UI developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p><strong>What you will be doing:</strong></p><br><p>Reporting to the Director of Finance ,&nbsp;responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><p><strong>Management:</strong></p><br><ul><li>Is responsible for operational IT management as which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.</li><li>Is responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.</li><li>Is creating business cases for justification of investments and expenditures to support the approval process.</li><li>Is responsible for a regular status report about the hotel's actual IT situation to the &nbsp;GM and to the Area IT Director.</li><li>Initiates and manages IT projects and consults the GM on strategic IT matters concerning the Hotel.</li><li>Compliance of PCI DSS &amp; GDPR</li></ul><p><strong>Hardware:</strong></p><br><ul><li>Ensures that the hotel works with Accor Hardware partners.</li><li>Has a good relationship with Hardware Partners.</li><li>Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.</li><li>Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li></ul><p><strong>Software:</strong></p><br><ul><li>Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.</li><li>Ensures that only original and properly licensed application programs according to the IT management’s policy and requirements are running on the hotel’s systems and computers.</li><li>Has a good relationship to the Software suppliers.</li><li>Supports the hotel in resolving Software issues by escalating of issues to Software suppliers.</li></ul><p><strong>User:</strong></p><br><ul><li>Ensures that no user in the hotel has access to programs other than those needed to perform the job.</li><li>He/she is in charge of providing and maintaining a training program (in coordination with the Learning &amp; Development department).</li><li>This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.</li></ul><p><strong>Security / Datasafe:</strong></p><br><ul><li>Is responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.</li><li>Is responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.</li><li>He/she assures that always-relevant backup policies are duly respected and the system reaches the highest level of security.</li><li>Servers Infrastructure – Physical and Virtual</li><li>Networks – Data, Voice and Wi-Fi</li><li>Property management systems (PMS) and Sales &amp; Catering System (S&amp;C) replacement or upgrade and alignment</li><li>Central profile solutions (CP)</li><li>Central reservations systems (CRS)</li><li>Revenue management systems (RMS)</li><li>Various middleware / Interfaces</li><li>Data warehouse, reporting, and Business Intelligence (BI) – Interface Only</li><li>Sales force automation (SFA) - Interface</li><li>Customer relationship management (CRM)</li><li>Point of Sales application</li><li>Back office accounting software application</li><li>Procurement and inventory management application</li><li>IP TV</li><li>Human resources management system</li><li>Accor brand signature systems (Commercial Systems, WIFI everywhere, etc...)</li></ul><p><strong>Scope:</strong></p><br><ul><li>Smooth running of all computer systems.</li><li>Training of basic functions of user software.</li><li>Regular information to IT management about the new computer trends for the future.</li><li>Regular data safe /backup.</li><li>Budgeting, Planning, and managing the approval process for IT Expenditures</li><li>Compliance with IT Policies and Guidelines</li><li>IT project management</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong></p><br><ul><li>Minimum 5 years’ experience in a similar role, preferably in an international hotel brand.</li><li>Strategic thinker, results-driven, process-oriented, and attentive to details.&nbsp;</li><li>Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.</li><li>Change instigator, positive influencer, strong communicator, and team collaborator.</li><li>Strong listening skills and the ability to anticipate business needs.</li><li>Able to build and develop relationships with the business partners, and intermediaries.</li><li>Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.</li><li>Fluency in English.</li><li>Adaptable, self-motivating individual with the ability to bring others along on the journey.</li><li>Strong decision-making skills, calm under pressure, and able to prioritize workflows.&nbsp;</li></ul><br>Additional Information<br><br><ul><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul> </div>

<p>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is looking for a passionate and service-oriented Butler to join our Club Mill sime team. As a Butler, you will be the heart of the Club Mill sime experience, delivering personalised, anticipatory and discreet service while creating memorable moments for our guests.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver personalised and attentive Butler service to Club Mill sime guests.</li><li>Anticipate guest needs and create tailor-made experiences throughout their stay.</li><li>Welcome, assist and farewell guests with warmth, elegance and professionalism.</li><li>Manage guest requests, preferences and special arrangements with discretion.</li><li>Coordinate closely with Front Office, Housekeeping, Food &amp; Beverage and other departments to ensure seamless service.</li><li>Assist with VIP arrivals, special occasions and personalised guest experiences.</li><li>Maintain a high level of knowledge of the hotel's facilities, services and local attractions.</li><li>Handle guest concerns professionally and ensure prompt follow-up and resolution.</li><li>Uphold Sofitel's luxury service standards, grooming standards and service culture at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years of Butler experience from Luxury background including F&amp;B experience.</li><li>Strong communication skiils</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Strong interpersonal and problem solving abilities</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively and collaboratively as part of a team</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Food and Beverage Team Member, you ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you re a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests overall experience.</p><p><strong>What is in it for you:</strong></p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p><strong>Key Responsibilities:</strong></p><p>For Waitress/Waiter:</p><ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Take and accurately record food and beverage orders.</li><li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li><li>Handle guest inquiries and resolve complaints with a positive attitude.</li><li>Maintain a clean and organized work area.</li><li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li><li>Follow health and safety regulations at all times.</li></ul><p>For Host/Hostess:</p><ul><li>Welcome and greet guests as they enter the restaurant/bar.</li><li>Manage reservations and assign tables based on availability and guest preferences.</li><li>Provide accurate wait times and manage guest seating efficiently.</li><li>Maintain a friendly and professional demeanor throughout each guest interaction.</li><li>Handle guest inquiries and concerns in a timely and courteous manner.</li><li>Coordinate with waitstaff and management to ensure smooth service operations.</li></ul><p>For Bartender:</p><ul><li>Maintain a clean and organized bar area.</li><li>Check identification to verify the legal drinking age of guests.</li><li>Engage with guests to create a memorable experience and provide recommendations.</li><li>Handle cash and credit transactions accurately.</li><li>Restock and replenish bar supplies as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a Food &amp; Beverage role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li><li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li><li>Strong attention to detail and a commitment to delivering exceptional guest service.</li><li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Food and Beverage Team Member, you ll be integral to our front-of-house operations. This role encompasses a variety of responsibilities including serving guests, managing reservations, preparing and serving drinks, and ensuring a welcoming environment. Whether you're a Waitress/Waiter, Host/Hostess, or Bartender, your role is crucial in delivering high-quality service and enhancing our guests overall experience.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><p>For Waitress/Waiter:</p><ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Take and accurately record food and beverage orders.</li><li>Serve food and beverages promptly, ensuring quality and presentation standards are met.</li><li>Handle guest inquiries and resolve complaints with a positive attitude.</li><li>Maintain a clean and organized work area.</li><li>Collaborate with kitchen and bar staff to ensure timely and accurate service.</li><li>Follow health and safety regulations at all times.</li></ul><p>For Host/Hostess:</p><ul><li>Welcome and greet guests as they enter the restaurant/bar.</li><li>Manage reservations and assign tables based on availability and guest preferences.</li><li>Provide accurate wait times and manage guest seating efficiently.</li><li>Maintain a friendly and professional demeanor throughout each guest interaction.</li><li>Handle guest inquiries and concerns in a timely and courteous manner.</li><li>Coordinate with waitstaff and management to ensure smooth service operations.</li></ul><p>For Bartender:</p><ul><li>Maintain a clean and organized bar area.</li><li>Check identification to verify the legal drinking age of guests.</li><li>Engage with guests to create a memorable experience and provide recommendations.</li><li>Handle cash and credit transactions accurately.</li><li>Restock and replenish bar supplies as needed.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a Food &amp; Beverage role is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English, both spoken and written; Arabic language skills are an added advantage.</li><li>Ability to work in a fast-paced island resort environment and effectively manage multiple tasks.</li><li>Strong attention to detail and a commitment to delivering exceptional guest service.</li><li>Flexibility to work various shifts, including evenings, weekends, and public holidays.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greet guests at the limousine and ensure that they are escorted safely to their Hotel room. Greet guests on arrival at the hotel and conduct check-in and registration procedures. Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance. Implement and maintain guest guest recognition program. Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up. Maintain an up to date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested. Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary. Upsell all hotel rooms, spa, gallery and F&amp;B outlets. Entertain guests when appropriate. Assist the cashiers with guest billing procedures. Ensure that guest check out arrangements are in order, and to bid guests farewell. Carry out administrative requirements as directed. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with al health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or reputation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically and within the parameters of local law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><ul><li>Fluent in English (written and spoken); proficient in Russian</li><li>Previous experience in Guest Relations, Front Office, or luxury hospitality preferred</li><li>Excellent communication and interpersonal skills with a naturally engaging personality</li><li>Strong problem-solving abilities and emotional intelligence</li><li>Ability to remain calm, professional, and detail-oriented under pressure</li><li>Proficiency in Opera PMS or similar hotel management systems is an advantage</li><li>Passion for creating exceptional guest experiences and meaningful connections</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Procurement Systems Manager owns the adoption, optimisation, and governance of the Group's Source-to-Pay (S2P) technology platform. The role is the bridge between Procurement, Finance, and IT ensuring the underlying system is configured to business need, that users across the organisation adopt it correctly, and that the data it generates is turned into reliable reporting and insight. The role also leads the build-out and ongoing development of the Procurement Center of Excellence (CoE), embedding standards, training, and continuous improvement across the procurement function. KEY RESPONSIBILITIES Systems Adoption &amp; S2P Platform Ownership Serve as the functional owner and subject-matter expert for the Group's S2P platform (Oracle Fusion Cloud) across the full sourcing-to-payment lifecycle. Drive end-user adoption across HQ and outstations by onboarding, training, super-user networks, and change-management support. Own the configuration, business rules, approval workflows, and master-data standards within the platform, working with IT and the system integrator. Manage the platform roadmap: prioritize enhancements, coordinate releases and testing (UAT), and ensure new modules and features are deployed with minimal business disruption. Act as the escalation point for functional issues, liaising with IT support and vendors to resolve defects and service requests. Module expertise (sourcing, contracts, payments) Sourcing/e-sourcing, support tender, RFx, and supplier-bid processes within the system; ensuring the sourcing events are consistent and auditable. Contract management: maintain contract repository, configure templates and clause libraries, track renewals, expiries, and obligations. Procure-to-Pay: ensure requisition-to-PO-to-invoice flows operate cleanly, support three-way matching, and align with "No PO, No Pay" policy and Finance controls. Supplier management &amp; catalogues: governing supplier onboarding, mastering data quality, and catalogue/punch-out content. Ensure integrity between procurement modules and adjacent systems (Finance/ERP, payments, supplier portals). Reporting &amp; Analytics Design, build, and maintain procurement dashboards and reports covering spend, savings, pipeline health, PR-to-PO cycle times, compliance, and supplier performance. Establish a single source of truth for procurement data and define KPI definitions, calculation logic, and data-governance standards. Deliver regular and ad-hoc reporting to leadership, translating data into actionable commercial insight. Drive data quality across the platform and proactively surface anomalies, leakage, and non-compliance. Procurement Center of Excellence (CoE) Lead the development and continuous improvement of the Procurement CoE its operating model, standards, playbooks, and tools. Codify best-practice processes, templates, and policies, and ensure they are embedded in the system and adopted by buyers. Build and run a training and capability-development program for the procurement community and wider stakeholders. Identify automation and efficiency opportunities, benchmark performance, and embed governance and compliance disciplines. Stakeholder &amp; governance Partner with Finance, IT, and business units to align system capability with policy and process. Manage relationships with software vendors and implementation partners, including SLAs and roadmap input. Support audit, internal control, and policy-compliance requirements relating to procurement systems and data.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>EDUCATION / QUALIFICATIONS</b></p><p>Bachelor's degree in Business Management, Information Technology, Supply Chain, or an equivalent major in the related field, and preferably have CIPS.</p><b>EXPERIENCE</b><p>Minimum of 6 years of experience in the related field Demonstrated hands-on experience with a leading S2P/procurement platform (e.g. Oracle Fusion Cloud, Coupa, SAP Ariba) across sourcing, contracts, and P2P modules. Proven track record of driving system adoption and process change in a complex, multi-entity organization. Strong reporting and analytics capability (dashboarding, data modelling, KPI design). Experience in aviation, transport, asset-intensive industries; involvement in ERP/S2P implementation projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets &amp; terms and conditions:</p><p>Responsibilities for Desktop, Servers &amp; Network Administrator:</p><ul><li>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p>Terms and conditions</p><p>Joining time frame: (15 - 30 days)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. She is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.</p><br><p><strong>Main tasks</strong></p><br><ul><li><p>Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.</p><br></li><li><p>Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.</p><br></li><li><p>Have an extensive knowledge of the menu’s and other F&amp;B outlets.</p><br></li><li><p>Serving in either conference rooms or F&amp;B outlets if required.</p><br></li><li><p>Taking orders from the guests, explaining the menu and advising the guest on their decision-making.</p><br></li><li><p>Liaising with management for advice if required.</p><br></li><li><p>Communicating with the kitchen about the orders and being very clear about special wishes of guests.</p><br></li><li><p>Consistently upsell of food &amp; beverages and making guests aware of promotions.</p><br></li><li><p>If necessary preparing orders like drinks and preparing snacks, bread.</p><br></li><li><p>Serving at parties and reception if required.</p><br></li><li><p>Dealing with the payments and doing closure paperwork if required.</p><br></li><li><p>Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.</p><br></li><li><p>Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.</p><br></li><li><p>Responsible for cleaning tasks during and after service.</p><br></li><li><p>Provide the perfect service experience for restaurant patrons</p><br></li><li><p>Ensure the guest feels important and welcome in the restaurant</p><br></li><li><p>Ensure hot food is hot and cold food is cold</p><br></li><li><p>Adhere to timing standards for products and services</p><br></li><li><p>Look for ways to consolidate service and increase table turns</p><br></li><li><p>Present menu, answer questions, and make menu recommendations</p><br></li><li><p>Serve customers in an accommodating manner</p><br></li><li><p>Apply positive suggestive sales approach to guide guests</p><br></li><li><p>Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates</p><br></li><li><p>Look for ways to avoid waste and limit costs</p><br></li><li><p>Assist in keeping the restaurant clean and safe</p><br></li><li><p>Deliver food and beverages to any table as needed</p><br></li><li><p>Must follow all cash handling policies and procedures</p><br></li><li><p>Report to property on time and in proper uniform</p><br></li><li><p>Process payments of food and drink orders with the cash register</p><br></li><li><p>Coordinate with kitchen staff to deliver accurate food orders</p><br></li><li><p>Making sure that all the guest areas look immaculate.</p><br></li><li><p>Attend departmental meetings if required.</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Providing for and Managing the Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all guests.<br>• Extends professionalism and courtesy to guests at all times.<br>• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeds them.<br>• Ensures that all employees, team leaders (if applicable) and manager(s) understand the brand service culture.<br>• Responds timely to customer service department request.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with OSHA/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Ensures a viable key control program is in place.<br>• Follows property specific second effort and recovery plan.<br>Managing Property Operations and Department Budgets<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement and to determine areas in need of cost reduction and program improvement.<br>• Assists/teaches the team scheduling (using Scheduling Tool) against guest and hours/occupied room goals.<br>• Ensures barriers to achieving goals are being discussed and resolved by the team.<br>• Extends professionalism and courtesy to employees at all times.<br>• Ensures that the team has the capabilities to meet expectations.<br>• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.<br>• Leads by example and demonstrates self-confidence, energy and enthusiasm.<br>Conducting Human Resources Activities<br>• Ensures that staffing levels are appropriate to exceed guest expectations.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Maintains current licenses and permits as prescribed by local, state and federal agencies.<br>• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.<br>• Solicits feedback for continuous improvement.<br>• Ensures training plans are in place and being executed.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>• Ensures Continuous Improvement Meetings (CIMS) are taking place weekly in each department.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides support for operations functions as appropriate<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Guest Service Agent, you will play a key role in creating memorable experiences for our guests from the moment they arrive until their departure. You will deliver a warm welcome, manage check-in and check-out processes efficiently, and ensure every guest receives personalized and professional service. With your genuine hospitality, excellent communication skills, and problem-solving abilities, you will represent the spirit of Hawar Resort by Mantis and the Accor brand.</p><p>What is in it for you:</p><ul><li>Engage in conservation efforts and help preserve wildlife.</li><li>Enjoy sustainable adventures with exclusive rewards.</li><li>Celebrate locality and heritage in a vibrant community.</li><li>Advance your career with global development opportunities.</li><li>Drive change through impactful social initiatives.</li><li>Collaborate with a passionate, innovative team.</li></ul><p>Key Responsibilities:</p><ul><li><strong>Professional Appearance:</strong> Maintain the highest standards of grooming and uniform presentation at all times.</li><li><strong>Guest Arrival &amp; Departure:</strong> Handle guest check-in, check-out, and fond farewells promptly and courteously in line with hotel standards.</li><li><strong>Guest Assistance:</strong> Provide accurate information and assistance on resort facilities, services, and nearby attractions to enhance the guest experience.</li><li><strong>Guest Relations:</strong> Anticipate guest needs and handle inquiries, requests, and complaints courteously and effectively.</li><li><strong>Cashiering &amp; Billing:</strong> Manage payments, deposits, and billing transactions accurately, following cashiering and financial control procedures.</li><li><strong>System Operations:</strong> Use Opera or a similar Property Management System for reservations, registrations, and guest profiles efficiently.</li><li><strong>Service Recovery:</strong> Handle guest concerns with empathy and efficiency, ensuring prompt resolution and guest satisfaction.</li><li><strong>Brand Ambassador:</strong> Represent Accor and Mantis values through a consistent, guest-centric approach.</li><li><strong>Team Collaboration:</strong> Communicate effectively with other departments to ensure smooth daily operations.</li><li><strong>Compliance &amp; Safety:</strong> Follow all hotel policies, standard operating procedures, and emergency protocols.</li><li><strong>Training &amp; Development:</strong> Attend daily briefings, training sessions, and team meetings as required.</li><li><strong>Other Duties:</strong> Perform additional responsibilities or projects as assigned by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in Front Office or Guest Services within a hotel or resort environment preferred.</li><li>Familiarity with Opera PMS or similar software.</li><li>Excellent English communication skills (verbal and written) and fluency in Russian is required. Additional languages are an advantage.</li><li>Strong interpersonal and problem-solving skills with a professional and courteous demeanor.</li><li>Willingness to work flexible schedules, including evenings, weekends, and public holidays.</li><li>Prior experience in 3- or 4-star hospitality brands is an advantage but not essential.</li></ul><p></p></section>

<p>JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Rooms division manager</strong></p> <p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong></p> <ul> <li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li> <li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li> <li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li> <li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li> <li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li> </ul> <p><strong>Guest experience management:</strong></p> <ul> <li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li> <li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li> <li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li> </ul> <p><strong>Financial performance:</strong></p> <ul> <li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li> <li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li> <li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li> </ul> <p><strong>Quality assurance and compliance:</strong></p> <ul> <li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li> <li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li> <li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li> <li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li> <li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li> <li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job summary The Assistant Chief Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. He/she is responsible for the safety and security of all Guests, Team Members and contractors, and visitors while at the hotel. He/she is also responsible for the safety and security of the hotel premises. It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p><p>Main tasks Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency. Be aware of the Security policies and procedures of the Hotel, and ensure that at all times in all areas of the Hotel that they are being strictly adhered to. Be responsible for formulating the Hotel Business Continuity plan and supervise it to be followed up. Cables relationship with all guest of the hotel. Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the department as a whole, explaining new directions and policies and procedures at the same time to HOD and team members. Conducts frequent front and back of house checks ensuring the security procedures, standards of team members grooming and manning levels are in order and takes appropriate action where necessary. Confirms to and enforce policies &amp; procedures and rules &amp; regulations as laid down by Wyndham Hotel Group and the hotel in order to achieve the highest levels of uniformity and guest service. Delegates to and supervise all team members within the department and assist them in preparing work schedules. Directs and controls all subordinate to ensure that all day to day operational matters are handled on time. Establish control procedures in all operation aspects in accordance with hotel s policy. Implement and enforces safety regulations and house rules. Investigate cases happened in the hotel. Should criminal cases occur in the hotel, assist Police to do investigation work. Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action. Performs special duties as required or designated by the General Manager. Prepare job responsibilities of the security department. Adjust and update it according to the working situation. Prepare various monthly reports as required by the General Manager. Responsible for implementing the policies and procedures in operation of the Security. Responsible for the entire operations, staffing and equipment of the Security Department. Through close supervision, recommend improvements and changes to the operation of the Security Department especially creating service standard of the hotel. To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, customers and guests of the Hotel. Communicate effectively and efficiently with external agencies including police, fire authorities, and other related services Trains personnel according to established procedures and security training conducts training meetings to discuss problems and future plans, gives information and assignment Performs duties common to all supervisors and other duties as may be assigned. Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards. Create, approve and post all Engineering staff schedules according to Wyndham standards. Create and adhere to annual budget for department. Develop financial forecasts and actively participate in monthly profit/loss review meetings. Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair. Ensure the hotel is in compliance with all local, state and federal laws. Create and implement a preventative maintenance program for all hotel equipment. Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Wyndham standards. Ensure that room maintenance requests are handled in a prompt and courteous manner. Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary. Assist as necessary with special projects and renovations. Actively participate in energy conservation programs. Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner. Administer all vendor contracts controlled by the engineering department. Support and participate in all Wyndham programs. Lead and participate in Wyndham Safety Committee. Operate in a safe and environmentally friendly way to protect guests and team members health; security and safety, as well as protect and conserve the environment. Comply with the hotel safety and security policies and procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 4-5 years of record in hotel or resort engineering, ensuring systems align with guest experience and asset preservation. A degree or diploma in mechanical, electrical engineering or building management. Deep understanding of local safety, fire and health codes, as well as handling internal and external property audits.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced and highly creative Head Chef to lead the culinary operations for a bold and playful dining concept bringing together contemporary global cuisine, creative comfort food, and indulgent desserts within one distinctive guest experience.<br> The menu takes inspiration from around the world, combining Asian flavours and techniques with Italian classics, contemporary burgers and sandwiches, globally inspired starters, and a strong focus on indulgent chocolate and pastry creations.<br> The Head Chef will be responsible for maintaining the quality and consistency of the existing menu while continuously developing the culinary offering in line with the personality of the brand.<br> This role requires a chef who understands modern casual dining, international flavours, high-volume service, menu development, presentation, and commercial kitchen management .<br> The successful candidate will be both a creative culinary leader and a strong operator, capable of translating an imaginative menu into a consistently excellent product while managing food costs, kitchen performance, quality, and team development.<br> This role is based in Saudi Arabia, relocation support is provided.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Lead the overall kitchen operation, ensuring a consistently high standard of food quality, presentation, taste, and execution.<br> Oversee the preparation and service of a diverse menu incorporating Asian, Italian, American and contemporary global influences .<br> Maintain and continuously improve recipes, plating standards, preparation methods, and kitchen SOPs.<br> Ensure consistency across the menu, from starters and salads through to burgers, sandwiches, pasta, Asian-inspired dishes, and desserts.<br> Work closely with the management team on menu development, seasonal changes, new dishes, promotions, and special culinary activations.<br> Develop innovative dishes that fit the playful and creative identity of Little Krazy while remaining commercially viable.<br> Ensure all recipes are properly documented with accurate ingredients, yields, portion sizes, preparation methods, and presentation standards.<br> Manage food costs, portion control, wastage, yields, and GP in line with agreed targets.<br> Monitor food quality and ensure all ingredients meet the required standards.<br> Work closely with suppliers and procurement teams to source quality ingredients at competitive prices.<br> Lead daily kitchen briefings, tastings, quality checks, and service preparation.<br> Ensure smooth communication and coordination between kitchen sections and front-of-house during service.<br> Recruit, train, coach, and develop the kitchen brigade to create a strong, disciplined, and motivated team.<br> Manage kitchen scheduling, staffing requirements, section allocation, and daily operational priorities.<br> Ensure strict compliance with food safety, HACCP, hygiene, sanitation, and health and safety requirements.<br> Maintain a clean, organised, efficient, and professional kitchen environment.<br> Monitor kitchen equipment and ensure proper maintenance and safe operation.<br> Stay informed about international culinary trends, new techniques, ingredients, and contemporary dining concepts.<br> Introduce new ideas and culinary experiences that strengthen Little Krazy's identity and differentiate the concept from competitors.<br> Culinary Profile The ideal candidate should have strong experience across a multi-cuisine, contemporary restaurant environment , with an understanding of: Asian-inspired cuisine and flavours Japanese and Korean techniques and ingredients Italian pasta and classic sauces Contemporary burgers and sandwiches Modern comfort food International salads and starters Chocolate, pastry and indulgent desserts Modern plating and presentation High-volume restaurant production Experience working with diverse menus and concepts is particularly important, as the role requires a chef who can confidently move between different culinary styles while maintaining consistency and quality.<br></span> </div>

<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor. Provide information about spa services, treatments, and wellness programs. Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience., Manage spa appointments and reservations using our booking system. Coordinate with spa therapists and other team members to ensure efficient scheduling. Handle changes or cancellations to bookings while accommodating guest needs. Answer phone calls, emails, and other inquiries in a courteous and efficient manner. Process payments and manage cash handling accurately. Maintain an organized and clean reception area, including managing spa brochures and promotional materials. Address guest requests, concerns, and feedback promptly and professionally. Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction. Ensure that all guest interactions are handled with the utmost respect and confidentiality. Stay informed about the spa s services, treatments, and retail products. Promote spa products and upsell treatments or packages as appropriate. Provide recommendations based on guest preferences and needs. Assist with any special events or promotions organized by the spa. Contribute to a positive and collaborative team environment. Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards. Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><p>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment. Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Computer literacy in Windows, MS Office Suite is recommended.</p>

<p>As a Spa Receptionist, you will be the first point of contact for our guests, setting the tone for their spa experience. Your role is to provide warm and professional service, handle reservations, and ensure smooth operations at the front desk. This position requires a customer-focused attitude, strong organizational skills, and a passion for wellness.</p><p>Greet and welcome guests with a friendly and professional demeanor.</p><p>Provide information about spa services, treatments, and wellness programs.</p><p>Assist guests with check-in and check-out processes, ensuring a seamless and enjoyable experience.</p><p>Manage spa appointments and reservations using our booking system.</p><p>Coordinate with spa therapists and other team members to ensure efficient scheduling.</p><p>Handle changes or cancellations to bookings while accommodating guest needs.</p><p>Answer phone calls, emails, and other inquiries in a courteous and efficient manner.</p><p>Process payments and manage cash handling accurately.</p><p>Maintain an organized and clean reception area, including managing spa brochures and promotional materials.</p><p>Address guest requests, concerns, and feedback promptly and professionally.</p><p>Assist in creating a relaxing and welcoming atmosphere, enhancing overall guest satisfaction.</p><p>Ensure that all guest interactions are handled with the utmost respect and confidentiality.</p><p>Stay informed about the spa s services, treatments, and retail products.</p><p>Promote spa products and upsell treatments or packages as appropriate.</p><p>Provide recommendations based on guest preferences and needs.</p><p>Assist with any special events or promotions organized by the spa.</p><p>Contribute to a positive and collaborative team environment.</p><p>Adhere to health and safety regulations, including maintaining cleanliness and hygiene standards.</p><p>Ensure the privacy and confidentiality of guest information at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years minimum experience in a similar capacity within an ultra-luxury hospitality / spa environment.</li><li>Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills.</li><li>Proficient in English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Must be flexible in terms of working hours.</li><li>A hospitality diploma is an asset.</li><li>Computer literacy in Windows, MS Office Suite is recommended.</li></ul>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>What you will be doing:</strong></p> <ul> <li>Welcoming guests ensures that all guests are greeted on arrival and departure of the hotel.</li> <li>Register and process check-in for all arrivals.</li> <li>Handle guest check-outs efficiently and professionally.</li> <li>Update guest information in the computer after a complete check-in.</li> <li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guests' departure.</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven work experience as a receptionist, front office representative, or similar role in the hotel industry.</li> <li>Professional attitude and appearance.</li> <li>Solid written and verbal communication skills.</li> <li>Ability to be resourceful and proactive when issues arise.</li> <li>Excellent organizational skills.</li> <li>Multitasking and time management skills, with the ability to prioritize tasks.</li> </ul> <h4>Additional information</h4> <ul> <li>Work as a team player.</li> <li>Experience in a 3- to 4-star hotel in the same position.</li> </ul></p><p></p>