Transfer Iqama / Naqal Kafala Jobs in Bahrain
2102 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job Corporate Tax - Manager, Tax Advisory </b></p><br> <p><b>Location: </b>Bahrain </p><br> <p><b>Department: </b>Tax Advisory, Grant Thornton Abdulaal </p><br> <p><b>Designation:</b> Manager - Corporate Tax </p><br> <p><b>Roles & Responsibilities </b></p><br> <ul> <li>Manage a portfolio of corporate tax compliance and advisory engagements across various industries, ensuring high-quality service delivery and compliance with statutory deadlines.</li> <li>Review and approve corporate income tax returns, tax computations, tax provisions, estimated tax calculations, deferred tax computations, and tax disclosures prepared in accordance with applicable tax legislation and IFRS/IAS 12.</li> <li>Provide technical advice on corporate tax matters including business restructuring, mergers and acquisitions (M&A), corporate reorganizations, group restructuring, tax-efficient investment structures, holding company structures, financing arrangements, cross-border transactions, capital restructuring, business expansion, and exit strategies.</li> <li>Advise clients on domestic and international tax matters including OECD Guidelines, Base Erosion and Profit Shifting (BEPS), Pillar Two (Global Minimum Tax), Permanent Establishment (PE), Double Tax Treaties, Withholding Tax (WHT), Controlled Foreign Corporation (CFC) rules, Foreign Tax Credits, Economic Substance requirements, and General Anti-Avoidance Rules (GAAR).</li> <li>Lead tax due diligence engagements for acquisitions, disposals, restructurings, and financing transactions by identifying tax exposures, quantifying risks, and recommending practical tax solutions.</li> <li>Prepare and review technical tax memoranda, tax opinions, position papers, ruling requests, and client advisory reports supported by legislation, tax authority guidance, case law, and international tax principles.</li> <li>Manage tax audits, tax authority enquiries, assessments, objections, appeals, and negotiations with regulatory authorities while minimizing tax exposures and ensuring timely resolution of tax matters.</li> <li>Review current and deferred tax provisions, effective tax rate (ETR) calculations, uncertain tax positions, tax reconciliations, and financial statement disclosures in accordance with IFRS and applicable accounting standards.</li> <li>Identify tax planning opportunities and develop tax-efficient structures while ensuring compliance with applicable legislation, substance requirements, transfer pricing regulations, and corporate governance principles.</li> <li>Work closely with Transfer Pricing specialists on matters relating to Master File, Local File, Country-by-Country Reporting (CbCR), benchmarking studies, DEMPE analysis, intercompany agreements, and OECD Transfer Pricing Guidelines.</li> <li>Conduct tax health checks, tax risk assessments, and tax governance reviews, assisting clients in designing and implementing effective Tax Control Frameworks (TCF) and robust tax risk management processes.</li> <li>Monitor changes in tax legislation, international tax developments, OECD guidance, regulatory updates, and judicial decisions, proactively advising clients on the impact of legislative changes.</li> <li>Lead multiple engagements simultaneously, ensuring effective project management, resource planning, budgeting, profitability, quality assurance, and compliance with internal risk management and professional standards.</li> <li>Review the work of Senior Associates and Associates, providing technical guidance, mentoring, coaching, performance feedback, and professional development support.</li> <li>Participate in business development initiatives by identifying opportunities for additional tax and advisory services, preparing technical proposals, supporting client pitches, and contributing to thought leadership initiatives.</li> <li>Collaborate with multidisciplinary teams including Audit, Deal Advisory, Legal, Transfer Pricing, and Indirect Tax specialists to deliver integrated tax solutions for complex client engagements.</li> </ul> <p><b>Qualifications </b></p><br> <ul> <li>Bachelor's degree in Accounting, Finance, Law, Taxation, or a related discipline; a Master's degree in Taxation is an advantage.</li> <li>Professional qualification such as ACA, ACCA, CPA, CA, CTA, ADIT, or an equivalent internationally recognized certification.</li> <li>5+ years of progressive experience in corporate tax, preferably within a Big Four or leading professional services firm.</li> <li>Demonstrated expertise in corporate tax compliance, tax advisory, tax accounting, tax due diligence, international taxation, and tax risk management.</li> <li>Strong understanding of IFRS, IAS 12, OECD Tax Framework, BEPS initiatives, and international tax developments.</li> <li>Excellent analytical, technical drafting, communication, stakeholder management, project management, and leadership skills, with the ability to manage multiple engagements in a fast-paced professional services environment.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
<p><h4>Powering the world's payments ecosystem</h4>
<p>ACI powers the payments ecosystem globally, and you power ACI. You'll innovate, collaborate, and grow in an energetic technology culture with decades of proven success. ACIers in all roles and levels are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.</p>
<p>As a Principal Account Executive in Bahrain/Kuwait/Egypt, you will join a diverse, passionate team dedicated to powering the world's payments ecosystem!</p>
<h4>This purpose of this Principal Account Executive is:</h4>
<p>Markets ACI products and services to current and potential customers within a defined territory and/or industry and manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Assists distributors in their efforts to sell ACI products and services where appropriate. Keeps current on ACI products/enhancements, competition, and industry trends. Maintains account and territory records, updates management on account activity, and provides forecast data as requested.</p>
<h4>A typical day at ACI for a Principal Account Executive is:</h4>
<p>Identifies opportunities to market ACI products and services to current and prospective customers in the assigned territory. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close, consistent with ACI's sales best practices. Manages ACI's overall relationship with current and prospective customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements. Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current and prospective customer org charts, etc., consistent with ACI's sales best practices. Keeps current on ACI products/enhancements, competition activities, and industry trends. Performs other duties as assigned. Understands and adheres to all corporate policies including but not limited to the ACI Code of Business Conduct and Ethics.</p>
<h4>Knowledge, skills, and experience required for the job:</h4>
<ul>
<li>Bachelor's degree or equivalent experience.</li>
<li>12 years of successful direct sales experience in industries targeted by ACI (financial institutions, processors, merchants, etc.), preferably selling payments solutions.</li>
<li>Must have a combined minimum of 5 years in either the payments, e-commerce, or mobile payments industries.</li>
<li>Must have a successful sales record.</li>
<li>Excellent presentation, verbal, and written communication skills.</li>
<li>Ability to prospect for large complex sales opportunities.</li>
<li>Ability to understand the business and technical solutions.</li>
<li>Ability to move the sales process to closure.</li>
<li>Ability to articulate and professionally present solutions and to respond creatively to customer needs.</li>
<li>Understanding and knowledge of products/solutions currently marketed by ACI is a plus.</li>
<li>Selling technology solutions into multinational organizations, large online retailers, ecommerce companies, and/or merchant acquirers/processor experience is highly desired.</li>
<li>Payments or payments processing related sales experience is a plus.</li>
<li>Salesforce.com experience preferred.</li>
</ul>
<h4>Core capabilities:</h4>
<p>We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:</p>
<ul>
<li><strong>Ensure accountability</strong>: Holding self and others accountable to meet commitments.</li>
<li><strong>Drives results</strong>: Consistently achieving results, even under tough circumstances.</li>
<li><strong>Customer focus</strong>: Building strong customer relationships and delivering customer-centric solutions.</li>
<li><strong>Cultivate innovation</strong>: Creating new and better ways for the organization to be successful.</li>
<li><strong>Collaborates</strong>: Building partnerships and working collaboratively with others.</li>
<li><strong>Courage</strong>: Stepping up to address difficult issues, saying what needs to be said.</li>
</ul>
<p>Applicants must be currently authorized to work in Bahrain/Kuwait/Egypt on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.</p>
<p>In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.</p>
<p>Are you ready to help us transform the payments ecosystem?</p>
<h4>Important notice about recruitment scams</h4>
<p>Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company. The ACI Worldwide recruitment team will always follow official channels and will never request payment.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><b>Role Responsibilities</b></p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p>
<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role type</h4>
<p>Fixed term basis (1 year)</p>
<h4>Role responsibilities</h4>
<ul>
<li>Work individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</li>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with investors and clients.</li>
<li>Be confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experiences.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p>
<p><strong>Disclaimer:</strong> Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>
<p><p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower</strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>Role responsibilities</h4>
<p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p>
<ul>
<li>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA regulators, CIMA and Apex AML policies (if it's an internal hire) and adhere to these established policies, procedures and controls.</li>
<li>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.</li>
<li>Should have knowledge of all the transfer agency functions including AML/KYC and investor onboarding, share registry dealings, Metrosoft screening, payments, FATCA/CRS filings etc.</li>
<li>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed.</li>
<li>Possess a basic understanding of fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morningstar etc.</li>
<li>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met.</li>
<li>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV.</li>
<li>Responsible for fund audits in relation to any TA related PBC requirements.</li>
<li>Have a good command of the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</li>
<li>Possess good email etiquette as the candidate will be communicating with the investors and clients.</li>
<li>Confident in communicating with investors and handle any situations that arise in line with Apex's policies.</li>
<li>Should be able to read, understand and provide comments on the TA related aspects in a fund's PPM including coordinating with the corporate secretary for any waivers, board resolutions required in relation to any TA activity.</li>
<li>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</li>
<li>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</li>
<li>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</li>
</ul>
<h4>Required experience</h4>
<p>Overall, 5-7 years of experience with a minimum of 3 years' experience in a transfer agency role.</p>
<h4>What you will get in return</h4>
<ul>
<li>A high level of visibility within a large organisation on an upwards trajectory.</li>
<li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</li>
<li>Opportunity to work with a diverse, agile and global product line.</li>
<li>The opportunity to innovate, improve process and really make a difference.</li>
</ul>
<h4>Additional information</h4>
<p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made based on skills, qualifications and experience.</p>
<p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>
<p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it s an internal hire) and adhere to these established policies, procedure and controls</p><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><p>Confident in communicating with investors and handle any situations that arise in line with Apex s policies</p><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Overall, 5-7 years of experience with a minimum of 3 years experience in Transfer Agency role</li></ul>
<br>ZAIN2487 - Reconciliation Analyst (Bede)<br>•<br>Operation<br>Zain Bahrain<br>•<br>Division<br>Finance<br>•<br>Location<br>Bahrain - Manama<br>•<br>Closing Date<br>08-Oct-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>About the Role<br>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"<br>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.<br>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede<br>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) is processed accurately, completely, and in line with how each product and process was designed to operate.<br>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.<br>The role covers Bede's full current product suite microfinance, prepaid cards, wallet services, and remittances and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The Reconciliation Analyst role acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.<br><b>What We Need From You<br></b>1. Process Understanding & Data Access<br>•<br>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).<br>•<br>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.<br>•<br>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed then map this against what is needed to build complete and effective reconciliations and validations.<br>•<br>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.<br>•<br>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.<br>•<br>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates not just how it is assumed to operate.<br>2. End-to-End Transaction Reconciliation<br>•<br>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.<br>•<br>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.<br>•<br>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.<br>•<br>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.<br>•<br>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.<br>•<br>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.<br>3. Revenue Leakage Detection & Process Controls<br>•<br>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.<br>•<br>Investigate anomalies independently trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.<br>•<br>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.<br>•<br>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.<br>5. Reporting & KPI Tracking<br>•<br>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.<br>Bachelor s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.<br>•<br>3-5 years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.<br><b>Preferred Experience<br></b>Fintech, digital banking, or Islamic finance exposure<br>Experience using Tableau or a similar BI/dashboard tool<br>Experience in audit, reconciliation, or financial controls<br>Skills and Knowledge<br>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.<br>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.<br>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.<br><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>SAP ABAP Associate Managing Consultant </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Overall, 8-10 years of core ABAP experience, of which at least 2-3 years in two or more of the technologies like SAP ABAP Workflows, Module Pool Programming, Business Transaction Events (BTEs), Enhancements, Forms, technical designing.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>2+ years of working experience on Conversions using S/4HANA Migration Cockpit, developing custom migration objects and functions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3+ years of strong experience in developing multiple layers of CDS Views and Odata Services, including extensions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3 years of strong experience in debugging, troubleshooting Fiori applications and finding performance issues at various levels and fixing them.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>1+ years of experience developing custom or enhanced BRF+ applications.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with using various tools to debug and troubleshoot Fiori and Workflows.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience 2-3 implementation & Support project experience with SLA compliance</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Should be able to handle multiple projects at same time.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>At least 2-3 years of experience to manage a team of consultants as a Technical Lead.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience of working on Tax & Revenue Management projects will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>SAP Solman Charm and Focus Build for Incident and Transport movement.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Design and develop SAP solutions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Handle SAP technical team.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Coordinate configuration & development & testing to ensure project implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Develops technical specification documentation for SAP development objects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Reviews SAP solution design and development by other team members for quality and adherence to development standards and development strategy.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists developers and the customer by responding to questions and clarifications on technical solution design and implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Facilitate functional and business partners to validate solutions against business requirements and architecture.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer in developing test cases, performing integration and user acceptance testing, including troubleshooting and resolving defects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer during cutover, anticipate, identify and resolve post Go-live issues.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Updates all design, configuration and specification documentation for all technical solutions and conducts a documentation walkthrough with the client.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Provides knowledge transfer to customer personnel throughout the project.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Work with SAP Support, as needed, to raise incidents, and assist in resolving the issues and product fixes, related to SAPUI5 applications, extension components, and flexible workflows.\</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research SAP Notes and documentation to resolve issues with SAP BTP Services and tools.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on oData Gateway service and Fiori Application.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on CDS views and Operational Reporting.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Retrofit Activity will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Use of BMC Remedy tool for incident and CR management.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business processes for focus area or module.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research and perform detailed tasks.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand how to solve detailed SAP problems.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand and can explain best business practices, especially those that SAP</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Identify upsell opportunities and assists in management of scope.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Manages their own / team task lists in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Monitors team status and reports variances.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Maintain positive working relationship with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Seek ways to increase their level of contribution and team effecti</span></span></span></span></span></span></span></li></ul> </div>
<p>Welcome and assist residents, visitors, and guests professionally. Answer, screen, and transfer incoming telephone calls. Handle resident and visitor enquiries politely and efficiently. Maintain visitor records and reception-related documents. Manage appointments, schedules, and meeting arrangements. Handle emails, correspondence, and basic administrative work. Perform data entry, filing, and document preparation. Use Microsoft Word, Excel, Outlook, and Google Workspace. Coordinate with maintenance, security, and other apartment staff when required. Keep the reception desk organized and professional. Handle complaints or difficult situations calmly and escalate issues when necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 2 - 4 Years</p><p>Salary: Not Disclosed</p><p>Industry: Front Office / Reception / Computer Operator / Assistant</p><p>Qualification</p><p>Key Skills: Receptionist, Office Receptionist, Good Personality, Hospital Receptionist, Reception Manager, Front Office Receptionist, Good Typing, Internet Surfing, Microsoft Excel, Receptionist Activities, Administrative Skills, English Language, Microsoft Office, Internal Communication, Punctual, Customer Calling, Office Work, Public Relation, Basic Computer Skills</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p>Role Responsibilities</p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<ul><li><p>Configure and validate Microsoft Purview Information Protection, Sensitivity Labels and DLP.</p></li><li><p>Implement and tune Endpoint DLP for approved scenarios. </p></li><li><p>Support SharePoint, OneDrive and Teams data exposure and oversharing analysis. </p></li><li><p>Assist with Purview Audit, Data Security Investigations, Insider Risk Management and Communication Compliance where applicable. </p></li><li><p>Perform policy simulation, testing, tuning, exception handling and evidence capture. </p></li><li><p>Support Copilot / AI data-security readiness assessments and validation.</p></li><li><p>Document configuration, test results, findings and implementation evidence. </p></li><li><p>Work closely with the Lead Data Security Architect on HLD / LLD implementation and technical remediation.</p></li><li><p>Support Microsoft case troubleshooting and product-escalation evidence where required.</p></li><li><p>Participate in knowledge transfer and operational handover. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong hands-on Microsoft Purview implementation experience.</p></li><li><p>Hands-on experience with DLP, Endpoint DLP, Information Protection and sensitivity labeling.</p></li><li><p>Good understanding of Microsoft 365, SharePoint Online, OneDrive, Teams and Entra ID dependencies.</p></li><li><p>Experience in enterprise-scale security deployments and production troubleshooting.</p></li><li><p>Strong documentation, technical-testing and evidence-production skills.</p></li><li><p>Must hold relevant active Microsoft certification(s) in Security / Compliance / Purview.</p></li><li><p>SC-400 Information Protection and Compliance Administrator Associate is strongly preferred.</p></li><li><p>SC-100 Cybersecurity Architect Expert or other relevant active Microsoft Security certifications are advantageous.</p></li><li><p>Willingness to travel to Saudi Arabia for project implementation. </p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent ? signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<p>About the Role
Eunoia Tech Consultancy is looking for an experienced IT Project Manager to oversee and supervise the implementation of an upcoming large-scale digital transformation project in coordination with our technology partner.
The successful candidate will represent Eunoia in project coordination, monitor the technology partner's delivery, coordinate with the client, and ensure the project is delivered according to the agreed scope, schedule, SLA, quality and contractual requirements.
Key Responsibilities
Supervise and monitor the overall project implementation.
Coordinate between Eunoia, technology partners and the client.
Track project milestones, deliverables and deadlines.
Monitor the technology partner's technical and operational performance.
Review project progress reports and identify delays or risks.
Coordinate requirements, testing, UAT and deployment activities.
Monitor SLA and service performance.
Manage project risks, issues and dependencies.
Monitor project scope and change requests.
Attend project meetings and prepare project reports.
Coordinate with teams in Bahrain and Saudi Arabia.
Ensure proper documentation, knowledge transfer and handover activities.
Escalate major technical, commercial or schedule issues to Eunoia management.
Requirements
Bachelor's degree in IT, Computer Science, Engineering, Project Management or a related field.
5–8+ years of experience in IT/software project management.
Experience managing large-scale IT or digital transformation projects.
Experience managing technology vendors/partners.
Strong understanding of software implementation and delivery.
Knowledge of Cloud, APIs, Microservices, DevOps and Cybersecurity.
Understanding of SLA, ITSM, Agile/Scrum, risk and change management.
Strong communication and stakeholder-management skills.
Ability to understand technical discussions and coordinate effectively with technical teams.
</p><p><strong>Desired Candidate Profile</strong></p><p>Additional Requirements Valid Bahrain driving licence is required. Willingness and ability to travel to Saudi Arabia regularly as required by the project. Candidate must have the legal right/valid visa or work authorization to work in both Bahrain and Saudi Arabia, as applicable to the role. Flexibility to attend meetings and project activities in both countries. What We Offer Opportunity to work on a major upcoming digital transformation project. Long-term project engagement of approximately 3–5 years. Opportunity to work with leading technology partners and enterprise-level stakeholders.<br><br><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Overview The faculty members will be responsible for teaching a range of courses alongside contributing to curriculum development, student advising, and the overall academic mission of the College.<br> Duties and Responsibilities Teach courses.<br> Prepare course syllabus, plan lessons and assignments.<br> Assess students’ progress by grading assignments, papers, exams, and other work.<br> Advise students about which classes to take and how to achieve their goals.<br> Work with colleagues to develop or modify the curriculum for a degree or certificate program involving a series of courses.<br> Stay informed about changes and innovations in their field.<br> Invigilating examinations.<br> General administration works in relation to teaching and assessments’ quality assurance.<br> Supervising projects/thesis for both undergraduate and postgraduate students.<br> Any other duties as reasonably required by management.<br> Qualifications A Minimum of a Master's degree in a related field, from a recognized institution for Faculty teaching undergraduate program.<br> PhD degree in a related field is desirable.<br> Experience Required Experience teaching programs at undergraduate level for Master holders and undergraduate and postgraduate level for PhD holders.<br> Skills and Competencies Required Strong communication and relationship building skills with peers, leadership, and external constituents.<br> Knowledge and experience of using LMS (preferable).<br> Demonstrate leadership aligned with AUBH core values of integrity, engagement, excellence, and desire to make a difference.<br> Specialization areas: Mechanical And Thermal Systems Heat Transfer Fluid Mechanics Thermodynamics Manufacturing Processes Automatic Control Systems Mechanics of Materials Solid Modeling Engineering Mechanics</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job TitleMaintenance TechnicianJob Description<p><b>Job purpose statement </b></p><br><ul><li><p>Electromechanical maintenance activities on site.</p><br></li><li><p>Responsible for solving errors for minor and major system components.</p><br></li></ul><p><b>Scope </b></p><br><ul><li><p>Maintenance (electrical and mechanical) activities on site as scoped in the service contract.</p><br></li><li><p>Maintain and monitor performance of minor and major equipment of the baggage handling system.</p><br></li></ul><p><b>Qualification and abilities </b></p><br><ul><li><p>Middle level of vocational and/or technical education.</p><br></li><li><p>Electromechanical (EM) specialist.</p><br></li><li><p>Able to read and understand EM schematics and/or drawings.</p><br></li><li><p>Overall, 10 years of experience as electromechanical technician.</p><br></li><li><p>Minimum 4 years’ experience in s BHS electromechanical technician (preferred experience in similar working environment).</p><br></li><li><p>Preferred experience in (BHS) baggage handling system.</p><br></li><li><p>Ability to work under stressful situations and pressure.</p><br></li><li><p>Communicate, read, and write the English language (mid to high level).</p><br></li><li><p>Flexibility and capability to take-over or handover work to the next shift team.</p><br></li><li><p>Controlling baggage flows and correcting flow disturbances.</p><br></li><li><p>Quick and rapid response to reported errors or failures.</p><br></li><li><p>Electromechanical fault-finding capability and restoration.</p><br></li><li><p>Metrics and/or multi-meter signal measurement knowledge.</p><br></li><li><p>Knowledge on BHS controls equipment.</p><br></li></ul><p><b>Responsibilities</b></p><br><ul><li><p>Responsible for preventive and corrective maintenance of electro-mechanical and other BHS equipment.</p><br></li><li><p>Solve errors on electrical and mechanical equipment of the automated baggage handling system (BHS).</p><br></li><li><p>Carry out electrical-mechanical corrective and preventive maintenance.</p><br></li><li><p>Responsible for ensuring that the preventive maintenance of the BHS is carried out properly and in a timely manner.</p><br></li><li><p>Responsible for solving any errors or faults in a proactive manner.</p><br></li></ul><p><b>List of key activities</b></p><br><ul><li><p>Execution of daily maintenance activities.</p><br></li><li><p>Daily inspections and faut findings.</p><br></li><li><p>Daily monitoring of equipment condition.</p><br></li><li><p>Identifying causes of, and rectifying, equipment failures.</p><br></li></ul><p><b>Work pattern</b></p><br><p> Shifts</p><br><p><b>Differentiator</b></p><br><ul><li><p>All-round maintenance specialist on the BHS minor and major equipment.</p><br></li><li><p>Deals with exceptional cases and capable of knowledge transfer (instructs; determines standards; proposes ideas for improvements).</p><br></li><li><p>Tunes own work pace to activities of others as needed by operations.</p><br></li><li><p>Self-reliant in a variety of less interrelated technical tasks.</p><br></li><li><p>Acts independently in several technical tasks with consistency.</p><br></li><li><p>Identifies issues that needs attention for proposed improvements.</p><br></li><li><p>Solves problems in anticipation to avoid any disruption to operations.</p><br></li></ul> </div>
<p>The focus of the Senior District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors. The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager. Key Deliverables These are the minimum results expected from a successful District Sales Executive: Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area Timely data entry in our Customer Relationship Management tool Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection. Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge Involvement in local trade groups, as directed by the District Sales Manager Take on additional assignments as required, supporting company needs</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications 3-5 Experience in Field Sales (Freight Forwarding and Logistics) The ability to meet with customers off-site on a regular basis Oral and written proficiency in the English language Strong problem solving, organizational, and interpersonal skills Ability to work productively both individually and in a team environment Sense of urgency for goal achievement Self-motivated with ability to work in a fast-paced and constantly changing environment Comfortable with regular data entry on a laptop computer Strong rapport and relationship-building focused Empowered to make quick decisions in response to changing conditions Extroverted, confident, enthusiastic and persuasive Influences others to action Timeliness and accountability for results</p>
<p>- Analyze inspection findings, quality performance data, defects, rework, rejection rates, and customer/site complaints to identify trends, improvement areas, and preventive actions
- Prepare and maintain quality reports, inspection records, and performance data for management review, highlighting recurring issues and recommended improvements
- Coordinate with Production, Workshop, Design, Painting, and Site Installation teams to ensure quality standards, specifications, and requirements are understood and maintained throughout the process
- Monitor the implementation and effectiveness of corrective and preventive actions to ensure quality issues are properly resolved
- Recommend process improvements to reduce defects, rework, and material wastage, and support continuous improvement initiatives
- Support production teams in achieving quality and productivity objectives by providing guidance on workmanship standards and quality expectations
- Support internal audits and ensure compliance with company quality procedures, standards, and requirements
- Review approved drawings, samples, material specifications, and finishing requirements to ensure clear understanding of quality standards before inspection activities
- Verify incoming materials, accessories, and components (wood, hardware, glass, aluminum, stainless steel, and other related materials) against approved specifications when required
- Conduct in-process and final quality inspections throughout joinery production stages, including cutting, assembly, finishing, and preparation for dispatch, site delivery, or transfer to the painting section, ensuring compliance with approved drawings, specifications, and quality standards
- Perform dimensional and workmanship inspections to verify measurement accuracy, surface finishing, alignment, joints, fittings, and overall product quality
- Identify, record, and report defects, workmanship issues, material problems, and deviations from approved standards, including proper identification and segregation of non-conforming products</p><p>- Diploma or Bachelor's degree in Quality Management, Wood Technology, Engineering, Manufacturing, Interior Design, Architecture, or a related field is preferred
- Technical qualification or certification related to quality inspection or manufacturing processes is an advantage
- Minimum 5–8 years of experience in quality inspection within joinery, furniture manufacturing, interior fit-out, or a similar industry
- Experience in inspecting wooden products, furniture components, finishing works, and related materials
- Practical experience in identifying defects, non-conformities, and workmanship issues
- Experience in preparing quality reports and following up on corrective actions
- Experience working with production teams and understanding manufacturing processes
- Good knowledge of joinery production processes, materials, and finishing standards
- Ability to read and interpret technical drawings, specifications, and production documents
- Knowledge of quality inspection methods, standards, and defect identification
- Ability to perform dimensional, visual, and workmanship inspections
- Knowledge of materials including wood, veneer, MDF, plywood, glass, aluminum, stainless steel, brass, and related accessories
- Proficiency in preparing inspection reports, checklists, and quality records
- Basic knowledge of root cause analysis and corrective action procedures</p>
<p>• Set the Events strategy, prioritize the annual events calendar, and ensure each event or sponsorship is aligned with investment promotion objectives, target sectors, priority markets, and measurable outcomes.
• Lead the full events lifecycle: strategy, evaluation, planning, budgeting, procurement, content/programming coordination, audience acquisition, logistics, on-ground execution, follow-up, and reporting.
• Shape compelling event programming, identify relevant speakers, curate meaningful content themes, and select the right partners for each event based on target market, audience profile, investment priorities, and strategic objectives.
• Use audience insights, registration trends, market priorities, event performance metrics, and post-event analysis to shape event strategy, assess ROI, and continuously improve outcomes.
• Assess sponsorship and event opportunities through a commercial lens, evaluate value for money, negotiate deliverables, manage budgets, and ensure each opportunity supports strategic priorities and expected outcomes.
• Manage timelines, budgets, procurement coordination, supplier management, risk management, approvals, and post-event reporting.
• Lead teams, agencies, and cross-functional workstreams under tight deadlines with excellent stakeholder management, negotiation, communication, and problem-solving skills.
• Lead, coach, and develop a team, set clear priorities, delegate effectively, manage performance, and build accountability across the Events function.
• Manage team capacity, assign ownership across multiple events, provide timely guidance, resolve delivery issues, and support a high-performing, collaborative team culture.
• Seek opportunities to encourage joint promotional activities when possible.
• Coordinate closely with the Marketing team to forward plan collateral requirements such as brochures, exhibition stands, corporate gifts, and direct marketing materials.
• Receive insight from Sector Teams and International Offices to decide where and when promotional activities should take place to target specified investors.</p><p>• Bachelor's degree in Marketing, Communications, Business Administration, Event Management, International Relations, or a related discipline is required.
• A postgraduate qualification, professional certification in event/project management, or relevant executive training would be an advantage.
• Minimum 8–10 years of experience in events, sponsorships, partnerships, destination promotion, marketing, communications, or related fields, with at least 3–5 years in a people management or senior project leadership role.
• Experience overseeing a full annual events calendar across multiple formats, markets, audiences, and strategic objectives.
• Proven experience delivering complex, high-profile events, including flagship forums, international roadshows, business delegations, sponsored events, VIP programmes, and senior-level networking engagements.
• Experience working with senior government, business, and investor audiences, with a strong understanding of protocol, audience acquisition, programme design, sponsorship evaluation, and event ROI measurement.
• Proven experience managing direct reports, setting team priorities, delegating responsibilities, coaching team members, and managing performance.
• Knowledge of Bahrain, the GCC business environment, investment promotion priorities, and international stakeholder engagement is preferred.
• Event Strategy & Prioritization: Ability to set the Events strategy, prioritize the annual events calendar, and ensure each event or sponsorship is aligned to investment promotion objectives, target sectors, priority markets, and measurable outcomes.
• Full Event Lifecycle: Able to lead the full events lifecycle: strategy, evaluation, planning, budgeting, procurement, content/programming coordination, audience acquisition, logistics, on-ground execution, follow-up, and reporting.
• Programming and Partner Strategy: Ability to shape compelling event programming, identify relevant speakers, curate meaningful content themes, and select the right partners for each event based on target market, audience profile, investment priorities, and strategic objectives.
• Data-Driven Decision Making: Strong data fluency, with the ability to use audience insights, registration trends, market priorities, event performance metrics, and post-event analysis to shape event strategy, assess ROI, and continuously improve outcomes.
• Commercial & Sponsorship Assessment: Ability to assess sponsorship and event opportunities through a commercial lens, evaluate value for money, negotiate deliverables, manage budgets, and ensure each opportunity supports strategic priorities and expected outcomes.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>The focus of the Senior District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.</p><br><p>The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.</p><br><p><strong>Key Deliverables</strong></p><br><p>These are the minimum results expected from a successful District Sales Executive:</p><br><ul><li>Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area</li><li>Timely data entry in our Customer Relationship Management tool</li><li>Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources</li><li>Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations</li><li>Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.</li><li>Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge</li><li>Involvement in local trade groups, as directed by the District Sales Manager</li><li>Take on additional assignments as required, supporting company needs</li></ul><br>Qualifications<br><ul><li>3-5 Experience in Field Sales (Freight Forwarding and Logistics)</li><li>The ability to meet with customers off-site on a regular basis</li><li>Oral and written proficiency in the English language</li><li>Strong problem solving, organizational, and interpersonal skills</li><li>Ability to work productively both individually and in a team environment</li><li>Sense of urgency for goal achievement</li><li>Self-motivated with ability to work in a fast-paced and constantly changing environment</li><li>Comfortable with regular data entry on a laptop computer</li><li>Strong rapport and relationship-building focused</li><li>Empowered to make quick decisions in response to changing conditions</li><li>Extroverted, confident, enthusiastic and persuasive</li><li>Influences others to action</li><li>Timeliness and accountability for results</li></ul><br>Additional Information<br><p><strong>Employee Benefits:</strong></p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Employee Stock Purchase Plan</li><li>Training and Personnel Development Program</li></ul><p><strong>Reporting Structure to:</strong></p><br><p>District Sales Manager</p><br><br><br> </div>