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<p>The Marketing Manager is responsible for developing and executing integrated marketing strategies that strengthen brand awareness, increase customer acquisition, and drive revenue across the company's portfolio. The role oversees digital and traditional marketing initiatives, campaigns, partnerships, events, and promotional activities while ensuring brand consistency and achieving business objectives. The Marketing Manager will work closely with internal stakeholders and external agencies to deliver impactful marketing campaigns and maximize ROI.
Marketing Strategy
• Develop and implement annual marketing plans aligned with business objectives.
• Plan and execute integrated marketing campaigns across online and offline channels.
• Monitor campaign performance and optimize marketing initiatives based on insights and KPIs.
Brand Management
• Ensure consistent brand positioning and messaging across all marketing channels.
• Maintain brand standards across all customer touchpoints.
• Identify opportunities to enhance brand visibility and market presence.
Digital Marketing
• Manage digital marketing activities including social media, email marketing, SEO, SEM, and paid advertising.
• Oversee website content and digital customer engagement initiatives.
• Track digital performance metrics and prepare campaign reports.
Events & Promotions
• Plan and manage marketing events, product launches, activations, and promotional campaigns.
• Coordinate with vendors, agencies, and partners to ensure successful execution.
• Evaluate event performance and return on investment.
Budget & Stakeholder Management
• Prepare and manage the annual marketing budget.
• Manage relationships with creative agencies, media partners, and suppliers.
• Collaborate with sales and operations teams to support commercial objectives.
Reporting & Analysis
• Analyze market trends, customer insights, and competitor activities.
• Measure campaign effectiveness and recommend continuous improvements.
• Present marketing performance reports to senior management.</p><p>• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of marketing experience within the F&B, hospitality, or restaurant industry.
• Proven experience developing and executing marketing campaigns that drive brand awareness and sales.
• Strong knowledge of digital marketing, social media, CRM, and customer engagement strategies.
• Experience managing multiple restaurant brands or outlets is highly preferred.
• Excellent leadership, communication, and project management skills.</p>
<p>The Marketing Manager is responsible for developing and executing integrated marketing strategies that strengthen brand awareness, increase customer acquisition, and drive revenue across the company's portfolio. The role oversees digital and traditional marketing initiatives, campaigns, partnerships, events, and promotional activities while ensuring brand consistency and achieving business objectives. The Marketing Manager will work closely with internal stakeholders and external agencies to deliver impactful marketing campaigns and maximize ROI.
Marketing Strategy
• Develop and implement annual marketing plans aligned with business objectives.
• Plan and execute integrated marketing campaigns across online and offline channels.
• Monitor campaign performance and optimize marketing initiatives based on insights and KPIs.
Brand Management
• Ensure consistent brand positioning and messaging across all marketing channels.
• Maintain brand standards across all customer touchpoints.
• Identify opportunities to enhance brand visibility and market presence.
Digital Marketing
• Manage digital marketing activities including social media, email marketing, SEO, SEM, and paid advertising.
• Oversee website content and digital customer engagement initiatives.
• Track digital performance metrics and prepare campaign reports.
Events & Promotions
• Plan and manage marketing events, product launches, activations, and promotional campaigns.
• Coordinate with vendors, agencies, and partners to ensure successful execution.
• Evaluate event performance and return on investment.
Budget & Stakeholder Management
• Prepare and manage the annual marketing budget.
• Manage relationships with creative agencies, media partners, and suppliers.
• Collaborate with sales and operations teams to support commercial objectives.
Reporting & Analysis
• Analyze market trends, customer insights, and competitor activities.
• Measure campaign effectiveness and recommend continuous improvements.
• Present marketing performance reports to senior management.</p><p>• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of marketing experience within the F&B, hospitality, or restaurant industry.
• Proven experience developing and executing marketing campaigns that drive brand awareness and sales.
• Strong knowledge of digital marketing, social media, CRM, and customer engagement strategies.
• Experience managing multiple restaurant brands or outlets is highly preferred.
• Excellent leadership, communication, and project management skills.</p>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels.<br>
This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.<br>
The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility.<br>
The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong>
<ul>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
</ul>
<strong>Campaign management & growth execution</strong>
<ul>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
</ul>
<strong>Analytics, optimization & reporting</strong>
<ul>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
</ul>
<strong>Content, branding & messaging</strong>
<ul>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
</ul>
<strong>Cross-functional collaboration</strong>
<ul>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
</ul>
<h4>What makes you a perfect fit</h4>
<ul>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
</ul>
<h4>Preferred experience & skills</h4>
<ul>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
</ul>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<ul>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
</ul>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Overseeing day-to-day operations of the Housekeeping department to ensure that the facility and guestrooms are clean and orderly. </li><li>Ensure the staff is compliant with local and company policies, as it relates to safety, cleanliness and brand standards. </li><li>Ensures that projects/department milestones/goals are met and within budget. </li><li>Organizing workflow and ensuring that associates understand their duties or delegated tasks. </li></ul><br>Qualifications<br><br><ul><li>Minimum of 6 years' experience in Housekeeping with 3 years at a management level. </li><li>Good working knowledge of MS Excel, Word, & Powerpoint. </li><li>High Degree of professionalism with sound human resources management and business acumen capabilities. </li></ul><br>Additional Information<br><br><ul><li>English and conversational Arabic /Hindi </li><li>Team player and dedication </li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dynamic and motivated Sales Supervisor to join our growing team in the accounting industry. In this pivotal role, you will be responsible for leading a team of sales professionals to drive revenue growth and enhance customer satisfaction. This position offers an exciting opportunity to shape sales strategies and contribute to the overall success of our organization. If you have a passion for sales and a knack for leadership, we want to hear from you!</p><p>As a Sales Supervisor, you will play a critical role in fostering a collaborative team culture that emphasizes continuous learning and development. You will be tasked with mentoring your team members, providing them with the tools and resources they need to excel in their roles. Your leadership will not only influence individual performance but also contribute to a positive work environment where everyone feels valued and motivated to achieve their best.</p><p>In addition to leading your team, you will have the opportunity to engage in strategic planning and execution of sales initiatives. You will work closely with cross-functional departments to align sales goals with broader organizational objectives. This role is ideal for someone looking to advance their career in sales management while making a significant impact on the company's growth trajectory.</p><p><b>Responsibilities:</b></p><ol><li>Lead and motivate a team of sales representatives to achieve and exceed sales targets by implementing effective sales strategies and performance metrics.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members, fostering their professional development and career progression.</li><li>Develop and execute sales plans that align with company objectives, utilizing market analysis and competitor research to identify opportunities for growth.</li><li>Collaborate with marketing and product teams to ensure alignment on promotional campaigns and product launches, enhancing the overall customer experience.</li><li>Monitor and analyze sales performance data to identify trends and areas for improvement, making data-driven decisions to optimize sales processes.</li><li>Establish and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.</li><li>Organize and facilitate training sessions for the sales team to enhance their skills in product knowledge, sales techniques, and customer engagement.</li><li>Manage budgets and resources effectively, ensuring that the sales team operates within financial guidelines while maximizing profitability.</li><li>Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and strategic recommendations for future growth.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and inspire a sales team towards achieving targets.</li><li>Strong communication abilities for building relationships with clients and team members alike.</li><li>Analytical skills to interpret sales data and make informed decisions to drive performance.</li><li>Expertise in developing and executing strategic sales plans tailored to market needs.</li><li>Proficiency in CRM software to track sales activities and customer interactions.</li><li>Negotiation skills to secure favorable terms and close deals effectively.</li><li>Time management skills to prioritize tasks and manage multiple projects simultaneously.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following:</p><p>Assist supervisors with management issues and Heartist development</p><p>Attend professional conferences and professional development seminars</p><p>Accommodate VIP guest preferences and special requests</p><p>Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.</p><p>Review hotel occupancy forecasts and recreation schedules</p><p>Assist with guest relations and scheduling when necessary</p><p>Handle emergency situations with urgency and discretion</p><p>Assign job tasks to recreation personnel as suited to their position and ability</p><p>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</p><p>Check that all areas of the recreation are set as per the standard operating manual</p><p>Evaluate operations and procedures and implement improvements</p><p>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items.</p><p>Efficiently manage retail inventories and stock keeping units movement</p><p>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</p><p>Address all damages and repairs</p><p>Maintain a clean and well organized back stock area</p><p>Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel</p><p>Excellent communication and organizational skills</p><p>Strong interpersonal and problem solving abilities</p><p>Highly responsible & reliable</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a security supervisor for our resort hotel, you will take on a pivotal role in leading and supervising the security team to ensure a safe and secure environment for guests, staff, and property. Your expertise, leadership skills, and commitment to excellence will contribute significantly to the success of our hospitality operations. Join us in creating a secure atmosphere where your guidance fosters a culture of teamwork, accountability, and customer service in the pre-opening phase.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Team leadership:</strong> Supervise and lead a team of security officers, providing guidance and support. Foster a culture of teamwork, accountability, and excellence within the security department.</li>
<li><strong>Security operations oversight:</strong> Oversee day-to-day security operations, ensuring compliance with established protocols. Conduct regular briefings and debriefings with the security team.</li>
<li><strong>Training and development:</strong> Provide training to security personnel on procedures, protocols, and customer service. Identify areas for improvement and implement ongoing training programs.</li>
<li><strong>Patrols and surveillance:</strong> Conduct regular security patrols to monitor and maintain a visible presence. Supervise the operation of CCTV and surveillance systems.</li>
<li><strong>Incident response:</strong> Lead responses to security incidents, coordinating with internal and external stakeholders. Conduct thorough investigations of security-related incidents and prepare detailed reports.</li>
<li><strong>Access control:</strong> Oversee access control systems, managing permissions and restrictions. Ensure proper verification of individuals accessing restricted areas.</li>
<li><strong>Collaboration with departments:</strong> Collaborate with other hotel departments to integrate security measures seamlessly. Address security-related concerns and inquiries from guests and staff.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent; additional certifications in security management are a plus.</li>
<li><strong>Experience:</strong> Proven experience in a supervisory role in security, preferably in a hospitality setting.</li>
<li><strong>Leadership skills:</strong> Strong leadership, communication, and decision-making abilities. Ability to motivate and inspire a security team.</li>
<li><strong>Training and development:</strong> Experience in developing and delivering security training programs.</li>
<li><strong>Regulatory compliance:</strong> In-depth knowledge of local and national security regulations.</li>
</ul>
<h4>Physical aspects of position:</h4>
<p>Ability to actively supervise security operations and respond to incidents effectively.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited university</p><p></p>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an accredited</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Sales Supervisor role at our esteemed accounting firm in Manama, Bahrain, offers an exciting opportunity for dynamic individuals eager to lead a team and drive sales success. This position is perfect for those looking to make a significant impact in the accounting industry while enhancing their leadership skills. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and ensuring that our team meets and exceeds their targets. This is not just a job; it's a chance to elevate your career in a supportive and growth-oriented environment.</p><p>In this role, you will be surrounded by a collaborative team that values innovation and strategic thinking. We believe in fostering a culture of continuous learning, which is why we offer extensive training programs and mentorship opportunities. Our firm is committed to your professional development, ensuring that you have the skills and knowledge necessary to excel in your career. You'll have the chance to work closely with senior management, gaining insights into high-level decision-making processes and contributing to the overall success of the company.</p><p>As a Sales Supervisor, you will also have the opportunity to implement new sales strategies and initiatives that can significantly impact our market presence. Your leadership will inspire your team to achieve their best, and your contributions will be recognized as vital to our growth. If you are passionate about sales and looking for a role that offers both challenges and rewards, we encourage you to apply and take the next step in your career with us.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve individual and team sales goals.</li><li>Develop and implement effective sales strategies that align with company objectives, utilizing market research and analytics to inform decisions.</li><li>Monitor sales metrics and KPIs regularly to evaluate team performance and identify areas for improvement, ensuring accountability and excellence.</li><li>Conduct regular training sessions and workshops to equip the sales team with the necessary skills and knowledge to excel in their roles.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively target potential clients and increase brand awareness.</li><li>Establish and maintain strong relationships with key clients, addressing their needs and concerns while promoting our services effectively.</li><li>Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and strategic recommendations.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-integrated into the company culture.</li><li>Stay updated on industry trends and competitor activities to anticipate market changes and adjust sales strategies accordingly.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Excellent communication abilities to interact with clients and internal stakeholders clearly and persuasively.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic planning.</li><li>Ability to develop and implement innovative sales strategies that drive revenue growth.</li><li>Proficiency in CRM software and sales analytics tools to manage client relationships and sales performance.</li><li>Experience in conducting training and development programs to enhance team capabilities and performance.</li><li>Deep understanding of the accounting industry and market dynamics to tailor sales approaches effectively.</li></ul></div>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>We are seeking a visionary and enthusiastic Director of Spa to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.<\/p>\n<p><strong>Responsibilities include:<\/strong><br>\n<li>Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning<\/li>\n<li>Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety<\/li>\n<li>Create unique, personalized wellness experiences that reflect local culture and global trends<\/li>\n<li>Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service<\/li>\n<li>Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility<\/li>\n<li>Drive marketing initiatives and partnerships to increase spa visibility and revenue<\/li>\n<li>Implement sustainable practices and ensure compliance with industry regulations<\/li>\n<li>Collaborate with cross-functional teams to integrate spa services into the overall guest experience<\/li>\n<li>Stay abreast of industry trends and introduce innovative treatments and programs<\/li>\n<li>Ensure cultural sensitivity and adaptability in all aspects of spa operations<\/li>\n<\/p>\n<h4>Qualifications<\/h4>\n<li>Proven experience in spa management or luxury hospitality, with a track record of successful leadership<\/li>\n<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred<\/li>\n<li>Spa management certifications are a plus<\/li>\n<li>Strong financial acumen with experience in P&L management and revenue growth strategies<\/li>\n<li>Excellent team leadership and mentoring skills<\/li>\n<li>Proficiency in business planning, budgeting, and operational efficiency<\/li>\n<li>In-depth knowledge of spa treatments, therapies, and wellness program development<\/li>\n<li>Experience in marketing, branding, and customer service excellence in a luxury environment<\/li>\n<li>Demonstrated ability to create and implement innovative wellness strategies<\/li>\n<li>Strong understanding of sustainability practices in the spa industry<\/li>\n<li>Cultural sensitivity and awareness, with the ability to work in a multicultural environment<\/li>\n<li>Proficiency in English required; Arabic language skills highly desirable<\/li>\n<li>Adaptability and resilience in a dynamic, fast-paced setting<\/li>\n<li>Exceptional communication and interpersonal skills<\/li>\n<li>Commitment to ongoing professional development and industry trend awareness<\/li>\n<h4>Additional information<\/h4>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li><\/p><p><\/p>
<p>We are seeking an experienced System / Infrastructure Administrator to support and maintain enterprise IT infrastructure for GFH in Bahrain. The successful candidate will be responsible for ensuring the availability, performance, security, and reliability of servers, operating systems, virtualization platforms, storage, backup solutions, and core infrastructure services. The ideal candidate will have strong hands-on experience in Windows Server environments, Active Directory, Microsoft 365, virtualization, backup and recovery, infrastructure monitoring, and troubleshooting within a corporate environment.</p><p>Install, configure, administer, and maintain Windows Server environments and associated infrastructure. Manage Active Directory, Group Policy, DNS, DHCP, and user/access administration. Administer Microsoft 365, including Exchange Online and related services. Manage and maintain virtual infrastructure using VMware and/or Microsoft Hyper-V. Monitor server and infrastructure performance, availability, capacity, and system health. Manage enterprise backup, restoration, disaster recovery, and business continuity processes. Administer storage systems, file servers, permissions, and shared infrastructure resources. Perform regular operating system patching, upgrades, security updates, and infrastructure maintenance. Troubleshoot complex server, operating system, application, connectivity, and infrastructure issues. Support infrastructure security, including system hardening, privileged access, endpoint protection, and vulnerability remediation. Coordinate with network, security, application, database, and service desk teams to resolve technical incidents. Manage incidents, service requests, problems, and changes in accordance with IT service-management procedures. Maintain accurate infrastructure documentation, configurations, procedures, asset records, and technical diagrams. Participate in infrastructure projects, migrations, upgrades, implementations, and technology refresh initiatives. Work with technology vendors and service providers when required. Ensure infrastructure complies with organizational security policies, standards, and operational requirements. Provide technical support and participate in on-call/escalation support when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong hands-on experience in Windows Server environments, Active Directory, Microsoft 365, virtualization, backup and recovery, infrastructure monitoring, and troubleshooting within a corporate environment.</li></ul>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As the sales and marketing director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p>
<h4>What is in it for you:</h4>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
<h4>Key responsibilities:</h4>
<li><strong>Sales strategy and execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li>
<li><strong>Marketing and branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li>
<li><strong>Team leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li>
<li><strong>Customer relationship management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business.</li>
<li><strong>Event management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li>
<li><strong>Reporting and analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li>
<h4>Qualifications</h4>
<li><strong>Education:</strong> Bachelor’s degree in marketing, business administration, or related field (master’s preferred).</li>
<li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li>
<li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li>
<li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li>
<li><strong>Technical skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li>
<li><strong>Strategic thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise daily housekeeping operations and ensure guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. Inspect rooms and areas to ensure quality and cleanliness before releasing to Front Office. Coordinate room assignments, duty rosters, and staff scheduling. Train, coach, and evaluate room attendants and housekeeping staff. Ensure proper use of cleaning chemicals and equipment in line with safety standards. Respond promptly to guest requests and follow up to ensure satisfaction. Monitor inventory of linen, cleaning supplies, and guestroom amenities; report shortages or make requisitions as needed. Enforce hygiene, health, and safety regulations in all housekeeping operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in a housekeeping supervisory role, preferably in a hotel environment. Strong leadership and organizational skills. High attention to detail and guest service standards. Ability to lead by example and work under pressure. Good communication skills. Familiarity with housekeeping management systems is a plus.</p><p></p></section>
<p><h4>Job summary</h4>
<p>Responsible for the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR</li>
<li>2-year degree from an accredited university in hotel</p><p></p>