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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under Bahrain Vision 2030 and the Government Programme (2023–2026), with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities.</p><br> <p>UNDP Bahrain’s programme is guided by the Country Programme Document (CPD) 2025–2029, approved by the UNDP Executive Board in January 2025, and is fully aligned with the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029. The financial envelope for the 2025–2029 Country Programme Document (CPD) is structured around a total estimated cost of US 2.5 million for Economic Prosperity (Outcome 1) and US 5 million for Environmental Sustainability (Outcome 3). As of late 2025, the Country Office manages seven ongoing projects with a total remaining budget of approximately US$ 1.8 million. These initiatives are distributed across the three CPD outcomes: Outcome 1 (Economic Prosperity) and Outcome 3 (Environmental Sustainability) each account for about 37–38% of the project count, while Outcome 2 (Governance) makes up the remaining 25%. Notable projects include the SIU and KIP Chemicals initiatives, whereas others like D4SMEs, Rule of Law, and Youth Leadership.</p><br> <p>The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the Country Programme Document (CPD) 2025–2029, UNDP Bahrain’s engagement is structured around three interrelated CPD pillars:<br> (i) Economic prosperity and sustainable livelihoods;<br> (ii) Effective governance, human rights, and access to justice; and<br> (iii) Environmental sustainability and climate resilience.</p><br> <p>These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029.</p><br> <p>To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through two integrated programme clusters. The first cluster brings together economic transformation, sustainable livelihoods, and environmental sustainability, the second cluster focuses on governance, human rights, access to justice, and social inclusion.</p><br> <p>This two-cluster delivery model enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities.</p><br> <p>In this context the Programme Unit works to support achievement of UNDP strategic objectives and to help the Country Office act with both ambition and scale to address urgent problems facing the country, the region, as well as global conditions. Programme staff assist the Country Office in formulating and implementing programme strategies that go beyond solving immediate development challenges to create future smart and integrated systemic changes in resilience and capacity building within the country.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1) Support formulation of programme strategies and implementation of the Country Programme Documents (CPDs)</b></p><br> <p>• Provide background information for preparation of CPDs and establishment of Baselines, Milestones and Targets (BMT). <br> • Provide information/evidence to guide future programming and identify implementation arrangements.</p><br> <p><b>2) Provide effective support to the management of the Country Office programme.</b></p><br> <p>• Create project in ERP, prepare required budget revisions, revise project status, determine unutilized funds, and ensure operational and financial closure of a project.<br> • Provide day-to-day guidance to implementing partners on implementation of projects, and track use of financial resources. Contribute to managing digital technology solutions in programme implementation towards scalability and sustainability in line with UNDP’s digital standards.<br> • Contribute to the effective management of data in programme implementation, across the data lifecycle. Follow up on programme and project performance indicators/ success criteria, targets and milestones, preparation of reports, and implementation of corporate results-based management mechanisms and tools. <br> • Identify programme related bottlenecks and propose solutions.<br> • Make preparations for external and internal programme/project audits, and support implementation of audit recommendations.<br> • Provide administrative support to the Programme unit by maintaining internal expenditure system and performing quality assurance review of technical reports and payments that includes following up with other units and taking timely corrective actions.<br> • Backstopping of Programme Associates in other thematic areas is expected. </p><br> <p><br><b>3</b>) <b>Support implementation of the CO partnership and resource mobilization strategies</b></p><br> <p>• Analyze information on donors and prepare donor profiles. </p><br> <p>• Track and report on mobilized resources. </p><br> <p>• Review contributions agreements and manage contributions in ERP. <br> </p><br> <p><b>4) Facilitate knowledge building and knowledge sharing in the Country Office</b></p><br> <p>• Organize and deliver programme related training for relevant programme and operations personnel.</p><br> <p>• Compile lessons learned and best practices.</p><br> <p>• Provide contributions to knowledge networks, communities of practice and digital knowledge platforms.</p><br> <p><b>Competencies</b></p><br> <p><b>Core</b></p><br> <p><b>Achieve Results:</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><b>Think Innovatively: </b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements</p><br> <p><b>Learn Continuously: </b> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</p><br> <p><b>Adapt with Agility: </b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible</p><br> <p><b>Act with Determination</b>: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><b>Engage and Partner</b>: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><b>Diversity and Inclusion</b>: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> </p><br> <p><i><b>Cross-Functional & Technical competencies (insert up to 7 competencies) </b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management </b> Working with Evidence and Data <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making</li> </ul> <br> <b>Business Management </b> Digital Awareness and Literacy <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed</li> </ul> <br> <b>Business Management </b> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels. </li> </ul> <br> <b>Business Management</b> Monitoring <ul> <li>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.</li> </ul> <br> <b>Technical - Finance</b> Budget management <ul> <li>Ability to support budgetary aspects of work planning process, drawing and management of team budgets</li> </ul> <br> <b>Technical – _Procurement</b> <p>Procurement </p><br> <p>management</p><br> <ul> <li>The ability to acquire goods, services or works from an outside external source</li> </ul> <br> <br> <br> <p><b>Institutional Arrangement</b></p><br> <p>Under the overall guidance of the Transition Manager, and the direct supervision of the Programme Analyst, (NOB) in corresponding thematic area, the Programme Associate ensures effective delivery of the CO programme by entering and managing data and supporting programme implementation consistent with UNDP rules and regulations.</p><br> <p>The Programme Associate works in close collaboration with the Operations, Programme and projects’ staff in the CO and UNDP HQ, and UN Agencies to exchange information and resolve complex finance-related issues.</p><br> <p>Incumbent is expected to display innovation, initiative, and a strong client orientation that encourages and rewards the timely delivery of services for all clients and partners. S/he might be required to undertake emerging tasks and additional duties as requested by direct supervisor or senior management.</p><br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required. OR</li> <li>A university degree (Bachelor’s degree) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field will be given due consideration, but it is not a requirement. </li> </ul> <p><b>Experience:</b></p><br> <ul> <li>A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible administrative/management or programme experience is required at the national and/or international level is required</li> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP is required.</li> <li>Prior experience working with UN /international agencies working in the support of economic prosperity and environment is highly desirable.</li> <li>Prior experience working with quality assurance dashboards would be desirable.</li> <li>Experience in supporting the management of development projects will be desirable.</li> <li>Experience in reviewing and editing documents and proven ability to produce meeting reports identifying key actions is desired.</li> </ul> <p><b>Language(s):</b></p><br> <ul> <li>Fluency in English and national language (Arabic) is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures & Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME & TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures & cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
<p> <b>What You Will Do :</b> </p> <br> <p>The CTA Communications Technician shall be responsible for organizational repair/maintenance of Patriot-specific communications equipment, including FSAMG/LCS and communications towers, in support of the Fire Units and Battalion.. The CTA Communication Technician shall provide technical assistance and sustainment/refresher training to Bahrain Defense Force (BDF) personnel. The CTA Communications Technician shall provide technical advice, assistance, and demonstration of methods to BDF personnel (to include BDF civilian contractors applicably authorized via the International Traffic and Arms Regulation (ITAR)) for the testing, maintenance, repair, configuration, and operation of all Patriot Specific communications and related equipment within the Battalion/FU area of operations including FSAMG and tower equipment, Ultra High Frequency systems, COMSEC devices (as authorized), IP Routers and switches, PFOS, MIDS terminals (supporting Link-16 per MIL-STD-6016 and STANAG 5516), Launcher of HCN (new high-capacity network capability), 3011C links, cabling, and other communications equipment. Work shall comply with applicable industrial and military standards for interoperability and safety.</p> <br> <p>The CTA Communications Technician shall assist in the coordination of maintenance/repairs. The CTA Communications Technician shall provide expertise in communications planning for fixed site and tactical deployments, including utilization and setup of the tactical 15m mast for mobile operations. The CTA Communications Technician shall also be responsible for building and tower mounted UHF/VHF communication equipment that requires certification as a Communications Tower Worker in accordance with NATE Course Training Standards (CTS), ANSI/TIA-222 for antenna supporting structures, and OSHA fall protection requirements (29 CFR 1926 Subpart M / ANSI Z359). Additionally, have familiarization with IP Switching and Routing. </p> <br> <p> <b>This position is located in Manama, Bahrain.</b> </p> <br> <p> <b>Qualifications You Must Have :</b> </p> <ul> <li> Minimum of two (2) years experience in troubleshooting, fault isolation, repair and functional verification of PATRIOT specific radios and radio relay communications systems and/or other related military tactical radio communications systems.</li> <li> Proficiency in the use of commercial test equipment and tools used in troubleshooting and repair of electronic circuits is mandatory, aligned with IPC-A-610 Acceptability of Electronic Assemblies or equivalent practices.</li> <li> An excellent knowledge of basic and advanced electronics, basic RF theory and Red and Black IP routing (per IEEE 802.3 Ethernet and related Layer 2/3 standards).</li> <li> Also be a graduate of the Contractor Logistics Support School, the US Army PATRIOT Intermediate Maintenance Course, or PATRIOT System Technicians Course, or have the equivalent of two (2) years of PATRIOT maintenance experience focused on IP switching and routing, or industrial TCP/IP certification (e.g., Cisco CCNA or CompTIA Network+).</li> <li> Able to certify as a Communications Tower Worker, climbing up to 350 feet, meeting NATE CTS and applicable ANSI/OSHA standards.</li> <li> Knowledge of configuring, operating, and restoring Cisco and other industrial TCP/IP Layer 2 and 3 devices using Command Line Interface (CLI), consistent with Cisco certification body of knowledge and IEEE standards.</li> </ul> <br> <p> <b>Qualifications We Prefer:</b> </p> <ul> <li> Should be skilled in troubleshooting MIDS terminals, JTIDS and similar radios supporting Link-16 operations.</li> <li> Knowledgeable in FM and AM variants.</li> <li> Experience with Link-16, 3011C multicast links, and PADIL operations in the ECS, FSAMG, D-PICC, and LoH.</li> <li> Demonstrated experience or working knowledge of Patriot SPIN software or CISCO Command Line Interface (CLI).</li> <li> Experience with Software Defined Radios (SDR) and/or computer to radio communications.</li> <li> Experience with Linux (e.g., RHEL 8/9), Windows, RHEL, and Windows Server.</li> </ul> <br> <p> <b>Required Education:</b> </p> <br> <p>Bachelor's degree in related field and 8-12 years of related experience. </p> <br> <p> <b>What We Offer:</b> </p> <p>Whether you re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.</p> <br> <p> <b>Additional Information:</b> </p> <br> <p>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications You Must Have :</h4><ul><li> Minimum of two (2) years experience in troubleshooting, fault isolation, repair and functional verification of PATRIOT specific radios and radio relay communications systems and/or other related military tactical radio communications systems.</li><li> Proficiency in the use of commercial test equipment and tools used in troubleshooting and repair of electronic circuits is mandatory, aligned with IPC-A-610 Acceptability of Electronic Assemblies or equivalent practices.</li><li> An excellent knowledge of basic and advanced electronics, basic RF theory and Red and Black IP routing (per IEEE 802.3 Ethernet and related Layer 2/3 standards).</li><li> Also be a graduate of the Contractor Logistics Support School, the US Army PATRIOT Intermediate Maintenance Course, or PATRIOT System Technicians Course, or have the equivalent of two (2) years of PATRIOT maintenance experience focused on IP switching and routing, or industrial TCP/IP certification (e.g., Cisco CCNA or CompTIA Network+).</li><li> Able to certify as a Communications Tower Worker, climbing up to 350 feet, meeting NATE CTS and applicable ANSI/OSHA standards.</li><li> Knowledge of configuring, operating, and restoring Cisco and other industrial TCP/IP Layer 2 and 3 devices using Command Line Interface (CLI), consistent with Cisco certification body of knowledge and IEEE standards.</li></ul> <h4>Qualifications We Prefer:</h4><ul><li> Should be skilled in troubleshooting MIDS terminals, JTIDS and similar radios supporting Link-16 operations.</li><li> Knowledgeable in FM and AM variants.</li><li> Experience with Link-16, 3011C multicast links, and PADIL operations in the ECS, FSAMG, D-PICC, and LoH.</li><li> Demonstrated experience or working knowledge of Patriot SPIN software or CISCO Command Line Interface (CLI).</li><li> Experience with Software Defined Radios (SDR) and/or computer to radio communications.</li><li> Experience with Linux (e.g., RHEL 8/9), Windows, RHEL, and Windows Server.</li></ul>
<p>The Senior Project Engineer is responsible for leading the end-to-end delivery of capital investment including infrastructure, utilities, manufacturing, sustainability, and continuous improvement projects across the Bahrain manufacturing site.</p> <p>The role owns the site CAPEX roadmap and ensures projects are delivered safely, on time, within budget, and aligned with business objectives. </p> <p> </p> Your responsibilities <ul> <li>Manage capital projects throughout the full project lifecycle from concept through commissioning and handover.</li> <li>Monitor project risks and implement mitigation plans to ensure successful project delivery.</li> <li>Establish project governance processes and provide regular updates to site leadership.</li> <li>Deliver projects safely, on schedule, within approved budget, and to agreed performance criteria.</li> <li>Ensure all projects fully comply with EHS standards, permit-to-work requirements, and statutory regulations.</li> <li>Lead project safety reviews, risk assessments, HAZOPs, and contractor safety programs.</li> <li>Ensure equipment installations meet machine safety and electrical safety requirements.</li> <li>Serve as the site's technical lead for major engineering projects and infrastructure modifications.</li> <li>Review and approve engineering drawings, specifications, layouts, and contractor documentation.</li> <li>Drive implementation of engineering reliability and maintainability improvements.</li> <li>Manage contractor performance including safety, quality, cost, and schedule compliance.</li> <li>Collaborate with Procurement to negotiate contracts and achieve optimum commercial outcomes.</li> <li>Build effective relationships with cross-functional stakeholders to ensure project alignment and delivery.</li> <li>Follow standard management & tracking of all projects to completion via the site standard software planning tool (MS project) providing clear visibility and communication of key milestone activities;</li> <li>Organize handover of all projects to internal customer/end customer using the site project handover process with particular attention paid to both success criteria sign-off and post review evaluations ;</li> <li>Assist with asset management and disposal following the site financial process;</li> <li>Identify and lead manufacturing efficiency, debottlenecking, automation, and productivity improvement initiatives.</li> <li>Provide technical coaching and mentorship to engineers, technicians, and project teams.</li> <li>Promote engineering best practices and lessons-learned sharing across the site.</li> <li>Conduct other duties and special project as required.</li> </ul> The experience we're looking for <ul> <li>Minimum 4-6 years of engineering experience within FMCG, Pharma, Food, Consumer Goods, or Manufacturing industries, including at least 3 years leading CAPEX projects</li> <li>Experience managing contractors, consultants, and equipment suppliers.</li> <li>Strong knowledge of manufacturing utilities and infrastructure systems.</li> <li>Experience in commissioning, validation, and operational handover of capital projects</li> <li>Working knowledge of AutoCAD software to help develop/maintain site drawings</li> </ul> The skills for success <p> <strong>Education: </strong>Bachelor s degree in Engineering, PMP certification is a plus.</p> <p> <strong>Personal Credibility:</strong> </p> <ol> <li> <ul> <li>Strong leadership presence with the ability to influence and engage stakeholders at all levels of the organization and with external partners.</li> <li>Demonstrates sound judgment, integrity, and accountability when managing projects, resources, and business-critical decisions.</li> <li>Self-motivated and resilient, with strong analytical and problem-solving capabilities in dynamic manufacturing environments.</li> <li>Able to lead cross-functional teams and contractors while maintaining focus on safety, quality, cost, and delivery objectives.</li> </ul> </li> </ol> <p> <strong>Delivery:</strong> </p> <ol> <li> <ul> <li>Proven ability to manage multiple projects simultaneously and deliver against agreed timelines, budgets, and performance requirements.</li> <li>Strong project management skills with experience in planning, execution, commissioning, and project closeout.</li> <li>Results-oriented with a track record of successfully delivering CAPEX investments and continuous improvement initiatives.</li> <li>Demonstrates proactive risk management, anticipating project challenges and implementing effective mitigation plans.</li> <li>Drives a culture of continuous improvement, operational excellence, and innovation across the site.</li> <li>Maintains high standards of compliance, governance, and project documentation throughout the project lifecycle.</li> </ul> </li> </ol> <p> <strong>Business Acumen: </strong> </p> <ul> <li> <ul> <li>Strong commercial and financial awareness with the ability to develop business cases, evaluate investment opportunities, and manage project budgets effectively.</li> <li>Understands the impact of engineering decisions on manufacturing performance, operational costs, asset reliability, and business growth.</li> <li>Proficient in Microsoft Office Suite, Microsoft Project, and engineering management tools for project planning, tracking, reporting, and analysis.</li> </ul> </li> </ul> <p> <strong>System Knowledge: </strong> </p> <ul> <li> <ul> <li>Strong understanding of engineering, manufacturing, quality, EHS, and asset management systems within an FMCG or manufacturing environment.</li> <li>Knowledge of project management methodologies, engineering standards, and contractor management practices.</li> <li>Understanding of reliability engineering, preventive maintenance, and asset lifecycle management principles.</li> <li>Familiarity with Industry 4.0, digitalization, automation, and manufacturing technology solutions.</li> </ul> </li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong leadership presence with the ability to influence and engage stakeholders at all levels of the organization and with external partners.</li><li>Demonstrates sound judgment, integrity, and accountability when managing projects, resources, and business-critical decisions.</li><li>Self-motivated and resilient, with strong analytical and problem-solving capabilities in dynamic manufacturing environments.</li><li>Able to lead cross-functional teams and contractors while maintaining focus on safety, quality, cost, and delivery objectives.</li><li>Proven ability to manage multiple projects simultaneously and deliver against agreed timelines, budgets, and performance requirements.</li><li>Strong project management skills with experience in planning, execution, commissioning, and project closeout.</li><li>Results-oriented with a track record of successfully delivering CAPEX investments and continuous improvement initiatives.</li><li>Demonstrates proactive risk management, anticipating project challenges and implementing effective mitigation plans.</li><li>Drives a culture of continuous improvement, operational excellence, and innovation across the site.</li><li>Maintains high standards of compliance, governance, and project documentation throughout the project lifecycle.</li><li>Strong commercial and financial awareness with the ability to develop business cases, evaluate investment opportunities, and manage project budgets effectively.</li><li>Understands the impact of engineering decisions on manufacturing performance, operational costs, asset reliability, and business growth.</li><li>Proficient in Microsoft Office Suite, Microsoft Project, and engineering management tools for project planning, tracking, reporting, and analysis.</li><li>Strong understanding of engineering, manufacturing, quality, EHS, and asset management systems within an FMCG or manufacturing environment.</li><li>Knowledge of project management methodologies, engineering standards, and contractor management practices.</li><li>Understanding of reliability engineering, preventive maintenance, and asset lifecycle management principles.</li><li>Familiarity with Industry 4.0, digitalization, automation, and manufacturing technology solutions.</li><li>Comprehensive knowledge of engineering design, utilities, manufacturing processes, and infrastructure systems.</li><li>Strong understanding of PLCs, automation, controls, instrumentation, and electrical systems</li><li>Demonstrated experience in technical and financial management of CAPEX projects.</li><li>Experience in equipment installation, commissioning, qualification, and operational handover.</li><li>Working knowledge of risk assessment methodologies, HAZOP, machine safety, electrical safety, and permit-to-work systems.</li><li>Strong understanding of applicable engineering regulations, quality standards, and EHS requirements</li></ul>
<p>J ob Purpose: The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.</p><p>Principal Responsibilities, Accountabilities and Deliverables of Role:</p><p>The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:</p><ul><li>Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.</li><li>Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.</li><li>Collaborate closely with Bank s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.</li><li>Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.</li><li>Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.</li><li>Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.</li><li>Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.</li><li>Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.</li><li>Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure & Services Manager to plan, architect, and report on Microsoft cloud migration activities.</li><li>Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.</li><li>Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.</li><li>Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.</li><li>Ensure continued stability and support for the Microsoft product stack across the bank.</li><li>Administer corporate cloud mobile device management solution.</li><li>Assist in developing internal knowledge base and training materials related to Microsoft products.</li><li>Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.</li><li>Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.</li></ul><p>Other accountabilities include :</p><ul><li>Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.</li><li>Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.</li><li>Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.</li><li>Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.</li><li>Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.</li><li>Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.</li><li>Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.</li><li>Maintain order of scheduled maintenance tasks.</li><li>Develop and maintain technical standards documentation including operational procedures.</li><li>Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.</li><li>Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.</li><li>Test, Deploy and manage new technologies approved and adopted by the bank.</li><li>Perform other miscellaneous technical duties as assigned.</li><li>Provide technical assistance and support to IT teams in global branches as needed.</li><li>Provide system availability, capacity utilization and other maintenance reports to line manager periodically.</li><li>Participate in bank s Business Continuity & Disaster Recovery tests.</li><li>Manage vendors and ensure approved SLAs are followed and reviewed periodically.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Job Requirements:</h4><p><strong>Knowledge:</strong></p><ul><li>Knowledge of PowerShell for management of Microsoft services</li><li>Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.</li><li>Knowledge of Power BI to present data an advantage.</li><li>Strong understanding of Microsoft 365 security, compliance, ad governance features</li><li>Project Management skills.</li><li>Practices and methods of systems administration and maintenance</li><li>Good understanding of network protocols and usability</li><li>Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.</li><li>Knowledge of generic reporting tools</li><li>Broad understanding of enterprise IT management processes i.e., Cobit 2019</li></ul><p><strong>Education / Certification:</strong></p><ul><li>Bachelor s degree in Cloud Computing, Computer Science Information Technology, or related field.</li><li>Relevant Microsoft Certifications preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>5 - 7 years hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.</li><li>Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.</li><li>Working experience on latest Microsoft Server Operating systems.</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Strong planning skills</li><li>Strong attention to detail</li><li>Fluent in English ( mandatory )</li><li>Results orientated and proactive mindset</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently and under pressure</li><li>Effective communicator in verbal and written form</li><li>Ability to deliver multiple objectives while maintaining a high quality of work.</li></ul>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities + Inspects and certifies aircraft at specific intervals as required by OEM and FAA. + Troubleshoots system malfunctions, perform necessary corrective actions. + Documents maintenance of aircraft on appropriate forms. + Removes and replaces defective components. + Complies with Service Bulletins, Instructions, and Airworthiness Directives as directed. + Performs maintenance on Ground Support equipment. + Performs preflight/post-flight turn around inspections and servicing when required. + Maintains aircraft logbooks and historical data as required. + Complies with safety, foreign object damage, and tool control program requirements. + Washes, waxes, clean and maintains exterior and interior of aircraft. + Serves as a point of contact with the Quality Assurance Representative. + Advises management of problems that may delay scheduled delivery of aircraft to customers. + Ensures materials issued for assigned tasks are the correct items to repair the problem. + Provides on-the-job training to new employees as required. + Assists with supervision and inspects maintenance performed by FAA certified and non-certified personnel. + Services oxygen, nitrogen, tires, oil, and hydraulic systems. + Performs Corrosion Control checks when required. + Greets visitors and clients. + Exhibits positive courteous behavior with customers businesses and coworkers. + Assists coworkers and those in other departments to successfully perform job tasks and functions when necessary. + Follows all safety procedures and practices as established by the Company and regulatory bodies. + This job does not have supervisory responsibilities. Qualifications EDUCATION and/or EXPERIENCE: + Graduation from a standard four (4) year high school or equivalent (GED) AND two (2) years of experience in work directly-related to aircraft maintenance. CERTIFICATES, LICENSES, REGISTRATIONS, and EQUIPMENT: + A & P License + Sufficient aviation maintenance hand tools to perform routine Airframe and Powerplant duties KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS: The following skills and abilities are required: + to understand and use the English language both oral and written to communicate information or ideas to another person or persons; + to write simple correspondence; + to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; + to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals; + to interpret a variety of instructions furnished in written, oral, diagram or schedule form; + to recognize or identify the existence of a problem as well as elements of a problem; + to perform a task in the presence of distracting stimulation or under monotonous conditions without significant loss of thought process and efficiency; + to perceive and feel such attributes of objects and materials as size, shape, temperature or texture; + to operate hand and power tools; + to travel worldwide with limited notice; obtain a security clearance; obtain a passport and/or visa; + to interpret drawings, specifications, and schematics of aircraft instrument/electronic components; + to recognize from schematics and drawing not only how one assembly functions but also how various assemblies interact with each other; Knowledge of the following is required: + Databases sufficient to perform the job, duties, and tasks associated with the position; + Aircraft sheet metal repair and component repair; + Instrument, electronic and electrical test equipment; + Military or commercial aviation maintenance and its terminology; + Government regulations for federal contractors and FAA maintenance programs PHYSICAL DEMANDS: + The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: + The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and the risk of electrical shock. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; outside weather conditions; risk of radiation; and vibration. The noise level in the work environment is usually moderate. What We Bring: At V2X we strive to be market competitive in our total reward offerings. Employee benefits include the following: + Healthcare coverage + Life insurance, AD&D, and disability benefits + Retirement plan + Wellness programs + Paid time off, including holidays and leave of absences + Eligible Tuition Reimbursement + Learning and Development resources + Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Corporate ERP Governance & Strategic Leadership</p><p><br></p><p>Architect, develop, maintain, and continuously refine the Gulf Air Corporate Emergency Response Plan (ERP) and all associated operational checklists, ensuring seamless integration across Flight Operations, Cabin Operations, Technical, Ground Operations, Security, Commercial, Corporate Communications, Human Resources, Legal, IT, Finance, and Medical Services.</p><p><br></p><p>Exercise delegated authority from the Accountable Manager / Emergency Director to manage corporate crisis readiness, activate ERP protocols, and chair the ERP Governance Committee.</p><p><br></p><p>Establish a formal ERP governance framework, including documented policies, procedures, escalation matrices, activation/de-escalation criteria, and a systematic return-to-normal transition process for incidents involving fatalities, serious injuries, or considerable aircraft damage.</p><p><br></p><p>Conduct periodic audits, readiness reviews, and gap assessments of the ERP and EOC, reporting status and recommendations to the Senior Manager Safety, Safety Review Board (SRB), and Emergency Director / Accountable Manager.</p><p><br></p><p>Outstation & Network Emergency Response Management</p><p><br></p><p>Establish, standardize, and maintain localised Emergency Response Plans (Local ERPs) for all airports across Gulf Air’s network.</p><p><br></p><p>Define station-level activation triggers, response procedures, and command structures; nominate and train Station ERP Leads.</p><p><br></p><p>Ensure each station maintains a designated airline representative within the local Airport Emergency Operations Centre (AEOC / Airport EOC).</p><p><br></p><p>Align all outstation plans with local Aerodrome Emergency Plans (AEPs), Ground Handling Service Provider (GHA) emergency procedures, and host-nation regulatory requirements.</p><p><br></p><p>Conduct regular outstation audits, readiness inspections, and remote/onsite verification of ERP capability, resources, and go-kits, driving a consistent standard of excellence across the network.</p><p><br></p><p>Humanitarian Response & Family Assistance Leadership</p><p><br></p><p>Oversee the readiness, training, and deployment framework for Family Assistance Teams (FAT), and Humanitarian Response Teams.</p><p><br></p><p>Establish protocols for the rapid stand-up of a Family Assistance Centre (FAC) at affected locations, including reception, privacy, medical, psychological, religious, and interpreter support.</p><p><br></p><p>Operate and maintain a multi-channel Emergency Contact Centre (ECC) with secure remote-access capability, staffed and trained to handle inquiries from families, media, government agencies, and internal stakeholders with empathy, accuracy, and cultural sensitivity.</p><p><br></p><p>Drive the experience for those affected by crisis by ensuring every family, passenger, and crew member receives dignified, compassionate, and seamless humanitarian support, from first contact through long-term aftercare.</p><p><br></p><p>Manage processes for personal effects tracking, tracing, storage, and repatriation with dignity, chain-of-custody integrity, and data protection compliance.</p><p><br></p><p>Coordinate with state authorities, embassies, medical examiners, funeral directors, and faith representatives for the repatriation of remains.</p><p><br></p><p>Ensure long-term care, information continuity, and compassionate support for affected families in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and Their Families.</p><p><br></p><p>External Partner, Alliance & Vendor Integration</p><p><br></p><p>Establish formal crisis coordination workflows with all external stakeholders, including Ground Handling Service Providers (GHAs), airport authorities, emergency services vendors, civil aviation authorities, Search and Rescue (SAR) agencies, Accident Investigation Authorities, and government crisis bodies.</p><p><br></p><p>Define emergency protocols with codeshare, alliance, and wet-lease partners, including operating lead determination, shared contact directories, communication channels, and operational handoff procedures.</p><p><br></p><p>Maintain a current external stakeholder contact directory and crisis communication tree, validated at least annually.</p><p><br></p><p>Conduct regular non-crisis engagement, memoranda of understanding, and joint exercises with third-party humanitarian vendors, call-center providers, and emergency service partners to verify readiness and interoperability.</p><p><br></p><p>Build trusted, collaborative relationships that reflect Gulf Air’s commitment to excellence and ethics in every partnership.</p><p><br></p><p>Regulatory Compliance & Data Governance</p><p><br></p><p>Ensure Gulf Air’s ERP and family assistance protocols comply with Bahrain CAA, ICAO, IATA, and global family assistance legislation across all operational and overflight jurisdictions.</p><p><br></p><p>Establish automated systems and procedures for the rapid retrieval of Souls on Board (SOB) data, including infants, persons with reduced mobility (PRMs), and other vulnerable passengers, as well as Dangerous Goods (DG) details for SAR agencies.</p><p><br></p><p>Establish procedures for the accurate, timely, secure, and legally compliant transmission of passenger and crew manifests to authorized authorities upon request.</p><p><br></p><p>Implement robust data privacy and information security controls to safeguard victim, family, and crew personal data during a crisis, acting with ethics and integrity in every handling of sensitive information.</p><p><br></p><p>Monitor changes in global family assistance, aviation safety, and data privacy legislation, ensuring the ERP is updated proactively.</p><p><br></p><p>Responder Care & Employee Psychological Support</p><p><br></p><p>Develop and maintain a comprehensive Employee Assistance Programme (EAP) and Peer Support framework specifically for crisis responders.</p><p><br></p><p>Lead with excellence by ensuring the ERP is optimized into lean, scannable, role-specific digital action checklists, accessible via mobile and web platforms, enabling rapid, disciplined execution under pressure.</p><p><br></p><p>Own the corporate Emergency Operations Centre (EOC) / Crisis Management Centre (CMC), ensuring 24/7 technical readiness, call-out automation, redundant communication systems, crisis management software, and secure remote-access capabilities.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION / QUALIFICATIONS</b></p><ul><li>Bachelor s Degree in Aviation Management, Emergency / Disaster / Crisis Management, Safety Management, Business Administration, or an equivalent major in the related filed.</li><li>Specialised certification/training in Airline Emergency Response Planning, Crisis Command, Family Assistance Management, Disaster Management, Crisis Communications, and/or Train-the-Trainer methodologies from recognised bodies such as IATA, ICAO, FSF, ISASI, or equivalent.</li><li>Formal training in IOSA, ICAO Annex 19, ICAO Annex 13, and global family assistance regulations is highly desirable.</li></ul><p><b><br></b></p><p><b>EXPERIENCE</b></p><ul><li>Minimum 6 years of progressive experience within the airline or aviation industry, with substantial exposure to commercial, operational, and safety-critical functions.</li><li>Minimum 3 years of dedicated experience in emergency response planning, crisis management, or disaster management within an IATA-member airline or equivalent aviation organisation.</li><li>Proven track record in designing, implementing, auditing, and exercising corporate ERPs, mass-event response plans, or government-level crisis management frameworks.</li><li>Demonstrated experience in full-scale emergency simulation exercises, multi-agency coordination, and post-event critique and learning.</li><li>Minimum 3 years in a managerial or leadership position with demonstrable accountability for enterprise-level programmes</li></ul><p><br></p>
<p><strong>JOB SUMMARY</strong></p><p>Responsible for the overall day-to-day operations of Graving Dock and Floating Docks, ensuring the safe, efficient, and environmentally responsible maneuvering, docking, positioning, and undocking of vessels. The position oversees dock operations, coordinates with internal and external stakeholders, ensures work is completed safely, on schedule, and to the required quality standards, and maintains the docks and associated equipment in operational condition.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>A. Dock Operations</strong></p><ul><li><p>Manage and oversee the day-to-day operations of the Graving Dock and Floating Docks.</p></li><li><p>Follow the approved docking schedule and instructions from the Department Head.</p></li><li><p>Receive and review vessel docking plans from the Project Realization Division.</p></li><li><p>Plan and coordinate dock preparation, including block arrangements, cranes, mooring trolley cars, stoppers, winches, and other required equipment.</p></li><li><p>Coordinate with the Movement Master to assess vessel draft, ballast distribution, mooring arrangements, personnel requirements, and equipment deployment before docking.</p></li><li><p>Ensure the required number of riggers and other personnel are available in accordance with approved safe operating and departmental procedures.</p></li><li><p>Take control of the vessel from the Dock Movement Master once the vessel is safely inside the dock, position the vessel accurately, and ensure it is safely seated on the blocks.</p></li><li><p>Coordinate the closing of the Graving Dock gate and operation of winches during docking activities.</p></li><li><p>Coordinate with Pump House Operators and Floating Dock Operators during dewatering operations.</p></li><li><p>Instruct and coordinate divers, where required, to verify the vessel’s position relative to the blocks.</p></li><li><p>Control and coordinate crane movements, wire passing, and mooring rope handling during docking operations.</p></li><li><p>Ensure docking and undocking activities are carried out safely, efficiently, and in accordance with approved procedures.</p></li><li><p>During undocking, ensure the relevant operations are carried out in reverse sequence and formally hand over control to the Dock Movement Master once the vessel is clear and ready to leave the dock.</p></li><li><p>Maintain operations timing record.</p><br></li></ul><p><strong>B. Work Planning & Coordination</strong></p><ul><li><p>Plan and program dock operations based on the repair schedule and instructions received from the Department Head and Ship Repair Division.</p></li><li><p>Conduct daily meetings when its required with Dock Supervisors to review work progress, provide technical guidance, and establish priorities.</p></li><li><p>Monitor the progress of dock activities and outstanding repair-related works.</p></li><li><p>Coordinate continuously with Ship Coordinators and Owners’ Representatives regarding docking, undocking, and related operational requirements.</p></li><li><p>Coordinate with relevant Production and Technical Departments to ensure resources and support are available as required.</p></li><li><p>Recommend overtime requirements where necessary to meet operational and project schedules.</p></li><li><p>Ensure completion of dock-related activities within agreed schedules and required quality standards.</p><br></li></ul><p><strong>C. Safety, Quality & Compliance</strong></p><ul><li><p>Ensure safe working practices are maintained throughout all dock operations.</p></li><li><p>Ensure employees use the required personal protective equipment and comply with applicable safety procedures.</p></li><li><p>Apply, implement, and maintain the requirements of the Company’s Management Systems.</p></li><li><p>Ensure compliance with applicable Quality, Environmental, Occupational Health & Safety, Security Management System for Supply Chain (SMSSC), and Information Security Management System (ISMS) requirements.</p></li><li><p>Ensure dock operations comply with recognized industry practices, Company policies, procedures, and the QEHS&S Manual and Policy.</p></li><li><p>Identify operational risks and take appropriate preventive and corrective actions.</p></li><li><p>Promote a strong safety culture and encourage employees to actively participate in safety and operational improvements.</p><br></li></ul><p><strong>D. Dock Maintenance & Equipment</strong></p><ul><li><p>Ensure the Graving Dock and Floating Docks, including associated facilities and equipment, are maintained in safe and operational condition.</p></li><li><p>Coordinate with relevant Yard Operations Departments for maintenance, repair, and servicing requirements.</p></li><li><p>Monitor the condition and availability of dock equipment and ensure deficiencies are reported and addressed promptly.</p></li><li><p>Ensure operational equipment is available and fit for purpose before commencement of docking and undocking operations.</p><br></li></ul><p><strong>E. People Management</strong></p><ul><li><p>Supervise and provide direction to Dock Supervisors, Dock Operators, Electricians, Mechanics, Work Preparators, Dock Workers, Carpenters/Insulators, and Cleaners.</p></li><li><p>Provide technical guidance and support to subordinate employees.</p></li><li><p>Allocate work and establish priorities according to operational requirements.</p></li><li><p>Encourage teamwork, employee participation, and continuous improvement.</p></li><li><p>Recommend disciplinary action, where necessary, in accordance with Company rules and procedures.</p></li><li><p>Identify training and competency requirements within the section and support employee development.</p><br></li></ul><p><strong>F. Budget & Resource Management</strong></p><ul><li><p>Assist the Department Head in preparing and monitoring the Dock Section budget.</p></li><li><p>Monitor manpower, materials, equipment, and service requirements.</p></li><li><p>Ensure efficient utilization of resources and minimize unnecessary costs.</p></li><li><p>Support effective planning and control of dock-related expenditures.</p><br></li></ul><p><strong>G. Others</strong></p><ul><li><p>Performs other job-related duties as assigned by the superior.</p></li><li><p>To ensure acceptable ISO standards of Quality, Environmental, OHSMS and Security Management System and American Petroleum Institute (API) Q1 are maintained in accordance with recognized working practices and the Company’s QEHS&S Manual and Policy.</p></li><li><p>To ensure safe working practices are maintained at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong> MINIMUM QUALIFICATIONS & EXPERIENCE </strong></p><br><ul><li><p>University Degree in engineering or possession of a valid Ship Master’s Ticket or an equivalent combination of education and relevant work experience.</p></li><li><p>Minimum 8 years of relevant experience in ship repair and/or dock operations.</p></li><li><p>Relevant experience in vessel docking, undocking, marine operations, and shipyard activities is highly desirable</p></li></ul><br><p><strong>REQUIRED SKILLS</strong> </p><br><ul><li><p>Strong planning and organizing skills.</p></li><li><p>Effective leadership and people-management skills.</p></li><li><p>Proactive, self-motivated, and hardworking.</p></li><li><p>Ability to deal effectively with people at all organizational levels.</p></li><li><p>Strong time-management and prioritization skills.</p></li><li><p>Trustworthy, honest, and able to maintain confidentiality.</p></li><li><p>Ability to work effectively under pressure and manage stressful situations.</p></li><li><p>Ability to work independently and prepare professional correspondence.</p></li><li><p>Excellent interpersonal and communication skills.</p></li><li><p>Strong teamwork and collaboration skills.</p></li><li><p>Ability to initiate and implement improvements in working methods with active participation of subordinates.</p></li><li><p>Strong initiative, logical thinking, and problem-solving capability.</p></li><li><p>Ability to assess operational issues with consideration of both immediate requirements and long-term implications.</p></li><li><p>Strong commitment to safety, quality, environmental protection, and operational excellence.</p></li></ul>
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<span><br>POSITION SUMMARY<br>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p>The <strong>Audio-Visual Technician</strong> is responsible for the installation, operation, maintenance, and troubleshooting of AV systems throughout Hawar Resort by Mantis. The role provides reliable technical support for meetings, conferences, weddings, banquets, entertainment events, and guest experiences, while coordinating closely with Events, Banquets, Entertainment, IT, and Engineering teams. The position also supports VIP events, responds to technical requests, maintains equipment and records, and ensures all AV systems are operated safely, efficiently, and to resort standards.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities: </strong></p><br><ul><li><strong>Routine Maintenance and Installation:</strong> Perform regular maintenance, inspections, testing, and installation of AV equipment to ensure reliable operation and minimize equipment failures.</li><li><strong>Event Setup and Operations:</strong> Set up, test, operate, and dismantle AV equipment for meetings, weddings, conferences, banquets, entertainment, and special events to ensure smooth event execution.</li><li><strong>Troubleshooting and Emergency Response:</strong> Respond promptly to AV faults and technical issues, identify problems, and carry out necessary repairs or corrective actions to minimize disruption to guests and events.</li><li><strong>Guest and Event Support:</strong> Provide professional technical support for VIP guests, meetings, conferences, weddings, and special events while ensuring a high level of guest service.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate records of equipment, maintenance, repairs, and technical issues, and report major faults or service requirements to the Engineering Supervisor.</li><li><strong>Inventory and Equipment Control:</strong> Properly store, maintain, and monitor AV equipment, accessories, and spare parts while ensuring accurate inventory and timely replacement of required items.</li><li><strong>Coordination and Teamwork:</strong> Coordinate with Events, Banquets, Entertainment, IT, Engineering, and external suppliers to ensure all AV requirements are completed accurately and on time.</li><li><strong>Preventive Maintenance and Reliability:</strong> Conduct planned preventive maintenance and regular equipment checks to identify potential problems early and maintain reliable AV operations.</li><li><strong>Safety and Compliance:</strong> Follow all resort safety, fire, electrical, and operational procedures to ensure safe AV operations and a clean, organized working environment.</li><li><strong>Training and Development:</strong> Attend departmental briefings and technical training to maintain current knowledge of AV equipment, technology, safety procedures, and industry practices.</li><li><strong>Operational Support:</strong> Provide technical assistance during major events, emergencies, and special functions and remain available for shifts, weekends, public holidays, and events as required.</li><li><strong>Professional Standards:</strong> Maintain professional conduct, appearance, and service standards while supporting the Engineering team and carrying out other duties assigned by management.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience:</strong> Minimum 2 years of relevant AV experience, preferably in a luxury hotel, resort, hospitality, or high-end events environment.</li><li><strong>Education:</strong> Diploma, certificate, or relevant technical qualification in Audio Visual Technology, Electronics, Electrical Engineering, IT, or a related field is preferred.</li><li><strong>Technical Knowledge:</strong> Good knowledge of professional audio, video, lighting, projection, LED displays, presentation systems, and related AV equipment.</li><li><strong>Event Experience:</strong> Proven experience in setting up and operating AV systems for conferences, weddings, banquets, meetings, entertainment, and special events.</li><li><strong>Troubleshooting Skills:</strong> Good understanding of AV troubleshooting, preventive maintenance, basic repairs, equipment handling, and fault diagnosis.</li><li><strong>Electrical Safety:</strong> Knowledge of electrical safety, AV installations, cabling, connections, and safe equipment handling procedures.</li><li><strong>AV Systems:</strong> Familiarity with video conferencing systems, LED screens, projectors, sound systems, mixers, amplifiers, microphones, digital displays, and AV control systems.</li><li><strong>Problem-Solving:</strong> Strong attention to detail with good analytical, troubleshooting, and problem-solving abilities.</li><li><strong>Ability to Work Under Pressure:</strong> Able to respond quickly and effectively to technical issues during live events and guest activities.</li><li><strong>Communication Skills:</strong> Good communication and interpersonal skills with the ability to work effectively with guests, colleagues, management, and external suppliers.</li><li><strong>Language:</strong> Good command of written and spoken English.</li><li><strong>Flexibility:</strong> Willing to work shifts, evenings, weekends, public holidays, and special events based on operational requirements.</li><li><strong>Organization:</strong> Good organizational skills with the ability to maintain equipment inventories, maintenance records, and technical documentation.</li><li><strong>Teamwork and Independence:</strong> Ability to work independently while collaborating effectively with Engineering, Operations, Events, IT, and other departments.</li><li><strong>Additional Technical Skills:</strong> Knowledge of AV control systems, automation software, and digital signage systems is an advantage.</li><li><strong>Certifications:</strong> Relevant AV, electrical, electronics, or safety certifications are an advantage.</li><li><strong>Service and Safety:</strong> Strong commitment to guest satisfaction, service excellence, safety, professionalism, and the standards of Hawar Resort by Mantis.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
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<p><strong><u>Scope and General Purpose of Job</u>:</strong></p><br><p>To ensure all guests using the pool are aware of and follow the rules and regulations.</p><br><p>To assist any swimmer experiencing difficulties.</p><br><p>To maintain the pool area in a clean and tidy fashion at all times.</p><br><p>All work will be in line with the hotel’s business plan and in accordance with Wyndham corporate policies and procedures, as well as local requirements and regulations.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>Operational:</strong></p><br><p>· To ensure that all safety equipment in the pool area is in place and in good condition.</p><br><p>· To be aware of all rules and regulations of pool usage and ensure that all members and guests follow</p><br><p>· To patrol the pool area and be constantly alert to unsafe practices, or swimmers facing difficulties, assisting any such guest immediately.</p><br><p>· To clean the swimming pool daily using the pool vacuum prior to opening pool, and pool skimmer throughout the day</p><br><p>· To monitor clarity and cleanliness of pool water, advising Spa Supervisor if water is murky or cloudy</p><br><p>· To carry out weekly check of pool tiles and grouting to ensure no buildup of algae – cleaning grouting at the frequency and method as per pool standards</p><br><p>· To patrol the pool area removing loose garbage, leaves etc throughout his shift</p><br><p>· To assist pool bar staff by removing glasses, plates etc whenever required – returning to pool bar area.</p><br><p>· To ensure sun beds, tables and umbrellas are set up in the correct fashion prior to pool opening times</p><br><p>· To assist cleaners in cleaning furniture and mattress covers whenever required</p><br><p>· To be aware of all club services and charges so as to assist any guests and answer questions</p><br><p>· To be aware of the gym operation and facilities</p><br><p>· To be aware of the reception desk duties in order to cover reception duties when requested.</p><br><p>· To offer professional and friendly service to guests and members at all times</p><br><p>· To be flexible and proactive with colleagues</p><br><p>· To be aware of pool fire procedure and ensure it is followed</p><br><p>· To carry out any request as advised by supervisor.</p><br><p><strong>LAWS, REGULATIONS & POLICIES</strong></p><br><p>· Ensure compliance with business operations laws</p><br><p>· Ensure compliance with hospitality operations laws</p><br><p>· Ensure compliance to all applicable laws, and corporate standards and guidelines</p><br><p><strong>ASSOCIATE RELATIONS</strong></p><br><p>· Fosters and develops effective associate relations throughout the hotel</p><br><p><strong>HEALTH & SAFETY</strong></p><br><p>· Ensures that all potential and real hazards are reduced immediately</p><br><p>· Fully understands the hotel’s fire, emergency and bomb procedures</p><br><p>· Ensures that emergency procedures are practiced to provide for the security and safety of guests and associates</p><br><p>· Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening</p><br><p>· Ensures that the highest standards of personal hygiene, dress, uniforms and appearance</p><br><p><strong>MISCELLANEOUS</strong></p><br><p>· Attends meetings and trainings required by the Department Head or Hotel Management.</p><br><p>· Attends meetings and training as required.</p><br><p>· Continuously seeks to endeavor and improve the hotel’s efficient operation and knowledge of own job function.</p><br><p>· Ensures all requests and correspondence (e.g. from Department Head) are dealt with in a timely and accurate manner.</p><br><p>· Attends any property meetings that are relevant to the position.</p><br><p>· Is knowledgeable about corporate loyalty / Incentive Programmes.</p><br><p>· Assists colleagues to perform similar or related jobs when necessary.</p><br><p>· Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently.</p><br><p>· Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders.</p><br><p>· Maintains own working area, materials and company property clean, tidy and in good shape.</p><br><p>· Embraces the core values of Wyndham Hotels and is seen as a brand ambassador of WHG</p><br><p>· Is well updated on, and possesses solid knowledge of the following:</p><br><p>§ Hotel fire, bomb and emergency procedures</p><br><p>§ Hotel health and safety policies and procedures</p><br><p>§ Wyndham Hotels standards of operation and departmental procedures</p><br><p>§ Current licensing relating to own responsibility, and to the hotel</p><br><p>§ Accepted methods of payment by the hotel</p><br><p>§ Corporate clients generating high business volume</p><br><p><strong>SKILLS & COMPETENCIES</strong></p><br><ul><li><p>Ability to react calmly and effectively in emergency situations.</p><br></li><li><p>Skill in the application of lifeguarding surveillance and rescue techniques.</p><br></li><li><p>Ability to pass a pre-employment physical skills evaluation as stipulated by the department.</p><br></li><li><p>Ability to follow routine verbal and written instructions.</p><br></li></ul><p>· Ability to prepare routine administrative paperwork.</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>EXPERIENCE, CERTIFICATE & EDUCATION</strong></p><br><ul><li><p>Knowledge of CPR and emergency medical procedures.</p><br></li><li><p>Knowledge of customer service standards and procedures.</p><br></li></ul> </div>
<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><span>What you'll do:</span></p><br> <p><span>The Customer Advisory Architecture Advisor (AA) works closely with SAP’s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer’s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer’s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture.</span></p><br> <p><span>As an Architecture Advisor (AA), you will focus on the following key areas:</span></p><br> <p><span>Account Planning & Architecture Management Responsibilities</span></p><br>
<ul>
<li><span>Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion.</span></li>
<li><span>Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team.</span></li>
<li><span>Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners.</span></li>
<li><span>Provide a linkage from the customer to SAP product development leadership.</span></li>
</ul>
<p><span>Creating an SAP Architecture Vision for the Customer</span></p><br>
<ul>
<li><span>Support building customer demand through appropriate thought leadership positioning.</span></li>
<li><span>Understand customer’s business process map and business model with industry reference architecture focus.</span></li>
<li><span>Understand customer’s current enterprise landscape and future needs.</span></li>
<li><span>Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.</span></li>
</ul>
<p><span>Building Key Customer Architecture Deliverables: Business & Solution Architecture, Target State, Transformation Roadmap</span></p><br>
<ul>
<li><span>Drive business architecture and capability mapping to solution design.</span></li>
<li><span>Ensure IT feasibility of the business capabilities mapping to SAP solution architecture.</span></li>
<li><span>Support customer cloud transformation roadmap definition (business and application focus).</span></li>
<li><span>Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).</span></li>
</ul>
<p><span>Being a Trusted Architecture Advisor for the Customer</span></p><br>
<ul>
<li><span>Align living roadmap with current adoption/solution consumption.</span></li>
<li><span>Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions.</span></li>
<li><span>Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio</span></li>
</ul> <p><span>What you bring:</span></p><br> <ul>
<li><span>Considerable experience with software/IT organizations as an IT Architecture or Enterprise Architecture Advisor and/or specific expertise with software solutions through Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years.</span></li>
<li><span>Represent SAP as the trusted advisor within SAP and/or the market.</span></li>
<li><span>Deep knowledge of Cloud, Hosted Services, SaaS/ PaaS models and Cloud-based commerce/ business networks.</span></li>
<li><span>Proven professional networks in the market to drive pipeline and revenue growth for SAP.</span></li>
<li><span>Proven track record of success in the selected industry area, if required.</span></li>
<li><span>Proven leadership and project management experience.</span></li>
<li><span>Proven experience of driving tangible outcomes in Enterprise Architecture for customers.</span></li>
<li><span>Fluency in English; any other language is an asset</span></li>
<li><span>Education: Bachelor's degree (or equivalent) required, MBA or equivalent degree required from accredited university preferred.</span></li>
<li><span>TOGAF or SAPIEA-10 certifications and Experience in using EAM tools is a an added value for candidates</span></li>
</ul> <p><span>Meet your team:</span></p><br>
<p><span>At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.</span></p><br>
<p><span>We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions.</span></p><br>
<p><span>What sets our team apart is our deep understanding of each customer’s unique industry landscape. By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation</span></p><br>
<p><span>Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.</span></p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 447288 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Our customer is hiring for the following role: <p><strong>Main Purpose of Job: </strong></p><br><br><p>To establish Braxtone Advisory as a trusted, high-growth regional partner to insurance-sector boards, executive teams, regulators and investors by developing commercially relevant propositions, winning and expanding strategic client relationships, and consistently delivering measurable outcomes.</p><br><br><br><p><strong>Job Description</strong></p><br><br><p><strong>A. Business Strategy, P&L and Growth</strong></p><br><br><p>. Define and execute the Advisory business strategy, annual business plan and three-year growth roadmap in alignment with the Group's priorities.</p><br><br><p>. Own the practice P&L, including revenue, gross margin, utilization, headcount, operating costs, working capital and collections.</p><br><br><p>. Build a focused portfolio of repeatable, high-value offerings and determine where Braxtone should lead, partner or use external specialists.</p><br><br><p>. Translate market opportunities into a disciplined pipeline, account plans and achievable sales and delivery forecasts.</p><br><br><ul><li><p>Prepare regular performance reports and recommendations for the Group CEO and Executive Committee.</p><br><br></li></ul><p><strong>B. Business Development and Client Origination</strong></p><br><br><p>. Originate and convert new assignments through personal market credibility, executive relationships, referrals, partnerships and targeted campaigns.</p><br><br><p>. Develop trusted relationships with board members, CEOs, C-suite executives, regulators, investors and other senior stakeholders across the GCC.</p><br><br><p>. Lead client discovery, opportunity qualification, proposal development, commercial structuring, pricing, negotiation and contracting.</p><br><br><p>. Grow key accounts through structured relationship plans, cross-selling and the identification of follow-on opportunities.</p><br><br><ul><li><p>Maintain clear pipeline discipline, including probability-weighted forecasting, next actions, ownership and conversion analysis.</p><br><br></li></ul><p><strong>C. Client Leadership and Delivery Excellence</strong></p><br><br><p>. Act as executive sponsor for strategic engagements and remain accountable for outcomes, quality, client confidence and commercial performance.</p><br><br><p>. Convert complex client issues into clear hypotheses, workplans, governance arrangements, decision papers and implementable recommendations.</p><br><br><p>. Establish rigorous engagement controls covering scope, milestones, budget, resourcing, risks, dependencies, change requests and billing.</p><br><br><p>. Ensure that deliverables meet leading consulting standards and are practical, evidence-based and tailored to the GCC insurance environment.</p><br><br><ul><li><p>Intervene early where engagements are at risk, resolve escalations professionally and capture lessons learned</p><br><br></li></ul><p><strong>D. Service Portfolio and Intellectual Capital</strong></p><br><br><p>. Develop and lead offerings across insurance strategy and growth, operating-model and performance transformation, claims and profitability improvement, regulatory and licensing advisory, governance and risk, digital and AI-enabled transformation, M&A and post-merger integration, restructuring and run-off, and feasibility and business planning.</p><br><br><p>. Create methodologies, diagnostic tools, proposal assets, case studies and quality standards that improve differentiation and delivery efficiency.</p><br><br><p>. Produce relevant thought leadership and represent Braxtone at selected industry forums, roundtables, webinars and media opportunities.</p><br><br><ul><li><p>Maintain current knowledge of insurance-market developments, regulatory change, emerging technologies and competitor activity across the region.</p><br><br></li></ul><p><strong>E. People, Capability and Culture</strong></p><br><br><p>. Design the target organization and resource model for the practice, balancing senior client leadership, core delivery capability and specialist expertise.</p><br><br><p>. Recruit, coach and retain a high-performing team with clear objectives, development plans, succession coverage and performance accountability.</p><br><br><p>. Build scalable delivery capacity, including effective use of India-based or other offshore resources where appropriate, while protecting quality and client confidentiality.</p><br><br><p>. Create a collaborative, inclusive and high-integrity culture that combines commercial ambition with professional judgement and accountability.</p><br><br><ul><li><p>Ensure appropriate utilization, workload management, knowledge sharing and continuing professional development</p><br><br></li></ul><p><strong>F. Governance, Risk and Group Collaboration</strong></p><br><br><p>. Apply robust engagement acceptance, conflict, independence, confidentiality, data-protection, subcontractor and quality-review controls.</p><br><br><p>. Ensure compliance with applicable laws, regulatory requirements, Group policies and contractual obligations in each market.</p><br><br><p>. Work closely with Braxtone's Insurance, Claims, Assistance and Digital businesses to create integrated solutions without compromising advisory objectivity.</p><br><br><ul><li><p>Build and manage a reliable network of subject-matter experts, alliance partners and subcontractors, with clear accountability for quality and economics.</p><br><br></li></ul><p><strong>Priority Advisory Domains</strong></p><br><br><p><strong>Strategy & growth</strong></p><br><br><p>Corporate and business-unit strategy, market entry, distribution, product and portfolio strategy, customer value propositions</p><br><br><p><strong>Transformation</strong></p><br><br><p>Target operating models, process redesign, cost and performance improvement, change management and implementation support</p><br><br><p><strong>Claims & technical</strong></p><br><br><p>Claims transformation, leakage and recovery reviews, loss-ratio improvement, underwriting and technical operations</p><br><br><p><strong>Transactions</strong></p><br><br><p>Commercial and operational due diligence, M&A support, post-merger integration, restructuring, run-off and market exit</p><br><br><p><strong>Regulatory & governance</strong></p><br><br><p>Licensing, regulatory remediation, governance, risk, compliance and board/executive advisory</p><br><br><p><strong>Digital & analytics</strong></p><br><br><p>Digital strategy, automation, data and analytics, AI use cases, InsurTech partnerships and technology-enabled operating change</p><br><br><br><p><strong>Performance Expectations</strong></p><br><br><p>Detailed annual targets will be agreed with the Group CEO and Executive Committee. Performance will be assessed through a balanced scorecard covering the following outcomes:</p><br><br><br><p><strong>Dimension</strong></p><br><br><p><strong>Illustrative measures</strong></p><br><br><p><strong>Commercial performance</strong></p><br><br><p>Revenue, gross margin, collections, utilization and performance against approved budget</p><br><br><p><strong>Market development</strong></p><br><br><p>Qualified pipeline, proposal conversion, new strategic accounts, account expansion and strength of senior relationships</p><br><br><p><strong>Client impact</strong></p><br><br><p>Client satisfaction, repeat business, referenceability, measurable engagement outcomes and effective escalation management</p><br><br><p><strong>Delivery quality</strong></p><br><br><p>Milestone and budget performance, quality-review results, scope control and risk management</p><br><br><p><strong>Business building</strong></p><br><br><p>Priority offerings launched, reusable intellectual capital, alliances and market visibility</p><br><br><p><strong>People leadership</strong></p><br><br><p>Critical hires, retention, capability development, succession, engagement and productive deployment of the team</p><br><br><p><strong>Governance</strong></p><br><br><p>Compliance with engagement acceptance, conflict, confidentiality, contracting, data-protection and quality requirements</p><br><br><br><br><p><strong>First-12 Months Priorities</strong></p><br><br><p>. Complete a fact-based review of the existing Advisory portfolio, pipeline, delivery model, capabilities and economics; agree the strategic priorities and operating model.</p><br><br><p>. Present and secure approval for a three-year practice plan, annual budget, market and account priorities, service portfolio, talent plan and delivery model.</p><br><br><p>. Build a qualified opportunity pipeline and establish a consistent cadence for account management, proposals, forecasting and collections.</p><br><br><p>. Strengthen governance and quality controls across all active engagements and implement a clear project and portfolio reporting framework.</p><br><br><p>. Win and successfully mobilize priority assignments that demonstrate Braxtone's differentiated insurance expertise and create referenceable outcomes.</p><br><br><p>. Recruit or deploy the critical leadership and delivery capabilities required to execute the approved plan, including scalable offshore support where appropriate.</p><br><br><br><p><strong>Qualifications and Experience</strong></p><br><br><p><strong>Education</strong></p><br><br><p>. Bachelor's degree in business, finance, economics, insurance, engineering or another relevant discipline; a master's degree or MBA is preferred.</p><br><br><p>. Relevant professional credentials-such as ACII, FCII, CPCU, actuarial qualifications, CFA, CPA/CA, CISA, PMP or recognised change/transformation certification-are advantageous where relevant to the candidate's specialism.</p><br><br><p><strong>Professional Experience</strong></p><br><br><p>. Typically 15+ years of relevant professional experience, including substantial experience in management consulting or advisory and at least five years in senior leadership roles.</p><br><br><p>. Current or recent experience at Director, Executive Director or equivalent level in a Big Four firm, recognized management consultancy, specialist insurance advisory business or comparable professional-services organization is strongly preferred.</p><br><br><p>. Demonstrated insurance-sector depth across one or more of general insurance, life and health, takaful, reinsurance, broking or claims, supported by a broad understanding of the insurance value chain.</p><br><br><p>. Strong knowledge of GCC insurance markets and regulatory environments; a credible regional executive network and prior GCC/MENA consulting experience are highly desirable.</p><br><br><p>. Proven record of personally originating and converting material advisory engagements, growing key accounts and managing a profitable portfolio or practice.</p><br><br><p>. Track record of leading complex, multi-workstream engagements from diagnosis through implementation, with board and C-suite exposure.</p><br><br><p>. Experience building teams, deploying mixed onshore/offshore delivery models and managing specialist partners or subcontractors.</p><br><br><br><p><strong>Leadership Capabilities</strong></p><br><br><br><p>. Entrepreneurial practice builder with strong commercial judgement and the discipline to convert strategy into results.</p><br><br><p>. Credible executive presence and the ability to advise, influence and challenge boards, regulators and senior management constructively.</p><br><br><p>. Excellent problem structuring, analytical thinking, storytelling, proposal writing and presentation skills.</p><br><br><p>. Hands-on leadership style: equally comfortable originating work, shaping a solution, reviewing deliverables and resolving delivery issues.</p><br><br><p>. High standards of integrity, independence, discretion and professional judgement.</p><br><br><p>. Collaborative and culturally aware, with the resilience and adaptability required in a growing regional business.</p><br><br><p>. Fluent business English is essential; Arabic is advantageous. The successful candidate must be willing to be based in Bahrain and travel regularly across the GCC.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.<br>CANDIDATE PROFILE <br>Education and Experience <br>4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field.<br>CORE WORK ACTIVITIES <br>Managing Work, Projects, Policies, and Standards for Purchasing Across Departments<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Assures sanitation compliance.<br>• Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability.<br>• Orders all food and beverage based on business needs.<br>• Assists Executive Chef in maintaining/lower budgeted food/controllable costs.<br>• Delegates and enforces first in/first out inventory rotation for all storeroom products.<br>• Maintains sanitation and safety standards as specified in the brand guidelines.<br>• Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets.<br>• Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels.<br>• Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs.<br>• Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered.<br>• Uses existing computer programs to perform daily and period end food and beverage costs.<br>• Maintains inventory controls for proper levels, dating, rotation, requisitions, etc.<br>• Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties).<br>• Completes period end inventory according to Food and Beverage and Accounting standard operation procedures.<br>• Calculates figures for food and beverage inventory.<br>• Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef.<br>• Ensures all LSOP's are adhered to by all employees.<br>• Receives and inspects all deliveries.<br>• Maintains an accurate controllable log and beverage perpetual<br>• Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.<br>Demonstrating and Applying Accounting Knowledge to Purchasing Operations<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>Supporting Purchasing Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Ensure disciplinary situations are addressed in timely fashion and with consistency.<br>• Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Interacts with kitchen staff, vendors and Executive Chef.<br>• Uses existing computer programs effectively to post invoices, update items and costs.<br>• Attends and participates in all pertinent meetings.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>S/he is the right hand of the Executive Chef and Executive Sous Chef to set standards and maintain them to the Ritz-Carlton Bahrain standards. S/he is responsible for the smooth operation of the department; optimizes the use of materials and manpower, thereby maximizing revenue and guest satisfaction; executes training of Kitchen colleagues and set good example to enhance motivation of colleagues and reach the mission<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>MAIN DUTIES<br>Assists the Executive Chef and Executive Sous Chef in the supervision of all employees engage in each particular kitchen.<br>Attends daily meetings with the Executive Chef, Executive Sous Chef and all the other Senior Chefs regarding the updates for the day and review the list of things to do for maximum 2 days thereafter.<br>Holds meeting with the colleagues in each particular kitchen to discuss what has been carried out in the daily line-up and some other issues.<br>Establishes culinary standards for the specialty of each kitchen which includes banqueting that caters to a number of guests.<br>Plans menus and compile recipes for food tasting to be approved by Executive Chef and/or the Executive Sous Chef.<br>Ensures that specific and accurate product specifications are used in writing the recipes, wherever possible, needs to use local and seasonal products available to make the dishes in the menus easily.<br>Ensures quality of the fresh food products received in order to keep the quality of food we are serving to the guests.<br>Inspects four times daily all food stores and refrigerated areas and suggest, where necessary, correct storage methods to comply with Health & Safety regulations as discussed further in this book<br>Checks any spoilage and ensure regular turnover of food items and informs the Executive Chef and/or the Executive Sous Chef.<br>Checks on a daily basis food preparation, individual costs, quality, quantity inventories and portion control.<br>In conjunction with the Executive Chef and/or Executive Sous Chef, establishes job methods and supervises on a regular basis, and correct if necessary, cooking standards to maintain a high quality of food and service on quality basis.<br>During service periods, personally runs the hot plate and assists when needed and ensures that the presentation as well as quality of the food is in accordance with the established standards.<br>Checks the cleanliness and sanitation in each particular kitchen outlets. Liaises with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Kitchen, such as machinery, small Kitchen equipment, floors and fridges, to ensure a sufficient supply of crockery and cutlery for the service and the kitchen.<br>Plans the duty rosters on a weekly basis, ending every Fridays and to review on a daily basis with the Executive Chef /Executive Sous Chef accumulated overtime, lieu days and/or holidays even absenteeism.<br>Reports accidents and sickness in the Log Book and reports any such incidents to the Executive Chef / Executive Sous Chef on a daily basis.<br>Reports any problems regarding failure of machinery and small equipment to the Executive Chef / Executive Sous Chef and to follow up and ensure the necessary work has been carried out.<br>Conducts training and thorough briefing on the correct usage of Kitchen equipment and machinery and to check that this s carried out in the correct manner by all Kitchen colleagues.<br>Ensures the personal hygiene of the colleague is up to the standard.<br>Ensures that the daily log book is utilized, and complaints are immediately reported to the Executive Chef / Executive Sous Chef.<br>Ensures that all points mentioned in the log-book has been carried out i.e. Mise en Place and other instructions to complete the operation<br>Checks daily function sheets.<br>Passes all information to late shift about functions and or operations in the section including next day operations.<br>ADMINISTRATIONAL<br>Maintains, records and follows-up documentation i.e. department forms, checklists for control purposes. These documents are kept on file at least one year<br>OPERATIONAL<br>Assists the Executive Chef / Executive Sous Chef in interviewing and recruiting colleagues for all Kitchens.<br>Plans and implements effective skills training programmes in conjunction with the Training Manager and Departmental Trainers.<br>Weekly training of chef de cuisine and all their reports on European and global fine dining cooking technics and classic dishes not limited to modern interpretation according to established yearly training calendar in alignment with the Executive Chef<br>Maximises colleagues’ productivity and morale and consistently maintains discipline following hotel guidelines and local legislation.<br>Holds a daily training session and keep records, which will be submitted to the Chef’s Office for documentation purposes. Documents will be kept at least one year on their individual files<br>FINANCIAL<br>Develops standard recipes which allow all Kitchens to operate at an acceptable food cost.<br>Maximizes colleague’s productivity in order to minimize payroll costs.<br>Monitors operating costs and take corrective action when necessary to reduce expenses<br>MARKETING<br>Identifies market needs and trends in terms of food for both hotel guests and the local Market.<br>Monitors and conducts surveys and analyzes the menus and products of competitive restaurant operations.<br>Develops menus, buffets (where applicable) and "specials" which meet the needs of the target market and are in line with the operating concept for the restaurant.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Asst. Restaurants Manager is responsible for the management support of the indicated hotel outlets. He/she is responsible in maintaining or exceeding service levels and philosophy set by The Ritz-Carlton Gold standards. He/she has to work closely with the culinary team to execute flawless dining experiences for our guests. He/she will ensure that all dining experiences are quick and efficient and meet set and expected time requirements that have been set to ensure satisfaction. <br>He/she will ensure that restaurant quality scores for GSS are above company average and achieve a status of top five in the company. S/he will be responsible for financial and quality requirements for all food and beverage outlets. He/she has to meet and exceed all forecasted and budgeted obligations within acceptable guidelines. He/she will communicate all departmental requirements to the appropriate leader.<br>He/she will be responsible for maintaining close and cohesive working relationship with the staff of The Ritz-Carlton Bahrain.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Essential Position Expectations and Job Functions:<br>Maintains complete knowledge of:<br>Daily schedule of group functions, times, locations, amount of people and specific requirements<br>Locations of all hotel function space, names of rooms, local suppliers, immediate area directions to all off property sites, detailed information on activities and restaurant knowledge<br>Labor Management System or Financial Labor Control<br>All department / hotel policies, procedures, and standards<br>Safety guidelines<br>Plans and organizes for both daily and long range goals and objectives<br>Retrieves and organizes group agendas according to departmental standards. Makes note of changes as received from conference services, posts in file and communicates to staff.<br>Works closely with Culinary Team to ensure effective communication<br>Reviews all group resumes and group meeting requirements, organizes into chronological order and anticipates opportunities.<br>Reviews all changes with F&B Managers/Assistants to ensure that staffing levels are adjusted according to outlet needs and or hotel occupancy level.<br>Up and service of each meal period.<br>Meets with meeting planners / clients on site inspections or in Pre-Con meetings to ensure proper understanding of program needs.<br>Assists staff with their job function where needed to ensure optimum cleanliness and service standards for guests.<br>Ensures compliance to local liquor control laws<br>Ensures compliance to local and city health department requirements<br>Observes guests reactions and confers frequently with staff to ensure guest satisfaction.<br>Monitors and handles guest complaints by following the instant pacification procedure ensuring guest satisfaction to avoid GXP’s<br>Documents pertinent information in the departmental log book.<br>Completes all paperwork and closing & or opening duties in accordance with departmental standards.<br>Maintains daily checklists in accordance with departmental standards.<br>Develops staff through progressive training and continuous review<br>Assists In outlets when business dictates and during meal pick periods<br>Secondary Functions:<br>Attends and participates in all scheduled departmental meetings<br>Assists Managers and Assistant Managers with Coaching and Counseling as well as employee reviews<br>Monitors Daily Payroll edits and record keeping<br>Dir. Of Food & Beverage, Assistant Director of Food & Beverage & his assistants, Executive Chef as needed.<br>PROFILE<br>Experience<br>Must have at least 2 years experience as assist. Manager.<br>Must have experience with an up scale restaurant.<br>8 Years in hotel / food and beverage operations at the luxury level <br>Education<br>Hotel Management School graduate or Voyager Program<br>Required Skills<br>Ability to express creativity in the dining environment<br>Highly adaptable to changes<br>Knowledge of coordinating group reservations and requests <br>Knowledge of staffing for different meal periods and reading and forecasting to hotel occupancy, group movement and local events<br>Excellent verbal and written communications skills.<br>Excellent Italian or another language skills.<br>Knowledge of cost controls as they relate to labor and supplies<br>Strong relationship skills in dealing with in-house guests, local community, meeting planners, employees, and peers<br>Must be very detail oriented and able to pinpoint defects in a timely manner<br>Must be a good public speaker, the ability to communicate clearly the goals and objectives<br>Must have computer skills that include word, excel, PowerPoint.<br>Ability to communicate in the English language, preferably one or two more languages<br>Knowledge of Micros, eat app.<br>Ability to ensure the highest level of quality in all areas of the operation<br>Must have basic financial skills to ensure proper forecasting, scheduling and maintaining a rigid time and attendance policy.<br>Must have extensive food and beverage knowledge. Would prefer level 1 certification in the court of master sommeliers<br>Will be responsible for financial performance of department, to include payroll, equipment purchases, breakage and loss<br>Will be responsible for quality initiatives to include increasing meeting planner and employee satisfaction. Quality scores must maintain an above company average score and be top five in company in all key rating areas of Gallup scores<br>Will be required to ensure all employees receive performance reviews on anniversary dates or before<br>Will be responsible for attending operational meetings, such as staff, food and beverage, menu, operations and pre-convention meetings<br>Ability to enforce hotel standards policies and procedures with staff<br>Ability to prioritize and organize work assignments, delegate work<br>Ability to direct performance of staff and follow up with connections where needed<br>Ability to motivate staff and maintain a cohesive team<br>Will ensure employee satisfaction and ensure all outlet Employee Satisfaction is above hotel average & company standards.<br>Ability to ascertain department training needs and provide training in needed areas<br>Ability to be a clear thinker, analyze and resolve problems, exercise sound judgment<br>Ability to input and access information into computer<br>Ability to ensure confidentiality of guest and hotel information<br>Ability to ensure security of storage room and to access hotel property<br>Must be a strong recruiter to ensure proper staffing and the finest staff in the local community<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>