Database Developer Jobs
445 Jobs Found
<p>This role contributes to the achievement of sales targets by renewing and upselling current customers, cultivating good customer relationships, coordinating sales activities, and maintaining customer satisfaction.</p><p>The responsibilities include supporting sales, renewing customer subscriptions, upselling current customers, coordinating with other departments, handling contractual agreements & NDAs, and promoting overall customer satisfaction.</p><p>The candidate must be highly motivated & driven and should be able to dive right into our work culture, understand our sales process & roadmap for the future, and take control of the assigned duties and responsibilities.</p><p>He/She is expected to be proactive, positive, and passionate about the company's offerings and how they create value for clients, take initiative and be creative in determining different methods for success, and develop a working plan of action in their respective functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Build and establish good work relationships with clients to facilitate increased patronage and revenue.</li><li>Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe.</li><li>Maintaining an accurate and updated database of client account information as well as business development-related documentation.</li><li>Ensure high customer satisfaction by liaising with the customer success team and managing customer health status regularly to ensure that our clients realize and achieve our value proposition.</li><li>Act as the main point of contact between existing clients and internal teams.</li><li>Overseeing sales process and facilitating order fulfillment.</li><li>Assist the team in the vendor registration process, and RFP/RFQ submissions during the sales process and perform other duties to support the team, as needed.</li><li>Review and negotiate contracts during the renewal process and meet the established deadlines to conclude the process on time.</li><li>Work collaboratively with various internal teams/individuals for the best interest of the customer (technical team, sales, etc.)</li><li>Map and track the engagement of our existing clients across our various technology platforms and provide timely updates to the management.</li><li>Provide visibility and report metrics for the BD team & management across the list of clients and the status of their accounts.</li><li>To provide regular updates to the management on the post-sales process.</li><li>Cultivate strong partner relationships and ensure timely completion of required partner documentation, including execution of Agreements, NDAs, and supporting documentation.</li><li>Engage relevant stakeholders to identify upcoming opportunities and support Business Development efforts.</li></ul>
<p>This role contributes to the achievement of sales targets by renewing and upselling current customers, cultivating good customer relationships, coordinating sales activities, and maintaining customer satisfaction. The responsibilities include supporting sales, renewing customer subscriptions, upselling current customers, coordinating with other departments, handling contractual agreements & NDAs, and promoting overall customer satisfaction. The candidate must be highly motivated & driven and should be able to dive right into our work culture, understand our sales process & roadmap for the future, and take control of the assigned duties and responsibilities. He/She is expected to be proactive, positive, and passionate about the company's offerings and how they create value for clients, take initiative and be creative in determining different methods for success, and develop a working plan of action in their respective functions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Build and establish good work relationships with clients to facilitate increased patronage and revenue.</li><li>Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe.</li><li>Maintaining an accurate and updated database of client account information as well as business development-related documentation.</li><li>Ensure high customer satisfaction by liaising with the customer success team and managing customer health status regularly to ensure that our clients realize and achieve our value proposition.</li><li>Act as the main point of contact between existing clients and internal teams.</li><li>Overseeing sales process and facilitating order fulfillment.</li><li>Assist the team in the vendor registration process, and RFP/RFQ submissions during the sales process and perform other duties to support the team, as needed.</li><li>Review and negotiate contracts during the renewal process and meet the established deadlines to conclude the process on time.</li><li>Work collaboratively with various internal teams/individuals for the best interest of the customer (technical team, sales, etc.)</li><li>Map and track the engagement of our existing clients across our various technology platforms and provide timely updates to the management.</li><li>Provide visibility and report metrics for the BD team & management across the list of clients and the status of their accounts.</li><li>To provide regular updates to the management on the post-sales process.</li><li>Cultivate strong partner relationships and ensure timely completion of required partner documentation, including execution of Agreements, NDAs, and supporting documentation.</li><li>Engage relevant stakeholders to identify upcoming opportunities and support Business Development efforts.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Summary The Senior QA/QC Engineer is responsible for overseeing and ensuring the effective implementation of quality control processes across the project.<br> The role provides technical guidance on material usage, testing, inspections, documentation, and compliance with project specifications, industry standards, and company quality procedures.<br> The position works closely with the Project Manager, Site QA/QC Manager, consultants, client representatives, subcontractors, suppliers, and testing agencies to identify and resolve quality issues and ensure that project works meet the required standards.<br> Key Responsibilities Review and verify inspection, testing, and trial procedures to ensure the correct methodologies are followed and results are accurately recorded.<br> Analyze quality and technical data, identify discrepancies, and coordinate with consultants and client representatives on issues affecting project requirements or performance.<br> Communicate inspection and testing results clearly to relevant project stakeholders and promptly escalate adverse or non-conforming results to the Project Manager.<br> Identify and stop work that does not comply with approved quality procedures, project specifications, or recognized industry standards.<br> Prepare and maintain quality documentation, including non-conformance records, liability exemption forms, inspection records, test reports, and project close-out documentation.<br> Ensure all testing and diagnostic equipment is properly used, maintained, stored, and calibrated, and maintain an accurate equipment register.<br> Coordinate QA/QC activities with the Site QA/QC Manager, procurement team, site execution teams, consultants, clients, subcontractors, suppliers, and testing agencies.<br> Monitor quality performance using statistical quality control methods and provide reports and recommendations to support continuous improvement.<br> Maintain and update as-built drawings on a monthly basis, ensuring they accurately reflect site progress, and coordinate with subcontractors to maintain the required level of documentation.<br> Conduct pre-job quality briefings with site execution teams for approved method statements to ensure requirements are clearly understood and implemented.<br> Supervise and provide guidance to Site Engineers, QA/QC Inspectors, and Document Controllers in relation to quality requirements and project documentation.<br> Ensure quality activities and documentation comply with contract requirements, company standards, and applicable regulatory requirements.<br> Support the QA/QC Manager and Project Management team with quality-related assignments and reporting as required.<br> Qualifications, Skills & Experience Bachelor’s degree in Civil Engineering .<br> Minimum 7 years of experience in QA/QC within the construction industry, preferably on major civil engineering projects.<br> Relevant GCC experience is preferred.<br> Eligible for CRPEP registration .<br> Strong knowledge of QA/QC procedures, inspection and testing requirements, construction standards, and project specifications.<br> Experience in reviewing test results, analyzing technical data, and identifying quality deviations or non-conformities.<br> Good understanding of construction documentation, quality records, method statements, inspection and test plans (ITPs), and as-built documentation.<br> Knowledge of temporary works is an advantage.<br> Strong organizational, coordination, and problem-solving skills.<br> Ability to collect, analyze, and report statistical quality data.<br> Good database management and reporting skills.<br> Strong communication and interpersonal skills, with the ability to coordinate effectively with clients, consultants, subcontractors, suppliers, and site teams.<br> Ability to work independently, make day-to-day quality-related decisions, and effectively supervise QA/QC personnel.<br> Proficient in relevant MS Office and quality/document management systems.<br> Willingness to work predominantly on site and collaborate closely with construction and project teams.<br></span> </div>
<p>The safety investigator is responsible for ensuring that safety investigations are performed as prescribed in the safety investigation procedure, in compliance with the applicable local and international regulations, and to ensure that incident/accident narratives are recorded to identify root cause, observations, findings, and propose effective corrective actions, preventive actions, and recommendations.</p><p>Reviews the reporting system for all recorded accident/incident occurrences to initiate safety investigations and follow-up correspondence when necessary.</p><p>Carry out investigations into accident/incident occurrences in coordination with the relevant departments and stakeholders, and prepares investigation reports with narrative, root cause analysis, other findings/observations, corrective actions, preventive actions, and recommendations.</p><p>Coordinate the review of investigation reports with management.</p><p>Carry out comprehensive root cause analysis on all occurrences to identify gaps and propose appropriate corrective actions, preventive actions, and recommendations.</p><p>Maintain a database for all accident/incident investigation reports, with list of root causes, types of occurrences, severity of occurrences, and corrective actions/recommendations.</p><p>Prepares monthly and annual analysis reports with number of investigations carried out, types of occurrences investigated, number of investigations by entity, number of corrective actions/recommendations, status of corrective actions/recommendations (open/closed).</p><p>Acts as the point of contact with BCAA and BAC on investigations into accidents/incidents (under the supervision and direction of Manager Aerodrome Safety).</p><p>Provides updates to BCAA on a continuous basis (daily/weekly) on accident/incident occurrences, status of investigation reports, and progress of implementing corrective/preventive actions.</p><p>Submits completed investigation reports to BCAA as and when requested.</p><p>Provides recommendations for improvement to procedures, policies, manuals, guidelines, instructions, and other documents to improve safety.</p><p>Supports with carrying out risk assessments into accident/incident occurrences, procedures, manuals, and/or as part of the change management process with expert input from an investigator s perspective (i.e. based on the history of investigations, and context of investigations).</p><p>Supports Quality Control with audits on departments by preparing a list of pending corrective actions/recommendations as related to investigations, to be included as part of the audit scope.</p><p>Participates in safety audits as and when required.</p><p>Ensure that the safety promotion campaign incorporates the necessary information as relevant to the root cause and trend analysis of investigations.</p><p>Provide input on triggered SPIs, and SPI development, taking into account safety investigation root cause, trend, and gap analysis.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in aviation management, or equivalent qualification</p><p>ACI Safety Management Diploma, or equivalent desirable</p><p>Aviation Legislation and ICAO Annexes training</p><p>Minimum 5 years experience with special focus on aerodrome safety and relevant investigations</p>
<p>Timetabling:</p><ul><li>Set up/revise all timetabling parameters in the timetabling system</li><li>Gather all timetabling requirements from the Academic Staff and AO Coordinators</li><li>Create timetables for all student groups, optimising student experience, room utilisation and staff allocation</li><li>Produce regular and ad hoc reports on student, staff and room allocations</li><li>Upload all timetabling details to the VLE</li><li>Publish all timetables via the VLE</li><li>Maintain procedural documentation and update associated document sharing platforms and stakeholders</li></ul><p>Attendance:</p><ul><li>Ensure timetables are set up in the Universityu2019s Attendance System, and support students in the use of the Attendance System</li><li>Produce attendance reports for the Academic Staff and AO Department as required</li><li>Liaise with the AO Academic Systems department and/or the ICT department regarding any issues related to the attendance system.</li></ul><p>Virtual Learning Environment (VLE):</p><ul><li>Creation of new VLE user ids</li><li>Annual upload of class information to VLE</li><li>Creation of student groups within classes</li><li>Annual archive and roll over of courses, as required</li><li>Upload of documents to general areas</li></ul><p>Main working relationships:</p><ul><li>Participate in regular team meetings, contribute input, provide comprehensive updates on programme.</li><li>Develop strong relationships with other RCSI sites and internal departments, guaranteeing deliverables are met by ensuring the relationships are maintained and goals are achieved with a student centred focus.</li><li>Maintain strong working relationships with Year directors and other key internal stakeholders, including regular communication to understand where priorities align/might differ. Arrange regular meetings with Year directors and/or AO Campus Operations Team Leader / Manager to ensure goals are aligned throughout the year</li><li>Provide training, guidance and support to Junior Coordinators during their development and throughout.</li><li>Develop and maintain strong communication with clinical coordinators to ensure effective operations of hospital teaching and assessment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Requirements:</p><ul><li>Bachelor's degree, preferably in: Business Administration, Education, Higher Education Management , Public Administration, Management or related field.</li><li>Relevant professional certifications in project management, quality assurance, or administration may be advantageous.</li></ul><p>Core Skills:</p><p>1 Administrative & Operational Skills:</p><ul><li>Academic administration and coordination</li><li>Policy and procedure implementation</li><li>Timetable and scheduling management</li><li>Records and data management</li><li>Process improvement and workflow optimisation</li><li>Resource planning and coordination</li><li>Document control and compliance management</li></ul><p>2 Communication & Interpersonal Skill:</p><ul><li>Excellent written and verbal communication</li><li>Stakeholder engagement</li><li>Relationship management</li><li>Customer service and student support</li><li>Meeting coordination and minute-taking</li><li>Cross-functional collaboration</li></ul><p>3 Organisational Skills:</p><ul><li>Strong attention to detail</li><li>Time management</li><li>Prioritisation of competing tasks</li><li>Event and meeting coordination</li><li>Problem-solving and decision-making</li></ul><p>4 Technical Skills:</p><ul><li>Microsoft Office Suite (particularly Excel, Word, PowerPoint)</li><li>Learning Management Systems (e.g., Moodle, Blackboard, Canvas)</li><li>Database management and reporting</li><li>Data analysis and reporting tools</li></ul><p>5 Governance & Compliance:</p><ul><li>Understanding of academic regulations and policies</li><li>Quality assurance processes</li><li>Confidentiality and data protection compliance</li></ul><p>6 Desirable Experience:</p><ul><li>Experience working within a university or higher education environment.</li><li>Coordination of academic committees and governance activities.</li><li>Managing academic calendars, examinations, or student records.</li><li>Project coordination and implementation of academic initiatives.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job summary</strong></p><br><p>The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.</p><br></li><li><p>Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.</p><br></li><li><p>Meet or exceed set goals.</p><br></li><li><p>Operate the Sales Department within established sales expense budget.</p><br></li><li><p>Participate in required M.O.D. and Saturday office coverage as scheduled.</p><br></li><li><p>Initiate and follow up on leads.</p><br></li><li><p>Maintain and participate in an active sales solicitation program.</p><br></li><li><p>Monitor production of all top accounts and evaluate trends within your market.</p><br></li><li><p>Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.</p><br></li><li><p>Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing.</p><br></li><li><p>Identify knowledge gaps within the team and develop plans for filling them</p><br></li><li><p>Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress.</p><br></li><li><p>Create and execute a strategic sales plan that expands our customer base and extends the company's global reach</p><br></li><li><p>Meet with potential clients and grow long-lasting relationships that address their needs</p><br></li><li><p>Invite clients to the hotel for entertainment, lunches, tours and site inspections.</p><br></li><li><p>Assist in implementing special promotions relating to direct sales segments.</p><br></li><li><p>Assist in the preparation of required reports in a timely manner.</p><br></li><li><p>Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).</p><br></li><li><p>Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.</p><br></li><li><p>Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.</p><br></li><li><p>Meet and greet onsite contacts.</p><br></li><li><p>Develop networking opportunities through active participation in community and professional associations, activities and events.</p><br></li><li><p>Review meeting planner evaluations with the Director of Sales & Marketing to ensure that issues receive follow-up.</p><br></li><li><p>Entertain clients.</p><br></li><li><p>Handle inquiries.</p><br></li><li><p>Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.</p><br></li><li><p>Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral.</p><br></li><li><p>Develop and implement specific account marketing plans for appropriate accounts. Monitor production compliance.</p><br></li><li><p>Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be property defined may include newsletters, client receptions/recognition functions, etc.</p><br></li><li><p>Respond to customer inquiries and request for pricing</p><br></li><li><p>Maintain in-depth files on all accounts; via hard files and/or automated account management system</p><br></li><li><p>Assist in updating Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.</p><br></li><li><p>Participate in trade shows, community & professional organizations to maintain high visibility.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Sales Assistant is responsible for driving sales and ensuring a positive customer experience, along with performing various operational tasks assigned by the store management team.</p>
<h4>What you will do</h4>
<li>Store safety: Maintain a clean, organized, and safe store environment by upholding store standards and cleanliness.</li>
<li>Excellent customer service: Create a welcoming first impression for customers through an enthusiastic attitude and adherence to the dress code.</li>
<li>Greet customers promptly upon entering the store with a warm and genuine welcome.</li>
<li>Provide customers with accurate and relevant product information.</li>
<li>Express sincere appreciation to all customers as they leave the store and encourage their return.</li>
<li>Quality: Deliver high-quality service in fitting rooms, follow up with customers promptly, maintain the cleanliness of the cash wrap area, and seek opportunities to enhance sales.</li>
<li>Administrative: Perform efficient service at the cash wrap, promote gift cards, maintain cash wrap cleanliness, and accurately capture customer information in the database.</li>
<h4>Required skills to be successful</h4>
<li>Extensive experience in sales, marketing, operations, and retail or brand management, particularly within the fashion industry.</li>
<li>Strong knowledge of the market, brand positioning, and trends.</li>
<li>Understanding of current economic conditions, potential risks, and competitive landscape.</li>
<h4>What equips you for the role</h4>
<p><strong>Minimum qualification and knowledge:</strong><br>
Education: High School Diploma or equivalent<br>
Experience: At least 2 years of retail sales experience.</p>
<p><strong>Job-specific / technical skills:</strong></p>
<li>Effective verbal communication skills.</li>
<li>Ability to perform some heavy lifting.</li>
<li>Capability to stand for at least 8 hours.</li>
<li>Strong customer service orientation.</li>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<p>Job Overview We are seeking an experienced and passionate Brand Manager to lead the prestigious Ferrari brand in Bahrain. With a strong local foundation and a global vision for expansion and excellence, Alzayani Investments represents a portfolio of leading international brands. This is a unique opportunity for a talented marketing professional to take ownership of one of the world's most iconic luxury automotive brands. The successful candidate will be responsible for developing and executing comprehensive brand strategies that drive growth, enhance brand equity, and deliver an unparalleled customer experience in line with Ferrari's global standards.</p><p>Responsibilities Review, monitor, and react to the monthly KPI of sales and marketing and take full Ferrari P&L responsibility and ownership across new and used car businesses . Ensuring all dealer and manufacturer communications are disclosed and briefed to the Sales, Marketing and After-sales Identify and evaluate market potential for growing the new and pre-owned car business (all models) Be the Brand ambassador and the market expert with knowledge of all key data indicators related to the automotive luxury sector, brand competitors and economy. Ensure showroom standards and processes are respected at all times. Be responsible for deploying all sales tools in full working condition and supervise the successful application of tools for the sales and marketing area. Together with Sales Manager, develop sales plan and budget operation. Drive understanding of Dealer Composite Program within all departments. Coordinate, manage and solve customer complaints. Together with the Marketing Manager develop annual dealer marketing plans and identify affinity partners according to the market needs and brand objectives. Develop expert knowledge of the customer database to identify and be able to segment it for marketing events, special projects and opinion leaders. Forge new affinity partnerships and establish co-marketing events with leading luxury partners in other complimentary business sectors. Oversee digital marketing tactics and strategies as outlined in Marketing CC Manager tab Developing the sales plan and budget, sharing them with the General Manager. Define F&I specific plans to support the business. Manage the waiting list. Coordinate with the sales, after sales and marketing team the successful achievement of brand sales and marketing objectives. Evaluate & reward performances of sales people and marketing team with Sales Manager and Marketing Manager in coordination with General Manager. Coordinate through regular meetings (at least monthly) the information and communication flow between Sales, Marketing and After-sales team to capitalize on all. Coordinate the brief daily meeting with sales - marketing and receptionist. Manage the communication flow between Ferrari and dealership team. Connect new; Pre-owned and Marketing departments together and ensure all are aligned to the same vision.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record of success as a Brand Manager or in a similar senior marketing role, preferably within the luxury automotive or high-end retail sector. A bachelor's degree in Business Administration, or a related discipline. Exceptional understanding of brand management, strategic marketing, and luxury consumer behaviour. Demonstrable experience in managing significant marketing budgets and executing multi-channel campaigns. Outstanding communication, presentation, and interpersonal skills, with the ability to engage effectively with high-net-worth individuals. Strong analytical, project management, and organisational skills with meticulous attention to detail. A genuine passion for the automotive industry and an in-depth appreciation for the Ferrari brand and its heritage. Proficient in the use of digital marketing tools and analytics platforms.</p>
<p>About Company & Role Purpose
A leading FMCG company is seeking a Traditional Trade Assistant Sales Manager to achieve revenue and meet sales targets across all segments by providing guidance and direction to a team of Salesmen. This position is pivotal in establishing shelf visibility for brands in MT and building a distribution network for company products in the TT channel, expanding market penetration and boosting market share and increasing distribution footprint. Central to this role is the strategic development of route plans for the team to ensure comprehensive market coverage, thereby increasing sales productivity and efficiency.
KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
• Achieve both volume and value sales targets by month, quarter, and year.
• Ensure receivables and cash are in line with company policy.
• Implement sales clearance plans, if necessary, as per the direction of the Sales Manager.
• Build and expand distribution of company's products within the TT channel.
• Key Account & Customer Interaction
• Establish relations with key people in MT and ensure interactions with shelf supervisors.
• Ensure stock rotation across the product range to maintain company standards.
• Collect feedback and market intelligence to review and refine the segment strategy.
• Negotiate with key customers in the channel to expand the cold chain footprint and enhance product freshness.
• Manage relationships with top 25 dealers, acting as the main point of contact.
• Develop and implement distribution plans for comprehensive coverage of the company's products in the TT channel.
• Align with the sales strategy in coordination with the head of distribution to ensure consistent implementation in distribution and expansion within the TT channel.
• Monitor daily sales and market trends of the Dealer business and provide support to the sales team and dealers to meet growth expectations.
• Conduct daily market visits by area to review distribution practices.
• Effectively communicate sales targets and provide size-wise sales information to the team.
• Coordinate with salesclerk and store team to establish daily delivery schedules for the TT channel, including first and second loads.
• Develop area-specific route plans for salesmen with visit frequencies based on sales movement.
• Ensure all cold chain chillers have a comprehensive database and asset tracking document.
• Monitor competitor activities and promptly report any concerns to the SM for necessary actions.
• Ensure display plan-o-grams are implemented.
• Ensure stock tracking in MT, both on-shelf and back store through the team.
• Initiate and develop promotional campaigns in coordination with Sales Manager.
• Sustain, maintain and build merchandising standards.
• Provide on-the-job coaching to the team and mentor the sales team to enhance productivity and achieve sales targets.
• Optimize route plans and beat plans to maximize salesperson visits and coverage.
• Continuously improve processes and capabilities to drive growth and operational efficiency.
• Regularly evaluate the performance of the sales team and create development plans to foster their professional growth.</p><p>Qualifications
• Bachelor’s degree in business, Marketing, or a related field.
• 7+ years of sales experience in the FMCG industry in a sales capacity, of which at least 2 years of experience should be in distribution.
• 10+ years of overall experience.
• Fluency in spoken and written English (Arabic is an advantage).
Skills
• Strong leadership skills.
• Strategic thinking capability.
• Entrepreneurial mindset and exposure to all areas of the distribution business model.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Specialization in selling skills and the ability to impart these to team members.
• Excellent negotiating and influencing skills.
• Strong management and organizational skills.
• Self-driven with high self-motivation.
• Good proficiency in Microsoft Office.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>ROLE PURPOSE</p><br><p>To support and execute the hotel's PR and communications strategy, strengthening the visibility and positioning of Raffles Al Areen Palace Bahrain across Bahrain and the GCC. The role will manage day-to-day media relations, influencer engagement, partnerships, press communications and PR activations across the hotel, F&B, Spa & Wellness and key experiences, working closely with the Marketing Manager and Commercial team.</p><br><p>KEY RESPONSIBILITIES</p><br><p>· Manage day-to-day PR and communications activities across the hotel and its outlets.</p><br><p>· Build and maintain strong relationships with key media, editors, journalists, influencers, content creators and relevant personalities in Bahrain and the GCC.</p><br><p>· Proactively identify PR opportunities, partnerships, collaborations and relevant cultural or community activations that strengthen the hotel's positioning.</p><br><p>· Develop and maintain an updated Bahrain and GCC media and influencer database.</p><br><p>· Draft and coordinate press releases, media alerts, invitations, fact sheets and other PR materials in line with Raffles brand standards.</p><br><p>· Coordinate media visits, influencer stays, interviews, photoshoots and hosted experiences, including agreed deliverables and follow-up.</p><br><p>· Support PR activity for hotel experiences, restaurants, Spa & Wellness, events, seasonal campaigns and new launches.</p><br><p>· Build relationships with relevant luxury, lifestyle, fashion, beauty, automotive and other brands to develop meaningful collaboration opportunities.</p><br><p>· Support the planning and execution of media events, launches and PR activations.</p><br><p>· Proactively pitch hotel stories, experiences and key personalities to relevant local, regional and international media.</p><br><p>· Coordinate award submissions and luxury hospitality recognitions relevant to the hotel, F&B and Spa.</p><br><p>· Monitor media coverage and prepare regular PR reports covering coverage, reach, media value, influencer activity and key outcomes.</p><br><p>· Work closely with the Marketing team to align PR activity with the content calendar, social media, campaigns and commercial priorities.</p><br><p>· Liaise with corporate and regional PR teams as required and ensure communications follow Raffles and Accor brand guidelines.</p><br><p>· Monitor hospitality, luxury and lifestyle trends and identify opportunities to keep the hotel visible, relevant and competitive.</p><br><br>Qualifications<br><br><p>· 3-5 years of experience in PR, communications or luxury lifestyle/hospitality.</p><br><p>· Previous experience within luxury hospitality, lifestyle, F&B or a reputable PR agency is preferred.</p><br><p>· Strong existing relationships with Bahrain media, influencers, brands and key personalities; a GCC network is a strong advantage.</p><br><p>· Good understanding of the Bahrain and GCC luxury, hospitality and lifestyle landscape.</p><br><p>· Strong written and verbal communication skills in English and Arabic.</p><br><p>· Confident in developing press materials and communicating with senior media and external partners.</p><br><p>· Strong organisational skills with the ability to manage multiple projects, deadlines and activations simultaneously.</p><br><p>· Proactive and resourceful, with the ability to identify PR opportunities rather than relying solely on incoming requests.</p><br><p>· Comfortable representing Raffles externally at media events, networking opportunities and industry activations.</p><br><p>· Good understanding of social media and influencer marketing from a PR and brand reputation perspective.</p><br><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
<p>The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department. What you will do Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel. Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance. Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc. Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives. Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results. Know the business, the competition, the clients and customer trends. Represent the customer needs to the rest of the hotel and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities. Proactively develop and maintain effective relationships with internal and external key stakeholder groups. Create and execute account plans for assigned markets and territories across all segments to ensure maximum revenue and budgeted targets are achieved. Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travels. Prepare daily, weekly, monthly and yearly reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities. Effectively manage communication with Four Seasons Worldwide Sales Offices maintaining regular dialogue and providing Sales & Marketing updates. Lead on-property sales functions and leverages above property sales resources to deliver results. Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization. Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives. Maintain strict confidentiality and ensure work is of the highest level. Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.</p><p><strong>Desired Candidate Profile</strong></p><p>What you bring Bachelor's degree in hospitality management, Business Administration, Marketing, or related field. Minimum 8-10 years of progressive hotel sales experience within luxury hospitality. Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort. Experience with luxury hotel brands and international markets preferred. Strong understanding of Bahrain and GCC hospitality markets. Proven track record of achieving and exceeding revenue targets. Strong negotiation, networking, and relationship-building skills. Excellent leadership and people management capabilities. Advanced analytical and strategic planning skills. Outstanding presentation and communication skills. Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems. Proven ability to identify market opportunities and drive commercial growth.</p>
<strong>Who we </strong> <strong>are</strong> <strong> </strong> <p></p> <p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. </p> <p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. </p> <p> <strong>What you'll be doing </strong> </p> <p>At Chalhoub, creativity is a team effort! Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand s guidelines and store processes.</p> Key Responsibilities <ul> <li> <p>Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</p> </li> <li> <p>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</p> </li> <li> <p>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</p> </li> <li> <p>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</p> </li> <li> <p>Think hybrid by leveraging all type of point of sales online and offline.</p> </li> <li> <p>Team Leadership and Development</p> </li> <li> <p>Provide a clear vision to the team about the business and store s vision and key directions</p> </li> <li> <p>Identify, recruit, develop and retain strong talents</p> </li> <li> <p>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</p> </li> <li> <p>Act as a coach for the team members and promote growth mindset by leveraging the Group s available learning tools and platforms an constantly monitor the team s development plans and professional growth.</p> </li> <li> <p>Ensure performance improvement plans are discussed and documented in a transparent manner.</p> </li> </ul> <p> <strong>Customer Experience</strong> </p> <ul> <li> <p>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand s ecommerce business including different activities, offerings, activations, etc.</p> </li> <li> <p>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</p> </li> </ul> <p> <strong>Operational Excellence</strong> </p> <ul> <li> <p>Ensure all sales and operational policies and procedures are followed and maintained in the store.</p> </li> <li> <p>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</p> </li> <li> <p>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.</p> </li> <li> <p>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand s VM guidelines.</p> </li> <li> <p>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</p> </li> <li> <p>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</p> </li> </ul> <p> <strong>What you'll need to succeed</strong> </p> <p>- Minimum of 2 years supervisory role in Beauty Retail</p> <p>- Strong English communication skills</p> <p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span><span><span>Consultant - SAP Technical (Adobe Forms)</span></span></span></span></b></span></span></span></p><br> <p><span><span><span><span><b><span><span><span>About Invenio</span></span></span></b></span></span></span></span></p><br>
<p><span><span><span><span><span><span>The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com.</span></span></span></span></span></span></p><br> <p><span><span><span><b><span><span><span>Role: Consultant SAP ABAP (Adobe Forms)</span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>Years of Experience: 3-6</span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>Location:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span><span>Shifts:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><b><span><span><span>Job Summary</span></span></span></b></span></span></span></span></p><br>
<p><span><span><span><span><span><span>The Consultant – SAP ABAP is responsible for delivering end-to-end SAP technical solutions, including design, development, and implementation. This role requires strong hands-on expertise in ABAP, the ability to handle complex requirements, and active collaboration with functional and business stakeholders. The consultant is expected to work independently, contribute to project success, and mentor junior team members.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>This position is specifically for SAP Adobe Forms development. The consultant is expected to design, build and support print and interactive forms together with the driver programs and output determination around them, and to resolve rendering and output issues across the landscape.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><b><span><span><span>Key Skills</span></span></span></b></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>3-6 years of hands-on SAP ABAP development experience, with at least 1-2 years of hands-on Adobe Forms development.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Hands-on form development using Interactive Forms by Adobe (SFP) - form interface and form context design, data binding and context conditions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Adobe LiveCycle Designer - master and body pages, flowed and positioned subforms, pagination and overflow, repeating tables, dynamic versus static forms.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>ABAP driver programs that call the generated function module and control form output.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Scripting in FormCalc and JavaScript across form events.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Adobe Document Services configuration and troubleshooting of rendering failures across the landscape.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Output determination and print output - spool handling, print controls, device types and barcodes.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Multi-language forms, translation and font handling.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Reports (ALV and classical), Data Dictionary objects, data migration programs, and enhancements using BAdIs, enhancement spots and user exits.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Object-Oriented ABAP (Design Patterns) - classes, interfaces, inheritance and exception handling.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Debugging, code optimisation and performance tuning.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>SAP development standards, unit testing, code review and transport management.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Good understanding of code pushdown and how to write database-efficient ABAP on SAP HANA.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>ABAP Development Tools (Eclipse) along with SAP GUI - optional.</span></span></span></span></span></span></span></li>
</ul>
<p><span><span><span><span><b><span><span><span>Good to Have</span></span></span></b></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Offline interactive forms - usage rights, submit by email or HTTP, and reading returned data back into ABAP.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>S/4HANA Output Management with BRF+ and the Manage Output Items Fiori app.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Digital signatures on interactive forms.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Country-specific statutory and e-invoicing layouts; SAP Document and Reporting Compliance.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>SAP certification in ABAP.</span></span></span></span></span></span></span></li>
</ul>
<p><span><span><span><span><b><span><span><span>Key Responsibilities</span></span></span></b></span></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span><span>Analyse functional specifications and layout requirements, prepare technical designs, and raise gaps or clarifications before development starts.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Build print and interactive forms to brand and statutory layout requirements, and drive layout sign-off with the business.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Design the form interface and driver program so that data selection is efficient and reusable across output channels.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Develop, unit test and document forms and supporting ABAP objects as per SAP development standards.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Configure output determination alongside the functional consultant and own the technical side of output failures.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Test against realistic data and edge cases - long text, multi-page tables and zero-item documents - before handing to SIT.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Maintain layout version control and correct transport of form and interface objects across the landscape.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Work with functional consultants and business users to translate requirements into technical solutions.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Resolve SIT, UAT and post-go-live defects within agreed timelines and record the correct root cause.</span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span>Participate in code reviews and ensure quality standards are met before transport release.</span></span></span></span></span></span></span></li>
<li><span><span></span></span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Who we are</h4>
<p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.</p>
<p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, creativity is a team effort! Working as a store manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
</ul>
<h4>Team leadership and development</h4>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
</ul>
<h4>Customer experience</h4>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Ensure all sales and operational policies and procedures are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (clienteling app, OMS, business WhatsApp, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
</ul>
<h4>What you'll need to succeed</h4>
<ul>
<li>Minimum of 2 years supervisory role in beauty retail</li>
<li>Strong English communication skills</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><p><b>About the role:</b></p><br><br><p><span>The Director of Sales monitors and motivates the department activities and team to ensure that all salespersons' quotas are met, sales activities, individual accounts and group bookings are focused and coordinated with transient demand to yield the maximum revenue per available room, to maximize sales in all hotel revenue areas. The position has overall responsibility for achieving revenue goals, KPIs, guest and employee satisfaction and the financial performance of the department.</span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Develop and implement strategies to exceed financial results and drive market share, customer satisfaction, employee loyalty, owner loyalty, and brand strength for the hotel.</p><br><br></li><li><p>Develop and implement a sales strategy to effectively manage all the different sales channels and segmentation. Ensure the development of strategic account plans for the demand generators in the market. Deploy sales team against appropriate market segments and constantly monitor performance.</p><br><br></li><li><p>Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.</p><br><br></li><li><p>Proactively position and market the property to remain a market leader and strengthen Four Seasons brand image. Develop and execute a marketing strategy to drive revenue and meet property objectives.</p><br><br></li><li><p>Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share. </p><br><br></li><li><p>Identify changing market conditions and introduce appropriate changes in sales and marketing strategy to meet or exceed customer expectations and results.</p><br><br></li><li><p>Know the business, the competition, the clients and customer trends.</p><br><br></li><li><p>Represent the customer needs to the rest of the hotel and constantly identify and communicate potential new revenue opportunities to the hotel executive team influencing the development of plans to tap those opportunities.</p><br><br></li><li><p>Proactively develop and maintain effective relationships with internal and external key stakeholder groups.</p><br><br></li><li><p>Create and execute account plans for assigned markets and territories across all segments to ensure maximum revenue and budgeted targets are achieved.</p><br><br></li><li><p>Conduct sales calls, prospecting calls, site inspections, entertainment and necessary business travels.</p><br><br></li><li><p>Prepare daily, weekly, monthly and yearly reports as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities.</p><br><br></li><li><p>Effectively manage communication with Four Seasons Worldwide Sales Offices maintaining regular dialogue and providing Sales & Marketing updates.</p><br><br></li><li><p>Lead on-property sales functions and leverages above property sales resources to deliver results.</p><br><br></li><li><p>Accomplish desired results by setting priorities and effectively managing through people and processes, using reliable tools, and leveraging resources and other parts of the organization.</p><br><br></li><li><p>Assign clear goals to team members to assure success and accountability for results. Encourage sales team to set and exceed challenging objectives.</p><br><br></li><li><p>Maintain strict confidentiality and ensure work is of the highest level.</p><br><br></li><li><p>Be responsible for all aspects of systems, administration, database and facilities of on-site sales activities including procedures and processes specific to the daily operation of the sales team. Responsible for overseeing the contract document, escrow, loan servicing and reporting processes for new sales, buybacks, repurchases and re-sales.</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing, or related field.<br></li><li><p>Minimum 8-10 years of progressive hotel sales experience within luxury hospitality.</p><br><br></li><li>Minimum 3-5 years in a Director of Sales role at a luxury hotel or resort.<br></li><li><p>Experience with luxury hotel brands and international markets preferred.</p><br><br></li><li><p>Strong understanding of Bahrain and GCC hospitality markets.</p><br><br></li><li><p>Proven track record of achieving and exceeding revenue targets.</p><br><br></li><li><p>Strong negotiation, networking, and relationship-building skills.</p><br><br></li><li><p>Excellent leadership and people management capabilities.</p><br><br></li><li><p>Advanced analytical and strategic planning skills.</p><br><br></li><li><p>Outstanding presentation and communication skills.</p><br><br></li><li><p>Proficiency in Salesforce, Delphi, Opera, Microsoft Office, and other hotel sales systems.</p><br><br></li><li><p><span>Proven</span> <span>ability</span> <span>to</span> <span>identify</span> <span>market</span> <span>opportunities</span> <span>and</span> <span>drive</span> <span>commercial</span> <span>growth.</span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>C-QUEST: The Middle East’s No. 1 Cost Consultant of the Year. For over 24 years, C-QUEST has been a driving force in shaping iconic skylines and sustainable communities across the Middle East. As an award-winning project development and cost consultancy firm, we specialize in delivering tailored, innovative, and sustainable solutions that optimize cost efficiency and commercial excellence across construction and infrastructure projects. With a team of 100+ industry experts, we provide end-to-end project support, ensuring seamless execution from inception to completion. Backed by KEO’s legacy of expertise and integrated services, C-QUEST maintains an independent, client-first approach, ensuring projects are delivered on budget and aligned with sustainability goals. </span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented Senior Bid Coordinator to develop proposals and presentations, <strong>provide valuable input</strong> to the bid process, and provide clients with<strong> clearly differentiated proposals</strong> that demonstrate C-Quest's capability, expertise and value proposition.</span></p><br><p><span>The post holder will work closely with Bid Leads and other stakeholders to drive the successful delivery of submissions and presentations.</span></p><br><p><span>We envisage success in this role to include:</span></p><br><ul><li><span>Review RFPs, confirm the bidding team and work with the Bid Lead on the response.</span></li><li><span>Develop the bid plan, including contributing to win themes with the Bid Lead.</span></li><li><span>Coordinate tender queries and clarifications from clients and distribute them to the bid team.</span></li><li><span>Review bid documents and pull together content from previous relevant bids, best practice responses from the bid portal and other systems.</span></li><li><span>Develop, tailor and enhance team CVs in the C-Quest format, presenting their experience and expertise in a compelling and client-focused manner.</span></li><li><span>Develop compelling proposal content, executive summaries, capability statements and case studies to strengthen bid submissions and strategic pursuits.</span></li><li><span>Prepare presentations for post-tender interviews and pitches for strategic pursuits.</span></li><li><span>Arrange Director review and approval of proposals prior to submission.</span></li><li><span>Proofread colleagues' bid response documents for accuracy (spelling, grammar) and relevance.</span></li><li><span>Produce immaculate, bid ready proposals, presentations and documents with exceptional attention to detail and a commitment to the highest quality standards.</span></li><li><span>Ensure on-time delivery of hard copy proposals.</span></li><li><span>Liaise with the team and clients for tender interview logistics.</span></li><li><span>Upload Tender Forms, Contracts and/or NDAs onto the contracts database for review and follow up where required.</span></li><li><span>Work with the Bid Team as a community of practice to ensure a consistent quality of bids.</span></li><li><span>Work in conjunction with the wider Bid Team to ensure the central bid library is kept up to date, bids are filed correctly, and best practice answers and unique questions are added/harvested to the bid portal.</span></li><li><span>Update marketing collateral, including Capability Statements, Case Studies and other business development materials.</span></li><li><span>Search procurement portals regularly for new leads and opportunities.</span></li><li><span>Assist in registering and updating procurement portal subscriptions.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><strong>To be successful in this dynamic opportunity, we envisage that you will bring 3-5 years' experience in bid coordination, proposal management or business development within professional services, engineering, construction or consultancy environment.</strong></span></p><br><ul><li><span>Expertise in MS Office Suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred).</span></li><li><span>APMP Foundation level certification is advantageous.</span></li><li><span>Proactive, clear and professional communication with internal and external stakeholders at all levels.</span></li><li><span>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders, including challenging/questioning thinking or strategy when necessary to add value to the process.</span></li><li><span>Experience in taking responsibility for managing their work and working with minimal supervision to achieve the outcomes required for the team.</span></li><li><span>Critical thinking skills to consistently develop, manage and deliver high-quality bids and content on time.</span></li><li><span>Strong writing ability in English including:</span></li><li><span>Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology.</span></li><li><span>Writing original non-technical content for Executive Summaries and other sections where needed.</span></li><li><span>Proofreading skills with a keen eye for accuracy and detail.</span></li><li><span>Strong time management, able to work on multiple submissions simultaneously.</span></li><li><span>Strong stakeholder management skills, with the confidence to challenge stakeholders constructively and influence outcomes.</span></li></ul><p><span>C-Quest International is a KEO Allied Practice.</span></p><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments.</span></p><br><p><span>For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognised by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2023 WA100 Survey.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. </span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our perfumes consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business:</strong></p>
<ul>
<li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li>
<li>Maintain a solid and accurate customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition.</li>
<li>Have an understanding of the brand’s online offers and activities.</li>
<li>Participate in the brand’s events when required inside or outside the store and push fragrance sales during events, promotions, and launches.</li>
<li>Be flexible to support other stores and team members when required.</li>
<li>Stay ahead of latest trends, products, and competitors.</li>
</ul>
<p><strong>Customer centricity:</strong></p>
<ul>
<li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert advice, proactively catering to customers’ needs, interests, and preferences.</li>
<li>Demonstrate usage and benefits of various brands and products in alignment with the retail policies.</li>
<li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. Such techniques and tools include messaging, virtual shopping appointments, etc.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Maintain all operating standards by ensuring merchandising levels, stock replenishment, and organizing display as per the brand’s visual merchandising guidelines.</li>
<li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li>
<li>Generate and maintain daily sales reports, post launch sales tracking, and sell-out tracking at store level.</li>
<li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality.</li>
<li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (clienteling app, OMS, etc.).</li>
<li>Attend all kinds of product and product knowledge trainings provided by the brand, company (levelled at Chalhoub University), and on Axonify in order to improve their performance and skills.</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>Minimum 2 years’ experience in the beauty industry.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>