Interior Designer Jobs in Bahrain

<p><strong>MINIMUM QUALIFICATIONS & EXPERIENCE</strong></p><br><ul><li><p>Bachelor’s degree in construction management/ civil/ mechanical engineering or relevant education / experience.</p></li><li><p>5 years in similar capacity with large industrial concern with its own housing facilities, employing large number of multinational workforces.</p></li></ul><p><strong>REQUIRED SKILLS</strong></p><ul><li><p>Excellent interpersonal & communication skills.&nbsp;</p></li><li><p>Planning, organizing and delegating tasks.</p></li><li><p>Proactive Leadership Skills.</p></li><li><p>Demonstrated proficiency in the use of computer systems and Microsoft Office products, primarily the use of word, excel, and PowerPoint.&nbsp;</p></li><li><p>Ability to work under pressure and meet deadlines.&nbsp;</p></li><li><p>Flexible and adaptable; able to respond to change.&nbsp;&nbsp;</p></li><li><p>Ability to deal with people at all levels.&nbsp;</p></li><li><p>Independent correspondent ability.&nbsp;&nbsp;</p></li><li><p>Proactive, positive and a high sense of responsibility.&nbsp;</p></li><li><p>Honest, respectful, and trustworthy.&nbsp;</p></li><li><p>Ability to solve problems at workplace.&nbsp;</p></li><li><p>Ability to work as part of the team.</p></li><li><p>Lead by example</p></li><li><p>Attention to details.</p></li><li><p>Excellent time management</p></li></ul><p><strong>JOB SUMMARY</strong></p><ul><li><p>Develop and manage the strategic planning and execution of maintenance & cleaning activities for labour camps ensuring a safe, hygienic, and well-maintained living environment.</p></li><li><p>Manage cleaning operations for the yard and administrative buildings, maintaining cleanliness across all shared facilities.</p></li><li><p>Manage employee transport and canteen services.</p></li><li><p>&nbsp;Review and interpret all contracts under the Employee Welfare - Shared Services Department to ensure proper application across relevant service areas. Prepare and submit daily and weekly work progress reports to monitor relevant operational performance.</p></li><li><p>Manage costs related to cleaning and maintenance activities in the camps, as well as cleaning operations in the yard, including budget preparation, monitoring, and reporting.Lead, mentor and support the Employee Welfare team to achieve departmental objectives and ensure service excellence.</p></li><li><p>Conduct regular inspections and supervise ongoing maintenance and cleaning operations in the relevant areas to ensure quality and compliance.</p></li><li><p>Ensure adherence to safe working practices and promote a strong safety culture across all service areas.</p></li><li><p>To ensure an acceptable standard of Quality, Environmental, OHSAS and Security Management System is maintained in accordance with recognized working practices and the Company’s QEHS&S Manual and Policy within the Shared Services work areas.</p></li></ul><p><strong>DUTIES & RESPONSIBILITIES</strong></p><ul><li><p>Supervise and manage daily cleaning & maintenance operations in the camps as well as cleaning operations in the yard and admin buildings.</p></li><li><p>Ensure that camp and other leased accommodation for Company staff is always maintained in a clean, safe and acceptable condition.</p></li><li><p>Conduct regular inspections of camp accommodations, canteen facilities, and transportation services to ensure compliance with hygiene, safety, service reliability, and maintenance standards. Prepare detailed inspection reports highlighting key findings, recommended corrective actions, and timelines for resolution; ensure timely follow-up and closure of identified issues.</p></li><li><p>Coordinate with contractors and internal teams to address maintenance and cleaning issues promptly and effectively.</p></li><li><p>Implement and monitor power and water saving initiatives across all facilities; ensure best practices are followed and corrective measures are applied to reduce utility consumption and promote sustainability.</p></li><li><p>Report any major repair needs, alteration or renovation requirements to the Technical Service for evaluation and management approval.</p></li><li><p>Develop and maintain a&nbsp;Master Zoning Plan&nbsp;for all labour camps and shared facilities, identifying key issues, risk areas, and recommended actions to support long-term planning and continuous improvement.</p></li><li><p>Monitor and manage costs related to cleaning and maintenance activities, including budget preparation, tracking, and reporting.</p></li><li><p>Manage canteen operations to ensure food quality, hygiene, and service standards are consistently met; coordinate with catering providers to address feedback and implement improvements.</p></li><li><p>Conduct a minimum of two catering satisfaction surveys per year to assess service quality and identify areas for enhancement.</p></li><li><p>Manage staff transportation services, ensuring timely, safe, and efficient movement of employees; monitor contractor performance and resolve service-related issues.</p></li><li><p>Procurement of elementary items for repairs/maintenance, from local market, within approved Financial Limits.</p></li><li><p>Prepare yearly operation and capital budget for the welfare section.</p></li><li><p>Periodic review of Budget Vs Actual reports.</p></li><li><p>Conduct team meetings to review and update daily operations requirements.</p></li><li><p>Attend weekly department meetings.</p></li></ul><p><strong>FINANCIAL RESPONSIBILITIES</strong></p><ul><li><p>Potential financial risk involved in finalization of Maintenance budget, subsidy payment to caters payments to transport contractors, petty cash purchases, etc. Proper care to be exercised to guard safe Company’s interest</p></li></ul><p><strong>WORK CONDITIONS/HAZARDS</strong></p><p>Being required to inspect work site, inherent dangers of accidents and exposure to varying climatic conditions.</p><ul><li><p>Safety attire to be always worn when visiting work sites</p></li></ul><p><strong>PHYSICAL EFFORTS</strong></p><ul><li><p>Require physical exertion during visit to various work sites and housing complexes, for inspection of work or to resolve complaints of tenants, arrangements for power, water and telephone connection, etc</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>

<p>Objective: The purpose of this role is to provide Hospital based support to the Academic Operations Clinical Operations Coordinators based at RCSI affiliated clinical sites in Timetabling, clinical placements, Attendance, Virtual Learning Environment (VLE), Assessments and Exams Results Processing areas, and to act as backup to the Clinical Operations Coordinators during periods of training, vacation or sickness. The candidate will be based between the RCSI campus and other hospital sites when required.</p><p>Reporting to: This position will report, for line management purposes, to the Academic Operations Clinical Operations Manager</p><p>Key Responsibilities:</p><ul><li>Provide a first point of contact for RCSI Bahrain clinical-based student issues/queries and affiliated doctors at hospitals.</li><li>Act as a liaison between the hospital staff and various departments at RCSI.</li><li>To act as a liaison between Academic Operations Coordinators and Clinical Staff.</li><li>Monitor the generic Clinical operations team mailbox.</li><li>Provide support to GP and Psychiatry modules clinical staff.</li></ul><p>Clinical placements:</p><ul><li>Assist with the gathering of all timetable requirements from the Academic Operations Coordinators and Examinations.</li><li>Assist with configuring all clinical placements for all clinical yearu2019s students in InPlace system.</li><li>Ensure proper scheduling requirements for all clinical teaching for all the clinical years are met.</li><li>Revise clinical placement schedules on a weekly basis and maintain a record of any change in InPlace system.</li><li>Managing communication-related to changes in clinical placement, rescheduling, and attendance (notifications to students' hospital doctors and module coordinators).</li><li>Creating hospital bedside teaching timetables for all student groups at each hospital site, optimizing student experience, room utilisation and staff allocation.</li><li>Assist Academic Operations Coordinators with the coordination of clinical placements by organizing local teaching sessions, booking rooms, catering, and managing facilities and resources as and when required.</li></ul><p>Attendance:</p><ul><li>Monitor student attendance at the clinical sites using the online Clinical Attendance System (CAtS), on a daily basis.</li><li>Ensure that all students comply with RCSI attendance policy and the required dress regulations at all times and deal with any related issues a appropriately.</li><li>Upload and maintain clinical placement schedules on the attendance system.</li><li>Monitor the attendance system mailbox.</li><li>Maintain an accurate record of the system by following up with students and doctors on a regular basis regarding any absences.</li><li>Manage the validation of excused absences on the attendance system (CAtS).</li><li>Produce weekly reports for Academic Operations Coordinators.</li></ul><p>VLE:</p><ul><li>Assist in ensuring that all clinical lecture materials are uploaded and readily available on the VLE.</li><li>Assist with updates on procedural documentation to the programme coordinator to ensure the accuracy of documents.</li></ul><p>Assessments:</p><ul><li>Assist with creating hospital-based assessment schedules.</li><li>Assist in the running of hospital-based clinical exams and assist in the distribution and collection of exam scripts or electronic marksheets amongst clinical staff.</li><li>Ensure that all assessment reports are readily available on the examination portal.</li><li>Assist in identifying examiners and translators when required.</li><li>Provide a u2018drop and collectu2019 service in the affiliated teaching hospital for any documents that need to be allocated out or collected back.</li><li>Assist Academic Operations Coordinators with double entry, moderation and any other related exam results duties.</li></ul><p>Main Working Relationships</p><ul><li>Affiliated clinical lecturers, Academic Operations Managers, Team Leader and other Academic Operations and Registry staff.</li><li>Participate in regular team meetings, contribute input, provide comprehensive updates on tasks.</li><li>Develop strong relationships with RCSI affiliated clinical sites and internal departments, guaranteeing deliverables are met by ensuring the relationships are maintained and goals are achieved with a student centered focus.</li></ul><p>Additionally, the coordinator will be required to</p><ul><li>Undergo programmes of training and development as may be required from time to time.</li><li>Ensure that all RCSI Bahrain policies and procedures are adhered to.</li><li>Comply with statutory legislation and University rules and requirements in furtherance of both their own and general staff welfare and safety.</li><li>Represent the best interest of RCSI and RCSI Bahrain at all times.</li><li>Perform such other duties as may be required from time to time.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Educational Requirements</p><p>Essential:</p><ul><li>Bacheloru2019s degree in Education, Business Administration, Healthcare Administration, Management, Public Administration, or a related discipline.</li><li>Demonstrable academic or professional preparation in administration, organisational management, data management, or a related area.</li><li>Strong written, numerical and analytical skills appropriate to an academic and healthcare education environment.</li></ul><p>Desirable:</p><ul><li>Postgraduate qualification in Higher Education, Educational Administration, Healthcare Management, Business Administration, or a related discipline.</li><li>Professional qualification or formal training in project management, quality assurance, data analysis, process improvement, or academic administration.</li><li>Additional training or qualifications in medical education, assessment, examinations, or academic quality assurance.</li><li>Knowledge of higher education policies, regulatory requirements and quality assurance frameworks.</li></ul>

<p><h4>Who we are</h4> <p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.</p> <p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.</p> <h4>What you'll be doing</h4> <p>At Chalhoub, creativity is a team effort! Working as a store manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team</li> <li>Think hybrid by leveraging all types of point of sales online and offline</li> </ul> <h4>Team leadership and development</h4> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions</li> <li>Identify, recruit, develop and retain strong talents</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner</li> </ul> <h4>Customer experience</h4> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li> </ul> <h4>Operational excellence</h4> <ul> <li>Ensure all sales and operational policies and procedures are followed and maintained in the store</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (clienteling app, OMS, business WhatsApp, etc.) and ensure the team is well versed with it or otherwise trained on it</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li> </ul> <h4>What you'll need to succeed</h4> <ul> <li>Minimum of 2 years supervisory role in beauty retail</li> <li>Strong English communication skills</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Executing Revenue Management Projects and Strategy&nbsp;<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Additional Responsibilities&nbsp;<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior Manager – HR Operations is responsible for leading and overseeing key HR operational activities across Bahrain, with primary accountability for Payroll, Employee Relations, Union Relations, Compensation &amp; Benefits, Employee Engagement, HR Service Quality and HR Governance.</span></p><br><br><p><span>The role leads the payroll team and ensures the accurate, timely and compliant delivery of payroll and related employee services, supported by effective controls, governance and reporting. The position is also responsible for managing day-to-day Employee Relations matters, including disciplinary and grievance cases, performance management, workplace concerns, investigations, employee welfare matters and other employee-related issues requiring HR intervention.</span></p><br><br><p><span>The role serves as a key interface between HR, management, employees and employee representatives, including the Trade Union, and is responsible for developing and maintaining constructive employee relations while ensuring the fair and consistent application of company policies, procedures, applicable employment requirements and organizational values.</span></p><br><br><p><span>In addition, the position supports compensation and benefits activities, employee engagement initiatives, Employee Opinion Surveys, HR quality surveys, workforce planning, organizational structure reviews, retention initiatives and HR reporting to ensure HR Operations effectively supports the organization’s people and business objectives.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Payroll Management and Governance:</span></strong></p><br><br><br><ul><li><span>Lead </span><span>and oversee the end-to-end payroll operation for Bahrain, ensuring accurate and timely payroll processing.</span></li><li><span>Manage, coach and develop the Payroll team, ensuring clear responsibilities, appropriate controls and consistently high service standards.</span></li><li><span>Ensure all salary changes, allowances, deductions, overtime, benefits and other payroll transactions are appropriately authorized, documented and accurately processed.</span></li><li><span>Maintain robust payroll controls, validation processes, reconciliation and governance standards.</span></li><li><span>Review payroll exceptions and discrepancies and ensure corrective action is completed in a timely manner.</span></li><li><span>Work closely with Finance, HR and other relevant stakeholders on payroll reconciliation, reporting and employee cost matters.</span></li><li><span>Ensure payroll records and employee information are properly maintained and treated</span></li><li><span>with appropriate confidentiality.</span></li><li><span>Ensure appropriate segregation of duties and approval controls throughout the payroll process.</span></li><li><span>Drive continuous improvement and process efficiency within payroll operations.</span></li><li><span>Support internal and external audits and ensure identified payroll-related findings are appropriately addressed.</span></li></ul><br><p><strong><span>Compensation and Benefits:</span></strong></p><br><br><br><ul><li><span>Support the development, implementation and administration of compensation and benefits policies and procedures that are equitable, market-aligned and supportive of business objectives and employee retention.</span></li><li><span>Participate, where appropriate, in salary and benefits surveys and review relevant market salary information to support competitive compensation positioning.</span></li><li><span>Support annual compensation processes and year-end review activities.</span></li><li><span>Work with management to ensure appropriate incentive arrangements are in place and periodically review their effectiveness.</span></li><li><span>Recommend improvements to compensation, benefits or incentive arrangements where appropriate.</span></li><li><span>Ensure compensation and benefit practices are consistently administered and aligned with approved company frameworks and governance requirements.</span></li><li><span>Provide management with relevant compensation analysis and information to support decision-making.</span></li></ul><br><p><strong><span>Employee Relations:</span></strong></p><br><br><br><ul><li><span>Provide professional advice, support and guidance to managers and employees to maintain constructive and positive employee relations.</span></li><li><span>Identify and implement Employee Relations approaches appropriate to the Bahrain operational working environment.</span></li><li><span>Manage day-to-day ER matters including disciplinary cases, grievances, performance management, attendance, capability, welfare matters and workplace concerns.</span></li><li><span>Manage Employee Relations cases effectively, ensuring timely actions, appropriate documentation and consistent application of policies and procedures.</span></li><li><span>Conduct or support workplace investigations where required and ensure matters are assessed objectively and factually.</span></li><li><span>Coach and guide managers on disciplinary, grievance, capability, performance and other employee-related matters.</span></li><li><span>Resolve local employee issues independently where appropriate and escalate significant or high-risk matters when required.</span></li><li><span>Promote a fair and consistent application of organizational policies and procedures while minimizing Employee Relations risk.</span></li><li><span>Monitor the ER climate, identify emerging trends and undertake analysis to enable the business to take a more proactive approach to Employee Relations.</span></li><li><span>Monitor developments in employment practices and advise management on appropriate action where required.</span></li><li><span>Contribute to the development and implementation of Employee Relations strategy aligned with business requirements.</span></li><li><span>Lead the Employee Relations aspects of proposed organizational or structural changes and associated employee communications.</span></li><li><span>Work collaboratively with management and department heads to develop and implement initiatives supporting business strategy and employee effectiveness.</span></li></ul><br><p><strong><span>Union Relations:</span></strong></p><br><br><br><ul><li><span>Act as a key HR point of contact for relations with the recognized Trade Union and employee representatives.</span></li><li><span>Establish and maintain professional, constructive and transparent relationships with union representatives.</span></li><li><span>Manage and coordinate the HR response to employee matters and concerns raised through the union.</span></li><li><span>Participate in meetings with union representatives and provide management with appropriate HR guidance and support.</span></li><li><span>Ensure union-related concerns are appropriately reviewed, documented and responded to in a timely and professional manner.</span></li><li><span>Support consultation and dialogue on workplace matters affecting employees and the organization.</span></li><li><span>Maintain accurate documentation relating to union discussions, correspondence, commitments and follow-up actions.</span></li><li><span>Monitor the overall union relations climate and identify potential issues requiring proactive management attention.</span></li><li><span>Facilitate constructive dialogue between employees, employee representatives and management and support the appropriate resolution of workplace disputes.</span></li></ul><br><p><strong><span>Voice of Employee and Employee Engagement:</span></strong></p><br><br><br><ul><li><span>Regularly capture and assess the Voice of Employees through employee meetings, focus groups, engagement sessions and survey activities.</span></li><li><span>Identify perceived areas requiring improvement and develop appropriate solutions and follow-up actions to strengthen employee relations and engagement.</span></li><li><span>Provide thorough analysis of employee feedback and present key findings and relevant highlights to senior management.</span></li><li><span>Support managers in developing and implementing action plans in response to employee feedback.</span></li><li><span>Manage employee recognition and suggestion schemes aimed at improving employee engagement and organizational performance.</span></li><li><span>Coach and support managers in facilitating Active Leadership Workshops, performance dialogues, improvement workshops, team-building sessions and other engagement activities.</span></li><li><span>Support initiatives designed to strengthen organizational culture, communication, retention and the overall employee experience.</span></li><li><span>Conduct exit interviews for employees leaving the organization, including resignations and retirements, and identify relevant trends and improvement opportunities.</span></li></ul><br><p><strong><span>Employee Opinion Survey:</span></strong></p><br><br><br><ul><li><span>Plan, communicate, manage and support the full annual Employee Opinion Survey process for Bahrain entities.</span></li><li><span>Coordinate survey communication and participation activities in cooperation with relevant HR and business stakeholders.</span></li><li><span>Analyze survey results and provide meaningful summaries and key findings to management.</span></li><li><span>Support management and HR stakeholders in developing appropriate follow-up and improvement plans.</span></li><li><span>Monitor agreed actions to ensure identified improvement priorities are appropriately followed through.</span></li><li><span>Facilitate employee focus groups and improvement workshops where required to better understand survey feedback and identify appropriate actions.</span></li></ul><br><p><strong><span>HR Quality Survey:</span></strong></p><br><br><br><ul><li><span>Manage the planning, communication and execution of the HR Quality Survey and associated follow-up activities.</span></li><li><span>Work closely with HR Business Partners and relevant HR stakeholders to identify and address HR service issues.</span></li><li><span>Analyze survey feedback and identify opportunities to strengthen the quality and effectiveness of HR service delivery.</span></li><li><span>Support the development and monitoring of improvement actions arising from survey results.</span></li><li><span>Promote continuous improvement in the delivery of HR operational services.</span></li><li><span>Reporting, Budgets and HR Analytics</span></li><li><span>Prepare comprehensive HR reports covering relevant key performance measures, trends and operational indicators.</span></li><li><span>Provide additional HR reporting and analysis as required by senior HR leadership.</span></li><li><span>Monitor relevant HR and Employee Relations indicators and identify trends requiring management attention.</span></li><li><span>Provide clear analysis and summary highlights for senior management and support subsequent action planning.</span></li><li><span>Ensure HR data used for management reporting is accurate, appropriately validated and meaningful for decision-making.</span></li><li><span>Support budget-related HR activities and provide relevant people-cost information where required.</span></li></ul><br><p><strong><span>Workforce Planning and Organizational Structure:</span></strong></p><br><br><br><ul><li><span>Utilize effective workforce planning approaches to support business continuity, operational requirements and future growth.</span></li><li><span>Work with management and department heads to understand workforce requirements and identify potential organizational or resource gaps.</span></li><li><span>Maintain appropriate documentation of organizational structures.</span></li><li><span>Support organizational structure reviews to ensure clear accountabilities and effective utilization of resources.</span></li><li><span>Support organizational changes from an HR Operations and Employee Relations perspective.</span></li><li><span>Ensure organizational changes affecting employees are supported by appropriate planning, communication, consultation and implementation.</span></li></ul><br><p><strong><span>HR Governance and Compliance:</span></strong></p><br><br><br><ul><li><span>Ensure HR operational activities are managed consistently and in accordance with applicable legal requirements, organizational policies, procedures and company values.</span></li><li><span>Promote consistent application of HR policies and procedures throughout the organization.</span></li><li><span>Identify potential HR operational and Employee Relations risks and recommend appropriate mitigating actions.</span></li><li><span>Maintain appropriate documentation and records for Employee Relations and other HR operational matters.</span></li><li><span>Support HR audits, compliance reviews and other governance activities.</span></li><li><span>Monitor HR processes and identify opportunities to strengthen governance, documentation and internal controls.</span></li><li><span>Ensure sensitive employee and payroll information is handled with the highest level of confidentiality and discretion.</span></li><li><span>Partner with relevant HR, Legal, Finance and business stakeholders on complex or sensitive matters.</span></li></ul><br><p><strong><span>Leadership and Stakeholder Management:</span></strong></p><br><br><br><ul><li><span>Lead, coach and develop the payroll team, promoting professionalism, accountability, accuracy and continuous improvement.</span></li><li><span>Establish clear expectations, priorities and performance standards for the team.</span></li><li><span>Build strong working relationships with senior management, line managers, employees, HR colleagues, union representatives and other key stakeholders.</span></li><li><span>Act as a trusted HR adviser to management on HR Operations and Employee Relations matters.</span></li><li><span>Support managers in developing their capability to handle people-related matters effectively.</span></li><li><span>Promote service-oriented HR culture while maintaining appropriate governance and organizational controls.</span></li><li><span>Contribute to relevant diversity, inclusion, culture and employee engagement initiatives.</span></li><li><span>Balance employee considerations and business requirements while ensuring decisions are objective, fair and appropriately documented.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><br><ul><li><span>Minimum 8–10 years’ progressive HR experience, with strong exposure to HR Operations, Payroll and Employee Relations.</span></li><li><span>Bachelor’s degree in human resources, Business Administration, Management, Finance or a related discipline.</span></li><li><span>Postgraduate or professional HR qualification such as CIPD, SHRM or equivalent is advantageous.</span></li><li><span>Relevant training in Payroll, Employee Relations, employment law, mediation or workplace investigations is advantageous</span></li><li><span>Proven experience managing payroll operations and teams, including payroll controls, governance and compliance.</span></li><li><span>Strong practical experience in Employee Relations, including disciplinary and grievance matters, performance management, investigations and workplace concerns.</span></li><li><span>Experience managing relationships with trade unions or employee representatives.</span></li><li><span>Good knowledge of compensation and benefits, employee engagement, workforce planning, organizational change and HR governance.</span></li><li><span>Sound understanding of Bahrain labour requirements and employment practices.</span></li><li><span>Experience supporting senior management with ER advice, people analytics and HR decision-making.</span></li><li><span>Experience within a large operational, logistics, aviation or transportation environment and the GCC/Middle East would be advantageous.</span></li><li><span>Strong leadership, people management and stakeholder management skills.</span></li><li><span>Strong negotiation, influencing and conflict-resolution capabilities.</span></li><li><span>Excellent analytical, problem-solving and decision-making skills.</span></li><li><span>High degree of integrity, confidentiality, fairness and professional judgment.</span></li><li><span>Strong interpersonal skills with the confidence to engage senior management and union representatives.</span></li><li><span>Pragmatic, resilient and solutions-oriented, with the ability to manage sensitive and complex employee matters objectively.</span></li><li><span>Strong HR/payroll systems and Microsoft Office capability.</span></li><li><span>Strong customer orientation, cultural awareness and commitment to continuous improvement.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><span><strong>We look forward to receiving your application!</strong></span></p><br><br><br> </div>

<p> Objective <br> <br> The principal objective of the post is to drive student recruitment to RCSI Medical University of Bahrain, supporting the achievement of recruitment targets across the Universityu2019s programmes. <br> <br> The postholder will take an account management and relationship-led approach to recruitment, establishing, developing, and maintaining strong relationships with schools, career counsellors, government bodies and other key stakeholders. They will act as a trusted adviser and key point of contact, identifying opportunities to support application and enrolment growth. <br> The postholder will work closely with the Student Recruitment Team Lead and wider team to develop and deliver recruitment plans across Bahrain, the GCC and other priority markets.<br> <br> Key Interfaces: <br> </p><ul> <li style=""> RCSI Bahrain staff, schools, career counsellors, government and education bodies, third-party service providers.<br> </li><li style=""> This position requires a high degree of cross-functional liaison with internal departments and external stakeholders.<br> <br> <b> Key Responsibilities </b><br> <br> Student Recruitment and Business Development <br> <ul style=""> <li style=""> Drive the delivery of student recruitment plans for all RCSI Bahrain programmes<br> </li><li style=""> Develop and manage a portfolio of priority schools across key markets, building strong, productive and long-term relationships<br> </li><li style=""> Act as a trusted adviser and key point of contact for career counsellors, schools and other key stakeholders<br> </li><li style=""> Plan and deliver school visits, presentations, career fairs, recruitment events, campus tours, webinars and other student attraction activities across Bahrain, the GCC and other priority markets<br> </li><li style=""> Work with the Student Recruitment team to identify priority markets, schools and opportunities, using recruitment data and market insight to focus activity and increase applications<br> </li><li style=""> Identify and develop new recruitment opportunities, partnerships and channels to strengthen the prospective student pipeline<br> </li><li style=""> Represent RCSI Bahrain professionally at external events and meetings, communicating the Universityu2019s programmes and proposition with confidence <br> Admissions and conversion <br> <ul style=""> <li style=""> Support prospective students throughout the recruitment and admissions journey, from initial enquiry through to application, offer and registration<br> </li><li style=""> Work closely with Admissions colleagues to identify and address issues affecting applicant progression and conversion<br> </li><li style=""> Contribute to initiatives designed to improve enquiry-to-application, application-to-offer and offer-to-registration conversion<br> CRM management <br> <ul style=""> <li style=""> Maintain accurate and comprehensive records with the Universityu2019s CRM systems<br> </li><li style=""> Record engagement activity, opportunities, follow-up actions and outcomes to support effective relationship and pipeline management<br> </li><li style=""> Provide regular updates and reporting on recruitment activity<br> Market insight<br> <ul style=""> <li style=""> Work with the Marketing team to ensure recruitment materials are accurate, up to date, and available when required <br> </li><li style=""> Provide recruitment and market insight to support marketing campaigns<br> </li><li style=""> Contribute to market research and insight-generation activities, including feedback from key stakeholders<br> </li><li style=""> Monitor competitor activity and market developments and share relevant insights with the Student Recruitment Team Lead and wider team<br> Other responsibilities <br> <ul style=""> <li style=""> Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to <br> </li><li style=""> Undergo training programmes and development as may be required<br> </li><li style=""> Represent the best interests of RCSI and RCSI Bahrain at all times<br> </li><li style=""> Perform other duties as may be required<br> The duties listed above are not exhaustive <br> <br> Requirements Key Requirements and Competencies <br> <br> Education and experience <br> <ul style=""> <li style=""> Excellent command of the English language, with outstanding verbal and written communication skills<br> </li><li style=""> A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience<br> </li><li style=""> Demonstrable experience in business development, account management, sales, relationship management, or recruitment<br> </li><li style=""> Experience of using CRM systems to manage relationships, opportunities and stakeholder information<br> </li><li style=""> Experience in student recruitment and admissions is desirable<br> </li><li style=""> Experience in higher education or a comparable relationship-focused environment would be advantageous<br> Skills and competencies <br> <ul style=""> <li style=""> Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes <br> </li><li style=""> Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders<br> </li><li style=""> Excellent interpersonal, communication and presentation skills, adaptable to different audiences<br> </li><li style=""> Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships<br> </li><li style=""> Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines<br> </li><li style=""> A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team<br> </li><li style=""> Confident using CRM data and market insight to prioritise activity and support decision-making<br> </li><li style=""> Willingness to travel and occasionally work outside normal hours, including evenings and weekends, when required <br> <br></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li> Excellent command of the English language, with outstanding verbal and written communication skills<br></li><li> A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience<br></li><li> Demonstrable experience in business development, account management, sales, relationship management, or recruitment<br></li><li> Experience of using CRM systems to manage relationships, opportunities and stakeholder information<br></li><li> Experience in student recruitment and admissions is desirable<br></li><li> Experience in higher education or a comparable relationship-focused environment would be advantageous<br></li><li> Commercially minded, proactive and results-focused, with a strong drive to deliver recruitment outcomes <br></li><li> Strong relationship-building and account management skills, with the ability to become a trusted adviser to key stakeholders<br></li><li> Excellent interpersonal, communication and presentation skills, adaptable to different audiences<br></li><li> Strong business development skills, with the ability to identify opportunities and develop productive long-term relationships<br></li><li> Highly organised, with the ability to manage multiple priorities, maintain attention to detail and meet deadlines<br></li><li> A motivated individual who takes ownership of their tasks and works effectively both independently and as part of a team<br></li><li> Confident using CRM data and market insight to prioritise activity and support decision-making<br></li><li> Willingness to travel and occasionally work outside normal hours, including evenings and weekends, when required </li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Reservation Agent</strong></p><br><p><strong><u>SUMMARY OF POSITION</u></strong></p><br><p><strong>Financial Accountability:</strong> Responsible for maximizing room revenue by full filling guest needs</p><br><p><strong>Conditions of Work:</strong> Normal administrative office and hotel working conditions.</p><br><p><strong>Role Overview Purpose: </strong>To maximize room revenue and profit through pro-active selling techniques and referrals across the resort.&nbsp; To provide a point of contact for all Revenue associated processes.</p><br><p><strong>Summary of Responsibilities: </strong></p><br><ul><li>To maintain departmental brand standards.</li><li>Maximize room’s revenue through the conversion of telephone calls into sales.</li><li>Achieve targeted goals in the LQA, Forbes, Hotel Mystery Shopping calls and LISTEN calls.</li><li>Maintain the accuracy and cleanliness of the PMS Database.</li><li>Ensure market segmentation is accurate for each reservation.</li><li>Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction.</li><li>Produce quotations and written confirmation to FIT guest &amp; Travel agencies.</li><li>Complete understand and effective use of the Hotel's telephone system.</li><li>Support the Reservations Team, Sales and Revenue Management with special projects as required.</li><li>To have full and up to date knowledge of the hotel products and services.</li><li>To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client-orientated approach.</li><li>To check arrival reports - 48 hours prior to arrival and 5 days prior to arrival</li><li>To process transportation &amp; trace reports.</li><li>To handle all reservations through different channels (via email/telephone/ OTAs/ Brand.com) efficiently.</li><li>To actively participate in maximizing revenue through up-selling &amp; cross-selling by using effective upselling techniques.</li><li>To follow up on non-guaranteed bookings and pending payment.</li><li>To handle no-shows and cancellations as per policy.</li><li>To handle all inquiries promptly within 24 hours, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs.</li><li>To handle complaints promptly and professionally, demonstrating genuine care and concern under the supervision of the Manager on Shift.</li><li>To liaise with the Supervisors/Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered.</li><li>To attend all necessary internal hotel meetings, i.e. function sheet meetings, operation meetings, etc, to fully represent the Revenue department when needed</li><li>To prepare, update and file all correspondence relating to reservations and sales</li><li>To maintain an effective mechanism for following up provisional business inquiries</li><li>To ensure that the hotel is communicated on a daily basis in regards to V.I.P’s, Arrivals and Management to greet, etc.</li><li>To maintain the cleanliness and hygiene of the department, it’s fixtures, fittings, and equipment. To demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene</li><li>To ensure all legal and statutory regulations and responsibilities are met in order to maintain a safe working environment for yourself, your colleagues and our customers.</li></ul><p><strong>GENERAL DUTIES:</strong></p><br><p><strong>Health and Safety </strong></p><br><ul><li>Ensure that all potential and real Hazards are reported immediately and rectified</li></ul><ul><li>Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li></ul><ul><li>Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li><li>Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li></ul><ul><li>Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li></ul><ul><li>Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.</li></ul><p><strong>Confidentiality </strong></p><br><ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy</li><li>Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.&nbsp;</li></ul><p><strong>Carries out additional tasks &amp; training sessions from time to time, by request of senior team members which may not be directly related to the job role but necessary for the smooth operation of the resort</strong></p><br><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Quality Assurance Auditor is responsible for maintaining the Quality Assurance Audit Programme, identifying areas of non-compliance and opportunities for improvement, monitoring corrective actions, and promoting a positive Safety, Quality, Security, and Just Culture across the organization.</span></p><br><br><p><span>The role supports the effective implementation and continual improvement of the Quality Management System (QMS) by conducting audits and inspections to assess compliance with applicable regulatory requirements, industry standards, and DHL Air (Bahrain) policies and procedures. The incumbent will provide independent assurance on operational compliance, identify risks, and support the development of corrective and preventive actions to enhance organizational performance and regulatory compliance. </span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Regulatory Compliance Monitoring:</span></strong></p><br><br><ul><li><span>Monitor and assess compliance with applicable national and international aviation regulations, standards, directives, and industry best practices to ensure ongoing organizational compliance.</span></li><li><span>Review regulatory changes, amendments, and new requirements to determine their applicability and potential impact on company operations.</span></li><li><span>Support the Director Quality &amp; Compliance ME in conducting regulatory gap analyses and compliance assessments for new or revised regulatory requirements.</span></li><li><span>Communicate applicable regulatory requirements and compliance obligations to relevant departments and stakeholders.</span></li></ul><p><strong><span>Audit and Inspections Activities:</span></strong></p><br><br><ul><li><span>Conduct audits, inspections, and assessments activities in accordance with the approved Quality Assurance Audit Program.</span></li><li><span>Evaluate the effectiveness of operational processes, management systems, and internal controls against regulatory requirements, company procedures, IOSA Standards, and customer expectations.</span></li><li><span>Verify compliance across Flight Operations, Ground Operations, Engineering &amp; Maintenance, Safety, Security, and contracted service providers.</span></li></ul><p><strong><span>Compliance Reporting and Corrective Actions:</span></strong></p><br><br><ul><li><span>Collect, analyse, and evaluate objective evidence to determine levels of compliance and identify areas of risk or improvement.</span></li><li><span>Prepare comprehensive audit and surveillance reports, including findings, observations, and non-conformities.</span></li><li><span>Monitor, track, and verify corrective and preventive actions to ensure timely and effective closure of audit findings.</span></li><li><span>Conduct follow-up audits and verification activities to confirm the effectiveness and sustainability of corrective actions.</span></li></ul><p><strong><span>Documentation and Quality System Support:</span></strong></p><br><br><ul><li><span>Review company manuals, expositions, procedures, and operational documentation to verify continued alignment with regulatory and organizational requirements.</span></li><li><span>Support the maintenance and continual improvement of the Quality Management System by identifying opportunities to enhance compliance processes and controls.</span></li><li><span>Maintain accurate and complete audit records within approved audit management and reporting systems.</span></li></ul><p><strong><span>Ground Operations and Service Provider Oversight:</span></strong></p><br><br><ul><li><span>Monitor compliance of contracted and self-handled ground operations through audits, inspections, investigations, and surveillance activities.</span></li><li><span>Assess Ground Service Provider (GSP) performance against regulatory requirements, contractual obligations, and DHL operational standards.</span></li><li><span>Liaise with Ground Service Providers, vendors, regulatory authorities, and operational stakeholders to support audit and compliance activities.</span></li></ul><p><strong><span>Safety, Quality and Continuous Improvement:</span></strong></p><br><br><ul><li><span>Promote a positive Safety, Quality, Security, and Just Culture throughout the organization through effective communication and engagement.</span></li><li><span>Identify emerging compliance risks and opportunities for improvement and provide recommendations to management.</span></li><li><span>Contribute to the continual improvement of operational effectiveness, regulatory compliance, and quality system performance.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>At least 5 years’ work experience in the field of Quality Assurance as a Lead Auditor in an Airline environment. </span></li><li><span>Holder of an Aircraft Maintenance Engineers License, Pilots Licence, Flight Dispatcher Licence, Load Master for at least 10 years, or holder of a degree preferably in Aviation management.</span></li><li><span>Must have strong leadership, interpersonal and teamwork skills.</span></li><li><span>Strong analytical competencies.</span></li><li><span>Capable of dealing with many different parties, each with their own interests – negotiation skills are essential for the job holder in obtaining the best solution.</span></li><li><span>Full understanding and knowledge of DHL and third-party airside operations.</span></li><li><span>Has held similar position in an airline or regulatory authority.</span></li><li><span>Successful completion of a Quality System Course, e.g.: Auditor / Lead Auditor Course.</span></li><li><span>Knowledge and experience to undertake Quality Control /Quality Assurance tasks and activities in aircraft maintenance, aircraft airworthiness management, flight operations, Ground Operations, and repair organizations.</span></li><li><span>Knowledge and experience with IQSMS or other Auditing software programs.</span></li><li><span>Excellent planning skills to meet the agreed audit dates and times by planning trips and times accordingly.</span></li><li><span>Must be able to plan and employ a systematic travel and audit plan.</span></li><li><span>Good computer (MS Office), writing and communication skills.</span></li><li><span>Thorough knowledge of International and National Civil Aviation Legislation.</span></li><li><span>Train the Trainer Course.</span></li><li>Fluent in written and oral English.</li></ul> <br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.</span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel.</p><br><br></li><li><p>Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance.</p><br><br></li><li><p>Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.</p><br><br></li><li><p>Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.</p><br><br></li><li><p>Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share.&nbsp;</p><br><br></li><li><p>Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results.</p><br><br></li><li><p>Know the business, the competition, the clients and customer trends.</p><br><br></li><li><p>Represent the customer needs to the rest of the hotel and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities.</p><br><br></li><li><p>Proactively develop and maintain effective relationships with internal and external key stakeholder groups.</p><br><br></li><li><p>Create and execute account plans for assigned markets and territories across all segments to ensure maximum revenue and budgeted targets are achieved.</p><br><br></li><li><p>Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travels.</p><br><br></li><li><p>Prepare daily, weekly, monthly and yearly reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities.</p><br><br></li><li><p>Effectively manage communication with Four Seasons Worldwide Sales Offices maintaining regular dialogue and providing Sales &amp; Marketing updates.</p><br><br></li><li><p>Lead on-property sales functions and leverages above property sales resources to deliver results.</p><br><br></li><li><p>Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization.</p><br><br></li><li><p>Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives.</p><br><br></li><li><p>Maintain strict confidentiality and ensure work is of the highest level.</p><br><br></li><li><p>Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing, or related field.<br></li><li><p>Minimum 8-10 years of progressive hotel sales experience within luxury hospitality.</p><br><br></li><li>Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort.<br></li><li><p>Experience with luxury hotel brands and international markets preferred.</p><br><br></li><li><p>Strong understanding of Bahrain and GCC hospitality markets.</p><br><br></li><li><p>Proven track record of achieving and exceeding revenue targets.</p><br><br></li><li><p>Strong negotiation, networking, and relationship-building skills.</p><br><br></li><li><p>Excellent leadership and people management capabilities.</p><br><br></li><li><p>Advanced analytical and strategic planning skills.</p><br><br></li><li><p>Outstanding presentation and communication skills.</p><br><br></li><li><p>Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems.</p><br><br></li><li><p><span>Proven</span> <span>ability</span> <span>to</span> <span>identify</span> <span>market</span> <span>opportunities</span> <span>and</span> <span>drive</span> <span>commercial</span> <span>growth.</span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>

<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership &amp; Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications &amp; Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud &amp; Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms &amp; End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation &amp; Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance &amp; Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset &amp; Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications &amp; Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>

<p>The Head of HSE is responsible for providing strategic leadership and overall management of Health, Safety and Environmental activities across the manufacturing facility. The role is accountable for establishing and maintaining a strong safety culture, ensuring compliance with applicable Bahrain regulatory requirements and international standards, minimizing occupational and environmental risks, and continuously improving HSE performance.</p><br><p>The position requires strong experience in manufacturing or heavy industrial operations, with the ability to manage risks associated with production machinery, electrical systems, lifting activities, material handling, chemicals, high-temperature processes, contractors, and maintenance activities.</p><br><p><strong>HSE Strategy & Leadership</strong></p><ul><li><p>Develop and implement the company's HSE strategy, policies, procedures, and annual objectives.</p></li><li><p>Provide leadership and direction to the HSE team.</p></li><li><p>Advise senior management on HSE risks, compliance requirements, and performance.</p></li><li><p>Drive a proactive Zero Harm / Zero Incident safety culture across the organization.</p></li><li><p>Establish HSE KPIs and regularly report performance to management.</p></li><li><p>Promote employee participation and accountability for workplace safety.</p></li></ul><br><p><strong>Occupational Health & Safety</strong></p><ul><li><p>Ensure effective implementation of occupational health and safety programs across manufacturing operations.</p></li><li><p>Conduct and oversee workplace risk assessments and Job Safety Analysis (JSA/JHA).</p></li><li><p>Ensure appropriate controls are established for high-risk activities.</p></li><li><p>Monitor machine safety, guarding, electrical safety, lifting operations, working at height, confined spaces, and hot work.</p></li><li><p>Ensure effective implementation of Permit-to-Work (PTW) and Lockout/Tagout (LOTO) systems.</p></li><li><p>Monitor occupational exposure risks including noise, heat, chemicals, fumes, and other industrial hazards.</p><br></li></ul><p><strong>Manufacturing & Operational Safety</strong></p><ul><li><p>Work closely with Production, Maintenance, Engineering, QA/QC and other departments to integrate HSE requirements into daily operations.</p></li><li><p>Conduct safety reviews for new machinery, production lines, modifications, and engineering projects.</p></li><li><p>Ensure safe operating practices are implemented for production equipment and material handling operations.</p></li><li><p>Conduct regular plant inspections and identify unsafe conditions and behaviors.</p></li><li><p>Ensure corrective actions are implemented and closed within agreed timelines.</p></li></ul><br><p><strong>Incident Investigation & Risk Management</strong></p><ul><li><p>Lead investigations of accidents, incidents, near misses, occupational illnesses, and environmental events.</p></li><li><p>Conduct or oversee Root Cause Analysis (RCA).</p></li><li><p>Ensure corrective and preventive actions (CAPA) are effectively implemented.</p></li><li><p>Analyze incident trends and identify opportunities for preventive action.</p></li><li><p>Communicate lessons learned across relevant departments.</p></li><li><p>Maintain accurate incident records and management reports.</p></li></ul><br><p><strong>Environmental Management</strong></p><ul><li><p>Develop and maintain environmental management programs.</p></li><li><p>Ensure compliance with applicable environmental legislation, permits, and company requirements.</p></li><li><p>Monitor waste management, emissions, hazardous materials, chemical handling, and environmental risks.</p></li><li><p>Promote waste reduction, recycling, energy efficiency, and pollution prevention initiatives.</p></li><li><p>Support corporate sustainability and ESG initiatives where applicable.</p></li></ul><br><p><strong>ISO Management Systems & Audits</strong></p><ul><li><p>Lead and maintain the HSE Management System in accordance with ISO 45001 - Occupational Health & Safety and ISO 14001 - Environmental Management.</p></li><li><p>Lead internal HSE audits and coordinate external certification audits.</p></li><li><p>Ensure timely closure of audit findings and non-conformities.</p></li><li><p>Conduct management reviews and maintain required HSE documentation.</p></li><li><p>Drive continual improvement of HSE management systems.</p></li></ul><br><p><strong>Emergency Preparedness & Fire Safety</strong></p><ul><li><p>Develop and maintain emergency response plans and procedures.</p></li><li><p>Coordinate fire prevention and emergency preparedness activities.</p></li><li><p>Conduct emergency drills and evaluate their effectiveness.</p></li><li><p>Ensure firefighting and emergency equipment is properly inspected and maintained.</p></li><li><p>Coordinate with relevant authorities and emergency services when required.</p></li><li><p>Ensure employees and contractors understand emergency response requirements.</p></li></ul><br><p><strong>Contractor HSE Management</strong></p><ul><li><p>Establish HSE requirements for contractors and service providers.</p></li><li><p>Conduct contractor HSE evaluations and inductions.</p></li><li><p>Monitor contractor compliance during work activities.</p></li><li><p>Ensure contractors comply with PTW, LOTO, PPE, and other applicable safety procedures.</p></li><li><p>Take appropriate action in cases of serious HSE violations.</p></li></ul><br><p><strong>Training & Safety Culture</strong></p><ul><li><p>Develop an annual HSE training and awareness plan.</p></li><li><p>Ensure appropriate safety induction for employees, contractors, and visitors.</p></li><li><p>Conduct and coordinate specialized HSE training.</p></li><li><p>Promote behavioral-based safety and employee engagement programs.</p></li><li><p>Conduct safety campaigns, toolbox talks, and awareness initiatives.</p></li><li><p>Coach managers and supervisors on their HSE responsibilities.</p></li></ul><br><p><strong>Regulatory Compliance</strong></p><ul><li><p>Ensure compliance with applicable Bahrain occupational health, safety, environmental and Civil Defence requirements.</p></li><li><p>Monitor changes in HSE legislation and assess their impact on operations.</p></li><li><p>Coordinate regulatory inspections and required HSE submissions.</p></li><li><p>Maintain statutory records, licenses, permits, and certifications as applicable.</p></li></ul><br><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Engineering, Occupational Health & Safety, Environmental Engineering, Environmental Science, or a related technical discipline.</p></li><li><p>NEBOSH International General Certificate (IGC) or equivalent - required.</p></li><li><p>NEBOSH Diploma / International Diploma - highly preferred.</p></li><li><p>ISO 45001 Lead Auditor certification - highly preferred.</p></li><li><p>ISO 14001 Lead Auditor certification - preferred.</p></li><li><p>IOSH membership/certification is an advantage.</p></li><li><p>Additional qualifications in Fire Safety, First Aid, Incident Investigation, Risk Assessment, or Process Safety are advantageous.</p></li></ul><br><p><strong>Experience</strong></p><ul><li><p>Minimum 10 years of progressive HSE experience, preferably within manufacturing, cable manufacturing, aluminium, metals, engineering, or heavy industrial environments.</p></li><li><p>At least 3-5 years in an HSE managerial or leadership position.</p></li><li><p>Strong experience managing HSE systems within a manufacturing plant.</p></li><li><p>Proven experience with ISO 45001 and ISO 14001 management systems.</p></li><li><p>Demonstrated experience in incident investigation, risk management, audits, emergency response, and regulatory compliance.</p></li><li><p>Experience managing HSE teams and contractor safety.</p></li><li><p>Experience working within multicultural industrial environments is preferred.</p></li></ul><br><p><strong>Technical Skills</strong></p><ul><li><p>HSE Management Systems</p></li><li><p>ISO 45001 & ISO 14001</p></li><li><p>Risk Assessment / JSA / JHA</p></li><li><p>Incident Investigation & Root Cause Analysis</p></li><li><p>Permit-to-Work (PTW)</p></li><li><p>Lockout/Tagout (LOTO)</p></li><li><p>Machine & Electrical Safety</p></li><li><p>Fire & Emergency Management</p></li><li><p>Contractor Safety Management</p></li><li><p>Environmental Compliance</p></li><li><p>HSE Auditing</p></li><li><p>Behavioral-Based Safety</p></li><li><p>HSE Reporting & Data Analysis</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>10+ years of HSE experience with a strong background in manufacturing or heavy industry. Previous experience in cable, aluminium, metals, electrical manufacturing, or other continuous-process industrial operations would be highly advantageous.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>About Calo</strong></span><p><span><strong>At Calo, we're on a mission to make healthy eating easy and accessible. Through personalized meal plans and convenient food solutions, we help people make healthier choices that fit their lifestyles.</strong></span></p><br><br><p><span><strong>We're looking for an Influencer &amp; Partnerships Specialist to help grow our brand through strategic creator collaborations, influencer marketing campaigns, and brand partnerships.</strong></span></p><br><br><span><strong>Role Overview</strong></span><p><span><strong>The Influencer &amp; Partnerships Specialist will be responsible for managing influencer relationships and brand collaborations from initial sourcing and negotiation through campaign execution and performance analysis.</strong></span></p><br><br><p><span><strong>This role combines influencer marketing, relationship management, campaign coordination, and data analysis. The successful candidate will identify the right creators and brand partners, negotiate mutually beneficial collaborations, ensure campaigns are executed effectively, and track performance to maximize reach, engagement, customer acquisition, and return on marketing spend.</strong></span></p><br><br><p><span><strong>The ideal candidate is commercially minded, highly organized, comfortable managing multiple partnerships simultaneously, and capable of building long-term relationships with influencers, creators, and complementary brands.</strong></span></p><br><br><span><strong>Key Responsibilities</strong></span><span><strong>1. Influencer Sourcing &amp; Onboarding</strong></span><ul><li><p><span><strong>Identify, research, and evaluate influencers and content creators who align with Calo's brand identity, campaign objectives, target audiences, and marketing budgets.</strong></span></p><br><br></li><li><p><span><strong>Build and maintain a strong pipeline of potential creators and onboard suitable influencers on a monthly basis.</strong></span></p><br><br></li><li><p><span><strong>Evaluate creators based on audience demographics, follower count, engagement rates, content quality, brand fit, and commercial potential.</strong></span></p><br><br></li><li><p><span><strong>Negotiate competitive collaboration rates and deliverable packages, including paid partnerships, gifting, and barter arrangements.</strong></span></p><br><br></li><li><p><span><strong>Manage influencer onboarding, including collecting relevant information, agreeing on deliverables, and coordinating contracts where required.</strong></span></p><br><br></li></ul><span><strong>2. Influencer Relationship Management &amp; Coordination</strong></span><ul><li><p><span><strong>Manage day-to-day communication with influencers and creators, including outreach, negotiations, follow-ups, scheduling, and content delivery.</strong></span></p><br><br></li><li><p><span><strong>Build and maintain strong relationships with creators to encourage repeat collaborations and long-term brand advocacy.</strong></span></p><br><br></li><li><p><span><strong>Coordinate with Finance and Operations to facilitate contract execution, invoicing, product or sample deliveries, food cost approvals, and timely payments.</strong></span></p><br><br></li><li><p><span><strong>Ensure all stakeholders are aligned on campaign timelines, deliverables, approvals, and responsibilities.</strong></span></p><br><br></li></ul><span><strong>3. Campaign Planning &amp; Content Execution</strong></span><ul><li><p><span><strong>Develop clear creative briefs for product launches, seasonal activations, promotional campaigns, and creator-led collaborations.</strong></span></p><br><br></li><li><p><span><strong>Communicate campaign objectives, key messaging, content formats, deliverables, timelines, and brand guidelines to influencers.</strong></span></p><br><br></li><li><p><span><strong>Review influencer content before publication to ensure brand alignment, messaging accuracy, content quality, and compliance with applicable advertising disclosure requirements.</strong></span></p><br><br></li><li><p><span><strong>Monitor campaign execution to ensure content is published on schedule and agreed deliverables are fulfilled.</strong></span></p><br><br></li><li><p><span><strong>Identify opportunities to improve campaign concepts, creative execution, and creator engagement.</strong></span></p><br><br></li></ul><span><strong>4. Strategic Brand Partnerships</strong></span><ul><li><p><span><strong>Identify and approach complementary brands for co-marketing initiatives, giveaways, cross-promotional campaigns, and audience acquisition opportunities.</strong></span></p><br><br></li><li><p><span><strong>Develop partnership proposals and coordinate the execution of mutually beneficial collaborations.</strong></span></p><br><br></li><li><p><span><strong>Explore opportunities to build long-term relationships with brands that align with Calo's target audience and business objectives.</strong></span></p><br><br></li><li><p><span><strong>Support the development of creator ambassador programs and affiliate partnerships, including tier structures, commission models, and performance-based incentives.</strong></span></p><br><br></li></ul><span><strong>5. Influencer Database Management &amp; Performance Reporting</strong></span><ul><li><p><span><strong>Build and maintain an accurate influencer database covering creator profiles, social media handles, follower counts, collaboration history, content links, and commercial terms.</strong></span></p><br><br></li><li><p><span><strong>Track campaign costs, including paid fees, gifting or food costs, estimated organic media value, target cost per thousand impressions (CPM), discount codes, and code redemptions.</strong></span></p><br><br></li><li><p><span><strong>Maintain dedicated tracking links or discount codes to measure the effectiveness of individual influencer partnerships.</strong></span></p><br><br></li><li><p><span><strong>Update the influencer performance tracker weekly, including campaign reach, engagement, spend, redemption performance, and CPM status.</strong></span></p><br><br></li><li><p><span><strong>Analyze campaign results to identify high-performing creators, evaluate return on investment, and recommend which partnerships should be renewed, optimized, or discontinued.</strong></span></p><br><br></li><li><p><span><strong>Maintain accurate records of active and expired campaigns, agreements, and performance data.</strong></span></p><br><br></li></ul><span><strong>6. General Marketing Support</strong></span><ul><li><p><span><strong>Support the wider marketing team with campaign rollouts, cross-functional projects, administrative tasks, and marketing collateral development.</strong></span></p><br><br></li><li><p><span><strong>Collaborate with internal stakeholders to ensure influencer and partnership activities support broader marketing priorities.</strong></span></p><br><br></li><li><p><span><strong>Contribute ideas to improve campaign efficiency, partnership effectiveness, and brand awareness.</strong></span></p><br><br></li></ul><span><strong>Requirements &amp; Qualifications</strong></span><ul><li><p><span><strong>Bachelor's degree in Marketing, Business Administration, Communications, or a related field, or equivalent practical experience.</strong></span></p><br><br></li><li><p><span><strong>1-2 years of experience sourcing influencers, managing creator relationships, and coordinating marketing campaigns.</strong></span></p><br><br></li><li><p><span><strong>Strong negotiation and communication skills, with the ability to manage multiple external stakeholders effectively.</strong></span></p><br><br></li><li><p><span><strong>Experience tracking campaign performance and interpreting marketing metrics such as reach, engagement, CPM, conversions, and return on investment.</strong></span></p><br><br></li><li><p><span><strong>Strong organizational and project management skills, with the ability to manage multiple campaigns, deadlines, and deliverables simultaneously.</strong></span></p><br><br></li><li><p><span><strong>Proficiency in Google Sheets or Microsoft Excel for maintaining databases, tracking campaign costs, and reporting performance.</strong></span></p><br><br></li><li><p><span><strong>Familiarity with social media platforms and creator content formats, particularly Instagram, TikTok, and other relevant platforms.</strong></span></p><br><br></li><li><p><span><strong>Strong attention to detail and the ability to maintain accurate records of agreements, deliverables, campaign spend, and performance.</strong></span></p><br><br></li><li><p><span><strong>A proactive, commercially minded approach with a focus on measurable marketing outcomes.</strong></span></p><br><br></li></ul><span><strong>Key Competencies</strong></span><ul><li><p><span><strong>Influencer and stakeholder relationship management</strong></span></p><br><br></li><li><p><span><strong>Negotiation and commercial awareness</strong></span></p><br><br></li><li><p><span><strong>Campaign planning and execution</strong></span></p><br><br></li><li><p><span><strong>Data analysis and performance reporting</strong></span></p><br><br></li><li><p><span><strong>Budget management and cost optimization</strong></span></p><br><br></li><li><p><span><strong>Organization and attention to detail</strong></span></p><br><br></li><li><p><span><strong>Creative thinking and problem-solving</strong></span></p><br><br></li><li><p><span><strong>Cross-functional collaboration</strong></span></p><br><br></li></ul><span><strong>What Success Looks Like</strong></span><p><span><strong>Success in this role will be measured by the ability to:</strong></span></p><br><br><ul><li><p><span><strong>Build and maintain a strong pipeline of relevant, high-quality influencers and brand partners.</strong></span></p><br><br></li><li><p><span><strong>Deliver influencer campaigns on time and within approved budgets.</strong></span></p><br><br></li><li><p><span><strong>Improve campaign efficiency through competitive negotiations and an effective balance of paid and gifting collaborations.</strong></span></p><br><br></li><li><p><span><strong>Generate measurable reach, engagement, customer acquisition, and discount-code redemptions through influencer partnerships.</strong></span></p><br><br></li><li><p><span><strong>Identify and retain high-performing creators while discontinuing underperforming partnerships when appropriate.</strong></span></p><br><br></li><li><p><span><strong>Maintain accurate, up-to-date influencer databases and weekly performance reports.</strong></span></p><br><br></li><li><p><span><strong>Develop sustainable creator ambassador, affiliate, and brand partnership programs that contribute to Calo's marketing objectives.</strong></span></p><br><br></li></ul> <br><br> </div>

<p>Corporate ERP Governance &amp; Strategic Leadership</p><p><br></p><p>Architect, develop, maintain, and continuously refine the Gulf Air Corporate Emergency Response Plan (ERP) and all associated operational checklists, ensuring seamless integration across Flight Operations, Cabin Operations, Technical, Ground Operations, Security, Commercial, Corporate Communications, Human Resources, Legal, IT, Finance, and Medical Services.</p><p><br></p><p>Exercise delegated authority from the Accountable Manager / Emergency Director to manage corporate crisis readiness, activate ERP protocols, and chair the ERP Governance Committee.</p><p><br></p><p>Establish a formal ERP governance framework, including documented policies, procedures, escalation matrices, activation/de-escalation criteria, and a systematic return-to-normal transition process for incidents involving fatalities, serious injuries, or considerable aircraft damage.</p><p><br></p><p>Conduct periodic audits, readiness reviews, and gap assessments of the ERP and EOC, reporting status and recommendations to the Senior Manager Safety, Safety Review Board (SRB), and Emergency Director / Accountable Manager.</p><p><br></p><p>Outstation &amp; Network Emergency Response Management</p><p><br></p><p>Establish, standardize, and maintain localised Emergency Response Plans (Local ERPs) for all airports across Gulf Air’s network.</p><p><br></p><p>Define station-level activation triggers, response procedures, and command structures; nominate and train Station ERP Leads.</p><p><br></p><p>Ensure each station maintains a designated airline representative within the local Airport Emergency Operations Centre (AEOC / Airport EOC).</p><p><br></p><p>Align all outstation plans with local Aerodrome Emergency Plans (AEPs), Ground Handling Service Provider (GHA) emergency procedures, and host-nation regulatory requirements.</p><p><br></p><p>Conduct regular outstation audits, readiness inspections, and remote/onsite verification of ERP capability, resources, and go-kits, driving a consistent standard of excellence across the network.</p><p><br></p><p>Humanitarian Response &amp; Family Assistance Leadership</p><p><br></p><p>Oversee the readiness, training, and deployment framework for Family Assistance Teams (FAT), and Humanitarian Response Teams.</p><p><br></p><p>Establish protocols for the rapid stand-up of a Family Assistance Centre (FAC) at affected locations, including reception, privacy, medical, psychological, religious, and interpreter support.</p><p><br></p><p>Operate and maintain a multi-channel Emergency Contact Centre (ECC) with secure remote-access capability, staffed and trained to handle inquiries from families, media, government agencies, and internal stakeholders with empathy, accuracy, and cultural sensitivity.</p><p><br></p><p>Drive the experience for those affected by crisis by ensuring every family, passenger, and crew member receives dignified, compassionate, and seamless humanitarian support, from first contact through long-term aftercare.</p><p><br></p><p>Manage processes for personal effects tracking, tracing, storage, and repatriation with dignity, chain-of-custody integrity, and data protection compliance.</p><p><br></p><p>Coordinate with state authorities, embassies, medical examiners, funeral directors, and faith representatives for the repatriation of remains.</p><p><br></p><p>Ensure long-term care, information continuity, and compassionate support for affected families in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and Their Families.</p><p><br></p><p>External Partner, Alliance &amp; Vendor Integration</p><p><br></p><p>Establish formal crisis coordination workflows with all external stakeholders, including Ground Handling Service Providers (GHAs), airport authorities, emergency services vendors, civil aviation authorities, Search and Rescue (SAR) agencies, Accident Investigation Authorities, and government crisis bodies.</p><p><br></p><p>Define emergency protocols with codeshare, alliance, and wet-lease partners, including operating lead determination, shared contact directories, communication channels, and operational handoff procedures.</p><p><br></p><p>Maintain a current external stakeholder contact directory and crisis communication tree, validated at least annually.</p><p><br></p><p>Conduct regular non-crisis engagement, memoranda of understanding, and joint exercises with third-party humanitarian vendors, call-center providers, and emergency service partners to verify readiness and interoperability.</p><p><br></p><p>Build trusted, collaborative relationships that reflect Gulf Air’s commitment to excellence and ethics in every partnership.</p><p><br></p><p>Regulatory Compliance &amp; Data Governance</p><p><br></p><p>Ensure Gulf Air’s ERP and family assistance protocols comply with Bahrain CAA, ICAO, IATA, and global family assistance legislation across all operational and overflight jurisdictions.</p><p><br></p><p>Establish automated systems and procedures for the rapid retrieval of Souls on Board (SOB) data, including infants, persons with reduced mobility (PRMs), and other vulnerable passengers, as well as Dangerous Goods (DG) details for SAR agencies.</p><p><br></p><p>Establish procedures for the accurate, timely, secure, and legally compliant transmission of passenger and crew manifests to authorized authorities upon request.</p><p><br></p><p>Implement robust data privacy and information security controls to safeguard victim, family, and crew personal data during a crisis, acting with ethics and integrity in every handling of sensitive information.</p><p><br></p><p>Monitor changes in global family assistance, aviation safety, and data privacy legislation, ensuring the ERP is updated proactively.</p><p><br></p><p>Responder Care &amp; Employee Psychological Support</p><p><br></p><p>Develop and maintain a comprehensive Employee Assistance Programme (EAP) and Peer Support framework specifically for crisis responders.</p><p><br></p><p>Lead with excellence by ensuring the ERP is optimized into lean, scannable, role-specific digital action checklists, accessible via mobile and web platforms, enabling rapid, disciplined execution under pressure.</p><p><br></p><p>Own the corporate Emergency Operations Centre (EOC) / Crisis Management Centre (CMC), ensuring 24/7 technical readiness, call-out automation, redundant communication systems, crisis management software, and secure remote-access capabilities.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION / QUALIFICATIONS</b></p><ul><li>Bachelor s Degree in Aviation Management, Emergency / Disaster / Crisis Management, Safety Management, Business Administration, or an equivalent major in the related filed.</li><li>Specialised certification/training in Airline Emergency Response Planning, Crisis Command, Family Assistance Management, Disaster Management, Crisis Communications, and/or Train-the-Trainer methodologies from recognised bodies such as IATA, ICAO, FSF, ISASI, or equivalent.</li><li>Formal training in IOSA, ICAO Annex 19, ICAO Annex 13, and global family assistance regulations is highly desirable.</li></ul><p><b><br></b></p><p><b>EXPERIENCE</b></p><ul><li>Minimum 6 years of progressive experience within the airline or aviation industry, with substantial exposure to commercial, operational, and safety-critical functions.</li><li>Minimum 3 years of dedicated experience in emergency response planning, crisis management, or disaster management within an IATA-member airline or equivalent aviation organisation.</li><li>Proven track record in designing, implementing, auditing, and exercising corporate ERPs, mass-event response plans, or government-level crisis management frameworks.</li><li>Demonstrated experience in full-scale emergency simulation exercises, multi-agency coordination, and post-event critique and learning.</li><li>Minimum 3 years in a managerial or leadership position with demonstrable accountability for enterprise-level programmes</li></ul><p><br></p>

<p><strong>JOB SUMMARY</strong></p><p>Responsible for the overall day-to-day operations of Graving Dock and Floating Docks, ensuring the safe, efficient, and environmentally responsible maneuvering, docking, positioning, and undocking of vessels. The position oversees dock operations, coordinates with internal and external stakeholders, ensures work is completed safely, on schedule, and to the required quality standards, and maintains the docks and associated equipment in operational condition.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>A. Dock Operations</strong></p><ul><li><p>Manage and oversee the day-to-day operations of the Graving Dock and Floating Docks.</p></li><li><p>Follow the approved docking schedule and instructions from the Department Head.</p></li><li><p>Receive and review vessel docking plans from the Project Realization Division.</p></li><li><p>Plan and coordinate dock preparation, including block arrangements, cranes, mooring trolley cars, stoppers, winches, and other required equipment.</p></li><li><p>Coordinate with the Movement Master to assess vessel draft, ballast distribution, mooring arrangements, personnel requirements, and equipment deployment before docking.</p></li><li><p>Ensure the required number of riggers and other personnel are available in accordance with approved safe operating and departmental procedures.</p></li><li><p>Take control of the vessel from the Dock Movement Master once the vessel is safely inside the dock, position the vessel accurately, and ensure it is safely seated on the blocks.</p></li><li><p>Coordinate the closing of the Graving Dock gate and operation of winches during docking activities.</p></li><li><p>Coordinate with Pump House Operators and Floating Dock Operators during dewatering operations.</p></li><li><p>Instruct and coordinate divers, where required, to verify the vessel’s position relative to the blocks.</p></li><li><p>Control and coordinate crane movements, wire passing, and mooring rope handling during docking operations.</p></li><li><p>Ensure docking and undocking activities are carried out safely, efficiently, and in accordance with approved procedures.</p></li><li><p>During undocking, ensure the relevant operations are carried out in reverse sequence and formally hand over control to the Dock Movement Master once the vessel is clear and ready to leave the dock.</p></li><li><p>Maintain operations timing record.</p><br></li></ul><p><strong>B. Work Planning & Coordination</strong></p><ul><li><p>Plan and program dock operations based on the repair schedule and instructions received from the Department Head and Ship Repair Division.</p></li><li><p>Conduct daily meetings when its required with Dock Supervisors to review work progress, provide technical guidance, and establish priorities.</p></li><li><p>Monitor the progress of dock activities and outstanding repair-related works.</p></li><li><p>Coordinate continuously with Ship Coordinators and Owners’ Representatives regarding docking, undocking, and related operational requirements.</p></li><li><p>Coordinate with relevant Production and Technical Departments to ensure resources and support are available as required.</p></li><li><p>Recommend overtime requirements where necessary to meet operational and project schedules.</p></li><li><p>Ensure completion of dock-related activities within agreed schedules and required quality standards.</p><br></li></ul><p><strong>C. Safety, Quality & Compliance</strong></p><ul><li><p>Ensure safe working practices are maintained throughout all dock operations.</p></li><li><p>Ensure employees use the required personal protective equipment and comply with applicable safety procedures.</p></li><li><p>Apply, implement, and maintain the requirements of the Company’s Management Systems.</p></li><li><p>Ensure compliance with applicable Quality, Environmental, Occupational Health & Safety, Security Management System for Supply Chain (SMSSC), and Information Security Management System (ISMS) requirements.</p></li><li><p>Ensure dock operations comply with recognized industry practices, Company policies, procedures, and the QEHS&S Manual and Policy.</p></li><li><p>Identify operational risks and take appropriate preventive and corrective actions.</p></li><li><p>Promote a strong safety culture and encourage employees to actively participate in safety and operational improvements.</p><br></li></ul><p><strong>D. Dock Maintenance & Equipment</strong></p><ul><li><p>Ensure the Graving Dock and Floating Docks, including associated facilities and equipment, are maintained in safe and operational condition.</p></li><li><p>Coordinate with relevant Yard Operations Departments for maintenance, repair, and servicing requirements.</p></li><li><p>Monitor the condition and availability of dock equipment and ensure deficiencies are reported and addressed promptly.</p></li><li><p>Ensure operational equipment is available and fit for purpose before commencement of docking and undocking operations.</p><br></li></ul><p><strong>E. People Management</strong></p><ul><li><p>Supervise and provide direction to Dock Supervisors, Dock Operators, Electricians, Mechanics, Work Preparators, Dock Workers, Carpenters/Insulators, and Cleaners.</p></li><li><p>Provide technical guidance and support to subordinate employees.</p></li><li><p>Allocate work and establish priorities according to operational requirements.</p></li><li><p>Encourage teamwork, employee participation, and continuous improvement.</p></li><li><p>Recommend disciplinary action, where necessary, in accordance with Company rules and procedures.</p></li><li><p>Identify training and competency requirements within the section and support employee development.</p><br></li></ul><p><strong>F. Budget & Resource Management</strong></p><ul><li><p>Assist the Department Head in preparing and monitoring the Dock Section budget.</p></li><li><p>Monitor manpower, materials, equipment, and service requirements.</p></li><li><p>Ensure efficient utilization of resources and minimize unnecessary costs.</p></li><li><p>Support effective planning and control of dock-related expenditures.</p><br></li></ul><p><strong>G. Others</strong></p><ul><li><p>Performs other job-related duties as assigned by the superior.</p></li><li><p>To ensure acceptable ISO standards of Quality, Environmental, OHSMS and Security Management System and American Petroleum Institute (API) Q1 are maintained in accordance with recognized working practices and the Company’s QEHS&S Manual and Policy.</p></li><li><p>To ensure safe working practices are maintained at all times.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong> MINIMUM QUALIFICATIONS & EXPERIENCE </strong></p><br><ul><li><p>University Degree in engineering or possession of a valid Ship Master’s Ticket or an equivalent combination of education and relevant work experience.</p></li><li><p>Minimum 8 years of relevant experience in ship repair and/or dock operations.</p></li><li><p>Relevant experience in vessel docking, undocking, marine operations, and shipyard activities is highly desirable</p></li></ul><br><p><strong>REQUIRED SKILLS</strong> </p><br><ul><li><p>Strong planning and organizing skills.</p></li><li><p>Effective leadership and people-management skills.</p></li><li><p>Proactive, self-motivated, and hardworking.</p></li><li><p>Ability to deal effectively with people at all organizational levels.</p></li><li><p>Strong time-management and prioritization skills.</p></li><li><p>Trustworthy, honest, and able to maintain confidentiality.</p></li><li><p>Ability to work effectively under pressure and manage stressful situations.</p></li><li><p>Ability to work independently and prepare professional correspondence.</p></li><li><p>Excellent interpersonal and communication skills.</p></li><li><p>Strong teamwork and collaboration skills.</p></li><li><p>Ability to initiate and implement improvements in working methods with active participation of subordinates.</p></li><li><p>Strong initiative, logical thinking, and problem-solving capability.</p></li><li><p>Ability to assess operational issues with consideration of both immediate requirements and long-term implications.</p></li><li><p>Strong commitment to safety, quality, environmental protection, and operational excellence.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership &amp; Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications &amp; Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud &amp; Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms &amp; End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation &amp; Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance &amp; Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset &amp; Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications &amp; Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><p><b>HR &amp; Payroll Operations Specialist</b></p><br><br><br><p>Join Ecolab's HR team as an HR Operations Specialist based in Bahrain or Dubai, UAE and help make the world cleaner, safer and healthier. We're growing and need talented people like you to help us continue to protect the world's most vital resources.</p><br><br><p>In this role, you will deliver high-quality HR operational support across the employee lifecycle, ensuring an exceptional employee experience and efficient service delivery. You will partner closely with employees, managers, HR Partners, Centres of Excellence (COEs), Finance, payroll providers and external vendors to execute core HR processes, including payroll, benefits, employee administration, HR systems, reporting and compliance. This position will also play a key role in driving continuous improvement initiatives, enhancing operational effectiveness, and supporting regional and global HR priorities.</p><br><br><br><br><p><b>What’s in it For You:</b></p><br><br><ul><li>The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments</li></ul><ul><li>The ability to make an impact and shape your career with a company that is passionate about growth</li></ul><ul><li>The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best</li></ul><ul><li>undefined</li></ul><br><p><b>What You Will Do:</b></p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide end-to-end HR Operations support to employees, managers and local HR teams across the employee lifecycle.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer payroll processes, HR expenses, and vendor relationships, partnering with Finance, banks, and external providers as required.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage leave administration and ensure requests are reviewed and processed in accordance with company policies and local requirements.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support benefits administration, including medical insurance, pension, and other employee benefit programmes.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate medical insurance enrolments, amendments, and terminations for employees and eligible dependents.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate employee records and manage the preparation, issuance, tracking, and filing of employee documentation and letters.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process HR transactions and maintain employee data in Workday and other HR systems, ensuring data accuracy and compliance.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Respond to employee HR enquiries and support knowledge management and content maintenance within MyEcolab.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate medical insurance enrolments, amendments, and terminations for employees and eligible dependents.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support pre-boarding and onboarding activities for new hires and internal transfers, including relocation logistics, temporary accommodation, travel arrangements, and shipment coordination where applicable.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Execute operational employee lifecycle activities, including hires, transfers, promotions, compensation changes, and employee exits.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare HR reports, metrics, and analyses to support data-driven decision-making and business planning.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer HR contracts, supplier agreements, invoicing, and document repositories.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate contingent worker processes, including onboarding, contract management, assignment tracking, vendor engagement, renewals, and offboarding activities.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Talent Acquisition operations, including interview scheduling, job requisition creation and closure, reporting, and recruitment administration.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and implement opportunities to improve HR Operations processes, service delivery, operational efficiency, and employee experience.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support regional and global HR initiatives, projects, policy implementation, talent programmes, and organisational changes.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in HR projects and continuous improvement initiatives as assigned.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform other duties and responsibilities as assigned.</p><br><br><p><b>Minimum Qualifications:</b></p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in human resources or&nbsp;accounting-related field, business administration or other related area.</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 years of Human Resources experience preferably of significant payroll experience.&nbsp;</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluent in both written and spoken English,&nbsp;</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer service focused, superior communication and analytics and Presentation skills</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to interact effectively with all levels of management</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational, time and project management skills</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple priorities and meet critical deadlines</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to identify opportunities for improvement, develop action plans and implement solutions</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong interpersonal skills to make recommendations &amp; decisions based on solid assumptions</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Results-oriented, adaptable with proven drive &amp; follow-through in a fast paced, results driven environment</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated initiative and ability to work independently, as well as in a team setting</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Critical thinking, analytical and problem-solving skills balanced with creativity</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent attention to details</p><br><br><p><b>Preferred Qualifications:</b></p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HR or Accounting Certification</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in Sage or Workday System</p><br><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in MS Office Suite</p><br><br><br><p>&nbsp;#li-imea</p><br><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• Engineering Degree/Diploma in any any engineering field or equivalent required<br>OR<br>•<br>Must have minimum 5 Years experience with The Ritz-Carlton or another hotel company in the engineering department in a similar position<br>CORE WORK ACTIVITIES<br>Maintenance &amp; Repairing<br>Assist Asst. Director of Engineering in preparing administrative reports, budgets, etc. as required.<br>Assist Asst. Director of Engineering in leading daily line-ups to ensure the Ritz-Carlton philosophy is known and energized by all staff members; participate in weekly/monthly departmental meetings.<br>Support TQM, lead problem solving team meetings, manage Good Idea Boards and strive to continuously improve.<br>Attend necessary meetings and functions (in the absence of Asst. Director of Engineering) to support and provide input towards the success of the hotel.<br>Maintain knowledge of hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times.<br>Review daily log books prior to the shift starting and discuss any opportunities with the ADOE before delegating work assignments.<br>Conserve energy by maintaining the utility management program.<br>Inspect and maintain all building systems and life safety systems to ensure minimum down-time, expense and discomfort to our guests.<br>Interview and select applicants as needed, utilizing the Quality Selection Process.<br>Ensure employees maintain safe conditions and procedures in work areas and other associated areas; ensure each employee successfully completes the Training Certification Process and reviews all departmental safety information (i.e. JSAs and MSDSs).<br>Leadership<br>Lead and direct the rest of the Engineering team.<br>Monitor system, equipment and coordinate with internal and external Maintenance Request to rectify the situation immediately.<br>Perform tasks of the Asst. Director of Engineering in his absence.<br>Motivate staff members to achieve common goal.<br>Promote positive work environment.<br>Be firm and fair with the team.<br>Maintain and review hotel SOPs.<br>Continuous look for ways to improve engineering services.<br>Training and Development of Others<br>Perform ad hoc on-the-job individual and team trainings as needed to ensure that all team members have the adequate knowledge and coordinate with Engineering Team to rectify any lack in knowledge immediately.<br>Drive the Engineering Brand Standards and appropriate engagement and communication with guests and colleagues.<br>Proactively participate and assist the Engineering Management to plan and carry out Maintenance and Repairing of the system and Equipments.<br>Communication<br>Ensure that all pertinent information is provided to Concern departments, guests and colleagues.<br>Ensure that all communication with departments, guests and colleagues is complete, accurate, engaging and positive.<br>Maintain confidentiality of all guest information.<br>Attend daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently report all maintenance program and how they were carried out.<br>Attend designated meetings.<br>Act as the point of contact for other departments for all Engineering related issues.<br>Ensure and emphasize prompt solutions and reporting of any maintenance/repairing during the shift. Ensure that the challenge is escalated to ADOE/DOE/General Manager if need be and ensure that all such incidents are discussed in the next line-up and in departmental meeting.<br>Other<br>Plan and schedule work for the team ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.&nbsp;<br>Successfully develops and implements short term and small-scale projects. Accurately estimates and request resources required to successfully achieving goals.<br>Promote open-door policy among staff members; Identify and resolve performance problems not in line with company standards; consistently apply hotel standards/procedures in evaluation and discipline of staff; administer fair employee performance appraisals in a timely manner.<br>Achieve objectives through direction and delegation.<br>Set standards for the department in image, appearance and grooming; properly represent the company and the profession to outside organizations; return business telephone calls the same day.<br>Manage the purchasing, inventory and price value relationship of all parts and tools.<br>Coordinate carpentry projects and control all painting and decorating projects.<br>Oversee maintenance of plumbing systems, grounds and landscaping, swimming pool water features, the central plant, HVAC systems, kitchen facilities, refrigeration systems, laundry facilities, electrical systems, sewage systems.<br>Maintain the guest rooms and public area utilizing the preventive maintenance program.<br>Learn, understand and energize The Ritz-Carlton Gold Standards among engineering staff.<br>Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.<br>Conduct periodic inspections of the hotel buildings and facilities to determine repair needs; establish and coordinate programs of preventive maintenance.<br>Ensure all the CARE Program is carried.<br>Determine priorities for the enhancement, repair and modification of building facilities and equipment; develop five-year plan for enhancement and maintenance of facilities and communicate needs to the Asst. Director of Engineering.<br>Ensure that all work performs to the Ritz-Carlton standards.<br>Effectively communicates with staff in verbal or written form, listens and observes to ensure compression and keeps staff well informed.<br>Consistently sets high standards of quality. Team members demonstrate commitment to provide quality service, establishes and monitors procedures designed to measure quality, and recommends improvements based on experience and feedback obtained.<br>Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations and/or conclusions.&nbsp;<br>Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.&nbsp;<br>Inspect completed work to ensure compliance with blueprints, specifications, instructions and applicable federal, state and local codes; direct any rework or modification.&nbsp;<br>Consistently sets high standards of quality. Team members demonstrate commitment to provide quality service, establishes and monitors procedures designed to measure quality, and recommends improvements based on experience and feedback obtained.<br>Report any unusual finding or safety hazards immediately to the Asst. Director of Engineering.<br>Understand and practice hotel emergency fire procedures.<br>Assist the Asst. Director of Engineering to conduct the department meetings.<br>Follow all department procedures and instructions.<br>Learn, understand, and energize the Ritz-Carlton Philosophy, and Gold Standards.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date with all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning and applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical and procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>About Marriott International and The Ritz-Carlton</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>This position exists to maintain swimmer safety. Lifeguards monitor water conditions and guest behavior, enforcing safety rules and paying close attention to swimmer activities and behavior. Lifeguards may issue warnings when a visitor is creating an unsafe environment and may determine when they need to ask a guest to leave. Lifeguards may also assist new swimmers to help them safely enjoy the water.</p><p>What is in it for you:</p><ul><li>Free Accommodation, transportation, visa/work permit, medical heath insurance</li><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility programs</li></ul><p>What you will be doing:</p><ul><li>Ensure the safety of all guests at the pool and beach areas</li><li>Monitor activities and respond quickly in case of emergencies</li><li>Enforce safety rules and regulations</li><li>Provide first aid when required</li><li>Maintain cleanliness and organization of the poolside area</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid Lifeguard certification (mandatory)</li><li>CPR &amp; First Aid certification</li><li>Previous experience in a similar role preferred</li><li>Strong observation and communication skills</li><li>Ability to remain calm and act quickly in emergencies</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our client, an award-winning hotel group in Cyprus, is seeking experienced and skilled Painters / Polishers to join their team and contribute to maintaining the high standards of their prestigious properties.<br> In this role, you will be responsible for maintaining and improving the appearance and condition of hotel interiors, public areas, guest rooms, back-of-house areas, furniture, fixtures, and other surfaces.<br> The role requires strong attention to detail, a high standard of workmanship, and the ability to work efficiently while maintaining the quality standards expected in a luxury hotel environment.<br> Responsibilities Perform painting, repainting, touch-ups, and decorative finishing throughout the hotel.<br> Prepare surfaces through cleaning, sanding, filling, priming, and minor repairs.<br> Apply paints, stains, varnishes, lacquers, and other finishing products as required.<br> Polish and refinish wooden furniture, doors, fixtures, and other surfaces.<br> Repair and restore damaged or worn painted and polished surfaces.<br> Maintain guest rooms, public areas, back-of-house areas, and other hotel facilities.<br> Ensure high-quality workmanship while minimizing disruption to guests and hotel operations.<br> Safely use and maintain painting, polishing, and maintenance tools and equipment.<br> Follow all hotel health, safety, hygiene, and environmental procedures.<br> Keep work areas clean and organized and properly store tools and materials.<br> Coordinate with the Engineering/Maintenance team and report defects or maintenance issues.<br> Perform other related duties as assigned by the Engineering or Maintenance Manager.<br> Competitive salary as per market standards Proven experience as a Painter, Polisher, or Maintenance Painter, preferably within hotels, resorts, facilities management companies, large commercial properties, or similar technical environments.<br> Technical or vocational training/certification in Painting, Decorating, Carpentry, or a related trade.<br> Previous experience in 4- or 5-star hotels is highly advantageous.<br> Good knowledge of painting techniques, surface preparation, and decorative finishes.<br> Practical experience with furniture and wood polishing/refinishing is an advantage.<br> Ability to work with different types of paints, varnishes, stains, lacquers, and finishing materials.<br> Ability to identify surface defects and carry out appropriate repairs and preparation.<br> Proficient in English.<br> Willingness to relocate and work in Cyprus if selected.<br></span> </div>