Operation Manager Jobs in Bahrain
960 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market. In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p><p><b>Responsibilities</b></p><ul><li>Drive the company s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li><li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li><li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li><li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li><li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li><li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li><li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand s presence in the market</li><li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li><li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li><li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bahraini national preferred</li><li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles.</li><li>Proven track record of acquiring new business and managing strategic client relationships</li><li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li><li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li><li>Demonstrated ability to meet and exceed commercial targets</li><li>Excellent relationship-building, negotiation, presentation, and communication skills</li><li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li><li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li><li>Arabic and English fluency preferred</li><li>Based in Bahrain and available to start immediately</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices. Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers. Manages network Devices Switch, Router, Firewall etc. Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks. Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality. Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms. Ensure network security and connectivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Certification: MCSE and CCNA</p><p></p></section>
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We are looking for a dynamic and results-driven <strong>Sales Manager (Arabic Speaking)</strong> to join our team. The role focuses on managing corporate and local accounts, driving MICE business, and supporting catering sales through proactive client engagement.</p><br><ul><li><p>Manage and grow existing corporate and local accounts</p><br></li><li><p>Actively source new business through calls, visits, and networking</p><br></li><li><p>Handle MICE inquiries (meetings, conferences, events) from lead to conversion</p><br></li><li><p>Support catering sales and coordinate with operations for smooth execution</p><br></li><li><p>Prepare proposals, contracts, and follow up on quotations</p><br></li><li><p>Conduct site inspections and client presentations</p><br></li><li><p>Achieve monthly sales targets and revenue goals</p><br></li><li><p>Maintain strong relationships to secure repeat business</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Arabic speaker (mandatory)</p><br></li><li><p>Minimum 2–3 years of experience in a luxury hotel environment within the Kingdom of Saudi Arabia (KSA) – mandatory.</p><br></li><li><p>Strong knowledge of corporate, MICE, and catering segments</p><br></li><li><p>Good negotiation and communication skills</p><br></li><li><p>Target-oriented and proactive approach</p><br></li></ul><br>Additional Information<br><br><p><strong>Your team and working environment:</strong></p><br><ul><li><strong>Sofitel Bahrain Zallaq Thalassa Sea & Spa</strong> is a 5-star luxury resort featuring <strong>262 elegantly appointed rooms and suites, plus 4 water villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts <strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature <em>Yamaz</em> Greek restaurant, <em>Fiamma</em> Italian, and <em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent <strong>Al Nakheel Grand Ballroom</strong> (divisible into 3 sections), <strong>Al Nasreya Hall</strong>, <strong>5 dedicated meeting rooms</strong>, and the exclusive, private <em>Sofi Island</em> for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned <strong>Thalassa Sea & Spa, </strong>reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.<br>https://careers.accor.com/</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
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<br>About the opportunity<br><p>We’re looking for a Demand Planning Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><br><p>What’s On Your Plate?</p><br><br><ul><li>This role requires to organize the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores.</li><li>Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region.</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts.</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.</li><li>Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores • Guidance to country demand planner and admins to ensure smooth workflow.</li><li>Works closely and guides the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li><li>Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work.</li><li>Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.</li><li>Helping demand planner in replenishment of any capacity augmentation initiative (ex: 3 party warehouse, cross docking stations , etc).</li><li>Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving.</li><li>Building all necessary dashboards to report progress on activities and KPIs.</li><li>Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles</li></ul><br>What you need to be successful<br><p>What Did We Order?</p><br><br><ul><li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders.</li><li>Past experience in FMCG in demand planning and replenishment is a must.</li><li>At least 10 years experience.</li><li>Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech – savvy.</li><li>Leads, coordinates and facilitates the work of others, has management responsibilities.</li><li>Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives.</li><li>Excellent analytical and communication skills, and always hands-on with several tools.</li><li>Problem solver and autonomy.</li><li>Ability to lead all activities autonomously while involving stakeholders when needed.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede</p><br><p>The Finance Manager will be overall responsible for the strategic planning, implementation, management, and running of all finance activities for Bede, including business planning, budgeting, forecasting, financial reporting, and financial operations, as well as providing commercial insight and recommendations across the business to achieve business plan targets. The role covers Bede’s full product portfolio — including microfinance, credit cards, remittances, and future products such as insurance, investment, and wallet services — reporting jointly to the Bede CEO and the Zain Bahrain CFO.</p><br><p>The role is accountable for sound financial management, regulatory compliance with Central Bank of Bahrain requirements, and providing data-driven insight to support business decision-making. Working closely with Business, Technology, and Operations teams, the Finance Manager will evaluate product-level financial performance, optimize costs, assess technology and app investment opportunities, and support the growth of Bede’s finance function as the business scales.</p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>BSc/BA in Accounting, Finance, or a relevant field; a professional accounting qualification (CA, CPA, ACCA, or CMA) is required.</span></p><br></li><li><p><span>6+ years of progressive experience in finance, financial planning & analysis, or a related field, ideally within fintech, banking, or financial services.</span></p><br></li><li><p><span>Proven track record in budgeting, financial performance review, and cost management within a fast-paced or growth-stage business.</span></p><br></li><li><p><span>Experience working with or alongside product teams to assess financial viability of new products or features is a strong advantage.</span></p><br></li><li><p><span>Central Bank of Bahrain (CBB) regulatory reporting experience and exposure to ERP system integrations are strong advantages.</span></p><br></li></ul> <br> <br><br> Responsibilities <br> <p><b><span>1. Financial Management & Controls</span></b></p><br><ul><li><p><span>Manage all financial aspects of Bede, including budgeting, forecasting, financial analysis, and reporting.</span></p><br></li><li><p><span>Develop and implement financial policies, procedures, and controls to ensure proper financial management and compliance with regulatory requirements.</span></p><br></li><li><p><span>Lead the annual and monthly budgeting process, working with the Director of Business and product/function leads to build realistic, achievable financial plans.</span></p><br></li><li><p><span>Conduct regular business performance reviews, tracking actual results against budget across all products and functions, and reporting variances with clear commentary.</span></p><br></li></ul><p><b><span>2. Strategic Planning & Commercial Insight</span></b></p><br><ul><li><p><span>Collaborate with the senior management team to develop and implement Bede’s financial strategies and long-term financial plans.</span></p><br></li><li><p><span>Provide financial insights and recommendations to support business decision-making and drive the company’s growth and profitability.</span></p><br></li><li><p><span>Provide financial forecasts and scenario analysis to support strategic decision-making by the CEO and Zain Bahrain CFO.</span></p><br></li></ul><p><b><span>3. Product-Level Financial Oversight</span></b></p><br><ul><li><p><span>Own the financial analysis and performance tracking of Bede’s product portfolio, including current products - micro finance, credit cards, and remittances - and future products as they launch, including insurance, investment options, wallet services, and other financial products.</span></p><br></li><li><p><span>Build and maintain product-level financial models to assess profitability, cost-to-serve, and revenue contribution for each product line.</span></p><br></li><li><p><span>Work with the Director of Business and product teams to evaluate the financial viability of new product launches and enhancements before go-to-market.</span></p><br></li></ul><p><b><span>4. Regulatory Compliance</span></b></p><br><ul><li><p><span>Ensure compliance with all relevant laws, regulations, and guidelines set by the Central Bank of Bahrain.</span></p><br></li><li><p><span>Stay updated on regulatory changes and communicate updates to the management team.</span></p><br></li><li><p><span>Prepare and submit financial reports and statements to regulatory authorities as required.</span></p><br></li></ul><p><b><span>5. Financial Reporting</span></b></p><br><ul><li><p><span>Oversee the preparation and presentation of accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial performance indicators.</span></p><br></li><li><p><span>Prepare monthly, quarterly, and annual financial reports for the Bede CEO and Zain Bahrain CFO, ensuring accuracy, consistency, and timeliness.</span></p><br></li><li><p><span>Provide financial analysis and insights to support management decision-making.</span></p><br></li></ul><p><b><span>6. Risk Management</span></b></p><br><ul><li><p><span>Identify and analyze financial risks and implement appropriate risk mitigation strategies.</span></p><br></li><li><p><span>Develop and monitor key financial metrics and indicators to assess the company’s financial health and identify potential risks and opportunities.</span></p><br></li></ul><p><b><span>7. Expense Optimization & Technology Investment Evaluation</span></b></p><br><ul><li><p><span>Review and analyze Bede’s operating expenses on an ongoing basis, identifying opportunities for cost optimization without compromising business growth or customer experience.</span></p><br></li><li><p><span>Assess the financial business case for Bede app technology investments, including new features, infrastructure upgrades, and platform enhancements, with clear ROI tracking post-implementation.</span></p><br></li><li><p><span>Partner with department heads to instill financial discipline and ensure spending remains aligned with approved budgets.</span></p><br></li></ul><p><b><span>8. Data Analysis & Financial Insight</span></b></p><br><ul><li><p><span>Use data analysis to identify trends, risks, and opportunities across Bede’s financial and operational performance.</span></p><br></li><li><p><span>Develop financial dashboards and reporting tools that give management clear, timely visibility into business performance.</span></p><br></li><li><p><span>Translate complex financial data into clear, actionable insights for non-financial stakeholders across the business.</span></p><br></li></ul><p><b><span>9. Team Leadership</span></b></p><br><ul><li><p><span>Lead and manage the finance team as it is built out over time, including hiring, training, performance management, and professional development.</span></p><br></li><li><p><span>Foster a culture of collaboration, accountability, and continuous improvement within the finance function.</span></p><br></li></ul><p><b><span>10. Stakeholder Management</span></b></p><br><ul><li><p><span>Build and maintain strong relationships with internal and external stakeholders, including the Central Bank of Bahrain, internal and external auditors, tax authorities, and other regulatory bodies.</span></p><br></li><li><p><span>Act as the primary financial point of contact between Bede and the Zain Bahrain CFO’s office, ensuring alignment on reporting standards and financial governance.</span></p><br></li><li><p><span>Represent the company in financial matters and participate in industry forums and events as required.</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Process Development, Standardization & Continuous Improvement</span></strong></p><ul><li><span >Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span >Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span >Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span >Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span >Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li><li><span ></span></li></ul><p ><strong><span >Program & Project Management</span></strong></p><ul><li><span >Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span >Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span >Act as the Customer Service lead for cross-functional projects </span></li><li><span ></span></li></ul><p ><strong><span >Stakeholders Management & Governance</span></strong></p><ul><li><span >Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span >Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span >Represent regional priorities and requirements in global forums</span></li><li><span >Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span >Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span >Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li><li><span ></span></li></ul><p ><strong><span >Customer Experience & Service Excellence</span></strong></p><ul><li><span >Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span >Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span >Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span >Act as escalation point for complex customer issues and critical shipment-related incidents</span></li><li><span ></span></li></ul><p ><strong><span >Vendor & Consulting Management</span></strong></p><ul><li><span >Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span >Ensure effective communication, transparency on progress, and risk management</span></li><li><span >Oversee quality and impact of deliverables to support transformation objectives</span></li><li><span ></span></li></ul><p ><strong><span >Talent Development & Engagement</span></strong></p><ul><li><span >Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span >Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span >Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span >Support attraction, development, and retention of top Customer Service talents</span></li><li><span ></span></li></ul><p ><strong><span >Customer Service Operations Support</span></strong></p><ul><li><span >Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span >Identify operational gaps and drive improvement actions</span></li><li><span >Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span >Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><p ><span ></span></p><p ><strong><span >Growth Enablement</span></strong></p><ul><li><span >Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span >Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><p ><span ></span></p><p ><strong><span >Additional support</span></strong></p><ul><li><span >Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span >Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span >Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><ul><li><span ><br></span></li></ul><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >University degree. MBA is a plus</span></li><li><span >Excellent Communication skills</span></li><li><span >Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span >Strong collaboration and teamwork skills</span></li><li><span >Excellent Software skills (Microsoft and AI tools </span></li><li><span >Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span >Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you an experienced aviation engineering professional ready to lead a high-performing team in a fast-paced, world-class cargo airline? DHL Air Bahrain is seeking an Engineering Manager to join its team. DHL Air Bahrain is a cargo airline based in Bahrain. The airline operates a fleet of 10 Boeing 767 aircraft transporting freight across the Middle East. Reporting directly to the Director Technical, the Engineering Manager leads the Airline's Continuing Airworthiness Management Organisation (CAMO), overseeing Technical Services, Airline Maintenance, Technical Records, and the Technical Library while assuming full responsibility for project management and ensuring the continued airworthiness of the fleet.</p><p>Duties and Responsibilities:</p><ul><li>Introduce, revise, and manage maintenance and reliability programmes.</li><li>Instigate and control the review and implementation of incoming FAA ADs and SBs.</li><li>Prioritise work requirements to maintain aircraft in a serviceable condition through weekly meetings with teams to discuss all projects.</li><li>Manage the engineering team, including recruitment and staff development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10 years' relevant aircraft maintenance experience</li><li>5 years' experience in Technical Services</li><li>Bachelor's degree</li><li>Ideally hold an EASA, FAA, or ICAO Engineering Licence</li><li>Part-145 and Part-CAMO experience</li></ul><p></p></section>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Process Development, Standardization & Continuous Improvement</span></strong></p><br><br><ul><li><span>Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span>Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span>Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span>Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li></ul><p><strong><span>Program & Project Management</span></strong></p><br><br><ul><li><span>Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span>Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span>Act as the Customer Service lead for cross-functional projects </span></li></ul><p><strong><span>Stakeholders Management & Governance</span></strong></p><br><br><ul><li><span>Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span>Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span>Represent regional priorities and requirements in global forums</span></li><li><span>Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span>Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span>Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li></ul><p><strong><span>Customer Experience & Service Excellence</span></strong></p><br><br><ul><li><span>Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span>Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span>Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span>Act as escalation point for complex customer issues and critical shipment-related incidents</span></li></ul><p><strong><span>Vendor & Consulting Management</span></strong></p><br><br><ul><li><span>Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span>Ensure effective communication, transparency on progress, and risk management</span></li><li><span>Oversee quality and impact of deliverables to support transformation objectives</span></li></ul><p><strong><span>Talent Development & Engagement</span></strong></p><br><br><ul><li><span>Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span>Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span>Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span>Support attraction, development, and retention of top Customer Service talents</span></li></ul><p><strong><span>Customer Service Operations Support</span></strong></p><br><br><ul><li><span>Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span>Identify operational gaps and drive improvement actions</span></li><li><span>Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span>Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><br><p><strong><span>Growth Enablement</span></strong></p><br><br><ul><li><span>Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span>Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><br><p><strong><span>Additional support</span></strong></p><br><br><ul><li><span>Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span>Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span>Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>University degree. MBA is a plus</span></li><li><span>Excellent Communication skills</span></li><li><span>Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span>Strong collaboration and teamwork skills</span></li><li><span>Excellent Software skills (Microsoft and AI tools </span></li><li><span>Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span>Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div>
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<p><b>About the job Corporate Tax Manager - Tax Advisory</b></p><br> <p><b>Job Type: </b>Full Time</p><br> <p><b>Location: </b>Bahrain</p><br> <p><b>Department:</b> Tax Advisory, Grant Thornton Abdulaal</p><br> <p><b>Designation:</b> Manager - Corporate Tax</p><br> <p><b>Primary Duties</b></p><br> <ul><li>Deliver a full range of tax advisory services in compliance with local laws and regulations.</li><li>Build relationships and interact with clients to provide excellent planning, consulting and expertise.</li><li>Provide innovative tax planning and review complex tax returns.</li><li>Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.</li><li>Manage tax provision and tax compliance process.</li><li>Improve processes by developing or implementing best practices.</li><li>Manage and coordinate tax audits.</li><li>Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.</li><li>Manage and lead the tax advisory team.</li></ul> <p><b>Decision Making Authority</b></p><br> <ul><li>In coordination with Partner & Senior Partner.</li></ul> <p><b>Competencies/Knowledge, Skills and Abilities</b></p><br> <ul><li>Excellent numeric and analytical skills.</li><li>Result-driven and client focus.</li><li>Ability to meet client deadlines.</li><li>Ability to withstanding work pressure.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Degree in accounting, finance, commerce or related field.</li><li>Completed a professional qualification, such as CPA/ACCA/CA/ LLB/LLM/LLD/JSD.</li><li>5+ years of professional experience in the taxation field.</li><li>Excellent knowledge of tax accounting, tax compliance and all types of tax returns.</li><li>Good knowledge on business process.</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<span>We are looking for a proactive and analytical Project Manager to support the performance and growth of a leading destination in Bahrain.<br> In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement.<br> You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.<br> Main Responsibilities Analyze visitor, membership, and revenue data to identify trends and opportunities.<br> Monitor customer behavior, including p</span></div>
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Company Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Job Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><br><br> </div>
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<span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding & Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account & Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination & Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth & Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting & Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer & Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operator (Dry bulk) Execution of chartering contracts, which include voyage/TC contracts. Ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. To be responsible for maximizing profit for each voyage. Responsible for following up on post fixture activities and day-to-day execution Monitoring of vessel movements for executing of activities including bunker planning, appointment & coordination with agents and obtaining necessary documentations. Responsible for the preparation, negotiation, and finalization of laytime calculations. To always think out of the box to maximize Dispatch and minimize the demurrage. Handling of voyage accounts for the ships including hire payments, freight payments, SOA and settlement of final voyage account with ship owner. Appointing agents, negotiating proforma D/A and reviewing/settling the final D/A documents. Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner. Coordinating with account and commercial department on payments, BL collection, tallying of financial statement and following up of outstanding account with relevant parties. Liaise with various parties like ship master, ship brokers, bunker trader, port agents, marine surveyor and other service providers on day-to-day operation matters to ensure all voyages are running smoothly. Ensure compliance to relevant maritime laws, industry standards and insurance matters where appropriate. Working as operations PIC to update vessels ocean and port schedules, solution providing to minimize delays / optimize smooth voyage performance. Monitor vessel performance, analyze date and give regular feedback to Management. Review the stowage plans prepared by the master, study vessel s description and end up with conclusions to maximize cargo intake. Drawing and finalizing charter parties. To assist the chartering and operation manager as required. Any other duties that might be assigned by the management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors' Degree from a recognized university. Min two years of experience in dry bulk shipping industry with exposure to CP Terms negotiation and Laytime (Dry Bulk), as well as Bills of Lading and other shipping documentation. Self-motivated and enthusiastic with strong analytical and calculation skills. Self-driven with strong willingness to learn, result oriented, with a positive outlook, and imagination to bring new ideas and solutions to the table. Fast learner and able to work under pressure. Has integrity when dealing with confidential matters. Ability to negotiate with our business partners. An ability to develop relationships with dry bulk counter parties, including owners, charterers, operators, charterers and brokers. Team player with strong work ethics and excellent communication & organizational skills.</p><p></p></section>
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Our client is currently hiring for the position of FSE Department Manager.<br><br>
Responsibilities:<br><br>
. Develop and implement sales and business development strategies to expand market presence.<br><br>
. Identify new business opportunities and build strong relationships with consultants, contractors, developers, and end-users.<br><br>
. Oversee the execution of commercial kitchen and food service equipment projects from planning to completion.<br><br>
. Manage project budgets, timelines, procurement, installation, and commissioning activities.<br><br>
. Ensure profitability and operational efficiency of the department.<br><br>
. Lead, mentor, and develop the sales, project, and technical teams.<br><br>
. Prepare sales forecasts, budgets, and departmental performance reports.<br><br>
. Coordinate with suppliers and manufacturers to ensure product availability and technical compliance.<br><br>
. Ensure customer satisfaction through effective project delivery and after-sales support.<br><br>
. Monitor market trends, competitor activities, and industry developments.<br>
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<span>Construction Project Manager – Marine Division: Nass Contracting Location: Bahrain Role Summary The Construction Project Manager – Marine is responsible for planning, managing, and delivering marine construction projects safely, on time, within budget, and to the required quality standards.<br> The role oversees all phases of project execution, including planning, procurement, resource management, construction activities, stakeholder coordination, and project close-out.<br> The Project Manager will lead multidisciplinary teams and maintain strong relationships with clients, consultants, subcontractors, and regulatory authorities to ensure successful project delivery.<br> Key Responsibilities Lead the planning, execution, monitoring, and completion of marine construction projects in accordance with contractual, technical, and commercial requirements.<br> Develop and maintain project schedules, budgets, resource plans, and cash flow forecasts.<br> Coordinate marine construction activities, including marine infrastructure, quay walls, jetties, breakwaters, dredging, reclamation, marine piling, and offshore civil works.<br> Ensure compliance with project specifications, company standards, local regulations, and international marine construction best practices.<br> Manage project risks and implement mitigation strategies to minimize delays, cost overruns, and operational challenges.<br> Lead project teams, including engineers, supervisors, planners, quantity surveyors, and subcontractors, fostering a high-performance and collaborative work environment.<br> Coordinate procurement activities and ensure timely availability of materials, equipment, marine vessels, and subcontractor resources.<br> Review and approve project methodologies, work plans, method statements, and construction sequences.<br> Ensure strict compliance with Health, Safety, Environment (HSE), and Quality Management System (QMS) requirements.<br> Manage client communications, consultant coordination, and stakeholder engagement throughout the project lifecycle.<br> Administer contracts, evaluate variations, manage claims, and support commercial negotiations.<br> Identify opportunities for value engineering and continuous process improvement.<br> Conduct regular project review meetings and ensure timely resolution of technical and operational issues.<br> Oversee project commissioning, handover, documentation, and successful project close-out.<br> Qualifications and Skills Bachelor's degree in Civil Engineering, Marine Engineering, Construction Management, or a related engineering discipline.<br> Minimum of 10–15 years of experience in construction project management, with at least 5 years managing marine infrastructure projects.<br> Proven experience delivering projects such as ports, harbors, marine piling, dredging, reclamation, or offshore civil works.<br> Strong knowledge of project management principles, construction methodologies, contract administration, and cost control.<br> Proficiency in project management software such as Primavera P6 and Microsoft Project.<br> Strong commercial awareness with experience in budgeting, forecasting, procurement, and claims management.<br> Excellent leadership, communication, negotiation, and stakeholder management skills.<br> Strong analytical and problem-solving abilities with the capacity to manage multiple priorities in a dynamic environment.<br> Professional certifications such as PMP, PRINCE2, or equivalent are considered an advantage.<br></span> </div>
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<strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel. </p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment. </p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. </p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand. </p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan. <br></p><br><p><strong>KEY RESPONSIBILITIES</strong> </p><br><p><strong>Leadership: </strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy. </p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE. </p><br></li></ul><p><strong>Strategy & planning: </strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval. </p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador. </p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP. </p><br></li><li><p>Delivery of commercial plan and achieving sales targets. </p><br></li><li><p>Continuous evolve RevPAR and RGI. </p><br></li><li><p>Achieving target quality scores (Medallia & Quality Audit). </p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc. </p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments. </p><br></li><li><p>Achieving and evolving the Wyndham Green certification. </p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality. <br></p><br></li></ul><p><strong>Quality </strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance. </p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance. <br></p><br></li></ul><p><strong>Human Resources </strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital. </p><br></li></ul><ul><li><p>The GM will role model the service culture values. </p><br></li></ul><p><strong>Hotel Opening </strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path </p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners. </p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
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<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Food & Beverage Manager</strong></p><br><p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li><li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li><li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li><li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li><li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li><li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li><li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li><li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li><li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li><li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li><li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li><li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>4 years of experience</strong> in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li><li>Minimum <strong>2 years of GCC experience</strong> is required.</li><li>Minimum <strong>2 years of experience in a 5-star hotel property</strong> is required.</li><li>Minimum <strong>1 year of experience in an independent upscale dining restaurant</strong> is considered an added advantage.</li><li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li><li>Experience with <strong>Asian, Italian, and Mediterranean cuisines</strong> is highly preferred.</li><li><strong>WSET Level 1, 2, or 3 certification</strong> is considered an added value.</li><li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li><li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li><li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Highly presentable, professional, and guest-focused.</li><li>Outgoing and energetic personality with strong relationship-building abilities.</li><li>Strong organizational, analytical, problem-solving, and decision-making skills.</li><li>Fluency in English; additional languages will be an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Fospe Technologies W.L.L. is seeking an experienced and results-driven Sales Manager to drive software sales, build strong customer relationships, and expand our presence across Bahrain and Saudi Arabia.</p><p>Key Responsibilities</p><ul><li>Generate new business opportunities and manage the complete sales cycle.</li><li>Promote and sell software solutions, AI products, SaaS platforms, and digital transformation services.</li><li>Build and maintain long-term relationships with clients and key decision-makers.</li><li>Conduct client meetings, product demonstrations, and presentations.</li><li>Identify customer requirements and propose suitable technology solutions.</li><li>Achieve monthly and annual sales targets.</li><li>Prepare sales proposals, quotations, and contracts.</li><li>Coordinate with technical and project teams to ensure successful project delivery.</li><li>Represent the company at business events, exhibitions, and networking meetings.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in Software Sales , SaaS Sales, or Technology Solutions Sales</li><li>Strong customer relationship management and account management skills</li><li>Excellent communication, negotiation, and presentation abilities</li><li>Ability to generate leads and close deals independently</li><li>Valid driving license preferred</li><li>Willingness to travel frequently within Bahrain and Saudi Arabia</li><li>Strong understanding of business processes and digital transformation solutions</li></ul><p>Preferred Qualifications</p><ul><li>Experience selling ERP, CRM, AI, SaaS, or enterprise software solutions</li><li>Existing business network in Bahrain and/or Saudi Arabia</li><li>Experience working with government, enterprise, or SME clients</li><li>Arabic language skills are an advantage</li></ul><p></p></section>
<p>A leading construction and fit-out company is seeking a Project Manager – Fit-Out Construction to manage small fit-out construction projects from planning to completion. The role is responsible for coordinating site activities, contractors, suppliers, and project timelines to ensure projects are delivered on time, within budget, and to the required quality and safety standards.
• Manage and supervise small fit-out construction projects from start to handover.
• Plan project schedules and coordinate site activities, contractors, and suppliers.
• Monitor project progress, quality of work, costs, and timelines.
• Review drawings, specifications, and material requirements to ensure smooth execution.
• Conduct regular site visits to monitor progress and resolve site-related issues.
• Ensure projects are completed in line with approved designs, quality standards, and safety requirements.
• Coordinate with consultants, subcontractors, and internal stakeholders throughout the project lifecycle.
• Review project costs, contractor quotations, and variation work when required.
• Prepare regular progress reports and updates for management.
• Oversee project completion, snagging, and final handover.</p><p>• Bachelor's degree or diploma in Civil Engineering, Construction Management, Architecture, or a related field.
• 3–5 years of experience in fit-out construction or interior construction project management.
• Experience managing small to medium-sized construction fit-out projects.
• Good knowledge of site execution, project planning, contractor coordination, and budgeting.
• Strong leadership, communication, and problem-solving skills.
• Proficiency in MS Office; knowledge of AutoCAD and project scheduling tools is an advantage.
• Excellent organizational and time management abilities.
• Strong communication and stakeholder management skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Attention to detail and commitment to quality.
• Problem-solving mindset with the ability to resolve site issues effectively</p>