Property Consultants Jobs
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<p>Inspect and perform preventative maintenance on property s facilities and equipment. Inspect all areas of the property for safety issues and take immediate corrective action. Assist guests regarding property facilities in an informative and helpful way. You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant building maintenance experience is an asset. Strong interpersonal and problem-solving abilities. Highly responsible & reliable. Technical support and Maintenance background is a mandatory.</p>
<p>Inspect and perform preventative maintenance on property s facilities and equipment. Inspect all areas of the property for safety issues and take immediate corrective action. Assist guests regarding property facilities in an informative and helpful way. You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant building maintenance experience is an asset in the Hotel Industry, at least a 4- or 5-star hotel. Strong interpersonal and problem-solving abilities. Highly responsible & reliable. Technical support and Maintenance background is a mandatory.</p>
<p>Inspect and perform preventative maintenance on property s facilities and equipment Inspect all areas of the property for safety issues and take immediate corrective action Assist guests regarding property facilities in an informative and helpful way You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant building maintenance experience is an asset</li><li>Strong interpersonal and problem-solving abilities</li><li>Highly responsible & reliable</li><li>Technical support and Maintenance background is a mandatory</li><li>At least 1 year of hotel industry experience</li><li>AC maintenance experience preferred (not Mandatory)</li></ul>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Position summary</h4>
<p>The Director of Sales & Marketing is responsible for leading the commercial strategy of Hawar Resort by Mantis to maximize revenue, market share, and profitability across all business segments. The role oversees Sales, Marketing, Revenue Management, Public Relations, Digital Marketing, Reservations, and Business Development activities while ensuring alignment with the resort's brand standards and business objectives.</p>
<p>The Director of Sales & Marketing will develop and execute strategic sales and marketing plans to position Hawar Resort by Mantis as the preferred luxury island resort destination in the region, driving transient, group, corporate, leisure, MICE, and international business.</p>
<h4>Key responsibilities</h4>
<p><strong>Sales leadership</strong></p>
<ul>
<li>Develop and implement annual sales strategies and business plans to achieve revenue and occupancy targets.</li>
<li>Lead and manage the Sales team to maximize corporate, leisure, MICE, government, wholesale, and travel trade business.</li>
<li>Identify new business opportunities and market segments locally, regionally, and internationally.</li>
<li>Establish and maintain strong relationships with key accounts, travel agencies, tour operators, government entities, and corporate clients.</li>
<li>Conduct regular sales calls, client visits, trade shows, roadshows, and networking events.</li>
<li>Monitor competitor activities and market trends to identify opportunities and risks.</li>
</ul>
<p><strong>Marketing & brand management</strong></p>
<ul>
<li>Develop and execute integrated marketing strategies to enhance brand awareness and market positioning.</li>
<li>Oversee digital marketing initiatives, social media campaigns, website optimization, SEO, SEM, and online reputation management.</li>
<li>Manage public relations activities and media partnerships.</li>
<li>Ensure all marketing materials comply with brand standards and reflect the resort’s luxury positioning.</li>
<li>Coordinate promotional campaigns, seasonal offers, and destination marketing initiatives.</li>
</ul>
<p><strong>Revenue & commercial management</strong></p>
<ul>
<li>Work closely with Revenue Management to optimize pricing strategies and maximize RevPAR, ADR, occupancy, and total revenue.</li>
<li>Analyze market intelligence, demand patterns, and competitor performance.</li>
<li>Participate in forecasting, budgeting, and business planning processes.</li>
<li>Review and monitor distribution channels to maximize profitability and market penetration.</li>
</ul>
<p><strong>Leadership & team development</strong></p>
<ul>
<li>Lead, coach, and develop the Sales & Marketing team to achieve individual and departmental objectives.</li>
<li>Conduct regular performance reviews and identify training and development opportunities.</li>
<li>Foster a high-performance culture focused on accountability, collaboration, and results.</li>
<li>Ensure compliance with company policies, procedures, and brand standards.</li>
</ul>
<p><strong>Reporting & administration</strong></p>
<ul>
<li>Prepare monthly commercial reports, forecasts, budgets, and market analysis.</li>
<li>Present sales performance and business development updates to the General Manager and ownership representatives.</li>
<li>Maintain accurate records of sales activities, contracts, and business opportunities within CRM systems.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Revenue achievement</li>
<li>Occupancy performance</li>
<li>ADR (Average Daily Rate)</li>
<li>RevPAR (Revenue Per Available Room)</li>
<li>Market share growth</li>
<li>Corporate account production</li>
<li>MICE revenue</li>
<li>Digital marketing ROI</li>
<li>Website conversion rate</li>
<li>Guest acquisition and retention</li>
<li>Team performance and development</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.</li>
<li>Master's degree or MBA is preferred.</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 8–10 years of progressive experience in hotel sales and marketing.</li>
<li>Minimum 3–5 years in a senior leadership position such as Director of Sales & Marketing or Director of Sales within a luxury hotel or resort environment.</li>
<li>Experience with island resorts, luxury resorts, or international hospitality brands is highly preferred.</li>
<li>Previous experience within Accor, Mantis, Ennismore, Marriott, Hilton, IHG, Hyatt, or similar international hotel groups is an advantage.</li>
</ul>
<p><strong>Technical skills</strong></p>
<ul>
<li>Strong knowledge of hotel revenue management principles.</li>
<li>Experience with hotel PMS, CRS, and Revenue Management systems.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Experience using CRM platforms and digital marketing tools.</li>
<li>Strong understanding of online distribution channels and OTA management.</li>
</ul>
<p><strong>Competencies</strong></p>
<ul>
<li>Strategic thinking</li>
<li>Leadership & team development</li>
<li>Negotiation & influencing skills</li>
<li>Financial acumen</li>
<li>Commercial awareness</li>
<li>Relationship management</li>
<li>Communication & presentation skills</li>
<li>Business development</li>
<li>Problem solving & decision making</li>
<li>Results-oriented mindset</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>C-QUEST: The Middle East’s No. 1 Cost Consultant of the Year. For over 24 years, C-QUEST has been a driving force in shaping iconic skylines and sustainable communities across the Middle East. As an award-winning project development and cost consultancy firm, we specialize in delivering tailored, innovative, and sustainable solutions that optimize cost efficiency and commercial excellence across construction and infrastructure projects. With a team of 100+ industry experts, we provide end-to-end project support, ensuring seamless execution from inception to completion. Backed by KEO’s legacy of expertise and integrated services, C-QUEST maintains an independent, client-first approach, ensuring projects are delivered on budget and aligned with sustainability goals. </span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented Senior Bid Coordinator to develop proposals and presentations, <strong>provide valuable input</strong> to the bid process, and provide clients with<strong> clearly differentiated proposals</strong> that demonstrate C-Quest's capability, expertise and value proposition.</span></p><br><p><span>The post holder will work closely with Bid Leads and other stakeholders to drive the successful delivery of submissions and presentations.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><ul><li><span>Review RFPs, confirm the bidding team and work with the Bid Lead on the response.</span></li><li><span>Develop the bid plan, including contributing to win themes with the Bid Lead.</span></li><li><span>Coordinate tender queries and clarifications from clients and distribute them to the bid team.</span></li><li><span>Review bid documents and pull together content from previous relevant bids, best practice responses from the bid portal and other systems.</span></li><li><span>Develop, tailor and enhance team CVs in the C-Quest format, presenting their experience and expertise in a compelling and client-focused manner.</span></li><li><span>Develop compelling proposal content, executive summaries, capability statements and case studies to strengthen bid submissions and strategic pursuits.</span></li><li><span>Prepare presentations for post-tender interviews and pitches for strategic pursuits.</span></li><li><span>Arrange Director review and approval of proposals prior to submission.</span></li><li><span>Proofread colleagues' bid response documents for accuracy (spelling, grammar) and relevance.</span></li><li><span>Produce immaculate, bid ready proposals, presentations and documents with exceptional attention to detail and a commitment to the highest quality standards.</span></li><li><span>Ensure on-time delivery of hard copy proposals.</span></li><li><span>Liaise with the team and clients for tender interview logistics.</span></li><li><span>Upload Tender Forms, Contracts and/or NDAs onto the contracts database for review and follow up where required.</span></li><li><span>Work with the Bid Team as a community of practice to ensure a consistent quality of bids.</span></li><li><span>Work in conjunction with the wider Bid Team to ensure the central bid library is kept up to date, bids are filed correctly, and best practice answers and unique questions are added/harvested to the bid portal.</span></li><li><span>Update marketing collateral, including Capability Statements, Case Studies and other business development materials.</span></li><li><span>Search procurement portals regularly for new leads and opportunities.</span></li><li><span>Assist in registering and updating procurement portal subscriptions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><strong>To be successful in this dynamic opportunity, we envisage that you will bring 3-5 years' experience in bid coordination, proposal management or business development within professional services, engineering, construction or consultancy environment.</strong></span></p><br><ul><li><span>Expertise in MS Office Suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred).</span></li><li><span>APMP Foundation level certification is advantageous.</span></li><li><span>Proactive, clear and professional communication with internal and external stakeholders at all levels.</span></li><li><span>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders, including challenging/questioning thinking or strategy when necessary to add value to the process.</span></li><li><span>Experience in taking responsibility for managing their work and working with minimal supervision to achieve the outcomes required for the team.</span></li><li><span>Critical thinking skills to consistently develop, manage and deliver high-quality bids and content on time.</span></li><li><span>Strong writing ability in English including:</span></li><li><span>Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology.</span></li><li><span>Writing original non-technical content for Executive Summaries and other sections where needed.</span></li><li><span>Proofreading skills with a keen eye for accuracy and detail.</span></li><li><span>Strong time management, able to work on multiple submissions simultaneously.</span></li><li><span>Strong stakeholder management skills, with the confidence to challenge stakeholders constructively and influence outcomes.</span></li></ul><p><span>C-Quest International is a KEO Allied Practice.</span></p><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments.</span></p><br><p><span>For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognised by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. </span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our perfumes consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business:</strong></p>
<ul>
<li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li>
<li>Maintain a solid and accurate customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition.</li>
<li>Have an understanding of the brand’s online offers and activities.</li>
<li>Participate in the brand’s events when required inside or outside the store and push fragrance sales during events, promotions, and launches.</li>
<li>Be flexible to support other stores and team members when required.</li>
<li>Stay ahead of latest trends, products, and competitors.</li>
</ul>
<p><strong>Customer centricity:</strong></p>
<ul>
<li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert advice, proactively catering to customers’ needs, interests, and preferences.</li>
<li>Demonstrate usage and benefits of various brands and products in alignment with the retail policies.</li>
<li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. Such techniques and tools include messaging, virtual shopping appointments, etc.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Maintain all operating standards by ensuring merchandising levels, stock replenishment, and organizing display as per the brand’s visual merchandising guidelines.</li>
<li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li>
<li>Generate and maintain daily sales reports, post launch sales tracking, and sell-out tracking at store level.</li>
<li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality.</li>
<li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (clienteling app, OMS, etc.).</li>
<li>Attend all kinds of product and product knowledge trainings provided by the brand, company (levelled at Chalhoub University), and on Axonify in order to improve their performance and skills.</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>Minimum 2 years’ experience in the beauty industry.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>
<p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred). Technical Competencies Experience in industrial construction projects such as aluminium plants, power plants, refineries, petrochemical plants, or heavy industrial facilities. Thorough knowledge of Building works (Industrial/Commercial/Residential) including but not limited to reinforced concrete, structural steel, foundations, roads, drainage, masonry, finishing, retrofitting & revamping works and infrastructure works. Ability to study and interpret IFC drawings, shop drawings, specifications, and method statements. Experience in site execution, planning, monitoring, and coordination of civil activities. Ability to prepare quantity take-offs, material requisitions, and daily/weekly progress reports. Experience in coordinating with Mechanical, Electrical, Instrumentation, and Architectural disciplines. Knowledge of QA/QC procedures, ITPs, WIRs, MIRs, NCRs, and punch list management. Familiarity with project schedules and progress tracking. Working knowledge of AutoCAD and Microsoft Office (Excel, Word, Outlook). Permit-to-Work (PTW) Experience in obtaining and coordinating Client Permit-to-Work approvals. Knowledge of excavation permits, hot work permits, confined space permits, work-at-height permits, lifting permits, and electrical permits. Ability to coordinate with Client representatives and HSE personnel for permit issuance, renewal, suspension, and close-out. Ensure compliance with all permit conditions before commencement of work. Lock Out / Tag Out (LOTO) Good understanding of Lock Out/Tag Out (LOTO) procedures and hazardous energy isolation. Experience coordinating LOTO requirements with Client Operations. Ability to verify equipment isolation and zero-energy state before commencing work. Ensure compliance with Client-specific LOTO procedures and safety requirements. Health, Safety & Environment (HSE) Strong knowledge of industrial HSE standards and safe work practices. Ability to conduct site risk assessments and review Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Promote a positive safety culture and ensure compliance with Client HSE procedures. Knowledge of emergency response procedures, incident reporting, and corrective actions. Coordination & Leadership Coordinate subcontractors, supervisors, foremen, and site teams to ensure efficient project execution. Liaise effectively with Client representatives, Consultants, QA/QC, HSE, Procurement, Planning, and other internal departments. Resolve (including recommending appropriate corrective and preventive actions) technical, construction, and coordination issues in a timely manner. Lead and mentor site supervisory staff to achieve project quality, safety, and productivity objectives. Demonstrate strong planning, communication, decision-making, and problem-solving skills. Conduct site meetings, toolbox discussions, and coordination meetings as required. Reporting & Documentation Report directly to the Project Manager/Construction Manager on project progress, technical issues, resource requirements, risks, and mitigation measures. Prepare and submit accurate daily, weekly, and monthly progress reports. Monitor project progress against the approved programme and promptly report any delays, constraints, or potential impacts. Maintain site diaries, progress records, manpower and equipment utilization reports, inspection records, and construction documentation. Prepare or review WIRs, MIRs, RFIs, NCR responses, punch lists, and project close-out documentation. Coordinate with the Document Controller to ensure timely submission, distribution, and filing of project documentation. Escalate quality, safety, commercial, or technical concerns to management with appropriate recommendations. Attend Client, Consultant, and internal progress meetings and ensure timely implementation of agreed action items. 2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred. Site Supervision Supervise daily civil construction activities. Manage skilled and unskilled labour. Allocate manpower, equipment, and resources efficiently. Ensure work is executed in accordance with approved drawings and specifications. Monitor productivity and maintain quality standards. Technical Competencies Ability to read and understand construction drawings. Experience supervising: Building Works (Industrial/Commercial/Residential) & Infrastructure works o Excavation and backfilling, Foundations, Reinforced concrete works, Formwork and reinforcement, Structural steel coordination, Masonry, Plastering, Waterproofing, finishing works, Retrofitting and revamping works, Roads and external works Coordinate with MEP and other disciplines. Assist the Site Engineer and Document Controller in preparing daily, weekly, and monthly progress reports, maintaining site records, recording manpower and equipment utilization, and supporting the timely submission of inspection and work completion documentation. Permit-to-Work (PTW) Experience receiving and implementing Client Permit-to-Work requirements. Coordinate daily permit issuance with Engineers and HSE personnel. Ensure work crews comply with permit conditions. Ensure permits are available before work starts. Participate in permit renewal and close-out processes. Lock Out / Tag Out (LOTO) Familiar with Lock Out/Tag Out (LOTO) procedures. Ensure work is not commenced until all required isolations have been completed. Verify work area is safe after LOTO implementation in coordination with respective stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred).</p><p>2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred.</p><p>Preferred Skills for Both Positions Candidates who have the following experience will be given preference: Previous ALBA Industrial Project experience. Experience in aluminium plants, refineries, petrochemical plants, power plants, or similar heavy industrial facilities. Thorough knowledge of ALBA Permit-to-Work (PTW) System and having Permit receiving authorization previously ( Excavation Permit preferred specially for Civil engineer) Experience with Lock Out/Tag Out (LOTO) and hazardous energy isolation procedures. Familiarity with Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Knowledge of confined space entry, hot work, work at height, excavation, lifting operations, and electrical safety requirements. Strong commitment to HSE compliance and industrial safety culture. Experience coordinating with Client Operations, Maintenance, and HSE departments. Ability to work independently under strict industrial safety procedures. Good communication skills in English (spoken and written). Computer literacy (MS Office); AutoCAD knowledge preferred for Engineer. Valid Bahrain driving licence (preferred, especially for Engineers). Immediate availability or short notice period preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our client an expanding hotel group in the 4 and 5 star category, based in Cyprus, and focused on maintaining high standards across its properties through strong technical operations, reliable infrastructure, and well-managed engineering functions is looking for an experienced and qualified Chief engineer.<br> This is an opportunity to join a growing organization where hotel engineering and maintenance play a central role in supporting day-to-day operations, guest experience, and long-term property performance.<br> The role is suited to a senior engineering leader who can bring technical depth, operational oversight, and a practical approach to maintaining complex hospitality environments.<br> Responsibilities Lead preventive and corrective maintenance activities across the property.<br> Oversee MEP systems to support safe and efficient building operations.<br> Manage HVAC and refrigeration systems.<br> Supervise electrical and mechanical installations.<br> Provide leadership to the engineering team.<br> Drive energy and utility management initiatives.<br> Support renovation and refurbishment projects.<br> Ensure health, safety, and technical compliance.<br> Competitive salary based on current market standards Required Qualifications Degree or diploma in Mechanical Engineering, along with a valid Mechanical Engineering License.<br> 7-10 years of engineering or maintenance experience in hotels, resorts, facilities management companies, large commercial properties, or similar technical environments, including hotel or resort operations.<br> Hands-on experience with HVAC and refrigeration systems, MEP systems, electrical installations, mechanical systems, and building maintenance systems.<br> Strong background in preventive maintenance programs, energy management practices, and energy and utilities management.<br> Knowledge of health and safety compliance requirements in building or hotel operations, with experience supporting renovation and refurbishment work.<br> Experience working with Hotel General Managers and internal engineering teams.<br> Business-fluent English.<br> Preferred Qualifications Experience in complex and large hotel environments.<br> An additional relevant engineering or technical certification.<br> Business-fluent Greek though not essential would be a plus.<br></span> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Store safety</strong><br>
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</li>
<li><strong>Excellent customer service</strong><br>
Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.<br>
Greets customers immediately upon entering the store with a smile and a sincere non-business-like greeting.<br>
Provides customers with current, relevant information about the product.<br>
Sincerely thank all customers for shopping as they exit the store and invite them back.</li>
<li><strong>Quality</strong><br>
Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.</li>
<li><strong>Administrative</strong><br>
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Extensive experience in sales, marketing and operations and working in the retail/brand management industry specifically in fashion.</li>
<li>Sound in-depth knowledge of the market, brand positioning and trends.</li>
<li>An understanding of the current economic situation impacts of potential threats and competitors.</li>
</ul>
<h4>What equips you for the role</h4>
<p><strong>Minimum qualification and knowledge:</strong></p>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent</li>
<li><strong>Minimum experience:</strong> Minimum 2 years of retail sales experience.</li>
</ul>
<p><strong>Job-specific/technical skills required to complete the tasks:</strong></p>
<ul>
<li>Good verbal communication skills</li>
<li>Some heavy lifting</li>
<li>Ability to stand for a minimum of 8 hours</li>
<li>Strong customer service</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…</p></p><p></p>
<ul><li><p>Maintain schedules of maintenance staff, cost and maintenance duties of assigned</p></li></ul><p>properties</p><ul><li><p>Supervise maintenance team; facilitate and resolve maintenance issues and</p></li></ul><p>emergency situations and ensure all work orders are completed in a timely manner</p><p>based on priority</p><ul><li><p>Skill in the operation, maintenance and repair of all mechanical, plumbing, electrical,</p></li></ul><p>life safety system and other equipment in assigned properties</p><ul><li><p>Skill in maintaining, organizing and operating of power and hand tools, supplies and</p></li></ul><p>equipment inventories</p><ul><li><p>Quickly responds to and resolves tenant and property management service requests</p></li></ul><p>and documents actions</p><ul><li><p>Oversee routine general building maintenance and repairs; and report findings to</p></li></ul><p>management and take appropriate actions</p><ul><li><p>Oversee periodic inspections of mechanical, common and vacant spaces; maintains</p></li></ul><p>these areas in a clean, operational, orderly and safe condition</p><ul><li><p>Wear the right uniform and maintain the standards of the dress code.</p></li></ul><p><br><br><strong>Qualification</strong>:<br></p><p>3-5 years of experience in hotel industry or similar industry, high school diploma, technical</p><p>experience, efficient, reliable, organized, good written and communication skills, team</p><p>player, good customer-service, must know how to drive</p><p><strong>Desired Candidate Profile</strong></p><p>--</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our client, an award-winning hotel group in Cyprus, is seeking an experienced Gardener to join their team and maintain the landscaping and grounds of their prestigious hotel properties.<br> The successful candidate will be responsible for maintaining gardens, lawns, plants, trees, and landscaped areas to ensure the property consistently meets the high standards expected of a 4- and 5-star hotel.<br> Responsibilities Maintain gardens, lawns, flower beds, trees, shrubs, and other landscaped areas.<br> Perform planting, pruning, trimming, watering, fertilizing, and general plant care.<br> Maintain lawns through mowing, edging, aeration, and other necessary treatments.<br> Identify and address plant diseases, pests, and other landscaping issues.<br> Operate and maintain gardening tools, machinery, and equipment safely.<br> Keep outdoor areas clean, attractive, and well-presented at all times.<br> Assist with seasonal planting and landscaping projects.<br> Maintain irrigation systems and report any faults or repairs required.<br> Remove weeds, leaves, debris, and other unwanted materials from landscaped areas.<br> Follow proper health, safety, and environmental procedures.<br> Coordinate with the Engineering or Grounds Maintenance team as required.<br> Perform other related duties assigned by the supervisor or management.<br> Competitive salary as per market standards Proven experience as a Gardener, Groundskeeper, Landscaper, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar environments.<br> Technical or vocational training in Horticulture, Landscaping, Gardening, Agriculture, or a related field is preferred.<br> Good knowledge of plants, flowers, trees, shrubs, lawns, and general garden maintenance.<br> Practical experience with pruning, planting, fertilizing, watering, mowing, and pest control.<br> Familiarity with irrigation systems and gardening tools/equipment.<br> Ability to identify common plant diseases, pests, and maintenance issues.<br> Good physical fitness and ability to perform outdoor and manual work.<br> Proficient in English.<br> Willingness to relocate and work in Cyprus if selected.<br></span> </div>
<p><h4>Position summary</h4>
<p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p>Reporting to the Chief Engineer, the maintenance manager plays a vital role in ensuring the smooth running of the hotel. By overseeing all maintenance activities, leading and managing a team of technicians as well as maintaining the highest standard of safety and quality, the maintenance manager s job directly contributes to the enhancement of the guest experience and upholding the hotel s reputation.</p><ul><li>Oversee and complete all general maintenance in a timely and efficient manner</li><li>Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment</li><li>Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.</li><li>Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.</li><li>Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings</li><li>Ensure all chargeable and non-chargeable works are reported</li><li>Monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines</li><li>Record the costs of repairs done by maintenance personnel and contractors accurately</li><li>Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects</li><li>Prioritises tasks according to urgency and importance</li><li>Oversee waste management at the Property, ensuring waste is removed at acceptable intervals</li><li>Ensure that maintenance stores are kept at the required par stock level.</li><li>Order stock as required and in a timely manner, liaising with suppliers to negotiate rates</li><li>Keep well informed regarding new trends, products and ideas that may benefit the operation.</li><li>Assist in the formulation and development and implementation of new standards and services as needed</li><li>Participate in scheduled training and development provided by Accor to improve self and department standards</li><li>Attend Departmental and Body Corporate meetings as required</li><li>Compile reports as required</li><li>General public area cleaning duties, gardening duties and pool maintenance tasks as required</li><li>Provide passionate and friendly service to external and internal guests at all times</li><li>Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features</li><li>Comply with all guest privacy and security procedures</li><li>Be trusted to follow correct procedures for all lost property items</li><li>Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests</li><li>Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same</li><li>Undertake special projects, as directed</li><li>Fosters and develops effective employee relations within the engineering department and with all colleagues throughout the hotel.</li><li>Screens, interviews and recommends potential colleagues in line with the ACCOR policies and procedures and assists in the selection process of all staff.</li><li>Actively involved in assessing training needs and develops departmental training plans and succession plans.</li><li>Initiates, executes and/or monitors training of his/her colleagues for engineering matters.</li><li>Conducts annual appraisals for his/her assistant & technical staff and produces a development and training plan for the staff.</li><li>Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Talent and Culture Department.</li><li>Assists and co-ordinates together with the Security Manager/Health & Safety Manager proper Fire & Safety training for all colleagues of the relevant hotels.</li><li>Strives to keep all business units and related entities in the best condition for customer service, ensuring that preventive maintenance is taking place and recommends projects for improvement to the General Manager and relevant stakeholders.</li><li>To resolve immediately guest concerns, as well as the underlying causes to increase guest satisfaction.</li><li>To assure consistent, high-quality fabrics, furnishes and equipment which satisfy customer expectations for comfort and functionality.</li><li>Works in harmony with his/her own staff and with all stakeholders and teams.</li><li>Other duties as assigned by the Chief Engineer.</li><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience</h2><ul><li>Proven experience in a Maintenance Manager or senior maintenance leadership role.</li><li>Relevant qualification in Engineering, Electrical, Mechanical, Building Services, or a related field.</li><li>Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.</li><li>Experience managing maintenance teams, including rota planning and staff development.</li><li>Good understanding of health & safety legislation and statutory compliance requirements.</li><li>Experience managing contractors and supplier relationships.</li><li>Strong budgeting, cost-control, and project management skills.</li><li>Experience driving sustainability and energy-efficiency initiatives.</li><li>Proficiency in maintenance management systems and Microsoft Office applications.</li><li>Excellent organisational, communication, and problem-solving skills.</li></ul>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>We are looking for a <strong>Leasing Officer</strong> to join our Facilities Management team. The ideal candidate should have experience in leasing <strong>residential properties</strong> and be capable of managing leasing activities while ensuring excellent service to prospective and existing tenants.</p><br><p><strong>Requirements</strong></p><ul><li><p>Experience in <strong>residential property leasing</strong> is mandatory.</p></li><li><p>Experience working in the <strong>facilities management</strong> industry is preferred.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Ability to manage leasing activities and tenant interactions professionally.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Inspect and perform preventative maintenance on property’s facilities and equipment.</p>
<p>Inspect all areas of the property for safety issues and take immediate corrective action.</p>
<p>Assist guests regarding property facilities in an informative and helpful way.</p>
<p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p>
<h4>Qualifications</h4>
<ul>
<li>Relevant building maintenance experience is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Technical support and maintenance background is mandatory.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>At least 1 year of hotel industry experience.</li>
<li>AC maintenance experience preferred (not mandatory).</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>