hotel and restaurant
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<p>The Head Chef of Arabic Cuisine will lead the culinary operations for all Arabic food outlets, developing authentic, modern, and high-quality Arabic dishes. This role combines deep heritage knowledge of Middle Eastern cuisine with leadership, creativity, and operational excellence. The Head Chef will ensure menu innovation, consistent food quality, cost control, team training, and adherence to international hygiene standards.</p><p><strong>Key Responsibilities</strong></p><p><strong>Culinary Leadership & Operations</strong></p><ul><li>Lead the daily kitchen operations for Arabic cuisine sections across multiple outlets.</li><li>Ensure consistent preparation and presentation of high-quality dishes that reflect authentic Arabic culinary traditions.</li><li>Oversee recipe development, tasting panels, and continuous menu refinement.</li><li>Maintain standards of portioning, plating, and flavor profiles according to brand guidelines.</li></ul><p><strong>Menu Development</strong></p><ul><li>Design and execute traditional and contemporary Arabic menus, including Levantine, Khaleeji, North African, and GCC specialties.</li><li>Develop seasonal menus, banquet menus, and special event concepts.</li><li>Incorporate regional ingredients and modern techniques while preserving cultural authenticity.</li></ul><p><strong>Team Management</strong></p><ul><li>Recruit, train, and mentor culinary staff specializing in Arabic cuisine.</li><li>Create a positive kitchen culture focused on teamwork, respect, and professional growth.</li><li>Conduct performance evaluations and ensure continuous skill development.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure kitchen operations comply with HACCP, ISO, or international food safety standards.</li><li>Conduct regular inspections of kitchen equipment, storage, and food handling processes.</li><li>Maintain high standards of cleanliness and sanitation at all times.</li></ul><p><strong>Financial & Operational Control</strong></p><ul><li>Manage kitchen budgets, food costs, and labor costs.</li><li>Develop cost-effective menus and optimize ingredient usage to reduce waste.</li><li>Collaborate with procurement to ensure quality sourcing of Arabic spices, meats, produce, and specialty ingredients.</li></ul><p><strong>Guest Experience & Brand Representation</strong></p><ul><li>Engage with guests during events, tastings, and VIP functions.</li><li>Act as an ambassador for the brand's culinary identity.</li><li>Participate in media features, culinary festivals, and chef collaborations when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience</strong></p><p><strong>Experience</strong></p><ul><li>Minimum 812 years of culinary experience, with at least 5 years in a leadership role as Head Chef or Senior Sous Chef.</li><li>Proven international experience in luxury hotels, fine-dining restaurants, or large-scale catering.</li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Mastery of Arabic cuisines: Levantine, Gulf, Egyptian, Moroccan, and North African.</li><li>Strong leadership, communication, and team-building skills.</li><li>Expertise in menu creation, flavor balance, and ingredient sourcing.</li><li>Ability to work in fast-paced, multicultural environments.</li><li>Strong budgeting, scheduling, and cost-control abilities.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Passionate about Arabic culinary heritage.</li><li>Creative and open to innovation while respecting tradition.</li><li>High integrity, professionalism, and adaptability.</li><li>Strong organizational and multitasking capabilities.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Food quality and guest satisfaction ratings.</li><li>Food cost percentage and waste reduction.</li><li>Staff retention and training success.</li><li>Menu performance and revenue growth.</li><li>Compliance with hygiene and safety standards.</li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Food and Beverage Team Member </strong></p><br><p>As a Food and Beverage Team Member, you’ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you’re a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests’ overall experience.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li><strong>Engage in conservation</strong> efforts and help preserve wildlife.</li><li><strong>Enjoy sustainable adventures</strong> with exclusive rewards.</li><li><strong>Celebrate locality</strong> and heritage in a vibrant community.</li><li><strong>Advance your career</strong> with global development opportunities.</li><li><strong>Drive change</strong> through impactful social initiatives.</li><li><strong>Collaborate</strong> with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><p><strong><em>For Waitress/Waiter:</em></strong></p><br><ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Take and accurately record food and beverage orders.</li><li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li><li>Handle guest inquiries and resolve complaints with a positive attitude.</li><li>Maintain a clean and organized work area.</li><li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li><li>Follow health and safety regulations at all times.</li></ul><p><strong><em>For Host/Hostess:</em></strong></p><br><ul><li>Welcome and greet guests as they enter the restaurant/bar.</li><li>Manage reservations and assign tables based on availability and guest preferences.</li><li>Provide accurate wait times and manage guest seating efficiently.</li><li>Maintain a friendly and professional demeanor throughout each guest interaction.</li><li>Handle guest inquiries and concerns in a timely and courteous manner.</li><li>Coordinate with waitstaff and management to ensure smooth service operations.</li></ul><p><strong><em>For Bartender:</em></strong></p><br><ul><li>Maintain a clean and organized bar area.</li><li>Check identification to verify the legal drinking age of guests.</li><li>Engage with guests to create a memorable experience and provide recommendations.</li><li>Handle cash and credit transactions accurately.</li><li>Restock and replenish bar supplies as needed.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in a Food & Beverage role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li><li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li><li>Strong attention to detail and a commitment to delivering exceptional guest service.</li><li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLES</strong></p><br> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Food and beverage team member</strong></p>
<p>As a food and beverage team member, you’ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you’re a waitress/waiter, host/hostess, or bartender, your role is crucial in delivering high-quality service and enhancing our guests’ overall experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>For waitress/waiter:</strong></p>
<ul>
<li>Greet and seat guests in a friendly and professional manner.</li>
<li>Take and accurately record food and beverage orders.</li>
<li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li>
<li>Handle guest inquiries and resolve complaints with a positive attitude.</li>
<li>Maintain a clean and organized work area.</li>
<li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li>
<li>Follow health and safety regulations at all times.</li>
</ul>
<p><strong>For host/hostess:</strong></p>
<ul>
<li>Welcome and greet guests as they enter the restaurant/bar.</li>
<li>Manage reservations and assign tables based on availability and guest preferences.</li>
<li>Provide accurate wait times and manage guest seating efficiently.</li>
<li>Maintain a friendly and professional demeanor throughout each guest interaction.</li>
<li>Handle guest inquiries and concerns in a timely and courteous manner.</li>
<li>Coordinate with waitstaff and management to ensure smooth service operations.</li>
</ul>
<p><strong>For bartender:</strong></p>
<ul>
<li>Maintain a clean and organized bar area.</li>
<li>Check identification to verify the legal drinking age of guests.</li>
<li>Engage with guests to create a memorable experience and provide recommendations.</li>
<li>Handle cash and credit transactions accurately.</li>
<li>Restock and replenish bar supplies as needed.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a food & beverage role is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li>
<li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li>
<li>Strong attention to detail and a commitment to delivering exceptional guest service.</li>
<li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>
<h2 class="h5">Job description</h2>
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<span>We are seeking a skilled and passionate Barista – Specialty Hot Drinks to join our hospitality team.<br> The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.<br> The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages , while maintaining consistency, presentation, and quality throughout service.<br> The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.<br> Key Responsibilities: Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.<br> Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks .<br> Prepare and execute signature hot drinks , including seasonal and creative beverage recipes.<br> Create and maintain high-quality latte art where required.<br> Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.<br> Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.<br> Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.<br> Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.<br> Maintain a clean, organised, and fully stocked barista station throughout service.<br> Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.<br> Carry out daily opening and closing procedures, including equipment cleaning and calibration.<br> Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.<br> Minimise product waste while maintaining quality and consistency.<br> Follow all food safety, hygiene, health, and safety procedures.<br> Ensure all beverages are presented according to the concept's quality and aesthetic standards.<br> Work closely with the service and kitchen teams to ensure smooth and efficient operations.<br> Assist with the development and testing of new specialty beverages and seasonal drink menus when required.<br> Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.<br> Strong knowledge of specialty coffee preparation and espresso-based beverages .<br> Proven ability to operate and maintain professional espresso machines and grinders.<br> Strong milk steaming, texturing, and latte art skills.<br> Experience preparing signature and specialty hot beverages .<br> Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.<br> Good understanding of food safety and hygiene standards.<br> Excellent customer service and communication skills.<br> Ability to work efficiently under pressure in a high-volume environment.<br> Strong attention to detail and commitment to consistency.<br> Professional grooming and presentation.<br> Fluent English communication skills; additional languages are an advantage.<br> Barista or specialty coffee certification is preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Oversee the daily operations, ensuring exceptional service and guest satisfaction. Manage and train restaurant staff, fostering a positive and efficient work environment. Develop and implement innovative strategies to enhance the dining experience and increase revenue. Curate and maintain an extensive wine list, providing expert recommendations to guests. Ensure compliance with health and safety regulations and uphold the highest standards of cleanliness and presentation. Collaborate with the culinary team to create and update the menu, reflecting seasonal ingredients and trends. Monitor inventory levels and oversee purchasing to ensure the restaurant is well-stocked. Handle guest feedback and resolve any issues to maintain a high level of service. Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as an Assistant Restaurant Manager, preferably in a fine dining or upscale restaurant environment. Exceptional leadership skills with a passion for hospitality and guest service. Strong communication and interpersonal skills, with the ability to engage with guests and staff. Knowledge of Greek cuisine and culture is a plus. Ability to thrive in a fast-paced environment and manage multiple tasks efficiently. Flexibility to work evenings, weekends, and holidays as required.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. She is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.</p><br></li><li><p>Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.</p><br></li><li><p>Have an extensive knowledge of the menu’s and other F&B outlets.</p><br></li><li><p>Serving in either conference rooms or F&B outlets if required.</p><br></li><li><p>Taking orders from the guests, explaining the menu and advising the guest on their decision-making.</p><br></li><li><p>Liaising with management for advice if required.</p><br></li><li><p>Communicating with the kitchen about the orders and being very clear about special wishes of guests.</p><br></li><li><p>Consistently upsell of food & beverages and making guests aware of promotions.</p><br></li><li><p>If necessary preparing orders like drinks and preparing snacks, bread.</p><br></li><li><p>Serving at parties and reception if required.</p><br></li><li><p>Dealing with the payments and doing closure paperwork if required.</p><br></li><li><p>Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.</p><br></li><li><p>Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.</p><br></li><li><p>Responsible for cleaning tasks during and after service.</p><br></li><li><p>Provide the perfect service experience for restaurant patrons</p><br></li><li><p>Ensure the guest feels important and welcome in the restaurant</p><br></li><li><p>Ensure hot food is hot and cold food is cold</p><br></li><li><p>Adhere to timing standards for products and services</p><br></li><li><p>Look for ways to consolidate service and increase table turns</p><br></li><li><p>Present menu, answer questions, and make menu recommendations</p><br></li><li><p>Serve customers in an accommodating manner</p><br></li><li><p>Apply positive suggestive sales approach to guide guests</p><br></li><li><p>Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates</p><br></li><li><p>Look for ways to avoid waste and limit costs</p><br></li><li><p>Assist in keeping the restaurant clean and safe</p><br></li><li><p>Deliver food and beverages to any table as needed</p><br></li><li><p>Must follow all cash handling policies and procedures</p><br></li><li><p>Report to property on time and in proper uniform</p><br></li><li><p>Process payments of food and drink orders with the cash register</p><br></li><li><p>Coordinate with kitchen staff to deliver accurate food orders</p><br></li><li><p>Making sure that all the guest areas look immaculate.</p><br></li><li><p>Attend departmental meetings if required.</p><br></li></ul> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and</p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p>
<p>The Four Seasons Bahrain is looking for a Housekeeping - Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. You have the opportunity to shape our guest experience by providing exceptional knowledge of the hotel and exemplifying the Golden Rule in each interaction.</p>
<h4>Essential functions:</h4>
<li>Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet</li>
<li>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented</li>
<li>Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response</li>
<li>Keeps Maids Pantries tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order</li>
<h4>Requirements:</h4>
<li>Has 1-2 years of relevant experience in 5 star hotels/resorts</li>
<li>Proficiency in English language</li>
<li>Flexibility to work shifts</li>
<h4>Join our team</h4>
<p>Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company. Join us and become part of a culturally diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.</p>
<p>The Four Seasons Bahrain is looking for a Housekeeping - Guest Room Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. You have the opportunity to shape our guest experience by providing exceptional knowledge of the hotel and exemplifying the Golden Rule in each interaction.</p>
<h4>Essential functions:</h4>
<li>Cleans and self-inspects guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet</li>
<li>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products</li>
<li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented</li>
<li>Is proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately. Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response</li>
<li>Keeps Maids Pantries tidy and correctly stocked, and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order</li>
<h4>Requirements:</h4>
<li>Has 1-2 years of relevant experience in 5 star hotels/resorts</li>
<li>Proficiency in English language</li>
<li>Flexibility to work shifts</li>
<h4>Join our team</h4>
<p>Four Seasons Hotel Bahrain Bay is part of Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company. Join us and become part of a culturally diverse and rich team, built on mutual respect, teamwork, passion and excellence in service. Our culture fosters an environment where employees can grow and thrive.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Waiter will be responsible for the day-to-day service, supporting the team during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us. Knowledge of menu and all products served with in the Silk's Restaurant. Deliver food orders from the kitchen to customers tables rapidly and accurately with an explanation of each dish for the guest. Act as the contact point between Front of the House and Back of the House staff. Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins. Explain the dishes to the guest with a knowledgeable and in a professional manor. Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues. Is responsible for serving food orders and removing used dishes and utensils. Ensure food is served in accordance with safety standards. Inform restaurant staff about customers feedback or requests. Commit to best possible sustainable practices daily in terms of waste management and purchasing. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Ensure that all potential and real hazards are reported immediately and rectified.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to communicate clearly and efficiently in English, both verbal and written.</li><li>Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation.</li><li>Proven track record of surprising and delighting guests.</li><li>To be detail oriented and to work within a team.</li><li>Flexibility to respond to a range of different work situation.</li><li>Works well within a team environment.</li><li>A proven track record and ability to provide high levels of service under pressure.</li><li>Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Waiter will be responsible for the day-to-day service, supporting the team during service with food pick up, table service, clearing tables, station refills, drink service. responsible for performing tasks to the highest standards from the moment a guest enters to the moment they leave and enhancing there expires with us. Knowledge of menu and all products served with in the Silk's Restaurant. Deliver food orders from the kitchen to customers tables rapidly and accurately with an explanation of each dish for the guest. Act as the contact point between Front of the House and Back of the House staff. Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins. Explain the dishes to the guest with a knowledgeable and in a professional manor. Check in with customers and take additional orders or refill water, as needed and requested by senior colleagues. Is responsible for serving food orders and removing used dishes and utensils. Ensure food is served in accordance with safety standards. Inform restaurant staff about customers feedback or requests. Commit to best possible sustainable practices daily in terms of waste management and purchasing. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned. Ensure that all potential and real hazards are reported immediately and rectified.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to communicate clearly and efficiently in English, both verbal and written. Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation. Proven track record of surprising and delighting guests. To be detail oriented and to work within a team. Flexibility to respond to a range of different work situation. Works well within a team environment. A proven track record and ability to provide high levels of service under pressure. Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Food and Beverage Team Member, you ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you re a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests overall experience.</p><p><strong>What is in it for you:</strong></p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><p>For Waitress/Waiter:</p><ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Take and accurately record food and beverage orders.</li><li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li><li>Handle guest inquiries and resolve complaints with a positive attitude.</li><li>Maintain a clean and organized work area.</li><li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li><li>Follow health and safety regulations at all times.</li></ul><p>For Host/Hostess:</p><ul><li>Welcome and greet guests as they enter the restaurant/bar.</li><li>Manage reservations and assign tables based on availability and guest preferences.</li><li>Provide accurate wait times and manage guest seating efficiently.</li><li>Maintain a friendly and professional demeanor throughout each guest interaction.</li><li>Handle guest inquiries and concerns in a timely and courteous manner.</li><li>Coordinate with waitstaff and management to ensure smooth service operations.</li></ul><p>For Bartender:</p><ul><li>Maintain a clean and organized bar area.</li><li>Check identification to verify the legal drinking age of guests.</li><li>Engage with guests to create a memorable experience and provide recommendations.</li><li>Handle cash and credit transactions accurately.</li><li>Restock and replenish bar supplies as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a Food & Beverage role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li><li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li><li>Strong attention to detail and a commitment to delivering exceptional guest service.</li><li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Food and Beverage Team Member, you ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you're a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests overall experience.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>For Waitress/Waiter:</p><ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Take and accurately record food and beverage orders.</li><li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li><li>Handle guest inquiries and resolve complaints with a positive attitude.</li><li>Maintain a clean and organized work area.</li><li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li><li>Follow health and safety regulations at all times.</li></ul><p>For Host/Hostess:</p><ul><li>Welcome and greet guests as they enter the restaurant/bar.</li><li>Manage reservations and assign tables based on availability and guest preferences.</li><li>Provide accurate wait times and manage guest seating efficiently.</li><li>Maintain a friendly and professional demeanor throughout each guest interaction.</li><li>Handle guest inquiries and concerns in a timely and courteous manner.</li><li>Coordinate with waitstaff and management to ensure smooth service operations.</li></ul><p>For Bartender:</p><ul><li>Maintain a clean and organized bar area.</li><li>Check identification to verify the legal drinking age of guests.</li><li>Engage with guests to create a memorable experience and provide recommendations.</li><li>Handle cash and credit transactions accurately.</li><li>Restock and replenish bar supplies as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a Food & Beverage role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li><li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li><li>Strong attention to detail and a commitment to delivering exceptional guest service.</li><li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p>
<p> </p>
<p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: Less than 1 year related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>