Retail Jobs - Manama Bahrain

<p><h4>Company description</h4> <p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as <strong>The Palace of the Secret Garden.</strong> With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p> <h4>Job description</h4> <p>Oversee the daily operations of the Spa, Fitness Center, and all Recreation facilities, ensuring smooth and efficient service delivery.<br> Lead, motivate, and manage the Spa and Recreation team, including recruitment, training, scheduling, and performance evaluations.<br> Prepare and manage the departmental budget, monitor financial performance, and implement strategies to achieve revenue and profit targets.<br> Drive revenue through upselling treatments, retail products, fitness memberships, and exclusive leisure packages.<br> Develop and implement creative, culturally inspired recreational programs and wellness activities to enhance guest experience.<br> Ensure all health, safety, hygiene, and pool supervision protocols are strictly followed and compliant with local regulations.<br> Handle guest inquiries, requests, and complaints promptly and professionally, ensuring complete guest satisfaction.<br> Coordinate with Raffles Butlers, Engineering, Food & Beverage, and other departments to ensure seamless guest journeys.<br> Manage inventory, supplies, and equipment maintenance for all Spa and Recreation areas.<br> Maintain operational logs, prepare reports, and ensure all departmental records are accurately documented.<br> Ensure all Spa and Recreation services, facilities, and team interactions consistently meet Forbes 5-star service behaviors and LQA operational standards.</p> <h4>Qualifications</h4> <p><strong>Experience:</strong></p> <ul> <li>Minimum 5+ years of progressive experience in Spa, Recreation, or Leisure operations within a luxury hotel or resort environment.</li> <li>At least 2-3 years in a supervisory or assistant managerial role.</li> <li>Proven experience in a 5-star luxury property is mandatory.</li> </ul> <h4>Additional information</h4> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></p><p></p>

<p>Company Description Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><p>Job Description Key Responsibilities: Perform authentic Moroccan Hammam treatments following Raffles spa standards. Ensure the highest level of guest comfort, hygiene, and satisfaction. Prepare and maintain the Hammam treatment area and equipment. Recommend suitable spa treatments and retail products to guests. Maintain professional knowledge of spa treatments, products, and wellness practices. Adhere to all health, safety, and hygiene standards</p><p>Additional Information Opportunity to join the first Raffles in Bahrain Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>Our Brands include:</p><p>-Raffles<br>-Fairmont<br>-Sofitel<br>-MGallery<br>-Grand Mercure<br>-Pullman<br>-Swissôtel<br>-Novotel<br>-Suite Novotel<br>-Mercure<br>-Thalassa sea &amp; spa<br>-Adagio<br>-ibis<br>-ibis Styles<br>-ibis budget<br>-HotelF1</p><p><strong>Desired Candidate Profile</strong></p>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa. Strong knowledge of traditional Moroccan bath rituals and techniques. Excellent customer service and communication skills. Professional appearance and positive attitude. Ability to work flexible shifts, including weekends and holidays. English language proficiency is required; Arabic is an advantage

<p>Our Perfumes Consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p><p>Key Responsibilities</p><ul><li>Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li><li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li><li>Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities</li><li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition</li><li>To have an understanding of brand’s online offers and activities</li><li>Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches.</li><li>Be flexible to support other stores and team members when required</li><li>Stay ahead of latest trends, products and competitors</li></ul><p>Customer Centricity:</p><ul><li>Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers needs, interests and preferences.</li><li>Demonstrate usage and bene ts of various brands and products in alignment with the retail policies.</li><li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. (Such techniques and tools include messaging, (virtual) shopping appointments, etc.)</li></ul><p>Operational Excellence:</p><ul><li>Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines</li><li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li><li>Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level</li><li>Prepare and process e-commerce orders fulfillment from the store within the set SLAs in terms of time and quality</li><li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.)</li><li>Attend all kinds of product FR product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance/ skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years experience in the beauty industry</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Specialist Category Management to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! The fresh food department includes Produce, Deli, Bakery, Meat &amp; Poultry, Fish &amp; Seafood, and Ready to eat.</p><p>What's On Your Plate?</p><ul><li>Assists FF Category Manager in: Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Did We Order?</p><ul><li>You have at least 3+ years of experience in progressive development and management of multiple fresh food categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><p></p></section>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p><b><br></b></p><p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Recreation Equipment</p> <p><br></p>

<p>We re looking for a talented Interior Designer to join a local design studio in Bahrain. In this role, you ll be working closely with our clients to design spaces that are not only functional, but also visually appealing. Whether you re transforming offices, retail spaces, or unique client projects, you ll be involved in every step from ideation to execution. If you re passionate about creating beautiful, practical designs and enjoy transforming our client s vision into reality, then this is the role for you!</p><p><b><br></b></p><p><b>Main Responsibilities:</b></p><ul><li>Client Collaboration: Work directly with clients to understand their vision, needs, and goals. You ll be the go-to person for turning their ideas into beautiful, functional designs.</li><li>Space Planning &amp; Design : Develop innovative design concepts that reflect the client s brand, culture, and functionality. Your goal is to create spaces that are both inspiring and efficient.</li><li>Project Management: Oversee multiple client projects from start to finish. This includes managing timelines, coordinating with contractors, vendors, and ensuring projects are delivered on time and within budget.</li><li>3D Visualization &amp; Concept Development: Create detailed sketches and visual prototypes to communicate design ideas clearly to clients. Your designs will help clients visualize their space before it s built.</li><li>Material &amp; Furniture Selection: Source and recommend materials, finishes, and furniture that fit the project s aesthetic and functional requirements while staying within budget.</li><li>Client Presentations &amp; Feedback: Present design ideas to clients and incorporate their feedback to refine and finalize the project. You ll be guiding clients through every decision to ensure they re excited about the outcome.</li></ul><p>Tools You ll Be Using:</p><ul><li>AutoCAD / Revit: To create detailed floor plans, layouts, and 3D models for client projects.</li><li>SketchUp / Rhino / 3ds Max: Visualization tools to help bring your design concepts to life.</li><li>Adobe Creative Suite (Photoshop, Illustrator, InDesign): For editing and creating design materials to showcase to clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in Architecture, Interior Design, or a related field is preferred.</li><li>At least 2 years of experience in interior design or architecture, ideally with client-facing responsibilities. If you ve worked in an agency or design studio before, that s a bonus!</li><li>Creative Problem-Solver: You can think outside the box to develop unique and effective design solutions that meet client needs.</li><li>Excellent Communication Skills: You re comfortable presenting ideas to clients, gathering feedback, and maintaining strong relationships throughout the project lifecycle.</li><li>Attention to Detail: You manage multiple projects at once and have a keen eye for detail to ensure everything is executed perfectly.</li><li>Client-Focused Mindset: You re passionate about helping clients achieve their vision and bringing it to life in ways they didn t expect.</li></ul>

<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>What you ll need to succeed</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <h4>What you’ll need to succeed</h4> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><br> <b>JOB PURPOSE</b> <br>Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you are servicing customers and ensure they are provided with the best experience, then this role is just for you!<br> <br>The purpose of this role is to ensure customer satisfaction through proactive communication and collaboration by assessing the customer s experience from ordering to delivery. This role is not only focusing on day-to-day operations but also on monitoring, analysing, and influencing internal and customer policies to elevate process efficiency and service quality.<br>This role covers Bahrain and is responsible for all channels: Modern Trade (MT), General Trade (GT), and Digital Commerce (DCOM).<br> <br>Face-to-face meetings with customers are a key and essential aspect of this role, enabling direct engagement, relationship building, and collaborative problem-solving.<br> <br> <b>WHAT WILL YOUR MAIN RESPONSIBILITIES BE:</b> <br> <br> Understand retail customer needs through internal reviews and support resulting strategies with proactive actions for continuous improvement.<br> Act as the point of contact for operational escalations beyond guardrails and service delivery, enabling targeted interventions.<br> Drive long-term improvements in customer service metrics.<br> Analyse Customer Case Fill On Time (CCFOT) performance and identify root causes for service level gaps.<br> Lead collaboration projects with customers to improve service delivery, streamline operations, and enhance mutual efficiency.<br> Lead S&amp;OE meetings with customers to align on operational priorities and resolve supply-demand issues.<br> Partner with CBD team to resolve service gaps and support joint business planning.<br> Lead availability discussions with Sales teams to ensure stock sufficiency and execution readiness.<br> Initiate and lead collaborative programs with customers focused on Safety, Quality, and Operational Excellence.<br> Liaise with cross-functional teams (e.g., Supply Chain, Finance, CD, Quality) to ensure seamless execution and issue resolution.<br> Manage and lead order processing team to ensure all customer orders are fully processed, correctly allocated, and followed through until final delivery.<br> Optimize customer-related iOPS processes (e.g., delivery handling, ordering behaviour) by initiating and managing improvement projects with customers and internal teams.<br> Integrate new customers and channels into existing processes in close alignment with the CD team.<br> Analyse operational data to uncover hidden potential and propose policy or practice revisions to customers.<br> Focus on continuous improvement by monitoring predefined metrics rather than managing daily operations.<br> Aid in change notification management, especially for price and product master updates.<br> Improve and optimize fulfillment methods to enhance efficiency for distrubitor and achieve and exceed Mohammed Jalal service level KPIs.<br> Develop clear roadmaps aligning with departmental strategies.<br> <br> <b>WHAT YOU NEED TO SUCCEED</b> <br> <br> <b>Experiences &amp; Qualifications</b> <br> Familiarity with the industry in which the company operates.<br> Exceptional communication skills, both verbal and written, are essential.<br> Strong analytical abilities are crucial.<br> Able to find innovative solutions to challenges.<br> Customer-Centric Mindset<br> Project management skills are valuable for implementing customer experience initiatives and overseeing the execution of strategies.<br> <br> <br> <b>Skills</b> <br>Business Acumen:<br> Operational Procedures.<br> Cross-Functional Knowledge<br>Technical &amp; Analytical Skills:<br> Data Analytics and Insight Generation<br> Process Optimization<br> Digital Tools and Dashboards<br> CCFOT and Service Level Analysis<br> E2E Supply Chain knowledge<br>Soft Skills:<br> Stakeholder Management<br> Communication and Negotiation<br> Problem Solving<br> Customer-Centric Mindset<br> Bias for Action and Simplification<br> Collaboration and Project Leadership<br> <br><br></p>

<p>Main Purpose of Job: The Insurance Operations Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards. The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><p>Key Responsibilities:</p><ol><li>Quotation and Placement Management Receive and review all lead submissions and closed deals from telesales and verify completeness of required information. Obtain quotations from approved insurers according to underwriting guidelines and client requirements. Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer. Negotiate terms, premiums, and special conditions with insurers to secure optimal cover. Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li><li>Policy Administration and Documentation Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system. Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients. Coordinate with insurers for any discrepancies, corrections, or reissuance. Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc). Support compliance with PDPL, CBB, and company data handling procedures.</li><li>Renewal Management Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry. Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness. Coordinate with telesales or relationship managers to finalize renewal placements. Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li><li>Insurer and Product Relations Maintain strong working relationships with insurer underwriting and operations teams. Track insurer response times, turnaround quality, and maintain placement performance metrics. Support product development and new insurer onboarding by providing market feedback. Stay updated on insurer product offerings, coverage updates, and special promotions.</li><li>Operational Excellence and Compliance Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements. Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance. Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows. Participate in training and continuous improvement programs.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Educational, Skills and Experience:</h2><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor s Degree (Insurance, Business, or related field preferred).</li><li>2 4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Perform authentic Moroccan Hammam treatments following Sofitel and spa standards.</li> <li>Ensure the highest level of guest comfort, hygiene, and satisfaction.</li> <li>Prepare and maintain the Hammam treatment area and equipment.</li> <li>Recommend suitable spa treatments and retail products to guests.</li> <li>Maintain professional knowledge of spa treatments, products, and wellness practices.</li> <li>Adhere to all health, safety, and hygiene standards.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa.</li> <li>Strong knowledge of traditional Moroccan bath rituals and techniques.</li> <li>Excellent customer service and communication skills.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to work flexible shifts, including weekends and holidays.</li> <li>English language proficiency is required; Arabic is an advantage.</li> </ul> <h4>Additional information</h4> <p><strong>Your team & working environment:</strong><br> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>As a spa receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.<\/p>\n<ul>\n<li>Greet and welcome guests with a friendly and professional demeanor.<\/li>\n<li>Provide information about spa services, treatments, and wellness programs.<\/li>\n<li>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.<\/li>\n<li>Manage spa appointments and reservations using our booking system.<\/li>\n<li>Coordinate with spa therapists and other team members to ensure efficient scheduling.<\/li>\n<li>Handle changes or cancellations to bookings while accommodating guest needs.<\/li>\n<li>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.<\/li>\n<li>Process payments and manage cash handling accurately.<\/li>\n<li>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.<\/li>\n<li>Address guest requests, concerns, and feedback promptly and professionally.<\/li>\n<li>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.<\/li>\n<li>Ensure that all guest interactions are handled with the utmost respect and confidentiality.<\/li>\n<li>Stay informed about the spa\u2019s services, treatments, and retail products.<\/li>\n<li>Promote spa products and upsell treatments or packages as appropriate.<\/li>\n<li>Provide recommendations based on guest preferences and needs.<\/li>\n<li>Assist with any special events or promotions organized by the spa.<\/li>\n<li>Contribute to a positive and collaborative team environment.<\/li>\n<li>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.<\/li>\n<li>Ensure the privacy and confidentiality of guest information at all times.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<h4>Experience, certificates, education<\/h4>\n<ul>\n<li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality\/spa environment.<\/li>\n<li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.<\/li>\n<li>Proficient in English language (verbal and written).<\/li>\n<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.<\/li>\n<li>Must be flexible in terms of working hours.<\/li>\n<li>A hospitality diploma is an asset.<\/li>\n<li>Computer literacy in Windows, MS Office Suite is recommended.<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Relevant experience:</strong> 10-15 years cards product / portfolio management, card product launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <p>Experience of product launches, CVP development, SAMA regulations knowledge. Knowledge of cards (debit, credit, and prepaid), profitability, and key metrics.</p> <h4>Purpose of the project</h4> <p>The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to card launches and ongoing product management.</p> <h4>Key activities</h4> <h4>Core responsibilities and accountabilities</h4> <ul> <li>Lead the design and rollout of innovative card products tailored to market needs.</li> <li>Define product value propositions (CVPs) and pricing strategies.</li> <li>Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients.</li> <li>Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches.</li> <li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.</li> <li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions.</li> <li>Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.</li> <li>Manage product management for cards, audit, compliance matters, and complaints support.</li> <li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.</li> <li>Support sales teams with training, tools, and product knowledge to drive acquisition and usage.</li> <li>Recommend promotional campaigns and tactical plans to boost card performance.</li> <li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement.</li> <li>Support in delivery of large programs for clients from initiation to benefit realization.</li> <li>Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets, and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction.</li> <li>Develop strong bonds with clients that endure beyond a particular assignment, serve as a go-to resource for client staff, and are sought out for knowledge of industry and firm.</li> <li>Identify new business opportunities to support clients with solutions.</li> <li>Manage integration with card processing systems, switches, and vendors.</li> <li>Provide technical support for card applications and resolve operational issues.</li> <li>Ensure seamless delivery of regulatory changes and compliance adherence.</li> </ul> <h4>KPIs</h4> <ul> <li>Sales and acquisition growth.</li> <li>Spend, ENR, and revenue growth from card products.</li> <li>Number of successful card launches and time to market.</li> <li>Reduction in credit costs and profitability optimization.</li> <li>Successful execution of marketing campaigns.</li> <li>Customer satisfaction and superior customer experience.</li> <li>Timely and effective product roll-out and commercialization.</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor’s or Master’s degree in Business, Finance, Marketing, or related field.</li> <li>Strong understanding of card payments, processing systems, and regulatory environments.</li> <li>6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.</li> <li>Excellent analytical, communication, and stakeholder management skills.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key accountabilities: Drive monetary policy facilities market development through project management Review and confirm the Weekly Statistical Report prepared before presenting it to the Monetary Policy Committee and verifying the minutes before they are sent to Management. Monitor the developments in domestic money and securities markets, producing analysis and providing regular recommendations to the Executive Director on monetary policy implementation, market risks, and relevant issues. Manage CBB accounts, conduct Open Market Operations, and assess the CBB domestic financial assets to support financial stability and manage the liquidity of the banking system. Manage entity accounts and bank reserves, ensuring regulatory compliance, while streamlining monetary operations and reporting for strategic decision-making. Implement Monetary Policy Committee (MPC) decisions and analyze market trends to provide strategic advice to MPC. Issue directives to participants in relation to new policies, systems operating rules, and regulations. Monitor developments in domestic money and securities markets/domestic financial markets. Participate in the assessment of the systems and implement recommendations to ensure compliance of the systems and operations against the best international standards. Prepare data related to Monetary operations for the periodic updates of the Redbook. Participate in Business Continuity Planning (BCP) activities to ensure operational resilience. Manage Money Market operations, including monitoring, reviewing, posting, and updating the policy interest rates, daily interest rates on the CBB website, LSEG workspace, and Bloomberg pages, liquidity levels, and transactions related to daily standing facilities (e.g., deposit facilities, lending, repos). Conduct liquidity operations as needed to suit market conditions, ensuring that liquidity management procedures are properly implemented and assessing the CBB s ability to support the banking system and economy. Conduct Banking Services Operations, maintaining accounts for banks, financial institutions (such as Bahrain Clear, IMF, AMF, and Government Entities like SIO), administering day-to-day transactions in the core banking system, and coordinating with account holders. Review and approve CBB Sale &amp; Purchase transactions related to government securities in SSS, RTGS, and core banking system, while managing the CBB accounts and authorizing the posting of government securities transactions. Ensure the timely and accurate processing of statutory cash reserve requirements transactions for banks on a monthly basis. Manage participants onboarding into the systems, participation, and related accounts. Provide liquidity to participants of the payment system, monitor the liquidity position of local retail banks and the adequacy of collaterals, collateral management, and settlement patterns. Process, confirm and authorise posting all the international Monetary Fund (IMF) transactions and accounts with the CBB and liaise with MOFNE through Governor s Office to issue new Treasury Notes on IMF Securities Account. Participate in the periodic review and updates of the Redbook. Adhere to rules, regulations, procedures, and policies in all operations. Carry out any additional tasks assigned by superiors ensuring timely completion. Lead, mentor, and develop the function, ensuring they are equipped with the skills and knowledge to support the function. Foster a high-performing team culture, setting clear objectives, providing regular feedback, and supporting professional development. Implement development plans for team members to ensure they meet their professional goals and contribute effectively to the business. Encourage continuous learning and development within the function, promoting a culture of growth and excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor or master degree in Banking/Finance/Accounting/Economics/Data Science or its equivalent.</li><li>7+ years in relevant field</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training &amp; Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health &amp; Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training &amp; Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health &amp; Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Reports to:</strong> Head of Cards<br> <strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <ul> <li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li> <li>Knowledge of cards (debit, credit and prepaid) and key metrics</li> </ul> <h4>Purpose of the project</h4> <p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p> <h4>Key activities, core responsibilities and accountabilities</h4> <p><strong>1. Acquisition strategy & market growth</strong></p> <ul> <li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li> <li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li> <li>Define sales targets, growth levers, and acquisition KPIs across all channels</li> </ul> <p><strong>2. Data analytics & performance optimization</strong></p> <ul> <li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li> <li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li> <li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li> </ul> <p><strong>3. Campaign planning & execution</strong></p> <ul> <li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li> <li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li> <li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li> </ul> <p><strong>4. Channel development & optimization</strong></p> <ul> <li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li> <li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li> <li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li> </ul> <p><strong>5. Credit policy & risk alignment</strong></p> <ul> <li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li> <li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li> <li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li> </ul> <p><strong>6. Sales enablement & training</strong></p> <ul> <li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li> <li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li> <li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li> </ul> <p><strong>7. Marketing communications & collateral</strong></p> <ul> <li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li> <li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li> </ul> <p><strong>8. Cross-functional leadership</strong></p> <ul> <li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li> <li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor's or master's degree in business, finance, marketing, or related field</li> <li>Strong understanding of card payments, processing systems, and regulatory environments</li> <li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li> <li>Excellent analytical, communication, and stakeholder management skills</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p>Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.<br>\nRespond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.<br>\nConduct personalized hotel site inspections and tours for event planners and decision-makers.<br>\nNegotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food & beverage minimums.<br>\nMaximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.<br>\nCreate detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.<br>\nServe as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.<br>\nForecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.<br>\nTrack all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.<br>\nMaintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.<\/p>\n\n<h4>Qualifications<\/h4>\n<p>What you will bring to the role:<\/p>\n<ul>\n<li>Minimum 12 months\u2019 experience in a proactive sales role, preferably in a hotel or conference and events focused business<\/li>\n<li>Ability to work in a fast-paced environment where excellent planning and execution skills are needed<\/li>\n<li>Exceptional attention to detail and comfortable communicating with all stakeholders<\/li>\n<li>Sound understanding of emerging trends in the industry<\/li>\n<li>Understanding of budgeting and forecasting, and ability to prepare reports<\/li>\n<li>Able to work independently as well as build strong relationships within the hotel team<\/li>\n<li>Confident and articulate, with negotiation and networking skills<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p>Your role You take care of our customers in all commercial issues (pre and after sales) You prepare quotations and handle tenders You support the Area Sales Manager throughout the sales process You will be the link to our sales partners and will support them in all commercial issues You coordinate customer follow-ups, support product demonstrations and ensure smooth commercial processes together with the sales team You are responsible for the maintenance of our customer database (CRM system) You coordinate customer trainings through the OMICRON Academy, including registrations, communication and related administration You provide back-up support to your team</p><p><strong>Desired Candidate Profile</strong></p><p>You have successfully completed a commercial or business-related education. Technical experience is not required for this position, although knowledge of the electrical energy industry would be an advantage You have at least 2 years of experience in Customer &amp; Sales Support, Sales Support, or Inside Sales; experience working with CRM and/or ERP systems is a plus You enjoy working in a structured environment and are comfortable taking ownership of customer requests from start to finish Excellent attention to detail and the ability to work independently while managing multiple priorities as well as strong organizational skills, reliability, and team spirit are among your strengths You have a confident and professional manner when communicating with customers and are proficient in Microsoft Office applications, particularly Excel, Outlook, and Word You have an excellent command of English (written and spoken), French is mandatory and Arabic would be an advantage</p>