Area Manager Jobs in Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory &amp; Arabic can be a plus</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Supporting Management of Spa Operations and Budgets</strong></p> <p> Assumes the responsibilities of the Spa Director in his/her absence.</p> <p> Ensures all employees have the proper supplies, equipment and uniforms.</p> <p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p> <p> Manages supplies and equipment inventories within budget.</p> <p> Maintains cleanliness of spa and related areas and equipment.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p> <p><strong>Ensuring and Delivering Exceptional Customer Service</strong></p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Handles guest problems and complaints.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p> <p> Strives to improve service performance.</p> <p><strong>Conducting Human Resources Activities</strong></p> <p> Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures employees understand expectations and parameters.</p> <p> Brings issues to the attention of the department manager and Human Resources as necessary.</p> <p> Observes service behaviors of employees and providing feedback to individuals.</p> <p> Participates in employee progressive discipline procedures.</p> <p> Participates in an on-going employee recognition program.</p> <p> Reviews comment cards and guest satisfaction results with employees.</p> <p> Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Supervises on-going training initiatives and conducting training when appropriate.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p> <p> Celebrates successes and publicly recognizes the contributions of team members.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for a Key Sales Account Manager to join one of the region's fastest-growing platforms.<br> In this role, you will be the day-to-day point of contact for a portfolio of partners.<br> You will manage relationships, support campaign delivery, and help partners get the most out of the platform.<br> This role sits at the heart of the company's commercial operations and is the starting point for a career in one of the most impactful departments in the company.<br> Main Responsibilities • Manage a portfolio of partners — serving as their primary contact for day-to-day queries, updates, and renewals • Onboard new partners smoothly, ensuring they understand the platform and are set up to see value quickly • Support the planning and operational execution of campaigns, coordinating across internal teams to deliver on time and on brief • Identify upselling and cross-selling opportunities within your partner portfolio and escalate or action them accordingly • Recruit, coordinate, and maintain relationships with volunteers to support on-ground activations and events • Keep partner records, activity logs, and pipeline data up to date in the internal systems • Contribute ideas to campaign concepts and partner engagement initiatives as part of a collaborative team • 1–2 years of experience in account management, sales, partnerships, or a client-facing role — fresh graduates with strong internship experience will be considered • Strong communicator — comfortable building rapport with partners over email, phone, and in person • Organized and detail-oriented, with the ability to manage multiple accounts and deadlines simultaneously • A genuine interest in the student market and the brands that serve it • Fluency in Arabic and English is a strong advantage • Based in or willing to operate across Saudi Arabia or Bahrain</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform, coordinate and execute sales activities for special accounts, to reach sales targets goals to contribute in Etihad's revenue objectives achievement Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization Overview, manage and liaise with own client portfolio to ensure sales targets achievement Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts Identify and collect customers' needs to create the best offer for the client to ensure the positive sales conclusion Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications Coordinate and monitor products and services sales on the single client to identify eventual risks for target achievements and implement corrective actions Scan the market and analyze possible clients characteristics to identify their revenue potential for Etihad</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum High School certification or anything above (i.e. vocational certificate / Bachelor Degree / Master degree)</li><li>Minimum of 3 years experience in relevant field (Sales Area)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At InterContinental Bahrain, we believe luxury is not simply about facilities—it about creating memorable experiences that make every guest feel valued, recognized, and inspired. We are seeking a passionate and results-driven <strong>Rooms Manager&nbsp;</strong>who will play a pivotal role in elevating the guest journey, ensuring seamless operations, and delivering exceptional service that exceeds expectations. </span><span><strong>A little taste of your day-to-day</strong></span></p><br><p><span>Every day is different, but you’ll mostly be:</span></p><br><ul><li><p><span>Drive a culture of luxury hospitality by ensuring every guest interaction is personalized, memorable, and aligned with InterContinental brand standards.</span></p><br></li><li><p><span>Champion the "Inspire Incredible" service culture and ensure its consistent execution throughout the hotel.</span></p><br></li><li><p><span>Develop and implement departmental strategies aligned with the hotel's business objectives.</span></p><br></li><li><p><span>Build a high-performing team through succession planning, talent development, and performance management.</span></p><br></li><li><p><span>Foster high colleague engagement through recognition, empowerment, inclusion and clear performance expectations.</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><p><span>Minimum 5 years of leadership experience in a luxury or upscale hotel environment.</span></p><br></li><li><p><span>Proven track record of delivering exceptional guest satisfaction and service excellence.</span></p><br></li><li><p><span>Strong leadership, communication, and interpersonal skills.</span></p><br></li><li><p><span>Ability to influence, motivate, and develop teams to achieve outstanding results.</span></p><br></li><li><p><span>Commercially minded with a strong understanding of hotel operations and performance metrics.</span></p><br></li><li><p><span>Passion for luxury hospitality and creating unforgettable guest experiences.</span></p><br></li><li><p><span>Excellent problem-solving and decision-making abilities.</span></p><br></li></ul><p><span><strong>What</strong></span><span><strong>&nbsp;you can expect from us</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> <br> We’re looking for a Specialist Category Management to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! The fresh food department includes Produce, Deli, Bakery, Meat &amp; Poultry, Fish &amp; Seafood, and<br> Ready to eat.<br> <br> <strong>What's On Your Plate?</strong><br> Assists FF Category Manager in:</p><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple fresh food categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel.&nbsp;</p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment.&nbsp;</p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast.&nbsp;</p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand.&nbsp;&nbsp;</p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan.&nbsp;&nbsp;<br></p><br><p><strong>KEY RESPONSIBILITIES</strong>&nbsp;</p><br><p><strong>Leadership:&nbsp;</strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE.&nbsp;</p><br></li></ul><p><strong>Strategy &amp; planning:&nbsp;</strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval.&nbsp;</p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador.&nbsp;&nbsp;</p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP.&nbsp;</p><br></li><li><p>Delivery of commercial plan and achieving sales targets.&nbsp;</p><br></li><li><p>Continuous evolve RevPAR and RGI.&nbsp;</p><br></li><li><p>Achieving target quality scores (Medallia &amp; Quality Audit).&nbsp;</p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc.&nbsp;</p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments.&nbsp;</p><br></li><li><p>Achieving and evolving the Wyndham Green certification.&nbsp;&nbsp;</p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality.&nbsp;<br></p><br></li></ul><p><strong>Quality&nbsp;</strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance.&nbsp;</p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance.&nbsp;<br></p><br></li></ul><p><strong>Human Resources&nbsp;</strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital.&nbsp;</p><br></li></ul><ul><li><p>The GM will role model the service culture values.&nbsp;</p><br></li></ul><p><strong>Hotel Opening&nbsp;</strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path&nbsp;&nbsp;</p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners.&nbsp;&nbsp;&nbsp;</p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<p>At Nexcel Computer Solutions, we rely on our IT systems to power the solutions that help consumers around the world.&nbsp;</p><p>We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient.&nbsp;</p><p>In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.</p><p>Immediate opening for capable, hardworking, team player to manage inside and outside customers IT needs/requirements.&nbsp;</p><p>Successful candidate will be stable, experienced, willing to work as a team and handle a variety of areas including desktop support; network maintenance and support; phone system; security cameras; software, OS; etc.&nbsp;</p><p>From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth</p><p>&nbsp;</p><p><strong>Objectives of this Role</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Own projects, solutions, and key responsibilities within a larger business initiative</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle business-critical IT tasks and systems administration</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Research and evaluate emerging technologies, hardware, and software</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track and maintain hardware and software inventory</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Daily and Monthly Responsibilities</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage service calls on a daily basis</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers etc</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monthly visits to AMC clients to analyze, record and suggest upgrades as necessary</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers, POS etc</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train employees on both software and hardware, troubleshoot, and provide technical support to team</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain Service Reports and system performance reports at client</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously analyze current processes, technologies, and vendors to identify areas of improvement</p><p><strong>&nbsp;</strong></p><p><strong>Skills and Qualifications</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in technology or computer science</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience in IT management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with or knowledge of programming languages and operating systems, current equipment and technologies, backup and recovery procedures, and system performance monitoring</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expertise with implementing, configuring, and testing solutions</p><p>&nbsp;</p><p><strong>Preferred Skills</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven leadership skills</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong creative and analytical thinking</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Professional certifications</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Hospitality &amp; Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality &amp; Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member &amp; guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations &amp; service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food &amp; Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance &amp; continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training &amp; service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience &amp; member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>NSA Bahrain: Quality Manager<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration &amp; Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking a Quality Manager who will lead and manage the organization’s quality assurance function to ensure products, services, and processes meet established standards, client requirements, and regulatory guidelines. The role is responsible for developing, implementing, and continuously improving quality management systems (QMS) to drive operational excellence and customer satisfaction. The Quality Manager will oversee quality planning, inspection, testing, and auditing activities to verify compliance with contractual, technical, and regulatory requirements. They will establish quality policies, procedures, and performance metrics, ensuring alignment with industry standards such as ISO 9001 and company objectives. The manager will additionally provide leadership, direction, and mentorship to quality teams, ensuring effective execution of quality processes and continuous professional development.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Develop and maintain the Quality Management System (QMS).</p><br><br></li><li><p>Analyze quality data and performance indicators to identify trends, risks, and opportunities for improvement.</p><br><br></li><li><p>Lead root cause analysis and corrective/preventive action initiatives to address non-conformances and enhance product reliability and process efficiency.</p><br><br></li><li><p>Ensure successful completion of internal and external audits and promotes a culture of continuous improvement, safety, and compliance.</p><br><br></li><li><p>Collaborate with cross-functional teams—including engineering, operations, procurement, and HSE—to embed quality throughout the project lifecycle.</p><br><br></li><li><p>Serve as the primary point of contact for clients, auditors, and regulatory bodies on quality-related matters.</p><br><br></li><li><p>Analyze quality metrics and drive continuous improvement initiatives.</p><br><br></li><li><p>Implement corrective and preventative actions (CAPA).</p><br><br></li><li><p>Ensure compliance with industry standards and regulations.</p><br><br></li><li><p>Manage and mentor quality assurance personnel.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>Bachelor’s degree in Engineering, Quality Management, or a related field.</p><br><br></li><li><p>Typically 8-12+ years of relevant experience in quality assurance / quality management.</p><br><br></li><li><p>Strong knowledge of quality standards (e.g., ISO 9001) and auditing practices.</p><br><br></li><li><p>Experience with quality tools (e.g., RCA, Six Sigma, statistical analysis).</p><br><br></li><li><p>Excellent leadership, communication, and problem solving skills.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><p><span>The MENA Customer Service Performance &amp; First Choice Tools Manager will report to the MENA CS Performance Senior Manager. This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region. The position is vital in ensuring operational excellence and driving continuous improvement in customer service delivery as well as First Choice.</span></p><br><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><span>CS Performance management:</span></strong></p><br><br><ul> <li><span>Assist in the implementation and monitoring of key performance indicators (KPIs) for customer service across the MENA region.</span></li> <li><span>Analyze performance data and provide actionable insights to regional and country teams to enhance service quality and customer experience.</span></li> <li><span>Develop and maintain dashboards and reporting tools to provide real-time insights into customer service performance for stakeholders.</span></li> <li><span>Implement corrective actions and improvement plans based on performance analysis, ensuring that teams are equipped to meet and exceed customer expectations.</span></li> <li><span>Support the identification of best practices and areas for improvement within customer service operations.</span></li> </ul><br><p><strong><span>First Choice Tools Management &amp; Customer Feedback Analysis:</span></strong></p><br><br><ul> <li><span>Coordinate the deployment and utilization of First Choice tools and system “Voice”, ensuring alignment with regional objectives and business needs.</span></li> <li><span>Monitor the effectiveness of tools and processes, gathering feedback to recommend enhancements.</span></li> <li><span>Analyze customer feedback through surveys, reviews, and other channels to identify trends and areas for improvement.</span></li> <li><span>Utilize data analysis to assess customer satisfaction levels and pinpoint specific pain points in the customer journey.</span></li> <li><span>Collaborate with customer service teams to develop and implement strategies that address customer feedback, enhancing overall customer experience.</span></li> <li><span>Present structured analysis of customer requirements and propose solution/ program which aims to meet the needs of the customer.</span></li> <li><span>Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches.</span></li> </ul><br><p><strong><span>Project Execution:</span></strong></p><br><br><ul> <li><span>Support the planning and execution of customer service and first choice projects and initiatives, ensuring they are delivered on time and within budget.</span></li> <li><span>Collaborate with cross-functional teams to facilitate project implementation and ensure alignment with overall business goals.</span></li> <li><span>Identify project risks and assist in implementing mitigation strategies.</span></li> </ul><br><p><strong><span>Other Role Areas</span></strong></p><br><br><p><strong><span>Continuous Improvement:</span></strong></p><br><br><ul> <li><span>Foster a culture of continuous improvement by encouraging teams to challenge the status quo and share innovative ideas.</span></li> <li><span>Conduct regular audits and reviews of customer service processes to identify improvement opportunities and share best practices.</span></li> </ul><br><br><p><strong><span>Liaison with other Stakeholders:</span></strong></p><br><br><ul> <li><span>Act as a liaison between regional customer service teams and CS/ First Choice Teams in MENA Countries, ensuring effective communication and collaboration on performance initiatives.</span></li> <li><span>Engage with internal stakeholders to gather requirements and feedback for continuous improvement of tools and processes.</span></li> </ul><br><br><p><strong><span>YOUR PROFILE:</span></strong></p><br><br><ul> <li><span>+7 years of experience in customer service Management and continuous improvement fields, demonstrating a strong background in enhancing operational performance and customer satisfaction. </span></li> <li><span>Proficiency in data visualization tools (Power Automate, Power Apps, PowerBI..etc)</span></li> <li><span>Advanced data analysis skills.</span></li> <li><span>Ability to translate complex data sets into visually appealing and informative visualizations.</span></li> <li><span>Excellent communication skills to effectively present data visualizations and insights.</span></li> <li><span>English (Proficiency)</span></li> <li><span>Arabic (Proficiency is a plus)</span></li> <li><span>Results-Driven Relationship Building: Cultivates strong relationships with key stakeholders, influences conflict resolution, and maintains a focus on achieving outcomes.</span></li> <li><span>Effective Communication and Objective Setting: Delivers clear verbal and written communication, facilitates discussions, and establishes challenging yet achievable goals for the team.</span></li> <li><span>Resource Alignment and Progress Monitoring: Aligns resources and organizational efforts to meet objectives while regularly reviewing and adjusting progress as needed.</span></li> <li><span>Continuous Improvement and Innovation Advocacy: Champions a culture of continuous improvement and innovation, inspiring teams through empowerment, accountability, and recognition.</span></li> <li><span>Subject Matter Expertise and Best Practices Leadership: Acts as a thought leader in customer service processes, developing high-quality services and solutions while reinforcing best practices across the function.</span></li> </ul><br><br><p><strong><span>OUR OFFER</span></strong><span>:</span></p><br><br><ul> <li><span>Strong career support in an international environment.</span></li> <li><span>Great culture and colleagues.</span></li> <li><span>Multifarious benefit programm.</span></li> </ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><strong><span ><br></span></strong></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >ROLE PURPOSE:  </span></strong><span ></span></p><p ><span >The MENA Customer Service Performance & First Choice Tools Manager will report to the MENA CS Performance Senior Manager. This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region. The position is vital in ensuring operational excellence and driving continuous improvement in customer service delivery as well as First Choice.</span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >YOUR TASKS:</span></strong></p><p class="MsoNoSpacing"><strong><span >CS Performance management:</span></strong><span ></span></p><ul > <li ><span >Assist in the implementation and monitoring of key performance indicators (KPIs) for customer service across the MENA region.</span></li> <li ><span >Analyze performance data and provide actionable insights to regional and country teams to enhance service quality and customer experience.</span></li> <li ><span >Develop and maintain dashboards and reporting tools to provide real-time insights into customer service performance for stakeholders.</span></li> <li ><span >Implement corrective actions and improvement plans based on performance analysis, ensuring that teams are equipped to meet and exceed customer expectations.</span></li> <li ><span >Support the identification of best practices and areas for improvement within customer service operations.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >First Choice Tools Management & Customer Feedback Analysis:</span></strong></p><ul > <li ><span >Coordinate the deployment and utilization of First Choice tools and system “Voice”, ensuring alignment with regional objectives and business needs.</span></li> <li ><span >Monitor the effectiveness of tools and processes, gathering feedback to recommend enhancements.</span></li> <li ><span >Analyze customer feedback through surveys, reviews, and other channels to identify trends and areas for improvement.</span></li> <li ><span >Utilize data analysis to assess customer satisfaction levels and pinpoint specific pain points in the customer journey.</span></li> <li ><span >Collaborate with customer service teams to develop and implement strategies that address customer feedback, enhancing overall customer experience.</span></li> <li ><span >Present structured analysis of customer requirements and propose solution/ program which aims to meet the needs of the customer.</span></li> <li ><span >Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >Project Execution:</span></strong><strong><span ></span></strong></p><ul > <li ><span >Support the planning and execution of customer service and first choice projects and initiatives, ensuring they are delivered on time and within budget.</span></li> <li ><span >Collaborate with cross-functional teams to facilitate project implementation and ensure alignment with overall business goals.</span></li> <li ><span >Identify project risks and assist in implementing mitigation strategies.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >Other Role Areas</span></strong></p><p ><strong><span >Continuous Improvement:</span></strong></p><ul > <li ><span >Foster a culture of continuous improvement by encouraging teams to challenge the status quo and share innovative ideas.</span></li> <li ><span >Conduct regular audits and reviews of customer service processes to identify improvement opportunities and share best practices.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><span ></span></p><p ><strong><span >Liaison with other Stakeholders:</span></strong></p><ul > <li ><span >Act as a liaison between regional customer service teams and CS/ First Choice Teams in MENA Countries, ensuring effective communication and collaboration on performance initiatives.</span></li> <li ><span >Engage with internal stakeholders to gather requirements and feedback for continuous improvement of tools and processes.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><span ></span></p><p ><strong><span >YOUR PROFILE:</span></strong><span > </span><span ></span></p><ul > <li ><span >+7 years of experience in customer service Management and continuous improvement fields, demonstrating a strong background in enhancing operational performance and customer satisfaction. </span></li> <li ><span >Proficiency in data visualization tools (Power Automate, Power Apps, PowerBI..etc)</span></li> <li ><span >Advanced data analysis skills.</span></li> <li ><span >Ability to translate complex data sets into visually appealing and informative visualizations.</span></li> <li ><span >Excellent communication skills to effectively present data visualizations and insights.</span></li> <li ><span >English (Proficiency)</span></li> <li ><span >Arabic (Proficiency is a plus)</span></li> <li ><span >Results-Driven Relationship Building: Cultivates strong relationships with key stakeholders, influences conflict resolution, and maintains a focus on achieving outcomes.</span></li> <li ><span >Effective Communication and Objective Setting: Delivers clear verbal and written communication, facilitates discussions, and establishes challenging yet achievable goals for the team.</span></li> <li ><span >Resource Alignment and Progress Monitoring: Aligns resources and organizational efforts to meet objectives while regularly reviewing and adjusting progress as needed.</span></li> <li ><span >Continuous Improvement and Innovation Advocacy: Champions a culture of continuous improvement and innovation, inspiring teams through empowerment, accountability, and recognition.</span></li> <li ><span >Subject Matter Expertise and Best Practices Leadership: Acts as a thought leader in customer service processes, developing high-quality services and solutions while reinforcing best practices across the function.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER</span></strong><span >:</span></p><ul> <li ><span >Strong career support in an international environment.</span></li> <li ><span >Great culture and colleagues.</span></li> <li ><span >Multifarious benefit programm.</span></li> </ul><p ><span > </span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p><br></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales &amp; marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assistant General Manager has to perform various duties for the MEP, HVAC and Stainless-Steel Manufacturing division of the company.</p></li><li><p>Responsible for leading the day-to-day operations of the company.</p></li><li><p>Review business results, including profitability, and plan for continued improvement.</p></li><li><p>Provide and develop design and new business and operate the division as profit centre.</p></li><li><p>Review and comment on Tender Documents including Bills of Quantities, Value Engineering, queries and the like.</p></li><li><p>Maintain knowledge of the overall construction processes and operating practices in the GCC and ensure awareness of the suppliers and sub-contractors in the market.</p></li><li><p>Monitor the performance of the consultants and contractors with regards to the aspect to ensure compliance with the relevant standards and specifications.</p></li><li><p>Attend all periodic progress &amp; technical meetings held with all relevant parties.</p></li><li><p>Develop close business relationships with the project professional team.</p></li><li><p>Monitor site inspection plans and approval process and participate in the testing and commissioning process in coordination with the project leaders.</p></li><li><p>Interface/coordinate logistics &amp; quality assurance with Project Team companies</p></li><li><p>Identify and highlight problems in advance of impact on the works.</p><ul><li><p>Ensure a smooth operation of the works and contracts.</p></li><li><p>Supervise the day-to-day task assignments and performance for all associates.</p></li><li><p>Plan and prepare work schedules and coordinate daily assignments and activities of</p></li></ul><p>associates to meet the needs of the business.</p><ul><li><p>Monitor and analyze business processes and results to profitably achieve company’s</p></li></ul><p>Goals.</p><ul><li><p>Include, review and analyze reports, completing the company’s performance</p></li></ul><p>tracking board, and managing shrink and spoilage.</p><ul><li><p>Analyze results and trends and prepare action plans to leverage the company’s</p></li></ul><p>strengths and address areas of opportunity.</p><ul><li><p>Ensure the execution of all action plans.</p></li><li><p>Report to the management periodically the status of the company and advise necessary</p></li></ul><p>actions to be taken.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills &amp; Specifications:</p><ul><li><p>Ability to work well individually as well as in a team environment</p></li><li><p>Excellent oral and written communication skills</p></li><li><p>Excellent customer service skills</p></li><li><p>Ability to work with no supervision</p></li><li><p>Detail oriented and excellent organizational skills</p></li><li><p>Ability to apply critical thinking skills in all situations</p></li><li><p>Ability to apply root cause techniques in order to solve problems</p></li><li><p>Ability to handle multiple projects simultaneously and independently</p></li><li><p>Proven self-starter with demonstrated ability to make decisions</p></li><li><p>Understanding of company’s finances and awareness of impact to business</p></li><li><p>Excellent relationship building, interpersonal and leadership skills</p></li><li><p>Ability to learn and utilize the company’s technology</p></li></ul><br><p>Education &amp; Qualifications:</p><ul><li><p>Graduation in Engineering with MBA</p></li><li><p>Leadership experience in HVAC/MEP/Food service equipment environment preferred</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>