Call Center Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Team Lead, Firefighter will participate in duties of protecting life and property and fire fighting/rescue operations. Responsibilities + Provide fire protection services to ensure adequate, proficient, and prompt response to all fire protection dispatch calls to treat injuries and minimize loss of life and damage to property + Perform structural, crash, confine space rescue procedures and participate in the department’s established fire training programs which is designed to provide additional experience in the area of firefighting / rescue operations. + Proficiently operate fire apparatus and related equipment. + Clean, wash, tests apparatus, hang hoses and polish vehicles. + Complete and submit Fire Protection Response report specified by NFIRS with in required timelines. + Will be required to work on Bahraini and US holidays + Medical Certification to perform job will be required. + In addition to the above, performs other tasks as directed by Supervisor Qualifications MINIMUM QUALIFICATIONS: US National Requirements + Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Hazmat IC, NREMT-Basic, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue. + NIMS 100, 200, 700, 800 + Public Safety Tele-communicator I &amp; II Certification + All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD. + Must have the ability to obtain and maintain a NACI security clearance Foreign National Requirements + Firefighter I and II, CPR AHA or Red Cross, Hazmat Awareness/Operations, Fire Officer I, Fire Inspector I, Fire Instructor I, Tender Operator, ARFF Operator and Confine Space Rescue. + NIMS 100, 200, 700, 800 + Public Safety Tele-communicator I &amp; II Certification + All firefighter certifications must be currently posted on the DOD, IFSAC or Pro-Board Accreditation website or able to be reciprocated to DOD. Experience: + At least 8 years of firefighting and previous Crew Chief experience Skills: + Must have excellent communications and cognitive skills to effective handle emergency operations + Must have good computer skills for daily reporting requirements + Must have good interpersonal skills to promote effective team and group dynamics WORKING ENVIRONMENT: Hazardous and stressful conditions, be able to work long hours, overtime and live among fellow firefighters. PHYSICAL ACTIVITIES: + Work will require lifting up to 50 lbs.; stooping; climbing; prolonged standing; prolonged sitting; and working with or in areas where a potential could exist for exposure to the weather. + Employee use of Personal Protective Equipment (PPE) is required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices. + Must comply with OSHA, EPA, Fire Regulations and published Company work rules At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<div><strong>OCC Specialist</strong></div>    <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do. </em><strong>DHL Global Forwarding</strong> has an opening for a <strong>OCC Specialist </strong>in <strong>Bahrain. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this OCC Specialist position </strong></p> <ul> <li>Execute plans and processes to implement the OFR pricing strategy</li> <li>Respond to pricing enquiries in an efficient and competitive manner</li> <li>Ensure the timely monitoring and accurate updating of local tariffs</li> <li>Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed</li> <li>Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency</li> </ul>   <p><strong>Now, here is what we need from you!</strong></p>   <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td>   </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 4 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br></em><br><font color="#ffffff">#LI-MEA</font></p><span data-teams="true"><em ></em></span>    

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><p>Job Description Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a professional and guest-focused Receptionist to join our Front Office team.</p><p>Key Responsibilities</p><ul><li>Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.</li><li>Handle check-in, check-out, room reservations, and guest inquiries efficiently.</li><li>Process payments and maintain accurate guest records.</li><li>Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.</li><li>Handle telephone calls, emails, and guest correspondence professionally.</li><li>Maintain Front Office standards in line with Sofitel and Accor brand expectations.</li><li>Ensure confidentiality of guest information and compliance with hotel procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience as a Receptionist or Front Office Agent in a hotel environment.</li><li>Knowledge and hands-on experience with Opera Cloud is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with a passion for hospitality.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Good command of written and spoken English. Additional languages are an advantage.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p>Your Team &amp; Working Enviroment: Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges , including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi . Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall , 5 dedicated meeting rooms , and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea &amp; Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries. Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise._x000D_ _x000D_ From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services._x000D_ _x000D_ Our Brands include:_x000D_ _x000D_ -Raffles_x000D_ -Fairmont_x000D_ -Sofitel_x000D_ -MGallery_x000D_ -Grand Mercure_x000D_ -Pullman_x000D_ -Swissôtel_x000D_ -Novotel_x000D_ -Suite Novotel_x000D_ -Mercure_x000D_ -Thalassa sea &amp; spa_x000D_ -Adagio_x000D_ -ibis_x000D_ -ibis Styles_x000D_ -ibis budget_x000D_ -HotelF1_x000D_</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Allergan Aesthetics</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Company Description&nbsp;</p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with&nbsp;a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.&nbsp;</p><br><p>Job Description&nbsp;</p><br><p>1. Promote&nbsp;Sales&nbsp;<br>• To ensure consistent sales growth and achievement of sales goals and targets in assigned territory by&nbsp;identifying&nbsp;opportunities and gaining new business while&nbsp;maintaining&nbsp;existing business.&nbsp;<br>• Ensure that Company strategies are correctly and uniformly implemented.&nbsp;<br>• Carry out sales calls, targeting high sales areas for maximum efficiency.&nbsp;<br>• Develop new business opportunities with existing and potential clients&nbsp;<br>• Monitor market trends and competitor activity in assigned territory.&nbsp;<br>• Maintain close relationships with key accounts, and ensure their requirements are&nbsp;being met&nbsp;by the company's products where possible. <br>• Appraise current and planned customer needs and advise on the application of company products and services to customer requirements.&nbsp;<br>• Represent Allergan in a professional manner that aligns with company image, ensuring activities&nbsp;comply with&nbsp;legal and ethical standards. </p><br><p>2. Customer&nbsp;focus&nbsp;<br>• Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.&nbsp;<br>• Actively seeks information to understand customers’ circumstances, problems, expectations, and needs.&nbsp;<br>• Shares information with customers to build their understanding of issues and capabilities.&nbsp;<br>• Builds rapport and cooperative relationships with customers.&nbsp;<br>• Considers how actions or plans will affect customers;&nbsp;responds&nbsp;quickly to meet customer needs and resolve problems;&nbsp;avoids over&nbsp;commitments.&nbsp;<br>• Implements effective ways to&nbsp;monitor&nbsp;and evaluate customer concerns, issues, and satisfaction and to&nbsp;anticipate&nbsp;customer needs.&nbsp;</p><br><p>3. Communication&nbsp;<br>• Clearly conveying information and ideas through a variety of communication means&nbsp;<br>• Clarifies purpose and importance; stresses major points; follows a logical sequence.&nbsp;<br>• Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.&nbsp;<br>• Seeks input from audience; checks understanding; presents&nbsp;message&nbsp;in&nbsp;different ways&nbsp;to enhance understanding.&nbsp;<br>• Attends to messages from others; correctly interprets messages and responds appropriately.&nbsp;<br>4. Initiative&nbsp;<br>• Making active attempts to influence events to achieve goals; self-starting rather than accepting passively;&nbsp;taking action to achieve&nbsp;goals beyond what is&nbsp;required, being proactive.&nbsp;<br>• Takes thoughtful action when confronted with a problem or when made aware of a situation.&nbsp;<br>• Implements&nbsp;new ideas&nbsp;or potential solutions without prompting; does not wait for others to&nbsp;take action&nbsp;or request action.&nbsp;<br>• Takes action that goes beyond job requirements&nbsp;in order to&nbsp;achieve&nbsp;objectives.&nbsp;<br>• Looks for ways to improve&nbsp;efficiencies&nbsp;and reduce costs.&nbsp;<br>5. Compliance &amp; Integrity&nbsp;<br>Each employee&nbsp;is responsible for&nbsp;conducting his or her activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities. Your obligation encompasses the following: </p><br><p>a. Takes personal responsibility for and&nbsp;demonstrates&nbsp;a high level&nbsp;of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, and external laws and regulations governing your activities. <br>b. Exhibits&nbsp;high business ethics&nbsp;standard&nbsp;in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy&nbsp;and being&nbsp;loyal to the company. <br>c. Completes&nbsp;all required compliance and ethics related training within required timelines.&nbsp;<br>d. Encourages&nbsp;a high level&nbsp;of&nbsp;understanding of&nbsp;and adherence to compliance and ethics amongst colleagues and third parties.&nbsp;<br>e. Fully&nbsp;co-operates in any internal and external audits,&nbsp;investigations&nbsp;and inspections. <br> </p><br><br>Qualifications<br><br><p>Qualifications&nbsp;</p><br><p>Education and Experience&nbsp;</p><br><ul><li><p>A degree in Pharmacy or related Healthcare Science&nbsp;</p><br></li></ul><ul><li><p>A sound background in sales and commercial awareness&nbsp;</p><br></li></ul><ul><li><p>At least two to three (2 to 3) years of proven experience as a Product Specialist&nbsp;</p><br></li></ul><ul><li><p>Mature, flexible person capable of working on his/ her own initiative&nbsp;</p><br></li></ul><ul><li><p>Professional approach and a good team leader and worker&nbsp;</p><br></li></ul><ul><li><p>Excellent communication and organizational skills&nbsp;</p><br></li></ul><p>Essential Skills, Experience, and Competencies&nbsp;</p><br><ul><li><p>High level&nbsp;of negotiation skills and extensive record of negotiation success.&nbsp;</p><br></li></ul><ul><li><p>Business acumen with&nbsp;demonstrated&nbsp;ability to make strategic decisions and choices.&nbsp;</p><br></li></ul><ul><li><p>Crafts rigorous and innovative strategic&nbsp;plans, and&nbsp;implements plans efficiently and effectively over&nbsp;a time period&nbsp;of 2 to 3 years.&nbsp;</p><br></li></ul><ul><li><p>Works collaboratively and productively within a team of highly skilled hospital representatives and sales managers.&nbsp;</p><br></li></ul><ul><li><p>Experienced in C-Suite interactions: gains credibility and trust quickly with high level hospital executives.&nbsp;</p><br></li></ul><ul><li><p>Ability to form relationships quickly and have demonstrable persuasive abilities&nbsp;</p><br></li></ul><ul><li><p>Highly effective communicator both orally and in writing; can get ideas across one to one and in presentations&nbsp;</p><br></li></ul><ul><li><p>Highly organized with attention to detail&nbsp;</p><br></li></ul><ul><li><p>Strong team&nbsp;player and know how to collaborate and engage many stakeholders across a large organization&nbsp;</p><br></li></ul><ul><li><p>Superior relationship building skills&nbsp;</p><br></li></ul><ul><li><p>Solid negotiation and&nbsp;decision making&nbsp;skills&nbsp;</p><br></li></ul><ul><li><p>Solid analytical and numerical abilities&nbsp;</p><br></li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p><h4>The after sales support - policy administrator</h4> <p>Manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p> <h4>What you do</h4> <ul> <li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li> <li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert, etc.) and any further medical inquiries.</li> <li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients' preset standard of service and avoid any claims' leakage.</li> <li>Issues periodic or daily report on performance.</li> <li>Meets further complex requirements, such as new enhancements.</li> <li>Keeps accurate records on the various activities for internal and external review.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>What you bring</h4> <ul> <li>Bachelors degree (medical background is a plus).</li> <li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<div ><p ><font face="arial"><strong ><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></font></p><p ><font face="arial"><span >Would you like to become part of the world's most international company in the world?</span><span ></span></font></p><p ><font face="arial"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></span></font></p><p ><font face="arial"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></font></p><p ><strong><font face="arial"><span ></span></font></strong></p><p ><strong><span ><font face="arial"><br></font></span></strong></p><p ><font face="arial"><strong><span >ROLE PURPOSE:  </span></strong><span ></span></font></p><p ><span ><font face="arial">To carry out maintenance, repair, modifications and alterations to customers or company owned, leased or operated aircraft. </font></span></p><p ><span ><font face="arial"><br></font></span></p><p ><font face="arial"><span ></span></font></p><p ><font face="arial"><strong><span >YOUR TASKS:</span></strong><span ></span></font></p><ul > <li ><span ><font face="arial">Ensure that aircraft maintenance is always performed to the highest standards and in compliance with applicable and approved data.</font></span></li> <li ><span ><font face="arial">Ensure that all maintenance related documentation is properly actioned and certified within the category A scope of approval.</font></span></li> <li ><span ><font face="arial">Be responsible for the requisitioning of parts from stores, assuring serviceability of parts, completion of appropriate tags, return of parts to Stores with the applicable forms and documentation completed;</font></span></li> <li ><span ><font face="arial">Responsible for written and verbal communication of information to the applicable Line Maintenance Manager to ensure a satisfactory level of continuity and safety regarding work in progress (or pending) with respect to aircraft, equipment, personnel and safety;</font></span></li> <li ><span ><font face="arial">Shall ensure that safety precautions and safe practices are adhered to and practiced by those personnel under his direction. Reporting any unsafe conditions or equipment to the Line Manager;</font></span></li> <li ><span ><font face="arial">Ensure that company owned and/or operated maintenance and ground support equipment is operated and maintained in safe and operable condition. All GSE defects to be documented and reported to the GSE mechanic;</font></span></li> <li ><span ><font face="arial">Ensure that all line maintenance areas are kept in a neat and orderly manner at all times.</font></span></li> <li ><span ><font face="arial">Inputting of all relevant aircraft Tech Log and Work Order information including component changes into the TRAX computer maintenance program;</font></span></li> <li ><span ><font face="arial">The completion of applicable certification paperwork & the writing of concise reports;</font></span></li> <li ><span ><font face="arial">Provide Outstation & Flying Spanner support when operationally required;</font></span></li> <li ><span ><font face="arial">To provide AD-HOC Aircraft AOG recovery support when required which will include recovery of Aircrafts outside of Bahrain.</font></span></li> <li ><span ><font face="arial">Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft familiarization courses, maintenance manuals and references, and experience gained from 'hands-on' practical on the job training.</font></span></li> <li ><span ><font face="arial">Must be able to make timely and appropriate decisions based on problem solving ability and experience. Remains objective and co-ordinate with relevant departments, even when under pressure, to make a calculated decision with considerations given to safe ‘on time performance’ of the company fleet.</font></span></li> <li ><span ><font face="arial">Must be able to prioritize work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon.</font></span></li> </ul><div ><span ><font face="arial"><br></font></span></div><p ><font face="arial"><span ></span></font></p><p ><span ><font face="arial"> <strong><span >YOUR PROFILE:</span></strong><span > </span></font></span></p><ul > <li ><span ><font face="arial">Proven experience in Hangar and/or Line Maintenance (excluding apprenticeship or basic training).</font></span></li> <li ><span ><font face="arial">Valid EASA Part-66 Aircraft Maintenance License, ICAO Type II License, or CAT A License required. B767 type rating is an added advantage.</font></span></li> <li ><span ><font face="arial">Flexible and adaptable in a fast-paced environment, willing to work shifts (including nights), undertake outstation assignments, and perform flying spanner duties as required. Self-motivated, able to work independently with minimal supervision, with strong written and spoken English skills and good computer literacy.</font></span></li></ul><p ><font face="arial"><span ></span></font></p><div ><p ><font face="arial"><strong><span >OUR OFFER:</span></strong><span ></span></font></p><ul><li><font face="arial">Strong career support in an international environment.<span ></span></font></li><li><font face="arial">Great culture and colleagues.<span ></span></font></li><li><font face="arial">Multifarious benefit programm.<span ></span></font></li></ul><p ><span ><font face="arial"><br></font></span></p><p ><font face="arial"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></font></p><p ><strong><span ><font face="arial"><br></font></span></strong></p><p ><strong><span ><font face="arial">We look forward to receiving your application!</font></span></strong><span ></span></p></div><p ><strong><span ></span></strong><span ></span></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth. The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence. The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment. <br>The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.</p><p>The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health &amp; Safety, and other operational support functions to ensure the efficient delivery of business objectives.</p><p>The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Executive Leadership</strong></p><p>The General Manager – Operations shall:</p><ul><li><p>Develop and implement the overall operational strategy in alignment with corporate objectives.</p></li><li><p>Provide executive leadership across all manufacturing and operational functions.</p></li><li><p>Establish annual operational objectives and monitor business performance.</p></li><li><p>Drive a culture of operational excellence, accountability, innovation, and continuous improvement.</p></li><li><p>Ensure alignment between operational priorities and long-term business strategy.</p></li><li><p>Lead organizational transformation initiatives to improve competitiveness and sustainable growth.</p></li><li><p>Build and maintain a high-performing leadership team.</p></li><li><p>Represent the company with customers, suppliers, government authorities, and strategic stakeholders.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>2. Manufacturing Operations</strong></p><p>The General Manager is responsible for ensuring the safe, efficient, and profitable operation of the manufacturing facility by:</p><ul><li><p>Leading daily manufacturing operations to achieve production targets.</p></li><li><p>Maximizing plant productivity while maintaining world-class quality standards.</p></li><li><p>Ensuring manufacturing resources are effectively utilized.</p></li><li><p>Eliminating operational bottlenecks.</p></li><li><p>Monitoring Overall Equipment Effectiveness (OEE).</p></li><li><p>Driving Lean Manufacturing initiatives across all production areas.</p></li><li><p>Improving manufacturing efficiency through operational excellence programs.</p></li><li><p>Supporting business expansion through increased production capacity.</p></li><li><p>Monitoring plant performance using operational KPIs.</p></li><li><p>Ensuring uninterrupted production through effective cross-functional coordination.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Production Target Achievement</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>On-Time Delivery</p></li><li><p>Production Efficiency</p></li><li><p>Material Yield Improvement</p></li><li><p>Scrap Reduction</p></li></ul><p><strong>3. Production Excellence</strong></p><p>The role will:</p><ul><li><p>Ensure manufacturing processes consistently achieve customer specifications.</p></li><li><p>Optimize production scheduling and resource allocation.</p></li><li><p>Improve manufacturing flexibility to meet changing customer demands.</p></li><li><p>Reduce production losses through continuous improvement initiatives.</p></li><li><p>Drive process standardization across production operations.</p></li><li><p>Promote operational discipline and best manufacturing practices.</p></li><li><p>Monitor production performance and implement corrective actions where necessary.</p></li><li><p>Ensure product quality remains a key operational priority.<br><strong>4. Engineering &amp; Maintenance Leadership</strong></p><p>The General Manager shall provide strategic leadership for Engineering and Maintenance functions by:</p><ul><li><p>Developing long-term asset management strategies.</p></li><li><p>Ensuring maximum equipment availability and reliability.</p></li><li><p>Supporting preventive, predictive, and reliability-centered maintenance programs.</p></li><li><p>Driving Total Productive Maintenance (TPM) initiatives.</p></li><li><p>Managing capital replacement and equipment modernization plans.</p></li><li><p>Improving plant reliability through engineering innovation.</p></li><li><p>Supporting automation and process optimization initiatives.</p></li><li><p>Ensuring engineering projects are completed safely, on schedule, and within budget.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Equipment Availability</p></li><li><p>MTBF</p></li><li><p>MTTR</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Reduction in Unplanned Downtime</p></li><li><p>Engineering Project Delivery</p></li></ul><p><strong>5. Supply Chain, Procurement &amp; Logistics</strong></p><p>The General Manager is responsible for ensuring an integrated and efficient supply chain that supports uninterrupted manufacturing operations while optimizing cost, inventory, and supplier performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and oversee the organization's supply chain strategy.</p></li><li><p>Ensure timely procurement of raw materials, spare parts, consumables, and services.</p></li><li><p>Lead strategic sourcing initiatives to optimize procurement costs and supplier performance.</p></li><li><p>Ensure effective inventory planning and warehouse management.</p></li><li><p>Monitor inbound and outbound logistics to support production and customer requirements.</p></li><li><p>Develop strong relationships with strategic suppliers and business partners.</p></li><li><p>Ensure procurement activities comply with company policies and governance requirements.</p></li><li><p>Drive continuous improvement across procurement, logistics, and inventory management processes.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Supplier On-Time Delivery</p></li><li><p>Procurement Cost Savings</p></li><li><p>Inventory Accuracy</p></li><li><p>Inventory Turnover</p></li><li><p>Logistics Performance</p></li><li><p>Stock Availability<br><br><strong>6. Quality &amp; Operational Excellence</strong></p><p>The General Manager shall ensure that the organization consistently delivers products that meet customer expectations and international quality standards while fostering a culture of continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Promote a company-wide quality culture.</p></li><li><p>Ensure compliance with customer specifications and international standards.</p></li><li><p>Support Quality Management Systems (ISO and other applicable standards).</p></li><li><p>Lead continuous improvement initiatives across all operational areas.</p></li><li><p>Monitor quality performance and customer feedback.</p></li><li><p>Drive corrective and preventive action programs.</p></li><li><p>Promote Lean Manufacturing, Six Sigma, TPM, and Operational Excellence methodologies.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Customer Satisfaction</p></li><li><p>Internal Rejection Rate</p></li><li><p>Customer Complaints</p></li><li><p>Cost of Poor Quality</p></li><li><p>First Pass Yield</p></li><li><p>Audit Compliance</p><br><p><br></p></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Metallurgical Engineering, or a related discipline.</p></li><li><p>MBA or Master's Degree in Business Administration, Operations Management, Engineering Management, or a related field is highly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>20 years</strong> of progressive experience within large-scale manufacturing or heavy industrial environments.</p></li><li><p>Minimum <strong>10 years</strong> in a senior executive leadership role.</p></li><li><p>Proven experience managing multi-functional manufacturing operations.</p></li><li><p>Experience in cable manufacturing, aluminium, copper, metals, mining, smelters, or other continuous process industries is highly preferred.</p></li><li><p>Strong experience leading large, multicultural teams.</p></li><li><p>Demonstrated success in driving operational transformation, productivity improvement, and business growth.</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic Leadership</p></li><li><p>Business Acumen</p></li><li><p>Change Management</p></li><li><p>Decision Making</p></li><li><p>Financial Management</p></li><li><p>Stakeholder Management</p></li><li><p>People Development</p></li><li><p>Risk Management</p></li><li><p>Coaching &amp; Mentoring</p></li><li><p>Executive Communication</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Manufacturing Operations</p></li><li><p>Lean Manufacturing</p></li><li><p>Six Sigma</p></li><li><p>Total Productive Maintenance (TPM)</p></li><li><p>Total Quality Management (TQM)</p></li><li><p>Production Planning</p></li><li><p>Supply Chain Management</p></li><li><p>Asset Reliability</p></li><li><p>Operational Excellence</p></li><li><p>ERP Systems (Oracle, SAP, Microsoft Dynamics or equivalent)</p></li><li><p>Budget &amp; Cost Management</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Plant Productivity</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Production Target Achievement</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>EBITDA</p></li><li><p>On-Time Delivery (OTD)</p></li><li><p>Customer Satisfaction</p></li><li><p>Equipment Availability</p></li><li><p>Inventory Accuracy</p></li><li><p>Procurement Cost Savings</p></li><li><p>Employee Engagement</p></li><li><p>Safety Performance (LTIFR / TRIR)</p></li><li><p>Capital Project Delivery</p></li><li><p>ERP Adoption</p></li><li><p>Continuous Improvement Savings</p></li></ul><br><p></p></section>

<div ><p ></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span >ROLE PURPOSE:  </span></strong></p><p ><span >To assist in managing and updating technical records of the aircraft & its components, accurate computation, recording & updating of aircraft & engines data on ERP software ensuring DHL Air (Bahrain) B.S.C (c) has comprehensive Technical Records continued airworthiness support</span></p><p ><strong><span >YOUR TASKS:</span></strong><span ></span></p><ul><li><span >Liaise with the Quality Department as appropriate to ensure that all the regulatory requirements are met.</span></li><li><span >Responsible for recording and maintaining, maintenance actions performed on each engine and aircraft in MIS system.</span></li><li><span >Responsible for ensuring that all digital logbooks are available when requested.</span></li><li><span >When necessary, produce historical and service reports of each part tracked in the system and documentary evidence by airworthiness documents. like serviceable tags to show removal / installation on an aircraft.</span></li><li><span >Ensure that upon completion of inspection and maintenance of aircraft, engine and components the maintenance work package is collected, collated and checked for completeness and update the MIS system.</span></li><li><span >Responsible for Receiving Inspection of Landing Gears, APU and Engines in the MIS system. Ensuring all shop visit records are present, accurate and MIS updated with the correct part number controls.</span></li><li><span >Responsible for daily publication of fleet up-to-date status including the forecast for the next due inspection, remaining time and type of inspection.</span></li><li><span >Responsible for recording compliance of all work carried out including airworthiness directive, service bulletins and alert service bulletins pertaining to aircraft, engine, propeller and components.</span></li><li><span >Ensuring adequate archiving all completed aircraft & engine technical records in an approved manner.</span></li><li><span >Assist the Technical Records Manager to complete the required paperwork and submit to regulatory authorities for aircraft certificates of registration and airworthiness renewals.</span></li><li><span >Upon purchase of a new aircraft, you will be responsible, in conjunction with the Technical Services Engineers, for setting up the aircraft type in the MIS system showing parts that have been controlled to date and informing the Engineering Manager of any discrepancies in parts that should be controlled, maintenance constraints or accompanying paperwork.</span></li><li><span >Prepare and submit documents for aircraft redelivery as required.</span></li><li><span >Prepare and produce monthly aircraft reports and the Bi-Weekly when required</span></li><li><span >Responsible for update and maintaining the Fleet Technical Information through PowerBi.</span></li><li><span >Liaise with support services for the MIS system maintenance program to ensure system accuracy.</span></li><li><span >Act as a user functional testing and during implementation of new application or software upgrade and integration with other airline applications.</span></li><li><span >Be appointed as Technical Records representative onsite during C Checks ensuring real time updating of Workpack accomplishment in MIS System.</span></li><li><span >Lead harmonization and digital transformation initiatives, analytics, and integration with critical business systems.</span></li><li><span >Assists and assumes duties when called upon by the Technical Records Manager and/or Engineering Manager.</span></li><li><span >Responsible for developing and maintaining departmental procedures and work processes.</span></li><li><span >Assumes the functions of the Technical records Manager during the Manager’s absence.</span></li><li><span >Periodically audits aircraft and engine records to ensure accuracy of components scheduled and subsequently confirms or corrects entries made as required.</span></li><li><span >Monitor and resolve all daily aircraft maintenance discrepancies and work package data.</span></li></ul><p ><strong><span >YOUR PROFILE:</span></strong><span > </span><span ></span></p><ul><li><span >Bachelors degree or Engineering Diploma or Aircraft Maintenance Certification qualification. </span></li><li><span >Minimum of 3 years previous aircraft maintenance records experience. </span></li><li><span >Must be an organized person and possess the ability to retrieve and maintain aircraft documents.</span></li><li><span >Work accurately with aircraft records transactions, thereby ensuring that aircraft maintenance and component’s regulatory requirements are complied with in the specific time limits</span></li><li><span >Assist in managing all airline Technical applications being used by Airline Technical departments.</span></li><li><span ><span> </span>Providing support to Engineering, Quality Departments and Airline Martials Department.</span></li><li><span >Deputies as the Technical Records Manager during absence from work.</span></li><li><span >Maintaining a record keeping system that will always conform to Civil Aviation Regulations</span></li><li><span >Familiarity with General Office Procedures </span></li><li><span >Computer literature. </span></li><li><span ></span></li><li><span ></span></li><li><span ></span></li></ul><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div><br></div>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The Role</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing, and providing Fund Administration services to Private Equity funds. The applicant will be expected to be proactive and independent in execution of client service delivery. The principal responsibility for the position is the coordination and management of all administration functions relating to a specific group of clients.</p> <h4>Responsibilities will include:</h4> <ul> <li>Manage production of client quarterly and annual reporting and related accounting activities</li> <li>Perform reviews of client quarterly and annual reporting and related accounting activities</li> <li>Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner</li> <li>Ensure reporting deliverables are produced in line with the appropriate accounting standards, fund documentation, local regulations, policies and procedures</li> <li>Review of annual financial statements</li> <li>Oversee clients' audit process</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Build excellent working relationships with clients</li> <li>Ensure all work undertaken complies with the client's documentation, relevant regulatory requirements and anti-money laundering regulations</li> <li>Review and recommend changes to client deliverable processes</li> <li>Review, recommend and implement agreed changes to accounting procedures</li> <li>Keep up to date with changes to accounting standards and regulatory requirements</li> <li>Follow company procedure at all times</li> <li>Collaborate with team members to ensure timely completion of deliverables</li> <li>Provide cover to team members if required</li> <li>Manage the set-up process of the accounting functions for new funds</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Address client and investor queries</li> <li>Ensure regulatory and tax filings are completed on time</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills Required:</h4> <ul> <li>Relevant experience of 5-8 years in a similar role incorporating the above functions</li> <li>Knowledge of Private Equity fund structures and the fund administration industry</li> <li>Understands regulatory requirements of Private Equity funds</li> <li>Knowledge of e-Front / Yardi Voyager preferred</li> <li>Professional degree in accounting or finance</li> <li>Quick to grasp and implement knowledge</li> <li>Strong MS Office skills including Word, Excel, PowerPoint</li> <li>Excellent interpersonal and written communications skills</li> <li>Proactive team player with a positive attitude towards problem resolution with strong attention to detail</li> <li>Ability to work under pressure and meet tight deadlines</li> <li>Ability to multi-task and manage projects</li> </ul> <h4>What you will get in return:</h4> <ul> <li>A high level of visibility within a large organisation on an upwards trajectory</li> <li>The ability to define processes to drive innovation and have a tangible impact on the business</li> <li>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> <li>Opportunity to work with a diverse, agile and global team</li> <li>The opportunity to innovate, bring discipline and really make a difference</li> </ul> <h4>Additional information:</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences.</p> <p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p> <h4>Disclaimer:</h4> <p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>