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<p><h4>Belong, connect, grow with KBR!</h4>
<p>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<h4>Program summary</h4>
<p>KBR's Readiness and Sustainment (R&S) division is the Team Behind the Mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p>
<p>KBR provides base operating support services and post-conflict reconstruction support under Naval Support Activity (NSA) Bahrain, Jebel Ali, UAE and related task orders.</p>
<h4>Job summary</h4>
<p>The Lead Specialist, Contracts will provide on-site contract support for United States Navy base operating services and contingency services task orders in Bahrain and related areas. The ideal candidate will possess specialized expertise in contract management, interpreting business issues and recommending best practices while identifying innovative solutions. You will work independently, mentor project teams, and leverage advanced analytical skills to solve complex problems and achieve objectives. Your strong communication skills will enable you to articulate difficult concepts and influence decisions effectively. If you are a seasoned contract management professional ready to take on this critical role, apply now to join our team and make a significant impact.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Conduct contract requirements development, negotiation, and administration of contracts and subcontracts.</li>
<li>Review performance requirements to ensure contracts comply with legal requirements, customer specifications, and government regulations.</li>
<li>Issue contract and financial program documents, structuring contractual terms to align with business strategy.</li>
<li>Initiate internal documentation to authorize and direct work according to contractual specifications.</li>
<li>Monitor the performance of contractual obligations to ensure adherence to agreed terms.</li>
<li>Mentor and lead project teams, advising on best practices to improve products, processes, or services based on industry knowledge.</li>
<li>Interpret internal (KBR) or external business (industry) issues and recommend best practices.</li>
<li>Advise multi-disciplinary teams or run projects with moderate resource requirements, risk, and/or complexity.</li>
<li>Guide others to solve complex problems using sophisticated analytical thought and innovative solutions.</li>
<li>Communicate difficult concepts and negotiate with others to influence decisions.</li>
<li>Impact the achievement of customer, operational, project or service objectives; work is guided by broad unit/division/department policies and customer requirements.</li>
<li>Provide limited supervision of team members, including oversight of daily tasks, verification of timecards, and input into performance appraisals.</li>
<li>Serve as the primary customer contact for the assigned area of responsibility.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. Citizen with a current, valid U.S. Passport, or the ability to obtain one.</li>
<li>Must possess a U.S. Driver's License.</li>
<li>Ability to read, write, speak, and understand English fluently.</li>
<li>Bachelor’s Degree from accredited four-year college.</li>
<li>7+ years of experience in Federal Government contract management/administration.</li>
<li>Demonstrated experience in administration and management of major contract types: fixed-price, hybrid, and various cost-type contracts, including award fee.</li>
<li>Proven skills in change management, planning, organizing, directing, communicating, and controlling, with strong decision-making capabilities.</li>
<li>Understanding of litigation, claims processes, and experience with legal communities.</li>
<li>Proficiency in using computers and related software such as Microsoft Office and other common office products.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>MBA or advanced degree is a plus.</li>
<li>Ability to obtain a SECRET Security Clearance is a plus.</li>
<li>Experience with US military and/or State Department contracting, base operation support services (BOSS) contracts, and previous on-site OCONUS support preferred.</li>
<li>Further demonstrated continuing education in Federal Acquisition Regulation (FAR) and Department of State Acquisition Regulation (DOSAR).</li>
<li>Experience working with DFARS, agency regulations, ITAR, etc.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the senior manager or head of department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective applicable various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities:</h4>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Aligned with financial savings target, this is to be delivered by the team but also individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiations with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust applicable provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as claims, business development, CRM, operations, and finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li><strong>Work effectively with AI, machine learning, data analytics, and cloud-based tools,</strong> adhering to high standards of data governance, security, and ethical use.</li>
<h4>Key requirements:</h4>
<li><strong>Education:</strong> Bachelor’s degree in healthcare administration, business administration, or a related field. Master’s degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>The <strong>Audio-Visual Technician</strong> is responsible for the installation, operation, maintenance, and troubleshooting of AV systems throughout Hawar Resort by Mantis. The role provides reliable technical support for meetings, conferences, weddings, banquets, entertainment events, and guest experiences, while coordinating closely with Events, Banquets, Entertainment, IT, and Engineering teams. The position also supports VIP events, responds to technical requests, maintains equipment and records, and ensures all AV systems are operated safely, efficiently, and to resort standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Routine Maintenance and Installation:</strong> Perform regular maintenance, inspections, testing, and installation of AV equipment to ensure reliable operation and minimize equipment failures.</li><li><strong>Event Setup and Operations:</strong> Set up, test, operate, and dismantle AV equipment for meetings, weddings, conferences, banquets, entertainment, and special events to ensure smooth event execution.</li><li><strong>Troubleshooting and Emergency Response:</strong> Respond promptly to AV faults and technical issues, identify problems, and carry out necessary repairs or corrective actions to minimize disruption to guests and events.</li><li><strong>Guest and Event Support:</strong> Provide professional technical support for VIP guests, meetings, conferences, weddings, and special events while ensuring a high level of guest service.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate records of equipment, maintenance, repairs, and technical issues, and report major faults or service requirements to the Engineering Supervisor.</li><li><strong>Inventory and Equipment Control:</strong> Properly store, maintain, and monitor AV equipment, accessories, and spare parts while ensuring accurate inventory and timely replacement of required items.</li><li><strong>Coordination and Teamwork:</strong> Coordinate with Events, Banquets, Entertainment, IT, Engineering, and external suppliers to ensure all AV requirements are completed accurately and on time.</li><li><strong>Preventive Maintenance and Reliability:</strong> Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations.</li><li><strong>Safety and Compliance:</strong> Follow all resort safety, fire, electrical, and operational procedures to ensure safe AV operations and a clean, organized working environment.</li><li><strong>Training and Development:</strong> Attend departmental briefings and technical training to maintain current knowledge of AV equipment, technology, safety procedures, and industry practices.</li><li><strong>Operational Support:</strong> Provide technical assistance during major events, emergencies, and special functions and remain available for shifts, weekends, public holidays, and events as required.</li><li><strong>Professional Standards:</strong> Maintain professional conduct, appearance, and service standards while supporting the Engineering team and carrying out other duties assigned by management.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment.</li><li><strong>Education:</strong> Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred.</li><li><strong>Technical Knowledge:</strong> Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment.</li><li><strong>Event Experience:</strong> Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events.</li><li><strong>Troubleshooting Skills:</strong> Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis.</li><li><strong>Electrical Safety:</strong> Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures.</li><li><strong>AV Systems:</strong> Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems.</li><li><strong>Problem-Solving:</strong> Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities.</li><li><strong>Ability to Work Under Pressure:</strong> Able to respond quickly and effectively to technical issues during live events and guest activities.</li><li><strong>Communication Skills:</strong> Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers.</li><li><strong>Language:</strong> Good command of written and spoken English.</li><li><strong>Flexibility:</strong> Willing to work shifts, evenings, weekends, public holidays, and special events based on operational requirements.</li><li><strong>Organization:</strong> Good organizational skills with the ability to maintain equipment inventories, maintenance records, and technical documentation.</li><li><strong>Teamwork and Independence:</strong> Ability to work independently while collaborating effectively with Engineering, Operations, Events, IT, and other departments.</li><li><strong>Additional Technical Skills:</strong> Knowledge of AV control systems, automation software, and digital signage systems is an advantage.</li><li><strong>Certifications:</strong> Relevant AV, electrical, electronics, or safety certifications are an advantage.</li><li><strong>Service and Safety:</strong> Strong commitment to guest satisfaction, service excellence, safety, professionalism, and the standards of Hawar Resort by Mantis.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Scope and General Purpose of Job</u>:</strong></p><br><p>To ensure all guests using the pool are aware of and follow the rules and regulations.</p><br><p>To assist any swimmer experiencing difficulties.</p><br><p>To maintain the pool area in a clean and tidy fashion at all times.</p><br><p>All work will be in line with the hotel’s business plan and in accordance with Wyndham corporate policies and procedures, as well as local requirements and regulations.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>Operational:</strong></p><br><p>· To ensure that all safety equipment in the pool area is in place and in good condition.</p><br><p>· To be aware of all rules and regulations of pool usage and ensure that all members and guests follow</p><br><p>· To patrol the pool area and be constantly alert to unsafe practices, or swimmers facing difficulties, assisting any such guest immediately.</p><br><p>· To clean the swimming pool daily using the pool vacuum prior to opening pool, and pool skimmer throughout the day</p><br><p>· To monitor clarity and cleanliness of pool water, advising Spa Supervisor if water is murky or cloudy</p><br><p>· To carry out weekly check of pool tiles and grouting to ensure no buildup of algae – cleaning grouting at the frequency and method as per pool standards</p><br><p>· To patrol the pool area removing loose garbage, leaves etc throughout his shift</p><br><p>· To assist pool bar staff by removing glasses, plates etc whenever required – returning to pool bar area.</p><br><p>· To ensure sun beds, tables and umbrellas are set up in the correct fashion prior to pool opening times</p><br><p>· To assist cleaners in cleaning furniture and mattress covers whenever required</p><br><p>· To be aware of all club services and charges so as to assist any guests and answer questions</p><br><p>· To be aware of the gym operation and facilities</p><br><p>· To be aware of the reception desk duties in order to cover reception duties when requested.</p><br><p>· To offer professional and friendly service to guests and members at all times</p><br><p>· To be flexible and proactive with colleagues</p><br><p>· To be aware of pool fire procedure and ensure it is followed</p><br><p>· To carry out any request as advised by supervisor.</p><br><p><strong>LAWS, REGULATIONS & POLICIES</strong></p><br><p>· Ensure compliance with business operations laws</p><br><p>· Ensure compliance with hospitality operations laws</p><br><p>· Ensure compliance to all applicable laws, and corporate standards and guidelines</p><br><p><strong>ASSOCIATE RELATIONS</strong></p><br><p>· Fosters and develops effective associate relations throughout the hotel</p><br><p><strong>HEALTH & SAFETY</strong></p><br><p>· Ensures that all potential and real hazards are reduced immediately</p><br><p>· Fully understands the hotel’s fire, emergency and bomb procedures</p><br><p>· Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates</p><br><p>· Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</p><br><p>· Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</p><br><p><strong>MISCELLANEOUS</strong></p><br><p>· Attends meetings and trainings required by the Department Head or Hotel Management.</p><br><p>· Attends meetings and training as required.</p><br><p>· Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function.</p><br><p>· Ensures all requests and correspondence (e.g. from Department Head) are dealt with in a timely and accurate manner.</p><br><p>· Attends any property meetings that are relevant to the position.</p><br><p>· Is knowledgeable about corporate loyalty / Incentive Programmes.</p><br><p>· Assists colleagues to perform similar or related jobs when necessary.</p><br><p>· Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently.</p><br><p>· Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders.</p><br><p>· Maintains own working area, materials and company property clean, tidy and in good shape.</p><br><p>· Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG</p><br><p>· Is well updated on, and possesses solid knowledge of the following:</p><br><p>§ Hotel fire, bomb and emergency procedures</p><br><p>§ Hotel health and safety policies and procedures</p><br><p>§ Wyndham Hotels standards of operation and departmental procedures</p><br><p>§ Current licensing relating to own responsibility, and to the hotel</p><br><p>§ Accepted methods of payment by the hotel</p><br><p>§ Corporate clients generating high business volume</p><br><p><strong>SKILLS & COMPETENCIES</strong></p><br><ul><li><p>Ability to react calmly and effectively in emergency situations.</p><br></li><li><p>Skill in the application of lifeguarding surveillance and rescue techniques.</p><br></li><li><p>Ability to pass a pre-employment physical skills evaluation as stipulated by the department.</p><br></li><li><p>Ability to follow routine verbal and written instructions.</p><br></li></ul><p>· Ability to prepare routine administrative paperwork.</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>EXPERIENCE, CERTIFICATE & EDUCATION</strong></p><br><ul><li><p>Knowledge of CPR and emergency medical procedures.</p><br></li><li><p>Knowledge of customer service standards and procedures.</p><br></li></ul> </div>
<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>
<p><h4>Description</h4>
<p><strong>About Lucidya</strong><br>
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<ul>
<li><strong>Design experiences that make AI feel trustworthy</strong><br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li><strong>Turn complex problems into intuitive workflows</strong><br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li><strong>Raise the quality bar across the product</strong><br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li><strong>Help customers adopt AI faster</strong><br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li><strong>Design for Arabic-first enterprise users</strong><br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li><strong>Build systems, not just screens</strong><br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li><strong>Use research to inform decisions</strong><br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li><strong>Elevate the people around you</strong><br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
</ul>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<ul>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
</ul>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<ul>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
</ul>
<p>Beyond experience, you'll thrive here if:</p>
<ul>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
</ul>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<ul>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
</ul>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<ol>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li>
</ol></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Galley Manager supervises all resources and staffing necessary to perform Galley operations at ISA BOS. The Galley Manager will supervise 12+/- food service workers who are Local Nationals (LNs). The Galley Manager is responsible for developing and implementing a 28-day cycle menu per Part A, Chapter 3 of NAVSUP P-486 and ensuring supplies are sufficient to meet daily meal preparation and serving requirements. Ensure proper cooking techniques are being applied IAW standards and guidelines as established by NAVSUP P-486, NAVSUP P-7, The Armed Forces Recipe Service, NAVSUP P-476, Navy Food Service, NAVSUP P-580, Fat, Cholesterol and Calories List for General Messes, The New Professional Chef, and The Art and Science of Culinary Preparation. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels using the Food Service Management (FSM) System. Provide meal planning services to ensure cycle menu planning is acceptable and sufficient supplies are available for the execution of daily meal preparation and serving processes. The majority of Galley operations will be to provide carry-out meals per NAVSUP P-486. The Galley Manager must ensure that all meals meet Nutritious and Acceptable Meal standards and guidelines as established by applicable NAVSUP regulations and The Armed Forces Recipe Service. Three meals are provided daily with an average daily headcount of over 120 patrons. Responsibilities + Manages and directs functions directly related to Galley operations + Utilizes the Food Service Management (FSM) system to order subsistence supplies, manage the galley operation and submit applicable food service forms at the end of each workday; ensures all information is accurate and timely + Develops 28-day menu cycle IAW Part A, Chapter 3 of NAVSUP P-486 + Maintains all equipment: accountability, serviceability, turn-in and stockage levels + Ensures Galley supervisors and employees complete food service sanitation and safety training requirements per Sections 2-1.2.2.C and 2-1.2.2.D, Chapter 1 of NAVMED P-5010, Food Safety + Ensures all galley personnel comply with personal cleanliness and hygienic practices as specified by Sections 2-3 and 2-4, Chapter 1 of NAVMED P-5010 + Performs logistic management to ensure daily meal preparation and serving processes are uninterrupted + Manages a 30 day subsistence and consumable supply ensuring adequate supplies are on hand to support menu cycle + Supervises cashier services for Ration-in-Kind (RIK) eligible patrons and paying patrons + Monitors and schedules routine and emergency maintenance of portable Galley container equipment + Performs other duties and assignments as required Qualifications MINIMUM QUALIFICATIONS: Education/Certifications: + High school diploma or equivalent required + Associate degree in a culinary or food management field preferred. + Formal training as a chef, food service manager, kitchen supervisor, and food service planner is highly desired. Experience: + Ten years of relevant experience with progressively increasing responsibility in military food service, or five years of experience in military food service at the rank of E7 or above. + Must have minimum of three years management experience managing a galley or dining facility of similar size. + Experience working with Foreign Nationals required. + Previous Navy galley experience is highly desirable. Skills: + Must be computer literate and proficient in MS Office software. + Must have proof of U.S. Citizenship and a valid state driver’s license and must be eligible for access throughout the project geographic scope. + Must be able to read and speak English. SUPERVISORY/BUDGET RESPONSIBILITIES: + Manages a galley of 12+/- employees. SUPERVISON: + General guidance and direction. + Reports directly to the Program Manager. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-RB1</p> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Laundry attendant</strong></p>
<p>This pivotal role involves crafting a clean and comforting experience for our guests. As a laundry attendant, you play a key role in maintaining the impeccable standards of cleanliness and presentation that define our resort's commitment to excellence.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Laundry excellence:</strong> Execute daily laundry operations, including washing, drying, folding, and organizing linens and uniforms with precision.</li>
<li><strong>Quality assurance:</strong> Maintain a keen eye for detail to ensure all laundered items meet the resort's exacting standards for cleanliness and presentation.</li>
<li><strong>Equipment management:</strong> Operate and maintain laundry equipment efficiently, promptly reporting any issues to supervisors to uphold operational efficiency.</li>
<li><strong>Inventory oversight:</strong> Keep meticulous track of linen and uniform inventory, assisting in maintaining optimal stock levels and facilitating timely reordering.</li>
<li><strong>Compliance and cleanliness:</strong> Adhere to health and safety regulations, contributing to a clean, organized, and safe work environment within the laundry area.</li>
<li><strong>Team collaboration:</strong> Work closely with other departments, especially housekeeping, to ensure a seamless flow of clean linens and uniforms for guest services.</li>
<li><strong>Guest-focused approach:</strong> Maintain a guest-centric mindset, ensuring that all laundry services contribute to a positive and comfortable experience for our guests.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent.</li>
<li><strong>Experience:</strong> Previous experience in a laundry or housekeeping role, preferably within the hospitality industry.</li>
<li><strong>Detail-oriented:</strong> Exceptional attention to detail to meet and exceed quality standards.</li>
<li><strong>Physical stamina:</strong> Ability to handle the physical demands of the role, including lifting and moving laundry items.</li>
<li><strong>Team player:</strong> Strong interpersonal skills and the ability to collaborate effectively within a team-oriented environment.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Recreation/Pool Attendant at Hawar Resort by Mantis, you will be responsible for ensuring that all pool and recreation areas are clean, safe, and well-maintained. You will provide excellent customer service to guests by assisting with poolside activities, offering assistance when needed, and maintaining a relaxing and enjoyable environment.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Poolside service:</strong> Monitor pool areas, ensuring cleanliness, safety, and proper functioning of equipment.</li>
<li><strong>Guest assistance:</strong> Provide excellent customer service by assisting guests with poolside activities, towel service, and any special requests.</li>
<li><strong>Safety and compliance:</strong> Ensure that all guests follow safety rules and guidelines, including appropriate pool behavior. Respond promptly to any emergencies or incidents.</li>
<li><strong>Maintenance:</strong> Maintain the cleanliness of the pool area, including tidying lounge chairs, removing debris, and ensuring that all amenities (towels, umbrellas, etc.) are available and in good condition.</li>
<li><strong>Recreation activities:</strong> Assist in organizing and overseeing recreational activities such as water aerobics, games, and other poolside events.</li>
<li><strong>Equipment management:</strong> Ensure all pool and recreational equipment is in good working order, reporting any damage or maintenance needs to management.</li>
<li><strong>Guest engagement:</strong> Create a welcoming and engaging atmosphere for guests, ensuring their comfort and satisfaction.</li>
<li><strong>Inventory support:</strong> Help track and maintain pool and recreation equipment and supplies, ensuring stock levels are sufficient for daily operations.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent; additional certifications in safety or recreation are a plus.</li>
<li><strong>Experience:</strong> Previous experience in a similar role, preferably in a resort, pool, or recreation setting.</li>
<li><strong>Key skills:</strong> Strong communication, organizational, and interpersonal skills.</li>
<li><strong>Customer service:</strong> A passion for delivering outstanding service and ensuring guest satisfaction.</li>
<li><strong>Physical stamina:</strong> Ability to stand for extended periods and perform physical tasks such as lifting and cleaning.</li>
<li><strong>Safety awareness:</strong> Basic knowledge of pool safety procedures and emergency response techniques.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>S/he is the right hand of the Executive Chef and Executive Sous Chef to set standards and maintain them to the Ritz-Carlton Bahrain standards. S/he is responsible for the smooth operation of the department; optimizes the use of materials and manpower, thereby maximizing revenue and guest satisfaction; executes training of Kitchen colleagues and set good example to enhance motivation of colleagues and reach the mission<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>MAIN DUTIES<br>Assists the Executive Chef and Executive Sous Chef in the supervision of all employees engage in each particular kitchen.<br>Attends daily meetings with the Executive Chef, Executive Sous Chef and all the other Senior Chefs regarding the updates for the day and review the list of things to do for maximum 2 days thereafter.<br>Holds meeting with the colleagues in each particular kitchen to discuss what has been carried out in the daily line-up and some other issues.<br>Establishes culinary standards for the specialty of each kitchen which includes banqueting that caters to a number of guests.<br>Plans menus and compile recipes for food tasting to be approved by Executive Chef and/or the Executive Sous Chef.<br>Ensures that specific and accurate product specifications are used in writing the recipes, wherever possible, needs to use local and seasonal products available to make the dishes in the menus easily.<br>Ensures quality of the fresh food products received in order to keep the quality of food we are serving to the guests.<br>Inspects four times daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health & Safety regulations as discussed further in this book<br>Checks any spoilage and ensure regular turnover of food items and informs the Executive Chef and/or the Executive Sous Chef.<br>Checks on a daily basis food preparation, individual costs, quality, quantity inventories and portion control.<br>In conjunction with the Executive Chef and/or Executive Sous Chef, establishes job methods and supervises on a regular basis, and correct if necessary, cooking standards to maintain a high quality of food and service on quality basis.<br>During service periods, personally runs the hot plate and assists when needed and ensures that the presentation as well as quality of the food is in accordance with the established standards.<br>Checks the cleanliness and sanitation in each particular kitchen outlets. Liaises with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Kitchen, such as machinery, small Kitchen equipment, floors and fridges, to ensure a sufficient supply of crockery and cutlery for the service and the kitchen.<br>Plans the duty rosters on a weekly basis, ending every Fridays and to review on a daily basis with the Executive Chef /Executive Sous Chef accumulated overtime, lieu days and/or holidays even absenteeism.<br>Reports accidents and sickness in the Log Book and reports any such incidents to the Executive Chef / Executive Sous Chef on a daily basis.<br>Reports any problems regarding failure of machinery and small equipment to the Executive Chef / Executive Sous Chef and to follow up and ensure the necessary work has been carried out.<br>Conducts training and thorough briefing on the correct usage of Kitchen equipment and machinery and to check that this s carried out in the correct manner by all Kitchen colleagues.<br>Ensures the personal hygiene of the colleague is up to the standard.<br>Ensures that the daily log book is utilized, and complaints are immediately reported to the Executive Chef / Executive Sous Chef.<br>Ensures that all points mentioned in the log-book has been carried out i.e. Mise en Place and other instructions to complete the operation<br>Checks daily function sheets.<br>Passes all information to late shift about functions and or operations in the section including next day operations.<br>ADMINISTRATIONAL<br>Maintains, records and follows-up documentation i.e. department forms, checklists for control purposes. These documents are kept on file at least one year<br>OPERATIONAL<br>Assists the Executive Chef / Executive Sous Chef in interviewing and recruiting colleagues for all Kitchens.<br>Plans and implements effective skills training programmes in conjunction with the Training Manager and Departmental Trainers.<br>Weekly training of chef de cuisine and all their reports on European and global fine dining cooking technics and classic dishes not limited to modern interpretation according to established yearly training calendar in alignment with the Executive Chef<br>Maximises colleagues’ productivity and morale and consistently maintains discipline following hotel guidelines and local legislation.<br>Holds a daily training session and keep records, which will be submitted to the Chef’s Office for documentation purposes. Documents will be kept at least one year on their individual files<br>FINANCIAL<br>Develops standard recipes which allow all Kitchens to operate at an acceptable food cost.<br>Maximizes colleague’s productivity in order to minimize payroll costs.<br>Monitors operating costs and take corrective action when necessary to reduce expenses<br>MARKETING<br>Identifies market needs and trends in terms of food for both hotel guests and the local Market.<br>Monitors and conducts surveys and analyzes the menus and products of competitive restaurant operations.<br>Develops menus, buffets (where applicable) and "specials" which meet the needs of the target market and are in line with the operating concept for the restaurant.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. <br>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.<br>He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Essential Position Expectations and Job Functions:<br>Maintains complete knowledge of:<br>Daily schedule of group functions, times, locations, amount of people and specific requirements<br>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge<br>Labor Management System or Financial Labor Control<br>All department / hotel policies, procedures, and standards<br>Safety guidelines<br>Plans and organizes for both daily and long range goals and objectives<br>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.<br>Works closely with Culinary Team to ensure effective communication<br>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.<br>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.<br>Up and service of each meal period.<br>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.<br>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.<br>Ensures compliance to local liquor control laws<br>Ensures compliance to local and city health department requirements<br>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.<br>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s<br>Documents pertinent information in the departmental log book.<br>Completes all paperwork and closing & or opening duties in accordance with departmental standards.<br>Maintains daily checklists in accordance with departmental standards.<br>Develops staff through progressive training and continuous review<br>Assists In outlets when business dictates and during meal pick periods<br>Secondary Functions:<br>Attends and participates in all scheduled departmental meetings<br>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews<br>Monitors Daily Payroll edits and record keeping<br>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.<br>PROFILE<br>Experience<br>Must have at least 2 years experience as assist. Manager.<br>Must have experience with an up scale restaurant.<br>8 Years in hotel / food and beverage operations at the luxury level <br>Education<br>Hotel Management School graduate or Voyager Program<br>Required Skills<br>Ability to express creativity in the dining environment<br>Highly adaptable to changes<br>Knowledge of coordinating group reservations and requests <br>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events<br>Excellent verbal and written communications skills.<br>Excellent Italian or another language skills.<br>Knowledge of cost controls as they relate to labor and supplies<br>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers<br>Must be very detail oriented and able to pinpoint defects in a timely manner<br>Must be a good public speaker, the ability to communicate clearly the goals and objectives<br>Must have computer skills that include word, excel, PowerPoint.<br>Ability to communicate in the English language, preferably one or two more languages<br>Knowledge of Micros, eat app.<br>Ability to ensure the highest level of quality in all areas of the operation<br>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy.<br>Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers<br>Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss<br>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores<br>Will be required to ensure all employees receive performance reviews on anniversary dates or before<br>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings<br>Ability to enforce hotel standards policies and procedures with staff<br>Ability to prioritize and organize work assignments, delegate work<br>Ability to direct performance of staff and follow up with connections where needed<br>Ability to motivate staff and maintain a cohesive team<br>Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards.<br>Ability to ascertain department training needs and provide training in needed areas<br>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment<br>Ability to input and access information into computer<br>Ability to ensure confidentiality of guest and hotel information<br>Ability to ensure security of storage room and to access hotel property<br>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>The assistant restaurants manager is responsible for the management support of the indicated hotel outlets. He/she is responsible for maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold Standards. He/she works closely with the culinary team to execute flawless dining experiences for our guests. He/she ensures that all dining experiences are quick and efficient and meet set and expected time requirements to ensure satisfaction.</p>
<p>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. He/she is responsible for financial and quality requirements for all food and beverage outlets. He/she must meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.</p>
<p>He/she is responsible for maintaining a close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Essential position expectations and job functions:</h4>
<ul>
<li>Maintains complete knowledge of:
<ul>
<li>Daily schedule of group functions, times, locations, amount of people and specific requirements</li>
<li>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off-property sites, detailed information on activities and restaurant knowledge</li>
<li>Labor Management System or Financial Labor Control</li>
<li>All department/hotel policies, procedures, and standards</li>
<li>Safety guidelines</li>
</ul>
</li>
<li>Plans and organizes for both daily and long-range goals and objectives</li>
<li>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff</li>
<li>Works closely with culinary team to ensure effective communication</li>
<li>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities</li>
<li>Reviews all changes with F&B managers/assistants to ensure that staffing levels are adjusted according to outlet needs and/or hotel occupancy level</li>
<li>Oversees up and service of each meal period</li>
<li>Meets with meeting planners/clients on site inspections or in pre-con meetings to ensure proper understanding of program needs</li>
<li>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests</li>
<li>Ensures compliance to local liquor control laws</li>
<li>Ensures compliance to local and city health department requirements</li>
<li>Observes guests' reactions and confers frequently with staff to ensure guest satisfaction</li>
<li>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s</li>
<li>Documents pertinent information in the departmental log book</li>
<li>Completes all paperwork and closing and/or opening duties in accordance with departmental standards</li>
<li>Maintains daily checklists in accordance with departmental standards</li>
<li>Develops staff through progressive training and continuous review</li>
<li>Assists in outlets when business dictates and during meal peak periods</li>
</ul>
<h4>Secondary functions:</h4>
<ul>
<li>Attends and participates in all scheduled departmental meetings</li>
<li>Assists managers and assistant managers with coaching and counseling as well as employee reviews</li>
<li>Monitors daily payroll edits and record keeping</li>
<li>Coordinates with Director of Food & Beverage, Assistant Director of Food & Beverage and assistants, Executive Chef as needed</li>
</ul>
<h4>Profile</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Must have at least 2 years experience as assistant manager</li>
<li>Must have experience with an upscale restaurant</li>
<li>8 years in hotel/food and beverage operations at the luxury level</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>Hotel Management School graduate or Voyager Program</li>
</ul>
<p><strong>Required skills</strong></p>
<ul>
<li>Ability to express creativity in the dining environment</li>
<li>Highly adaptable to changes</li>
<li>Knowledge of coordinating group reservations and requests</li>
<li>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events</li>
<li>Excellent verbal and written communication skills</li>
<li>Excellent Italian or another language skills</li>
<li>Knowledge of cost controls as they relate to labor and supplies</li>
<li>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers</li>
<li>Must be very detail oriented and able to pinpoint defects in a timely manner</li>
<li>Must be a good public speaker with the ability to communicate clearly the goals and objectives</li>
<li>Must have computer skills that include Word, Excel, PowerPoint</li>
<li>Ability to communicate in the English language, preferably one or two more languages</li>
<li>Knowledge of Micros, Eat App</li>
<li>Ability to ensure the highest level of quality in all areas of the operation</li>
<li>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy</li>
<li>Must have extensive food and beverage knowledge</li>
<li>Would prefer Level 1 certification in the Court of Master Sommeliers</li>
<li>Will be responsible for financial performance of department, including payroll, equipment purchases, breakage and loss</li>
<li>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction</li>
<li>Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores</li>
<li>Will be required to ensure all employees receive performance reviews on anniversary dates or before</li>
<li>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings</li>
<li>Ability to enforce hotel standards policies and procedures with staff</li>
<li>Ability to prioritize and organize work assignments, delegate work</li>
<li>Ability to direct performance of staff and follow up with connections where needed</li>
<li>Ability to motivate staff and maintain a cohesive team</li>
<li>Will ensure employee satisfaction and ensure all outlet employee satisfaction is above hotel average and company standards</li>
<li>Ability to ascertain department training needs and provide training in needed areas</li>
<li>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment</li>
<li>Ability to input and access information into computer</li>
<li>Ability to ensure confidentiality of guest and hotel information</li>
<li>Ability to ensure security of storage room and to access hotel property</li>
<li>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community</li>
</ul>
<h4>About us</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
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Description for Internal Candidates <br> <br></b></div>
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<div><b>
Description for Internal Candidates </b><br> <br></div>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<p> </p>
<p> <strong>RESPONSIBILITIES</strong> </p>
<p> </p>
<p>The primary responsibilities of the role include: </p>
<p> </p>
<p> <strong>Sales & Marketing</strong> </p>
<ul>
<li>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>To have a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Department s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel s month end report and annual budget.</li>
<li>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.</li>
<li>Availability and storage of sales related collateral.</li>
</ul>
<p> <strong>Reservations</strong> </p>
<ul>
<li>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.</li>
<li>Handles reservation requests received in an accurate, complete and timely manner.</li>
<li>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed</li>
<li>Ensures that guest and blocks profiles are linked to the reservation.</li>
<li>Ensures 100% accuracy of Market Segmentation in groups</li>
<li>Ensures that all amendments and changes are updated in the system.</li>
<li>Notes and follows up on guest preferences and special requests. </li>
<li>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.</li>
</ul>
<p> </p>
<p> <strong>Communication</strong> </p>
<ul>
<li>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.</li>
<li>Ensures all group requirements are entered completely and accurately. </li>
<li>Maintains confidentiality of all guest information.</li>
<li>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information</li>
<li>Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers.</li>
<li>Attends daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately and consistently reports all guest incidents and how they were solved.</li>
<li>Attends designated meetings prepared with information related to group reservations.</li>
<li>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS</li>
<li>Delegates groups and tasks among the Group Reservations team</li>
<li>Attends Resume and Internal meetings in relation to events with rooms in the hotel</li>
</ul>
<p> </p>
<p>Coaching and Developing Others</p>
<ul>
<li>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)</li>
</ul>
<p>Other</p>
<ul>
<li>Performs all tasks as detailed in daily task list.</li>
<li>Processes visa applications for groups.</li>
<li>Produces weekly group tracker in the absence of the Group Reservations Supervisor.</li>
<li>Maintains the cleanliness and tidiness of the work area at all times.</li>
<li>Participates in related project teams. </li>
<li>Ensures group files are accurate and up to date.</li>
<li>Ensures accurate billings for groups.</li>
</ul>
<p> </p>
<p>Product Knowledge</p>
<ul>
<li>Has in depth knowledge about room types and their features.</li>
<li>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.</li>
<li>Is up to date knowledge of all running promotions and events in the hotel.</li>
</ul>
<p> </p>
<p>Revenue Management Knowledge</p>
<ul>
<li>Is knowledgeable of Rate Structure and Rate Strategy.</li>
<li>Is knowledgeable of upcoming peak and need Periods.</li>
<li>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.</li>
</ul>
<p> </p>
<p> <i>Building Relationships</i> </p>
<p> <i> eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. </i> </p>
<ul>
<li>Treats people fairly, with dignity and respect</li>
<li>Works to meet goals in a manner that does not disadvantage other individuals or groups</li>
<li>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual</li>
<li>Listens and responds to others</li>
<li>Is interested in others views even if they counter own views</li>
<li>Is a team player and a leader.</li>
<li>Has ability to motivate staff and maintain a cohesive team. </li>
</ul>
<p> </p>
<p> <i>Managing Work Execution</i> </p>
<p><br></p><ul>
<li> </li>
</ul>
<p><b>Experience </b></p>
<ul>
<li>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales</li>
</ul>
<p> </p>
<p>Education </p>
<ul>
<li><br></li></ul></div></div></div></div></div></div></div></div></div></div>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a security supervisor for our resort hotel, you will take on a pivotal role in leading and supervising the security team to ensure a safe and secure environment for guests, staff, and property. Your expertise, leadership skills, and commitment to excellence will contribute significantly to the success of our hospitality operations. Join us in creating a secure atmosphere where your guidance fosters a culture of teamwork, accountability, and customer service in the pre-opening phase.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Team leadership:</strong> Supervise and lead a team of security officers, providing guidance and support. Foster a culture of teamwork, accountability, and excellence within the security department.</li>
<li><strong>Security operations oversight:</strong> Oversee day-to-day security operations, ensuring compliance with established protocols. Conduct regular briefings and debriefings with the security team.</li>
<li><strong>Training and development:</strong> Provide training to security personnel on procedures, protocols, and customer service. Identify areas for improvement and implement ongoing training programs.</li>
<li><strong>Patrols and surveillance:</strong> Conduct regular security patrols to monitor and maintain a visible presence. Supervise the operation of CCTV and surveillance systems.</li>
<li><strong>Incident response:</strong> Lead responses to security incidents, coordinating with internal and external stakeholders. Conduct thorough investigations of security-related incidents and prepare detailed reports.</li>
<li><strong>Access control:</strong> Oversee access control systems, managing permissions and restrictions. Ensure proper verification of individuals accessing restricted areas.</li>
<li><strong>Collaboration with departments:</strong> Collaborate with other hotel departments to integrate security measures seamlessly. Address security-related concerns and inquiries from guests and staff.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent; additional certifications in security management are a plus.</li>
<li><strong>Experience:</strong> Proven experience in a supervisory role in security, preferably in a hospitality setting.</li>
<li><strong>Leadership skills:</strong> Strong leadership, communication, and decision-making abilities. Ability to motivate and inspire a security team.</li>
<li><strong>Training and development:</strong> Experience in developing and delivering security training programs.</li>
<li><strong>Regulatory compliance:</strong> In-depth knowledge of local and national security regulations.</li>
</ul>
<h4>Physical aspects of position:</h4>
<p>Ability to actively supervise security operations and respond to incidents effectively.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>