Operation Specialist Jobs in Bahrain
701 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
<p> <strong>SUMMARY</strong> </p> <p> <strong>Scope and General Purpose of Job:</strong> </p> <p>Responsible for the uninterrupted operation, preventive maintenance, troubleshooting, and repair of all commercial kitchen, food and beverage (F&B), and industrial laundry equipment. This role ensures all culinary appliances (ovens, fryers, refrigeration) and heavy-duty laundry machinery (washers, dryers, ironers) operate safely, efficiently, and in strict compliance with hospitality health, safety, and hygiene standards.</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> <strong> <u>Operational:</u> </strong> </p> <p> <strong>Maintain and troubleshoot all hot kitchen equipment, </strong>including gas/electric combi-ovens, ranges, deep fryers, salamanders, and grills.</p> <p> <strong>Service and repair commercial laundry systems, </strong>including high-capacity washers, gas/steam-heated dryers, flatwork ironers, and folder machines.</p> <p> <strong>Manage cold-chain and refrigeration units, </strong>including walk-in chillers, freezers, under-counter fridges, and ice machines.</p> <p> <strong>Execute the preventive maintenance (PPM) schedule </strong>specifically designed for kitchen and laundry machinery to minimize operational downtime.</p> <p> <strong>Ensure rapid response to emergency breakdowns </strong>during peak service hours in the kitchens or laundry facility.</p> <p> <strong>Inspect and test utility connections </strong>(gas, steam, high-voltage electrical, and water supply lines) feeding the equipment to guarantee safe operations.</p> <p> <strong>Supervise, guide, and train </strong>shift technicians or junior team members assigned to kitchen and laundry work orders.</p> <p> <strong>Manage spare parts inventory </strong>and track the consumption of specialized materials and components needed for repairs.</p> <p> <strong>Complete detailed shift logs, </strong>equipment maintenance history, and PPM job card assignments accurately.</p> <p> <strong>Leave all work areas, </strong>especially food preparation zones and guest laundry interfaces, in an impeccably clean and sanitary condition post-repair.</p> <p> <strong> <u>Safety & Hygiene Compliance:</u> </strong> </p> <p> <strong>Enforce absolute adherence </strong>to strict kitchen hygiene, food safety regulations (e.g., HACCP), and general workplace safety procedures.</p> <p> <strong>Regularly audit gas safety valves, </strong>exhaust hoods, fire suppression triggers, and steam pressure release systems.</p> <p> <strong> <u>General Expectations:</u> </strong> </p> <p> <strong>Provide a courteous and professional service </strong>when interacting with Chefs, Stewards, and Laundry staff.</p> <p> <strong>Maintain seamless communication </strong>and close working relationships with the F&B and Laundry departments.</p> <p> <strong>Remain adaptable </strong>to handle general mechanical, electrical, or emergency engineering tasks if dictated by the operations of the hotel.</p>","experience_needed":"<p> </p>","
<p>About Company & Role Purpose
A leading licensed crypto-assets trading platform regulated by the Central Bank of Bahrain (CBB) and Dubai's Virtual Asset Regulatory Authority (VARA) is seeking a Senior Transaction Monitoring Specialist. The role supports the Compliance Function and takes a lead role in the day-to-day operation of its transaction monitoring framework. The successful candidate will work with professionals across the organisation to help ensure adherence to applicable regulatory requirements and the Company's AML/CFT Programme. This is a senior position within the function and reports to the Head of Compliance.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
• Own the daily transaction monitoring process across both entities, adjudicating system-generated alerts, conducting enhanced due diligence on flagged activity, and clearing or escalating cases within agreed service levels.
• Investigate unusual or potentially suspicious activity, document rationale to an audit-ready standard, and escalate to the MLRO/DMLRO, including preparing internal escalation reports and supporting the STR/SAR decision.
• Review the calibration of monitoring rules, thresholds and scenarios, identify tuning opportunities and false-positive drivers, and recommend changes to reduce noise while maintaining coverage of known typologies.
• Develop and maintain transaction monitoring typologies and red-flag indicators, applying them to emerging virtual asset risks (mixers, cross-chain activity, sanctions and high-risk exposure) and feeding findings back into rule design.
• Perform quality assurance and testing over the AML monitoring process, evaluate process deficiencies, assess the effectiveness of control measures, enhance reporting capabilities, and recommend corrective actions to the MLRO/Head of Compliance.
• Review client due diligence documentation where it intersects with monitoring outcomes and approve or reject records in line with the Company's AML/CFT policy and procedures.
• Identify and escalate activity or cases that fail to meet internal guidelines, regulatory requirements, and applicable AML law.
• Stay current on the AML and virtual asset regulatory landscape to identify emerging risks and drive enhancements to the monitoring programme.
• Support the Head of Compliance in implementing the board-approved compliance programme, ensuring the Company meets regulatory requirements and internal procedures.
• Assist the Head of Compliance and MLRO in preparing periodic and annual reports on compliance and transaction monitoring matters, including trend analysis and management information.
• Promptly escalate concerns relating to non-compliance, control gaps, or areas requiring revision.
• Provide guidance to junior analysts on monitoring, alert handling and EDD, and support consistency of investigation standards across the team.
• Undertake any other ad hoc assignments delegated by the Head of Compliance from time to time.</p><p>3–5 years of experience in a Compliance/AML/financial crime or risk function with a regulated VASP.
• Strong practical experience operating transaction monitoring systems and working with case management and screening tools, with the ability to interpret monitoring output and identify tuning opportunities.
• Well-versed in MS Excel and associated data analysis tools, with the ability to work with large transaction datasets and produce clear management information.
• Sound understanding of AML/CFT typologies and red-flag indicators, and the ability to apply them to virtual asset activity.
• CAMS certification required; ICA Advanced Certification or Diploma, or equivalent, an advantage.
• Working knowledge of digital assets and blockchain analytics tools (for example Chainalysis, Elliptic, or TRM) is preferred.
Skills
• Thorough understanding of AML/CFT obligations and internal procedures.
• Detail-oriented with a strong work ethic and sound investigative judgement.
• Ability to analyse data and identify patterns and anomalies in transaction activity.
• Strong written and verbal communication skills, including clear investigation write-ups.
• Ability to work independently and as part of a team.
• Proactive in staying updated on the latest AML landscape and regulations.
• Adaptability to handle ad-hoc assignments and changing priorities.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Customer Service Coordiantor | MAF Properties | Asset Management Bahrain<br><strong>ROLE SUMMARY</strong><br>The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Maintain up to date knowledge of the Asset Management business Unit operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities.</li><li>Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.</li><li>Display a high level of personal grooming and perform duties in official attire at the workplace in accordance with the company’s established grooming / professional attire standards to promote Majid Al Futtaim Properties’ image.</li><li>Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties</li><li>Handle and resolve all customer complaints received in accordance with the established Customer 2 Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed SL</li><li>Have a professional relationship with tenants and retails, to ensure smooth operation and solving all complaints received from customers. Also coordinate with tenants to escalate all related issues with right stake holders including security, maintenance,</li><li>Responsible for maintaining accurate inventory levels and strictly following all related AMBU Finance procedures. Ensure that any discrepancies e.g. faulty equipment or any supplies that are running low is immediately report to Customer Service Supervisor</li><li>Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business Administration or any other field.</li><li>2+ years’ work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.</li><li>Excellent communication skills.</li><li>Very good English level.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<h4>Program summary</h4>
<p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p>
<p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p>
<h4>Job summary</h4>
<p>KBR is seeking a licensed electrician who installs, maintains, repairs, and inspects electrical systems, equipment, and components in residential, commercial, or industrial environments in accordance with applicable codes. The electrician will read and interpret blueprints, electrical schematics, and technical specifications to execute installation as well as electrical maintenance activities. This will include wiring, conduits, circuit breakers, transformers, and other electrical components to support system functionality.</p>
<p>This will be an onsite position with full-time deployment to NSA Bahrain in Manama, Bahrain.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Install, maintain, and repair electrical systems and components.</li>
<li>Perform troubleshooting and root cause analysis to diagnose electrical issues and implement corrective action to restore proper system operation.</li>
<li>Conduct routine inspections and preventative maintenance to enhance system reliability and reduce downtime.</li>
<li>Coordinate the use of materials, tools, and equipment required for job execution and maintain work areas in a clean and organized condition.</li>
<li>Maintain tools, equipment, and accurate work records of installations, inspections, and repairs.</li>
<li>Ensure all work is performed safely, efficiently, and in compliance with company and regulatory requirements, including proper use of personal protective equipment (PPE).</li>
<li>May provide guidance or support to apprentices or junior electricians as needed.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a US citizen.</li>
<li>High school diploma or equivalent.</li>
<li>Valid electrician license (as required by jurisdiction).</li>
<li>Minimum 2-5 years of related electrical experience.</li>
<li>Knowledge of electrical systems, tools, and safety practices.</li>
<li>Strong analytical, problem-solving and communication skills.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<p>About Company & Role Purpose
Our client maintains a reputation since the year 1980 of being one of the most popular distribution, retail and production of beverages and food organizations in Bahrain.
The job holder shall act as an Infrastructure Specialist, responsible for ensuring the availability, stability, resilience, and performance of client’s enterprise IT and network infrastructure. They shall provide advanced technical expertise across WAN, LAN, MPLS, routing/switching, firewalls, and multi-site connectivity, supporting critical business operations across offices, data rooms, warehouses, and retail locations. The job holder is required to deliver reliable, secure, and scalable infrastructure services through hands-on technical execution, proactive monitoring, upgrades and lifecycle management, structured incident response and root cause analysis, and effective coordination with telecom providers and technology vendors.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
Operational Ownership & Stability
· Own day-to-day operation of enterprise network and infrastructure services, ensuring availability and performance across all sites.
· Administer and support WAN/Internet connectivity (MPLS, Fiber, ISP routing) including redundancy, failover testing, and service optimization.
· Operate, maintain, and upgrade firewall and network security platforms (policies, NAT, VPN, firmware upgrades, and rule reviews) in coordination with Cybersecurity requirements.
· Support server room / data room infrastructure (cabling, rack layouts, core/edge/distribution switching, and environmental/physical security coordination).
· Safeguard IT infrastructure assets within secure areas, ensuring proper movement controls and records.
Incident, Change & Risk Management
· Conduct advanced troubleshooting for major incidents, perform root cause analysis (RCA), and implement corrective/preventive actions.
· Plan and deliver infrastructure changes and upgrades (routers, switches, wireless, links) using change management controls to minimize disruption.
· Monitor network health and capacity, identify risks, and recommend improvements to resilience, performance, and scalability.
Vendor, Documentation & Governance Support
· Coordinate with telecom operators, ISPs, and vendors to ensure service continuity, manage escalations, and drive SLA compliance.
· Coordinate vendor support contracts and renewals from a technical perspective (scope validation, quotations, and technical clarifications).
· Maintain accurate infrastructure documentation including topology diagrams, IP plans, configurations, inventories, and recovery procedures.
· Provide technical input to the Manager – IT Operations & Cybersecurity on architecture decisions, risk items, and improvement roadmaps.
Cybersecurity Alignment
· Implement infrastructure security controls and configurations in alignment with approved cybersecurity policies and standards; security strategy, governance, and monitoring remain under the Cybersecurity function.
· Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field.
· Relevant professional certifications are strongly preferred (e.g., CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE, Juniper JNCIA/JNCIS, or equivalent).
· IT service management and security certifications are an advantage (e.g., ITIL Foundation, ISO 27001 awareness, or equivalent).</p><p>Experience
· 5–7 years of proven experience in IT operations/service delivery with a strong focus on network and infrastructure operations.
· Hands-on experience supporting multi-site environments (HQ, warehouses, and retail branches) with business-critical connectivity requirements.
· Demonstrated experience coordinating with ISPs/telecom providers and vendors (fault isolation, escalation, and service restoration).
· Experience executing controlled changes in production (maintenance windows, rollback planning, and post-change validation).
Knowledge
· Strong understanding of enterprise networking (WAN/LAN, routing, switching, MPLS, VPNs, QoS, and segmentation).
· Awareness of hybrid connectivity models, SD?WAN concepts, and cloud?connected infrastructure is an advantage.
· Working knowledge of firewall and security gateway concepts (policy management, site-to-site and remote access VPNs, and secure connectivity troubleshooting).
· Knowledge of high-availability/resilience patterns (redundant links, failover routing, dual ISPs, and continuity planning).
· Familiarity with server room / network room standards (structured cabling, rack layouts, patching, labelling, and physical security).
· Understanding of incident management, problem management, and RCA practices for complex infrastructure issues.
· Awareness of operational controls such as change management, access control, configuration management, and vendor support models.
Skills
· Demonstrate excellent troubleshooting skills across various layers, components, and infrastructure environments.
· Ability to produce clear report types such as incident, change, root cause analyses, and action plans.
· Proficiency in planning and executing infrastructure upgrades and migrations.
· Strong vendor coordination and service level management skills.
· Maintain accurate and well-organized technical documentation.
· Ability to work effectively under pressure with sound prioritization and decision-making.
· Hands-on and disciplined approach to infrastructure operations and support.</p>
<p>stc1652 - Site Acquisition Specialist Full Time Site Acquisition Specialist Business Unit stc Sector Technology Location Bahrain - Manama Contract Type Full Time Closing Date 03-Sep-2026 Job Objective: To coordinate and manage telecom site acquisition and infrastructure delivery activities, including landlord coordination, lease administration, site readiness, civil works follow-up, utility requirements, contractor coordination, and stakeholder alignment to support timely site delivery and operational continuity.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Business Administration, Project Management, Real Estate, Telecommunications, or any other related field</li><li>Proficiency in English and Arabic languages</li><li>Professional certification in Project Management, Contract Management, or related discipline (Preferred)</li><li>Experience in telecom site acquisition, infrastructure delivery, utilities, or contractor management (Preferred)</li><li>Minimum 6 years of experience in telecom site acquisition, infrastructure delivery, landlord coordination, civil works, contractor management, utilities coordination, or related telecom operations.</li></ul>
<div ><p ></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><span ><br></span></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >To perform and coordinate ACS sorting operations at Bahrain Hub (ACS BAH), ensuring cargo is processed accurately, safely, and in compliance with DHL operational standards. Support the achievement of departmental objectives through effective problem solving, process compliance, and operational coordination.</span></p><p ><span ><br></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ></p><ul><li><span >Perform ACS sorting activities according to shift requirements and operational priorities.</span></li><li><span >Ensure all operational control and network tracking activities are completed accurately and within established timelines to achieve operational targets.</span></li><li><span >Maintain compliance with ACS operational processes for inbound, outbound, and transit shipments.</span></li><li><span >Sort, prepare, and hand over ACS cargo and PPWK shipments to relevant departments, Ground Handling Agents (GHA), or third-party service providers.</span></li><li><span >Coordinate with Bahrain Hub H&G teams regarding outbound ACS loads and ETS requirements.</span></li><li><span >Record and maintain accurate shipment data in OCNT and other DHL operational systems within prescribed service standards.</span></li><li><span >Perform cargo reloading activities in accordance with instructions and GSOP procedures.</span></li><li><span >Ensure correct ULD build-up and cargo palletization in compliance with safety and operational requirements.</span></li><li><span >Ensure all ACS shipments are loaded, secured, and handled safely in accordance with DHL operational, safety, and security procedures.</span></li><li><span >Identify, report, and document damaged shipments immediately, ensuring such shipments are segregated and stored safely for repacking, investigation, or further processing.</span></li><li><span >Support operational improvement initiatives and departmental KPIs.</span></li><li><span >Assist with training and guidance of new team members when required.</span></li><li><span >Demonstrate flexibility by supporting other operational departments according to business requirements.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 1-2 years of experience in logistics, cargo handling, warehouse operations, or express transportation. </span></li><li><span >Must have Forklift license. </span></li><li><span >Knowledge of cargo handling and ULD build-up procedures.</span></li><li><span >Good communication Skills.</span></li><li><span >Good PC Skills.</span></li><li><span >Strong teamwork and collaboration skills.</span></li><li><span >Good problem-solving and decision-making skills.</span></li><li><span >Ability to work under pressure and meet strict deadlines.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p ><span ><br></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><span ><br></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div><br></div><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job description</p><p>Nexa Hire is a full-service marketing agency dedicated to driving business growth through innovative and data-driven strategies. We craft tailored marketing solutions that enhance brand awareness, foster customer engagement, and deliver measurable results. Our team is passionate about helping clients achieve their goals through creativity and precision. At Nexa Hire, we value collaboration and the power of strategic marketing. Role DescriptionThis is a part-time remote role for a Marketing Specialist. The Marketing Specialist will be responsible for conducting market research, developing marketing strategies, and supporting sales initiatives. Additional responsibilities include enhancing customer engagement, providing high-quality customer service, and ensuring the successful execution of marketing campaigns. Collaboration and communication will be key aspects of this role to meet client objectives effectively.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><p><br></p><p>Sales</p><p>Communication</p><p>Product Knowledge</p><p>Teamwork</p><p>Customer Service</p><p>Physical Strength</p><p>Note: Apply only if you're prepared to step into an entrepreneurial mindset, take control of your financial destiny</p></div>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><p ><span > </span><strong><span ></span></strong></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span ></span></p><p ><strong><span >About DHL Air (Bahrain)</span></strong></p><p ><span >At <strong>DHL Air (Bahrain) B.S.C. (c)</strong> we are very passionate about what we do. If you are searching for an exciting career as a long- and short-haul first officer, then joining DHL Air (Bahrain) will unlock a world of opportunity. Based at Bahrain International Airport, in the Kingdom of Bahrain, we operate a fleet of B767 aircraft connecting key destinations across Europe, the Middle East, Africa, and Asia.<em></em></span></p><p ><span >Our people are the heartbeat of our operations, and we are looking for future talent to join our incredible team here in Bahrain. If you have a passion for delivering outstanding service, we would love to meet you.</span></p><p ><span > With more than 500,000 colleagues across 220 countries and territories, DHL is one of the most innovative and culturally diverse organizations in the world. DHL Express has ranked in the top two of the prestigious World’s Best Workplaces™ list for six consecutive years - a testament to our unwavering commitment to creating an outstanding workplace culture.</span></p><p ><span >Our success comes from our people, which is why we seek individuals who are driven, customer focused and determined to deliver excellence. In return, you’ll join a highly skilled, supportive, and hard-working team with genuine opportunities to develop and progress your career.</span></p><p ><span > We are looking for first officers who have a passion for aviation, a commitment to getting it Right First Time, and a strong Can-Do Spirit, who would like to join our B767 “holding pool” whilst awaiting future employment, in the near to medium-term. If this appeals to you, we’d love to hear from you.</span></p><p ><span ><br></span></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><ul> <li ><span >To act as first officer on DHL international aircraft. To operate safely and efficiently in accordance with all company and regulatory rules and procedures.</span></li> <li ><span >The first officer is directly responsible to the commander for assisting in the safe and efficient conduct of the flight. He/she will carry out all duties assigned to him/her by the commander in accordance with company procedures and is qualified to act as PIC for the purpose of taking over control should the person acting as a PIC become incapacitated.</span></li> <li ><span >In addition to the applicable general responsibilities as a flight crew member the first officer will take all reasonable steps to assist the commander in performing administrative duties in relation to the flight.</span></li></ul><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><u><span >Safety </span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >The first officer is responsible for assisting the captain to ensure the safe and efficient conduct of the flight.<span> </span>He shall ensure that the aircraft to which he/she is assigned is airworthy, properly and adequately serviced and that the loading is proper and secure.<span> </span>He/she shall make himself/herself familiar with the route and terminal areas to be used and ensure the weather and terminal reports indicate the flight can be made safely.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Carry out such duties concerning the flight, in accordance with Company Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft Type, as are allocated to him/her by the commander.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Volunteer advice, information and assistance to the commander, that will contribute to the safe and efficient conduct of the flight.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Seek and receive information and/or explanation from the commander, as may be necessary to enable the first officer to fulfill his/her function.</span></p><p ><strong><u><span >Standards</span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >He/she is responsible for assisting the captain in the operation of the aircraft to achieve the highest possible standards of safety and proficiency at all times.</span></p><p ><strong><u><span >Regulatory</span></u></strong><span ></span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure compliance with BCAA regulations and all company policies and procedures as specified in the company flight operations manual, standard operating procedures manual and aircraft flight manual. </span></p><ul> <li ><span >When pilot-in-command during the Commander’s absence from the flight deck, take any action that considers necessary under the circumstances in an emergency situation that requires immediate decision and action. In such cases, first officer may deviate from rules, operational procedures and methods in the interest of safety.</span><span > </span><span ></span></li> </ul><p ><strong><u><span >Advisory</span></u></strong><span ></span></p><ul> <li ><span >Advise Management regarding any safety issues that affect or have the potential to affect operation of company aircraft.</span></li> <li ><span >Assist the Captain to advise the Maintenance Department regarding the serviceability of the aircraft and bring to his attention any item that may have the potential to affect the normal operation of that aircraft.</span></li> <li ><span >Advise Flight Dispatch /Management anytime that physical impairment of the pilot may affect the normal operation of the aircraft</span></li> <li ><span >Advise Management, the appropriate Airport Authority and Regulatory Authorities regarding any incident, accident and other reportable occurrences as described in the company Flight Operations Manual</span></li> </ul><p ><strong><u><span >Procedural</span></u></strong><span ></span></p><ul> <li ><span >Operate in accordance with the company flight operations manual, aircraft standard operating procedures manual and aircraft flight manual.<span> </span>Comply with air traffic control rules, procedures and instructions. Ensure that any passengers are briefed on the location and use of emergency exits and relevant safety and emergency equipment</span></li> </ul><p ><strong><u><span >Other Responsibilities</span></u></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To maintain a sound knowledge and understanding of the applicable civil aviation regulations, aircraft systems, standard operating procedures and carriage of dangerous goods.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To assist and support the commander in all decision-making processes.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >To foster solid working relationships with the crew on every flight in a dynamic environment where the first officer could be flying with a different crew member on any given day of a week.</span></p><ul> <li ><span >To work in a team in achieving the highest level of on-time performance.</span></li> </ul><p ><strong><span >YOUR PROFILE:</span></strong><span > </span><span ></span></p><ul> <li ><span >ICAO CPL/IR with ATPL theoretical knowledge credit.<em></em></span></li> <li ><span >Valid unrestricted Class 1 Medical Certificate (corrective lenses acceptable).</span></li> <li ><span >Minimum 1,500 hours Total Flight Time.</span></li> <li ><span >Minimum 500 hours on: Jet aircraft with a MTOM greater than 10 tons; or Turboprop aircraft with a MTOM greater than 18 tons.</span></li> <li ><span >Strong communication skills.</span></li> <li ><span >All components of CRM should be fully understood and continually practiced.</span></li> <li ><span >Preference will be given to B767/757 type rated candidates, and those with prior jet experience.<br><br></span></li></ul><p ><strong><span >APPLICATION REQUIREMENTS:</span></strong><span > </span></p><p ><span >To be considered for our B767 Pilot Holding Pool, please submit the following:</span></p><ul><li><span >Flight Crew Licence (all pages or both sides).</span></li><li><span >Class 1 Medical Certificate.</span></li><li><span >Last three logbook pages.</span></li><li><span >Current CV including:</span></li><li><span >Current and previous operators.</span></li><li><span >Current and previous aircraft types flown.</span></li><li><span >Hours on current and previous aircraft types.</span></li><li><span >Date of last flight.</span></li><li><span >Date of last flight on B757/B767 (if applicable).</span></li><li><span >English Language Proficiency (ELP) Certificate, if not endorsed on the licence.</span></li><li><span ></span></li></ul><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul> <li ><span >Strong career support in an international environment.</span></li> <li ><span >Great culture and colleagues.</span></li> <li ><span >Multifarious benefit program.</span></li> </ul><p ><span > </span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span>This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><br><br><p><span>The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span>The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><br><br><p><span>In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong>Aviation Security Governance & Regulatory Compliance</strong></p><br><br><ul><li><span>Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li><span>Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li><span>Ensure compliance with:</span><ul><li><span>ICAO Annex 17</span></li><li><span>ICAO Aviation Security Manual (Doc 8973)</span></li><li><span>National Civil Aviation Security Programmes</span></li><li><span>IOSA Security Standards</span></li><li><span>ACC3 Requirements</span></li><li><span>Airport Security Programmes</span></li><li><span>Local Civil Aviation Security Regulations</span></li><li><span>DHL Aviation Security Standards</span></li></ul></li><li><span>Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li><span>Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li><span>Manage regulatory inspections, audits and validation activities.</span></li><li><span>Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li><span>Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p><strong>Security Risk Management</strong></p><br><br><ul><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p><strong>Security Assurance & Oversight</strong></p><br><br><ul><li><span>Develop and manage the regional Aviation Security Audit Programme.</span></li><li><span>Conduct security audits and inspections across all operational locations.</span></li><li><span>Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li><span>Analyse audit findings, identify trends and implement corrective actions.</span></li><li><span>Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li><span>Produce regular security performance reports and management information.</span></li><li><span>Monitor and report key security performance indicators.</span></li></ul><p><strong>Cargo Security Management</strong></p><br><br><ul><li><span>Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li><span>Maintain effective cargo security policies, procedures and screening oversight.</span></li><li><span>Oversee regulated agents, known consignors and contracted service providers.</span></li><li><span>Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li><span>Conduct assessments and oversight activities relating to cargo security operations.</span></li><li><span>Monitor emerging cargo security threats and implement appropriate controls.</span></li><li><span>Support continued compliance with international and local cargo security regulations.</span></li></ul><p><strong>Aircraft & Flight Operations Security</strong></p><br><br><ul><li><span>Ensure protection of aircraft against acts of unlawful interference.</span></li><li><span>Oversee aircraft security checks and aircraft security searches.</span></li><li><span>Ensure robust aircraft access control measures are maintained.</span></li><li><span>Verify implementation of security procedures during aircraft turnaround activities.</span></li><li><span>Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li><span>Ensure compliance with all airline operational security requirements.</span></li></ul><p><strong>Facility Security Design & Development</strong></p><br><br><ul><li><span>Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li><span>Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li><span>Review facility design proposals and provide security requirements for:</span><ul><li><span>Maintenance Hangars</span></li><li><span>Engineering Workshops</span></li><li><span>Cargo Facilities</span></li><li><span>Technical Buildings</span></li><li><span>Training Facilities</span></li><li><span>Warehouses and Storage Areas</span></li></ul></li><li><span>Define security requirements relating to:</span><ul><li><span>Perimeter Security</span></li><li><span>Access Control Systems</span></li><li><span>CCTV Systems</span></li><li><span>Intrusion Detection Systems</span></li><li><span>Security Control Rooms</span></li><li><span>Visitor Management Systems</span></li><li><span>Airside and Landside Segregation</span></li><li><span>Vehicle Access Controls</span></li><li><span>Physical Barriers and Security Lighting</span></li></ul></li><li><span>Participate in design reviews and project governance meetings.</span></li><li><span>Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p><strong>Construction Security Management</strong></p><br><br><ul><li><span>Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li><span>Conduct security risk assessments throughout all project phases.</span></li><li><span>Implement contractor and subcontractor access management processes.</span></li><li><span>Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li><span>Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li><span>Conduct inspections and audits to verify compliance with project security requirements.</span></li><li><span>Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p><strong>Maintenance Hangar & Engineering Security</strong></p><br><br><ul><li><span>Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li><span>Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li><span>Oversee security measures relating to:</span><ul><li><span>Aircraft Under Maintenance</span></li><li><span>Grounded Aircraft</span></li><li><span>Aircraft Storage Facilities</span></li><li><span>Engineering Workshops</span></li><li><span>Technical Records</span></li><li><span>Tool Control Systems</span></li><li><span>Engine Storage Areas</span></li><li><span>Aircraft Parts Storage</span></li><li><span>Hazardous Materials</span></li><li><span>Dangerous Goods</span></li></ul></li><li><span>Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li><span>Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p><strong>Critical Asset Protection</strong></p><br><br><ul><li><span>Develop and implement protection strategies for high-value aviation assets.</span></li><li><span>Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li><span>Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li><span>Establish inventory protection and asset tracking controls.</span></li><li><span>Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p><strong>Insider Threat Management</strong></p><br><br><ul><li><span>Develop and maintain an Insider Threat Management Programme.</span></li><li><span>Identify and assess insider threat risks affecting airline operations.</span></li><li><span>Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li><span>Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li><span>Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p><strong>Drug & Alcohol Programme Management</strong></p><br><br><ul><li><span>Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li><span>Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li><span>Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li><span>Develop, maintain and oversee procedures governing:</span><ul><li><span>Pre-Employment Testing</span></li><li><span>Random Testing</span></li><li><span>Reasonable Cause / For-Cause Testing</span></li><li><span>Post-Incident Testing</span></li><li><span>Return-to-Duty Testing</span></li><li><span>Follow-Up Testing</span></li></ul></li><li><span>Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li><span>Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li><span>Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li><span>Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li><span>Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li><span>Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li><span>Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li><span>Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li><span>Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li><span>Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li><span>Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p><strong>Security Technology & Systems Management</strong></p><br><br><ul><li><span>Oversee aviation security technology and system performance across operational facilities.</span></li><li><span>Define standards for aviation security systems.</span></li><li><span>Support procurement, acceptance testing and implementation of security technologies.</span></li><li><span>Ensure effective operation of:</span><ul><li><span>CCTV Systems</span></li><li><span>Access Control Systems</span></li><li><span>Alarm Monitoring Systems</span></li><li><span>Visitor Management Systems</span></li><li><span>Biometric Access Solutions</span></li><li><span>Vehicle Access Control Systems</span></li><li><span>Integrated Security Platforms</span></li></ul></li><li><span>Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p><strong>Critical Infrastructure Protection & Resilience</strong></p><br><br><ul><li><span>Identify and assess risks affecting critical aviation infrastructure.</span></li><li><span>Develop security protection strategies for facilities, utilities and operational systems.</span></li><li><span>Support business continuity and operational resilience planning.</span></li><li><span>Participate in emergency planning and contingency exercises.</span></li><li><span>Develop contingency plans for security incidents affecting critical facilities.</span></li><li><span>Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p><strong>Security Training & Security Culture</strong></p><br><br><ul><li><span>Develop and maintain aviation security training programmes.</span></li><li><span>Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li><span>Deliver security awareness and threat awareness programmes.</span></li><li><span>Promote a positive and proactive security culture throughout the business.</span></li><li><span>Monitor training effectiveness and competency compliance.</span></li><li><span>Maintain training records and regulatory evidence.</span></li></ul><p><strong>Crisis Management & Emergency Response</strong></p><br><br><ul><li><span>Act as Security Lead during security incidents and emergency situations.</span></li><li><span>Support corporate crisis management and emergency response activities.</span></li><li><span>Develop aviation security contingency plans.</span></li><li><span>Participate in emergency exercises and operational resilience testing.</span></li><li><span>Coordinate with authorities during incidents involving aviation security.</span></li><li><span>Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p><strong>Cyber Security Interface</strong></p><br><br><ul><li><span>Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li><span>Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li><span>Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li><span>Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p><strong>Contractor & Supplier Security Management</strong></p><br><br><ul><li><span>Oversee security performance of contracted security providers.</span></li><li><span>Conduct supplier security assessments and audits.</span></li><li><span>Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li><span>Monitor service provider performance against security standards and contractual obligations.</span></li><li><span>Ensure corrective actions are implemented where required.</span></li></ul><p><strong>Leadership</strong></p><br><br><ul><li><span>Lead and develop the Aviation Security function across the region.</span></li><li><span>Provide strategic direction for aviation security governance and compliance.</span></li><li><span>Establish security objectives, plans, budgets and performance measures.</span></li><li><span>Lead security personnel, service providers and specialist contractors.</span></li><li><span>Drive continuous improvement and operational excellence.</span></li><li><span>Promote a positive security culture across all business functions.</span></li><li><span>Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li><span>Act as executive security advisor on aviation infrastructure and development projects.</span></li><li><span>Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li><span>Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p><strong>Key Performance Indicators</strong></p><br><br><ul><li><span>Zero significant aviation security regulatory findings.</span></li><li><span>Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li><span>100% completion of planned aviation security audits.</span></li><li><span>Closure of audit findings within agreed timescales.</span></li><li><span>Security training compliance above 98%.</span></li><li><span>Successful maintenance of ACC3 and security programme approvals.</span></li><li><span>Completion of security risk assessments to plan.</span></li><li><span>Reduction of recurring security findings and security-related incidents.</span></li><li><span>Effective implementation of constru</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's on your plate?</strong></p><br><p><strong>1. Rider Training & Onboarding</strong></p><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br><br> </div>
<p><h4>Program summary</h4>
<p>KBR's Readiness and Sustainment (R&S) division is the team behind the mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p>
<p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p>
<h4>Job summary</h4>
<p>KBR is seeking an experienced civil engineer with a passion for designing and implementing infrastructure solutions that support critical missions for our customers. With a strong foundation in engineering principles and a commitment to innovation, you excel at planning, designing, and overseeing projects that are resilient, efficient, and sustainable. You are skilled in applying engineering best practices to complex challenges, ensuring every structure meets rigorous safety and operational standards.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Studies, designs, specs, and services transportation systems (i.e., road, rail, airport, seaport), bridges, infrastructure, drainage, underground utilities, hydrology/hydraulics, water treatment and distribution, wastewater collection and treatment, water resources and raw water supply, tunnels, geotechnical design, and other civil engineering works.</li>
<li>Provides engineering services including performing field investigations and inspections, engineering analysis, calculations, and recommendations, design and development of statements of work (SOWs), plans and specifications, as well as writing, preparation, and review of engineering reports.</li>
<li>Reviews drawings and provides construction support to assure compliance with plans and specifications. Researches and resolves design and construction problems.</li>
<li>Applies sound engineering principles, communicating complex engineering issues and concepts to technical and non-technical clients and project teams.</li>
<li>Functions as a technical specialist who makes decisions and recommendations that are recognized as authoritative and have a far-reaching impact on extensive engineering and related activities.</li>
<li>Negotiates critical and controversial issues with top-level engineers and officers of other organizations and companies.</li>
<li>Performs advisory and consulting work for the organization as a recognized authority for broad program areas or in an intensely specialized area.</li>
<li>Oversees and supports a multidisciplinary Damage Assessment Team (DAT) consisting of licensed trades (plumber, electrician, HVAC technician, etc.).</li>
<li>Oversees facility inspections and assessments being performed by KBR and subcontractors.</li>
<li>Conducts technical evaluations of vendor quotations.</li>
<li>Is responsible for ensuring that all projects are completed to the highest standards of quality, safety, and efficiency.</li>
<li>Ensures compliance with U.S. military standards, applicable codes, and contract requirements.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a US citizen.</li>
<li>Must have an active US Secret security clearance.</li>
<li>Must have a minimum of a BA/BS degree in civil engineering.</li>
<li>Minimum 10 years of civil engineering work experience.</li>
<li>Professional Engineer (PE) license issued by a US state in civil engineering.</li>
<li>Experience supporting public works or US Government facility projects.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience supporting DoS/DoD-related programs, international programs, or field-based monitoring contracts.</li>
<li>Familiarity with digital data collection tools and field-based inspection/monitoring methodologies.</li>
<li>Experience building dashboards, visualizations, and performance reporting packages for customers and leadership.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job TitleMaintenance TechnicianJob Description<p><b>Job purpose statement </b></p><br><ul><li><p>Electromechanical maintenance activities on site.</p><br></li><li><p>Responsible for solving errors for minor and major system components.</p><br></li></ul><p><b>Scope </b></p><br><ul><li><p>Maintenance (electrical and mechanical) activities on site as scoped in the service contract.</p><br></li><li><p>Maintain and monitor performance of minor and major equipment of the baggage handling system.</p><br></li></ul><p><b>Qualification and abilities </b></p><br><ul><li><p>Middle level of vocational and/or technical education.</p><br></li><li><p>Electromechanical (EM) specialist.</p><br></li><li><p>Able to read and understand EM schematics and/or drawings.</p><br></li><li><p>Overall, 10 years of experience as electromechanical technician.</p><br></li><li><p>Minimum 4 years’ experience in s BHS electromechanical technician (preferred experience in similar working environment).</p><br></li><li><p>Preferred experience in (BHS) baggage handling system.</p><br></li><li><p>Ability to work under stressful situations and pressure.</p><br></li><li><p>Communicate, read, and write the English language (mid to high level).</p><br></li><li><p>Flexibility and capability to take-over or handover work to the next shift team.</p><br></li><li><p>Controlling baggage flows and correcting flow disturbances.</p><br></li><li><p>Quick and rapid response to reported errors or failures.</p><br></li><li><p>Electromechanical fault-finding capability and restoration.</p><br></li><li><p>Metrics and/or multi-meter signal measurement knowledge.</p><br></li><li><p>Knowledge on BHS controls equipment.</p><br></li></ul><p><b>Responsibilities</b></p><br><ul><li><p>Responsible for preventive and corrective maintenance of electro-mechanical and other BHS equipment.</p><br></li><li><p>Solve errors on electrical and mechanical equipment of the automated baggage handling system (BHS).</p><br></li><li><p>Carry out electrical-mechanical corrective and preventive maintenance.</p><br></li><li><p>Responsible for ensuring that the preventive maintenance of the BHS is carried out properly and in a timely manner.</p><br></li><li><p>Responsible for solving any errors or faults in a proactive manner.</p><br></li></ul><p><b>List of key activities</b></p><br><ul><li><p>Execution of daily maintenance activities.</p><br></li><li><p>Daily inspections and faut findings.</p><br></li><li><p>Daily monitoring of equipment condition.</p><br></li><li><p>Identifying causes of, and rectifying, equipment failures.</p><br></li></ul><p><b>Work pattern</b></p><br><p> Shifts</p><br><p><b>Differentiator</b></p><br><ul><li><p>All-round maintenance specialist on the BHS minor and major equipment.</p><br></li><li><p>Deals with exceptional cases and capable of knowledge transfer (instructs; determines standards; proposes ideas for improvements).</p><br></li><li><p>Tunes own work pace to activities of others as needed by operations.</p><br></li><li><p>Self-reliant in a variety of less interrelated technical tasks.</p><br></li><li><p>Acts independently in several technical tasks with consistency.</p><br></li><li><p>Identifies issues that needs attention for proposed improvements.</p><br></li><li><p>Solves problems in anticipation to avoid any disruption to operations.</p><br></li></ul> </div>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine & fine dining restaurants, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Ensuring culinary standards and responsibilities are met for restaurant</h4>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h4>Leading kitchen team</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h4>Establishing and maintaining restaurant kitchen goals</h4>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> A Bahrain-based specialist company in swimming pool solutions — equipment trading, maintenance, construction and related services. Our range covers circulation pumps, filtration systems, pool heaters, heating and cooling systems, salt chlorinators, underwater lighting, robotic cleaners, cleaning kits, pool chemicals, pool furniture and lifesaving accessories. We are committed to quality products, reliable service and cost-effective solutions for our customers.</p><p><br></p><p>We are looking for a field-based Sales Executive to grow our swimming pool equipment business across Bahrain. You will sell to hotels, resorts, contractors, consultants, facility management companies and private pool owners — generating enquiries, preparing quotations, closing orders and building long-term customer relationships.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p><br></p><p>• Identify and develop new customers while maintaining strong relationships with existing clients. </p><p>• Generate and follow up on sales enquiries, quotations and purchase orders through to closure. </p><p>• Promote our full product range: swimming pool, spa, sauna, steam, filtration, heating and related equipment. </p><p>• Conduct regular visits to customers, contractors, consultants and project sites. </p><p>• Achieve agreed monthly and annual sales targets. </p><p>• Coordinate with the technical, purchasing, warehouse and accounts teams to ensure smooth order execution. </p><p>• Monitor market trends, competitor activity and pricing, and report findings to management. </p><p>• Follow up on deliveries and customer payments / outstanding receivables. </p><p>• Maintain accurate records of enquiries, quotations and customer visits. </p><p><br></p><p>ESSENTIAL REQUIREMENTS</p><p><br></p><p>• Currently residing in Bahrain with a transferable visa or NOC. </p><p>• Valid Bahrain driving licence — the role requires daily independent travel to client and project sites. </p><p>• 2–5 years' sales experience in swimming pool equipment, MEP, construction, water treatment or a related industry. </p><p>• Proven ability to generate new business, follow up enquiries, prepare quotations and close orders. </p><p>• Strong spoken and written English; confident dealing with hotel maintenance teams, contractors, consultants and other decision-makers. </p><p>• Comfortable with field sales and on-site client visits to hotels, resorts and commercial properties. </p><p>• Working knowledge of MS Office (Word, Excel, Outlook).</p><p><br></p><p>PREFERRED / ADVANTAGEOUS </p><p><br></p><p>• Technical understanding of swimming pool equipment, pumps, filtration and pool chemicals. </p><p>• Existing network among Bahrain hotels, resorts, FM companies and pool contractors. </p><p>• Arabic language skills. </p><p>• Own car. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Swimming Pool Equipment Sales, Sales Executive, B2B Sales, Field Sales, Pool Equipment Sales Specialist, Client Relationship Management, Negotiation Skills, Sales Strategy, Pool Construction Sales, Water Treatment Sales, MEP Sales, MS Office</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Talent Management</span></strong></p><br><br><ul><li><span>Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span>Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span>Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span>Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span>Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span>Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><br><ul><li><span>Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span>Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span>Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span>Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span>Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span>Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span>Drive continuous Improvement in the Performance Management processes.</span></li><li><span>Use MYTW tool to drive the administration and analytics.</span></li></ul><p><strong><span>Employee Voice</span></strong></p><br><br><ul><li><span>Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span>Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span>Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span>Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p><strong><span>Employee Engagement: </span></strong></p><br><br><ul><li><span>Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span>Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span>Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span>Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span>Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span>Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Lead a team of HRD professionals.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li>Minimum 8 years in an HR role.</li><li>Degree-level qualification on Human Resources is desirable. </li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. </li><li><span>Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span>Ability to prioritize in a complex environment.</span></li><li><span>Maintain a high degree of cultural sensitivity.</span></li><li><span>Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span>Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span>Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span>Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span>Capable of building collaborative relationships.</span></li><li><span>Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span>Possess strong business acumen and process skills.</span></li><li><span>High customer orientation and able to build relationships.</span></li><li><span>Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span>Hands-on mentality, proactive.</span></li><li><span>Sound business judgment when developing and implementing HR development.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<div ><font face="arial"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Talent Management</span></strong></p><ul><li><span >Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span >Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span >Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span >Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span >Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span >Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p ><strong><span >Performance Management</span></strong></p><ul><li><span >Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span >Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span >Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span >Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span >Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span >Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span >Drive continuous Improvement in the Performance Management processes.</span></li><li><span >Use MYTW tool to drive the administration and analytics.</span></li></ul><p ><strong><span >Employee Voice</span></strong></p><ul><li><span >Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span >Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span >Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span >Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p ><strong><span >Employee Engagement: </span></strong></p><ul><li><span >Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span >Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span >Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span >Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span >Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p ><strong><span >People Management</span></strong></p><ul><li><span >Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span >Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Lead a team of HRD professionals.</span></li></ul><div><span ><br></span></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li>Minimum 8 years in an HR role.<span ></span></li><li>Degree-level qualification on Human Resources is desirable. <span ></span></li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. <span ></span></li><li><span >Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span >Ability to prioritize in a complex environment.</span></li><li><span >Maintain a high degree of cultural sensitivity.</span></li><li><span >Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span >Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span >Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span >Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span >Capable of building collaborative relationships.</span></li><li><span >Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span >Possess strong business acumen and process skills.</span></li><li><span >High customer orientation and able to build relationships.</span></li><li><span >Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span >Hands-on mentality, proactive.</span></li><li><span >Sound business judgment when developing and implementing HR development.</span></li></ul><div><span ><br></span></div><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span > </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></font></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>