HCP Automotive jobs

<p>Role Details Service Manager Multi-Site We are looking for an experienced Service Manager to oversee aftersales operations across multiple sites in Bahrain . You will work closely with the Workshop Managers and their teams to ensure consistent performance, strong customer satisfaction, and compliance with manufacturer standards.</p><p>The Role Oversee service operations across multiple dealership sites Support and develop the Workshop Managers and their teams to improve performance Monitor manufacturer KPIs and operational targets, ensuring consistent standards across all locations Maintain a strong focus on customer satisfaction, productivity and workshop efficiency Identify opportunities to improve processes and share best practice between sites Build and maintain effective working relationships with the manufacturer and internal stakeholders Support budget management and ensure each site meets its financial and operational objectives</p><p><strong>Desired Candidate Profile</strong></p><p>Background in managing aftersales or service operations within a volume automotive dealership group Experience overseeing multiple sites or managing large, high-volume operations Good understanding of manufacturer standards, KPIs and aftersales performance Strong leadership skills with the ability to support, coach and develop management teams Organised, practical and able to manage competing priorities across several locations Strong communication and relationship-building skills; Fluency in Arabic is highly advantageous</p>

<p>Role Details Are you an experienced Service Leader with a strong background in the automotive industry? This is an exciting opportunity to lead a state-of-the-art aftersales operation in Bahrain . You will be a hands-on leader who is happy to lead by example, working closely with your team to achieve strong results. Your attention to detail will be important in managing manufacturer KPIs, and your ability to support and develop your team will help improve performance across the department. The main priority is providing an excellent customer experience while maintaining strong KPI performance.</p><p>The Role</p><ul><li>Lead and develop a high-performing aftersales team within a modern facility</li><li>Drive performance against manufacturer KPIs and internal targets</li><li>Maintain a strong focus on customer satisfaction and service excellence</li><li>Implement continuous improvement initiatives across processes and people</li><li>Take a hands-on approach to leadership, supporting the team on the ground</li><li>Develop and maintain strong relationship with OEM</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in Aftersales or Service Management within a premium automotive dealership</li><li>Strong understanding of manufacturer KPIs and performance management</li><li>A detail-oriented approach with excellent organisational skills</li><li>Demonstrated leadership and coaching ability to develop high-performing teams</li><li>Excellent communication skills, both written and verbal, fluency in English is essential</li><li>Experience with premium automotive brands is required</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Details <p>Are you an experienced <strong>Service Leader</strong> with a strong background in the automotive industry? This is an exciting opportunity to lead a state-of-the-art aftersales operation in <strong>Bahrain</strong>.</p><br><br> <p>You will be a hands-on leader who is happy to lead by example, working closely with your team to achieve strong results. Your attention to detail will be important in managing manufacturer KPIs, and your ability to support and develop your team will help improve performance across the department. The main priority is providing an excellent customer experience while maintaining strong KPI performance.</p><br><br> <p><strong>The Role</strong></p><br><br> <ul> <li>Lead and develop a high-performing aftersales team within a modern facility </li><li>Drive performance against manufacturer KPIs and internal targets </li><li>Maintain a strong focus on customer satisfaction and service excellence </li><li>Implement continuous improvement initiatives across processes and people </li><li>Take a hands-on approach to leadership, supporting the team on the ground </li><li>Develop and maintain strong relationship&nbsp;with OEM </li></ul> <p> <strong>Candidate Profile</strong></p><br><br> <ul> <li>Proven experience in Aftersales or Service Management within a <strong>premium automotive dealership</strong> </li><li>Strong understanding of manufacturer KPIs and performance management </li><li>A detail-oriented approach with excellent organisational skills </li><li>Demonstrated leadership and coaching ability to develop high-performing teams </li><li>Excellent communication skills, both written and verbal, fluency in English is essential </li><li>Experience with premium automotive brands is required </li></ul> <p> <strong>What’s on Offer</strong></p><br><br> <ul> <li>Competitive, tax-free expatriate salary and benefits </li><li>Opportunity to work in a modern, high-performing environment </li></ul> Apply now <br> <br> Set up alerts <br> <br> <br> <br> <br> </div>