Information Systems Jobs in Bahrain
1189 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide excellent customer service and sales interactions for Gulf Air customers, including making flight reservations, quoting fares, enrolling in the Frequent Flyer Program (FFP), and up-selling and cross-selling Gulf Air products. Protect and promote Gulf Air's image and reputation while attending departmental administrative matters to achieve KPI targets and corporate objectives. Handle and respond to all communications and inquiries from Gulf Air customers and Frequent Flyer passengers via telephone and email to drive revenue and ensure customer service exceeds industry standards. Handle inbound and outbound calls 24/7 from around the world, identifying customer needs and providing solutions in a warm and professional manner to meet industry-benchmarked customer service standards. Safeguard Gulf Air's reputation by identifying and managing potential issues. Be flexible in lending telephony skills wherever needed, regardless of designated work section, to clear all calls in queue within KPI timeframes. Generate revenue opportunities and promote Gulf Air products and services, directing customers to relevant personnel or departments as needed. Manage complaint calls and potential escalations, maintaining a solutions-focused and positive approach to safeguard Gulf Air's integrity and prioritize customer retention and satisfaction. Book and sell Gulf Air flights and services in a timely and efficient manner. Make bookings and requests using Gulf Air's reservation/CRM systems and publications efficiently. Ensure the accuracy of passenger details and proactively correct any errors to maintain data integrity. Promote the Falcon Frequent Flyer program, explaining benefits and enrolling customers. Up-sell premium classes (Falcon Gold) by highlighting service benefits, FFP advantages, seat comfort, and exclusive in-flight entertainment. Advise customers of ticketing time limit rules to avoid no-shows. Contact passengers to confirm travel intentions, obtain ticket numbers, or convey request confirmations. Assist passengers with travel queries or services provided by the Gulf Air Worldwide Contact Center. Request, book, change, or cancel travel arrangements and auxiliary services as directed by customers. Request STPC where applicable and advise customers to collect the MATO (Meal and Transportation Order) on departure. Stay updated on changes to Reservations, Fares, Ticketing, FFP, and Tours procedures. Continuously seek product knowledge and information to improve service quality. Answer general inquiries using available resources and consult a Team Leader or other sources when necessary. Become familiar with the TIMATIC system to assist with visa, health, insurance, and general inquiries. Action and clear all items on queues promptly to ensure timely responses and PNR updates. Follow up with internal teams via communication tools for required updates. Apply system fallback procedures during outages by noting passenger requirements and calling them back once the system is restored. Communicate with internal customers, including network stations, local offices, airports, and headquarters, as needed. Manage corporate calls or queries from corporate clients through calls and emails to provide solutions. Handle any related tasks assigned or delegated by supervisors or managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Copy of proof qualification Passport copy</p><p></p></section>
<p><h4>Company description</h4>
<p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a security supervisor for our resort hotel, you will take on a pivotal role in leading and supervising the security team to ensure a safe and secure environment for guests, staff, and property. Your expertise, leadership skills, and commitment to excellence will contribute significantly to the success of our hospitality operations. Join us in creating a secure atmosphere where your guidance fosters a culture of teamwork, accountability, and customer service in the pre-opening phase.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<ul>
<li><strong>Team leadership:</strong> Supervise and lead a team of security officers, providing guidance and support. Foster a culture of teamwork, accountability, and excellence within the security department.</li>
<li><strong>Security operations oversight:</strong> Oversee day-to-day security operations, ensuring compliance with established protocols. Conduct regular briefings and debriefings with the security team.</li>
<li><strong>Training and development:</strong> Provide training to security personnel on procedures, protocols, and customer service. Identify areas for improvement and implement ongoing training programs.</li>
<li><strong>Patrols and surveillance:</strong> Conduct regular security patrols to monitor and maintain a visible presence. Supervise the operation of CCTV and surveillance systems.</li>
<li><strong>Incident response:</strong> Lead responses to security incidents, coordinating with internal and external stakeholders. Conduct thorough investigations of security-related incidents and prepare detailed reports.</li>
<li><strong>Access control:</strong> Oversee access control systems, managing permissions and restrictions. Ensure proper verification of individuals accessing restricted areas.</li>
<li><strong>Collaboration with departments:</strong> Collaborate with other hotel departments to integrate security measures seamlessly. Address security-related concerns and inquiries from guests and staff.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or equivalent; additional certifications in security management are a plus.</li>
<li><strong>Experience:</strong> Proven experience in a supervisory role in security, preferably in a hospitality setting.</li>
<li><strong>Leadership skills:</strong> Strong leadership, communication, and decision-making abilities. Ability to motivate and inspire a security team.</li>
<li><strong>Training and development:</strong> Experience in developing and delivering security training programs.</li>
<li><strong>Regulatory compliance:</strong> In-depth knowledge of local and national security regulations.</li>
</ul>
<h4>Physical aspects of position:</h4>
<p>Ability to actively supervise security operations and respond to incidents effectively.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job summary The Assistant Chief Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. He/she is responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. He/she is also responsible for the safety and security of the hotel premises. It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><p>Main tasks Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency. Be aware of the Security policies and procedures of the Hotel, and ensure that at all times in all areas of the Hotel that they are being strictly adhered to. Be responsible for formulating the Hotel Business Continuity plan and supervise it to be followed up. Cables relationship with all guest of the hotel. Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the department as a whole, explaining new directions and policies and procedures at the same time to HOD and team members. Conducts frequent front and back of house checks ensuring the security procedures, standards of team members grooming and manning levels are in order and takes appropriate action where necessary. Confirms to and enforce policies & procedures and rules & regulations as laid down by Wyndham Hotel Group and the hotel in order to achieve the highest levels of uniformity and guest service. Delegates to and supervise all team members within the department and assist them in preparing work schedules. Directs and controls all subordinate to ensure that all day to day operational matters are handled on time. Establish control procedures in all operation aspects in accordance with hotel s policy. Implement and enforces safety regulations and house rules. Investigate cases happened in the hotel. Should criminal cases occur in the hotel, assist Police to do investigation work. Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action. Performs special duties as required or designated by the General Manager. Prepare job responsibilities of the security department. Adjust and update it according to the working situation. Prepare various monthly reports as required by the General Manager. Responsible for implementing the policies and procedures in operation of the Security. Responsible for the entire operations, staffing and equipment of the Security Department. Through close supervision, recommend improvements and changes to the operation of the Security Department especially creating service standard of the hotel. To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the Hotel. Communicate effectively and efficiently with external agencies including police, fire authorities, and other related services Trains personnel according to established procedures and security training conducts training meetings to discuss problems and future plans, gives information and assignment Performs duties common to all supervisors and other duties as may be assigned. Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards. Create, approve and post all Engineering staff schedules according to Wyndham standards. Create and adhere to annual budget for department. Develop financial forecasts and actively participate in monthly profit/loss review meetings. Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair. Ensure the hotel is in compliance with all local, state and federal laws. Create and implement a preventative maintenance program for all hotel equipment. Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Wyndham standards. Ensure that room maintenance requests are handled in a prompt and courteous manner. Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary. Assist as necessary with special projects and renovations. Actively participate in energy conservation programs. Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner. Administer all vendor contracts controlled by the engineering department. Support and participate in all Wyndham programs. Lead and participate in Wyndham Safety Committee. Operate in a safe and environmentally friendly way to protect guests and team members health; security and safety, as well as protect and conserve the environment. Comply with the hotel safety and security policies and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 4-5 years of record in hotel or resort engineering, ensuring systems align with guest experience and asset preservation. A degree or diploma in mechanical, electrical engineering or building management. Deep understanding of local safety, fire and health codes, as well as handling internal and external property audits.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Procurement Systems Manager owns the adoption, optimisation, and governance of the Group's Source-to-Pay (S2P) technology platform. The role is the bridge between Procurement, Finance, and IT ensuring the underlying system is configured to business need, that users across the organisation adopt it correctly, and that the data it generates is turned into reliable reporting and insight. The role also leads the build-out and ongoing development of the Procurement Center of Excellence (CoE), embedding standards, training, and continuous improvement across the procurement function. KEY RESPONSIBILITIES Systems Adoption & S2P Platform Ownership Serve as the functional owner and subject-matter expert for the Group's S2P platform (Oracle Fusion Cloud) across the full sourcing-to-payment lifecycle. Drive end-user adoption across HQ and outstations by onboarding, training, super-user networks, and change-management support. Own the configuration, business rules, approval workflows, and master-data standards within the platform, working with IT and the system integrator. Manage the platform roadmap: prioritize enhancements, coordinate releases and testing (UAT), and ensure new modules and features are deployed with minimal business disruption. Act as the escalation point for functional issues, liaising with IT support and vendors to resolve defects and service requests. Module expertise (sourcing, contracts, payments) Sourcing/e-sourcing, support tender, RFx, and supplier-bid processes within the system; ensuring the sourcing events are consistent and auditable. Contract management: maintain contract repository, configure templates and clause libraries, track renewals, expiries, and obligations. Procure-to-Pay: ensure requisition-to-PO-to-invoice flows operate cleanly, support three-way matching, and align with "No PO, No Pay" policy and Finance controls. Supplier management & catalogues: governing supplier onboarding, mastering data quality, and catalogue/punch-out content. Ensure integrity between procurement modules and adjacent systems (Finance/ERP, payments, supplier portals). Reporting & Analytics Design, build, and maintain procurement dashboards and reports covering spend, savings, pipeline health, PR-to-PO cycle times, compliance, and supplier performance. Establish a single source of truth for procurement data and define KPI definitions, calculation logic, and data-governance standards. Deliver regular and ad-hoc reporting to leadership, translating data into actionable commercial insight. Drive data quality across the platform and proactively surface anomalies, leakage, and non-compliance. Procurement Center of Excellence (CoE) Lead the development and continuous improvement of the Procurement CoE its operating model, standards, playbooks, and tools. Codify best-practice processes, templates, and policies, and ensure they are embedded in the system and adopted by buyers. Build and run a training and capability-development program for the procurement community and wider stakeholders. Identify automation and efficiency opportunities, benchmark performance, and embed governance and compliance disciplines. Stakeholder & governance Partner with Finance, IT, and business units to align system capability with policy and process. Manage relationships with software vendors and implementation partners, including SLAs and roadmap input. Support audit, internal control, and policy-compliance requirements relating to procurement systems and data.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor's degree in Business Management, Information Technology, Supply Chain, or an equivalent major in the related field, and preferably have CIPS.</p><b>EXPERIENCE</b><p>Minimum of 6 years of experience in the related field Demonstrated hands-on experience with a leading S2P/procurement platform (e.g. Oracle Fusion Cloud, Coupa, SAP Ariba) across sourcing, contracts, and P2P modules. Proven track record of driving system adoption and process change in a complex, multi-entity organization. Strong reporting and analytics capability (dashboarding, data modelling, KPI design). Experience in aviation, transport, asset-intensive industries; involvement in ERP/S2P implementation projects.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p><strong>Front desk agent</strong></p>
<p>As a front office agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
</ul>
<h4>Key responsibilities:</h4>
<p><strong>Guest service excellence:</strong> As a front desk agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression. You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service. Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</p>
<p><strong>Operational support:</strong> You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately. Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals. You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</p>
<p><strong>Administrative support:</strong> Your responsibilities will include processing guest payments and ensuring that billing is accurate. You will handle guest complaints and resolve issues in a professional and timely manner. Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</p>
<p><strong>Team collaboration:</strong> Working closely with other departments such as housekeeping and maintenance, you will ensure a seamless and memorable guest experience. Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</p>
<p><strong>Health, safety, and compliance:</strong> You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff. Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</p>
<h4>Qualifications</h4>
<ul>
<li>Experience: Previous experience in a similar role within the hospitality industry is preferred.</li>
<li>Communication skills: Strong verbal and written communication skills in English; Arabic is a plus.</li>
<li>Customer service focus: A passion for delivering exceptional guest service and ensuring a positive guest experience.</li>
<li>Organizational skills: Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li>
<li>Technical proficiency: Familiarity with property management systems (PMS) and Microsoft Office applications.</li>
<li>Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.</li>
<li>Professionalism: A professional, approachable, and friendly demeanor.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency, and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Front Office Agent, you will be the first point of contact for guests, responsible for delivering exceptional service and creating a welcoming atmosphere. The ideal candidate will have strong communication skills, a professional demeanor, and a passion for providing top-tier guest service. This role requires attention to detail, multitasking abilities, and a guest-focused approach to ensure a seamless check-in and check-out experience.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>Guest Service Excellence:</p><ul><li>As a Front Desk Agent, you will greet and welcome guests with a friendly and professional attitude, ensuring a positive first impression.</li><li>You will handle check-ins and check-outs efficiently, ensuring accuracy and timely service.</li><li>Additionally, you will address guest inquiries, requests, and concerns promptly and professionally, ensuring high levels of guest satisfaction throughout their stay.</li></ul><p>Operational Support:</p><ul><li>You will manage reservations, room assignments, and special guest requests, ensuring that all details are handled accurately.</li><li>Coordination with housekeeping and maintenance will be essential to ensure rooms are prepared and ready for guest arrivals.</li><li>You will also maintain accurate guest information in the property management system (PMS) to ensure smooth operations.</li></ul><p>Administrative Support:</p><ul><li>Your responsibilities will include processing guest payments and ensuring that billing is accurate.</li><li>You will handle guest complaints and resolve issues in a professional and timely manner.</li><li>Additionally, you will assist in preparing daily reports, including occupancy levels, arrivals, and departures, to keep the team informed and operations running smoothly.</li></ul><p>Team Collaboration:</p><ul><li>Working closely with other departments such as housekeeping, and maintenance, you will ensure a seamless and memorable guest experience.</li><li>Collaboration with the front office team will be crucial to meet all operational needs and ensure that guest expectations are consistently exceeded.</li></ul><p>Health, Safety, and Compliance:</p><ul><li>You will adhere to all health, safety, and resort policies to ensure a secure environment for both guests and staff.</li><li>Maintaining compliance with resort regulations, guest confidentiality protocols, and industry standards will be a key part of your role in ensuring smooth and efficient operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a similar role within the hospitality industry is preferred.</li><li>Strong verbal and written communication skills in English; Arabic is a plus.</li><li>A passion for delivering exceptional guest service and ensuring a positive guest experience.</li><li>Strong attention to detail, with the ability to multitask and prioritize responsibilities.</li><li>Familiarity with property management systems (PMS) and Microsoft Office applications.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>A professional, approachable, and friendly demeanor.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>To maximize customer satisfaction by providing an efficient and multi-lingual guest contact function as well as directing and controlling all activities of subordinates ensuring the hotel meets its guest satisfaction objectives.</p> <ol> <li>Prepare duty roster ensuring most efficient use of manpower resources.</li> </ol> <p> </p> <ol> <li>Key in guest arrival details from guest registration cards accurately and punctually.</li> </ol> <p> </p> <ol> <li>Post charges to individual or group folios acurately and punctually.</li> </ol> <p> </p> <ol> <li>Ensure that all group billing instructions are properly adhered to.</li> </ol> <p> </p> <ol> <li>Obtain credit card approvals for in-house guests prior to departure.</li> </ol> <p> </p> <ol> <li>Check and post PPV bills to guests folios.</li> </ol> <p> </p> <ol> <li>Conduct money changing transactions accurately and efficiently as per hotel policy.</li> </ol> <p> </p> <ol> <li>Close at the end of each shift and balance individual transactions and cash float.</li> </ol> <p> </p> <ol> <li>Prepare and handle guest billing procedures on check out.</li> </ol> <p> </p> <ol> <li>Assist in the key inventory and control procedures.</li> </ol> <p> </p> <ol> <li>Handle guest complaints, inquiries, comments and initiate appropriate action and follow-up.</li> </ol> <p> </p> <ol> <li>Coach, counsel, discipline and develop all subordinate employees.</li> </ol> <p> </p> <ol> <li>Assist in the selection, training and evaluation of subordinate employees. </li> </ol> <p> </p> <ol> <li>Carry out administrative requirements as directed.</li> </ol> <p> </p> <p> <strong>General</strong> </p> <p> </p> <ol> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> </ol> <p> </p> <ol> <li>Performs additional duties as directed by supervisors.</li> </ol> <p> </p> <ol> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> </ol> <p> </p> <ol> <li>Is fully conversant with al health and safety, fire and emergency procedures.</li> </ol> <p> </p> <ol> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> </ol> <p> </p> <ol> <li>Is polite and professional in any situation where the image or reputation of the hotel is represented.</li> </ol> <p> </p> <ol> <li>Attends meetings and training as required by supervisors.</li> </ol> <p> </p> <ol> <li>Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li> </ol> <p> </p> <ol> <li>Interacts with guests actively soliciting feedback.</li> </ol> <br> <div>Qualifications</div> <br> <ul> <li>Minimum 3 years of experience in guest relations, customer service, or hospitality management</li> <li>Proven supervisory or team leadership experience managing staff in a customer-facing environment</li> <li>Excellent interpersonal, communication, and motivational skills with ability to lead and inspire teams</li> <li>Strong conflict resolution and problem-solving abilities with composure under pressure</li> <li>Proficiency in hospitality management systems and software</li> <li>Organizational skills with ability to manage multiple priorities simultaneously</li> <li>Multilingual capabilities (English required)</li> <li>Cultural awareness and knowledge of hospitality industry standards and best practices</li> </ul> <br> <div>Additional Information</div> <br> <ul> <li>Opportunity to join the first Raffles in Bahrain</li> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities.</li> </ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job GT Talent Hub</b></p><br> <p><b>Grow Beyond</b> with<b> Grant Thornton Abdulaal Bahrain </b>Join Our<i><b>Talent Acquisition Hub</b></i><b> (Audit/ Tax/ Advisory roles)</b></p><br> <p>At Grant Thornton Abdulaal Bahrain, we are passionate about fostering a culture of innovation, leadership, and growth. As a premier professional services firm, we deliver exceptional audit, tax, advisory, and consulting services. To maintain our industry-leading position, we need talented individuals like YOU.</p><br> <p>We are building a CV pool to connect with ambitious professionals eager to grow, make an impact, and shape the future of business in Bahrain and beyond. Whether you are an experienced professional or a recent graduate, we want to hear from you!</p><br> <p><b>Why Choose Grant Thornton Abdulaal Bahrain?</b></p><br> <p><b>A Legacy of Excellence</b></p><br> <p>For over two decades, Grant Thornton Abdulaal Bahrain has played a vital role in shaping the audit, advisory, and tax landscape. Our highly skilled team of <b>160+ professionals, including 11 Partners and 7 Directors & Senior Managers</b>, combines local expertise with global knowledge. As part of Grant Thorntons global network, spanning <b>147 countries</b> and <b>68,000 professionals</b>, we offer unparalleled opportunities for career growth and professional development.</p><br> <p><b>1. A World-Class Work Environment</b></p><br> <p>At Grant Thornton Abdulaal, collaboration, inclusion, and innovation are at the heart of everything we do. Our diverse and dynamic teams are committed to making a difference, fostering mutual respect, and embracing fresh ideas.</p><br> <p><b>2. Career Growth & Development</b></p><br> <p>Your growth is our priority. Through structured onboarding, continuous training, and mentorship programs, we equip you with the tools and guidance to excel. Whether you seek to refine technical skills or step into leadership, we support your journey every step of the way.</p><br> <p><b>3. Global Exposure with Local Impact</b></p><br> <p>While we have a strong local presence, being part of Grant Thorntons global network provides opportunities to work on high-impact projects for clients worldwide. You'll gain hands-on experience with cutting-edge solutions across diverse industries.</p><br> <p><b>4. An Inclusive and Supportive Culture</b></p><br> <p>Diversity and inclusion are core to our values. You'll join a workplace where your unique perspectives are valued and where teamwork and support help you thrive from day one.</p><br> <p><i><b>What Roles Are We Looking For?</b></i></p><br> <p>We are actively building a CV pool across multiple disciplines mentioned below:</p><br> <ul><li><b>Audit & Assurance (External Audit)</b></li><li><b>Tax & Advisory</b></li><li><b>Risk Advisory (Internal Audit)</b></li><li><b>Technology Advisory</b></li><li><b>Legal Services</b></li><li><b>Growth Advisory</b></li></ul> <p><b>Who Are We Looking For?</b></p><br> <p>We seek passionate and dynamic individuals with:</p><br> <ul><li>Relevant Qualifications/Experience We welcome professionals with relevant degrees, certifications, or practical industry experience fitting for the above mentioned roles.</li></ul> <p><b>How to Join Our Talent Hub</b></p><br> <p>Joining our CV pool is simple! Submit your updated resume and <b>indicate your area of interest.</b> Our recruitment team will review your profile and reach out<b><i> if & when a suitable opportunity arises based on the roles mentioned above.</i></b></p><br> <p>At Grant Thornton Abdulaal Bahrain, were shaping the future of business, and we want YOU to be a part of it.</p><br> <p>If you're ready to <i><b>Grow Beyond</b></i> with a leading global firm, unlock exciting career opportunities, and take your career to the next level, apply today and become part of our CV pool!</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p>JOB PURPOSE Support the implementation and continuous enhancement of cyber security controls across applications, cloud infrastructure, DevOps pipelines, and operational environments by monitoring security risks, enforcing secure development and infrastructure practices, responding to security incidents, and collaborating with cross-functional teams to strengthen the organization's overall cyber resilience and secure technology operations.</p><p>KEY RESPONSIBILITIES</p><ul><li>Design, implement, and maintain automated security checks (SAST, DAST, SCA) within the CI/CD pipeline to ensure vulnerabilities are detected and remediated early in the software development lifecycle, following the "shift-left" security approach</li><li>Partner closely with software developers to enforce secure coding standards based on frameworks such as OWASP Top 10, conduct security-focused code reviews, and provide real-time guidance on mitigating common application vulnerabilities.</li><li>Monitor and analyze security alerts across cloud environments (AWS, Azure, Oracle) using tools such as Microsoft Defender for Cloud, AWS Guard Duty and triage cloud security posture management (CSPM) findings by severity and exposure risk.</li><li>Work with the infrastructure and cloud platform engineering teams to scan and validate IaC templates (Terraform) for misconfigurations and policy violations before deployment, embedding security-as-code principles into infrastructure provisioning.</li><li>Enforce security controls for containerized workloads, including container image scanning, runtime protection, Kubernetes admission policies, and pod security standards, in collaboration with the cloud platform engineering team.</li><li>Implement and govern secrets management solutions (e.g., Azure Key Vault, AWS Secrets Manager) to prevent hardcoded credentials in repositories and ensure secure injection of secrets at runtime across development and operations environments</li><li>Monitor security systems (SIEM, XDR, IDS/IPS) to detect, triage, and respond to security incidents in a timely manner; perform in-depth log analysis, forensic investigation, and root cause analysis across both on-premises and cloud environments</li><li>Conduct threat modeling sessions with development and infrastructure teams for new applications, services, and architectural changes to proactively identify and mitigate security risks before they enter production.</li><li>Act as the security liaison across development, cloud platform engineering, and infrastructure teams; deliver security awareness training, conduct workshops on secure DevOps practices, and foster a culture of shared security responsibility.</li><li>Assess and secure APIs and microservices architectures by implementing API gateway security controls, authentication/authorization best practices (OAuth, JWT), rate limiting, and automated API security testing within the DevSecOps pipeline.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION / QUALIFICATIONS</p><p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or an equivalent major in the related field.</p><p>EXPERIENCE</p><p>0-2 years of experience in the related field.</p><p>JOB SPECIFIC SKILLS & ATTRIBUTES</p><ul><li>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</li><li>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</li><li>Privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, Beyond Trust).</li><li>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel).</li><li>DevSecOps use any of these tools (SonarQube, GitHub Actions, AWS Code Pipeline).</li><li>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</li><li>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud)</li><li>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata)</li><li>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, Sentinel One).</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li></ul>
<p><h4>Overview of the role</h4>
<p>The beauty advisor is responsible for advising customers on beauty products and assisting in sales through knowledgeable and engaging interactions. The role involves maintaining high standards of customer service, ensuring product knowledge, and driving sales by promoting featured products and services. The beauty advisor also plays a role in merchandising, maintaining stock, and complying with operational procedures to enhance the store's effectiveness and profitability.</p>
<h4>What you will do</h4>
<strong>Sales and customer engagement</strong><br>
<li>Recommend appropriate products and provide information highlighting the features, advantages, and benefits to customers.</li>
<li>Assist customers in locating, selecting, and purchasing desired products based on their preferences.</li>
<li>Utilize selling techniques such as suggestive selling, upselling, and cross-selling to increase average transaction value (ATV).</li>
<li>Attend to all customer queries and needs, ensuring satisfaction and resolving complaints within set standards.</li>
<strong>Stock and merchandise management</strong><br>
<li>Monitor availability of GOBE products and update reports on product shelf life.</li>
<li>Ensure proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.</li>
<li>Timely display all products following set planograms and guidelines.</li>
<li>Replenish products on display as needed with complete shelf tag price and price tags.</li>
<strong>Operational compliance and standards</strong><br>
<li>Maintain cleanliness and orderliness of the assigned area.</li>
<li>Comply with all set customer service standards, including smile and greet and offers basket.</li>
<li>Prepare and set up store promotions using marketing collaterals effectively.</li>
<li>Monitor and update price changes and shelf/price tags as needed.</li>
<li>Strictly comply with company policies, including attendance, punctuality, and grooming standards.</li>
<strong>Personal development and team collaboration</strong><br>
<li>Accomplish MFP and PDP on time.</li>
<li>Participate in and implement agreed employee engagement survey action plans.</li>
<li>Develop leadership and problem-solving skills.</li>
<li>Proactively contribute with a good team spirit and take initiatives.</li>
<h4>Required skills to be successful</h4>
<li>Customer service excellence and empathy with strong relationship skills.</li>
<li>Proficiency in retail operations and stock management.</li>
<li>Leadership and problem-solving capabilities.</li>
<li>Integrity, trustworthiness, and the ability to deal with ambiguity.</li>
<h4>What qualifies you for the role</h4>
<li>High school diploma or equivalent; degree not essential.</li>
<li>Minimum 2 to 4 years of retail experience with a focus on the beauty or fashion sector.</li>
<li>In-depth knowledge of fashion/beauty industry and trends.</li>
<li>Skills in retail operations, including stock management, visual merchandising, systems, and cash handling.</li>
<li>Excellent customer service, empathy, and results orientation.</li>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>JOB PURPOSE </b><br>
<div>
<p>Support the implementation and continuous enhancement of cyber security controls across applications, cloud infrastructure, DevOps pipelines, and operational environments by monitoring security risks, enforcing secure development and infrastructure practices, responding to security incidents, and collaborating with cross-functional teams to strengthen the organization s overall cyber resilience and secure technology operations.</p>
</div>
<div>
<div><b>
KEY RESPONSIBILITIES <br> </b></div>
<div>
<ul> <li> <p>Design, implement, and maintain automated security checks (SAST, DAST, SCA) within the CI/CD pipeline to ensure vulnerabilities are detected and remediated early in the software development lifecycle, following the "shift-left" security approach</p> </li> <li> <p>Partner closely with software developers to enforce secure coding standards based on frameworks such as OWASP Top 10, conduct security-focused code reviews, and provide real-time guidance on mitigating common application vulnerabilities.</p> </li> <li> <p>Monitor and analyze security alerts across cloud environments (AWS, Azure, Oracle) using tools such as Microsoft Defender for Cloud, AWS Guard Duty and triage cloud security posture management (CSPM) findings by severity and exposure risk.</p> </li> <li> <p>Work with the infrastructure and cloud platform engineering teams to scan and validate IaC templates (Terraform) for misconfigurations and policy violations before deployment, embedding security-as-code principles into infrastructure provisioning.</p> </li> <li> <p>Enforce security controls for containerized workloads, including container image scanning, runtime protection, Kubernetes admission policies, and pod security standards, in collaboration with the cloud platform engineering team.</p> </li> <li> <p>Implement and govern secrets management solutions (e.g., Azure Key Vault, AWS Secrets Manager) to prevent hardcoded credentials in repositories and ensure secure injection of secrets at runtime across development and operations environments</p> </li> <li> <p>Monitor security systems (SIEM, XDR, IDS/IPS) to detect, triage, and respond to security incidents in a timely manner; perform in-depth log analysis, forensic investigation, and root cause analysis across both on-premises and cloud environments</p> </li> <li> <p>Conduct threat modeling sessions with development and infrastructure teams for new applications, services, and architectural changes to proactively identify and mitigate security risks before they enter production.</p> </li> <li> <p>Act as the security liaison across development, cloud platform engineering, and infrastructure teams; deliver security awareness training, conduct workshops on secure DevOps practices, and foster a culture of shared security responsibility.</p> </li> <li> <p>Assess and secure APIs and microservices architectures by implementing API gateway security controls, authentication/authorization best practices (OAuth, JWT), rate limiting, and automated API security testing within the DevSecOps pipeline.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
EDUCATION / QUALIFICATIONS <br> </b></div>
<div>
<ul> <li> <p>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or an equivalent major in the related field.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
EXPERIENCE <br> </b></div>
<div>
<ul> <li> <p>0-2 years of experience in the related field.</p> </li> </ul>
</div>
</div>
<div>
<div><b>
JOB SPECIFIC SKILLS & ATTRIBUTES <br> </b></div>
<div>
<ul> <li> <p>Threat Detection and Response using any of these tools (Microsoft Defender XDR, Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Defender for Endpoint).</p> </li> <li> <p>Vulnerability Management using any of these tools (Nessus, Qualys, OpenVAS).</p> </li> <li> <p>Privilege Access Management (PAM) using any of these tools (Wallix, CyberArk, Beyond Trust).</p> </li> <li> <p>Security Automation and Orchestration using any of these tools (Python, Splunk Phantom, Cortex XSOAR, Azure Sentinel).</p> </li> <li> <p>DevSecOps use any of these tools (SonarQube, GitHub Actions, AWS Code Pipeline).</p> </li> <li> <p>Security Hardening and Compliance using any of these tools (CIS Benchmarks, SITG Benchmarks, Qualys Policy Compliance).</p> </li> <li> <p>Cloud Security using any of these tools (AWS Security Hub, Azure Security Center, Microsoft Defender for Cloud)</p> </li> <li> <p>Network Security using any of these tools (Palo Alto Networks, Fortinet, Cisco ASA, Snort, Suricata)</p> </li> <li> <p>Endpoint Security using any of these tools (Microsoft Defender for Endpoint, CrowdStrike Falcon, Sentinel One).</p></li></ul></div></div><div><div><ol>
</ol></div></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></span></span></p><br><br><br><p><span><span>Would you like to become part of the world's most international company in the world?</span></span></p><br><br><p><span><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></span></p><br><br><p><br><span><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </span></span><br></p><br><br><p><span><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></span></p><br><br><br><p><span><span><strong>ROLE PURPOSE: </strong></span></span></p><br><br><ul><li><p><span><span>The Flight Dispatcher is responsible for preparing Flight Packages which includes Flight Plan, Weather, Notams, Crew Briefing and Flight Permissions for aircraft as required by DHL Aviation doing so in compliance with all Civil Aviation and Airline rules and regulations, as well as for the pre-flight to post-flight activities. To undertake flight operations monitoring & tracking of all conditions affecting flight performance (weather, airport and ATC restrictions etc.) Provide all necessary operations support to Flight crews and timely flight operations information to Management.</span></span></p><br><br></li><li><span><span>Flight Dispatchers provide operational support and information necessary for Fight Crews to safely and legally operate their flights. The Flight Control Centre ensures that the aviation division executes operations in accordance with the regional air transport needs of the company on a day to day basis. This is done through interface with the Network Operations Control Group, the Crew Scheduler, the Aviation Maintenance Department, and various airport organizations. Flight Dispatchers provide vital reports and real time information concerning air operations to management.</span></span></li><li><span><span>To successfully support, track, and accurately report on the operations of a complex airline network; optimize flight routes by achieving the best possible combination between flight cost, payload carried, ground and air restrictions and on-time arrival & departure.</span></span></li></ul><br><br><p><span><span><strong>YOUR TASKS:</strong></span></span></p><br><br><ul><li><span><span>Ensures that all flight operations are conducted in accordance with relevant aviation regulations. Report any deviation from regulations or SOPs to the DFO and the Flight Operations Manager.</span></span></li><li><span><span>Flight Monitoring & Tracking all DHL call sign flights in accordance with aviation regulation</span></span></li><li><span><span>Provide 24/7 flight tracking, weather watch, monitoring airspace restrictions, NOTAM Checks for all DHL approved destinations and alternate airports.</span></span></li><li><span><span>Ensures that a comprehensive flight brief is available for all flights which include flight release, weather briefing, and relevant Notams.</span></span></li><li><span><span>Adheres to all procedures issued by the Flight Operations Manager</span></span></li><li><span><span>Ensures that the Flight Control Center is adequately stocked with the necessary office supplies at all times.</span></span></li><li><span><span>Informs Emergency Response Director immediately of all notifiable incidents.</span></span></li><li><span><span>Communicates any deviations from normal operations to the Flight Operations Manager immediately.</span></span></li><li><span><span>Maintains familiarity with the Emergency Procedures Manual and Emergency SOP. Initiates Emergency Procedure in accordance with the Emergency Procedures Manual.</span></span></li><li><span><span>Calculate Fuel requirement for all DHL Aircrafts using Computerised Flight Planning System (Lido) and OPT</span></span></li><li><span><span>Communicating Fuel figures, crew names, jump seat passenger names through DHL Systems (NMIV)</span></span></li><li><span><span>Crew Tracking using Crew Scheduling System (AIMS)</span></span></li><li><span><span>Processing Jump Seat requests from Bahrain using DHL Jump Seat Tool</span></span></li><li><span><span>Monitoring Electronic Flight Packages transmission through EFB Application (Aviobase) for DHL Aircraft</span></span></li><li><span><span>Check MEL Status of DHL Aircraft prior to Dispatch</span></span></li><li><span><span>Ensures all ground handling functions in Bahrain & Outstations are provided for all ES flights to include GPU, pushback, crew transport, fuel, catering.</span></span></li><li><span><span>Communicates with DHL Network Operation Control, Aviation Maintenance & Airside concerning all ES flight movements in and out of Bahrain.</span></span></li><li><span><span>Ensures all operations planning checklist items are completed for charter and ad hoc flights.</span></span></li><li><span><span>Coordinates with Coalition Military Authorities for flights permits (PPRs) into Afghanistan.</span></span></li><li><span><span>Obtaining Landing, Over flight Clearances for all ES flights</span></span></li><li><span><span>Obtain Adhoc Airport Slots for ES flights</span></span></li><li><span><span>Perform Airfield Analysis for potential air routes.</span></span></li><li><span><span>Responsible for assigning EFB Spare iPads & Company Aircraft Mobiles through in/out register</span></span></li><li><span><span>Report Flight Control Centre IT issues to DHL IT department through established procedures.</span></span></li><li><span><span>Maintains all necessary flight operations documents in Flight Control Center.</span></span></li><li><span><span>Familiarity on all the company manuals and BCAA regulation for the legal and safe operation of all flights.</span></span></li><li><p><span><span>DHL MEA Flight Operations are fast paced. Flight Dispatchers are often called upon to make fast decisions concerning significant air operations under extreme time pressure. Examples include decisions concerning deviation to alternate airports due to weather.</span></span></p><br><br></li></ul><br><p><span><span><strong>YOUR PROFILE:</strong> </span></span></p><br><br><ul><li><span><span>Must have a minimum of 5 years of experience within Aviation, with at least 5 years of experience Flight Dispatch or Crewing Experience.</span></span></li><li><span><span>Have Completed a minimum of 18 months in the current role</span></span></li><li><span><span>Must have at least 5 years within Airline AOC operations handling Flight Dispatch.</span></span></li><li><span><span>Must be a licensed Aircraft Dispatcher with a Flight Dispatch License such as BCAA, UAE or FAA Aircraft Dispatcher License.</span></span></li><li><span><span>Knowledge of BCAA regulations e.g. FTL / Dispatch</span></span></li><li><span><span>Previous experience handling LIDO Flight Planning system.</span></span></li><li><span><span>In depth knowledge of AIMS Crew Scheduling System (Training will be provided).</span></span></li><li><span><span>Good communication and negotiation skills.</span></span></li><li><span><span>Ability to communicate and coordinate with people from various cultures.</span></span></li><li><span><span>Competency in Aviation Meteorology and Reporting Systems.</span></span></li><li><span><span>Time management in a high pressure environment and ability to make sound decisions under time pressure.</span></span></li><li><p><span><span>Attention to Detail.</span></span></p><br><br><br><p> <strong>OUR OFFER:</strong></p><br><br></li><li><span><span>Strong career support in an international environment.</span></span></li><li><span><span>Great culture and colleagues.</span></span></li><li><span><span>Multifarious benefit programm.</span></span></li></ul><br><p><span><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></span></p><br><br><br><p><span><span><strong>We look forward to receiving your application!</strong></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Want to build a brighter, bolder future and cultivate your career? <b>Join Ecolab’s team and help create a world in which we all thrive.</b></p><br><br><p><br>Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.</p><br><br><br><p>Ecolab is seeking a <span>(<b>Field Service Representative III )</b></span> where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.</p><br><br><br><p><b>How You’ll Make an Impact </b></p><br><br><ul><li><p>Deliver expert service and support for cooling tower cleaning and water disinfection</p><br><br></li><li><p>Provide technical support and escalate complex challenges as needed</p><br><br></li><li><p>Build strong relationships with customers and promote best practices</p><br><br></li><li><p>Ensure full compliance with safety policies and procedures</p><br><br></li><li><p>Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts</p><br><br></li><li><p>Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans</p><br><br></li><li><p>Provide technical support to customers; identifying and resolving customer pain points, escalating as required</p><br><br></li></ul><br><p><b>What’s Unique About This Role:</b> </p><br><br><ul><li><p>You’ll work in a dynamic, hands-on environment with autonomy and support</p><br><br></li><li><p>You’ll help customers meet sustainability goals while protecting their critical assets</p><br><br></li><li><p>You’ll gain access to industry-leading training and development programs</p><br><br></li></ul><br><p><b>Minimum Qualifications:</b> </p><br><br><ul><li><p>High school diploma or equivalent</p><br><br></li><li><p>3 years of experience in water treatment or an industrial/mechanical environment</p><br><br></li><li><p>Position requires a current and valid Driver’s License with no restrictions</p><br><br></li><li><p>No immigration sponsorship available for this position</p><br><br></li></ul><br><p><b>Physical Requirements of Position:</b></p><br><br><ul><li><p>Lifting up to 50 pounds</p><br><br></li><li><p>Exposure to hot, cold, noisy, or dirty environments</p><br><br></li><li><p>Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing</p><br><br></li></ul><br><p><i>Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.</i></p><br><br><br><p><b>Preferred Qualifications:</b> </p><br><br><ul><li><p>Associate’s degree or trade school certification</p><br><br></li><li><p>Demonstrated mechanical aptitude</p><br><br></li><li><p>Experience in water treatment or specialty chemical industry</p><br><br></li><li><p>Familiarity with boilers, cooling towers, and wastewater treatment systems</p><br><br></li><li><p>Proficiency with Microsoft Office Suite</p><br><br></li></ul><br><p><b>What’s in it For You:</b> </p><br><br><ul><li><p>Starting on <b>Day 1</b>: Access to our comprehensive <b>benefits package</b> including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! </p><br><br></li><li><p>The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. </p><br><br></li><li><p>The ability to make an impact and <b>shape your career</b> with a company that is passionate about growth. </p><br><br></li><li><p>The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. </p><br><br></li></ul><br><p><b>About Ecolab:</b> </p><br><br><p>At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</p><br><br><br><p><b>Our Commitment to a Culture of Inclusion & Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>More About the Role:</b><br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p><br><p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p><br><p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p><br><p><b>What You'll Get to Do:</b><br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p><br><p><br>• Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br>• Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br>• Update UCA status in the UCA tracker for the assigned region.<br>• Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br>• Track daily activities in the approved ticketing system.<br>• Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br>• Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br>• Perform other related duties as assigned.</p><br><p><b>You'll Bring These Qualifications:</b><br>•Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br>•Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br>•Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br>•Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br>•Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br>•Plans implementation of enhancements and upgrades to the network.<br>•Advise network users of hardware requirements, configurations, and limitations.<br>•Willing to provide On-Site/On-call support. 24/7 365 days a year.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br>•Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p><br><p>NGEN<br> </p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 6, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $40,300.00 - $72,850.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Ensuring culinary standards and responsibilities are met</h4>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists Executive Chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<br>
<h4>Leading kitchen operations</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<br>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<br>
<h4>Maintaining culinary goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<br>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and Human Resources as necessary.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluating results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n<br>\n<h4>Candidate profile<\/h4>\n<br>\n<strong>Education and experience<\/strong>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n<br>\n<h4>Core work activities<\/h4>\n<br>\n<strong>Leading pastry culinary team<\/strong>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring culinary standards and responsibilities are met<\/strong>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food & beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n<br>\n<strong>Ensuring exceptional customer service<\/strong>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n<br>\n<strong>Maintaining culinary goals<\/strong>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manage inventories according to budget.<\/li>\n<\/ul>\n<br>\n<strong>Supports training and development activities<\/strong>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n<br>\n<strong>Additional responsibilities<\/strong>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n<br>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading pastry culinary team<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Leads shifts while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Supports procedures for food and beverage portion and waste controls.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Supervises pastry preparation shift operations and ensures compliance with all Food and Beverage policies, standards and procedures.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Assists in determining how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Strives to improve service performance.<\/li>\n<\/ul>\n\n<h4>Maintaining culinary goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<\/li>\n<li>Purchases appropriate supplies and manages inventories according to budget.<\/li>\n<\/ul>\n\n<h4>Supports training and development activities<\/h4>\n<ul>\n<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<\/li>\n<li>Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Brings issues to the attention of the department manager and Human Resources as necessary.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>When you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience/background in European & Mediterranean cuisine, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>