IT Support Specialist Jobs

<p>أخصائي علاج طبيعي</p><p>بحريني و عربي الجنسية ذكور</p><p>خبرة سابقة في العمل</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Oracle Fusion IT Support Specialist is responsible for providing technical and functional support for Oracle Fusion Cloud applications. The role ensures the smooth operation of Oracle Fusion modules, resolves system issues, supports end users, manages system configurations, and collaborates with business stakeholders to optimize ERP processes and system performance.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Oracle Fusion Support</strong></p><ul><li><p>Provide first and second-level support for Oracle Fusion Cloud applications.</p></li><li><p>Troubleshoot and resolve system issues, user errors, and process-related incidents.</p></li><li><p>Monitor system performance and ensure application availability.</p></li><li><p>Escalate complex issues to Oracle Support or implementation partners when required.</p></li><li><p>Track and manage support tickets to ensure timely resolution.</p></li></ul><p><strong>Functional Support</strong></p><ul><li><p>Support Oracle Fusion modules such as:</p><ul><li><p>Human Capital Management (HCM)</p></li><li><p>Financials</p></li><li><p>Procurement</p></li><li><p>Supply Chain Management (SCM)</p></li><li><p>Inventory Management</p></li><li><p>Projects Management</p></li></ul></li><li><p>Assist users with transactions, workflows, approvals, and reporting.</p></li><li><p>Provide guidance on system functionality and best practices.</p></li></ul><p><strong>System Administration</strong></p><ul><li><p>Manage user accounts, roles, responsibilities, and security access.</p></li><li><p>Maintain system configurations and setup changes according to business requirements.</p></li><li><p>Support quarterly Oracle updates and system testing activities.</p></li><li><p>Monitor integration processes and interfaces between Oracle Fusion and other applications.</p></li></ul><p><strong>Reporting &amp; Data Management</strong></p><ul><li><p>Develop and maintain reports, dashboards, and analytics using Oracle reporting tools.</p></li><li><p>Assist with data uploads, data validation, and reconciliation activities.</p></li><li><p>Ensure data accuracy, integrity, and compliance with company standards.</p></li></ul><p><strong>Testing &amp; Enhancements</strong></p><ul><li><p>Participate in User Acceptance Testing (UAT) for system enhancements and upgrades.</p></li><li><p>Document business requirements and functional specifications.</p></li><li><p>Coordinate with vendors and consultants on system improvements and projects.</p></li><li><p>Support implementation of new Oracle Fusion modules and functionalities.</p></li></ul><p><strong>User Training &amp; Documentation</strong></p><ul><li><p>Conduct end-user training sessions and system demonstrations.</p></li><li><p>Develop user guides, process documentation, and training materials.</p></li><li><p>Promote user adoption and continuous improvement initiatives.</p></li></ul><p><strong>Compliance &amp; Security</strong></p><ul><li><p>Ensure compliance with IT policies, security standards, and internal controls.</p></li><li><p>Support audits related to ERP systems and data access controls.</p></li><li><p>Maintain confidentiality and security of business data.</p></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or related field.</p></li><li><p>Oracle Fusion certifications are preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–5 years of experience supporting Oracle Fusion Cloud applications.</p></li><li><p>Experience in ERP support, system administration, or business applications support.</p></li><li><p>Experience in manufacturing, industrial, or corporate environments is preferred.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of Oracle Fusion Cloud applications.</p></li><li><p>Understanding of ERP business processes (HR, Finance, Procurement, SCM).</p></li><li><p>Experience with Oracle BI Publisher, OTBI, and reporting tools.</p></li><li><p>Knowledge of system integrations and data migration processes.</p></li><li><p>Familiarity with SQL and database concepts is an advantage.</p></li><li><p>Experience with Service Desk/Ticketing systems.</p></li></ul><p><strong>Key Competencies</strong></p><ul><li><p>Problem Solving</p></li><li><p>Customer Service Orientation</p></li><li><p>Analytical Thinking</p></li><li><p>Communication Skills</p></li><li><p>Attention to Detail</p></li><li><p>Time Management</p></li><li><p>Stakeholder Management</p></li><li><p>Teamwork</p></li></ul><p><strong>KPIs</strong></p><ul><li><p>Ticket Resolution Time (SLA Compliance)</p></li><li><p>User Satisfaction Rate</p></li><li><p>System Availability/Uptime</p></li><li><p>Number of Recurring Issues Resolved</p></li><li><p>UAT Success Rate</p></li><li><p>Oracle Update Testing Completion</p></li></ul><p>Training Effectiveness and User Adoption Rate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>One of our biggest clients in the telecom industry is looking for a Taxation Specialist .</p><p>Duties &amp; Responsibilities:</p><p>Provide ongoing onsite tax technical support, including assistance with the preparation and review of tax returns for a group of companies.</p><p>Conduct tax compliance reviews, including invoice assessments, tax ledger reconciliations, and validation of tax treatments.</p><p>Support responses to requests and inquiries from the National Bureau for Revenue (NBR) and external auditors during audit and review processes.</p><p>Coordinate with external VAT advisors on agreed scope, deliverables, and tax-related projects.</p><p>Identify potential tax risks, assess their impact, and recommend appropriate corrective actions.</p><p>Review periodic tax returns to ensure accuracy, completeness, and compliance with applicable regulations.</p><p>Support the implementation and ongoing compliance of e-invoicing requirements.</p><p>Coordinate with external consultants and advisors on Corporate Income Tax (CIT) and Domestic Minimum Top-up Tax (DMTT) matters.</p><p>Monitor changes in tax legislation and regulations and assess their impact on the organization.</p><p>Maintain accurate tax documentation and support management with tax-related reporting and analysis</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Accounting/Finance, or any related field.</p><p>1-2 year experience in tax and compliance.</p><p>Strong knowledge of Bahrain tax regulations, including VAT, DMTT, and CIT.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About the Role</strong></p><br> <p>A leading American financial institution is seeking a Tax Specialist to join its Bahrain-based team on a secondment basis. This is a regional role covering direct and indirect taxation across the MENA region, requiring strong technical depth, multi-jurisdiction exposure, and familiarity with financial services compliance frameworks.</p><br> <p>The position is ideal for a qualified tax or finance professional looking to deepen their regional expertise within a globally recognised banking environment.<br> <br> &nbsp;</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Manage direct and indirect tax compliance and reporting across MENA jurisdictions</li> <li>Monitor and interpret evolving tax legislation across the GCC and broader MENA region</li> <li>Ensure adherence to VAT, corporate income tax, and withholding tax obligations across applicable countries</li> <li>Support compliance with ESR, CSR, CRS, and FATCA requirements</li> <li>Liaise with internal stakeholders, external advisors, and regulatory authorities</li> <li>Prepare and review tax filings, computations, and supporting documentation</li> <li>Provide technical tax advisory to business units on transactions and structural matters</li> <li>Track regulatory developments and assess their impact on the institution's tax position</li> </ul> <p><strong>Candidate Requirements</strong></p><br> <p><em>Mandatory – all must be met:</em></p><br> <ul> <li>Professional qualification: CA, ACCA, or CPA (completed or finalist)</li> <li>Minimum 2 years of direct work experience in taxation (direct or indirect)</li> <li>Based in Bahrain, or willing to relocate — this is a fully on-site role</li> </ul> <p><em>Preferred:</em></p><br> <ul> <li>3–5+ years of tax experience with exposure to both direct and indirect tax streams</li> <li>Demonstrated experience across GCC jurisdictions (Bahrain, UAE, KSA) and/or broader MENA</li> <li>Working knowledge of ESR, CSR, CRS, and/or FATCA compliance frameworks</li> <li>Prior experience within a banking, financial services, or insurance tax function</li> <li>Familiarity with VAT, corporate tax, and withholding tax across multiple jurisdictions</li> </ul> <p><strong>What Makes a Strong Candidate</strong></p><br> <ul> <li>Multi-jurisdiction GCC/MENA tax experience with a track record of managing compliance calendars</li> <li>Exposure to financial services or banking tax environments</li> <li>Ability to work independently in a structured, regulated institutional setting</li> <li>Strong communication skills to engage with both technical and non-technical stakeholders</li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>More About the Role:</b><br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p><br><p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p><br><p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p><br><p><b>What You'll Get to Do:</b><br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p><br><p><br>• Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br>• Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br>• Update UCA status in the UCA tracker for the assigned region.<br>• Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br>• Track daily activities in the approved ticketing system.<br>• Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br>• Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br>• Perform other related duties as assigned.</p><br><p><b>You'll Bring These Qualifications:</b><br>•Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br>•Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br>•Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br>•Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br>•Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br>•Plans implementation of enhancements and upgrades to the network.<br>•Advise network users of hardware requirements, configurations, and limitations.<br>•Willing to provide On-Site/On-call support. 24/7 365 days a year.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br>•Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p><br><p>NGEN<br>&nbsp;</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 6, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $40,300.00 - $72,850.00<p><span>The Leidos pay range for this job level is a general guideline only&nbsp;and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>

<p>The designee shall be qualified to maintain, modify, and repair electrical power generating and control systems, automatic transfer switches, heating, ventilation, air conditioning and refrigeration (HVAC) systems, and associated equipment. Performs scheduled periodic maintenance on systems and components, and adjusts systems to maintain proper voltage, refrigerant levels, current, frequency, and synchronization. Identifies, repairs, and records malfunctions by removing, repairing, and or replacing defective components. The designee shall maintain systems such as, but not limited to Cummins generator series' DGDK, DSGAB, DGBB, C15D6, C35D6 125D6D, MEPP series 1050, 1070A, PP- 3106A and utilize Cummins Inpower software for diagnostics. This designee shall be qualified to work from blueprints, drawings, and operating a variety of electrician s hand tools and testing instruments. Support various generator/HVAC systems identified in Table 4.5.1 C2 Systems and Associated Support Equipment; Table 4.5.2 ATCALS Systems and Associated Support Equipment; Table 4.5.3 ATC Weather Systems and Associated Support equipment; Table 4.5.4 C2 Air Control Squadron O&amp;M Support, Table 4.5.5 Regional Maintenance Center O&amp;M and Support Equipment. Units range from 15kW to 250kW power generation and 1 - 5 ton HVAC split and roof top configurations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Universal 608 HVAC certification.</li><li>High School diploma or GED. Formal training on power generating equipment and associated equipment such as: military technical training school, vocational college, and/or a four (4) year apprentice program with experience in electrical power production maintenance and repair.</li><li>Willingness to perform other duties outside the HVAC trade.</li><li>Computer knowledge to navigate online training, time keeping and email.</li><li>Four (4) years of practical experience with equipment the technician will maintain. Six (6) months of Cummins Commercial, Advanced Medium Mobile Power Source (AMMPS) and InPower Software experience required.</li><li>Must have or be able to obtain/maintain a US Government Secret Security Clearance. (Note: US Citizenship is required to obtain/maintain a Secret Clearance.)</li><li>Ability to lift of up 50 lbs.</li><li>Ability to do the following for sustained periods of time: stoop, bend, kneel, carry, reach, lift.</li><li>Ability to work in a fast paced, constantly changing environment</li><li>Ability to obtain and maintain a US CENTCOM Medical Exam</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <strong>Duties &amp; Responsibilities:</strong> </p> <ul> <li>Assist with network design and implementation for new events, supporting senior engineers with the installation and setup of network hardware and software.</li> <li>Monitor network performance, diagnose and resolve connectivity and performance issues, and analyse logs.</li> <li>Configure and maintain network devices (routers, switches, firewalls) and assist with routine changes and upgrades.</li> <li>Help maintain network security, manage user permissions, and protect data.</li> <li>Maintain up-to-date documentation of network configurations, diagrams, and release notes.</li> <li>Provide network infrastructure support and assist with any network-related problems.</li> </ul> <p> <strong>Qualifications &amp; Experience:</strong> </p> <ul> <li>Bachelors degree in Information Technology, computer science or a related field (equivalent work experience may be considered).</li> <li>Foundational knowledge of network protocols, hardware (routers, switches, firewalls), and operating systems (e.g., Cisco IOS).</li> <li>Cisco Certified Network Associate (CCNA) or equivalent certification preferred.</li> <li>2 4 years of experience in network support/operations.</li> <li>Previous or current experience working with Exhibitions centers , event management company &amp; convention centers is a plus.</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for IT Infrastructure Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Responsibilities for Desktop, Servers &amp; Network Administrator:</p><ul><li>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certification: MCSE and CCNA</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>More About the Role:</b><br>Join Our Mission to Support the U.S. Navy’s PC Refresh Initiative and Enhance Warfighter Capabilities with Advanced IT Solutions!</p><br><p><br>Leidos is seeking a highly motivated and skilled OCONUS Seat Service Technician to join our team and support the Naval Enterprise Network (NEN) OCONUS portion of the NGEN-R Service Management, Integration, and Transport (SMIT) Contract. This exciting opportunity is in Manama, Bahrain, where you will contribute to the End User Hardware as a Service (EUHWaaS) task order in the Middle East.<br>At Leidos, we are deeply committed to supporting the U.S. Navy and its mission of providing superior technology to ensure the effectiveness of our nation’s defense efforts.</p><br><p><br>By joining us, you will have the unique opportunity to be part of a team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. &nbsp;Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success.<br>&nbsp;<br>If you're looking for a chance to make a tangible difference in the defense of our nation, while advancing your career in the dynamic and rapidly evolving field of IT modernization, this is the opportunity for you.</p><br><p><b>What You'll Get to Do:</b><br>•Support the deployment of new hardware as a service devices (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration.&nbsp;<br>•Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security setting in accordance with Government policies.&nbsp;<br>•Deploy PCs by unboxing equipment, disposing of packaging materials, and transporting systems to buildings throughout the worksite.&nbsp;<br>•Maintain detailed records of the refresh process in remedy tickets, adhering to all work instructions for ticket management.&nbsp;<br>•Complete break-fix actions for EUHW devices, adhering to all work instructions and documenting work in tickets.&nbsp;<br>•Complete seat returns for EUHW devices, adhering to all work instructions and documenting work in tickets.<br>•Communicate with regional lead(s) and on-site end-user POCs to execute system replacements, break-fix actions, and device returns. &nbsp;<br>•Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.<br>•Support completing all actions within the timeframe required by Service Level Requirement (SLR).</p><br><p><b>You'll Bring These Qualifications:</b><br>•Bachelor’s degree in IT or related field, and 2 years related experience; additional years of related experience may be substituted in lieu of a degree.<br>•Must be a US Citizen and posess an active DoD Secret Clearance.&nbsp;<br>•Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.).&nbsp;<br>•Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.).&nbsp;<br>•Proficient with Windows operating systems, including installation, configuration, and troubleshooting.&nbsp;<br>•Strong knowledge of hardware, including desktops, laptops, and peripheral devices.&nbsp;<br>•Ability and willingness to carry up to 30 lbs of equipment.&nbsp;<br>•Familiarity with imaging and deployment tools (e.g., MECM or similar).&nbsp;<br>•Familiarity with data migration and backup procedures.&nbsp;<br>•Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment.&nbsp;<br>•Ability to work independently and in a collaborative, team-oriented environment.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•ITIL Foundations v3 or v4 Certification.&nbsp;<br>•Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments.&nbsp;<br>•Knowledge of network configurations and security protocols.&nbsp;<br>•Strategic thinker with a results-oriented mindset.&nbsp;<br>•High attention to detail and accuracy.&nbsp;<br>•Problem-solving skills and a proactive approach to challenges.</p><br><p>NGEN<br>&nbsp;</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>June 26, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $50,700.00 - $91,650.00<p><span>The Leidos pay range for this job level is a general guideline only&nbsp;and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>More About the Role:</b> <br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p> <p> </p> <p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p> <p> </p> <p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p> <p> </p> <p> <b>What You'll Get to Do:</b> <br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p> <p> <br> Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br> Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br> Update UCA status in the UCA tracker for the assigned region.<br> Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br> Track daily activities in the approved ticketing system.<br> Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br> Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br> Perform other related duties as assigned.</p> <p> </p> <p> <b>You'll Bring These Qualifications:</b> <br> Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br> Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br> Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br> Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br> Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br> Plans implementation of enhancements and upgrades to the network.<br> Advise network users of hardware requirements, configurations, and limitations.<br> Willing to provide On-Site/On-call support. 24/7 365 days a year.</p> <p> </p> <p> <b>These Qualifications Would be Nice to Have:</b> <br> Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br> Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p> <p> </p> <p>NGEN<br> </p> <p><span >.</span></p></div></section>

<p>Inspect and perform preventative maintenance on property s facilities and equipment. Inspect all areas of the property for safety issues and take immediate corrective action. Assist guests regarding property facilities in an informative and helpful way. You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant building maintenance experience is an asset. Strong interpersonal and problem-solving abilities. Highly responsible &amp; reliable. Technical support and Maintenance background is a mandatory.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Profile Summary The IT Associate is responsible for supporting the organization's digital transformation by developing and maintaining business applications, automating processes, and implementing data-driven reporting solutions within the Project Controls Department.<br> The role works closely with engineers, planners, and project managers to improve operational efficiency through technology, process optimization, and effective IT support.<br> Key Responsibilities Support digital transformation and system integration initiatives across the organization.<br> Develop, maintain, and enhance business applications based on operational requirements.<br> Design, implement, and maintain KPI dashboards and reporting solutions.<br> Automate workflows and streamline processes within the Planning &amp; Project Controls Department.<br> Provide technical support, troubleshooting, and system maintenance for departmental applications.<br> Collaborate with engineers, planners, and project managers to identify business needs and deliver effective IT solutions.<br> Analyze existing processes and recommend technology improvements to enhance productivity and accuracy.<br> Prepare technical documentation, user manuals, and training materials.<br> Perform additional duties and special assignments as directed by the General Manager – Project Controls.<br> Qualifications, Skills &amp; Experience Bachelor's degree in Information Technology, Computer Science, or a related discipline.<br> Strong analytical and problem-solving abilities.<br> Experience with process automation tools and workflow optimization.<br> Knowledge of data analysis, KPI reporting, and dashboard development.<br> Familiarity with project planning and project controls systems.<br> Excellent organizational skills and attention to detail.<br> Strong communication, stakeholder management, and teamwork skills.<br> Ability to work independently while managing multiple priorities.<br> Proactive approach to identifying and implementing technology improvements.<br> Experience in application development, system support, or IT operations.<br> Hands-on experience with business process automation and reporting tools.<br> Experience supporting multidisciplinary teams in a project-based environment is preferred.<br> Exposure to engineering, construction, or project controls environments is an advantage.<br></span> </div>

<p>Inspect and perform preventative maintenance on property s facilities and equipment Inspect all areas of the property for safety issues and take immediate corrective action Assist guests regarding property facilities in an informative and helpful way You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant building maintenance experience is an asset</li><li>Strong interpersonal and problem-solving abilities</li><li>Highly responsible &amp; reliable</li><li>Technical support and Maintenance background is a mandatory</li><li>At least 1 year of hotel industry experience</li><li>AC maintenance experience preferred (not Mandatory)</li></ul>

<p>At Nexcel Computer Solutions, we rely on our IT systems to power the solutions that help consumers around the world.&nbsp;</p><p>We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient.&nbsp;</p><p>In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.</p><p>Immediate opening for capable, hardworking, team player to manage inside and outside customers IT needs/requirements.&nbsp;</p><p>Successful candidate will be stable, experienced, willing to work as a team and handle a variety of areas including desktop support; network maintenance and support; phone system; security cameras; software, OS; etc.&nbsp;</p><p>From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth</p><p>&nbsp;</p><p><strong>Objectives of this Role</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own projects, solutions, and key responsibilities within a larger business initiative</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle business-critical IT tasks and systems administration</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and evaluate emerging technologies, hardware, and software</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track and maintain hardware and software inventory</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Daily and Monthly Responsibilities</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage service calls on a daily basis</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers etc</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monthly visits to AMC clients to analyze, record and suggest upgrades as necessary</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers, POS etc</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train employees on both software and hardware, troubleshoot, and provide technical support to team</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain Service Reports and system performance reports at client</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously analyze current processes, technologies, and vendors to identify areas of improvement</p><p><strong>&nbsp;</strong></p><p><strong>Skills and Qualifications</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in technology or computer science</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience in IT management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with or knowledge of programming languages and operating systems, current equipment and technologies, backup and recovery procedures, and system performance monitoring</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise with implementing, configuring, and testing solutions</p><p>&nbsp;</p><p><strong>Preferred Skills</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven leadership skills</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong creative and analytical thinking</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional certifications</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our of our Elite Client is looking for a M365 &amp; SharePoint Technician</p><p>Location : Bahrain</p><p>Duties &amp; responsibilities:</p><ul><li>Perform SharePoint administration, including site collection management, permissions, and backups.</li><li>Design, develop, and customize SharePoint sites, libraries, lists, and workflows based on business requirements.</li><li>Manage site collections, user permissions, access control, and data backups to ensure high availability and security.</li><li>Provide day-to-day administration and troubleshooting support across the broader Microsoft 365 application stack.</li><li>Build and optimize low-code applications and digital workflows using PowerApps and Power Automate to streamline helpdesk and departmental processes.</li><li>Troubleshoot and resolve M365 and SharePoint issues, ensuring minimal downtime and optimal performance.</li><li>Create and configure SharePoint sites, lists, libraries, workflows, and web parts, and develop basic custom forms using PowerApps and Power Automate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualification &amp; Experience:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (equivalent work experience may be considered).</li><li>Strong foundational skills in Microsoft PowerApps and Power Automate.</li><li>Solid understanding of Microsoft 365 (Office 365) and Azure cloud ecosystems.</li><li>Strong troubleshooting mindset, clear communication skills, and the ability to adapt rapidly to existing infrastructure and workflows.</li><li>2 4 years of experience in Microsoft 365 administration and automation.</li><li>Previous or current experience working with Exhibitions centers , event management company &amp; convention centers is a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>