Delivery Hero SE jobs
12 Jobs Found
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. </li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. </li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. </li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers. <br>
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<strong>Assortment: </strong></li><li>Ensuring cost efficiency across our consumers that meets their needs/wants. </li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. </li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts. </li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. <br>
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<strong>Price: </strong></li><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. </li><li>Collecting market prices and conducting country price audits. <br>
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<strong>Promos: </strong></li><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. </li><li>Developing the country promotion calendar. </li><li>Following up and ensuring effective execution of all activities required for each promotional event. </li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. </li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p>We’re looking for an Associate Commercial Specialist to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p>Bridge between category managers and admin team to ensure clear guidance and task implementation in a timely manner. Assistance to the commercial team when it comes to delicate data collection and consolidation that would reflect on the business.</p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Work closely with the commercial team to assist on daily BAUs and report any discrepancies or issues at a cross functional level.</li><li>Analyze and support the development and execution of cross functional commercial and operational strategies efficiently.</li><li>Develop new business leads for the commercial team that can support in finding new profitable vendors/accounts by utilizing CRM to manage and retain sales</li><li>File, maintain and track all commercial contractual agreements and ensure implementation of them to avoid loss of margins.</li><li>Identify invoicing or billing problems from EOBs and work to correct the errors.</li><li>Assist the campaign manager in the execution of the trade plan and analyze effectiveness of revenue generating plans.</li><li>Lead the commercial admin team by fostering and encouraging an environment of open communication and consistent recognition of individual and team accomplishments which in return will provide more clarity to their roles.</li><li>Generating, preparing, scheduling, and sending operations reports.</li><li>Maintain the country’s commercial Master files (SOPs, LPOs, SLAs, etc.)</li><li>Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc.)</li><li>Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.</li><li>Work as a cross functional bridge between category managers, accounting team, demand planner and inventory controller to ensure we have the correct inventory at the stores (No OOS or OVS) by analyzing the current inventory statement, running report of daily inventory adjustment, sales, and purchases.</li><li>Monitor demand forecasts and update the ordering parameters.</li><li>Daily monitoring of stock and assist in the issuance of orders to the stores and tracking receipt of such orders.</li><li>Managing the relevant inventory in coordination with the Category Manager </li><li>Food safety</li><li>Liaising with suppliers for improving collaborative forecasting planning and replenishment</li><li>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Minimum 3 years of proven work experience within the FMCG industry</li><li>Have a good understanding of SKUs, Local suppliers & reporting.</li><li>Knowledge of social media and analytics software – working knowledge of Hootsuite, Google Analytics, Facebook Insights, etc.</li><li>Creative and strategic content creation and excellent writing skills in both English and Arabic.</li><li>Being data-driven and passionate about reporting the results is a plus</li><li>Advanced Excel proficiency is essential for this role.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Company Description</p><br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Description</p><br><p>When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.</p><br><p>Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!</p><br><p>Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.</p><br><p>As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart</p><br><p>We’re looking for Store Leadership to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><ul><li><p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders</p><br></li><li><p>Manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</p><br></li><li><p>Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assess the inventory and issue orders based on the input and assessment of demand planner plus physical stock assessment</p><br></li><li><p>Inventory management: Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule</p><br></li><li><p>Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP</p><br></li><li><p>Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP</p><br></li><li><p>Monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p><br></li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li><p>You have at least 3-5 years of experience in supermarket or restaurant </p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills. </p><br></li><li><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><br></li><li><p>Ensuring implementation of actions pertinent to store-related shrinkages</p><br></li><li><p>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong><u>Role Summary:</u></strong></p><br><p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure SOP compliance by the sales team and optimize SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.</li><li>Roll out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Business or any related field.</li><li>5+ years of BI/analytics with exposure to sales.</li><li>Highly analytical & numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.</li><li>Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.</li><li>Passionate about sales: metrics driven with a deep understanding of branding.</li><li>Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.</li><li>Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Description</p><br><ul><li>Identify and acquire new restaurant partners through cold calls, field visits, and networking.</li><li>Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets.</li><li>Present Talabat’s value proposition, negotiate contracts, and close partnership agreements.</li><li>Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings.</li><li>Encourage clients/ restaurants to upload pictures of their menu on Talabat.</li><li>Implement promotions, coupons, and vouchers to boost and generate sales growth.</li><li>Collect market intelligence and competitor activity to refine sales strategies.</li><li>Maintain accurate records of all sales activities and client interactions using CRM tools.</li><li>Provide feedback from partners to help improve our platform and services.</li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li>Bachelor’s degree in Business, Marketing, or a related field.</li><li>1–3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English & Arabic.</li><li>A valid driving license is must.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for a Admin to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, <strong>Bahrain</strong>, Egypt, Oman and Iraq!<br>
</p><br><p>What's on your Plate?</p><br><ul><li><p><strong>Content Management: </strong>Oversee the day-to-day content updates, product listings, Price change, and promotional activities.</p><br></li><li><p>Checking the images in Talabat App weekly and uploading the ones that are missing</p><br></li><li><p>Changing the barcodes, cost price and description as per operation’s request</p><br></li><li><p><strong>Master File Supplier:</strong> Maintain the master file, ensuring all product information including descriptions, specifications, and images & prices are up-to-date and accurate.</p><br></li><li><p>Updates the google sheet for all the changes in barcodes, price and description.</p><br></li><li><p>Maintains the country’s Assortment/Google File</p><br></li><li><p><strong>Performance Reporting: </strong>Generate and analyze reports on product performance & Suppliers performance.</p><br></li><li><p><strong>Supplier Agreements:</strong> Update terms of agreements with suppliers, manage the contractual process, and ensure all agreements are filed systematically and accessible for review and compliance</p><br></li><li><p>Prepare and coordinate team scheduling to support operational requirements and maintain workforce efficiency.</p><br></li></ul><br>Qualifications<br><ul><li>You have 1-2 years of experience within data recording and the administrative field </li><li><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><br></li><li><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:</strong></p><br><p><br>
Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.</p><br><p><br>
<strong>What’s On Your Plate?</strong></p><br><ul><li>Reporting and monitoring of KPIs and performance SLAs to maintain operational excellence.</li><li>Analysing and deriving insights from large, complex sets of data.</li><li>Identify and solve logistics performance related problems utilizing these insights.</li><li>Proactively suggest areas for improvements to deliver optimal performance to logistics and other functions in the business.</li><li>Use data, statistical models and research to detect trends and make predictions of the future based on insights gained</li><li>Create and enhance data visualization and analytical tools to support business goals.</li><li>Manage the implementation of Performance Management projects including post implementation support.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree, preferably in Information Systems or STEM</li><li>Proficiency with SQL is preferred</li><li>+5 years’ experience, analytical roles in tech start-ups and/or in pricing highly preferred</li><li>Strong interpersonal and communication skills (written and verbal)</li><li>Very strong analytical skills and problem-solving with complex data sets</li><li>Strong research, presentation, and analytical skills</li><li>Strong business acumen, and statistics knowledge.</li><li>Highly computer literacy with proficiency in the use of Google suite or MOffice (Sheets/Excel & Slides/ PowerPoint)</li><li>An individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's on your plate?</strong></p><br><p><strong>1. Rider Training & Onboarding</strong></p><br><ul><li><p>Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs.</p><br></li><li><p>Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders.</p><br></li><li><p>Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective.</p><br></li><li><p>Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools).</p><br></li><li><p>Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings.</p><br></li><li><p>Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification.</p><br></li><li><p>Track and report on training KPIs to leadership, and manage the training budget.</p><br></li><li><p>Step in personally to deliver theoretical training sessions when needed.</p><br></li></ul><p><strong>2. Rider Engagement</strong></p><br><ul><li><p>Develop and execute initiatives that improve overall rider satisfaction and long-term retention.</p><br></li><li><p>Continuously strengthen the rider value proposition in line with market and competitor benchmarks.</p><br></li><li><p>Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders.</p><br></li><li><p>Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged.</p><br></li><li><p>Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product.</p><br></li><li><p>Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels.</p><br></li><li><p>Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><br></li></ul><p><strong>3. Rider Health & Safety</strong></p><br><ul><li><p>Lead initiatives to reduce rider accidents and improve overall road safety performance.</p><br></li><li><p>Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers.</p><br></li><li><p>Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation.</p><br></li><li><p>Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations.</p><br></li><li><p>Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed.</p><br></li><li><p>Support the team in delivering practical, hands-on training when required.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>5–8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Job Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br>
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We’re looking for a Specialist Category Management to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! The fresh food department includes Produce, Deli, Bakery, Meat & Poultry, Fish & Seafood, and<br>
Ready to eat.<br>
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<strong>What's On Your Plate?</strong><br>
Assists FF Category Manager in:</p><br><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 3+ years of experience in progressive development and management of multiple fresh food categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have technical fresh food knowledge that enables you to provide your manager with accurate information</li><li>Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Job Description<br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>A Rider Engagement Specialist will be the voice of a Rider at Talabat. They should excel at two-way communication with Rider’s to understand their expectations, preferences and problems faced and implement campaigns addressing those problems. End goal is to increase Rider Happiness Index and decrease Rider Attrition</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Design and execute creative engagement activities (social events, sporting events, CSR events etc) for our Rider’s at a city/country level in coordination with several stakeholders</li><li>Plan budget, track actual spends, maximise impact and evaluate success</li><li>Track Rider NPS across the city(s). Analyse and recognise patterns in the data to shape engagement activities</li><li>Do partnerships to arrange freebies or subsidised goodies for Riders (ex: fuel discounts, bike servicing vouchers, discounted meals etc)</li><li>Conduct regular surveys, focused group discussions and frequent interactions with Rider’s to hear their issues and understand their needs</li><li>Share feedback on Rider sentiment, issues faced at an area/zone level regularly with City Manager</li><li>Implement and regulate communication channels between Rider’s, 3PLs and other internal stakeholders for a continuous two-way communication</li><li>Be the custodian for smooth offboarding/exit processes for our Rider’s</li><li>Continually analyze DATA and assist in the creation of action plans and improvement initiatives;</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree with at least 3-5 years of experience in an employee experience role</li><li>Proven track record of taking ownership and driving results</li><li>Prior experience in offline, online engagement activities</li><li>Ability to manage multiple projects at the same time with cross-functional teams</li><li>Strong interpersonal and communication skills, including strong writing and speaking skills. English and Arabic is a must, Urdu is a plus</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills, experience of managing a large group of people, preferably blue-collared employees</li></ul><br><br> </div>