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<h2 class="h5">Job description</h2>
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<br><p><strong>Manager Warehouse & Manual Handling</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse & Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this </strong><strong>Manager Warehouse & Manual Handling </strong><strong>position </strong></p><br><br> Existing Warehouse Operations <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> Warehouse Design, Setup and Expansion <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> Systems and Technology <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> Process Design and Governance <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> Health, Safety, Security, Quality and Compliance <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> Customer Solution Implementation <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> Cross-Functional and Supplier Leadership <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> Organization Build-Up and People Leadership <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> Go-Live and Operational Launch <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> Financial and Commercial Control <ul> <li>Own the warehouse P&L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> Decision-Making Authority <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> Core Competencies <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> Key Performance Indicators <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><span><span>Four Seasons Residences Bahrain is a complex with 112 bespoke private residences, ranging in size from 109 square meters to 737 square meters. The residences are located in the heart of Bahrain Bay and are connected to the Four Seasons Hotel Bahrain Bay by a private and secure pedestrian bridge. </span></span></p><br><br><br><p><span><span>As one of the leaders in branded residences since 1982, Four Seasons currently operate 50 residential properties around the world and 90% of the projects in our pipeline contain a residential component.</span></span></p><br><br><br><p><b>JOB SUMMARY </b></p><br><br><p>Operating from the Residential Lobby and Front Drive, the Guest Service Agent is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high-profile department carries a special responsibility. The Guest Service Agent is stationed at the bell stand outside the building and greets each resident by name upon arrival and departure. The Guest Service Agent transports luggage to the residences for arrivals and transports luggage for departing residents to the entrance or into temporary storage. The Guest Service Agent also provides arriving residents with a Four Seasons Private Residences orientation. </p><br><br><br><p><b>TASKS </b></p><br><br><ul><li><p>Responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons’ policies. </p><br><br></li><li><p>Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms. Maintains proper records of deliveries and pick-up. </p><br><br></li><li><p>Assists residents, visitors, and/or vendors in all inquiries in connection with residential common areas, hours of operations, key residences personnel, directions, etc. Must be familiar with all common areas and services offered at the residences. </p><br><br></li><li><p>Greets all residents and their guests passing through lobby and offers them assistance </p><br><br></li><li><p>Assists in Residential Lobby service - answer telephones at the residences Concierge Desk, deliver messages, packages, laundry, groceries, etc. to units </p><br><br></li><li><p>Assists in Common Area service – setup the space, provide food and beverage service, assistance with operating equipment etc. to owners </p><br><br></li><li><p>Deliveries in-residence dining requests from 3rd party vendors to unit as requested </p><br><br></li><li><p>Ensures the residences lobby is always clean, including bell carts and storage area. </p><br><br></li><li><p>Complies with Four Seasons Work Rules and Standards of Conduct </p><br><br></li><li><p>Works harmoniously and professionally with co-workers and supervisors </p><br><br></li><li><p>Ability to use variety of IT systems to perform his own duties and assist homeowners on basic functionality. </p><br><br></li></ul><br><p><b>ADDITIONAL RESPONSIBILITIES </b></p><br><br><ul><li><p>Handles all resident interactions with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities </p><br><br></li><li><p>Ability to communicate resident’s requests effectively to the Residence Concierge to ensure prompt completion of tasks </p><br><br></li><li><p>Acts in all matters related to the safety, security, satisfaction and wellbeing of residents and fellow employees. Responds swiftly and effectively in any emergency or safety situation. </p><br><br></li><li><p>Relieve other residential roles for meal periods and in case of emergency </p><br><br></li><li><p>Assist in crunch other residential roles with operations </p><br><br></li><li><p>Performs any special projects deemed necessary by your direct supervisor/concierge or Residential Leader </p><br><br></li></ul><br><p><b>SKILLS AND COMPENTENCIES </b></p><br><br><ul><li><p>Reading, writing, and oral proficiency in the English language, excellent communication skills are essential </p><br><br></li><li><p>Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area </p><br><br></li><li><p>Must have minimum of 1+ year bell/guest services experience in a hospitality environment </p><br><br></li><li><p>Must be able to prioritize and multi-task, and have a high attention to detail </p><br><br></li><li><p>Must be able to work a flexible schedule, including days, nights, overnight, weekends and holidays </p><br><br></li><li><p>Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 – 100 lbs., respectively </p><br><br></li><li><p>High school education or equivalent experience is required </p><br><br></li><li><p>A valid driver’s license </p><br><br></li></ul><br><br><br><br><br><br> </div>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Quality Assurance Auditor is responsible for maintaining the Quality Assurance Audit Programme, identifying areas of non-compliance and opportunities for improvement, monitoring corrective actions, and promoting a positive Safety, Quality, Security, and Just Culture across the organization.</span></p><br><br><p><span>The role supports the effective implementation and continual improvement of the Quality Management System (QMS) by conducting audits and inspections to assess compliance with applicable regulatory requirements, industry standards, and DHL Air (Bahrain) policies and procedures. The incumbent will provide independent assurance on operational compliance, identify risks, and support the development of corrective and preventive actions to enhance organizational performance and regulatory compliance. </span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Regulatory Compliance Monitoring:</span></strong></p><br><br><ul><li><span>Monitor and assess compliance with applicable national and international aviation regulations, standards, directives, and industry best practices to ensure ongoing organizational compliance.</span></li><li><span>Review regulatory changes, amendments, and new requirements to determine their applicability and potential impact on company operations.</span></li><li><span>Support the Director Quality & Compliance ME in conducting regulatory gap analyses and compliance assessments for new or revised regulatory requirements.</span></li><li><span>Communicate applicable regulatory requirements and compliance obligations to relevant departments and stakeholders.</span></li></ul><p><strong><span>Audit and Inspections Activities:</span></strong></p><br><br><ul><li><span>Conduct audits, inspections, and assessments activities in accordance with the approved Quality Assurance Audit Program.</span></li><li><span>Evaluate the effectiveness of operational processes, management systems, and internal controls against regulatory requirements, company procedures, IOSA Standards, and customer expectations.</span></li><li><span>Verify compliance across Flight Operations, Ground Operations, Engineering & Maintenance, Safety, Security, and contracted service providers.</span></li></ul><p><strong><span>Compliance Reporting and Corrective Actions:</span></strong></p><br><br><ul><li><span>Collect, analyse, and evaluate objective evidence to determine levels of compliance and identify areas of risk or improvement.</span></li><li><span>Prepare comprehensive audit and surveillance reports, including findings, observations, and non-conformities.</span></li><li><span>Monitor, track, and verify corrective and preventive actions to ensure timely and effective closure of audit findings.</span></li><li><span>Conduct follow-up audits and verification activities to confirm the effectiveness and sustainability of corrective actions.</span></li></ul><p><strong><span>Documentation and Quality System Support:</span></strong></p><br><br><ul><li><span>Review company manuals, expositions, procedures, and operational documentation to verify continued alignment with regulatory and organizational requirements.</span></li><li><span>Support the maintenance and continual improvement of the Quality Management System by identifying opportunities to enhance compliance processes and controls.</span></li><li><span>Maintain accurate and complete audit records within approved audit management and reporting systems.</span></li></ul><p><strong><span>Ground Operations and Service Provider Oversight:</span></strong></p><br><br><ul><li><span>Monitor compliance of contracted and self-handled ground operations through audits, inspections, investigations, and surveillance activities.</span></li><li><span>Assess Ground Service Provider (GSP) performance against regulatory requirements, contractual obligations, and DHL operational standards.</span></li><li><span>Liaise with Ground Service Providers, vendors, regulatory authorities, and operational stakeholders to support audit and compliance activities.</span></li></ul><p><strong><span>Safety, Quality and Continuous Improvement:</span></strong></p><br><br><ul><li><span>Promote a positive Safety, Quality, Security, and Just Culture throughout the organization through effective communication and engagement.</span></li><li><span>Identify emerging compliance risks and opportunities for improvement and provide recommendations to management.</span></li><li><span>Contribute to the continual improvement of operational effectiveness, regulatory compliance, and quality system performance.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>At least 5 years’ work experience in the field of Quality Assurance as a Lead Auditor in an Airline environment. </span></li><li><span>Holder of an Aircraft Maintenance Engineers License, Pilots Licence, Flight Dispatcher Licence, Load Master for at least 10 years, or holder of a degree preferably in Aviation management.</span></li><li><span>Must have strong leadership, interpersonal and teamwork skills.</span></li><li><span>Strong analytical competencies.</span></li><li><span>Capable of dealing with many different parties, each with their own interests – negotiation skills are essential for the job holder in obtaining the best solution.</span></li><li><span>Full understanding and knowledge of DHL and third-party airside operations.</span></li><li><span>Has held similar position in an airline or regulatory authority.</span></li><li><span>Successful completion of a Quality System Course, e.g.: Auditor / Lead Auditor Course.</span></li><li><span>Knowledge and experience to undertake Quality Control /Quality Assurance tasks and activities in aircraft maintenance, aircraft airworthiness management, flight operations, Ground Operations, and repair organizations.</span></li><li><span>Knowledge and experience with IQSMS or other Auditing software programs.</span></li><li><span>Excellent planning skills to meet the agreed audit dates and times by planning trips and times accordingly.</span></li><li><span>Must be able to plan and employ a systematic travel and audit plan.</span></li><li><span>Good computer (MS Office), writing and communication skills.</span></li><li><span>Thorough knowledge of International and National Civil Aviation Legislation.</span></li><li><span>Train the Trainer Course.</span></li><li>Fluent in written and oral English.</li></ul> <br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<p><strong>Restaurant Manager - Italian Experience</strong></p><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><p><strong>What is in it for you:</strong></p><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Educational Background:</strong> Bachelor s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1. BRIEFDESCRIPTIONOFJOBFUNCTION</p><br><br><p>ThefunctionofTelemarketingAgententailsthefollowing:</p><br><br><p>2.1.1. coldcallingtechniquesonprospects</p><br><br><p>2.1.2. persuadingpotentialcustomerstopurchaseaproduct orservice</p><br><br><p>2.1.3. obtainingreferralsandleadsfromavarietyofsourcesfromleadgenerationactivities</p><br><br><p>2.1.4. contributing to department'sfunctionofcollectingdataandconverting</p><br><br><p>themintoqualifiedleadsthenconductsalescalls.</p><br><br><br><br><p>2. DUTIESACTUALLYPERFORMEDBYTHISPOSITION:</p><br><br><p>* Servescustomersbysellingproductsviatelephone.</p><br><br><p>* Contactindividualsbytelephoneinordertosolicitsalesforgoodsorservices.</p><br><br><p>* Recommendschangesinproducts,service,andpolicybyevaluatingresultsandcompetitivedevelopments.</p><br><br><p>* Resolvescustomercomplaintsbyinvestigatingproblems,developing</p><br><br><p>solutions,preparingreports,andmakingrecommendationstomanagement.</p><br><br><p>* Maintainsprofessionalandtechnicalknowledgebyattendingeducational workshops,reviewingprofessionalpublications,establishingpersonalnetworks,andparticipatinginprofessionalsocieties.</p><br><br><p>* Conductclientormarketsurveys,andtypedetailed notesregardingsaleorserviceoffered.</p><br><br><p>* Deliverpreparedsalestalks,readingfromscriptsthat describeproductsorservices,to persuadepotentialcustomerstopurchaseaproduct orservice.</p><br><br><p>* Explainproductsorservicesandprices,andanswerquestionsfromcustomers.</p><br><br><p>* Maintain records ofcontacts, accounts,and orders in the company's system only.</p><br><br><p>* Obtaincustomerinformationsuchasname,address,andpaymentmethod,andenter ordersintocomputers.</p><br><br><p>* Obtainnamesandtelephonenumbersofpotentialcustomersfromsourcessuchas</p><br><br><p>referrals,coldcalling,andanyotherlegalmeans.</p><br><br><p>* Assistandsupportthelinemanagerbytakingtasksassignbythemwhennecessary.</p><br><br><p>3. ESSENTIALQUALIFICATIONREQUIRED(EDUCATION/EXPERIENCE/SKILLS)</p><br><br><br><p>* Minimumofhighschoolcertification</p><br><br><p>* Diplomaandsomeformofworkexperienceispreferred</p><br><br><p>* Strongcommunicationskills</p><br><br><p>* Goodsellingskills</p><br><br><p>* Positiveenergyandteamworkethos</p><br><br><p> Excellentwrittenandoralcommunicationskills.</p><br><br><p>* Goodunderstandingoftheservices</p><br><br><p>* Behighlycomputerliterate,particularlyinMicrosoftOfficeProducts.</p><br><br><p>* Abilitytopersuadeotherstochangetheirmindsorbehavior.</p><br><br><p>* Abilitytogivefullattentiontowhatotherpeopleare saying, andtoactivelylookforwaystohelppeople.</p><br><br><br><p>4. KPIs</p><br><br><br><p>ToachievethedailyandmonthlysalesKPIsassetbythemanagement.</p><br><br><p>Monthlysalesresultsmustbewithintargetssetbymanagementintermsofpremiumandcommissionincome,andthisissubjettoreviewminimumofonceannually.</p><br><br><br><p>5. Commissionorincentives</p><br><br><p>Commissionsorincentivestobeagreed.</p><br><br><p>Importantnotes:CommissionisonlypayableifallKPIare achieved.</p><br><br><br><p>6. TypicalWorkingConditions</p><br><br><p>NormalWorkingHours40hoursaweek</p><br><br><p>WorkingTimingmayincluderotatingshift.</p><br><br><br><p>Work mayrequire occasionalweekendand/oreveningwork</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Join our dynamic team as a Sales Representative in the accounting industry, where your skills will play a crucial role in driving our business forward. This position offers a unique opportunity to engage with clients, understand their needs, and provide tailored solutions that enhance their financial management. As a Sales Representative, you will be at the forefront of our growth strategy, leveraging your expertise to cultivate relationships and expand our client base.</p><p>We pride ourselves on fostering a supportive and collaborative team culture that encourages professional development. In this role, you will receive comprehensive training and mentorship, equipping you with the tools necessary to excel in your sales career. Your contributions will be recognized and rewarded, and there are ample opportunities for career advancement as you demonstrate your ability to meet and exceed sales targets.</p><p>As a Sales Representative, you will not only be selling services but also building long-lasting partnerships with our clients. Your insights will help shape our service offerings, ensuring we meet the evolving needs of our customers. With a focus on continuous improvement, you will be encouraged to share your ideas and participate in training sessions that enhance your skills and knowledge in the accounting sector.</p><ol><li><b>Responsibilities:</b>Develop and maintain strong relationships with clients, utilizing CRM software to track interactions and ensure follow-ups, thereby enhancing client satisfaction and retention.</li><li>Identify new business opportunities through market research and networking, employing strategic outreach to expand the company's client base and drive revenue growth.</li><li>Conduct presentations and product demonstrations to potential clients, showcasing the benefits of our accounting services and addressing any inquiries to facilitate informed decision-making.</li><li>Collaborate with the marketing team to create promotional materials and campaigns that resonate with target audiences, ensuring alignment between sales efforts and marketing strategies.</li><li>Prepare and deliver compelling sales proposals, utilizing data analysis to tailor offerings to client needs and increase the likelihood of closing deals.</li><li>Monitor industry trends and competitor activities, providing feedback to management regarding market shifts and potential areas for service enhancement.</li><li>Attend industry events and networking functions to represent the company, fostering connections that could lead to new business opportunities and partnerships.</li><li>Manage the sales pipeline effectively, ensuring timely follow-up on leads and maintaining accurate records of sales activities to inform future strategies.</li><li>Achieve and exceed monthly sales targets, demonstrating a results-driven mindset and commitment to the company's financial goals.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent communication skills to effectively convey information and build rapport with clients.</li><li>Proficiency in CRM software to manage client relationships and sales processes efficiently.</li><li>Strong analytical skills to assess market trends and client needs, driving informed sales strategies.</li><li>Ability to work collaboratively within a team, contributing to a positive and productive work environment.</li><li>Proven track record in sales, demonstrating the ability to meet or exceed targets consistently.</li><li>Strong presentation skills to engage potential clients and showcase service offerings effectively.</li><li>Time management skills to prioritize tasks and manage multiple client accounts simultaneously.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><br><br><p><b>About the role</b></p><br><br><br><p>Join our dynamic, diverse team as a <b>Private Bar Attendant</b>, your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.</p><br><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.</span></p><br><br></li><li><p><span>Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.</span></p><br><br></li><li><p><span>Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.</span></p><br><br></li><li><p><span>Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.</span></p><br><br></li><li><p><span>Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.</span></p><br><br></li><li><p><span>Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.</span></p><br><br></li><li><p><span>Promptly report any damaged or missing items to the In Room Dining Manager.</span></p><br><br></li><li><p><span>Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'</span></p><br><br></li><li><p><span>Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.</span></p><br><br></li><li><p><span>Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.</span></p><br><br></li><li><p><span>Stay adaptable to meet the evolving needs of the hotel and its guests.</span></p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><span>Prior experience in a similar role, preferably in a hotel or hospitality setting.</span></p><br><br></li><li><p><span>Strong command of the English language.</span></p><br><br></li><li><p><span>Excellent commitment to service and teamwork.</span></p><br><br></li><li><p><span>Attention to detail and the ability to multitask effectively.</span></p><br><br></li><li><p><span>Knowledge of minibar inventory management systems is a plus.</span></p><br><br></li></ul><br><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><br><br><br><br><br><br> </div>
<ul><li><p>Supervise and coordinate the construction of roads, sewerage networks, manholes, drainage works, and related infrastructure.</p></li><li><p>Ensure all site activities are carried out according to approved drawings, specifications, method statements, and project schedules.</p></li><li><p>Conduct setting out, level checking, alignment verification, and measurement of road and sewerage works.</p></li><li><p>Monitor excavation, subgrade preparation, bedding, pipe laying, jointing, backfilling, compaction, kerbing, paving, and asphalt works.</p></li><li><p>Verify sewer pipe gradients, invert levels, manhole locations, and connections before proceeding with subsequent activities.</p></li><li><p>Coordinate with surveyors, subcontractors, consultants, suppliers, and utility authorities to resolve site issues.</p></li><li><p>Inspect materials and workmanship to ensure compliance with project quality standards and applicable codes.</p></li><li><p>Arrange and monitor required tests, including soil compaction, concrete, pipe pressure, leakage, and sewer line testing.</p></li><li><p>Prepare daily site reports, progress updates, inspection requests, measurements, and site records.</p></li><li><p>Monitor manpower, equipment, and material requirements to maintain productivity and avoid project delays.</p></li><li><p>Review drawings and identify discrepancies, technical queries, and changes requiring clarification or approval.</p></li><li><p>Ensure proper traffic management, temporary works, dewatering, excavation support, and protection of existing utilities.</p></li><li><p>Enforce all health, safety, environmental, and housekeeping requirements at the work site.</p></li><li><p>Assist in monitoring quantities, subcontractor works, variations, and interim payment measurements.</p></li><li><p>Coordinate final inspections, rectification works, as-built records, testing, and handover of completed works.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in civil engineering.</p></li><li><p>Minimum of 5-8 years of experience in project engineering, preferably in industries like road construction and sewerage networks.</p></li><li><p>Experience in managing road projects with a proven track record of delivering on time and within budget.</p></li><li><p>Strong understanding of project management software (e.g., MS Project, Primavera) and engineering design tools.</p></li></ul>
<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The Opportunity As a Senior Associate - Pre-Joining & Onboarding Specialist, you will play a key role in delivering a seamless, compliant, and engaging onboarding experience for new hires across Bahrain and the wider MENA region. Acting as a trusted advisor to candidates and internal stakeholders, you will manage pre-joining activities including onboarding, employment documentation, regulatory requirements, and employee readiness while ensuring compliance with local regulations and EY policies. You will work closely with Recruitment, HR, Talent Consultants, Mobility, and business stakeholders to support hiring objectives and enhance the overall candidate experience. As part of EY's commitment to developing local talent and supporting Bahrain's national workforce priorities, candidates with knowledge of the Bahraini employment landscape and talent ecosystem will be particularly valued. Your Key Responsibilities Act as the primary point of contact for candidates throughout the pre-joining and onboarding journey. Manage end-to-end onboarding activities, ensuring all requirements are completed accurately and within agreed timelines. Coordinate onboarding documentation, employment requirements, government-related processes, and employee record creation. Partner with Recruitment, HR, IT, Talent teams, and business stakeholders to facilitate a smooth onboarding experience. Track onboarding progress, identify potential risks or delays, and proactively drive resolution. Ensure compliance with Bahrain labor regulations, internal policies, and data privacy requirements. Maintain accurate employee records, onboarding trackers, and reporting dashboards. Support relocation, mobility, and cross-border onboarding activities where applicable. Deliver a positive and engaging new joiner experience aligned with EY's Employee Value Proposition (EVP). Support initiatives related to Bahraini talent development programs and workforce localization requirements. Contribute to process improvement initiatives and continuously identify opportunities to enhance operational efficiency and candidate experience. Skills and Attributes for Success Strong stakeholder management and communication skills. Excellent attention to detail and organizational capabilities. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making skills. Proactive, customer-focused, and solution-oriented mindset. Ability to handle confidential and sensitive information with professionalism. Strong commitment to delivering an exceptional candidate and employee experience. Ability to collaborate effectively across multiple teams and functions. Strong follow-up and execution skills with a high degree of accountability. To Qualify for the Role, You Must Have Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline. Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration. Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment. Understanding of Bahrain employment administration requirements and onboarding procedures. Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Excellent written and verbal communication skills in English. Strong organizational skills and attention to detail. Ideally, You'll Also Have Experience working within a regional or MENA-focused HR environment. Familiarity with HR systems, applicant tracking systems, and onboarding platforms. Exposure to process improvement and operational excellence initiatives. Arabic language skills would be advantageous. Experience supporting Bahraini national hiring initiatives. Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives. What We Look For We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance. Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a Better Working World EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>To Qualify for the Role, You Must Have</strong></p>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.</li>
<li>Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration.</li>
<li>Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment.</li>
<li>Understanding of Bahrain employment administration requirements and onboarding procedures.</li>
<li>Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul>
<p><strong>Ideally, You'll Also Have</strong></p>
<ul>
<li>Experience working within a regional or MENA-focused HR environment.</li>
<li>Familiarity with HR systems, applicant tracking systems, and onboarding platforms.</li>
<li>Exposure to process improvement and operational excellence initiatives.</li>
<li>Arabic language skills would be advantageous.</li>
<li>Experience supporting Bahraini national hiring initiatives.</li>
<li>Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives.</li>
</ul>
<p><strong>What We Look For</strong></p>
<p>We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance.</p>
<p>Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role.</p>
<p><strong>Restaurant Manager - Italian Experience</strong></p><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><p><strong>What is in it for you:</strong></p><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.</p><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Educational Background:</strong> Bachelor s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul>
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<p><strong>Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.</strong></p><br><p><br><strong>GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.</strong><span>&nbsp;</span></p><br><br><p><strong>THIS IS A 1 YEAR CONTRACT and on-site.</strong></p><br><p><strong>Role Description</strong></p><br><p>This role involves developing and maintaining strategic partnerships, tracking and analyzing program outcomes, managing data, coordinating events, and providing administrative support. The ideal candidate will have strong interpersonal skills, experience in partnership development and data analysis, and a passion for driving positive outcomes.</p><br><p><strong>Specific Responsibilities</strong></p><br><ul><li>Identify and cultivate strategic partnerships with corporations, startups, government agencies, and international organizations in Bahrain and the GCC region.</li><li>Assist in the development and implementation of joint initiatives and programs with partners to drive mutual benefits.</li><li>Foster strong relationships with key stakeholders at partner organizations.</li><li>Represent the organization at industry events, conferences, and networking opportunities.</li><li>Track and monitor the progress of graduates and program participants to ensure they achieve desired outcomes.</li><li>Analyze and report on key performance indicators (KPIs) related to program success, including placement rates, student satisfaction, and career advancement.</li><li>Collaborate with the Student Experience and Coaching teams to provide comprehensive support to graduates and participants.</li><li>Use data analysis techniques to identify trends, patterns, and insights.</li><li>Develop and maintain data dashboards and reports to track progress and inform decision-making.</li><li>Assist in the execution of partnership events, workshops, and networking opportunities.</li><li>Provide general administrative support, including scheduling meetings, tracking deliverables, and managing documentation.</li><li>Maintain accurate records and files related to partnerships and program outcomes.</li><li>Assist with the preparation of presentations and reports.</li><li>Ensure that program performance aligns with established key performance indicators (KPIs) as outlined in the agreement.</li></ul><p><strong>Detailed Responsibilities</strong></p><br><ul><li>Track the progress of bootcamp, part-time, accelerator, apprenticeship and other courses graduates in terms of placements and career progress.</li><li>Track the progress of existing employees/freelancers/startups. Follow up with existing graduates from previous cohorts or any cohorts under this agreement to assess career progression, and with freelancers to monitor project acquisition. For those who will establish new startups, the placement team will track the stages of development and overall success to obtain insights into the entrepreneurial impact of GA's programs for a period of 270 days post the end of the course.</li><li>Proactively reach out to regional and global tech companies and organizations that are actively recruiting tech talent to market GA graduates effectively.</li><li>Build capacity to support program graduates in accessing remote job opportunities globally</li><li>Build capacity, relationships, training courses and processes to support graduates in becoming paid freelancers.</li><li>Proactively develop an understanding of organizational tech skill needs in Bahrain to enable tailoring of some immersive programs to employers’ needs.</li><li>Assist in organizing job fairs, and networking events; these functions can provide more opportunities for students to connect with employers and gain insights into various career paths.</li><li>Job match by compiling and maintaining a database for relevant job vacancies from various employers.</li><li>Provide career counseling and guidance services to help students and graduates assess their skills, interests, and career goals, develop resumes, improve interview skills, and provide guidance on career planning and advancement.</li><li>Actively monitoring program outcomes and ensuring that program performance consistently meets or exceeds established key performance indicators (KPIs) as outlined in the agreement.</li></ul><p><strong>Competency Rubric</strong></p><br><ul><li><strong>Core Competency:</strong> Written and Verbal Communication<ul><li><strong>Definition:</strong> Demonstrates excellent written and verbal communication skills, conveying messages clearly and effectively in various settings.</li><li><strong>Proficiency:</strong> Advanced</li><li><strong>We Know We See It When:</strong> Communicates clearly and effectively in both written and verbal formats, adapts communication style to different audiences, and actively listens to others.</li><li><strong>We Know We Don't See It When:</strong> Struggles to communicate effectively, fails to adapt communication style to different audiences, or does not actively listen to others.</li></ul></li><li><strong>Core Competency:</strong> Interpersonal Savvy<ul><li><strong>Definition:</strong> Demonstrates strong interpersonal skills, builds rapport effectively, and manages relationships with stakeholders.</li><li><strong>Proficiency:</strong> Advanced</li><li><strong>We Know We See It When:</strong> Builds strong relationships with colleagues, partners, and stakeholders, resolves conflicts effectively, and influences others positively.</li><li><strong>We Know We Don't See It When:</strong> Struggles to build rapport with others, fails to resolve conflicts effectively, or has a negative impact on relationships.</li></ul></li><li><strong>Core Competency:</strong> Data Analysis and Visualization<ul><li><strong>Definition:</strong> Proficiency in data analysis tools and techniques, with a focus on extracting meaningful insights from data and effectively communicating findings through visualizations.</li><li><strong>Proficiency:</strong> Advanced</li><li><strong>We Know We See It When:</strong> Demonstrates proficiency in data analysis tools and techniques, accurately analyzes data, identifies trends and patterns, and creates clear and informative data visualizations.</li><li><strong>We Know We Don't See It When:</strong> Struggles to use data analysis tools effectively, fails to identify trends and patterns, or creates unclear or ineffective data visualizations.</li></ul></li></ul><p><strong>Qualifications and Skills</strong></p><br><ul><li>Bahraini National</li><li>Bilingual: Fluent in Arabic and English</li><li>Previous experience in talent acquisition, business development, sales or related roles</li><li>Strong technical skills, including proficiency in data analysis tools and techniques</li><li>Excellent presentation skills and ability to tailor content to different audiences</li><li>Knowledge of tech industry trends and market dynamics</li><li>Ability to identify and develop new business opportunities</li><li>Strong interpersonal skills and ability to build relationships with stakeholders</li></ul><p>Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.</p><br><p>United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.</p><br><br> </div>
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<p>Be a partner in maintaining a safe and secure workplace by protecting people, property, and company operations. </p><br><p><b>Here’s some of the other things you can look forward to:</b></p><br><ul><li><p>Control access to people, vehicles, and materials</p><br></li><li><p>Conduct patrols and report risks, unsafe conditions, or suspicious activities</p><br></li><li><p>Monitor CCTV, alarms, and other security systems</p><br></li><li><p>Inspect gates, doors, windows, and fencing to ensure security</p><br></li><li><p>Manage visitor registration and issue passes</p><br></li><li><p>Respond to incidents, emergencies, accidents, fire alarms, and security breaches</p><br></li><li><p>Maintain records of visitors, patrols, and incidents</p><br></li><li><p>Support investigations and verify contractor permits</p><br></li><li><p>Follow HSE requirements and company policies</p><br></li></ul><p><b>Furthermore, we expect that you have</b></p><br><ul><li><p>High School education and security certification preferred</p><br></li><li><p>Minimum 2 years of security, safety, or facility monitoring experience</p><br></li><li><p>Knowledge of access control, emergency response, and CCTV operation.</p><br></li><li><p>Basic computer skills including Microsoft Office</p><br></li><li><p>Arabic and English skills are an advantage.</p><br></li><li><p>Physically fit, reliable, professional, and able to work shifts.</p><br></li></ul><p><b>Application and further information</b></p><br><p>For further information on Hempel, please visit hempel.com.</p><br><p>To apply for this position, please submit your application letter with a CV in English via the link no later than the 15-Sep-2026.</p><br><p>Please note that the interviews will take place 1-2 weeks after the application deadline and you may want to pencil this time in your diary to avoid any holiday clashes.</p><br><p><b>More about Hempel</b><br> At Hempel, you’re welcomed to a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.<br> <br>We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.<br> <br>At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.<br> <br>We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to a multitude of charitable initiatives every year. It means that when working at Hempel, your hard work and dedication contributes to a greater cause, making your career matter twice.<br> <br>Learn more about Hempel and our commitments on hempel.com/career.</p><br><p><span>Application due</span></p><br>2026-09-15<p><span>Seniority Level</span></p><br>Entry level<p><span>Job Functions</span></p><br>Administrative, Other<p><span>Industry</span></p><br><p><span>Chemicals</span></p><br><p><span><i><span>At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.</span></i></span></p><br><p><span><i><span>We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.</span></i></span></p><br><p><span><i><span>At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.</span></i></span></p><br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for an Associate Commercial Specialist to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p>Bridge between category managers and admin team to ensure clear guidance and task implementation in a timely manner. Assistance to the commercial team when it comes to delicate data collection and consolidation that would reflect on the business.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Work closely with the commercial team to assist on daily BAUs and report any discrepancies or issues at a cross functional level.</li><li>Analyze and support the development and execution of cross functional commercial and operational strategies efficiently.</li><li>Develop new business leads for the commercial team that can support in finding new profitable vendors/accounts by utilizing CRM to manage and retain sales</li><li>File, maintain and track all commercial contractual agreements and ensure implementation of them to avoid loss of margins.</li><li>Identify invoicing or billing problems from EOBs and work to correct the errors.</li><li>Assist the campaign manager in the execution of the trade plan and analyze effectiveness of revenue generating plans.</li><li>Lead the commercial admin team by fostering and encouraging an environment of open communication and consistent recognition of individual and team accomplishments which in return will provide more clarity to their roles.</li><li>Generating, preparing, scheduling, and sending operations reports.</li><li>Maintain the country’s commercial Master files (SOPs, LPOs, SLAs, etc.)</li><li>Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc.)</li><li>Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.</li><li>Work as a cross functional bridge between category managers, accounting team, demand planner and inventory controller to ensure we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory statement, running report of daily inventory adjustment, sales, and purchases.</li><li>Monitor demand forecasts and update the ordering parameters.</li><li>Daily monitoring of stock and assist in the issuance of orders to the stores and tracking receipt of such orders.</li><li>Managing the relevant inventory in coordination with the Category Manager </li><li>Food safety</li><li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li><li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Minimum 3 years of proven work experience within the FMCG industry</li><li>Have a good understanding of SKUs, Local suppliers & reporting.</li><li>Knowledge of social media and analytics software – working knowledge of Hootsuite, Google Analytics, Facebook Insights, etc.</li><li>Creative and strategic content creation and excellent writing skills in both English and Arabic.</li><li>Being data-driven and passionate about reporting the results is a plus</li><li>Advanced Excel proficiency is essential for this role.</li></ul><br><br> </div>
<p>Job Description – Contracts Manager (MEP)</p><p><strong>Position:</strong> Contracts Manager<br><strong>Industry:</strong> MEP Building & Construction</p><p>Job Responsibilities</p><ul><li><p>Manage and administer all MEP contracts, subcontracts and contractual agreements.</p></li><li><p>Review contract terms, conditions, specifications and project requirements.</p></li><li><p>Ensure compliance with contractual obligations and project deadlines.</p></li><li><p>Prepare, review and submit variation orders and additional work claims.</p></li><li><p>Prepare and substantiate Extension of Time (EOT) and delay claims.</p></li><li><p>Identify contractual risks and advise Management on appropriate actions.</p></li><li><p>Review and monitor project budgets, contract values, costs and profitability.</p></li><li><p>Prepare and review interim payment applications, valuations and final accounts.</p></li><li><p>Monitor payment certifications, outstanding payments and contractual deductions.</p></li><li><p>Handle contractual correspondence with Clients, Consultants, Main Contractors and Subcontractors.</p></li><li><p>Negotiate contractual claims, variations and commercial settlements.</p></li><li><p>Review tender documents, Bills of Quantities (BOQ), specifications and contract conditions.</p></li><li><p>Evaluate subcontractor and supplier quotations and contractual terms.</p></li><li><p>Coordinate with Project Managers, Engineers, Quantity Surveyors and Procurement teams.</p></li><li><p>Monitor project progress and identify contractual delays and potential claims.</p></li><li><p>Attend commercial and contractual meetings with Clients, Consultants and Main Contractors.</p></li><li><p>Resolve contractual disputes and commercial issues.</p></li><li><p>Maintain proper documentation and records of contracts, claims, variations and correspondence.</p></li><li><p>Ensure timely submission of contractual notices, claims and payment applications.</p></li><li><p>Provide regular commercial and contractual reports to Management.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Quantity Surveying or a related field.</p></li><li><p>Minimum 8-10 years of experience in contract management within the construction industry, preferably in MEP contracting.</p></li><li><p>Strong technical knowledge of HVAC, Electrical, Plumbing, Fire Fighting and ELV systems.</p></li><li><p>Good understanding of FIDIC contracts and construction contract administration.</p></li><li><p>Proven experience in variation claims, EOT claims, cost control and final account settlements.</p></li><li><p>Ability to read and interpret construction drawings, BOQs, specifications and contractual documents.</p></li><li><p>Strong negotiation, analytical and problem-solving skills.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Proficient in MS Office, particularly Excel.</p></li><li><p>Previous experience in Bahrain or GCC construction projects is preferred</p></li></ul>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Restaurant Manager - Italian Experience</strong></p><br><p>As <strong>Restaurant Manager</strong> at Hawar Resort by Mantis, you will oversee the day-to-day operations of our restaurants across the resort, with a particular focus on our signature Italian speciality restaurant. You will be responsible for delivering exceptional dining experiences that reflect the resort’s luxury positioning, combining outstanding service, authentic culinary experiences, and warm, personalized hospitality.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Restaurant Operations:</strong> Oversee the daily operations of the restaurant, ensuring seamless service, operational efficiency, and consistently high standards of presentation, cleanliness, and guest satisfaction. Support operations across other F&B venues when required.</li><li><strong>Guest Experience:</strong> Deliver exceptional and personalized guest experiences in line with Hawar Resort by Mantis’ luxury standards. Anticipate guest needs, handle feedback and complaints professionally, and build guest loyalty through attentive and memorable service.</li><li><strong>Italian Speciality Dining:</strong> Take a leading role in the operation and development of the resort’s Italian speciality restaurant, ensuring an authentic and elevated dining experience. Work closely with the director of culinary and culinary team to maintain consistency in food quality, menu presentation, Italian dining traditions, wine pairing, and service standards.</li><li><strong>Team Leadership and Development:</strong> Lead, supervise, train, and motivate the restaurant team, including supervisors, captains, servers, hosts, and other service personnel. Establish clear performance expectations, promote teamwork, and develop talent through coaching and ongoing training.</li><li><strong>Employee Engagement:</strong> Foster a positive, inclusive, and supportive working environment where team members feel valued, involved, and appreciated. Encourage open communication, recognise achievements, and promote a culture of accountability, collaboration, and continuous improvement.</li><li><strong>Financial Performance:</strong> Take responsibility for the restaurant’s financial performance, including revenue generation, average spending, upselling, labour productivity, and operating costs. Monitor performance against budgets and targets, identify opportunities to increase profitability, and implement corrective actions when necessary.</li><li><strong>Cost Control and Inventory Management:</strong> Oversee stock control, inventory management, purchasing, and wastage reduction in coordination with the culinary and purchasing teams. Ensure appropriate stock levels, accurate records, and effective cost management, particularly for speciality ingredients, premium products, and wines.</li><li><strong>Food and Beverage Knowledge:</strong> Maintain excellent knowledge of the restaurant’s menus, ingredients, preparation methods, allergens, beverage offerings, and wine list. Ensure the team can confidently communicate menu details, make suitable recommendations, and deliver informed, professional service.</li><li><strong>Quality Assurance and Standards:</strong> Ensure consistent adherence to the resort’s service standards, brand expectations, and operational procedures. Conduct regular service briefings, monitor service delivery, and maintain high standards throughout all stages of the guest journey.</li><li><strong>Compliance, Health and Safety:</strong> Ensure full compliance with food safety, hygiene, occupational health and safety requirements, licensing regulations, and company policies. Work closely with the culinary and stewarding teams to maintain a clean, safe, and well-organised operation.</li><li><strong>Events and Special Occasions:</strong> Coordinate with the events, culinary, and wider F&B teams to deliver private dining experiences, celebrations, themed dinners, and special events. Ensure all arrangements meet guest expectations and operational requirements.</li><li><strong>Systems and Reporting:</strong> Utilize POS systems, restaurant management platforms, reservation systems, and Microsoft Office applications to monitor sales, analyse performance, manage reservations, and prepare accurate operational and financial reports.</li><li><strong>Interdepartmental Collaboration:</strong> Work closely with the director of Culinary, F&B leadership, stewarding, purchasing, finance, front office, and other departments to ensure smooth operations and consistent delivery of the resort’s overall guest experience.</li><li><strong>Flexibility and Operational Support:</strong> Maintain a hands-on presence during service and be flexible to work evenings, weekends, public holidays, and late-night shifts according to operational requirements. Provide support across the resort’s F&B outlets when needed.</li><li><strong>Additional Duties:</strong> Perform any other duties and responsibilities assigned by the Food & Beverage Manager, or other designated members of management.</li></ul><br>Qualifications<br><br><ul><li><strong>Educational Background:</strong> Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, Food & Beverage Management, or a related field.</li><li><strong>Professional Experience:</strong> Minimum of 8 years of experience in food and beverage operations, including at least 3 years in a Restaurant Manager or equivalent leadership position within a luxury hotel, resort, or high-end standalone restaurant.</li><li><strong>Luxury Dining Experience:</strong> Proven experience managing upscale or luxury dining operations, with experience in speciality restaurants strongly preferred. Exposure to Michelin-starred or award-winning establishments would be a distinct advantage.</li><li><strong>Italian Restaurant Experience:</strong> Previous experience in an Italian restaurant or Italian speciality dining concept is highly desirable, with a strong understanding of Italian cuisine, regional food traditions, wine, and the service expectations associated with premium Italian dining.</li><li><strong>Financial Acumen:</strong> Demonstrated ability to manage restaurant budgets, control labour and operating costs, maximize revenue, improve average spending, and achieve financial targets.</li><li><strong>Leadership and Communication:</strong> Excellent leadership, interpersonal, organizational, and communication skills, with the ability to motivate a diverse team and maintain high standards in a demanding hospitality environment.</li><li><strong>Food and Beverage Expertise:</strong> Strong knowledge of restaurant service, menu engineering, food and beverage pairing, wine service, guest relations, and contemporary dining trends.</li><li><strong>Technical Proficiency:</strong> Proficiency in restaurant POS systems, reservation platforms, inventory management tools, reporting systems, and Microsoft Office Suite.</li><li><strong>Cultural Awareness:</strong> Strong understanding of international guest expectations and cultural preferences, with familiarity with Middle Eastern dining customs and service considerations considered an advantage.</li><li><strong>Regional Experience:</strong> Previous experience in Bahrain or the wider Middle East is preferred.</li><li><strong>Personal Attributes:</strong> Professional, guest-focused, commercially aware, detail-oriented, and passionate about delivering exceptional hospitality. Demonstrates initiative, adaptability, integrity, and a genuine commitment to team development and continuous improvement.</li><li><strong>Flexibility:</strong> Willingness to work flexible shifts, including evenings, weekends, public holidays, and late-night operations, in line with the needs of a luxury island resort.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
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<p><strong>Job Overview</strong></p><br><br><p>The role is responsible for supporting, securing, and maintaining the Group's IT infrastructure, networks, cloud services, and cybersecurity applications. The position works with the IT Infrastructure & Technology Manager, internal teams, SOC/CISO functions, and service providers to ensure reliable operations, effective security controls, and timely resolution of infrastructure and security issues.</p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>Design, configure, and install various network devices like routers, switches, firewalls, and VPNs. Handle the physical and logical layout of the network, including both Local Area Networks (LANs) and Wide Area Networks (WANs).</p><br><br></li><li><p>Monitor system performance and troubleshoot issues to ensure optimal operation of infrastructure components meeting departmental service levels.</p><br><br></li><li><p>Perform regular maintenance, system upgrades, and patch management to ensure all network hardware and software are up-to-date and functioning properly. Conduct capacity planning to ensure the network can handle future growth.</p><br><br></li><li><p>Manage and maintain IP telephony and voice communication systems across departments.</p><br><br></li><li><p>Provide Tier 2 or 3 support for network and infrastructure-related issues, diagnosing and resolving problems related to connectivity, performance, and outages. Work with other IT teams and end-users to resolve issues.</p><br><br></li><li><p>Support the design, implementation, and management of IT infrastructure & Voice systems, including on-premises servers, Storages, networks and cloud services.</p><br><br></li><li><p>Provide technical support and guidance to team members and other departments/Projects.</p><br><br></li><li><p>Implement and maintain network security measures, including firewall rules, access controls, and security policies. Monitor for security threats, identify vulnerabilities, and respond to security incidents. Work with SOC and CISO team to close any security gaps identified as per the criticality measures.</p><br><br></li><li><p>Manage and configure firewalls, switches, and routers to maintain network security and efficiency.</p><br><br></li><li><p>Collaborate with vendors and cross-functional teams to identify and address infrastructure needs and challenges.</p><br><br></li><li><p>Assist in planning and executing infrastructure upgrades and migrations with minimal disruption to services.</p><br><br></li><li><p>Maintain documentation for infrastructure configurations, processes, and procedures.</p><br><br></li><li><p>Stay updated on industry trends and best practices to recommend improvements to infrastructure systems.</p><br><br></li><li><p>Monitor security alerts and infrastructure events in coordination with the SOC, investigate assigned alerts, and support containment, remediation, escalation, and closure based on criticality.</p><br><br></li><li><p>Coordinate vulnerability assessments, patching, secure configuration, access reviews, and remediation evidence to close identified security gaps.</p><br><br></li><li><p>Support identity, endpoint, email, network, and cloud security controls, including MFA, VPN access, privileged access, EDR/antivirus, logging, and infrastructure hardening.</p><br><br></li><li><p>Maintain security records, incident documentation, configuration baselines, and audit evidence required for compliance reviews and management reporting.</p><br><br></li><li><p>Manage and maintain the Group's cybersecurity applications and services, coordinate with security vendors and managed service providers, monitor service performance, support renewals and upgrades, and ensure timely resolution of security-related issues.</p><br><br></li></ul><ul><li><p>End-to-End Technical Support: Provide comprehensive Level 1, Level 2, and Level 3 support to users, ensuring the rapid and professional resolution of complex hardware and software issues.</p><br><br></li><li><p>Personal Device & Mobile Management: Serve as the primary support lead for all personal and mobile devices. Set up, configure, and troubleshoot iOS and Android smartphones, tablets, and personal computing devices.</p><br><br></li><li><p>Smart Ecosystems & AV Support: Install, configure, and troubleshoot Smart TVs, media streaming boxes (Apple TV, Android TV), and smart home/office automation systems.</p><br><br></li><li><p>CCTV & ELV Systems: Support, maintain, and troubleshoot Extra Low Voltage (ELV) infrastructure, including IP CCTV camera systems, access control, and related physical security tech.</p><br><br></li><li><p>Network & Wireless Infrastructure: Manage and troubleshoot network connectivity issues across LAN, WAN, and complex wireless (Wi-Fi) deployments. Handle L2/L3 network troubleshooting involving switches, routers, and access points.</p><br><br></li><li><p>Server Administration: Assist in the administration and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.</p><br><br></li><li><p>Documentation & Vendor Management: Maintain accurate IT inventory, document system configurations, and liaise with third-party vendors and service providers for specialized equipment repairs.</p><br><br></li></ul><br><p><strong>Qualifications</strong></p><br><br><ul><li><p>Bachelor's degree in Computer Science, Information Technology or a related field.</p><br><br></li><li><p>Minimum of 5 years of experience in supporting infrastructure, including switches, firewalls, and cloud infrastructure security.</p><br><br></li><li><p>Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networks, servers, storage, virtualization, firewalls, VPNs, and high-availability environments.</p><br><br></li><li><p>Experience with security monitoring, log review, alert triage, incident response support, vulnerability remediation, patch management, and infrastructure hardening.</p><br><br></li><li><p>Knowledge of security protocols and best practices.</p><br><br></li><li><p>Working knowledge of Active Directory, Microsoft 365, Azure, MFA, privileged access, endpoint protection, email security, secure remote access, and cloud security controls.</p><br><br></li><li><p>Experience with infrastructure monitoring, endpoint management, and service management tools such as ManageEngine, SolarWinds, Nagios, or equivalent platforms.</p><br><br></li><li><p>Ability to support security policies, risk remediation, audits, compliance reviews, and maintenance of accurate technical and security documentation.</p><br><br></li><li><p>Working knowledge of backup monitoring, restore testing, disaster recovery, and infrastructure resilience.</p><br><br></li><li><p>Basic PowerShell or Python knowledge, with strong analytical and Tier 2/3 troubleshooting skills.</p><br><br></li><li><p>Ability to coordinate with technology vendors, security solution providers, and managed service partners, manage support cases and escalations, review service deliverables, and ensure effective operational support.</p><br><br></li><li><p>Strong written and verbal communication skills with the ability to work effectively with users, vendors, auditors, SOC, CISO, and technical teams.</p><br><br></li><li><p>Experience with Avaya or other enterprise voice systems, SIP trunking, IP telephony, and call center environments is preferred.</p><br><br></li></ul><br>
<br><br> </div>
<div><br></div><div><br></div><p><strong>Manager Warehouse & Manual Handling</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning</em> <strong>DHL Global Forwarding</strong> has an opening for <strong>Manager Warehouse & Manual Handling</strong> <strong>in Manama</strong><strong>, Bahrain</strong><strong>.</strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this </strong><strong>Manager Warehouse & Manual Handling </strong><strong>position </strong></p> <h2>Existing Warehouse Operations</h2> <ul> <li>Plan, manage, and monitor daily inbound, receiving, put-away, storage, replenishment, picking, packing, value-added services, staging, and outbound activities.</li> <li>Ensure operations are completed safely, accurately, and on time in line with customer contracts, SOPs, service-level agreements, and agreed cost targets.</li> <li>Allocate labor, equipment, storage space, and shift coverage according to workload, priorities, productivity standards, and capacity constraints.</li> <li>Maintain effective inventory control through cycle counts, stock reconciliation, location audits, traceability controls, and disciplined stock-adjustment processes.</li> <li>Investigate stock variances, damages, shortages, wrong picks, delays, and process failures, and implement corrective and preventive actions.</li> <li>Control warehouse operating costs, labor productivity, overtime, equipment utilization, consumables, maintenance, subcontractors, and revenue leakage.</li> <li>Monitor operational and customer KPIs, lead performance reviews, resolve escalations, and maintain accurate daily, weekly, and monthly reporting.</li> <li>Drive continuous improvement, standardization, waste reduction, service enhancement, and operational profitability.</li> <li>Lead supervisors, coordinators, inventory personnel, warehouse assistants, and outsourced labor, with clear objectives, coaching, performance management, training, and succession planning.</li> <li>Manage operational disruptions and maintain effective business-continuity arrangements.</li> </ul> <h2>Warehouse Design, Setup and Expansion</h2> <ul> <li>Lead the design, setup, implementation, commissioning, and launch of new warehouse operations.</li> <li>Lead warehouse expansion, relocation, redesign, and capacity-enhancement projects while protecting service continuity.</li> <li>Translate business and customer requirements into practical warehouse operating solutions and implementation plans.</li> <li>Develop capacity models covering storage positions, throughput, labor, equipment, docks, staging, utilities, and future growth.</li> <li>Design, validate, and optimize warehouse layouts, product flows, operational zones, storage locations, pedestrian routes, and vehicle movements.</li> <li>Define storage-media and racking requirements and lead specification, procurement, installation, inspection, and operational acceptance.</li> <li>Evaluate, select, deploy, and commission material-handling equipment based on safety, productivity, service, and lifecycle-cost requirements.</li> <li>Provide operational input into facility design, security, fire protection, utilities, maintenance access, and future expansion requirements.</li> </ul> <h2>Systems and Technology</h2> <ul> <li>Lead the operational workstream for WMS implementation and optimization, including requirements definition, configuration validation, master-data readiness, integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Ensure warehouse transactions, inventory records, interfaces, and reporting are accurate, timely, controlled, and auditable.</li> <li>Assess and deploy barcode, scanning, labeling, mobility, automation, and related warehouse technologies.</li> <li>Coordinate with IT, customers, vendors, and operations teams to resolve system issues and deliver enhancements without compromising service or inventory integrity.</li> </ul> <h2>Process Design and Governance</h2> <ul> <li>Develop, approve, implement, and maintain SOPs, work instructions, process maps, control plans, escalation procedures, and operational records for new and existing operations.</li> <li>Design inventory-control frameworks covering receiving, put-away, storage, replenishment, picking, dispatch, cycle counting, reconciliation, and stock adjustments.</li> <li>Establish KPI, reporting, review, escalation, and operational-governance frameworks aligned with contractual SLAs and business objectives.</li> <li>Develop and test business-continuity, emergency-response, disruption-management, and recovery plans.</li> <li>Use root-cause analysis and structured improvement methods to reduce errors, waste, damage, delays, risk, and cost.</li> </ul> <h2>Health, Safety, Security, Quality and Compliance</h2> <ul> <li>Provide visible safety leadership and ensure full compliance with DHL HSSEQ requirements, Bahrain laws, customer standards, site rules, and applicable regulatory approvals.</li> <li>Lead workplace inspections, risk assessments, toolbox talks, incident investigations, corrective actions, and operational safety reviews.</li> <li>Maintain safe systems of work for MHE, racking, loading areas, batteries, dangerous goods, temperature-controlled products, contractors, and other special operations where applicable.</li> <li>Ensure new and expanded operations meet fire and civil-defence requirements, relevant ISO and quality standards, security controls, insurance conditions, and customer compliance requirements before launch.</li> <li>Maintain audit readiness and lead internal, customer, regulatory, and certification audit actions.</li> <li>Develop and test emergency-response plans and ensure employees and contractors are trained for relevant scenarios.</li> </ul> <h2>Customer Solution Implementation</h2> <ul> <li>Lead end-to-end customer onboarding and implementation projects from operational solution validation and planning through go-live and stabilization.</li> <li>Partner with Sales, Solutions, Finance, IT, Procurement, HSE, and customers to validate operating models, resource assumptions, implementation costs, SLAs, controls, and operational feasibility.</li> <li>Develop implementation plans, milestones, budgets, risk registers, readiness criteria, governance routines, and stakeholder reporting.</li> <li>Manage customer transition, data and inventory migration, operational trials, issue resolution, and formal handover into business-as-usual operations.</li> <li>Act as the primary operational contact for assigned customers, review service performance, resolve concerns, and maintain clear action plans.</li> <li>Ensure activities outside agreed scope are identified, approved, documented, and communicated for billing.</li> </ul> <h2>Cross-Functional and Supplier Leadership</h2> <ul> <li>Coordinate cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, and other support functions.</li> <li>Coordinate customers, contractors, equipment providers, system vendors, suppliers, and regulatory stakeholders to deliver implementation and operational outcomes.</li> <li>Define clear ownership, milestones, dependencies, escalation routes, and acceptance criteria across all project workstreams.</li> <li>Maintain transparent project governance and escalate material scope, timeline, cost, capacity, safety, quality, or customer risks promptly.</li> </ul> <h2>Organization Build-Up and People Leadership</h2> <ul> <li>Design the organization structure, staffing model, shift pattern, workforce plan, resource forecast, and competency framework for new and expanded operations.</li> <li>Develop recruitment, mobilization, induction, systems training, operational certification, and succession plans.</li> <li>Set clear objectives, assign responsibilities, monitor performance, and provide regular coaching and feedback.</li> <li>Ensure employees and outsourced personnel are trained, competent, engaged, and compliant with company policies and site requirements.</li> <li>Promote teamwork, accountability, discipline, inclusion, and continuous development.</li> </ul> <h2>Go-Live and Operational Launch</h2> <ul> <li>Lead warehouse commissioning, readiness reviews, operational testing, pre-go-live simulations, defect closure, and formal operational acceptance.</li> <li>Own go-live planning, cutover execution, command-centre governance, performance monitoring, and rapid issue resolution.</li> <li>Lead post-launch stabilization until agreed service, safety, inventory, productivity, cost, and control standards are consistently achieved.</li> <li>Complete formal handover into business-as-usual operations while retaining long-term accountability for warehouse performance.</li> </ul> <h2>Financial and Commercial Control</h2> <ul> <li>Own the warehouse P&L and deliver the approved budget, including achievement of the agreed EBIT target.</li> <li>Manage warehouse operating budgets and implementation costs, including labor, overtime, equipment, consumables, maintenance, subcontractors, and project expenditure.</li> <li>Support annual budgets, forecasts, business cases, CAPEX submissions, and resource-planning processes.</li> <li>Monitor productivity, utilization, cost per activity, revenue leakage, billing accuracy, and operational profitability.</li> <li>Validate billable activities and ensure complete, accurate, and timely billing inputs.</li> <li>Deliver approved projects within agreed scope, budget, timeline, and benefit expectations.</li> </ul> <h1>Decision-Making Authority</h1> <ul> <li>Deploy available manpower, equipment, storage capacity, and operational resources to meet service and implementation requirements.</li> <li>Stop unsafe or non-compliant work and remove unsafe equipment, contractors, or processes from service.</li> <li>Approve operational methods, warehouse layouts, readiness recommendations, SOPs, testing outcomes, and go-live actions within delegated authority.</li> <li>Escalate material resource, capacity, scope, timeline, compliance, customer, system, or financial risks.</li> <li>Recommend recruitment, organization design, training, disciplinary action, expenditure, supplier selection, process changes, and capital investment in line with the company approval matrix.</li> <li>Recommend whether an operation is ready to launch and define required corrective actions before approval.</li> </ul> <h1>Core Competencies</h1> <ul> <li>Operational leadership and disciplined execution</li> <li>Warehouse design, setup, expansion, and implementation management</li> <li>Project planning, governance, risk management, and delivery control</li> <li>WMS implementation, process digitization, and operational technology</li> <li>Inventory control, capacity planning, and productivity management</li> <li>People leadership, organization design, and competency development</li> <li>Customer focus, solution implementation, and stakeholder management</li> <li>Cross-functional leadership, negotiation, and supplier management</li> <li>Safety, quality, security, regulatory, and compliance leadership</li> <li>Commercial awareness, budgeting, CAPEX, and cost control</li> <li>Analytical thinking, structured problem-solving, and continuous improvement</li> <li>Change leadership, decisiveness under pressure, integrity, and accountability</li> </ul> <h1>Key Performance Indicators</h1> <ul> <li>Safety incidents, near-miss reporting, risk treatment, and corrective-action closure</li> <li>Inventory accuracy, stock-adjustment value, traceability, and control compliance</li> <li>Inbound, outbound, order-accuracy, damage, claims, and customer SLA performance</li> <li>Labor productivity, overtime, warehouse capacity, and equipment utilization</li> <li>Customer satisfaction, complaint resolution, and implementation stakeholder feedback</li> <li>Audit, regulatory, HSSEQ, security, and quality performance</li> <li>Budget achievement, implementation-cost control, CAPEX discipline, billing accuracy, and profitability</li> <li>Employee readiness, training completion, attendance, engagement, and retention</li> <li>Delivery of new warehouse and expansion projects against approved scope, timeline, budget, and benefits</li> <li>WMS, system-integration, testing, user-acceptance, and cutover readiness</li> <li>Operational readiness, commissioning, go-live, and stabilization performance</li> <li>Timely closure of implementation risks, defects, dependencies, and action plans</li> <li>Delivery of continuous-improvement savings, automation benefits, and productivity initiatives</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Bachelor’s degree in supply chain management, logistics, industrial engineering, operations management, business administration, or a related field.</li> <li>Typically 8–12 years of warehouse, contract-logistics, or supply-chain experience, including at least 3–5 years in a warehouse management role.</li> <li>Proven experience managing an established warehouse operation with accountability for safety, inventory, service, productivity, people, budgets, and customer performance.</li> <li>Demonstrated experience in the design, setup, implementation, commissioning, or launch of at least one new warehouse operation.</li> <li>Practical experience leading warehouse expansion, relocation, redesign, or major capacity-enhancement projects.</li> <li>Hands-on experience in warehouse layout planning, capacity modelling, racking or storage-media design, and MHE selection.</li> <li>Proven involvement in WMS implementation or major optimization projects, including requirements definition, systems integration, testing, user acceptance, training, cutover, and stabilization.</li> <li>Experience leading customer onboarding, operational transition, or contract-logistics implementation projects.</li> <li>Demonstrated ability to lead cross-functional teams involving Operations, Sales, Finance, Procurement, IT, HSE, HR, Facilities, Engineering, suppliers, contractors, and customers.</li> <li>Strong project-management capability, including planning, budgeting, risk management, governance, stakeholder reporting, commissioning, and go-live management.</li> <li>Experience developing SOPs, process maps, inventory controls, KPI frameworks, business-continuity plans, and operational governance.</li> <li>Sound knowledge of warehouse HSSEQ, regulatory compliance, audit requirements, racking safety, fire and emergency controls, and relevant ISO or quality-management systems.</li> <li>Project-management, Lean, Six Sigma, supply-chain, HSE, or quality certification is an advantage.</li> <li>Strong written and spoken English; additional languages are an advantage.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
<div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>Support DHL's airline and aviation security operations by regulatory compliance, risk mitigation, and continuous improvement across all airline assets, cargo, and personnel. Act as the designated deputy for the Senior Manager of Aviation Security, providing expert guidance, operational oversight, and strategic backup when required.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Aircraft Security:</span></strong></p><p></p><ul><li><span>Supports the safety and security of all aircraft and compliance with all relevant legislation, security programmes and standards.</span></li><li><span>Ensures access security checks are carried out to prevent unauthorized access to aircraft and restricted operational areas.</span></li><li><span>Coordinates aircraft security searches and aircraft protection activities when required.</span></li><li><span>Monitors aircraft security procedures and reports non-compliance, vulnerabilities and security concerns.</span></li><li><span>Supports supervisory checks and monitoring of unattended aircraft where applicable.</span></li></ul><p><strong><span>Airport Security:</span></strong></p><p></p><ul><li><span>Supports the implementation of aviation security measures to ensure DHL airport facilities remain secure and compliant with regulatory requirements.</span></li><li><span>Assists in maintaining communication processes for the exchange of operationally relevant security information throughout the aviation security management system.</span></li><li><span>Monitors the effectiveness of physical security infrastructure and operational security controls.</span></li><li><span>Verifies that operational security personnel meet training, qualification and background screening requirements.</span></li><li><span>Supports implementation and maintenance of aviation security documentation and data control processes.</span></li><li><span>Assists with the implementation of additional security measures during periods of elevated threat.</span></li><li><span>Conducts periodic security surveys, reviews and inspections to identify weaknesses and improvement opportunities.</span></li><li><span>Monitors service provider compliance with aviation security requirements and contractual obligations.</span></li></ul><p><strong><span>Security Compliance, Audits and Testing:</span></strong></p><p></p><ul><li><span>Conducts aviation security audits, inspections and tests to assess the effectiveness of security controls and programme implementation.</span></li><li><span>Supports the preparation of audit plans and monitors the timely closure of audit findings and corrective actions.</span></li><li><span>Reviews security performance data and prepares compliance reports for management and regulatory requirements.</span></li><li><span>Supports regulatory inspections, authority audits and internal assurance activities.</span></li></ul><p><strong><span>Personnel Security and Safety:</span></strong></p><p></p><ul><li><span>Assists local and regional management with the investigation and resolution of aviation security incidents and security-related concerns.</span></li><li><span>Supports implementation of DHL security policies, procedures and standards to protect employees, facilities, aircraft and assets.</span></li><li><span>Provides aviation security advice and guidance to operational management and functional stakeholders.</span></li></ul><p><strong><span>Aviation Security Training:</span></strong></p><p></p><ul><li><span>Supports the design, development and delivery of initial and recurrent aviation security training programmes.</span></li><li><span>Delivers classroom and web-based aviation security training in accordance with regulatory and company requirements.</span></li><li><span>Maintains training records and monitors compliance with mandatory training standards.</span></li><li><span>Promotes aviation security awareness and a positive security culture across the organisation.</span></li></ul><p><strong><span>Cargo Security:</span></strong></p><p></p><ul><li><span>Supports compliance with ACC3, Regulated Agent and other secure supply chain requirements.</span></li><li><span>Monitors implementation of cargo security controls and associated aviation security procedures.</span></li><li><span>Supports station assessments, validations and security reviews to ensure ongoing regulatory compliance.</span></li><li><span>Assists in maintaining aviation cargo security documentation and records.</span></li></ul><p><strong><span>Stakeholders:</span></strong></p><p></p><ul><li><span>Maintains effective working relationships with Civil Aviation Authorities, airport operators, airlines, handling agents and security service providers.</span></li><li><span>Acts as a point of contact for aviation security operational matters and supports responses to regulatory requests.</span></li><li><span>Collaborates with DHL operational, security and quality teams to ensure consistent implementation of aviation security requirements.</span></li></ul><p><strong><span>Management Responsibility:</span></strong></p><p></p><ul><li><span>Deputizes for the Senior Manager Aviation Security during periods of absence.</span></li><li><span>Supports implementation of regional aviation security strategies, policies and programmes.</span></li><li><span>Escalates significant security risks, incidents and compliance issues to senior management.</span></li><li><span>Leads specific aviation security projects and improvement initiatives as assigned.</span></li></ul><div><font face="Delivery, sans-serif"><span><br></span></font></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span>5-8 years of aviation security experience.</span></li><li><span>Experience operating within a regulated aviation environment.</span></li><li><span>Demonstrated experience in compliance monitoring, auditing and investigations.</span></li><li><span>Experience working with Civil Aviation Authorities and operational stakeholders.</span></li><li><span>University degree in Security Management, Aviation, Logistics, Business Administration or related discipline.</span></li><li><span>Professional aviation security qualification preferred.</span></li><li><span>ICAO Aviation Security Management, ICAO AVSEC PM, IATA Security Management or equivalent qualification desirable.</span></li><li><span>Recognized security management or risk management certification advantageous.</span></li><li><span>Excellent command/highly proficient in written and spoken English.</span></li><li><span>Strong understanding of aviation security legislation and regulatory requirements.</span></li><li><span>Knowledge of cargo security and secure supply chain programmes.</span></li><li><span>Experience conducting risk assessments and security audits.</span></li><li><span>Understanding of aviation operational environments and airport security requirements.</span></li><li><span>Advanced report writing, analysis and presentation skills.</span></li></ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit programm.</span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><strong><span>We look forward to receiving your application!</span></strong></p></div><br><br>
<div><font face="Delivery, sans-serif"> <p></p><div><div><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span></span></p><p><span> </span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p><span> </span></p><p><strong><span></span></strong></p><p><strong><span>Overall Role Purpose </span></strong></p><p><span></span></p><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation & Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><p><span><br></span></p><p><strong><span></span></strong></p><p><strong><span>Your Tasks:</span></strong></p><p><strong><span>Payroll Management and Governance:</span></strong></p><p></p><ul><li><font color="#000000"><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></font></li><li><span><font color="#000000">Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</font></span></li><li><span><font color="#000000">Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</font></span></li><li><span><font color="#000000">Maintain robust payroll controls, validation processes, reconciliation and governance standards.</font></span></li><li><span><font color="#000000">Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</font></span></li><li><span><font color="#000000">Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</font></span></li><li><span><font color="#000000">Ensure payroll records and employee information are properly maintained and treated</font></span></li><li><span><font color="#000000">with appropriate confidentiality.</font></span></li><li><span><font color="#000000">Ensure appropriate segregation of duties and approval controls throughout the payroll process.</font></span></li><li><span><font color="#000000">Drive continuous improvement and process efficiency within payroll operations.</font></span></li><li><span><font color="#000000">Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Compensation and Benefits:</span></strong></p><p></p><ul><li><span><font color="#000000">Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</font></span></li><li><span><font color="#000000">Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</font></span></li><li><span><font color="#000000">Support annual compensation processes and year-end review activities.</font></span></li><li><span><font color="#000000">Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</font></span></li><li><span><font color="#000000">Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</font></span></li><li><span><font color="#000000">Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</font></span></li><li><span><font color="#000000">Provide management with relevant compensation analysis and information to support decision-making.</font></span></li></ul><p><strong><span></span></strong></p><p><strong><span>Employee Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</font></span></li><li><span><font color="#000000">Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</font></span></li><li><span><font color="#000000">Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</font></span></li><li><span><font color="#000000">Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</font></span></li><li><span><font color="#000000">Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</font></span></li><li><span><font color="#000000">Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</font></span></li><li><span><font color="#000000">Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</font></span></li><li><span><font color="#000000">Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</font></span></li><li><span><font color="#000000">Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</font></span></li><li><span><font color="#000000">Monitor developments in employment practices and advise management on appropriate action where required.</font></span></li><li><span><font color="#000000">Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</font></span></li><li><span><font color="#000000">Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</font></span></li><li><span><font color="#000000">Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</font></span></li></ul><p><span></span></p><p><strong><span>Union Relations:</span></strong></p><p></p><ul><li><span><font color="#000000">Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</font></span></li><li><span><font color="#000000">Establish and maintain professional, constructive and transparent relationships with union representatives.</font></span></li><li><span><font color="#000000">Manage and coordinate the HR response to employee matters and concerns raised through the union.</font></span></li><li><span><font color="#000000">Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</font></span></li><li><span><font color="#000000">Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</font></span></li><li><span><font color="#000000">Support consultation and dialogue on workplace matters affecting employees and the organization.</font></span></li><li><span><font color="#000000">Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</font></span></li><li><span><font color="#000000">Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</font></span></li><li><span><font color="#000000">Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</font></span></li></ul><p><span></span></p><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><p></p><ul><li><span><font color="#000000">Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</font></span></li><li><span><font color="#000000">Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</font></span></li><li><span><font color="#000000">Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</font></span></li><li><span><font color="#000000">Support managers in developing and implementing action plans in response to employee feedback.</font></span></li><li><span><font color="#000000">Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</font></span></li><li><span><font color="#000000">Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</font></span></li><li><span><font color="#000000">Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</font></span></li><li><span><font color="#000000">Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</font></span></li></ul><p><span></span></p><p><strong><span>Employee Opinion Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</font></span></li><li><span><font color="#000000">Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</font></span></li><li><span><font color="#000000">Analyze survey results and provide meaningful summaries and key findings to management.</font></span></li><li><span><font color="#000000">Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</font></span></li><li><span><font color="#000000">Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</font></span></li><li><span><font color="#000000">Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</font></span></li></ul><p><span></span></p><p><strong><span>HR Quality Survey:</span></strong></p><p></p><ul><li><span><font color="#000000">Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</font></span></li><li><span><font color="#000000">Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</font></span></li><li><span><font color="#000000">Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</font></span></li><li><span><font color="#000000">Support the development and monitoring of improvement actions arising from survey results.</font></span></li><li><span><font color="#000000">Promote continuous improvement in the delivery of HR operational services.</font></span></li><li><span><font color="#000000">Reporting, Budgets and HR Analytics</font></span></li><li><span><font color="#000000">Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</font></span></li><li><span><font color="#000000">Provide additional HR reporting and analysis as required by senior HR leadership.</font></span></li><li><span><font color="#000000">Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</font></span></li><li><span><font color="#000000">Provide clear analysis and summary highlights for senior management and support subsequent action planning.</font></span></li><li><span><font color="#000000">Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</font></span></li><li><span><font color="#000000">Support budget-related HR activities and provide relevant people-cost information where required.</font></span></li></ul><p><span></span></p><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><p></p><ul><li><span><font color="#000000">Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</font></span></li><li><span><font color="#000000">Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation of organizational structures.</font></span></li><li><span><font color="#000000">Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</font></span></li><li><span><font color="#000000">Support organizational changes from an HR Operations and Employee Relations perspective.</font></span></li><li><span><font color="#000000">Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</font></span></li></ul><p><span></span></p><p><strong><span>HR Governance and Compliance:</span></strong></p><p></p><ul><li><span><font color="#000000">Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</font></span></li><li><span><font color="#000000">Promote consistent application of HR policies and procedures throughout the organization.</font></span></li><li><span><font color="#000000">Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</font></span></li><li><span><font color="#000000">Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</font></span></li><li><span><font color="#000000">Support HR audits, compliance reviews and other governance activities.</font></span></li><li><span><font color="#000000">Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</font></span></li><li><span><font color="#000000">Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</font></span></li><li><span><font color="#000000">Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</font></span></li></ul><p><span></span></p><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><p></p><ul><li><span><font color="#000000">Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</font></span></li><li><span><font color="#000000">Establish clear expectations, priorities and performance standards for the team.</font></span></li><li><span><font color="#000000">Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</font></span></li><li><span><font color="#000000">Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</font></span></li><li><span><font color="#000000">Support managers in developing their capability to handle people-related matters effectively.</font></span></li><li><span><font color="#000000">Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</font></span></li><li><span><font color="#000000">Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</font></span></li><li><span><font color="#000000">Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</font></span></li></ul><div><br></div><p><span></span></p><p><strong><span>Your Profile:</span></strong><span></span></p><p></p><ul><li><span><font color="#000000">Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</font></span></li><li><span><font color="#000000">Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</font></span></li><li><span><font color="#000000">Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</font></span></li><li><span><font color="#000000">Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</font></span></li><li><span><font color="#000000">Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</font></span></li><li><span><font color="#000000">Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</font></span></li><li><span><font color="#000000">Experience managing relationships with trade unions or employee representatives.</font></span></li><li><span><font color="#000000">Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</font></span></li><li><span><font color="#000000">Sound understanding of Bahrain labour requirements and employment practices.</font></span></li><li><span><font color="#000000">Experience supporting senior management with ER advice, people analytics and HR decision-making.</font></span></li><li><span><font color="#000000">Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</font></span></li><li><span><font color="#000000">Strong leadership, people management and stakeholder management skills.</font></span></li><li><span><font color="#000000">Strong negotiation, influencing and conflict-resolution capabilities.</font></span></li><li><span><font color="#000000">Excellent analytical, problem-solving and decision-making skills.</font></span></li><li><span><font color="#000000">High degree of integrity, confidentiality, fairness and professional judgment.</font></span></li><li><span><font color="#000000">Strong interpersonal skills with the confidence to engage senior management and union representatives.</font></span></li><li><span><font color="#000000">Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</font></span></li><li><span><font color="#000000">Strong HR/payroll systems and Microsoft Office capability.</font></span></li><li><span><font color="#000000">Strong customer orientation, cultural awareness and commitment to continuous improvement.</font></span></li></ul><div><br></div><p><span></span></p><p class="MsoListParagraph"><span></span></p><p><strong><span>Our Offer:</span></strong></p><p class="MsoNoSpacing"></p><ul><li><span><font color="#000000">Strong career support in an international environment.</font></span></li><li><span><font color="#000000">Great culture and colleagues.</font></span></li><li><span><font color="#000000">Multifarious benefit program.</font></span></li></ul><p class="MsoNoSpacing"><span></span></p><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p><span> </span></p><p><span><strong>We look forward to receiving your application!</strong></span></p></div><br></div></font></div>
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