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Wyndham Garden Manama
Bahrain - Manama
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
DHL
Bahrain - Muharraq government
<div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>Support DHL's airline and aviation security operations by regulatory compliance, risk mitigation, and continuous improvement across all airline assets, cargo, and personnel. Act as the designated deputy for the Senior Manager of Aviation Security, providing expert guidance, operational oversight, and strategic backup when required.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Aircraft Security:</span></strong></p><p></p><ul><li><span>Supports the safety and security of all aircraft and compliance with all relevant legislation, security programmes and standards.</span></li><li><span>Ensures access security checks are carried out to prevent unauthorized access to aircraft and restricted operational areas.</span></li><li><span>Coordinates aircraft security searches and aircraft protection activities when required.</span></li><li><span>Monitors aircraft security procedures and reports non-compliance, vulnerabilities and security concerns.</span></li><li><span>Supports supervisory checks and monitoring of unattended aircraft where applicable.</span></li></ul><p><strong><span>Airport Security:</span></strong></p><p></p><ul><li><span>Supports the implementation of aviation security measures to ensure DHL airport facilities remain secure and compliant with regulatory requirements.</span></li><li><span>Assists in maintaining communication processes for the exchange of operationally relevant security information throughout the aviation security management system.</span></li><li><span>Monitors the effectiveness of physical security infrastructure and operational security controls.</span></li><li><span>Verifies that operational security personnel meet training, qualification and background screening requirements.</span></li><li><span>Supports implementation and maintenance of aviation security documentation and data control processes.</span></li><li><span>Assists with the implementation of additional security measures during periods of elevated threat.</span></li><li><span>Conducts periodic security surveys, reviews and inspections to identify weaknesses and improvement opportunities.</span></li><li><span>Monitors service provider compliance with aviation security requirements and contractual obligations.</span></li></ul><p><strong><span>Security Compliance, Audits and Testing:</span></strong></p><p></p><ul><li><span>Conducts aviation security audits, inspections and tests to assess the effectiveness of security controls and programme implementation.</span></li><li><span>Supports the preparation of audit plans and monitors the timely closure of audit findings and corrective actions.</span></li><li><span>Reviews security performance data and prepares compliance reports for management and regulatory requirements.</span></li><li><span>Supports regulatory inspections, authority audits and internal assurance activities.</span></li></ul><p><strong><span>Personnel Security and Safety:</span></strong></p><p></p><ul><li><span>Assists local and regional management with the investigation and resolution of aviation security incidents and security-related concerns.</span></li><li><span>Supports implementation of DHL security policies, procedures and standards to protect employees, facilities, aircraft and assets.</span></li><li><span>Provides aviation security advice and guidance to operational management and functional stakeholders.</span></li></ul><p><strong><span>Aviation Security Training:</span></strong></p><p></p><ul><li><span>Supports the design, development and delivery of initial and recurrent aviation security training programmes.</span></li><li><span>Delivers classroom and web-based aviation security training in accordance with regulatory and company requirements.</span></li><li><span>Maintains training records and monitors compliance with mandatory training standards.</span></li><li><span>Promotes aviation security awareness and a positive security culture across the organisation.</span></li></ul><p><strong><span>Cargo Security:</span></strong></p><p></p><ul><li><span>Supports compliance with ACC3, Regulated Agent and other secure supply chain requirements.</span></li><li><span>Monitors implementation of cargo security controls and associated aviation security procedures.</span></li><li><span>Supports station assessments, validations and security reviews to ensure ongoing regulatory compliance.</span></li><li><span>Assists in maintaining aviation cargo security documentation and records.</span></li></ul><p><strong><span>Stakeholders:</span></strong></p><p></p><ul><li><span>Maintains effective working relationships with Civil Aviation Authorities, airport operators, airlines, handling agents and security service providers.</span></li><li><span>Acts as a point of contact for aviation security operational matters and supports responses to regulatory requests.</span></li><li><span>Collaborates with DHL operational, security and quality teams to ensure consistent implementation of aviation security requirements.</span></li></ul><p><strong><span>Management Responsibility:</span></strong></p><p></p><ul><li><span>Deputizes for the Senior Manager Aviation Security during periods of absence.</span></li><li><span>Supports implementation of regional aviation security strategies, policies and programmes.</span></li><li><span>Escalates significant security risks, incidents and compliance issues to senior management.</span></li><li><span>Leads specific aviation security projects and improvement initiatives as assigned.</span></li></ul><div><font face="Delivery, sans-serif"><span><br></span></font></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span>5-8 years of aviation security experience.</span></li><li><span>Experience operating within a regulated aviation environment.</span></li><li><span>Demonstrated experience in compliance monitoring, auditing and investigations.</span></li><li><span>Experience working with Civil Aviation Authorities and operational stakeholders.</span></li><li><span>University degree in Security Management, Aviation, Logistics, Business Administration or related discipline.</span></li><li><span>Professional aviation security qualification preferred.</span></li><li><span>ICAO Aviation Security Management, ICAO AVSEC PM, IATA Security Management or equivalent qualification desirable.</span></li><li><span>Recognized security management or risk management certification advantageous.</span></li><li><span>Excellent command/highly proficient in written and spoken English.</span></li><li><span>Strong understanding of aviation security legislation and regulatory requirements.</span></li><li><span>Knowledge of cargo security and secure supply chain programmes.</span></li><li><span>Experience conducting risk assessments and security audits.</span></li><li><span>Understanding of aviation operational environments and airport security requirements.</span></li><li><span>Advanced report writing, analysis and presentation skills.</span></li></ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit programm.</span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><strong><span>We look forward to receiving your application!</span></strong></p></div><br><br>
DHL
Bahrain - Muharraq government
<div><font face="Delivery, sans-serif"> <p></p><div><div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation & Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Payroll Management and Governance:</span></strong></p><p></p><ul><li><font color="#000000"><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></font></li><li><span><font color="#000000">Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</font></span></li><li><span><font color="#000000">Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</font></span></li><li><span><font color="#000000">Maintain robust payroll controls, validation processes, reconciliation and governance standards.</font></span></li><li><span><font color="#000000">Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</font></span></li><li><span><font color="#000000">Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</font></span></li><li><span><font color="#000000">Ensure payroll records and employee information are properly maintained and treated</font></span></li><li><span><font color="#000000">with appropriate confidentiality.</font></span></li><li><span><font color="#000000">Ensure appropriate segregation of duties and approval controls throughout the payroll process.</font></span></li><li><span><font color="#000000">Drive continuous improvement and process efficiency within payroll operations.</font></span></li><li><span><font color="#000000">Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Compensation and Benefits:</span></strong></p><p></p><ul><li><span><font color="#000000">Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</font></span></li><li><span><font color="#000000">Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</font></span></li><li><span><font color="#000000">Support annual compensation processes and year-end review activities.</font></span></li><li><span><font color="#000000">Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</font></span></li><li><span><font color="#000000">Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</font></span></li><li><span><font color="#000000">Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</font></span></li><li><span><font color="#000000">Provide management with relevant compensation analysis and information to support decision-making.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Employee Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</font></span></li><li><span><font color="#000000">Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</font></span></li><li><span><font color="#000000">Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</font></span></li><li><span><font color="#000000">Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</font></span></li><li><span><font color="#000000">Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</font></span></li><li><span><font color="#000000">Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</font></span></li><li><span><font color="#000000">Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</font></span></li><li><span><font color="#000000">Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</font></span></li><li><span><font color="#000000">Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</font></span></li><li><span><font color="#000000">Monitor developments in employment practices and advise management on appropriate action where required.</font></span></li><li><span><font color="#000000">Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</font></span></li><li><span><font color="#000000">Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</font></span></li><li><span><font color="#000000">Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</font></span></li></ul><p><span></span></p><p><strong><span>Union Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</font></span></li><li><span><font color="#000000">Establish and maintain professional, constructive and transparent relationships with union representatives.</font></span></li><li><span><font color="#000000">Manage and coordinate the HR response to employee matters and concerns raised through the union.</font></span></li><li><span><font color="#000000">Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</font></span></li><li><span><font color="#000000">Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</font></span></li><li><span><font color="#000000">Support consultation and dialogue on workplace matters affecting employees and the organization.</font></span></li><li><span><font color="#000000">Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</font></span></li><li><span><font color="#000000">Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</font></span></li><li><span><font color="#000000">Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</font></span></li></ul><p><span></span></p><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><p></p><ul><li><span><font color="#000000">Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</font></span></li><li><span><font color="#000000">Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</font></span></li><li><span><font color="#000000">Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</font></span></li><li><span><font color="#000000">Support managers in developing and implementing action plans in response to employee feedback.</font></span></li><li><span><font color="#000000">Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</font></span></li><li><span><font color="#000000">Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</font></span></li><li><span><font color="#000000">Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</font></span></li><li><span><font color="#000000">Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</font></span></li></ul><p><span></span></p><p><strong><span>Employee Opinion Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</font></span></li><li><span><font color="#000000">Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</font></span></li><li><span><font color="#000000">Analyze survey results and provide meaningful summaries and key findings to management.</font></span></li><li><span><font color="#000000">Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</font></span></li><li><span><font color="#000000">Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</font></span></li><li><span><font color="#000000">Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</font></span></li></ul><p><span></span></p><p><strong><span>HR Quality Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</font></span></li><li><span><font color="#000000">Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</font></span></li><li><span><font color="#000000">Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</font></span></li><li><span><font color="#000000">Support the development and monitoring of improvement actions arising from survey results.</font></span></li><li><span><font color="#000000">Promote continuous improvement in the delivery of HR operational services.</font></span></li><li><span><font color="#000000">Reporting, Budgets and HR Analytics</font></span></li><li><span><font color="#000000">Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</font></span></li><li><span><font color="#000000">Provide additional HR reporting and analysis as required by senior HR leadership.</font></span></li><li><span><font color="#000000">Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</font></span></li><li><span><font color="#000000">Provide clear analysis and summary highlights for senior management and support subsequent action planning.</font></span></li><li><span><font color="#000000">Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</font></span></li><li><span><font color="#000000">Support budget-related HR activities and provide relevant people-cost information where required.</font></span></li></ul><p><span></span></p><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><p></p><ul><li><span><font color="#000000">Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</font></span></li><li><span><font color="#000000">Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation of organizational structures.</font></span></li><li><span><font color="#000000">Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</font></span></li><li><span><font color="#000000">Support organizational changes from an HR Operations and Employee Relations perspective.</font></span></li><li><span><font color="#000000">Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</font></span></li></ul><p><span></span></p><p><strong><span>HR Governance and Compliance:</span></strong></p><p></p><ul><li><span><font color="#000000">Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</font></span></li><li><span><font color="#000000">Promote consistent application of HR policies and procedures throughout the organization.</font></span></li><li><span><font color="#000000">Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</font></span></li><li><span><font color="#000000">Support HR audits, compliance reviews and other governance activities.</font></span></li><li><span><font color="#000000">Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</font></span></li><li><span><font color="#000000">Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</font></span></li><li><span><font color="#000000">Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</font></span></li></ul><p><span></span></p><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><p></p><ul><li><span><font color="#000000">Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</font></span></li><li><span><font color="#000000">Establish clear expectations, priorities and performance standards for the team.</font></span></li><li><span><font color="#000000">Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</font></span></li><li><span><font color="#000000">Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</font></span></li><li><span><font color="#000000">Support managers in developing their capability to handle people-related matters effectively.</font></span></li><li><span><font color="#000000">Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</font></span></li><li><span><font color="#000000">Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</font></span></li><li><span><font color="#000000">Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</font></span></li></ul><div><br></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span><font color="#000000">Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</font></span></li><li><span><font color="#000000">Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</font></span></li><li><span><font color="#000000">Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</font></span></li><li><span><font color="#000000">Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</font></span></li><li><span><font color="#000000">Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</font></span></li><li><span><font color="#000000">Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</font></span></li><li><span><font color="#000000">Experience managing relationships with trade unions or employee representatives.</font></span></li><li><span><font color="#000000">Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</font></span></li><li><span><font color="#000000">Sound understanding of Bahrain labour requirements and employment practices.</font></span></li><li><span><font color="#000000">Experience supporting senior management with ER advice, people analytics and HR decision-making.</font></span></li><li><span><font color="#000000">Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</font></span></li><li><span><font color="#000000">Strong leadership, people management and stakeholder management skills.</font></span></li><li><span><font color="#000000">Strong negotiation, influencing and conflict-resolution capabilities.</font></span></li><li><span><font color="#000000">Excellent analytical, problem-solving and decision-making skills.</font></span></li><li><span><font color="#000000">High degree of integrity, confidentiality, fairness and professional judgment.</font></span></li><li><span><font color="#000000">Strong interpersonal skills with the confidence to engage senior management and union representatives.</font></span></li><li><span><font color="#000000">Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</font></span></li><li><span><font color="#000000">Strong HR/payroll systems and Microsoft Office capability.</font></span></li><li><span><font color="#000000">Strong customer orientation, cultural awareness and commitment to continuous improvement.</font></span></li></ul><div><br></div><p><span></span></p><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span><font color="#000000">Strong career support in an international environment.</font></span></li><li><span><font color="#000000">Great culture and colleagues.</font></span></li><li><span><font color="#000000">Multifarious benefit program.</font></span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><span><strong>We look forward to receiving your application!</strong></span></p></div><br></div></font></div>
Wyndham Garden Manama
Bahrain - Manama
<p> <strong>SUMMARY</strong> </p> <p> <strong>Scope and General Purpose of Job:</strong> </p> <p>Responsible for the uninterrupted operation, preventive maintenance, troubleshooting, and repair of all commercial kitchen, food and beverage (F&B), and industrial laundry equipment. This role ensures all culinary appliances (ovens, fryers, refrigeration) and heavy-duty laundry machinery (washers, dryers, ironers) operate safely, efficiently, and in strict compliance with hospitality health, safety, and hygiene standards.</p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> <strong> <u>Operational:</u> </strong> </p> <p> <strong>Maintain and troubleshoot all hot kitchen equipment, </strong>including gas/electric combi-ovens, ranges, deep fryers, salamanders, and grills.</p> <p> <strong>Service and repair commercial laundry systems, </strong>including high-capacity washers, gas/steam-heated dryers, flatwork ironers, and folder machines.</p> <p> <strong>Manage cold-chain and refrigeration units, </strong>including walk-in chillers, freezers, under-counter fridges, and ice machines.</p> <p> <strong>Execute the preventive maintenance (PPM) schedule </strong>specifically designed for kitchen and laundry machinery to minimize operational downtime.</p> <p> <strong>Ensure rapid response to emergency breakdowns </strong>during peak service hours in the kitchens or laundry facility.</p> <p> <strong>Inspect and test utility connections </strong>(gas, steam, high-voltage electrical, and water supply lines) feeding the equipment to guarantee safe operations.</p> <p> <strong>Supervise, guide, and train </strong>shift technicians or junior team members assigned to kitchen and laundry work orders.</p> <p> <strong>Manage spare parts inventory </strong>and track the consumption of specialized materials and components needed for repairs.</p> <p> <strong>Complete detailed shift logs, </strong>equipment maintenance history, and PPM job card assignments accurately.</p> <p> <strong>Leave all work areas, </strong>especially food preparation zones and guest laundry interfaces, in an impeccably clean and sanitary condition post-repair.</p> <p> <strong> <u>Safety & Hygiene Compliance:</u> </strong> </p> <p> <strong>Enforce absolute adherence </strong>to strict kitchen hygiene, food safety regulations (e.g., HACCP), and general workplace safety procedures.</p> <p> <strong>Regularly audit gas safety valves, </strong>exhaust hoods, fire suppression triggers, and steam pressure release systems.</p> <p> <strong> <u>General Expectations:</u> </strong> </p> <p> <strong>Provide a courteous and professional service </strong>when interacting with Chefs, Stewards, and Laundry staff.</p> <p> <strong>Maintain seamless communication </strong>and close working relationships with the F&B and Laundry departments.</p> <p> <strong>Remain adaptable </strong>to handle general mechanical, electrical, or emergency engineering tasks if dictated by the operations of the hotel.</p>","experience_needed":"<p> </p>","
Zain - Kuwait
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
Gulf Air
Bahrain - Manama
<p>Ensure that an oversight, inspection, and auditing program is in place supplemented by appropriate documentation, record keeping, reporting, and coordination efforts to achieve compliance with the applicable local and international regulations for Aerodrome Certification.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Coordinates with FM to ensure BIA Airfield infrastructure compliances in line with ICAO standards and BCAA CAR001 and to meet BCAA Aerodrome Certification requirements</li><li>Oversights FM and D&T through planned and/or ad-hoc audits and inspections to ensure framework is in place that involves the monitoring of all airside works conducted by D&T/FM, contractors and other relevant parties.</li><li>Reports any observed non-conformities or areas of concern to management immediately. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Supports with the management of BCAA audit findings and the implementation of their associated corrective action plans to achieve full compliance</li><li>Oversights Airside Operations through planned and/or ad-hoc audits and inspections to ensure the smooth, safe, and efficient implementation of planned closures at the movement area.</li><li>Supports with the management of the Aerodrome Certification audit, including preparation for and administration of the audit schedules, and development/follow-up on the implementation of corrective action plans, and the effective implementation of the regulatory audit preparation procedure.</li><li>Conducts inspections at the airside and produces reports for management attention regarding any pavement condition, marking, lighting, signs and other observations that may impact safety or the airport's level of compliance. The purpose is for oversight over compliance and to ensure reporting to D&T/FM for necessary action.</li><li>Ensures that routine inspections are carried out on works at the airside to verify work permit compliance and with applicable relevant local and international regulations and established SOPs and Manuals.</li><li>Review maintenance programs, schedules and procedures developed by D&T/FM and/or contractors and report any findings or observations that require attention and action by the responsible department.</li><li>Produce reports highlighting findings or observations.</li><li>Reports to management with observations and recommendations for corrective and preventive action.</li><li>Actively participate in and support with the investigation of non-conformances to establish root cause and lessons learned.</li><li>Participate in the investigation of incidents or accidents, where required.</li><li>Ensures oversight over the handover and takeover process and reports any deviations or conditions for immediate action by Airside Operations and FM.</li><li>Oversights the VDGS configuration process to ensure that the framework meets the safety and operational requirements, in accordance with the aircraft allowance chart for each stand.</li><li>Review the Aircraft Allowance Chart and ensure the content is up to date and in line operational, safety, and regulatory requirements as part of the allowance chart review workflow (in coordination with Airside Operations, FM, and APOC).</li><li>Reviews and verifies studies conducted by FM evaluating aircraft movement in the airfield using Aviplan and AutoCAD software to ensure safe movement, parking, and operation of aircraft in line with the established safety, regulatory, and operational needs.</li><li>Develops safety instructions and procedures for such activities where necessary.</li><li>Carries out a gap analysis to determine BAC's level of compliance against the aerodrome certificate requirements, including but not necessarily limited to BCAA CAR001, BCAA ANTR Vol 3 Part 19, ICAO Annex 14, and associated ICAO Docs.</li><li>Producing gap analysis document outlining all applicable regulations.</li><li>Gap analysis demonstrates existing measures to achieve compliance.</li><li>Maintains the gap analysis through annual review (and ad-hoc reviews depending on changing circumstances and developments).</li><li>Based on approvals from MAS on the recommendations, coordinates with the concerned departments to ensure a corrective action plan is in place, and ensures necessary follow-up.</li><li>Supports with the review and update of the Aerodrome Manual to ensure compliance with BCAA CAR001 requirements.</li><li>Supports with the review and update of the Safety Management System Manual to ensure compliance with BCAA CAR001 and ANTR Vol 3 Part 19 regulations.</li><li>Participates in the review and development of safety and operational procedures, instructions, advisory circulars, and other related documents to ensure safe, compliant, and continuous operations.</li><li>Ensures that training on regulatory compliance (ICAO Annex 14, BCAA CAR001) appropriate to the job level and job description is delivered to Airside Operations and Aerodrome Safety personnel.</li><li>Monitors the level of Airside Operations compliance with the inspection requirements.</li><li>Supports with the change management and risk assessment process as required.</li><li>Ensures that the company library for regulations is up to date.</li><li>Monitor the BCAA website to identify any changes to regulations.</li><li>Reviews aeronautical studies and other airside project documentation on behalf of Aerodrome Safety and as per the review workflow to ensure compliance with ICAO Annex 14 and associated documents, and BCAA CAR001.</li><li>Reports any observed non-compliance at the airfield or outside the airport boundary that may affect the aerodrome s OLS.</li><li>Reviews reports on the performance of Runway closures in relation to the scope of work to evaluate the acceptability of friction test levels, condition of ground marking, AGL, signage, and pavement.</li><li>Building audit programmes and designing checklists and questionnaires to ensure compliance is maintained.</li><li>Manages the tasks and responsibilities of auditors to achieve compliance assurance with stakeholders and with BAC departments.</li><li>Ensures the audit program achieves the desired level of compliance with the aerodrome certification requirements.</li><li>Supports with the effective implementation of the Safety Management System Manual, which includes safety promotion campaigns, inspections, oversight, auditing, investigations, risk management, etc.</li><li>Ensure appropriate knowledge transfer on the roles, responsibilities, and competencies of Aerodrome Compliance to Aerodrome Safety personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>EDUCATION/QUALIFICATIONS:</strong></p><ul><li>Bachelor's degree in Aviation Management, Engineering, or an equivalent major in the related field.</li><li>ICAO/ACI certification in aerodrome compliance and safety, which may include: Working with Annex 14, Auditing and compliance, Safety Management System, Aerodrome Certification, Aerodrome Safeguarding and OLS, Aeronautical studies and risk analysis, Managing aerodrome works, Wildlife Hazard Management, Human Factors.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>Minimum 4 years of experience with special focus on compliance assurance.</li></ul>
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