Jobs in Bahrain
2225
Jobs Found
Ernst & Young AE
Bahrain - Manama
<p>We have an exciting opportunity to join our International Tax & Transaction Services (ITTS) practice as a Manager or Senior Manager where you will have the chance to advise various clients on the regional and international tax implications of their operations in line with the relevant tax codes and jurisdictions. This is an advisory-focused role that specializes in international tax matters such as (but not limited to): permanent establishment, double taxation, cross-border treaties, tax structuring, corporate tax impact assessments, withholding tax, and any other relevant matters.</p><p>Your key responsibilities</p><p>You will spend your time managing the successful delivery of technically complex and demanding international tax engagements, ensuring technical and practical excellence to maximize client service quality. You will also assist directors and partners with generating new business opportunities by building and maintaining new and existing client relationships.</p><p>As part of a global entity, you can also expect to manage leads and opportunities from other areas of the tax practice and the wider EY network and help them do the same.</p><p>Moreover, you will be a core contributor to the development of the practice through initiatives such as delivering internal training, developing precedents, sharing knowhow, participating in team and firm events, giving internal and external presentations, and producing expert articles for publications.</p><p><strong>Desired Candidate Profile</strong></p><h2>Skills and attributes for success</h2><p>We are looking for someone with a client-driven approach to work, strong commercial and strategic awareness, excellent communication skills, and the ability to motivate and encourage project teams.</p><p>You will also need to have strong technical knowledge and subject matter expertise on the various topics related to international tax in addition to a keen understanding of the tax laws and codes of the jurisdictions you are expected to work with.</p><h2>Qualifications & Experience</h2><ul><li>A relevant Bachelor s degree focused on Tax, Economics, Accounting, or Finance in addition to an approved professional qualification such as ADIT, ATT, ACCA, CPA, CA, or LLB. Alternatively, a relevant Masters degree is also acceptable.</li><li>6 years or more of relevant, client-facing international tax advisory experience.</li><li>Broad exposure to international taxation with focus on inbound and outbound investments.</li><li>Strong managerial, organizational, project management, analytical and verbal/written communication skills</li><li>Experience of managing a team and/or mentoring and developing more junior team members</li></ul><h2>Ideally, you ll also have</h2><ul><li>Advanced knowledge or specialization in a particular area of international tax.</li><li>Fluency in Arabic, both written and spoken.</li></ul><h2>What we look for</h2><p>We are interested in aspiring legal professionals with an enthusiastic, flexible, and positive approach to work and challenges who are interested in building their career within a rapidly developing, fast-paced environment.</p>
Bahrain - Bahrain
<p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p><p>Ensuring Culinary Standards and Responsibilities are Met</p><p>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.</p><p>Leading Kitchen Operations</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.</p><p>Maintaining Culinary Goals</p><p>Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul>
Bahrain - Manama
<p>POSITION SUMMARY Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
Bahrain - Bahrain
<p>As a Graphic Designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with Sales & Marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.</p><p><strong>What is in it for you:</strong></p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Graphic Design and Branding:</strong> Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.</p><p><strong>Collaboration and Communication:</strong> Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.</p><p><strong>Deadline Management and Support:</strong> Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.</p><p><strong>Market Analysis and Strategy:</strong> Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.</p><p><strong>Technology Management:</strong> Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.</p><p><strong>Customer Service and Profit Growth:</strong> Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the Sales & Marketing department to drive profit growth, and adhering to all hotel policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat.</li><li>Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for both digital and print mediums.</li><li>Creative design skills adaptable to current trends, brand standards, and market demands.</li><li>Ability to effectively manage multiple projects and tasks of varying complexities, meet deadlines, and remain composed under pressure.</li><li>Strong project management skills with excellent attention to detail and the ability to maintain high-quality standards.</li><li>Excellent organizational and communication skills.</li><li>A degree in Graphic Design and/or proven experience in a similar role.</li><li>Previous experience within the GCC region is highly preferred , with prior experience in the hospitality or luxury sector considered a strong advantage .</li><li>Good understanding of luxury brand standards and environments.</li><li>Excellent written and spoken proficiency in both Arabic and English is preferred , with strong reading and communication skills in both languages.</li></ul>
RAFFLES
Bahrain - Manama
<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor.</p><p>Provide information about spa services, treatments, and wellness programs.</p><p>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.</p><p>Manage spa appointments and reservations using our booking system.</p><p>Coordinate with spa therapists and other team members to ensure efficient scheduling.</p><p>Handle changes or cancellations to bookings while accommodating guest needs.</p><p>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.</p><p>Process payments and manage cash handling accurately.</p><p>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.</p><p>Address guest requests, concerns, and feedback promptly and professionally.</p><p>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.</p><p>Ensure that all guest interactions are handled with the utmost respect and confidentiality.</p><p>Stay informed about the spa s services, treatments, and retail products.</p><p>Promote spa products and upsell treatments or packages as appropriate.</p><p>Provide recommendations based on guest preferences and needs.</p><p>Assist with any special events or promotions organized by the spa.</p><p>Contribute to a positive and collaborative team environment.</p><p>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.</p><p>Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li><li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.</li><li>Proficient in English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Must be flexible in terms of working hours.</li><li>A hospitality diploma is an asset.</li><li>Computer literacy in Windows, MS Office Suite is recommended.</li></ul>
Bahrain
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<p><strong>Job Overview</strong><br>We are seeking a driven and results-orientated Sales Executive-F&B to join our dynamic team at Alzayani Foods. This is a full-time position based in Manama, Bahrain. The ideal candidate will be responsible for driving business-to-business sales for our Food & Beverage division, building strong client relationships, and achieving ambitious sales targets. You will play a crucial role in expanding our market presence and contributing to the growth of a key sector within our organisation.<br><strong>Responsibilities</strong><br>* Identify, develop, and secure new corporate accounts within the Food & Beverage sector across Bahrain.<br>* Build and maintain strong, long-lasting relationships with key corporate clients, understanding their needs and business objectives.<br>* Develop and implement effective sales strategies to meet and exceed monthly and quarterly sales targets.<br>* Prepare and deliver compelling sales presentations and proposals to prospective clients.<br>* Negotiate contracts, terms, and pricing with clients to close sales and ensure profitability.<br>* Collaborate with internal teams, including marketing and operations, to ensure excellent service delivery.<br>* Monitor market trends, competitor activities, and customer feedback to identify new opportunities.<br>* Maintain accurate records of all sales activities, including sales calls, presentations, and client interactions, using a CRM system.<br><strong>Qualifications</strong><br>* Proven experience as a Corporate Sales Executive or in a similar B2B sales role, specifically within the F&B or hospitality industry.<br>* A strong track record of consistently meeting or exceeding sales targets.<br>* Excellent communication, negotiation, and interpersonal skills.<br>* In-depth understanding of the sales process and dynamics, with superb client relationship management abilities.<br>* Self-motivated and driven, with a passion for sales and the F&B industry.<br>* Proficiency in MS Office and CRM software.<br>* A Diploma or Bachelor's degree in Business, Marketing, or a related field is preferred.<br>* A valid Bahraini driving licence is essential.</p><br><br>
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Ramee Hotel Management Services
Bahrain - Bahrain
<p>Finance Controller (Qualified CA) (India) with 2 to 3 years of prior experience in the hotel industry. Locations: Bahrain, Oman & Dubai (Placement will be determined based on the interview).</p><p><strong>Desired Candidate Profile</strong></p><p>Qualified CA with 2 to 3 years of prior experience in the hotel industry.</p>
The Closing Gap
Bahrain - Bahrain
<p>Collaborate with cross-functional teams on UAT & SIT processes. Ensure compliance with regulatory standards during testing. Test wealth management functionality within capital markets context.</p>
Ramee Hotel Management Services
Bahrain - Bahrain
<p>Role: Finance & Accounting - Other</p><p>Industry Type: Hotels & Restaurants</p><p>Department: Finance & Accounting</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Finance & Accounting - Other</p><p>Education</p><p>UG: B.Com in Account And Finance</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for Chief Accountant with 2 to 3 years of prior experience in the hotel industry.</p>
Ramee Hotel Management Services
Bahrain - Bahrain
<p>Experienced Rooms Division Manager or Front Office Manager with 5 to 7 years of prior experience in the hotel industry.</p><p><strong>Desired Candidate Profile</strong></p><p>Experienced Rooms Division Manager or Front Office Manager with 5 to 7 years of prior experience in the hotel industry.</p>
Convate Consultancy Services Pvt Ltd
Bahrain - Manama
<p>Dear Dr,</p><p>This is Nasir and I am writing on behalf of Convate reputed Recruitment Consultant firm located in Bangalore. We offer recruitment solutions to almost all the top of the order IT organizations, Non IT, Healthcare, Pharma & MNCs having their presence in India & Middle East & Malaysia</p><p><br></p><p>We do have urgent Job Opening for Senior Resident-Urology for a reputed hospital in Bahrain</p><p>Designation:</p><p>Senior Resident-Urology</p><p>Location: Bahrain</p><p>Qualification: MBBS+ Masters (MD/DNB)</p><p>Preferred National - Indian</p><p><br></p><p>If you are interested, kindly share the below details:</p><p>Kindly fill the below details:</p><ol><li><p>Reason for job change:</p></li><li><p>Joining Time needed</p><p><br></p></li></ol><p>Awaiting your reply. Also do you have any friends interested in this position do refer them.</p><p>Hope to hear from you soon.</p><p><br></p><p>Regards,</p><p>MD Nasir Khan</p><p>Convate Consultancy</p><p><strong>Desired Candidate Profile</strong></p><p>MBBS+ Masters (MD/DNB)</p>
Eunoia Tech Consultancy
Bahrain - Manama
<p>About the Role
Eunoia Tech Consultancy is looking for an experienced IT Project Manager to oversee and supervise the implementation of an upcoming large-scale digital transformation project in coordination with our technology partner.
The successful candidate will represent Eunoia in project coordination, monitor the technology partner's delivery, coordinate with the client, and ensure the project is delivered according to the agreed scope, schedule, SLA, quality and contractual requirements.
Key Responsibilities
Supervise and monitor the overall project implementation.
Coordinate between Eunoia, technology partners and the client.
Track project milestones, deliverables and deadlines.
Monitor the technology partner's technical and operational performance.
Review project progress reports and identify delays or risks.
Coordinate requirements, testing, UAT and deployment activities.
Monitor SLA and service performance.
Manage project risks, issues and dependencies.
Monitor project scope and change requests.
Attend project meetings and prepare project reports.
Coordinate with teams in Bahrain and Saudi Arabia.
Ensure proper documentation, knowledge transfer and handover activities.
Escalate major technical, commercial or schedule issues to Eunoia management.
Requirements
Bachelor's degree in IT, Computer Science, Engineering, Project Management or a related field.
5–8+ years of experience in IT/software project management.
Experience managing large-scale IT or digital transformation projects.
Experience managing technology vendors/partners.
Strong understanding of software implementation and delivery.
Knowledge of Cloud, APIs, Microservices, DevOps and Cybersecurity.
Understanding of SLA, ITSM, Agile/Scrum, risk and change management.
Strong communication and stakeholder-management skills.
Ability to understand technical discussions and coordinate effectively with technical teams.
</p><p><strong>Desired Candidate Profile</strong></p><p>Additional Requirements Valid Bahrain driving licence is required. Willingness and ability to travel to Saudi Arabia regularly as required by the project. Candidate must have the legal right/valid visa or work authorization to work in both Bahrain and Saudi Arabia, as applicable to the role. Flexibility to attend meetings and project activities in both countries. What We Offer Opportunity to work on a major upcoming digital transformation project. Long-term project engagement of approximately 3–5 years. Opportunity to work with leading technology partners and enterprise-level stakeholders.<br><br><br></p>
The Bahrain Petroleum Company
Bahrain
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<p>Key Result Areas: </p><br><ol><li>Under the leadership of the Manager, Cyber Defense & NOC, the CDC Analyst will ensure delivery of the highest level of service in the support of conducting security event monitoring and analysis as well as incident response.</li><li>Analyse security event logs and alerts to determine validity, priority, and impact against both security threat best practices and corporate policies. </li><li>Perform operational ‘eyes on glass’ real-time monitoring and analysis of security events from multiple sources including but not limited to events from SIEM monitoring tools, network and host-based intrusion detection systems, firewall logs, system logs (Unix & Windows). </li><li>Address identified and confirmed security events in a timely manner and provide actionable recommendations for the business to conduct in response. </li><li>Contribute to the development and organization of Cyber Security and Data Protection program management, threat intelligence, Defense monitoring and vulnerability management. </li><li>Manage and maintain the creation, tracking, actioning, and proper closure of alert tickets and reported events to the SOC. </li><li>Maintain up-to-date detailed knowledge of the IT/OT security industry including awareness of new or revised security solutions, improved security processes, new attacks, and threat vectors.</li><li>Documenting security investigations through standard procedures</li></ol><p>Assist with tuning SIEM rules and creating custom log source integration with parsing</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Communications and Working Relationships: </p><br><p>Internal</p><br><ul><li><p>Communicates regularly and aligns actions with all ITD technical groups to ensure that all systems and networks are operated securely. </p><br></li><li><p>Liaises with other relevant stakeholders within I&DT sections and – if needed - with business units, to identify and validate attempts at intrusion or compromise, and provides high quality investigation and response actions. </p><br></li></ul><p>External</p><br><p>Acts as a focal point for all security related incidents and liaises in with CDC Shift Lead.</p><br><br>Qualifications:<br><p>Knowledge Skills and Experience: </p><br><ul><li><p>Bachelor’s degree in IT or Computer Security or comparable years’ experience. </p><br></li><li><p>Must have at least one of the following certifications:<br> Any Sans security certifications preferred, Security+, or CEH.</p><br></li><li><p>3+ years of experience in a SOC or security-related role.</p><br></li><li><p>Experience and extensive knowledge of SIEM, EDR, Email Security & Event log analysis.</p><br></li><li><p>High understanding of processes related to threat correlation and mitigation.</p><br></li><li><p>Deep understanding of cybersecurity principles, technologies, and best practices, as well as knowledge of industry standards and frameworks (e.g., NIST Cybersecurity Framework, MITRE ATT&CK framework). </p><br></li><li><p>Dedicated and self-driven desire to research and learn more about the information security landscape and incident response.</p><br></li><li><p>Strong troubleshooting, reasoning, and problem-solving skills.</p><br></li></ul><p>Excellent communication and teamwork abilities.</p><br> </div>
The Bahrain Petroleum Company
Bahrain
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<p>Key Result Areas: </p><br><ol><li>Contribute to the development and implement strategies for containment and recovery, including advanced forensics and mitigating actions to contain malicious activity. Facilitate further remedial actions and identification of threat campaigns to strengthen the overall security posture. </li><li>Prioritize and manage actions during incident response, carry out analysis for the containment of cybersecurity incidents, and communicate any special requirements of high severity incidents to internal stakeholders to ensure comprehensive threat mitigations. </li><li>Respond to incidents raised by Security Operations Analysts by following Bapco Energies’ Incident Response process. Carry out advanced technical tasks such as forensics and malware reverse-engineering to identify threat scope and remediate the most difficult incidents to restore the services. </li><li>Perform regular vulnerability assessments to assess the effectiveness of security systems. Isolate and remediate areas of weakness to ensure continuous and optimal protection for integrity and availability. </li><li>Review alerts, threat intelligence and other security data, and perform Threat Hunting to identify threats and take the appropriate steps to eliminate them. </li><li>Develop incident playbooks, custom scripts, or utility applications to process repetitive tasks and increase CDC/NOC team productivity; develop use cases to support CDC operations. </li><li>Support the creation of business continuity/disaster recovery plans, including conducting disaster recovery tests, publishing test results, and making changes necessary to address deficiencies for ensuring the business continuity</li><li>Assist in the design of systems security infrastructure and provide technical security guidance as needed for projects.</li><li>Participate in development of security plans, risk assessment plans, business continuity plans, incident response plans, and cybersecurity policies and standards</li><li>Train and mentor CDC/NOC analysts in utilizing security tools and understanding security threats and intelligence.</li></ol><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p>Communications and Working Relationships: </p><br><p>Internal</p><br><ul><li><p>Interacts frequently with Manager Cyber Defense Center to discuss operational issues and to provide daily status updates for ongoing work, as well as other relevant compliance reports and performance metrics as required. </p><br></li><li><p>Communicates regularly and aligns actions with all IT/OT technical groups to ensure that all systems and networks are operated securely. </p><br></li><li><p>Liaises with other IT/OT groups and ITD sections and – if needed - with business units, to identify and validate attempts at intrusion or compromise, and provides high quality investigation and response actions. </p><br></li><li><p>Liaises closely with IT Governance section to ensure that all formally documented processes, policies, procedures, and guidelines remain commensurate with the current security threat environment.</p><br></li></ul><p>External</p><br><ul><li><p>Acts as focal point of communication with relevant service providers in the event of high severity Incident Response. </p><br></li><li><p>Liaises with cybersecurity agencies to collect and exchange threat intelligence and coordinate incident response activities. </p><br></li><li><p>Works with vendors to ensure any upgrades or patches to security solutions are implemented in a timely manner.</p><br></li></ul><br>Qualifications:<br><ul><li><p>Minimum 6–8 years of experience in cybersecurity, with a strong focus on security operations, incident response, threat hunting, or related domains.</p><br></li><li>Bachelor’s degree in Computer Science, Information Security, or a related field. Relevant industry certifications (e.g., CISSP, CISM, GIAC) are preferred.</li><li>Advanced proficiency with security technologies, including SIEM platforms, intrusion detection/prevention systems, endpoint detection and response (EDR) solutions, and network security monitoring tools.</li><li>Demonstrated ability to analyze complex security event data, identify patterns and anomalies, and make data-driven decisions to detect and respond to threats effectively.</li><li>Deep understanding of cybersecurity principles, technologies, and best practices, with working knowledge of industry standards and frameworks such as the NIST Cybersecurity Framework and MITRE ATT&CK.</li><li>Proven experience in leading or mentoring SOC teams or junior analysts, with the ability to coordinate and guide incident response activities.</li><li>Strong analytical, problem-solving, and communication skills, with the ability to document findings and present technical information clearly to both technical and non-technical audiences.</li></ul> </div>
Bahrain
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>In this role, you will provide strategic input and lead the implementation of the Talent Management strategy, ensuring the design, execution, and management of key processes to attract, select, integrate, engage, and retain top talent. You will be responsible for establishing and maintaining robust HR performance controls across the MENA region, driving a holistic performance management approach in alignment with DHL Express Global and DPDHL policies and regulations. Additionally, you will lead the Employee Opinion Survey (EOS) and Great Place to Work (GPTW) initiatives for Express MENA, ensuring effective analysis, follow-up activities, and actions that contribute to overall business success. A key aspect of your role will be to drive Employee Engagement programs that enhance workplace culture, foster high performance, and deliver measurable business impact. You will also define and integrate the MENA strategy for Diversity, Equity, Inclusion & Belonging (DEIB) and Health & Wellbeing.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Talent Management</span></strong></p><br><br><ul><li><span>Support the MENA business with Talent Acquisition, selection and Onboarding processes and tools for new employees.</span></li><li><span>Develop and lead consistent implementation of Talent Management (TM) initiatives and programs including elements such as frameworks, integration with other processes, key initiatives and budgets to educate, motivate and engage employees across levels.</span></li><li><span>Ensure preparation and provide regular TM dashboards and track talent initiatives.</span></li><li><span>Identify critical roles that are vital to company and define a solid plan for filling these roles with capable people.</span></li><li><span>Track and analyze talent pool data to raise awareness and identify shortages (current or anticipated) in key markets/regions. Work collaboratively with country’s/regions to fill these gaps.</span></li><li><span>Develop and drive MENA Talent Management practices throughout the Express Business unit in the region, ensuring that the talent management practices are consistent and adhere to DPDHL guidelines.</span></li></ul><p><strong><span>Performance Management</span></strong></p><br><br><ul><li><span>Prepare and facilitate Executive/Employee Development LEADS Reviews and dialogues with Business Managers.</span></li><li><span>Develop and oversee execution of LEADS succession planning tools and processes for key roles.</span></li><li><span>Design and roll out professional development paths for high potential and implement Individual Development Plans (IDPs) to all employees.</span></li><li><span>Track development opportunities, consult and advise on the application and use of career planning tools and frameworks to Business Managers.</span></li><li><span>Resolve complex issues related to TM, integration of key processes and data analytics.</span></li><li><span>Keep up to date with industry best practices and enhance TM process and system effectiveness through process improvements.</span></li><li><span>Drive continuous Improvement in the Performance Management processes.</span></li><li><span>Use MYTW tool to drive the administration and analytics.</span></li></ul><p><strong><span>Employee Voice</span></strong></p><br><br><ul><li><span>Support the regional HR Managers in Managing the full project life cycle for EOS Survey, GPTW, covering all MENA Express employees (incl. set-up, execution and follow-up processes, communication into the region, data management, reporting and follow-ups to MENA Express Board members).</span></li><li><span>Manage the Employee Engagement agenda for the region and coordinate implementation of frameworks, training and tools (e.g. Recognition framework).</span></li><li><span>Leading the deep dive analysis & integrating all sources of the Employee Voice to come forward with advice for actions at regional & country level.</span></li><li><span>Support the region in Driving the statistical analysis and research on EOS KPIs / GPTW and eNPA for Employee engagement & business results and use outcomes to challenge regional and country management teams on leadership behavior and change activities.</span></li></ul><p><strong><span>Employee Engagement: </span></strong></p><br><br><ul><li><span>Oversee design and implementation of DEIB strategy for MENA, providing thought leadership to shape and refine the Global & Corporate DEIB strategy with clear KPIs.</span></li><li><span>Responsibility for the Internal Employer Branding agenda and topics.</span></li><li><span>Support the MENA with rolling out and planning EOY events and major celebrations to boost employee engagement.</span></li><li><span>Define the Health & Well Being strategy for MENA and translate into action at regional & local level.</span></li><li><span>Leading Can Do initiatives and DHLs Got Heart for the region.</span></li></ul><p><strong><span>People Management</span></strong></p><br><br><ul><li><span>Develop strong (virtual) relationships with the local HRD professionals within MENA to drive their strategies on various topics.</span></li><li><span>Support and develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Lead a team of HRD professionals.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li>Minimum 8 years in an HR role.</li><li>Degree-level qualification on Human Resources is desirable. </li><li>Extensive HR experience in MENA, matrix organization with Stakeholder at different levels. </li><li><span>Strong project management capability and skills with the ability to multitask in changing environments.</span></li><li><span>Ability to prioritize in a complex environment.</span></li><li><span>Maintain a high degree of cultural sensitivity.</span></li><li><span>Proven ability to identify and analyze trends from both business and HR management information.</span></li><li><span>Proven ability to establish credibility and be able to influence at senior levels.</span></li><li><span>Effective communication skills with a diverse spectrum of levels and groups of people .</span></li><li><span>Ability to constructively challenge, negotiate, and clearly explain in situations where needed. </span></li><li><span>Capable of building collaborative relationships.</span></li><li><span>Possess a strong presence with the ability to impact and influence local HR people.</span></li><li><span>Possess strong business acumen and process skills.</span></li><li><span>High customer orientation and able to build relationships.</span></li><li><span>Strategic thinking capabilities and at the same time strong execution skilled to meet annual targets.</span></li><li><span>Hands-on mentality, proactive.</span></li><li><span>Sound business judgment when developing and implementing HR development.</span></li></ul><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
Bahrain
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Director Employee Relations MENA will lead and manage Labor Relations, Human Rights and HR Compliance matters across the region, to design Employee Relations strategy, conceptualize and deliver fair, respectful, diverse and high impact solutions to enable Business Managers to deal with Employee Relations issues effectively, increase employee engagement and productivity in line with business needs, HR strategy and industry best practices.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>General:</span></strong></p><br><br><br><ul><li><span>Ensuring that all countries in MENA know and follow the DHL Employee Relations standards</span></li><li><span>Proactive contribution to short-term and medium-term Employee Relations strategies in regional context at scale with key internal partners</span></li><li><span>Own and coordinate Employee Relations reporting across Labor Relations, Human Rights and HR Compliance topics, ensuring timely and accurate escalation and reporting to regional and global stakeholders.</span></li><li><span>Informing and aligning with Global Employee Relations on relevant Employee Relations issues and developments in MENA</span></li><li><span>Implementing and driving global and regional Employee Relations projects, targets and strategy</span></li><li><span>Advising managers and HR in practices and strategies for managing employee relations, including human rights, topics</span></li><li><span>Support in mitigating and solving Employee Relations disputes</span></li><li><span>Liaising and collaborating with the DHL Express Compliance function and Global Employee Relations on human rights and compliance topics</span></li><li><span>Promote a culture of fairness, respect, inclusion, ethical conduct and compliance throughout the region.</span></li></ul><p><strong><span>Labor Relations:</span></strong></p><br><br><br><ul><li><span>Ensuring early Labor Relations risk notifications to Global Employee Relations and to MENA Management Board</span></li><li><span>Observing relevant political and legal Labor Relations developments and trends in the region and potential impact</span></li><li><span>Following up on CLA negotiations and keeping EXP ER Calendar for region up to date</span></li><li><span>Aligning and giving guidance on local labor Relations issues with/to countries and mitigating Labor Relations Risks</span></li><li><span>Working together and managing the relationship with the trade unions in Bahrain</span></li></ul><p><strong><span>Human Rights:</span></strong></p><br><br><br><ul><li><span>Ensuring human rights compliance in MENA, exploring and designing ways to further embed respect for Human Rights within the business, e.g., by including human rights in functional/operational policies and processes.</span></li><li><span>Managing Human Rights related complaints, grievances and investigations in alignment with global governance requirements and drive continuous improvements</span></li><li><span>Investigating human rights cases which involve senior managers. Train investigators in the region and maintain investigator capability across the region.</span></li><li><span>Coordinating and giving ER trainings, e.g. ‘Preventing discrimination and harassment at the workplace”,‘Building a GreatER DHL’ and the ‘Workplace Investigator Program’</span></li><li><span>Developing and driving effective Human Rights awareness campaigns across the region</span></li><li><span>Conducting Putting Our People First / Human Rights Reviews in countries to ensure compliance with DHL’s internal and external Employee Relations standards</span></li><li><span>Supporting responses to customers, investors and regulatory Human Rights information requests and assessments.</span></li></ul><p><strong><span>HR Compliance:</span></strong></p><br><br><br><ul><li><span>Managing the conflict of interest (CoI) process and awareness activities across MENA, including managing related Compliance cases</span></li><li><span>Providing governance and oversight for CoI cases</span></li><li><span>Governing applicant and employee screening processes in accordance with DHL standards</span></li><li><span>Managing and coordinating the regional HR CRISP audit and designing actions to continuously improve regional CRISP compliance</span></li><li><span>Assessing and monitoring closure of TOP3 HR Audit Findings and other ER-related remediation activities.</span></li><li><span>Monitoring completion of mandatory HR and compliance-related training across the region</span></li><li><span>Supporting compliance with employees and applicant data privacy and data protection requirements</span></li><li><span>Driving continuous improvement of HR compliance processes, controls and governance standards.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><br><ul><li><span>Minimum 8 years of experience in the area of Employee Relations / Labor Law</span></li><li><span>Master’s degree in law, master’s degree in HR or Sustainability or equivalent</span></li><li><span>Certification as social auditor, e.g. SMETA, beneficial</span></li><li><span>Profound knowledge of Labor relations and Human Rights</span></li><li><span>Experience in handling workplace grievances.</span></li><li><span>Excellent communication and advising skills</span></li><li><span>Strong interpersonal skills and relationship building ability and experience in interacting with senior management</span></li><li><span>Ability to effectively solve problems and make decisions</span></li><li><span>Cross-cultural competence and problem-solving ability</span></li><li><span>Project management expertise</span></li><li><span>A global mind-set and a positive, collaborative spirit</span></li><li><span>International experience</span></li><li><span>Audit skills</span></li><li><span>Fluent in English, further language(s) beneficial.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li><span>Great culture and colleagues.</span></li><li><span>Multifarious benefit program.</span></li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
AccorHotels Middle East
Bahrain
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p><br><br>Job Description<br><br><p><strong>Electrician</strong></p><br><p>The Electrician role entails executing electrical wiring plans for lighting, intercom, and systems, installing apparatus, fixtures, and safety components, and ensuring compatibility in circuits. Conduct preventive maintenance, troubleshoot, and respond to emergency calls post-midnight. Assist in emergencies, maintain logbooks, and report issues to supervisors. Additionally, upholds cleanliness, aid in manpower needs, and fulfill general duties promptly. This role demands meticulousness in installations, adeptness in troubleshooting, and a readiness to support team members during emergencies and routine operations.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Installation and Maintenance</strong>: Responsible for executing plans of electrical wiring, installing apparatus and fixtures, connecting wiring in circuits, and ensuring compatibility of components. Prepares conduits, prevent breakdowns through routine inspections, troubleshoot, attend maintenance requests, and maintain various lights for operational efficiency.</li><li><strong>Emergency Response and Assistance</strong>: Stands by on call for emergency electrical work post-midnight as per duty roster or Engineering Supervisor's directives. Assist in emergencies, perform emergency repairs, maintain tools, and order supplies. Additionally, addresses fire alarm faults, attend breakdowns of major equipment like generators, STPs, and desalination plants.</li><li><strong>Record-Keeping and Reporting</strong>: Maintains records of electrical parts used during repairs and notifies the Engineering Supervisor to order necessary parts. They ensure all maintenance requests and materials used are properly logged in the logbooks. Additionally, reports any major operational issues to the Engineering Supervisor or Duty Engineer.</li><li><strong>General Duties and Responsibilities</strong>: Maintains cleanliness around the electrical workshop and job sites, assists engineering crews with urgent manpower needs, and attends duties punctually as per the duty roster. Provides assistance during emergencies or in the event of fire or natural disasters.</li></ul><br>Qualifications<br><br><ul><li><strong>Experience and Qualifications</strong>: A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a trade license, certification, or diploma.</li><li><strong>Skills and Communication</strong>: Strong interpersonal written and verbal communication skills are necessary.</li><li><strong>Additional Considerations</strong>: Locally available candidates are advantageous.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor? </strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>About Mantis Collection:</strong> Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
AccorHotels Middle East
Bahrain
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<br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><br><ul><li>Greet and welcome guests with a friendly and professional demeanor.</li><li>Provide information about spa services, treatments, and wellness programs.</li><li>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.,</li><li>Manage spa appointments and reservations using our booking system.</li></ul><ul><li>Coordinate with spa therapists and other team members to ensure efficient scheduling.</li><li>Handle changes or cancellations to bookings while accommodating guest needs.</li><li>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.</li><li>Process payments and manage cash handling accurately.</li><li>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.</li><li>Address guest requests, concerns, and feedback promptly and professionally.</li><li>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.</li><li>Ensure that all guest interactions are handled with the utmost respect and confidentiality.</li><li>Stay informed about the spa’s services, treatments, and retail products.</li><li>Promote spa products and upsell treatments or packages as appropriate.</li><li>Provide recommendations based on guest preferences and needs.</li><li>Assist with any special events or promotions organized by the spa.</li><li>Contribute to a positive and collaborative team environment.</li><li>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.</li><li>Ensure the privacy and confidentiality of guest information at all times.</li></ul><br>Qualifications<br><br><p><strong><u>Experience/Certificates/Education</u></strong></p><br><ul><li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li><li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. </li><li>Proficient in English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Must be flexible in terms of working hours.</li><li>A hospitality diploma is an asset.</li><li>Computer literacy in Windows, MS Office Suite is recommended.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>
Westin
Bahrain
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
Bahrain
<h2 class="h5">Job description</h2>
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<span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>