Call Center Jobs - Manama Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Guest Relations Officer is responsible for delivering exceptional guest experiences with a key focus on Booking.com guests, managing online reviews and actively contributing to the improvement of Booking.com review scores. The role acts as a bridge between guests and hotel operations, ensuring satisfaction before, during and after the stay. Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the&nbsp;hotel&nbsp;and city. Check on&nbsp;VIP&nbsp;guest movements,&nbsp;complete their pre-registration&nbsp;formalities.</p><br><p>Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any&nbsp;possible first hand service recovery steps.</p><br><p>&nbsp;<strong>Guest Experience &amp; </strong><strong>Booking.com</strong><strong> Guests</strong></p><br><ul><li><p>Welcome and engage Booking.com guests in a warm, professional and personalized manner.</p><br></li><li><p>Proactively identify guest preferences and special requests prior to arrival.</p><br></li><li><p>Conduct follow-ups with in-house Booking.com guests to ensure satisfaction.</p><br></li><li><p>Resolve guest concerns promptly and professionally to prevent negative reviews.</p><br></li><li><p>Coordinate with Front Office, Housekeeping, and F&amp;B to ensure seamless service delivery.</p><br></li></ul><p><strong>Online Reviews &amp; Reputation Management</strong></p><br><ul><li><p>Monitor and respond to Booking.com guest reviews in a timely, professional and brand-appropriate tone.</p><br></li><li><p>Address negative feedback with corrective actions and follow-up responses.</p><br></li><li><p>Highlight positive guest experiences and service recovery efforts in review responses.</p><br></li><li><p>Escalate recurring issues to relevant departments and management.</p><br></li></ul><p><strong>Booking.com</strong><strong> Scores &amp; Performance</strong></p><br><ul><li><p>Actively work towards improving Booking.com review scores and guest satisfaction metrics.</p><br></li><li><p>Analyze guest feedback trends and identify improvement opportunities.</p><br></li><li><p>Share weekly/monthly feedback reports with management.</p><br></li><li><p>Encourage satisfied guests to share their positive experiences on Booking.com.</p><br></li></ul><p><strong>Communication &amp; Administration</strong></p><br><ul><li><p>Maintain accurate guest profiles and notes in the PMS.</p><br></li><li><p>Liaise with Booking.com extranet (when required) regarding guest issues or clarifications.</p><br></li><li><p>Assist Front Office with VIP arrivals, special occasions and guest recovery cases.</p><br></li><li><p>Support service quality audits and brand standards.</p><br></li><li><p>Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.</p><br></li><li><p>Inform guests of hotel services including breakfast and dining options.</p><br></li><li><p>Become a Wyndham rewards champion by ensuring all eligible hotel guest are enrolled to Wyndham rewards programme.</p><br></li><li><p>Recommend tourist attractions to guests.</p><br></li><li><p>Liaise with other operational departments like security, housekeeping, food and beverage to provide an overall comfortable guest experience.</p><br></li><li><p>Hands on experience with Hotel Management Software’s Opera, Micros etc.</p><br></li><li><p>Appraise team’s performance and produce reports accordingly.</p><br></li><li><p>Know the credit policy of the hotel and how to code each reservation.</p><br></li><li><p>Walk around with the guest to ensure that they secure whatever services they are in need of.</p><br></li><li><p>Assist in making arrangements for clients travel programs.</p><br></li><li><p>Use proper etiquette at all times when communicating with guests and associates.</p><br></li><li><p>Overseeing VIP guests, arrivals and departures.</p><br></li><li><p>Coordinating and multi-tasking job duties in a busy environment.</p><br></li><li><p>Fully comprehend and operate all relevant aspects of the Front Desk computer system.</p><br></li><li><p>Be aware of all closed out and restricted dates.</p><br></li><li><p>Follow and enforce all Wyndham International hotel FO policies.</p><br></li><li><p>Be able to complete and ensure that a proper bucket check and required daily reports are done.</p><br></li><li><p>Establish and maintain good communications and teamwork with fellow team members and other departments within the hotel.</p><br></li><li><p>Assist the Front Office Manager in ensuring that team members are following and maintaining standards (i.e., answering phones, call-backs to guests, guest request log).</p><br></li><li><p>Have knowledge of health and safety and assist in emergency procedures as required.</p><br></li><li><p>Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.</p><br></li><li><p>Answer all guest inquiries in a timely and professional nature.</p><br></li><li><p>Collect Guest feedback during guest departure along with his likes and dislikes.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span><span><span>Consultant - SAP Technical (Adobe Forms)</span></span></span></span></b></span></span></span></p><br> <p><span><span><span><span><b><span><span><span>About Invenio</span></span></span></b></span></span></span></span></p><br> <p><span><span><span><span><span><span>The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today's business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com.</span></span></span></span></span></span></p><br> <p><span><span><span><b><span><span><span>Role: Consultant SAP ABAP (Adobe Forms)</span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span><span>Years of Experience: 3-6</span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span><span>Location:</span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span><span>Shifts:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><b><span><span><span>Job Summary</span></span></span></b></span></span></span></span></p><br> <p><span><span><span><span><span><span>The Consultant – SAP ABAP is responsible for delivering end-to-end SAP technical solutions, including design, development, and implementation. This role requires strong hands-on expertise in ABAP, the ability to handle complex requirements, and active collaboration with functional and business stakeholders. The consultant is expected to work independently, contribute to project success, and mentor junior team members.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>This position is specifically for SAP Adobe Forms development. The consultant is expected to design, build and support print and interactive forms together with the driver programs and output determination around them, and to resolve rendering and output issues across the landscape.</span></span></span></span></span></span></p><br> <p><span><span><span><span><b><span><span><span>Key Skills</span></span></span></b></span></span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>3-6 years of hands-on SAP ABAP development experience, with at least 1-2 years of hands-on Adobe Forms development.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Hands-on form development using Interactive Forms by Adobe (SFP) - form interface and form context design, data binding and context conditions.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Adobe LiveCycle Designer - master and body pages, flowed and positioned subforms, pagination and overflow, repeating tables, dynamic versus static forms.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>ABAP driver programs that call the generated function module and control form output.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Scripting in FormCalc and JavaScript across form events.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Adobe Document Services configuration and troubleshooting of rendering failures across the landscape.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Output determination and print output - spool handling, print controls, device types and barcodes.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Multi-language forms, translation and font handling.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Reports (ALV and classical), Data Dictionary objects, data migration programs, and enhancements using BAdIs, enhancement spots and user exits.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Object-Oriented ABAP (Design Patterns) - classes, interfaces, inheritance and exception handling.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Debugging, code optimisation and performance tuning.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>SAP development standards, unit testing, code review and transport management.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Good understanding of code pushdown and how to write database-efficient ABAP on SAP HANA.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>ABAP Development Tools (Eclipse) along with SAP GUI - optional.</span></span></span></span></span></span></span></li> </ul> <p><span><span><span><span><b><span><span><span>Good to Have</span></span></span></b></span></span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>Offline interactive forms - usage rights, submit by email or HTTP, and reading returned data back into ABAP.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>S/4HANA Output Management with BRF+ and the Manage Output Items Fiori app.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Digital signatures on interactive forms.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Country-specific statutory and e-invoicing layouts; SAP Document and Reporting Compliance.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>SAP certification in ABAP.</span></span></span></span></span></span></span></li> </ul> <p><span><span><span><span><b><span><span><span>Key Responsibilities</span></span></span></b></span></span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>Analyse functional specifications and layout requirements, prepare technical designs, and raise gaps or clarifications before development starts.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Build print and interactive forms to brand and statutory layout requirements, and drive layout sign-off with the business.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Design the form interface and driver program so that data selection is efficient and reusable across output channels.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Develop, unit test and document forms and supporting ABAP objects as per SAP development standards.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Configure output determination alongside the functional consultant and own the technical side of output failures.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Test against realistic data and edge cases - long text, multi-page tables and zero-item documents - before handing to SIT.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Maintain layout version control and correct transport of form and interface objects across the landscape.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Work with functional consultants and business users to translate requirements into technical solutions.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Resolve SIT, UAT and post-go-live defects within agreed timelines and record the correct root cause.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Participate in code reviews and ensure quality standards are met before transport release.</span></span></span></span></span></span></span></li> <li><span><span></span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>We are looking for enthusiastic, dedicated and passionate Commis Chefs to join the culinary team at Mövenpick Hotel Bahrain.</p><br><p>This is an excellent opportunity for aspiring culinary professionals who are passionate about food and eager to develop their skills within a professional hotel kitchen environment. The Commis Chef will assist the senior culinary team in daily food preparation, cooking, maintaining hygiene standards and ensuring the smooth and efficient operation of the kitchen.</p><br><p>Key Responsibilities</p><br><ul><li>Assist the Chef de Partie and Demi Chef de Partie with daily food preparation and mise en place.</li><li>Prepare and handle ingredients according to established recipes, specifications and instructions from senior chefs.</li><li>Support the preparation and cooking of dishes across the hotel's restaurants, outlets and banquet operations when required.</li><li>Follow standard recipes, portion sizes and food presentation guidelines to ensure consistency and quality.</li><li>Ensure all food items are properly stored, labeled, dated and rotated according to FIFO procedures.</li><li>Assist in controlling food waste and maintaining proper stock handling practices.</li><li>Maintain cleanliness, organization and hygiene within assigned kitchen sections.</li><li>Clean and maintain kitchen equipment, utensils and workstations in accordance with hotel standards.</li><li>Strictly follow food safety, HACCP, health and safety regulations and hotel hygiene policies.</li><li>Report any food quality concerns, product shortages or equipment malfunctions to the Chef de Partie.</li><li>Provide support to other kitchen sections whenever operationally required.</li><li>Demonstrate a positive attitude and willingness to learn new cooking techniques and develop culinary skills.</li><li>Work closely with the kitchen team to ensure efficient food preparation and smooth service operations.</li><li>Maintain professional conduct, teamwork and a respectful attitude towards colleagues and other departments.</li><li>Perform any additional duties assigned by the Executive Chef or immediate supervisor in line with operational requirements.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in a hotel or restaurant kitchen is an advantage.</li><li>Basic knowledge of food preparation and cooking techniques.</li><li>Understanding of food hygiene, sanitation and food safety practices.</li><li>A culinary certificate or relevant professional training is an advantage.</li><li>Ability to work in a fast-paced kitchen environment.</li><li>Good communication and teamwork skills.</li><li>Passion for cooking, willingness to learn and a strong commitment to quality.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>As a <strong>Restaurant General Manager at Raffles Al Areen palace Bahrain&nbsp;</strong>, you are responsible for leading the overall operation of the restaurant, ensuring exceptional guest experiences, commercial performance, and operational excellence.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Restaurant Operations &amp; Guest Experience</strong></p><br><ul><li>Oversee the daily operations of the restaurant, ensuring smooth, efficient, and high-quality service delivery.</li><li>Create a warm, personalised, and memorable dining experience for every guest.</li><li>Maintain exceptional service standards aligned with Banyan Tree luxury hospitality expectations.</li><li>Conduct regular floor presence and engage with guests to understand their experience and feedback.</li><li>Handle guest feedback, complaints, and service recovery with professionalism and a solutions-focused approach.</li><li>Ensure restaurant ambience, presentation, cleanliness, and overall guest journey are consistently maintained.</li></ul><p><strong>Leadership &amp; Team Management</strong></p><br><ul><li>Lead, motivate, and develop the restaurant team to deliver exceptional service standards.</li><li>Build a culture of teamwork, accountability, and continuous improvement.</li><li>Manage recruitment, onboarding, training, coaching, and performance development of team members.</li><li>Conduct regular briefings and ensure the team is fully aligned on daily operations, promotions, and guest expectations.</li><li>Identify training needs and support ongoing learning and development initiatives.</li><li>Promote a positive and engaging working environment.</li></ul><p><strong>Financial Performance &amp; Commercial Management</strong></p><br><ul><li>Drive restaurant revenue, profitability, and overall financial performance.</li><li>Monitor sales performance, guest spend, and operational costs.</li><li>Support menu engineering, promotions, and revenue-generating initiatives.</li><li>Manage labour costs, productivity, and resource planning effectively.</li><li>Ensure compliance with budgetary objectives and financial targets.</li><li>Work closely with the Executive Chef and Food &amp; Beverage leadership team to maximise business opportunities.</li></ul><p><strong>Food &amp; Beverage Standards</strong></p><br><ul><li>Ensure consistent delivery of food and beverage quality in collaboration with culinary teams.</li><li>Maintain strong knowledge of menus, ingredients, allergens, and beverage offerings.</li><li>Support upselling and suggestive selling initiatives to enhance guest experience and revenue.</li><li>Ensure compliance with food safety, hygiene, and HACCP standards.</li><li>Review operational procedures and identify opportunities for improvement.</li></ul><p><strong>Communication &amp; Collaboration</strong></p><br><ul><li>Maintain strong relationships with suppliers and external partners where required.</li><li>Participate in operational meetings and contribute to broader Food &amp; Beverage strategies.</li><li>Communicate effectively with senior leadership regarding performance, challenges, and opportunities.</li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><br><ul><li>Ensure compliance with all hotel policies, operational standards, and local regulations.</li><li>Maintain high standards of cleanliness, hygiene, and workplace safety.</li><li>Ensure responsible service of alcohol in accordance with regulations and company policies.</li><li>Promote safe working practices across the restaurant team.</li></ul><br>Qualifications<br><br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Previous experience as a Restaurant Manager, Assistant Restaurant Manager, or Restaurant General Manager within a luxury hotel, resort, or high-end restaurant environment.</li><li>Strong knowledge of premium dining operations and luxury guest service standards.</li><li>Proven experience managing teams and driving operational performance.</li><li>Strong financial acumen with experience managing budgets, costs, and revenue targets.</li><li>Experience in pre-opening environments is an advantage.</li><li>Excellent command of spoken and written English; additional languages are beneficial.</li></ul><p><strong>Competencies</strong></p><br><ul><li>Strong leadership and people management skills</li><li>Passion for food, beverage, and guest experiences</li><li>Commercially driven with strong business acumen</li><li>Excellent communication and interpersonal skills</li><li>High attention to detail and service excellence mindset</li><li>Ability to inspire and motivate teams</li><li>Strong organisational and problem-solving skills</li><li>Ability to work effectively under pressure</li><li>Professional presence and discretion</li><li>Commitment to delivering exceptional luxury hospitality experiences</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>The Bar Waiter will be responsible for the day-to-day service, working alongside waiters and bartenders supporting them during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us.</p><br><p>Responsible for maintaining the stations and the bar along with being the communication point between back of house and front of house. Supporting hostess and other team members when required and supply guest feedback and requests to management.</p><br><p>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><br><p>*&nbsp; Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><br><p>*&nbsp; Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><br><p>*&nbsp; Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><br><p>*&nbsp; Address guests' service needs in a professional, positive, and timely manner.</p><br><p>*&nbsp; Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>*&nbsp; Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>*&nbsp; Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><br><p>*&nbsp; Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><br><p>*&nbsp; Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>*&nbsp; Comply with operational rules.</p><br><p>*&nbsp; Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>*&nbsp; Attend the orientation training.</p><br><p>*&nbsp; Strive to achieve 100% customer satisfaction.</p><br><br>Qualifications<br><br><ul><li>Ability to communicate clearly and efficiently in English</li><li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li><li>Proven track record of surprising and delighting guests.</li><li>To be detail oriented and to work within a team.</li><li>Flexibility to respond to a range of different work situation.</li><li>Works well within a team environment.</li><li>A proven track record and ability to provide high levels of service under pressure.</li><li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ul><li>Ability to handle multiple tasks as well as busy banqueting, outside catering &amp; volume production with an eye to detail and presentation.</li><li>Preparation and presentation of variety of Asian, Arabic and European quality breads and breakfast pastries</li><li>Provide performance feedback and discuss any areas for fine tuning/development – and highlight areas of strength to colleagues.</li><li>Report accidents and sickness immediately to the Executive Sous Chef, with clear and concise updates if required. A record to be made in the kitchen logbook.</li><li>Inform and keep the Pastry Chef up to date on challenges and irregularities and recommend courses of action.</li><li>Respond to change positively, in the departmental function as dictated by the industry, company or hotel.</li><li>Stay up to date with latest culinary trends and create ideas to improve quality and lower production costs.</li><li>Interacts with colleagues of other departments within areas of responsibility and develops solid working relationships with them.</li><li>Maximize motivation, morale and consistently maintain discipline and discipline related documentation following hotel guidelines and local legislation.</li><li>Maintain a complete understanding of and adhere to the company’s policy on Safety Procedures and Practices.</li><li>Liaise with the Stewarding Team Leader in order to ensure high standards of cleanliness are maintained in all areas of the kitchen, such as machinery, small Kitchen equipment, floors and fridges.</li><li>Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.</li><li>Ensure all “quality ingredients” are accurately ordered, received, and stored following F.I.F.O. rotation.</li><li>Ensure all “quality ingredients’’ are professionally prepared in accordance with recipes, plating guides, buffet set ups, with an emphasis on maximising.</li><li>Productivity and minimizing waste, to support the Culinary Team achieve its financial goals-targets.</li><li>&nbsp;Handling of the fully implemented HACCP guidelines as well as general health &amp; safety in the workplace.</li><li>Perform any duties and special projects as requested by the Executive Chef whether in your own department or any other department in the resort.</li><li>Assist the storeroom Receiving Finance Assistant in reviewing the quality of goods received.</li><li>Perform daily storeroom inspections of all walk-in refrigerators, reach-ins &amp; dry stores to ensure that proper rotation of food is adhered to.</li><li>Ensures that all the required food transfers are completed to the appropriate outlet/department.</li></ul><br>Qualifications<br><br><ol><li><strong>Specialized in artisan vinnoiserie, French bakery, Bread</strong></li><li>Proven experience as a Head Baker or similar role in a high-end bakery, patisserie, or hotel environment.</li><li>Extensive knowledge of bread and pastry production techniques, including sourdough, laminated dough, and cake baking, as well as decorating and finishing skills.</li><li>Strong leadership and team management abilities, with a track record of inspiring and motivating staff to achieve outstanding results.</li><li>Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.</li><li>Creativity and innovation in recipe development and menu planning, with a keen eye for detail and aesthetics.</li><li>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.</li><li>Commitment to upholding high standards of quality, hygiene, and safety in bakery operations.</li><li>Flexibility to work early mornings, late evenings, weekends, and holidays as required by the demands of the job.</li><li>A degree or diploma in Culinary Arts, Baking and Pastry, or a related field is preferred.&nbsp;</li></ol><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<p>To supervise and execute Inventory Control and Procurement within the Spare Parts Division, ensuring optimum parts availability, efficient inventory levels, timely procurement, and effective supplier management. The role involves monitoring and executing orders, analyzing demand and inventory movement, minimizing stock-outs and excess/obsolete stock, ensuring compliance with Company procedures, and guiding the team to achieve operational efficiency, cost effectiveness, and high internal and external customer satisfaction.</p><h3>Required Skills:</h3><ul><li>Strong knowledge of automotive spare parts, procurement &amp; inventory control.</li><li>Knowledge of demand forecasting, stock planning, replenishment, and inventory optimization.</li><li>Ability to analyze stock movement, including fast/slow-moving, dead and critical parts.</li><li>Understanding of supplier performance and purchase order processes.</li><li>Strong reporting, analytical, numerical, decision-making &amp; problem-solving skills.</li><li>Proficiency in Microsoft Office and ERP/inventory systems.</li><li>Strong team supervision, people management, workload prioritization, and team development skills.</li><li>Ability to identify process improvements &amp; implement corrective actions.</li><li>Excellent communication, coordination, teamwork &amp;interpersonal skills.</li><li>Customer-focused, professional, polite, and detail-oriented.</li><li>Strong organizational and time-management skills with the ability to work under pressure and meet deadlines.</li></ul><h3>Duties and Responsibilities:</h3><h4>1. Spare Parts Procurement</h4><ul><li>Supervise and execute the complete spare-parts ordering process, including order preparation, review, approvals, submission, follow-up, and back-order management.</li><li>Prepare initial, monthly, periodic, and emergency orders based on demand, stock movement, vehicle population, criticality, and supplier lead times.</li><li>Coordinate with relevant departments &amp; Principals regarding new models, accessories &amp; parts requirements.</li><li>Ensure accurate and timely processing of purchase orders in line with approval procedures.</li><li>Prepare monthly and periodic stock orders based on stock movement, vehicle population, parts criticality, workshop requirements, historical demand, and supplier lead times.</li><li>Prepare &amp; coordinate emergency orders based on operational requirements &amp; customer demand.</li><li>Monitor outstanding &amp; back-ordered items &amp; follow up with suppliers to ensure timely delivery.</li><li>Coordinate with the Vehicle Sales Division regarding carpet mats, accessories, and new-model requirements.</li></ul><h4>2. Inventory Control &amp; Optimization</h4><ul><li>Monitor inventory levels and recommend optimum stock quantities based on demand and operational requirements.</li><li>Analyze fast/slow-moving, dead, obsolete, and critical stock and recommend appropriate actions.</li><li>Monitor stock-outs, identify root causes, and implement measures to improve availability and inventory turnover.</li><li>Support stocktaking, reconciliation, and inventory accuracy activities.</li><li>Coordinate with Service centre/Auto Body shop Managers and other users to determine appropriate stock levels.</li><li>Develop recommendations to improve inventory turnover and reduce carrying and ordering costs.</li><li>Monitor excess inventory and recommend appropriate action, including redistribution, alternative utilization, supplier return, or other approved measures.</li></ul><h4>3. Parts Identification &amp; Technical Accuracy</h4><ul><li>Accurately identify part numbers and specifications using approved catalogues, manuals, and dealer systems.</li><li>Verify parts meet application requirements and coordinate with relevant departments or Principals for clarification when required.</li><li>Maintain accurate records of part numbers, ordering information, and related documentation.</li></ul><h4>4. Supplier Management</h4><ul><li>Support supplier selection and performance evaluation in coordination with the Division Manager.</li><li>Monitor supplier quality, availability, pricing, lead times, and delivery performance.</li><li>Follow up on delayed, incomplete, &amp; back-ordered shipments &amp; escalate recurring issues as required.</li><li>Maintain effective communication with Principals, Dealers, and Overseas Distributors to ensure continuity of supply.</li><li>Escalate recurring supplier performance issues and recommend appropriate corrective actions.</li></ul><h4>5. Inventory Accuracy &amp; Systems</h4><ul><li>Coordinate with Stocktaking, Systems &amp; Accounts to verify inventory records against physical stock.</li><li>Investigate discrepancies and recommend corrective actions.</li><li>Ensure accurate inventory master data, transactions, records, and documentation are processed in accordance with established Company procedures.</li><li>Ensure proper filing and maintenance of purchase orders, stock analysis, supplier records, and related documents.</li></ul><h4>6. Reporting &amp; Analysis</h4><ul><li>Prepare regular inventory and procurement reports for management review.</li><li>Provide management with information regarding:<ul><li>Inventory levels and availability.</li><li>Stock-outs and back-orders.</li><li>Fast-moving, slow-moving, and dead-stock items.</li><li>Inventory turnover.</li><li>Purchase orders and outstanding orders.</li><li>Supplier performance.</li><li>Procurement requirements and trends.</li></ul></li><li>Analyze inventory and procurement data and provide recommendations for improving efficiency and cost effectiveness.</li><li>Highlight inventory risks and recommend corrective actions.</li></ul><h4>7. Other Responsibilities</h4><ul><li>Maintain confidentiality of customer and company information.</li><li>Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.</li><li>Participate in relevant training and development programs.</li><li>Perform other duties &amp; responsibilities as assigned by the CAO, Divisional Manager &amp; Job holder.</li><li>Ensure compliance with Company policies, procedures, and internal controls.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate/Diploma or Bachelor's Degree in Mechanical/Automobile Engineering, Supply Chain Management, Procurement, Business Administration, or a related field.</p><p>Minimum 5 7 years of relevant experience in spare-parts inventory, procurement/a similar supervisory role, preferably within the automotive industry. Experience with automotive spare-parts catalogues, dealer parts systems, or ERP/inventory management systems is highly desirable.</p>

<p><h4>Company description</h4> <p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Electrician</strong></p> <p>The Electrician role entails executing electrical wiring plans for lighting, intercom, and systems, installing apparatus, fixtures, and safety components, and ensuring compatibility in circuits. Conduct preventive maintenance, troubleshoot, and respond to emergency calls post-midnight. Assist in emergencies, maintain logbooks, and report issues to supervisors. Additionally, upholds cleanliness, aid in manpower needs, and fulfill general duties promptly. This role demands meticulousness in installations, adeptness in troubleshooting, and a readiness to support team members during emergencies and routine operations.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Installation and maintenance:</strong> Responsible for executing plans of electrical wiring, installing apparatus and fixtures, connecting wiring in circuits, and ensuring compatibility of components. Prepares conduits, prevent breakdowns through routine inspections, troubleshoot, attend maintenance requests, and maintain various lights for operational efficiency.</p> <p><strong>Emergency response and assistance:</strong> Stands by on call for emergency electrical work post-midnight as per duty roster or Engineering Supervisor's directives. Assist in emergencies, perform emergency repairs, maintain tools, and order supplies. Additionally, addresses fire alarm faults, attend breakdowns of major equipment like generators, STPs, and desalination plants.</p> <p><strong>Record-keeping and reporting:</strong> Maintains records of electrical parts used during repairs and notifies the Engineering Supervisor to order necessary parts. They ensure all maintenance requests and materials used are properly logged in the logbooks. Additionally, reports any major operational issues to the Engineering Supervisor or Duty Engineer.</p> <p><strong>General duties and responsibilities:</strong> Maintains cleanliness around the electrical workshop and job sites, assists engineering crews with urgent manpower needs, and attends duties punctually as per the duty roster. Provides assistance during emergencies or in the event of fire or natural disasters.</p> <h4>Qualifications</h4> <p><strong>Experience and qualifications:</strong> A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a trade license, certification, or diploma.</p> <p><strong>Skills and communication:</strong> Strong interpersonal written and verbal communication skills are necessary.</p> <p><strong>Additional considerations:</strong> Locally available candidates are advantageous.</p> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p>The position of Chief Engineer is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.</p><br><p><strong>Summary of Responsibilities: </strong></p><br><p>Responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Provide advice to senior management on all aspects of engineering support, environmental controls&nbsp;&nbsp;&nbsp;and the operational efficiency of the property.</li></ul><ul><li>Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.</li></ul><ul><li>Control of Capital Project Planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.</li></ul><ul><li>Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.</li></ul><ul><li>Ensure the colleagues awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.</li></ul><ul><li>Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.</li></ul><ul><li>Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests, and that any requests for service are handled in a courteous and efficient fashion.</li></ul><ul><li>Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfills all compliance requirements.</li></ul><ul><li>Ensure technically competent engineering colleagues by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.</li></ul><ul><li>Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.</li></ul><ul><li>Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.</li></ul><ul><li>Contribute to a high standard of quality control within the hotel.</li></ul><ul><li>Closely supervise outside contractors to ensure the cost effectiveness and the technical efficiency of all services performed. Ensure all work is carried out in accordance with contracts, leases, service agreements and warranties.</li></ul><ul><li>Ensure the quality of all work completed by both employees and external contracted colleagues adheres to the standards of good engineering practice.</li></ul><ul><li>Contribute to the effectiveness of management decision making by representing the engineering department at all executive and colleagues meetings and by ensuring regular liaison with heads of other departments.</li></ul><br>Qualifications<br><br><ul><li>Experience managing large and complex hotel assets, ideally within premium&nbsp;properties</li><li>Strong technical knowledge across HVAC, electrical, plumbing, BMS and fire/life safety systems</li><li>Demonstrated experience leading CAPEX projects,</li><li>Strong understanding of WHS legislation, statutory compliance and building regulations</li><li>Excellent contractor, stakeholder and project management capabilities</li><li>Exceptional leadership, communication and problem-solving skills</li><li>A proactive, solutions-focused mindset with strong commercial acumen</li><li>Qualifications in Mechanical, Electrical, Civil Engineering or a related discipline are highly regarded</li><li>Knowledge of sustainability practices and energy management systems</li><li>Experience working within heritage or highly regulated environments is advantageous</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<ul><li>Ability to handle multiple tasks as well as busy banqueting, outside catering &amp; volume production with an eye to detail and presentation.</li><li>Preparation and presentation of variety of Asian, Arabic and European quality breads and breakfast pastries</li><li>Provide performance feedback and discuss any areas for fine tuning/development and highlight areas of strength to colleagues.</li><li>Report accidents and sickness immediately to the Executive Sous Chef, with clear and concise updates if required. A record to be made in the kitchen logbook.</li><li>Inform and keep the Pastry Chef up to date on challenges and irregularities and recommend courses of action.</li><li>Respond to change positively, in the departmental function as dictated by the industry, company or hotel.</li><li>Stay up to date with latest culinary trends and create ideas to improve quality and lower production costs.</li><li>Interacts with colleagues of other departments within areas of responsibility and develops solid working relationships with them.</li><li>Maximize motivation, morale and consistently maintain discipline and discipline related documentation following hotel guidelines and local legislation.</li><li>Maintain a complete understanding of and adhere to the company s policy on Safety Procedures and Practices.</li><li>Liaise with the Stewarding Team Leader in order to ensure high standards of cleanliness are maintained in all areas of the kitchen, such as machinery, small Kitchen equipment, floors and fridges.</li><li>Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage.</li><li>Ensure all quality ingredients are accurately ordered, received, and stored following F.I.F.O. rotation.</li><li>Ensure all quality ingredients are professionally prepared in accordance with recipes, plating guides, buffet set ups, with an emphasis on maximising.</li><li>Productivity and minimizing waste, to support the Culinary Team achieve its financial goals-targets.</li><li> Handling of the fully implemented HACCP guidelines as well as general health &amp; safety in the workplace.</li><li>Perform any duties and special projects as requested by the Executive Chef whether in your own department or any other department in the resort.</li><li>Assist the storeroom Receiving Finance Assistant in reviewing the quality of goods received.</li><li>Perform daily storeroom inspections of all walk-in refrigerators, reach-ins &amp; dry stores to ensure that proper rotation of food is adhered to.</li><li>Ensures that all the required food transfers are completed to the appropriate outlet/department.</li></ul><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><h4>Qualifications</h4><ol><li><strong>Specialized in artisan vinnoiserie, French bakery, Bread</strong></li><li>Proven experience as a Head Baker or similar role in a high-end bakery, patisserie, or hotel environment.</li><li>Extensive knowledge of bread and pastry production techniques, including sourdough, laminated dough, and cake baking, as well as decorating and finishing skills.</li><li>Strong leadership and team management abilities, with a track record of inspiring and motivating staff to achieve outstanding results.</li><li>Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.</li><li>Creativity and innovation in recipe development and menu planning, with a keen eye for detail and aesthetics.</li><li>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.</li><li>Commitment to upholding high standards of quality, hygiene, and safety in bakery operations.</li><li>Flexibility to work early mornings, late evenings, weekends, and holidays as required by the demands of the job.</li><li>A degree or diploma in Culinary Arts, Baking and Pastry, or a related field is preferred.</li></ol><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ol> <li> <strong>Specialized in artisan vinnoiserie, French bakery, Bread</strong> </li> <li>Proven experience as a Head Baker or similar role in a high-end bakery, patisserie, or hotel environment.</li> <li>Extensive knowledge of bread and pastry production techniques, including sourdough, laminated dough, and cake baking, as well as decorating and finishing skills.</li> <li>Strong leadership and team management abilities, with a track record of inspiring and motivating staff to achieve outstanding results.</li> <li>Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.</li> <li>Creativity and innovation in recipe development and menu planning, with a keen eye for detail and aesthetics.</li> <li>Exceptional communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.</li> <li>Commitment to upholding high standards of quality, hygiene, and safety in bakery operations.</li> <li>Flexibility to work early mornings, late evenings, weekends, and holidays as required by the demands of the job.</li> <li>A degree or diploma in Culinary Arts, Baking and Pastry, or a related field is preferred. </li></ol></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong><strong>Key Responsibilities:</strong></strong></p><br><ul><li><strong>Leadership &amp; Strategy Development:</strong> Lead and develop the overall marketing strategy in alignment with Raffles’ Bahrain business goals. Manage the marketing department, ensuring effective execution of all marketing initiatives and campaigns across digital, traditional, and experiential channels.</li><li><strong>Brand Vision &amp; Positioning:</strong> Oversee and refine the brand’s positioning, ensuring consistency and alignment with the company’s mission, values, and target market. Drive brand awareness and maintain a strong brand identity across all platforms and touchpoints.</li><li><strong>Integrated Marketing Campaigns:</strong> Develop and implement integrated marketing campaigns to drive customer acquisition, engagement, and retention. Ensure that all marketing campaigns are cohesive, well-executed, and deliver measurable results.</li><li><strong>Digital Transformation:</strong> Lead the digital marketing efforts, ensuring a robust online presence through SEO/SEM, social media, content marketing, email campaigns, and paid media. Foster innovation in digital marketing practices and lead the company’s digital transformation initiatives.</li><li><strong>Market Research &amp; Insights:</strong> Leverage market research, data analytics, and customer insights to stay ahead of industry trends, understand audience needs, and identify opportunities for growth and market penetration.</li><li><strong>Cross-functional Collaboration:</strong> Work closely with senior leadership, sales, and revenue management teams to align marketing efforts with revenue goals and business objectives. Ensure strong communication and collaboration across departments.</li><li><strong>Budget &amp; Resource Management:</strong> Develop and manage the marketing budget, ensuring cost-effective use of resources to maximize ROI. Optimize resource allocation across all marketing initiatives.</li><li><strong>Team Leadership &amp; Development:</strong> Lead, mentor, and inspire a high-performing marketing team. Promote a culture of creativity, collaboration, and innovation. Provide guidance and professional development opportunities to team members.</li><li><strong>Stakeholder Communication:</strong> Serve as the primary point of contact for marketing-related matters, presenting strategy, updates, and results to senior executives and stakeholders.</li><li><strong>Performance Monitoring &amp; Reporting:</strong> Track, analyze, and report on the performance of all marketing campaigns. Provide actionable insights to continuously improve and optimize marketing efforts.</li><li><strong>Public Relations &amp; Brand Partnerships:</strong> Manage public relations strategies and work with key partners, influencers, and media outlets to expand brand reach and maintain a positive brand reputation.</li><li><strong>Sustainability Integration:</strong> Ensure that marketing initiatives align with the company’s sustainability goals by promoting eco-friendly and ethical practices through marketing strategies.</li></ul><p><strong>Sustainability:</strong> Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel’s broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.</p><br><p><strong>Compliance and Standards:</strong> Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.</p><br><br>Qualifications<br><br><p><strong>Qualifications &amp; Skills:</strong></p><br><ul><li><strong>Education:</strong> Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. MBA or equivalent advanced degree is highly preferred.</li><li><strong>Experience:</strong> Minimum of 10 years of marketing experience, with at least 5 years in a leadership role, preferably in the hospitality, luxury, or service industry.</li><li><strong>Leadership Skills:</strong> Strong leadership capabilities with experience managing large teams, influencing cross-functional teams, and driving organizational change.</li><li><strong>Strategic Thinking:</strong> Exceptional ability to think strategically and translate business goals into effective marketing initiatives and campaigns.</li><li><strong>Digital Marketing Expertise:</strong> Deep knowledge of digital marketing strategies, including SEO, SEM, social media marketing, content marketing, and email marketing.</li><li><strong>Creativity &amp; Innovation:</strong> A forward-thinking, innovative mindset with the ability to develop creative marketing solutions that drive brand growth and engagement.</li><li><strong>Analytical &amp; Data-Driven:</strong> Strong analytical skills with the ability to interpret data, measure campaign performance, and make data-driven decisions.</li><li><strong>Excellent Communication:</strong> Superior verbal and written communication skills, capable of articulating marketing strategies and results to senior leadership and external partners.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The HR Learning &amp; Development Manager is responsible for leading and managing the Learning &amp; Development function across Bahrain and contributing to business success through the development and implementation of effective learning, talent development and capability-building initiatives.</span></p><br><br><p><span>The role is responsible for identifying organizational and individual development needs, developing the annual training plan and calendar, coordinating the delivery of learning interventions, and measuring training effectiveness to ensure that development activities support business requirements and employee career development.</span></p><br><br><p><span>The position supports managers and employees in identifying performance, competency and development needs and ensures that talent and development processes are consistently and effectively implemented. The role also champions and supports the delivery of CIS/CIM programs for Bahrain-based employees, ensuring alignment with relevant Global Centre of Excellence standards and maintaining appropriate learning records and governance.</span></p><br><br><p><span>The HR Learning &amp; Development Manager also supports talent and career development initiatives, internship and graduate programs, performance and development processes, employee career aspirations and broader initiatives aimed at strengthening organizational capability, employee engagement and retention.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Learning &amp; Development:</span></strong></p><br><br><br><ul><li><span>Lead and manage the Learning &amp; Development function to ensure effective delivery of learning solutions aligned with business priorities and people development requirements.</span></li><li><span>Plan, design, coordinate and deliver annual training initiatives that support the achievement of business objectives.</span></li><li><span>Develop and manage the annual training plan, calendar and training catalogue to ensure identified organizational learning needs are addressed throughout the year.</span></li><li><span>Partner with managers to identify employee training and development needs through training needs analysis, talent discussions, performance reviews, Talent Panels and other appropriate methodologies.</span></li><li><span>Translate identified capability gaps into appropriate training, coaching or development interventions.</span></li><li><span>Coordinate internal and external learning programs and ensure training resources are effectively utilized.</span></li><li><span>Ensure training interventions are appropriate for the identified target audience and business requirements.</span></li><li><span>Evaluate the effectiveness and impact of training programs through feedback, follow-up discussions, coaching sessions and discussions with participants and their managers.</span></li><li><span>Develop tools and provide guidance to managers and supervisors to support effective transfer of learning and skills into the workplace.</span></li><li><span>Maintain accurate and complete training and development records for Bahrain-based employees.</span></li><li><span>Ensure appropriate documentation and reporting of training activities, participation and completion.</span></li><li><span>Develop, review and support implementation of Learning &amp; Development policies, procedures and guidelines based on good practice.</span></li><li><span>Identify opportunities to continuously improve the quality and effectiveness of Learning &amp; Development services.</span></li></ul><br><p><strong><span>Talent and Career Development:</span></strong></p><br><br><br><ul><li><span>Support the implementation of talent management and employee development initiatives across Bahrain.</span></li><li><span>Ensure applicable talent and performance platforms and processes are actively utilized by managers and supervisors to assess KPIs, competencies, development requirements and career aspirations.</span></li><li><span>Promote fair, objective and meaningful performance and development discussions between managers and employees.</span></li><li><span>Support employees in their career aspirations by providing practical guidance regarding career development discussions, learning opportunities and available development options.</span></li><li><span>Work closely with managers to identify high-potential talent, critical capabilities and employee development priorities.</span></li><li><span>Support the implementation of Talent Panels and similar talent review processes.</span></li><li><span>Encourage managers to take ownership of employee development and provide appropriate coaching and development opportunities.</span></li><li><span>Support succession and talent development activities by identifying appropriate learning interventions for employees with future career potential.</span></li><li><span>Promote a culture of continuous learning, self-development and career ownership.</span></li></ul><br><p><strong><span>Performance and Development Review:</span></strong></p><br><br><br><ul><li><span>Support the planning and implementation of the annual Employee Development Review process for Bahrain-based employees.</span></li><li><span>Provide managers and employees with appropriate guidance on the development and performance review process.</span></li><li><span>Support managers in identifying meaningful development objectives arising from performance and career discussions.</span></li><li><span>Monitor completion of relevant performance and development activities and provide appropriate follow-up.</span></li><li><span>Use identified competency and capability gaps to inform the annual Learning &amp; Development plan.</span></li><li><span>Promote quality and consistency in performance and development discussions.</span></li></ul><br><p><strong><span>CIS/CIM Programs:</span></strong></p><br><br><br><ul><li><span>Champion and support the implementation of CIS and CIM programs for Bahrain-based employees.</span></li><li><span>Coordinate the planning and project management of CIS/CIM learning activities in conjunction with relevant stakeholders.</span></li><li><span>Provide the necessary tools, guidance and support for the successful implementation of CIS and CIM initiatives.</span></li><li><span>Support the implementation and delivery of CIS/CIM modules to the identified target audiences.</span></li><li><span>Ensure appropriate systems are used to maintain accurate participation and training records.</span></li><li><span>Support the L&amp;D team in managing the CIM Supervisory Excellence program.</span></li><li><span>Coordinate with trainers and relevant stakeholders to ensure timely and effective delivery of agreed learning activities.</span></li><li><span>Maintain appropriate standards of planning, coordination and delivery in alignment with relevant Global Centre of Excellence requirements.</span></li></ul><br><p><strong><span>Training Needs Analysis:</span></strong></p><br><br><br><ul><li><span>Conduct and coordinate training needs analysis to identify capability requirements across functions and employee groups.</span></li><li><span>Work closely with managers to understand operational challenges and determine whether training or other development interventions are required.</span></li><li><span>Consolidate identified training needs and establish appropriate development priorities.</span></li><li><span>Ensure training investment is focused on relevant business and employee capability requirements.</span></li><li><span>Identify common or recurring competency gaps that may require broader organizational development interventions.</span></li></ul><br><p><strong><span>Training Effectiveness and Quality:</span></strong></p><br><br><br><ul><li><span>Establish appropriate approaches for evaluating the effectiveness of training and development activities.</span></li><li><span>Conduct follow-up and coaching discussions with employees and managers where appropriate to assess transfer of learning to the workplace.</span></li><li><span>Gather participant and stakeholder feedback and use results to continuously improve learning programs.</span></li><li><span>Monitor the quality and relevance of internal and external training solutions.</span></li><li><span>Provide management with appropriate analysis and information regarding training activities and effectiveness.</span></li><li><span>Identify learning programs that require modification, replacement or further reinforcement based on participant and business feedback.</span></li></ul><br><p><strong><span>Learning Governance and Records:</span></strong></p><br><br><br><ul><li><span>Ensure accurate Learning &amp; Development records are maintained for Bahrain-based employees.</span></li><li><span>Monitor completion of required learning and development activities and provide appropriate reporting.</span></li><li><span>Ensure training documentation is maintained to support business, HR and compliance requirements.</span></li><li><span>Maintain appropriate records relating to training attendance, completion and development activities.</span></li><li><span>Support HR audits and reviews relating to Learning &amp; Development documentation and processes.</span></li><li><span>Ensure Learning &amp; Development activities are managed in accordance with applicable company policies, standards and governance requirements.</span></li><li><span>Internship, Student and Graduate Development</span></li><li><span>Manage local internship initiatives for school and university students from Bahrain and other relevant locations.</span></li><li><span>Provide guidance and planning to support initiatives aimed at attracting students and fresh graduates.</span></li><li><span>Coordinate with relevant departments to identify suitable internship and development opportunities.</span></li><li><span>Support students and graduates in understanding potential career paths and organizational opportunities.</span></li><li><span>Work with managers to ensure internship assignments provide appropriate learning and development exposure.</span></li><li><span>Support broader initiatives aimed at establishing a pipeline of future talent for the organization.</span></li></ul><br><p><strong><span>Employee Development and Engagement:</span></strong></p><br><br><br><ul><li><span>Support initiatives that strengthen employee capability, career development, engagement and retention.</span></li><li><span>Provide employees with practical advice regarding available learning opportunities and career development options.</span></li><li><span>Partner with managers in identifying development interventions that support employee engagement and performance.</span></li><li><span>Support learning workshops, developmental activities and capability-building programs across departments.</span></li><li><span>Promote employee awareness of available learning resources and development opportunities.</span></li><li><span>Encourage employee ownership of personal development and continuous learning.</span></li><li><span>Incentive and Performance Support</span></li><li><span>Work with relevant HR stakeholders and line managers to support the review of employee incentive schemes where required.</span></li><li><span>Review the effectiveness of existing schemes in conjunction with relevant stakeholders and provide recommendations for improvement where appropriate.</span></li><li><span>Support alignment between employee performance, development and recognition initiatives.</span></li></ul><br><p><strong><span>Stakeholder Management:</span></strong></p><br><br><br><ul><li><span>Build effective working relationships with senior management, department heads, HR colleagues, managers, employees, trainers and external learning providers.</span></li><li><span>Act as the principal HR point of contact for Learning &amp; Development matters within the assigned scope.</span></li><li><span>Advise managers on appropriate learning and development solutions based on identified business and employee needs.</span></li><li><span>Work collaboratively with the broader HR team to ensure alignment between Learning &amp; Development, talent management, performance management and wider HR priorities.</span></li><li><span>Provide management with relevant updates and analysis regarding learning activities, training needs and development priorities.</span></li></ul><br><p><strong><span>Other Responsibilities:</span></strong></p><br><br><br><ul><li><span>Participate in HR and business projects requiring Learning &amp; Development or talent management expertise.</span></li><li><span>Support broader organizational and people-development initiatives as required.</span></li><li><span>Undertake additional duties and responsibilities appropriate to the role as required by the Company or Management.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><br><ul><li><span>Minimum 5 years of Significant progressive HR experience with strong practical exposure to Learning &amp; Development, Training, Talent Management or Organizational Development.</span></li><li><span>Bachelor’s degree in human resources, Business Administration, Management, Education, Learning &amp; Development or a related discipline.</span></li><li><span>Postgraduate qualifications in Human Resources, Learning &amp; Development, Organizational Development or Business Administration would be advantageous.</span></li><li><span>Professional HR or Learning &amp; Development qualifications such as CIPD, SHRM or an equivalent recognized qualification would be advantageous.</span></li><li><span>Relevant professional training or certification in training delivery, facilitation, coaching, talent management or instructional design would be advantageous.</span></li><li><span>Demonstrated experience developing and managing annual training plans, calendars and learning initiatives.</span></li><li><span>Practical experience conducting training needs analysis and translating identified capability gaps into learning solutions.</span></li><li><span>Experience coordinating and delivering training and development programs across different employee and management levels.</span></li><li><span>Experience supporting performance, talent and employee development processes.</span></li><li><span>Strong understanding of learning principles, training evaluation, competency development and transfer of learning.</span></li><li><span>Experience working with line managers to identify development needs and support employee career development.</span></li><li><span>Experience coordinating internal trainers and external learning providers.</span></li><li><span>Experience maintaining Learning &amp; Development records and preparing relevant management reports.</span></li><li><span>Experience managing or supporting internship, student or graduate-development programs.</span></li><li><span>Exposure to large operational, logistics, aviation, transportation or similar workforce environments would be advantageous.</span></li><li><span>Experience within Bahrain or the wider GCC/Middle East environment would be advantageous.</span></li><li><span>Strong Learning &amp; Development and talent management capability.</span></li><li><span>Strong training planning, coordination and program-management skills.</span></li><li><span>Excellent facilitation, presentation and communication skills.</span></li><li><span>Strong stakeholder-management and influencing capability.</span></li><li><span>Ability to conduct effective training needs analysis and identify practical development solutions.</span></li><li><span>Strong coaching and employee-development capability.</span></li><li><span>Ability to work effectively with managers and employees at different organizational levels.</span></li><li><span>Strong analytical and problem-solving skills.</span></li><li><span>Ability to evaluate learning effectiveness and translate feedback into improvement actions.</span></li><li><span>Strong organizational and planning capability.</span></li><li><span>Good project-management skills.</span></li><li><span>Strong attention to detail and training record management.</span></li><li><span>Strong Microsoft Office and HR/Learning Management System capability.</span></li><li><span>Ability to manage multiple training programs and priorities simultaneously.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Fulfillment Manager role is a pivotal position within our organization, focusing on the seamless execution of order fulfillment processes. This position is designed for individuals who thrive in fast-paced environments and are passionate about ensuring customer satisfaction through efficient logistics and supply chain management. As a Fulfillment Manager, you will lead a dynamic team, optimizing operations to meet and exceed company goals while fostering a culture of collaboration and continuous improvement.</p><p>In this role, you will have the opportunity to influence key business decisions and implement strategies that enhance productivity and efficiency. We believe in investing in our employees, and as such, you will have access to professional development programs and training sessions designed to elevate your skills and career trajectory. The ideal candidate will relish the challenge of managing complex fulfillment operations while nurturing a positive team culture that encourages innovation and accountability.</p><p>As a strategic leader, you will be at the forefront of driving operational excellence in our fulfillment processes. Your ability to analyze data, identify trends, and develop actionable insights will play a crucial role in our growth. This position not only offers the chance to lead a talented team but also provides a platform for you to make a significant impact on our overall business strategy. Join us to help shape the future of our fulfillment operations and advance your career in a supportive and growth-oriented environment.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily fulfillment operations, ensuring that all orders are processed accurately and efficiently, while utilizing inventory management systems to track stock levels and order statuses.</li><li>Lead and mentor a team of fulfillment associates, providing training and guidance to enhance their skills and performance, fostering a culture of teamwork and accountability.</li><li>Develop and implement standard operating procedures (SOPs) for fulfillment processes, ensuring compliance with company policies and industry best practices to enhance operational efficiency.</li><li>Monitor key performance indicators (KPIs) related to fulfillment operations, analyzing data to identify areas for improvement and implementing strategies to optimize performance.</li><li>Collaborate with cross-functional teams, including sales, customer service, and supply chain, to ensure alignment on fulfillment goals and to address any operational challenges.</li><li>Manage inventory levels and coordinate with suppliers to ensure timely replenishment, minimizing stockouts and ensuring smooth fulfillment operations.</li><li>Utilize technology and automation tools to streamline processes, reduce manual errors, and enhance overall productivity in the fulfillment center.</li><li>Conduct regular audits of fulfillment processes, identifying inefficiencies and implementing corrective actions to enhance service quality and operational effectiveness.</li><li>Prepare and present reports on fulfillment performance to senior management, providing insights and recommendations for strategic decision-making.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving operational goals.</li><li>Proficiency in inventory management systems and logistics software to streamline fulfillment processes.</li><li>Excellent analytical skills to interpret data and develop actionable insights for performance improvement.</li><li>Effective communication skills to collaborate with various departments and convey information clearly.</li><li>Project management skills to oversee multiple initiatives and ensure timely execution of fulfillment strategies.</li><li>Problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Knowledge of supply chain management principles to optimize fulfillment processes and enhance customer satisfaction.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p><strong>What you will be doing:</strong></p><br><p>Reporting to the Director of Finance ,&nbsp;responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><p><strong>Management:</strong></p><br><ul><li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li><li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li><li>Is creating business cases for justification of investments and expenditures to support the approval process.</li><li>Is responsible for a regular status report about the hotel's actual IT situation to the &nbsp;GM and to the Area IT Director.</li><li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li><li>Compliance of PCI DSS &amp; GDPR</li></ul><p><strong>Hardware:</strong></p><br><ul><li>Ensures that the hotel works with Accor Hardware partners.</li><li>Has a good relationship with Hardware Partners.</li><li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li><li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li></ul><p><strong>Software:</strong></p><br><ul><li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li><li>Ensures that only original and properly licensed application programs according to the IT management’s policy and requirements are running on the hotel’s systems and computers.</li><li>Has a good relationship to the Software suppliers.</li><li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li></ul><p><strong>User:</strong></p><br><ul><li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li><li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning &amp; Development department).</li><li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li></ul><p><strong>Security / Datasafe:</strong></p><br><ul><li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li><li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li><li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li><li>Servers Infrastructure – Physical and Virtual</li><li>Networks – Data, Voice and Wi-Fi</li><li>Property management systems (PMS) and Sales &amp; Catering System (S&amp;C) replacement or upgrade and alignment</li><li>Central profile solutions (CP)</li><li>Central reservations systems (CRS)</li><li>Revenue management systems (RMS)</li><li>Various middleware / Interfaces</li><li>Data warehouse, reporting, and Business Intelligence (BI) – Interface Only</li><li>Sales force automation (SFA) - Interface</li><li>Customer relationship management (CRM)</li><li>Point of Sales application</li><li>Back office accounting software application</li><li>Procurement and inventory management application</li><li>IP TV</li><li>Human resources management system</li><li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li></ul><p><strong>Scope:</strong></p><br><ul><li>Smooth running of all computer systems.</li><li>Training of basic functions of user software.</li><li>Regular information to IT management about the new computer trends for the future.</li><li>Regular data safe /backup.</li><li>Budgeting, Planning, and managing the approval process for IT Expenditures</li><li>Compliance with IT Policies and Guidelines</li><li>IT project management</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum 5 years’ experience in a similar role, preferably in an international hotel brand.</li><li>Strategic thinker, results-driven, process-oriented, and attentive to details.&nbsp;</li><li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li><li>Change instigator, positive influencer, strong communicator, and team collaborator.</li><li>Strong listening skills and the ability to anticipate business needs.</li><li>Able to build and develop relationships with the business partners, and intermediaries.</li><li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li><li>Fluency in English.</li><li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li><li>Strong decision-making skills, calm under pressure, and able to prioritize workflows.&nbsp;</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Fitness Instruction</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p>#LI-NS1</p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Reservation Agent</strong></p><br><p><strong><u>SUMMARY OF POSITION</u></strong></p><br><p><strong>Financial Accountability:</strong> Responsible for maximizing room revenue by full filling guest needs</p><br><p><strong>Conditions of Work:</strong> Normal administrative office and hotel working conditions.</p><br><p><strong>Role Overview Purpose: </strong>To maximize room revenue and profit through pro-active selling techniques and referrals across the resort.&nbsp; To provide a point of contact for all Revenue associated processes.</p><br><p><strong>Summary of Responsibilities: </strong></p><br><ul><li>To maintain departmental brand standards.</li><li>Maximize room’s revenue through the conversion of telephone calls into sales.</li><li>Achieve targeted goals in the LQA, Forbes, Hotel Mystery Shopping calls and LISTEN calls.</li><li>Maintain the accuracy and cleanliness of the PMS Database.</li><li>Ensure market segmentation is accurate for each reservation.</li><li>Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction.</li><li>Produce quotations and written confirmation to FIT guest &amp; Travel agencies.</li><li>Complete understand and effective use of the Hotel's telephone system.</li><li>Support the Reservations Team, Sales and Revenue Management with special projects as required.</li><li>To have full and up to date knowledge of the hotel products and services.</li><li>To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client-orientated approach.</li><li>To check arrival reports - 48 hours prior to arrival and 5 days prior to arrival</li><li>To process transportation &amp; trace reports.</li><li>To handle all reservations through different channels (via email/telephone/ OTAs/ Brand.com) efficiently.</li><li>To actively participate in maximizing revenue through up-selling &amp; cross-selling by using effective upselling techniques.</li><li>To follow up on non-guaranteed bookings and pending payment.</li><li>To handle no-shows and cancellations as per policy.</li><li>To handle all inquiries promptly within 24 hours, ensuring the customer receives a friendly, professional and efficient response that accurately meets their needs.</li><li>To handle complaints promptly and professionally, demonstrating genuine care and concern under the supervision of the Manager on Shift.</li><li>To liaise with the Supervisors/Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered.</li><li>To attend all necessary internal hotel meetings, i.e. function sheet meetings, operation meetings, etc, to fully represent the Revenue department when needed</li><li>To prepare, update and file all correspondence relating to reservations and sales</li><li>To maintain an effective mechanism for following up provisional business inquiries</li><li>To ensure that the hotel is communicated on a daily basis in regards to V.I.P’s, Arrivals and Management to greet, etc.</li><li>To maintain the cleanliness and hygiene of the department, it’s fixtures, fittings, and equipment. To demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene</li><li>To ensure all legal and statutory regulations and responsibilities are met in order to maintain a safe working environment for yourself, your colleagues and our customers.</li></ul><p><strong>GENERAL DUTIES:</strong></p><br><p><strong>Health and Safety </strong></p><br><ul><li>Ensure that all potential and real Hazards are reported immediately and rectified</li></ul><ul><li>Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li></ul><ul><li>Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li><li>Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li></ul><ul><li>Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li></ul><ul><li>Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.</li></ul><p><strong>Confidentiality </strong></p><br><ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy</li><li>Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.&nbsp;</li></ul><p><strong>Carries out additional tasks &amp; training sessions from time to time, by request of senior team members which may not be directly related to the job role but necessary for the smooth operation of the resort</strong></p><br><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<p>To assist in implementing and maintaining the required and internationally accepted standard of information security controls across the company's IT infrastructure. To conduct the security audits and risk assessment program, and review compliance with the information security policies and associated procedures. To handle the development, implementation, operation, maintenance, and support of information security policies, standards, guidelines, and procedures that enhance the level of security over the business's information assets, and reduce the probability of loss. To handle the requirements of the Bahrain Personal Data Protection Law (PDPL). In addition, the role holder will be responsible for implementing and monitoring adherence to the company's operational risk management strategy and business objectives, and for ensuring that operational risk issues are identified and escalated to the appropriate level for consideration and approval.</p><h4>1. Operational Risk Management</h4><p>Establish the required policies and procedures to manage operational risks. Establish and roll out the risk control self-assessment and key risk indicator framework. Handle the implementation of the operational risk management framework across the company in order to reduce the company's operational risk exposure.</p><h4>2. Information Security Management</h4><p>Establish the required policies and procedures to manage the information security framework. Enforce the information security policies, procedures, controls, and standards. Assist in the development and implementation of information security policies and procedures. Lead ISO 27001 compliance, ensuring year-round task completion by respective stakeholders. Assist in information security training and oversight for company employees. Handle information security risk assessments and security audits. Monitor compliance with information security policies and procedures, referring problems to the appropriate department manager. Monitor internal control systems to ensure that appropriate access levels are maintained.</p><h4>3. Advisory, Training &amp; Awareness</h4><p>Provide expert advice on all aspects of information security and risk management to the management and staff of the company. Educate employees on information security and risk management matters, including the criticality of compliance with information security program requirements. Maintain awareness of changes in security risks, security measures, and computer systems. Conduct periodic operational risk and information security training for new and existing staff (at least annually). Perform quarterly Operational Risk training for new joiners. Assume responsibility as project leader for special projects and provide valuable insights to the management. Assist and participate in special projects concerning information security, including testing and implementation of security software enhancements. Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.</p><h4>4. Regulatory &amp; Compliance</h4><p>Handle the requirements of the Bahrain Personal Data Protection Law (PDPL) and coordinate with other heads of department to ensure full compliance. Assist in annual audit reviews by payment associations such as PCI DSS, PCI PIN, PCI 3DS, ISO 27001, client-related audits, and other regulatory bodies. Evaluate the effectiveness of controls and measure whether they are meeting the standards and processes laid down by financial, regulatory, and other bodies. Assist in reviewing the potential risk exposure before the launch of new products/services. Assist in reviewing third-party contracts as and when requested.</p><h4>5. Incident Response &amp; Technical Security Operations</h4><p>Assist in monitoring the disaster recovery plan and contingency planning. Assist in the coordination of the handling and resolution of security breach incidents, including system intrusions and abuse; act as the primary point of contact for external law enforcement entities. Investigate and identify solutions to viral infestation and damage, administer antiviral programs, and work with platform experts to coordinate the support of virus protection software for common platforms in use across the company. Review, update, and enforce data security practices within the central computing centre shared-system environments; test for exposures to ensure adherence to guidelines and procedures, and work with platform experts to implement remedial measures as appropriate. Maintain inventory of the company's Hardware Security Module (HSM) system keys in accordance with regulatory requirements. Administer the access control procedures for designated IT applications, systems, and network infrastructure. Configure log sources such as systems and databases. Monitor to ensure that audit logs record user activities, exceptions, and information security events, and are kept for an agreed period of time. Monitor to ensure that the proper security settings regarding the capture and storage of events are in compliance with incident reporting procedures. Assist the department head in conducting regular internal and external network and system vulnerability assessments, and provide System Administrators with reports. Assist the department head in the security scan activities and coordinate with vendors and internal stakeholders to reach a compliance status. Assist the department head in the development of system configuration baselines. Monitor changes to the IT baselines and provide reporting on unauthorized changes. Monitor the network for intrusion and hacking activities. Work with antivirus and intrusion prevention software to analyze logs for issues and perform investigation. Assist in performing quarterly reviews of access control and ensure re-certification is conducted for all units. Handle the security architecture for the company's current and future projects (e.g. network architecture, server OS architecture, application architecture, cloud architecture, etc.).</p><h4>6. Risk Management</h4><p>Ensure that the cyber-risk framework is implemented. Act as Business Unit Operational Risk Supervisor (BU ORS) and liaise with external parties on all matters related to risk management. Assist in identifying and evaluating operational and IT risks for the company. Assist in identifying risks and calculating likely impact and probability. Assist in developing and overseeing the implementation of risk mitigation strategies. Participate in the Business Continuity (BC) committee, including BCP testing. Review Risk Management Self-Assessment plans and provide commentary on operational risk issues to the assigned units.</p>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n\n<h4>Job description<\/h4>\n<p><strong>What you will be doing:<\/strong><br>\nReporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:<\/p>\n\n<h4>Management:<\/h4>\n<ul>\n<li>Responsible for operational IT management including relationship management with hotel GMs, EXCOM, HODs, and other business-critical users.<\/li>\n<li>Responsible for proper business planning and budgeting of IT expenditures for the hotels, as well as compliance with Accor IT policies and guidelines.<\/li>\n<li>Creates business cases for justification of investments and expenditures to support the approval process.<\/li>\n<li>Responsible for regular status reports about the hotel's actual IT situation to the GM and to the Area IT Director.<\/li>\n<li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the hotel.<\/li>\n<li>Ensures compliance with PCI DSS and GDPR.<\/li>\n<\/ul>\n\n<h4>Hardware:<\/h4>\n<ul>\n<li>Ensures that the hotel works with Accor hardware partners.<\/li>\n<li>Maintains good relationships with hardware partners.<\/li>\n<li>Supports the hotel in resolving hardware issues through escalation with hardware partners.<\/li>\n<li>Hardware includes computers, servers, routers, switches, cables, PABX, monitors and screens, point of sale devices, all relevant interfaces, UPS and related devices, and other active components.<\/li>\n<\/ul>\n\n<h4>Software:<\/h4>\n<ul>\n<li>Ensures that all Accor IT policies and guidelines are applied in the hotel.<\/li>\n<li>Ensures only original and properly licensed application programs according to IT management\u2019s policy and requirements are running on the hotel\u2019s systems and computers.<\/li>\n<li>Maintains good relationships with software suppliers.<\/li>\n<li>Supports the hotel in resolving software issues by escalating them to software suppliers.<\/li>\n<\/ul>\n\n<h4>User:<\/h4>\n<ul>\n<li>Ensures that no user in the hotel has access to programs other than those needed to perform their job.<\/li>\n<li>Responsible for providing and maintaining a training program in coordination with the Learning & Development department.<\/li>\n<li>This enables the best possible knowledge, skill level, and use of systems by all employees in the hotel.<\/li>\n<\/ul>\n\n<h4>Security \/ Datasafe:<\/h4>\n<ul>\n<li>Responsible for compliance of the hotel with Accor IT Security Policy and General Data Protection.<\/li>\n<li>Responsible for backup of all relevant user-generated data, whether part of the general system or personal systems.<\/li>\n<li>Ensures that backup policies are duly respected and the system reaches the highest level of security.<\/li>\n<\/ul>\n\n<h4>Systems and infrastructure:<\/h4>\n<ul>\n<li>Servers infrastructure \u2013 physical and virtual<\/li>\n<li>Networks \u2013 data, voice, and Wi-Fi<\/li>\n<li>Property management systems (PMS) and sales & catering system (S&C) replacement or upgrade and alignment<\/li>\n<li>Central profile solutions (CP)<\/li>\n<li>Central reservations systems (CRS)<\/li>\n<li>Revenue management systems (RMS)<\/li>\n<li>Various middleware \/ interfaces<\/li>\n<li>Data warehouse, reporting, and business intelligence (BI) \u2013 interface only<\/li>\n<li>Sales force automation (SFA) - interface<\/li>\n<li>Customer relationship management (CRM)<\/li>\n<li>Point of sales application<\/li>\n<li>Back office accounting software application<\/li>\n<li>Procurement and inventory management application<\/li>\n<li>IP TV<\/li>\n<li>Human resources management system<\/li>\n<li>Accor brand signature systems (commercial systems, Wi-Fi everywhere, etc.)<\/li>\n<\/ul>\n\n<h4>Scope:<\/h4>\n<ul>\n<li>Smooth running of all computer systems.<\/li>\n<li>Training of basic functions of user software.<\/li>\n<li>Regular information to IT management about new computer trends for the future.<\/li>\n<li>Regular data safe and backup.<\/li>\n<li>Budgeting, planning, and managing the approval process for IT expenditures.<\/li>\n<li>Compliance with IT policies and guidelines.<\/li>\n<li>IT project management.<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Minimum 5 years\u2019 experience in a similar role, preferably in an international hotel brand.<\/li>\n<li>Strategic thinker, results-driven, process-oriented, and attentive to details.<\/li>\n<li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.<\/li>\n<li>Change instigator, positive influencer, strong communicator, and team collaborator.<\/li>\n<li>Strong listening skills and the ability to anticipate business needs.<\/li>\n<li>Able to build and develop relationships with business partners and intermediaries.<\/li>\n<li>Able to establish strong rapport with key stakeholders to ensure alignment on the strategic direction of the hotels.<\/li>\n<li>Fluency in English.<\/li>\n<li>Adaptable, self-motivating individual with the ability to bring others along on the journey.<\/li>\n<li>Strong decision-making skills, calm under pressure, and able to prioritize workflows.<\/li>\n<\/ul>\n\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain.<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide.<\/li>\n<li>Learning programs through our academies.<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world.<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities.<\/li>\n<\/ul><\/p><p><\/p>