Operation Specialist Jobs in Bahrain
663 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2395 - Manager - CVM and Retention • Operation Zain Bahrain • Division Commercial • Location Bahrain - Manama</p><p>The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</li><li>Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</li><li>Monitor churn trends and provide proactive insights to minimize attrition.</li><li>Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</li><li>Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</li><li>Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</li><li>Build and maintain dashboards to track the performance and ROI of CVM campaigns.</li><li>Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</li><li>Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</li><li>Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</li><li>Implement personalized communication strategies for different customer segments.</li><li>Establish and lead churn management processes, including proactive and reactive churn strategies.</li><li>Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</li><li>Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</li><li>Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</li><li>Prepare and present regular reports, insights and recommendations to Senior Management.</li><li>Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</li><li>Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</li><li>Perform other related duties or special projects assigned by Senior Management.</li></ul><p><strong>Education and Experience</strong></p><ul><li>BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master s degree or a professional certification in CVM or Data Analytics is an advantage).</li><li>8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</li><li>Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</li><li>Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</li><li>Proficiency in campaign management tools and BI/Analytics platforms.</li><li>Excellent communication, presentation and reporting skills.</li><li>Problem solving and decision-making abilities with a data driven and customer-centric mindset.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Sous Chef – Nikkei (Peruvian & Japanese cuisine), you will support the Executive Chef in overseeing the daily operations of the assigned kitchen while ensuring the highest culinary standards are consistently maintained. The role requires strong expertise in Nikkei cuisine, combining Peruvian and Japanese culinary traditions, with a focus on creativity, precision, presentation, and authentic flavor profiles.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities:</h4>
<li>Assist the Executive Chef in managing the overall kitchen operation and daily food preparation.</li>
<li>Prepare and ensure consistently excellent quality, presentation, and freshness of all dishes.</li>
<li>Lead the preparation and execution of Nikkei-inspired menus, including contemporary Peruvian-Japanese fusion specialties.</li>
<li>Ensure all mise en place is prepared and organized according to operational requirements.</li>
<li>Supervise kitchen colleagues and support training, coaching, and performance development.</li>
<li>Monitor food preparation to ensure consistency with established recipes and company standards.</li>
<li>Maintain high standards of hygiene, sanitation, and food safety practices at all times.</li>
<li>Support menu planning, seasonal menu development, and innovative culinary concepts.</li>
<li>Ensure proper food storage, stock rotation, and inventory management procedures are followed.</li>
<li>Control food costs through proper portioning, waste management, and efficient product utilization.</li>
<li>Coordinate closely with service teams regarding menu changes, special dietary requirements, and guest preferences.</li>
<li>Ensure all kitchen equipment is properly maintained and operational.</li>
<li>Assist with ordering supplies and maintaining relationships with suppliers and vendors.</li>
<li>Foster a positive, collaborative, and high-performing kitchen culture.</li>
<li>Perform additional duties as assigned by the Executive Chef.</li>
<h4>Qualifications</h4>
<li>Degree or certification in culinary arts or hospitality management preferred.</li>
<li>Proven experience as a Sous Chef or Senior Chef de Partie in upscale restaurants, luxury hotels, or lifestyle dining concepts.</li>
<li>Strong experience in Nikkei cuisine, blending Peruvian and Japanese culinary traditions.</li>
<li>Excellent knowledge of Japanese and Peruvian ingredients, cooking techniques, sauces, marinades, and presentation styles.</li>
<li>Strong understanding of contemporary fusion cuisine and modern plating techniques.</li>
<li>Ability to work effectively in a fast-paced, high-volume environment.</li>
<li>Strong leadership, communication, and organizational skills.</li>
<li>Passion for creativity, innovation, and culinary excellence.</li>
<li>Knowledge of HACCP and food safety standards.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a security supervisor for our resort hotel, you will take on a pivotal role in leading and supervising the security team to ensure a safe and secure environment for guests, staff, and property. Your expertise, leadership skills, and commitment to excellence will contribute significantly to the success of our hospitality operations. Join us in creating a secure atmosphere where your guidance fosters a culture of teamwork, accountability, and customer service in the pre-opening phase.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Team leadership:</strong> Supervise and lead a team of security officers, providing guidance and support. Foster a culture of teamwork, accountability, and excellence within the security department.</li>
<li><strong>Security operations oversight:</strong> Oversee day-to-day security operations, ensuring compliance with established protocols. Conduct regular briefings and debriefings with the security team.</li>
<li><strong>Training and development:</strong> Provide training to security personnel on procedures, protocols, and customer service. Identify areas for improvement and implement ongoing training programs.</li>
<li><strong>Patrols and surveillance:</strong> Conduct regular security patrols to monitor and maintain a visible presence. Supervise the operation of CCTV and surveillance systems.</li>
<li><strong>Incident response:</strong> Lead responses to security incidents, coordinating with internal and external stakeholders. Conduct thorough investigations of security-related incidents and prepare detailed reports.</li>
<li><strong>Access control:</strong> Oversee access control systems, managing permissions and restrictions. Ensure proper verification of individuals accessing restricted areas.</li>
<li><strong>Collaboration with departments:</strong> Collaborate with other hotel departments to integrate security measures seamlessly. Address security-related concerns and inquiries from guests and staff.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent; additional certifications in security management are a plus.</li>
<li><strong>Experience:</strong> Proven experience in a supervisory role in security, preferably in a hospitality setting.</li>
<li><strong>Leadership skills:</strong> Strong leadership, communication, and decision-making abilities. Ability to motivate and inspire a security team.</li>
<li><strong>Training and development:</strong> Experience in developing and delivering security training programs.</li>
<li><strong>Regulatory compliance:</strong> In-depth knowledge of local and national security regulations.</li>
</ul>
<h4>Physical aspects of position:</h4>
<p>Ability to actively supervise security operations and respond to incidents effectively.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As desalination plant operator your responsibility is to ensure the efficient and safe operation of the resort's desalination plant. An ideal candidate will have a strong technical background in water treatment processes, excellent problem-solving skills, and the ability to perform maintenance and monitoring tasks to ensure uninterrupted water supply. This role requires a proactive approach to troubleshooting, adherence to safety protocols, and maintaining high operational standards.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Plant operations:</strong> Monitoring and operating the desalination plant systems to ensure optimal performance and water quality. Adjusting equipment settings and controls to maintain required operational parameters. Conducting routine inspections of plant equipment, including pumps, valves, and filtration systems, to ensure proper functioning.</li>
<li><strong>Maintenance and repairs:</strong> Performing preventive maintenance and troubleshooting plant equipment to minimize downtime. Identifying and repairing mechanical and electrical faults within the desalination system. Coordinating with the engineering team to schedule major repairs and ensure timely completion.</li>
<li><strong>Water quality monitoring:</strong> Testing water samples to ensure compliance with quality standards and reporting any anomalies. Recording and analyzing water treatment data to track plant performance and identify areas for improvement. Ensuring proper chemical dosing and monitoring chemical inventory levels.</li>
<li><strong>Documentation and reporting:</strong> Maintaining accurate logs of plant operations, maintenance activities, and water quality results. Preparing daily reports on plant performance and submitting them to the duty engineer. Reporting any operational issues or equipment malfunctions promptly to the engineering team.</li>
<li><strong>Safety and compliance:</strong> Following all safety procedures and regulations to ensure a safe working environment. Conducting routine safety inspections and participating in safety drills as required. Ensuring compliance with environmental regulations and water treatment standards.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Experience:</strong> Previous experience in desalination plant operations or a related field.</li>
<li><strong>Technical skills:</strong> Strong technical skills in mechanical, electrical, and water treatment systems.</li>
<li><strong>Knowledge:</strong> Familiarity with water treatment processes, reverse osmosis systems, and chemical dosing.</li>
<li><strong>Problem-solving:</strong> Ability to troubleshoot and resolve technical issues efficiently.</li>
<li><strong>Communication:</strong> Strong communication and teamwork skills.</li>
<li><strong>Flexibility:</strong> Willingness to work various shifts, including weekends and holidays.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and passionate sous chef to join our culinary team. The ideal candidate will be responsible for overseeing daily kitchen operations, ensuring the consistent preparation and presentation of high-quality dishes, maintaining food safety and hygiene standards, and leading the kitchen team to deliver exceptional dining experiences. The successful candidate will demonstrate strong leadership, excellent culinary skills, and the ability to thrive in a fast-paced environment while maintaining operational efficiency and cost control.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities:</h4>
<strong>Kitchen operation</strong><br>
<li>Assist in planning, organizing, and supervising all kitchen activities.</li>
<li>Ensure food is prepared and presented according to established recipes and standards.</li>
<li>Monitor food quality, portion control, and presentation.</li>
<li>Oversee kitchen operations in the absence of the executive chef.</li>
<strong>Team leadership</strong><br>
<li>Supervise, train, and mentor kitchen staff.</li>
<li>Delegate tasks and ensure efficient workflow during service periods.</li>
<li>Promote teamwork, professionalism, and a positive working environment.</li>
<li>Assist in staff scheduling and performance management.</li>
<strong>Food safety & hygiene</strong><br>
<li>Ensure compliance with food safety, sanitation, and hygiene regulations.</li>
<li>Maintain a clean, organized, and safe kitchen environment.</li>
<li>Monitor proper food storage, handling, and stock rotation practices.</li>
<strong>Inventory & cost control</strong><br>
<li>Assist with inventory management, purchasing, and stock control.</li>
<li>Monitor food costs and minimize waste.</li>
<li>Ensure proper use and maintenance of kitchen equipment.</li>
<li>Support cost-control initiatives while maintaining quality standards.</li>
<strong>Menu development</strong><br>
<li>Assist in menu planning, recipe development, and seasonal promotions.</li>
<li>Contribute creative ideas to enhance the dining experience.</li>
<li>Ensure consistency across all menu offerings.</li>
<h4>Qualifications</h4>
<li>Culinary arts diploma or equivalent professional training preferred.</li>
<li>Minimum 3u20135 years of culinary experience, including supervisory responsibilities.</li>
<li>Strong knowledge of food preparation techniques, kitchen operations, and food safety standards.</li>
<li>Experience in high-volume food service environments preferred.</li>
<h4>Skills & competencies</h4>
<li>Strong leadership and team management skills.</li>
<li>Excellent organizational and time-management abilities.</li>
<li>Ability to work under pressure in a fast-paced environment.</li>
<li>Strong communication and problem-solving skills.</li>
<li>Attention to detail and commitment to quality.</li>
<li>Knowledge of HACCP and food safety regulations.</li>
<h4>Working conditions</h4>
<li>Ability to stand for extended periods.</li>
<li>Ability to lift and carry kitchen supplies and equipment.</li>
<li>Flexible schedule, including weekends, evenings, and public holidays.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrianu2019s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>
<p><h4>Job summary</h4>
<p>We are seeking an experienced, confident, and guest-focused captain waiter to join the team at Little Krazy, a whimsical fine-dining destination where exceptional hospitality meets immersive dining.</p>
<p>As a captain waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section. You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure. Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.</p>
<p>More than serving food and beverages, you are an ambassador of the Little Krazy experience. Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Deliver exceptional, personalised table service in accordance with the restaurant's service standards.</li>
<li>Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.</li>
<li>Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.</li>
<li>Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.</li>
<li>Provide expert recommendations based on guest preferences, dietary requirements, and allergies.</li>
<li>Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.</li>
<li>Accurately take food and beverage orders and enter them into the POS system.</li>
<li>Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.</li>
<li>Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.</li>
<li>Resolve guest concerns professionally and escalate issues to management where appropriate.</li>
<li>Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.</li>
<li>Assist in training, coaching, and mentoring junior front-of-house team members.</li>
<li>Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.</li>
<li>Process guest bills accurately and efficiently, ensuring a seamless payment experience.</li>
<li>Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.</li>
<li>Ensure compliance with food safety, hygiene, and health and safety standards.</li>
<li>Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–3 years’ experience as a captain waiter or senior waiter in a premium restaurant, luxury hotel, or fine-dining restaurant.</li>
<li>A warm, engaging, and professional approach with a genuine passion for hospitality.</li>
<li>Fluent in Arabic and English with excellent verbal communication skills.</li>
<li>Outgoing, confident, and charismatic personality.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong understanding of food and beverage service, with ability to upsell effectively.</li>
<li>Team player who thrives in a fast-paced, dynamic environment.</li>
<li>Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.</li>
<li>Experience using restaurant POS systems.</li>
<li>Proven ability to remain calm, organised, and efficient in a fast-paced environment.</li>
<li>Impeccable personal presentation and professional demeanour.</li>
</ul>
<h4>About the group</h4>
<p>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.</p>
<p>At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.</p>
<h4>Crafting a homegrown legacy</h4>
<p>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.</p>
<h4>Our signature brands</h4>
<p>Every brand under our umbrella proudly reflects the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in entertainment, hospitality, F&B, lifestyle, wellness, family & pet entertainment experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.</p>
<p>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.</p>
<h4>We are only getting started!</h4>
<p>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.</p>
<h4>People first</h4>
<p>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.</p>
<h4>Benefits</h4>
<ul>
<li>Competitive salary packages – aligned with market standards and experience.</li>
<li>Visa (1 year temp) & flights into the country for non-citizens.</li>
<li>Accommodation.</li>
<li>Transportation allowance.</li>
<li>Career development & internal promotions – grow with us across departments and seasons.</li>
<li>Creative & collaborative work culture – built on passion, innovation, and attention to detail.</li>
<li>Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment.</li>
<li>Experience working on premium events within The Groves, Riyadh Season.</li>
<li>Cultural diversity – join a team of passionate professionals from around the world.</li>
</ul>
<p>Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>We are seeking an experienced and passionate Sous Chef to join our culinary team. The ideal candidate will be responsible for overseeing daily kitchen operations, ensuring the consistent preparation and presentation of high-quality dishes, maintaining food safety and hygiene standards, and leading the kitchen team to deliver exceptional dining experiences. The successful candidate will demonstrate strong leadership, excellent culinary skills, and the ability to thrive in a fast-paced environment while maintaining operational efficiency and cost control.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><br><p><strong>Kitchen Operation</strong></p><br><ul><li>Assist in planning, organizing, and supervising all kitchen activities.</li><li>Ensure food is prepared and presented according to established recipes and standards.</li><li>Monitor food quality, portion control, and presentation.</li><li>Oversee kitchen operations in the absence of the Executive Chef.</li></ul><p><strong>Team Leadership</strong></p><br><ul><li>Supervise, train, and mentor kitchen staff.</li><li>Delegate tasks and ensure efficient workflow during service periods.</li><li>Promote teamwork, professionalism, and a positive working environment.</li><li>Assist in staff scheduling and performance management.</li></ul><p><strong>Food Safety & Hygiene</strong></p><br><ul><li>Ensure compliance with food safety, sanitation, and hygiene regulations.</li><li>Maintain a clean, organized, and safe kitchen environment.</li><li>Monitor proper food storage, handling, and stock rotation practices.</li></ul><p><strong>Inventory & Cost Control</strong></p><br><ul><li>Assist with inventory management, purchasing, and stock control.</li><li>Monitor food costs and minimize waste.</li><li>Ensure proper use and maintenance of kitchen equipment.</li><li>Support cost-control initiatives while maintaining quality standards.</li></ul><p><strong>Menu Development</strong></p><br><ul><li>Assist in menu planning, recipe development, and seasonal promotions.</li><li>Contribute creative ideas to enhance the dining experience.</li><li>Ensure consistency across all menu offerings.</li></ul><br>Qualifications<br><br><ul><li>Culinary Arts Diploma or equivalent professional training preferred.</li><li>Minimum 3–5 years of culinary experience, including supervisory responsibilities.</li><li>Strong knowledge of food preparation techniques, kitchen operations, and food safety standards.</li><li>Experience in high-volume food service environments preferred.</li></ul><p><strong>Skills & Competencies</strong></p><br><ul><li>Strong leadership and team management skills.</li><li>Excellent organizational and time-management abilities.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Strong communication and problem-solving skills.</li><li>Attention to detail and commitment to quality.</li><li>Knowledge of HACCP and food safety regulations.</li></ul><p><strong>Working Conditions</strong></p><br><ul><li>Ability to stand for extended periods.</li><li>Ability to lift and carry kitchen supplies and equipment.</li><li>Flexible schedule, including weekends, evenings, and public holidays.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<p>Ensure that an oversight, inspection, and auditing program is in place supplemented by appropriate documentation, record keeping, reporting, and coordination efforts to achieve compliance with the applicable local and international regulations for Aerodrome Certification.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Coordinates with FM to ensure BIA Airfield infrastructure compliances in line with ICAO standards and BCAA CAR001 and to meet BCAA Aerodrome Certification requirements</li><li>Oversights FM and D&T through planned and/or ad-hoc audits and inspections to ensure framework is in place that involves the monitoring of all airside works conducted by D&T/FM, contractors and other relevant parties.</li><li>Reports any observed non-conformities or areas of concern to management immediately. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Supports with the management of BCAA audit findings and the implementation of their associated corrective action plans to achieve full compliance</li><li>Oversights Airside Operations through planned and/or ad-hoc audits and inspections to ensure the smooth, safe, and efficient implementation of planned closures at the movement area.</li><li>Supports with the management of the Aerodrome Certification audit, including preparation for and administration of the audit schedules, and development/follow-up on the implementation of corrective action plans, and the effective implementation of the regulatory audit preparation procedure.</li><li>Conducts inspections at the airside and produces reports for management attention regarding any pavement condition, marking, lighting, signs and other observations that may impact safety or the airport's level of compliance. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Ensures that routine inspections are carried out on works at the airside to verify work permit compliance and with applicable relevant local and international regulations and established SOPs and Manuals.</li><li>Review maintenance programs, schedules and procedures developed by D&T/FM and/or contractors and report any findings or observations that require attention and action by the responsible department.</li><li>Produce reports highlighting findings or observations.</li><li>Reports to management with observations and recommendations for corrective and preventive action.</li><li>Actively participate in and support with the investigation of non-conformances to establish root cause and lessons learned.</li><li>Participate in the investigation of incidents or accidents, where required.</li><li>Ensures oversight over the handover and takeover process and reports any deviations or conditions for immediate action by Airside Operations and FM.</li><li>Oversights the VDGS configuration process to ensure that the framework meets the safety and operational requirements, in accordance with the aircraft allowance chart for each stand.</li><li>Review the Aircraft Allowance Chart and ensure the content is up to date and in line operational, safety, and regulatory requirements as part of the allowance chart review workflow (in coordination with Airside Operations, FM, and APOC).</li><li>Reviews and verifies studies conducted by FM evaluating aircraft movement in the airfield using Aviplan and AutoCAD software to ensure safe movement, parking, and operation of aircraft in line with the established safety, regulatory, and operational needs.</li><li>Develops safety instructions and procedures for such activities where necessary.</li><li>Carries out a gap analysis to determine BAC's level of compliance against the aerodrome certificate requirements, including but not necessarily limited to BCAA CAR001, BCAA ANTR Vol 3 Part 19, ICAO Annex 14, and associated ICAO Docs.</li><li>Producing gap analysis document outlining all applicable regulations.</li><li>Gap analysis demonstrates existing measures to achieve compliance.</li><li>Maintains the gap analysis through annual review (and ad-hoc reviews depending on changing circumstances and developments).</li><li>Based on approvals from MAS on the recommendations, coordinates with the concerned departments to ensure a corrective action plan is in place, and ensures necessary follow-up.</li><li>Supports with the review and update of the Aerodrome Manual to ensure compliance with BCAA CAR001 requirements.</li><li>Supports with the review and update of the Safety Management System Manual to ensure compliance with BCAA CAR001 and ANTR Vol 3 Part 19 regulations.</li><li>Participates in the review and development of safety and operational procedures, instructions, advisory circulars, and other related documents to ensure safe, compliant, and continuous operations.</li><li>Ensures that training on regulatory compliance (ICAO Annex 14, BCAA CAR001) appropriate to the job level and job description is delivered to Airside Operations and Aerodrome Safety personnel.</li><li>Monitors the level of Airside Operations compliance with the inspection requirements.</li><li>Supports with the change management and risk assessment process as required.</li><li>Ensures that the company library for regulations is up to date.</li><li>Monitor the BCAA website to identify any changes to regulations.</li><li>Reviews aeronautical studies and other airside project documentation on behalf of Aerodrome Safety and as per the review workflow to ensure compliance with ICAO Annex 14 and associated documents, and BCAA CAR001.</li><li>Reports any observed non-compliance at the airfield or outside the airport boundary that may affect the aerodrome s OLS.</li><li>Reviews reports on the performance of Runway closures in relation to the scope of work to evaluate the acceptability of friction test levels, condition of ground marking, AGL, signage, and pavement.</li><li>Building audit programmes and designing checklists and questionnaires to ensure compliance is maintained.</li><li>Manages the tasks and responsibilities of auditors to achieve compliance assurance with stakeholders and with BAC departments.</li><li>Ensures the audit program achieves the desired level of compliance with the aerodrome certification requirements.</li><li>Supports with the effective implementation of the Safety Management System Manual, which includes safety promotion campaigns, inspections, oversight, auditing, investigations, risk management, etc.</li><li>Ensure appropriate knowledge transfer on the roles, responsibilities, and competencies of Aerodrome Compliance to Aerodrome Safety personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>EDUCATION/QUALIFICATIONS:</strong></p><ul><li>Bachelor's degree in Aviation Management, Engineering, or an equivalent major in the related field.</li><li>ICAO/ACI certification in aerodrome compliance and safety, which may include: Working with Annex 14, Auditing and compliance, Safety Management System, Aerodrome Certification, Aerodrome Safeguarding and OLS, Aeronautical studies and risk analysis, Managing aerodrome works, Wildlife Hazard Management, Human Factors.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>Minimum 4 years of experience with special focus on compliance assurance.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking a skilled and passionate Barista – Specialty Hot Drinks to join our hospitality team.<br> The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.<br> The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages , while maintaining consistency, presentation, and quality throughout service.<br> The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.<br> Key Responsibilities: Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.<br> Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks .<br> Prepare and execute signature hot drinks , including seasonal and creative beverage recipes.<br> Create and maintain high-quality latte art where required.<br> Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.<br> Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.<br> Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.<br> Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.<br> Maintain a clean, organised, and fully stocked barista station throughout service.<br> Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.<br> Carry out daily opening and closing procedures, including equipment cleaning and calibration.<br> Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.<br> Minimise product waste while maintaining quality and consistency.<br> Follow all food safety, hygiene, health, and safety procedures.<br> Ensure all beverages are presented according to the concept's quality and aesthetic standards.<br> Work closely with the service and kitchen teams to ensure smooth and efficient operations.<br> Assist with the development and testing of new specialty beverages and seasonal drink menus when required.<br> Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.<br> Strong knowledge of specialty coffee preparation and espresso-based beverages .<br> Proven ability to operate and maintain professional espresso machines and grinders.<br> Strong milk steaming, texturing, and latte art skills.<br> Experience preparing signature and specialty hot beverages .<br> Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.<br> Good understanding of food safety and hygiene standards.<br> Excellent customer service and communication skills.<br> Ability to work efficiently under pressure in a high-volume environment.<br> Strong attention to detail and commitment to consistency.<br> Professional grooming and presentation.<br> Fluent English communication skills; additional languages are an advantage.<br> Barista or specialty coffee certification is preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<p>JOB SUMMARY The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader. He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p><p>RESPONSIBILITIES The primary responsibilities of the role include:</p><p>Essential Position Expectations and Job Functions:</p><ul><li>Maintains complete knowledge of: Daily schedule of group functions, times, locations, amount of people and specific requirements</li><li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge</li><li>Labor Management System or Financial Labor Control</li><li>All department / hotel policies, procedures, and standards</li><li>Safety guidelines</li><li>Plans and organizes for both daily and long range goals and objectives</li><li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.</li><li>Works closely with Culinary Team to ensure effective communication</li><li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.</li><li>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.</li><li>Up and service of each meal period.</li><li>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.</li><li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.</li><li>Ensures compliance to local liquor control laws</li><li>Ensures compliance to local and city health department requirements</li><li>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.</li><li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP s</li><li>Documents pertinent information in the departmental log book.</li><li>Completes all paperwork and closing & or opening duties in accordance with departmental standards.</li><li>Maintains daily checklists in accordance with departmental standards.</li><li>Develops staff through progressive training and continuous review</li><li>Assists In outlets when business dictates and during meal pick periods</li></ul><p>Secondary Functions:</p><ul><li>Attends and participates in all scheduled departmental meetings</li><li>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews</li><li>Monitors Daily Payroll edits and record keeping</li><li>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Must have at least 2 years experience as assist. Manager. Must have experience with an up scale restaurant. 8 Years in hotel / food and beverage operations at the luxury level Education Hotel Management School graduate or Voyager Program Required Skills Ability to express creativity in the dining environment Highly adaptable to changes Knowledge of coordinating group reservations and requests Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events Excellent verbal and written communications skills. Excellent Italian or another language skills. Knowledge of cost controls as they relate to labor and supplies Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers Must be very detail oriented and able to pinpoint defects in a timely manner Must be a good public speaker, the ability to communicate clearly the goals and objectives Must have computer skills that include word, excel, PowerPoint. Ability to communicate in the English language, preferably one or two more languages Knowledge of Micros, eat app. Ability to ensure the highest level of quality in all areas of the operation Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy. Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores Will be required to ensure all employees receive performance reviews on anniversary dates or before Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings Ability to enforce hotel standards policies and procedures with staff Ability to prioritize and organize work assignments, delegate work Ability to direct performance of staff and follow up with connections where needed Ability to motivate staff and maintain a cohesive team Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards. Ability to ascertain department training needs and provide training in needed areas Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment Ability to input and access information into computer Ability to ensure confidentiality of guest and hotel information Ability to ensure security of storage room and to access hotel property Must be a strong recruiter to ensure proper staffing and the finest staff in the local community #LI-NS1</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Minimum Qualifications & Experience</p><ul><li><p>Master’s Degree / equivalent preferably in Naval Architecture or Marine/Mechanical Engineering from a reputed university.</p></li><li><p>Min 15 years of working experience in the sector (Oil & Gas, Marine, Maritime, Ship Repair & Building, Shipyards, EPC) and min. 10 at senior management level in international corporate organization.</p></li><li><p>Certifications as required and MBA as an added value.</p></li><li><p>Understanding of industry including risk management, compliance, and regulatory requirements. Understanding of Corporate structures and departments (IT, Finance, HR, Supply Chain).</p></li></ul><p>Required Skills </p><p>Lives the Values of Safety, Teamwork, Accountability, Customer Focus, Integrity, and Excellence.</p><ul><li><p>Leadership – Outstanding organizational and leadership abilities. Must lead by example, be initiative-taking and solution driven, taking ownership, and demonstrating consistent commitment and the willingness to go beyond in delivery. Decision making ability, Self-motivated with a remarkable level of managerial ability to lead, guide and develop the subordinates ensuring an efficient, effective, and motivated team.</p></li><li><p>Communication – possess excellent interpersonal communication and negotiations skills, must be a strong communicator who listens, who seeks to understand and then ensures to be understood. Excellent command of English (written and spoken). Ability of public speaking.</p></li><li><p>Team management – must excel at administering and coordinating groups of individuals by promoting teamwork, delegating effectively, resolving conflicts, setting goals, and evaluating performance, using positive and corrective feedback where appropriate. Superlative ability to manage and develop people towards common objectives. Ability to deal with people at all levels.</p></li><li><p>Planner – must work collaboratively with all stakeholders and support functions to develop and support the organization. Proactive, trustworthy, honest, & keeps confidentiality. Ability to initiate improvements in working methods with active participation of subordinates. Committed and focus on time management.</p></li><li><p>Negotiation – must be able to resolve conflict with the intent to achieve win-win scenarios. A critical skill within this is strategic thinking about any potential impact on planning, execution, and Client management.</p></li><li><p>Critical thinking – Aptitude in decision-making and problem-solving, with the ability to be creative and be as objective as possible when analyzing and evaluating an issue or situation to reach an unbiased judgment. Must be an analytical person, assign priorities with proficiency in many all areas of the business. Process oriented approach.</p></li><li><p>Cost management – must monitor and control company costs, develop program or initiatives for cost opportunities in accordance with P&L growth.</p></li><li><p>Quality management – work and ensure the team deliverables are of high standard and in accordance with international guidelines. Attention to details and committed to delivery.</p></li></ul><p>Proficiency with standard business and database software (MS Office, Microsoft PowerPoint, MS Access, MS Excel, Oracle SQL), high proficiency in Microsoft PowerPoint.</p><br><p>Job Summary</p><ul><li><p>Manage the day-to-day operations and commercial aspects of the company from all the point of views, internal and external and, at the same time, provide management and strategic planning approach for the business acquisition and execution in order to achieve company objectives as set by the Board of Directors:</p></li><li><p>Revenue Growth & Diversification - HSSE</p></li><li><p>Profitability and Cost Improvements - Customer Satisfaction</p></li><li><p>Assets & Resources Productivity - Cash Flow Management</p></li></ul><p>Develops policies/SOP and meet customer expectations – Ensure QHSSE aspects are the top priority of the organization.</p><ul><li><p>Acts as a strategic partner on the leadership team. Manages the overall strategy, purpose, and vision of the company with support and guidelines from the C-Suite. Develop new business and provide strategic direction . Preparation of yearly and 3 years budget ad strategic company plans, ensure achievements of the financial targets. Develop and implement plans for the operational infrastructure and yard facilities.</p></li><li><p>Work autonomously while ensuring CEO and Board of Directors expectations are readily met and exceeded. Foster a success-oriented, accountable environment within the company. Represents the organization with clients, investors, and business partners. Coaches and develops the team to ensure they are delivering against key business metrics. Motivates and leads a high-performance management team. Attracts, recruits, and retains required members of the executive team not currently in place.</p></li></ul><p>Duties & Responsibilities</p><ul><li><p>Oversee daily operations of the company and the work of the management. To oversee effective functioning of the Production and the operations in fulfilling the commitments of customers aiming to establish long-term relationship, safeguarding best interest and improving the organization’s turn over and bottom line.</p><br><ul><li><p>Ensure fast decision-making process to support and evolving operation - oversee and ensure that all employees strive to eliminate waiting time and take initiative to solve the problems instantly by having better (and long term) planning, coordination, and work preparation.</p></li><li><p>Set comprehensive goals for performance and growth to ensure the resources (assets and people) utilization is maximized and produce an efficient output. Lead employees to encourage maximum performance and dedication. Establish policies that promote company culture, vision, and values. Lead the creation of the operating procedures. Produce long term strategic Assets acquisition plan, transforming the organizational operations by introducing breakthrough technologies and automated robotic solutions</p><br><ul><li><p>Focus on company’s strategic and business plans in alignment with the business operating system, operating model, and organizational structure. Being an Expert at operations to ensure company’s products and services are created, perfected, delivered and serviced. High level Collaboration with other stakeholders and C-suite of the organization to ensure each function in the company should be focused on ensuring the operations function can operate at its optimal level.</p></li><li><p>Evaluate operational and financial performances, impellent improvements actions plan and long-term strategic growth factors. Participate in expansion activities (Investments, acquisitions, corporate alliances etc.) and manage the relationships with partners/vendors.</p><br><ul><li><p>Strategize and aim to methods to improve quality, efficiency, and productivity, reduce costs, increase profits by putting in place the correct and appropriate control measures. Works collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the firm and insure excellent client service. Lead & Manage the Design and implementation of business strategies, plans and procedures.</p><br></li></ul></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach & Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk & Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>
<p><h4>Description</h4>
<p><strong>Position type:</strong> Full-time<br>
<strong>Location:</strong> Germany (DEU)<br>
<strong>Salary range:</strong> $80,000 - $90,000 plus uplifts<br>
<strong>Security clearance requirement:</strong> Position requires active security clearance<br>
<strong>Certification requirements:</strong> CompTIA Security+<br>
<strong>Years of experience:</strong> 3-5 years in relevant field</p>
<h4>Roles and responsibilities</h4>
<p>This position reports directly to the PM, Site Lead, or their designee. The C2 Systems Analyst serves as the subject matter expert (SME) to enable C4I systems throughout the DoD to share information to build a common operational picture (COP) and common tactical picture (CTP) to enable leaders to make accurate and informed decisions based on situational awareness.</p>
<p>The Joint Tactical Common Operational Picture Workstation (JTCW) is a Windows-based tactical COP suite designed for battalion level and above to facilitate command and control functions by enhancing situational awareness and operational/tactical decision making. These support efforts are provided to military units while deployed, in garrison, in preparation for, and while participating in major exercises and contingency operations.</p>
<p>The C2 Systems Analyst will primarily provide support to US Marine Corps Forces Europe and Africa (MARFOREUR/AF) and also assist deployed or allocated Fleet Marine Force (FMF) units and other DoD agencies to configure, integrate, resolve issues, and establish their command-and-control architecture to meet exercise and contingency operations in European and African OCONUS regions.</p>
<p>This position is responsible for integrating a wide variety of C2 systems including, but not limited to Agile Client, Command-and-Control Personal Computer (C2PC), Tactical Assault Kit (TAK), Joint Tactical COP Workstation (JTCW), Tactical Service Orientated Architecture (TSOA), Advanced Field Artillery Tactical Data System (AFATDS) and Data Dissemination Service (DDS).</p>
<p>The C2 Systems Analyst will work cross-functionally with several departments, but most importantly with the Command Post Systems Advisor (CPSA) and those who are performing work at the government customers’ sites. Travel is expected up to 25%.</p>
<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. All positions located at the government customer site require in-person/on-site attendance due to facility clearance and ISO operating standards.</p>
<p>Configure GCCS-TCO (JTCW/TCS) software to provide Marine Air Ground Task Force (MAGTF) Commanders the ability to map and display friendly and enemy locations as well as plan, develop, display, and transmit overlays of intended movements for command and control (C2) situational awareness (SA).</p>
<p>Establish common operational picture (COP), and coordinate COP Synchronization Tool (CST) configuration with higher, adjacent, and lower echelon commands.</p>
<p>Act as an alternate administrator for MCEN-S, TIE-S, and FMF-NS Tactical COP servers in coordination with the MARFOREUR/AF CPSA.</p>
<p>Provide over-the-shoulder C2 systems user training to MARFOREURAF Command Center watch standers, and be prepared to deploy with the Command Center personnel to offsite locations, such as during continuity of operations (COOP) events, both for training and real-world scenarios.</p>
<p>Provide executive-level C2 technical advice and support battle staffs with the identification of information flow required to support mission essential tasks (MET) in the identification of the configuration and integration of C2 systems.</p>
<p>Provide technical support to MARFOREURAF and deployed or allocated FMF units within the USEUCOM and USAFRICOM areas of operation on C2 related systems such as Agile Client, C2PC, GCCS-J, MCH, TAK, JADOCS, AFATDS (to include ASCA communications), and new or emergent capabilities.</p>
<p>Introduce MARFOREURAF to the tactics, techniques, and procedures (TTPs) and advances to emergent capabilities to achieve interdependence and operational effectiveness.</p>
<p>Resolve complex C2 systems issues related to system upgrades, network restrictions (ports, protocols, firewalls), and system versions.</p>
<p>Interface with FMF personnel and US government employees to provide break/fix support to C2 systems in a fast-paced, high-energy environment.</p>
<p>Provide support for interoperability between FMF and NATO units and systems in test and/or exercise events.</p>
<p>Research questions using available information resources: technical manuals, operating and administrator guides, fleet advisory messages (FAMs), and internal approved knowledge base(s).</p>
<p>Identify and elevate situations requiring urgent attention.</p>
<p>Configure and federate TAK Servers over a wide variety of communication paths.</p>
<p><strong>Note:</strong> This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.</p>
<h4>Requirements</h4>
<ul>
<li>Travel required for position - must be able to obtain or possess a valid US passport and be physically qualified to support military exercises and contingency operations.</li>
<li>Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.</li>
<li>Experience supporting Marine Corps C4I systems and equipment.</li>
<li>Minimum of 3 years’ experience in military training and education.</li>
<li>Direct participation in real-world operations is desired.</li>
<li>Strong active listening, data entry, and documentation skills.</li>
<li>Willing to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Familiar with configuring GCCS-TCO software (JTCW and TCS) to provide Marine Air Ground Task Force (MAGTF) Commanders a common operational picture (COP), and coordinate COP Synchronization Tool (CST) configuration with allied, coalition, higher, adjacent, and lower echelon commands.</li>
<li>Familiarity with and knowledge of using Maven Smart Systems to integrate GCCS, and other C2 systems information.</li>
<li>Familiar with configuring JADCOS, AFATDS, and other fires systems to provide MAGTF firing agencies with a full digital kill web.</li>
<li>Familiar with Tactical Receive Suite (TRS) software and Embedded National Technical Receiver (ENTR) to support the theater missile warning mission.</li>
<li>Understand and troubleshoot basic computer, Linux, Android and iOS configurations.</li>
<li>Intermediate understanding of Red Hat Enterprise Linux and PostgreSQL database system.</li>
<li>Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.</li>
<li>Strong active listening, data entry, and documentation skills.</li>
<li>Experience writing technical solutions, after-action reports, and commercial knowledge base articles.</li>
<li>Advanced analytical and troubleshooting skills, attention to detail, and consistent resolution of IT problems.</li>
</ul>
<h4>Certification requirements</h4>
<p>CompTIA Security+</p>
<h4>Benefits</h4>
<ul>
<li>Paid vacation, sick time and holidays</li>
<li>Medical, dental, life and disability insurance</li>
<li>401K with employer contribution matching</li>
<li>Service disabled veteran owned business</li>
<li>Equal opportunity employer</li>
<li>ISO 9001:2015 certified company</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine & fine dining restaurants, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Ensuring culinary standards and responsibilities are met for restaurant</h4>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h4>Leading kitchen team</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h4>Establishing and maintaining restaurant kitchen goals</h4>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Senior Process Engineer</p><b>Job Description</b><p>Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. </p><br><p>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.</p><br><p>In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.</p><br><p><span>We are looking for a <b>Senior Process Engineer</b> to provide technical leadership, development and control to the Family care Asset Tissue machine at Askar mill. so that it maintains the highest levels of productivity and profitability while maintaining high EHS and quality levels. Provide technical support to the Operations Team to ensure continuous and</span></p><br><p><span>competitive operations, to ensure smooth transition of production at converting section. </span></p><br><p><b>Key Responsibilities:</b></p><br><ul><li><span>Achieve a safe operating environment by promoting and auditing both EHS practices and training measures within the GCC Manufacturing. </span></li><li><span>Participate in the design programs that maintain occupational health, EHS and</span> <span>environment of the highest standard.</span></li><li><span>Comply with Corporate policies, procedures and statutory requirements by attendance at internal and external seminars and courses, reading books and journals and communicating with manufacturers’ representatives and assimilate the information for the purpose of achieving the highest levels of plant reliability and EHS.</span></li><li><span>All Regulatory Standards must be followed and achieved.</span></li><li><span>Monitor quality conformance, investigate causes of deviation and recommend</span> <span>appropriate solutions. Assist in the maintenance of quality specifications and the</span> <span>Centerline System to enable conformance to both customer requirements and machine capabilities</span>. <span>The development of a comprehensive quality control program that minimize waste and improves customer perception.</span></li><li><span>Ensure that the environmental design and operations of the project are within compliance of the standards of the Corporation and the Government.</span></li><li><span>Provide technical support on defined projects and ongoing improvements of processes, products and quality through innovative solutions to problems and the application of new technology. Maintain a technical monitoring service to the facility by applying accumulated experience of local technology and keeping abreast of external technology</span></li><li><span>Provide professional engineering knowledge and expertise for the solution of Mill daily operating problems. Utilize LEAN Manufacturing tools to address root causes and set standards to avoid repeated failures. </span></li><li><span>Develop and provide training programs for Operation crews </span><span>in order to</span><span> elevate their knowledge of process and equipment</span></li><li><span>Audit and make recommendations for the solution of problems relating to production, cost and quality of all production to assure the attainment of Mill Objectives and compliance with government regulations.</span></li><li><span>Recommend items for Capital Budgets and major maintenance budgets and implement project assignments on authorized budgets within the prescribed time limits and cost allowances.</span></li><li><span>Statistical analysis of process and quality data utilizing existing tools. </span></li><li><span>Continuously seek innovative solutions and lead by example</span></li><li><span>The incumbent is responsible for liaising with the suppliers to optimize all materials used.</span></li><li><span>Be a lead and role model for the Process engineers that report to him/her</span></li><li><span>Successful implementation of projects and trials on various assets and the maintenance</span> <span>of MSDS’s</span></li><li><span>All Material usages to be investigated and optimized</span></li><li><span>Implementing center lining and LEAN Manufacturing principles</span></li><li><span>Owner of Safety Element standard as part of EHS Management System</span></li><li><span>Drive Cost Transformation target with Lever 2 & 4 by improving efficiency and reducing </span><span>waste as well as optimizing cost of material</span></li></ul><ul><li><u><b>People Management</b></u></li><li><span>Provide coaching and development for teams and individual employees</span></li><li><span>Identifies training needs and arranges on-the-job training, and the development of</span> <span>subordinates</span></li><li><span>Establish a culture of consequence</span></li><li><span>Manage the performance assessment sessions for organization. Convey said ratings to</span> <span>people with specific feedback for improvement</span></li><li><span>Manage a succession planning system for your organization, identify potential growth</span> <span>opportunities for people and help them achieve. Identify potential resignation, retirement,</span> <span>etc. and ensure the company is ready for it</span></li><li><span>Create an environment of continuous improvement through empowerment, education</span> <span>and training. Develop a sense of belonging by creating a workplace that encourages high</span> <span>involvement and maximizes the capabilities of team and individuals. Focus on identifying</span> <span>potential leaders through KC Culture demonstration: 6 main behaviors in our culture:</span> <span>win consistently, continuously improve, build trust, build talent, make decisions, think</span> <span>customer. 4 values: caring, accountability, innovation, authentic.</span></li><li><span>Be the champion of Culture of Coaching ad Culture of Accountability</span></li></ul><ul><li><u><b>Compliance</b></u></li><li><span>Promote Up Stander culture in the facility</span></li><li><span>Know departmental related work instructions, SOP s and CFI s and perform Family </span></li><li><span>Care Manufacturing accordingly</span></li></ul><p><b>To succeed in this role, you will need the following qualifications:</b></p><br><ul><li><span>Graduate Chemical or Mechanical Engineering degree or equivalent.</span></li><li><span>Min. 5 years of Technical/Production experience in family Care manufacturing</span></li><li><span>A strong record of success in process improvement</span></li><li><span>Professional credibility</span></li><li><span>Lean Six Sigma exposure</span></li><li><span>Capable physically to work at Family care environment (Tissue Machine, RO plant, ETP, boiler) and to communicate withcross support team members. </span></li></ul><p><b>Led by Purpose. Driven by You.</b></p><br><p><b>And finally, the fine print….</b></p><br><p><br>For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. </p><br><p>The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. </p><br><p>Employment is subject to verification of local policies.</p><br><b>Primary Location</b>Olayan Facility<b>Additional Locations</b><b>Worker Type</b>Employee<b>Worker Sub-Type</b>Regular<b>Time Type</b>Full time </div>
<p><h4>Bank overview</h4>
<p>Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office in Bahrain. The Head of Application Support provides bank-wide leadership and accountability for the stability, availability, resilience, and controlled change of the bank's application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury and markets, CRM, trade finance, AML/KYC and sanctions, regulatory and finance reporting, data platforms, and enterprise integration.</p>
<p>The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the bank, IT vendors, and managed-service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premises, private cloud, and public cloud platforms.</p>
<p>As part of the bank's technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.</p>
<p>The job holder is expected to modernise and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline.</p>
<h4>Responsibilities of the role</h4>
<p>The job holder will be responsible for:</p>
<h4>Strategy and governance</h4>
<ul>
<li>Define, own and continuously evolve the application support strategy aligned with business objectives and the wider Group technology strategy, with clear roadmap around Temenos and its digital ecosystem.</li>
<li>Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.</li>
<li>Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.</li>
<li>Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.</li>
<li>Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.</li>
</ul>
<h4>Application ecosystem management</h4>
<ul>
<li>Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the bank's core banking and digital transformation strategy.</li>
<li>Own and drive the rationalisation and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.</li>
<li>Ensure the application support model, service processes, and operational tooling are aligned to the bank's technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.</li>
<li>As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause analysis, and durable remediation.</li>
<li>Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.</li>
</ul>
<h4>Collaboration and stakeholder management</h4>
<ul>
<li>Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.</li>
<li>Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologists to ensure seamless transition of solutions into production and sustained service quality.</li>
<li>Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, and accountability.</li>
<li>Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.</li>
<li>Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.</li>
</ul>
<h4>Leadership and people management</h4>
<ul>
<li>Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.</li>
<li>Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.</li>
<li>Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data-driven decision-making.</li>
<li>Promote a culture of diversity, equality, and inclusion within the Application Support team, championing diversity initiatives and fostering a sense of belonging and respect for all team members.</li>
<li>Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.</li>
</ul>
<h4>Areas of knowledge, qualification and experience</h4>
<ul>
<li>20+ years of technology, digital or application support experience.</li>
<li>10+ years in a managerial and leadership role (mandatory).</li>
<li>Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.</li>
<li>Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.</li>
<li>Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.</li>
<li>Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift.</li>
<li>Bachelor's degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.</li>
<li>Temenos banking platform (desirable) - formal training or certifications related to Temenos implementations, operations, or upgrades.</li>
<li>Professional certifications in IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project delivery/governance (e.g., Agile, PRINCE2, etc.).</li>
<li>Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury and markets, trade finance and cash management, regulatory and finance reporting, and enterprise integration patterns.</li>
<li>Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1-L4) support models across internal teams and managed-service providers.</li>
<li>Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.</li>
<li>Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.</li>
<li>Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.</li>
<li>Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.</li>
<li>Knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.</li>
<li>Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight.</li>
<li>Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security and data protection.</li>
<li>Knowledge of cloud computing technologies and implementing cloud-based solutions and services.</li>
<li>Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.</li>
<li>Understanding of machine learning and AI frameworks and platforms, including AI-enabled operational capabilities.</li>
</ul></p><p></p>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><span ><br></span></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >To carry out maintenance, repair, modifications and alterations to customer or company owned, leased or operated aircraft. </span></p><p ><span ><br></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ></p><ul><li><span >Maintaining highest possible technical dispatch reliability whilst assessing multiple factors surrounding aircraft serviceability.</span></li><li><span >Fly onboard the company aircraft and provide Technical Support at outstations. Where the Aircraft has departed and a defect occurs during the flight, the Flying Spanner Engineer will observe and record as much detail as possible.</span></li><li><span >Ensure that aircraft maintenance is performed to the highest standards and at all times in compliance with applicable and approved data.</span></li><li><span >The Flying Spanner Engineer is the point of contact for each flight and will ensure, upon arrival, that the receiving engineer is briefed on any technical issues during the flight from both the Captain & Flying Spanner Engineer. All defects will be recorded by the Captain on the eTL, and events, incidents, and pertinent information should be recorded via the company reporting system and communicated to the duty Line Manager and/or MOC Manager.</span></li><li><span >The Flying Spanner Engineer will carry out a detailed walk-around inspection of the aircraft down route.</span></li><li><span >In the event of a technical defect down route, the engineer will contact BAH MOC and inform them of the defect. Where possible, the Flying Spanner Engineer will make all attempts to return the aircraft back to base utilizing the Approved Company MEL document.</span></li><li><span >In the event of an AOG down route the Flying Spanner Engineer will serve as the point of contact for the BAH MOC and make contact with local service providers on the ground through local DHL personnel for Ground Support Equipment and Hangar Space if warranted. In the event that the crew leave the airport during an AOG, the engineer will remain onsite at the aircraft to assess and plan rectification of the defect.</span></li><li><span >The Flying Spanner Engineer, in the event of a Maintenance event down route will ensure that all local Airport Procedures are complied with, such as Airport CRS procedures, Engine Running Curfews & Towing of Aircraft.</span></li><li><span >Assist in “On-the-job” training of mechanics and trainees in the performance of their duties.</span></li><li><span >Responsible for the upkeep and update of Company issued IT such as IPADs & onboard carried mobile phones. </span></li><li><span >Responsible for the written and verbal communication of information from his shift to the succeeding shift to ensure a satisfactory level of continuity and safety with regard to work in progress (or pending) with respect to aircraft, equipment, personnel and safety. </span></li><li><span >Be responsible for requisitioning of parts from stores, assuring serviceability of parts, completion of appropriate tags, return of parts to stores and assuring that required forms and documents are properly completed.</span></li><li><span >Maintain and Manage the ETL as end users including the procedure to print in the event of ETL failure. </span></li><li><span >Ensure that all maintenance related documentation is properly actioned and completed.</span></li><li><span >Keep up to date on all applicable regulations, Service Bulletins, Airworthiness Directives and manufacturer’s service letters and other pertinent publications.</span></li><li><span >Responsible for the completion of mandatory trainings on a quarterly basis such as Continuation Training, SFAR 88 Fuel Tank safety & Human Factors. </span></li><li><span >Shall ensure that safety precautions and safe practices are adhered to and practiced by those personnel under his direction. Reporting any unsafe conditions or equipment to the Production Manager. </span></li><li><span >The reporting of safety risks during flights at outstations through the Trip Reporting & company reporting systems. </span></li><li><span >In the event of a SAFA Inspection down route, the Flying Spanner engineer is responsible for informing the MOC & the Quality department immediately. SAFA, Operational delays, and Safety events should be recorded on a company reporting system.</span></li><li><span >Ensure that company owned and/or operated maintenance and ground support equipment is operated and maintained in safe and operable condition. All GSE defects to be documented and reported to the GSE mechanic.</span></li><li><span >Responsible to keep up to date with roster change notifications from the AIMs system even on days off.</span></li><li><span >Ensure that all line maintenance areas are kept in a neat and orderly manner at all times.</span></li><li><span >Will be required to act on behalf of Line Supervisor or Line Manager as required.</span></li><li><span >Inputting of all relevant aircraft Tech Log and Work Order information including component changes into the computer maintenance program</span></li><li><span >Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT.<span> </span></span></li><li><span >Fueling figures are published on NMIV and the Certifying Engineers are responsible for reviewing NMIV and take initial figures to reduce fueling errors. </span></li><li><span >Must be able to make timely and appropriate decisions based on problem solving ability and experience. Remains objective and co-ordinates with relevant departments, even when under pressure, to make a calculated decision with considerations given to safe ‘on time performance’ of the company fleet.</span></li><li><span >Completion and submission of SM006 Maintenance Feedback Forms for non-safety related observations on flights and ramp. </span></li><li><span >The charging of 02 bottles IAW Procedure 2.1.64. and shop workorder completion.<span> </span></span></li><li><span >Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon</span></li><li><span >Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><p ></p><ul><li><span >Must have a minimum of 5 years’ aircraft maintenance experience, excluding apprenticeship or basic training.</span></li><li><span >Must be a licensed, certifying and company approved engineer on the principal types operated.</span></li><li><span >Must be able to communicate assertively, effectively and diplomatically with flight crew, flight dispatchers, ground handling personnel and senior management, as required.</span></li><li><span >Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT.<span> </span></span></li><li><span >Have Completed a minimum of 18 months in the current role.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p ><span ></span></p><p ><span ><br></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. <br>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.<br>He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Essential Position Expectations and Job Functions:<br>Maintains complete knowledge of:<br>Daily schedule of group functions, times, locations, amount of people and specific requirements<br>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge<br>Labor Management System or Financial Labor Control<br>All department / hotel policies, procedures, and standards<br>Safety guidelines<br>Plans and organizes for both daily and long range goals and objectives<br>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.<br>Works closely with Culinary Team to ensure effective communication<br>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.<br>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.<br>Up and service of each meal period.<br>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.<br>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.<br>Ensures compliance to local liquor control laws<br>Ensures compliance to local and city health department requirements<br>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.<br>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s<br>Documents pertinent information in the departmental log book.<br>Completes all paperwork and closing & or opening duties in accordance with departmental standards.<br>Maintains daily checklists in accordance with departmental standards.<br>Develops staff through progressive training and continuous review<br>Assists In outlets when business dictates and during meal pick periods<br>Secondary Functions:<br>Attends and participates in all scheduled departmental meetings<br>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews<br>Monitors Daily Payroll edits and record keeping<br>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.<br>PROFILE<br>Experience<br>Must have at least 2 years experience as assist. Manager.<br>Must have experience with an up scale restaurant.<br>8 Years in hotel / food and beverage operations at the luxury level <br>Education<br>Hotel Management School graduate or Voyager Program<br>Required Skills<br>Ability to express creativity in the dining environment<br>Highly adaptable to changes<br>Knowledge of coordinating group reservations and requests <br>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events<br>Excellent verbal and written communications skills.<br>Excellent Italian or another language skills.<br>Knowledge of cost controls as they relate to labor and supplies<br>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers<br>Must be very detail oriented and able to pinpoint defects in a timely manner<br>Must be a good public speaker, the ability to communicate clearly the goals and objectives<br>Must have computer skills that include word, excel, PowerPoint.<br>Ability to communicate in the English language, preferably one or two more languages<br>Knowledge of Micros, eat app.<br>Ability to ensure the highest level of quality in all areas of the operation<br>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy.<br>Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers<br>Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss<br>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores<br>Will be required to ensure all employees receive performance reviews on anniversary dates or before<br>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings<br>Ability to enforce hotel standards policies and procedures with staff<br>Ability to prioritize and organize work assignments, delegate work<br>Ability to direct performance of staff and follow up with connections where needed<br>Ability to motivate staff and maintain a cohesive team<br>Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards.<br>Ability to ascertain department training needs and provide training in needed areas<br>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment<br>Ability to input and access information into computer<br>Ability to ensure confidentiality of guest and hotel information<br>Ability to ensure security of storage room and to access hotel property<br>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The assistant restaurants manager is responsible for the management support of the indicated hotel outlets. He/she is responsible for maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold Standards. He/she works closely with the culinary team to execute flawless dining experiences for our guests. He/she ensures that all dining experiences are quick and efficient and meet set and expected time requirements to ensure satisfaction.</p>
<p>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. He/she is responsible for financial and quality requirements for all food and beverage outlets. He/she must meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.</p>
<p>He/she is responsible for maintaining a close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Essential position expectations and job functions:</h4>
<ul>
<li>Maintains complete knowledge of:
<ul>
<li>Daily schedule of group functions, times, locations, amount of people and specific requirements</li>
<li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off-property sites, detailed information on activities and restaurant knowledge</li>
<li>Labor Management System or Financial Labor Control</li>
<li>All department/hotel policies, procedures, and standards</li>
<li>Safety guidelines</li>
</ul>
</li>
<li>Plans and organizes for both daily and long-range goals and objectives</li>
<li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff</li>
<li>Works closely with culinary team to ensure effective communication</li>
<li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities</li>
<li>Reviews all changes with F&B managers/assistants to ensure that staffing levels are adjusted according to outlet needs and/or hotel occupancy level</li>
<li>Oversees up and service of each meal period</li>
<li>Meets with meeting planners/clients on site inspections or in pre-con meetings to ensure proper understanding of program needs</li>
<li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests</li>
<li>Ensures compliance to local liquor control laws</li>
<li>Ensures compliance to local and city health department requirements</li>
<li>Observes guests' reactions and confers frequently with staff to ensure guest satisfaction</li>
<li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s</li>
<li>Documents pertinent information in the departmental log book</li>
<li>Completes all paperwork and closing and/or opening duties in accordance with departmental standards</li>
<li>Maintains daily checklists in accordance with departmental standards</li>
<li>Develops staff through progressive training and continuous review</li>
<li>Assists in outlets when business dictates and during meal peak periods</li>
</ul>
<h4>Secondary functions:</h4>
<ul>
<li>Attends and participates in all scheduled departmental meetings</li>
<li>Assists managers and assistant managers with coaching and counseling as well as employee reviews</li>
<li>Monitors daily payroll edits and record keeping</li>
<li>Coordinates with Director of Food & Beverage, Assistant Director of Food & Beverage and assistants, Executive Chef as needed</li>
</ul>
<h4>Profile</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Must have at least 2 years experience as assistant manager</li>
<li>Must have experience with an upscale restaurant</li>
<li>8 years in hotel/food and beverage operations at the luxury level</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>Hotel Management School graduate or Voyager Program</li>
</ul>
<p><strong>Required skills</strong></p>
<ul>
<li>Ability to express creativity in the dining environment</li>
<li>Highly adaptable to changes</li>
<li>Knowledge of coordinating group reservations and requests</li>
<li>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent Italian or another language skills</li>
<li>Knowledge of cost controls as they relate to labor and supplies</li>
<li>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers</li>
<li>Must be very detail oriented and able to pinpoint defects in a timely manner</li>
<li>Must be a good public speaker with the ability to communicate clearly the goals and objectives</li>
<li>Must have computer skills that include Word, Excel, PowerPoint</li>
<li>Ability to communicate in the English language, preferably one or two more languages</li>
<li>Knowledge of Micros, Eat App</li>
<li>Ability to ensure the highest level of quality in all areas of the operation</li>
<li>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy</li>
<li>Must have extensive food and beverage knowledge</li>
<li>Would prefer Level 1 certification in the Court of Master Sommeliers</li>
<li>Will be responsible for financial performance of department, including payroll, equipment purchases, breakage and loss</li>
<li>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction</li>
<li>Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores</li>
<li>Will be required to ensure all employees receive performance reviews on anniversary dates or before</li>
<li>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings</li>
<li>Ability to enforce hotel standards policies and procedures with staff</li>
<li>Ability to prioritize and organize work assignments, delegate work</li>
<li>Ability to direct performance of staff and follow up with connections where needed</li>
<li>Ability to motivate staff and maintain a cohesive team</li>
<li>Will ensure employee satisfaction and ensure all outlet employee satisfaction is above hotel average and company standards</li>
<li>Ability to ascertain department training needs and provide training in needed areas</li>
<li>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment</li>
<li>Ability to input and access information into computer</li>
<li>Ability to ensure confidentiality of guest and hotel information</li>
<li>Ability to ensure security of storage room and to access hotel property</li>
<li>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community</li>
</ul>
<h4>About us</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>