Assistant Manager Jobs in Bahrain
638 Jobs Found
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a cold email outreach specialist to generate qualified sales opportunities through strategic outbound email campaigns.</p>
<p>This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.</p>
<p>Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.</p>
<p>If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.</p>
<h4>What you’ll own</h4>
<strong>Prospect research & list building</strong><br>
Build highly targeted prospect lists using:<br>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>LinkedIn Sales Navigator</li>
<li>Crunchbase</li>
<li>Similar prospecting platforms</li>
Segment prospects by:<br>
<li>Industry</li>
<li>Company size</li>
<li>Job title</li>
<li>Geography</li>
<li>Ideal customer profile (ICP)</li>
Verify and clean contact data using:<br>
<li>NeverBounce</li>
<li>ZeroBounce</li>
<li>Clearout</li>
Maintain organized prospect databases and outreach lists.<br><br>
<strong>Cold email campaign management</strong><br>
Write personalized cold email copy, subject lines, and calls-to-action.<br>
Build and launch multi-step outbound sequences (4–8 touchpoints).<br>
Personalize messaging using company and prospect research.<br>
Monitor campaign performance daily.<br>
Continuously optimize campaigns based on engagement and reply metrics.<br><br>
<strong>Deliverability & inbox management</strong><br>
Manage inbox reputation using platforms such as:<br>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Mailwarm</li>
Monitor:<br>
<li>Bounce rates</li>
<li>Spam scores</li>
<li>Sender reputation</li>
<li>Inbox health</li>
Rotate sending domains and inboxes to maximize deliverability.<br>
Identify and resolve deliverability issues before campaign performance declines.<br><br>
<strong>Campaign optimization & reporting</strong><br>
Conduct A/B testing on:<br>
<li>Subject lines</li>
<li>Messaging</li>
<li>CTAs</li>
<li>Send times</li>
Track key metrics including:<br>
<li>Open rates</li>
<li>Positive reply rates</li>
<li>Bounce rates</li>
<li>Conversion rates</li>
Prepare campaign performance reports and recommend improvements.<br>
Document testing results and optimization history.<br><br>
<strong>Lead qualification & CRM management</strong><br>
Review campaign replies and categorize responses accurately.<br>
Identify qualified prospects and route them to the sales team.<br>
Maintain accurate CRM records using:<br>
<li>HubSpot</li>
<li>Salesforce</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
Ensure outreach data remains organized and up to date.<br><br>
<strong>Compliance & best practices</strong><br>
Ensure campaigns comply with:<br>
<li>CAN-SPAM</li>
<li>GDPR</li>
<li>CCPA</li>
Maintain suppression and unsubscribe lists.<br>
Follow outbound email best practices to protect sender reputation.<br><br>
<h4>What makes you a strong fit</h4>
<li>Excellent persuasive and concise writing skills.</li>
<li>Strong analytical mindset with a focus on performance improvement.</li>
<li>Comfortable using outbound automation and deliverability tools.</li>
<li>Organized, proactive, and highly execution-focused.</li>
<li>Strong attention to detail.</li>
<li>Continuously tests, learns, and optimizes campaign performance.</li><br>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
1–2+ years of experience in:<br>
<li>Cold email outreach</li>
<li>Outbound lead generation</li>
<li>Sales development (SDR)</li>
<li>Outbound marketing</li><br>
<strong>Technical skills</strong><br>
Hands-on experience with:<br>
<li>Apollo</li>
<li>Instantly</li>
<li>Lemlist</li>
<li>Smartlead</li>
<li>Woodpecker</li>
<li>Similar outreach platforms</li>
Experience writing cold email campaigns.<br>
Strong Excel or Google Sheets skills.<br>
Excellent written English communication.<br><br>
<strong>Nice-to-have</strong><br>
Experience managing large-scale email deliverability.<br>
Understanding of:<br>
<li>DNS</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
Experience supporting B2B SaaS, agencies, or service businesses.<br>
Experience collaborating with SDRs or Account Executives.<br>
Familiarity with outbound automation workflows and CRM integrations.<br><br>
<h4>What a typical day looks like</h4>
<li>Build and refine prospect lists.</li>
<li>Launch and monitor outbound email campaigns.</li>
<li>Review inbox health and deliverability metrics.</li>
<li>Optimize messaging, targeting, and campaign performance.</li>
<li>Qualify interested prospects and hand them off to sales.</li>
<li>Update CRM records and maintain campaign documentation.</li>
<p>In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.</p><br>
<h4>Key metrics for success (KPIs)</h4>
<li>High email open rates.</li>
<li>Positive reply and conversation rates.</li>
<li>Low bounce rates and strong inbox health.</li>
<li>Consistent campaign execution and optimization.</li>
<li>Accurate CRM documentation.</li>
<li>Growth in qualified outbound pipeline.</li><br>
<h4>Why join us?</h4>
<li>Own the complete outbound email process from strategy to execution.</li>
<li>Work with modern sales engagement and automation tools.</li>
<li>Directly influence pipeline growth and revenue generation.</li>
<li>Performance-driven environment with measurable impact.</li>
<li>Opportunities to grow into:</li>
<ul>
<li>Senior outbound specialist</li>
<li>Sales development team lead</li>
<li>Outbound growth manager</li>
<li>Revenue operations</li>
</ul><br>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Recruiter interview</li>
<li>Practical assessment (cold email sequence exercise)</li>
<li>Client interview</li>
<li>Offer & onboarding</li><br>
<h4>What happens after you apply</h4>
<p>Right after you apply, you’ll receive an invitation from Spark Hire to record your intro video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.</p>
<p>Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.</p>
<p>Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.</p><br>
<p>If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you. Apply today and become a key contributor to building a predictable outbound pipeline.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></span></span></p><br><br><br><p><span><span>Would you like to become part of the world's most international company in the world?</span></span></p><br><br><p><span><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></span></p><br><br><p><br><span><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </span></span><br></p><br><br><p><span><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></span></p><br><br><br><p><span><span><strong>ROLE PURPOSE: </strong></span></span></p><br><br><ul><li><p><span><span>The Flight Dispatcher is responsible for preparing Flight Packages which includes Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.) Provide all necessary operations support to Flight crews and timely flight operations information to Management.</span></span></p><br><br></li><li><span><span>Flight Dispatchers provide operational support and information necessary for Fight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.</span></span></li><li><span><span>To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.</span></span></li></ul><br><br><p><span><span><strong>YOUR TASKS:</strong></span></span></p><br><br><ul><li><span><span>Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.</span></span></li><li><span><span>Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation</span></span></li><li><span><span>Provide 24/7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.</span></span></li><li><span><span>Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.</span></span></li><li><span><span>Adheres to all procedures issued by the Flight Operations Manager</span></span></li><li><span><span>Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.</span></span></li><li><span><span>Informs Emergency Response Director immediately of all notifiable incidents.</span></span></li><li><span><span>Communicates any deviations from normal operations to the Flight Operations Manager immediately.</span></span></li><li><span><span>Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.</span></span></li><li><span><span>Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT</span></span></li><li><span><span>Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV)</span></span></li><li><span><span>Crew Tracking using Crew Scheduling System (AIMS)</span></span></li><li><span><span>Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool</span></span></li><li><span><span>Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft</span></span></li><li><span><span>Check MEL Status of DHL Aircraft prior to Dispatch</span></span></li><li><span><span>Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.</span></span></li><li><span><span>Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.</span></span></li><li><span><span>Ensures all operations planning checklist items are completed for charter and ad hoc flights.</span></span></li><li><span><span>Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.</span></span></li><li><span><span>Obtaining Landing, Over flight Clearances for all ES flights</span></span></li><li><span><span>Obtain Adhoc Airport Slots for ES flights</span></span></li><li><span><span>Perform Airfield Analysis for potential air routes.</span></span></li><li><span><span>Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in/out register</span></span></li><li><span><span>Report Flight Control Centre IT issues to DHL IT department through established procedures.</span></span></li><li><span><span>Maintains all necessary flight operations documents in Flight Control Center.</span></span></li><li><span><span>Familiarity on all the company manuals and BCAA regulation for the legal and safe operation of all flights.</span></span></li><li><p><span><span>DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.</span></span></p><br><br></li></ul><br><p><span><span><strong>YOUR PROFILE:</strong> </span></span></p><br><br><ul><li><span><span>Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.</span></span></li><li><span><span>Have Completed a minimum of 18 months in the current role</span></span></li><li><span><span>Must have at least 5 years within Airline AOC operations handling Flight Dispatch.</span></span></li><li><span><span>Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.</span></span></li><li><span><span>Knowledge of BCAA regulations e.g. FTL / Dispatch</span></span></li><li><span><span>Previous experience handling LIDO Flight Planning system.</span></span></li><li><span><span>In depth knowledge of AIMS Crew Scheduling System (Training will be provided).</span></span></li><li><span><span>Good communication and negotiation skills.</span></span></li><li><span><span>Ability to communicate and coordinate with people from various cultures.</span></span></li><li><span><span>Competency in Aviation Meteorology and Reporting Systems.</span></span></li><li><span><span>Time management in a high pressure environment and ability to make sound decisions under time pressure.</span></span></li><li><p><span><span>Attention to Detail.</span></span></p><br><br><br><p> <strong>OUR OFFER:</strong></p><br><br></li><li><span><span>Strong career support in an international environment.</span></span></li><li><span><span>Great culture and colleagues.</span></span></li><li><span><span>Multifarious benefit programm.</span></span></li></ul><br><p><span><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></span></p><br><br><br><p><span><span><strong>We look forward to receiving your application!</strong></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
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<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
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<span>Sales Development Representative (SDR) – Outbound Sales & Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting & Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales & Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence & Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM & Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience & Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools & Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
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<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Sales & Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting & Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales & Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence & Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM & Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience & Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools & Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p>
<p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives. You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.</p>
<p>This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.</p>
<h4>What you’ll own</h4>
<strong>Lead qualification & discovery</strong><br>
<ul>
<li>Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li>
<li>Conduct discovery calls to understand:
<ul>
<li>Business needs</li>
<li>Budget</li>
<li>Timeline</li>
<li>Decision-making process</li>
</ul>
</li>
<li>Qualify opportunities using frameworks such as:
<ul>
<li>BANT</li>
<li>MEDDIC</li>
<li>SPICED</li>
<li>SPIN</li>
</ul>
</li>
<li>Identify customer pain points and determine sales readiness.</li>
<li>Maintain detailed qualification notes and CRM records.</li>
</ul>
<strong>Outbound prospecting & pipeline generation</strong><br>
<ul>
<li>Research target accounts using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>Similar prospecting tools</li>
</ul>
</li>
<li>Execute multi-channel outbound campaigns through:
<ul>
<li>Email</li>
<li>Phone</li>
<li>LinkedIn</li>
<li>Social outreach</li>
</ul>
</li>
<li>Personalize messaging based on industry, ICP, and prospect challenges.</li>
<li>Build and maintain a consistent pipeline of qualified opportunities.</li>
</ul>
<strong>Pipeline nurturing & relationship building</strong><br>
<ul>
<li>Nurture early-stage prospects through structured follow-up campaigns.</li>
<li>Share relevant resources, case studies, and educational content.</li>
<li>Re-engage inactive leads and convert them into active opportunities.</li>
<li>Build trust through a consultative sales approach.</li>
</ul>
<strong>Sales collaboration</strong><br>
<ul>
<li>Schedule meetings and discovery calls for Account Executives.</li>
<li>Prepare detailed qualification summaries and handoff notes.</li>
<li>Collaborate with sales and marketing teams to improve:
<ul>
<li>Messaging</li>
<li>Targeting</li>
<li>Conversion rates</li>
</ul>
</li>
<li>Participate in pipeline reviews and sales strategy discussions.</li>
</ul>
<strong>CRM & sales operations</strong><br>
<ul>
<li>Maintain accurate records within:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Similar CRM platforms</li>
</ul>
</li>
<li>Track:
<ul>
<li>Outreach activity</li>
<li>Lead stages</li>
<li>Conversion metrics</li>
<li>Opportunity outcomes</li>
</ul>
</li>
<li>Maintain excellent CRM hygiene.</li>
<li>Prepare weekly pipeline and activity reports.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistently generates qualified sales opportunities.</li>
<li>Maintains a healthy and predictable pipeline.</li>
<li>Conducts effective discovery conversations.</li>
<li>Delivers seamless handoffs to Account Executives.</li>
<li>Maintains accurate CRM records and reporting.</li>
<li>Contributes directly to revenue growth.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You enjoy building relationships and starting conversations.</li>
<li>You’re naturally curious and ask thoughtful discovery questions.</li>
<li>You stay organized while managing multiple prospects.</li>
<li>You’re resilient and comfortable with outbound outreach.</li>
<li>You communicate confidently with decision-makers.</li>
<li>You’re motivated by goals, pipeline growth, and continuous improvement.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>2+ years of experience in:
<ul>
<li>Business development</li>
<li>Sales development</li>
<li>Inside sales</li>
<li>Outbound prospecting</li>
</ul>
</li>
<li>Experience conducting discovery and qualification calls.</li>
<li>Hands-on experience with CRM platforms such as:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Similar sales engagement platforms</li>
</ul>
</li>
<li>Excellent written and verbal English communication skills.</li>
<li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>3–5 years of BDR or SDR experience with a proven track record.</li>
<li>Experience selling:
<ul>
<li>B2B SaaS</li>
<li>Technology solutions</li>
<li>Professional services</li>
<li>High-ticket products or services</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>SPIN Selling</li>
<li>Sandler Methodology</li>
</ul>
</li>
<li>Experience supporting mid-market or enterprise sales teams.</li>
<li>Background in account-based selling and multi-channel outreach.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Google Workspace</li>
<li>Microsoft Office</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Respond to inbound leads and conduct discovery calls.</li>
<li>Research target accounts and identify decision-makers.</li>
<li>Execute outbound email, phone, and LinkedIn campaigns.</li>
<li>Qualify opportunities and schedule meetings.</li>
<li>Update CRM records and pipeline stages.</li>
<li>Collaborate with Account Executives on active opportunities.</li>
<li>Review outreach metrics and optimize messaging.</li>
</ul>
<p>In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Outreach activity (calls, emails, LinkedIn touches).</li>
<li>Discovery calls completed.</li>
<li>Qualified opportunities generated.</li>
<li>Lead-to-opportunity conversion rate.</li>
<li>Pipeline contribution.</li>
<li>CRM accuracy and documentation quality.</li>
<li>Prospect engagement and response rates.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation.</li>
<li>Close collaboration with sales leadership and Account Executives.</li>
<li>Exposure to modern outbound sales strategies and tools.</li>
<li>Fully remote role aligned with U.S. business hours.</li>
<li>Career progression into:
<ul>
<li>Senior BDR</li>
<li>Account Executive</li>
<li>Business Development Manager</li>
<li>Sales Leadership</li>
</ul>
</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation. You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you. Apply today and help fuel business growth by creating high-quality sales opportunities.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p>
<p>This is more than a cold calling role.<br>
You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team. As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.</p>
<p>If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Prospecting & lead generation</strong><br>
<ul>
<li>Build targeted prospect lists using LinkedIn Sales Navigator, ZoomInfo, Apollo, Crunchbase, and other prospecting platforms.</li>
<li>Research companies and identify key decision-makers.</li>
<li>Personalize outreach based on industry, role, and business needs.</li>
<li>Maintain a healthy pipeline of qualified outbound opportunities.</li>
</ul>
<strong>Outbound sales & cold calling</strong><br>
<ul>
<li>Execute high-volume outreach through phone, email, LinkedIn, and video messaging.</li>
<li>Complete approximately 30–40 cold calls per day.</li>
<li>Manage 60–100 daily outbound activities.</li>
<li>Handle objections professionally and confidently.</li>
<li>Build rapport quickly and generate interest in the company’s solutions.</li>
</ul>
<strong>Sales cadence & campaign execution</strong><br>
<ul>
<li>Build and manage multi-touch outbound sequences.</li>
<li>Execute 5–10 touchpoint campaigns across multiple channels.</li>
<li>Test and optimize subject lines, messaging, call scripts, and calls-to-action.</li>
<li>Continuously improve response rates, meeting conversion rates, and pipeline generation performance.</li>
</ul>
<strong>CRM & pipeline management</strong><br>
<ul>
<li>Maintain accurate CRM records using Salesforce, HubSpot, or Zoho CRM.</li>
<li>Log all prospect interactions and activities.</li>
<li>Update lead stages and opportunity statuses.</li>
<li>Maintain clean CRM data and pipeline visibility.</li>
</ul>
<strong>Cross-functional collaboration</strong><br>
<ul>
<li>Partner with account executives to ensure smooth lead handoffs.</li>
<li>Collaborate with marketing teams to improve messaging and lead quality.</li>
<li>Share prospect feedback and market insights.</li>
<li>Support ongoing improvements to the sales process.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistent outbound prospecting activity.</li>
<li>Strong pipeline generation and qualified meetings.</li>
<li>Accurate CRM records and pipeline management.</li>
<li>Continuous improvement in response and conversion rates.</li>
<li>Strong collaboration with sales and marketing teams.</li>
<li>Reliable contribution to revenue growth.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent communication and relationship-building skills.</li>
<li>Comfortable initiating conversations with new prospects.</li>
<li>Competitive, goal-oriented, and self-motivated.</li>
<li>Resilient when facing rejection.</li>
<li>Organized with strong follow-up discipline.</li>
<li>Motivated by measurable performance and continuous improvement.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>1–2 years of experience in sales development, business development, outbound sales, or lead generation.</li>
<li>Experience with cold calling, email outreach, and sales engagement platforms.</li>
<li>Familiarity with Outreach.io, Salesloft, Apollo, and HubSpot Sequences.</li>
<li>Experience using CRM systems such as Salesforce, HubSpot, or Zoho CRM.</li>
<li>Strong written and verbal English communication skills.</li>
<li>Highly organized, resilient, and results-oriented.</li>
<li>Comfortable working remotely during U.S. business hours.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>2–4 years of SDR or BDR experience with a proven track record of meeting quota.</li>
<li>Experience selling into B2B SaaS, marketing services, professional services, or technology companies.</li>
<li>Familiarity with sales methodologies such as SPIN Selling, MEDDIC, Challenger Sale, and Sandler Selling.</li>
<li>Experience targeting mid-market or enterprise accounts.</li>
</ul>
<h4>Tools & technology</h4>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Outreach.io</li>
<li>Salesloft</li>
<li>HubSpot Sequences</li>
<li>Salesforce</li>
<li>HubSpot CRM</li>
<li>Zoho CRM</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Build prospect lists and research target accounts.</li>
<li>Execute outbound calls, emails, and LinkedIn outreach.</li>
<li>Manage multi-touch sales sequences.</li>
<li>Qualify interested prospects and schedule meetings.</li>
<li>Update CRM records and maintain pipeline accuracy.</li>
<li>Collaborate with account executives and marketing teams.</li>
<li>Review performance metrics and optimize outreach strategies.</li>
</ul>
<p>In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>60–100 outbound activities completed daily.</li>
<li>30–40 cold calls per day.</li>
<li>15–20 meaningful prospect conversations per week.</li>
<li>8–12 qualified meetings booked per month.</li>
<li>CRM accuracy and pipeline hygiene.</li>
<li>Response, conversion, and meeting booking rates.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline generation and revenue growth.</li>
<li>Hands-on experience with modern outbound sales tools and strategies.</li>
<li>Opportunity to develop expertise in prospecting, qualification, and sales execution.</li>
<li>Fully remote role with structured support and coaching.</li>
<li>Career progression into senior SDR, business development representative (BDR), account executive, or sales manager roles.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in the hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting. You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on your inbox and spam folder for the invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you. Apply today and help build a high-performing sales pipeline.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Ensuring culinary standards and responsibilities are met</h4>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<br>
<h4>Leading kitchen operations</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<br>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<br>
<h4>Maintaining culinary goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<br>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluating results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n<br>\n<h4>Candidate profile<\/h4>\n<br>\n<strong>Education and experience<\/strong>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n<br>\n<h4>Core work activities<\/h4>\n<br>\n<strong>Leading pastry culinary team<\/strong>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring culinary standards and responsibilities are met<\/strong>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food & beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring exceptional customer service<\/strong>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n<br>\n<strong>Maintaining culinary goals<\/strong>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manage inventories according to budget.<\/li>\n<\/ul>\n<br>\n<strong>Supports training and development activities<\/strong>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n<br>\n<strong>Additional responsibilities<\/strong>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n<br>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading pastry culinary team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food and beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food and Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<h4>Maintaining culinary goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manages inventories according to budget.<\/li>\n<\/ul>\n\n<h4>Supports training and development activities<\/h4>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Director of Recreation runs all aspects of the indoor & outdoor recreation, which includes, beach and services, pools and services, marina and water sports and the operations on the Private Island. Reports to the Hotel Manager, ensures the smooth running of the entire sports and recreation department.<br>He/she will take full responsibility for ensuring that the highest standards are met, this will include training recreation team, weekly KRAs with key team members, departmental meetings and daily hotel meetings. The Director of Recreation is also responsible for the up keep and maintenance of the area, which is to be directly reported to and followed up with engineering and outside contractors when needed. The Director of Recreation will implement new company strategies and will advise on enhancements and CAPEX. He/she will organize events for members including themed party’s, sporting events such as Tennis Tournaments, Squash Tournaments, Swimming Races and Biathlons. The Director of Recreation is also responsible for overlooking all activities under the Ritz Kids program.<br>CANDIDATE PROFILE <br>Experience<br>Must have a minimum of 5 years spent in Recreation Department and a minimum of 3 years in a leadership role with The Ritz-Carlton or another hotel company. <br>Education <br>University Degree required or equivalent.<br>Hospitality Industry Certifications.<br>CORE WORK ACTIVITIES<br>The primary responsibilities of the role include: <br>Guest Engagement<br>Achieve guest voice & full engagement fitness.<br>Responsible for entire sports club financial and business operations including memberships.<br>Implement new beach club service initiatives to achieve our vision.<br>Analyze beach club processes (SOP’s) to ensure service delivery is exceeding expectations in all areas.<br>Enhance Water sports and Marina services.<br>Improve continuously the facility in terms of renewing equipment, brainstorm and come with ideas of new initiatives and diversify the choice facilities for our guests.<br>Ensure Safety and security around the Resort and especially while guests at sea.<br>Be present in the operation for personalized guests’ interaction, i.e. : Lead and participate in creating guests preferences data base, anticipate needs.<br>Embrace community foot prints and engage guests in these activities.<br>Quality follow up with members, member and guest recognition.<br>Overlook all areas under The Ritz Kids Program.<br>Enhance the overall resort experience<br>Enhance beachside experience, guests to be greeted and escorted to desired locations. Add additional unique services & amenities.<br>Elevate island experiences, special focus on platinum members & hotel guests, employee presence, warm welcome, better ambience and new services to be added throughout.<br>Enhance joggers experience.<br>Plan and organize monthly annual events that are planned for the members.<br>Enhance Incentive groups experience and Team-building exercises.<br>Events, Activities and Entertainment<br>Strengthen The Ritz-Carlton mystique by participating actively in creating each event theme.<br>Maximize guests participation to all events organized.<br>Lead the team in organizing Sports Club events and activities.<br>Repackage cruises, fishing trips, water sports lessons and island activities.<br>Improve merchandising within sports club. <br>Recreation Financial Performance<br>Exceed revenue goals, & profitability by : <br>Inventory management, reduce expenses <br>Create new revenue centers: waters sports, group packages, personal training and sports lessons.<br>Evaluate potential marina members and increase membership base including dry storage options.<br>Monthly financial reports and P&L statements, forecast accuracy and CAPEX.<br>Strengthen corporate membership relations and opportunities.<br>Smart approach to membership to ensure our database count is increased.<br>Create loyalty program for Group Corporate Membership Accounts.<br>Membership pricing & positioning strategy.<br>Protect and maintain all property assets by taking charge of regular maintenance.<br>Leadership<br>Integration with health club operations. Works closely with co-business leader to have an understanding of fitness center operations, swimming pools, reception, hammam, membership, tennis academy operations, swimming and Ritz Kids.<br>Execute urgent matters without hesitation and complete daily tasks.<br>Adapt to changes and overcomes difficult challenges. <br>Maintains a professional attitude at all times.<br>Consistently plans ahead for improvement to avoid obstacles, proactive in sourcing solutions.<br>Display an open minded approach and actively wants to improve as a leader.<br>Open to critique and understands its value for professional improvement.<br>Interested in learning from superiors and colleagues.<br>Spend time to understand business and relationships at the hotel.<br>Work toward setting specific achievable goals for self and team members.<br>Effectively work within in a fast paced dynamically changing business.<br>Achieve Guest Engagement goals.<br>Attend and participate in weekly Leadership (CE) Meetings.<br>Employee Engagement (ES)<br>Take charge of the monthly departmental meeting and record minutes.<br>Conduct Weekly KRAs with each leader individually, sending reports for the follow-ups<br>Support leaders with their plans of action and their pyramids (Key Success Factors) for achieving results.<br>Respond openly to each request coming from the team members, by practicing the open door policy;<br>Initiate diverse fun-filled activities for the leaders and all L & G to enjoy time out of work environment <br>Achieve Turnover goal (18% and below).<br>Create a positive work environment where internal and external team members feel their opinions and feelings are valued.<br>Maintain a positive composed attitude and behavior when dealing with internal and external guests in meetings, presentations or other professional functions.<br>Build great relationship with team members.<br>Use past experiences and new leadership tools to improve daily work processes.<br>Support team members by presenting clear job breakdowns job descriptions.<br>Achieve minimum of 3 hours training for each employee per week.<br>Energize effective and energizing line-ups on a daily basis.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>