Operation Manager Jobs in Bahrain
681 Jobs Found
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Process Development, Standardization & Continuous Improvement</span></strong></p><ul><li><span >Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span >Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span >Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span >Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span >Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li><li><span ></span></li></ul><p ><strong><span >Program & Project Management</span></strong></p><ul><li><span >Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span >Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span >Act as the Customer Service lead for cross-functional projects </span></li><li><span ></span></li></ul><p ><strong><span >Stakeholders Management & Governance</span></strong></p><ul><li><span >Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span >Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span >Represent regional priorities and requirements in global forums</span></li><li><span >Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span >Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span >Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li><li><span ></span></li></ul><p ><strong><span >Customer Experience & Service Excellence</span></strong></p><ul><li><span >Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span >Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span >Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span >Act as escalation point for complex customer issues and critical shipment-related incidents</span></li><li><span ></span></li></ul><p ><strong><span >Vendor & Consulting Management</span></strong></p><ul><li><span >Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span >Ensure effective communication, transparency on progress, and risk management</span></li><li><span >Oversee quality and impact of deliverables to support transformation objectives</span></li><li><span ></span></li></ul><p ><strong><span >Talent Development & Engagement</span></strong></p><ul><li><span >Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span >Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span >Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span >Support attraction, development, and retention of top Customer Service talents</span></li><li><span ></span></li></ul><p ><strong><span >Customer Service Operations Support</span></strong></p><ul><li><span >Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span >Identify operational gaps and drive improvement actions</span></li><li><span >Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span >Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><p ><span ></span></p><p ><strong><span >Growth Enablement</span></strong></p><ul><li><span >Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span >Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><p ><span ></span></p><p ><strong><span >Additional support</span></strong></p><ul><li><span >Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span >Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span >Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><ul><li><span ><br></span></li></ul><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >University degree. MBA is a plus</span></li><li><span >Excellent Communication skills</span></li><li><span >Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span >Strong collaboration and teamwork skills</span></li><li><span >Excellent Software skills (Microsoft and AI tools </span></li><li><span >Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span >Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you an experienced aviation engineering professional ready to lead a high-performing team in a fast-paced, world-class cargo airline? DHL Air Bahrain is seeking an Engineering Manager to join its team. DHL Air Bahrain is a cargo airline based in Bahrain. The airline operates a fleet of 10 Boeing 767 aircraft transporting freight across the Middle East. Reporting directly to the Director Technical, the Engineering Manager leads the Airline's Continuing Airworthiness Management Organisation (CAMO), overseeing Technical Services, Airline Maintenance, Technical Records, and the Technical Library while assuming full responsibility for project management and ensuring the continued airworthiness of the fleet.</p><p>Duties and Responsibilities:</p><ul><li>Introduce, revise, and manage maintenance and reliability programmes.</li><li>Instigate and control the review and implementation of incoming FAA ADs and SBs.</li><li>Prioritise work requirements to maintain aircraft in a serviceable condition through weekly meetings with teams to discuss all projects.</li><li>Manage the engineering team, including recruitment and staff development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 years' relevant aircraft maintenance experience</li><li>5 years' experience in Technical Services</li><li>Bachelor's degree</li><li>Ideally hold an EASA, FAA, or ICAO Engineering Licence</li><li>Part-145 and Part-CAMO experience</li></ul><p></p></section>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Process Development, Standardization & Continuous Improvement</span></strong></p><br><br><ul><li><span>Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span>Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span>Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span>Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li></ul><p><strong><span>Program & Project Management</span></strong></p><br><br><ul><li><span>Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span>Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span>Act as the Customer Service lead for cross-functional projects </span></li></ul><p><strong><span>Stakeholders Management & Governance</span></strong></p><br><br><ul><li><span>Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span>Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span>Represent regional priorities and requirements in global forums</span></li><li><span>Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span>Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span>Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li></ul><p><strong><span>Customer Experience & Service Excellence</span></strong></p><br><br><ul><li><span>Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span>Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span>Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span>Act as escalation point for complex customer issues and critical shipment-related incidents</span></li></ul><p><strong><span>Vendor & Consulting Management</span></strong></p><br><br><ul><li><span>Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span>Ensure effective communication, transparency on progress, and risk management</span></li><li><span>Oversee quality and impact of deliverables to support transformation objectives</span></li></ul><p><strong><span>Talent Development & Engagement</span></strong></p><br><br><ul><li><span>Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span>Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span>Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span>Support attraction, development, and retention of top Customer Service talents</span></li></ul><p><strong><span>Customer Service Operations Support</span></strong></p><br><br><ul><li><span>Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span>Identify operational gaps and drive improvement actions</span></li><li><span>Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span>Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><br><p><strong><span>Growth Enablement</span></strong></p><br><br><ul><li><span>Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span>Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><br><p><strong><span>Additional support</span></strong></p><br><br><ul><li><span>Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span>Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span>Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>University degree. MBA is a plus</span></li><li><span>Excellent Communication skills</span></li><li><span>Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span>Strong collaboration and teamwork skills</span></li><li><span>Excellent Software skills (Microsoft and AI tools </span></li><li><span>Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span>Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div>
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<p><b>About the job Corporate Tax Manager - Tax Advisory</b></p><br> <p><b>Job Type: </b>Full Time</p><br> <p><b>Location: </b>Bahrain</p><br> <p><b>Department:</b> Tax Advisory, Grant Thornton Abdulaal</p><br> <p><b>Designation:</b> Manager - Corporate Tax</p><br> <p><b>Primary Duties</b></p><br> <ul><li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li><li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li><li>Provide innovative tax planning and review complex tax returns.</li><li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li><li>Manage tax provision and tax compliance process.</li><li>Improve processes by developing or implementing best practices.</li><li>Manage and coordinate tax audits.</li><li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li><li>Manage and lead the tax advisory team.</li></ul> <p><b>Decision Making Authority</b></p><br> <ul><li>In coordination with Partner & Senior Partner.</li></ul> <p><b>Competencies/Knowledge, Skills and Abilities</b></p><br> <ul><li>Excellent numeric and analytical skills.</li><li>Result-driven and client focus.</li><li>Ability to meet client deadlines.</li><li>Ability to withstanding work pressure.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Degree in accounting, finance, commerce or related field.</li><li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li><li>5+ years of professional experience in the taxation field.</li><li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li><li>Good knowledge on business process.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role will require the successful candidate to be site based to lead the delivery of the project, manage the site teams and the sub contractors on the project.</p>
<p>The candidate will have:</p>
<ul>
<li>Experience working in the Middle East</li>
<li>Experience as a Project Manager</li>
<li>Degree qualified</li>
<li>Stable employment history with main contractors</li>
<li>Background in buildings projects including hotels, hospitality and residential works</li>
<li>Experience with high end finishes and challenging designs</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
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<span>We are looking for a proactive and analytical Project Manager to support the performance and growth of a leading destination in Bahrain.<br> In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement.<br> You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.<br> Main Responsibilities Analyze visitor, membership, and revenue data to identify trends and opportunities.<br> Monitor customer behavior, including p</span></div>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><p><span>The MENA Customer Service Performance & First Choice Tools Manager will report to the MENA CS Performance Senior Manager. This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region. The position is vital in ensuring operational excellence and driving continuous improvement in customer service delivery as well as First Choice.</span></p><br><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><span>CS Performance management:</span></strong></p><br><br><ul> <li><span>Assist in the implementation and monitoring of key performance indicators (KPIs) for customer service across the MENA region.</span></li> <li><span>Analyze performance data and provide actionable insights to regional and country teams to enhance service quality and customer experience.</span></li> <li><span>Develop and maintain dashboards and reporting tools to provide real-time insights into customer service performance for stakeholders.</span></li> <li><span>Implement corrective actions and improvement plans based on performance analysis, ensuring that teams are equipped to meet and exceed customer expectations.</span></li> <li><span>Support the identification of best practices and areas for improvement within customer service operations.</span></li> </ul><br><p><strong><span>First Choice Tools Management & Customer Feedback Analysis:</span></strong></p><br><br><ul> <li><span>Coordinate the deployment and utilization of First Choice tools and system “Voice”, ensuring alignment with regional objectives and business needs.</span></li> <li><span>Monitor the effectiveness of tools and processes, gathering feedback to recommend enhancements.</span></li> <li><span>Analyze customer feedback through surveys, reviews, and other channels to identify trends and areas for improvement.</span></li> <li><span>Utilize data analysis to assess customer satisfaction levels and pinpoint specific pain points in the customer journey.</span></li> <li><span>Collaborate with customer service teams to develop and implement strategies that address customer feedback, enhancing overall customer experience.</span></li> <li><span>Present structured analysis of customer requirements and propose solution/ program which aims to meet the needs of the customer.</span></li> <li><span>Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches.</span></li> </ul><br><p><strong><span>Project Execution:</span></strong></p><br><br><ul> <li><span>Support the planning and execution of customer service and first choice projects and initiatives, ensuring they are delivered on time and within budget.</span></li> <li><span>Collaborate with cross-functional teams to facilitate project implementation and ensure alignment with overall business goals.</span></li> <li><span>Identify project risks and assist in implementing mitigation strategies.</span></li> </ul><br><p><strong><span>Other Role Areas</span></strong></p><br><br><p><strong><span>Continuous Improvement:</span></strong></p><br><br><ul> <li><span>Foster a culture of continuous improvement by encouraging teams to challenge the status quo and share innovative ideas.</span></li> <li><span>Conduct regular audits and reviews of customer service processes to identify improvement opportunities and share best practices.</span></li> </ul><br><br><p><strong><span>Liaison with other Stakeholders:</span></strong></p><br><br><ul> <li><span>Act as a liaison between regional customer service teams and CS/ First Choice Teams in MENA Countries, ensuring effective communication and collaboration on performance initiatives.</span></li> <li><span>Engage with internal stakeholders to gather requirements and feedback for continuous improvement of tools and processes.</span></li> </ul><br><br><p><strong><span>YOUR PROFILE:</span></strong></p><br><br><ul> <li><span>+7 years of experience in customer service Management and continuous improvement fields, demonstrating a strong background in enhancing operational performance and customer satisfaction. </span></li> <li><span>Proficiency in data visualization tools (Power Automate, Power Apps, PowerBI..etc)</span></li> <li><span>Advanced data analysis skills.</span></li> <li><span>Ability to translate complex data sets into visually appealing and informative visualizations.</span></li> <li><span>Excellent communication skills to effectively present data visualizations and insights.</span></li> <li><span>English (Proficiency)</span></li> <li><span>Arabic (Proficiency is a plus)</span></li> <li><span>Results-Driven Relationship Building: Cultivates strong relationships with key stakeholders, influences conflict resolution, and maintains a focus on achieving outcomes.</span></li> <li><span>Effective Communication and Objective Setting: Delivers clear verbal and written communication, facilitates discussions, and establishes challenging yet achievable goals for the team.</span></li> <li><span>Resource Alignment and Progress Monitoring: Aligns resources and organizational efforts to meet objectives while regularly reviewing and adjusting progress as needed.</span></li> <li><span>Continuous Improvement and Innovation Advocacy: Champions a culture of continuous improvement and innovation, inspiring teams through empowerment, accountability, and recognition.</span></li> <li><span>Subject Matter Expertise and Best Practices Leadership: Acts as a thought leader in customer service processes, developing high-quality services and solutions while reinforcing best practices across the function.</span></li> </ul><br><br><p><strong><span>OUR OFFER</span></strong><span>:</span></p><br><br><ul> <li><span>Strong career support in an international environment.</span></li> <li><span>Great culture and colleagues.</span></li> <li><span>Multifarious benefit programm.</span></li> </ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
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Company Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Job Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><br><br> </div>
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<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
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Our client is currently hiring for the position of FSE Department Manager.<br><br>
Responsibilities:<br><br>
. Develop and implement sales and business development strategies to expand market presence.<br><br>
. Identify new business opportunities and build strong relationships with consultants, contractors, developers, and end-users.<br><br>
. Oversee the execution of commercial kitchen and food service equipment projects from planning to completion.<br><br>
. Manage project budgets, timelines, procurement, installation, and commissioning activities.<br><br>
. Ensure profitability and operational efficiency of the department.<br><br>
. Lead, mentor, and develop the sales, project, and technical teams.<br><br>
. Prepare sales forecasts, budgets, and departmental performance reports.<br><br>
. Coordinate with suppliers and manufacturers to ensure product availability and technical compliance.<br><br>
. Ensure customer satisfaction through effective project delivery and after-sales support.<br><br>
. Monitor market trends, competitor activities, and industry developments.<br>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p><br></li><li><p>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.</p><br></li><li><p>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</p><br></li><li><p>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</p><br></li><li><p>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.</p><br></li><li><p>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</p><br></li><li><p>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</p><br></li><li><p>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</p><br></li><li><p>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</p><br></li><li><p>Step in to cover the Sales Director’s duties during absence and work flexible evenings/weekends for major group arrivals or events.</p><br></li></ol><br>Qualifications<br><br><ul><li>2-3 years of proven experience in sales management, with a focus on groups and events</li><li>Demonstrated experience in hospitality, resort operations, or event coordination</li><li>Strong proficiency in CRM software and sales reporting tools</li><li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li><li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li><li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li><li>Team leadership experience with the ability to motivate and develop staff</li><li>Proficiency in Microsoft Office Suite and event management software</li><li>Knowledge of group booking systems and hospitality management systems</li><li>Ability to work flexible hours, including evenings and weekends as needed for events</li><li>Willingness to work in a resort environment and adapt to a multicultural workplace</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Analytical skills with the ability to interpret sales data and market trends</li><li>Experience in luxury hospitality or high-end event management is preferred</li><li>Arabic Speaking is an added value.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operator (Dry bulk) Execution of chartering contracts, which include voyage/TC contracts. Ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. To be responsible for maximizing profit for each voyage. Responsible for following up on post fixture activities and day-to-day execution Monitoring of vessel movements for executing of activities including bunker planning, appointment & coordination with agents and obtaining necessary documentations. Responsible for the preparation, negotiation, and finalization of laytime calculations. To always think out of the box to maximize Dispatch and minimize the demurrage. Handling of voyage accounts for the ships including hire payments, freight payments, SOA and settlement of final voyage account with ship owner. Appointing agents, negotiating proforma D/A and reviewing/settling the final D/A documents. Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner. Coordinating with account and commercial department on payments, BL collection, tallying of financial statement and following up of outstanding account with relevant parties. Liaise with various parties like ship master, ship brokers, bunker trader, port agents, marine surveyor and other service providers on day-to-day operation matters to ensure all voyages are running smoothly. Ensure compliance to relevant maritime laws, industry standards and insurance matters where appropriate. Working as operations PIC to update vessels ocean and port schedules, solution providing to minimize delays / optimize smooth voyage performance. Monitor vessel performance, analyze date and give regular feedback to Management. Review the stowage plans prepared by the master, study vessel s description and end up with conclusions to maximize cargo intake. Drawing and finalizing charter parties. To assist the chartering and operation manager as required. Any other duties that might be assigned by the management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors' Degree from a recognized university. Min two years of experience in dry bulk shipping industry with exposure to CP Terms negotiation and Laytime (Dry Bulk), as well as Bills of Lading and other shipping documentation. Self-motivated and enthusiastic with strong analytical and calculation skills. Self-driven with strong willingness to learn, result oriented, with a positive outlook, and imagination to bring new ideas and solutions to the table. Fast learner and able to work under pressure. Has integrity when dealing with confidential matters. Ability to negotiate with our business partners. An ability to develop relationships with dry bulk counter parties, including owners, charterers, operators, charterers and brokers. Team player with strong work ethics and excellent communication & organizational skills.</p><p></p></section>
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<span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>
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<strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel. </p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment. </p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. </p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand. </p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan. <br></p><br><p><strong>KEY RESPONSIBILITIES</strong> </p><br><p><strong>Leadership: </strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy. </p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE. </p><br></li></ul><p><strong>Strategy & planning: </strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval. </p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador. </p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP. </p><br></li><li><p>Delivery of commercial plan and achieving sales targets. </p><br></li><li><p>Continuous evolve RevPAR and RGI. </p><br></li><li><p>Achieving target quality scores (Medallia & Quality Audit). </p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc. </p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments. </p><br></li><li><p>Achieving and evolving the Wyndham Green certification. </p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality. <br></p><br></li></ul><p><strong>Quality </strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance. </p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance. <br></p><br></li></ul><p><strong>Human Resources </strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital. </p><br></li></ul><ul><li><p>The GM will role model the service culture values. </p><br></li></ul><p><strong>Hotel Opening </strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path </p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners. </p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Fospe Technologies W.L.L. is seeking an experienced and results-driven Sales Manager to drive software sales, build strong customer relationships, and expand our presence across Bahrain and Saudi Arabia.</p><p>Key Responsibilities</p><ul><li>Generate new business opportunities and manage the complete sales cycle.</li><li>Promote and sell software solutions, AI products, SaaS platforms, and digital transformation services.</li><li>Build and maintain long-term relationships with clients and key decision-makers.</li><li>Conduct client meetings, product demonstrations, and presentations.</li><li>Identify customer requirements and propose suitable technology solutions.</li><li>Achieve monthly and annual sales targets.</li><li>Prepare sales proposals, quotations, and contracts.</li><li>Coordinate with technical and project teams to ensure successful project delivery.</li><li>Represent the company at business events, exhibitions, and networking meetings.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in Software Sales , SaaS Sales, or Technology Solutions Sales</li><li>Strong customer relationship management and account management skills</li><li>Excellent communication, negotiation, and presentation abilities</li><li>Ability to generate leads and close deals independently</li><li>Valid driving license preferred</li><li>Willingness to travel frequently within Bahrain and Saudi Arabia</li><li>Strong understanding of business processes and digital transformation solutions</li></ul><p>Preferred Qualifications</p><ul><li>Experience selling ERP, CRM, AI, SaaS, or enterprise software solutions</li><li>Existing business network in Bahrain and/or Saudi Arabia</li><li>Experience working with government, enterprise, or SME clients</li><li>Arabic language skills are an advantage</li></ul><p></p></section>
<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards.
• Manage and supervise small fit-out construction projects from start to handover.
• Plan project schedules and coordinate site activities, contractors, and suppliers.
• Monitor project progress, quality of work, costs, and timelines.
• Review drawings, specifications, and material requirements to ensure smooth execution.
• Conduct regular site visits to monitor progress and resolve site-related issues.
• Ensure projects are completed in line with approved designs, quality standards, and safety requirements.
• Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle.
• Review project costs, contractor quotations, and variation work when required.
• Prepare regular progress reports and updates for management.
• Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field.
• 3–5 years of experience in fit-out construction or interior construction project management.
• Experience managing small to medium-sized construction fit-out projects.
• Good knowledge of site execution, project planning, contractor coordination, and budgeting.
• Strong leadership, communication, and problem-solving skills.
• Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage.
• Excellent organizational and time management abilities.
• Strong communication and stakeholder management skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Attention to detail and commitment to quality.
• Problem-solving mindset with the ability to resolve site issues effectively</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><h2>Language skills:</h2><p>Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p>
<ul>
<li><p>Support annual/semi-annual budget preparation by coordinating data collection, checking submissions, and ensuring schedules are complete and correctly formatted.</p></li>
<li><p>Maintain and update budget system records, including General Ledger budget mapping and ensuring capital expenditure requests are properly initialized and tracked.</p></li>
<li><p>Validate revenues and expenses recorded for departments/cost centers according to company procedures and ensure proper documentation is retained.</p></li>
<li><p>Assist in monitoring actuals vs budget, preparing variance schedules and basic performance commentary for review by Managers/Senior Manager.</p></li>
<li><p>Compile monthly statistical and supporting reports for management review (e.g., fleet/route schedule statistics, schedule service revenue inputs).</p></li>
<li><p>Support Route Profitability reporting by assisting with extraction, reconciliation, and preparation of data used for monthly performance packs.</p></li>
<li><p>Prepare and maintain report templates, calculation rules, and reporting packs to improve accuracy and consistency across reporting cycles.</p></li>
<li><p>Support development and updates of management information systems/BI outputs by testing data feeds and validating reporting outputs.</p></li>
<li><p>Assist in reconciliations and month-end support activities for budget-related schedules and ledger accounts (audit support).</p></li>
<li><p>Assist in preparation of analysis for strategic projects/long-term plans where budgeting or statistical inputs are required.</p></li>
<li><p>Coordinate with HR and other departments to obtain manpower budget inputs and ensure alignment to budget cycles.</p></li>
<li><p>Provide analytical support to resolve day-to-day budgeting/reporting discrepancies raised by departments.</p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Economics, Finance or equivalent.</p>
<ul>
<li>A masters degree is a plus.</li>
</ul>
<p>Minimum of 4 years experience in related fields.</p>
<p>Strong budgeting, costing, and financial reporting support skills (accuracy and compliance with procedures)</p><p></p></section>