Pharmacist Assistant Jobs in Bahrain
396 Jobs Found
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Ensuring culinary standards and responsibilities are met</h4>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<br>
<h4>Leading kitchen operations</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<br>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<br>
<h4>Maintaining culinary goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<br>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluating results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>The sales associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the store manager or assistant store manager.</p>
<h4>Key responsibility:</h4>
<strong>Customer service:</strong>
<ul>
<li>Greet customers and assist them in selecting products that meet their needs.</li>
<li>Convert window shoppers into buyers through proactive engagement.</li>
<li>Promote the company's loyalty program to encourage repeat sales.</li>
<li>Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).</li>
<li>Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.</li>
<li>Educate customers on product features, benefits, materials, and care instructions.</li>
</ul>
<strong>Grooming / attitude / knowledge:</strong>
<ul>
<li>Always present a well-groomed and professional appearance.</li>
<li>Be flexible and available to work extended hours during peak sales periods.</li>
<li>Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.</li>
</ul>
<strong>Merchandising:</strong>
<ul>
<li>Ensure products are displayed in an attractive manner according to store layout standards.</li>
<li>Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.</li>
<li>Record and maintain accurate inventory records for incoming and outgoing stock.</li>
<li>Upsell and cross-sell products to increase sales opportunities.</li>
<li>Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.</li>
</ul>
<strong>Process:</strong>
<ul>
<li>Efficiently operate the point of sale (POS) system for billing and transactions.</li>
<li>Balance the cash till at the start and end of shifts.</li>
<li>Accurately process payments through cash, credit cards, vouchers, or automatic debits.</li>
<li>Issue receipts, refunds, and change to customers correctly.</li>
<li>Maintain vigilance regarding store security and ensure all loss prevention policies are followed.</li>
<li>Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.</li>
</ul>
<h4>Desired qualification:</h4>
<p>The ideal sales associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience. Previous experience in a sales role is preferred.</p></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
<li>Grooming / attitude / knowledge.</li>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br>
Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<h4>Customer service:</h4>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<h4>Grooming / attitude / knowledge</h4>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<h4>Merchandise:</h4>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<h4>Process:</h4>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions.</p>
<h4>Business unit overview</h4>
<p>PwC’s Indirect Tax team helps clients navigate an increasingly complex tax environment across Value Added Tax (VAT), Excise Tax, Customs, and eInvoicing. Our team works with businesses across a wide range of industries to manage compliance obligations, address technical tax challenges, and implement practical solutions that support commercial objectives.</p>
<p>In Bahrain, we advise multinational groups, regional businesses, and government-related entities on VAT compliance, risk management, transaction structuring, tax authority engagements, and broader indirect tax matters. This role offers the opportunity to work on complex and high-profile engagements while developing deep technical expertise within a collaborative and fast-paced environment.</p>
<h4>About the role</h4>
<p>We are seeking a highly motivated Associate / Senior Associate to join our Bahrain Indirect Tax practice. The successful candidate will support clients across a broad range of VAT advisory and compliance engagements, helping them navigate Bahrain VAT requirements and wider GCC indirect tax developments.</p>
<p>This role is ideal for professionals who combine strong technical knowledge with commercial awareness and are passionate about delivering practical solutions to clients operating in a dynamic regulatory environment.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the delivery of VAT advisory and compliance engagements for clients across a variety of industries.</li>
<li>Advise clients on the application of Bahrain VAT Law, Executive Regulations, and National Bureau for Revenue (NBR) guidance.</li>
<li>Review and prepare VAT returns, reconciliations, supporting schedules, and compliance documentation.</li>
<li>Assist clients in identifying, assessing, and managing indirect tax risks while ensuring compliance with regulatory requirements.</li>
<li>Support VAT health checks, indirect tax reviews, due diligence engagements, and tax risk assessments.</li>
<li>Assist clients during tax audits, assessments, enquiries, and dispute resolution processes with the National Bureau for Revenue.</li>
<li>Conduct technical research and prepare high-quality reports, memoranda, presentations, and client deliverables.</li>
<li>Monitor legislative developments and assess the impact of VAT and broader indirect tax changes on client operations.</li>
<li>Build and maintain strong client relationships through proactive communication and high-quality service delivery.</li>
<li>Collaborate with colleagues across Tax, Legal, Deals, Consulting, and Technology teams to deliver integrated solutions to clients.</li>
<li>Ensure all work is performed in accordance with PwC quality standards, risk management policies, and professional requirements.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>Bachelor's degree in Accounting, Tax, Law or a related discipline and/or a relevant professional qualification such as ACCA, ACA, CPA, CTA, ADIT, or an equivalent certification.</li>
<li>Approximately 2–6 years of relevant experience in VAT, indirect tax, accounting, or professional services, commensurate with the Associate or Senior Associate level.</li>
<li>Strong understanding of Bahrain VAT legislation, Executive Regulations, and practical VAT compliance requirements.</li>
<li>Knowledge of GCC VAT frameworks and regional indirect tax developments is advantageous.</li>
<li>Strong analytical and problem-solving skills, with the ability to assess complex technical issues and develop practical recommendations.</li>
<li>Excellent written and verbal communication skills in English and Arabic language.</li>
<li>Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines.</li>
<li>Proficiency in Microsoft Excel, PowerPoint, and other business productivity tools.</li>
<li>Demonstrated willingness to learn, develop technical expertise, and contribute to the growth of the practice.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Manama</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & assurance | Associate</h4>
<p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Demonstrate an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li>
<li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessment of the risks of material misstatement.</li>
<li>Deliver high-quality audits via a number of enablers like Global Audit Imperatives, methodology, content, guidance, learning, and other tools.</li>
<li>Formulate reasonable judgments and conclusions in order to deliver informative and timely outputs.</li>
<li>Ensure compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements, and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Build your own understanding of our purpose and values; explore opportunities for impact.</li>
<li>Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent.</li>
<li>Understand expectations and demonstrate personal accountability for keeping performance on track.</li>
<li>Actively focus on developing effective communication and relationship-building skills.</li>
<li>Understand how your daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting, auditing, or related field.</li>
<li>Relevant work experience (e.g., internships, summer positions, school jobs).</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li>
<li>Ability to prioritize tasks and work on multiple assignments.</li>
<li>Ability to work both independently and as part of a team with professionals at all levels.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<p>For further information and to apply, please visit our website via the Apply button below.</p></p><p></p>
<p>In your role as an Accounting and Reporting Advisory (ARA) Experienced Associate/ Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You'll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p><p>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships</p><p>Conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</p><p>Actively contribute to the delivery of accounting advisory projects through performing research around:</p><ul><li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS</li><li>Financial statements and accounting policies review</li><li>IFRS impact assessment</li></ul><p>Coordinating closely with the engagement managers to assist in the execution of account strategies.</p><p>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</p><p>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects.</p><p>Building and maintaining productive, positive, and professional relationships with client staff and colleagues.</p><p>Assist clients with internal controls related matter, including design, implementation, testing and remediation</p><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting or related field.</li><li>3-6 years of experience in public auditing and accounting, preferably with one of the big four.</li><li>Experience working on technical accounting advisory engagements is desired.</li><li>Experience of report writing is desired.</li><li>Possess a solid knowledge of IFRS</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills</li><li>Ability to prioritize tasks and work on multiple assignments</li><li>Ability to work both independently and as part of a team with professionals at all levels</li><li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li><li>Fluent in English (Reading, Speaking and Writing).</li><li>Preference will be given to Bilingual candidates (Arabic/English).</li></ul>
Associate Director, In-country Logistics Support Management - Global Patriot (Bahrain)
Technical & Labor
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-08-12&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>Raytheon’s Global Patriot Program is seeking an experienced <b>Associate Director, Logistics Support Management </b>to lead the OCONUS Bahrain team and oversee comprehensive logistics support for the Bahrain Defense Force (BDF). You will address all matters related to Patriot system operations and maintenance, contract execution, Raytheon personnel, and emerging business opportunities.</p><br><br><br><p>This role serves as the senior in‑country leader for Patriot system support and sustainment in Bahrain, representing Raytheon while partnering closely with the Bahrain Defense Force (BDF), the U.S. Office of Military Cooperation (OMC), and CONUS‑based teams. The position oversees all field engineering personnel, drives logistics and maintenance readiness, and ensures full compliance with program standards and regulatory requirements.</p><br><br><br><p>This accompanied onsite role will be in Manama, Bahrain on a long-term deployment assignment with a Memorandum of Understanding (MOU) with additional compensation and potential extensions.</p><br><br><br><p>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </p><br><br><br><p><b>What You Will Do</b></p><br><br><br><p><b>Leadership & Representation</b></p><br><br><ul><li>Serve as the principal country authority for Patriot system support, maintenance, and sustainment.</li><li>Ensure alignment between Raytheon, the Bahrain Defense Force, and program objectives.</li><li>Engage senior stakeholders to communicate program status, strategic direction, and emerging priorities.</li><li>Cultivate strong relationships with OMC Bahrain and BDF leadership to support mission execution.</li><li>Model and enforce Raytheon’s Code of Conduct and professional standards.</li></ul><br><p><b>Team Oversight & Development</b></p><br><br><ul><li>Lead, supervise, and mentor Raytheon Field Engineering personnel.</li><li>Build a high‑performing, collaborative team in a dynamic environment embracing Raytheon’s standards of conduct.</li><li>Strengthening staff capabilities in business acumen, financial management, and project management.</li></ul><br><p><b>Logistics & Sustainment Management</b> </p><br><br><ul><li>Serve as the Logistics Support Manager to the BDF, ensuring availability of manuals, spare parts, test equipment, and staffing to support Fire Unit and Battalion operations.</li><li>Oversee spare parts supply, restocking cycles, inventory accuracy, and resolution of logistics challenges.</li><li>Provide expert guidance to supported units to establish, manage, and maintain proper stockage levels essential for system readiness.</li><li>Support periodic inventories, advise on disposition of excess materials, and recommend updates to the Authorized Stockage List (ASL).</li><li>Coordinate with CONUS supply chain teams to procure materials, equipment, consumables, and tools required for sustainment operations.</li></ul><br><p><b>Customer Advisement</b></p><br><br><ul><li>Advise BDF commanders and officers on maintenance strategies, spares management, and logistics practices driving Patriot system readiness.</li><li>Serve as a trusted advisor and key interface ensuring alignment across all parties.</li></ul><br><p><b>Training & Capability Development</b></p><br><br><ul><li>Deliver On‑the‑Job Training (OJT) to BDF technicians on support and sustainment functions required during Patriot operations.</li><li>Foster knowledge sharing, transparent communication, and cross‑functional teamwork.</li></ul><br><p><b>Program Operations & Compliance</b></p><br><br><ul><li>Oversee daily program operations and ensure adherence to program management standards.</li><li>Maintain full compliance with Export/Import (EX/IM) requirements and all associated regulatory controls.</li><li>Drive continuous improvement initiatives by developing and implementing efficiency‑enhancing projects and processes.</li></ul><br><p><b>Travel Requirements</b></p><br><br><ul><li>International and domestic business travel is necessary.</li></ul><br><p><b>Special Work Conditions</b></p><br><br><br><ul><li>Must be able to lift 50 lbs. and work in an extreme environment.</li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s and a minimum of 12+ years’ prior relevant experience, or an Advance Degree in a related field and a minimum of 10+ years’ experience.</li><li>Demonstrated experience supporting logistics operations for a successfully deployed Patriot Fire Unit and Battalion, with strong understanding of air defense sustainment requirements.</li><li>Proven experience executing supply support procedures in remote or OCONUS environments, ensuring adherence to company policies and maintaining operational readiness.</li><li>Background supporting compliance activities, including audits, logbook reviews, and management of maintenance test equipment to ensure accuracy, accountability, and system reliability.</li><li>Experience managing, guiding, and developing geographically dispersed teams, fostering cohesive performance, communication, and mission alignment across multiple locations.</li><li>Active and transferable U.S. government issued Secret security clearance is required prior to start date.</li><li>U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><br><ul><li>Bachelors in program management, business management, contracts, supply chain, or related field.</li><li>Proven experience building, developing, and leading teams in OCONUS environments, specifically within the MENA region.</li><li>Demonstrated success working closely with U.S. government organizations and directly supporting Bahrain Defense Force stakeholders.</li><li>Experience creating and executing sustainment strategies, including technical assistance, spare parts management, repair and return (R&R), training, and logistics support.</li><li>Strong understanding of Patriot Configuration III supply chain, maintenance processes, and system terminology.</li><li>Background supporting international Patriot FMS programs, with knowledge of related policies, procedures, and customer expectations.</li><li>Hands‑on experience working with military logistics systems and supply chain processes in support of operational readiness.</li><li>Proven ability to collaborate across global environment and lead effectively in international, cross‑functional team environments.</li><li>Advanced computer skills, including experience with ALCS, UNIX, and Windows operating systems.</li><li>Excellent communication skills, with the ability to operate effectively in both team‑based and customer‑facing environments.</li><li>Solid comprehension of foundational computer skills and digital tools.</li></ul><br><p><b>What We Offer</b></p><br><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p><b>Clearance Information</b></p><br><br><br><p>This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: <span><u>https://www.state.gov/m/ds/clearances/c10978.htm</u></span></p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Manama</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & Assurance | Associate</h4>
<p>During your tenure as an Associate in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Demonstrates an appreciation of the importance of addressing specific audit and risk advisory priorities in line with explicit stakeholder requirements.</li>
<li>Have knowledge of relevant accounting standards applicable to the entity and perform risk assessment procedures to provide a basis for the identification and assessments of the risks of material misstatement.</li>
<li>Delivery of high-quality audits via a number of enablers like global audit imperatives, methodology, content, guidance, learning, and other tools.</li>
<li>Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs.</li>
<li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements, and the audit firm's quality control procedures.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting, auditing, or related field.</li>
<li>Relevant work experience (e.g., internships, summer positions, school jobs).</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li>
<li>Ability to prioritize tasks and work on multiple assignments.</li>
<li>Ability to work both independently and as part of a team with professionals at all levels.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About us</h4>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.<br>
Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing Banking / Insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>Senior Associate Consultant SAP Tax & Revenue Management </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>Location: Manama </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>3- 6 years of experience in SAP TRM & PSCD/FICA.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Good understanding in refunds processing and disbursement, knowledge of payments domain to integrate refunds process.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Excellent understanding of Tax Authority business processes and legislation.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Sound</span></span></span><span><span><span><span> knowledge of SAP Form based processing used for Returns and Tax purpose.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong understanding of Taxation, refunds arising out of returns, credits posting and disbursement of refunds.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands the usage of GL account, configurations of GL in Financial accounting and PSCD module.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Understands the business processes and business challenges by applying SAP standard processes wherever possible.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Lead and support workshops while ensuring all requirements are captured and compared to planned scope of work and previously specified deliverables.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Clearly articulate the requirements and identifies the gaps by agreeing with the customer including potential additional scope.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Able to communicate with customer confidently, convince / coach clients on the most appropriate solution and agree on an effective way forward.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Excellent oral and written communication skills, ability to clearly and concisely communicate with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business processes for focus area or module.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify touch points between modules.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Follows industry trends and focuses to become a thought leader in his area of expertise.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Exposure to new technologies in the SAP space for functional considerations.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Aptitude for working in a team environment, problem solving skills, creative thinking, communicate clearly and empathetically, strong time management and ability to collaborate with all levels of staff. </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Can manage their own time / task lists in order to meet project milestones.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Maintains positive working relationship with others.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Seeks ways to increase their level of contribution and team effectiveness.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Works in conjunction with peers.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>May mentor to other associate consultants.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Works well as a member of a team.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Seeks ways to increase their level of contribution / team effectiveness.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Personnel Development</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Focused on self-development to become a team leader/module expert.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>General Skills/Tasks</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Assists the project team efforts in developing solutions for client situations.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Assists in evaluating and designing application and/or technical architectures.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Assist team effort in developing solutions for projects.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Completes assignments within budget, meet project deadlines, makes and keeps sensible commitments to client and team.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Meets billing efficiency targets, complies with all administrative responsibilities in a timely & effective manner.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Keeps project management apprised of project direction and client concerns.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Analyzes and develops reliable solutions which comply with specifications and standards, executes system test.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands SAP methodologies, tools, standards, and techniques.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Understands client’s business and technical environments.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Completes project documentation, demonstrates effective organizational skills, with minimal supervision.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Demonstrates the ability to accomplish project assignments resulting in quality service.</span></span></span></span></span></span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for an Associate Commercial Specialist to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p>Bridge between category managers and admin team to ensure clear guidance and task implementation in a timely manner. Assistance to the commercial team when it comes to delicate data collection and consolidation that would reflect on the business.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Work closely with the commercial team to assist on daily BAUs and report any discrepancies or issues at a cross functional level.</li><li>Analyze and support the development and execution of cross functional commercial and operational strategies efficiently.</li><li>Develop new business leads for the commercial team that can support in finding new profitable vendors/accounts by utilizing CRM to manage and retain sales</li><li>File, maintain and track all commercial contractual agreements and ensure implementation of them to avoid loss of margins.</li><li>Identify invoicing or billing problems from EOBs and work to correct the errors.</li><li>Assist the campaign manager in the execution of the trade plan and analyze effectiveness of revenue generating plans.</li><li>Lead the commercial admin team by fostering and encouraging an environment of open communication and consistent recognition of individual and team accomplishments which in return will provide more clarity to their roles.</li><li>Generating, preparing, scheduling, and sending operations reports.</li><li>Maintain the country’s commercial Master files (SOPs, LPOs, SLAs, etc.)</li><li>Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc.)</li><li>Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.</li><li>Work as a cross functional bridge between category managers, accounting team, demand planner and inventory controller to ensure we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory statement, running report of daily inventory adjustment, sales, and purchases.</li><li>Monitor demand forecasts and update the ordering parameters.</li><li>Daily monitoring of stock and assist in the issuance of orders to the stores and tracking receipt of such orders.</li><li>Managing the relevant inventory in coordination with the Category Manager </li><li>Food safety</li><li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li><li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Minimum 3 years of proven work experience within the FMCG industry</li><li>Have a good understanding of SKUs, Local suppliers & reporting.</li><li>Knowledge of social media and analytics software – working knowledge of Hootsuite, Google Analytics, Facebook Insights, etc.</li><li>Creative and strategic content creation and excellent writing skills in both English and Arabic.</li><li>Being data-driven and passionate about reporting the results is a plus</li><li>Advanced Excel proficiency is essential for this role.</li></ul><br><br> </div>
<p><h4>Description</h4>
<p><strong>Profile summary</strong><br>
The IT Associate is responsible for supporting the organization's digital transformation by developing and maintaining business applications, automating processes, and implementing data-driven reporting solutions within the Project Controls Department. The role works closely with engineers, planners, and project managers to improve operational efficiency through technology, process optimization, and effective IT support.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support digital transformation and system integration initiatives across the organization.</li>
<li>Develop, maintain, and enhance business applications based on operational requirements.</li>
<li>Design, implement, and maintain KPI dashboards and reporting solutions.</li>
<li>Automate workflows and streamline processes within the Planning & Project Controls Department.</li>
<li>Provide technical support, troubleshooting, and system maintenance for departmental applications.</li>
<li>Collaborate with engineers, planners, and project managers to identify business needs and deliver effective IT solutions.</li>
<li>Analyze existing processes and recommend technology improvements to enhance productivity and accuracy.</li>
<li>Prepare technical documentation, user manuals, and training materials.</li>
<li>Perform additional duties and special assignments as directed by the General Manager – Project Controls.</li>
</ul>
<h4>Qualifications, skills & experience</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related discipline.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Experience with process automation tools and workflow optimization.</li>
<li>Knowledge of data analysis, KPI reporting, and dashboard development.</li>
<li>Familiarity with project planning and project controls systems.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Strong communication, stakeholder management, and teamwork skills.</li>
<li>Ability to work independently while managing multiple priorities.</li>
<li>Proactive approach to identifying and implementing technology improvements.</li>
<li>Experience in application development, system support, or IT operations.</li>
<li>Hands-on experience with business process automation and reporting tools.</li>
<li>Experience supporting multidisciplinary teams in a project-based environment is preferred.</li>
<li>Exposure to engineering, construction, or project controls environments is an advantage.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span>SAP ABAP Associate Managing Consultant </span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Overall, 8-10 years of core ABAP experience, of which at least 2-3 years in two or more of the technologies like SAP ABAP Workflows, Module Pool Programming, Business Transaction Events (BTEs), Enhancements, Forms, technical designing.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>2+ years of working experience on Conversions using S/4HANA Migration Cockpit, developing custom migration objects and functions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3+ years of strong experience in developing multiple layers of CDS Views and Odata Services, including extensions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>3 years of strong experience in debugging, troubleshooting Fiori applications and finding performance issues at various levels and fixing them.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>1+ years of experience developing custom or enhanced BRF+ applications.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with using various tools to debug and troubleshoot Fiori and Workflows.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience 2-3 implementation & Support project experience with SLA compliance</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Should be able to handle multiple projects at same time.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>At least 2-3 years of experience to manage a team of consultants as a Technical Lead.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience of working on Tax & Revenue Management projects will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>SAP Solman Charm and Focus Build for Incident and Transport movement.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Design and develop SAP solutions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Handle SAP technical team.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Coordinate configuration & development & testing to ensure project implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Develops technical specification documentation for SAP development objects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Reviews SAP solution design and development by other team members for quality and adherence to development standards and development strategy.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists developers and the customer by responding to questions and clarifications on technical solution design and implementation.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Facilitate functional and business partners to validate solutions against business requirements and architecture.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer in developing test cases, performing integration and user acceptance testing, including troubleshooting and resolving defects.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Assists the customer during cutover, anticipate, identify and resolve post Go-live issues.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Updates all design, configuration and specification documentation for all technical solutions and conducts a documentation walkthrough with the client.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Provides knowledge transfer to customer personnel throughout the project.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Work with SAP Support, as needed, to raise incidents, and assist in resolving the issues and product fixes, related to SAPUI5 applications, extension components, and flexible workflows.\</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research SAP Notes and documentation to resolve issues with SAP BTP Services and tools.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on oData Gateway service and Fiori Application.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Exposure on CDS views and Operational Reporting.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Retrofit Activity will be an advantage.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Use of BMC Remedy tool for incident and CR management.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business processes for focus area or module.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Research and perform detailed tasks.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand how to solve detailed SAP problems.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Understand and can explain best business practices, especially those that SAP</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Aptitude for working in a team environment; problem solving skills, creative thinking, communicating clearly and empathetically, strong time management and ability to collaborate with all levels of staff.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Identify upsell opportunities and assists in management of scope.</span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Manages their own / team task lists in order to meet project milestones.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Monitors team status and reports variances.</span></span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Maintain positive working relationship with others.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Seek ways to increase their level of contribution and team effecti</span></span></span></span></span></span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p>Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><br><br><p>We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><br><br><strong>Why This Role Matters</strong><p><span>We're looking for talented, enthusiastic and dedicated Customer Experience Associates to be the main point of contact for our customers. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes.</span></p><br><br><span><strong>What You’ll Do</strong></span><ul><li><p><span>Communicating with customers over live chat and phone calls to answer their questions and help solve their problems</span></p><br><br></li><li><p><span>Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience</span></p><br><br></li><li><p><span>Onboarding customers to kick-off their journey</span></p><br><br></li><li><p><span>Exhibiting a strong sense of empathy when dealing with people & communicating with different teams to resolve the customers’ issues</span></p><br><br></li><li><p><span>Ensuring the customer is WOW’ed by our service by going above & beyond to make sure they leave the conversation satisfied</span></p><br><br></li><li><p><span>Communicating feedback to the team and following up on resolving customers’ pain points</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><ul><li><p><span>Fresh graduate or preferably working in a customer service role for 1 - 3 years</span></p><br><br></li><li><p><span>Have excellent verbal and written communication skills in English & Arabic, and you’re also a fast typer</span></p><br><br></li><li><p><span>Passionate about problem solving; you get satisfaction from making people’s lives better</span></p><br><br></li><li><p><span>A people’s person by nature</span></p><br><br></li><li><p><span>Have a deep sense of empathy & drive to resolve customer issues</span></p><br><br></li><li><p><span>Maintain a calm demeanor when facing challenges or stressful situations</span></p><br><br></li><li><p><span>Ability to organize your time efficiently, and complete tasks in a timely manner</span></p><br><br></li><li><p><span>Interested in working on shift basis</span></p><br><br></li></ul><span><strong>The Hiring Journey</strong></span><ul><li><p>Screening meeting with our TA team</p><br><br></li><li><p>Technical interview</p><br><br></li><li><p>Culture-fit interview</p><br><br></li><li><p>Offer stage</p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Yalla, let’s gooo! </strong></p><br><br>
<br><br> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Perform authentic Moroccan Hammam treatments following Sofitel and spa standards.</li>
<li>Ensure the highest level of guest comfort, hygiene, and satisfaction.</li>
<li>Prepare and maintain the Hammam treatment area and equipment.</li>
<li>Recommend suitable spa treatments and retail products to guests.</li>
<li>Maintain professional knowledge of spa treatments, products, and wellness practices.</li>
<li>Adhere to all health, safety, and hygiene standards.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience as a Moroccan Bath/Hammam Therapist in a luxury hotel or spa.</li>
<li>Strong knowledge of traditional Moroccan bath rituals and techniques.</li>
<li>Excellent customer service and communication skills.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work flexible shifts, including weekends and holidays.</li>
<li>English language proficiency is required; Arabic is an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team & working environment:</strong><br>
Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>