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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Talent Management</span></strong></p><br><br><ul><li><span>Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span>Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span>Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span>Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span>Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span>Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><br><ul><li><span>Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span>Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span>Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span>Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span>Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span>Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span>Drive continuous Improvement in the Performance Management processes.</span></li><li><span>Use MYTW tool to drive the administration and analytics.</span></li></ul><p><strong><span>Employee Voice</span></strong></p><br><br><ul><li><span>Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span>Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span>Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span>Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p><strong><span>Employee Engagement: </span></strong></p><br><br><ul><li><span>Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span>Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span>Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span>Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span>Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span>Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Lead a team of HRD professionals.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li>Minimum 8 years in an HR role.</li><li>Degree-level qualification on Human Resources is desirable. </li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. </li><li><span>Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span>Ability to prioritize in a complex environment.</span></li><li><span>Maintain a high degree of cultural sensitivity.</span></li><li><span>Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span>Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span>Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span>Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span>Capable of building collaborative relationships.</span></li><li><span>Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span>Possess strong business acumen and process skills.</span></li><li><span>High customer orientation and able to build relationships.</span></li><li><span>Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span>Hands-on mentality, proactive.</span></li><li><span>Sound business judgment when developing and implementing HR development.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Marketing executive</strong></p>
<p>As the Marketing Executive, you will support the implementation of the hotel's marketing, communications, and digital initiatives, ensuring brand consistency and effective campaign execution. Working closely with internal departments, external agencies, and suppliers, you will assist in promoting the resort, enhancing brand visibility, and driving guest engagement through various marketing channels.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Brand & marketing support</strong></p>
<ul>
<li>Assist in maintaining brand standards across all marketing and communication activities.</li>
<li>Ensure marketing materials align with brand guidelines and hotel positioning.</li>
<li>Support the development and execution of marketing campaigns and promotional activities.</li>
</ul>
<p><strong>Campaign coordination</strong></p>
<ul>
<li>Coordinate marketing, public relations, advertising, and promotional campaigns.</li>
<li>Liaise with internal departments and external vendors to ensure timely campaign delivery.</li>
<li>Assist in organizing photoshoots, media visits, and promotional events.</li>
</ul>
<p><strong>Content & communications</strong></p>
<ul>
<li>Create and update marketing content for brochures, newsletters, website pages, and social media platforms.</li>
<li>Support media communications and prepare promotional materials.</li>
<li>Assist with internal communication initiatives and announcements.</li>
</ul>
<p><strong>Digital marketing support</strong></p>
<ul>
<li>Assist in managing the hotel's digital presence, including website updates, social media channels, email campaigns, and online listings.</li>
<li>Support SEO, paid advertising, and social media activities as directed.</li>
<li>Monitor digital campaign performance and prepare basic performance reports.</li>
</ul>
<p><strong>CRM & guest engagement</strong></p>
<ul>
<li>Support CRM initiatives and email marketing campaigns.</li>
<li>Assist with guest communication campaigns and loyalty program promotions.</li>
<li>Maintain guest database accuracy and marketing distribution lists.</li>
</ul>
<p><strong>Events & activations</strong></p>
<ul>
<li>Support the planning and execution of hotel events, promotions, partnerships, and activations.</li>
<li>Coordinate marketing materials required for events and campaigns.</li>
<li>Assist with on-site event logistics and brand visibility initiatives.</li>
</ul>
<p><strong>Market research & reporting</strong></p>
<ul>
<li>Conduct market and competitor research to identify trends and opportunities.</li>
<li>Monitor campaign performance and collect data for reporting purposes.</li>
<li>Prepare regular marketing activity reports and presentations.</li>
</ul>
<p><strong>Agency & supplier coordination</strong></p>
<ul>
<li>Coordinate with marketing agencies, designers, photographers, printers, and other suppliers.</li>
<li>Follow up on project timelines and ensure deliverables meet required standards.</li>
</ul>
<p><strong>Administration</strong></p>
<ul>
<li>Maintain organized marketing files, databases, and asset libraries.</li>
<li>Assist in budget tracking, purchase requests, and invoice processing.</li>
<li>Ensure all hotel listings and promotional content remain current and accurate.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Experience:</strong> Minimum 2u20133 years of experience in marketing, communications, or a related field, preferably within hospitality, tourism, or luxury brands.</li>
<li><strong>Communication skills:</strong> Excellent written and verbal communication skills in English. Additional language skills are an advantage.</li>
<li><strong>Personal attributes:</strong> Highly organized, proactive, and detail-oriented. Strong interpersonal and teamwork skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li>
<li><strong>Education:</strong> Bachelor's degree or diploma in Marketing, Communications, Business Administration, or a related field.</li>
<li><strong>Technical skills:</strong> Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with social media platforms, content management systems, email marketing tools, and basic design software. Knowledge of digital marketing platforms is an advantage.</li>
<li><strong>Additional assets:</strong> Previous experience in hospitality marketing. Experience working with marketing agencies, content creation, and event coordination.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrianu2019s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p>
<p>This is far more than a traditional SEO role.</p>
<p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p>
<p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p>
<p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Content creation & SEO</strong><br>
<ul>
<li>Create high-quality, value-driven content that educates prospects and builds authority.</li>
<li>Write SEO-optimized:
<ul>
<li>Blog articles</li>
<li>Landing pages</li>
<li>Website copy</li>
<li>Inbound marketing assets</li>
</ul>
</li>
<li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li>
<li>Optimize content for:
<ul>
<li>Traditional search engines</li>
<li>AI-powered search experiences</li>
<li>Featured snippets and AI summaries</li>
</ul>
</li>
<li>Continuously improve existing content based on rankings and performance data.</li>
</ul>
<strong>Inbound marketing</strong><br>
<ul>
<li>Execute inbound marketing initiatives across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>Lead magnets</li>
<li>Website conversion paths</li>
<li>Social content distribution</li>
</ul>
</li>
<li>Build systems that connect:
<ul>
<li>Content</li>
<li>Engagement</li>
<li>Lead generation</li>
<li>Conversion</li>
</ul>
</li>
<li>Support distribution through:
<ul>
<li>LinkedIn</li>
<li>X</li>
<li>Newsletters</li>
<li>Other relevant marketing channels</li>
</ul>
</li>
<li>Collaborate on website and landing page optimization initiatives.</li>
</ul>
<strong>Lead magnets & conversion assets</strong><br>
<ul>
<li>Develop:
<ul>
<li>Guides</li>
<li>Playbooks</li>
<li>Checklists</li>
<li>Downloadable resources</li>
</ul>
</li>
<li>Write conversion-focused:
<ul>
<li>CTAs</li>
<li>Landing pages</li>
<li>Thank-you pages</li>
<li>Nurture content</li>
</ul>
</li>
<li>Improve conversion rates through stronger messaging and positioning.</li>
<li>Support ongoing inbound funnel optimization.</li>
</ul>
<strong>Research & content strategy</strong><br>
<ul>
<li>Research:
<ul>
<li>Industries</li>
<li>Competitors</li>
<li>Buyer pain points</li>
<li>Search opportunities</li>
</ul>
</li>
<li>Identify content gaps and inbound growth opportunities.</li>
<li>Develop compelling content ideas backed by research.</li>
<li>Stay current on:
<ul>
<li>SEO best practices</li>
<li>AI-powered search</li>
<li>Content marketing</li>
<li>Distribution strategies</li>
</ul>
</li>
</ul>
<strong>Analytics & optimization</strong><br>
<ul>
<li>Monitor performance using:
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Analyze:
<ul>
<li>Rankings</li>
<li>Organic traffic</li>
<li>Engagement</li>
<li>Conversions</li>
</ul>
</li>
<li>Optimize content based on measurable performance.</li>
<li>Provide recommendations that improve inbound marketing results.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistent growth in qualified inbound leads.</li>
<li>Higher organic search visibility and rankings.</li>
<li>Increased landing page and lead magnet conversion rates.</li>
<li>High-performing, valuable content assets.</li>
<li>Strong contribution to pipeline from inbound channels.</li>
<li>Consistent delivery of high-quality inbound marketing initiatives.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You understand that inbound marketing creates demand—not just content.</li>
<li>You write content that educates, engages, and converts.</li>
<li>You understand SEO, AI-powered search, and modern buyer behavior.</li>
<li>You balance strategic thinking with hands-on execution.</li>
<li>You continuously improve performance using analytics and data.</li>
<li>You stay organized while managing multiple marketing initiatives.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>Proven experience in:
<ul>
<li>Inbound marketing</li>
<li>Content marketing</li>
<li>SEO</li>
<li>Content writing</li>
</ul>
</li>
<li>Strong understanding of:
<ul>
<li>SEO</li>
<li>Search intent</li>
<li>Inbound funnel strategy</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Google Search Console</li>
<li>Google Analytics 4 (GA4)</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Excellent written English and storytelling skills.</li>
<li>Experience creating conversion-focused marketing content.</li>
<li>Strong research and analytical abilities.</li>
<li>Portfolio showcasing inbound or SEO-driven content.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>Agency or B2B marketing experience.</li>
<li>Experience building and promoting lead magnets.</li>
<li>Familiarity with LinkedIn content distribution.</li>
<li>Understanding of AI-powered search optimization.</li>
<li>Experience improving website conversion rates and inbound lead generation.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
<li>LinkedIn</li>
<li>ChatGPT</li>
<li>AI writing & research tools</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Write and optimize blogs, landing pages, and website content.</li>
<li>Research search trends, competitors, and keyword opportunities.</li>
<li>Build lead magnets and conversion-focused assets.</li>
<li>Review SEO and content performance data.</li>
<li>Optimize existing content based on rankings and analytics.</li>
<li>Collaborate with marketing teams on inbound campaigns.</li>
<li>Improve inbound funnels and content distribution strategies.</li>
</ul>
<p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Growth in organic traffic.</li>
<li>Qualified inbound leads generated.</li>
<li>Improved keyword rankings and search visibility.</li>
<li>Landing page and lead magnet conversion rates.</li>
<li>Engagement and performance of inbound content.</li>
<li>Pipeline contribution from inbound marketing.</li>
<li>Consistent execution of high-quality inbound campaigns.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct ownership of inbound marketing strategy and execution.</li>
<li>Opportunity to build scalable content and demand generation systems.</li>
<li>Work across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>AI search optimization</li>
<li>Lead generation</li>
<li>Conversion optimization</li>
</ul>
</li>
<li>Fully remote role with long-term growth opportunities.</li>
<li>Career progression into:
<ul>
<li>Senior inbound marketer</li>
<li>Content marketing manager</li>
<li>SEO manager</li>
<li>Demand generation manager</li>
<li>Growth marketing lead</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Practical inbound marketing assessment</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The director of recreation runs all aspects of the indoor and outdoor recreation, which includes beach and services, pools and services, marina and water sports, and the operations on the private island. Reports to the hotel manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met. This will include training the recreation team, weekly KRAs with key team members, departmental meetings, and daily hotel meetings. The director of recreation is also responsible for the upkeep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The director of recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed parties, sporting events such as tennis tournaments, squash tournaments, swimming races, and biathlons. The director of recreation is also responsible for overlooking all activities under the Ritz Kids program.</p>
<h4>Candidate profile</h4>
<p><strong>Experience</strong><br>
Must have a minimum of 5 years spent in the recreation department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</p>
<p><strong>Education</strong><br>
University degree required or equivalent. Hospitality industry certifications.</p>
<h4>Core work activities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Guest engagement</h4>
<ul>
<li>Achieve guest voice and full engagement fitness.</li>
<li>Responsible for entire sports club financial and business operations including memberships.</li>
<li>Implement new beach club service initiatives to achieve our vision.</li>
<li>Analyze beach club processes (SOPs) to ensure service delivery is exceeding expectations in all areas.</li>
<li>Enhance water sports and marina services.</li>
<li>Continuously improve the facility in terms of renewing equipment, brainstorm and come up with ideas of new initiatives and diversify the choice of facilities for our guests.</li>
<li>Ensure safety and security around the resort and especially while guests are at sea.</li>
<li>Be present in the operation for personalized guests’ interaction, i.e., lead and participate in creating guests preferences database, anticipate needs.</li>
<li>Embrace community footprints and engage guests in these activities.</li>
<li>Quality follow-up with members, member and guest recognition.</li>
<li>Overlook all areas under The Ritz Kids program.</li>
</ul>
<h4>Enhance the overall resort experience</h4>
<ul>
<li>Enhance beachside experience; guests to be greeted and escorted to desired locations.</li>
<li>Add additional unique services and amenities.</li>
<li>Elevate island experiences with special focus on platinum members and hotel guests, employee presence, warm welcome, better ambience, and new services to be added throughout.</li>
<li>Enhance joggers experience.</li>
<li>Plan and organize monthly and annual events that are planned for the members.</li>
<li>Enhance incentive groups experience and team-building exercises.</li>
</ul>
<h4>Events, activities and entertainment</h4>
<ul>
<li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li>
<li>Maximize guests participation in all events organized.</li>
<li>Lead the team in organizing sports club events and activities.</li>
<li>Repackage cruises, fishing trips, water sports lessons, and island activities.</li>
<li>Improve merchandising within sports club.</li>
</ul>
<h4>Recreation financial performance</h4>
<p>Exceed revenue goals and profitability by:</p>
<ul>
<li>Inventory management, reduce expenses.</li>
<li>Create new revenue centers: water sports, group packages, personal training, and sports lessons.</li>
<li>Evaluate potential marina members and increase membership base including dry storage options.</li>
<li>Monthly financial reports and P&L statements, forecast accuracy, and CAPEX.</li>
<li>Strengthen corporate membership relations and opportunities.</li>
<li>Smart approach to membership to ensure our database count is increased.</li>
<li>Create loyalty program for group corporate membership accounts.</li>
<li>Membership pricing and positioning strategy.</li>
<li>Protect and maintain all property assets by taking charge of regular maintenance.</li>
</ul>
<h4>Leadership</h4>
<ul>
<li>Integration with health club operations.</li>
<li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming, and Ritz Kids.</li>
<li>Execute urgent matters without hesitation and complete daily tasks.</li>
<li>Adapt to changes and overcome difficult challenges.</li>
<li>Maintain a professional attitude at all times.</li>
<li>Consistently plan ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li>
<li>Display an open-minded approach and actively want to improve as a leader.</li>
<li>Open to critique and understands its value for professional improvement.</li>
<li>Interested in learning from superiors and colleagues.</li>
<li>Spend time to understand business and relationships at the hotel.</li>
<li>Work toward setting specific achievable goals for self and team members.</li>
<li>Effectively work within a fast-paced dynamically changing business.</li>
<li>Achieve guest engagement goals.</li>
<li>Attend and participate in weekly leadership (CE) meetings.</li>
</ul>
<h4>Employee engagement (ES)</h4>
<ul>
<li>Take charge of the monthly departmental meeting and record minutes.</li>
<li>Conduct weekly KRAs with each leader individually, sending reports for the follow-ups.</li>
<li>Support leaders with their plans of action and their pyramids (key success factors) for achieving results.</li>
<li>Respond openly to each request coming from the team members by practicing the open door policy.</li>
<li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment.</li>
<li>Achieve turnover goal (18% and below).</li>
<li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li>
<li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations, or other professional functions.</li>
<li>Build great relationships with team members.</li>
<li>Use past experiences and new leadership tools to improve daily work processes.</li>
<li>Support team members by presenting clear job breakdowns and job descriptions.</li>
<li>Achieve minimum of 3 hours training for each employee per week.</li>
<li>Energize effective and energizing line-ups on a daily basis.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><strong>Job Description:</strong></p><ul><li><p>Greet and welcome visitors, clients, and guests in a professional manner.</p></li><li><p>Manage front desk operations and handle incoming calls efficiently.</p></li><li><p>Schedule appointments and coordinate meetings.</p></li><li><p>Handle incoming/outgoing mail, courier services, and packages.</p></li><li><p>Maintain a clean and organized reception area.</p></li><li><p>Support indoor and outdoor B2B sales activities.</p></li><li><p>Follow up with clients, generate leads, and maintain customer relationships.</p></li><li><p>Coordinate with internal departments and prepare sales-related documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>1-3 years of experience in Reception, Customer Service, or Sales.</p></li><li><p>Strong English communication and interpersonal skills.</p></li><li><p>Proficiency in MS Office applications.</p></li><li><p>Professional appearance and customer-focused attitude.</p></li><li><p><strong>Must possess a valid Bahrain driving license (mandatory).</strong></p><br></li></ul><p><strong>Key Skills:</strong> Reception Management, Customer Service, B2B Sales, Communication, MS Office, Administrative Support, Relationship Management, Driving License.</p>
<ul><li>Develop and execute strategic sales plans to achieve revenue targets and drive business growth.</li><li>Identify and cultivate relationships with potential clients through networking, cold calling, and referrals.</li><li>Conduct in-depth market research to uncover emerging trends and identify new sales opportunities.</li><li>Deliver compelling sales presentations and product demonstrations tailored to client needs and objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field is preferred for foundational knowledge.</li><li>A minimum of 3 years of proven sales experience in a B2B environment is essential for success.</li><li>Sales certifications such as Certified Professional Sales Person (CPSP) can enhance credibility.</li><li>Experience in technology or software sales is highly desirable due to the nature of our products.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary The Senior QA/QC Engineer is responsible for overseeing and ensuring the effective implementation of quality control processes across the project.<br> The role provides technical guidance on material usage, testing, inspections, documentation, and compliance with project specifications, industry standards, and company quality procedures.<br> The position works closely with the Project Manager, Site QA/QC Manager, consultants, client representatives, subcontractors, suppliers, and testing agencies to identify and resolve quality issues and ensure that project works meet the required standards.<br> Key Responsibilities Review and verify inspection, testing, and trial procedures to ensure the correct methodologies are followed and results are accurately recorded.<br> Analyze quality and technical data, identify discrepancies, and coordinate with consultants and client representatives on issues affecting project requirements or performance.<br> Communicate inspection and testing results clearly to relevant project stakeholders and promptly escalate adverse or non-conforming results to the Project Manager.<br> Identify and stop work that does not comply with approved quality procedures, project specifications, or recognized industry standards.<br> Prepare and maintain quality documentation, including non-conformance records, liability exemption forms, inspection records, test reports, and project close-out documentation.<br> Ensure all testing and diagnostic equipment is properly used, maintained, stored, and calibrated, and maintain an accurate equipment register.<br> Coordinate QA/QC activities with the Site QA/QC Manager, procurement team, site execution teams, consultants, clients, subcontractors, suppliers, and testing agencies.<br> Monitor quality performance using statistical quality control methods and provide reports and recommendations to support continuous improvement.<br> Maintain and update as-built drawings on a monthly basis, ensuring they accurately reflect site progress, and coordinate with subcontractors to maintain the required level of documentation.<br> Conduct pre-job quality briefings with site execution teams for approved method statements to ensure requirements are clearly understood and implemented.<br> Supervise and provide guidance to Site Engineers, QA/QC Inspectors, and Document Controllers in relation to quality requirements and project documentation.<br> Ensure quality activities and documentation comply with contract requirements, company standards, and applicable regulatory requirements.<br> Support the QA/QC Manager and Project Management team with quality-related assignments and reporting as required.<br> Qualifications, Skills & Experience Bachelor’s degree in Civil Engineering .<br> Minimum 7 years of experience in QA/QC within the construction industry, preferably on major civil engineering projects.<br> Relevant GCC experience is preferred.<br> Eligible for CRPEP registration .<br> Strong knowledge of QA/QC procedures, inspection and testing requirements, construction standards, and project specifications.<br> Experience in reviewing test results, analyzing technical data, and identifying quality deviations or non-conformities.<br> Good understanding of construction documentation, quality records, method statements, inspection and test plans (ITPs), and as-built documentation.<br> Knowledge of temporary works is an advantage.<br> Strong organizational, coordination, and problem-solving skills.<br> Ability to collect, analyze, and report statistical quality data.<br> Good database management and reporting skills.<br> Strong communication and interpersonal skills, with the ability to coordinate effectively with clients, consultants, subcontractors, suppliers, and site teams.<br> Ability to work independently, make day-to-day quality-related decisions, and effectively supervise QA/QC personnel.<br> Proficient in relevant MS Office and quality/document management systems.<br> Willingness to work predominantly on site and collaborate closely with construction and project teams.<br></span> </div>
<p>Bachelors degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred). Experience in industrial construction projects such as aluminium plants, power plants, refineries, petrochemical plants, or heavy industrial facilities. Thorough knowledge of Building works (Industrial/Commercial/Residential) including but not limited to reinforced concrete, structural steel, foundations, roads, drainage, masonry, finishing, retrofitting & revamping works and infrastructure works. Ability to study and interpret IFC drawings, shop drawings, specifications, and method statements. Experience in site execution, planning, monitoring, and coordination of civil activities. Ability to prepare quantity take-offs, material requisitions, and daily/weekly progress reports. Experience in coordinating with Mechanical, Electrical, Instrumentation, and Architectural disciplines. Knowledge of QA/QC procedures, ITPs, WIRs, MIRs, NCRs, and punch list management. Familiarity with project schedules and progress tracking. Working knowledge of AutoCAD and Microsoft Office (Excel, Word, Outlook). Permit-to-Work (PTW) Experience in obtaining and coordinating Client Permit-to-Work approvals. Knowledge of excavation permits, hot work permits, confined space permits, work-at-height permits, lifting permits, and electrical permits. Ability to coordinate with Client representatives and HSE personnel for permit issuance, renewal, suspension, and close-out. Ensure compliance with all permit conditions before commencement of work. Lock Out / Tag Out (LOTO) Good understanding of Lock Out/Tag Out (LOTO) procedures and hazardous energy isolation. Experience coordinating LOTO requirements with Client Operations. Ability to verify equipment isolation and zero-energy state before commencing work. Ensure compliance with Client-specific LOTO procedures and safety requirements. Health, Safety & Environment (HSE) Strong knowledge of industrial HSE standards and safe work practices. Ability to conduct site risk assessments and review Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Promote a positive safety culture and ensure compliance with Client HSE procedures. Knowledge of emergency response procedures, incident reporting, and corrective actions. Coordination & Leadership Coordinate subcontractors, supervisors, foremen, and site teams to ensure efficient project execution. Liaise effectively with Client representatives, Consultants, QA/QC, HSE, Procurement, Planning, and other internal departments. Resolve (including recommending appropriate corrective and preventive actions) technical, construction, and coordination issues in a timely manner. Lead and mentor site supervisory staff to achieve project quality, safety, and productivity objectives. Demonstrate strong planning, communication, decision-making, and problem-solving skills. Conduct site meetings, toolbox discussions, and coordination meetings as required. Reporting & Documentation Report directly to the Project Manager/Construction Manager on project progress, technical issues, resource requirements, risks, and mitigation measures. Prepare and submit accurate daily, weekly, and monthly progress reports. Monitor project progress against the approved programme and promptly report any delays, constraints, or potential impacts. Maintain site diaries, progress records, manpower and equipment utilization reports, inspection records, and construction documentation. Prepare or review WIRs, MIRs, RFIs, NCR responses, punch lists, and project close-out documentation. Coordinate with the Document Controller to ensure timely submission, distribution, and filing of project documentation. Escalate quality, safety, commercial, or technical concerns to management with appropriate recommendations. Attend Client, Consultant, and internal progress meetings and ensure timely implementation of agreed action items.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelors degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The Director of Finance is responsible for safeguarding hotel assets, optimising hotel profitability, and maintaining strict financial controls and regulatory compliance. As a core member of the Executive Committee, this role leads the financial strategy, budgeting, forecasting, and reporting functions in accordance with Kempinski corporate standards,and local tax regulations.<br><br><strong>How You Will Make a Difference; What We’re Looking For<br>Strategic Financial Leadership & Ownership Management</strong><br><ul><li>Lead the hotel’s finance and accounting department, acting as a strategic advisor to the General Manager and Executive Committee.</li><li>Serve as the primary financial liaison to hotel owners/representatives, ensuring compliance with the terms of the Hotel Management Agreement.</li><li>Identify new business opportunities, revenue optimizations, and cost-containment strategies to maximize Gross Operating Profit (GOP).</li></ul><strong>Financial Reporting & Analysis</strong><br><ul><li>Ensure the accurate and timely preparation of monthly, quarterly, and annual financial statements as per Kempinski guidelines.</li><li>Conduct monthly P&L reviews with operational department heads, analyzing financial variances and recommending corrective actions.</li><li>Submit quarterly self-assessments and corporate financial packages as required by regional leadership.</li></ul><strong>Budgeting, Forecasting & Cash Flow</strong><br><ul><li>Partner with the General Manager to develop the hotel’s annual operating budget, business plan, and Capital Expenditure (CapEx) plan.</li><li>Drive rolling revenue and expense forecasts, maintaining high accuracy.</li><li>Oversee cash management, liquidity, bank reconciliations, and working capital optimisation.</li></ul><strong> Internal Controls, Audit & Compliance</strong><br><ul><li>Design, enforce, and maintain robust internal financial control environments to protect assets and eliminate fraud risks.</li><li>Serve as the main point of contact for internal and external auditors, implementing recommendations efficiently.</li><li>Ensure strict compliance with local laws, corporate insurance policies, labor laws, licenses, and tax obligations.</li></ul><strong>Procurement, Payroll & Asset Management</strong><br><ul><li>Supervise purchasing, store operations, credit management, accounts receivable, and payroll functions.</li><li>Safeguard all hotel contracts, lease agreements, operational licenses, and legal documents.</li><li>Track capital expenditure spending against approved CapEx budgets.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious Bahraini national to work as part of the Bahrain CIB Coverage team.</p><br><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Provide frontline over the counter service for corporate customers including addressing queries, handling documents with appropriate authorisation checks, routing queries and documents to the right HSBC teams internally and sharing of documents/instruments with authorized client representatives.</li><li>Manage Corporate Counter activities, including liaising with company representatives over the counter.</li><li>Act as the first point of contact for customers at the corporate counter.</li><li>Answer customer/accounts department queries and guide customers to the relevant HSBC department as required; share relevant RM/team information internally as needed.</li><li>Receive customer requests over the counter and accept documents after completing preliminary checks.</li><li>Perform preliminary checks prior to receiving documents, using HSBC systems for CIB for Corporate, GPS and GTS transactions.</li><li>Perform authorisation checks and release ready items (documents/cheques/cheque books/trade documents/trade guarantees and other ready documents).</li><li>Obtain relevant approvals in exception scenarios.</li><li>Provide counter back-up for the Trade counter during leave periods.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Experience in customer-facing operations/service (counter or branch-style environment).</li><li>Attention to detail for preliminary checks and authorisation/signature validation.</li><li>Ability to manage customer queries and route requests to the correct internal teams.</li><li>Sound judgement to escalate and obtain approvals for exceptions (e.g., unauthorised messenger, signature mismatch).</li><li>Organised approach to handling documents and managing multiple requests.</li><li>Ability to handle documents and communicate with clients in English and Arabic</li><li>Ability to work collaboratively across teams, communicate clearly with diverse customer representatives, and ensure fair, consistent service.</li><li>Support colleagues through back-up coverage and share relevant information responsibly to help teams succeed together.</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
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Bahrain </div>
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<p><h4>Role summary</h4>
<p>The QA/QC inspector is responsible for conducting regular site inspections to ensure compliance with approved quality standards, specifications, and procedures. The role supports the site QA/QC manager in implementing and maintaining quality control systems, ensuring correct use of materials, accuracy of work, and proper documentation in line with the company’s quality control manual and industry best practices.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct regular site inspections of ongoing construction activities to ensure compliance with approved quality standards and specifications.</li>
<li>Verify test results and trial details, ensuring correct testing methods are followed.</li>
<li>Review technical data and discuss discrepancies with the QA/QC engineer when results fall outside acceptable parameters.</li>
<li>Coordinate and discuss inspection results with QA/QC engineer representatives for alignment and clarity.</li>
<li>Report any non-conforming results or adverse readings to the site QA/QC manager for corrective action.</li>
<li>Inform the site QA/QC manager of any client rejection or non-acceptance of quality results.</li>
<li>Ensure proper use, storage, maintenance, and calibration of all diagnostic and testing equipment.</li>
<li>Maintain an updated register of all testing and diagnostic equipment in compliance with quality procedures.</li>
<li>Support documentation and reporting of inspection and quality control activities.</li>
<li>Perform additional duties assigned by the site QA/QC manager.</li>
</ul>
<h4>Qualifications & skills</h4>
<ul>
<li>Bachelor’s degree or diploma in civil engineering.</li>
<li>Minimum 3 years of experience in construction projects including building, roads, bridges, or infrastructure works.</li>
<li>GCC experience in construction and temporary works is preferred.</li>
<li>Strong understanding of QA/QC procedures and construction quality standards.</li>
<li>Ability to collect, analyze, and interpret statistical and quality data.</li>
<li>Strong reporting and documentation skills.</li>
<li>Good coordination and organizational abilities.</li>
<li>Effective communication skills with site teams, consultants, and clients.</li>
<li>Ability to work 80% on-site and 20% in office environments.</li>
<li>Familiarity with construction quality systems and inspection procedures.</li>
</ul></p><p></p>
<p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred). Technical Competencies Experience in industrial construction projects such as aluminium plants, power plants, refineries, petrochemical plants, or heavy industrial facilities. Thorough knowledge of Building works (Industrial/Commercial/Residential) including but not limited to reinforced concrete, structural steel, foundations, roads, drainage, masonry, finishing, retrofitting & revamping works and infrastructure works. Ability to study and interpret IFC drawings, shop drawings, specifications, and method statements. Experience in site execution, planning, monitoring, and coordination of civil activities. Ability to prepare quantity take-offs, material requisitions, and daily/weekly progress reports. Experience in coordinating with Mechanical, Electrical, Instrumentation, and Architectural disciplines. Knowledge of QA/QC procedures, ITPs, WIRs, MIRs, NCRs, and punch list management. Familiarity with project schedules and progress tracking. Working knowledge of AutoCAD and Microsoft Office (Excel, Word, Outlook). Permit-to-Work (PTW) Experience in obtaining and coordinating Client Permit-to-Work approvals. Knowledge of excavation permits, hot work permits, confined space permits, work-at-height permits, lifting permits, and electrical permits. Ability to coordinate with Client representatives and HSE personnel for permit issuance, renewal, suspension, and close-out. Ensure compliance with all permit conditions before commencement of work. Lock Out / Tag Out (LOTO) Good understanding of Lock Out/Tag Out (LOTO) procedures and hazardous energy isolation. Experience coordinating LOTO requirements with Client Operations. Ability to verify equipment isolation and zero-energy state before commencing work. Ensure compliance with Client-specific LOTO procedures and safety requirements. Health, Safety & Environment (HSE) Strong knowledge of industrial HSE standards and safe work practices. Ability to conduct site risk assessments and review Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Promote a positive safety culture and ensure compliance with Client HSE procedures. Knowledge of emergency response procedures, incident reporting, and corrective actions. Coordination & Leadership Coordinate subcontractors, supervisors, foremen, and site teams to ensure efficient project execution. Liaise effectively with Client representatives, Consultants, QA/QC, HSE, Procurement, Planning, and other internal departments. Resolve (including recommending appropriate corrective and preventive actions) technical, construction, and coordination issues in a timely manner. Lead and mentor site supervisory staff to achieve project quality, safety, and productivity objectives. Demonstrate strong planning, communication, decision-making, and problem-solving skills. Conduct site meetings, toolbox discussions, and coordination meetings as required. Reporting & Documentation Report directly to the Project Manager/Construction Manager on project progress, technical issues, resource requirements, risks, and mitigation measures. Prepare and submit accurate daily, weekly, and monthly progress reports. Monitor project progress against the approved programme and promptly report any delays, constraints, or potential impacts. Maintain site diaries, progress records, manpower and equipment utilization reports, inspection records, and construction documentation. Prepare or review WIRs, MIRs, RFIs, NCR responses, punch lists, and project close-out documentation. Coordinate with the Document Controller to ensure timely submission, distribution, and filing of project documentation. Escalate quality, safety, commercial, or technical concerns to management with appropriate recommendations. Attend Client, Consultant, and internal progress meetings and ensure timely implementation of agreed action items. 2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred. Site Supervision Supervise daily civil construction activities. Manage skilled and unskilled labour. Allocate manpower, equipment, and resources efficiently. Ensure work is executed in accordance with approved drawings and specifications. Monitor productivity and maintain quality standards. Technical Competencies Ability to read and understand construction drawings. Experience supervising: Building Works (Industrial/Commercial/Residential) & Infrastructure works o Excavation and backfilling, Foundations, Reinforced concrete works, Formwork and reinforcement, Structural steel coordination, Masonry, Plastering, Waterproofing, finishing works, Retrofitting and revamping works, Roads and external works Coordinate with MEP and other disciplines. Assist the Site Engineer and Document Controller in preparing daily, weekly, and monthly progress reports, maintaining site records, recording manpower and equipment utilization, and supporting the timely submission of inspection and work completion documentation. Permit-to-Work (PTW) Experience receiving and implementing Client Permit-to-Work requirements. Coordinate daily permit issuance with Engineers and HSE personnel. Ensure work crews comply with permit conditions. Ensure permits are available before work starts. Participate in permit renewal and close-out processes. Lock Out / Tag Out (LOTO) Familiar with Lock Out/Tag Out (LOTO) procedures. Ensure work is not commenced until all required isolations have been completed. Verify work area is safe after LOTO implementation in coordination with respective stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred).</p><p>2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred.</p><p>Preferred Skills for Both Positions Candidates who have the following experience will be given preference: Previous ALBA Industrial Project experience. Experience in aluminium plants, refineries, petrochemical plants, power plants, or similar heavy industrial facilities. Thorough knowledge of ALBA Permit-to-Work (PTW) System and having Permit receiving authorization previously ( Excavation Permit preferred specially for Civil engineer) Experience with Lock Out/Tag Out (LOTO) and hazardous energy isolation procedures. Familiarity with Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Knowledge of confined space entry, hot work, work at height, excavation, lifting operations, and electrical safety requirements. Strong commitment to HSE compliance and industrial safety culture. Experience coordinating with Client Operations, Maintenance, and HSE departments. Ability to work independently under strict industrial safety procedures. Good communication skills in English (spoken and written). Computer literacy (MS Office); AutoCAD knowledge preferred for Engineer. Valid Bahrain driving licence (preferred, especially for Engineers). Immediate availability or short notice period preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><u>Our Services:</u></p><br><p><b>Investor Due Diligence:</b></p><br><p>AML screening to ensure investor compliance with money laundering</p><br><p>All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|)</p><br><p>Collection and Identification of Beneficial Owners and Shareholders</p><br><p>Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)</p><br><p>PEP identification and Reporting</p><br><p><b>Registration and Static Data:</b></p><br><p>Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.</p><br><p>Distribute Investor Communications/ mailings via manual email, portal or system generated</p><br><p><b>Dealing & Cash:</b></p><br><p>Receive and Process Subscriptions, Redemptions, Transfers, and Switches</p><br><p>Approve bank information for wires</p><br><p>Match money received to money in the bank</p><br><p><b>Reconciliations:</b></p><br><p>Reconcile money movements related to subscriptions, redemptions, switches and distribution</p><br><p>Investigate reconciliation breaks</p><br><p>Chase for missing monies related to partial or unsettled payments</p><br><p>Ensure custodians/ distributors are all reconciled by the end of each month</p><br><p><b>Reporting:</b></p><br><p>Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)</p><br><p>Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows</p><br><p>Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption,</p><br><p>Capital Calls, Dividend distribution notices or any other communication requested by Board</p><br><p>of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream,</p><br><p>Allfunds and more</p><br><p>Family Office reporting: Updating FO investor accounts</p><br><p><b>Tax, FATCA/CRS:</b></p><br><p>Collection of relevant FATCA/CRS forms</p><br><p>TIN and GIIN verification</p><br><p>Tax declaration collection</p><br><p>Defining tax status of every investor in system</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p><p>Your career with us should reflect your energy and passion. That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you</p><p>Our Services:</p><p>Investor Due Diligence: AML screening to ensure investor compliance with money laundering All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.|) Collection and Identification of Beneficial Owners and Shareholders Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.) PEP identification and Reporting</p><p>Registration and Static Data: Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program. Distribute Investor Communications/ mailings via manual email, portal or system generated</p><p>Dealing & Cash: Receive and Process Subscriptions, Redemptions, Transfers, and Switches Approve bank information for wires Match money received to money in the bank</p><p>Reconciliations: Reconcile money movements related to subscriptions, redemptions, switches and distribution Investigate reconciliation breaks Chase for missing monies related to partial or unsettled payments Ensure custodians/ distributors are all reconciled by the end of each month</p><p>Reporting: Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Caf ) Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more Family Office reporting: Updating FO investor accounts</p><p>Tax, FATCA/CRS: Collection of relevant FATCA/CRS forms TIN and GIIN verification Tax declaration collection Defining tax status of every investor in system</p><p><strong>Desired Candidate Profile</strong></p><p>Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p>
<p><h4>The Apex Group overview</h4>
<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p>
<h4>12 month internship programme description</h4>
<p>Step into the world of private markets and gain hands-on experience supporting real investment transactions, investor activity, financial reporting and operational processes. This programme offers a unique opportunity to learn how complex private equity and real estate investment structures are managed throughout their lifecycle while developing skills highly valued across the investment industry.</p>
<p>As a Deal-by-Deal Operations Intern, you will work in one of the most dynamic areas of private markets operations: supporting individual private equity and real estate investment structures from set-up through placement, investor reporting, distributions, asset issuance and reconciliation. Participants will support the operating model for Deal-by-Deal investments, where activity is organised across acquisitions, placements, distributions, ongoing activities, asset issuance and reconciliations. In practice, this means learning how investment structures are created, how investor activity is recorded, how cash and receivables are matched, how fees and fair values are maintained, and how operational records are reconciled and reported.</p>
<p>This internship is suited to candidates who want more than a traditional finance internship. It offers hands-on exposure to real operational deliverables, structured problem-solving, data quality, accounting feeds, investor-level reporting and process controls across a multi-entity investment environment.</p>
<h4>Job specification</h4>
<p>Interns will work alongside the wider operations teams to support:</p>
<ul>
<li>Investment structure set-up and maintenance</li>
<li>Acquisition and funding activities across complex multi-entity structures</li>
<li>Recording investor subscriptions, placements and capital activity</li>
<li>Cash matching, receivable management and transaction monitoring</li>
<li>Fee calculations, accounting entries and investor reporting support</li>
<li>Distribution processing and return of capital activities</li>
<li>Asset issuance and investor ownership administration</li>
<li>Financial reconciliations and month-end operational processes</li>
<li>Data quality reviews, process improvement initiatives and operational reporting</li>
</ul>
<h4>Skills required</h4>
<ul>
<li>Strong analytical and problem-solving ability</li>
<li>Numerical aptitude and attention to detail</li>
<li>Microsoft Excel and spreadsheet proficiency</li>
<li>Ability to analyse data, identify exceptions and investigate discrepancies</li>
<li>Strong organisational and time-management skills</li>
<li>Professional written and verbal communication</li>
<li>Ability to work effectively in a team environment</li>
<li>Curiosity and willingness to learn complex investment structures</li>
<li>Ability to manage large datasets and operational information</li>
<li>Interest in private markets, investment operations, accounting or financial services</li>
</ul>
<h4>Candidate profile and qualifications</h4>
<p><strong>Preferred:</strong> This internship programme is open exclusively to Bahraini nationals who have recently graduated from a recognised university having recently completed a degree in any of the following:</p>
<ul>
<li>Finance</li>
<li>Accounting</li>
<li>Financial Engineering</li>
<li>Economics</li>
<li>Business Administration</li>
<li>Mathematics</li>
<li>Statistics</li>
<li>Data Analytics</li>
<li>Computer Science</li>
<li>Engineering</li>
</ul>
<p>Strong academic record of performance. Demonstrated interest in financial services, investments, operations or technology. Previous internship, project work or coursework related to finance, accounting, investments, data analytics or technology is advantageous.</p>
<h4>Programme outcome</h4>
<p>Upon successful completion of the internship, participants will:</p>
<ul>
<li>Understand the full lifecycle of Deal-by-Deal private equity and real estate investments</li>
<li>Gain practical exposure to investment operations, accounting and investor servicing processes</li>
<li>Develop experience in managing complex investment structures and operational workflows</li>
<li>Learn how investor subscriptions, distributions, reconciliations and reporting are administered</li>
<li>Build strong financial data, reporting and analytical capabilities</li>
<li>Gain exposure to fund administration platforms, accounting systems and investment technology environments</li>
<li>Develop professional skills required for careers within alternative investments and financial services</li>
<li>Build a foundation for future roles in operations, finance, accounting, reporting, data analytics or investment management support</li>
</ul>
<p>The programme provides a strong foundation for careers across investments, finance and operations including:</p>
<ul>
<li>Investment Operations Analyst</li>
<li>Fund Operations Analyst</li>
<li>Fund Accountant</li>
<li>Investor Services Analyst</li>
<li>Financial Reporting Analyst</li>
<li>Business Analyst</li>
</ul>
<p>Participants will develop transferable skills in investment operations, accounting, reporting, data analysis, reconciliations and financial technology, creating pathways into both alternative investments and broader financial services careers.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Sales Supervisor role at our esteemed accounting firm in Manama, Bahrain, offers an exciting opportunity for dynamic individuals eager to lead a team and drive sales success. This position is perfect for those looking to make a significant impact in the accounting industry while enhancing their leadership skills. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and ensuring that our team meets and exceeds their targets. This is not just a job; it's a chance to elevate your career in a supportive and growth-oriented environment.</p><p>In this role, you will be surrounded by a collaborative team that values innovation and strategic thinking. We believe in fostering a culture of continuous learning, which is why we offer extensive training programs and mentorship opportunities. Our firm is committed to your professional development, ensuring that you have the skills and knowledge necessary to excel in your career. You'll have the chance to work closely with senior management, gaining insights into high-level decision-making processes and contributing to the overall success of the company.</p><p>As a Sales Supervisor, you will also have the opportunity to implement new sales strategies and initiatives that can significantly impact our market presence. Your leadership will inspire your team to achieve their best, and your contributions will be recognized as vital to our growth. If you are passionate about sales and looking for a role that offers both challenges and rewards, we encourage you to apply and take the next step in your career with us.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve individual and team sales goals.</li><li>Develop and implement effective sales strategies that align with company objectives, utilizing market research and analytics to inform decisions.</li><li>Monitor sales metrics and KPIs regularly to evaluate team performance and identify areas for improvement, ensuring accountability and excellence.</li><li>Conduct regular training sessions and workshops to equip the sales team with the necessary skills and knowledge to excel in their roles.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively target potential clients and increase brand awareness.</li><li>Establish and maintain strong relationships with key clients, addressing their needs and concerns while promoting our services effectively.</li><li>Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and strategic recommendations.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-integrated into the company culture.</li><li>Stay updated on industry trends and competitor activities to anticipate market changes and adjust sales strategies accordingly.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Excellent communication abilities to interact with clients and internal stakeholders clearly and persuasively.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic planning.</li><li>Ability to develop and implement innovative sales strategies that drive revenue growth.</li><li>Proficiency in CRM software and sales analytics tools to manage client relationships and sales performance.</li><li>Experience in conducting training and development programs to enhance team capabilities and performance.</li><li>Deep understanding of the accounting industry and market dynamics to tailor sales approaches effectively.</li></ul></div>
<p><h4>Role summary</h4>
<p>The safety inspector is responsible for promoting and maintaining a safe working environment across construction projects by ensuring compliance with company HSSE policies, client requirements, and applicable local regulations. The role involves conducting site inspections, monitoring work activities, identifying hazards, supporting incident prevention initiatives, and fostering a strong safety culture to protect employees, subcontractors, visitors, and project assets.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct routine site inspections and safety audits to ensure compliance with company HSSE policies, project requirements, and applicable legal regulations.</li>
<li>Monitor construction activities to identify unsafe acts, unsafe conditions, and potential hazards, ensuring timely implementation of corrective actions.</li>
<li>Carry out daily toolbox talks, safety briefings, and awareness campaigns to promote safe working practices.</li>
<li>Verify that work permits, risk assessments (RA), job safety analyses (JSA), and method statements are in place before high-risk activities commence.</li>
<li>Inspect scaffolding, lifting operations, excavation works, confined spaces, work at height, electrical works, and other high-risk activities for compliance with safety standards.</li>
<li>Ensure that all personnel use the appropriate personal protective equipment (PPE) and comply with site safety requirements.</li>
<li>Report safety observations, near misses, incidents, and non-conformities, and assist in incident investigations to identify root causes and corrective actions.</li>
<li>Monitor emergency preparedness, including fire prevention measures, emergency equipment, evacuation procedures, and emergency drills.</li>
<li>Maintain accurate HSSE records, inspection reports, safety statistics, and documentation.</li>
<li>Coordinate with project teams, subcontractors, and client representatives to resolve safety issues and improve overall site performance.</li>
<li>Support the implementation of company health, safety, security, and environmental initiatives across all project activities.</li>
<li>Promote environmental protection by monitoring waste management, pollution prevention, housekeeping, and compliance with environmental procedures.</li>
<li>Participate in internal and external HSSE audits and assist in closing audit findings.</li>
<li>Encourage proactive reporting of hazards and contribute to the continuous improvement of the company's HSSE management system.</li>
</ul>
<h4>Qualifications, skills & experience</h4>
<ul>
<li>Diploma or bachelor's degree in occupational health & safety, environmental science, engineering, or a related discipline.</li>
<li>Minimum of 5 years of experience as a safety inspector or safety officer within the construction industry.</li>
<li>Experience in civil, building, infrastructure, industrial, or marine construction projects is preferred.</li>
<li>Professional certification such as NEBOSH International General Certificate (IGC) is mandatory; IOSH Managing Safely or equivalent certifications are advantageous.</li>
<li>Good knowledge of local occupational health and safety regulations and international HSSE standards.</li>
<li>Familiarity with ISO 45001 Occupational Health & Safety Management Systems and ISO 14001 Environmental Management Systems is an advantage.</li>
<li>Strong understanding of hazard identification, risk assessment, incident investigation, and emergency response procedures.</li>
<li>Experience in conducting safety inspections, audits, and preparing HSSE reports.</li>
<li>Excellent observation, communication, and interpersonal skills with the ability to influence safe behaviors at all organizational levels.</li>
<li>Proficiency in Microsoft Office applications and digital HSSE reporting systems.</li>
<li>Strong organizational skills with the ability to work independently and manage multiple site activities.</li>
<li>Excellent written and spoken English; Arabic language skills are an added advantage.</li>
<li>Willingness to work on construction sites and travel between project locations as required.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking a skilled and experienced HVAC VRF Technician with strong expertise in YORK VRF Systems to join our team in Bahrain.<br> The ideal candidate will be responsible for the installation, testing, commissioning, troubleshooting, repair, servicing, and maintenance of VRF systems while ensuring optimum performance and customer satisfaction.<br> Key Responsibilities Install, test, commission, and maintain YORK VRF air conditioning systems.<br> Perform preventive and corrective maintenance on VRF indoor and outdoor units.<br> Diagnose and rectify system faults, error codes, communication issues, and operational problems.<br> Inspect refrigerant piping, electrical wiring, communication cabling, and control systems.<br> Conduct system performance testing and ensure equipment operates according to manufacturer specifications.<br> Carry out refrigerant charging, leak detection, evacuation, and pressure testing activities.<br> Troubleshoot electrical, electronic, and mechanical defects in VRF systems.<br> Read and interpret technical drawings, wiring diagrams, and equipment manuals.<br> Coordinate with supervisors and project teams to complete assigned works efficiently.<br> Maintain service reports, maintenance records, and commissioning documentation.<br> Ensure compliance with company safety procedures and Bahrain regulations.<br> Provide technical support during installation and after-sales service activities.<br> Diploma, ITI, or Technical Certificate in Air Conditioning, Refrigeration, Mechanical Engineering, or related field.<br> Minimum 5 to 10 years of hands-on experience in VRF systems within the Bahrain market.<br> Proven experience working with YORK VRF Systems is mandatory.<br> Strong knowledge of: VRF indoor and outdoor units Refrigerant piping systems Electrical wiring and controls Communication networks and control interfaces Testing and commissioning procedures Fault diagnosis and troubleshooting</span> </div>
<p><h4>The Apex Group overview<\/h4>\n<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by circa 13,000 employees across 112 offices worldwide.<\/p>\n<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower<\/strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.<\/p>\n\n<h4>Department details<\/h4>\n<p><strong>Department:<\/strong> Compliance<br>\n<strong>Location:<\/strong> Manama, Bahrain<br>\n<strong>Controlled function:<\/strong> DMLRO (as per CBB Rulebook)<br>\n<strong>Reporting line:<\/strong> Head of Compliance & MLRO, Bahrain<\/p>\n\n<h4>Role purpose<\/h4>\n<p>The DMLRO is the approved controlled function responsible for ensuring the company's compliance with all applicable AML\/CFT and sanctions requirements under the CBB Rulebook. The role includes acting as the primary contact with the Anti-Financial Crime Directorate (\"AFCD\") at the CBB and Financial Intelligence Directorate (\"FID\") at the Ministry of Interior and ensuring effective identification, monitoring, and reporting of financial crime risks.<\/p>\n\n<h4>Responsibilities<\/h4>\n<ul>\n <li>Act as the company's DMLRO as required under the CBB Rulebook<\/li>\n <li>Assist MLRO in discharge of duties<\/li>\n <li>Act as MLRO in absence with full delegated authority<\/li>\n <li>Ensure timely submission of Suspicious Transaction Reports (STRs)<\/li>\n <li>Maintain appropriate records of internal reports and decisions<\/li>\n <li>Report directly to the Board\/Senior Management on AML matters when needed<\/li>\n <li>Ensure independence and unrestricted access to information<\/li>\n <li>Ensure timely submission of regulatory returns and reporting<\/li>\n <li>Assist on the regulatory compliance activities and obligations<\/li>\n <li>Implement and maintain AML\/CFT policies, procedures, and controls aligned with CBB requirements and any other relevant authority<\/li>\n <li>Conduct annual compliance testing<\/li>\n <li>Oversee customer due diligence (CDD\/EDD) for clients, funds, investors, and related parties<\/li>\n <li>Oversee ongoing monitoring, periodic KYC review, and trigger events<\/li>\n <li>Oversee sanctions screening and PEP identification, including source of wealth\/source of funds (SOW\/SOF) requirements<\/li>\n <li>Approve reliance on third parties and ensure adequate oversight controls<\/li>\n <li>Monitor AML risks arising from outsourcing and delegated arrangements<\/li>\n <li>Liaise with regulators, auditors, and relevant stakeholders<\/li>\n <li>Ensure timely closure of audit and regulatory findings<\/li>\n <li>Deliver AML\/CFT training and awareness<\/li>\n <li>Assist the Data Protection Officer with related reporting and obligations<\/li>\n <li>Sign-off on high risk\/PEPs<\/li>\n <li>Prepare responses to routine, ad-hoc, and urgent information requests from the regulator or relevant stakeholders in a timely and accurate manner<\/li>\n <li>Keep up-to-date with all relevant laws and regulations and communicate regulatory changes and developments to senior management and staff<\/li>\n<\/ul>\n\n<h4>Qualifications & experience<\/h4>\n<ul>\n <li>Bachelor's degree in relevant field<\/li>\n <li>Professional certification (CAMS\/ICA) preferred<\/li>\n <li>AML\/CFT experience in financial services<\/li>\n<\/ul>\n\n<h4>Competencies<\/h4>\n<ul>\n <li>Strong regulatory judgment and independence<\/li>\n <li>Attention to detail<\/li>\n <li>Ability to work under pressure<\/li>\n <li>Stakeholder management<\/li>\n <li>Strong communication skills<\/li>\n <li>Ability to ensure compliance while supporting business needs<\/li>\n <li>Solutions-driven critical thinking, with the ability to adapt to change<\/li>\n <li>Strong English\/Arabic language skills<\/li>\n<\/ul>\n\n<h4>What you will get in return<\/h4>\n<ul>\n <li>A high level of visibility within a large organisation on an upwards trajectory<\/li>\n <li>Be part of a dynamic and fast-paced team that makes a genuine impact on the business<\/li>\n <li>Exposure to all aspects of the business<\/li>\n<\/ul><\/p><p><\/p>