Quality Control Manager Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Business Development Manager – AFR</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who lands Legendary deals? You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>Business Development Manager – AFR </strong>in<strong> Manama, Bahrain</strong><strong>. </strong></p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Business Development Manager – AFR position </strong></p><br><br> <ul> <li>Execute business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets</li> <li>Deliver projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects</li> <li>Undertake market studies and feasibility studies to assess market potential and analyze target groups</li> <li>Prospect new business development opportunities through market research, developing marketing initiatives, etc.</li> <li>Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities</li> <li>Identify prospective customer needs and matches these with DHL’s services</li> <li>Develop leads, conduct pre-proposal visitations, prepare difficult proposals and conduct negotiations to close</li> <li>Maintain and build relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams</li> <li>Initiate new business relationships with non-buying accounts that have been targeted by the company</li> <li>Partner with local, district and regional management to coordinate customer requests and services that are being promoted</li> <li>Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management</li> <li>Identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures</li> <li>Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach</li> <li>May provide functional guidance, advice or training to less experienced business development positions</li> <li>Main responsibility of the candidate is to grow the volumes and Gross profits on Airfreight, while they will also focus on growth of Ocean freight &amp; other products<br> </li> </ul> <p><strong>Stakeholder Management</strong></p><br><br> <ul> <li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li> <li>May convince others to accept new concepts, practices, and approaches</li> <li>Build strong, trusting cross-functional relationships with DHL managers</li> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li>Provide technical guidance to line managers and employees</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong> Qualifications &amp; Key Requirements</strong></p><br><br> <br> <p><strong>Education Level</strong></p><br><br> <br> <p>Bachelor’s Degree or equivalent experience/qualification</p><br><br> <br> <p><strong>Tool</strong>: CRM</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>more than 3 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><strong>Assisting in Management of Restaurant Team</strong></p> <p> Handles employee questions and concerns.</p> <p> Monitors employees to ensure performance expectations are met.</p> <p> Provides feedback to employees based on observation of service behaviors.</p> <p> Assists in supervising daily shift operations.</p> <p> Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</p> <p> Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</p> <p><strong>Conducting Day-to-Day Restaurant Operations</strong></p> <p> Ensures all employees have proper supplies, equipment and uniforms.</p> <p> Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</p> <p> Ensures compliance with all restaurant policies, standards and procedures.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> Manages to achieve or exceed budgeted goals.</p> <p> Performs all duties of restaurant employees and related departments as necessary.</p> <p> Opens and closes restaurant shifts.</p> <p><strong>Providing Exceptional Customer Service</strong></p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Encourages employees to provide excellent customer service within guidelines.</p> <p> Handles guest problems and complaints, seeking assistance from supervisor as necessary.</p> <p> Strives to improve service performance.</p> <p> Sets a positive example for guest relations.</p> <p> Assists in the review of comment cards and guest satisfaction results with employees.</p> <p> Meets and greets guests.</p> <p><strong>Conducting Human Resource Activities</strong></p> <p> Supervises on-going training initiatives.</p> <p> Uses all available on the job training tools for employees.</p> <p> Communicates performance expectations in accordance with job descriptions for each position.</p> <p> Coaches and counsels employees regarding performance on an on-going basis.</p> <p><strong>Additional Responsibilities</strong></p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Restaurant Manager.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<div><br></div><p><strong>Business Development Manager – AFR</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals?  You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>Business Development Manager – AFR </strong>in<strong> Manama, Bahrain</strong><strong>. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Business Development Manager – AFR position </strong></p> <ul> <li>Execute business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets</li> <li>Deliver projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects</li> <li>Undertake market studies and feasibility studies to assess market potential and analyze target groups</li> <li>Prospect new business development opportunities through market research, developing marketing initiatives, etc.</li> <li>Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities</li> <li>Identify prospective customer needs and matches these with DHL’s services</li> <li>Develop leads, conduct pre-proposal visitations, prepare difficult proposals and conduct negotiations to close</li> <li>Maintain and build relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams</li> <li>Initiate new business relationships with non-buying accounts that have been targeted by the company</li> <li>Partner with local, district and regional management to coordinate customer requests and services that are being promoted</li> <li>Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management</li> <li>Identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures</li> <li>Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach</li> <li>May provide functional guidance, advice or training to less experienced business development positions</li> <li>Main responsibility of the candidate is to grow the volumes and Gross profits on Airfreight, while they will also focus on growth of Ocean freight & other products<br> </li> </ul>     <p><strong>Stakeholder Management</strong></p> <ul> <li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li> <li>May convince others to accept new concepts, practices, and approaches</li> <li>Build strong, trusting cross-functional relationships with DHL managers</li> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li>Provide technical guidance to line managers and employees</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="377"> <p><strong>  Qualifications & Key Requirements</strong></p> </td> </tr> <tr> <td width="377"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="377"> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td width="377"> <p><strong>Tool</strong>: CRM</p> </td> </tr> <tr> <td width="377"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="377"> <p>more than 3 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Campaigns &amp; Seasonal Calendar</strong></p><ul><li><p>Plan and execute the Food &amp; QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets.</p></li><li><p>Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size.</p></li></ul></li><li><p><strong>ROI &amp; Performance Management</strong></p><ul><li><p>Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency.</p></li><li><p>Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts).</p></li></ul></li><li><p><strong>Customer Segmentation</strong></p><ul><li><p>Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention.</p></li><li><p>Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food QC).</p></li></ul></li><li><p><strong>CRM / Lifecycle Marketing</strong></p><ul><li><p>Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization.</p></li><li><p>Manage creative/offer testing and guardrails (fatigue, opt-outs, send time).</p></li></ul></li><li><p><strong>MAU Growth &amp; User Acquisition</strong></p><ul><li><p>Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships.</p></li><li><p>Align paid with ASO and on-site conversion optimizations to lift install-to-order rates.</p></li></ul></li><li><p><strong>Demand Generation</strong></p><ul><li><p>Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV.</p></li><li><p>Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness.</p></li></ul></li><li><p><strong>Team Leadership</strong></p><ul><li><p>Lead, coach, and develop 2 Senior Specialists.</p></li></ul></li><li><p><strong>Compliance &amp; Brand</strong></p><ul><li><p>Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>5 8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred).</li><li>Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes.</li><li>Experience building and leading small, high-impact teams.</li><li>Experience in MENA region </li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee the daily operations, ensuring exceptional service and guest satisfaction. Manage and train restaurant staff, fostering a positive and efficient work environment. Develop and implement innovative strategies to enhance the dining experience and increase revenue. Curate and maintain an extensive wine list, providing expert recommendations to guests. Ensure compliance with health and safety regulations and uphold the highest standards of cleanliness and presentation. Collaborate with the culinary team to create and update the menu, reflecting seasonal ingredients and trends. Monitor inventory levels and oversee purchasing to ensure the restaurant is well-stocked. Handle guest feedback and resolve any issues to maintain a high level of service. Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as an Assistant Restaurant Manager, preferably in a fine dining or upscale restaurant environment. Exceptional leadership skills with a passion for hospitality and guest service. Strong communication and interpersonal skills, with the ability to engage with guests and staff. Knowledge of Greek cuisine and culture is a plus. Ability to thrive in a fast-paced environment and manage multiple tasks efficiently. Flexibility to work evenings, weekends, and holidays as required.</p><p></p></section>

<div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Overall Role Purpose  </font></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >To provide the point of contact between maintenance and all other departments including Flight Dispatch, Network Control Group, MX Outstation Support, etc.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Assisting the Maintenance Line Supervisors to plan defect rectification, scheduled and preventative maintenance. Ensure that highest levels of dispatch reliability figures for the airline are achieved.</span><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><br></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Your Tasks:</font></span></strong><span ></span></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Maintain oversight & coordinate all AOG Aircraft back into service in a safety compliant & efficient manner.</span></li><li><span >Liaise with the Planning department & Network Operations Control to ensure effective optimization for maintenance decisions on schedule changes to resolve conflicts between scheduled maintenance and the daily operations flight schedule.</span></li><li><span >Liaise with the Planning department for the completion of all scheduled maintenance in accordance with the operators Approved Maintenance Program.</span></li><li><span >Control and progress timely closure of all carried defects under the Operators Minimum Equipment list & ensure all maintenance remains in compliance with MEL Limitations.</span></li><li><span >Continuous Monitoring and control of repetitive defects using reliability data providing troubleshooting support for defect rectification.</span></li><li><span >Continuous Management & control of the on board carried flyaway kit to further reduce operator service interruptions at outstations and improve technical dispatch reliability.</span></li><li><span >Organize and manage outstation third party service providers support to provide optimum service levels to the Operator addressing any shortfalls in service.</span></li><li><span >Communicate flight schedules & organize third party support at outstations where support agreements are in place. In the event of a defect down route the MOC Manager is the point of contact with the contracted organization to return the aircraft to service.</span></li><li><span >Responsibility to Chair and Minute the Daily Maintenance Operations Meeting to follow up and address repetitive defects and open technical issues.</span></li><li><span >Liaise with Type Cert Holders & Original Equipment Manufacturers to submit service requests on behalf of the AMO.</span></li><li><span >Any reasonable request from DHL Management.</span></li><li><span >Liaise with the Materials Section & the Engineering Section to ensure provision of material, tooling and equipment required for Deferrals & open technical requests.</span></li><li><span >Must be able to troubleshoot Airframe, Engine and APU systems</span></li><li><span >Regular day to day contact with Flight Dispatch, Flight Crews, MX Outstation Support, Network Control Group, Line Maintenance Supervisors.</span></li><li><span >Evaluate teardown reports, corrective actions, overhaul reports from repair / overhaul vendors and suppliers when required.</span></li><li><span >Assess Airworthiness Directives, the Manufacturer’s Alert Service Bulletins, Service bulletins, Service Letters and Fleet Team Digests if necessary.</span></li><li><span >Be familiar with Continuous Airworthiness Maintenance Programs.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Your Profile:</font></span></strong><span ></span></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Minimum of 5 years’ experience in Maintenance Operations Control.</span></li><li><span >A Licensed Aircraft Maintenance Engineer B1 and/or B2.</span></li><li><span >Experience with the Microsoft Office suite of software, particularly PowerPoint and Excel.</span></li><li><span >Experience using My Boeing Fleet, General Electric and Stream application would be considered an advantage.</span></li><li><span >Experience with the Trax Maintenance systems or other similar maintenance software would be considered an advantage.</span></li><li><span >The candidate should be fluent in written and spoken English, enough to communicate at all levels in required technical terms.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ><font size="3">Our Offer:</font></span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-left: 0.5in; orphans: 2; text-indent: -0.25in; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>KEY RESPONSIBILITIES</strong></p> <ul> <li><p>Support annual/semi-annual budget preparation by coordinating data collection, checking submissions, and ensuring schedules are complete and correctly formatted.</p></li> <li><p>Maintain and update budget system records, including General Ledger budget mapping and ensuring capital expenditure requests are properly initialized and tracked.</p></li> <li><p>Validate revenues and expenses recorded for departments/cost centers according to company procedures and ensure proper documentation is retained.</p></li> <li><p>Assist in monitoring actuals vs budget, preparing variance schedules and basic performance commentary for review by Managers/Senior Manager.</p></li> <li><p>Compile monthly statistical and supporting reports for management review (e.g., fleet/route schedule statistics, schedule service revenue inputs).</p></li> <li><p>Support Route Profitability reporting by assisting with extraction, reconciliation, and preparation of data used for monthly performance packs.</p></li> <li><p>Prepare and maintain report templates, calculation rules, and reporting packs to improve accuracy and consistency across reporting cycles.</p></li> <li><p>Support development and updates of management information systems/BI outputs by testing data feeds and validating reporting outputs.</p></li> <li><p>Assist in reconciliations and month-end support activities for budget-related schedules and ledger accounts (audit support).</p></li> <li><p>Assist in preparation of analysis for strategic projects/long-term plans where budgeting or statistical inputs are required.</p></li> <li><p>Coordinate with HR and other departments to obtain manpower budget inputs and ensure alignment to budget cycles.</p></li> <li><p>Provide analytical support to resolve day-to-day budgeting/reporting discrepancies raised by departments.</p></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Economics, Finance or equivalent.</p> <ul> <li>A masters degree is a plus.</li> </ul> <p>Minimum of 4 years experience in related fields.</p> <p>Strong budgeting, costing, and financial reporting support skills (accuracy and compliance with procedures)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We re looking for a highly proactive Regional Marketing + Communications Manager to lead Bahrain and Oman, two emerging Privilee markets with huge potential.</p> <p>You ll have real ownership, variety, and the chance to make a visible impact across multiple areas of the brand. From campaigns and communications to collaborations, PR, events, social content, and community-building, you ll play a key role in shaping how Privilee shows up locally while driving awareness, engagement, retention, and growth across both markets.</p> <p>This could be a great opportunity for someone with Marketing and Communications experience who enjoys travelling to Oman or Bahrain for leisure and feels genuinely passionate about one or both countries.</p> <p><br></p> <ul> <li>Lead localised marketing execution across Bahrain and Oman to drive awareness, engagement, retention, usage, and sales growth across email, push notifications, WhatsApp, app placements, social media, blog, and other channels</li> <li>Own local sales and brand campaigns from planning through to rollout across all marketing and communication channels, ensuring strong execution aligned with business targets</li> <li>Lead local PR, events, creator collaborations, and ambassador relationships to strengthen local relevance and community connection</li> <li>Support localised CRM planning, audience segmentation, onboarding, and member engagement journeys in collaboration with the wider team</li> <li>Manage partner marketing activity and deliverables across Bahrain and Oman, acting as a key marketing point of contact for partners while identifying upsell, collaboration, and commercial opportunities within the markets</li> <li>Own Corporate Wellness marketing activity across Bahrain and Oman, supporting awareness, engagement, and lead generation across corporate audiences to support the Corporate Sales team.</li> <li>Own global Privilee LinkedIn planning and delivery, supporting brand positioning, corporate wellness growth, partner visibility, and company culture storytelling</li> </ul> <p><br></p> <p><b>Who you are</b></p> <ul> <li>Excited by the opportunity to grow emerging markets and shape how Privilee shows up across Bahrain and Oman</li> <li>Highly proactive, detail-oriented, organised, and confident taking ownership in a fast-moving environment</li> <li>Commercially aware, with a strong understanding of how marketing drives growth, engagement, and partner value</li> <li>Strong instinct for premium lifestyle, wellness, hospitality, and culturally relevant brands and content</li> <li>Equally comfortable balancing strategic thinking with hands-on campaign execution</li> <li>Collaborative, positive, passionate, and confident building relationships across teams, partners, creators, and ambassadors</li> </ul> <p><br></p> <p><b>Requirements</b></p> <ul> <li>6 8 years of GCC experience across Marketing, Brand, or Communications</li> <li>Experience within lifestyle, wellness, hospitality, luxury, or consumer brands preferred</li> <li>Proven experience leading and executing multi-channel marketing campaigns from planning through to rollout is essential; experience within Bahrain and Oman is a plus</li> <li>Strong understanding of social media, content, brand communications, and local marketing best practices</li> <li>Experience managing brand collaborations, ambassador partnerships, and events</li> <li>Comfortable working both independently and collaboratively, managing multiple priorities in a fast-paced environment</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p> <p>Excited by the opportunity to grow emerging markets and shape how Privilee shows up across Bahrain and Oman</p> <p>Highly proactive, detail-oriented, organised, and confident taking ownership in a fast-moving environment</p> <p>Commercially aware, with a strong understanding of how marketing drives growth, engagement, and partner value</p> <p>Strong instinct for premium lifestyle, wellness, hospitality, and culturally relevant brands and content</p> <p>Equally comfortable balancing strategic thinking with hands-on campaign execution</p> <p>Collaborative, positive, passionate, and confident building relationships across teams, partners, creators, and ambassadors</p> <p>6 8 years of GCC experience across Marketing, Brand, or Communications</p> <p>Experience within lifestyle, wellness, hospitality, luxury, or consumer brands preferred</p> <p>Proven experience leading and executing multi-channel marketing campaigns from planning through to rollout is essential; experience within Bahrain and Oman is a plus</p> <p>Strong understanding of social media, content, brand communications, and local marketing best practices</p> <p>Experience managing brand collaborations, ambassador partnerships, and events</p> <p>Comfortable working both independently and collaboratively, managing multiple priorities in a fast-paced environment</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>To generate, grow and maintain revenue from a portfolio of accounts in accordance with agreed targets and to maximize Zain’s profitability. </span></p><br> <br> <br><br> What We Need From You <br> <ul><li><p><span>Generate new revenues for Zain and gain penetration into new clients business.</span></p><br></li><li><p><span>Grow existing revenues for Zain and gain penetration into existing clients business.</span></p><br></li><li><p><span>Achieve individual and team monthly sales targets.</span></p><br></li><li><p><span>Develop and maintain relationship with key client contacts that fosters an environment to drive client performance and minimize attrition risk.</span></p><br></li><li><p><span>Plan and design profitable solutions to potential/existing clients by understanding their requirements in terms of business needs, priorities, etc.</span></p><br></li><li><p><span>Provide proper feasibility study/analysis, documentation, etc. of all proposals.</span></p><br></li><li><p><span>Participate in achieving department’s scorecard goals including client satisfaction, revenue and performance metrics.</span></p><br></li><li><p><span>Prepare required department reports and documentation including Monthly Account Management Reports, Relationship Plans, Client Day Account Review Plans, Executive Briefing Documents, Visit Summaries, etc.</span></p><br></li><li><p><span>Manage client-facing account services projects while maintaining a high level of client satisfaction including independently developing, managing and owning overall project plan and timelines for key deliverables.</span></p><br></li><li><p><span>Research and understand the client's business needs and challenges.</span></p><br></li><li><p><span>Maintain high-level of customer loyalty and builds trust and integrity.</span></p><br></li><li><p><span>Manage funnels, forecast, and </span><span>seize </span><span>sales opportunities.</span></p><br></li><li><p><span>Identify upsell, cross-sell, renewal opportunities and customer representative regularly.</span></p><br></li><li><p><span>Maintain accurate managed customer records, keeping track of any contract updates and renewals</span></p><br></li><li><p><span>Collaborate with Presales/ Technical Team to identify and grow opportunities.</span></p><br></li><li><p><span>Maintain assigned internal &amp; external KPI’s.</span></p><br></li><li><p><span>Perform all other related duties as assigned.</span></p><br></li></ul> <br> <br><br> Experience and Qualification <br> <ul><li><p><span>Minimum 3+ of experience in enterprise sales and key accounts management.</span></p><br></li><li><p><span>Telecom experience is a plus.</span></p><br></li><li><p><span>Bachelor’s degree in Sales, Marketing or any relevant field of study.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Understanding of product line's technical offering and synergies between other product lines</span></p><br></li><li><p><span>Demonstrate ability in problem solving, crafting a win-win solution (collect data, establish facts, and draw valid conclusions in a timely basis) and negotiation with special emphasis on closing the sale</span></p><br></li><li><p><span>Proven success in developing new business and generating sales leads by managing a territory and selling activities</span></p><br></li><li><p><span>Deep knowledge of markets where customers operate</span></p><br></li><li><p><span>Strong professional relationships with customers at all levels</span></p><br></li><li><p><span>Effective in pipeline and opportunity management process</span></p><br></li><li><p><span>Strong leadership and coaching skills</span></p><br></li><li><p><span>Excellent communicator</span></p><br></li><li><p><span>Expert in bidding, with a proven bidding track record</span></p><br></li><li><p><span>Proven record of successful negotiations </span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></span></p><br><br><br><p><span> Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></span></p><br><br><p><br><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </span><br></p><br><br><p><span><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></span></p><br><br><br><br><br><p><span><strong>Overall Role Purpose </strong></span></p><br><br><br><br><p><span><span>Reporting to the Director Safety and Ground Operations ME on all aspects relating to DHL Aviation Safety Management System’s (SMS).</span></span></p><br><br><p><span><span>The primary role is to provide support as a team member to the Director Safety and Ground Operations ME, namely management of the department’s safety management and flight data systems, and flight safety officers. The job holder deputizes for the Director Safety and Ground Operations ME when required.</span></span></p><br><br><p><span><span>Together with the Director Safety and Ground Operations ME and Senior Management Team, the role is required to establish, enhance and administrate the company’s safety culture.</span></span></p><br><br><p><span><span>In the absence of the Safety Management Systems Manager the Director Safety and Ground Operations ME will act as deputy.</span></span></p><br><br><br><br><p><span><strong>Your Tasks:</strong></span></p><br><br><p><span><span><strong>Safety Management Systems:</strong></span></span></p><br><br><ul><li><p><span><span>Responsible as a System Administrator of the Safety (SMS) Database, including reporting applications.</span></span></p><br><br></li><li><p><span><span>Manages Occurrence, Investigation, Risk Assessment, Fatigue Risk Management, Safety Auditing, and Line Operations Safety Audit programs.</span></span></p><br><br></li><li><p><span><span>Responsible as a System Administrator of the Flight Data Monitoring (FDM) Database, including data capture.</span></span></p><br><br></li><li><p><span><span>Manages flight data events, analysis and statistics programs.</span></span></p><br><br></li><li><p><span><span>Responsible as a System Administrator of the Safety Training Database, including interface applications.</span></span></p><br><br></li><li><p><span><span>Manages course and exam validity, compliance reports for attendance, expiries and exam scoring.</span></span></p><br><br></li><li><p><span><span>Responsible as System Administrator for safety survey database, including interface applications.</span></span></p><br><br></li><li><p><span><span>Manages surveys, analysis and subsequent reports.</span></span></p><br><br></li><li><p><span><span>Responsible for management of associated dashboards for such databases, including accurate and timely provision of data.</span></span></p><br><br></li><li><p><span><span>Maintaining the security and confidentiality of data of forementioned databases.</span></span></p><br><br></li><li><p><span><span>Acting as the liaison with DHL IT systems, DHL Aviation Engineering and third-party software providers to ensure the Safety Database and Flight Data Monitoring systems are performing correctly and any system issues are promptly resolved.</span></span></p><br><br></li><li><p><span><span>Keep abreast of SMS and FDM system developments</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Safety Investigations:</strong></span></span></p><br><br><ul><li><p><span><span>Where necessary lead as a qualified Safety Investigator in the investigation of accidents, incidents and occurrences.</span></span></p><br><br></li><li><p><span><span>Liaise closely with third parties to investigate incidents and occurrences.</span></span></p><br><br></li><li><p><span><span>De-briefing and providing feedback to staff on the outcome of investigations into accident, incident and occurrence reports as required, in accordance with the Company’s just culture.</span></span></p><br><br></li><li><p><span><span>Where necessary liaise with Director Safety and Ground Operations ME and regulatory authority when submitting MOR reports.</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Flight Data Monitoring Investigations:</strong></span></span></p><br><br><ul><li><p><span><span>Act as a qualified OFDM analyst undertaking routine analysis and trend monitoring of OFDM data to identify risks from the available FDM data.</span></span></p><br><br></li><li><p><span><span>Liaising with the Flight Safety Officer’s, de-briefing and providing feedback to flight crews on the outcome of investigations into OFDM events in accordance with the Company’s just culture and OFDM Protocol and Procedures.</span></span></p><br><br></li><li><p><span><span>Liaising with external organizations and the Bahrain Civil Aviation Authority on OFDM matters.</span></span></p><br><br></li><li><p><span><span>Verifying and processing all OFDM data in a de-identified format.</span></span></p><br><br></li><li><p><span><span>Advising DHL Aviation Engineering about OFDM alerts.</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Risk Management:</strong></span></span></p><br><br><ul><li><p><span><span>Daily triage of incoming reports and flight data to determine risk and prioritization.</span></span></p><br><br></li><li><p><span><span>Facilitate and document Risk Assessments. Working with responsible managers from associated departments ensuring mitigations are implemented.</span></span></p><br><br></li><li><p><span><span>Regularly monitoring and reviewing occurrence reports and other operators' occurrences where applicable and assisting the Director Safety and Ground Operations and DHL Aviation Managers to identify trends adversely affecting safety.</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Safety Audits and Inspections:</strong></span></span></p><br><br><ul><li><p><span><span>Manage schedule for Safety Audits, Inspections and LOSA Observations. Undertaking these personally as required.</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Safety Organization:</strong></span></span></p><br><br><ul><li><p><span><span>Manage team of safety officers, ensuring effective implementation of SMS and FDM activities.</span></span></p><br><br></li><li><p><span><span>Providing advice/information to the Director Safety and Ground Operations ME on specific technical issues.</span></span></p><br><br></li><li><p><span><span>Acting as a contact for staff on safety matters as appropriate.</span></span></p><br><br></li><li><p><span><span>Promoting the safety management system throughout DHL Aviation.</span></span></p><br><br></li><li><p><span><span>Maintaining safety documentation within areas of responsibility.</span></span></p><br><br></li><li><p><span><span>Producing Weekly, Monthly and Quarterly Operational Risk Reports and providing articles for inclusion in the DHL Global Safety Digest magazine.</span></span></p><br><br></li><li><p><span><span>Facilitating the Safety Action Group meeting(s) which includes preparing the meeting agenda, presentation as well as taking and distributing the meeting minutes.</span></span></p><br><br></li><li><p><span><span>Attending any relevant industry safety conferences as agreed/proposed by the Director Safety and Ground Operations.</span></span></p><br><br></li><li><p><span><span>Any other task as directed by the Director Safety and Ground Operations.</span></span></p><br><br></li></ul><br><br><p><span><span><strong>Emergency Response</strong></span></span></p><br><br><ul><li><p><span><span>Active member of the Safety team for Emergency Response.</span></span></p><br><br></li><li><p><span><span>Assist in facilitating Emergency Exercises with the Director Safety and Ground Operations.</span></span></p><br><br></li></ul><br><p><span><strong>Your Profile:</strong></span></p><br><br><ul><li><p><span><span>10-15 years Aviation Experience.</span></span></p><br><br></li><li><p><span><span>2-3 years in Aviation industry Safety and Quality auditing experience preferred.</span></span></p><br><br></li><li><p><span><span>Extensive operational knowledge and understanding of flight operations, aircraft maintenance, ground operations, cargo operations, airport operations and dangerous goods.</span></span></p><br><br></li><li><p><span><span>Experienced in the administration of SMS and FDM databases.</span></span></p><br><br></li><li><p><span><span>Significant experience of regulatory requirements (BCAA, GACA, ICAO, EU Ops, FARs).</span></span></p><br><br></li><li><p><span><span>Have operational knowledge in Ground Operations such as Ramp Supervisor or Turn Round Coordinator.</span></span></p><br><br></li><li><p><span><span>Have experience in one of the following:</span></span></p><br><br></li></ul><ol><li><p><span><span>Flight Operations as Commercial Pilot License or Licensed Flight Dispatcher.</span></span></p><br><br></li><li><p><span><span>Aircraft Maintenance as Licensed Aircraft Engineer or Technical Services Engineer.</span></span></p><br><br><br></li></ol><ul><li><p><span><span>Have experience in two of the following:</span></span></p><br><br></li></ul><ol><li><p><span><span>Experienced in Emergency Response such as Crisis Management or Go Team.</span></span></p><br><br></li><li><p><span><span>Experienced in safety investigation techniques including use of flight data.</span></span></p><br><br></li><li><p><span><span>Experienced in audits and observation (LOSA) techniques.</span></span></p><br><br></li><li><p><span><span>Experienced in fatigue risk management and rostering techniques</span></span></p><br><br></li></ol><br><br><p><span><strong>Our Offer:</strong></span></p><br><br><ul><li><p><span><span>Strong career support in an international environment.</span></span></p><br><br></li><li><p><span><span>Great culture and colleagues.</span></span></p><br><br></li><li><p><span><span>Multifarious benefit programm.</span></span></p><br><br></li></ul><br><p><span><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></span></p><br><br><br><p><span><span><strong>We look forward to receiving your application!</strong></span></span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Procurement Systems Manager owns the adoption, optimisation, and governance of the Group's Source-to-Pay (S2P) technology platform. The role is the bridge between Procurement, Finance, and IT ensuring the underlying system is configured to business need, that users across the organisation adopt it correctly, and that the data it generates is turned into reliable reporting and insight. The role also leads the build-out and ongoing development of the Procurement Center of Excellence (CoE), embedding standards, training, and continuous improvement across the procurement function. KEY RESPONSIBILITIES Systems Adoption &amp; S2P Platform Ownership Serve as the functional owner and subject-matter expert for the Group's S2P platform (Oracle Fusion Cloud) across the full sourcing-to-payment lifecycle. Drive end-user adoption across HQ and outstations by onboarding, training, super-user networks, and change-management support. Own the configuration, business rules, approval workflows, and master-data standards within the platform, working with IT and the system integrator. Manage the platform roadmap: prioritize enhancements, coordinate releases and testing (UAT), and ensure new modules and features are deployed with minimal business disruption. Act as the escalation point for functional issues, liaising with IT support and vendors to resolve defects and service requests. Module expertise (sourcing, contracts, payments) Sourcing/e-sourcing, support tender, RFx, and supplier-bid processes within the system; ensuring the sourcing events are consistent and auditable. Contract management: maintain contract repository, configure templates and clause libraries, track renewals, expiries, and obligations. Procure-to-Pay: ensure requisition-to-PO-to-invoice flows operate cleanly, support three-way matching, and align with "No PO, No Pay" policy and Finance controls. Supplier management &amp; catalogues: governing supplier onboarding, mastering data quality, and catalogue/punch-out content. Ensure integrity between procurement modules and adjacent systems (Finance/ERP, payments, supplier portals). Reporting &amp; Analytics Design, build, and maintain procurement dashboards and reports covering spend, savings, pipeline health, PR-to-PO cycle times, compliance, and supplier performance. Establish a single source of truth for procurement data and define KPI definitions, calculation logic, and data-governance standards. Deliver regular and ad-hoc reporting to leadership, translating data into actionable commercial insight. Drive data quality across the platform and proactively surface anomalies, leakage, and non-compliance. Procurement Center of Excellence (CoE) Lead the development and continuous improvement of the Procurement CoE its operating model, standards, playbooks, and tools. Codify best-practice processes, templates, and policies, and ensure they are embedded in the system and adopted by buyers. Build and run a training and capability-development program for the procurement community and wider stakeholders. Identify automation and efficiency opportunities, benchmark performance, and embed governance and compliance disciplines. Stakeholder &amp; governance Partner with Finance, IT, and business units to align system capability with policy and process. Manage relationships with software vendors and implementation partners, including SLAs and roadmap input. Support audit, internal control, and policy-compliance requirements relating to procurement systems and data.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor's degree in Business Management, Information Technology, Supply Chain, or an equivalent major in the related field, and preferably have CIPS.</p><b>EXPERIENCE</b><p>Minimum of 6 years of experience in the related field Demonstrated hands-on experience with a leading S2P/procurement platform (e.g. Oracle Fusion Cloud, Coupa, SAP Ariba) across sourcing, contracts, and P2P modules. Proven track record of driving system adoption and process change in a complex, multi-entity organization. Strong reporting and analytics capability (dashboarding, data modelling, KPI design). Experience in aviation, transport, asset-intensive industries; involvement in ERP/S2P implementation projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist the Director of Sales in developing and executing the annual group sales plan to achieve room night and revenue targets.</p> <p>Proactively solicit new group accounts (corporate, social, association, tour &amp; travel) through outside calls, site inspections, and industry networking.</p> <p>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.</p> <p>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.</p> <p>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&amp;B minimums.</p> <p>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.</p> <p>Create and distribute detailed Banquet Event Orders (BEOs) and Group Resumes to operations teams, ensuring seamless event execution.</p> <p>Act as the secondary on-site escalation point during events, resolving client issues alongside the Banquet Manager.</p> <p>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.</p> <p>Step in to cover the Sales Director s duties during absence and work flexible evenings/weekends for major group arrivals or events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2-3 years of proven experience in sales management, with a focus on groups and events</p> <ul> <li>Demonstrated experience in hospitality, resort operations, or event coordination</li> <li>Strong proficiency in CRM software and sales reporting tools</li> <li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients</li> <li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets</li> <li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously</li> <li>Team leadership experience with the ability to motivate and develop staff</li> <li>Proficiency in Microsoft Office Suite and event management software</li> <li>Knowledge of group booking systems and hospitality management systems</li> <li>Ability to work flexible hours, including evenings and weekends as needed for events</li> <li>Willingness to work in a resort environment and adapt to a multicultural workplace</li> <li>Customer-focused mindset with a commitment to delivering exceptional service</li> <li>Analytical skills with the ability to interpret sales data and market trends</li> <li>Experience in luxury hospitality or high-end event management is preferred</li> <li>Arabic Speaking is an added value.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Building Successful Relationships that Generate Sales Opportunities</strong></p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Assists with managing and developing relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p><strong>Managing Sales Activities</strong></p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p><strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong></p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Assists in closing the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p><strong>Providing Exceptional Customer Service </strong></p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities and essential job functions include but are not limited to the following: Assist supervisors with management issues and Heartist development Attend professional conferences and professional development seminars Accommodate VIP guest preferences and special requests Maintain warrantees and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair. Review hotel occupancy forecasts and recreation schedules Assist with guest relations and scheduling when necessary Handle emergency situations with urgency and discretion Assign job tasks to recreation personnel as suited to their position and ability Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy Check that all areas of the recreation are set as per the standard operating manual Evaluate operations and procedures and implement improvements Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units movement Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities Address all damages and repairs Maintain a clean and well organized back stock area Maximize inventory turns on all stock keeping units</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous 2-3 years of experience in a 5-star hotel Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to focus attention on guest needs, remaining calm and courteous at all times.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title : </b>Senior Manager Commercial Cards &amp; B2B Payments Employment type : Contract (On-site) Contract length : 12 months (with potential extension) Location : Bahrain Function : Corporate Banking / Payments / Commercial Cards PURPOSE OF THE PROJECT We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Bahrain. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management. Core Responsibilities and Accountabilities: Drive growth of the commercial card's portfolio across large corporates and mid-market segments. Identify and unlock B2B supplier payment opportunities and increase card penetration. Develop and execute go-to-market strategies aligned with regional priorities. Manage relationships with corporate clients including MNCs and enterprises. Position the bank as a trusted advisor in supplier payments and working capital optimization. Support product development and commercial card solution launches. Collaborate with internal stakeholders across transaction banking, risk, and operations. Conduct market and competitor analysis to enhance offerings. Knowledge and Experience: 12/18+ years of experience in corporate banking, payments, or commercial cards. Strong expertise in B2B payments and corporate client management. Proven track record in business development and revenue growth. Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills. Key Competencies: Strategic thinking and commercial acumen Client relationship management Sales leadership and execution Product innovation and market development Data-driven decision making Mandatory Skills: Strong experience across the GCC banking markets. Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry. Being able to work in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>12/18+ years of experience in corporate banking, payments, or commercial cards. Strong expertise in B2B payments and corporate client management. Proven track record in business development and revenue growth. Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills. Key Competencies: Strategic thinking and commercial acumen Client relationship management Sales leadership and execution Product innovation and market development Data-driven decision making Mandatory Skills: Strong experience across the GCC banking markets. Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry. Being able to work in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p></p></section>

<p><h4>At EY, we’re all in to shape your future with confidence.</h4> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p> <p>Join EY and help to build a better working world.</p> <h4>The opportunity</h4> <p>EY is looking for a Senior Manager with Wealth & Asset Management sector expertise to join the Bahrain Audit team to lead on complex audit engagements and support growth of the Audit business.</p> <h4>Your key responsibilities</h4> <p>As a Senior Manager you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Partner and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p> <p>You'll actively establish, maintain and strengthen internal and external relationships and confirm that work delivered to clients is of a high quality. As part of this, you'll anticipate and identify risks and escalate issues, as appropriate. As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop through effectively supervising, coaching and mentoring. You will also contribute to people initiatives including recruiting, retaining and training Assurance professionals and contribute to the maintenance of an educational program to continually develop personal skills of staff.</p> <h4>Skills and attributes for success</h4> <p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p> <h4>Qualifications & experience</h4> <ul> <li>Strong academic record, including a degree and accounting qualification, such as ACCA, CA or CPA</li> <li>Should have external audit experience in Wealth & Asset Management sector (mandatory requirement)</li> <li>10 years of professional experience in external audit</li> <li>Thorough knowledge of current auditing techniques and experience managing teams</li> <li>Experience with a Big 4 accounting firm</li> <li>Experience of risk-based audit process</li> <li>Project management experience</li> <li>Understanding of currently applicable and upcoming IFRS</li> <li>Knowledge of use of audit tools and data analytic tools</li> <li>Coaching, mentoring and counselling experience</li> <li>Fluent English communication skills</li> <li>Effective presentation skills</li> </ul> <h4>What we look for</h4> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p> <h4>What we offer you</h4> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p> <p>Are you ready to shape your future with confidence? Apply today.</p> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p> <p>EY | Building a better working world</p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Senior Manager Process and Programs is accountable for the implementation of Customer Service processes including global CS process standardization &amp; cross-functional support initiatives to ensure world class service is delivered to customers at every CS touchpoint supporting the Company’s strategic plan and business imperatives through differentiation by Customer Service.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Process Development, Standardization &amp; Continuous Improvement</span></strong></p><br><br><ul><li><span>Lead the design, standardization, and harmonization of Customer Service processes, standards, programs across MENA</span></li><li><span>Develop, maintain, and continuously enhance Global Customer Service Processes, Standards, and Reference Guides to ensure relevance in a dynamic business environment</span></li><li><span>Identify best demonstrated practices and improvement opportunities, providing structured recommendations to stakeholders </span></li><li><span>Drive digitalization initiatives to eliminate manual and redundant processes and improve efficiency</span></li><li><span>Support continuous improvement initiatives across Customer Service and First Choice/ICCC teams</span></li></ul><p><strong><span>Program &amp; Project Management</span></strong></p><br><br><ul><li><span>Lead and manage the end-to-end delivery of regional Customer Service programs and projects</span></li><li><span>Define project plans, manage timelines, resources, risks, and interdependencies to ensure successful delivery</span></li><li><span>Act as the Customer Service lead for cross-functional projects </span></li></ul><p><strong><span>Stakeholders Management &amp; Governance</span></strong></p><br><br><ul><li><span>Act as the focal point and catalyst for Customer Service across MENA</span></li><li><span>Ensure alignment and collaboration cross-functionally and between stakeholders</span></li><li><span>Represent regional priorities and requirements in global forums</span></li><li><span>Collaborate with country and regional stakeholders to drive initiatives aligned with business objectives</span></li><li><span>Drive cost efficiency and productivity optimization initiatives across MENA</span></li><li><span>Support governance through audits, performance reviews, and Centre of Excellence (CoE) certification activities</span></li></ul><p><strong><span>Customer Experience &amp; Service Excellence</span></strong></p><br><br><ul><li><span>Drive customer satisfaction by embedding best-in-class service standards</span></li><li><span>Translate customer feedback (ICCC+, Customer Interaction Study, VOC insights) into actionable improvements</span></li><li><span>Ensure adherence to Customer Service processes and CoE standards across countries</span></li><li><span>Act as escalation point for complex customer issues and critical shipment-related incidents</span></li></ul><p><strong><span>Vendor &amp; Consulting Management</span></strong></p><br><br><ul><li><span>Manage internal and external consulting partners to deliver projects on time, within budget, and aligned with business requirements</span></li><li><span>Ensure effective communication, transparency on progress, and risk management</span></li><li><span>Oversee quality and impact of deliverables to support transformation objectives</span></li></ul><p><strong><span>Talent Development &amp; Engagement</span></strong></p><br><br><ul><li><span>Support the development of Customer Service-learning curricula and capability-building initiatives</span></li><li><span>Deliver and contribute to training programs, including CIS and other development initiatives</span></li><li><span>Build organizational capability in process excellence, analytics, and customer-centric practices</span></li><li><span>Support attraction, development, and retention of top Customer Service talents</span></li></ul><p><strong><span>Customer Service Operations Support</span></strong></p><br><br><ul><li><span>Support countries in maintaining adherence to Customer Service processes and operational standards</span></li><li><span>Identify operational gaps and drive improvement actions</span></li><li><span>Promote a high-performance culture focused on continuous improvement and customer excellence</span></li><li><span>Contribute to the effectiveness of day-to-day Customer Service operations when required</span></li></ul><br><p><strong><span>Growth Enablement</span></strong></p><br><br><ul><li><span>Identify and promote opportunities for revenue generation through Customer Service channels</span></li><li><span>Support cross-sell and upsell and other growth initiatives in alignment with organization strategy</span></li></ul><br><p><strong><span>Additional support</span></strong></p><br><br><ul><li><span>Support the Regional Head in fostering a high-performance service culture by evaluating compliance with processes and establishing KPIs that drive quality performance across the region.</span></li><li><span>Ensure effective prioritization and optimal allocation of resources and staff across countries and departments.</span></li><li><span>Support customers service sub-functions Performance Excellence, Tools &amp; Tech when needed.</span></li></ul><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>University degree. MBA is a plus</span></li><li><span>Excellent Communication skills</span></li><li><span>Proficiency in data analysis and visualization tools (PowerBI..etc)</span></li><li><span>Strong collaboration and teamwork skills</span></li><li><span>Excellent Software skills (Microsoft and AI tools </span></li><li><span>Knowledge/Experience in Business Process Model, Project Management is a plus</span></li><li><span>Language Requirements: English (Proficiency), Arabic (Proficiency is a plus)</span></li></ul><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a qualified and experienced Electrical Engineer to manage and oversee factory operations for our diesel generator manufacturing and assembly facility. The ideal candidate should have hands-on experience in diesel generator manufacturing / assembly with a strong background in electrical engineering, production management, and quality assurance, with proven leadership skills to ensure smooth and efficient operations.</p><p>Key Responsibilities</p><p>Factory Management: Oversee day-to-day operations of the manufacturing and assembly plant.</p><p>Production Planning: Ensure timely and efficient production schedules to meet customer requirements.</p><p>Quality Control: Implement and maintain quality standards for electrical systems and generator assemblies.</p><p>Technical Oversight: Provide engineering expertise for troubleshooting, design improvements, and compliance with industry standards.</p><p>Team Leadership: Supervise and mentor technical staff, ensuring adherence to safety and operational protocols.</p><p>Process Optimization: Identify and implement improvements in manufacturing processes to enhance productivity and reduce costs.</p><p>Compliance: Ensure all operations comply with relevant electrical codes, safety regulations, and environmental standards.</p><p>Sales Support: Provide technical support and guidance to the sales team for deciphering tender specifications, preparing compliance statements, etc.</p><p>Project support: Assist and guide the sales and project team with project-based customization, field synchronization, controller programming, ATS panels and related matters.</p><p>Field support: Lead and guide the field support team for troubleshooting, maintenance and repair.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors degree in Electrical Engineering.</li><li>Minimum 7-10 years in electrical engineering, with at least 5 years of direct managerial / supervisory involvement in manufacturing/assembly of Diesel generators. equipment).</li><li>Strong knowledge of electrical systems, generator design, fabrication and assembly processes, controller programming, synchronization, integration, etc.</li><li>Proven experience in factory management and production planning.</li><li>Familiarity with ISO standards and quality management systems.</li><li>Familiarity with local and international codes and regulations and safety standards related to manufacture and operation of diesel generators.</li><li>Excellent leadership, communication, and problem-solving skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">The ideal candidate should have a strong background in Food &amp; Beverage service, guest relations, team handling, and nightlife operations while ensuring exceptional guest experiences and smooth venue functioning.<br><br><b><br></b><div><span ><b>Role: F&amp;B Service - Other</b></span></div><div><span >Industry Type: Hotels &amp; Restaurants</span></div><div><span >Department: Food, Beverage &amp; Hospitality</span></div><div><span >Employment Type: Full Time, Permanent</span></div><div><span >Role Category: F&amp;B Service</span></div><div><span >Education</span></div><div><span >UG: Any Graduate</span></div></div></section>

<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><strong><span ><br></span></strong></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >ROLE PURPOSE:  </span></strong><span ></span></p><p ><span >The MENA Customer Service Performance & First Choice Tools Manager will report to the MENA CS Performance Senior Manager. This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region. The position is vital in ensuring operational excellence and driving continuous improvement in customer service delivery as well as First Choice.</span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >YOUR TASKS:</span></strong></p><p class="MsoNoSpacing"><strong><span >CS Performance management:</span></strong><span ></span></p><ul > <li ><span >Assist in the implementation and monitoring of key performance indicators (KPIs) for customer service across the MENA region.</span></li> <li ><span >Analyze performance data and provide actionable insights to regional and country teams to enhance service quality and customer experience.</span></li> <li ><span >Develop and maintain dashboards and reporting tools to provide real-time insights into customer service performance for stakeholders.</span></li> <li ><span >Implement corrective actions and improvement plans based on performance analysis, ensuring that teams are equipped to meet and exceed customer expectations.</span></li> <li ><span >Support the identification of best practices and areas for improvement within customer service operations.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >First Choice Tools Management & Customer Feedback Analysis:</span></strong></p><ul > <li ><span >Coordinate the deployment and utilization of First Choice tools and system “Voice”, ensuring alignment with regional objectives and business needs.</span></li> <li ><span >Monitor the effectiveness of tools and processes, gathering feedback to recommend enhancements.</span></li> <li ><span >Analyze customer feedback through surveys, reviews, and other channels to identify trends and areas for improvement.</span></li> <li ><span >Utilize data analysis to assess customer satisfaction levels and pinpoint specific pain points in the customer journey.</span></li> <li ><span >Collaborate with customer service teams to develop and implement strategies that address customer feedback, enhancing overall customer experience.</span></li> <li ><span >Present structured analysis of customer requirements and propose solution/ program which aims to meet the needs of the customer.</span></li> <li ><span >Analyze business processes, identify alternative solutions, assess feasibility and recommends new/ alternate approaches.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >Project Execution:</span></strong><strong><span ></span></strong></p><ul > <li ><span >Support the planning and execution of customer service and first choice projects and initiatives, ensuring they are delivered on time and within budget.</span></li> <li ><span >Collaborate with cross-functional teams to facilitate project implementation and ensure alignment with overall business goals.</span></li> <li ><span >Identify project risks and assist in implementing mitigation strategies.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p class="MsoNoSpacing"><strong><span >Other Role Areas</span></strong></p><p ><strong><span >Continuous Improvement:</span></strong></p><ul > <li ><span >Foster a culture of continuous improvement by encouraging teams to challenge the status quo and share innovative ideas.</span></li> <li ><span >Conduct regular audits and reviews of customer service processes to identify improvement opportunities and share best practices.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><span ></span></p><p ><strong><span >Liaison with other Stakeholders:</span></strong></p><ul > <li ><span >Act as a liaison between regional customer service teams and CS/ First Choice Teams in MENA Countries, ensuring effective communication and collaboration on performance initiatives.</span></li> <li ><span >Engage with internal stakeholders to gather requirements and feedback for continuous improvement of tools and processes.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><span ></span></p><p ><strong><span >YOUR PROFILE:</span></strong><span > </span><span ></span></p><ul > <li ><span >+7 years of experience in customer service Management and continuous improvement fields, demonstrating a strong background in enhancing operational performance and customer satisfaction. </span></li> <li ><span >Proficiency in data visualization tools (Power Automate, Power Apps, PowerBI..etc)</span></li> <li ><span >Advanced data analysis skills.</span></li> <li ><span >Ability to translate complex data sets into visually appealing and informative visualizations.</span></li> <li ><span >Excellent communication skills to effectively present data visualizations and insights.</span></li> <li ><span >English (Proficiency)</span></li> <li ><span >Arabic (Proficiency is a plus)</span></li> <li ><span >Results-Driven Relationship Building: Cultivates strong relationships with key stakeholders, influences conflict resolution, and maintains a focus on achieving outcomes.</span></li> <li ><span >Effective Communication and Objective Setting: Delivers clear verbal and written communication, facilitates discussions, and establishes challenging yet achievable goals for the team.</span></li> <li ><span >Resource Alignment and Progress Monitoring: Aligns resources and organizational efforts to meet objectives while regularly reviewing and adjusting progress as needed.</span></li> <li ><span >Continuous Improvement and Innovation Advocacy: Champions a culture of continuous improvement and innovation, inspiring teams through empowerment, accountability, and recognition.</span></li> <li ><span >Subject Matter Expertise and Best Practices Leadership: Acts as a thought leader in customer service processes, developing high-quality services and solutions while reinforcing best practices across the function.</span></li> </ul><div><font face="Delivery, sans-serif"><br></font></div><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER</span></strong><span >:</span></p><ul> <li ><span >Strong career support in an international environment.</span></li> <li ><span >Great culture and colleagues.</span></li> <li ><span >Multifarious benefit programm.</span></li> </ul><p ><span > </span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p><br></div>