Git Jobs in Bahrain
1587 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Senior Process Engineer</p><b>Job Description</b><p>Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. </p><br><p>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.</p><br><p>In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.</p><br><p><span>We are looking for a <b>Senior Process Engineer</b> to provide technical leadership, development and control to the Family care Asset Tissue machine at Askar mill. so that it maintains the highest levels of productivity and profitability while maintaining high EHS and quality levels. Provide technical support to the Operations Team to ensure continuous and</span></p><br><p><span>competitive operations, to ensure smooth transition of production at converting section. </span></p><br><p><b>Key Responsibilities:</b></p><br><ul><li><span>Achieve a safe operating environment by promoting and auditing both EHS practices and training measures within the GCC Manufacturing. </span></li><li><span>Participate in the design programs that maintain occupational health, EHS and</span> <span>environment of the highest standard.</span></li><li><span>Comply with Corporate policies, procedures and statutory requirements by attendance at internal and external seminars and courses, reading books and journals and communicating with manufacturers’ representatives and assimilate the information for the purpose of achieving the highest levels of plant reliability and EHS.</span></li><li><span>All Regulatory Standards must be followed and achieved.</span></li><li><span>Monitor quality conformance, investigate causes of deviation and recommend</span> <span>appropriate solutions. Assist in the maintenance of quality specifications and the</span> <span>Centerline System to enable conformance to both customer requirements and machine capabilities</span>. <span>The development of a comprehensive quality control program that minimize waste and improves customer perception.</span></li><li><span>Ensure that the environmental design and operations of the project are within compliance of the standards of the Corporation and the Government.</span></li><li><span>Provide technical support on defined projects and ongoing improvements of processes, products and quality through innovative solutions to problems and the application of new technology. Maintain a technical monitoring service to the facility by applying accumulated experience of local technology and keeping abreast of external technology</span></li><li><span>Provide professional engineering knowledge and expertise for the solution of Mill daily operating problems. Utilize LEAN Manufacturing tools to address root causes and set standards to avoid repeated failures. </span></li><li><span>Develop and provide training programs for Operation crews </span><span>in order to</span><span> elevate their knowledge of process and equipment</span></li><li><span>Audit and make recommendations for the solution of problems relating to production, cost and quality of all production to assure the attainment of Mill Objectives and compliance with government regulations.</span></li><li><span>Recommend items for Capital Budgets and major maintenance budgets and implement project assignments on authorized budgets within the prescribed time limits and cost allowances.</span></li><li><span>Statistical analysis of process and quality data utilizing existing tools. </span></li><li><span>Continuously seek innovative solutions and lead by example</span></li><li><span>The incumbent is responsible for liaising with the suppliers to optimize all materials used.</span></li><li><span>Be a lead and role model for the Process engineers that report to him/her</span></li><li><span>Successful implementation of projects and trials on various assets and the maintenance</span> <span>of MSDS’s</span></li><li><span>All Material usages to be investigated and optimized</span></li><li><span>Implementing center lining and LEAN Manufacturing principles</span></li><li><span>Owner of Safety Element standard as part of EHS Management System</span></li><li><span>Drive Cost Transformation target with Lever 2 & 4 by improving efficiency and reducing </span><span>waste as well as optimizing cost of material</span></li></ul><ul><li><u><b>People Management</b></u></li><li><span>Provide coaching and development for teams and individual employees</span></li><li><span>Identifies training needs and arranges on-the-job training, and the development of</span> <span>subordinates</span></li><li><span>Establish a culture of consequence</span></li><li><span>Manage the performance assessment sessions for organization. Convey said ratings to</span> <span>people with specific feedback for improvement</span></li><li><span>Manage a succession planning system for your organization, identify potential growth</span> <span>opportunities for people and help them achieve. Identify potential resignation, retirement,</span> <span>etc. and ensure the company is ready for it</span></li><li><span>Create an environment of continuous improvement through empowerment, education</span> <span>and training. Develop a sense of belonging by creating a workplace that encourages high</span> <span>involvement and maximizes the capabilities of team and individuals. Focus on identifying</span> <span>potential leaders through KC Culture demonstration: 6 main behaviors in our culture:</span> <span>win consistently, continuously improve, build trust, build talent, make decisions, think</span> <span>customer. 4 values: caring, accountability, innovation, authentic.</span></li><li><span>Be the champion of Culture of Coaching ad Culture of Accountability</span></li></ul><ul><li><u><b>Compliance</b></u></li><li><span>Promote Up Stander culture in the facility</span></li><li><span>Know departmental related work instructions, SOP s and CFI s and perform Family </span></li><li><span>Care Manufacturing accordingly</span></li></ul><p><b>To succeed in this role, you will need the following qualifications:</b></p><br><ul><li><span>Graduate Chemical or Mechanical Engineering degree or equivalent.</span></li><li><span>Min. 5 years of Technical/Production experience in family Care manufacturing</span></li><li><span>A strong record of success in process improvement</span></li><li><span>Professional credibility</span></li><li><span>Lean Six Sigma exposure</span></li><li><span>Capable physically to work at Family care environment (Tissue Machine, RO plant, ETP, boiler) and to communicate withcross support team members. </span></li></ul><p><b>Led by Purpose. Driven by You.</b></p><br><p><b>And finally, the fine print….</b></p><br><p><br>For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. </p><br><p>The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. </p><br><p>Employment is subject to verification of local policies.</p><br><b>Primary Location</b>Olayan Facility<b>Additional Locations</b><b>Worker Type</b>Employee<b>Worker Sub-Type</b>Regular<b>Time Type</b>Full time </div>
<p>To provide coordinated communications and operational support to the Student Development and Wellbeing Department team, ensuring that students and staff are effectively informed about, engaged with and supported through the Departmentu2019s programmes, services and activities. The Communications Coordinator is a central point of contact for departmental communications and promotion of Department events. Key Responsibilities: Coordinate and implement timely communications and promotional activities for the Departmentu2019s programmes, services, resources, events and initiatives, aligned with the University's academic calendar and departmental schedules. Develop and maintain an annual departmental communications and events calendar, ensuring that key activities, campaigns, deadlines and promotional requirements are planned and communicated in a timely manner. Liaise with relevant University departments and stakeholders to obtain required approvals, resources and support for departmental communications, events and promotional activities. Manage and maintain the Department's presence and information across the University's Virtual Learning Environment (VLE), website, media boards, ConnectEd and other approved communication channels including digital channels and social media. Regularly review and update departmental webpages, VLE content, student guidance, announcements and other digital resources to ensure information is accurate, current, accessible and engaging. Prepare, write and distribute communications, press releases, announcements, promotional materials and digital content for students, faculty and relevant stakeholders. Maintain departmental communications resources, including press releases, departmental information, publications, photographic database images, and promotional materials. Support the development and production of departmental publications, including brochures, student Information booklets and other printed and digital resources, working with suppliers and the University's Marketing and Communications (MarComs) team as appropriate. Ensure that communications are appropriate to the intended audience and reflect the University's professional standards and brand guidelines. Assist other department coordinators with the planning, scheduling and coordination of practical arrangements for events, including room bookings, facilities, equipment, materials, media and photographic coverage etc. where required. Organise media plans for post-event promotion and dissemination of information. Represent the department as a welcoming and professional first point of contact for students, staff, visitors and external stakeholders engaging with the Department. Welcome visitors and provide accurate information about departmental services, programmes and activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in marketing/communications/media or similar subject Excellent English written and verbal communication skills, with the ability to adapt communication style and content to different audiences. Strong digital and IT skills, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint etc as well as other software applications for design and content creation; experience using Virtual Learning Environments, CRM/database systems and digital communication platforms. Prior experience with graphic design, poster production / digital content creation Understanding of social media platforms and their appropriate use for promoting programmes, services, events and organisational achievements. Strong visual communication and creative skills, with an ability to produce engaging and professional promotional materials. Excellent organisational and time-management skills, with the ability to coordinate multiple activities, priorities and deadlines simultaneously. Strong attention to detail and commitment to maintaining high standards of accuracy and presentation. Friendly and welcoming personality Effective contributor as a team member; ability to work under pressure and multi-task in a busy student-centred environment. A flexible working approach; some out of hours attendance may be required to cover student events organized by the Department.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b> <u>Industrial Heater specialist</u></p><p> </p><p><b>Position Overview:</b></p><p>We are seeking an experienced Industrial Heater specialist to join our team. The successful candidate will be responsible for designing, developing, and manufacturing a wide range of industrial heaters. As an Industrial Heater Engineer, you will play a crucial role in ensuring the efficient and reliable operation of heating systems used in industrial processes. The ideal candidate will have a strong background in industrial heater manufacturing and possess comprehensive knowledge of various heater types and applications.</p><p> </p><p><b>Responsibilities:</b></p><ul><li>Design, develop, and optimize industrial heaters for a variety of applications, including but not limited to tubular heaters, Mica Flat heaters, Mica band heaters, fang immersion heaters, thermocouples, temperature sensors, Ceramic / Nozzel / Band heaters, Finned heaters, cartridge heaters, ceramic heaters, customized ducting heaters, and customized Ovens.</li><li>Demonstrate expertise in welding steel and stainless-steel materials, employing various welding techniques such as shielded metal arc welding (SMAW), gas metal arc welding (GMAW), and tungsten inert gas (TIG) welding.</li><li>Collaborate with cross-functional teams, including product development, manufacturing, and quality assurance, to ensure that industrial heaters meet customer requirements and industry standards.</li><li>Conduct research and analysis to identify new technologies, materials, and manufacturing methods for improving heater performance, energy efficiency, and cost-effectiveness.</li><li>Perform detailed engineering calculations, simulations, and modelling to ensure the proper sizing and performance of industrial heaters.</li><li>Create technical specifications, drawings, and documentation for manufacturing and assembly processes.</li><li>Conduct testing and validation of industrial heaters to validate performance, durability, and safety.</li><li>Troubleshoot and resolve technical issues related to industrial heaters during the manufacturing process or in the field.</li><li>Provide technical support to customers, sales teams, and service personnel regarding industrial heater selection, installation, operation, and maintenance.</li><li>Stay updated with industry trends, regulations, and advancements in industrial heater technology.</li></ul><p> </p><p><b>Qualifications & Experience:</b></p><ul><li>Preferred Diploma/Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. </li><li> 5-10 Years of Proven experience in industrial heater manufacturing, with a focus on designing and developing various heater types and applications.</li><li>In-depth knowledge of industrial heater technologies, materials, and manufacturing processes.</li><li>Proficiency in engineering software and tools for design, simulation, and analysis.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Attention to detail and a commitment to producing high-quality work.</li><li>Prior experience with customized heater solutions and OEM manufacturing is a plus.</li></ul><p> </p><p><b>Location: Bahrain, On-Site</b></p><p><br></p><p><b>Salary and Benefit:</b></p><p>The salary for this position will be determined based on the candidate's level of experience and qualifications.</p><p>Note: This job description is intended to convey information essential to understanding the scope of the Industrial Heater Engineer role. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities.</p><p> </p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Experience:</b></p><ul><li>Preferred Diploma/Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. </li><li> 5-10 Years of Proven experience in industrial heater manufacturing, with a focus on designing and developing various heater types and applications.</li><li>In-depth knowledge of industrial heater technologies, materials, and manufacturing processes.</li><li>Proficiency in engineering software and tools for design, simulation, and analysis.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Attention to detail and a commitment to producing high-quality work.</li><li>Prior experience with customized heater solutions and OEM manufacturing is a plus.</li></ul><p><br></p></div>
<p>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project ( https://tendem.ai/) and create high-quality presentations for real-world use cases. In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations. This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.</p><p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p><p>This is a freelance role for a Tendem project. As a Presentation Designer, you will focus on storytelling and visual hierarchy. We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers. You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.</li><li>Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.</li><li>Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.</li><li>Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.</li><li>Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.</li></ul><p>Apply, pass qualification(s), and start contributing to projects aligned with your expertise on your own schedule.</p><p><strong>Educational qualifications</strong></p><ul><li>At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.</li><li>Bachelor s or Master s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.</li></ul><p><strong>Academic and/or Professional Experience</strong></p><ul><li>Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).</li><li>We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.</li><li>A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.</li></ul><p><strong>Technical Skills (Essential)</strong></p><ul><li>Presentation software: Expertise in PowerPoint, Keynote, etc., for building complex, dynamic, and perfectly animated decks.</li><li>Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.</li><li>Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.</li><li>Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.</li></ul><p><strong>Additional requirements</strong></p><ul><li>Hands-on experience creating high-end, premium corporate-meets-creative style layouts.</li><li>Strong attention to detail and absolute commitment to visual perfectness.</li><li>Self-directed work ethic with the ability to troubleshoot design challenges independently.</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p>Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization. Applications without a portfolio link, or without relevant presentation cases, will not be considered.</p><p><strong>Project time expectations</strong></p><ul><li>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable. Bachelor s or Master s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus. Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates). We are looking for specialists who have a deep understanding of pacing, storytelling, and information design. A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential. Presentation software: Expertise in PowerPoint, Keynote, etc., for building complex, dynamic, and perfectly animated decks. Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts. Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling. Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables. Hands-on experience creating high-end, premium corporate-meets-creative style layouts. Strong attention to detail and absolute commitment to visual perfectness. Self-directed work ethic with the ability to troubleshoot design challenges independently. English proficiency: Upper-intermediate (B2) or above (required)</p>
<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach & Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk & Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<h4>Who you’ll become</h4>
<p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p>
<h4>What you’ll do</h4>
<p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p>
<ul>
<li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li>
<li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li>
<li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their digital transformation journey.</li>
<li>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.</li>
<li>After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.</li>
<li>You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings.</li>
<li>You will also provide demand generation support through marketing events and deal execution support by responding to requests for proposals.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>2-3 years of professional experience with a strong foundation in finance topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</li>
<li>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</li>
<li>A cooperative and productive approach to working relationships, internally and externally.</li>
<li>Quote to cash (Q2C) is strongly preferred.</li>
<li>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li>
<li>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li>
<li>Strong business acumen, including demonstrated knowledge of business processes and/or industries.</li>
<li>Proficiency in English to engage with our global network.</li>
<li>AI focus areas: AI adoption mindset, agentic AI day-to-day practice, and context engineering.</li>
<li>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</li>
<li>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</li>
<li>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</li>
<li>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</li>
</ul>
<h4>The SAP Academy for Customer Success</h4>
<p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p>
<h4>About SAP Academy for Customer Success</h4>
<p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p>
<p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.</p>
<p>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p>
<p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p>
<p>We are planning a practical and immersive portion of our program, which will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.</p>
<p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.</p>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.</p>
<p>As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of equal employment opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.</p>
<p>Successful candidates might be required to undergo a background verification with an external vendor.</p>
<h4>AI usage in the recruitment process</h4>
<p>For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Graduates joining the business in a Graduate role and engaging in all elements of the <strong>ADVANCE </strong>program. The program is designed to introduce and build essential business and personal skills, helping to enhance the transition from student to professional.</p><br><p>Graduates are assigned duties that will provide a broad, well-rounded learning experience within the field they are joining at Graduate entry level.</p><br><p>The <strong>ADVANCE</strong> program lasts approx. 24 months but the successful completion of the program is only to be used as an indicator for strong performance in line with other indicators (strong or above performance rating etc.)</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Builds analytic and design skills.</li><li>Conducts engineering design under the supervision of an experienced engineer.</li><li>Creates designs, calculations, sketches, diagrams, schematic drawings, and final working drawings under the supervision of an experienced engineer.</li><li>Collects and analyzes data under the supervision of an experienced engineer.</li><li>Uses computer software as a tool for solving basic engineering problems.</li><li>Performs work in accordance with agreed upon budget and schedule under supervision.</li></ul><br>Qualifications<br><ul><li>Bachelor’s Degree in Mechanical Engineering from an accredited University.</li><li>Bahraini National.</li><li>Candidates must be recent graduates, having graduated within the last 24 months or no earlier than September 2024, to be eligible for AECOM's Graduate Program.</li><li>Successful applicants must have achieved a minimum GPA of 3.2 and above.</li><li>If you hold a Master’s Degree, it should have started within 12 months of completing your Bachelor’s Degree to ensure continuous education and meet program requirements.</li><li>Candidates with more than 1 year of postgraduate work experience are not eligible for the program and are encouraged to apply for our professional-level roles instead.</li></ul><br>Additional Information<br><p>Program Onboarding & Orientation: October 2026 (This includes an induction and meet-and-greet for the entire graduate cohort from all our offices in the ME)</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Bahrain </div>
</div>
<p>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project ( https://tendem.ai/ ) and create high-quality presentations for real-world use cases. In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations. This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.</p><p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p><p>This is a freelance role for a Tendem project. As a Presentation Designer, you will focus on storytelling and visual hierarchy. We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers. You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.</li><li>Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.</li><li>Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.</li><li>Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.</li><li>Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.</li></ul><p>Apply, pass qualification(s), and start contributing to projects aligned with your expertise on your own schedule.</p><p><strong>Educational qualifications</strong></p><p>At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable. Bachelor s or Master s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.</p><p><strong>Academic and/or Professional Experience</strong></p><p>Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates). We are looking for specialists who have a deep understanding of pacing, storytelling, and information design. A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li><strong>Presentation software:</strong> Expertise in PowerPoint, Keynote, etc., for building complex, dynamic, and perfectly animated decks.</li><li><strong>Design tools:</strong> Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.</li><li><strong>Data & information design:</strong> Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.</li><li><strong>Typography & animation:</strong> Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.</li></ul><p><strong>Additional requirements</strong></p><ul><li>Hands-on experience creating high-end, premium corporate-meets-creative style layouts.</li><li>Strong attention to detail and absolute commitment to visual perfectness.</li><li>Self-directed work ethic with the ability to troubleshoot design challenges independently.</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p>Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization. Applications without a portfolio link, or without relevant presentation cases, will not be considered.</p><p><strong>Project time expectations</strong></p><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p><strong>Compensation</strong></p><p>On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable. Bachelor s or Master s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.</p><p>Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates). We are looking for specialists who have a deep understanding of pacing, storytelling, and information design. A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li><strong>Presentation software:</strong> Expertise in PowerPoint, Keynote, etc., for building complex, dynamic, and perfectly animated decks.</li><li><strong>Design tools:</strong> Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.</li><li><strong>Data & information design:</strong> Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.</li><li><strong>Typography & animation:</strong> Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.</li></ul><p><strong>Additional requirements</strong></p><ul><li>Hands-on experience creating high-end, premium corporate-meets-creative style layouts.</li><li>Strong attention to detail and absolute commitment to visual perfectness.</li><li>Self-directed work ethic with the ability to troubleshoot design challenges independently.</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SkillUp MENA is seeking an experienced and visionary Head of Products to lead the strategy, development, and lifecycle management of our learning technology products and digital solutions. The successful candidate will define the product vision, drive innovation, and collaborate with cross-functional teams to deliver scalable, customer-centric products that support business growth across the MENA region. This role requires a strong blend of strategic thinking, market insight, leadership, and technical understanding.</p><p><b>Key Responsibilities</b></p><ul><li>Define and execute the product vision, strategy, and roadmap aligned with the company's business objectives.</li><li>Lead the end-to-end product lifecycle, from ideation and market research to launch and continuous improvement.</li><li>Conduct market analysis, customer research, and competitor benchmarking to identify new product opportunities.</li><li>Work closely with Engineering, UX/UI, Sales, Marketing, Customer Success, and Learning teams to deliver high-impact products.</li><li>Prioritize product initiatives based on customer value, business impact, and technical feasibility.</li><li>Define product requirements, user stories, and acceptance criteria for development teams.</li><li>Monitor product performance using KPIs and analytics, making data-driven decisions to optimize product success.</li><li>Lead product launches and support go-to-market strategies with Sales and Marketing teams.</li><li>Gather customer feedback and translate insights into actionable product enhancements.</li><li>Build, mentor, and lead a high-performing Product Management team.</li><li>Manage product budgets, resource planning, and product governance.</li><li>Stay informed about emerging technologies, AI trends, SaaS innovations, and developments in the Learning & Development industry.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Business Administration, Engineering, Information Systems, or a related field. Master's degree (MBA or related field) is preferred.</li><li>8+ years of experience in Product Management, including at least 3 years in a leadership role.</li><li>Proven experience managing SaaS, EdTech, LMS, or enterprise software products.</li><li>Strong understanding of Agile, Scrum, Lean Product Management, and product development methodologies.</li><li>Experience working with regional or international markets is highly preferred.</li><li>Required Skills</li><li>Strategic product management and roadmap planning.</li><li>Leadership and team management.</li><li>Product discovery, market research, and customer-centric thinking.</li><li>Strong analytical and data-driven decision-making skills.</li><li>Excellent communication, presentation, and stakeholder management abilities.</li><li>Experience with Agile tools such as Jira, Azure DevOps, or similar platforms.</li><li>Financial and commercial awareness with experience managing product budgets.</li><li>Strong problem-solving and prioritization skills.</li><li>Knowledge of AI-powered products, cloud technologies, and digital transformation solutions is an advantage.</li><li>Fluent in English; Arabic is a strong advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Overview</strong><br>We are looking for a dedicated professional to manage and optimise our SAP systems, ensuring they effectively support our diverse business operations. This is a FULL_TIME position based in Manama, Bahrain. The ideal candidate will play a crucial role in analysing, designing, and implementing SAP-based solutions to enhance our business processes and drive efficiency across the organisation.<br><strong>Responsibilities</strong></p><br><br><ul><li><p>Business Analysis: Gather requirements, analyze processes, identify gaps, and propose SAP-based solutions for sales and service and other functional modules.</p><br><br></li><li><p>Configuration & Design: Configure SAP SD/CS modules (e.g., sales orders, contracts, pricing, billing, service notifications, repair orders, pricing conditions).</p><br><br></li><li><p>Implementation: Lead or participate in full lifecycle implementations, including design, build, test, and go-live.</p><br><br></li><li><p>Integration: Ensure seamless integration with other SAP modules (MM, FI, PS) and external systems.</p><br><br></li><li><p>Support & Troubleshooting: Provide expert support, resolve incidents, and manage post-go-live issues.</p><br><br></li><li><p>Documentation: Create functional specifications, test cases, and user manuals.</p><br><br></li><li><p>Training & Communication: Train end-users, communicate with stakeholders, and lead workshops.</p><br><br></li><li><p>Upgrades and Migration: Assisting in system upgrades, applying SAP Notes, and supporting data migration projects.</p><br><br></li><li><p>System Integration: Integrate SAP systems with non-SAP applications and cloud services to support end-to-end business processes.</p><br><br></li><li><p>Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.</p><br><br></li><li><p>Demonstrate and apply a thorough understanding of complex SAP systems. Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the engagement team and client management through written correspondence and verbal presentations.</p><br><br></li><li><p>Collaborate with other members of the IT team to deliver the SAP requirements and develop work program timelines, risk assessments, design documents, and other planning documents. Provide guidance and expertise to team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues with regards to SAP systems.</p><br><br></li><li><p>Ability to conduct risk assessment and audits around SAP and support various SAP internal projects.</p><br><br></li><li><p>Deliver facts, analyses and recommendations in an accurate, clear and concise manner.</p><br><br></li><li><p>Handle multiple technically complex projects or engagements simultaneously</p><br><br></li><li><p>Foster relationships with all divisions at appropriate levels.</p><br><br></li><li><p>Drive high-quality work products within expected timeframes and on budget.<br></p><br><br></li></ul><p><strong>Qualifications</strong></p><br><br><ul><li><p>Proven 5-7 years of relevant experience in SAP Consulting, with a focus on SAP SD& Service module.</p><br><br></li><li><p>Bachelor's degree in Computer Science, Network Engineering or Computer engineering, information technology or engineering in any other related field.</p><br><br></li><li><p>Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.</p><br><br></li><li><p>Excellent analytical and problem-solving skills, with the ability to translate business needs into technical solutions.</p><br><br></li><li><p>Ability to manage multiple priorities and work effectively both independently and as part of a team.</p><br><br></li><li><p>Relevant SAP certifications are highly desirable.</p><br><br></li></ul>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p><br> <p><span>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br> <p><span>Who You’ll become </span></p><br>
<p><span>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. </span></p><br> <p><span>What You’ll Do </span></p><br>
<p><span>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to: </span></p><br>
<p><span>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP. </span></p><br>
<p><span>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. </span></p><br>
<p><span>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey. </span></p><br> <p><span>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. </span></p><br> <p><span>What You Bring </span></p><br>
<p><span>2-3 years of professional experience with a strong foundation in Finance Topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills. </span></p><br>
<p><span>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency. </span></p><br>
<p><span>A cooperative and productive approach to working relationships, internally and externally. </span></p><br>
<p><span>Quote To Cash (Q2C) is strongly preferred </span></p><br>
<p><span>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. </span></p><br>
<p><span>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. </span></p><br>
<p><span>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. </span></p><br>
<p><span>Proficiency in English to engage with our global network. </span></p><br>
<p><span>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) </span></p><br>
<p><span>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. </span></p><br>
<p><span>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. </span></p><br>
<p><span>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. </span></p><br>
<p><span>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative. </span></p><br> <p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. </p><br> <p><strong>About SAP Academy for Customer Success </strong></p><br>
<p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. </p><br>
<p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits. </p><br> <p>#SAPAcademyforCustomerSuccess </p><br>
<p>#SAPNextGen </p><br> <p>SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. </p><br> <p>SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. </p><br> <p>We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. </p><br> <p>During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. </p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 458635 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> T</span></div>
<p><h4>Shape the future of health insurance operations</h4>
<p>We are transforming the way healthcare operations are delivered through automation, artificial intelligence, and data-driven decision making. We are seeking an experienced Automation Process Lead to drive our automation and digital transformation agenda across health operations.</p>
<p>This is a strategic role for a forward-thinking professional who combines operational excellence, healthcare expertise, and technology acumen to deliver scalable process improvements, enhanced customer experiences, and measurable business value.</p>
<p>If you are passionate about innovation, operational transformation, and leveraging AI to redefine healthcare administration, we would love to hear from you.</p>
<h4>What you do</h4>
<p>As the Automation Process Lead, you will be responsible for leading and executing the automation strategy across health operations while ensuring regulatory compliance, operational excellence, and sustainable value creation.</p>
<h4>Strategic leadership & automation</h4>
<ul>
<li>Develop and execute the health operations automation roadmap aligned with business objectives and KPIs.</li>
<li>Identify, prioritize, and implement high-impact automation opportunities across claims and medical approvals processes.</li>
<li>Lead end-to-end automation initiatives that improve efficiency, accuracy, and service quality.</li>
<li>Establish strong automation governance, controls, and monitoring frameworks.</li>
<li>Drive process re-engineering and standardization initiatives before automation deployment.</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Increase straight through processing (STP) rates across key operational processes.</li>
<li>Reduce manual touchpoints and eliminate process inefficiencies.</li>
<li>Improve turnaround times (TAT) and optimize cost per transaction.</li>
<li>Monitor and enhance compliance, quality, and operational performance metrics.</li>
<li>Lead continuous improvement initiatives to deliver sustainable operational gains.</li>
</ul>
<h4>Technology & innovation</h4>
<ul>
<li>Collaborate closely with operations, IT, digital, and data teams to implement automation solutions.</li>
<li>Support the development and optimization of rules engines, AI-enabled adjudication, and workflow automation solutions.</li>
<li>Lead user acceptance testing (UAT), validation activities, and accuracy monitoring.</li>
<li>Analyze operational data and generate insights through dashboards and business intelligence tools.</li>
<li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Process governance & stakeholder management</h4>
<ul>
<li>Act as the key liaison between operations, IT, and digital stakeholders.</li>
<li>Conduct process mapping, gap analysis, and workflow assessments.</li>
<li>Maintain up-to-date operational guidelines and process documentation.</li>
<li>Ensure adherence to relevant healthcare insurance regulations and compliance requirements.</li>
<li>Provide operational feedback and support for complex claims and workflow-related queries.</li>
<li>Coordinate workflows effectively to meet agreed service levels and deadlines.</li>
</ul>
<h4>Team development</h4>
<ul>
<li>Support and coach junior team members through structured training and ongoing feedback.</li>
<li>Foster a culture of innovation, continuous learning, and operational excellence.</li>
</ul>
<h4>What you bring</h4>
<h4>Experience</h4>
<ul>
<li>5-8+ years of experience in health insurance, TPA, or healthcare operations.</li>
<li>Minimum 5 years of practical medical insurance experience within a reputable insurer, broker, healthcare payer, or TPA environment.</li>
<li>Proven experience leading process improvement, automation, or digital transformation initiatives.</li>
<li>Hands-on experience with automation platforms, RPA solutions, rules engines, and workflow technologies.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong analytical capabilities and experience using operational data to drive decisions.</li>
<li>Advanced proficiency in Power BI, Alteryx, and dashboard development.</li>
<li>Advanced Excel skills and strong command of MS Office applications.</li>
<li>Coding certification or demonstrated technical capability in automation-related technologies.</li>
<li>Experience working with AI-enabled solutions, machine learning applications, or intelligent automation is highly desirable.</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Exceptional communication and stakeholder management skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to work effectively in cross-functional and multicultural environments.</li>
<li>Proven capability to manage multiple priorities while maintaining high quality standards.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Identify, develop, and close new enterprise business opportunities across ICT solutions (ERP, Cloud, Cybersecurity, Networking, Infrastructure, Managed Services).</p></li><li><p>Manage and grow relationships with existing enterprise accounts, ensuring high customer satisfaction and repeat business.</p></li><li><p>Build and maintain a strong sales pipeline using SAP CRM, with accurate forecasting and reporting.</p></li><li><p>Work closely with pre-sales, technical, and vendor teams to develop tailored customer proposals.</p></li><li><p>Conduct client meetings, presentations, and product demonstrations in both English and Arabic.</p></li><li><p>Stay updated on market trends, competitor activity, and emerging technologies (AI, Cloud, Cybersecurity) to identify new opportunities.</p></li><li><p>Prepare and submit tenders/proposals in coordination with the bids team.</p></li><li><p>Represent the company at industry events, exhibitions, and customer engagements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications & Experience</p><ul><li><p>Bachelor's degree in business, IT, Engineering, or related field.</p></li><li><p>Minimum 3+ years of experience in Enterprise ICT / B2B technology sales.</p></li><li><p>At least 2–3 years of local market experience in Bahrain .</p></li><li><p>Proven track record of achieving/exceeding sales targets in an enterprise/B2B environment.</p></li><li><p>Strong understanding of ICT products and solutions (hardware, software, cloud, cybersecurity).</p></li><li><p>Valid sales certification from at least one major technology vendor — Microsoft, Dell, Cisco, Apple, Fortinet, SAP, or an equivalent recognized vendor certification.</p></li><li><p>Excellent communication, negotiation, and relationship-building skills.</p></li></ul><p>Required Skills & Attributes</p><ul><li><p>Native Arabic speaker, with fluent English (spoken and written).</p></li><li><p>Self-motivated, target-driven, and able to work independently.</p></li><li><p>Strong presentation and consultative selling skills.</p></li><li><p>Familiarity with SAP CRM or similar CRM tools is an advantage.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
<p><br></p><p><strong>About the Role</strong><br>To support Zain Customer Experience (CX) products business growth by combining solution consulting, business development, and customer engagement activities. The Presales Engineer is responsible for understanding customer requirements, recommending appropriate CX and AI solutions, preparing technical and commercial proposals, supporting customer demonstrations and workshops, and assisting the sales team throughout the sales lifecycle while representing Zain in customer and industry engagements.</p><p><strong>Responsibilities</strong></p><ul><li>Engage with customers to understand business, operational, and customer experience requirements through discovery meetings and workshops.</li><li>Recommend suitable CX solutions including Contact Center, Omnichannel, AI Chatbot, AI Voice Bot, CRM, and CX Advisory services.</li><li>Collaborate with internal technical teams and technology partners to develop end-to-end CX and AI solutions.</li><li>Prepare technical and commercial proposals, Bills of Quantity (BoQ), Statements of Work (SoW), and responses to RFPs, RFIs, and tenders.</li><li>Support customer demonstrations, workshops, Proof of Concepts (PoCs), and executive presentations.</li><li>Develop business cases, ROI models, and value propositions for proposed solutions.</li><li>Support the sales team throughout the sales cycle from opportunity qualification to proposal submission.</li><li>Build and maintain strong relationships with customers, partners, and technology vendors.</li><li>Support pricing, licensing, solution sizing, and commercial proposal preparation.</li><li>Represent Zain during customer meetings, exhibitions, conferences, webinars, and industry events.</li><li>Create technical content, case studies, solution briefs, and presentation materials to support marketing initiatives.</li><li>Contribute to LinkedIn campaigns and thought leadership related to CX, AI, and Digital Transformation.</li><li>Maintain up-to-date knowledge of industry trends, emerging technologies, and CX solutions.</li><li>Perform any other related duties as assigned or needed.</li></ul><p><strong>Skills and Knowledge</strong></p><ul><li>Knowledge of Customer Experience (CX), Contact Center, AI, CRM, Cloud, and Digital Transformation solutions.</li><li>Experience with Genesys Cloud CX, Freshworks, Microsoft Dynamics, Salesforce, or similar enterprise platforms is an advantage.</li><li>Strong presentation, communication, negotiation, and stakeholder management skills.</li><li>Strong commercial awareness and business acumen.</li><li>Excellent analytical, problem-solving, and project coordination skills.</li><li>Ability to manage multiple opportunities in a fast-paced environment.</li><li>Presales & Solution Consulting</li><li>Customer Experience (CX) Knowledge</li><li>AI & Automation Awareness</li><li>Proposal & Tender Management</li><li>Business Development</li><li>Executive Presentation Skills</li><li>Stakeholder Management</li><li>Commercial & Financial Awareness</li><li>Market & Competitive Analysis</li><li>Partner & Vendor Management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, Business Administration, or a related field.</li><li>Relevant professional certifications in Presales, Solution Consulting, Sales Excellence, Business Analysis, Proposal Management, Negotiation, Customer Experience, or Project Management will be considered an advantage.</li><li>8-10 years of experience in Presales, Business Development, Solution Consulting, Customer Experience, Contact Center, ICT, Digital Transformation, or Enterprise Technology Solutions.</li><li>Experience in preparing proposals, tenders, RFP/RFI responses, and commercial documentation.</li><li>Experience in customer engagement and executive-level presentations</li></ul>