Program Officer Jobs in Bahrain
874 Jobs Found
<p>SUMMARY OF THE ROLE As a Senior Sales Executive - Decorative you will be responsible in promoting and selling a range of Decorative products to new/existing/specified potential customers by utilizing Jotun s sales tools and techniques to develop strong customer relationships to achieve budgeted sales, gross margin, DSO (Days Sales Outstanding), with the aim of increasing Jotun market share and profitability. This role is based in Bahrain and reports to the Sales Manager for Decorative Projects.</p><p>Responsibilities:</p><ul><li>Drive sales growth of Decorative Products within the assigned territory through proactive customer engagement, regular market visits, and effective relationship management.</li><li>Develop and execute sales and promotional activities, collaborating with marketing initiatives and campaigns to achieve territory sales targets.</li><li>Build and maintain strong relationships with contractors, distributors, dealers, and project stakeholders, ensuring exceptional customer service and timely resolution of inquiries and complaints.</li><li>Identify new business opportunities and market potential through regular market mapping, area audits, competitor analysis, and customer feedback.</li><li>Utilize CRM systems effectively to maintain accurate customer records, sales pipelines, market intelligence, and business performance data.</li><li>Collaborate closely with internal teams, including Supply Chain, Customer Service, Marketing, and Finance, to ensure seamless order fulfillment and customer satisfaction.</li><li>Monitor and manage collections in line with assigned targets to support healthy cash flow and working capital objectives.</li><li>Ensure compliance with company sales policies, processes, and standards while contributing to sustainable business growth and operational excellence.</li><li>Provide regular market insights, customer feedback, and business development recommendations to support strategic decision-making and territory expansion</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Required, Bachelor's Degree in Business Administration, Marketing, Sales or a related field.</li><li>Required, minimum 4-6 years of relevant sales experience in the paints, coatings, construction materials, or building materials industry.</li></ul><p>What We Look For:</p><ul><li>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.</li><li>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li><li>Makes an impact; convinces and persuades others; promotes plans and ideas successfully.</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li></ul>
<p>The Lounge Manager is responsible for leading, coordinating, and overseeing the seamless operations of GF lounges, ensuring outstanding guest experiences for VIP and high-profile customers. This role demands a hospitality professional with deep expertise in premium service environments, strong team leadership, and meticulous organizational skills relating to contracts, tendring process, compliance, and facility logistics. The ideal candidate will be energetic, proactive, and capable of driving both operational excellence and innovative service improvements within the lounge</p><p>Key Responsibilities</p><ul><li><strong>Lounge Operations & Logistics</strong>: Manage all day-to-day operations of the airline lounge to ensure world-class hospitality standards. Oversee facility maintenance, supply chain logistics, food & beverage services, and partner relationships. Ensure adherence to all health, safety, and compliance requirements.</li><li><strong>Employee Management</strong>: Lead, train, and motivate a team of hospitality professionals to deliver seamless, top-tier customer service. Prepare work rosters, manage shift scheduling, and administer performance appraisals. Foster a culture of continuous improvement, teamwork, and accountability.</li><li><strong>Contract Administration</strong>: Maintain a rigorous schedule of renewals for all vendor and service contracts, ensuring uninterrupted operations and compliance. Collaborate with legal and procurement teams to review, negotiate, and finalize contractual agreements.</li><li><strong>Business Case & Tender Board Process</strong>: Draft compelling business cases for new projects, upgrades, and initiatives to enhance the lounge offering. Demonstrate a thorough understanding of the tender board process, including document preparation, proposal submission, and compliance requirements.</li><li><strong>Premium Hospitality & VIP Service</strong>: Set and maintain impeccable hospitality standards; deliver personalized service for VIP guests and high-profile clientele. Effectively resolve escalated customer concerns with discretion, empathy, and professionalism. Act as the primary point of contact for VIP guests, building lasting relationships and anticipating their needs.</li><li><strong>Budgeting and Financial Management</strong>: Develop and manage the lounge operations budget, ensuring efficient resource allocation. Monitor expenses and identify opportunities for cost optimization and increased profitability. Deliver regular financial reports and analyses to senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education & Training</strong>: Bachelor s degree in Hospitality Management, Business Administration, or a related field; a Master s degree is a plus.</li><li><strong>Experience</strong>: Minimum 4 years in hospitality operations management, ideally in luxury, airline, or hotel sectors. Ability to manage diverse teams in premium service environments. Experience in writing, presenting, and defending business cases for operational improvements and capital expenditures.</li></ul>
<p>JOB PURPOSE To provide support to Manager - Health, Safety, & Environment by assisting in daily office needs and managing the general administrative activities.</p><p>KEY RESPONSIBILITIES Coordinate office activities and operations to secure efficiency and compliance to company policies. Maintain and control HSE documentation, including policies, procedures, manuals, reports, permits, audit records, and regulatory correspondence. Maintain records of HSE inspections, audits, incidents, findings, corrective actions, and compliance activities. Coordinate with internal departments, contractors, stakeholders, and regulatory bodies regarding administrative HSE requirements. Support the preparation and maintenance of ISO management system documentation, certifications, and audit requirements. Prepare monthly, quarterly, and annual HSE reports, presentations, dashboards, and performance metrics. Monitor and track HSE action plans, audit findings, corrective actions, and departmental KPIs. Assist in preparing correspondence, official letters, memos, reports, and presentations on behalf of the HSE Department To liaise with BAC to handle requests and queries from managers and other employees. To support budgeting and bookkeeping procedures. To create and/or update records and databases with personnel, finance and other data. To submit timely reports and prepare presentations/proposals as assigned. Initiate/follow up on work orders as request for various office needs. Write and distribute emails, correspondence memos, letters, faxes, and forms. Assist in updating organization charts and contact list, and emergency contact card. Assist with new employees on boarding and ensure arrangements for computer equipment set up and request appropriate access. Coordinate payroll and assist employees with time reporting. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS Bachelor s Degree in Business Management, Engineering, or an equivalent major in the related field. Safety certificate is preferrable. 0-2 years of working experience. Excellent command of the Arabic and English language Excellent knowledge of MS Office and other software Organized Excellent administrative and organizational skills. Strong document control and records management capabilities. Knowledge of ISO management systems and HSE documentation requirements is an advantage. Good at multi-tasking Good attention to detail About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Overview</strong> - The Manager - Operations will be responsible for managing the respective Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.</p><br><p><strong>Job Description</strong></p><p>Business Unit and Financial Management</p><ul><li><p>Oversee the entire business unit, ensuring overall operational success.</p></li><li><p>Ensure the unit’s profitability and meet EBIT targets set by the Zone/Region.</p></li><li><p>Manage the unit’s expense budgets and allocated resources effectively.</p></li><li><p>Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets.</p></li></ul><p>•Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews.</p><ul><li><p>Forecast manpower requirements, particularly for peak season hiring needs.</p></li></ul><p>Process and Team Management</p><ul><li><p>Adhere to all existing processes and meet the defined Service Level Agreements.</p></li><li><p>Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards.</p></li><li><p>Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals.</p></li><li><p>Implement process improvements to enhance quality and efficiency within the unit.</p></li><li><p>Lead the implementation of new processes in the Centre(s).</p></li><li><p>Oversee regular product and process training for staff, including coaching and development.</p></li><li><p>Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness.</p></li></ul><p>Relationship Building and Innovation</p><ul><li><p>Build and maintain strong business relationships with Government/Embassies/Consulate officials.</p></li><li><p>Encourage the team to share innovative ideas and best practices.</p></li><li><p>Collaborate with the Value-Added Services team to develop new revenue channels.</p></li><li><p>Manage both physical and data security at the Application Centre, ensuring adherence to the Corporate Security Policy and pre-empting potential breaches.</p></li><li><p>Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed.</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Requirement :</p><p>Education</p><ul><li><p>Graduate/ Postgraduate or global equivalent degree.</p></li></ul><p>Experience</p><ul><li><p>7 - 10 plus years of experience preferably in Travel and Tourism or Service (Hospitality/Hotel/Airline etc) industry with experience in handling teams and managing processes.</p></li><li><p>Should communicate fluently in English and Arabic.</p></li></ul><p><br></p><br><p></p></section>
<p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred). Technical Competencies Experience in industrial construction projects such as aluminium plants, power plants, refineries, petrochemical plants, or heavy industrial facilities. Thorough knowledge of Building works (Industrial/Commercial/Residential) including but not limited to reinforced concrete, structural steel, foundations, roads, drainage, masonry, finishing, retrofitting & revamping works and infrastructure works. Ability to study and interpret IFC drawings, shop drawings, specifications, and method statements. Experience in site execution, planning, monitoring, and coordination of civil activities. Ability to prepare quantity take-offs, material requisitions, and daily/weekly progress reports. Experience in coordinating with Mechanical, Electrical, Instrumentation, and Architectural disciplines. Knowledge of QA/QC procedures, ITPs, WIRs, MIRs, NCRs, and punch list management. Familiarity with project schedules and progress tracking. Working knowledge of AutoCAD and Microsoft Office (Excel, Word, Outlook). Permit-to-Work (PTW) Experience in obtaining and coordinating Client Permit-to-Work approvals. Knowledge of excavation permits, hot work permits, confined space permits, work-at-height permits, lifting permits, and electrical permits. Ability to coordinate with Client representatives and HSE personnel for permit issuance, renewal, suspension, and close-out. Ensure compliance with all permit conditions before commencement of work. Lock Out / Tag Out (LOTO) Good understanding of Lock Out/Tag Out (LOTO) procedures and hazardous energy isolation. Experience coordinating LOTO requirements with Client Operations. Ability to verify equipment isolation and zero-energy state before commencing work. Ensure compliance with Client-specific LOTO procedures and safety requirements. Health, Safety & Environment (HSE) Strong knowledge of industrial HSE standards and safe work practices. Ability to conduct site risk assessments and review Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Promote a positive safety culture and ensure compliance with Client HSE procedures. Knowledge of emergency response procedures, incident reporting, and corrective actions. Coordination & Leadership Coordinate subcontractors, supervisors, foremen, and site teams to ensure efficient project execution. Liaise effectively with Client representatives, Consultants, QA/QC, HSE, Procurement, Planning, and other internal departments. Resolve (including recommending appropriate corrective and preventive actions) technical, construction, and coordination issues in a timely manner. Lead and mentor site supervisory staff to achieve project quality, safety, and productivity objectives. Demonstrate strong planning, communication, decision-making, and problem-solving skills. Conduct site meetings, toolbox discussions, and coordination meetings as required. Reporting & Documentation Report directly to the Project Manager/Construction Manager on project progress, technical issues, resource requirements, risks, and mitigation measures. Prepare and submit accurate daily, weekly, and monthly progress reports. Monitor project progress against the approved programme and promptly report any delays, constraints, or potential impacts. Maintain site diaries, progress records, manpower and equipment utilization reports, inspection records, and construction documentation. Prepare or review WIRs, MIRs, RFIs, NCR responses, punch lists, and project close-out documentation. Coordinate with the Document Controller to ensure timely submission, distribution, and filing of project documentation. Escalate quality, safety, commercial, or technical concerns to management with appropriate recommendations. Attend Client, Consultant, and internal progress meetings and ensure timely implementation of agreed action items. 2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred. Site Supervision Supervise daily civil construction activities. Manage skilled and unskilled labour. Allocate manpower, equipment, and resources efficiently. Ensure work is executed in accordance with approved drawings and specifications. Monitor productivity and maintain quality standards. Technical Competencies Ability to read and understand construction drawings. Experience supervising: Building Works (Industrial/Commercial/Residential) & Infrastructure works o Excavation and backfilling, Foundations, Reinforced concrete works, Formwork and reinforcement, Structural steel coordination, Masonry, Plastering, Waterproofing, finishing works, Retrofitting and revamping works, Roads and external works Coordinate with MEP and other disciplines. Assist the Site Engineer and Document Controller in preparing daily, weekly, and monthly progress reports, maintaining site records, recording manpower and equipment utilization, and supporting the timely submission of inspection and work completion documentation. Permit-to-Work (PTW) Experience receiving and implementing Client Permit-to-Work requirements. Coordinate daily permit issuance with Engineers and HSE personnel. Ensure work crews comply with permit conditions. Ensure permits are available before work starts. Participate in permit renewal and close-out processes. Lock Out / Tag Out (LOTO) Familiar with Lock Out/Tag Out (LOTO) procedures. Ensure work is not commenced until all required isolations have been completed. Verify work area is safe after LOTO implementation in coordination with respective stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred).</p><p>2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred.</p><p>Preferred Skills for Both Positions Candidates who have the following experience will be given preference: Previous ALBA Industrial Project experience. Experience in aluminium plants, refineries, petrochemical plants, power plants, or similar heavy industrial facilities. Thorough knowledge of ALBA Permit-to-Work (PTW) System and having Permit receiving authorization previously ( Excavation Permit preferred specially for Civil engineer) Experience with Lock Out/Tag Out (LOTO) and hazardous energy isolation procedures. Familiarity with Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Knowledge of confined space entry, hot work, work at height, excavation, lifting operations, and electrical safety requirements. Strong commitment to HSE compliance and industrial safety culture. Experience coordinating with Client Operations, Maintenance, and HSE departments. Ability to work independently under strict industrial safety procedures. Good communication skills in English (spoken and written). Computer literacy (MS Office); AutoCAD knowledge preferred for Engineer. Valid Bahrain driving licence (preferred, especially for Engineers). Immediate availability or short notice period preferred.</p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention. You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.</p>
<p>If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Client campaign ownership</strong><br>
<li>Manage a portfolio of 20–30 active client accounts.</li>
<li>Serve as the primary point of contact for campaign performance and communication.</li>
<li>Lead client check-ins and performance reviews.</li>
<li>Manage expectations and provide proactive campaign updates.</li>
<li>Build long-term client relationships.</li>
<li>Identify risks early and proactively reduce churn.</li>
<strong>Cold email campaign performance</strong><br>
<li>Diagnose and optimize underperforming campaigns.</li>
<li>Troubleshoot:</li>
<li>Deliverability issues</li>
<li>Inbox placement</li>
<li>Domain reputation</li>
<li>Spam issues</li>
<li>List quality</li>
<li>Low reply rates</li>
<li>Optimize:</li>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequences</li>
<li>Personalization</li>
<li>Quality-check campaigns before launch.</li>
<li>Continuously improve campaign performance through testing and optimization.</li>
<strong>Deliverability & infrastructure</strong><br>
<li>Manage and optimize:</li>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS configuration</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
<li>Monitor inbox placement and sender health.</li>
<li>Troubleshoot technical campaign issues independently.</li>
<li>Collaborate with technical teams to improve outbound infrastructure and automation.</li>
<strong>Copywriting & campaign optimization</strong><br>
<li>Write and refine outbound cold email copy.</li>
<li>Improve:</li>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
<li>Test messaging variations using campaign performance data.</li>
<li>Balance personalization with scalable outreach.</li>
<strong>Process improvement & operations</strong><br>
<li>Build and maintain campaign documentation and SOPs.</li>
<li>Improve operational workflows and delivery processes.</li>
<li>Track:</li>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign performance</li>
<li>Operational metrics</li>
<li>Help build scalable systems as the company grows.</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with:</li>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
<li>Coordinate campaign execution and issue resolution.</li>
<li>Report directly to the founder on:</li>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention</li>
<li>Operational improvements</li>
<h4>What success looks like</h4>
<li>Clients remain satisfied and renew their services.</li>
<li>Campaigns maintain strong inbox placement and deliverability.</li>
<li>Reply rates and conversion rates improve consistently.</li>
<li>Campaigns launch accurately and on time.</li>
<li>Operational workflows remain organized and scalable.</li>
<li>Technical and client issues are resolved proactively.</li>
<h4>What makes you a strong fit</h4>
<li>You take ownership instead of waiting for direction.</li>
<li>You thrive in startup environments with evolving systems.</li>
<li>You understand that deliverability is just as important as messaging.</li>
<li>You’re equally comfortable solving technical and client-facing challenges.</li>
<li>You communicate confidently with founders and executives.</li>
<li>You focus on outcomes, execution, and continuous improvement.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<li>Experience working in:</li>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales organizations</li>
<li>Startup operations</li>
<li>Strong expertise in:</li>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
<li>Strong outbound copywriting skills.</li>
<li>Experience troubleshooting:</li>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
<li>Technical understanding of:</li>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
<li>Daily experience using:</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>AI-powered automation workflows</li>
<li>Strong client communication and relationship management skills.</li>
<li>Comfortable working independently in fast-paced environments.</li>
<strong>Nice to have</strong><br>
<li>Experience using:</li>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Familiarity with:</li>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation platforms</li>
<li>Experience scaling outbound systems for startups or agencies.</li>
<li>SaaS or lead generation industry experience.</li>
<h4>Tech stack</h4>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Zapier</li>
<li>Make</li>
<li>ChatGPT</li>
<li>Claude</li>
<h4>What a typical day looks like</h4>
<li>Review campaign dashboards and inbox health.</li>
<li>Troubleshoot deliverability and reply-rate issues.</li>
<li>Optimize copy, targeting, and sequencing.</li>
<li>Meet with clients to review campaign performance.</li>
<li>Coordinate with outreach and technical teams.</li>
<li>Launch and quality-check new campaigns.</li>
<li>Monitor domain reputation and warm-up systems.</li>
<li>Update SOPs and operational documentation.</li>
<p>In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Client retention and churn reduction.</li>
<li>Inbox placement and deliverability rates.</li>
<li>Campaign reply and conversion rates.</li>
<li>Client satisfaction and relationship health.</li>
<li>SLA adherence and operational consistency.</li>
<li>Overall improvement in client campaign performance.</li>
<h4>Why this role stands out</h4>
<li>High ownership with direct impact on client success.</li>
<li>Close collaboration with founders and technical teams.</li>
<li>Blend of:</li>
<li>Deliverability</li>
<li>Campaign operations</li>
<li>Client success</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
<li>Opportunity to build scalable outbound systems.</li>
<li>Fast-paced startup environment with long-term growth opportunities.</li>
<h4>Career progression into</h4>
<li>Client success manager</li>
<li>Outbound operations lead</li>
<li>Deliverability specialist</li>
<li>Growth operations manager</li>
<h4>Interview process</h4>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Founder interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention. You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency. Your video will be reviewed by the hiring team before moving to the founder interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you. Apply today and help build high-performing outbound systems that drive measurable business growth.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Senior Process Engineer</p><b>Job Description</b><p>Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. </p><br><p>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.</p><br><p>In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.</p><br><p><span>We are looking for a <b>Senior Process Engineer</b> to provide technical leadership, development and control to the Family care Asset Tissue machine at Askar mill. so that it maintains the highest levels of productivity and profitability while maintaining high EHS and quality levels. Provide technical support to the Operations Team to ensure continuous and</span></p><br><p><span>competitive operations, to ensure smooth transition of production at converting section. </span></p><br><p><b>Key Responsibilities:</b></p><br><ul><li><span>Achieve a safe operating environment by promoting and auditing both EHS practices and training measures within the GCC Manufacturing. </span></li><li><span>Participate in the design programs that maintain occupational health, EHS and</span> <span>environment of the highest standard.</span></li><li><span>Comply with Corporate policies, procedures and statutory requirements by attendance at internal and external seminars and courses, reading books and journals and communicating with manufacturers’ representatives and assimilate the information for the purpose of achieving the highest levels of plant reliability and EHS.</span></li><li><span>All Regulatory Standards must be followed and achieved.</span></li><li><span>Monitor quality conformance, investigate causes of deviation and recommend</span> <span>appropriate solutions. Assist in the maintenance of quality specifications and the</span> <span>Centerline System to enable conformance to both customer requirements and machine capabilities</span>. <span>The development of a comprehensive quality control program that minimize waste and improves customer perception.</span></li><li><span>Ensure that the environmental design and operations of the project are within compliance of the standards of the Corporation and the Government.</span></li><li><span>Provide technical support on defined projects and ongoing improvements of processes, products and quality through innovative solutions to problems and the application of new technology. Maintain a technical monitoring service to the facility by applying accumulated experience of local technology and keeping abreast of external technology</span></li><li><span>Provide professional engineering knowledge and expertise for the solution of Mill daily operating problems. Utilize LEAN Manufacturing tools to address root causes and set standards to avoid repeated failures. </span></li><li><span>Develop and provide training programs for Operation crews </span><span>in order to</span><span> elevate their knowledge of process and equipment</span></li><li><span>Audit and make recommendations for the solution of problems relating to production, cost and quality of all production to assure the attainment of Mill Objectives and compliance with government regulations.</span></li><li><span>Recommend items for Capital Budgets and major maintenance budgets and implement project assignments on authorized budgets within the prescribed time limits and cost allowances.</span></li><li><span>Statistical analysis of process and quality data utilizing existing tools. </span></li><li><span>Continuously seek innovative solutions and lead by example</span></li><li><span>The incumbent is responsible for liaising with the suppliers to optimize all materials used.</span></li><li><span>Be a lead and role model for the Process engineers that report to him/her</span></li><li><span>Successful implementation of projects and trials on various assets and the maintenance</span> <span>of MSDS’s</span></li><li><span>All Material usages to be investigated and optimized</span></li><li><span>Implementing center lining and LEAN Manufacturing principles</span></li><li><span>Owner of Safety Element standard as part of EHS Management System</span></li><li><span>Drive Cost Transformation target with Lever 2 & 4 by improving efficiency and reducing </span><span>waste as well as optimizing cost of material</span></li></ul><ul><li><u><b>People Management</b></u></li><li><span>Provide coaching and development for teams and individual employees</span></li><li><span>Identifies training needs and arranges on-the-job training, and the development of</span> <span>subordinates</span></li><li><span>Establish a culture of consequence</span></li><li><span>Manage the performance assessment sessions for organization. Convey said ratings to</span> <span>people with specific feedback for improvement</span></li><li><span>Manage a succession planning system for your organization, identify potential growth</span> <span>opportunities for people and help them achieve. Identify potential resignation, retirement,</span> <span>etc. and ensure the company is ready for it</span></li><li><span>Create an environment of continuous improvement through empowerment, education</span> <span>and training. Develop a sense of belonging by creating a workplace that encourages high</span> <span>involvement and maximizes the capabilities of team and individuals. Focus on identifying</span> <span>potential leaders through KC Culture demonstration: 6 main behaviors in our culture:</span> <span>win consistently, continuously improve, build trust, build talent, make decisions, think</span> <span>customer. 4 values: caring, accountability, innovation, authentic.</span></li><li><span>Be the champion of Culture of Coaching ad Culture of Accountability</span></li></ul><ul><li><u><b>Compliance</b></u></li><li><span>Promote Up Stander culture in the facility</span></li><li><span>Know departmental related work instructions, SOP s and CFI s and perform Family </span></li><li><span>Care Manufacturing accordingly</span></li></ul><p><b>To succeed in this role, you will need the following qualifications:</b></p><br><ul><li><span>Graduate Chemical or Mechanical Engineering degree or equivalent.</span></li><li><span>Min. 5 years of Technical/Production experience in family Care manufacturing</span></li><li><span>A strong record of success in process improvement</span></li><li><span>Professional credibility</span></li><li><span>Lean Six Sigma exposure</span></li><li><span>Capable physically to work at Family care environment (Tissue Machine, RO plant, ETP, boiler) and to communicate withcross support team members. </span></li></ul><p><b>Led by Purpose. Driven by You.</b></p><br><p><b>And finally, the fine print….</b></p><br><p><br>For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. </p><br><p>The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. </p><br><p>Employment is subject to verification of local policies.</p><br><b>Primary Location</b>Olayan Facility<b>Additional Locations</b><b>Worker Type</b>Employee<b>Worker Sub-Type</b>Regular<b>Time Type</b>Full time </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Matter.</b></p><br><p>As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.</p><br>Customer Service & Logistics Intern<p><b>Duration:</b>2 Months</p><br><p>We are seeking an enthusiastic and detail-oriented Customer Service & Logistics Intern to join our team for a 2-month period. This fast-paced internship offers a unique opportunity to gain practical experience at the intersection of customer satisfaction and operational efficiency. You will support both our customer service and logistics teams, helping to ensure smooth order fulfillment and positive customer experiences. The ideal candidate will be a quick learner, possess excellent communication skills, and be eager to contribute to a dynamic environment.</p><br>Responsibilities:<ul><li><b>Customer Service Support:</b><ul><li>Respond to customer inquiries via email and phone regarding order status, delivery schedules, and product availability.</li><li>Assist in resolving basic customer issues and escalating complex problems to senior team members.</li><li>Maintain accurate customer records and interactions within our systems.</li><li>Provide timely updates to customers on their orders and shipments.</li></ul></li><li><b>Logistics Support:</b><ul><li>Assist with tracking shipments and coordinating delivery updates with carriers and internal teams.</li><li>Help verify and process logistics documentation (e.g., shipping labels, proof of delivery).</li><li>Support basic data entry for logistics activities and inventory movements.</li><li>Communicate with warehouse personnel or third-party logistics providers to ensure smooth operations.</li></ul></li><li><b>General Support:</b><ul><li>Assist with data collection and basic reporting for both customer service metrics and logistics performance.</li><li>Contribute to ad-hoc projects aimed at improving customer satisfaction or logistics processes.</li></ul></li></ul><p><b><u>More about this role</u></b></p><br>Qualifications:<ul><li><b>Experience:</b>No prior experience required, but an interest in customer service, logistics, or operations is a strong plus.</li><li><b>Work Ethic:</b>Proactive, organized, and capable of managing multiple tasks in a fast-paced setting.</li><li><b>Communication:</b>Excellent verbal and written communication skills with a customer-focused approach.</li><li><b>Problem-Solving:</b>Eagerness to identify issues and contribute to solutions.</li><li><b>Teamwork:</b>Ability to work collaboratively and effectively within a team.</li><li><b>Adaptability:</b>Quick learner, able to grasp new concepts and systems rapidly.</li><li><b>Attention to Detail:</b>Meticulous approach to data entry and record-keeping.</li></ul>Education:<ul><li>Currently enrolled in a Bachelor's or Associate's degree program in Business Administration, Supply Chain Management, Logistics, Marketing, Communications, or a related field.</li><li>Must be able to commit to the full 2-month internship duration.</li></ul>Skills:<ul><li><b>Software Proficiency:</b><ul><li><b>Microsoft Office Suite:</b>Proficient in Word, Outlook, and basic Excel (e.g., data entry, simple formulas).</li><li><b>CRM/ERP Exposure (Bonus):</b>Familiarity with customer relationship management (CRM) software or enterprise resource planning (ERP) systems is a plus, but not required.</li></ul></li><li><b>Customer Focus:</b>Strong desire to provide excellent service and build positive customer relationships.</li><li><b>Organizational Skills:</b>Ability to organize tasks, manage time effectively, and maintain accurate records.</li><li><b>Interpersonal Skills:</b>Capable of interacting professionally with colleagues, customers, and external partners.</li><li><b>Basic Analytical Skills:</b>Ability to gather information and identify patterns in data.</li></ul>&#xa;&#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>Intern (Fixed Term)InternsEarly Careers </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<p><h4>Description</h4>
<p>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain. As one of the GCC’s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market.</p>
<p>In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain. Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.</p>
<h4>Responsibilities</h4>
<li>Drive the company’s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain</li>
<li>Build and manage a strong pipeline of prospective brand partners and strategic accounts</li>
<li>Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth</li>
<li>Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives</li>
<li>Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience</li>
<li>Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities</li>
<li>Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand’s presence in the market</li>
<li>Own commercial targets and consistently deliver against revenue and partnership KPIs</li>
<li>Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies</li>
<li>Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering</li>
<h4>Requirements</h4>
<li>Bahraini national preferred</li>
<li>4+ years of experience in sales, business development, partnerships, account management, or commercial roles</li>
<li>Proven track record of acquiring new business and managing strategic client relationships</li>
<li>Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable</li>
<li>Strong understanding of the Bahraini market, consumer trends, and local business landscape</li>
<li>Demonstrated ability to meet and exceed commercial targets</li>
<li>Excellent relationship-building, negotiation, presentation, and communication skills</li>
<li>Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment</li>
<li>Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships</li>
<li>Arabic and English fluency preferred</li>
<li>Based in Bahrain and available to start immediately</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a commercially driven and relationship-focused Sales & Partnerships Manager to lead the growth of our business in Bahrain.<br> As one of the GCC’s fastest-growing platforms, we are looking for someone who is passionate about building meaningful partnerships and driving commercial success in an established market.<br> In this role, you will be responsible for expanding our portfolio of brand partners, strengthening existing relationships, and driving commercial growth across Bahrain.<br> Working closely with leadership, you will play a key role in accelerating our market presence, identifying new business opportunities, and ensuring the platform continues to grow as a leading destination for youth engagement in the GCC.<br> Responsibilities Drive the company’s commercial growth by identifying, developing, and closing new partnership opportunities across Bahrain Build and manage a strong pipeline of prospective brand partners and strategic accounts Develop and maintain long-term relationships with existing partners, ensuring high levels of engagement, retention, and growth Identify opportunities to expand partnerships through new campaigns, activations, and commercial initiatives Collaborate with internal teams to ensure successful execution of partner campaigns and deliver an excellent partner experience Monitor market trends, competitor activity, and consumer behavior to identify new growth opportunities Represent the company at client meetings, networking events, and industry gatherings to strengthen the brand’s presence in the market Own commercial targets and consistently deliver against revenue and partnership KPIs Provide market insights and recommendations to leadership on new verticals, partnership opportunities, and business growth strategies Work cross-functionally with marketing, operations, and product teams to support business objectives and enhance the overall platform offering Bahraini national preferred 4+ years of experience in sales, business development, partnerships, account management, or commercial roles.<br> Proven track record of acquiring new business and managing strategic client relationships Existing network across brands, restaurants, retailers, lifestyle, hospitality, FMCG, or relevant industries in Bahrain is highly desirable Strong understanding of the Bahraini market, consumer trends, and local business landscape Demonstrated ability to meet and exceed commercial targets Excellent relationship-building, negotiation, presentation, and communication skills Self-motivated, proactive, and comfortable working in a fast-paced, high-growth environment Strong commercial mindset with the ability to identify opportunities and convert them into long-term partnerships Arabic and English fluency preferred Based in Bahrain and available to start immediately</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br></div> <div> <div><b> About the Role </b><div> <div> <div>
<p>We are seeking an experienced User Growth & Lifecycle Marketing Manager to manage and collaborate with teams and oversee global lifecycle marketing campaigns. This individual will have a strong understanding of the general methodology of product and campaign operations, such as AB testing, funnel analysis, and lifecycle strategies. They will be responsible for providing campaign ideas and guidance to team members.</p>
</div> </div> </div> </div> </div> <div> <div><b><br></b></div><div><b> Responsibilities </b><div> <div> <div>
<ul>
<li>
<p>Activation and Conversion: Lead the optimization of the new user onboarding process by implementing product iterations, personalized marketing campaigns tailored to individual users, and targeted engagement strategies to improve new user activation and first-time transaction (FTT) conversion rates.</p>
</li>
<li>
<p>Retention and Repeat Purchase: build a comprehensive user lifecycle management system and user segmentation framework, and enhanced user engagement and repeat purchase frequency through the development of membership programs, point systems, gamification, and various other strategies including cross-selling.</p>
</li>
<li>
<p>Design and optimize user referral and viral growth mechanisms to drive product organic growth.</p>
</li>
<li>
<p>Lead A/B testing and user segmentation strategies to implement refined operations and achieve optimal allocation of operational resources.</p>
</li>
<li>
<p>Collaborate with teams across the organisation to ensure smooth execution of lifecycle marketing strategies and campaigns.</p>
</li>
<li>
<p>Utilise strong logical thinking and data analysis skills to uncover business insights, identify problems, and develop data-driven solutions.</p>
</li>
<li>
<p>Stay well-informed on each Business Unit's products, including their features, user preferences, and pain points.</p>
</li>
</ul>
</div> </div> </div> </div> </div> <div> <div> Requirements <div> <div> <div>
<ul>
<li>Proven track record of successful growth from zero to one or from one to a thousand users, leading initiatives in user retention, conversion, and repeat purchase with significant results.</li>
<li>
<p>Over 5 years of experience in the internet industry, with more than 3 years in senior user growth roles within transaction-based sectors such as e-commerce or fintech.</p>
</li>
<li>
<p>Experience of individually leading growth projects, operations or campaigns with systematic framework and methodology.</p>
</li>
<li>
<p>In-depth understanding of essential operational methodologies, including AB testing, funnel analysis, and custom strategies.</p>
</li>
<li>
<p>Knowledge and experiences in using marketing automation platforms/ tools.</p>
</li>
<li>
<p>Possess strong data-driven thinking, capable of establishing and improving data monitoring and analysis systems for user operations, with the ability to keenly identify issues through data and propose corresponding solutions.</p>
</li>
<li>
<p>Strong familiarity of working with various Business Unit products and the ability to comprehend user preferences and pain points.</p>
</li>
<li>
<p>Bilingual English/Arabic is required to be able to coordinate with partners and stakeholders in the MENA region.</p>
</li>
</ul>
</div> </div> </div> </div> </div> <div> <div><br></div></div><div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p>We re looking for a Demand Planning Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p> <p> </p> <p>What s On Your Plate?</p> <ul> <li>This role requires to organize the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores.</li> <li>Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region.</li> <li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts.</li> <li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.</li> <li>Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to country demand planner and admins to ensure smooth workflow.</li> <li>Works closely and guides the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li> <li>Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work.</li> <li>Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.</li> <li>Helping demand planner in replenishment of any capacity augmentation initiative (ex: 3 party warehouse, cross docking stations , etc).</li> <li>Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving.</li> <li>Building all necessary dashboards to report progress on activities and KPIs.</li> <li>Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>What Did We Order?</p> <ul> <li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders.</li> <li>Past experience in FMCG in demand planning and replenishment is a must.</li> <li>At least 10 years experience.</li> <li>Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech savvy.</li> <li>Leads, coordinates and facilitates the work of others, has management responsibilities.</li> <li>Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives.</li> <li>Excellent analytical and communication skills, and always hands-on with several tools.</li> <li>Problem solver and autonomy.</li> <li>Ability to lead all activities autonomously while involving stakeholders when needed.</li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re looking for a Demand Planning Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><p>This role requires to organize the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores. Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region. Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts. Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization. Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores Guidance to country demand planner and admins to ensure smooth workflow. Works closely and guides the commercial and operations pro-actively to ensure supplies and suppliers are not affected. Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work. Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast. Helping demand planner in replenishment of any capacity augmentation initiative (ex: 3 party warehouse, cross docking stations , etc). Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving. Building all necessary dashboards to report progress on activities and KPIs. Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders. Past experience in FMCG in demand planning and replenishment is a must. At least 10 years experience. Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech savvy. Leads, coordinates and facilitates the work of others, has management responsibilities. Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives. Excellent analytical and communication skills, and always hands-on with several tools. Problem solver and autonomy. Ability to lead all activities autonomously while involving stakeholders when needed.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<div ><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Would you like to become part of the world's most international company in the world?</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Overall Role Purpose </span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >The Director Employee Relations MENA will lead and manage Labor Relations, Human Rights and HR Compliance matters across the region, to design Employee Relations strategy, conceptualize and deliver fair, respectful, diverse and high impact solutions to enable Business Managers to deal with Employee Relations issues effectively, increase employee engagement and productivity in line with business needs, HR strategy and industry best practices.</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ><br></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Tasks:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >General:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring that all countries in MENA know and follow the DHL Employee Relations standards</span></li><li><span >Proactive contribution to short-term and medium-term Employee Relations strategies in regional context at scale with key internal partners</span></li><li><span >Own and coordinate Employee Relations reporting across Labor Relations, Human Rights and HR Compliance topics, ensuring timely and accurate escalation and reporting to regional and global stakeholders.</span></li><li><span >Informing and aligning with Global Employee Relations on relevant Employee Relations issues and developments in MENA</span></li><li><span >Implementing and driving global and regional Employee Relations projects, targets and strategy</span></li><li><span >Advising managers and HR in practices and strategies for managing employee relations, including human rights, topics</span></li><li><span >Support in mitigating and solving Employee Relations disputes</span></li><li><span >Liaising and collaborating with the DHL Express Compliance function and Global Employee Relations on human rights and compliance topics</span></li><li><span >Promote a culture of fairness, respect, inclusion, ethical conduct and compliance throughout the region.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Labor Relations:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring early Labor Relations risk notifications to Global Employee Relations and to MENA Management Board</span></li><li><span >Observing relevant political and legal Labor Relations developments and trends in the region and potential impact</span></li><li><span >Following up on CLA negotiations and keeping EXP ER Calendar for region up to date</span></li><li><span >Aligning and giving guidance on local labor Relations issues with/to countries and mitigating Labor Relations Risks</span></li><li><span >Working together and managing the relationship with the trade unions in Bahrain</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Human Rights:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Ensuring human rights compliance in MENA, exploring and designing ways to further embed respect for Human Rights within the business, e.g., by including human rights in functional/operational policies and processes.</span></li><li><span >Managing Human Rights related complaints, grievances and investigations in alignment with global governance requirements and drive continuous improvements</span></li><li><span >Investigating human rights cases which involve senior managers. Train investigators in the region and maintain investigator capability across the region.</span></li><li><span >Coordinating and giving ER trainings, e.g. ‘Preventing discrimination and harassment at the workplace”,<span> <span> </span></span>‘Building a GreatER DHL’ and the ‘Workplace Investigator Program’</span></li><li><span >Developing and driving effective Human Rights awareness campaigns across the region</span></li><li><span >Conducting Putting Our People First / Human Rights Reviews in countries to ensure compliance with DHL’s internal and external Employee Relations standards</span></li><li><span >Supporting responses to customers, investors and regulatory Human Rights information requests and assessments.</span></li></ul><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >HR Compliance:</span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Managing the conflict of interest (CoI) process and awareness activities across MENA, including managing related Compliance cases</span></li><li><span >Providing governance and oversight for CoI cases</span></li><li><span >Governing applicant and employee screening processes in accordance with DHL standards</span></li><li><span >Managing and coordinating the regional HR CRISP audit and designing actions to continuously improve regional CRISP compliance</span></li><li><span >Assessing and monitoring closure of TOP3 HR Audit Findings and other ER-related remediation activities.</span></li><li><span >Monitoring completion of mandatory HR and compliance-related training across the region</span></li><li><span >Supporting compliance with employees and applicant data privacy and data protection requirements</span></li><li><span >Driving continuous improvement of HR compliance processes, controls and governance standards.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span ></span></strong></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Your Profile:</span></strong><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Minimum 8 years of experience in the area of Employee Relations / Labor Law<span> </span></span></li><li><span >Master’s degree in law, master’s degree in HR or Sustainability or equivalent</span></li><li><span >Certification as social auditor, e.g. SMETA, beneficial</span></li><li><span >Profound knowledge of Labor relations and Human Rights</span></li><li><span >Experience in handling workplace grievances.</span></li><li><span >Excellent communication and advising skills</span></li><li><span >Strong interpersonal skills and relationship building ability and experience in interacting with senior management</span></li><li><span >Ability to effectively solve problems and make decisions</span></li><li><span >Cross-cultural competence and problem-solving ability</span></li><li><span >Project management expertise</span></li><li><span >A global mind-set and a positive, collaborative spirit</span></li><li><span >International experience</span></li><li><span >Audit skills</span></li><li><span >Fluent in English, further language(s) beneficial.</span></li></ul><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Delivery, sans-serif"><span ><br></span></font></div><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 9pt; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p><ul lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit program.</span></li></ul><p class="MsoNoSpacing" lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span ></span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span > </span></p><p lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; margin-bottom: 0in; orphans: 2; text-indent: 0px; text-transform: none; vertical-align: middle; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span >We look forward to receiving your application!</span></strong></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>A Demi Chef de Partie - Bakery assists in the preparation and baking of breads, pastries, and other bakery products while maintaining high standards of quality, hygiene, and food safety. The role also supports inventory management, collaborates with the culinary team on new creations, and helps ensure the smooth operation of the bakery section.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Head Baker oversees bakery operations, ensuring the production of high-quality baked goods through recipe development, quality control, inventory management, and staff supervision. <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>