Assistant Manager Jobs - Manama Bahrain

<p>Performs advanced level and/or managerial professional internal auditing work that involves managing or conducting performance, financial, and compliance audit projects; providing consulting services to organizational management and staff; providing major input to development of the annual audit plan; and providing training, coaching, and supervision to internal audit staff. This is done while maintaining all organizational and professional ethical standards. In addition, works independently under general direction with extensive latitude for initiative and independent judgment. Manages the audit and reviews assignments of all areas and functions within GFG following international auditing standards and practices as directed by Director of Internal Audit to assess the quality and adequacy of financial and operational controls and procedures, checks compliance and recommends improvements. Participates in the annual and periodic audit risk assessment to prioritize the audit assignments according to the area s risk rating.</p><h3><br></h3><h3>KEY RESPONSIBILITIES</h3><ul><li>Assist Director Internal Audit in the identification and evaluation of the organization s risk areas which will be used in the development of the strategic audit plan.</li><li>Assist Director Internal Audit in reviewing the risk assessment on annual basis to ensure that it is in line with Company strategy, business and processes and associated changes.</li><li>Assist Director Internal Audit in developing a comprehensive risk-based internal audit plan that addresses key risks and control areas.</li><li>Assists Director Internal Audit in the resource allocation plan where resources are assigned to different audits based on their availability and experience.</li><li>Identifies all business and financial risks in each audited area and design the audit program to cover all risks.</li><li>Leads and manages the execution of audit, tender reviews, consultancy and ad-hoc assignments within the agreed timelines and budgeted hours; from planning up to finalizing the audit report with management responses and action plan.</li><li>Leads and manages the audit resources in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, executing the audit program, conducting the agreed tests and preparing working papers.</li><li>Leads, manages and reviews the work of the audit staff in the identification, development, and documentation of audit findings and recommendations. Then, prepare draft audit and consultancy reports for further review by Director Internal Audit.</li><li>Develops and maintains productive client, staff, and management relationships through individual contacts, opening meetings with management and audit exit meetings.</li><li>Arrange meetings with the process owners for kick-off of and process understanding, exit meeting for communicating the results.</li><li>Take the lead on audits by communicating the deficiencies and remediation recommendations.</li><li>Pursues professional development opportunities, including external and internal training and professional association memberships, and share information gained with co-workers.</li><li>Reviews evidence provided by auditees as proof of implementing the audit recommendations and interact with the auditees for further discussion or evidence required. Also, update the Internal Audit System with the results.</li><li>From time to time, and based on business requirements, reviews IA System functionalities, propose enhancements, discusses with IT and tests the implementation of the changes.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>EDUCATION / QUALIFICATIONS</h4><ul><li>Bachelor's degree in Accounting, Finance, Auditing, Business Administration, or a related field.</li><li>Professional certification such as CIA, CPA, ACCA, ACA, CISA, or equivalent is required.</li><li>Master's degree is preferred.</li></ul><h4>EXPERIENCE</h4><ul><li>Minimum 6 years of experience in internal audit, external audit, risk management, compliance, or a related field.</li><li>Experience leading audit assignments and managing stakeholder engagements.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Specialist (Deliverability, Client Success &amp; Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability &amp; Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting &amp; Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement &amp; Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience &amp; Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>

<p>JOB PURPOSE To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network &amp; communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands. KEY RESPONSIBILITIES Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware Develop and implement disaster recovery and backup strategies to minimize downtime and data loss Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports Migrate Network &amp; Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations Review outstation Network &amp; Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs. Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations Interact with management, users, and vendors to determine requirements and deliver effective solutions Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies &amp; procedures Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections Stay current with emerging inflight connectivity technologies, industry trends, and best practices Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management Manage the team call-out roster and ensure adequate operational coverage at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS Bachelor s degree in Communication and Computer Engineering, or an equivalent major in the related field. IT certification ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage. EXPERIENCE Minimum 2 years of experience in IT. Experience of managing heterogeneous network on large systems. Experience of working in a team that delivers a high availability service.</p>

<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond is the world's first premium leisure airline, redefining leisure travel through a premium flying experience.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Safety &amp; Compliance (NPSM) to play a key role in the certification, launch and ongoing oversight of our Bahrain operation, based in Manama.<br> The Nominated Postholder Safety &amp; Compliance Monitoring is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure the organisation remains in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements and monitor the identification and correction of adverse compliance and operational trends across the AOC.<br> • Own and administer the Safety Management System (SMS), leading hazard identification, risk management, safety assurance and a just reporting culture.<br> • Establish and manage the independent Compliance Monitoring function, plan and conduct the audit and inspection programme, and ensure findings are followed up and closed in a timely manner.<br> • Manage safety performance indicators, safety promotion and the reporting system, and provide the Accountable Manager with independent oversight of operations, ground and continuing-airworthiness activities.<br> • Prepare and present safety and compliance data to the Safety Review Board (SRB) and support the Accountable Manager in chairing it.<br> • Establish and issue the Management System / Safety and Compliance Monitoring manuals, and interface with BCAA on safety, audit and compliance matters.<br> A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This position combines the Quality Manager / Quality Assurance nominated-postholder function under ANTR OPS 1.<br>035 and ANTR OPS 1.<br>175 with the Post Holder SMS function under ANTR OPS 1.<br>037 and ANTR Volume III, Part 19.<br> The successful candidate must be formally nominated to and accepted by BCAA and must complete any BCAA assessment or interview required.<br> Mandatory • Thorough knowledge of the AOC holder's safety management and compliance monitoring concept (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain ANTR OPS 1 and associated BCAA guidance).<br> • Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system.<br> • Practical experience and expertise in the application of aviation safety standards, safe operating practices and audit techniques.<br> • Must be acceptable to BCAA following formal assessment.<br> Desirable • Recognised safety-management and/or auditor qualification and SMS implementation experience.<br> • Experience standing up a Management System / Compliance Monitoring function in a new-AOC or multi-fleet environment.<br> • Fluent English; Arabic and regional market experience advantageous.<br></span> </div>

<p><h4>About the role</h4> <p>Beyond is the world's first premium leisure airline. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Crew Training to lead the development, certification and oversight of crew training for our Bahrain AOC, ensuring our flight and cabin crew training programmes meet all regulatory and operational requirements, based in Manama, Bahrain.</p> <p>The Nominated Postholder Crew Training is appointed by, and reports to, the Accountable Manager, and is responsible for:</p> <ul> <li>Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility</li> <li>Plan and co-ordinate all initial, conversion and recurrent training with the Manager Flight Crew Training, on a rolling strategy of at least six months</li> <li>Maintain records of all training activities and individual flight-crew records for initial, conversion and recurrent training</li> <li>Be responsible for the contents of Operations Manual Part D and keep the department current with all revisions</li> <li>Perform or delegate line checks and ensure course candidates meet prerequisite standards</li> <li>Ensure instructors maintain competence through spot-checks and standardisation briefings, and perform annual standardisation checks</li> <li>Decide training plans to ensure adequate crew numbers per fleet in coordination with the Accountable Manager, and implement the department Safety Management System (SMS) under the Safety Manager</li> </ul> <h4>Requirements</h4> <p>This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p> <h4>Mandatory</h4> <ul> <li>The postholder or their nominated deputy must be a current Type Rating Instructor or Type Rating Examiner (TRI/TRE) on a type or class operated under the AOC</li> <li>Thorough knowledge of the AOC holder's crew-training concept for flight, cabin and other crew</li> <li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position</li> <li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system</li> <li>Must be acceptable to BCAA following formal assessment</li> </ul> <h4>Desirable</h4> <ul> <li>Airbus A320/A321 TRI/TRE currency</li> <li>Experience building and standardising training programmes in a start-up or multi-fleet environment</li> <li>Familiarity with EBT/CBT implementation</li> </ul> <h4>Benefits</h4> <p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.</p> <p>If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p></p><p></p>

<p><strong>Job description:</strong></p><p>Must be female and have experience in Fine Dining</p><p>Must be located in Bahrain</p><p>if you have a background in Fine Dining, purchasing and procurement within the hospitality/F&B industry, we would love to hear from you.</p><p>Responsibilities for this role include:</p><ul><li><p>Coordinate daily Front of the House and Back of the House restaurant operations</p></li><li><p>Deliver superior service and maximize customer satisfaction</p></li><li><p>Respond efficiently and accurately to customer complaints</p></li><li><p>Organize and supervise shifts</p></li><li><p>Appraise staff performance and provide feedback to improve productivity</p></li><li><p>Estimate future needs for goods, kitchen utensils and cleaning products</p></li><li><p>Ensure compliance with sanitation and safety regulations</p></li><li><p>Manage restaurant’s good image and suggest ways to improve it</p></li><li><p>Promote the brand in the local community through word-of-mouth and restaurant events</p></li><li><p>Recommend ways to reach a broader audience (e.g. discounts and social media ads)</p></li><li><p>Train new and current employees on proper customer service practices</p></li><li><p>Implement policies and protocols that will maintain future restaurant operations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications for this role include:</p><ul><li><p>Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in Fine Dining</p></li><li><p>Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff</p></li><li><p>Familiarity with restaurant management software</p></li><li><p>Strong leadership, motivational and people skills</p></li><li><p>Acute financial management skills</p></li><li><p>BSc degree in Business Administration; hospitality management</p></li></ul>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date with all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning and applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical and procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>About Marriott International and The Ritz-Carlton</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p> <strong>Job Overview</strong> </p> <p>The Career Center Senior Coordinator is responsible for providing career support to students as well as, assisting them in planning their career paths. </p> <p>This role involves but not limited to career guidance, internship coordination, maintaining industry relationships and staying informed about current employment trends. The Career Center Coordinator liaises between internal and external stakeholders, such as students, colleges, other AUBH departments as well as industry partners and service providers under the supervision of the Career Canter Manager. </p> <p> <strong>Duties and Responsibilities</strong> </p> <ol> <li>Actively collect data necessary to provide sound career support such as students resumes, employment status, and career aspirations. The Senior Career Center coordinator should be familiar with tools that aid data collection and management. </li> <li>Initiate, follow up, and encourage responses to career center surveys and studies such as, the internship feedback survey, expected to graduate survey, graduates destination, employer satisfaction, and market analysis surveys.</li> <li>Understand the Career Development and Guidance Policy as well as relevant policies to respond to students and faculty frequently asked questions. </li> <li>Issue necessary letters under the supervision of the career center manager.</li> <li>Participate in career center meetings, making sure to aid the career center manager via preparing, sharing, all necessary data as instructed by line manager. </li> <li>Manage the career center s databases and documents.</li> <li>Co-Plan and action career centers events such as career fairs, workshops and seminars, field trips, and alumni events. </li> <li>Contribute to the development of departmental goals and objectives. </li> <li>Prepare the necessary reports and analysis as required by the management.</li> <li>Retains and retrieves necessary documents and records for quality assurance and audits purposes. </li> <li>Perform other duties as reasonably required by management. </li> </ol><p><strong>Desired Candidate Profile</strong></p><p> <strong>Experience Required:</strong> </p> <p> </p> <ul> <li>Bachelor's Degree is required, preferably in Management, Human Resources Management or Marketing. Other relevant degree programs may be considered. </li> <li>Relevant professional training or certification is desirable.</li> <li>Masters in a related field is a plus.</li> </ul> <p> </p> <p> <strong>Skills and Competencies Required:</strong> </p> <ul> <li>Effective communication and networking abilities with various internal and external constituencies. </li> <li>Excellent oral, written, and interpersonal communication skills both in English (US) and Arabic. </li> <li>Strong event planning and project management skills.</li> <li>Proficiency in using technology for office management including strong MS Excel skills and database management. </li> <li>Knowledge of job market trends and industry developments is a plus. </li> <li>Ability to connect students with relevant resources and services.</li> <li>Data analysis and assessment skills.</li> <li>Ability to work independently and responsibly while managing numerous projects simultaneously.</li> </ul>

<p>Beond is the world's first premium leisure airline. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA). We are seeking a Nominated Postholder Crew Training to lead the development, certification and oversight of crew training for our Bahrain AOC, ensuring our flight and cabin crew training programmes meet all regulatory and operational requirements, based in Manama, Bahrain. The Nominated Postholder Crew Training is appointed by, and reports to, the Accountable Manager, and is responsible for:</p><p>Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility</p><p>Plan and co-ordinate all initial, conversion and recurrent training with the Manager Flight Crew Training, on a rolling strategy of at least six months.</p><p>Maintain records of all training activities and individual flight-crew records for initial, conversion and recurrent training.</p><p>Be responsible for the contents of Operations Manual Part D and keep the department current with all revisions.</p><p>Perform or delegate line checks and ensure course candidates meet prerequisite standards.</p><p>Ensure instructors maintain competence through spot-checks and standardisation briefings, and perform annual standardisation checks.</p><p>Decide training plans to ensure adequate crew numbers per fleet in coordination with the Accountable Manager, and implement the department Safety Management System (SMS) under the Safety Manager</p><p>This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>The postholder or their nominated deputy must be a current Type Rating Instructor or Type Rating Examiner (TRI/TRE) on a type or class operated under the AOC</li><li>Thorough knowledge of the AOC holder's crew-training concept for flight, cabin and other crew</li><li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position</li><li>Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system</li><li>Must be acceptable to BCAA following formal assessment</li><li>Airbus A320/A321 TRI/TRE currency.</li><li>Experience building and standardising training programmes in a start-up or multi-fleet environment.</li><li>Familiarity with EBT/CBT implementation.</li></ul>

<p>The Director of Revenue Management (Pre-Opening) is responsible for building the hotel s revenue strategy and commercial infrastructure from the ground up prior to launch. This includes establishing market positioning, designing room type categories and pricing structures, configuring technology distribution channels (PMS, RMS, CRS, OTA setups), setting up forecasting models, and partnering with Sales and Marketing to drive pre-booking momentum for a successful opening. Pre-Opening Revenue Strategy &amp; Market Positioning Conduct detailed competitive market analyses, feasibility review assessments, and bench strength evaluations of the primary and secondary competitive sets Design the hotel's rate architecture, corporate rate structures, seasonal yield strategies, package offerings, and room type supplements/upsell paths. Formulate the opening-year Revenue Strategy, including room revenue targets, average daily rate (ADR), occupancy, and RevPAR projections across all market segments. Establish total revenue management protocols extending to Food &amp; Beverage, Spa, Events/MICE, and other ancillary revenue streams. Systems Configuration, Distribution &amp; Tech Integration Oversee the onboarding, setup, testing, and integration of core revenue technologies: Property Management System (PMS), Revenue Management System (RMS), Central Reservation System (CRS), Channel Manager, and Rate Shopper tools. Establish direct connection agreements and commercial terms with Global Distribution Systems (GDS), Online Travel Agencies (OTAs), and key wholesale distributors. Build rate codes, room inventories, and yield rules across all distribution channels to ensure parity and seamless reservation delivery. Budgeting, Business Planning &amp; Forecasting Lead the creation of the Pre-Opening and Year 1 Revenue Budgets, business plans, and market segment mix targets in coordination with the General Manager and Director of Sales &amp; Marketing. Establish baseline KPIs, dashboard reporting templates, and weekly Revenue Strategy Committee meeting frameworks. Commercial Alignment &amp; Pre-Booking Acceleration Partner closely with the Sales team on group sales guidelines, displaced revenue evaluations, and group ceiling pricing models. Work with Digital Marketing to align direct-booking strategy, pay-per-click campaign timing, and brand website content readiness. Monitor competitor pre-opening opening date announcements, special launch offers, and market pricing actions to adapt the launch strategy dynamically. Analytics, Reporting &amp; Post-Launch Optimization Audit and analyze daily rate shop reports, STR data, and booking pace trends leading up to Opening Day. Deliver revenue reports and commercial updates to property owners, asset managers, and corporate leadership. Transition the hotel smoothly from pre-opening setup into day-to-day dynamic yield management upon official launch. Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hotel Management, Finance, Business Administration, or Economics. Master's degree or specialized certification in Revenue Management is strongly preferred.</li><li>Minimum 3-5 years as a Director of Revenue Management within a 5-star international luxury hotel chain.</li><li>Proven track record in at least one luxury hotel pre-opening project.</li><li>Advanced mastery of hotel systems (e.g., Opera PMS, IDeaS RMS or Duetto, SynXis/CRS, TravelClick/RateGain).</li><li>High proficiency in data analytics, Excel modeling, and STR market performance reports.</li><li>Solid understanding of GDS contracting, OTA extranets, and direct web conversion tactics.</li><li>Business fluency in English is mandatory. Additional regional language skills are a plus depending on property location.</li><li>Strong strategic acumen, analytical mindset, assertive decision-making, excellent communication skills for owner presentations, and cross-functional leadership.</li></ul>

<p>We're hiring for our prestigious client in Bahrain Group General Manager Location: Bahrain Reports to: Board of Directors Industry Focus: Real Estate, Travel &amp; Tours, FMCG Position Overview We are seeking an experienced and visionary Group General Manager to lead a diversified holding company with business interests spanning Real Estate development &amp; portfolio management, Travel &amp; Tourism services, and FMCG distribution &amp; retail operations. The GM will be responsible for shaping strategy, driving sustainable growth, and ensuring operational excellence across all subsidiaries, while building long-term value for shareholders. Key Responsibilities Strategic Leadership Develop and execute a unified group strategy that aligns Real Estate, Travel &amp; Tours, and FMCG divisions with the companys overall vision. Identify opportunities for cross-sector synergies, joint ventures, partnerships, and investments to expand market presence and profitability. Advise the Board on long-term growth, diversification, and capital allocation priorities. Operational &amp; Financial Management Oversee the performance of all business units, ensuring profitability, efficiency, and compliance with industry standards. Lead annual budgeting, forecasting, and financial reporting across subsidiaries. Implement robust governance, risk management, and cost-control frameworks to safeguard and enhance shareholder value. Business Development &amp; Growth Expand the real estate portfolio with profitable projects, maximizing yield and asset value. Grow the Travel &amp; Tours business by introducing innovative travel solutions, partnerships, and customer-centric offerings. Drive FMCG distribution and retail expansion, ensuring competitive positioning and strong brand visibility in the market. People &amp; Culture Lead, mentor, and develop senior management teams across each business sector. Foster a culture of accountability, innovation, and collaboration across the organization. Attract, retain, and inspire top talent to support business growth and operational excellence. Stakeholder Engagement Represent the company with key stakeholders, including government authorities, investors, financial institutions, and strategic partners. Build strong external relationships to enhance the company's brand reputation and market influence. Ensure clear, transparent, and timely communication with the Board of Directors.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record (minimum 15-20 years) in senior leadership roles, preferably as a General Manager, Managing Director, or equivalent, in diversified industries. Strong background in at least two of the following: Real Estate, Travel &amp; Tourism, FMCG. Demonstrated ability to lead multi-sector operations and manage complex P&amp;L structures. Experience in strategic planning, capital allocation, and investment management. Strong financial acumen with the ability to interpret and act on complex financial data. Excellent leadership, communication, and negotiation skills. Advanced degree (MBA, Finance, or related field) preferred. Key Competencies Strategic Vision &amp; Execution Business Development &amp; Market Expansion Financial &amp; Risk Management Leadership &amp; People Development Stakeholder &amp; Investor Relations Innovation &amp; Change Management</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong> <p><span>The Reservations Agent is responsible for handling all reservation inquiries, bookings, and cancellations in a timely and professional manner. The incumbent will provide exceptional guest service, assisting them with their accommodation needs and ensuring accurate information is communicated effectively. This role requires strong communication skills, attention to detail, and the ability to work collaboratively with other departments to ensure guest satisfaction and operational efficiency.</span></p><br> <p><strong>KEY RESPONSIBILITIES&nbsp;</strong></p><br> <ul> <li><span>Respond promptly to reservation inquiries via phone, email, and online platforms.</span></li> <li><span>Assist guests in making room reservations based on their preferences and needs.</span></li> <li><span>Input and maintain accurate reservation records into the PMS, Opera Cloud.&nbsp;</span></li> <li><span>Provide personalized service to guests, addressing their questions and concerns professionally and courteously.</span></li> <li><span>Upsell hotel amenities and services to maximize revenue opportunities.</span></li> <li><span>Handle guest complaints and resolve issues promptly to ensure guest satisfaction.</span></li> <li><span>Communicate effectively with other hotel departments to ensure seamless guest experiences.</span></li> <li><span>Coordinate special requests and accommodations with housekeeping, front desk, and other relevant teams.</span></li> <li><span>Confirm reservations and send booking confirmations to guests promptly.</span></li> <li><span>Promote direct bookings and educate guests on the benefits of booking directly with the hotel.</span></li> <li><span>Implement revenue management strategies as directed by the Director of Revenue / Revenue Manager.&nbsp;</span></li> <li><span>Monitor room availability and make recommendations to maximize occupancy and revenue.</span></li> <li><span>Prepare daily reports on reservations, cancellations, and no-shows.</span></li> <li><span>Maintain accurate records of guest interactions and transactions.</span></li> <li><span>Assist with administrative duties as assigned by the Reservations Manager.</span></li> </ul> <p><span>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SR Marketing Specialist provides hands-on tactical support for the execution of marketing plans and campaigns, ensuring marketing activities are delivered efficiently across the company's digital and offline channels.<br> Key responsibilities: 1- Campaign Execution Support: - Support the execution of marketing campaigns across digital and offline channels.<br> - Coordinate campaign assets and ensure timely delivery to relevant teams.<br> - Track campaign timelines and flag delays to the Marketing Manager.<br> - Support the setup and monitoring of digital marketing campaigns.<br> Assist with the localization of campaign materials for different markets.<br> 2- Content &amp; Channel Coordination: - Coordinate with Creative and Social Media teams on content requirements.<br> - Support the scheduling and publishing of marketing content.<br> - Ensure campaign materials align with brand guidelines.<br> - Assist in coordinating marketing activities with Retail Operations.<br> 3- Market Research Support: - Support market and competitor research activities.<br> - Compile data on customer trends and campaign performance.<br> - Assist in preparing insight summaries for the Marketing Manager.<br> 4- Reporting &amp; Data Entry: - Maintain accurate records of campaign activities and budgets.<br> - Support the preparation of marketing performance reports.<br> - Update marketing trackers and dashboards regularly.<br> - Assist with data entry for marketing systems and tools.<br> 5- Cross-Functional Support: - Support coordination between Marketing and other departments.<br> - Assist with vendor and agency communication as needed.<br> - Provide general administrative support to the Marketing Manager.<br> - Participate in marketing team meetings and brainstorming sessions.<br> 4-7 years of experience in marketing, preferably within retail or Q-commerce.<br> Excellent understanding of marketing principles and campaign execution.<br> Strong organizational and multitasking skills.<br> Proficiency in Arabic and English.<br></span> </div>

<p>J ob Purpose: The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.</p><p>Principal Responsibilities, Accountabilities and Deliverables of Role:</p><p>The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:</p><ul><li>Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.</li><li>Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.</li><li>Collaborate closely with Bank s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.</li><li>Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.</li><li>Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.</li><li>Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.</li><li>Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.</li><li>Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.</li><li>Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure &amp; Services Manager to plan, architect, and report on Microsoft cloud migration activities.</li><li>Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.</li><li>Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.</li><li>Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.</li><li>Ensure continued stability and support for the Microsoft product stack across the bank.</li><li>Administer corporate cloud mobile device management solution.</li><li>Assist in developing internal knowledge base and training materials related to Microsoft products.</li><li>Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.</li><li>Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.</li></ul><p>Other accountabilities include :</p><ul><li>Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.</li><li>Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.</li><li>Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.</li><li>Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.</li><li>Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.</li><li>Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.</li><li>Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.</li><li>Maintain order of scheduled maintenance tasks.</li><li>Develop and maintain technical standards documentation including operational procedures.</li><li>Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.</li><li>Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.</li><li>Test, Deploy and manage new technologies approved and adopted by the bank.</li><li>Perform other miscellaneous technical duties as assigned.</li><li>Provide technical assistance and support to IT teams in global branches as needed.</li><li>Provide system availability, capacity utilization and other maintenance reports to line manager periodically.</li><li>Participate in bank s Business Continuity &amp; Disaster Recovery tests.</li><li>Manage vendors and ensure approved SLAs are followed and reviewed periodically.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Job Requirements:</h4><p><strong>Knowledge:</strong></p><ul><li>Knowledge of PowerShell for management of Microsoft services</li><li>Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.</li><li>Knowledge of Power BI to present data an advantage.</li><li>Strong understanding of Microsoft 365 security, compliance, ad governance features</li><li>Project Management skills.</li><li>Practices and methods of systems administration and maintenance</li><li>Good understanding of network protocols and usability</li><li>Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.</li><li>Knowledge of generic reporting tools</li><li>Broad understanding of enterprise IT management processes i.e., Cobit 2019</li></ul><p><strong>Education / Certification:</strong></p><ul><li>Bachelor s degree in Cloud Computing, Computer Science Information Technology, or related field.</li><li>Relevant Microsoft Certifications preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>5 - 7 years hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.</li><li>Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.</li><li>Working experience on latest Microsoft Server Operating systems.</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Strong planning skills</li><li>Strong attention to detail</li><li>Fluent in English ( mandatory )</li><li>Results orientated and proactive mindset</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently and under pressure</li><li>Effective communicator in verbal and written form</li><li>Ability to deliver multiple objectives while maintaining a high quality of work.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<p>Join our dynamic, diverse team as a Private Bar Attendant , your primary responsibility is to monitor and maintain the minibar in guest rooms, ensuring it is well-stocked and meeting the needs of our guests. You will report directly to the In Room Dining Manager and provide exceptional service to enhance the guest experience.</p><p>What you will do</p><ul><li>Regularly check and replenish minibars in guest rooms, ensuring a diverse selection of beverages and snacks.</li><li>Verify proper display and expiration dates for all items in the minibar, maintaining cleanliness and organization.</li><li>Address guest requests for minibar refills promptly and assist with inquiries about minibar offerings.</li><li>Prioritize guest satisfaction by delivering exceptional service, addressing concerns, and maintaining accurate records of minibar consumption.</li><li>Monitor minibar inventory levels, order replenishments as needed, and conduct regular audits to prevent discrepancies.</li><li>Generate daily reports on minibar activities, covering sales, consumption, and restocking needs.</li><li>Promptly report any damaged or missing items to the In Room Dining Manager.</li><li>Adhere to company policies, procedures, safety guidelines, and alcohol service regulations, holding a valid 'Serving it Right Certificate- BC.'</li><li>Collaborate with the In Room Dining Manager and team members to ensure seamless guest services.</li><li>Assist with various food and beverage tasks as required, supporting In Room Dining operations, including delivering food orders to guest rooms.</li><li>Stay adaptable to meet the evolving needs of the hotel and its guests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Prior experience in a similar role, preferably in a hotel or hospitality setting.</p><p>Strong command of the English language.</p><p>Excellent commitment to service and teamwork.</p><p>Attention to detail and the ability to multitask effectively.</p><p>Knowledge of minibar inventory management systems is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Crew Training to lead the development, certification and oversight of crew training for our Bahrain AOC, ensuring our flight and cabin crew training programmes meet all regulatory and operational requirements, based in Manama, Bahrain.<br> The Nominated Postholder Crew Training is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility • Plan and co-ordinate all initial, conversion and recurrent training with the Manager Flight Crew Training, on a rolling strategy of at least six months.<br> • Maintain records of all training activities and individual flight-crew records for initial, conversion and recurrent training.<br> • Be responsible for the contents of Operations Manual Part D and keep the department current with all revisions.<br> • Perform or delegate line checks and ensure course candidates meet prerequisite standards.<br> • Ensure instructors maintain competence through spot-checks and standardisation briefings, and perform annual standardisation checks.<br> • Decide training plans to ensure adequate crew numbers per fleet in coordination with the Accountable Manager, and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • The postholder or their nominated deputy must be a current Type Rating Instructor or Type Rating Examiner (TRI/TRE) on a type or class operated under the AOC Thorough knowledge of the AOC holder's crew-training concept for flight, cabin and other crew At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Airbus A320/A321 TRI/TRE currency.<br> • Experience building and standardising training programmes in a start-up or multi-fleet environment.<br> • Familiarity with EBT/CBT implementation.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Employee Engagement &amp; Experience Specialist is responsible for designing, implementing, and managing initiatives that enhance employee engagement, satisfaction, and overall experience within all business entities in Bahrain. This role focuses on creating a positive workplace culture, fostering strong employee relationships, and ensuring that employees feel valued and motivated to contribute to the organization's success. In addition to assist the Senior HR Manager and the HR shared services team in day-to-day HR support, in accordance with HR policy and programs and to work on HR related projects and assignments required by the HR Director.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Develop and implement strategies and programs to enhance employee engagement and promote a positive workplace culture.</span></li><li><span>Conduct regular employee surveys and feedback sessions to assess engagement levels and identify areas for improvement.</span></li><li><span>Design and facilitate programs that support employee well-being, recognition, and professional development.</span></li><li><span>Analyze engagement survey results and other feedback mechanisms to identify trends and areas for improvement.</span></li><li><span>Prepare reports and presentations for leadership on employee engagement metrics and program effectiveness.</span></li><li><span>Dealing with suppliers, event management companies for all employee related engagement events.</span></li><li><span>Work on HR related projects and assist in the implementation of these projects as directed by the HR manager.</span></li><li><span>Organize, develop and manage HR events and employee activities as per the Employee Engagement calendar.</span></li><li><span>Organize, manage, and develop CSR initiatives and the social pillar aspects of ESG under the guidance of the HR Director for all entities.</span></li><li><span>Provide support and assistance across various areas within the HR Function as and when required.</span></li><li><span>Prepare and circulate internal communications within the HR Team and the business according to the calendar and as required.</span></li><li><span>Handle ad-hoc internal communications and launch roadshows when necessary.</span></li><li><span>Manage, maintain, and update the library for annual HR announcements and internal communications.</span></li><li><span>Review and monitor HR compliance controls on CRISP, including conflict of interest, compliance announcements, and roadshows.</span></li><li><span>Prepare HR related reports and presentations as and when required for ACC calls, CBR and HR Meetings.</span></li><li><span>Manage leave accruals and provide reports to department heads to promote the utilization of leave balances.</span></li><li><span>Promote and support digitalization and usage of HR tools (SmartConnect, <span>Career Market Place</span> etc.).</span></li><li><span>Assist in the delivery of initiatives in all areas of engagement, recognition, motivation and diversity for all entities.</span></li><li><span>Project lead the E- Energizer Awards for all entities this needs to be in coordination with the Employee Engagement.</span></li><li><span>Support the HR Manager / HRBP in ER-related matters, including administrative tasks such as preparing invitation letters, meeting minutes, and attending disciplinary meetings.</span></li><li><span>Ability to resolve local issues with guidance from HR Manager and provide daily support.</span></li><li><span>Support the EOS Shared Services Champion in the Promotion of annual Employee Opinion Survey by coordinating all EOS project activities within the region or function in scope.</span></li><li><span>Support in facilitating CIS sessions.</span></li><li><span>Develop and update the HR Power BI reporting tool.</span></li><li><span>Monitor and report all HR KPIs.</span></li><li><span>Other Jobs and duties as and when required by the Company / Management.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Bachelor’s degree required, master’s degree preferred in Human Resources. minimum 5 years’ experience in Human Resources.</span></li><li><span>Minimum 5 years+ generalist HR experience, with specific experience in remuneration, ER, Employee Engagement.</span></li><li><span>Proven experience in employee engagement, HR, or organizational development roles</span></li><li><span>Cross Functional Working</span></li><li><span>Knowledge of employee engagement tools and methodologies.</span></li><li><span>Strong communication, interpersonal, and presentation skills. Ability to analyze data and derive actionable insights</span></li><li><span>Business Awareness and Acumen</span></li><li><span>Sound decision making</span></li><li><span>Working knowledge of Microsoft Word, Excel and Power Point.</span></li><li><span>Good oral and written communication skills in both Arabic and English</span></li><li><span>Self-motivated individual capable of taking ownership and working independently</span></li><li><span>Tolerance for stress in a fast-paced working environment.</span></li><li><span>Excellent organizational and project management skills.</span></li><li><span>Passion for development of individuals</span></li><li><span>Understanding of Business objectives and Business savvy.</span></li><li><span>Team player with good relationship building and interpersonal skills</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>