Admin Assistant Jobs
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<h2 class="h5">Job description</h2>
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<p><span>At InterContinental Bahrain, we believe luxury is not simply about facilities—it about creating memorable experiences that make every guest feel valued, recognized, and inspired. We are seeking a passionate and results-driven <strong>Rooms Manager </strong>who will play a pivotal role in elevating the guest journey, ensuring seamless operations, and delivering exceptional service that exceeds expectations. </span><span><strong>A little taste of your day-to-day</strong></span></p><br><p><span>Every day is different, but you’ll mostly be:</span></p><br><ul><li><p><span>Drive a culture of luxury hospitality by ensuring every guest interaction is personalized, memorable, and aligned with InterContinental brand standards.</span></p><br></li><li><p><span>Champion the "Inspire Incredible" service culture and ensure its consistent execution throughout the hotel.</span></p><br></li><li><p><span>Develop and implement departmental strategies aligned with the hotel's business objectives.</span></p><br></li><li><p><span>Build a high-performing team through succession planning, talent development, and performance management.</span></p><br></li><li><p><span>Foster high colleague engagement through recognition, empowerment, inclusion and clear performance expectations.</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><p><span>Minimum 5 years of leadership experience in a luxury or upscale hotel environment.</span></p><br></li><li><p><span>Proven track record of delivering exceptional guest satisfaction and service excellence.</span></p><br></li><li><p><span>Strong leadership, communication, and interpersonal skills.</span></p><br></li><li><p><span>Ability to influence, motivate, and develop teams to achieve outstanding results.</span></p><br></li><li><p><span>Commercially minded with a strong understanding of hotel operations and performance metrics.</span></p><br></li><li><p><span>Passion for luxury hospitality and creating unforgettable guest experiences.</span></p><br></li><li><p><span>Excellent problem-solving and decision-making abilities.</span></p><br></li></ul><p><span><strong>What</strong></span><span><strong> you can expect from us</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>"Why work for Accor?</strong></p><br><p><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We are looking for a dynamic and results-driven <strong>Sales Manager (Arabic Speaking)</strong> to join our team. The role focuses on managing corporate and local accounts, driving MICE business, and supporting catering sales through proactive client engagement.</p><br><ul><li><p>Manage and grow existing corporate and local accounts</p><br></li><li><p>Actively source new business through calls, visits, and networking</p><br></li><li><p>Handle MICE inquiries (meetings, conferences, events) from lead to conversion</p><br></li><li><p>Support catering sales and coordinate with operations for smooth execution</p><br></li><li><p>Prepare proposals, contracts, and follow up on quotations</p><br></li><li><p>Conduct site inspections and client presentations</p><br></li><li><p>Achieve monthly sales targets and revenue goals</p><br></li><li><p>Maintain strong relationships to secure repeat business</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Arabic speaker (mandatory)</p><br></li><li><p>Minimum 2–3 years of experience in a luxury hotel environment within the Kingdom of Saudi Arabia (KSA) – mandatory.</p><br></li><li><p>Strong knowledge of corporate, MICE, and catering segments</p><br></li><li><p>Good negotiation and communication skills</p><br></li><li><p>Target-oriented and proactive approach</p><br></li></ul><br>Additional Information<br><br><p><strong>Your team and working environment:</strong></p><br><ul><li><strong>Sofitel Bahrain Zallaq Thalassa Sea & Spa</strong> is a 5-star luxury resort featuring <strong>262 elegantly appointed rooms and suites, plus 4 water villas</strong>, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts <strong>6 distinctive restaurants and 3 bars/lounges</strong>, including the signature <em>Yamaz</em> Greek restaurant, <em>Fiamma</em> Italian, and <em>Maison Sushi</em>. Its premier event and corporate facilities comprise the magnificent <strong>Al Nakheel Grand Ballroom</strong> (divisible into 3 sections), <strong>Al Nasreya Hall</strong>, <strong>5 dedicated meeting rooms</strong>, and the exclusive, private <em>Sofi Island</em> for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned <strong>Thalassa Sea & Spa, </strong>reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.<br>https://careers.accor.com/</li></ul><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>
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<p><br><u>Job Description</u></p><br><p>Ready to make waves in the airline industry? As a Marketiang Manager, you'll craft dynamic marketing strategies, launch high-impact campaigns, and build brand love across key markets. From digital storytelling to strategic partnerships and sponsorships, you'll play a key role in driving demand and market growth.</p><br><p>Reporting to the Head of Marketing, you’ll take charge of marketing initiatives, distribution strategies, and market development for AirAsia. If you’re a creative thinker with a passion for travel and a knack for turning insights into action, this is your chance to take flight! </p><br><p>WHAT YOU’LL CHAMPION: </p><br><ul><li><p>Campaign Boss – Brief internal teams and agencies, review creative concepts, approve media plans, and oversee campaign production for a flawless launch.</p><br></li><li><p>Performance Tracker – Monitor, analyze, and report campaign success, ensuring every move aligns with business objectives.</p><br></li><li><p>Event Planner Extraordinaire – Organize and execute marketing events, activations, and sponsorships to enhance brand engagement and customer experience.</p><br></li><li><p>Team Player – Work closely with creative, social media, PR, digital, and brand teams to ensure campaigns are seamless and communications are consistent.</p><br></li><li><p>Creative Thinker – Maximize promotional opportunities through innovative channels while keeping costs efficient and engagement high.</p><br></li><li><p>Brand Champion – Spread the AirAsia love and establish it as a leading name in travel and e-commerce.</p><br></li><li><p>Content Strategist – Help craft compelling campaign content across social media, promotions, EDMs, and more.</p><br></li><li><p>Media Connector – Build and maintain strong relationships with media vendors and publishers for impactful collaborations.</p><br></li><li><p>Data-Driven Marketer – Keep a pulse on campaign performance and continuously optimize for better results.</p><br></li><li><p>All-Rounder – Support the marketing team with any ad-hoc tasks to keep things running smoothly.</p><br></li></ul><p>WHO YOU ARE:</p><br><ul><li><p>Data Geek Meets Storyteller – You love analyzing numbers just as much as crafting compelling campaigns.</p><br></li><li><p>Marketing Whiz – Proven experience in running killer marketing, advertising, and social media campaigns with an eagle eye for detail.</p><br></li><li><p>Multitasking Ninja – Juggling multiple projects (both strategic and tactical) in a fast-paced environment is second nature to you.</p><br></li><li><p>Agility Champ – You embrace change and adapt quickly, always ready to switch gears when needed.</p><br></li><li><p>Top-Notch Communicator – Whether it’s pitching ideas to senior management or collaborating with external partners, you know how to get your message across with impact.</p><br></li><li><p>Proficiency in optimizing and executing SEM, PPC as well as Paid Ads, and Display Advertising</p><br></li><li><p>Able to use consumer insights and human psychology to come up with and develop creative marketing tactics</p><br></li><li><p>Proven ability to orchestrate large campaigns spanning numerous marketing channels</p><br></li><li><p>Results and performance driven, preferring data to drive your everyday decisions</p><br></li><li><p>Possess a hands-on mentality and an analytical and structured way of working</p><br></li><li><p>Able to operate successfully in a lean, fast-paced organization to scale quickly</p><br></li></ul> </div>
<p><h4>At EY, we’re all in to shape your future with confidence.</h4>
<p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p>
<p>Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager with Wealth & Asset Management sector expertise to join the Bahrain Audit team to lead on complex audit engagements and support growth of the Audit business.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Partner and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<p>You'll actively establish, maintain and strengthen internal and external relationships and confirm that work delivered to clients is of a high quality. As part of this, you'll anticipate and identify risks and escalate issues, as appropriate. As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop through effectively supervising, coaching and mentoring. You will also contribute to people initiatives including recruiting, retaining and training Assurance professionals and contribute to the maintenance of an educational program to continually develop personal skills of staff.</p>
<h4>Skills and attributes for success</h4>
<p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Strong academic record, including a degree and accounting qualification, such as ACCA, CA or CPA</li>
<li>Should have external audit experience in Wealth & Asset Management sector (mandatory requirement)</li>
<li>10 years of professional experience in external audit</li>
<li>Thorough knowledge of current auditing techniques and experience managing teams</li>
<li>Experience with a Big 4 accounting firm</li>
<li>Experience of risk-based audit process</li>
<li>Project management experience</li>
<li>Understanding of currently applicable and upcoming IFRS</li>
<li>Knowledge of use of audit tools and data analytic tools</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Fluent English communication skills</li>
<li>Effective presentation skills</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<p>EY | Building a better working world</p>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><ul><li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li><li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li><li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li><li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li><li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li><li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li><li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li><li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li><li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li><li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li><li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li><li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 years of experience in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li><li>Minimum 2 years of GCC experience is required.</li><li>Minimum 2 years of experience in a 5-star hotel property is required.</li><li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li><li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li><li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li><li>WSET Level 1, 2, or 3 certification is considered an added value.</li><li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li><li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li><li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Highly presentable, professional, and guest-focused.</li><li>Outgoing and energetic personality with strong relationship-building abilities.</li><li>Strong organizational, analytical, problem-solving, and decision-making skills.</li><li>Fluency in English; additional languages will be an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title : </b>Senior Manager Commercial Cards & B2B Payments Employment type : Contract (On-site) Contract length : 12 months (with potential extension) Location : Bahrain Function : Corporate Banking / Payments / Commercial Cards PURPOSE OF THE PROJECT We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Bahrain. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management. Core Responsibilities and Accountabilities: Drive growth of the commercial card's portfolio across large corporates and mid-market segments. Identify and unlock B2B supplier payment opportunities and increase card penetration. Develop and execute go-to-market strategies aligned with regional priorities. Manage relationships with corporate clients including MNCs and enterprises. Position the bank as a trusted advisor in supplier payments and working capital optimization. Support product development and commercial card solution launches. Collaborate with internal stakeholders across transaction banking, risk, and operations. Conduct market and competitor analysis to enhance offerings. Knowledge and Experience: 12/18+ years of experience in corporate banking, payments, or commercial cards. Strong expertise in B2B payments and corporate client management. Proven track record in business development and revenue growth. Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills. Key Competencies: Strategic thinking and commercial acumen Client relationship management Sales leadership and execution Product innovation and market development Data-driven decision making Mandatory Skills: Strong experience across the GCC banking markets. Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Being able to work in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>12/18+ years of experience in corporate banking, payments, or commercial cards. Strong expertise in B2B payments and corporate client management. Proven track record in business development and revenue growth. Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills. Key Competencies: Strategic thinking and commercial acumen Client relationship management Sales leadership and execution Product innovation and market development Data-driven decision making Mandatory Skills: Strong experience across the GCC banking markets. Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Being able to work in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p></p></section>
<p>At Nexcel Computer Solutions, we rely on our IT systems to power the solutions that help consumers around the world. </p><p>We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient. </p><p>In this role, you will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training.</p><p>Immediate opening for capable, hardworking, team player to manage inside and outside customers IT needs/requirements. </p><p>Successful candidate will be stable, experienced, willing to work as a team and handle a variety of areas including desktop support; network maintenance and support; phone system; security cameras; software, OS; etc. </p><p>From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth</p><p> </p><p><strong>Objectives of this Role</strong></p><p>· Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware</p><p>· Own projects, solutions, and key responsibilities within a larger business initiative</p><p>· Handle business-critical IT tasks and systems administration</p><p>· Research and evaluate emerging technologies, hardware, and software</p><p>· Track and maintain hardware and software inventory</p><p> </p><p> </p><p><strong>Daily and Monthly Responsibilities</strong></p><p>· Manage service calls on a daily basis</p><p>· Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers etc</p><p>· Monthly visits to AMC clients to analyze, record and suggest upgrades as necessary</p><p>· Site visits to provide solutions as security system configurations, time attendance, PBX systems, servers, POS etc</p><p>· Train employees on both software and hardware, troubleshoot, and provide technical support to team</p><p>· Maintain Service Reports and system performance reports at client</p><p>· Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions</p><p>· Continuously analyze current processes, technologies, and vendors to identify areas of improvement</p><p><strong> </strong></p><p><strong>Skills and Qualifications</strong></p><p>· Bachelor’s degree in technology or computer science</p><p>· 5+ years of experience in IT management</p><p>· Experience with or knowledge of programming languages and operating systems, current equipment and technologies, backup and recovery procedures, and system performance monitoring</p><p>· Expertise with implementing, configuring, and testing solutions</p><p> </p><p><strong>Preferred Skills</strong></p><p>· Proven leadership skills</p><p>· Strong creative and analytical thinking</p><p>· Professional certifications</p><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Procurement Systems Manager owns the adoption, optimisation, and governance of the Group's Source-to-Pay (S2P) technology platform. The role is the bridge between Procurement, Finance, and IT ensuring the underlying system is configured to business need, that users across the organisation adopt it correctly, and that the data it generates is turned into reliable reporting and insight. The role also leads the build-out and ongoing development of the Procurement Center of Excellence (CoE), embedding standards, training, and continuous improvement across the procurement function. KEY RESPONSIBILITIES Systems Adoption & S2P Platform Ownership Serve as the functional owner and subject-matter expert for the Group's S2P platform (Oracle Fusion Cloud) across the full sourcing-to-payment lifecycle. Drive end-user adoption across HQ and outstations by onboarding, training, super-user networks, and change-management support. Own the configuration, business rules, approval workflows, and master-data standards within the platform, working with IT and the system integrator. Manage the platform roadmap: prioritize enhancements, coordinate releases and testing (UAT), and ensure new modules and features are deployed with minimal business disruption. Act as the escalation point for functional issues, liaising with IT support and vendors to resolve defects and service requests. Module expertise (sourcing, contracts, payments) Sourcing/e-sourcing, support tender, RFx, and supplier-bid processes within the system; ensuring the sourcing events are consistent and auditable. Contract management: maintain contract repository, configure templates and clause libraries, track renewals, expiries, and obligations. Procure-to-Pay: ensure requisition-to-PO-to-invoice flows operate cleanly, support three-way matching, and align with "No PO, No Pay" policy and Finance controls. Supplier management & catalogues: governing supplier onboarding, mastering data quality, and catalogue/punch-out content. Ensure integrity between procurement modules and adjacent systems (Finance/ERP, payments, supplier portals). Reporting & Analytics Design, build, and maintain procurement dashboards and reports covering spend, savings, pipeline health, PR-to-PO cycle times, compliance, and supplier performance. Establish a single source of truth for procurement data and define KPI definitions, calculation logic, and data-governance standards. Deliver regular and ad-hoc reporting to leadership, translating data into actionable commercial insight. Drive data quality across the platform and proactively surface anomalies, leakage, and non-compliance. Procurement Center of Excellence (CoE) Lead the development and continuous improvement of the Procurement CoE its operating model, standards, playbooks, and tools. Codify best-practice processes, templates, and policies, and ensure they are embedded in the system and adopted by buyers. Build and run a training and capability-development program for the procurement community and wider stakeholders. Identify automation and efficiency opportunities, benchmark performance, and embed governance and compliance disciplines. Stakeholder & governance Partner with Finance, IT, and business units to align system capability with policy and process. Manage relationships with software vendors and implementation partners, including SLAs and roadmap input. Support audit, internal control, and policy-compliance requirements relating to procurement systems and data.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor's degree in Business Management, Information Technology, Supply Chain, or an equivalent major in the related field, and preferably have CIPS.</p><b>EXPERIENCE</b><p>Minimum of 6 years of experience in the related field Demonstrated hands-on experience with a leading S2P/procurement platform (e.g. Oracle Fusion Cloud, Coupa, SAP Ariba) across sourcing, contracts, and P2P modules. Proven track record of driving system adoption and process change in a complex, multi-entity organization. Strong reporting and analytics capability (dashboarding, data modelling, KPI design). Experience in aviation, transport, asset-intensive industries; involvement in ERP/S2P implementation projects.</p><p></p></section>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Process Development, Standardization & Continuous Improvement</span></strong></p><ul><li><span >Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span >Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span >Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span >Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span >Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li><li><span ></span></li></ul><p ><strong><span >Program & Project Management</span></strong></p><ul><li><span >Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span >Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span >Act as the Customer Service lead for cross-functional projects </span></li><li><span ></span></li></ul><p ><strong><span >Stakeholders Management & Governance</span></strong></p><ul><li><span >Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span >Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span >Represent regional priorities and requirements in global forums</span></li><li><span >Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span >Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span >Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li><li><span ></span></li></ul><p ><strong><span >Customer Experience & Service Excellence</span></strong></p><ul><li><span >Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span >Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span >Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span >Act as escalation point for complex customer issues and critical shipment-related incidents</span></li><li><span ></span></li></ul><p ><strong><span >Vendor & Consulting Management</span></strong></p><ul><li><span >Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span >Ensure effective communication, transparency on progress, and risk management</span></li><li><span >Oversee quality and impact of deliverables to support transformation objectives</span></li><li><span ></span></li></ul><p ><strong><span >Talent Development & Engagement</span></strong></p><ul><li><span >Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span >Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span >Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span >Support attraction, development, and retention of top Customer Service talents</span></li><li><span ></span></li></ul><p ><strong><span >Customer Service Operations Support</span></strong></p><ul><li><span >Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span >Identify operational gaps and drive improvement actions</span></li><li><span >Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span >Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><p ><span ></span></p><p ><strong><span >Growth Enablement</span></strong></p><ul><li><span >Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span >Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><p ><span ></span></p><p ><strong><span >Additional support</span></strong></p><ul><li><span >Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span >Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span >Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><ul><li><span ><br></span></li></ul><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >University degree. MBA is a plus</span></li><li><span >Excellent Communication skills</span></li><li><span >Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span >Strong collaboration and teamwork skills</span></li><li><span >Excellent Software skills (Microsoft and AI tools </span></li><li><span >Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span >Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Process Development, Standardization & Continuous Improvement</span></strong></p><br><br><ul><li><span>Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span>Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span>Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span>Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li></ul><p><strong><span>Program & Project Management</span></strong></p><br><br><ul><li><span>Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span>Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span>Act as the Customer Service lead for cross-functional projects </span></li></ul><p><strong><span>Stakeholders Management & Governance</span></strong></p><br><br><ul><li><span>Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span>Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span>Represent regional priorities and requirements in global forums</span></li><li><span>Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span>Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span>Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li></ul><p><strong><span>Customer Experience & Service Excellence</span></strong></p><br><br><ul><li><span>Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span>Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span>Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span>Act as escalation point for complex customer issues and critical shipment-related incidents</span></li></ul><p><strong><span>Vendor & Consulting Management</span></strong></p><br><br><ul><li><span>Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span>Ensure effective communication, transparency on progress, and risk management</span></li><li><span>Oversee quality and impact of deliverables to support transformation objectives</span></li></ul><p><strong><span>Talent Development & Engagement</span></strong></p><br><br><ul><li><span>Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span>Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span>Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span>Support attraction, development, and retention of top Customer Service talents</span></li></ul><p><strong><span>Customer Service Operations Support</span></strong></p><br><br><ul><li><span>Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span>Identify operational gaps and drive improvement actions</span></li><li><span>Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span>Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><br><p><strong><span>Growth Enablement</span></strong></p><br><br><ul><li><span>Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span>Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><br><p><strong><span>Additional support</span></strong></p><br><br><ul><li><span>Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span>Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span>Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>University degree. MBA is a plus</span></li><li><span>Excellent Communication skills</span></li><li><span>Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span>Strong collaboration and teamwork skills</span></li><li><span>Excellent Software skills (Microsoft and AI tools </span></li><li><span>Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span>Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div>
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<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Food & Beverage Manager</strong></p><br><p>The Food & Beverage Manager is responsible for overseeing the daily operations of all Food & Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li>Lead and oversee all Food & Beverage operations to ensure exceptional guest experiences and service excellence.</li><li>Drive F&B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li><li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li><li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li><li>Manage and analyze Profit & Loss (P&L) statements and implement action plans to achieve financial targets.</li><li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li><li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li><li>Lead, motivate, coach, and develop the F&B team to achieve operational excellence and high levels of employee engagement.</li><li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li><li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li><li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li><li>Utilize F&B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li></ul><br>Qualifications<br><br><ul><li>Minimum <strong>4 years of experience</strong> in a Food & Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li><li>Minimum <strong>2 years of GCC experience</strong> is required.</li><li>Minimum <strong>2 years of experience in a 5-star hotel property</strong> is required.</li><li>Minimum <strong>1 year of experience in an independent upscale dining restaurant</strong> is considered an added advantage.</li><li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li><li>Experience with <strong>Asian, Italian, and Mediterranean cuisines</strong> is highly preferred.</li><li><strong>WSET Level 1, 2, or 3 certification</strong> is considered an added value.</li><li>Strong knowledge of luxury hospitality service standards and Food & Beverage operations.</li><li>Strong commercial acumen with a proven track record of increasing F&B sales and profitability.</li><li>Proficiency in F&B management systems, POS systems, and other relevant hospitality software.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Highly presentable, professional, and guest-focused.</li><li>Outgoing and energetic personality with strong relationship-building abilities.</li><li>Strong organizational, analytical, problem-solving, and decision-making skills.</li><li>Fluency in English; additional languages will be an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br> Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action.<br> Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br> As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<br> Why This Role Matters Most organizations today are overwhelmed with customer data.<br> Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints.<br> The challenge isn't collecting the data anymore.<br> It's knowing what matters and what to do next.<br> The Monitoring & Research domain sits at the center of that challenge.<br> This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions.<br> It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br> As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br> You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty.<br> We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br> If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<br> What You'll DoOwn the future of Monitoring & Research at Lucidya You'll define the vision, strategy, and roadmap across three key product areas: Social Listening Managed Channels Analytics Voice of Customer (VoC) Your responsibility isn't simply delivering features.<br> It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<br> Turn customer signals into decisions You'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br> You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<br> Lead discovery before delivery You'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br> You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br> Success in this role means building the right thing, not simply building things quickly.<br> Raise the quality bar for AI-powered insights As AI becomes increasingly central to our platform, you'll help define what "trustworthy AI" means in practice.<br> You'll work closely with AI, Data, Design, and Engineering teams to improve: Insight accuracy Sentiment quality Explainability Relevance Customer trust You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<br> Make difficult prioritization decisions Not every good idea belongs on the roadmap.<br> You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br> You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<br> Drive product adoption and business impact You'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br> You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<br> Be a leader beyond product You'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br> You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<br> Who You AreYou have strong product fundamentals You have at least 5 years of product management experience, ideally within B2B SaaS environments.<br> You know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br> You understand that product management is ultimately about creating customer and business value, not managing backlogs.<br> You simplify complexity You're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br> More importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<br> You stay close to customers You don't rely solely on internal opinions to make decisions.<br> You regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br> You're naturally curious about how people work and where products create friction in their lives.<br> You are comfortable making decisions with incomplete information You won't always have perfect data.<br> You can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<br> You communicate with clarity You can explain technical concepts to non-technical audiences and customer problems to technical teams.<br> You build alignment through clear thinking, structured communication, and transparency.<br> You care about outcomes You measure success by customer adoption, customer value, and business impact rather than the number of features released.<br> You're willing to challenge existing thinking when you believe there's a better way to solve a problem.<br> Bonus Points If You Have Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms Experience building AI-powered, analytics-heavy, or data-intensive products Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows Experience working with Arabic-language products, dialects, or regional customer behaviors Knowledge of MENA markets, particularly Saudi Arabia and the GCC Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24 What Success Looks Like Within your first 12 months: Customers trust Lucidya's insights enough to use them in critical business decisions Product adoption and engagement across Monitoring & Research increase meaningfully AI-powered insight experiences become more accurate, actionable, and differentiated Clear product strategy and prioritization frameworks are established across the domain Customer feedback consistently influences roadmap decisions Cross-functional teams have strong alignment around goals, priorities, and outcomes Lucidya is an equal opportunity employer.<br> We believe great teams are built through diverse experiences, perspectives, and backgrounds.<br> If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Develop and execute strategic sales plans to achieve revenue targets in the competitive IT landscape.</li><li>Lead, mentor, and motivate a sales team, fostering a high-performance culture focused on exceeding goals.</li><li>Identify and cultivate relationships with key clients and partners, ensuring long-term business growth.</li><li>Analyze market trends and competitor activities, informing sales strategies and product development.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possesses a Bachelor's degree in Computer Science, Business Administration, or a related field.</li><li>Minimum 5 years of experience in IT sales, demonstrating a proven track record of success.</li><li>Demonstrates experience in the IT industry, including SaaS, cloud computing, or cybersecurity.</li><li>Holds relevant certifications such as CISSP, CCNA, or similar, showcasing technical proficiency.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform, coordinate and execute sales activities for special accounts, to reach sales targets goals to contribute in Etihad's revenue objectives achievement Establish, develop and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization Overview, manage and liaise with own client portfolio to ensure sales targets achievement Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales in order to reach the expected sales target Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts Identify and collect customers' needs to create the best offer for the client to ensure the positive sales conclusion Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications Coordinate and monitor products and services sales on the single client to identify eventual risks for target achievements and implement corrective actions Scan the market and analyze possible clients characteristics to identify their revenue potential for Etihad</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum High School certification or anything above (i.e. vocational certificate / Bachelor Degree / Master degree)</li><li>Minimum of 3 years experience in relevant field (Sales Area)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Define and implement Supply Chain strategy, policies and processes across the region</p><p>Prepare and implement the financial budget for the Supply Chain department and develop key performance indicators for each category in line with corporate objectives</p><p>Ensure complete documentation is in place for contracts with various forwarders</p><p>Ensure Regular Hygiene, HSE and Food Safety at our Distribution Centre</p><p>Ensure regular maintenance of equipment in DC Premises.</p><p>Ensure regular maintenance of Distribution Centre as well.</p><p>Ensure clearly defined SOPs are in place and distributed to suppliers and ensure the necessary documentation for shipment, customs clearance etc.</p><p>Set up effective systems and SOPs in warehouse and control store returns and damages</p><p>Improve the efficiency in delivery from warehouse and implement cost saving measures in logistics and warehouse</p><p>Ensure complete inventory control on warehouse and operations, ensuring minimum wastage and shrinkage</p><p>Ensure optimum productivity from warehouse personnel and optimum utilization of warehouse space</p><p>Monitor and review stock availability and replenishment performance for stores and buying teams with regular reports to management team</p><p>Implement a system of uninterrupted Inventory in warehouse and stores</p><p>Monitor and review to ensure supplier deliveries schedules are on track and report to management team ensuring processes are in place and corrective action is taken when service level agreements are not met</p><p>Investigate and resolve long-standing or complex store delivery problems</p><p>Conduct frequent review of slow moving, non-moving and obsolete merchandise and report to the regional team</p><p>Work closely with the IT team to ensure support systems effectively deliver supply chain requirements</p><p>Identify opportunities for process improvement in areas such as vendor management, stock replenishment and implement necessary changes</p><p>Lead, coach, and manage the performance of staff in line with good people management practices</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Supply Chain, Business or Retail</li><li>Minimum of 8 years of experience</li><li>Previous management required & Previous industry experience required</li></ul><p>Key Skills and Competencies</p><p>Skills / Knowledge</p><ul><li>Knowledge of international best practices in supply chain and logistics</li><li>Knowledge of LFS, SAP & Microsoft Office</li></ul><p>Competencies</p><ul><li>Customer focus</li><li>Integrity</li><li>Teamwork</li><li>Communication</li><li>Results focus</li><li>People Management</li><li>Operations management</li><li>Decision making</li><li>Finding creative solutions</li><li>Negotiating and influencing</li><li>Planning & organising</li><li>Analytical thinking</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. </p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. </p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><ul><li>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.</li><li>Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.</li><li>Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.</li><li>Direct all Sales operations for the hotel to maximize revenue opportunities for all segments and channels.</li><li>Establish and grow our market share by developing and maintaining relationships with all clients.</li><li>Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.</li><li>Remain up to date with regional and international developments and convert these into sales opportunities.</li><li>Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales</li></ul><br>Qualifications<br><br><ul><li>Preferably Bachelor’s Degree and/or Hotel Management degree.</li><li>Minimum of 2 years in a similar capacity with proven records.</li><li>Knowledge of hotel features, benefits, and competing hotels within the market.</li><li>Strong interpersonal and problem solving abilities.</li><li>Excellent written and verbal communication skills.</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong></p><br><p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity<br>to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p><br> </div>
<p><h4>About the role</h4>
<p>We’re hiring a virtual assistant (VA) to support daily operations, communication, and execution across multiple business functions.<br>
This is not a passive admin role.<br>
You’ll act as a reliable execution partner, ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.<br>
If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.</p>
<h4>What you’ll own</h4>
<p><strong>Calendar, inbox & admin management (core)</strong><br>
Manage calendars, schedule meetings, and coordinate across time zones<br>
Organize inboxes, respond to emails, and flag priorities<br>
Draft professional communication (emails, memos, documents)<br>
Prepare meeting notes and track follow-ups</p>
<p><strong>Data & system management</strong><br>
Maintain records in:<br>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
<li>CRMs like HubSpot / Salesforce</li>
Keep data accurate, updated, and well-structured<br>
Organize files across:<br>
<li>Google Drive</li>
<li>Dropbox</li>
<li>Microsoft SharePoint</li></p>
<p><strong>Research & task execution</strong><br>
Conduct research on:<br>
<li>Competitors</li>
<li>Vendors</li>
<li>Market insights</li>
Compile findings into structured summaries or presentations<br>
Support ad hoc requests and small projects</p>
<p><strong>Client, vendor & communication support</strong><br>
Respond to client inquiries or route them appropriately<br>
Follow up with vendors and track outstanding items<br>
Ensure clear, timely communication across stakeholders</p>
<p><strong>Operations & project support</strong><br>
Assist with:<br>
<li>Invoicing and expense tracking</li>
<li>Light bookkeeping (if required)</li>
Maintain project trackers in:<br>
<li>Asana</li>
<li>Trello</li>
<li>Notion</li>
<li>Monday.com</li>
Keep workflows organized and updated</p>
<h4>What makes you a strong fit</h4>
<li>You are highly organized and detail-oriented</li>
<li>You take initiative without being asked</li>
<li>You communicate clearly and professionally</li>
<li>You can manage multiple tasks without losing track</li>
<li>You are reliable and follow through consistently</li>
<h4>Required experience & skills</h4>
<li>1-2 years of virtual assistant, admin, or operations support experience</li>
<li>Strong proficiency in Microsoft Office / Google Workspace</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong time management and organizational ability</li>
<li>Reliable internet and ability to work independently</li>
<h4>Nice to have (top candidates)</h4>
<li>Experience with CRMs: HubSpot / Salesforce / Zoho</li>
<li>Familiarity with QuickBooks and Xero</li>
<li>Experience supporting founders, startups, remote teams</li>
<li>Handling multiple clients or executives simultaneously</li>
<h4>What a typical day looks like</h4>
<li>Manage calendar and inbox, prioritizing urgent tasks</li>
<li>Update CRM records and organize documents</li>
<li>Prepare reports, documents, or presentations</li>
<li>Conduct research for ongoing projects</li>
<li>Follow up with vendors and stakeholders</li>
<li>Review tasks and prepare next-day priorities</li>
<p>In short:<br>
You ensure operations run smoothly and nothing slips through the cracks.</p>
<h4>Key metrics (KPIs)</h4>
<li>Tasks completed accurately and on time</li>
<li>Zero missed meetings or scheduling errors</li>
<li>Fast and professional communication response times</li>
<li>Organized and up-to-date records</li>
<li>Positive feedback from clients and stakeholders</li>
<h4>Why this role stands out</h4>
<li>High ownership and autonomy</li>
<li>Exposure to multiple business functions</li>
<li>Opportunity to grow into:<br>
Operations manager<br>
Executive assistant<br>
Project coordinator</li>
<h4>Apply now</h4>
<p>If you:<br>
Are highly organized<br>
Take ownership of tasks<br>
Communicate clearly and reliably<br>
This role is a strong fit.</p></p><p></p>
<p>Administrative Cashier, BLS - Administration Note: please make sure to mention the following reference when you apply for this position(BLS925_x0001_) by the deadline of 31st May, 2026. Reporting line: Assistant Admin Manager. Responsibilities: Ensure processing of stock allocation, return material authentication, stock rotations, goods return notes (GRN), and filing of all documents related to outbound transactions are completed within the time frame. Input and process sales orders including receipt of customer POs, processing invoices, credit notes and more. Maintain reports and ensure all relevant documents are filed fully for future reference. Facilitate the release and picking of orders through the system. Co-ordinate with the inbound supply chain team to do necessary price changes, stock releases and reservations. Receive, record, and deposit cash from cash sales drivers with the Head Cashier. Prepare petty cash requests and maintain records. Ensure good customer service and on-time deliveries. Check actual stocks against records on a regular basis, maintain accurate records of receipts, landed costs and other information as may be necessary on relevant systems. To apply for this position, please use the form below and mention the reference (BLS925_x0001_) at the beginning of your email. *Your information may be retained and processed for the purpose of this application or future opportunities. By submitting your CV you have confirmed that you have read and accepted our Privacy Policy .</p><p><strong>Desired Candidate Profile</strong></p><div><h3>Your profile:</h3><p>Diploma in accounting, business, administration, or a related field. Willing to accept flexible duty times.</p><h3>Years of experience and other skills:</h3><ul><li>Two or more years of office administration experience.</li><li>Proficiency in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).</li><li>Knowledge of Oracle ERP is required (full cycle from Sales Order Creation till invoicing).</li><li>Good communication skills - Fluency in English, reading, writing, and speaking is a compulsory pre-requisite.</li><li>Spoken/written Arabic language is desirable.</li><li>Numerate, with basic accounting skills.</li></ul></div>
<p><h4>About the role</h4>
<p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p>
<p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p>
<p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p>
<h4>Responsibilities</h4>
<strong>Bookkeeping & financial operations</strong><br>
<li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li>
<li>Process invoices, expenses, reconciliations, and transaction tracking</li>
<li>Support payroll calculations and ensure timely and accurate payment processing</li>
<li>Prepare and organize required financial and tax documentation</li>
<li>Assist in maintaining compliance with financial processes and reporting standards</li>
<li>Support implementation and optimization of accounting systems and workflows</li>
<li>Maintain organized digital records for financial reporting and audit readiness</li>
<strong>Inventory management</strong><br>
<li>Monitor inventory levels, stock movement, and usage trends</li>
<li>Coordinate inventory ordering and restocking processes</li>
<li>Maintain accurate inventory tracking systems and documentation</li>
<li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li>
<li>Generate inventory reports and cost tracking summaries as needed</li>
<strong>Vendor & expense management</strong><br>
<li>Build and maintain professional vendor relationships</li>
<li>Track vendor invoices, contracts, payment schedules, and obligations</li>
<li>Execute expense management and vendor optimization initiatives</li>
<li>Coordinate vendor communications regarding orders, billing, or service issues</li>
<li>Support cost control and operational efficiency efforts</li>
<strong>Administrative & operational support</strong><br>
<li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li>
<li>Create and update spreadsheets, trackers, and operational reports</li>
<li>Support internal process consistency and administrative workflows</li>
<li>Ensure data accuracy across reports, systems, and operational records</li>
<li>Assist leadership with administrative and operational support tasks as needed</li>
<h4>What makes you a strong fit</h4>
<li>Highly detail-oriented with strong accuracy and organizational discipline</li>
<li>Reliable, proactive, and comfortable working independently in a remote environment</li>
<li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li>
<li>Enjoys creating structure, maintaining systems, and improving operational processes</li>
<li>Communicates professionally and effectively with vendors and internal stakeholders</li>
<li>Process-driven with strong ownership and follow-through</li>
<h4>Required experience & skills</h4>
<li>Proven experience in bookkeeping, accounting support, or financial administration</li>
<li>Hands-on experience with inventory management and vendor coordination</li>
<li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li>
<li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Ability to prioritize tasks and manage workflows independently</li>
<h4>Preferred experience & tools</h4>
<li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li>
<li>Familiarity with U.S. small business tax processes and compliance requirements</li>
<li>Experience with inventory management systems and operational reporting</li>
<li>Exposure to payroll processing and vendor contract management</li>
<li>Experience creating operational SOPs or process documentation</li>
<h4>Education</h4>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li>
<li>Relevant certifications or bookkeeping/accounting training are a plus</li>
<h4>What does a typical day look like?</h4>
<p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p>
<li>Manage and reconcile financial transactions and bookkeeping records</li>
<li>Process payroll-related tasks and maintain compliance documentation</li>
<li>Monitor inventory levels and coordinate restocking activities</li>
<li>Communicate with vendors and manage payment tracking</li>
<li>Update spreadsheets, reports, and operational documentation</li>
<li>Support process organization and improve administrative efficiency</li>
<p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Accuracy and timeliness of bookkeeping and payroll processing</li>
<li>Inventory accuracy and stock availability</li>
<li>Vendor performance and expense optimization</li>
<li>Compliance with reporting and documentation requirements</li>
<li>Organization and reliability of operational systems and records</li>
<li>Timely completion of administrative and financial workflows</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (bookkeeping or inventory management scenario)</li>
<li>Final interview</li>
<li>Offer & background verification</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are a real estate company looking for a secretary with the following responsibilities:</p><p><br></p><p>Admin:</p><ul><li>Deal with tenant admin requests and respond to calls / emails</li><li>Manage day to day office and administrative tasks</li><li>Prepare documents and reports using MS word, excel and other MS office tools</li><li>Assist with basic office hospitality and support general office coordination and communication</li></ul><p><br></p><p><br></p><p>Marketing</p><ul><li>Social media management </li><li>Basic photography and videography for rental units</li></ul><p><br></p><p>Maintenance</p><ul><li>Receive maintenance requests from tenants via whatsapp, calls and emails</li><li>Organize and schedule maintenance requests between maintenance team and tenants</li><li>Record completed maintenance requests</li><li>Prepare reports for Management regarding pending and completed maintenance requests</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements:</p><ul><li>Philipino nationality </li><li>Fluent english speaker and writer</li><li>Proficient in Microsoft office (Word and Excel)</li><li>Basic photography and videography skills for social media content</li><li>Well-organized, presentable and good communication skills</li><li>Prior experience in a similar role is a plus</li></ul></div>