Job description

Company Description

Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.  

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.  

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Responsibilities and essential job functions include but are not limited to the following: 

• Assist supervisors with management issues and Heartist development
• Attend professional conferences and professional development seminars
• Accommodate VIP guest preferences and special requests
• Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair.
• Review hotel occupancy forecasts and recreation schedules
• Assist with guest relations and scheduling when necessary
• Handle emergency situations with urgency and discretion
• Assign job tasks to recreation personnel as suited to their position and ability
• Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy
• Check that all areas of the recreation are set as per the standard operating manual
• Evaluate operations and procedures and implement improvements
• Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement
• Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities
• Address all damages and repairs
• Maintain a clean and well organized back stock area
• Maximize inventory turns on all stock keeping units

• Previous 2-3 years of experience in a 5-star hotel
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Why work for Accor?

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).