Florist Jobs in Bahrain

<p>We are seeking a skilled and dedicated Florist to join our team. The ideal candidate will have experience in floral design, attention to detail, and a passion for creating elegant arrangements.</p><p><strong>Responsibilities:</strong></p><ul><li>Design and prepare floral arrangements and bouquets for various occations.</li><li>Ensure proper care and handling of flowers and plants.</li><li>Assist customers with selections and provide professional advice.</li><li>Prepare and package orders for delivery or collection.</li><li>Maintain cleanliness and organization in the workspace.</li><li>Monitor stock levels and assist with ordering supplies.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Love flowers and floral design? Join Flower Link W.L.L. and turn your creativity into beautiful arrangements that brighten every occasion.We're looking for a talented and creative Florist to bring fresh ideas, artistic flair, and exceptional customer service to our growing team.</p><ul><li><p>Design stunning bouquets, floral arrangements, and custom creations for every occasion.</p></li><li><p>Keep flowers fresh and vibrant through proper care. </p></li><li><p>Help customers choose the perfect blooms and offer creative floral recommendations. </p></li><li><p>Create elegant arrangements for all celebrations. </p></li><li><p>Maintain a clean, organized, and inspiring workspace. </p></li><li><p>Manage flower inventory, stock rotation, and minimize waste. </p></li><li><p>Coordinate with our delivery team to ensure every order reaches customers beautifully and on time. </p></li><li><p>Follow our quality standards for presentation, packaging, and pricing</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Previous experience as a florist is mandatory</p></li><li><p>Creative, detail-oriented, and customer-focused Knowledge of flower care and floral design</p></li><li><p>Able to work in a fast-paced environment</p></li><li><p>Immediate availability is preferred<br><br></p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>We're Hiring: Logistics Coordinator</strong></p><p>We are looking for a proactive <strong>Logistics Coordinator</strong> to join our team and support our logistics and warehouse operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Coordinate inbound and outbound shipments.</p></li><li><p>Prepare and maintain shipping and delivery documentation.</p></li><li><p>Receive, verify, and organize inventory.</p></li><li><p>Coordinate deliveries and customer returns.</p></li><li><p>Maintain accurate inventory records and support warehouse operations.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong></p><ul><li><p>Diploma or Bachelor's degree, preferably in Logistics, Supply Chain Management, or Commerce, with basic knowledge of IT products and services.</p></li><li><p>Minimum 2 years of experience in logistics, warehousing, or supply chain operations.</p></li><li><p>Knowledge of shipping documentation and inventory management.</p></li><li><p>Proficiency in MS Office and ERP/inventory systems.</p></li><li><p>Good communication and organizational skills.</p></li></ul><p></p></section>

<p>To provide coordinated communications and operational support to the Student Development and Wellbeing Department team, ensuring that students and staff are effectively informed about, engaged with and supported through the Departmentu2019s programmes, services and activities. The Communications Coordinator is a central point of contact for departmental communications and promotion of Department events. Key Responsibilities: Coordinate and implement timely communications and promotional activities for the Departmentu2019s programmes, services, resources, events and initiatives, aligned with the University's academic calendar and departmental schedules. Develop and maintain an annual departmental communications and events calendar, ensuring that key activities, campaigns, deadlines and promotional requirements are planned and communicated in a timely manner. Liaise with relevant University departments and stakeholders to obtain required approvals, resources and support for departmental communications, events and promotional activities. Manage and maintain the Department's presence and information across the University's Virtual Learning Environment (VLE), website, media boards, ConnectEd and other approved communication channels including digital channels and social media. Regularly review and update departmental webpages, VLE content, student guidance, announcements and other digital resources to ensure information is accurate, current, accessible and engaging. Prepare, write and distribute communications, press releases, announcements, promotional materials and digital content for students, faculty and relevant stakeholders. Maintain departmental communications resources, including press releases, departmental information, publications, photographic database images, and promotional materials. Support the development and production of departmental publications, including brochures, student Information booklets and other printed and digital resources, working with suppliers and the University's Marketing and Communications (MarComs) team as appropriate. Ensure that communications are appropriate to the intended audience and reflect the University's professional standards and brand guidelines. Assist other department coordinators with the planning, scheduling and coordination of practical arrangements for events, including room bookings, facilities, equipment, materials, media and photographic coverage etc. where required. Organise media plans for post-event promotion and dissemination of information. Represent the department as a welcoming and professional first point of contact for students, staff, visitors and external stakeholders engaging with the Department. Welcome visitors and provide accurate information about departmental services, programmes and activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in marketing/communications/media or similar subject Excellent English written and verbal communication skills, with the ability to adapt communication style and content to different audiences. Strong digital and IT skills, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint etc as well as other software applications for design and content creation; experience using Virtual Learning Environments, CRM/database systems and digital communication platforms. Prior experience with graphic design, poster production / digital content creation Understanding of social media platforms and their appropriate use for promoting programmes, services, events and organisational achievements. Strong visual communication and creative skills, with an ability to produce engaging and professional promotional materials. Excellent organisational and time-management skills, with the ability to coordinate multiple activities, priorities and deadlines simultaneously. Strong attention to detail and commitment to maintaining high standards of accuracy and presentation. Friendly and welcoming personality Effective contributor as a team member; ability to work under pressure and multi-task in a busy student-centred environment. A flexible working approach; some out of hours attendance may be required to cover student events organized by the Department.</p>

<p><strong>Job Description:</strong></p><p>Nexa Clinics is hiring a Receptionist / Front Desk Coordinator to join our growing team in Jidhafs, Bahrain.&nbsp;</p><p>As the first point of contact for our patients, you'll play a key role in creating a welcoming, organized, and professional experience from the moment they walk in or call.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong><br>Greeting and welcoming patients, answering and directing phone calls, scheduling and confirming appointments, managing patient records and front desk documentation, handling patient inquiries and coordinating with the clinical team, and maintaining a tidy and professional reception area.&nbsp;</p><p>&nbsp;</p><p><strong>Requirements:</strong><br>Friendly, organized, and patient-focused.&nbsp;</p><p>Previous experience in a receptionist or front desk role is preferred, ideally in a healthcare or clinic setting.&nbsp;</p><p>Strong communication skills and comfort using booking or clinic management software.&nbsp;</p><p>Arabic and English language skills are preferred.</p>

<p>Maintain controlled document registers, coordinate procedure revisions, manage audit schedules, and support management review preparation. Proficiency in document management software required.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ Years Exp. Proficiency in document management software required. DMS Software Audit Coordination Procedure Writing MS Office Expert</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Experience </p><p>Minimum 4 years in CRM, loyalty programs, &amp; customer analytics. </p><p>CRM Expertise </p><p>Proficiency in Microsoft Dynamics CRM is a must. </p><p>Analytical Skills </p><p>Ability to analyze data and generate actionable insights. </p><p>Presentation &amp; Communication </p><p>Strong skills in delivering presentations and reports. </p><p>Excel Proficiency </p><p>Advanced Excel skills for reporting and data analysis.</p><p> Loyalty Program Management </p><p>Experience in implementing and executing loyalty programs. </p><p>Language Requirement </p><p>Bilingual in Arabic &amp; English (written and spoken). </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>NSA Bahrain: Project Scheduler<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration &amp; Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking a Project Scheduler to develop, maintain, and monitor project schedules to ensure timely and efficient execution of project activities. They will work closely with project managers, engineers, and stakeholders to plan, track, and update schedules in alignment with project objectives, scope, and timelines.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Create detailed schedules using appropriate planning tools (e.g., Primavera P6, MS Project), including defining work breakdown structures (WBS), sequencing activities, estimating durations, and allocating resources.</p><br><br></li><li><p>Identify critical path activities and monitor schedule performance to ensure project milestones are achieved.</p><br><br></li><li><p>Monitor project progress, track key milestones, analyze schedule deviations, and highlight risks or delays.</p><br><br></li><li><p>Ensure alignment between schedules, budgets, and resource plans.</p><br><br></li><li><p>Recommend corrective actions and support recovery planning to minimize impacts on project timelines and costs.</p><br><br></li><li><p>Prepare and present regular schedule reports, progress updates, and forecasts to project teams and management.</p><br><br></li><li><p>Collaborate with cross-functional teams to gather data, validate assumptions, and maintain accurate and up-to-date project schedules.</p><br><br></li><li><p>Support continuous improvement of scheduling processes, tools, and best practices.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Bachelor’s degree in Engineering, Construction Management, Business, or related field (or equivalent experience).</p><br><br></li><li><p>Typically 3-8 years of scheduling or project controls experience.</p><br><br></li><li><p>Proficiency in scheduling software (e.g., Primavera P6, MS Project).</p><br><br></li><li><p>Strong analytical, organizational, and communication skills.</p><br><br></li><li><p>Understanding of project management principles and methodologies.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>

<p>RCSI Bahrain is a private university located in Bahrain, established in 2004. It is a constituent university of the Royal College of Surgeons in Ireland. RCSI Bahrain is dedicated to promoting human health through education, research, and service. The university is committed to providing high-quality education and training to its students, fostering a culture of research and innovation, and contributing to the health and well-being of the community.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of a Bacheloru2019s degree is required, with a background or experience in healthcare preferred.</li><li>Experience in Community Engagement/Event Management/Corporate Social Responsibility.</li><li>Must have strong fluency in both English and Arabic Languages.</li><li>Experience of co-ordinating health promotion programmes and projects</li><li>Knowledge of Bahrain communities and cultures</li><li>An ability to think, plan and act strategically using evidence based decision making and problem solving skills.</li><li>Strong organisational and leadership skills with the ability to focus on and produce results.</li><li>An ability to adapt to the needs of a busy and changing environment, act decisively and meet deadlines.</li><li>A team player with strong management skills.</li><li>Excellent written &amp; verbal communication skills are essential.</li><li>Proficiency in computer skills including MS Office suite</li><li>Flexibility to work irregular hours as required.</li><li>Enthusiasm &amp; drive to succeed in continuing to deliver the vision of the RCSI Brand and University.</li></ul>

<p><h4>Belong, connect, grow, with KBR!</h4> <p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of teams’ philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p> <h4>Program summary</h4> <p>KBR's Readiness and Sustainment (R&S) division is the team behind the mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p> <p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p> <h4>Job summary</h4> <p>KBR is seeking a project coordinator who is interested in supporting a broad range of activities across the Global Contingency Services Contract (GCSC) team. This role provides flexibility and variety, with responsibilities shaped by project needs and team priorities. With a focus on project coordination and document administration, this role also offers exposure to internal project management activities, support of management tasks, and opportunities to contribute across multiple workstreams. It is well suited to someone who enjoys organization, communication, and supporting project teams to deliver effectively.</p> <h4>Roles and responsibilities</h4> <ul> <li>Provide coordination and administrative support across a variety of projects within the GCSC team.</li> <li>Assist with project documentation, registers, filing structures and configuration management.</li> <li>Support project planning, scheduling, and tracking of actions, deliverables, and project milestones.</li> <li>Help prepare reports, meeting materials, status updates, and internal communications.</li> <li>Coordinate inputs from multiple stakeholders and maintain information flow across teams.</li> <li>Assist management with general administrative tasks, workflow organization, and internal project activities.</li> <li>Contribute to continuous improvement of project processes, templates, and documentation standards.</li> <li>Work collaboratively across engineering, design, and project delivery teams to support day-to-day project operations.</li> <li>Receive and submit statements of work (SOWs) to procurement.</li> <li>Manage delivery of technical evaluations from procurement to respective site subject matter experts (SME).</li> <li>Track project specific documents such as SOW, bid tab, quotes, and completed technical evaluations.</li> <li>Maintain daily project trackers efficiently and effectively.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>High school diploma or equivalent.</li> <li>4 years of related experience supporting public works or US government facility projects.</li> <li>Solid understanding of the organization's logistic functions and the activities involved in providing logistical support.</li> <li>Must be organized, detail oriented, and demonstrate strong time management skills to effectively coordinate and prioritize multiple projects with limited supervision in a fast-paced environment.</li> <li>Excellent written and verbal communication skills, as well as ability to adapt to changing work efforts and manage shifting priorities.</li> <li>Ability to develop and maintain professional relationships with peers, vendors and customers, contributing to a professional work environment by demonstrating integrity, teamwork and a positive attitude.</li> <li>Excellent MS Word and MS Excel skills.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience supporting Department of State (DoS) or Department of Defense (DoD) related programs, international programs, or field-based monitoring contracts.</li> <li>Bachelor's degree in related field preferred.</li> <li>Materials and sub-contracts processes experience is a plus.</li> <li>Experience in operations and supply chain.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p class="align-justify">Objective: The principal objective of this role is to act as the first point of contact for students, visitors, and external guests to the University, providing a professional and welcoming service while delivering high-quality administrative and customer support. The postholder will work closely with colleagues across the University to manage front of house operations, respond to student enquiries, and provide accurate information to prospective students, parents and other stakeholders. The role also supports the promotion of RCSI Bahrainu2019s programmes from the point of initial enquiry. We are seeking a professional, friendly, and highly organised Front of House Coordinator who will play a key role in creating a positive and welcoming campus experience. Key interfaces: tUniversity-wide staff, students, prospective students, and external stakeholders Reporting to: Student Recruitment Team Lead and Student Recruitment and Admissions Manager This role requires extensive collaboration with colleagues across the University Key Responsibilities Responsibilities within this role include, but are not limited to:</p><p class="align-justify">Front of House </p><ul><li>Act as the first point of contact for all campus visitors, providing a warm, professional and helpful welcome </li><li>Manage the main switchboard, answering and directing calls accurately and efficiently to the appropriate department or individual </li><li>Monitor and respond to enquiries through the shared Outlook inbox in a timely and professional manner </li><li>Respond promptly to student enquiries, providing accurate information or referring queries to the appropriate team </li><li>Provide accurate and up-to-date information on the Universityu2019s programmes to prospective students, parents and other stakeholders, reflecting positively on the institutionu2019s brand and reputation </li><li>Work closely with the Student Recruitment and Admissions team to support prospective student enquiries </li><li>Assist with campus tours, open days and other University events, as required </li><li>Coordinate incoming and outgoing post, courier services and package deliveries </li><li>Administer room bookings, visitor access arrangements, taxi bookings and other visitor support services, as required </li><li>Liaise with academic and professional services colleagues, external organisations and service providers regarding visitors and campus activities </li><li>Maintain a tidy, organised and professional Front of House area at all times </li><li>Carry out administrative duties as may reasonably be required from time to time</li></ul><p class="align-justify">Customer Service and Experience </p><ul><li>Deliver a consistently high standard of customer service </li><li>Communicate with stakeholders in an accurate, timely and professional manner</li></ul><p class="align-justify">Others </p><ul><li>Ensure compliance with all RCSI and RCSI Bahrain policies and procedures </li><li>Participate in training and development activities, as required </li><li>Represent the best interests of RCSI and RCSI Bahrain at all times </li><li>Undertake other duties as may reasonably be required from time to time</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a front-of-house, reception, customer service, or administrative role (desirable) </li><li>Fluent in both English and Arabic language, with excellent written and verbal communication skills in both languages (essential) </li><li>A higher education qualification, preferably in a business or management-related discipline, or equivalent relevant experience </li><li>Proficiency in Microsoft Outlook applications and experience using other administrative and CRM systems </li><li>An effective communication style, appropriate to audience and situation </li><li>Excellent time management skills, with the ability to multitask and prioritise work effectively </li><li>A motivated, methodical and reliable self-starter, with the ability to work effectively on own initiative and as part of a team </li><li>Ability to take ownership, manage issues proactively, and be accountable for outcomes </li><li>Commitment to continuously improve the efficiency and effectiveness of Front of House processes </li><li>Excellent interpersonal and communication skills </li><li>Ability to handle confidential information with discretion and professionalism. </li><li>Ability to act decisively and meet deadlines </li><li>Enthusiasm and drive to support the continued delivery of the RCSI vision and uphold the Universityu2019s brand</li></ul><p></p></section>

<p>Your role You take care of our customers in all commercial issues (pre and after sales) You prepare quotations and handle tenders You support the Area Sales Manager throughout the sales process You will be the link to our sales partners and will support them in all commercial issues You coordinate customer follow-ups, support product demonstrations and ensure smooth commercial processes together with the sales team You are responsible for the maintenance of our customer database (CRM system) You coordinate customer trainings through the OMICRON Academy, including registrations, communication and related administration You provide back-up support to your team</p><p><strong>Desired Candidate Profile</strong></p><p>You have successfully completed a commercial or business-related education. Technical experience is not required for this position, although knowledge of the electrical energy industry would be an advantage You have at least 2 years of experience in Customer &amp; Sales Support, Sales Support, or Inside Sales; experience working with CRM and/or ERP systems is a plus You enjoy working in a structured environment and are comfortable taking ownership of customer requests from start to finish Excellent attention to detail and the ability to work independently while managing multiple priorities as well as strong organizational skills, reliability, and team spirit are among your strengths You have a confident and professional manner when communicating with customers and are proficient in Microsoft Office applications, particularly Excel, Outlook, and Word You have an excellent command of English (written and spoken), French is mandatory and Arabic would be an advantage</p>

<p>Reporting to: Head of Student Development and Wellbeing. Objective/ Role Purpose: To provide senior coordination and supervision of the University’s extra and co-curricular student personal and professional development (PPD) programmes delivered by the Student Development and Wellbeing Department, supporting the development of well-rounded, resilient and professionally prepared healthcare graduates. Key responsibilities: Development of effective coordination strategies, planning, enhancement and evaluation of a range of university-wide extra- and co-curricular student development programmes, ensuring that opportunities are accessible, inclusive, evidence-informed and aligned with the University’s graduate profile, curriculum, student needs and strategic priorities, designed to enhance student experience and academic, personal and professional growth. Provide effective coordination and oversight of key University extra- and co-curricular personal and professional development programmes, including: International Citizenship Award Programme Personal Tutor Programme for Foundation Year medical students Student Health Ambassador Programme Personal and Professional Development Fund for students attending research conferences, workshops and PPD events Student Engagement and Partnership (StEP) Programme Other student development, engagement and support initiatives as required. Work closely with the Head of Student Development and Wellbeing to contribute to the development and implementation of the Department's student development strategy. Enhance existing department programmes to support students in shaping the knowledge, skills, attributes and professional behaviours required for successful future careers and which support students' Professional Identity Formation, as defined within the curriculum, complementing formal academic and clinical education. Work collaboratively and co-create initiatives with students and relevant stakeholders, including clinical partners, who contribute to the achievement of the University's student graduate profile. Work closely with the Department’s Communications Coordinator to supervise programme promotion and coordinate communications, events, workshops and activities using appropriate digital platforms, media and communication channels as appropriate. Develop effective communication and promotional approaches to ensure that students are aware of available opportunities and understand their relevance to their personal and professional development. Manage programme budgets and expenditure, ensuring effective and appropriate use of allocated resources and compliance with University approval procedures. Coordinate programme documentation, resources and communications, ensuring that Information is accurate, accessible and regularly updated. Prepare and publish relevant programme information and resources on the University's Virtual Learning Environment (VLE) and other media. Monitoring, Evaluation and Quality Enhancement: Establish and maintain appropriate systems for monitoring participation, engagement, progression and outcomes across PPD programmes. Maintain accurate databases, records, metrics and management information relating to student engagement with extra- and co-curricular programmes. Gather and analyse student and stakeholder feedback to evaluate the quality, relevance and effectiveness of programmes. Produce regular reports and presentations on programme participation, outcomes, impact and areas for development. Use data, feedback, research and evidence-informed practice to identify opportunities for continuous improvement. Contribute to quality assurance, review and enhancement processes relating to student development and experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher level degree in relevant topic such as education/professional development / teaching and learning/training and development. Student-centred, with significant experience in programme coordination / education/training and development or professional education including marketing of programme offerings. Experience of working collaboratively within a higher education, healthcare education or professional education environment is highly desirable. Strong organisational and project management skills with the ability to manage multiple priorities and work under pressure to meet deadlines effectively. Excellent intercultural communication skills, with the ability to engage effectively with students, academic and professional services colleagues and external stakeholders. Excellent digital literacy skills, including databases, communication platforms and other media Strong data management and analytical skills, with the ability to collect, interpret and present participation, engagement and outcome data. Ability to evaluate programmes and use evidence, feedback and data to inform decision making and quality improvement processes. Ability to work independently, exercise initiative and judgement, and take ownership of assigned programmes, events related to programmes, and projects. Results-oriented approach, with the ability to work effectively under pressure and deliver high-quality outcomes within agreed timescales. Collaborative and proactive approach, with the ability to work effectively as part of a multidisciplinary and dynamic team. Flexible approach required towards working hours, with occasional out-of-hours work required to support student programmes, events and activities.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<div> <div><b> Description for Internal Candidates <br> <br></b></div> <div> <div> </div> </div> <div> <div> <div> <div> <div> <div><b> Description for Internal Candidates </b><br> <br></div> <div> <div> </div> </div> <div> <div> <div> <div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <p> </p> <p> <strong>RESPONSIBILITIES</strong> </p> <p> </p> <p>The primary responsibilities of the role include: </p> <p> </p> <p> <strong>Sales &amp; Marketing</strong> </p> <ul> <li>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>To have a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Department s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel s month end report and annual budget.</li> <li>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.</li> <li>Availability and storage of sales related collateral.</li> </ul> <p> <strong>Reservations</strong> </p> <ul> <li>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.</li> <li>Handles reservation requests received in an accurate, complete and timely manner.</li> <li>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed</li> <li>Ensures that guest and blocks profiles are linked to the reservation.</li> <li>Ensures 100% accuracy of Market Segmentation in groups</li> <li>Ensures that all amendments and changes are updated in the system.</li> <li>Notes and follows up on guest preferences and special requests. </li> <li>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.</li> </ul> <p> </p> <p> <strong>Communication</strong> </p> <ul> <li>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.</li> <li>Ensures all group requirements are entered completely and accurately. </li> <li>Maintains confidentiality of all guest information.</li> <li>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information</li> <li>Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.</li> <li>Attends daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately and consistently reports all guest incidents and how they were solved.</li> <li>Attends designated meetings prepared with information related to group reservations.</li> <li>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS</li> <li>Delegates groups and tasks among the Group Reservations team</li> <li>Attends Resume and Internal meetings in relation to events with rooms in the hotel</li> </ul> <p> </p> <p>Coaching and Developing Others</p> <ul> <li>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)</li> </ul> <p>Other</p> <ul> <li>Performs all tasks as detailed in daily task list.</li> <li>Processes visa applications for groups.</li> <li>Produces weekly group tracker in the absence of the Group Reservations Supervisor.</li> <li>Maintains the cleanliness and tidiness of the work area at all times.</li> <li>Participates in related project teams. </li> <li>Ensures group files are accurate and up to date.</li> <li>Ensures accurate billings for groups.</li> </ul> <p> </p> <p>Product Knowledge</p> <ul> <li>Has in depth knowledge about room types and their features.</li> <li>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.</li> <li>Is up to date knowledge of all running promotions and events in the hotel.</li> </ul> <p> </p> <p>Revenue Management Knowledge</p> <ul> <li>Is knowledgeable of Rate Structure and Rate Strategy.</li> <li>Is knowledgeable of upcoming peak and need Periods.</li> <li>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.</li> </ul> <p> </p> <p> <i>Building Relationships</i> </p> <p> <i> eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. </i> </p> <ul> <li>Treats people fairly, with dignity and respect</li> <li>Works to meet goals in a manner that does not disadvantage other individuals or groups</li> <li>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual</li> <li>Listens and responds to others</li> <li>Is interested in others views even if they counter own views</li> <li>Is a team player and a leader.</li> <li>Has ability to motivate staff and maintain a cohesive team. </li> </ul> <p> </p> <p> <i>Managing Work Execution</i> </p> <p><br></p><ul> <li> </li> </ul> <p><b>Experience </b></p> <ul> <li>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales</li> </ul> <p> </p> <p>Education </p> <ul> <li><br></li></ul></div></div></div></div></div></div></div></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under <strong>Bahrain Vision 2030</strong> and the <strong>Government Programme (2023–2026)</strong>, with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities.</p><br> <p>UNDP Bahrain’s programme is guided by the <strong>Country Programme Document (CPD) 2025–2029</strong>, approved by the UNDP Executive Board in January 2025, and is fully aligned with the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>. The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the <strong>Country Programme Document (CPD) 2025–2029</strong>, UNDP Bahrain’s engagement is structured around <strong>three interrelated CPD pillars</strong>:</p><br> <p>(i) <strong>Economic prosperity and sustainable livelihoods</strong>;<br> (ii) <strong>Effective governance, human rights, and access to justice</strong>; and<br> (iii) <strong>Environmental sustainability and climate resilience</strong>.</p><br> <p><br> These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>.</p><br> <p>To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through <strong>two integrated programme clusters</strong>. The first cluster brings together <strong>Economic Prosperity and Environmental Sustainability; and environmental sustainability and governance, human rights, access to justice, and social inclusion.&nbsp;</strong></p><br> <p>The second cluster focuses on <strong>governance, human rights, access to justice, and social inclusion</strong>, encompassing rule of law, public sector effectiveness, civic engagement, gender equality, and protection of vulnerable groups. This cluster supports national institutions in strengthening accountability, service delivery, and compliance with international human rights standards, while promoting inclusive participation and social cohesion.</p><br> <p>This <strong>two-cluster delivery model</strong> enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong><u>Summary of key functions&nbsp;</u></strong></p><br> <p>Under the overall guidance of Program Analyst (<strong>governance, human rights, access to justice, and social inclusion cluster)</strong>, the&nbsp;National Project Coordinatorwill:</p><br> <ul> <li>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting;</li> <li>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</li> <li>Build the strategic partnerships needed to achieve results;</li> <li>Align the project with UN values and UNDP priorities;&nbsp;</li> <li>Ensure the mainstreaming gender, disability and youth considerations in the field of expertise, promote a safe and enabling environment free of any kind of discrimination, abusive behavior and exploitation, and use the principles of Inclusive HR communications in line with the UNDP corporate standards.</li> </ul> <p><strong><u>Specific tasks and responsibilities:</u></strong></p><br> <p><strong>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting</strong></p><br> <ul> <li>Manage and coordinate project activities based on the relevant Project Document, including the</li> <li>Develop comprehensive/detailed Project work-plan including structured dynamics of all Project</li> <li>Prepare Project progress reports for the donor and the main project beneficiary (Ministry of</li> <li>Ensure timely submission of the Project Implementation Report, Technical reports, quarterly financial reports, and other reports as may be required by UNDP and/or the donor;</li> <li>Monitor Project progress to ensure that it is in accordance with the timetable set out in the</li> <li>Secure the goods, services and personnel needed to implement ANA activities, including drafting TORs and work specifications;</li> <li>Monitor financial resources and ensure accuracy and reliability of financial reports;</li> <li>Manage and monitor the project risks initially identified, submit new risks to the Project Board for consideration and decision on possible action if required; update the status of these risks by maintaining a Project Risk Log;</li> <li>Provide rigorous quality assurance for the project’s financial, procurement and administrative processes to make sure that they are conducted in line with UNDP rules and regulations as well as in line with the project timelines.</li> <li>Maintain regular coordination and quality assurance of expert inputs and products as well as among project partners to ensure coherence and complementarity of project activities;</li> <li>Identify opportunities for deepening cooperation and recommending adequate approaches to dealing with different stakeholders based on information gathered during project implementation;</li> <li>Maintain regular communication on relevant project issues with local and international counterparties, consultants and experts and ensuring quality and timely delivery of all agreed outputs</li> <li>Managing project tracking in QUANTUM in accordance with UNDP procedures;</li> <li>Managing the transfer of project deliverables and assets to national beneficiaries and other project stakeholders.</li> </ul> <p><strong>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</strong></p><br> <ul> <li>Identify, collect and analyze policy-related, relevant information and data;</li> <li>Identify and synthesize best practices and lessons learnt into project goals;</li> <li>Support the development of policies that will address challenges and needs in collaboration with the Government and other strategic partners;</li> <li>Codify and share best practices and lessons learnt;</li> </ul> <p><strong>Build the strategic partnerships needed to achieve results;</strong></p><br> <ul> <li>Cultivate relationships with the central and local authorities, academia, NGOs and other Project stakeholders, ensuring full understanding, cooperation and an appropriate fit of the project activities with the main needs of the beneficiaries; and</li> <li>Establishing effective linkages with the regional project team, the project teams in the riparian countries, and other relevant projects and initiatives in the sector with a view to developing substantive partnerships and generating synergies;</li> <li>Disseminate project reports and respond to queries from concerned stakeholders.</li> </ul> <p><strong>Align the project with UN values and UNDP priorities.</strong></p><br> <ul> <li>Ensure the principles of gender equality, democratic governance, social inclusion and disaster resilience are effectively reflected in project activities;</li> <li>Ensure that gender equality is pursued in all project activities and reflected in work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail;</li> <li>Ensure that accessibility for persons with disabilities is reflected in all project activities;</li> <li>Consult regularly with other UNDP projects and programs on related activities where synergies are possible;</li> <li>Strive to engage groups and communities in project activities that affect them;</li> <li>Communicate project goals and activities clearly to both stakeholders and the wider public;</li> </ul> <p><strong>Ensure the mainstreaming of gender, disability, and youth considerations in the field of expertise&nbsp;</strong></p><br> <ul> <li>Support preparation of gender equality background materials for use in discussion, correspondence and briefing sessions;</li> <li>Ensure that all data gathered during project implementation is disaggregated by gender/disability/youth, age, ethnic affiliation and other to the extent possible;&nbsp;</li> <li>Support the reporting on gender mainstreaming as part of the ROAR and other corporate documents;</li> <li>Identify partnership strategies with regard to providers of specialized expertise, with special encouragements for providers with a gender/disability/youth knowledge;</li> <li>Ensure the project/programme contributes to the promotion of gender /disability/youth equal access by reaching, involving, and benefiting.&nbsp;</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong><u>Performance Indicators for evaluation of results&nbsp;</u></strong></p><br> <ul> <li>Project activities executed in line with UNDP corporate principles;</li> <li>Project staff/ team(s) effectively and efficiently guided and backstopped, as needed;</li> <li>Implementation of the transferred competencies and resources is consolidated and effectively carried out;</li> <li>Links with other relevant projects/initiatives established and joint objectives effectuated;</li> <li>Delivered funds in accordance with the planned Annual Work Plans;</li> <li>Timely and qualitative reporting in line with the programme needs and Country Office/national partners’ requirements. Project activities executed in line with UNDP corporate rules and procedures;&nbsp;</li> </ul> <p><strong>Institutional Arrangement</strong></p><br> <p>The National Project Coordinator&nbsp;will be engaged on a regular NPSA contract and will report to the Program Analyst&nbsp;<strong>governance, human rights, access to justice, and social inclusion cluster and in matrix supervision with the Programme Analyst, Economic Prosperity and Environmental Sustainability, to ensure coherence and cross cutting coordination and complementarity.</strong></p><br> <p><strong>Competencies</strong></p><br> <p>Core</p><br> <ul> <li><strong>Achieve Results: – LEVEL 2: </strong>Scale up solutions and simplifies processes, balances speed and accuracy in doing work</li> <li><strong>Think Innovatively: – LEVEL 2: </strong>Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking</li> <li><strong>Learn Continuously: – LEVEL 2: </strong>Go outside comfort zone, learn from others and support their learning</li> <li><strong>Adapt with Agility: – LEVEL 2: </strong>Adapt processes/approaches to new situations, involve others in change process</li> <li><strong>Act with Determination: – LEVEL 2: </strong>Able to persevere and deal with multiple sources of pressure simultaneously</li> <li><strong>Engage and Partner: – LEVEL 2: </strong>Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships</li> <li><strong>Enable Diversity and Inclusion: – LEVEL 2: </strong>Facilitate conversations to bridge differences, considers in decision making</li> <li><strong>People Management:</strong> UNDP people management competencies can be found in the dedicated site.</li> </ul> <p>Cross-Functional &amp; Technical competencies</p><br> <p><strong>Business Management</strong></p><br> <ul> <li><strong>Results-based Management</strong> <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul></li> <li><strong>Working with Evidence and Data</strong> <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> </ul></li> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul></li> <li><strong>Partnerships Management</strong> <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul></li> <li><strong>Risk Management</strong> <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul></li> </ul> <p><strong>Business Direction &amp; Strategy</strong></p><br> <ul> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul></li> </ul> <p><strong>2030 Agenda: Engagement &amp; Effectiveness</strong></p><br> <ul> <li><strong>Effectiveness</strong> <ul> <li>Project Quality Assurance</li> </ul></li> </ul> <p>&nbsp; <strong>Required Skills and Experience</strong> Min. Education requirements</p><br> <ul> <li>Advanced university degree (Master´s degree or equivalent) in Development Studies, Social Policy, Social Sciences, Sustainable Development, Gender Studies, International Development/Relations, Public Policy, Political Law, Sustainable Studies or other related, or a similar field is required, or</li> <li>A first-level university degree (Bachelor´s Degree) in the areas stated above in combination with additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p>Min. years of relevant work experience</p><br> <ul> <li>Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in the design, implementation, monitoring and/or evaluation of development projects.</li> </ul> <p>Desired skills in addition to the competencies covered in the Competencies section</p><br> <ul> <li>Excellent computer literacy (MS Office; Windows)</li> <li>Experience at the national level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects</li> <li>Experience in the implementation of larger projects run by international organizations and/or large environmental protection projects is a strong asset;</li> <li>Proven experience in handling multi-sectoral coordination among professionals and regional teams is desired.</li> <li>Policy, advisory and advocacy experience and track record of engagement with United Nations, other development actors and donors are desirable.</li> <li>Experience in Gender mainstreaming is an asset.</li> <li>Experience liaising and cooperating with government officials, municipal authorities, academic institutions, CSOs is an asset;</li> <li>Ability for traveling and field work;</li> <li>Ability to work under pressure;</li> <li>Strong drafting, presentation and reporting skills.</li> <li>Strong communication skills, especially in timely and accurate responses to emails.</li> <li>Strong computer skills, in particular mastery of all applications of the MS Office package and internet search.</li> </ul> <p>Required Language(s)</p><br> <ul> <li>Fluency in Arabic and English is required.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> &nbsp;<span>#LI-DNI</span><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>