Quality Assurance / Quality Control Jobs in Bahrain

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Daily Operations Management:</strong> Oversee the resort s day-to-day operations, ensuring seamless functionality across all departments.</li><li><strong>Guest Relations:</strong> Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.</li><li><strong>Team Leadership:</strong> Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.</li><li><strong>Emergency Management:</strong> Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.</li><li><strong>Policy and Procedure Compliance:</strong> Ensure all resort policies, procedures, and standards are consistently followed and upheld.</li><li><strong>Interdepartmental Coordination:</strong> Collaborate with department heads to resolve operational issues and enhance service delivery.</li><li><strong>Reporting:</strong> Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.</li><li><strong>Health and Safety:</strong> Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.</li><li><strong>Guest Experience Oversight:</strong> Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.</li><li><strong>Professional Development:</strong> Support the growth and development of reservation agents and front office staff to strengthen succession planning.</li><li><strong>KPI Management:</strong> Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.</li><li><strong>Front Office Operations:</strong> Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.</li><li><strong>Cross-Departmental Support:</strong> Assist in various hotel areas, including Food &amp; Beverage operations, to eliminate potential service issues.</li><li><strong>Proactive Guest Service:</strong> Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.</li><li><strong>Health &amp; Safety Responsibility:</strong> Ensure the well-being of all patrons, guests, and staff members, adhering to the resort s safety protocols and procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prior experience in a leadership role is essential. Previous experience with Property Management Systems is required. Must be proficient in Microsoft Windows applications. A University or College degree in a related discipline is preferred. Must maintain a polished and professional presentation. Strong ability to resolve issues effectively while maintaining positive guest interactions. Highly dependable with a strong sense of accountability. Capable of performing efficiently in a fast-paced environment. Ability to work seamlessly within a team-oriented setting. Must prioritize guest needs, remaining calm, courteous, and attentive at all times.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Senior Commercial Manager</b></p><p><i>Poullaides Group of Companies (Bahrain &amp; Saudi Arabia)</i></p><p><br></p><p>Poullaides Group of Companies is seeking an ambitious, commercially astute and forward-thinking leader to join our leadership team as Senior Commercial Manager within Poullaides Construction Company. This is not a traditional “back-office” commercial role. We are looking for a strategic business leader who can help drive growth, strengthen commercial performance, protect the business contractually, and build a modern commercial function across our operations — primarily with PCC in Bahrain and Saudi Arabia. The successful candidate will play a pivotal role in shaping the future of the business, influencing major commercial decisions, leading high-value negotiations, improving project profitability, mentoring teams, and supporting the next phase of PCC’s growth across the GCC.</p><p><br></p><p><b>About Poullaides Construction Company</b></p><p>Poullaides Construction Company (PCC) is an established regional contractor with a strong track record delivering industrial and utilities projects across Bahrain and Saudi Arabia. PCC operates at a scale where leadership decisions have direct and meaningful impact on project outcomes and business performance.</p><p>The Group is in an active phase of growth — expanding its footprint across the GCC, pursuing larger and more complex contracts, and investing in the commercial and operational capability needed to support that ambition. This is a business where the right leader will have genuine influence, not simply manage a function.</p><p><br></p><p><b>The Opportunity</b></p><ul><li>This role forms part of the leadership team and will work closely with Executive Directors, Project Directors, Tendering and Procurement teams, and Accounts.</li><li>The position will oversee all commercial and contractual functions across the project lifecycle — from tender strategy and risk management through to claims, dispute avoidance, project delivery, final account settlement, and commercial governance.</li><li>The ideal candidate is commercially strong, contractually experienced, operationally aware, and capable of leading both people and change.</li></ul><p><br></p><p><b>Key Responsibilities – Strategic Leadership</b></p><ul><li>Lead and develop the Group’s commercial strategy across Bahrain and Saudi Arabia.</li><li>Serve as a trusted advisor to the Chairman and Managing Director on commercial, contractual, and business risk matters.</li><li>Build a modern, high-performing commercial function aligned with the Group’s growth ambitions.</li><li>Drive a culture of accountability, collaboration, commercial awareness, and continuous improvement.</li><li>Mentor and develop colleagues, such as Quantity Surveyors, and project commercial teams.</li></ul><p><br></p><p><b>Commercial &amp; Contractual Management</b></p><ul><li>Lead all major commercial and contractual matters across projects and tenders.</li><li>Oversee contract reviews, risk assessments, qualifications, and negotiation strategies prior to contract execution.</li><li>Ensure robust management of variations, claims and EOT submissions, loss &amp; expense claims, final accounts, payment recovery, commercial correspondence, and dispute avoidance/resolution.</li><li>Provide strategic direction on complex contractual issues, including FIDIC and bespoke forms of contract.</li><li>Protect the business from contractual and commercial exposure while supporting project delivery teams in achieving commercial success.</li></ul><p><br></p><p><b>Project &amp; Operational Support</b></p><ul><li>Partner with Project Directors to improve project profitability and commercial outcomes.</li><li>Drive improved cost reporting, forecasting, productivity tracking, and CVR processes.</li><li>Support procurement and subcontract strategy to ensure commercial alignment and risk mitigation.</li><li>Identify opportunities for value engineering, commercial optimisation, and operational efficiencies.</li></ul><p><br></p><p><b>Business Growth &amp; Tendering</b></p><ul><li>Support strategic tender reviews and bid/no-bid decisions.</li><li>Lead commercial input into major tenders, negotiations, and pre-contract discussions.</li><li>Help position the business competitively while maintaining commercial discipline.</li><li>Contribute to expansion initiatives and strategic growth opportunities across the GCC.</li></ul><p><br></p><p><b>Governance &amp; Systems</b></p><ul><li>Improve commercial systems, reporting structures, controls, and processes across the Group.</li><li>Support the implementation of data-driven commercial management and performance monitoring.</li><li>Promote best practice commercial management across all business units.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What We Are Looking For</b></p><ul><li>Degree-qualified in Quantity Surveying, Commercial Management, Construction Law, or a related discipline.</li><li>10+ years of experience within the construction or infrastructure sector.</li><li>Proven experience in a senior commercial leadership role within the GCC region.</li><li>Strong working knowledge of FIDIC contracts, claims management, contract administration, commercial strategy, and final account negotiation.</li><li>Experience managing large-scale building and infrastructure projects.</li><li>Strong leadership, negotiation, communication, and stakeholder management skills.</li><li>Commercially strategic with strong business acumen and operational awareness.</li></ul><p><br></p><p><b>Highly Desirable</b></p><ul><li>Experience operating across Bahrain or Saudi Arabia.</li><li>Experience building or transforming commercial teams and systems.</li><li>Familiarity with large-scale industrial, infrastructure, utilities, or complex construction projects.</li><li>MRICS, MSc Construction Law, or equivalent professional accreditation.</li><li>Bilingual in Arabic and English, with strong written and spoken fluency in both languages.</li></ul><p><br></p><p><b>Why Join Poullaides Group?</b></p><ul><li>Join a respected and growing regional contractor with an entrepreneurial culture.</li><li>Become part of the leadership team and directly influence business strategy.</li><li>Lead meaningful commercial transformation and improvement initiatives.</li><li>Work on landmark projects across Bahrain and Saudi Arabia.</li><li>Build and mentor the next generation of commercial professionals.</li><li>Play a key role in shaping the future growth of the Group.</li></ul><p><br></p><p><b>Location</b></p><ul><li>Primarily based in Bahrain with regular involvement across Saudi Arabia and wider GCC operations.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Supporting Management of Spa Operations and Budgets</strong></p> <p> Assumes the responsibilities of the Spa Director in his/her absence.</p> <p> Ensures all employees have the proper supplies, equipment and uniforms.</p> <p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p> <p> Manages supplies and equipment inventories within budget.</p> <p> Maintains cleanliness of spa and related areas and equipment.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p> <p><strong>Ensuring and Delivering Exceptional Customer Service</strong></p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Handles guest problems and complaints.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p> <p> Strives to improve service performance.</p> <p><strong>Conducting Human Resources Activities</strong></p> <p> Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures employees understand expectations and parameters.</p> <p> Brings issues to the attention of the department manager and Human Resources as necessary.</p> <p> Observes service behaviors of employees and providing feedback to individuals.</p> <p> Participates in employee progressive discipline procedures.</p> <p> Participates in an on-going employee recognition program.</p> <p> Reviews comment cards and guest satisfaction results with employees.</p> <p> Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Supervises on-going training initiatives and conducting training when appropriate.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p> <p> Celebrates successes and publicly recognizes the contributions of team members.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Define and implement Zain Bahrain s Business Development and Partnerships strategy, ensuring alignment with the company s overall commercial objectives.</p> <p>Identify, evaluate, and execute new business opportunities, partnerships, and ventures that enhance revenue and market share.</p> <p>Lead negotiations and the structuring of partnership agreements that deliver strategic and financial value.</p> <p>Oversee the successful launch and ongoing management of and not limited to insurance, trade-in, and installment-based programs in collaboration with internal and external stakeholders.</p> <p>Develop commercial frameworks and pricing strategies to maximize profitability across partnerships and devices.</p> <p>Define and lead Zain Bahrain s device strategy, covering smartphones, tablets, routers, accessories and emerging connected devices, in line with customer demand, market trends and commercial priorities.</p> <p>Own the device portfolio roadmap, ensuring the right mix of flagship, mid-range, entry-level and high-demand devices are available across relevant customer segments.</p> <p>Drive device revenue, margin, stock efficiency, and customer acquisition through strong pricing, procurement and go-to-market strategies.</p> <p>Collaborate with management to define the department s annual roadmap and KPIs.</p> <p>Represent the department in meetings but not limited to management and steering committee meetings, providing strategic insights and updates on key initiatives.</p> <p>Oversee the Consumer Support and Business Development teams to ensure strategic plans are effectively executed and monitored.</p> <p>Supervise ongoing initiatives including but not limited to trade-in programs, device partnerships, insurance distribution, and new product integrations.</p> <p>Ensure proper alignment between partnerships, devices, and channel operations, enabling seamless execution from strategy to customer delivery.</p> <p>Oversee end-to-end device lifecycle management, including product selection, launch planning, stock availability, sales performance, aging stock management and end-of-life decisions.</p> <p>Work closely with Sales Channels, Digital, Procurement, Finance and Credit Control to ensure device availability, smooth customer journeys and effective installment eligibility rules.</p> <p>Manage and allocate departmental budgets, ensuring efficient use of resources and achievement of financial targets.</p> <p>Develop governance models, reporting dashboards, and performance scorecards to monitor ongoing initiatives.</p> <p>Provide coaching and guidance to team members to foster growth, accountability, and ownership of results.</p> <p>Liaise with Finance, Legal, Marketing, Technology or any other related Team to ensure partnership frameworks and new business models comply with corporate and regulatory standards.</p> <p>Lead coordination with vendors, insurance partners, and third-party service providers, ensuring mutual accountability and measurable results.</p> <p>Act as the key escalation point for vendor or partner issues, ensuring timely resolution and relationship preservation.</p> <p>Foster internal collaboration between different Divisions to explore cross-functional commercial synergies.</p> <p>Continuously monitor market and technology trends to identify emerging business opportunities.</p> <p>Introduce innovative go-to-market models for new services, digital products, and partnership propositions.</p> <p>Identify new ways to improve device accessibility for customers through financing, vouchers, partner benefits, trade-in and digital-first purchase journeys.</p> <p>Evaluate competitor performance and market behavior to ensure Zain remains a first mover in new commercial domains.</p> <p>Support digital transformation initiatives and business automation projects across the department.</p> <p>Oversee accurate forecasting, sales reporting, and performance analytics across all business development and device-related areas.</p> <p>Review departmental reports to assess progress, financial performance, and market outcomes.</p> <p>Present monthly and quarterly performance summaries to the Management.</p> <p>Ensure compliance with corporate governance, contractual, and ethical standards in all departmental operations.</p> <p>Maintain strong communication with the executive management team on key commercial projects.</p> <p>Promote a results-driven, customer-oriented culture across all team members.</p> <p>Perform any other related duties as assigned or required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p> <ul> <li>Bachelor s degree in Business Administration, Marketing, or related field. Master s preferred.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>10-15+ years of experience in telecom, business development, or partnerships leadership.</li> </ul> <p><strong>Skills &amp; Knowledge</strong></p> <ul> <li>Strategic planning &amp; management</li> <li>Analytical thinking</li> <li>Leadership and people management</li> <li>Partnership management</li> <li>Financial acumen</li> <li>Communication and presentation</li> <li>Telecom and digital ecosystem knowledge</li> <li>Financial and business modeling</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Housekeeping Manager, you play a pivotal role in ensuring the seamless operation of our resort's housekeeping department. Your leadership is essential in maintaining impeccable cleanliness standards, enhancing guest satisfaction, and creating an inviting atmosphere. This role combines strategic management with hands-on involvement to guarantee a memorable and comfortable stay for our guests.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Team Leadership:</strong> Lead and motivate the housekeeping team, fostering a culture of excellence, teamwork, and attention to detail.</li> <li><strong>Daily Operations:</strong> Oversee day-to-day housekeeping activities, including room cleaning, laundry, and public area maintenance, ensuring adherence to established standards.</li> <li><strong>Quality Assurance:</strong> Implement and maintain rigorous quality control measures to achieve and exceed cleanliness and hygiene benchmarks.</li> <li><strong>Inventory Management:</strong> Efficiently manage housekeeping supplies, equipment, and inventory to meet operational needs and budgetary constraints.</li> <li><strong>Training and Development:</strong> Conduct regular training sessions for housekeeping staff, emphasizing best practices, safety protocols, and outstanding customer service.</li> <li><strong>Guest Satisfaction:</strong> Proactively address guest concerns related to housekeeping, ensuring a positive and memorable stay experience.</li> <li><strong>Communication:</strong> Collaborate with other departments, communicate effectively with staff, and contribute to a seamless guest experience.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Bachelor s degree in hospitality management, Business Administration, or a related field.</p> <ul> <li><strong>Proven Experience:</strong> Successful track record in housekeeping management, preferably in a resort. Previous leadership experience required.</li> </ul> <ul> <li><strong>Leadership Skills:</strong> Strong leadership and interpersonal skills to motivate and guide the housekeeping team.</li> <li><strong>Detail-Oriented:</strong> Exceptional attention to detail and commitment to maintaining the highest cleanliness standards.</li> <li><strong>Communication Skills:</strong> Excellent communication skills to interact effectively with staff, guests, and other departments.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role will require the successful candidate to be site based to lead the delivery of the project, manage the site teams and the sub contractors on the project.</p> <p>The candidate will have:</p> <ul> <li>Experience working in the Middle East</li> <li>Experience as a Project Manager</li> <li>Degree qualified</li> <li>Stable employment history with main contractors</li> <li>Background in buildings projects including hotels, hospitality and residential works</li> <li>Experience with high end finishes and challenging designs</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose  </span></strong></p><p ><span ></span></p><p ><span >Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization & cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Process Development, Standardization & Continuous Improvement</span></strong></p><ul><li><span >Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span >Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span >Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span >Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span >Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li><li><span ></span></li></ul><p ><strong><span >Program & Project Management</span></strong></p><ul><li><span >Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span >Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span >Act as the Customer Service lead for cross-functional projects </span></li><li><span ></span></li></ul><p ><strong><span >Stakeholders Management & Governance</span></strong></p><ul><li><span >Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span >Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span >Represent regional priorities and requirements in global forums</span></li><li><span >Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span >Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span >Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li><li><span ></span></li></ul><p ><strong><span >Customer Experience & Service Excellence</span></strong></p><ul><li><span >Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span >Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span >Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span >Act as escalation point for complex customer issues and critical shipment-related incidents</span></li><li><span ></span></li></ul><p ><strong><span >Vendor & Consulting Management</span></strong></p><ul><li><span >Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span >Ensure effective communication, transparency on progress, and risk management</span></li><li><span >Oversee quality and impact of deliverables to support transformation objectives</span></li><li><span ></span></li></ul><p ><strong><span >Talent Development & Engagement</span></strong></p><ul><li><span >Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span >Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span >Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span >Support attraction, development, and retention of top Customer Service talents</span></li><li><span ></span></li></ul><p ><strong><span >Customer Service Operations Support</span></strong></p><ul><li><span >Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span >Identify operational gaps and drive improvement actions</span></li><li><span >Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span >Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><p ><span ></span></p><p ><strong><span >Growth Enablement</span></strong></p><ul><li><span >Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span >Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><p ><span ></span></p><p ><strong><span >Additional support</span></strong></p><ul><li><span >Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span >Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span >Support customers service sub-functions Performance Excellence, Tools & Tech when needed.</span></li></ul><ul><li><span ><br></span></li></ul><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >University degree. MBA is a plus</span></li><li><span >Excellent Communication skills</span></li><li><span >Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span >Strong collaboration and teamwork skills</span></li><li><span >Excellent Software skills (Microsoft and AI tools </span></li><li><span >Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span >Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Company Description <br> <p>Mantis, part of the Luxury &amp; Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <br> <div>Job Description</div> <br> <p> <strong>Food &amp; Beverage Manager</strong> </p> <p>The Food &amp; Beverage Manager is responsible for overseeing the daily operations of all Food &amp; Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p> <p> <strong>What is in it for you:</strong> </p> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Lead and oversee all Food &amp; Beverage operations to ensure exceptional guest experiences and service excellence.</li> <li>Drive F&amp;B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li> <li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li> <li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li> <li>Manage and analyze Profit &amp; Loss (P&amp;L) statements and implement action plans to achieve financial targets.</li> <li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li> <li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li> <li>Lead, motivate, coach, and develop the F&amp;B team to achieve operational excellence and high levels of employee engagement.</li> <li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li> <li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li> <li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li> <li>Utilize F&amp;B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li>Minimum <strong>4 years of experience</strong> in a Food &amp; Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li> <li>Minimum <strong>2 years of GCC experience</strong> is required.</li> <li>Minimum <strong>2 years of experience in a 5-star hotel property</strong> is required.</li> <li>Minimum <strong>1 year of experience in an independent upscale dining restaurant</strong> is considered an added advantage.</li> <li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Experience with <strong>Asian, Italian, and Mediterranean cuisines</strong> is highly preferred.</li> <li> <strong>WSET Level 1, 2, or 3 certification</strong> is considered an added value.</li> <li>Strong knowledge of luxury hospitality service standards and Food &amp; Beverage operations.</li> <li>Strong commercial acumen with a proven track record of increasing F&amp;B sales and profitability.</li> <li>Proficiency in F&amp;B management systems, POS systems, and other relevant hospitality software.</li> <li>Excellent communication, leadership, and interpersonal skills.</li> <li>Highly presentable, professional, and guest-focused.</li> <li>Outgoing and energetic personality with strong relationship-building abilities.</li> <li>Strong organizational, analytical, problem-solving, and decision-making skills.</li> <li>Fluency in English; additional languages will be an advantage.</li> </ul> <br> <div><br></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Food &amp; Beverage Manager is responsible for overseeing the daily operations of all Food &amp; Beverage venues and dining experiences, ensuring exceptional guest satisfaction, operational efficiency, and profitability. This role focuses on driving revenue, managing costs, maintaining high service standards, and leading teams to deliver outstanding hospitality experiences. The successful candidate will possess strong leadership skills, financial acumen, and a passion for excellence in food and beverage operations.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><ul><li>Lead and oversee all Food &amp; Beverage operations to ensure exceptional guest experiences and service excellence.</li><li>Drive F&amp;B sales and revenue through innovative promotions, upselling strategies, and guest engagement initiatives.</li><li>Develop, manage, and monitor departmental budgets, forecasts, and financial performance.</li><li>Ensure effective cost control measures are in place, including food cost, beverage cost, labor cost, and overall operational expenses.</li><li>Manage and analyze Profit &amp; Loss (P&amp;L) statements and implement action plans to achieve financial targets.</li><li>Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) and Standards of Service (SOS).</li><li>Ensure compliance with company policies, brand standards, health and safety regulations, and local legislation.</li><li>Lead, motivate, coach, and develop the F&amp;B team to achieve operational excellence and high levels of employee engagement.</li><li>Build strong relationships with guests, suppliers, and internal stakeholders to enhance service delivery and business performance.</li><li>Monitor guest feedback and implement corrective actions to continuously improve guest satisfaction.</li><li>Collaborate with culinary and service teams to develop and enhance food and beverage offerings.</li><li>Utilize F&amp;B management systems, POS systems, and operational reports to drive efficiency and informed decision-making.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 years of experience in a Food &amp; Beverage management role, preferably within luxury hotels, resorts, or upscale hospitality environments.</li><li>Minimum 2 years of GCC experience is required.</li><li>Minimum 2 years of experience in a 5-star hotel property is required.</li><li>Minimum 1 year of experience in an independent upscale dining restaurant is considered an added advantage.</li><li>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li><li>Experience with Asian, Italian, and Mediterranean cuisines is highly preferred.</li><li>WSET Level 1, 2, or 3 certification is considered an added value.</li><li>Strong knowledge of luxury hospitality service standards and Food &amp; Beverage operations.</li><li>Strong commercial acumen with a proven track record of increasing F&amp;B sales and profitability.</li><li>Proficiency in F&amp;B management systems, POS systems, and other relevant hospitality software.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Highly presentable, professional, and guest-focused.</li><li>Outgoing and energetic personality with strong relationship-building abilities.</li><li>Strong organizational, analytical, problem-solving, and decision-making skills.</li><li>Fluency in English; additional languages will be an advantage.</li></ul><p></p></section>

<p>About the Role: We are seeking an experienced Project Manager specializing in offshore trenching, backfilling, and pipeline installation projects. The ideal candidate will have extensive expertise in managing subsea pipeline protection operations, including trenching, backfilling, and associated marine construction activities, ensuring project delivery meets technical specifications, safety standards, and client requirements. Key Responsibilities: • Project Management: Lead and manage offshore trenching, backfilling, and pipeline installation projects from mobilization to completion, ensuring adherence to project timelines, budgets, and quality standards. • Technical Oversight: Supervise subsea trenching operations (jetting, mechanical cutting, etc.), backfilling, and pipeline stabilization activities, ensuring compliance with project specifications. • Vessel & Equipment Management: Coordinate with marine vessels, ROVs, and trenching equipment operators to optimize operational efficiency and safety. • Stakeholder Coordination: Liaise with clients, survey teams, marine crews, and subcontractors to ensure seamless project execution. • Risk Management: Identify and mitigate project risks related to weather, equipment failure, and subsea conditions. • HSEQ Compliance: Enforce strict adherence to HSE policies and procedures, including marine operations safety, dive safety (if applicable), and environmental protection. • Reporting: Provide regular progress updates, cost reports, and risk assessments to senior management and clients. </p><p>Qualifications & Experience: • Bachelor’s degree in Civil Engineering, Marine Engineering, or related field. Master’s degree preferred. • Minimum 8+ years of experience in offshore trenching, backfilling, and pipeline installation projects. • Proven track record in managing subsea pipeline protection operations, including: • Trenching and backfilling operations • Pipeline stabilization and protection • Seabed preparation and post-lay operations • Familiarity with trenching systems and equipment (e.g., jetting sleds, mechanical trenchers, ROVs). • Knowledge of offshore survey methods (multibeam, side-scan sonar) and positioning systems. • Strong project management, negotiation, and problem-solving skills. • Willingness to work offshore and travel as required. Preferred Certifications: • PMP (Project Management Professional) or equivalent. • NEBOSH / IOSH or similar HSE certification. • Offshore survival certificates (e.g., BOSIET, HUET).</p>

<p>Our client, a global financial institution in Bahrain has a vacancy for Security Operations Manager for their Bahrain office. Responsibilities: -Primarily responsible for managing the Security Operations team in monitoring, analysing, assessing security events and vulnerabilities in the infrastructure (i.e., software, hardware, and networks). -Primarily responsible for providing oversight and guidance during security incidents, ensure root cause analysis is undertaken, and remediation plans are executed. -Ensure incident monitoring, identification, assessment, quantification, reporting, and mitigation. -Identify security exposures and develop mitigation plans. -Assist in the enhancement of delivery and management of security platforms including: Endpoint Protection Platforms, Email Security Gateways, Web Proxies, Web Application Firewalls, IPS/IDS etc. -Leads the security operations unit to implement secure enterprise systems and identifies issues that could compromise data integrity or the security of the network. -Collaborate with IT Services to develop and maintain secure technology platforms and to ensure the firm`s cyber security goals continue to be met. -Leading and managing the Security Operations Center and a team of security operational staff members -Revise and develop processes to strengthen the current Security Operations Framework and provide continuous improvement to the Technology Security function. -Creation of reports, dashboards, metrics for security operations and presentation to management, including providing executive management with compliance reports and audit findings. -Provide security and design support to technology teams and ensure security controls</p><p>Education and Qualifications: -A minimum of 10 years of relevant experience with a minimum of five years of leadership or management experience in a technical or security Operational role. (BFSI industry experience is preferred). -Bachelor’s or master’s degree in Computer Science, Information Systems, or related field. -Certified Information Systems Security Professional (CISSP) -ISACA Certified Information Systems Auditor (CISA). -(ISACA) Certified Information Security Manager (CISM). -ITIL (Preferred). Candidates should be based in Bahrain Those interested send cv to info@1visionconsultancy.net</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Key Responsibilities:</strong> </div> <ul> <li>Develop and implement strategic sales plans to achieve corporate objectives and revenue growth in Bahrain.</li> <li>Identify and pursue new business opportunities with corporate clients, government entities, and educational institutions.</li> <li>Build and maintain strong, long-term customer relationships and act as the primary point of contact for key clients.</li> <li>Lead negotiations and close contracts with clients, ensuring profitability and client satisfaction.</li> <li>Collaborate with the marketing team to support local promotional campaigns and brand visibility.</li> <li>Recruit, mentor, and manage the Bahrain sales team to drive high performance.</li> <li>Monitor sales metrics and generate reports on sales performance, forecasts, and market insights.</li> <li>Stay up to date with market trends, competitors, and client needs to identify growth opportunities.</li> <li>Represent SkillUp MENA at industry events, conferences, and client meetings in Bahrain.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <strong>Requirements:</strong> </div> <ul> <li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus).</li> <li>Minimum of 7+ years of experience in B2B sales, preferably in the learning &amp; development or training industry.</li> <li>Proven experience in managing a sales team and achieving sales targets in the Bahraini market.</li> <li>Strong experience in DCC (Digital Corporate Channel) sales, client management, and business development.</li> <li>Strong business acumen with excellent negotiation and communication skills.</li> <li>Deep understanding of the corporate landscape in Bahrain, with a strong professional network.</li> <li>Self-motivated, strategic thinker with leadership capabilities.</li> <li>Fluency in English is required; Arabic is a strong advantage.</li> <li>Bahrain residency or work permit preferred.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>To provide the point of contact between maintenance and all other departments including Flight Dispatch, Network Control Group, MX Outstation Support, etc.</span></p><br><br><p><span>Assisting the Maintenance Line Supervisors to plan defect rectification, scheduled and preventative maintenance. Ensure that highest levels of dispatch reliability figures for the airline are achieved.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><ul><li><span>Maintain oversight &amp; coordinate all AOG Aircraft back into service in a safety compliant &amp; efficient manner.</span></li><li><span>Liaise with the Planning department &amp; Network Operations Control to ensure effective optimization for maintenance decisions on schedule changes to resolve conflicts between scheduled maintenance and the daily operations flight schedule.</span></li><li><span>Liaise with the Planning department for the completion of all scheduled maintenance in accordance with the operators Approved Maintenance Program.</span></li><li><span>Control and progress timely closure of all carried defects under the Operators Minimum Equipment list &amp; ensure all maintenance remains in compliance with MEL Limitations.</span></li><li><span>Continuous Monitoring and control of repetitive defects using reliability data providing troubleshooting support for defect rectification.</span></li><li><span>Continuous Management &amp; control of the on board carried flyaway kit to further reduce operator service interruptions at outstations and improve technical dispatch reliability.</span></li><li><span>Organize and manage outstation third party service providers support to provide optimum service levels to the Operator addressing any shortfalls in service.</span></li><li><span>Communicate flight schedules &amp; organize third party support at outstations where support agreements are in place. In the event of a defect down route the MOC Manager is the point of contact with the contracted organization to return the aircraft to service.</span></li><li><span>Responsibility to Chair and Minute the Daily Maintenance Operations Meeting to follow up and address repetitive defects and open technical issues.</span></li><li><span>Liaise with Type Cert Holders &amp; Original Equipment Manufacturers to submit service requests on behalf of the AMO.</span></li><li><span>Any reasonable request from DHL Management.</span></li><li><span>Liaise with the Materials Section &amp; the Engineering Section to ensure provision of material, tooling and equipment required for Deferrals &amp; open technical requests.</span></li><li><span>Must be able to troubleshoot Airframe, Engine and APU systems</span></li><li><span>Regular day to day contact with Flight Dispatch, Flight Crews, MX Outstation Support, Network Control Group, Line Maintenance Supervisors.</span></li><li><span>Evaluate teardown reports, corrective actions, overhaul reports from repair / overhaul vendors and suppliers when required.</span></li><li><span>Assess Airworthiness Directives, the Manufacturer’s Alert Service Bulletins, Service bulletins, Service Letters and Fleet Team Digests if necessary.</span></li><li><span>Be familiar with Continuous Airworthiness Maintenance Programs.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Minimum of 5 years’ experience in Maintenance Operations Control.</span></li><li><span>A Licensed Aircraft Maintenance Engineer B1 and/or B2.</span></li><li><span>Experience with the Microsoft Office suite of software, particularly PowerPoint and Excel.</span></li><li><span>Experience using My Boeing Fleet, General Electric and Stream application would be considered an advantage.</span></li><li><span>Experience with the Trax Maintenance systems or other similar maintenance software would be considered an advantage.</span></li><li><span>The candidate should be fluent in written and spoken English, enough to communicate at all levels in required technical terms.</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit program.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><p><span>The MENA Customer Service Performance &amp; First Choice Tools Manager will report to the MENA CS Performance Senior Manager. This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region. The position is vital in ensuring operational excellence and driving continuous improvement in customer service delivery as well as First Choice.</span></p><br><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><span>CS Performance management:</span></strong></p><br><br><ul> <li><span>Assist in the implementation and monitoring of key performance indicators (KPIs) for customer service across the MENA region.</span></li> <li><span>Analyze performance data and provide actionable insights to regional and country teams to enhance service quality and customer experience.</span></li> <li><span>Develop and maintain dashboards and reporting tools to provide real-time insights into customer service performance for stakeholders.</span></li> <li><span>Implement corrective actions and improvement plans based on performance analysis, ensuring that teams are equipped to meet and exceed customer expectations.</span></li> <li><span>Support the identification of best practices and areas for improvement within customer service operations.</span></li> </ul><br><p><strong><span>First Choice Tools Management &amp; Customer Feedback Analysis:</span></strong></p><br><br><ul> <li><span>Coordinate the deployment and utilization of First Choice tools and system “Voice”, ensuring alignment with regional objectives and business needs.</span></li> <li><span>Monitor the effectiveness of tools and processes, gathering feedback to recommend enhancements.</span></li> <li><span>Analyze customer feedback through surveys, reviews, and other channels to identify trends and areas for improvement.</span></li> <li><span>Utilize data analysis to assess customer satisfaction levels and pinpoint specific pain points in the customer journey.</span></li> <li><span>Collaborate with customer service teams to develop and implement strategies that address customer feedback, enhancing overall customer experience.</span></li> <li><span>Present structured analysis of customer requirements and propose solution/ program which aims to meet the needs of the customer.</span></li> <li><span>Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches.</span></li> </ul><br><p><strong><span>Project Execution:</span></strong></p><br><br><ul> <li><span>Support the planning and execution of customer service and first choice projects and initiatives, ensuring they are delivered on time and within budget.</span></li> <li><span>Collaborate with cross-functional teams to facilitate project implementation and ensure alignment with overall business goals.</span></li> <li><span>Identify project risks and assist in implementing mitigation strategies.</span></li> </ul><br><p><strong><span>Other Role Areas</span></strong></p><br><br><p><strong><span>Continuous Improvement:</span></strong></p><br><br><ul> <li><span>Foster a culture of continuous improvement by encouraging teams to challenge the status quo and share innovative ideas.</span></li> <li><span>Conduct regular audits and reviews of customer service processes to identify improvement opportunities and share best practices.</span></li> </ul><br><br><p><strong><span>Liaison with other Stakeholders:</span></strong></p><br><br><ul> <li><span>Act as a liaison between regional customer service teams and CS/ First Choice Teams in MENA Countries, ensuring effective communication and collaboration on performance initiatives.</span></li> <li><span>Engage with internal stakeholders to gather requirements and feedback for continuous improvement of tools and processes.</span></li> </ul><br><br><p><strong><span>YOUR PROFILE:</span></strong></p><br><br><ul> <li><span>+7 years of experience in customer service Management and continuous improvement fields, demonstrating a strong background in enhancing operational performance and customer satisfaction. </span></li> <li><span>Proficiency in data visualization tools (Power Automate, Power Apps, PowerBI..etc)</span></li> <li><span>Advanced data analysis skills.</span></li> <li><span>Ability to translate complex data sets into visually appealing and informative visualizations.</span></li> <li><span>Excellent communication skills to effectively present data visualizations and insights.</span></li> <li><span>English (Proficiency)</span></li> <li><span>Arabic (Proficiency is a plus)</span></li> <li><span>Results-Driven Relationship Building: Cultivates strong relationships with key stakeholders, influences conflict resolution, and maintains a focus on achieving outcomes.</span></li> <li><span>Effective Communication and Objective Setting: Delivers clear verbal and written communication, facilitates discussions, and establishes challenging yet achievable goals for the team.</span></li> <li><span>Resource Alignment and Progress Monitoring: Aligns resources and organizational efforts to meet objectives while regularly reviewing and adjusting progress as needed.</span></li> <li><span>Continuous Improvement and Innovation Advocacy: Champions a culture of continuous improvement and innovation, inspiring teams through empowerment, accountability, and recognition.</span></li> <li><span>Subject Matter Expertise and Best Practices Leadership: Acts as a thought leader in customer service processes, developing high-quality services and solutions while reinforcing best practices across the function.</span></li> </ul><br><br><p><strong><span>OUR OFFER</span></strong><span>:</span></p><br><br><ul> <li><span>Strong career support in an international environment.</span></li> <li><span>Great culture and colleagues.</span></li> <li><span>Multifarious benefit programm.</span></li> </ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

???? We’re Hiring: Corporate Services Manager ???? Employment Type: Full-Time ???? Level: Mid-Level / Senior-Level We are seeking an experienced and highly organized Corporate Services Manager to oversee and manage the company’s corporate support functions and administrative operations. This role is responsible for ensuring efficient business operations, regulatory compliance, and effective coordination across departments. The ideal candidate will possess strong leadership, communication, and operational management skills, with the ability to support organizational growth and maintain high standards of corporate governance and administration.???? Key Responsibilities Oversee daily corporate services and administrative operations Manage office administration, facilities, procurement, and vendor relationships Ensure compliance with company policies, legal requirements, and corporate procedures Coordinate with internal departments to support operational efficiency Assist in developing and implementing administrative systems and processes Support budgeting, reporting, and resource planning activities Supervise and mentor administrative and support staff Manage corporate documentation, records, and confidential information Support senior management with strategic and operational initiatives✅ Requirements Strong leadership and organizational management skills Excellent communication and interpersonal abilities Experience in corporate services, administration, or operations management Ability to manage multiple priorities and work under pressure Strong problem-solving and decision-making skills Proficiency in Microsoft Office and administrative systems Knowledge of corporate governance and compliance practices is an advantage Bachelor’s degree in Business Administration, Management, or related field preferred Previous managerial or supervisory experience is highly preferred???? What We Offer Professional and collaborative working environment Opportunities for leadership growth and career advancement Exposure to strategic business operations and corporate management Supportive team culture and professional development programs Competitive salary and comprehensive benefits package Opportunity to contribute to organizational growth and operational excellence

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p> <ul> <li>Proactively solicit new group accounts (corporate, social, association, tour &amp; travel) through outside calls, site inspections, and industry networking.</li> <li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</li> <li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</li> <li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&amp;B minimums.</li> <li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</li> <li>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</li> <li>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</li> <li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</li> <li>Step in to cover the Sales Director s duties during absence and work flexible evenings/weekends for major group arrivals or events.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>2-3 years of proven experience in sales management, with a focus on groups and events</li> <li>Demonstrated experience in hospitality, resort operations, or event coordination</li> <li>Strong proficiency in CRM software and sales reporting tools</li> <li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li> <li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li> <li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li> <li>Team leadership experience with the ability to motivate and develop staff</li> <li>Proficiency in Microsoft Office Suite and event management software</li> <li>Knowledge of group booking systems and hospitality management systems</li> <li>Ability to work flexible hours, including evenings and weekends as needed for events</li> <li>Willingness to work in a resort environment and adapt to a multicultural workplace</li> <li>Customer-focused mindset with a commitment to delivering exceptional service</li> <li>Analytical skills with the ability to interpret sales data and market trends</li> <li>Experience in luxury hospitality or high-end event management is preferred</li> <li>Arabic Speaking is an added value.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an Assistant Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Maintain an effective bar service with an emphasis on high quality, efficient service.</li> <li>Check that Guest service standards are set, implemented and monitored, and continuously evaluated</li> <li>Set-up of the outlet in accordance with the pre-determined standards of the operation</li> <li>Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly</li> <li>Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it</li> <li>Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied</li> <li>Ensure all Team Members are impeccably presented and adhere to the correct uniform standards</li> <li>Evaluate the performance of the Team ensuring the highest standards of service are given at all times</li> <li>Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner</li> <li>Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner</li> <li>Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures</li> <li>Adhere to the Company disciplinary policy when necessary</li> <li>Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence</li> <li>Complete all necessary administration in accordance with Company procedures relating to all staff members</li> <li>Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office</li> <li>Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques</li> <li>Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained</li> <li>Meet or exceed the monthly drink profit margin target</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An Assistant Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Customer Service experience in supervisory or above capacity</li> <li>A warm personality, attentive and smartly presentable</li> <li>An ability to listen and respond to demanding Guest needs</li> <li>Excellent leadership, interpersonal and communication skills</li> <li>Accountable and resilient</li> <li>Committed to delivering high levels of customer service</li> <li>Ability to work under pressure</li> <li>Flexibility to respond to a range of different work situations</li> <li>A medium level of IT proficiency is required</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. A Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development</li> <li>Ensure compliance of brand standards</li> <li>Evaluate guest satisfaction levels with a focus on continuous improvement</li> <li>Aware of trends and propose ideas to build the range and quality of Food and Beverage</li> <li>Optimise sales and contain costs, identifying any areas for action</li> <li>Set achievable budgets and other short- and long-term functional goals</li> <li>Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars</li> <li>Maintain strong internal control environment and compliance to hotel/company policies and procedures</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a similar role</p> <ul> <li>Effective management skills</li> <li>Negotiation and influencing skills</li> <li>Positive attitude</li> <li>Excellent communication skills</li> <li>Ability to work under pressure</li> <li>Good grooming standards</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><ol><li><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p><br></li><li><p>Proactively solicit new group accounts (corporate, social, association, tour &amp; travel) through outside calls, site inspections, and industry networking.</p><br></li><li><p>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</p><br></li><li><p>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</p><br></li><li><p>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&amp;B minimums.</p><br></li><li><p>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</p><br></li><li><p>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</p><br></li><li><p>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</p><br></li><li><p>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</p><br></li><li><p>Step in to cover the Sales Director’s duties during absence and work flexible evenings/weekends for major group arrivals or events.</p><br></li></ol><br>Qualifications<br><br><ul><li>2-3 years of proven experience in sales management, with a focus on groups and events</li><li>Demonstrated experience in hospitality, resort operations, or event coordination</li><li>Strong proficiency in CRM software and sales reporting tools</li><li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li><li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li><li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li><li>Team leadership experience with the ability to motivate and develop staff</li><li>Proficiency in Microsoft Office Suite and event management software</li><li>Knowledge of group booking systems and hospitality management systems</li><li>Ability to work flexible hours, including evenings and weekends as needed for events</li><li>Willingness to work in a resort environment and adapt to a multicultural workplace</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Analytical skills with the ability to interpret sales data and market trends</li><li>Experience in luxury hospitality or high-end event management is preferred</li><li>Arabic Speaking is an added value.</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>