Muaqeb Jobs in Bahrain
139 Jobs Found
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements.</li><li>To report for duty punctually wearing the correct uniform and name badges at all times</li><li>Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.</li><li>Take orders from his/her Chef de Partie and carry them out in the correct manner</li><li>Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.</li><li>Maintain good employee relations and motivate colleagues</li><li>Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.</li><li>Responsible for completing the daily checklist regarding mise-en-place and food storage.</li><li>Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.</li><li>Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.</li><li>Check the main information board regarding changes in any Banquets or other information re the organization.</li><li>Keep the section clean and tidy.</li><li>Pass all information to next shift</li><li>Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.</li><li>Check Commis Chefs on his/her section: e.g. regarding personal hygiene.</li><li>Assist the Chef de cuisine in composing new recipes and menu ideas.</li><li>Have a complete understanding of and adhere to the company’s policy relating to fire, hygiene and safety.</li><li>The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Reading, writing and oral proficiency in the English language.</li><li>Good communication and customer contact skills.</li><li>Team Player</li></ul><p><strong>Experience:</strong></p><br><ul><li>Minimum 1-year experience in similar role </li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>Personal Trainer – Join the Fastest Growing Team at The Barn Gym!</p><p><strong>Location:</strong> Saar, Bahrain</p><p><strong>Position:</strong> Full-Time, Permanent (Local Candidates Only)</p><p>About The Barn Gym</p><p>At The Barn Gym, we’re more than just a gym — we’re a results-driven, community-focused personal training hub. We’ve helped thousands of people transform the way they look, feel, and live.</p><p>As we expand our brand into Bahrain, we are looking for the next standout local trainer to join our high-energy, ambitious team at our brand-new facility in the heart of Saar.</p><p>Why You’ll Love It Here</p><ul><li><strong>Full-Time, Stable Career Path:</strong> No endless hustling for clients or trying to build a business from scratch. No renting floor space. Just pure coaching, client development, and a guaranteed local client base.</li><li><strong>Ongoing Mentorship & Education:</strong> Weekly in-house education and 1:1 mentorship to fast-track your training, coaching, and nutritional skills.</li><li><strong>Opportunities to Grow:</strong> We are expanding rapidly. This is your chance to step in early and grow into leadership roles within a premium fitness brand.</li><li><strong>Work With a Winning Team:</strong> Surround yourself with passionate, driven coaches who care about elite results and high energy.</li><li><strong>Real Client Impact:</strong> We don’t do boring, average sessions. We give our members the structure, community, and support to achieve life-changing results.</li></ul><p>The Role</p><p>We’re looking for an ambitious, coachable trainer who genuinely wants to master their craft and make an impact in the local Saar community. We’re not here for “rep counters.” We’re here for result-getters who are excited to keep learning.</p><p><strong>What we offer:</strong></p><ul><li>A secure, full-time local position with an attractive performance-based commission structure.</li><li>Local transfer of sponsorship (Visa/LMRA processing) if required.</li><li>Comprehensive local health insurance.</li><li>A clear career development pathway with regular feedback and progression.</li><li>Full access to our premium facility for your own training.</li><li>A vibrant, fun, and highly supportive team environment.</li></ul><p>Who We're Looking For</p><ul><li>You are <strong>currently residing in Bahrain</strong> and available for an in-person interview/practical assessment in Saar.</li><li>You hold a recognized <strong>Level 3 Personal Trainer Certificate</strong> (REPs UAE/Bahrain, NASM, ACE, or equivalent).</li><li>You are passionate about functional training, nutrition, and helping people win.</li><li>You are reliable, driven, and love being part of a strong local team.</li><li><i>Fluency in English is required; bilingual candidates (English/Arabic) are highly preferred.</i></li></ul><p>Ready to build your career with us?</p><p>Apply now and include your Instagram handle—we love to see coaches who are active and passionate in the digital fitness space.</p><p><strong>Job Type:</strong> Full-time, Permanent</p><p><strong>Benefits:</strong></p><ul><li>Local Visa Transfer / Sponsorship</li><li>Health Insurance</li><li>Continuous In-House Professional Education</li><li>Full gym access</li><li>On-site parking</li></ul><p><strong>Work Location:</strong> In person (Saar, Bahrain)</p>
<p><strong>Job Overview</strong></p><p>We are seeking a skilled Grill Chef to join our culinary team in Manama, Muharraq Governorate, Bahrain. </p><p>The ideal candidate is passionate about grilling, possesses solid kitchen experience, and can thrive in a fast-paced, guest-focused environment. </p><p>This role requires attention to detail, consistency in food quality, and the ability to work collaboratively with other kitchen staff to deliver exceptional flavors and presentation.</p><p> </p><p><strong>About the Company</strong></p><p>Our establishment is a reputable dining venue known for its vibrant grill-focused menu and dedication to high standards of food safety and customer satisfaction. </p><p>We value teamwork, initiative, and continuous learning to uphold quality and guest experience.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Prepare and cook a variety of grilled dishes, ensuring correct temperatures, portion sizes, and presentation in line with recipes and menu specifications.</li><li>Operate grill stations efficiently, manage cooking times, and monitor quality control throughout service.</li><li>Maintain mise en place, stock levels, and cleanliness of the grill area in compliance with health and safety regulations.</li><li>Season, marinate, and finish dishes, ensuring consistency in taste, texture, and appearance.</li><li>Collaborate with the kitchen team to develop and refine grill-focused menu items and daily specials.</li><li>Adhere to food safety standards, including proper handling, storage, and rotation of ingredients.</li><li>Communicate effectively with front-of-house staff to ensure timely service and guest satisfaction.</li><li>Train and mentor junior kitchen staff and interns on grilling techniques and kitchen best practices.</li><li>Monitor and maintain equipment cleanliness and function, reporting any faults promptly.</li><li>Assist with inventory management and cost control related to grill items and related supplies.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent qualification.</li><li>Minimum of 2 years of professional cooking experience, with a focus on grilling or barbecue preparation.</li><li>Experience working in a busy dining environment, preferably within Bahrain or a similar regional market.</li><li>Solid knowledge of grilling techniques, meat quality indicators, and flavor balancing.</li><li>Basic understanding of food safety regulations and proper hygiene practices.</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays as required.</li><li>Good communication skills in English; knowledge of Arabic is an advantage.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Excellent grilling and timing skills with a keen eye for doneness and presentation.</li><li>Strong organization and multitasking abilities in a high-pressure environment.</li><li>Attention to detail and commitment to consistency in quality.</li><li>Teamwork and collaborative attitude, with the ability to follow directions and contribute ideas.</li><li>Problem-solving skills and a proactive approach to maintaining kitchen operations.</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary aligned with experience and local market standards.</li><li>Meal discounts and staff meals during shifts.</li><li>Opportunities for professional development, training, and advancement within the kitchen team.</li><li>Positive work environment that values safety, quality, and teamwork.</li></ul>
<p>At Nexcel Computer Solutions, we rely on our IT systems to power the solutions that help consumers around the world. </p><p>We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient. </p><p>In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.</p><p>Immediate opening for capable, hardworking, team player to manage inside and outside customers IT needs/requirements. </p><p>Successful candidate will be stable, experienced, willing to work as a team and handle a variety of areas including desktop support; network maintenance and support; phone system; security cameras; software, OS; etc. </p><p>From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth</p><p> </p><p><strong>Objectives of this Role</strong></p><p>· Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware</p><p>· Own projects, solutions, and key responsibilities within a larger business initiative</p><p>· Handle business-critical IT tasks and systems administration</p><p>· Research and evaluate emerging technologies, hardware, and software</p><p>· Track and maintain hardware and software inventory</p><p> </p><p> </p><p><strong>Daily and Monthly Responsibilities</strong></p><p>· Manage service calls on a daily basis</p><p>· Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers etc</p><p>· Monthly visits to AMC clients to analyze, record and suggest upgrades as necessary</p><p>· Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers, POS etc</p><p>· Train employees on both software and hardware, troubleshoot, and provide technical support to team</p><p>· Maintain Service Reports and system performance reports at client</p><p>· Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions</p><p>· Continuously analyze current processes, technologies, and vendors to identify areas of improvement</p><p><strong> </strong></p><p><strong>Skills and Qualifications</strong></p><p>· Bachelor’s degree in technology or computer science</p><p>· 5+ years of experience in IT management</p><p>· Experience with or knowledge of programming languages and operating systems, current equipment and technologies, backup and recovery procedures, and system performance monitoring</p><p>· Expertise with implementing, configuring, and testing solutions</p><p> </p><p><strong>Preferred Skills</strong></p><p>· Proven leadership skills</p><p>· Strong creative and analytical thinking</p><p>· Professional certifications</p><p> </p>
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<p><strong>Director of Operations – Hotel Development & Pre-Opening</strong><br> <strong>Location: Bahrain</strong><br> <strong>Salary: BD 3,500–4,000 (inclusive of allowances) + Expat Family Benefits</strong></p><br><p>We are partnering with a leading hospitality group to appoint an experienced <strong>Director of Operations</strong> to oversee a portfolio of exciting hotel development, conversion and pre-opening projects across the Middle East and Africa.</p><br><p>This is a senior, above-property leadership role, ideal for a hospitality professional with extensive experience in hotel openings, owner relations and operational excellence. The successful candidate will play a pivotal role in ensuring projects are delivered on time, to brand standards and with operational readiness from day one.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul>
<li>Lead the operational execution of hotel development, conversion and pre-opening projects across the portfolio.</li><li>Oversee the delivery of Hotel Management Agreement and Technical Services Agreement obligations, ensuring all operational milestones are achieved.</li><li>Drive the full pre-opening critical path, coordinating closely with owners, franchise partners and on-property leadership teams to ensure successful hotel launches.</li><li>Provide hands-on operational guidance and support to hotel management teams throughout development, conversion and opening phases.</li><li>Act as the primary liaison between owners, franchisees, brand representatives and corporate leadership, managing relationships and ensuring clear communication throughout each project.</li><li>Monitor brand standards, product quality, systems implementation and operational readiness, making recommendations for opening approval.</li><li>Report project progress, risks and mitigation strategies directly to the Group CEO.</li></ul>
<p><strong>The Ideal Candidate – please read carefully:</strong></p><br><ul>
<li>Significant experience in hotel operations with a strong background in pre-openings, conversions and hotel development.</li><li>Previous above-property or regional operational leadership experience within an international 5* hotel group.</li><li>Strong knowledge of the GCC, ideally Saudi Arabian hospitality market is essential</li><li>Experience managing hospitality projects in Africa would be a distinct advantage.</li><li>Exceptional stakeholder management skills with the ability to build strong relationships with owners, franchisees and executive leadership.</li><li>Arabic speaking is preferred and must be able to travel in Makkah</li></ul>
<p><strong>Package:</strong></p><br><ul>
<li>BD 3,500–4,000 per month (inclusive of allowances)</li><li>Comprehensive expatriate family benefits including family status, benefits and schooling assistance</li></ul>
<p>This is an outstanding opportunity to join a dynamic hospitality group during an exciting period of growth, leading the successful delivery of high-profile hotel projects across multiple international markets.</p><br><p>Get in touch: michelle@corecruitment.com</p><br> </div>
Role Description We are seeking a results-driven Regional Sales Manager / Business Development Director / Commercial Manager to lead business growth initiatives, expand market presence, and strengthen customer relationships across multiple markets. This role is responsible for developing and executing commercial strategies that drive revenue growth, identify new business opportunities, and maximize long-term profitability while ensuring alignment with organizational objectives. The successful candidate will develop strategic sales plans, identify emerging market trends, evaluate competitive landscapes, and establish initiatives that increase market share and business performance. You will build and maintain strong relationships with key clients, distributors, channel partners, and stakeholders while identifying opportunities to expand existing accounts and acquire new customers. Key responsibilities include leading business development activities, generating qualified sales opportunities, negotiating commercial agreements, preparing proposals, managing contract discussions, and closing high-value business opportunities. You will oversee the entire sales cycle, from prospecting and pipeline development to contract execution and post-sales relationship management. The role involves collaborating closely with marketing, operations, finance, product development, customer success, and executive leadership to deliver integrated commercial solutions that meet customer needs and support sustainable growth. You will analyze customer requirements, recommend tailored solutions, and ensure high levels of customer satisfaction throughout the engagement process. You will monitor sales performance, revenue trends, profitability, forecasting accuracy, and key performance indicators to support informed business decisions. Responsibilities include preparing sales reports, commercial forecasts, market analyses, pricing strategies, and business presentations for senior management. You will identify new market segments, evaluate partnership opportunities, explore strategic alliances, and support product or service expansion initiatives. Continuous assessment of industry developments, customer behavior, and competitor activities will be essential to maintain a competitive advantage and adapt commercial strategies accordingly. The position also includes leading, mentoring, and motivating sales and business development teams by promoting collaboration, accountability, and performance excellence. You will establish sales objectives, monitor progress, provide coaching, and encourage continuous improvement to achieve organizational goals. You will ensure compliance with company policies, commercial standards, contractual obligations, and ethical business practices while managing commercial risks and protecting the organization's interests. Continuous process improvement, customer-centric thinking, and innovation are expected to enhance operational efficiency and strengthen long-term business success. Qualifications Strong understanding of sales management, business development, and commercial strategy principles. Knowledge of market analysis, customer acquisition, account management, and revenue growth strategies. Ability to develop and execute strategic sales plans aligned with business objectives. Excellent negotiation, presentation, and commercial communication skills. Strong relationship-building abilities with clients, partners, distributors, and internal stakeholders. Familiarity with CRM platforms, sales reporting tools, and pipeline management systems. Knowledge of pricing strategies, contract management, proposal development, and commercial negotiations. Strong analytical skills with the ability to interpret market data, sales metrics, and financial reports. Understanding of forecasting, budgeting, profitability analysis, and performance measurement. Ability to identify new business opportunities and develop sustainable growth strategies. Strong leadership, coaching, and team development capabilities. Excellent organizational and project management skills with the ability to manage multiple priorities. Ability to collaborate effectively across cross-functional teams and support business initiatives. Customer-focused mindset with strong problem-solving and decision-making abilities. High level of professionalism, integrity, and accountability in commercial operations. Adaptability to changing market conditions and evolving business priorities. Commitment to continuous learning, innovation, and delivering exceptional business results. Strong business acumen with the ability to balance customer needs and organizational objectives.
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<span>The Hospitality & Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality & Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member & guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations & service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food & Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance & continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training & service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience & member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><p>Exceed revenue goals, & profitability by :</p><ul><li>Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li></ul><p>#LI-NS1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong>Why teach at the British Council – Ayat’s Story - YouTube <br></strong></span></p><br><br><br><br><p><span><strong>Role Description & Purpose</strong></span></p><br><br><br><p><span>We are seeking a passionate and committed Teacher of English to deliver a rewarding and stimulating learning experience for our learners in Algeria. In this role, you will play a key part in promoting high-quality English language teaching while ensuring effective and engaging learning outcomes. You will contribute to creating an environment where learners feel inspired, supported, and motivated to develop their language skills.</span></p><br><br><br><p><span>As a Teacher of English, you will be responsible for delivering lessons to the highest standards of English Language Teaching, ensuring that each session reflects best practice and supports learner progress. You will uphold and enhance the reputation of the British Council as a world authority in English Language Teaching by maintaining excellence in your classroom delivery and professional conduct.</span></p><br><br><br><p><span>You will also actively engage in your own professional development, continuously refining your teaching practice and staying up to date with current methodologies. Sharing knowledge, ideas, and best practices with colleagues will be an important part of your contribution, helping to strengthen teaching quality across the organisation.</span></p><br><br><br><p><span>This role is integral to supporting the wider aims of the British Council and its cultural relations mission, enabling learners from diverse backgrounds to connect through the English language while fostering mutual understanding and opportunity.</span></p><br><br><br><br><p><span><strong>Role Accountabilities</strong></span></p><br><br><br><p><span>We are looking for an enthusiastic and dedicated Teacher of English to join our team and deliver high-quality English language teaching to a diverse range of learners. In this role, you will plan, prepare and deliver engaging lessons that meet the needs of different customer groups, taking into account individual learning styles, preferences and goals. You will ensure that all teaching aligns with British Council Global Teaching Standards, while consistently meeting organisational expectations and delivering an excellent learner experience.</span></p><br><br><br><p><span>You will monitor student progress, provide regular feedback and encourage learner autonomy to support achievement and continuous improvement. You will actively contribute to the teaching centre by working collaboratively with colleagues to develop and enhance courses, materials and services, while supporting wider operational and promotional activities. Maintaining excellent communication with students and delivering a high standard of customer service will be central to the role, alongside completing administrative duties with professionalism and accuracy.</span></p><br><br><br><p><span>As part of your commitment to excellence, you will engage in ongoing professional development to maintain high teaching standards and support best practice in English Language Teaching. You will also help promote the British Council’s cultural relations mission by fostering intercultural understanding and creating opportunities for students to engage with UK culture.</span></p><br><br><br><p><span>The role requires building positive relationships with customers and colleagues and ensuring full compliance with safeguarding, data protection, equality, diversity and inclusion, and health and safety policies, helping to create a safe and inclusive learning environment for all.</span></p><br><br><br><br><p><span><strong>Qualifications & Experience</strong></span></p><br><br><br><p><span><strong>Essential</strong></span></p><br><br><ul><li><span>University degree or equivalent</span></li><li><span>Language proficiency: Near‑native English; CEFR C2 / IELTS Academic 8.0+ in all four skills</span></li><li><span>Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent</span></li><li><span>2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours). Experience in teaching relevant age groups to be specified by the centre<br>• Early Years aged 2 to 5 (400+hours)<br>• Primary aged 6 to 10 (400+ hours)<br>• Lower Secondary aged 11 to 14 (800+ hours)<br>• Upper Secondary aged 15 to 17 (400+ hours)<br>• University/Vocational students aged 18 to 25 (400+hours)<br>• Adults General English 18+ (800+ hours)</span></li></ul><br><p><span><strong>Desirable</strong></span></p><br><br><ul><li><span>Recognised diploma in EFL e.g., DELTA/ Trinity Diploma (TEFLq)</span></li><li><span>Specialism where appropriate e.g., YL qualification: TYLEC (or equivalent), PGCE/BEd in Primary or relevant subject.</span></li></ul><br><p><span><strong>Important Information</strong></span></p><br><br><br><ul><li><span><strong>Location:</strong> the position is based in Bahrain, close to the capital city, in the residential area. The teacher will be required to work from our teaching centre </span></li><li><span><strong>Contract Hours:</strong> 37.5 contracted hours, inclusive of 24 hours of teaching. Teachers are expected to work 5 days a week and some weekends.</span></li><li><span><strong>Contract Type</strong>: This is a fixed term contract, full-time position</span></li><li><span><strong>Salary:</strong> 776 – 950 HYG per month, depending on experience and qualifications</span></li><li><span><strong>Benefits:</strong> Annual paid leave is 35 days plus 14 public holidays per year. Covered under the terms of the current local medical insurance scheme (staff and dependents under 18). You will be eligible for an accommodation allowance depending on your status. If you are recruited from outside Bahrain, the British Council will pay economy class air fares from your home country to Bahrain at the start of contract. </span></li><li><span><strong>Right to Work:</strong> The candidates must have legal right to live and work in Bahrain. </span></li></ul><ul><li><span><strong>Background Screening:</strong> all successful candidates are obliged to undergo comprehensive background screening</span></li><li><span><strong>Closing Date:</strong> 10 July 2026</span></li></ul><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Marketing Executive</strong></p><br><p>As the <strong>Marketing Executive</strong>, you will support the implementation of the hotel's marketing, communications, and digital initiatives, ensuring brand consistency and effective campaign execution. Working closely with internal departments, external agencies, and suppliers, you will assist in promoting the resort, enhancing brand visibility, and driving guest engagement through various marketing channels.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong> efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li><li><strong>Celebrate locality</strong> and heritage in a vibrant community.</li><li><strong>Advance your career</strong> with global development opportunities.</li><li><strong>Drive change</strong> through impactful social initiatives.</li><li><strong>Collaborate</strong> with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><p><strong>Brand & Marketing Support</strong></p><br><ul><li>Assist in maintaining brand standards across all marketing and communication activities.</li><li>Ensure marketing materials align with brand guidelines and hotel positioning.</li><li>Support the development and execution of marketing campaigns and promotional activities.</li></ul><p><strong>Campaign Coordination</strong></p><br><ul><li>Coordinate marketing, public relations, advertising, and promotional campaigns.</li><li>Liaise with internal departments and external vendors to ensure timely campaign delivery.</li><li>Assist in organizing photoshoots, media visits, and promotional events.</li></ul><p><strong>Content & Communications</strong></p><br><ul><li>Create and update marketing content for brochures, newsletters, website pages, and social media platforms.</li><li>Support media communications and prepare promotional materials.</li><li>Assist with internal communication initiatives and announcements.</li></ul><p><strong>Digital Marketing Support</strong></p><br><ul><li>Assist in managing the hotel's digital presence, including website updates, social media channels, email campaigns, and online listings.</li><li>Support SEO, paid advertising, and social media activities as directed.</li><li>Monitor digital campaign performance and prepare basic performance reports.</li></ul><p><strong>CRM & Guest Engagement</strong></p><br><ul><li>Support CRM initiatives and email marketing campaigns.</li><li>Assist with guest communication campaigns and loyalty program promotions.</li><li>Maintain guest database accuracy and marketing distribution lists.</li></ul><p><strong>Events & Activations</strong></p><br><ul><li>Support the planning and execution of hotel events, promotions, partnerships, and activations.</li><li>Coordinate marketing materials required for events and campaigns.</li><li>Assist with on-site event logistics and brand visibility initiatives.</li></ul><p><strong>Market Research & Reporting</strong></p><br><ul><li>Conduct market and competitor research to identify trends and opportunities.</li><li>Monitor campaign performance and collect data for reporting purposes.</li><li>Prepare regular marketing activity reports and presentations.</li></ul><p><strong>Agency & Supplier Coordination</strong></p><br><ul><li>Coordinate with marketing agencies, designers, photographers, printers, and other suppliers.</li><li>Follow up on project timelines and ensure deliverables meet required standards.</li></ul><p><strong>Administration</strong></p><br><ul><li>Maintain organized marketing files, databases, and asset libraries.</li><li>Assist in budget tracking, purchase requests, and invoice processing.</li><li>Ensure all hotel listings and promotional content remain current and accurate.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience: </strong>Minimum 2–3 years of experience in marketing, communications, or a related field, preferably within hospitality, tourism, or luxury brands.</li><li><strong>Communication Skills: </strong>Excellent written and verbal communication skills in English. Additional language skills are an advantage.</li><li><strong>Personal Attributes: </strong>Highly organized, proactive, and detail-oriented. Strong interpersonal and teamwork skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li><strong>Education: </strong>Bachelor's degree or diploma in Marketing, Communications, Business Administration, or a related field.</li><li><strong>Technical Skills: </strong>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Familiarity with social media platforms, content management systems, email marketing tools, and basic design software. Knowledge of digital marketing platforms is an advantage.</li><li><strong>Additional Assets: </strong>Previous experience in hospitality marketing. Experience working with marketing agencies, content creation, and event coordination.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Hospitality & Guest Experience Manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events. Working cross-functionally, the Hospitality & Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p><p>Responsibilities</p><ol><li>Member & guest experience<ul><li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li><li>Ensure every member interaction reflects the standards of a luxury private club</li><li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li><li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li><li>Identify opportunities to surprise and delight members through personalised experiences</li><li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li></ul></li><li>Hospitality operations & service excellence<ul><li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li><li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li><li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li><li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li><li>Monitor daily operations to ensure a seamless member journey across every department</li></ul></li><li>Cross-functional service leadership<ul><li>Partner closely with Food & Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience</li><li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li><li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li><li>Promote collaboration and accountability for service excellence across the organisation</li></ul></li><li>Quality assurance & continuous improvement<ul><li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li><li>Conduct regular mystery audits and operational walkthroughs</li><li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li><li>Lead service improvement projects and monitor implementation across departments</li><li>Benchmark the club against leading luxury hospitality and private club standards</li></ul></li><li>Training & service culture<ul><li>Champion a hospitality-first culture throughout the organisation</li><li>Design and deliver customer service training programmes for all member-facing employees</li><li>Coach managers and supervisors on luxury service delivery and member engagement</li><li>Reinforce standards through regular observations, coaching, and feedback</li><li>Recognise and celebrate exceptional service across teams</li></ul></li><li>Club ambience & member engagement<ul><li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li><li>Work with Marketing, Membership, and Events teams to enhance member engagement initiatives</li><li>Support the delivery of exclusive member experiences and hospitality activations</li><li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline</p><p>5 8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</p><p>Proven experience in guest relations, front office, hospitality operations, or luxury service management</p><p>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</p><p>Experience leading cross-functional service improvement initiatives</p><p>Exceptional interpersonal, communication, and relationship-building skills</p><p>Comfortable engaging with senior executives, VIPs, members, and international guests</p><p>Experience designing service standards and delivering hospitality training is highly desirable</p><p></p></section>
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<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Responsibilities and essential job functions include but are not limited to the following: </p><br><ul><li>Assist supervisors with management issues and Heartist development</li><li>Attend professional conferences and professional development seminars</li><li>Accommodate VIP guest preferences and special requests</li><li>Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.</li><li>Review hotel occupancy forecasts and recreation schedules</li><li>Assist with guest relations and scheduling when necessary</li><li>Handle emergency situations with urgency and discretion</li><li>Assign job tasks to recreation personnel as suited to their position and ability</li><li>Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy</li><li>Check that all areas of the recreation are set as per the standard operating manual</li><li>Evaluate operations and procedures and implement improvements</li><li>Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement</li><li>Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities</li><li>Address all damages and repairs</li><li>Maintain a clean and well organized back stock area</li><li>Maximize inventory turns on all stock keeping units</li></ul><br>Qualifications<br><br><ul><li>Previous 2-3 years of experience in a 5-star hotel</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b><u>Join Our Team</u></b> </p><br><br><p><span>We are currently looking to hire a Hostess that will plays a crucial role in ensuring a positive and welcoming dining experience for guests. They are the first point of contact for guests and are responsible for greeting, seating, and assisting patrons throughout their visit. The hostess creates a warm and inviting atmosphere, manages table reservations, and supports the restaurant team in providing exceptional service.</span></p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><br><p><b>Greeting and Seating Guests:</b></p><br><br><ul><li><p>Welcome guests upon arrival with a friendly and professional demeanor.</p><br><br></li><li><p>Manage the seating process efficiently to ensure a smooth flow of guests.</p><br><br></li><li><p>Monitor and maintain the waitlist, taking note of special requests or preferences.</p><br><br></li></ul><p><b>Table Reservations:</b></p><br><br><ul><li><p>Handle telephone inquiries and table reservations, recording them accurately.</p><br><br></li><li><p>Maintain an organized reservation book, updating it regularly.</p><br><br></li><li><p>Ensure that reserved tables are prepared and set appropriately before guests' arrival.</p><br><br></li></ul><p><b>Communication and Guest Relations:</b></p><br><br><ul><li><p>Provide information about the restaurant's offerings, menu, and promotions.</p><br><br></li><li><p>Address guest inquiries and concerns promptly and courteously.</p><br><br></li><li><p>Demonstrate a genuine interest in guests' needs and preferences, going the extra mile to ensure their satisfaction.</p><br><br></li></ul><p><b>Coordination with Restaurant Team:</b></p><br><br><ul><li><p>Communicate effectively with servers, kitchen staff, and management to ensure a seamless dining experience.</p><br><br></li><li><p>Inform servers about special guest requests or considerations.</p><br><br></li><li><p>Collaborate with the restaurant team to maintain efficient table turnover and service flow.</p><br><br></li></ul><p><b>Maintain Restaurant Appearance:</b></p><br><br><ul><li><p>Keep the entrance and reception area tidy and welcoming at all times.</p><br><br></li><li><p>Monitor the cleanliness and organization of dining areas and ensure they meet established standards.</p><br><br></li><li><p>Assist with clearing and resetting tables when needed.</p><br><br></li></ul><p><b>Special Events and Functions:</b></p><br><br><ul><li><p>Assist in organizing and coordinating special events or private functions when required.</p><br><br></li></ul><p><b>Compliance and Safety:</b></p><br><br><ul><li><p>Adhere to food safety and hygiene standards.</p><br><br></li><li><p>Comply with the resort's policies, procedures, and guidelines.</p><br><br></li></ul><br><p><b>Skills and Qualifications:</b></p><br><br><ul><li><p>Excellent communication and interpersonal skills.</p><br><br></li><li><p>Proficiency in Arabic and English is a must.</p><br><br></li><li><p>Positive, friendly, and outgoing personality.</p><br><br></li><li><p>Ability to handle a fast-paced environment and remain calm under pressure.</p><br><br></li><li><p>Exceptional organizational and multitasking abilities.</p><br><br></li><li><p>Strong customer service orientation.</p><br><br></li><li><p>Basic knowledge of restaurant operations and menu items.</p><br><br></li><li><p>Proficient in basic computer skills.</p><br><br></li><li><p>Previous experience in a similar role or in the hospitality industry is an advantage.</p><br><br></li></ul><br><p><b>Working Conditions:</b> The host/hostess role primarily takes place in a restaurant setting, including standing for extended periods and working in a fast-paced environment. They may be required to work evenings, weekends, and holidays based on the restaurant's operating hours and the resort's needs.</p><br><br><br><p><b><u>What do we offer?</u></b></p><br><br><p>Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.</p><br><br><br><br><p>We look forward to receiving your application! </p><br><br><br><br><br><br><br><br> </div>
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Work Location<br>UNIC Manama, Hybrid (in-person or remote), up to 34 hours per week<br> Expected duration<br>3 to 6 months maximum<br> Duties and Responsibilities<br>This position is located in the United Nations Information Centre in Manama (UNIC Manama), within the Information Centres Service (ICS), Department of Global Communications. UNIC Manama is the principal source of information about the United Nations system in Bahrain; it provides strategic communications services to Qatar and the United Arab Emirates. It is responsible for promoting public understanding and support for the aims and activities of the United Nations by communicating the work of the UN to a local audience in local languages; engaging local and regional partners; and, overall, bringing the United Nations closer to the peoples it serves. The incumbent is under the direct supervision of the Director, UNIC Manama. The internship is for three (3) months up to a maximum of six (6) months depending on the availability of the intern and needs of the department. The internship is designed to be up to 34 hours per week with a hybrid work arrangement (remote or in-person). Responsibilities will depend on the individual's background, the intern's assigned office, as well as the internship period. Duties may include, but are not limited to: - Assist in content creation for the UNIC's online platforms, including social media accounts. - Assist in monitoring and moderating the UNIC's online platforms, including social media and in implementing social media campaigns. - Assist in the design, production, and dissemination of information material. - Assist in the organization of events and meetings. - Assist in preparing media monitoring reports. - Assist in translation support.<br> Qualifications/special skills<br>To qualify for an internship with the United Nations Information Centre, the following conditions must be met: (a) Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or (b) Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); - Be computer literate in standard software applications; - Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; - Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this internship fluency in spoken and written English and Arabic is required.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department. He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.</p><p>CORE WORK ACTIVITIES The primary responsibilities of the role include:</p><p>Guest Engagement</p><ul><li>Achieve guest voice & full engagement fitness.</li><li>Responsible for entire sports club financial and business operations including memberships.</li><li>Implement new beach club service initiatives to achieve our vision.</li><li>Analyze beach club processes (SOP s) to ensure service delivery is exceeding expectations in all areas.</li><li>Enhance Water sports and Marina services.</li><li>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.</li><li>Ensure Safety and security around the Resort and especially while guests at sea.</li><li>Be present in the operation for personalized guests interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.</li><li>Embrace community foot prints and engage guests in these activities.</li><li>Quality follow up with members, member and guest recognition.</li><li>Overlook all areas under The Ritz Kids Program.</li></ul><p>Enhance the overall resort experience</p><ul><li>Enhance beachside experience, guests to be greeted and escorted to desired locations.</li><li>Add additional unique services & amenities.</li><li>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.</li><li>Enhance joggers experience.</li><li>Plan and organize monthly annual events that are planned for the members.</li><li>Enhance Incentive groups experience and Team-building exercises.</li></ul><p>Events, Activities and Entertainment</p><ul><li>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.</li><li>Maximize guests participation to all events organized.</li><li>Lead the team in organizing Sports Club events and activities.</li><li>Repackage cruises, fishing trips, water sports lessons and island activities.</li><li>Improve merchandising within sports club.</li></ul><p>Recreation Financial Performance</p><ul><li>Exceed revenue goals, & profitability by : Inventory management, reduce expenses</li><li>Create new revenue centers: waters sports, group packages, personal training and sports lessons.</li><li>Evaluate potential marina members and increase membership base including dry storage options.</li><li>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.</li><li>Strengthen corporate membership relations and opportunities.</li><li>Smart approach to membership to ensure our database count is increased.</li><li>Create loyalty program for Group Corporate Membership Accounts.</li><li>Membership pricing & positioning strategy.</li><li>Protect and maintain all property assets by taking charge of regular maintenance.</li></ul><p>Leadership</p><ul><li>Integration with health club operations.</li><li>Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.</li><li>Execute urgent matters without hesitation and complete daily tasks.</li><li>Adapt to changes and overcomes difficult challenges.</li><li>Maintains a professional attitude at all times.</li><li>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.</li><li>Display an open minded approach and actively wants to improve as a leader.</li><li>Open to critique and understands its value for professional improvement.</li><li>Interested in learning from superiors and colleagues.</li><li>Spend time to understand business and relationships at the hotel.</li><li>Work toward setting specific achievable goals for self and team members.</li><li>Effectively work within in a fast paced dynamically changing business.</li><li>Achieve Guest Engagement goals.</li><li>Attend and participate in weekly Leadership (CE) Meetings.</li></ul><p>Employee Engagement (ES)</p><ul><li>Take charge of the monthly departmental meeting and record minutes.</li><li>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups</li><li>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.</li><li>Respond openly to each request coming from the team members, by practicing the open door policy;</li><li>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment</li><li>Achieve Turnover goal (18% and below).</li><li>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.</li><li>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.</li><li>Build great relationship with team members.</li><li>Use past experiences and new leadership tools to improve daily work processes.</li><li>Support team members by presenting clear job breakdowns job descriptions.</li><li>Achieve minimum of 3 hours training for each employee per week.</li><li>Energize effective and energizing line-ups on a daily basis.</li><li>#LI-NS1</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company.</li><li>University Degree required or equivalent.</li><li>Hospitality Industry Certifications.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Scope and General Purpose of Job</u>: </strong></p><br><p>The Graphic Designer (in conjunction with the Sales and Marketing team) will make the hotel(s) come alive from a marketing and collateral perspective.</p><br><p>All work will be in line with the hotel’s business plan and in accordance with corporate policies and procedures, as well as local requirements and regulations.</p><br><p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p>· Creation and execution of print, digital and outdoor communication in line with established media plans</p><br><p>· The types of projects will range from retouching imagery and resizing artwork, to developing new print solutions, campaign creative, social media artwork, corporate gifts, event invitations, presentations, photo editing and advertisements</p><br><p>· Accountable for maintaining the integrity of the brand, the position is responsible for all visual creative.</p><br><p>· Responsibilities also include the supervision of brand consistency standards within the property and relevant outlets, following design briefs and guidelines.</p><br><p>· Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand’s image and style in order to drive hotel revenue.</p><br><p>· Partners with Marketing Managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables.</p><br><p>· Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.</p><br><p>· Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates.</p><br><p>· Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events.</p><br><p>· Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national and international to encourage and maximize coverage of all events and promotions. Respond to media enquiries when approached for comments and/or reports.</p><br><p>· Create innovative and consistent communication designs for marketing and communications materials including: print, presentations, digital and events.</p><br><p>· Provide graphic design ideas and execute all the design requests.</p><br><p>· Design, build and maintain micro sites, landing pages and blogs.</p><br><p>· Create and edit digital clips.</p><br><p>· Build photo database and photographing campaigns.</p><br><p>· Create HTML newsletters and e-marketing communications, staying abreast of design trends to improve deliverability. </p><br><p>· Create, develop and market key events for the hotels, especially during key business periods.</p><br><p>· Take photographs of all internal functions, banquet and conference functions and VIP’s.</p><br><p>· Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required.</p><br><p><strong>LAWS, REGULATIONS & POLICIES</strong></p><br><p>· Ensure compliance with business operations laws</p><br><p>· Ensure compliance with hospitality operations laws</p><br><p>· Ensure compliance to all applicable laws, and corporate standards and guidelines</p><br><p><strong>ASSOCIATE RELATIONS</strong></p><br><p>· Fosters and develops effective associate relations throughout the hotel</p><br><p><strong>HEALTH & SAFETY</strong></p><br><p>· Ensures that all potential and real hazards are reduced immediately</p><br><p>· Fully understands the hotel’s fire, emergency and bomb procedures</p><br><p>· Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates</p><br><p>· Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</p><br><p>· Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</p><br><p><strong>MISCELLANEOUS</strong></p><br><p>· Attends meetings and trainings required by the Cluster Marketing / Assistant Marketing Manager / Cluster Director of Sales & Marketing</p><br><p>· Attends Regional Sales & Marketing meetings and training if required.</p><br><p>· Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function</p><br><p>· Ensures all requests and correspondence (e.g. from Cluster Director of Sales & Marketing / Cluster Marketing Manager) are dealt with in a timely and accurate manner</p><br><p>· Attends any property meetings that are relevant to the position</p><br><p>· Is knowledgeable about corporate loyalty / Incentive Programmes.</p><br><p>· Assists colleagues to perform similar or related jobs when necessary</p><br><p>· Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently</p><br><p>· Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders</p><br><p>· Maintains own working area, materials and company property clean, tidy and in good shape</p><br><p>· Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function</p><br><p>· Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG</p><br><p>· Is well updated on, and possesses solid knowledge of the following:</p><br><p>§ Hotel fire, bomb and emergency procedures</p><br><p>§ Hotel health and safety policies and procedures</p><br><p>§ Wyndham Hotels standards of operation and departmental procedures</p><br><p>§ Current licensing relating to own responsibility, and to the hotel</p><br><p>§ Accepted methods of payment by the hotel</p><br><p>§ Corporate clients generating high business volume</p><br><p><strong>LEADERSHIP</strong></p><br><p>· Maintaining a business environment based on Code of Conduct and Company Vision</p><br><p>· Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p><br><p>· Responsible for People leadership of direct reports ( and their terms) recruitment and selection, performance management (Appraisal/ PDP), associate development and motivation, counselling/ disciplinary issues.</p><br><p>· Conduct regular coaching sessions/1:1s with direct reports</p><br><p><strong>HUMAN RESOURCES</strong></p><br><p>· Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc. </p><br><p>· Ensure that the administration of the probation review process in the operational departments and ensure that follow- up for all issues is done in timely manner and results of both follow- up and the initial reviews are communicated to all relevant parties.</p><br><p>· Talent Reviews have taken place as per the communicated timeline and are live in the business</p><br><p>· Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged.</p><br><p>· Control the LTO, Absence and Payroll in your department / operational departments in conjunction with the HR Leader on property to ensure that any areas of concern and monitored and rectified to meet the HR BSC Targets.</p><br><p>· Manage the AES process in your department / for the operational departments ensure that the follow up meetings are done and the associates have timely feedback.</p><br><p>· Conduct interviews for relevant roles in conjunction with HR</p><br><p>· Review manning and re- recruitment of all positions in conjunction with HR</p><br><p>· Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback.</p><br><p>· Support WYNcom with quarterly People, Community and Sustainability engagement events</p><br><p><strong>COMMUNICATION </strong></p><br><p>· To conduct or chairregular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p><br><p>· Conduct documented 121’s with all direct reports</p><br><p>· Share all relevant information with GM & HR reports</p><br><p>· Attend all ExCom Meetings</p><br><p>· Attend Business Review Meeting</p><br><p>· Quarterly Hotel Meeting </p><br><p><strong>FINANCE</strong></p><br><p>· Plan and track departmental budget</p><br><p>· Plan and track departmental holidays and lieu days as per the needs of the business</p><br><p>· Review with the Finance leader/HR Leader the payroll figures (and challenge the HOD’s with regard to over spending and casual usage)</p><br><p>· Ensure that the payroll is submitted to HR on the agreed date</p><br><p><strong>SKILLS & COMPETENCIES</strong></p><br><p>· Graphic Design Skills</p><br><p>· Layout Skills</p><br><p>· Creative Services</p><br><p>· Customer Focus</p><br><p>· Creativity</p><br><p>· Flexibility</p><br><p>· Attention to Detail</p><br><p>· Deadline-Oriented</p><br><p>· Desktop Publishing Tools</p><br><p>· Acute Vision</p><br><p>· Handles Rejection</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! / I AM Service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>EXPERIENCE, CERTIFICATE & EDUCATION</strong></p><br><ul><li><p><strong>Design</strong> — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.</p><br></li><li><p><strong>Communications and Media</strong> — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.</p><br></li><li><p><strong>English Language</strong> — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.</p><br></li><li><p><strong>Fine Arts</strong> — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.</p><br></li><li><p><strong>Computers and Electronics</strong> — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>