Foreman Jobs in Bahrain

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>SUMMARY</strong></p><br><p>The Director of Operations &nbsp;will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food &amp; Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p><br><p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Recruiting, training and supervising staff</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing budgets</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining statistical and financial records</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Planning maintenance work, events and room bookings</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling customer complaints and quires</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Promoting and marketing the business</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring compliance with health and safety legislation and licensing laws</p><br><p><strong>Leadership</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining a business environment based on the Code of Conduct and Company Vision</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular coaching sessions/1:1s with direct reports</p><br><p><strong>Human Resources</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent Reviews taken place as per the communicated timeline and are live in the business</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct interviews for relevant roles in conjunction with HR</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review manning and re-recruitment of all positions in conjunction with HR</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support WYNcom with quarterly People, Community and Sustainability engagement events</p><br><p><strong>Communication</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conducted documented 121’s with all direct reports</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Share all relevant information with GM &amp; HR in 121’s</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quarterly Hotel Meeting</p><br><p><strong>Finance</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and track departmental budget&nbsp;</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and track departmental holidays and lieu days as per the needs of the business</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review with the Finance Leader/HR Leader the payroll figures</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the payroll is submitted to HR on the agreed date</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p><br><p><strong>Experience, Certification &amp; Education</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Hospitality</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years’ experience in Hotel Management</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of hospitality software and MS office</p><br><p>Any other reasonable duties as directed by the Cluster General Manager</p><br> </div>

<p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p>A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p><p>As a Solution Advisor within the SAP Next Gen - Academy for Customer Success, you will be responsible to:</p><ul><li>Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.</li><li>Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul><p>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.</p><p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p><p>The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p>Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.</p><p>#SAPAcademyforCustomerSuccess</p><p>#SAPNextGen</p><p>SAP Next Gen is our global experience for students and early talent (0 3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.</p><p>SAP s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of professional experience with a strong foundation in Finance Topics, technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.</p><p>Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.</p><p>A cooperative and productive approach to working relationships, internally and externally.</p><p>Quote To Cash (Q2C) is strongly preferred</p><p>A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</p><p>An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</p><p>Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</p><p>Proficiency in English to engage with our global network.</p><p>AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)</p><p>A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.</p><p>Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.</p><p>Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.</p><p>A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties &amp; Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties &amp; Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking a <strong>Senior Marine Ecologist</strong> to join our Environment team in AECOM Bahrain’s Office.</p><br><p>The role will involve leading and delivering marine EIAs and technical advisory services for coastal and offshore development projects, including marine environmental surveys. You’ll apply your strong academic background in marine biology to deliver practical, client-focused solutions, ensuring regulatory compliance and promoting sustainable marine management.</p><br><p>This role offers the opportunity to combine scientific expertise with technical leadership and delivery, driving coastal and marine ecosystem resilience in one of the world’s most dynamic marine environments.</p><br><p><strong>Duties &amp; Responsibilities</strong></p><br><ul><li><strong>Leadership</strong>: Lead project team in delivering coastal and marine projects across a range of sectors, including ports, coastal utilities, reclamation, dredging, subsea infrastructure and coastal resilience projects.</li><li><strong>Project delivery</strong>: Scope, plan and deliver multidisciplinary marine environmental environmental assessments and monitoring projects on time and within budget; manage risk and schedule.</li><li><strong>Technical delivery</strong>: Lead all technical aspects of marine EIA delivery, including client and subconsultant engagement, whilst ensuring regulatory compliance and high-quality outputs, including the preparation of high-quality deliverables (e.g. EIAs, ESIAs, EMPs, EMMPs and DMMPs).</li><li><strong>Agency coordination</strong>: Engage with local regulatory bodies and stakeholders, or regional equivalents, as required.</li><li><strong>Baseline and monitoring surveys</strong>: Design, plan and execute marine environmental surveys to identify and assess the status of benthic habitats and associated fauna and flora, fisheries, marine megafauna, seabirds, and water and sediment quality.</li><li><strong>Business development</strong>: Lead proposals, including technical approaches. Strengthen client relationships and expand marine ecology-related market opportunities.</li><li><strong>Cross-disciplinary coordination</strong>: Integrate marine ecological insights with a strong theoretical understanding of coastal modelling and marine engineering disciplines, including ports, coastal utilities (e.g. ROPs and WWTPs), reclamation, dredging, subsea infrastructure and coastal resilience.</li><li><strong>Nature-based solutions</strong>: Advance ecological restoration approaches such as living shorelines, reef, seagrass and mangrove restoration, and climate resilience strategies for coastal and marine habitats.</li><li><strong>Mentorship</strong>: Mentor junior scientists, review technical contributions and foster professional growth.</li><li><strong>Safety culture</strong>: Promote strong safety practices for vessel operations, diving and working in remote marine environments.</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><p>We are seeking a Senior Marine Ecologist with the personal qualities to lead and inspire.</p><br><p>The ideal candidate will bring a resilient mindset and a high level of commitment, ensuring projects are delivered to the highest technical standard achievable with reliability and focus. They will demonstrate a confident yet approachable leadership presence, fostering a collaborative spirit across multidisciplinary teams. Adaptability is key, as changing circumstances demand flexibility, while a practical problem-solving orientation keeps work moving forward.</p><br><p>Strong communication skills and a clear sense of integrity underpin their approach, alongside curiosity and innovation that drive fresh ideas. Calm under pressure, they bring steady judgment and sound decision-making to every challenge.</p><br><br>Qualifications<br><ul><li>BSc (Hons.) in Marine Biology or closely-related discipline; MSc and/or PhD much preferred.</li><li>Minimum PADI ‘Rescue Diver’ or UK HSE ‘SCUBA’ diving qualification and 2+ years of professional scientific diving experience.</li><li>Possession of a valid driving license.</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>8+ years of marine environmental consultancy experience in the field of EIA and Permitting. Proven track record in leading and delivering multidisciplinary EIAs, ESIAs and permitting for environmental projects across a range of marine sectors.</li><li>Familiarity and proven experience with local and regional environmental regulatory framework(s) preferred.</li><li>Familiarity and experience with lenders’ requirements, for example, IFC Environmental and Social Performance Standards (notably PS6 - Biodiversity and Sustainability) preferred.</li></ul><ul><li>Very strong technical writing skills for reporting and permit-related documentation; highly adept at stakeholder engagement and agency coordination.</li><li>Competent in the planning and delivery of field surveys, including underwater remote video (DDV, ROV, BRUVS), SCUBA diver-based survey techniques, water and sediment sampling, and benthic infauna and plankton sample collection.</li><li>Familiarity and basic aptitude with GIS (ArcGIS, QGIS) and PRIMER statistical software would be an asset.</li><li>Sound knowledge in the use and application of AI in the field of environmental assessment and project delivery would be an asset.</li></ul><br>Additional Information<br><p>Authorised to work in Bahrain and previous registration with SCE preferred.</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>We are seeking an experienced Marine &amp; Coastal Engineer with a minimum of 5 years of relevant experience in marine and coastal engineering design. The successful candidate will support the delivery of engineering projects involving coastal protection, marine structures, and shoreline development.</p><br><p>Key Responsibilities</p><br><ul><li>Perform specific and limited portions of broader engineering assignments under the direction of experienced engineers.</li><li>Undertake detailed and routine engineering assignments involving calculations, design development, and relatively simple engineering tests and assessments.</li><li>Gather, review, correlate, and interpret basic engineering data using established and well-defined procedures.</li><li>Assist in the design and engineering of marine and coastal infrastructure.</li><li>Develop engineering approaches and propose solutions to new or unusual technical problems encountered during project execution.</li><li>Identify discrepancies, inconsistencies, or errors in engineering calculations, drawings, specifications, and results, and recommend appropriate corrective actions.</li><li>Prepare and review engineering calculations, technical reports, design notes, drawings, and specifications.</li><li>Coordinate with other engineering disciplines, project teams, contractors, and clients as required.</li><li>Provide technical guidance and support to entry-level engineers and junior team members.</li><li>Ensure engineering work is carried out in accordance with applicable standards, project specifications, and company procedures.</li><li>Complete assigned work within agreed budgets, schedules, and quality requirements, with moderate supervision.</li><li>Participate in technical meetings, design reviews, and project discussions as required.</li><li>Contribute to the continuous improvement of engineering methods, procedures, and design practices.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Marine Engineering, Coastal Engineering, or a closely related discipline.</li><li>Master's degree (MSc) in Coastal, Marine, or Civil Engineering is preferred.</li><li>Minimum 5 years of relevant professional experience in marine and coastal engineering.</li><li>Experience in the Middle East region is preferred.</li><li>Good knowledge of relevant marine and coastal engineering standards, design principles, and practices.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prepare clear technical documentation and engineering deliverables.</li><li>Ability to work independently on assigned tasks while operating effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills.</li></ul><br>Additional Information<br><p>The candidate should have demonstrated experience in the design of marine and coastal infrastructure, particularly:</p><br><ul><li>Rock-armoured revetments</li><li>Concrete quay walls</li><li>Artificial beaches and beach nourishment works</li><li>Sheet-pile structures and basic seawalls</li><li>Coastal protection and shoreline stabilization works</li><li>Marine and coastal infrastructure assessments and design calculations</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>We are seeking an experienced Marine &amp; Coastal Engineer with a minimum of 5 years of relevant experience in marine and coastal engineering design. The successful candidate will support the delivery of engineering projects involving coastal protection, marine structures, and shoreline development.</p><br><p>Key Responsibilities</p><br><ul><li>Perform specific and limited portions of broader engineering assignments under the direction of experienced engineers.</li><li>Undertake detailed and routine engineering assignments involving calculations, design development, and relatively simple engineering tests and assessments.</li><li>Gather, review, correlate, and interpret basic engineering data using established and well-defined procedures.</li><li>Assist in the design and engineering of marine and coastal infrastructure.</li><li>Develop engineering approaches and propose solutions to new or unusual technical problems encountered during project execution.</li><li>Identify discrepancies, inconsistencies, or errors in engineering calculations, drawings, specifications, and results, and recommend appropriate corrective actions.</li><li>Prepare and review engineering calculations, technical reports, design notes, drawings, and specifications.</li><li>Coordinate with other engineering disciplines, project teams, contractors, and clients as required.</li><li>Provide technical guidance and support to entry-level engineers and junior team members.</li><li>Ensure engineering work is carried out in accordance with applicable standards, project specifications, and company procedures.</li><li>Complete assigned work within agreed budgets, schedules, and quality requirements, with moderate supervision.</li><li>Participate in technical meetings, design reviews, and project discussions as required.</li><li>Contribute to the continuous improvement of engineering methods, procedures, and design practices.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Marine Engineering, Coastal Engineering, or a closely related discipline.</li><li>Master's degree (MSc) in Coastal, Marine, or Civil Engineering is preferred.</li><li>Minimum 5 years of relevant professional experience in marine and coastal engineering.</li><li>Experience in the Middle East region is preferred.</li><li>Good knowledge of relevant marine and coastal engineering standards, design principles, and practices.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prepare clear technical documentation and engineering deliverables.</li><li>Ability to work independently on assigned tasks while operating effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills.</li></ul><br>Additional Information<br><p>The candidate should have demonstrated experience in the design of marine and coastal infrastructure, particularly:</p><br><ul><li>Rock-armoured revetments</li><li>Concrete quay walls</li><li>Artificial beaches and beach nourishment works</li><li>Sheet-pile structures and basic seawalls</li><li>Coastal protection and shoreline stabilization works</li><li>Marine and coastal infrastructure assessments and design calculations</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<p>The Head of HSE is responsible for providing strategic leadership and overall management of Health, Safety and Environmental activities across the manufacturing facility. The role is accountable for establishing and maintaining a strong safety culture, ensuring compliance with applicable Bahrain regulatory requirements and international standards, minimizing occupational and environmental risks, and continuously improving HSE performance.</p><br><p>The position requires strong experience in manufacturing or heavy industrial operations, with the ability to manage risks associated with production machinery, electrical systems, lifting activities, material handling, chemicals, high-temperature processes, contractors, and maintenance activities.</p><br><p><strong>HSE Strategy & Leadership</strong></p><ul><li><p>Develop and implement the company's HSE strategy, policies, procedures, and annual objectives.</p></li><li><p>Provide leadership and direction to the HSE team.</p></li><li><p>Advise senior management on HSE risks, compliance requirements, and performance.</p></li><li><p>Drive a proactive Zero Harm / Zero Incident safety culture across the organization.</p></li><li><p>Establish HSE KPIs and regularly report performance to management.</p></li><li><p>Promote employee participation and accountability for workplace safety.</p></li></ul><br><p><strong>Occupational Health & Safety</strong></p><ul><li><p>Ensure effective implementation of occupational health and safety programs across manufacturing operations.</p></li><li><p>Conduct and oversee workplace risk assessments and Job Safety Analysis (JSA/JHA).</p></li><li><p>Ensure appropriate controls are established for high-risk activities.</p></li><li><p>Monitor machine safety, guarding, electrical safety, lifting operations, working at height, confined spaces, and hot work.</p></li><li><p>Ensure effective implementation of Permit-to-Work (PTW) and Lockout/Tagout (LOTO) systems.</p></li><li><p>Monitor occupational exposure risks including noise, heat, chemicals, fumes, and other industrial hazards.</p><br></li></ul><p><strong>Manufacturing & Operational Safety</strong></p><ul><li><p>Work closely with Production, Maintenance, Engineering, QA/QC and other departments to integrate HSE requirements into daily operations.</p></li><li><p>Conduct safety reviews for new machinery, production lines, modifications, and engineering projects.</p></li><li><p>Ensure safe operating practices are implemented for production equipment and material handling operations.</p></li><li><p>Conduct regular plant inspections and identify unsafe conditions and behaviors.</p></li><li><p>Ensure corrective actions are implemented and closed within agreed timelines.</p></li></ul><br><p><strong>Incident Investigation & Risk Management</strong></p><ul><li><p>Lead investigations of accidents, incidents, near misses, occupational illnesses, and environmental events.</p></li><li><p>Conduct or oversee Root Cause Analysis (RCA).</p></li><li><p>Ensure corrective and preventive actions (CAPA) are effectively implemented.</p></li><li><p>Analyze incident trends and identify opportunities for preventive action.</p></li><li><p>Communicate lessons learned across relevant departments.</p></li><li><p>Maintain accurate incident records and management reports.</p></li></ul><br><p><strong>Environmental Management</strong></p><ul><li><p>Develop and maintain environmental management programs.</p></li><li><p>Ensure compliance with applicable environmental legislation, permits, and company requirements.</p></li><li><p>Monitor waste management, emissions, hazardous materials, chemical handling, and environmental risks.</p></li><li><p>Promote waste reduction, recycling, energy efficiency, and pollution prevention initiatives.</p></li><li><p>Support corporate sustainability and ESG initiatives where applicable.</p></li></ul><br><p><strong>ISO Management Systems & Audits</strong></p><ul><li><p>Lead and maintain the HSE Management System in accordance with ISO 45001 - Occupational Health & Safety and ISO 14001 - Environmental Management.</p></li><li><p>Lead internal HSE audits and coordinate external certification audits.</p></li><li><p>Ensure timely closure of audit findings and non-conformities.</p></li><li><p>Conduct management reviews and maintain required HSE documentation.</p></li><li><p>Drive continual improvement of HSE management systems.</p></li></ul><br><p><strong>Emergency Preparedness & Fire Safety</strong></p><ul><li><p>Develop and maintain emergency response plans and procedures.</p></li><li><p>Coordinate fire prevention and emergency preparedness activities.</p></li><li><p>Conduct emergency drills and evaluate their effectiveness.</p></li><li><p>Ensure firefighting and emergency equipment is properly inspected and maintained.</p></li><li><p>Coordinate with relevant authorities and emergency services when required.</p></li><li><p>Ensure employees and contractors understand emergency response requirements.</p></li></ul><br><p><strong>Contractor HSE Management</strong></p><ul><li><p>Establish HSE requirements for contractors and service providers.</p></li><li><p>Conduct contractor HSE evaluations and inductions.</p></li><li><p>Monitor contractor compliance during work activities.</p></li><li><p>Ensure contractors comply with PTW, LOTO, PPE, and other applicable safety procedures.</p></li><li><p>Take appropriate action in cases of serious HSE violations.</p></li></ul><br><p><strong>Training & Safety Culture</strong></p><ul><li><p>Develop an annual HSE training and awareness plan.</p></li><li><p>Ensure appropriate safety induction for employees, contractors, and visitors.</p></li><li><p>Conduct and coordinate specialized HSE training.</p></li><li><p>Promote behavioral-based safety and employee engagement programs.</p></li><li><p>Conduct safety campaigns, toolbox talks, and awareness initiatives.</p></li><li><p>Coach managers and supervisors on their HSE responsibilities.</p></li></ul><br><p><strong>Regulatory Compliance</strong></p><ul><li><p>Ensure compliance with applicable Bahrain occupational health, safety, environmental and Civil Defence requirements.</p></li><li><p>Monitor changes in HSE legislation and assess their impact on operations.</p></li><li><p>Coordinate regulatory inspections and required HSE submissions.</p></li><li><p>Maintain statutory records, licenses, permits, and certifications as applicable.</p></li></ul><br><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Engineering, Occupational Health & Safety, Environmental Engineering, Environmental Science, or a related technical discipline.</p></li><li><p>NEBOSH International General Certificate (IGC) or equivalent - required.</p></li><li><p>NEBOSH Diploma / International Diploma - highly preferred.</p></li><li><p>ISO 45001 Lead Auditor certification - highly preferred.</p></li><li><p>ISO 14001 Lead Auditor certification - preferred.</p></li><li><p>IOSH membership/certification is an advantage.</p></li><li><p>Additional qualifications in Fire Safety, First Aid, Incident Investigation, Risk Assessment, or Process Safety are advantageous.</p></li></ul><br><p><strong>Experience</strong></p><ul><li><p>Minimum 10 years of progressive HSE experience, preferably within manufacturing, cable manufacturing, aluminium, metals, engineering, or heavy industrial environments.</p></li><li><p>At least 3-5 years in an HSE managerial or leadership position.</p></li><li><p>Strong experience managing HSE systems within a manufacturing plant.</p></li><li><p>Proven experience with ISO 45001 and ISO 14001 management systems.</p></li><li><p>Demonstrated experience in incident investigation, risk management, audits, emergency response, and regulatory compliance.</p></li><li><p>Experience managing HSE teams and contractor safety.</p></li><li><p>Experience working within multicultural industrial environments is preferred.</p></li></ul><br><p><strong>Technical Skills</strong></p><ul><li><p>HSE Management Systems</p></li><li><p>ISO 45001 & ISO 14001</p></li><li><p>Risk Assessment / JSA / JHA</p></li><li><p>Incident Investigation & Root Cause Analysis</p></li><li><p>Permit-to-Work (PTW)</p></li><li><p>Lockout/Tagout (LOTO)</p></li><li><p>Machine & Electrical Safety</p></li><li><p>Fire & Emergency Management</p></li><li><p>Contractor Safety Management</p></li><li><p>Environmental Compliance</p></li><li><p>HSE Auditing</p></li><li><p>Behavioral-Based Safety</p></li><li><p>HSE Reporting & Data Analysis</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>10+ years of HSE experience with a strong background in manufacturing or heavy industry. Previous experience in cable, aluminium, metals, electrical manufacturing, or other continuous-process industrial operations would be highly advantageous.</p>

<p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p><p><strong>Desired Candidate Profile</strong></p><p>RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel. Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<br>ZAIN2487 - Reconciliation Analyst (Bede)<br>•<br>Operation<br>Zain Bahrain<br>•<br>Division<br>Finance<br>•<br>Location<br>Bahrain - Manama<br>•<br>Closing Date<br>08-Oct-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>About the Role<br>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"<br>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.<br>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all. Bede<br>The Reconciliation Analyst is responsible for monitoring, reconciling, and validating the end-to-end financial and operational integrity of all transaction flows across Bede's product portfolio. The role ensures that every financial event from product disbursement through to customer account credit, repayment collection, and system reflection in the Loan Management System (LMS) is processed accurately, completely, and in line with how each product and process was designed to operate.<br>Working within the Finance team and reporting to the Finance Manager, the Reconciliation Analyst uses Tableau dashboards and financial reports supported by the BI/BA team for data extraction and the Revenue Assurance function for methodology to identify discrepancies, investigate anomalies independently, and escalate only critical findings requiring management intervention.<br>The role covers Bede's full current product suite microfinance, prepaid cards, wallet services, and remittances and will extend to all future products as they are introduced, including insurance, investment, and any other financial services Bede launches. The Reconciliation Analyst role acts as Bede's financial control layer, protecting revenue integrity and ensuring process controls function as designed across all systems and products.<br><b>What We Need From You<br></b>1. Process Understanding &amp; Data Access<br>•<br>Engage with business and IT stakeholders to develop a thorough understanding of every product process end-to-end from how a transaction is initiated in the Bede app through every system touchpoint until it reaches its final state in the relevant system (LMS, card management system, wallet platform, remittance engine, etc.).<br>•<br>For each product and process, document the expected flow, the systems involved, the data generated at each step, and the points where financial entries should be created or updated.<br>•<br>Work with the IT and BI/BA teams to identify what data is available, where it sits, and how it can be accessed then map this against what is needed to build complete and effective reconciliations and validations.<br>•<br>Where data gaps exist, raise them formally and work with the relevant teams to establish the access, extracts, or system changes needed before reconciliation work can begin.<br>•<br>Maintain up-to-date process and data flow documentation for each product line, updating it whenever a system change, new feature, or new product is introduced.<br>•<br>Use this process knowledge as the foundation for designing reconciliation and validation frameworks that are aligned to how the business actually operates not just how it is assumed to operate.<br>2. End-to-End Transaction Reconciliation<br>•<br>Perform daily, weekly, and monthly reconciliations across all Bede product lines to verify that financial transactions are processed accurately from initiation through to completion.<br>•<br>For microfinance: reconcile disbursements from the funding account through to customer account credit, validate commodity purchase and transfer entries, and confirm that repayment instalments are correctly reflected in the LMS.<br>•<br>For prepaid cards: reconcile card load transactions, spending activity, fees, and settlement entries between the card management system and the general ledger.<br>•<br>For wallet services: verify wallet top-up, transfer, and withdrawal flows to ensure all movements are accounted for correctly across systems.<br>•<br>For remittances: reconcile transfer instructions, partner settlement entries, and customer debit and credit records to confirm end-to-end accuracy.<br>•<br>As new products are launched, extend the reconciliation framework to cover their full transaction flows from day one.<br>3. Revenue Leakage Detection &amp; Process Controls<br>•<br>Monitor transaction flows using Tableau dashboards and financial reports to identify discrepancies, missing entries, timing differences, and potential revenue leakage.<br>•<br>Investigate anomalies independently trace the source of each discrepancy through system logs, transaction records, and process documentation before escalating.<br>•<br>Maintain a structured log of all identified discrepancies including root cause, financial impact, resolution steps, and closure date.<br>•<br>Participate in change management reviews for any system change, migration, or product update that has financial or transactional impact, ensuring reconciliation controls are validated before go-live.<br>5. Reporting &amp; KPI Tracking<br>•<br>Prepare clear, timely reconciliation reports for the Finance Manager covering status, open items, ageing of discrepancies, and resolution progress.<br>Bachelor s degree in Accounting, Finance, Islamic Finance, Banking, Management Information Systems, or a relevantated field.<br>•<br>3-5 years of experience in reconciliation, financial operations, audit, or a related analytical role. Strong academic performance and analytical project work will be considered in lieu of experience.<br><b>Preferred Experience<br></b>Fintech, digital banking, or Islamic finance exposure<br>Experience using Tableau or a similar BI/dashboard tool<br>Experience in audit, reconciliation, or financial controls<br>Skills and Knowledge<br>Understanding of financial transaction flows, accounting entries, and end-to-end process logic is an advantage.<br>Exposure to financial systems, reconciliation processes, or data analysis through internship, coursework, or project work is a strong advantage.<br>Familiarity with Tableau or similar BI/reporting tools is a plus and will be developed in the role with support from the BI/BA team.<br><br><br>

<p><h4>Shape the future of health insurance operations</h4> <p>We are transforming the way healthcare operations are delivered through automation, artificial intelligence, and data-driven decision making. We are seeking an experienced Automation Process Lead to drive our automation and digital transformation agenda across health operations.</p> <p>This is a strategic role for a forward-thinking professional who combines operational excellence, healthcare expertise, and technology acumen to deliver scalable process improvements, enhanced customer experiences, and measurable business value.</p> <p>If you are passionate about innovation, operational transformation, and leveraging AI to redefine healthcare administration, we would love to hear from you.</p> <h4>What you do</h4> <p>As the Automation Process Lead, you will be responsible for leading and executing the automation strategy across health operations while ensuring regulatory compliance, operational excellence, and sustainable value creation.</p> <h4>Strategic leadership & automation</h4> <ul> <li>Develop and execute the health operations automation roadmap aligned with business objectives and KPIs.</li> <li>Identify, prioritize, and implement high-impact automation opportunities across claims and medical approvals processes.</li> <li>Lead end-to-end automation initiatives that improve efficiency, accuracy, and service quality.</li> <li>Establish strong automation governance, controls, and monitoring frameworks.</li> <li>Drive process re-engineering and standardization initiatives before automation deployment.</li> </ul> <h4>Operational excellence</h4> <ul> <li>Increase straight through processing (STP) rates across key operational processes.</li> <li>Reduce manual touchpoints and eliminate process inefficiencies.</li> <li>Improve turnaround times (TAT) and optimize cost per transaction.</li> <li>Monitor and enhance compliance, quality, and operational performance metrics.</li> <li>Lead continuous improvement initiatives to deliver sustainable operational gains.</li> </ul> <h4>Technology & innovation</h4> <ul> <li>Collaborate closely with operations, IT, digital, and data teams to implement automation solutions.</li> <li>Support the development and optimization of rules engines, AI-enabled adjudication, and workflow automation solutions.</li> <li>Lead user acceptance testing (UAT), validation activities, and accuracy monitoring.</li> <li>Analyze operational data and generate insights through dashboards and business intelligence tools.</li> <li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li> </ul> <h4>Process governance & stakeholder management</h4> <ul> <li>Act as the key liaison between operations, IT, and digital stakeholders.</li> <li>Conduct process mapping, gap analysis, and workflow assessments.</li> <li>Maintain up-to-date operational guidelines and process documentation.</li> <li>Ensure adherence to relevant healthcare insurance regulations and compliance requirements.</li> <li>Provide operational feedback and support for complex claims and workflow-related queries.</li> <li>Coordinate workflows effectively to meet agreed service levels and deadlines.</li> </ul> <h4>Team development</h4> <ul> <li>Support and coach junior team members through structured training and ongoing feedback.</li> <li>Foster a culture of innovation, continuous learning, and operational excellence.</li> </ul> <h4>What you bring</h4> <h4>Experience</h4> <ul> <li>5-8+ years of experience in health insurance, TPA, or healthcare operations.</li> <li>Minimum 5 years of practical medical insurance experience within a reputable insurer, broker, healthcare payer, or TPA environment.</li> <li>Proven experience leading process improvement, automation, or digital transformation initiatives.</li> <li>Hands-on experience with automation platforms, RPA solutions, rules engines, and workflow technologies.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong analytical capabilities and experience using operational data to drive decisions.</li> <li>Advanced proficiency in Power BI, Alteryx, and dashboard development.</li> <li>Advanced Excel skills and strong command of MS Office applications.</li> <li>Coding certification or demonstrated technical capability in automation-related technologies.</li> <li>Experience working with AI-enabled solutions, machine learning applications, or intelligent automation is highly desirable.</li> </ul> <h4>Professional skills</h4> <ul> <li>Exceptional communication and stakeholder management skills.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Ability to work effectively in cross-functional and multicultural environments.</li> <li>Proven capability to manage multiple priorities while maintaining high quality standards.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>AECOM is seeking Assistant Resident Engineer for highways and bridges project to be based on site in Bahrain. The Assistant Resident Engineer (ARE) will lead the site team and is responsible for managing the services' scope to ensure that the site activities are executed by following the construction documents and specifications and in compliance with Ministry of Works requirements.</p><br><p><strong>Job Duties</strong></p><br><ul><li>Reporting to the Resident Engineer (RE) and/ or Senior Resident Engineer (SRE)/ Senior Project Manager, the Assistant Resident Engineer (ARE) will assist and support the RE or SRE with a range of site activities and tasks to ensure that the site activities are executed and implemented by following the construction documents and specifications.</li><li>The ARE will liaise with all relevant Authorities and Clients regarding site related requirements and coordinate with the Discipline Engineers on site..</li><li>Supervises quality assurance inspection staff and sub-consultants to verify the work is performed in compliance with the plans and specifications;</li><li>Supports the RE/SRE in assuming the Engineer's Delegate role in administering the Contract Administration.</li><li>Monitors and assumes responsibility for the safety of AECOM’s staff and Contractor's personnel.</li><li>Coordinates and communicates with the Client, Authorities and Contractors personnel.</li><li>Processes daily project documentation and construction observations.</li><li>Prepares, issues and tracks Contractor’s Non-Conformance reports.</li><li>Reviews Inspectors’ and Sub-consultants’ Daily Work Reports.</li><li>Prepares correspondence to the Contractor and Client. </li><li>May provide technical direction to Engineers, Inspectors and Surveyors.</li><li>Leads Weekly Progress Meetings with the Client, Contractor and other team members in the absence of the RE.</li><li>Maintains project documents in accordance with Company and Client requirements.</li><li>Prepares monthly project status updates.</li><li>Performs other duties as required by the work and assigned by the RE/SRE. </li><li>Performs walk-downs and inspections of installed commodities to assure conformance with specifications and design.&nbsp;</li><li>Assumes people management responsibilities such as daily timekeeping, performance management, annual performance review and the development and mentoring of staff.</li><li>Should know FIDIC based contracts or equivalent.</li></ul><br>Qualifications<br><p><strong>Qualification</strong></p><br><ul><li>Bachelor’s Degree in Civil Engineering or a related field</li><li>MSC in Engineering, PMI/PMP preferred</li><li>undefined</li></ul><p><strong>Specific Skills Required</strong></p><br><ul><li>Having relevant experience in supervising marine bridges, underpasses or grade separated junctions. This experience is the determining factor for this role</li><li>Have working knowledge in supervising works as applicable</li><li>Management experience with the ability to lead a team and communicate and interact with all other infrastructure disciplines</li><li>Client coordination</li><li>Reporting and communication skills</li><li>undefined</li></ul><p><strong>Person Specification (Behavioral Attributes)</strong></p><br><ul><li>Must be pro-active, adaptable and a motivated team player.</li><li>Must have excellent communication, interpersonal and organizational skills.</li><li>Must be a self-starter and possess leadership qualities</li><li>Able to set priorities and meeting critical time deadlines</li><li>Able to interface with both clients and other inter-office discipline at a senior level</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 12 years of experience in civil engineering/bridges projects</li><li>Minimum of 5 years experience on marine bridges, underpasses or grade separated junctions</li></ul><p><strong>Additional Comments</strong></p><br><p>This is project specific opportunity for 24 to 36 months and depending on future requirements the appointment could be extended to wider projects in the region.</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and innovative Principal Transport Planner to join our dynamic team in Kingdom of Bahrain. As a key member of our organization, you will lead the delivery of transport planning services for projects, ensuring effective collaboration with team members and stakeholders. This role offers an exciting opportunity to shape the future of transportation in one of the world's most rapidly developing regions</p><br><p><strong>Duties &amp; Responsibilities</strong></p><br><ul><li>Lead and coordinate small to mid-size project teams, overseeing transport planning tasks and projects</li><li>Conduct comprehensive transport studies and provide expert technical guidance in areas such as traffic engineering, smart cities, and transport modeling</li><li>Develop and implement innovative solutions to complex transportation challenges</li><li>Manage project deliverables, task allocation, presentations, and reports to ensure high-quality outcomes</li><li>Engage with clients as a key point of contact for projects and proposals</li><li>Participate in interdisciplinary reviews and provide constructive feedback</li><li>Mentor and manage team members, fostering a collaborative and supportive working environment</li><li>Contribute to the strategic direction of the transport planning department</li><li>Stay abreast of industry trends and best practices to maintain the organization's competitive edge</li><li>Represent the company at client meetings, industry events, and stakeholder consultations</li></ul><br>Qualifications<br><p><strong>Qualification</strong></p><br><ul><li>Bachelor's degree in Engineering, Geography, Urban Planning, or a related field (required)</li><li>Master's degree in Transportation Engineering and Planning (preferred)</li><li>Membership in a professional institution or society such as CIHT, ICE, or TPS</li><li>Eligibility for chartership/certification/license from a recognized professional body (e.g., P.E., P.Eng., CEng, Chartered Transport Planner) is preferred</li></ul><p><strong>Specific skills required</strong></p><br><ul><li>Experience in preparing technical and commercial proposals for traffic studies and master planning services</li><li>Excellent communication skills and ability to engage effectively with clients and stakeholders</li><li>Adaptability to work in diverse cultural environments and willingness to travel locally within the UAE and regionally to neighboring countries</li><li>Innovative mindset with the ability to develop creative solutions to complex transportation challenges</li><li>Collaborative approach with strong interpersonal skills to work effectively in multidisciplinary teams</li></ul><p><strong>Person Specification (Personality Attributes)</strong></p><br><ul><li>Accuracy and good attention to detail.</li></ul><ul><li>High standard of work ethic and ability to use initiative.</li></ul><p><strong>Experience</strong></p><br><ul><li>15+ years of experience in transportation engineering and planning</li><li>Profound understanding of transport planning and modeling principles</li><li>Expertise in using industry-standard software such as Cube Voyager, PTV VISUM, SIDRA, Synchro, and HCS+</li><li>Strong technical writing skills and ability to prepare high-quality reports and presentations</li><li>Proven project management experience, including coordinating teams and managing workloads</li><li>Excellent knowledge of quality assurance/control processes and procedures in project delivery</li><li>Strong analytical and problem-solving skills with a detail-oriented approach</li><li>Demonstrated leadership abilities and experience in mentoring junior colleagues</li><li>Proficiency in statistical tools, database software packages, and GIS (e.g., ArcGIS)</li><li>Knowledge of road safety principles and practices</li><li>Must have experience in parking management, parking demand and supply</li><li>Should have experience in micro mobility studies and smart city projects</li></ul><p><strong>Additional Comments</strong></p><br><p>Authorised to work in Bahrain and previous registration with CRPEP preferred.</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"</p><br><p>Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.</p><br><p>With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.&nbsp;Bede</p><br><p>The Finance Associate will support the day-to-day financial operations of the company, contributing to the overall finance function across reporting, compliance, budgeting, and process improvement initiatives.</p><br><p>Working closely with internal departments, external vendors, regulators, auditors, and banking partners, the role will help ensure accurate financial management and compliance with applicable financial regulations and internal policies.</p><br><p>The role supports sound financial processes and efficient operations within a fast-paced and evolving fintech environment, ensuring compliance with IFRS, Shariah standards, and applicable CBB regulatory requirements.</p><br> <br> <br><br> What We Need From You <br> <p><b><span>Finance Operations</span></b></p><br><ul><li><p><span>Maintain accurate and up-to-date accounting records within the ERP system.</span></p><br></li><li><p><span>Support daily finance operations including accounts payable, receivable, bank reconciliations, journal entries, and general ledger activities.</span></p><br></li><li><p><span>Verify supplier invoices for accuracy, completeness, and compliance with contractual and regulatory requirements.</span></p><br></li><li><p><span>Track and follow up on supplier payments to ensure timely settlement and resolution of discrepancies.</span></p><br></li><li><p><span>Coordinate with internal stakeholders to ensure proper documentation and approval of transactions.</span></p><br></li><li><p><span>Finalise month-end and quarter/year-end closing activities to ensure timely and accurate reporting.</span></p><br></li><li><p><span>Prepare monthly schedules for prepayments, advances, payables to suppliers, and accruals.</span></p><br></li><li><p><span>Contribute to the improvement and documentation of finance processes and internal controls.</span></p><br></li><li><p><span>Ensure compliance with IFRS, Shariah standards, and applicable CBB regulatory requirements.</span></p><br></li><li><p><span>Provide support to internal and external auditors by preparing required documentation, schedules, and explanations.</span></p><br></li></ul><p><b><span> Reporting, Forecasting &amp; Budgeting</span></b></p><br><ul><li><p><span>Assist in the preparation of monthly, quarterly, and annual budgets and forecasts in coordination with relevant departments.</span></p><br></li><li><p><span>Support the development and updating of financial forecasts based on actual performance and business assumptions.</span></p><br></li></ul><ul><li><p><span>Assist with budget vs. actual variance analysis and support the preparation of explanations for significant deviations.</span></p><br></li></ul><ul><li><p><span>Coordinate with internal stakeholders to collect inputs and validate assumptions for budgeting and forecasting.</span></p><br></li><li><p><span>Prepare periodic financial presentations for management and board meetings.</span></p><br></li><li><p><span>Assist with management reporting and ad-hoc financial analysis as required.</span></p><br></li></ul><p><b><span>Cross-Functional Support &amp; Continuous Improvement</span></b></p><br><ul><li><p><span>Support cross-functional initiatives by providing timely financial information and operational assistance when required.</span></p><br></li><li><p><span>Assist with ad-hoc finance tasks and special projects as assigned.</span></p><br></li><li><p><span>Participate in continuous improvement initiatives to enhance efficiency, accuracy, and control within the finance function.</span></p><br></li></ul><p><span>Perform any other tasks as requested.</span></p><br> <br> <br><br> Qualifications and Education <br> <ul><li><p><span>Bachelor’s degree in Accounting, Finance, or a relevant field.</span></p><br></li><li><p><span>Professional qualifications such as ACCA, CPA, CMA, or CFA are preferred.</span></p><br></li><li><p><span>0-2 years of experience in finance operations, with good knowledge of accounting principles and practices.</span></p><br></li><li><p><span>Understanding of financial reporting frameworks including IFRS and CBB regulations.</span></p><br></li><li><p><span>Familiarity with regulatory and compliance requirements including Shariah principles within a regulated financial environment is an advantage.</span></p><br></li><li><p><span>Prior exposure in a Big 4 audit firm or a multinational financial institution is preferred.</span></p><br></li><li><p><span>Experience with Oracle or equivalent enterprise ERP system is preferred.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge <br> <ul><li><p><span>Sound knowledge of accounting principles and financial operations</span></p><br></li><li><p><span>Understanding of IFRS, Shariah standards, and CBB regulations</span></p><br></li><li><p><span>Proficiency in ERP systems, preferably Oracle</span></p><br></li><li><p><span>Strong analytical, organizational, and communication skills</span></p><br></li><li><p><span>Understanding of budgeting, forecasting, and variance analysis</span></p><br></li><li><p><span>Ability to analyse financial data and support management reporting</span></p><br></li><li><p><span>Capable of working independently and collaboratively across departments</span></p><br></li><li><p><span>Advanced proficiency in Microsoft Excel and Office applications</span></p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>

<p><h4>Description</h4> <p><strong>About Lucidya</strong><br> Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social Listening<\/li>\n<li>Managed Channels Analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Maintain highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers, and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <p>Ensure ongoing training and development of group reservation agents (wherever applicable).</p> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date with all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity; be widely trusted and seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning and applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical and procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>About Marriott International and The Ritz-Carlton</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p>The Officer Integrated Services plays a crucial role in enhancing the client journey by co-owning and supporting the delivery of seamless transacting and servicing experiences for Wealth and Retail Banking clients. This role demands a commitment to delivering operational excellence by aligning with client journey objectives, identifying opportunities to create competitive advantages, and managing change efficiently within the transacting and servicing domain. The officer works collaboratively with the Manager, Non-Financials, and cross-functional teams from Group and Country units to resolve trade-offs between competing priorities, ensuring operational continuity and client satisfaction. This position is based in Manama, Bahrain, offering a full-time office-based work style, specifically designed for Bahraini nationals.</p><br><br><p>The role requires an individual with strong analytical skills, effective stakeholder communication abilities, and a proactive approach to risk management. It offers a unique opportunity to participate in the digitisation and transformation initiatives aimed at creating best-in-class operational processes that align with regulatory standards while meeting clients' evolving needs. The successful candidate will demonstrate dedication to upholding operational policies and advocating for fair and timely client outcomes, strengthening the bank’s reputation and service commitment across diverse banking segments including Retail, Wealth, Commercial, and Corporate banking.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Strategy and Operational Excellence</strong><br>The officer is responsible for executing transactions strictly in line with established procedures and service level agreements, ensuring compliance and accuracy at every step. Taking a pivotal role in supporting digital transformation strategies, the officer will contribute to reshaping processes for enhanced operational efficiency and improved client satisfaction.</p><br><br> <p><strong>Business Knowledge and Cross-Segment Awareness</strong><br>Demonstrating a solid understanding of account services guidelines and policies, the role requires awareness of the banking business encompassing Wealth and Retail Banking, Commercial Banking, and Corporate and Institutional segments, ensuring consistent quality delivery across all relevant product lines.</p><br><br> <p><strong>Process Management and Client Interaction</strong><br>Key responsibilities include managing critical operational functions such as backing up statement and advice printing and dispatch processes, overseeing vendor invoice accruals, and processing payment activities as per defined standards. The officer will handle cheque book issuance, liaising with vendors for timely personalization, and oversee debit and credit card distribution and renewal services. Timely escalation of exceptions and monitoring of end-of-day process reports ensure continued operational reliability.</p><br><br> <p>The role also encompasses customer complaint handling across multiple channels, including digital platforms like CEMS, resolving queries related to account opening, Internet Banking, ATM services, and statements, thus maintaining high levels of customer service and operational response.</p><br><br> <br><p>Our organisation values a collaborative environment where each team member contributes to shared success. As part of the Integrated Services team, you will play a vital role in supporting seamless banking operations, adapting to evolving business needs, and engaging directly with internal teams and external partners to foster an efficient service culture.</p><br><br> <br><p>In this role, being resilient and adaptable is key. You will be expected to embrace continuous learning, applying feedback constructively to improve processes and client outcomes. Effective prioritisation and clear communication with stakeholders across different functions will be essential in managing competing demands and delivering sustainable improvements.</p><br><br> <br><p>The Officer Integrated Services is expected to maintain a proactive approach to risk and compliance, ensuring all processes comply with regulatory requirements and internal controls. This diligence drives client trust and supports the bank's commitment to ethical banking practices.</p><br><br> <br><p>Demonstrating integrity and a customer-first mindset, the role demands attention to detail and a solution-oriented approach to everyday challenges. The successful candidate will work collaboratively across teams, actively contributing to a culture that prizes innovation, accountability, and operational excellence.</p><br><br> <br><p>This opportunity offers exposure to diverse banking products and operational frameworks within a dynamic, international banking environment. The officer’s role in bridging client needs with operational capabilities will be critical in supporting the bank’s mission to drive commerce and prosperity responsibly.</p><br><br><b>Skills and Experience</b> <br><br><ul><li><strong>Data Analytics &amp; Science:</strong> Utilize data-driven insights to support operational decisions and identify process improvements.</li><li><strong>Product Knowledge:</strong> Deep understanding of Wealth, Retail, Commercial, and Corporate banking products and services.</li><li><strong>Risk &amp; Compliance Management:</strong> Apply robust risk assessment practices to uphold regulatory and internal standards.</li><li><strong>Stakeholder Engagement:</strong> Build and maintain effective relationships with internal stakeholders and external partners to facilitate smooth operations.</li><li><strong>Process Optimisation and Cost Management:</strong> Identify opportunities to streamline workflows while managing operational costs effectively.</li><li><strong>Project Management:</strong> Support and contribute to change initiatives and transformation projects that enhance operational efficiency.</li><li><strong>Customer-Centric Approach:</strong> Exhibit strong commitment to resolving client issues and enhancing the overall client experience.</li></ul><br><b>Qualifications</b> <br><br><ul><li>Solid understanding of banking operations and the regulatory environment that governs financial institutions.</li><li>Comprehensive knowledge of Wealth and Retail Banking products and associated control measures to manage operational and compliance risks.</li><li>Awareness of current trends and regulatory requirements within banking to ensure ongoing compliance and risk mitigation.</li><li>Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.</li><li>Demonstrated ability to manage multiple tasks effectively within a fast-paced environment.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Bahrain </div> </div>