Air Conditioning Technician Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Main Purpose of Job:</strong></p><br><br><p>The Placement Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards.</p><br><br><br><p>The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><br><br><br><p><strong>Key Responsibilities:</strong></p><br><br><br><p><strong>1. Quotation and Placement Management</strong></p><br><br><ul><li>Receive and review all lead submissions and closed deals from telesales and verify completeness of required information.</li><li>Obtain quotations from approved insurers according to underwriting guidelines and client requirements.</li><li>Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer.</li><li>Negotiate terms, premiums, and special conditions with insurers to secure optimal cover.</li><li>Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li></ul><br><p><strong>2. Policy Administration and Documentation</strong></p><br><br><ul><li>Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system.</li><li>Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients.</li><li>Coordinate with insurers for any discrepancies, corrections, or reissuance.</li><li>Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc).</li><li>Support compliance with PDPL, CBB, and company data handling procedures.</li></ul><br><p><strong>3. Renewal Management</strong></p><br><br><ul><li>Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry.</li><li>Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness.</li><li>Coordinate with telesales or relationship managers to finalize renewal placements.</li><li>Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li></ul><br><p><strong>4. Insurer and Product Relations</strong></p><br><br><ul><li>Maintain strong working relationships with insurer underwriting and operations teams.</li><li>Track insurer response times, turnaround quality, and maintain placement performance metrics.</li><li>Support product development and new insurer onboarding by providing market feedback.</li><li>Stay updated on insurer product offerings, coverage updates, and special promotions.</li></ul><p><strong>5. Operational Excellence and Compliance</strong></p><br><br><ul><li>Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements.</li><li>Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance.</li><li>Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows.</li><li>Participate in training and continuous improvement programs.</li></ul><p><strong>Educational, Skills and Experience:</strong></p><br><br>Required Education and Experience:<ul><li>Bachelor's Degree (Insurance, Business, or related field preferred).</li><li>2-4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><br><p>Qualifications:</p><br><br><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership &amp; Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications &amp; Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud &amp; Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms &amp; End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation &amp; Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance &amp; Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset &amp; Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications &amp; Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>

<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach &amp; Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk &amp; Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&amp;CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span><span>Senior Associate Consultant SAP Tax &amp; Revenue Management </span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span><span>Location: Manama </span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span><span>SAP Skills</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>3- 6 years of experience in SAP TRM &amp; PSCD/FICA.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Good understanding in refunds processing and disbursement, knowledge of payments domain to integrate refunds process.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Excellent understanding of Tax Authority business processes and legislation.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Sound</span></span></span><span><span><span><span> knowledge of SAP Form based processing used for Returns and Tax purpose.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Strong understanding of Taxation, refunds arising out of returns, credits posting and disbursement of refunds.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Understands the usage of GL account, configurations of GL in Financial accounting and PSCD module.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Responsibilities</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Understands the business processes and business challenges by applying SAP standard processes wherever possible.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Lead and support workshops while ensuring all requirements are captured and compared to planned scope of work and previously specified deliverables.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Clearly articulate the requirements and identifies the gaps by agreeing with the customer including potential additional scope.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Able to communicate with customer confidently, convince / coach clients on the most appropriate solution and agree on an effective way forward.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Business Skills</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Excellent oral and written communication skills, ability to clearly and concisely communicate with others.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Understands business processes for focus area or module.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify touch points between modules.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Follows industry trends and focuses to become a thought leader in his area of expertise.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Exposure to new technologies in the SAP space for functional considerations.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Aptitude for working in a team environment, problem solving skills, creative thinking, communicate clearly and empathetically, strong time management and ability to collaborate with all levels of staff. </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ability to explain ideas and concepts to other project team members and to client personnel.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Has a solid foundation for consulting “soft” skills necessary on client engagements.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Supervision Skills</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Self-starter with ability to manage their own time and task in order to meet project milestones.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Can manage their own time / task lists in order to meet project milestones.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Leadership Skills</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Maintains positive working relationship with others.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Seeks ways to increase their level of contribution and team effectiveness.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Works in conjunction with peers.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>May mentor to other associate consultants.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Works well as a member of a team.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Seeks ways to increase their level of contribution / team effectiveness.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Personnel Development</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Focused on self-development to become a team leader/module expert.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>General Skills/Tasks</span></span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Assists the project team efforts in developing solutions for client situations.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Assists in evaluating and designing application and/or technical architectures.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Assist team effort in developing solutions for projects.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Completes assignments within budget, meet project deadlines, makes and keeps sensible commitments to client and team.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Meets billing efficiency targets, complies with all administrative responsibilities in a timely &amp; effective manner.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Keeps project management apprised of project direction and client concerns.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Analyzes and develops reliable solutions which comply with specifications and standards, executes system test.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Understands SAP methodologies, tools, standards, and techniques.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Understands client’s business and technical environments.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Completes project documentation, demonstrates effective organizational skills, with minimal supervision.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Demonstrates the ability to accomplish project assignments resulting in quality service.</span></span></span></span></span></span></li> </ul> </div>

<p><br></p><p>About the Role As a Senior .NET Developer, the individual takes a lead role in designing, developing, and maintaining robust software solutions across desktop applications, services, APIs, and integrations. They are responsible for delivering scalable and secure .NET-based systems that align with business requirements, while ensuring performance, reliability, and maintainability. The Senior .NET Developer works closely with business stakeholders, architects, and cross-functional teams to drive end-to-end solution delivery.</p><p>What We Need From You</p><ul><li>Design, develop, and maintain .NET applications including desktop, console, Windows services, and web-based solutions.</li><li>Lead the development and integration of high-availability APIs and backend services.</li><li>Implement and maintain secure and scalable REST and WCF services.</li><li>Design and deploy applications on IIS with a focus on performance tuning and load balancing.</li><li>Collaborate with business stakeholders to gather, analyze, and refine requirements.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform impact analysis, scoping, and solution design.</li><li>Troubleshoot application issues, conduct root cause analysis, and implement fixes.</li><li>Optimize performance of code, database queries, and application behavior.</li><li>Develop and integrate with SQL Server: tables, stored procedures, functions, views, and PLSQL where required.</li><li>Integrate systems with third-party APIs and services including TCP/IP and WebSocket-based communication.</li><li>Conduct code reviews and provide technical mentorship to other developers.</li><li>Lead planning and estimation sessions, and ensure timely delivery of tasks.</li><li>Work with version control systems (e.g., Git) and collaborative development workflows.</li><li>Collaborate with infrastructure and DevOps teams to ensure smooth deployments and environment readiness.</li><li>Work closely with QA for testing, validation, and bug fixing.</li><li>Engage in ongoing reporting, system monitoring, and tuning activities.</li><li>Participate in business meetings, requirement workshops, and sprint planning sessions.</li><li>Ensure security best practices are followed in application design and implementation.</li><li>Stay up to date on industry trends, emerging technologies, and recommend improvements to existing systems.</li><li>Experience or exposure to telecom systems and protocols is considered a strong plus.</li><li>Perform tasks as requested.</li></ul><p>Qualifications and Experience</p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li></ul><p>Skills and Knowledge</p><ul><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in relevant field ( Computer science, Programming)</li><li>5+ years of hands-on experience with .NET (C#), including desktop applications, Windows services, and ASP.NET.</li><li>Telecom industry experience is a plus.</li><li>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</li><li>In-depth experience with WCF and RESTful services.</li><li>Experience designing load-balanced, fault-tolerant, and high-availability APIs.</li><li>Experience with version control systems (e.g., Git) and collaborative development workflows.</li><li>Experience gathering business requirements, performing impact analysis, and documenting design specs.</li><li>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</li><li>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</li><li>Strong proficiency in Microsoft SQL Server: database design, indexing, stored procedures, PLSQL, and views.</li><li>Proven ability to troubleshoot application, performance, and network-related issues.</li><li>Excellent communication skills and experience working directly with business users.</li><li>Strong planning and organizational skills able to manage multiple tasks and meet deadlines.</li><li>Understanding of security principles in .NET applications.</li><li>Knowledge of reporting tools and performance diagnostics.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Quantity Surveyor - MEP to join our team in Manama, Bahrain. In this role, you will be responsible for managing costs, preparing comprehensive bills of quantities, and ensuring efficient project delivery for mechanical, electrical, and plumbing systems. You will work closely with project managers, engineers, and contractors to maintain budget control and optimize project profitability while adhering to contractual obligations and industry standards.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Prepare detailed bills of quantities (BOQ) and cost estimates for MEP systems and components</li><li>Analyze project specifications, drawings, and technical documentation to accurately quantify materials and labor requirements</li><li>Monitor and control project costs throughout all phases of construction, identifying variances and implementing corrective measures</li><li>Conduct cost analysis and feasibility studies to support project planning and decision-making</li><li>Manage contract documentation, including variations, claims, and change orders related to MEP work</li><li>Collaborate with engineers, contractors, and suppliers to obtain accurate pricing and ensure cost-effective procurement</li><li>Prepare cost reports and financial forecasts for project stakeholders and management</li><li>Conduct site inspections and measurements to verify quantities and ensure compliance with contract specifications</li><li>Maintain organized project records, databases, and documentation for audit and reference purposes</li><li>Analyze tender documents and prepare cost comparisons to support vendor selection</li><li>Ensure compliance with local construction standards and regulations applicable in Bahrain</li></ul><br>Qualifications<br><ul><li>Must have a QS or Engineering degree or similar equivalent</li><li>Working towards MRICS</li><li>3-5+ years of professional experience as a Quantity Surveyor, with specific focus on MEP projects</li><li>Comprehensive knowledge of mechanical, electrical, and plumbing systems and their cost implications</li><li>Strong expertise in preparing bills of quantities, cost estimates, and financial analysis</li><li>Solid understanding of construction contracts, procurement processes, and contract management</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>As a Senior .NET Developer, the individual takes a lead role in designing, developing, and maintaining robust software solutions across desktop applications, services, APIs, and integrations. They are responsible for delivering scalable and secure .NET-based systems that align with business requirements, while ensuring performance, reliability, and maintainability. The Senior .NET Developer works closely with business stakeholders, architects, and cross-functional teams to drive end-to-end solution delivery.</span></p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Design,&nbsp;develop, and maintain </span><span>.NET</span><span>applications including&nbsp;desktop, console, Windows services, and web-based solutions.</span></p><br></li><li><p><span>Lead the&nbsp;development and integration of high-availability APIs and backend services.</span></p><br></li><li><p><span>Implement and maintain secure and scalable REST and WCF services.</span></p><br></li><li><p><span>Design and&nbsp;deploy applications on IIS with a focus on performance tuning and load balancing.</span></p><br></li><li><p><span>Collaborate with business stakeholders to gather, analyze, and refine requirements.</span></p><br></li><li><p><span>Translate business needs into functional and technical specifications.</span></p><br></li><li><p><span>Perform impact analysis, scoping, and solution&nbsp;design.</span></p><br></li><li><p><span>Troubleshoot application issues, conduct root cause analysis, and implement fixes.</span></p><br></li><li><p><span>Optimize performance of code, database queries, and application behavior.</span></p><br></li><li><p><span>Develop and integrate with SQL Server: tables, stored procedures, functions, views, and PLSQL where required.</span></p><br></li><li><p><span>Integrate systems with third-party APIs and services including TCP/IP and WebSocket-based communication.</span></p><br></li><li><p><span>Conduct code reviews and provide technical mentorship to other&nbsp;developers.</span></p><br></li><li><p><span>Lead planning and estimation sessions, and ensure timely&nbsp;delivery of tasks.</span></p><br></li><li><p><span>Work with version control systems (e.g., Git) and collaborative&nbsp;development workflows.</span></p><br></li><li><p><span>Collaborate with infrastructure and&nbsp;DevOps teams to ensure smooth&nbsp;deployments and environment readiness.</span></p><br></li><li><p><span>Work closely with QA for testing, validation, and bug fixing.</span></p><br></li><li><p><span>Engage in ongoing reporting, system monitoring, and tuning activities.</span></p><br></li><li><p><span>Participate in business meetings, requirement workshops, and sprint planning sessions.</span></p><br></li><li><p><span>Ensure security best practices are followed in application&nbsp;design and implementation.</span></p><br></li><li><p><span>Stay up to date on industry trends, emerging technologies, and recommend improvements to existing systems.</span></p><br></li><li><p><span>Experience or exposure to telecom systems and protocols is considered a strong plus.</span></p><br></li><li><p><span>Perform tasks as requested.</span></p><br></li></ul> <br> <br><br> Qualifications and Experience <br> <ul><li><p><span>Bachelor’s Degree in relevant field ( Computer science, Programming) </span></p><br></li><li><p><span>5+ years of hands-on experience with .NET (C#), including&nbsp;desktop applications, Windows services, and ASP.NET. </span></p><br></li><li><p><span>Telecom industry experience is a plus.</span></p><br></li><li><p><span>Strong experience with console applications, libraries (DLLs), and service-oriented architectures.</span></p><br></li><li><p><span>In-depth experience with WCF and RESTful services.</span></p><br></li><li><p><span>Experience&nbsp;designing load-balanced, fault-tolerant, and high-availability APIs.</span></p><br></li></ul><ul><li><p><span>Experience with version control systems (e.g., Git) and collaborative&nbsp;development workflows.</span></p><br></li></ul><ul><li><p><span>Experience gathering business requirements, performing impact analysis, and documenting&nbsp;design specs.</span></p><br></li><li><p><span>Strong experience integrating third-party services and protocols (e.g., TCP/IP, WebSockets).</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Solid knowledge of IIS configuration, hosting, troubleshooting, and tuning.</span></p><br></li></ul><ul><li><p><span>Strong proficiency in Microsoft SQL Server: database&nbsp;design, indexing, stored procedures, PLSQL, and views.</span></p><br></li><li><p><span>Proven ability to troubleshoot application, performance, and network-related issues.</span></p><br></li><li><p><span>Excellent communication skills and experience working directly with business users.</span></p><br></li><li><p><span>Strong planning and organizational skills — able to manage multiple tasks and meet&nbsp;deadlines.</span></p><br></li><li><p><span>Understanding of security principles in .NET applications.</span></p><br></li><li><p><span>Knowledge of reporting tools and performance diagnostics. </span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></span></li><li><span><span><span><span><span>Good in English &amp; Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></span></li><li><span><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>

<p>The Senior Analyst role is responsible for managing and supporting the digital platform services and solutions thru an end-to-end project lifecycle, including requirement gathering, analysis, quality assurance, and testing, while collaborating with cross-functional teams and third parties to enhance the platforms' capabilities and support strategic business initiatives. This role combines strong project management capabilities with analytical skills to ensure the successful implementation and optimization of digital platforms.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p>1. Project Planning and Management: Lead project planning sessions, including defining scope, deliverables, timelines, and resource requirements. Develop and maintain detailed project plans and schedules, ensuring timely and within-budget delivery of digital platform initiatives. Manage the end-to-end delivery of digital platform initiatives, ensuring timely completion.</p><p>2. Platform Management and Support: Manage the deployment and operation of digital platforms, ensuring high availability and performance. Continuously monitor, troubleshoot, and optimize platform performance and functionality. Conduct thorough testing of applications and new features to ensure high-quality deliverables. Work closely with stakeholders to enhance platform features based on user feedback and business needs. Collaborate with cross-functional teams to ensure cohesive and innovative solutions that meet the requirements and business objectives. Manage relationships with third-party service providers and vendors to facilitate requirements and ensure effective integration and alignment with overall platform architecture.</p><p>3. Requirement Gathering and Analysis: Facilitate workshops and meetings to gather and document business and technical requirements. Analyze and prioritize requirements to ensure they align with strategic objectives. Work closely with stakeholders to ensure clarity and alignment on requirements and deliverables.</p><p>4. User Experience and Platform Enhancement: Collaborate with UX/UI designers and other stakeholders to develop and introduce new features that enhance user engagement and satisfaction. Perform benchmarking to drive continuous improvements in platform usability, performance, and feature set.</p><p>5. Maintenance and Upgrades: Oversee regular maintenance and updates for websites and applications to ensure they remain current and effective. Stay informed about emerging trends in digital platform management and apply relevant advancements to enhance platform capabilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Qualification with a Bachelors Degree in Computer Science, Information Technology or a related field.</li><li>Project Management certification (e.g., PMP, PRINCE2, Agile/Scrum Master) is a plus.</li><li>4+ years of experience in related field.</li></ul>

<p><b>JOB PURPOSE:</b> Specialist Safety Training is responsible for ensuring that effective safety training is maintained across the organization and the wider community at the airside of BIA, in compliance with ICAO Annex 19, ICAO Doc 9859, BAC ASMS, and the associated procedures and guidelines. KEY ACCOUNTABILITIES: Airside Safety Responsibilities Ensures the development, review, and update of the Aerodrome Safety department's Training and Competency Requirements Manual. Ensures that the Training and Competency Requirements Guidelines established for all stakeholders is reviewed, updated, published, enforced, and monitored. Participates in safety audits to ensure conformance of stakeholders with the training and competency requirements. Develops training material for safety inductions, familiarization and awareness sessions, and ensures their delivery in an appropriate frequency in the interest of continuous improvement to safety performance. Prepares new training sessions based on the safety trend and root cause analysis performed across the department and aviation industry, in order to prevent and mitigate safety hazards. Participates in and supports with safety investigations to ensure that the training element is considered, and that the corrective actions are commensurate with the training requirements. Ensures that PLB and VDGS training is performed in line with the established procedure. Maintains training records for PLB and VDGS. Manages the license and username/password issuance process for PLB and VDGS operation. Ensures that all new contractor staff performing duties at the airside are enrolled in a safety induction. Carries out class room driving familiarization sessions, and on site practical familiarization of the airfield as part of the driving permit issuance process. Monitors the performance of On Job Training for staff as part of the Manoeuvring Area driving permit issuance process. Maintains a record of all Manoeuvring Area driving assessments performed by Airside Operations. Supports with the review and update of procedures, manuals, instructions, advisory circulars, and safety flashes to ensure that the critical training elements are considered as and when necessary. Performs monthly, quarterly, half annual, and annual analysis of training deliverables, including awareness sessions, safety inductions, PLB and VDGS training and assessment, training audits and spot checks. Ensures that Airside Operations and Aerodrome Safety staff are trained and familiarized with the particulars of all SOPs, Manuals, instructions, advisory circulars, and safety promotion material. Utilizes globally recognized training methodologies and tools when delivering training sessions and assessments. Manages the process of issuing training certificates to staff as and when required. Ensures that Airside Operations staff are trained and competent in performing critical duties such as hand marshalling, follow-me escort, aircraft repositioning, Runway / Taxiway / Stand inspections, VDGS operation, safe aircraft parking, and GRF inspection and reporting. Develops and delivers training material to Aerodrome Safety and Airside Operations staff to ensure their competency in ICAO regulations, SARPS, and local BCAA regulations. Monitors the performance of external training providers in the performance and delivery of training sessions that have an impact on safety at the airside. Ensures that all BAC Management are trained and competent in their safety related roles and responsibilities including change management, risk assessment, safety policies, safety objectives in line with ICAO Doc 9859 chapter 8.3.7. Ensures that appropriate human factors training is delivered to all BAC staff, and that the same training is mandated to be performed by stakeholder trainers for their staff. Establishes, monitors, and maintains safety performance indicators to measure the frequent delivery of safety training. Utilizes case studies from safety occurrences at the airside such as accidents, incidents, near misses, violations in order to improve existing training material and the competency and awareness of staff at the airside. Performs training needs and gap analysis to ensure that the existing training program meets the safety, regulatory, and operational requirements. Ensures that Aerodrome Safety staff performing SPI/SPT analysis are trained and competent for the task. Ensure that the accountable manager (CEO) receives specific safety training in compliance with ICAO Doc 9859 section 9.6.4.8. Maintains a tracker for all training deliverables for Aerodrome Safety and Airside Operations staff and ensures that training targets are met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in aviation management, or equivalent qualification.</li><li>ACI Safety Management Diploma, or equivalent desirable.</li><li>Aviation Legislation and ICAO Annexes training.</li><li>Competent in Aerodrome Safety Management System.</li><li>Certification demonstrating competency in preparing and delivering training programs.</li><li>Minimum 5 years experience with special focus on aerodrome safety and relevant training programs.</li></ul>

<p>Ensure that an oversight, inspection, and auditing program is in place supplemented by appropriate documentation, record keeping, reporting, and coordination efforts to achieve compliance with the applicable local and international regulations for Aerodrome Certification.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Coordinates with FM to ensure BIA Airfield infrastructure compliances in line with ICAO standards and BCAA CAR001 and to meet BCAA Aerodrome Certification requirements</li><li>Oversights FM and D&amp;T through planned and/or ad-hoc audits and inspections to ensure framework is in place that involves the monitoring of all airside works conducted by D&amp;T/FM, contractors and other relevant parties.</li><li>Reports any observed non-conformities or areas of concern to management immediately. The purpose is for oversight over compliance and to ensure reporting to D&amp;T/FM for necessary action.</li><li>Supports with the management of BCAA audit findings and the implementation of their associated corrective action plans to achieve full compliance</li><li>Oversights Airside Operations through planned and/or ad-hoc audits and inspections to ensure the smooth, safe, and efficient implementation of planned closures at the movement area.</li><li>Supports with the management of the Aerodrome Certification audit, including preparation for and administration of the audit schedules, and development/follow-up on the implementation of corrective action plans, and the effective implementation of the regulatory audit preparation procedure.</li><li>Conducts inspections at the airside and produces reports for management attention regarding any pavement condition, marking, lighting, signs and other observations that may impact safety or the airport's level of compliance. The purpose is for oversight over compliance and to ensure reporting to D&amp;T/FM for necessary action.</li><li>Ensures that routine inspections are carried out on works at the airside to verify work permit compliance and with applicable relevant local and international regulations and established SOPs and Manuals.</li><li>Review maintenance programs, schedules and procedures developed by D&amp;T/FM and/or contractors and report any findings or observations that require attention and action by the responsible department.</li><li>Produce reports highlighting findings or observations.</li><li>Reports to management with observations and recommendations for corrective and preventive action.</li><li>Actively participate in and support with the investigation of non-conformances to establish root cause and lessons learned.</li><li>Participate in the investigation of incidents or accidents, where required.</li><li>Ensures oversight over the handover and takeover process and reports any deviations or conditions for immediate action by Airside Operations and FM.</li><li>Oversights the VDGS configuration process to ensure that the framework meets the safety and operational requirements, in accordance with the aircraft allowance chart for each stand.</li><li>Review the Aircraft Allowance Chart and ensure the content is up to date and in line operational, safety, and regulatory requirements as part of the allowance chart review workflow (in coordination with Airside Operations, FM, and APOC).</li><li>Reviews and verifies studies conducted by FM evaluating aircraft movement in the airfield using Aviplan and AutoCAD software to ensure safe movement, parking, and operation of aircraft in line with the established safety, regulatory, and operational needs.</li><li>Develops safety instructions and procedures for such activities where necessary.</li><li>Carries out a gap analysis to determine BAC's level of compliance against the aerodrome certificate requirements, including but not necessarily limited to BCAA CAR001, BCAA ANTR Vol 3 Part 19, ICAO Annex 14, and associated ICAO Docs.</li><li>Producing gap analysis document outlining all applicable regulations.</li><li>Gap analysis demonstrates existing measures to achieve compliance.</li><li>Maintains the gap analysis through annual review (and ad-hoc reviews depending on changing circumstances and developments).</li><li>Based on approvals from MAS on the recommendations, coordinates with the concerned departments to ensure a corrective action plan is in place, and ensures necessary follow-up.</li><li>Supports with the review and update of the Aerodrome Manual to ensure compliance with BCAA CAR001 requirements.</li><li>Supports with the review and update of the Safety Management System Manual to ensure compliance with BCAA CAR001 and ANTR Vol 3 Part 19 regulations.</li><li>Participates in the review and development of safety and operational procedures, instructions, advisory circulars, and other related documents to ensure safe, compliant, and continuous operations.</li><li>Ensures that training on regulatory compliance (ICAO Annex 14, BCAA CAR001) appropriate to the job level and job description is delivered to Airside Operations and Aerodrome Safety personnel.</li><li>Monitors the level of Airside Operations compliance with the inspection requirements.</li><li>Supports with the change management and risk assessment process as required.</li><li>Ensures that the company library for regulations is up to date.</li><li>Monitor the BCAA website to identify any changes to regulations.</li><li>Reviews aeronautical studies and other airside project documentation on behalf of Aerodrome Safety and as per the review workflow to ensure compliance with ICAO Annex 14 and associated documents, and BCAA CAR001.</li><li>Reports any observed non-compliance at the airfield or outside the airport boundary that may affect the aerodrome s OLS.</li><li>Reviews reports on the performance of Runway closures in relation to the scope of work to evaluate the acceptability of friction test levels, condition of ground marking, AGL, signage, and pavement.</li><li>Building audit programmes and designing checklists and questionnaires to ensure compliance is maintained.</li><li>Manages the tasks and responsibilities of auditors to achieve compliance assurance with stakeholders and with BAC departments.</li><li>Ensures the audit program achieves the desired level of compliance with the aerodrome certification requirements.</li><li>Supports with the effective implementation of the Safety Management System Manual, which includes safety promotion campaigns, inspections, oversight, auditing, investigations, risk management, etc.</li><li>Ensure appropriate knowledge transfer on the roles, responsibilities, and competencies of Aerodrome Compliance to Aerodrome Safety personnel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>EDUCATION/QUALIFICATIONS:</strong></p><ul><li>Bachelor's degree in Aviation Management, Engineering, or an equivalent major in the related field.</li><li>ICAO/ACI certification in aerodrome compliance and safety, which may include: Working with Annex 14, Auditing and compliance, Safety Management System, Aerodrome Certification, Aerodrome Safeguarding and OLS, Aeronautical studies and risk analysis, Managing aerodrome works, Wildlife Hazard Management, Human Factors.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>Minimum 4 years of experience with special focus on compliance assurance.</li></ul>