Program Officer Jobs in Bahrain
981 Jobs Found
Wyndham Garden Manama
Bahrain - Manama
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
Gulf Air
Bahrain - Manama
<p><strong>MAIN OBJECTIVES</strong> Manager Aircraft Structure and Interiors is accountable to Senior Manager Engineering for the effective management of the Structures & Interiors Engineering group, providing technical support and development for aircraft structures and cabin interior in accordance with the duties and responsibilities specified herein.</p><p><strong>MAIN DUTIES</strong></p><ol><li>Allocate staff and review their responses to Airworthiness Directives, Service Bulletins, Service Letters, Technical Follow Ups, where applicable to aircraft structures and cabin interiors, as required by Air Navigation Technical Regulation (ANTR) Part M.301 (7), M.302 (a) and M.303.</li><li>Ensure staff performance and their activities in accordance with the procedures established in compliance with ANTR M.704(a)(7) and that they are continually amended and updated to reflect current practice and any new regulatory requirements.</li><li>Ensure the structures and interiors group promptly carry out their responsibilities in respect of Service Bulletins, Service Letters, Technical Follow Ups etc in accordance with the embodiment policy established in accordance with ANTR M. 301(7).</li><li>Liaise with aircraft, component and system manufacturers to explore opportunities for enhancements/improvements to the technical performance of in-service equipment.</li><li>The provision of technical representation and technical information exchange on behalf of Gulf Air engineering at industry symposiums/conferences, vendor meetings and third party organizations as required.</li><li>Ensure that an adequate number of properly qualified staff are recruited and retained for all key job positions and that those job roles are clearly defined as required by ANTR M.706(g).</li><li>Ensure that appropriate training is provided and that it is properly recorded for all staff involved in the aircraft continuing airworthiness functions or related activities as required by ANTR M. 706(h).</li><li>Any corrective action relevant to his area, resulting from the quality audit programme, in accordance with ANTR M. 712.</li><li>Ensure that the CAME & TIM procedures pertaining to the activities of areas under his/her control is continually amended and updated to reflect current practice and take account of any new airworthiness requirements.</li><li>Ensure that the modifications embodiment policy is in accordance with ANTR M.301(7) and GF CAME procedures.</li><li>Assess and recommend proposed changes to the Approved Aircraft Maintenance Programme related to the aircraft structures & cabin interiors, for which his staff are responsible.</li><li>Direct all non OEM modification Engineering Development activities to ensure timescales, specifications and budget constraints are met.</li><li>Select suitable approved external Part 21 Design Organizations to assist Gulf Air with design tasks.</li><li>Ensure that Gulf Air aircraft structural damage and repair records are maintained in accordance with AMTR M.304.</li><li>Discharge position responsibilities and duties in such a manner that defined performance and achievement goals can be satisfied.</li><li>Undertake periodic staff performance appraisals in association with the SME.</li><li>Responsible for subordinates KPIs and required to complete all stages of performance management system.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATIONS AND TRAINING</h2>A relevant engineering degree or an aircraft maintenance qualification with additional education acceptable to the BCAA. relevant engineering degree means an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies relevant to the maintenance and continuing airworthiness of aircraft/aircraft components.<h2>EXPERIENCE</h2>Minimum 7 years airline technical experience of which 4 years should be in an aircraft structure / interiors discipline.
Bahrain - Manama
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Galley Manager supervises all resources and staffing necessary to perform Galley operations at ISA BOS. The Galley Manager will supervise 12+/- food service workers who are Local Nationals (LNs). The Galley Manager is responsible for developing and implementing a 28-day cycle menu per Part A, Chapter 3 of NAVSUP P-486 and ensuring supplies are sufficient to meet daily meal preparation and serving requirements. Ensure proper cooking techniques are being applied IAW standards and guidelines as established by NAVSUP P-486, NAVSUP P-7, The Armed Forces Recipe Service, NAVSUP P-476, Navy Food Service, NAVSUP P-580, Fat, Cholesterol and Calories List for General Messes, The New Professional Chef, and The Art and Science of Culinary Preparation. Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels using the Food Service Management (FSM) System. Provide meal planning services to ensure cycle menu planning is acceptable and sufficient supplies are available for the execution of daily meal preparation and serving processes. The majority of Galley operations will be to provide carry-out meals per NAVSUP P-486. The Galley Manager must ensure that all meals meet Nutritious and Acceptable Meal standards and guidelines as established by applicable NAVSUP regulations and The Armed Forces Recipe Service. Three meals are provided daily with an average daily headcount of over 120 patrons. Responsibilities + Manages and directs functions directly related to Galley operations + Utilizes the Food Service Management (FSM) system to order subsistence supplies, manage the galley operation and submit applicable food service forms at the end of each workday; ensures all information is accurate and timely + Develops 28-day menu cycle IAW Part A, Chapter 3 of NAVSUP P-486 + Maintains all equipment: accountability, serviceability, turn-in and stockage levels + Ensures Galley supervisors and employees complete food service sanitation and safety training requirements per Sections 2-1.2.2.C and 2-1.2.2.D, Chapter 1 of NAVMED P-5010, Food Safety + Ensures all galley personnel comply with personal cleanliness and hygienic practices as specified by Sections 2-3 and 2-4, Chapter 1 of NAVMED P-5010 + Performs logistic management to ensure daily meal preparation and serving processes are uninterrupted + Manages a 30 day subsistence and consumable supply ensuring adequate supplies are on hand to support menu cycle + Supervises cashier services for Ration-in-Kind (RIK) eligible patrons and paying patrons + Monitors and schedules routine and emergency maintenance of portable Galley container equipment + Performs other duties and assignments as required Qualifications MINIMUM QUALIFICATIONS: Education/Certifications: + High school diploma or equivalent required + Associate degree in a culinary or food management field preferred. + Formal training as a chef, food service manager, kitchen supervisor, and food service planner is highly desired. Experience: + Ten years of relevant experience with progressively increasing responsibility in military food service, or five years of experience in military food service at the rank of E7 or above. + Must have minimum of three years management experience managing a galley or dining facility of similar size. + Experience working with Foreign Nationals required. + Previous Navy galley experience is highly desirable. Skills: + Must be computer literate and proficient in MS Office software. + Must have proof of U.S. Citizenship and a valid state driver’s license and must be eligible for access throughout the project geographic scope. + Must be able to read and speak English. SUPERVISORY/BUDGET RESPONSIBILITIES: + Manages a galley of 12+/- employees. SUPERVISON: + General guidance and direction. + Reports directly to the Program Manager. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-RB1</p> </div>
Bahrain - Manama
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Invenio Business Solutions
Bahrain - Manama
<h2 class="h5">Job description</h2>
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<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
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<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
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<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
Wyndham Hotels and Resorts Inc
Bahrain - Manama
<h2 class="h5">Job description</h2>
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<strong>SUMMARY</strong><p>The General Manager (GM), in conjunction with the management team will strategically lead all areas within the hotel. </p><br><p>The GM is responsible for optimizing profitability, the guest experience and overall hotel quality performance, team member engagement, market share and ultimately return on owner investment. </p><br><p>The objectives of this role will be to lead the hotel opening project according to the Critical path and to ensure the right team is recruited, onboarded, and trained at the right time according to the opening date and business forecast. </p><br><p>Furthermore, the incumbent will achieve revenue optimization, effective cost-control, and implementation of quality operational standards within the framework of the brand. </p><br><p>The GM will lead and develop a hotel team of hospitality professionals to deliver exceptional guest service and quality as well as the operational and financial objectives within the operating budget and business plan. <br></p><br><p><strong>KEY RESPONSIBILITIES</strong> </p><br><p><strong>Leadership: </strong></p><br><ul><li><p>The GM will work with the hotel Management Team to ensure the successful delivery of the individual departmental plans as they fit within the overall hotels business strategy. </p><br></li></ul><ul><li><p>The GM will inspire, coach, guide and motivate their team and act as the leader for the property with respect to relationship management and development. He/she will lead by example, to inspire the team to ‘Do the Right Thing’.</p><br></li><li><p>The GM is ultimately accountable for the achievement of all hotel KPI’s.</p><br></li><li><p>Ensure the hotel meets and exceeds the Wyndham People Compliance Standards Level 1 – CORE. </p><br></li></ul><p><strong>Strategy & planning: </strong></p><br><ul><li><p>The GM will define and execute a detailed strategic budget plan for the hotel. This will also include setting performance targets, comply with all company standards and defining the objectives for the hotel subject to owner approval. </p><br></li><li><p>The GM will focus to develop the awareness of the hotel within the city, region and country, to help the ‘Grow our Iconic Brands’, supported by PR, Social Media plans, relationship with Media, and attendance at key exhibitions.</p><br></li><li><p>He/she will build an excellent relationship with owners, protecting the assets and acting as a Brand Ambassador. </p><br></li></ul><p><strong>Business Performance</strong></p><br><ul><li><p>The GM will be accountable for the overall success and performance of the hotel including:</p><br></li></ul><ul><li><p>Achieving targeted Revenue, and GOP. </p><br></li><li><p>Delivery of commercial plan and achieving sales targets. </p><br></li><li><p>Continuous evolve RevPAR and RGI. </p><br></li><li><p>Achieving target quality scores (Medallia & Quality Audit). </p><br></li><li><p>Delivery of HR plan and achieving People targets i.e., Employee engagement, turnover, productivity ratios, time to hire etc. </p><br></li><li><p>Achieve targeted Wyndham Rewards enrollments. </p><br></li><li><p>Achieving and evolving the Wyndham Green certification. </p><br></li><li><p>Ensuring profitability by keeping a firm control over the bottom line, anticipating and or resolving potential problems, obstacles which may hinder revenue optimization, cost control or quality. <br></p><br></li></ul><p><strong>Quality </strong></p><br><ul><li><p>As the guardian and protector of the brand, the GM will ensure brand standard compliance. </p><br></li><li><p>In conjunction with the Heads of Department, he/she will roll out Operating Standards (SOP’s) and relevant employee training to drive service excellence and high guest service performance. <br></p><br></li></ul><p><strong>Human Resources </strong></p><br><ul><li><p>The GM will ensure in conjunction with the hotel management team and Hotel HR Leader to identify, select, recruit, develop, engage, manage, retain and inspire team members to maximise the hotels return on Human Capital. </p><br></li></ul><ul><li><p>The GM will role model the service culture values. </p><br></li></ul><p><strong>Hotel Opening </strong></p><br><ul><li><p>The GM will ensure that all tasks are actioned in time according to the Critical Path </p><br></li><li><p>The GM will conduct any other reasonable duties assigned by owners. </p><br></li></ul><p>It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br> </div>
DHL
Bahrain - Muharraq government
<div ><font face="verdana"><p ><strong ><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span >This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><p ><span >The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span >The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><p ><span >In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong>Aviation Security Governance & Regulatory Compliance</strong></p><ul ><li ><span >Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li ><span >Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li ><span >Ensure compliance with:</span></li><ul><li ><span >ICAO Annex 17</span></li><li ><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li ><span >National Civil Aviation Security Programmes</span></li><li ><span >IOSA Security Standards</span></li><li ><span >ACC3 Requirements</span></li><li ><span >Airport Security Programmes</span></li><li ><span >Local Civil Aviation Security Regulations</span></li><li ><span >DHL Aviation Security Standards</span></li></ul><li ><span >Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li ><span >Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li ><span >Manage regulatory inspections, audits and validation activities.</span></li><li ><span >Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li ><span >Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p ><strong>Security Risk Management</strong></p><ul ><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p ><strong>Security Assurance & Oversight</strong></p><ul ><li ><span >Develop and manage the regional Aviation Security Audit Programme.</span></li><li ><span >Conduct security audits and inspections across all operational locations.</span></li><li ><span >Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li ><span >Analyse audit findings, identify trends and implement corrective actions.</span></li><li ><span >Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li ><span >Produce regular security performance reports and management information.</span></li><li ><span >Monitor and report key security performance indicators.</span></li></ul><p ><strong>Cargo Security Management</strong></p><ul ><li ><span >Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li ><span >Maintain effective cargo security policies, procedures and screening oversight.</span></li><li ><span >Oversee regulated agents, known consignors and contracted service providers.</span></li><li ><span >Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li ><span >Conduct assessments and oversight activities relating to cargo security operations.</span></li><li ><span >Monitor emerging cargo security threats and implement appropriate controls.</span></li><li ><span >Support continued compliance with international and local cargo security regulations.</span></li></ul><p ><strong>Aircraft & Flight Operations Security</strong></p><ul ><li ><span >Ensure protection of aircraft against acts of unlawful interference.</span></li><li ><span >Oversee aircraft security checks and aircraft security searches.</span></li><li ><span >Ensure robust aircraft access control measures are maintained.</span></li><li ><span >Verify implementation of security procedures during aircraft turnaround activities.</span></li><li ><span >Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li ><span >Ensure compliance with all airline operational security requirements.</span></li></ul><p ><strong>Facility Security Design & Development</strong></p><ul ><li ><span >Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li ><span >Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li ><span >Review facility design proposals and provide security requirements for:</span></li><ul><li ><span >Maintenance Hangars</span></li><li ><span >Engineering Workshops</span></li><li ><span >Cargo Facilities</span></li><li ><span >Technical Buildings</span></li><li ><span >Training Facilities</span></li><li ><span >Warehouses and Storage Areas</span></li></ul><li ><span >Define security requirements relating to:</span></li><ul><li ><span >Perimeter Security</span></li><li ><span >Access Control Systems</span></li><li ><span >CCTV Systems</span></li><li ><span >Intrusion Detection Systems</span></li><li ><span >Security Control Rooms</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Airside and Landside Segregation</span></li><li ><span >Vehicle Access Controls</span></li><li ><span >Physical Barriers and Security Lighting</span></li></ul><li ><span >Participate in design reviews and project governance meetings.</span></li><li ><span >Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p ><strong>Construction Security Management</strong></p><ul ><li ><span >Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li ><span >Conduct security risk assessments throughout all project phases.</span></li><li ><span >Implement contractor and subcontractor access management processes.</span></li><li ><span >Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li ><span >Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li ><span >Conduct inspections and audits to verify compliance with project security requirements.</span></li><li ><span >Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p ><strong>Maintenance Hangar & Engineering Security</strong></p><ul ><li ><span >Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li ><span >Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li ><span >Oversee security measures relating to:</span></li><ul><li ><span >Aircraft Under Maintenance</span></li><li ><span >Grounded Aircraft</span></li><li ><span >Aircraft Storage Facilities</span></li><li ><span >Engineering Workshops</span></li><li ><span >Technical Records</span></li><li ><span >Tool Control Systems</span></li><li ><span >Engine Storage Areas</span></li><li ><span >Aircraft Parts Storage</span></li><li ><span >Hazardous Materials</span></li><li ><span >Dangerous Goods</span></li></ul><li ><span >Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li ><span >Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p ><strong>Critical Asset Protection</strong></p><ul ><li ><span >Develop and implement protection strategies for high-value aviation assets.</span></li><li ><span >Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li ><span >Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li ><span >Establish inventory protection and asset tracking controls.</span></li><li ><span >Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p ><strong>Insider Threat Management</strong></p><ul ><li ><span >Develop and maintain an Insider Threat Management Programme.</span></li><li ><span >Identify and assess insider threat risks affecting airline operations.</span></li><li ><span >Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li ><span >Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li ><span >Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p ><strong>Drug & Alcohol Programme Management</strong></p><ul ><li ><span >Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li ><span >Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li ><span >Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li ><span >Develop, maintain and oversee procedures governing:</span></li><ul><li ><span >Pre-Employment Testing</span></li><li ><span >Random Testing</span></li><li ><span >Reasonable Cause / For-Cause Testing</span></li><li ><span >Post-Incident Testing</span></li><li ><span >Return-to-Duty Testing</span></li><li ><span >Follow-Up Testing</span></li></ul><li ><span >Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li ><span >Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li ><span >Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li ><span >Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li ><span >Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li ><span >Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li ><span >Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li ><span >Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li ><span >Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li ><span >Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li ><span >Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p ><strong>Security Technology & Systems Management</strong></p><ul ><li ><span >Oversee aviation security technology and system performance across operational facilities.</span></li><li ><span >Define standards for aviation security systems.</span></li><li ><span >Support procurement, acceptance testing and implementation of security technologies.</span></li><li ><span >Ensure effective operation of:</span></li><ul><li ><span >CCTV Systems</span></li><li ><span >Access Control Systems</span></li><li ><span >Alarm Monitoring Systems</span></li><li ><span >Visitor Management Systems</span></li><li ><span >Biometric Access Solutions</span></li><li ><span >Vehicle Access Control Systems</span></li><li ><span >Integrated Security Platforms</span></li></ul><li ><span >Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p ><strong>Critical Infrastructure Protection & Resilience</strong></p><ul ><li ><span >Identify and assess risks affecting critical aviation infrastructure.</span></li><li ><span >Develop security protection strategies for facilities, utilities and operational systems.</span></li><li ><span >Support business continuity and operational resilience planning.</span></li><li ><span >Participate in emergency planning and contingency exercises.</span></li><li ><span >Develop contingency plans for security incidents affecting critical facilities.</span></li><li ><span >Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p ><strong>Security Training & Security Culture</strong></p><ul ><li ><span >Develop and maintain aviation security training programmes.</span></li><li ><span >Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li ><span >Deliver security awareness and threat awareness programmes.</span></li><li ><span >Promote a positive and proactive security culture throughout the business.</span></li><li ><span >Monitor training effectiveness and competency compliance.</span></li><li ><span >Maintain training records and regulatory evidence.</span></li></ul><p ><strong>Crisis Management & Emergency Response</strong></p><ul ><li ><span >Act as Security Lead during security incidents and emergency situations.</span></li><li ><span >Support corporate crisis management and emergency response activities.</span></li><li ><span >Develop aviation security contingency plans.</span></li><li ><span >Participate in emergency exercises and operational resilience testing.</span></li><li ><span >Coordinate with authorities during incidents involving aviation security.</span></li><li ><span >Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p ><strong>Cyber Security Interface</strong></p><ul ><li ><span >Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li ><span >Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li ><span >Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li ><span >Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p ><strong>Contractor & Supplier Security Management</strong></p><ul ><li ><span >Oversee security performance of contracted security providers.</span></li><li ><span >Conduct supplier security assessments and audits.</span></li><li ><span >Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li ><span >Monitor service provider performance against security standards and contractual obligations.</span></li><li ><span >Ensure corrective actions are implemented where required.</span></li></ul><p ><strong>Leadership</strong></p><ul ><li ><span >Lead and develop the Aviation Security function across the region.</span></li><li ><span >Provide strategic direction for aviation security governance and compliance.</span></li><li ><span >Establish security objectives, plans, budgets and performance measures.</span></li><li ><span >Lead security personnel, service providers and specialist contractors.</span></li><li ><span >Drive continuous improvement and operational excellence.</span></li><li ><span >Promote a positive security culture across all business functions.</span></li><li ><span >Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li ><span >Act as executive security advisor on aviation infrastructure and development projects.</span></li><li ><span >Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li ><span >Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p ><strong>Key Performance Indicators</strong></p><ul ><li ><span >Zero significant aviation security regulatory findings.</span></li><li ><span >Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li ><span >100% completion of planned aviation security audits.</span></li><li ><span >Closure of audit findings within agreed timescales.</span></li><li ><span >Security training compliance above 98%.</span></li><li ><span >Successful maintenance of ACC3 and security programme approvals.</span></li><li ><span >Completion of security risk assessments to plan.</span></li><li ><span >Reduction of recurring security findings and security-related incidents.</span></li><li ><span >Effective implementation of construction and infrastructure security programmes.</span></li><li ><span >Successful commissioning and protection of maintenance hangar facilities.</span></li><li ><span >Positive performance during emergency exercises and security incidents.</span></li><li ><span >100% compliance with approved Drug & Alcohol testing programme requirements.</span></li><li ><span >Successful completion of Drug & Alcohol programme audits and regulatory reviews.</span></li><li ><span >Timely completion of post-incident, return-to-duty and reasonable-cause testing requirements.</span></li><li ><span >Full contractor compliance with fitness-for-duty and substance misuse prevention requirements.</span></li><li ><span >Effective closure of all Drug & Alcohol programme findings and corrective actions.</span></li></ul><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><p ><strong><span >Essential</span></strong></p><ul ><li><span >Minimum 10 years aviation security experience.</span></li><li><span >Minimum 5 years management experience within airline, airport, cargo, military aviation or aviation support environments.</span></li><li><span >Extensive knowledge of:</span></li><li><span >ICAO Annex 17</span></li><li><span >ICAO Aviation Security Manual (Doc 8973)</span></li><li><span >IOSA Security Standards</span></li><li><span >ACC3 Requirements</span></li><li><span >National Civil Aviation Security Programmes</span></li><li><span >Air Cargo Security Regulations</span></li><li><span >Security Risk Management Principles</span></li><li><span >Experience managing aviation security audits, inspections and regulatory oversight programmes.</span></li><li><span >Experience conducting investigations and aviation security risk assessments.</span></li><li><span >Experience managing or overseeing Drug & Alcohol programmes within aviation, transportation, logistics, engineering or other safety-critical industries.</span></li><li><span >Knowledge of fitness-for-duty principles, substance misuse prevention programmes and associated governance requirements.</span></li><li><span >Experience conducting investigations relating to employee conduct, security breaches or fitness-for-duty concerns.</span></li><li><span >Strong leadership, stakeholder management and communication skills.</span></li><li><span >Experience managing security contracts, service providers and outsourced security operations.</span></li></ul><div><span ><br></span></div><p ><strong><span >Preferred</span></strong></p><ul ><li><span >ICAO Professional Manager Aviation Security (PM AvSec).</span></li><li><span >IATA Aviation Security Management Qualification.</span></li><li><span >Certified Protection Professional (CPP).</span></li><li><span >Physical Security Professional (PSP).</span></li><li><span >Security Risk Management Qualification.</span></li><li><span >Project Management Qualification (PMP, PRINCE2 or equivalent).</span></li><li><span >Experience supporting aviation infrastructure development projects.</span></li><li><span >Experience with maintenance hangars, MRO facilities or airport infrastructure programmes.</span></li><li><span >Knowledge of Crime Prevention Through Environmental Design (CPTED).</span></li><li><span >Experience implementing enterprise security technology systems within aviation environments.</span></li></ul><p ><span ></span></p><p class="MsoListParagraph" ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p class="MsoNoSpacing" ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><br class="Apple-interchange-newline"></font></div><br><br>
Bahrain - Manama
<p><span >Job Summary The Outage Manager is responsible for preparation, planning, leading execution, and close out of complex planned/emergent Outage events for gas turbine, steam turbine and generator agreements while supporting the development of the business strategy for field fulfilment excellence in FieldCore. The Outage Manager is a focal role, with accountability for driving consistent outage planning and execution, and adoption of best practices and lessons learned. Will lead complex outages for their assigned Country/Countries or location(s) wherever possible, given the need to achieve target utilization levels.</span></p><p>Essential Duties & Responsibilities:</p><ul><li>Manage complex outage event preparation (Planned/Emergent/Upgrade) from start to finish, including outage schedule development, TFA/craft labor/tooling/cost planning, customer management - pre/post outage meetings, mobilization planning, JCE execution, and event close out</li><li>Own onsite execution (site lead) with large teams during assigned outages, ensuring Fulfilment-5 goals and requirements are met.</li><li>Manage on job cost tracking, productivity, while managing execution risk/FMEA and any NU/Service warranty</li><li>Drive improvement of on-time delivery, outage cost and productivity, implementation, effectively update and maintain accurate tracking files, control man hour cost and pacing</li><li>Lead project quotation development including work scope, site condition check, preliminary safety and risk analysis to identify potential issues or obstacles and to minimize cost impact for site execution</li><li>Support customer operations team during shut-down, start-up, running and performance testing of turbine, generator and auxiliary systems</li><li>Ensure proper execution documentation is prepared, used, reviewed, stored and delivered including, Field Procedures, Quality Procedures, EHS, and Customer Outage Reports</li><li>Work with web systems applications for proper allocation, preparation, planning and forecasting of labor, tooling, vendor management</li><li>Respond to forced outages/emergency promptly, be on site when needed, investigate/escalate site issues to restore the units to operating conditions in a timely manner</li><li>Support Customer Service Leader on technical communication to customer staff during outage execution</li><li>Actively work to improve and optimize existing processes and look for simplification opportunities</li><li>Ability and willingness to work holidays, weekends and overtime as required by field assignments</li><li>Travel may be required</li><li>May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications & Experience :</strong></p><ul><li>Bachelor s degree in Science/engineering or equivalent</li><li>4 years of experience in power generation industry.</li><li>8+ years applicable experience and demonstrated success/knowledge on gas/steam turbine or generator maintenance (depending on needs)</li><li>3+ years of specialized/industry experience of gas/steam turbine generator & auxiliary system outage planning and execution.</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Strong Project Management and planning skills (Primavera scheduling tool preferred)</li><li>PC proficiency, web applications including advanced Excel skills</li><li>Able to interface effectively with all levels of the organization and external customers</li><li>Demonstrated verbal and written communication skills and influencing skill</li><li>Strong technical and maintenance knowledge of gas/steam turbines and generators</li><li>Strong team leader in dynamic, energetic and complex customer site environments</li><li>Ability to work under high pressure and constraint time, committed and process oriented</li><li>Ability to work multiple project simultaneously and effectively in a cross-functional team</li><li>Ability to influence stakeholders to deliver customer and business needs</li><li>FEP graduate</li></ul><p>FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law</p>
Bahrain
Bahrain - Manama
<p><h4>Description</h4>
<p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p>
<p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p>
<h4>Responsibilities</h4>
<p><strong>1. Member & guest experience</strong></p>
<ul>
<li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li>
<li>Ensure every member interaction reflects the standards of a luxury private club</li>
<li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li>
<li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li>
<li>Identify opportunities to surprise and delight members through personalised experiences</li>
<li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li>
</ul>
<p><strong>2. Hospitality operations & service excellence</strong></p>
<ul>
<li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li>
<li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li>
<li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li>
<li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li>
<li>Monitor daily operations to ensure a seamless member journey across every department</li>
</ul>
<p><strong>3. Cross-functional service leadership</strong></p>
<ul>
<li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li>
<li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li>
<li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li>
<li>Promote collaboration and accountability for service excellence across the organisation</li>
</ul>
<p><strong>4. Quality assurance & continuous improvement</strong></p>
<ul>
<li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li>
<li>Conduct regular mystery audits and operational walkthroughs</li>
<li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li>
<li>Lead service improvement projects and monitor implementation across departments</li>
<li>Benchmark the club against leading luxury hospitality and private club standards</li>
</ul>
<p><strong>5. Training & service culture</strong></p>
<ul>
<li>Champion a hospitality-first culture throughout the organisation</li>
<li>Design and deliver customer service training programmes for all member-facing employees</li>
<li>Coach managers and supervisors on luxury service delivery and member engagement</li>
<li>Reinforce standards through regular observations, coaching, and feedback</li>
<li>Recognise and celebrate exceptional service across teams</li>
</ul>
<p><strong>6. Club ambience & member engagement</strong></p>
<ul>
<li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li>
<li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li>
<li>Support the delivery of exclusive member experiences and hospitality activations</li>
<li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li>
<li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li>
<li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li>
<li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li>
<li>Experience leading cross-functional service improvement initiatives</li>
<li>Exceptional interpersonal, communication, and relationship-building skills</li>
<li>Comfortable engaging with senior executives, VIPs, members, and international guests</li>
<li>Experience designing service standards and delivering hospitality training is highly desirable</li>
</ul></p><p></p>
Zain - Kuwait
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.</span></p><br><p><span>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.</span></p><br><p><span>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.</span></p><br><p><span>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.</span></p><br> <br> <br><br> Responsibilities <br> <p><b><span>Technology Operations Leadership & Service Management</span></b></p><br><ul><li><p><span>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.</span></p><br></li><li><p><span>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.</span></p><br></li><li><p><span>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.</span></p><br></li></ul><p><b><span>Enterprise Applications & Digital Platforms</span></b></p><br><ul><li><p><span>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.</span></p><br></li><li><p><span>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.</span></p><br></li><li><p><span>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.</span></p><br></li><li><p><span>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.</span></p><br></li></ul><p><b><span>Hybrid Multi-Cloud & Public Cloud Operations</span></b></p><br><ul><li><p><span>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).</span></p><br></li><li><p><span>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.</span></p><br></li><li><p><span>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.</span></p><br></li></ul><p><b><span>Infrastructure, Platforms & End-User Operations</span></b></p><br><ul><li><p><span>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.</span></p><br></li><li><p><span>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.</span></p><br></li><li><p><span>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.</span></p><br></li><li><p><span>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.</span></p><br></li></ul><p><b><span>DevOps, Kubernetes, Automation & Observability</span></b></p><br><ul><li><p><span>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.</span></p><br></li><li><p><span>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.</span></p><br></li><li><p><span>Drive automation across deployments, reporting, compliance, monitoring, and recovery.</span></p><br></li></ul><p><b><span>Governance, Risk, Audit, Compliance & Security Alignment</span></b></p><br><ul><li><p><span>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.</span></p><br></li><li><p><span>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.</span></p><br></li><li><p><span>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.</span></p><br></li></ul><p><b><span>Budget, Vendor, Asset & Lifecycle Management</span></b></p><br><ul><li><p><span>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.</span></p><br></li><li><p><span>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.</span></p><br></li><li><p><span>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.</span></p><br></li></ul><p><b><span>Internet Protocol (IP) Operations</span></b></p><br><ul><li><p><span>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.</span></p><br></li><li><p><span>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.</span></p><br></li><li><p><span>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.</span></p><br></li><li><p><span>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Required qualifications & Experience <br> <p>Qualifications:</p><br><p><span>Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span></p><br><p><span>ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span></p><br><p><span>Experience:</span></p><br><p>8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</p><br><p>Skills and Knowledge:</p><br><p>Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</p><br><p>•Technology Operations Management</p><br><p>•Cloud and Hybrid Multi-Cloud Operations</p><br><p>•IT Service Management</p><br><p>•Incident, Problem, Change and Release Management</p><br><p>•Service Desk and End-User Support</p><br><p>•Infrastructure and Platform Lifecycle Management</p><br><p>•Database and Integration Operations</p><br><p>•Backup, Disaster Recovery and Business Continuity</p><br><p>•DevOps, Kubernetes and Automation</p><br><p>•Enterprise Application Maintenance and Operations</p><br><p>•Governance, Risk, Compliance and Audit Readiness</p><br><p>•Vendor, Contract, Budget and Cost Optimization</p><br><p>•Business Technical Awareness and Stakeholder Management</p><br> <br> <br><br> Equal Employment Opportunity Statement <br> <p>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</p><br> <br> <br> </div>
Confidential
Bahrain - Manama
<p><h4>Job overview</h4>
<p>The MPM Manager will support the development, implementation, and management of medical provider networks. Reporting to the Senior Manager or Head of Department, this role focuses on ensuring the quality, cost-effectiveness, and accessibility of healthcare services provided to members. The Manager will negotiate with providers, maintain medical provider relationships, and collaborate with various departments to optimize network performance. The incumbent is expected to negotiate strategically with the medical providers with an objective to procure medical services at an optimized cost and to generate revenue through effective application of various revenue streams and execution of identified revenue generation strategies.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Strategy:</strong> Support and drive the strategy devised by the MPM management.</li>
<li><strong>Develop cost savings strategies:</strong> Align with financial savings targets, delivered both by the team and individually.</li>
<li><strong>Network development:</strong> Develop and maintain a robust network of healthcare providers, including hospitals, physicians, diagnostics, and ancillary services.</li>
<li><strong>Medical provider contracting:</strong> Negotiate with healthcare providers to secure favorable terms and conditions, ensuring cost-effective care and robust provider revenues.</li>
<li><strong>Medical provider relations:</strong> Establish and maintain positive relationships with network providers, addressing any concerns or issues promptly and escalating as needed.</li>
<li><strong>Compliance:</strong> Ensure medical provider network and contract management comply with all relevant internal and external regulations, local mandates, accreditation standards, and organizational policies. Responsible for compliance of TOM and DTPs.</li>
<li><strong>Performance monitoring:</strong> Monitor medical network performance metrics, including cost, quality, and accessibility/segmentation, and implement improvement initiatives as needed.</li>
<li><strong>Team collaboration:</strong> Work collaboratively with the MPM team providing support, coaching, assistance, and guidance to achieve organizational objectives.</li>
<li><strong>Collaboration:</strong> Work closely with other departments such as Claims, Business Development, CRM, Operations, and Finance to support overall organizational goals.</li>
<li><strong>Reporting:</strong> Prepare and present regular reports on network performance to senior leadership.</li>
<li>Work effectively with AI, machine learning, data analytics, and cloud-based tools, adhering to high standards of data governance, security, and ethical use.</li>
</ul>
<h4>Key requirements</h4>
<ul>
<li><strong>Education:</strong> Bachelor's degree in healthcare administration, Business Administration, or a related field. Master's degree preferred.</li>
<li><strong>Experience:</strong> Minimum of 5-7 years of experience in healthcare network management.</li>
<li><strong>Skills:</strong></li>
<ul>
<li>Strong negotiation and contract management skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Analytical and problem-solving abilities.</li>
<li>Knowledge of healthcare regulations and accreditation standards.</li>
<li>Proficiency in relevant software and technology tools.</li>
<li>Regional medical industry knowledge.</li>
</ul>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future – for our customers and for the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities, and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities</h4>
<li>Government liaison: serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li>
<li>Regulatory compliance: ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li>
<li>License & permit management: manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li>
<li>Visa & immigration processing: handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li>
<li>Labor relations: coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li>
<li>Documentation & records: maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li>
<li>Government portal administration: utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li>
<li>Monitoring regulatory changes: track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li>
<li>Issue resolution: address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li>
<li>Reporting: prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li>
<li>Stakeholder coordination: collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li>
<li>Audit & compliance support: provide documentation and support during government inspections, audits, and compliance reviews.</li>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<p>Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</p>
<p><strong>Experience</strong></p>
<li>Minimum of 3–5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li>
<li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li>
<li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li>
<p><strong>Skills</strong></p>
<li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li>
<li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li>
<li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li>
<li>Proficiency in spoken and written Arabic and English.</li>
<li>Strong working knowledge of Bahrain government portals and e-services.</li>
<li>Ability to work independently while maintaining confidentiality and professionalism.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo!</p></p><p></p>
Bitoasis
Bahrain - Manama
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Manager will be the driving force behind our customer acquisition and market expansion strategies. You will be responsible for identifying, prospecting, and onboarding a diverse portfolio of clients, ranging from retail user networks and High-Net-Worth Individuals (HNWIs) to institutional investors, family offices, and corporate partners.</p><p>Key Responsibilities</p><p>Institutional & Corporate Growth (B2B)</p><ul><li>Identify and pitch to institutional clients, including hedge funds, family offices, asset managers, and proprietary trading firms in Bahrain and the wider GCC.</li><li>Onboard corporate clients seeking corporate crypto treasury solutions, payment gateways, or OTC trading services.</li><li>Develop relationships with liquidity providers and market makers to enhance exchange depth.</li><li>Manage the end-to-end B2B sales cycle, from initial outreach and platform demonstration to contract negotiation and successful onboarding.</li></ul><p>Retail & High-Net-Worth Individual (HNWI) Expansion (B2C)</p><ul><li>Collaborate with the marketing team to design and execute high-impact retail user acquisition campaigns, referral programs, and affiliate networks.</li><li>Build a pipeline of HNWIs and VIP traders, offering them white-glove onboarding and tailored VIP account services.</li><li>Attend and represent the exchange at local and regional blockchain, fintech, and financial networking events to drive brand awareness and user adoption.</li></ul><p>Strategic Partnerships & Ecosystem Building</p><ul><li>Forge strategic alliances with traditional financial institutions (banks, payment processors) in Bahrain to create fiat on/off ramp synergies.</li><li>Partner with regional blockchain projects, web3 communities, and influencers to funnel traffic to the exchange.</li><li>Cross-sell exchange products, including staking, yield generation, and API integration, maximizing the lifetime value of acquired partners.</li></ul><p>Market Intelligence & Compliance</p><ul><li>Act as the voice of the customer, gathering feedback across all segments to inform the product roadmap and user experience enhancements.</li><li>Ensure all business development activities strictly adhere to the Central Bank of Bahrain s (CBB) Crypto-Asset Module and local AML/KYC regulations.</li><li>Track and report on KPIs, conversion rates, and pipeline health using CRM software (e.g., Salesforce, HubSpot).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8+ years of proven success in Business Development, B2B Sales, or Partnerships.</li><li>At least 1-2 years specifically within the cryptocurrency, blockchain, or fintech space (Preffered).</li><li>An existing, warm network of institutional players, family offices, or HNWI clients in Bahrain and the GCC region is a massive advantage.</li><li>Deep understanding of digital assets, spot/margin trading, OTC desks, APIs, and the broader Web3 ecosystem.</li><li>Familiarity with the financial regulatory landscape in Bahrain (CBB) and the MENA region.</li><li>Exceptional presentation, negotiation, and communication skills.</li><li>Ability to explain complex technical and financial concepts to both retail novices and sophisticated institutional traders.</li><li>Fluent in English (Arabic is highly preferred to engage local markets effectively).</li></ul><p></p></section>
Bahrain
Bahrain - Manama
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels.<br>
This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.<br>
The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility.<br>
The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong>
<ul>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
</ul>
<strong>Campaign management & growth execution</strong>
<ul>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
</ul>
<strong>Analytics, optimization & reporting</strong>
<ul>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
</ul>
<strong>Content, branding & messaging</strong>
<ul>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
</ul>
<strong>Cross-functional collaboration</strong>
<ul>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
</ul>
<h4>What makes you a perfect fit</h4>
<ul>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
</ul>
<h4>Preferred experience & skills</h4>
<ul>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
</ul>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<ul>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
</ul>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li>
</ul></p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Bahrain - Manama
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Fulfillment Manager role is a pivotal position within our organization, focusing on the seamless execution of order fulfillment processes. This position is designed for individuals who thrive in fast-paced environments and are passionate about ensuring customer satisfaction through efficient logistics and supply chain management. As a Fulfillment Manager, you will lead a dynamic team, optimizing operations to meet and exceed company goals while fostering a culture of collaboration and continuous improvement.</p><p>In this role, you will have the opportunity to influence key business decisions and implement strategies that enhance productivity and efficiency. We believe in investing in our employees, and as such, you will have access to professional development programs and training sessions designed to elevate your skills and career trajectory. The ideal candidate will relish the challenge of managing complex fulfillment operations while nurturing a positive team culture that encourages innovation and accountability.</p><p>As a strategic leader, you will be at the forefront of driving operational excellence in our fulfillment processes. Your ability to analyze data, identify trends, and develop actionable insights will play a crucial role in our growth. This position not only offers the chance to lead a talented team but also provides a platform for you to make a significant impact on our overall business strategy. Join us to help shape the future of our fulfillment operations and advance your career in a supportive and growth-oriented environment.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily fulfillment operations, ensuring that all orders are processed accurately and efficiently, while utilizing inventory management systems to track stock levels and order statuses.</li><li>Lead and mentor a team of fulfillment associates, providing training and guidance to enhance their skills and performance, fostering a culture of teamwork and accountability.</li><li>Develop and implement standard operating procedures (SOPs) for fulfillment processes, ensuring compliance with company policies and industry best practices to enhance operational efficiency.</li><li>Monitor key performance indicators (KPIs) related to fulfillment operations, analyzing data to identify areas for improvement and implementing strategies to optimize performance.</li><li>Collaborate with cross-functional teams, including sales, customer service, and supply chain, to ensure alignment on fulfillment goals and to address any operational challenges.</li><li>Manage inventory levels and coordinate with suppliers to ensure timely replenishment, minimizing stockouts and ensuring smooth fulfillment operations.</li><li>Utilize technology and automation tools to streamline processes, reduce manual errors, and enhance overall productivity in the fulfillment center.</li><li>Conduct regular audits of fulfillment processes, identifying inefficiencies and implementing corrective actions to enhance service quality and operational effectiveness.</li><li>Prepare and present reports on fulfillment performance to senior management, providing insights and recommendations for strategic decision-making.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving operational goals.</li><li>Proficiency in inventory management systems and logistics software to streamline fulfillment processes.</li><li>Excellent analytical skills to interpret data and develop actionable insights for performance improvement.</li><li>Effective communication skills to collaborate with various departments and convey information clearly.</li><li>Project management skills to oversee multiple initiatives and ensure timely execution of fulfillment strategies.</li><li>Problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Knowledge of supply chain management principles to optimize fulfillment processes and enhance customer satisfaction.</li></ul></div>
AccorHotels
Bahrain - Manama
<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<p>Ensure the smooth operation and coordination of the hotel through respective department heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary).<br>\nProvide leadership that engages and motivates our team of exceptionally guest oriented Heartists.<br>\nDirect operational needs to ensure compliance with the hotel\u2019s annual budget and 5 year strategic plan.<br>\nProvide coaching, leadership development, and goal setting with hotel department heads.<br>\nAssist in the preparation of the annual operations budget\/plan and achieve the profit objectives therein.<br>\nEnsure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved.<br>\nPlay a lead role in yield management for Rooms, Food & Beverage and Spa.<br>\nBe a key player in redevelopment and capital projects from an operations viewpoint.<br>\nEnsure the implementation and delivery of all Raffles standards.<br>\nHandle all guest concerns and ensure effective follow up thereof.<br>\nAssist in labor management and the maintenance of productivity levels.<br>\nFollow up on all guest comments, responding to any guest complaints or requests.<br>\nProvide active leadership role in the culture of health and safety and accident prevention.<br>\nAct as hotel champion and culture leader in hotel committees.<br>\nFunction as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team.<br>\nPlay a key role and lead change management for Rooms and Food & Beverage initiatives.<br>\nAssume the responsibilities of the General Manager in his\/her absence.<\/p>\n<h4>Qualifications<\/h4>\n<p>Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience.<br>\nClear knowledge of budget planning and execution.<br>\nPost secondary diploma\/degree in hospitality an asset.<br>\nProven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results.<br>\nExceptional interpersonal and guest relations skills.<br>\nProven team-leader with outstanding motivational skills and coaching ability.<br>\nAbility to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions.<br>\nComfortable working evenings, weekends, holidays and various schedules.<\/p>\n<h4>Additional information<\/h4>\n<p>Opportunity to join the first Raffles in Bahrain.<br>\nEmployee benefit card offering discounted rates in Accor worldwide.<br>\nLearning programs through our Academies.<br>\nOpportunity to develop your talent and grow within your property and across the world!<br>\nAbility to make a difference through our Corporate Social Responsibility activities.<\/p><\/p><p><\/p>
Ernst & Young AE
Bahrain - Manama
<p>The TTT Assistant Manager is an execution-focused, client-facing role responsible for delivering day-to-day work products across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing, and AI-enabled tax use cases. The role works closely with client Tax/Finance/Technology stakeholders to translate requirements into practical solutions building data pipelines, reconciliations, dashboards, test packs, and implementation documentation that enable measurable compliance and reporting outcomes.<br>The Assistant Manager operates as a key engine room contributor on engagements owning discrete modules/tasks end-to-end (under Manager/Senior Manager direction) and ensuring delivery is accurate, well-documented, and client-ready.</p><p>A. Tax & compliance delivery outcomes (Corporate Tax / Accounting Compliance & Reporting)<br>Produces accurate, traceable outputs that support tax and accounting compliance reporting (datasets, reconciliations, exception logs, reporting packs) with minimal rework.<br>Demonstrates consistent delivery hygiene: clear documentation, repeatable logic, and evidence-ready outputs.<br>B. Indirect Tax & eInvoicing outcomes<br>Supports indirect tax reporting improvements through data readiness activities, validations, and exception handling routines.<br>Where in scope, supports eInvoicing delivery by preparing/validating data, assisting with requirements and testing, and validating reporting outputs (including data-driven VAT reporting frameworks).<br>C. Analytics outcomes (tools-driven execution)<br>Builds and maintains repeatable analytics workflows using tools such as Alteryx, produces dashboards using Tableau, and performs validations using SQL to support reconciliations and reporting confidence.<br>D. AI outcomes (practical support + validation)<br>Supports AI/GenAI-enabled use cases by preparing structured inputs, documenting requirements, validating outputs against acceptance criteria, and supporting user adoption activities.<br>E. Client experience outcomes<br>Earns client trust through responsiveness, clarity, and structured execution; contributes to workshops with well-prepared materials, crisp analysis, and clear next steps.</p><p>A. Client collaboration and co-creation (mandatory)<br>Partners with client users to clarify requirements, validate scenarios, and iterate quickly on solutions and outputs.<br>B. Ownership and accountability<br>Owns assigned deliverables end-to-end (data prep, dashboard build, test packs, documentation) and drives closure through disciplined follow-up and dependency management.<br>C. Quality and precision<br>Demonstrates strong attention to detail; proactively checks data quality, logic integrity, and documentation completeness before submitting outputs.<br>D. Learning agility<br>Learns new client systems, datasets, and reporting requirements quickly; applies feedback to improve execution quality.<br>E. Professional integrity & secure delivery (mandatory)<br>Handles client data securely and maintains confidentiality; follows engagement documentation and quality standards.<br>F. Mobility (mandatory)<br>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p>A. Tax and compliance functional capability (execution depth)<br>Working understanding of tax and compliance process flows and the data required to produce reporting outputs across Corporate Tax, Indirect Tax, and accounting-related compliance reporting.<br>B. Data, analytics & validation (tools capability required)<br>Hands-on capability in SQL (extract/validate data, joins/aggregations, reconciliation support).<br>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboarding/insights (or equivalent tools used on engagements).<br>Ability to execute data quality checks, reconciliations, and exception monitoring rules; ability to explain results clearly to client stakeholders.<br>C. eInvoicing & digital indirect tax reporting (preferred but valuable)<br>Understanding of eInvoicing implementation components (data fields, process impacts, integration touchpoints) and ability to support VAT reporting frameworks through validation and testing support.<br>D. AI/GenAI delivery support (required awareness)<br>Ability to support AI/GenAI initiatives by preparing validation datasets, documenting acceptance criteria, testing output quality, and supporting adoption activities.<br>E. Solution design & SDLC execution (required at task/module level)<br>Ability to produce high-quality delivery artifacts: user stories/requirements notes, data mapping sheets, process flows, test scenarios, defect logs, and release readiness checklists.<br>Familiarity with basic software delivery lifecycle concepts (build/test/release), and ability to collaborate effectively with developers/technical teams on requirements and testing.<br>F. Change enablement (execution support)<br>Ability to support adoption by creating user guides, training materials, and handover documentation; captures user feedback and incorporates improvements.</p><p>A. Requirements support and solution development (client collaboration)<br>Support requirements gathering through workshops and working sessions; document requirements, scenarios, and acceptance criteria.<br>Translate requirements into structured artifacts (data mappings, business rules, process steps) and validate with client stakeholders.<br>B. Data preparation, validation and reconciliation (hands-on delivery)<br>Extract and validate data using SQL; perform reconciliations, investigate variances, and document findings clearly.<br>Build repeatable workflows using Alteryx (or equivalent) to clean, transform, and standardize datasets for reporting/analytics.<br>C. Dashboarding and reporting insights (hands-on delivery)<br>Develop dashboards and analytics outputs using Tableau (or equivalent), ensuring metrics are defined correctly, visuals are clear, and outputs are refreshable and repeatable.<br>D. eInvoicing and VAT reporting support (where applicable)<br>Support eInvoicing activities: data readiness, validation of mandatory fields, testing support, and reporting output checks (including data-driven VAT reporting frameworks where in scope).<br>E. Testing and implementation support (build-test-deploy)<br>Prepare SIT/UAT assets: test scenarios, test scripts, test data, execution trackers, defect logs, and retest evidence.<br>Support deployment readiness through checklists, user readiness inputs, and hypercare issue triage.<br>F. AI/GenAI use case support<br>Support AI/GenAI solutions by documenting requirements, preparing validation datasets, validating outputs, and supporting adoption readiness activities.<br>G. Delivery governance and reporting (mandatory)<br>Maintain task/workplan updates; provide RAID inputs; highlight dependencies early; escalate risks/issues promptly.<br><br></p><p><strong>Desired Candidate Profile</strong></p><p>Typically 7+ years experience in tax technology delivery, tax/compliance reporting transformation, data & analytics delivery, or consulting/industry roles involving tax data and reporting.<br>Hands-on capability with SQL and at least one analytics workflow and dashboarding tool preferably Alteryx and Tableau to deliver reconciliations, dashboards, and reporting outputs.<br>Demonstrated ability to support testing cycles (SIT/UAT), manage defects, and produce clear documentation for software-enabled solutions.<br>Experience supporting eInvoicing and VAT digital reporting initiatives, including data-driven VAT reporting frameworks.<br>Exposure to AI/GenAI-enabled delivery support activities (validation, adoption support, controls through human oversight).<br>Relevant credentials aligned to role focus (tax/accounting qualification, data/analytics certifications, agile/testing credentials) (recommendation).</p>
Bahrain
Bahrain - Manama
<p><h4>About the role</h4>
<p>We’re hiring a sales manager to lead, coach, and scale a high-performing sales team. This is not a “monitor the team” role.</p>
<p>You will:<br>
<strong>Drive team performance and revenue outcomes<br>
Build and optimize sales processes<br>
Own pipeline, forecasting, and conversion improvements</strong></p>
<p>If you’ve led teams, improved performance, and consistently hit targets — this role is built for you.</p>
<h4>What you’ll own</h4>
<p><strong>1. Team leadership & performance</strong><br>
Lead and manage a team of SDRs, BDRs, and/or account executives<br>
Set clear:<br>
- Targets<br>
- KPIs<br>
- Activity benchmarks<br>
Drive accountability across the team<br>
Run performance reviews and weekly check-ins</p>
<p><strong>2. Coaching & development</strong><br>
Conduct regular 1:1 coaching sessions<br>
Improve:<br>
- Sales skills<br>
- Messaging<br>
- Objection handling<br>
Identify underperformance early and take action<br>
Develop top performers into future leaders</p>
<p><strong>3. Sales process & strategy</strong><br>
Optimize the full funnel:<br>
Lead ? Opportunity ? Close<br>
Build and refine:<br>
- Playbooks<br>
- Scripts<br>
- Sales workflows<br>
Improve pipeline conversion at every stage</p>
<p><strong>4. Pipeline management & forecasting</strong><br>
Monitor pipeline health and coverage<br>
Analyze deal flow and conversion rates<br>
Deliver accurate forecasts using:<br>
- HubSpot<br>
- Salesforce<br>
Build action plans to hit revenue targets</p>
<p><strong>5. Hiring & onboarding</strong><br>
Support hiring and evaluation of new sales reps<br>
Own onboarding and ramp-up process<br>
Ensure new hires become productive quickly</p>
<p><strong>6. Marketing & leadership alignment</strong><br>
Work closely with marketing on:<br>
- Lead quality<br>
- Messaging<br>
- Campaign performance<br>
Provide feedback loops to improve pipeline generation<br>
Partner with leadership on:<br>
- Strategy<br>
- Growth planning<br>
- Revenue insights</p>
<p><strong>7. CRM & operational discipline</strong><br>
Ensure strict CRM hygiene and usage<br>
Track all activities, deals, and outcomes accurately<br>
Build a culture of data-driven sales execution</p>
<h4>What makes you a strong fit</h4>
<p>You’ve led teams — not just sold individually<br>
You focus on team performance, not just activity tracking<br>
You understand:<br>
- Pipeline<br>
- Conversion<br>
- Revenue drivers<br>
You’re both:<br>
- Strategic (planning)<br>
- Tactical (coaching + execution)<br>
You take ownership of results</p>
<h4>Must-have requirements</h4>
<p>3+ years experience in:<br>
- Sales management<br>
- Business development leadership<br>
Proven track record of:<br>
- Hitting revenue targets<br>
- Improving team performance<br>
Strong understanding of full sales cycle<br>
Experience with:<br>
- HubSpot<br>
- Salesforce<br>
Excellent communication and leadership skills<br>
Strong analytical and problem-solving ability</p>
<h4>Nice to have</h4>
<p>Experience in:<br>
- B2B SaaS<br>
- Agencies<br>
- High-growth startups<br>
Background in:<br>
- Sales enablement<br>
- Training programs<br>
Experience scaling teams or processes</p>
<h4>What a typical day looks like</h4>
<p>Review pipeline and team performance metrics<br>
Conduct coaching sessions and team check-ins<br>
Analyze conversion data and identify gaps<br>
Align with marketing on lead quality and messaging<br>
Forecast revenue and update leadership<br>
Support reps in closing deals or improving performance</p>
<p>In short:<br>
You ensure the team hits targets, improves consistently, and drives revenue growth.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Team quota attainment (monthly/quarterly)</li>
<li>Revenue growth</li>
<li>Pipeline conversion rates</li>
<li>Sales cycle efficiency</li>
<li>Forecast accuracy</li>
<li>Team retention and performance improvement</li>
</ul>
<h4>Why this role stands out</h4>
<p>Full ownership of sales team performance and revenue<br>
Opportunity to build and scale systems<br>
Direct impact on company growth<br>
Remote flexibility with structured expectations<br>
Clear growth path into senior leadership</p>
<h4>Interview process</h4>
<p>Initial screening<br>
Recruiter interview<br>
Final interview<br>
Offer & onboarding</p>
<h4>Apply now</h4>
<p>If you’re someone who:<br>
- Builds high-performing teams<br>
- Understands sales beyond activity metrics<br>
- Drives real revenue outcomes<br>
This role is a strong fit.</p></p><p></p>
AccorHotels
Bahrain - Manama
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Rooms division manager</strong></p>
<p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong></p>
<ul>
<li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li>
<li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li>
<li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li>
<li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li>
<li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li>
</ul>
<p><strong>Guest experience management:</strong></p>
<ul>
<li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li>
<li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li>
<li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li>
</ul>
<p><strong>Financial performance:</strong></p>
<ul>
<li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li>
<li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li>
<li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li>
</ul>
<p><strong>Quality assurance and compliance:</strong></p>
<ul>
<li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li>
<li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li>
<li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li>
<li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li>
<li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li>
<li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li>
<li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About mantis collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>