Financial Analyst Jobs in Bahrain
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<p>The Performance and Growth Specialist is responsible for driving digital growth and revenue generation across the organization through strategic performance marketing initiatives. This role oversees the planning, execution, and optimization of paid advertising campaigns to generate qualified leads and direct digital sales. The position is responsible for the complete technical setup and management of analytics and tracking tools, ensuring accurate performance measurement, reporting, and actionable insights. The role also manages marketing budgets, KPI tracking, forecasting of returns on investment, competitor analysis, and the development of creative direction and messaging to maximize campaign effectiveness, business growth and market competitiveness.</p><p><strong>Performance Marketing & Digital Growth</strong></p><ul><li>Plan, execute, and optimize paid advertising campaigns across digital platforms to drive qualified leads, direct digital sales, and measurable business growth.</li><li>Develop performance marketing strategies aligned with organizational revenue targets, campaign objectives, and market opportunities.</li><li>Manage campaign structure, audience targeting, bidding strategies, A/B testing, and continuous optimization to improve conversion rates and return on investment.</li><li>Monitor market trends, customer behavior, and competitor activity to identify growth opportunities and maintain market competitiveness.</li><li>Collaborate with internal stakeholders to align digital campaigns with brand positioning, sales priorities, and overall business objectives.</li></ul><p><strong>Analytics, Tracking & Performance Reporting</strong></p><ul><li>Set up, manage, and maintain analytics, conversion tracking, tags, pixels, and reporting tools to ensure accurate campaign measurement.</li><li>Track key performance indicators including leads, conversion rates, cost per lead, cost per acquisition, revenue contribution, and return on advertising spend.</li><li>Prepare regular performance reports, dashboards, and management summaries with clear insights, recommendations, and corrective actions.</li><li>Analyze campaign data to identify trends, performance gaps, customer segments, and opportunities for improvement.</li><li>Ensure data accuracy, proper attribution, and reliable reporting across all paid digital channels and lead generation activities.</li></ul><p><strong>Budget Management, Forecasting & Creative Direction</strong></p><ul><li>Manage campaign budgets efficiently, monitor spend allocation, and recommend budget adjustments based on performance and expected returns.</li><li>Forecast campaign outcomes, revenue contribution, and return on investment to support planning and decision-making.</li><li>Develop creative direction, advertising messaging, and campaign briefs that improve engagement, lead quality, and sales conversion.</li><li>Coordinate with design, content, sales, and management teams to ensure campaigns are launched on time and aligned with business priorities.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong>:</p><ul><li>Lead Generation: Achieve agreed qualified lead targets through paid digital campaigns and performance marketing activities.</li><li>Digital Sales Growth: Support measurable revenue growth from direct digital channels and campaign-driven conversions.</li><li>Return on Advertising Spend: Maintain campaign performance within approved ROI and ROAS targets.</li><li>Cost Efficiency: Optimize cost per lead and cost per acquisition in line with approved campaign benchmarks.</li><li>Tracking Accuracy: Ensure 100% proper setup and monitoring of analytics, conversion tracking, tags, and campaign reporting tools.</li><li>Reporting Timeliness: Submit accurate weekly and monthly performance reports with clear insights and recommended actions.</li><li>Budget Control: Manage paid advertising spend within approved budgets while maximizing campaign effectiveness.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of experience in performance marketing, digital advertising, lead generation, campaign analytics, or digital growth roles.</li><li>Hands-on experience managing paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, or similar digital advertising channels.</li><li>Experience with analytics, tracking tools, campaign reporting, budget management, and ROI forecasting is required.</li><li>Strong understanding of performance marketing, digital funnels, conversion optimization, and campaign lifecycle management.</li><li>Ability to analyze campaign data, interpret performance trends, and convert insights into practical growth recommendations.</li><li>Knowledge of analytics and tracking tools such as Google Analytics, Google Tag Manager, Meta Pixel, dashboards, and CRM reporting tools.</li><li>Strong budgeting, forecasting, and KPI tracking skills with focus on return on investment and cost efficiency.</li><li>Ability to conduct competitor analysis, market research, and customer behavior analysis to support campaign planning.</li><li>Creative thinking with the ability to develop campaign messaging, advertising angles, and briefs that support lead generation and sales conversion.</li><li>Excellent communication and coordination skills to work effectively with marketing, design, content, sales, and management teams.</li><li>Strong attention to detail, reporting accuracy, problem-solving skills, and ability to manage multiple campaigns and deadlines.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong><span>Some careers grow faster than others. </span></strong></p><br><br><br><p><strong><span>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></span></strong></p><br><br><p><span>The role-holder will continuously review and reassess the operational risks linked to the role and inherent in the business, considering changes in economic and market conditions, legal and regulatory requirements, operating procedures and practices, management restructures, and the impact of new technology. This will be achieved by ensuring all decisions and actions reflect the likelihood of operational risk occurring, and by raising and addressing any areas of concern in partnership with line management and/or the relevant department.<br></span></p><br><br><p><strong><span>Duties & Responsibilities:<br></span></strong></p><br><br><ul><li><span>Manage day-to-day payment processing activities and related operational tasks.</span></li><li><span>Monitor and control processing handled by the Group Service Centre (GSC), providing guidance and support where required, and completing any complex processing within the section.</span></li><li><span>Deliver a high-quality service by accurately interpreting and processing customer instructions and associated documentation, in line with procedures and compliance standards, to maximize customer satisfaction.</span></li><li><span>Maintain agreed productivity levels, contributing to the section’s performance targets, and ensure work is prioritized and completed within required turnaround times and cut-offs.</span></li><li><span>Identify common fraud types, errors, and irregular transactions, and take appropriate action in line with established procedures.</span></li><li><span>Maintain ongoing awareness of Anti-Money Laundering (AML) and other legal/regulatory requirements, completing required AML, WOLF, and UV checks in accordance with compliance procedures.</span></li><li><span>Build strong internal customer relationships, provide efficient and high-quality service, and ensure timely, accurate referrals to relevant departments.</span></li><li><span>Respond to and resolve customer and internal queries raised through various channels within agreed timelines.</span></li><li><span>Share knowledge and experience with colleagues, supporting them on technical or escalated items.</span></li><li><span>Ensure full compliance with regulatory requirements and implement/adhere to all internal, external, and CBB audit recommendations (current and prior).</span></li><li><span>Manage operational risk in line with the Group Operational Risk Framework (including section 3.1 of the Group Operational FIM), maintain HSBC internal control standards, and remain aware of the operational risk scenarios associated with the role.</span></li><li><span>Always Comply with Information Security Risk requirements and applicable controls.</span></li><li><span>Support the smooth and effective running of NSC Clearing operations, balancing speed and accuracy to meet stringent cut-off times and minimizing potential financial loss to the Bank.</span></li><li><span>Apply strong problem-solving skills and proactive risk awareness, anticipating issues before they become critical and escalating promptly to management.</span></li><li><span>Contribute to continuous improvement by applying creative thinking to enhance service quality and operational standards in a competitive environment.<br></span></li></ul><p><span> <strong>Experience & Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Maintain a thorough, end-to-end understanding of all relevant systems, including HUB, SFE, and BCTS.</span></li><li><span>Demonstrate strong communication, analytical, and problem-solving skills.</span></li><li><span>Plan and allocate team resources effectively to ensure sufficient capacity for day-to-day processing activities.</span></li><li><span>Work closely with line management and collaborate with supporting departments and branches as required.</span></li><li><span>Conduct regular follow-ups, escalating delays or issues to the appropriate level in a timely manner.</span></li><li><span>Show a high level of ownership and commitment, resolving both people- and process-related issues promptly.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>58131.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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The Performance and Growth Specialist is responsible for driving digital growth and revenue generation across the organization through strategic performance marketing initiatives. This role oversees the planning, execution, and optimization of paid advertising campaigns to generate qualified leads and direct digital sales. The position is responsible for the complete technical setup and management of analytics and tracking tools, ensuring accurate performance measurement, reporting, and actionable insights. The role also manages marketing budgets, KPI tracking, forecasting of returns on investment, competitor analysis, and the development of creative direction and messaging to maximize campaign effectiveness, business growth, and market competitiveness.<br><p><strong>Job Description</strong></p><br><br><br><p><strong>Performance Marketing & Digital Growth</strong></p><br><br><ul><li>Plan, execute, and optimize paid advertising campaigns across digital platforms to drive qualified leads, direct digital sales, and measurable business growth.</li><li>Develop performance marketing strategies aligned with organizational revenue targets, campaign objectives, and market opportunities.</li><li>Manage campaign structure, audience targeting, bidding strategies, A/B testing, and continuous optimization to improve conversion rates and return on investment.</li><li>Monitor market trends, customer behavior, and competitor activity to identify growth opportunities and maintain market competitiveness.</li><li>Collaborate with internal stakeholders to align digital campaigns with brand positioning, sales priorities, and overall business objectives.</li></ul><br><p><strong>Analytics, Tracking & Performance Reporting</strong></p><br><br><ul><li>Set up, manage, and maintain analytics, conversion tracking, tags, pixels, and reporting tools to ensure accurate campaign measurement.</li><li>Track key performance indicators including leads, conversion rates, cost per lead, cost per acquisition, revenue contribution, and return on advertising spend.</li><li>Prepare regular performance reports, dashboards, and management summaries with clear insights, recommendations, and corrective actions.</li><li>Analyze campaign data to identify trends, performance gaps, customer segments, and opportunities for improvement.</li><li>Ensure data accuracy, proper attribution, and reliable reporting across all paid digital channels and lead generation activities.</li></ul><br><p><strong>Budget Management, Forecasting & Creative Direction</strong></p><br><br><ul><li>Manage campaign budgets efficiently, monitor spend allocation, and recommend budget adjustments based on performance and expected returns.</li><li>Forecast campaign outcomes, revenue contribution, and return on investment to support planning and decision-making.</li><li>Develop creative direction, advertising messaging, and campaign briefs that improve engagement, lead quality, and sales conversion.</li><li>Coordinate with design, content, sales, and management teams to ensure campaigns are launched on time and aligned with business priorities.</li></ul><br><p><strong>Key Performance Indicators (KPIs):</strong></p><br><br><ul><li>Lead Generation: Achieve agreed qualified lead targets through paid digital campaigns and performance marketing activities.</li><li>Digital Sales Growth: Support measurable revenue growth from direct digital channels and campaign-driven conversions.</li><li>Return on Advertising Spend: Maintain campaign performance within approved ROI and ROAS targets.</li><li>Cost Efficiency: Optimize cost per lead and cost per acquisition in line with approved campaign benchmarks.</li><li>Tracking Accuracy: Ensure 100% proper setup and monitoring of analytics, conversion tracking, tags, and campaign reporting tools.</li><li>Reporting Timeliness: Submit accurate weekly and monthly performance reports with clear insights and recommended actions.</li><li>Budget Control: Manage paid advertising spend within approved budgets while maximizing campaign effectiveness.</li></ul><br><p><strong>Educational, Skills and Experience:</strong></p><br><br>Required Education and Experience<ol><li>Bachelor's degree in Marketing, Business Administration, Digital Marketing, Communications, or a related field.</li><li>Minimum of 3-5 years of experience in performance marketing, digital advertising, lead generation, campaign analytics, or digital growth roles.</li><li>Hands-on experience managing paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, or similar digital advertising channels.</li><li>Experience with analytics, tracking tools, campaign reporting, budget management, and ROI forecasting is required.</li></ol>Additional Eligibility Qualifications<ol><li>Strong understanding of performance marketing, digital funnels, conversion optimization, and campaign lifecycle management.</li><li>Ability to analyze campaign data, interpret performance trends, and convert insights into practical growth recommendations.</li><li>Knowledge of analytics and tracking tools such as Google Analytics, Google Tag Manager, Meta Pixel, dashboards, and CRM reporting tools.</li><li>Strong budgeting, forecasting, and KPI tracking skills with focus on return on investment and cost efficiency.</li><li>Ability to conduct competitor analysis, market research, and customer behavior analysis to support campaign planning.</li><li>Creative thinking with the ability to develop campaign messaging, advertising angles, and briefs that support lead generation and sales conversion.</li><li>Excellent communication and coordination skills to work effectively with marketing, design, content, sales, and management teams.</li><li>Strong attention to detail, reporting accuracy, problem-solving skills, and ability to manage multiple campaigns and deadlines.</li></ol><p><strong>Work Conditions:</strong></p><br><br><br><ul><li>Standard working hours: 8:00 AM - 4:00 PM (Sunday to Thursday).</li><li>May be required to monitor campaign performance, urgent digital issues, or time-sensitive campaign launches outside regular working hours when needed.</li><li>Occasional coordination with internal departments, external agencies, media platforms, or regional offices may be required.</li><li>Role requires regular use of digital advertising platforms, analytics tools, reporting dashboards, and campaign management systems.</li></ul>
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<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date with all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning and applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical and procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>About Marriott International and The Ritz-Carlton</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>In your role as an Accounting and Reporting Advisory (ARA) Experienced Associate/ Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You'll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p><p>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships</p><p>Conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</p><p>Actively contribute to the delivery of accounting advisory projects through performing research around:</p><ul><li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS</li><li>Financial statements and accounting policies review</li><li>IFRS impact assessment</li></ul><p>Coordinating closely with the engagement managers to assist in the execution of account strategies.</p><p>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</p><p>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects.</p><p>Building and maintaining productive, positive, and professional relationships with client staff and colleagues.</p><p>Assist clients with internal controls related matter, including design, implementation, testing and remediation</p><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting or related field.</li><li>3-6 years of experience in public auditing and accounting, preferably with one of the big four.</li><li>Experience working on technical accounting advisory engagements is desired.</li><li>Experience of report writing is desired.</li><li>Possess a solid knowledge of IFRS</li><li>Demonstrated leadership, problem solving, and strong verbal and written communication skills</li><li>Ability to prioritize tasks and work on multiple assignments</li><li>Ability to work both independently and as part of a team with professionals at all levels</li><li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li><li>Fluent in English (Reading, Speaking and Writing).</li><li>Preference will be given to Bilingual candidates (Arabic/English).</li></ul>
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<p>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.</p><br><br><p>KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through direct presence in 7 regions to complement our growth plans, we are looking for Maintenance Technicians with a <b>service mindset </b>to provide professional service to our customers. In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier.</p><br><br><p>You will work towards ensuring quality service, improving equipment safety and performance, and promoting regular and proactive on-site communication to the customer and the people using the equipment. As a maintenance technician, you will be performing regular maintenance checks and tasks, as well as attending callouts. </p><br><br><p><b><u>Responsibilities</u></b></p><br><br><p><b>Customer relationship management</b></p><br><ul><li>Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication (callout ETA, job performed, etc)</li><li>Responsible for accurate and real-time back reporting of work performed (at the equipment level)</li><li>Accountable for equipment safety and performance</li><li>Accountable for identifying site risks and communicating them to his supervisor</li><li>Accountable to take immediate action on-site in case of high-risk identification and to apply the escalation procedure</li><li>Accountable for identifying “unplanned” service repairs based on the equipment needs.</li></ul><br><p><b>Service operations</b></p><br><ul><li>Accountable for the end-users and the site safety</li><li>Responsible for safe working practices and operations according to maintenance and safety instructions.</li><li>Accountable for the execution of the service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes</li><li>Accountable for raising sales to lead to his supervisor</li><li>Accountable for exact and timely back reporting of the work done according to the process</li><li>Responsible for submitting timesheets based on the execution</li><li>Responsible for keeping the service tooling, van, instruments, etc, safe, maintained, and in good condition</li><li>Responsible for regular updates of his supervisor on all relevant information</li></ul><br><p><b><u>Requirements</u></b></p><br><ul><li>ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent</li><li>Good verbal and written English communication skills</li><li>Candidates with basic IT skills will be given a preference</li><li>Candidates with basic digital foundation skills will be the right candidate for this position</li><li>Having a valid driving license is an added advantage</li><li>Only candidates meeting the above requirements should apply for this position.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<h2 class="h5">Job description</h2>
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<p><b>About the job GT Talent Hub</b></p><br> <p><b>Grow Beyond</b> with<b> Grant Thornton Abdulaal Bahrain </b>Join Our<i><b>Talent Acquisition Hub</b></i><b> (Audit/ Tax/ Advisory roles)</b></p><br> <p>At Grant Thornton Abdulaal Bahrain, we are passionate about fostering a culture of innovation, leadership, and growth. As a premier professional services firm, we deliver exceptional audit, tax, advisory, and consulting services. To maintain our industry-leading position, we need talented individuals like YOU.</p><br> <p>We are building a CV pool to connect with ambitious professionals eager to grow, make an impact, and shape the future of business in Bahrain and beyond. Whether you are an experienced professional or a recent graduate, we want to hear from you!</p><br> <p><b>Why Choose Grant Thornton Abdulaal Bahrain?</b></p><br> <p><b>A Legacy of Excellence</b></p><br> <p>For over two decades, Grant Thornton Abdulaal Bahrain has played a vital role in shaping the audit, advisory, and tax landscape. Our highly skilled team of <b>160+ professionals, including 11 Partners and 7 Directors & Senior Managers</b>, combines local expertise with global knowledge. As part of Grant Thorntons global network, spanning <b>147 countries</b> and <b>68,000 professionals</b>, we offer unparalleled opportunities for career growth and professional development.</p><br> <p><b>1. A World-Class Work Environment</b></p><br> <p>At Grant Thornton Abdulaal, collaboration, inclusion, and innovation are at the heart of everything we do. Our diverse and dynamic teams are committed to making a difference, fostering mutual respect, and embracing fresh ideas.</p><br> <p><b>2. Career Growth & Development</b></p><br> <p>Your growth is our priority. Through structured onboarding, continuous training, and mentorship programs, we equip you with the tools and guidance to excel. Whether you seek to refine technical skills or step into leadership, we support your journey every step of the way.</p><br> <p><b>3. Global Exposure with Local Impact</b></p><br> <p>While we have a strong local presence, being part of Grant Thorntons global network provides opportunities to work on high-impact projects for clients worldwide. You'll gain hands-on experience with cutting-edge solutions across diverse industries.</p><br> <p><b>4. An Inclusive and Supportive Culture</b></p><br> <p>Diversity and inclusion are core to our values. You'll join a workplace where your unique perspectives are valued and where teamwork and support help you thrive from day one.</p><br> <p><i><b>What Roles Are We Looking For?</b></i></p><br> <p>We are actively building a CV pool across multiple disciplines mentioned below:</p><br> <ul><li><b>Audit & Assurance (External Audit)</b></li><li><b>Tax & Advisory</b></li><li><b>Risk Advisory (Internal Audit)</b></li><li><b>Technology Advisory</b></li><li><b>Legal Services</b></li><li><b>Growth Advisory</b></li></ul> <p><b>Who Are We Looking For?</b></p><br> <p>We seek passionate and dynamic individuals with:</p><br> <ul><li>Relevant Qualifications/Experience We welcome professionals with relevant degrees, certifications, or practical industry experience fitting for the above mentioned roles.</li></ul> <p><b>How to Join Our Talent Hub</b></p><br> <p>Joining our CV pool is simple! Submit your updated resume and <b>indicate your area of interest.</b> Our recruitment team will review your profile and reach out<b><i> if & when a suitable opportunity arises based on the roles mentioned above.</i></b></p><br> <p>At Grant Thornton Abdulaal Bahrain, were shaping the future of business, and we want YOU to be a part of it.</p><br> <p>If you're ready to <i><b>Grow Beyond</b></i> with a leading global firm, unlock exciting career opportunities, and take your career to the next level, apply today and become part of our CV pool!</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<span><br>POSITION SUMMARY<br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Director of Human Resources is responsible for leading the overall HR strategy, talent management, employee relations, learning and development, and culture for the property. As a key strategic partner to the General Manager and Executive Committee, this role ensures full alignment between business objectives and human capital management while maintaining strict regulatory compliance and fostering an engaging, high-performance work environment.</p><p>How You Will Make a Difference;</p><p>What We re Looking For</p><p>Pre-Opening Strategy, Budgeting & Setup</p><ul><li>Develop and execute the pre-opening HR master plan, countdown schedules, and critical path activities.</li><li>Formulate the hotel s HR operating budget, pre-opening payroll budget, manning guide, and benefits strategy.</li><li>Establish standard operating procedures (SOPs), employee handbook policies, and HR systems (HRIS, time & attendance) in alignment with corporate and local standards.</li><li>Coordinate employee housing, transportation, cafeteria setup, and welfare facilities prior to staff arrival.</li></ul><p>Recruitment</p><ul><li>Create and execute global and regional recruitment strategies to source high-caliber luxury hospitality talent.</li><li>Organize career fairs, and digital sourcing campaigns to fill all operational and managerial roles.</li><li>Manage pre-employment processes, including background checks, medical clearances, and offer issuance.</li></ul><p>Government Relations & Local Compliance</p><ul><li>Oversee the Public Relations Officer (PRO) and Government Relations team to manage work visas, residency permits, and LMRA (Labour Market Regulatory Authority) processes smoothly.</li><li>Ensure full compliance with Bahrain Labour Law and maintain required Bahrainisation percentage quotas .</li><li>Maintain relationship networks with local labor authorities, ministries, and hospitality training institutions in Bahrain.</li></ul><p>Learning, Development & Culture</p><ul><li>Partner with department heads to design and roll out brand immersion, luxury service standards, and pre-opening simulation training.</li><li>Oversee the onboarding and orientation programs for all new hires arriving in waves before opening.</li><li>Establish a positive, inclusive organizational culture focused on guest delight, team well-being, and internal growth.</li></ul><p>Compensation, Benefits & Employee Relations</p><ul><li>Design competitive salary scales and benefits packages tailored to the Bahrain market.</li><li>Establish grievance procedures, disciplinary frameworks, and performance appraisal systems.</li><li>Manage team engagement activities, recognition programs, and wellness initiatives to drive high retention during high-stress pre-opening phases.</li></ul><p>Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What Makes You a Great Fit;</strong></p><p><strong>Who We re Looking For</strong></p><p>Education: Bachelor s degree in Human Resources, Business Administration, or related field. Master s degree or professional certification (e.g., CIPD, SHRM) is strongly preferred.</p><p>Experience: Minimum 5 years as Director of HR in a 5-star luxury international hotel chain. Proven track record in at least one luxury hotel pre-opening project. Strong expertise in manning guide creation and labor cost modeling. Middle East/GCC experience is required; prior work experience within the Kingdom of Bahrain is highly advantageous.</p><p>Languages: Business fluency in English is essential. Spoken and written Arabic is strongly preferred.</p><p>Competencies: Exceptional organisational and project management skills, strong leadership, cultural sensitivity, resilience under pressure, and strategic vision.</p><p>Technical & Legal Knowledge: Understanding of Bahrain Labour Law and local employment practices.</p>
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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
<p><strong>Operations Manager</strong></p><br><p><strong>About this role</strong></p><p>This position is responsible for overseeing and optimizing the day-to-day operations of the assigned office or region, ensuring the seamless delivery and efficiency of products and services. The role involves strategically maximizing productivity, maintaining high-quality standards, and effectively allocating resources to meet organizational goals. Additionally, the Operations Manager will analyze operational processes, identify areas for improvement, and implement innovative solutions to drive continuous growth. By fostering collaboration across departments and managing key performance indicators, this position ultimately aims to enhance the company’s profitability, operational excellence, and long-term success in a competitive market.</p><br><p><strong>Factory & Production Management</strong></p><ul><li><p>Oversee all daily workshop operations including carpentry, veneer and laminate application, paint and lacquer finishing, and hardware fitting</p></li><li><p>Develop and manage production schedules aligned with project timelines and client delivery commitments</p></li><li><p>Coordinate workflow between production teams (cutting, assembly, finishing) to eliminate bottlenecks and ensure smooth job progression</p></li><li><p>Allocate manpower, machinery, and materials efficiently across active production orders</p></li><li><p>Monitor capacity utilization and proactively flag scheduling conflicts or overload risks to the General Manager</p></li><li><p>Participate in weekly production planning meetings and align factory output with the company's project pipeline</p></li></ul><br><p><strong>Warehouse & Materials Management</strong></p><ul><li><p>Oversee the receipt, storage, and issuance of raw materials including solid wood, medium-density plywood, veneers and consumables</p></li><li><p>Ensure accurate inventory records are maintained and that stock levels support uninterrupted production</p></li><li><p>Manage the dispatch of finished joinery items to project sites, coordinating with site teams and logistics</p></li><li><p>Implement proper warehousing standards including organized zoning, labelling, and first-in first-out stock rotation</p></li><li><p>Conduct or oversee regular stock counts and resolve discrepancies promptly</p></li></ul><br><p><strong>Quality Control & Technical Standards</strong></p><ul><li><p>Ensure all joinery items meet Dome's internal quality standards and project specifications prior to dispatch</p></li><li><p>Oversee surface prep, finishing, and fit-out tolerances across production batches</p></li><li><p>Lead root cause analysis and corrective action when defects, rework, or client rejections occur</p></li><li><p>Drive a culture of workmanship consistency — reducing rework rates and ensuring first-pass quality</p></li><li><p>Liaise with project managers and site supervisors to address any installation-stage quality issues traced back to factory production.</p></li></ul><br><p><strong>Project Delivery Coordination</strong></p><ul><li><p>Act as the operational link between the factory and active project sites, coordinating delivery sequencing, installation readiness, and scope changes</p></li><li><p>Track production progress against project milestones and communicate proactively with Project Managers on delivery timelines</p></li><li><p>Manage changes to production orders arising from design revisions, site conditions, or client requests</p></li><li><p>Ensure factory teams are briefed on project-specific requirements including material specs, finishes, dimensions and phasing.</p></li></ul><br><p><strong>Team Leadership & Development</strong></p><ul><li><p>Lead, coach, and manage Supervisors, production leads, warehouse staff, and quality control personnel.</p></li><li><p>Set clear daily and weekly targets, communicate priorities, and hold teams accountable for performance.</p></li><li><p>Support recruitment, onboarding, and ongoing skill development of factory staff.</p></li><li><p>Conduct regular performance evaluations and provide structured feedback.</p></li><li><p>Build a workplace culture anchored in quality, safety, teamwork, and continuous improvement.</p></li></ul><br><p><strong>Health, Safety & Work Environment</strong></p><ul><li><p>Enforce a strong safety culture across all factory and warehouse areas</p></li><li><p>Ensure correct use of protective equipment and full compliance with machinery safety protocols at all times</p></li><li><p>Maintain a clean, organized, and well-structured production floor</p></li><li><p>Report and investigate any incidents or near-misses and implement preventive measures</p></li></ul><br><p><strong>Continuous Improvement & Reporting</strong></p><ul><li><p>Identify and implement process improvements that increase factory efficiency, reduce waste, and improve throughput</p></li><li><p>Standardize production processes and document clear operating procedures for key operations</p></li><li><p>Provide the General Manager with regular operational reports covering production output, delivery performance, quality metrics, and workforce issues</p></li><li><p>Support the adoption of systems and tools that improve production visibility and planning accuracy</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>.</p>
<h2 class="h5">Job description</h2>
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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
<p>As a Graphic Designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with Sales & Marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.</p><p><strong>What is in it for you:</strong></p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Graphic Design and Branding:</strong> Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.</p><p><strong>Collaboration and Communication:</strong> Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.</p><p><strong>Deadline Management and Support:</strong> Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.</p><p><strong>Market Analysis and Strategy:</strong> Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.</p><p><strong>Technology Management:</strong> Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.</p><p><strong>Customer Service and Profit Growth:</strong> Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the Sales & Marketing department to drive profit growth, and adhering to all hotel policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat.</li><li>Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for both digital and print mediums.</li><li>Creative design skills adaptable to current trends, brand standards, and market demands.</li><li>Ability to effectively manage multiple projects and tasks of varying complexities, meet deadlines, and remain composed under pressure.</li><li>Strong project management skills with excellent attention to detail and the ability to maintain high-quality standards.</li><li>Excellent organizational and communication skills.</li><li>A degree in Graphic Design and/or proven experience in a similar role.</li><li>Previous experience within the GCC region is highly preferred , with prior experience in the hospitality or luxury sector considered a strong advantage .</li><li>Good understanding of luxury brand standards and environments.</li><li>Excellent written and spoken proficiency in both Arabic and English is preferred , with strong reading and communication skills in both languages.</li></ul>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Sales Assistant is responsible for driving sales and ensuring a positive customer experience, along with performing various operational tasks assigned by the store management team.</p>
<h4>What you will do</h4>
<li>Store safety: Maintain a clean, organized, and safe store environment by upholding store standards and cleanliness.</li>
<li>Excellent customer service: Create a welcoming first impression for customers through an enthusiastic attitude and adherence to the dress code.</li>
<li>Greet customers promptly upon entering the store with a warm and genuine welcome.</li>
<li>Provide customers with accurate and relevant product information.</li>
<li>Express sincere appreciation to all customers as they leave the store and encourage their return.</li>
<li>Quality: Deliver high-quality service in fitting rooms, follow up with customers promptly, maintain the cleanliness of the cash wrap area, and seek opportunities to enhance sales.</li>
<li>Administrative: Perform efficient service at the cash wrap, promote gift cards, maintain cash wrap cleanliness, and accurately capture customer information in the database.</li>
<h4>Required skills to be successful</h4>
<li>Extensive experience in sales, marketing, operations, and retail or brand management, particularly within the fashion industry.</li>
<li>Strong knowledge of the market, brand positioning, and trends.</li>
<li>Understanding of current economic conditions, potential risks, and competitive landscape.</li>
<h4>What equips you for the role</h4>
<p><strong>Minimum qualification and knowledge:</strong><br>
Education: High School Diploma or equivalent<br>
Experience: At least 2 years of retail sales experience.</p>
<p><strong>Job-specific / technical skills:</strong></p>
<li>Effective verbal communication skills.</li>
<li>Ability to perform some heavy lifting.</li>
<li>Capability to stand for at least 8 hours.</li>
<li>Strong customer service orientation.</li>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p><h4>About the job GT Talent Hub<\/h4>\n<p>Grow beyond with Grant Thornton Abdulaal Bahrain. Join our Talent Acquisition Hub (Audit \/ Tax \/ Advisory roles).<\/p>\n<p>At Grant Thornton Abdulaal Bahrain, we are passionate about fostering a culture of innovation, leadership, and growth. As a premier professional services firm, we deliver exceptional audit, tax, advisory, and consulting services. To maintain our industry-leading position, we need talented individuals like you.<\/p>\n<p>We are building a CV pool to connect with ambitious professionals eager to grow, make an impact, and shape the future of business in Bahrain and beyond. Whether you are an experienced professional or a recent graduate, we want to hear from you!<\/p>\n<h4>Why choose Grant Thornton Abdulaal Bahrain?<\/h4>\n<p><strong>A legacy of excellence<\/strong><br>\nFor over two decades, Grant Thornton Abdulaal Bahrain has played a vital role in shaping the audit, advisory, and tax landscape. Our highly skilled team of 160+ professionals, including 11 partners and 7 directors & senior managers, combines local expertise with global knowledge. As part of Grant Thornton's global network, spanning 147 countries and 68,000 professionals, we offer unparalleled opportunities for career growth and professional development.<\/p>\n<p><strong>1. A world-class work environment<\/strong><br>\nAt Grant Thornton Abdulaal, collaboration, inclusion, and innovation are at the heart of everything we do. Our diverse and dynamic teams are committed to making a difference, fostering mutual respect, and embracing fresh ideas.<\/p>\n<p><strong>2. Career growth & development<\/strong><br>\nYour growth is our priority. Through structured onboarding, continuous training, and mentorship programs, we equip you with the tools and guidance to excel. Whether you seek to refine technical skills or step into leadership, we support your journey every step of the way.<\/p>\n<p><strong>3. Global exposure with local impact<\/strong><br>\nWhile we have a strong local presence, being part of Grant Thornton's global network provides opportunities to work on high-impact projects for clients worldwide. You'll gain hands-on experience with cutting-edge solutions across diverse industries.<\/p>\n<p><strong>4. An inclusive and supportive culture<\/strong><br>\nDiversity and inclusion are core to our values. You'll join a workplace where your unique perspectives are valued and where teamwork and support help you thrive from day one.<\/p>\n<h4>What roles are we looking for?<\/h4>\n<p>We are actively building a CV pool across multiple disciplines mentioned below:<\/p>\n<ul>\n<li>Audit & assurance (external audit)<\/li>\n<li>Tax & advisory<\/li>\n<li>Risk advisory (internal audit)<\/li>\n<li>Technology advisory<\/li>\n<li>Legal services<\/li>\n<li>Growth advisory<\/li>\n<\/ul>\n<h4>Who are we looking for?<\/h4>\n<p>We seek passionate and dynamic individuals with relevant qualifications and experience. We welcome professionals with relevant degrees, certifications, or practical industry experience fitting for the above-mentioned roles.<\/p>\n<h4>How to join our talent hub<\/h4>\n<p>Joining our CV pool is simple! Submit your updated resume and indicate your area of interest. Our recruitment team will review your profile and reach out if and when a suitable opportunity arises based on the roles mentioned above.<\/p>\n<p>At Grant Thornton Abdulaal Bahrain, we're shaping the future of business, and we want you to be a part of it.<\/p>\n<p>If you're ready to grow beyond with a leading global firm, unlock exciting career opportunities, and take your career to the next level, apply today and become part of our CV pool!<\/p>\n<p>For further information and to apply, please visit our website via the \"Apply\" button below.<\/p><\/p><p><\/p>
<p><h4>About the job</h4>
<p><strong>Term:</strong> 12 months<br>
<strong>Location:</strong> Bahrain<br>
<strong>Division:</strong> Retail Banking / Cards & Payments<br>
<strong>Relevant experience:</strong> 10-15 years cards product / portfolio management, card product launches, process / policy revamp</p>
<h4>Mandatory requirements</h4>
<p>Experience of product launches, CVP development, SAMA regulations knowledge. Knowledge of cards (debit, credit, and prepaid), profitability, and key metrics.</p>
<h4>Purpose of the project</h4>
<p>The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to card launches and ongoing product management.</p>
<h4>Key activities</h4>
<h4>Core responsibilities and accountabilities</h4>
<ul>
<li>Lead the design and rollout of innovative card products tailored to market needs.</li>
<li>Define product value propositions (CVPs) and pricing strategies.</li>
<li>Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients.</li>
<li>Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches.</li>
<li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.</li>
<li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions.</li>
<li>Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.</li>
<li>Manage product management for cards, audit, compliance matters, and complaints support.</li>
<li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.</li>
<li>Support sales teams with training, tools, and product knowledge to drive acquisition and usage.</li>
<li>Recommend promotional campaigns and tactical plans to boost card performance.</li>
<li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement.</li>
<li>Support in delivery of large programs for clients from initiation to benefit realization.</li>
<li>Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets, and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction.</li>
<li>Develop strong bonds with clients that endure beyond a particular assignment, serve as a go-to resource for client staff, and are sought out for knowledge of industry and firm.</li>
<li>Identify new business opportunities to support clients with solutions.</li>
<li>Manage integration with card processing systems, switches, and vendors.</li>
<li>Provide technical support for card applications and resolve operational issues.</li>
<li>Ensure seamless delivery of regulatory changes and compliance adherence.</li>
</ul>
<h4>KPIs</h4>
<ul>
<li>Sales and acquisition growth.</li>
<li>Spend, ENR, and revenue growth from card products.</li>
<li>Number of successful card launches and time to market.</li>
<li>Reduction in credit costs and profitability optimization.</li>
<li>Successful execution of marketing campaigns.</li>
<li>Customer satisfaction and superior customer experience.</li>
<li>Timely and effective product roll-out and commercialization.</li>
</ul>
<h4>Knowledge and experience</h4>
<ul>
<li>Bachelor’s or Master’s degree in Business, Finance, Marketing, or related field.</li>
<li>Strong understanding of card payments, processing systems, and regulatory environments.</li>
<li>6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.</li>
<li>Excellent analytical, communication, and stakeholder management skills.</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong></p>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Experienced Associate / Senior | Audit & Assurance | Accounting and Reporting Advisory (ARA)</h4>
<p>In your role as an Accounting and Reporting Advisory (ARA) – Experienced Associate / Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You’ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships</li>
<li>Conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions</li>
<li>Actively contribute to the delivery of accounting advisory projects through performing research around:
<ul>
<li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS</li>
<li>Financial statements and accounting policies review</li>
<li>IFRS impact assessment</li>
</ul>
</li>
<li>Coordinate closely with the engagement managers to assist in the execution of account strategies</li>
<li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends</li>
<li>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects</li>
<li>Build and maintain productive, positive, and professional relationships with client staff and colleagues</li>
<li>Assist clients with internal controls related matters, including design, implementation, testing and remediation</li>
</ul>
<p><strong>Leadership capabilities:</strong></p>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track</li>
<li>Actively focuses on developing effective communication and relationship-building skills</li>
<li>Understands how their daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in Accounting or related field</li>
<li>3-6 years of experience in public auditing and accounting, preferably with one of the big four</li>
<li>Experience working on technical accounting advisory engagements is desired</li>
<li>Experience of report writing is desired</li>
<li>Possess a solid knowledge of IFRS</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills</li>
<li>Ability to prioritize tasks and work on multiple assignments</li>
<li>Ability to work both independently and as part of a team with professionals at all levels</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA</li>
<li>Fluent in English (reading, speaking and writing)</li>
<li>Preference will be given to bilingual candidates (Arabic/English)</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<h4>Responsibilities</h4>
<p>The primary responsibilities of the role include:</p>
<h4>Sales & marketing</h4>
<ul>
<li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel’s month-end report and annual budget.</li>
<li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li>
<li>Ensure availability and storage of sales-related collateral.</li>
</ul>
<h4>Reservations</h4>
<ul>
<li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li>
<li>Handle reservation requests received in an accurate, complete, and timely manner.</li>
<li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li>
<li>Ensure that guest and block profiles are linked to the reservation.</li>
<li>Ensure 100% accuracy of market segmentation in groups.</li>
<li>Ensure that all amendments and changes are updated in the system.</li>
<li>Note and follow up on guest preferences and special requests.</li>
<li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li>
</ul>
<h4>Communication</h4>
<ul>
<li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li>
<li>Ensure all group requirements are entered completely and accurately.</li>
<li>Maintain confidentiality of all guest information.</li>
<li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li>
<li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li>
<li>Attend designated meetings prepared with information related to group reservations.</li>
<li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li>
<li>Delegate groups and tasks among the group reservations team.</li>
<li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li>
</ul>
<h4>Coaching and developing others</h4>
<ul>
<li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li>
</ul>
<h4>Other</h4>
<ul>
<li>Perform all tasks as detailed in daily task list.</li>
<li>Process visa applications for groups.</li>
<li>Produce weekly group tracker in the absence of the group reservations supervisor.</li>
<li>Maintain the cleanliness and tidiness of the work area at all times.</li>
<li>Participate in related project teams.</li>
<li>Ensure group files are accurate and up to date.</li>
<li>Ensure accurate billings for groups.</li>
</ul>
<h4>Product knowledge</h4>
<ul>
<li>Have in-depth knowledge about room types and their features.</li>
<li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li>
<li>Be up to date on all running promotions and events in the hotel.</li>
</ul>
<h4>Revenue management knowledge</h4>
<ul>
<li>Be knowledgeable of rate structure and rate strategy.</li>
<li>Be knowledgeable of upcoming peak and need periods.</li>
<li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li>
</ul>
<h4>Building relationships</h4>
<p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p>
<ul>
<li>Treat people fairly, with dignity and respect.</li>
<li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li>
<li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li>
<li>Listen and respond to others.</li>
<li>Be interested in others’ views even if they counter own views.</li>
<li>Be a team player and a leader.</li>
<li>Have ability to motivate staff and maintain a cohesive team.</li>
</ul>
<h4>Managing work execution</h4>
<p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
<li>Work with meeting planners while they are in the hotel.</li>
</ul>
<h4>Organizational capability</h4>
<p>Proactively identify and develop talent within the organization.</p>
<ul>
<li>Approach work with a sense of urgency and purpose.</li>
<li>Allocate time and resources effectively when faced with competing demands.</li>
<li>Overcome obstacles to accomplish challenging objectives.</li>
<li>Follow through on inquiries, requests, and complaints.</li>
</ul>
<h4>Learning & applying personal expertise</h4>
<ul>
<li>Act independently to improve and increase skills and knowledge.</li>
<li>Demonstrate an awareness of personal strengths and areas for improvement.</li>
<li>Share learning, innovations, and best practices with others.</li>
<li>Be willing to learn from others.</li>
<li>Perform all technical/procedural requirements of the job.</li>
<li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li>
</ul>
<h4>Experience</h4>
<p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p>
<h4>Education</h4>
<p>College degree preferred.</p>
<h4>Skills and knowledge</h4>
<ul>
<li>Ability to maintain the hotel’s standards, policies, and procedures.</li>
<li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li>
<li>Comprehension of the reservation sales process for Ritz-Carlton.</li>
<li>Ability to maintain positive and engaging relations with all inquiries.</li>
<li>Ability to overcome objections.</li>
<li>Ability to focus on details.</li>
<li>Ability to multitask and take on cross-functional tasks when required.</li>
<li>Ability to remain well organized and concentrated in high-stress situations.</li>
<li>Knowledge of Outlook and Microsoft Excel.</li>
<li>Fluency in the English language – both written and spoken.</li>
<li>Knowledge of spoken Arabic is an advantage.</li>
<li>Ability to work with minimum supervision.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>