UI developer Jobs
575 Jobs Found
<h2 class="h5">Job description</h2>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> IT Operations Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum bachelor’s degree.</li></ul><p><strong>Experience</strong></p><br><p>Minimum 1-2 years of experience in IT Operations.</p><br><p><strong>Scope of the Job:</strong></p><br><ul><li>Running all operation tasks on all mission critical Banking applications</li><li>Monitor and ensure service availability for 24x7 hours.</li><li>Take Data Backup of all Business Applications.</li><li>Ensure data replication main sites to DR site (Bahrain and London).</li><li>Escalate user reported and system/application faults.</li><li>Takeover first-levels help desk responsibility after normal working hours.</li><li>Support other IT teams.</li></ul><p><strong>Areas of Knowledge / Experience</strong></p><br><ul><li>Data Center Operations experience in monitoring, incident handling and escalation</li><li>Should have worked on Banking domain / Financial institutions.</li><li>Working Knowledge on DB like Oracle, SQL Server Databases.</li><li>IT Certifications in Windows, Linux, SQL etc. Will be added advantage.</li><li>Non-IT certifications like ITIL is plus.</li></ul><p><strong>Principle responsibilities:</strong></p><br><ul><li>Running IT operations like End of Days, Start of Day, Backups, Restores and replication etc.</li><li>Knowledge of the bank operation procedures to give support to the Bank for round the clock.</li><li>Knowledge of operating systems including Windows, Solaris, Linux.</li><li>Knowledge of Hardware components and their functions.</li><li>Knowledge of the bank data replication procedures.</li><li>Knowledge of how to use Help Desk application.</li><li>Able to manage and maintain Backup / Restore procedures.</li><li>Monitoring the database performance and tune the memory, I/O, SQL etc. escalate when necessary</li><li>Database recovery in case of failure.</li><li>Knowledge of how to activate and operate the disaster recovery centers.</li><li>Monitor & escalate database growth and disk space.</li><li>Monitor & escalate the alert log files for the possible database problems.</li><li>Monitor the offline & online cold backup using Veritas NetBackup and VEEAM software’s.</li><li>Monitor alerts and Job flows on Control-M</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> IT Operations Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum bachelor’s degree.</li></ul><p><strong>Experience</strong></p><br><p>Minimum 1-2 years of experience in IT Operations.</p><br><p><strong>Scope of the Job:</strong></p><br><ul><li>Running all operation tasks on all mission critical Banking applications</li><li>Monitor and ensure service availability for 24x7 hours.</li><li>Take Data Backup of all Business Applications.</li><li>Ensure data replication main sites to DR site (Bahrain and London).</li><li>Escalate user reported and system/application faults.</li><li>Takeover first-levels help desk responsibility after normal working hours.</li><li>Support other IT teams.</li></ul><p><strong>Areas of Knowledge / Experience</strong></p><br><ul><li>Data Center Operations experience in monitoring, incident handling and escalation</li><li>Should have worked on Banking domain / Financial institutions.</li><li>Working Knowledge on DB like Oracle, SQL Server Databases.</li><li>IT Certifications in Windows, Linux, SQL etc. Will be added advantage.</li><li>Non-IT certifications like ITIL is plus.</li></ul><p><strong>Principle responsibilities:</strong></p><br><ul><li>Running IT operations like End of Days, Start of Day, Backups, Restores and replication etc.</li><li>Knowledge of the bank operation procedures to give support to the Bank for round the clock.</li><li>Knowledge of operating systems including Windows, Solaris, Linux.</li><li>Knowledge of Hardware components and their functions.</li><li>Knowledge of the bank data replication procedures.</li><li>Knowledge of how to use Help Desk application.</li><li>Able to manage and maintain Backup / Restore procedures.</li><li>Monitoring the database performance and tune the memory, I/O, SQL etc. escalate when necessary</li><li>Database recovery in case of failure.</li><li>Knowledge of how to activate and operate the disaster recovery centers.</li><li>Monitor & escalate database growth and disk space.</li><li>Monitor & escalate the alert log files for the possible database problems.</li><li>Monitor the offline & online cold backup using Veritas NetBackup and VEEAM software’s.</li><li>Monitor alerts and Job flows on Control-M</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> IT Support Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum bachelor’s degree.</li></ul><p><strong>Experience</strong></p><br><p>Minimum 1-2 years of experience in IT Operations.</p><br><p><strong>Scope of the Job:</strong></p><br><ul><li>Running all operation tasks on all mission critical Banking applications</li><li>Monitor and ensure service availability for 24x7 hours.</li><li>Take Data Backup of all Business Applications.</li><li>Ensure data replication main sites to DR site (Bahrain and London).</li><li>Escalate user reported and system/application faults.</li><li>Takeover first-levels help desk responsibility after normal working hours.</li><li>Support other IT teams.</li></ul><p><strong>Areas of Knowledge / Experience</strong></p><br><ul><li>Data Center Operations experience in monitoring, incident handling and escalation</li><li>Should have worked on Banking domain / Financial institutions.</li><li>Working Knowledge on DB like Oracle, SQL Server Databases.</li><li>IT Certifications in Windows, Linux, SQL etc. Will be added advantage.</li><li>Non-IT certifications like ITIL is plus.</li></ul><p><strong>Principle responsibilities:</strong></p><br><ul><li>Running IT operations like End of Days, Start of Day, Backups, Restores and replication etc.</li><li>Knowledge of the bank operation procedures to give support to the Bank for round the clock.</li><li>Knowledge of operating systems including Windows, Solaris, Linux.</li><li>Knowledge of Hardware components and their functions.</li><li>Knowledge of the bank data replication procedures.</li><li>Knowledge of how to use Help Desk application.</li><li>Able to manage and maintain Backup / Restore procedures.</li><li>Monitoring the database performance and tune the memory, I/O, SQL etc. escalate when necessary</li><li>Database recovery in case of failure.</li><li>Knowledge of how to activate and operate the disaster recovery centers.</li><li>Monitor & escalate database growth and disk space.</li><li>Monitor & escalate the alert log files for the possible database problems.</li><li>Monitor the offline & online cold backup using Veritas NetBackup and VEEAM software’s.</li><li>Monitor alerts and Job flows on Control-M</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>The Specialist – General Ledger & Accounts Payable will play a crucial role in ensuring the accuracy, integrity, and efficiency of the financial records within the financial operations department. He/she will be responsible for maintaining the general ledger, supporting the accounts payable operations, performing month-end close activities, and supporting financial reporting processes.</span></p><br> <br> <br><br> Main Responsibilities and Duties <br> <ul><li><p><span>Maintenance of the general ledger for the Company including subsidiaries, journal entry preparation, account reconciliations, and ledger analysis.</span></p><br></li><li><p><span>Ensure adherence to accounting policies, procedures, and internal controls to safeguard the integrity of financial data.</span></p><br></li><li><p><span>Support the month-end close process, coordinating with cross-functional teams to ensure accurate and timely financial reporting.</span></p><br></li><li><p><span>Review/ finalize journal entries, accruals, and adjustments to ensure completeness and accuracy of financial statements.</span></p><br></li><li><p><span>Support financial reporting activities, including the preparation of monthly, quarterly, and annual financial statements in accordance and company policies.</span></p><br></li><li><p><span>Collaborate with internal and external auditors to facilitate audits and address any audit findings or inquiries.</span></p><br></li><li><p><span>Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of general ledger processes.</span></p><br></li><li><p><span>Implement best practices and streamline workflows to optimize resource utilization and minimize errors.</span></p><br></li><li><p><span>Provide training, coaching, and mentorship to team members to enhance their skills in accounting and finance.</span></p><br></li><li><p><span>Stay updated on accounting standards, regulations, and industry trends, and share knowledge with the team.</span></p><br></li><li><p><span>Collaborate with other departments, such as Accounts Payable, Accounts Receivable, and Financial Planning & Analysis, to ensure alignment and accuracy of financial data.</span></p><br></li><li><p><span>Ensure the invoice processing and payments maintaining accuracy, completeness, and compliance with company policies and procedures.</span></p><br></li><li><p><span>Maintain relationships with vendors and suppliers, addressing any issues or concerns related to accounts payable transactions.</span></p><br></li><li><p><span>Identify opportunities to streamline accounts payable processes and improve efficiency through automation, standardization, and best practices while ensuring compliance with accounting standards.</span></p><br></li><li><p><span>Support the month-end and year-end close processes, including accruals, reconciliations, and financial reporting related to GL/ accounts payable.</span></p><br></li><li><p><span>Perform any other related tasks as requested.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge Required: <br> <ul><li><p><span>Extensive knowledge of accounting principles, and a proactive approach to problem-solving.</span></p><br></li><li><p><span>Competence to handle both Business users and Suppliers under the AP function</span></p><br></li></ul> <br> <br><br> Qualification and Experience <br> <ul><li><p>Bachelor degree in accounting or finance.</p><br></li><li><p>Professional qualifications such as ACCA is preferred.</p><br></li><li><p>5+ years of relevant experience in finance/accounting.</p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>
<p><h4>Position summary</h4>
<p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales & Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Downtown Rotana Hotel. Manama, Bahrain.<br><br>As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure<br>• Maintain effective communication with all related departments to ensure smooth service delivery<br>• Maintain an up to date knowledge of the hotel and local services <br>• Maintain awareness of guest profile through Opera guest profile system<br>• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out<br>• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner<br>• Deliver morning newspapers to rooms<br>• Deliver guest messages and other deliveries immediately without delay in a professional manner<br>• Ensure concierge desk and store room is clean tidy and well organized</p> </div>
<p>We are seeking a dedicated and experienced Restaurant Supervisor to oversee daily front-of-house operations and ensure excellent guest service. This role involves managing staff scheduling, training new and junior team members, resolving customer complaints, managing bar inventory, and working closely with the Head Chef and back-of-house (BOH) team on promotions and upselling.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and manage FOH staff schedules to ensure adequate coverage</li><li>Train and support new and junior staff in service standards and procedures</li><li>Handle and resolve customer complaints in a professional and timely manner</li><li>Monitor and manage bar inventory, placing orders as needed</li><li>Coordinate with Head Chef and BOH team on new menu items and promotions</li><li>Lead upselling initiatives to maximize revenue</li><li>Ensure smooth daily operations and maintain high service quality</li><li>Enforce hygiene, safety, and cleanliness standards in all service areas</li><li>Support FOH team during busy shifts and lead by example</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Proven experience as a Restaurant Supervisor or similar role</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer service abilities</li><li>Knowledge of bar operations and inventory control</li><li>Ability to multitask and stay calm under pressure</li><li>Flexibility to work evenings, weekends, and holidays</li><li>Familiarity with POS systems and basic reporting tools</li></ul>
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<p>The waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. She is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.</p><br></li><li><p>Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.</p><br></li><li><p>Have an extensive knowledge of the menu’s and other F&B outlets.</p><br></li><li><p>Serving in either conference rooms or F&B outlets if required.</p><br></li><li><p>Taking orders from the guests, explaining the menu and advising the guest on their decision-making.</p><br></li><li><p>Liaising with management for advice if required.</p><br></li><li><p>Communicating with the kitchen about the orders and being very clear about special wishes of guests.</p><br></li><li><p>Consistently upsell of food & beverages and making guests aware of promotions.</p><br></li><li><p>If necessary preparing orders like drinks and preparing snacks, bread.</p><br></li><li><p>Serving at parties and reception if required.</p><br></li><li><p>Dealing with the payments and doing closure paperwork if required.</p><br></li><li><p>Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.</p><br></li><li><p>Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.</p><br></li><li><p>Responsible for cleaning tasks during and after service.</p><br></li><li><p>Provide the perfect service experience for restaurant patrons</p><br></li><li><p>Ensure the guest feels important and welcome in the restaurant</p><br></li><li><p>Ensure hot food is hot and cold food is cold</p><br></li><li><p>Adhere to timing standards for products and services</p><br></li><li><p>Look for ways to consolidate service and increase table turns</p><br></li><li><p>Present menu, answer questions, and make menu recommendations</p><br></li><li><p>Serve customers in an accommodating manner</p><br></li><li><p>Apply positive suggestive sales approach to guide guests</p><br></li><li><p>Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates</p><br></li><li><p>Look for ways to avoid waste and limit costs</p><br></li><li><p>Assist in keeping the restaurant clean and safe</p><br></li><li><p>Deliver food and beverages to any table as needed</p><br></li><li><p>Must follow all cash handling policies and procedures</p><br></li><li><p>Report to property on time and in proper uniform</p><br></li><li><p>Process payments of food and drink orders with the cash register</p><br></li><li><p>Coordinate with kitchen staff to deliver accurate food orders</p><br></li><li><p>Making sure that all the guest areas look immaculate.</p><br></li><li><p>Attend departmental meetings if required.</p><br></li></ul> </div>
<p><strong>Job description:</strong></p><p>Must be female and have experience in Fine Dining</p><p>Must be located in Bahrain</p><p>if you have a background in Fine Dining, purchasing and procurement within the hospitality/F&B industry, we would love to hear from you.</p><p>Responsibilities for this role include:</p><ul><li><p>Coordinate daily Front of the House and Back of the House restaurant operations</p></li><li><p>Deliver superior service and maximize customer satisfaction</p></li><li><p>Respond efficiently and accurately to customer complaints</p></li><li><p>Organize and supervise shifts</p></li><li><p>Appraise staff performance and provide feedback to improve productivity</p></li><li><p>Estimate future needs for goods, kitchen utensils and cleaning products</p></li><li><p>Ensure compliance with sanitation and safety regulations</p></li><li><p>Manage restaurant’s good image and suggest ways to improve it</p></li><li><p>Promote the brand in the local community through word-of-mouth and restaurant events</p></li><li><p>Recommend ways to reach a broader audience (e.g. discounts and social media ads)</p></li><li><p>Train new and current employees on proper customer service practices</p></li><li><p>Implement policies and protocols that will maintain future restaurant operations</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications for this role include:</p><ul><li><p>Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role in Fine Dining</p></li><li><p>Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff</p></li><li><p>Familiarity with restaurant management software</p></li><li><p>Strong leadership, motivational and people skills</p></li><li><p>Acute financial management skills</p></li><li><p>BSc degree in Business Administration; hospitality management</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>The Roaming Products and Services Consultant is accountable for shaping and accelerating the commercial performance of Zain Bahrain's roaming connectivity portfolio, covering Zain Roaming Passes and roaming eSIM products. The role provides strategic and hands-on support across proposition design, pricing, market coverage, digital acquisition, customer journeys, partnerships, performance analytics and go-to-market execution. The Consultant will work closely with Consumer Products and Services, Wholesale, Digital, Technology, CVM, Marcom, Customer Care, Finance and relevant external partners to grow revenue and profitability, improve customer experience and establish a differentiated and scalable travel connectivity proposition. This is a temporary, project-based consultancy position.</p><p><b>What We Need From You</b></p><ul><li>Develop and maintain an integrated strategy and product roadmap for Zain Roaming Passes and eSIM roaming products aligned with consumer priorities and travel trends.</li><li>Define clear market positioning, target segments and roles for each proposition, minimizing overlap and maximizing cross-sell across the portfolio.</li><li>Own commercial performance reviews covering revenue, gross margin, activations, active users, conversion, repeat purchase, ARPU and customer acquisition cost.</li><li>Prepare annual business plans, forecasts, budgets and commercial targets and recommend corrective actions when performance is below plan.</li><li>Design and continuously optimize roaming passes and eSIM propositions, including pricing, allowances, validity, destinations, coverage and promotional mechanics.</li><li>Conduct competitor, market and international benchmarking across mobile roaming, travel eSIM and digital travel services to identify growth opportunities.</li><li>Work with Wholesale Roaming, Finance and partners to assess costs, improve margins and support the optimization of commercial terms.</li><li>Develop market-prioritization models based on travel volumes, customer demand, wholesale cost, competitive intensity and revenue potential.</li><li>Lead go-to-market planning for launches, enhancements and campaigns, ensuring readiness across communications, channels, systems, support and customer terms.</li><li>Develop digital acquisition and conversion plans across the Zain App, websites, paid media, social channels, CRM and other channels.</li><li>Design and optimize end-to-end customer journeys, including discovery, purchase, eSIM installation, activation, payment, usage monitoring, renewal and support.</li><li>Identify operational and customer pain points and coordinate with Technology, Digital, Customer Care and vendors to resolve them within agreed timelines.</li><li>Develop lifecycle and contextual engagement journeys, including pre-travel recommendations, arrival triggers, allowance alerts, renewal, cross-sell and win-back campaigns.</li><li>Establish dashboards and recurring performance reports, providing management with actionable insights, risks, opportunities and recommendations.</li><li>Analyze product, market and customer cohorts to improve conversion, usage, retention, repeat purchase, revenue and profitability.</li><li>Support the development and management of strategic partnerships with airlines, airports, travel platforms, insurers, payment providers and lifestyle partners.</li><li>Monitor service performance and key operational KPIs, including provisioning, payment success, activation success, service availability, complaints and SLA adherence.</li><li>Ensure products, campaigns and customer communications comply with regulatory, legal, data privacy, fraud-control and internal governance requirements.</li><li>Transfer knowledge, document processes and provide guidance to internal teams, while performing other related assignments requested by Senior Management.</li></ul><p><b>Education and Experience</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Telecommunications, Finance, Economics or a relevant field. A Master's degree, MBA, or certification in product management, digital commerce or telecom roaming is an advantage.</li><li>8 to 10 years of experience in telecom, roaming, digital products, eSIM, product management or commercial strategy.</li><li>Demonstrated experience managing or advising on roaming propositions, digital travel products, international eSIM or adjacent connectivity services.</li><li>Proven track record in product commercialization, pricing, business cases, revenue and margin optimization, go-to-market execution and cross-functional delivery.</li></ul><p>Skills and Knowledge</p><ul><li>Strong knowledge of retail and wholesale roaming economics, roaming passes, eSIM and digital connectivity business models.</li><li>Commercial and financial acumen, including pricing, forecasting, profitability analysis and business-case development.</li><li>Strong analytical skills and proficiency in dashboards, BI tools and performance reporting.</li><li>Knowledge of digital commerce, customer journeys, product management and go-to-market practices.</li><li>Excellent stakeholder management, negotiation, presentation and influencing skills, with the ability to work independently and drive outcomes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Job Overview</strong><br>At Alzayani Investments, we are seeking a highly skilled and versatile IT Support Officer to join our team. This position requiring a unique blend of traditional enterprise IT expertise and a deep understanding of modern smart-device ecosystems.</p><br><br><p>You will act as the escalation point for complex technical issues while taking primary ownership of configuring, supporting, and maintaining a wide array of personal and connected devices. The ideal candidate is a proactive problem-solver who is just as comfortable managing a Windows Server environment as they are troubleshooting a smart home integration or a mobile device.<br><strong>Key Responsibilities</strong></p><br><br><ul><li><p>End-to-End Technical Support: Provide comprehensive Level 1, Level 2, and Level 3 support to users, ensuring the rapid and professional resolution of complex hardware and software issues.</p><br><br></li><li><p>Personal Device & Mobile Management: Serve as the primary support lead for all personal and mobile devices. Set up, configure, and troubleshoot iOS and Android smartphones, tablets, and personal computing devices.</p><br><br></li><li><p>Smart Ecosystems & AV Support: Install, configure, and troubleshoot Smart TVs, media streaming boxes (Apple TV, Android TV), and smart home/office automation systems.</p><br><br></li><li><p>CCTV & ELV Systems: Support, maintain, and troubleshoot Extra Low Voltage (ELV) infrastructure, including IP CCTV camera systems, access control, and related physical security tech.</p><br><br></li><li><p>Network & Wireless Infrastructure: Manage and troubleshoot network connectivity issues across LAN, WAN, and complex wireless (Wi-Fi) deployments. Handle L2/L3 network troubleshooting involving switches, routers, and access points.</p><br><br></li><li><p>Server Administration: Assist in the administration and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP.</p><br><br></li><li><p>Documentation & Vendor Management: Maintain accurate IT inventory, document system configurations, and liaise with third-party vendors and service providers for specialized equipment repairs.<br></p><br><br></li></ul><p><strong>Qualifications</strong></p><br><br><ul><li><p>Bachelor's degree in Computer Science, Information Technology or a related field.</p><br><br></li><li><p>Minimum of 3 years of experience in a similar role, preferably in the investment or financial sector.</p><br><br></li><li><p>Strong knowledge of hardware and software systems, including Windows and Microsoft Office.</p><br><br></li><li><p>Experience with troubleshooting network connectivity and performance issues.</p><br><br></li><li><p>Knowledge of security protocols and best practices.</p><br><br></li><li><p>Excellent communication and interpersonal skills.</p><br><br></li><li><p>Ability to work independently and in a team environment.</p><br><br></li><li><p>Proactive and able to prioritize tasks effectively.</p><br><br></li></ul><br>
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<p>Job Summary The Paymaster / General Cashier is responsible for managing payroll processing and handling all cash transactions within the hotel. This role ensures accuracy, security, and compliance with financial policies while supporting smooth financial operations. Key Responsibilities Payroll Management (Paymaster Duties) Prepare and process monthly payroll for all hotel employees. Ensure accuracy of salaries, overtime, deductions, and bonuses. Maintain payroll records and employee financial data. Coordinate with P&C regarding attendance, leaves, and final settlements. Ensure compliance with labor laws and internal policies. Cash Handling (General Cashier Duties) Receive, verify, and record daily cash collections from all hotel outlets. Prepare daily bank deposits and ensure timely submission. Maintain the general cashier float and petty cash. Reconcile cash receipts with reports from Front Office and F&B. Investigate and report any discrepancies. Controls & Compliance Ensure strict adherence to internal control procedures. Safeguard all cash and financial documents. Assist in internal and external audits. Maintain proper documentation for all transactions. Reporting Prepare daily cash reports and summaries. Assist Chief Accountant in financial reporting. Maintain accurate records for payroll and cash transactions.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree in Accounting, Finance, or related field. 3 years of experience in similar role in hospitality. Experience in payroll systems and cash handling. Familiarity with hotel systems. Skills & Competencies High level of accuracy and attention to detail. Strong numerical and analytical skills. Integrity and trustworthiness (very important). Ability to handle confidential information. Good communication and coordination skills. Ability to work under pressure and meet deadlines.</p>
<p>The Executive Housekeeper directs all housekeeping and laundry operations, ensuring flawless cleanliness, maintenance, and luxury presentation throughout guest rooms and public areas, while building operational department structures prior to launch.</p><p>Pre-Opening Readiness: Establish operating procedures, design cleaning schedules, build the departmental manning guide, select linens/amenities, and manage the setup and handover of all guest rooms and public areas before launch.</p><p>Daily Operations: Direct housekeeping, laundry, and public area teams to maintain high standards of hygiene, aesthetic appeal, and guest room presentation.</p><p>Team Leadership & Training: Recruit, onboard, schedule, and train housekeeping staff on luxury cleanliness protocols, chemical handling, and safety standards.</p><p>Inventory & Budget Control: Oversee operating budgets, control linen and supply inventories, and manage contractor relationships (e.g., laundry, pest control, specialized cleaning).</p><p>Cross-Departmental Collaboration: Work closely with Engineering for room maintenance resolution and Front Office to ensure efficient room turnarounds and turnover times.</p><p>Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth.</p><p>We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences. Be part of a legacy, build your future. Discover the possibilities at Kempinski.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years as Executive Housekeeper or Deputy in a luxury hotel, with proven pre-opening project experience preferred.</p><p>Diploma or Bachelor s degree in Hospitality Management or related field.</p><p>Strong knowledge of PMS systems (e.g., Opera Housekeeping module), fabric care, sanitation standards, and operating budget management.</p><p>Sharp attention to detail, strong leadership, organisational agility, and fluent business communication in English.</p>
<p><strong>Job Summary</strong></p><p>To facilitate the VISA application process & handle front office & back-office operations conducted at the respective Visa Application Centers (VACs).</p><br/><p><strong>Key Responsibilities</strong></p><ul><li>Document scrutiny and collection of applications for visa processing</li><li>Handle customer/applicant queries personally or via email, telephone.</li><li>Handle cash and bank related transactions if assigned and ensure 100% accuracy</li><li>Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.</li><li>Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.</li><li>Maintain compliance to the standard operating procedures, manuals etc. without deviation in process</li><li>Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.</li><li>Encourage applicants to provide feedback on services provided and their overall experience at the application center.</li><li>Ensure that the entire process is completed within the mandated Turn Around Time</li><li>Assist Deputy Manager/Operations Manager in execution of WB Project</li><li>Ensure judicious use of natural resources</li><li>Adhere to the environment health and safety policy/objectives and guidelines of the organization.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><p>Education - Pursuing Graduation (Minimum 12 years of Formal Education). Additional: Graduate or global equivalent</p><p><br></p><p>Experience - Minimum 1- 2 years' experience in Customer Services preferably in the Service or Hospitality industry.</p><p><br></p><p><strong>Skills:</strong></p><ul><li><br></li></ul><ul><li><p>Exceptional attention to detail and accuracy in data entry.</p></li><li><p>Strong verbal communication skills in English and German are desired for this position.</p></li><li><p>Proficiency in additional languages is a definite plus.</p></li><li><p>Excellent customer service skills with a patient and empathetic approach.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Proficient in using computers and standard office software.</p></li></ul><p><br></p>
<p>Role Overview We are seeking a qualified and experienced Assistant Manager Electrical Engineer to actively promote, market, and sell Navitas diesel generators and related power solutions. The ideal candidate will possess strong technical understanding, excellent communication skills, team management abilities, and a proven ability to build and maintain customer relationships.</p><p><b>Key Responsibilities</b></p><ul><li>Sales & Business Development: Identify and develop new business opportunities in the power solutions market.</li><li>Promote and sell diesel generators and related electrical products.</li><li>Prepare and deliver technical presentations tailored to customer needs.</li><li>Customer Engagement & Relationship Management: Manage and maintain relationships with clients, consultants, and contractors.</li><li>Conduct site visits to understand customer power requirements and propose solutions.</li><li>Provide pre-sales technical support and post-sales coordination.</li><li>Technical & Pre-Sales Support: Provide technical support during the pre-sales stage, including solution selection, system configuration support, and clarification of technical requirements in coordination with internal teams.</li><li>Tendering & Pricing: Review technical specifications, BOQs, and tender documents.</li><li>Prepare quotations, proposals, and commercial offers.</li><li>Negotiate pricing and contract terms with customers.</li><li>Market Intelligence: Monitor market trends, competitor activities, and project developments.</li><li>Recommend strategic initiatives to enhance market presence.</li><li>Collaboration: Coordinate with internal engineering, production, and service teams to ensure customer satisfaction.</li><li>Support marketing activities such as events, exhibitions, and product launches.</li><li>Quality & Process Compliance: Ensure all sales and related activities are carried out in compliance with approved quality standards, established processes, procedures, and company policies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelors degree in Electrical or Mechanical Engineering (or related field).</li><li>Experience: Minimum 4 to 7 years of experience in sales of diesel generators, power solutions, or heavy electrical equipment.</li><li>Strong network with contractors, EPCs, consultants, and end users (preferred).</li><li>Good knowledge of market dynamics, customer requirements, competitors product offerings, etc.</li><li>Skills: Solid understanding of diesel generator sizing, specifications, and configurations.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to interpret technical documents, customer requirements and prepare compliance statements.</li><li>Self-motivated, results-driven, and able to work independently.</li><li>Driving License: Valid GCC Driving License Mandatory)</li></ul>
<p>MAIN OBJECTIVES</p><p>The Digital Marketing Specialist will support Gulf Air’s email campaign operations and reporting as well as regular and ad hoc digital reporting. And develop cross-marketing and testing campaigns in addition to supporting email campaign setup.</p><p><br></p><p>He/she will contribute to the briefing process and support the delivery of campaigns to meet exacting deadlines by managing each step in the workflow. The job holder will need some basic coding ability in HTML.</p><p><br></p><p>Responsible for the execution and optimisation of the digital display campaigns, Search Engine Optimisation and Search Engine Marketing. Moreover, to improve conversion rates for digital marketing campaigns and Gulf Air’s website and subsites.</p><p><br></p><p>Responsible for daily iteration of digital marketing campaigns through all areas of the campaign's life cycle, with high focus on building the social media presence of the brand, using tags, promotions, user engagement and knowledge of algorithms.</p><p><br></p><p>MAIN DUTIES</p><p>Supports and proactively manage the development and execution of all digital marketing initiatives including social media, website, and automation programs. Moreover, help improve position of ecommerce platforms.</p><p><br></p><p>Develop a website traffic plan and create goals and benchmarks to meet.</p><p><br></p><p>Optimize website and social media channels for SEO as well as usability.</p><p><br></p><p>Execute and track Search Engine Optimisation and Search Engine Marketing campaigns.</p><p><br></p><p>Develop social media plans and owns the social media content calendar, and direct efficient use of paid search.</p><p><br></p><p>Prepare online newsletters and promotional emails and organize their distribution through various channels.</p><p><br></p><p>Provide creative ideas for content marketing and update website.</p><p><br></p><p>Collaborate with the team to improve user experience.</p><p><br></p><p>Track campaign ROI (Return on Investment) and provide insights for marketing based on data performance.</p><p><br></p><p>Manage social media channels, including publishing content and actively monitor its effectiveness and results.</p><p><br></p><p>Manage daily operations of social media channels, including theme, skin, or layout changes, when appropriate.</p><p><br></p><p>Monitor conversations and consumer comments, report opportunities and take appropriate action.</p><p><br></p><p>Ensuring all digital marketing campaigns are delivered on time and within budget</p><p><br></p><p>A/B Testing campaigns to trial new ideas for effectiveness</p><p><br></p><p>Working to strict deadlines and KPI’s as set by the Manager Digital Operations</p><p><br></p><p>Supporting the Marketing team in uploading content across our websites and portals.</p><p><br></p><p>Establish a variety of automated campaigns to support customer lifecycle marketing</p><p><br></p><p>Segment audiences and optimize campaigns to increase effectiveness</p><p><br></p><p>Identify additional digital channels to regularly communicate Gulf Air products and offerings to target audience</p><p><br></p><p>Leverage research and competitive intel to position Gulf Air as the airline of choice</p><p><br></p><p>Review website regularly: check links, enhance user experience, assure site is easy-to-navigate and runs at optimal performance</p><p><br></p><p>Check originality of site, ensuring content is not duplicated on other platforms</p><p><br></p><p>Serve as a brand ambassador to ensure all material consistently portrays the Gulf Air brand promise, identity and positioning</p><p><br></p><p>Follow campaign operations best practices as developed by the Digital Operations Manager.</p><p><br></p><p>EDUCATION</p><p>Bachelor’s in Web Media, Multi Media, Marketing or equivalent.</p><p><br></p><p>EXPERIENCE</p><p>Minimum 3-5 years of experience in digital marketing with good industry knowledge.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Our first class Spa & Recreation Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Spa & Recreation Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p><p>Key Responsibilities of the Spa & Recreation Receptionist:</p><ul><li>Supports the smooth running of the Spa & Recreation department, where all aspects of the guest journey and experience are delivered to the highest level.</li><li>Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.</li><li>Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.</li><li>Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.</li><li>Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.</li><li>Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Local Hire is preferred</li><li>Experience in front office beneficial but not essential.</li><li>Arabic speaker is preferred.</li><li>Hands-on approach with a can-do work style.</li><li>one year experience at the same role is preferred.</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>Ability to find creative solutions taking ownership for duties and tasks assigned</li><li>Personal integrity, with the ability to work in an environment that demands excellence</li><li>Experience of working with IT systems on various platforms</li><li>Strong communication skills</li></ul>
<p>This pivotal role involves creating exceptional guest experiences. Your responsibilities revolve around managing reservations with precision, ensuring effective communication channels, and providing top-notch customer service. In this dynamic position, you will be at the forefront of guest interactions, contributing significantly to the success of our pre-opening phase.</p><p>What is in it for you: Engage in conservation efforts and help preserve wildlife. Enjoy sustainable adventures with exclusive rewards. Celebrate locality and heritage in a vibrant community. Advance your career with global development opportunities. Drive change through impactful social initiatives. Collaborate with a passionate, innovative team.</p><p>Key Responsibilities:</p><ul><li>Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.</li><li>Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.</li><li>Booking Process: Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.</li><li>Guest Assistance: Assist guests with inquiries, special requests, and provide information on hotel amenities. Ensure a personalized and memorable experience for each guest.</li><li>Collaboration with Departments: Work closely with various departments, including Sales, Front Desk, and Housekeeping, to coordinate guest requests, room assignments, and other requirements.</li><li>Communication Enhancement: Enhance communication strategies to streamline the reservation process and improve guest satisfaction. Provide clear and concise information to guests and internal teams.</li><li>Upselling and Promotion: Identify opportunities for upselling room categories, packages, and promotions to maximize revenue and enhance the guest experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or equivalent; additional hospitality training is a plus.</p><p>Experience: Previous experience in reservations or customer service roles.</p><p>Communication Skills: Excellent verbal and written communication skills. Fluent in English and Arabic is a plus.</p><p>Computer Proficiency: Familiarity with reservation systems and proficiency in Microsoft Office.</p><p>Customer-Centric Approach: Dedication to providing exceptional customer service and creating positive guest experiences.</p>
<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor. Provide information about spa services, treatments, and wellness programs. Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience., Manage spa appointments and reservations using our booking system. Coordinate with spa therapists and other team members to ensure efficient scheduling. Handle changes or cancellations to bookings while accommodating guest needs. Answer phone calls, emails, and other inquiries in a courteous and efficient manner. Process payments and manage cash handling accurately. Maintain an organized and clean reception area, including managing spa brochures and promotional materials. Address guest requests, concerns, and feedback promptly and professionally. Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction. Ensure that all guest interactions are handled with the utmost respect and confidentiality. Stay informed about the spa s services, treatments, and retail products. Promote spa products and upsell treatments or packages as appropriate. Provide recommendations based on guest preferences and needs. Assist with any special events or promotions organized by the spa. Contribute to a positive and collaborative team environment. Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards. Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment. Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Computer literacy in Windows, MS Office Suite is recommended.</p>