Software Tester Jobs in Bahrain
521 Jobs Found
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<br><br><br><br><p><b>About the role:</b></p><br><br><p><span>The Four Seasons Hotel Bahrain Bay is looking for a Prep Cook 1 with passion for culinary and hospitality operations and proven leadership experience. </span>The Prep Cook 1 will p<span>repare the food items per guest orders in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.</span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Prepare food items according to guest orders of consistent quality following recipe cards, as well as production, portion, and presentation standards; complete mis en place and set-up station for breakfast, lunch, and/or dinner service.</p><br><br></li><li><p>Start food items that are prepared ahead of time, making sure not prepare beyond estimated needs.</p><br><br></li><li><p>Operate, maintain and properly clean kitchen equipment, including deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, and flat top grill.</p><br><br></li><li><p>Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures; check pars for shift use, determine necessary preparation, freezer pull and line set up; note any out-of-stock items or possible shortages; return all food items not used to designated storage areas, being sure to cover/date all perishables; assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per policies.</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><br><ul><li><p><span>High school education, cooking school or culinary institute education or equivalent experience.</span></p><br><br></li><li><p>Proficiency in the English Language</p><br><br></li><li><p><span>Minimum two years culinary or related work experience. Advanced culinary knowledge is expected for this position. Working knowledge is generally learned on-the-job.</span></p><br><br></li><li><p><span>Ability to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill. Proficient knife skills and ability to multi-task.</span></p><br><br></li></ul><br><br><br><br><br><br> </div>
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<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><span ><br></span></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >To carry out maintenance, repair, modifications and alterations to customer or company owned, leased or operated aircraft. </span></p><p ><span ><br></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ></p><ul><li><span >Maintaining highest possible technical dispatch reliability whilst assessing multiple factors surrounding aircraft serviceability.</span></li><li><span >Fly onboard the company aircraft and provide Technical Support at outstations. Where the Aircraft has departed and a defect occurs during the flight, the Flying Spanner Engineer will observe and record as much detail as possible.</span></li><li><span >Ensure that aircraft maintenance is performed to the highest standards and at all times in compliance with applicable and approved data.</span></li><li><span >The Flying Spanner Engineer is the point of contact for each flight and will ensure, upon arrival, that the receiving engineer is briefed on any technical issues during the flight from both the Captain & Flying Spanner Engineer. All defects will be recorded by the Captain on the eTL, and events, incidents, and pertinent information should be recorded via the company reporting system and communicated to the duty Line Manager and/or MOC Manager.</span></li><li><span >The Flying Spanner Engineer will carry out a detailed walk-around inspection of the aircraft down route.</span></li><li><span >In the event of a technical defect down route, the engineer will contact BAH MOC and inform them of the defect. Where possible, the Flying Spanner Engineer will make all attempts to return the aircraft back to base utilizing the Approved Company MEL document.</span></li><li><span >In the event of an AOG down route the Flying Spanner Engineer will serve as the point of contact for the BAH MOC and make contact with local service providers on the ground through local DHL personnel for Ground Support Equipment and Hangar Space if warranted. In the event that the crew leave the airport during an AOG, the engineer will remain onsite at the aircraft to assess and plan rectification of the defect.</span></li><li><span >The Flying Spanner Engineer, in the event of a Maintenance event down route will ensure that all local Airport Procedures are complied with, such as Airport CRS procedures, Engine Running Curfews & Towing of Aircraft.</span></li><li><span >Assist in “On-the-job” training of mechanics and trainees in the performance of their duties.</span></li><li><span >Responsible for the upkeep and update of Company issued IT such as IPADs & onboard carried mobile phones. </span></li><li><span >Responsible for the written and verbal communication of information from his shift to the succeeding shift to ensure a satisfactory level of continuity and safety with regard to work in progress (or pending) with respect to aircraft, equipment, personnel and safety. </span></li><li><span >Be responsible for requisitioning of parts from stores, assuring serviceability of parts, completion of appropriate tags, return of parts to stores and assuring that required forms and documents are properly completed.</span></li><li><span >Maintain and Manage the ETL as end users including the procedure to print in the event of ETL failure. </span></li><li><span >Ensure that all maintenance related documentation is properly actioned and completed.</span></li><li><span >Keep up to date on all applicable regulations, Service Bulletins, Airworthiness Directives and manufacturer’s service letters and other pertinent publications.</span></li><li><span >Responsible for the completion of mandatory trainings on a quarterly basis such as Continuation Training, SFAR 88 Fuel Tank safety & Human Factors. </span></li><li><span >Shall ensure that safety precautions and safe practices are adhered to and practiced by those personnel under his direction. Reporting any unsafe conditions or equipment to the Production Manager. </span></li><li><span >The reporting of safety risks during flights at outstations through the Trip Reporting & company reporting systems. </span></li><li><span >In the event of a SAFA Inspection down route, the Flying Spanner engineer is responsible for informing the MOC & the Quality department immediately. SAFA, Operational delays, and Safety events should be recorded on a company reporting system.</span></li><li><span >Ensure that company owned and/or operated maintenance and ground support equipment is operated and maintained in safe and operable condition. All GSE defects to be documented and reported to the GSE mechanic.</span></li><li><span >Responsible to keep up to date with roster change notifications from the AIMs system even on days off.</span></li><li><span >Ensure that all line maintenance areas are kept in a neat and orderly manner at all times.</span></li><li><span >Will be required to act on behalf of Line Supervisor or Line Manager as required.</span></li><li><span >Inputting of all relevant aircraft Tech Log and Work Order information including component changes into the computer maintenance program</span></li><li><span >Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT.<span> </span></span></li><li><span >Fueling figures are published on NMIV and the Certifying Engineers are responsible for reviewing NMIV and take initial figures to reduce fueling errors. </span></li><li><span >Must be able to make timely and appropriate decisions based on problem solving ability and experience. Remains objective and co-ordinates with relevant departments, even when under pressure, to make a calculated decision with considerations given to safe ‘on time performance’ of the company fleet.</span></li><li><span >Completion and submission of SM006 Maintenance Feedback Forms for non-safety related observations on flights and ramp. </span></li><li><span >The charging of 02 bottles IAW Procedure 2.1.64. and shop workorder completion.<span> </span></span></li><li><span >Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon</span></li><li><span >Must be able to priorities work requirements based on fleet arrivals, departures and scheduled maintenance. Monitor progress throughout shift, anticipate problems and adjust work or schedule to ensure optimum serviceability at all times. Including flying technical support when called upon.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><p ></p><ul><li><span >Must have a minimum of 5 years’ aircraft maintenance experience, excluding apprenticeship or basic training.</span></li><li><span >Must be a licensed, certifying and company approved engineer on the principal types operated.</span></li><li><span >Must be able to communicate assertively, effectively and diplomatically with flight crew, flight dispatchers, ground handling personnel and senior management, as required.</span></li><li><span >Must be able to analyse and troubleshoot aircraft systems and engines utilising knowledge learnt from individual aircraft type courses, maintenance manuals and references, and experience gained from “hands on” practical OJT.<span> </span></span></li><li><span >Have Completed a minimum of 18 months in the current role.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li><span >Great culture and colleagues.</span></li><li><span >Multifarious benefit programm.</span></li></ul><p ><span ></span></p><p ><span ><br></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div><br><br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Installation & Termination:
Install, route, and secure shipboard cables, wireways, and cable trays.
Terminate cables to various components such as switchboards, distribution panels, motors, control panels, and electronic equipment.
Perform cable splicing, connections (e.g., multi-pin connectors), and soldering of electrical connections.
Install and connect lighting fixtures, outlets, and other electrical equipment throughout the vessel.
Maintenance & Repair:
Diagnose, troubleshoot, and repair malfunctioning electrical systems, apparatus, and components, including motors, generators, and control systems.
Perform maintenance on ship service generators, switchboards, and emergency power systems, navigation systems & shaft grounding systems
Repair or replace damaged wiring, equipment, and fixtures.
Testing & Inspection:
Use a variety of test equipment (e.g., multimeters, megohmmeters, ammeters, vibrameters) to check continuity, insulation resistance, and system functionality.
Conduct inspections of electrical systems to identify hazards, defects, or necessary adjustments, ensuring compliance with all applicable codes (e.g, National Electric Code, NAVSEA) and safety standards.
Prepare and maintain accurate documentation and Electrical reports for all work performed.
Safety & Compliance:
Adhere strictly to all shipyard safety protocols, including Lock-Out/Tag-Out (LOTO) procedures.
Work safely in a variety of shipboard environments, including confined spaces, at heights, and in all weather conditions.
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess a valid certification as a Marine Electrician or equivalent recognized qualification.</li><li>Minimum of 5 years of proven experience as an electrician in a maritime or offshore environment.</li><li>Proficiency in troubleshooting and repairing AC/DC systems, generators, motors, and control panels specific to vessels.</li><li>Strong understanding of international maritime electrical regulations and safety protocols (e.g., SOLAS, ISM Code).</li><li>Ability to read and interpret complex electrical drawings, single-line diagrams, and P&IDs.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the professional installation, removal & maintenance of automotive window tint films in accordance with company standards & customer requirements. Ensures high-quality workmanship, customer satisfaction, compliance with safety standards, & efficient use of materials.</p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements & recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p>Prepare vehicle windows by thoroughly cleaning glass surfaces and removing contaminants prior to film installation.</p><p>Install automotive window tint films on various vehicle types with precision and high-quality finishing.</p><p>Prepare vehicle glass surfaces by cleaning, measuring, cutting, and fitting films accurately.</p><p>Ensure tint applications are free from bubbles, creases, contamination, and other defects.</p><p>Perform tint removal and replacement when required.</p><p>Inspect completed installations to ensure compliance with company quality standards.</p><p>Conduct final quality checks before vehicle delivery.</p><p>Rectify installation defects and customer concerns promptly.</p><p>Maintain tools, equipment, and workstations in a clean and good working condition and report any malfunction or shortage to the Supervisor.</p><p>Ensure proper handling and storage of tint films and related materials.</p><p>Minimize material wastage and report damaged stock or equipment.</p><p>Maintain accurate inspection records, quality reports, and customer feedback documentation.</p><p>Collaborate with the sales team to address customer inquiries, provide estimates, and support business growth opportunities.</p><p>Estimate service & repair time to support efficient scheduling & meet timelines set by the Supervisor.</p><p>Report operational, procedural, workflow, or system issues to the Supervisor in a timely manner to enable effective corrective action.</p><p>Ensure full compliance with company policies, internal procedures, and EHSQ requirements.</p><p>Maintain a clean, organized workspace and ensure proper handling of materials.</p><p>Contribute to improving installation protocols to reduce waste and increase precision.</p><p>Knowledge of approved and established procedures for conducting service and repairs.</p><p>Report to the Supervisor any difficulties or additional job required during work.</p><p>Communicate professionally with customers regarding tinting options, maintenance instructions, and aftercare requirements.</p><p>Support customer satisfaction by delivering quality workmanship & timely completion of jobs.</p><p>Ensure that our customers receive the highest level of customer service at all times.</p><p>Handle customer vehicles and property with extreme care to prevent damage at all times.</p><p>Coordinate with workshop staff, service advisors, and supervisors to ensure efficient workflow.</p><p>Assist colleagues in related vehicle enhancement services when required.</p><p>Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.</p><p>Perform other duties and responsibilities as agreed upon by the Division Head & Job holder.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School Certificate with relevant technical or vocational training in window tinting installation.</p><p>Minimum 3-5 years of hands-on experience in automotive window tint installation.</p><p>Experience in automotive detailing or vehicle wrapping will be an added advantage.</p><p>Knowledge of automotive window tinting techniques.</p><p>Ability to measure, cut, shrink, and install window films accurately.</p><p>Familiarity with tinting tools, heat guns, and workshop equipment.</p><p>Understanding of automotive glass and vehicle interiors.</p><p>Knowledge of local regulations relating to permissible window tint percentages.</p><p>Ability to interpret customer requirements & recommend suitable tint solutions.</p><p>Problem-solving skills.</p><p>Excellent customer service and communication skills.</p><p>Ability to work independently and Teamwork.</p><p>Time management skills.</p><p>Demonstrated work ethic, self-motivation, attention to detail, professionalism, and care for customer property in all aspects of work.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <span>Leidos is hiring licensed behavioral health professionals to join our Adult Military and Family Life Counseling (MFLC) team to support <b>Bahrain in the Middle East. </b> </span> <b> </b> </p> <p> </p> <p> <b>This position will work remotely until travel opens up to the Middle East. Counselors must be able to accommodate overnight shift work in order to be considered for this opening. </b> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Join the mission to support U.S. military service members and their families as they work through important military life adjustments while serving their country. The Adult Military and Family Life Counselor (Adult-MFLC) position offers a unique opportunity to serve a vital role, in providing non-medical support, which includes counseling, consultation, and outreach, to service members, military family members and eligible staff. Non-medical counseling is preventive in nature and aims to address and provide solution focused approaches to issues before they become greater challenges.</span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Service members, spouses and family members face unique emotional and environmental challenges due to the stress of military life. This is an opportunity for you to reach them where and when you are most needed.</span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Adult-MFLC responsibilities include:</b> </p> <ul> <li> <p> <span>Face-to-face counseling to military service members and their families (individuals, couples, and families).</span> </p> </li> <li> <p> <span>Visually observe, participate, and engage in activities with service members, military spouses and families; provide coaching, guidance and support to installation staff; and model behavior management techniques for staff and military family members.</span> </p> </li> <li> <p> <span>Offer presentations to service members, military families, and military leadership at military-connect events.</span> </p> </li> <li> <p> <span>Promote creativity and positivity through approved materials.</span> </p> </li> <li> <p> <span>Build rapport with parents and families by attending installation and community events.</span> </p> </li> <li> <p> <span>Help with transition adjustments, such as a new school and a new home.</span> </p> </li> <li> <p> <span>Participate in regular in-service training or other contract activities as assigned.</span> </p> </li> <li> <p> <span>Communicate information regarding trends and issues at assigned installation to Team Leads.</span> </p> </li> </ul> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Adult-MFLC will also benefit from:</b> </p> <ul> <li> <p> <span>No insurance to file.</span> </p> </li> <li> <p> <span>No progress notes required.</span> </p> </li> <li> <p> <span>No treatment plans to develop.</span> </p> </li> <li> <p> <span>iPad provided for easy digital reporting, with no PII or PHI.</span> </p> </li> <li> <p> <span>Paid federal holidays.</span> </p> </li> <li> <p> <span>Free and unlimited behavioral healthcare training.</span> </p> </li> <li> <p> <span>Reimbursement for job-related license renewal fees.</span> </p> </li> <li> <p> <span>Eligibility to participate in 401K retirement plan.</span> </p> </li> <li> <p> <span>Centralized support through a Counseling Center of Excellence that provides best practices, expert speakers, and state-of-the-art resources.</span> </p> </li> </ul> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Additional Job Duties May Include:</b> </p> <ul> <li> <p> <span>Responding to emergent situations in any physical location on a military installation</span> </p> </li> <li> <p> <span>Traversing long distances to both indoor and outdoor locations, to maneuver through rugged, outdoor, or uneven locations (ascend/descend), and work in outdoor weather.</span> </p> </li> <li> <p> <span>Travelling to locations outside of a military base in a variety of physical environments. </span> </p> </li> <li> <p> <span>Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations.</span> </p> </li> </ul> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Environment: </b> </p> </div> <div> <p> <span>At the direction of the Department of Defense, duties are performed in multiple indoor locations (approximately 60%) and outdoor locations (approximately 40%). The indoor locations are located within a child development center (CDC) controlled by the Department of Defense. The outdoor locations frequently involve traversing over uneven grassy, gravel, and/or dirt areas, ascending/descending stairs, and exposure to the weather. CDC settings frequently involve sitting on the floor to interact with children for up to 2 hours at a time.</span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Licensure Portability</b> </p> </div> <div> <p> <span>Great news! Under the recent National Defense Authorization Act (NDAA), licensed Military and Family Life Counselors may provide non-medical counseling services to military families at any location in a U.S. state, the District of Columbia, or a territory or possession of the United States, regardless of which state the counselor is licensed in. Within the scope of the MFLC program, a counselor may hold any independent and clinical license recognized by the Secretary of Defense as an appropriate license for the provision of non-medical counseling services.</span> </p> </div> <div> <p> <b> </b> </p> </div> <div> <p> <b>Minimum Requirements:</b> </p> <ul> <li> <p> <span>A Master s degree or higher in the Behavioral Health Professions (MS/MSW/MA/PhD).</span> </p> </li> <li> <p> <span>The candidate must hold a valid<span> </span> </span> <u>independent license</u> <span> <span> in the mental health field from any US state or territory (LCSW, MHC, MFT, LPC, Psychologist).</span> </span> </p> </li> <li> <p> <span>Must be a U.S. citizen.</span> </p> </li> <li> <p> <span>Must be able to pass a basic background check for employment, a Child National Agency Check, and Inquiries (NACI/CNACI) clearance, commonly called a Public Trust clearance.</span> </p> </li> </ul> </div> <p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares.</p></div></section>
<h2 class="h5">Job description</h2>
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<p><b>More About the Role:</b><br>The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.</p><br><p>NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Navy Enterprise Network (OCONUS NEN). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on NEN OCONUS.</p><br><p>Responsible for maintaining fiber optic cables in support of the OCONUS Piers program in the Middle East region. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond to requests to provide connect/disconnect services within the required service target as well as the testing, cleaning, maintenance, and repair of Navy Umbilical Cable Assemblies (UCAs). Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. This position may require the candidate to travel to other regional locations to repair UCA cables.</p><br><p><b>What You'll Get to Do:</b><br>The qualified candidate will provide connect/disconnect service to all vessels arriving or departing from their assigned location. Other duties and responsibilities include:</p><br><p><br>• Operate tools and equipment (including necessary protective equipment) required to repair and maintain UCA fiber optic cables.<br>• Conduct testing of UCA cables at required intervals to ensure the necessary supply of available fully operational UCAs is maintained.<br>• Update UCA status in the UCA tracker for the assigned region.<br>• Track planned arrival and departure of vessels at assigned piers and respond within the required service target to provide connect/disconnect service.<br>• Track daily activities in the approved ticketing system.<br>• Assist in the development and update of standard operating procedures (SOPs) for connect/disconnect services, fiber optic cable testing, and fiber optic cable repair for the assigned region.<br>• Travel to other locations within the assigned region to conduct maintenance and repair of UCA cables.<br>• Perform other related duties as assigned.</p><br><p><b>You'll Bring These Qualifications:</b><br>•Requires High School Diploma or equivalent and 1-3 years of prior relevant experience in the Information Technology Field.<br>•Must be a U.S. Citizen and possess a current active Secret Security Clearance.<br>•Possess NAVSEA certification and/or one fiber cabling certification (BICSI level 2, ETA FOI or FOT, FOA CFOT, etc.).<br>•Must be able to obtain a 8570 IAT Level II (Security+, CCNA Security, etc.).<br>•Hands-on Experience in working with DoD networks, including NIPR and SIPR.<br>•Plans implementation of enhancements and upgrades to the network.<br>•Advise network users of hardware requirements, configurations, and limitations.<br>•Willing to provide On-Site/On-call support. 24/7 365 days a year.</p><br><p><b>These Qualifications Would be Nice to Have:</b><br>•Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.<br>•Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.</p><br><p>NGEN<br> </p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>July 6, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $40,300.00 - $72,850.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Experience </p><p>Minimum 4 years in CRM, loyalty programs, & customer analytics.
</p><p>CRM Expertise </p><p>Proficiency in Microsoft Dynamics CRM is a must.
</p><p>Analytical Skills </p><p>Ability to analyze data and generate actionable insights.
</p><p>Presentation & Communication </p><p>Strong skills in delivering presentations and reports.
</p><p>Excel Proficiency </p><p>Advanced Excel skills for reporting and data analysis.</p><p>
Loyalty Program Management </p><p>Experience in implementing and executing loyalty programs.
</p><p>Language Requirement </p><p>Bilingual in Arabic & English (written and spoken).
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
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<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><p><b>Role Responsibilities</b></p><br><ul><li><p>Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.</p><br></li><li><p>Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls</p><br></li><li><p>Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage</p><br></li><li><p>Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.</p><br></li><li><p>Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed</p><br></li><li><p>Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.</p><br></li><li><p>Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met</p><br></li><li><p>Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV</p><br></li><li><p>Responsible for Fund audits in relation to any TA related PBC requirements</p><br></li><li><p>Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.</p><br></li><li><p>Possess good email etiquettes as the candidate will be communicating with the investors and clients</p><br></li><li><p>Confident in communicating with investors and handle any situations that arise in line with Apex’s policies</p><br></li><li><p>Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.</p><br></li><li><p>Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.</p><br></li><li><p>Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.</p><br></li><li><p>Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.</p><br></li></ul><p><b>Required Experience</b></p><br><p>Overall, 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role</p><br><p><b>What you will get in return:</b></p><br><p>A high level of visibility within a large organisation on an upwards trajectory.</p><br><p>Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.</p><br><p>Opportunity to work with a diverse, agile and global product line.</p><br><p>The opportunity to innovate, improve process and really make a difference.</p><br><p>Additional information:</p><br><p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made based on skills, qualifications and experiences.</p><br><p>We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p><br><p>For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/</p><br><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
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<span>Business Development Representative (BDR) – Outbound Sales & Lead Generation Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives.<br> You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.<br> This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.<br> Key Responsibilities Lead Qualification & Discovery Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on: Industry ICP alignment Prospect challenges Generate and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through ongoing follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration & Handoff Schedule meetings, demos, and discovery calls for Account Executives.<br> Prepare detailed handoff notes and qualification summaries.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and strategy discussions.<br> CRM & Reporting Maintain accurate records in: Salesforce HubSpot Zoho Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain CRM hygiene and complete documentation.<br> Provide weekly reporting on pipeline generation and performance.<br> Continuous Improvement Share prospect feedback and common objections.<br> Optimize outreach messaging and qualification strategies.<br> Stay informed on market trends, competitor activity, and customer challenges.<br> Requirements Must-Have Qualifications 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Proficiency with CRM systems such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Strong written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Preferred Qualifications 3–5 years of BDR or SDR experience with proven quota attainment.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based sales and multi-channel outreach campaigns.<br> What Makes You Successful Strong communicator and active listener.<br> Consultative and relationship-focused approach to sales.<br> Organized, disciplined, and metrics-driven.<br> Comfortable with high-volume outreach while maintaining personalization.<br> Resilient, coachable, and motivated by targets.<br> Able to work independently in a remote environment.<br> Typical Day Respond to inbound leads and conduct discovery calls.<br> Build prospect lists and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize performance.<br> Key Performance Indicators (KPIs) Outreach activity volume (calls, emails, LinkedIn touches) Discovery calls completed Qualified opportunities generated Lead-to-opportunity conversion rates Pipeline contribution CRM accuracy and documentation quality Outbound engagement and response rates Why Join Us?<br> Direct impact on pipeline growth and revenue generation.<br> Opportunity to work closely with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Clear career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Fully remote work environment aligned with U.<br>S. business hours.<br> Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Assessment (Mock Discovery Call or Qualification Exercise) Client Interview Offer & Background Verification Apply Now If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br></span> </div>
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<span>Job Title: Admin Assistant (Bookkeeping & Inventory Management) Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We are seeking a highly detail-oriented and proactive Admin Assistant to support the financial and operational backbone of a creative, service-driven business.<br> This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.<br> This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes.<br> The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.<br> You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.<br> Responsibilities Bookkeeping & Financial Operations • Manage daily bookkeeping activities and maintain organized, accurate financial records • Process invoices, expenses, reconciliations, and transaction tracking • Support payroll calculations and ensure timely and accurate payment processing • Prepare and organize required financial and tax documentation • Assist in maintaining compliance with financial processes and reporting standards • Support implementation and optimization of accounting systems and workflows • Maintain organized digital records for financial reporting and audit readiness Inventory Management • Monitor inventory levels, stock movement, and usage trends • Coordinate inventory ordering and restocking processes • Maintain accurate inventory tracking systems and documentation • Identify shortages, overstocking, or inefficiencies and proactively recommend solutions • Generate inventory reports and cost tracking summaries as needed Vendor & Expense Management • Build and maintain professional vendor relationships • Track vendor invoices, contracts, payment schedules, and obligations • Execute expense management and vendor optimization initiatives • Coordinate vendor communications regarding orders, billing, or service issues • Support cost control and operational efficiency efforts Administrative & Operational Support • Maintain organized documentation across bookkeeping, inventory, and vendor systems • Create and update spreadsheets, trackers, and operational reports • Support internal process consistency and administrative workflows • Ensure data accuracy across reports, systems, and operational records • Assist leadership with administrative and operational support tasks as needed What Makes You a Strong Fit • Highly detail-oriented with strong accuracy and organizational discipline • Reliable, proactive, and comfortable working independently in a remote environment • Strong problem-solving mindset with the ability to manage multiple responsibilities calmly • Enjoys creating structure, maintaining systems, and improving operational processes • Communicates professionally and effectively with vendors and internal stakeholders • Process-driven with strong ownership and follow-through Required Experience & Skills • Proven experience in bookkeeping, accounting support, or financial administration • Hands-on experience with inventory management and vendor coordination • Strong proficiency with QuickBooks, Square, or similar accounting/payment systems • Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking • Excellent written and verbal communication skills • Strong organizational and time-management abilities • Ability to prioritize tasks and manage workflows independently Preferred Experience & Tools • Previous experience supporting small businesses, creative agencies, or service-based businesses • Familiarity with U.<br>S. small business tax processes and compliance requirements • Experience with inventory management systems and operational reporting • Exposure to payroll processing and vendor contract management • Experience creating operational SOPs or process documentation Education • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred • Relevant certifications or bookkeeping/accounting training are a plus What Does a Typical Day Look Like?<br> An Admin Assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows.<br> You will: • Manage and reconcile financial transactions and bookkeeping records • Process payroll-related tasks and maintain compliance documentation • Monitor inventory levels and coordinate restocking activities • Communicate with vendors and manage payment tracking • Update spreadsheets, reports, and operational documentation • Support process organization and improve administrative efficiency In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.<br> Key Metrics for Success (KPIs) • Accuracy and timeliness of bookkeeping and payroll processing • Inventory accuracy and stock availability • Vendor performance and expense optimization • Compliance with reporting and documentation requirements • Organization and reliability of operational systems and records • Timely completion of administrative and financial workflows Interview Process • Initial Phone Screen • Video Interview with Recruiter • Practical Assessment (Bookkeeping or Inventory Management Scenario) • Final Interview • Offer & Background Verification #Bookkeeping #AdminAssistant #InventoryManagement #OperationsSupport #QuickBooks #RemoteWork #FinancialOperations #VendorManagement #AccountingSupport #BusinessOperations #AdministrativeSupport #Payroll #Excel #SmallBusinessOperations</span> </div>
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<p><b>Title:</b></p><br><br>NSA Bahrain: Civil Engineer<br><br>Job Posting Description<br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Readiness and Sustainment (R&S) </b>division is the Team Behind the Mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking an experienced Civil Engineer with a passion for designing and implementing infrastructure solutions that support critical missions for our customers. With a strong foundation in engineering principles and a commitment to innovation, you excel at planning, designing, and overseeing projects that are resilient, efficient, and sustainable. You are skilled in applying engineering best practices to complex challenges, ensuring every structure meets rigorous safety and operational standards.</p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Studies, designs, specs, and services transportation systems (i.e., road, rail, airport, seaport), bridges, infrastructure, drainage, underground utilities, hydrology/hydraulics, water treatment and distribution, wastewater collection and treatment, water resources and raw water supply, tunnels, geotechnical design, and other civil engineering works.</p><br><br></li><li><p>Provides engineering services including, performing field investigations and inspections, engineering analysis, calculations, and recommendations, design and development of SOWs, plans and specifications, as well as writing, preparation, and review of engineering reports.</p><br><br></li><li><p>Reviews drawings and provides construction support to assure compliance with plans and specifications. Research and resolve design and construction problems.</p><br><br></li><li><p>Applies sound engineering principles, communicating complex engineering issues and concepts to technical and non-technical clients and project teams.</p><br><br></li><li><p>Functions as a technical specialist who makes decisions and recommendations that are recognized as authoritative and have a far-reaching impact on extensive engineering and related activities.</p><br><br></li><li><p>Negotiates critical and controversial issues with top-level engineers and officers of other organizations and companies.</p><br><br></li><li><p>Performs advisory and consulting work for the organization as a recognized authority for broad program areas or in an intensely specialized area.</p><br><br></li><li><p>Oversee and support a multidisciplinary Damage Assessment Team (DAT) consisting of licensed trades (plumber, electrician, HVAC technician, etc.)</p><br><br></li><li><p>Oversee facility inspections and assessments being performed by KBR and Sub-Contractors.</p><br><br></li><li><p>Conduct technical evaluations of vendor quotations.</p><br><br></li><li><p>Be responsible for ensuring that all projects are completed to the highest standards of quality, safety, and efficiency.</p><br><br></li><li><p>Ensure compliance with U.S. military standards, applicable codes, and contract requirements.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>Must have an active US Secret Security clearance.</p><br><br></li><li><p>Must have a minimum of a BA/BS degree in Civil Engineering.</p><br><br></li><li><p>Minimum 15 years of civil engineering work experience.</p><br><br></li><li><p>Professional Engineer (PE) license issued by a US state in Civil Engineering.</p><br><br></li><li><p>Experience supporting public works or US Government facility projects.</p><br><br></li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li><p>Experience supporting DoS/DoD-related programs, international programs, or field-based monitoring contracts.</p><br><br></li><li><p>Familiarity with digital data collection tools and field-based inspection/monitoring methodologies.</p><br><br></li><li><p>Experience building dashboards, visualizations, and performance reporting packages for customers and leadership.</p><br><br></li></ul><br><p><b>KBR Benefits </b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br><p>Belong, Connect and Grow at KBR<br>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. </p><br><br><br><p>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>What's on your plate? 1. Rider Training & Onboarding Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed. 2. Rider Engagement Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty. 3. Rider Health & Safety Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What did we order? 5 8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Rider Training & Onboarding</strong> Own the end-to-end training process, setting standards, curricula, and delivery protocols for all rider training programs. Design and continuously improve the onboarding journey to create a smooth, engaging first experience for new riders. Review and refresh training materials on an ongoing basis to keep content accurate, relevant, and effective. Identify and pilot creative, modern training delivery formats (e.g. digital learning, gamification, video, peer-to-peer coaching, AI-assisted learning tools). Define metrics to evaluate training effectiveness (completion rates, assessment scores, time-to-first-delivery) and act on the findings. Monitor and maintain Academy performance, manage day-to-day facility operations, and oversee instructor/trainer capability and certification. Track and report on training KPIs to leadership, and manage the training budget. Step in personally to deliver theoretical training sessions when needed.</p><p><strong>2. Rider Engagement</strong> Develop and execute initiatives that improve overall rider satisfaction and long-term retention. Continuously strengthen the rider value proposition in line with market and competitor benchmarks. Build and manage partnerships and deals with third-party vendors to provide meaningful benefits and discounts to riders. Own rider communication channels and messaging strategy, ensuring riders are informed, heard, and engaged. Establish structured feedback loops (surveys, focus groups, town halls) to capture the voice of the rider and feed insights into Operations and Product. Plan and execute rider-facing marketing campaigns and initiatives across social media and other channels. Design and deliver creative rider events and recognition/rewards programs that build community and loyalty.</p><p><strong>3. Rider Health & Safety</strong> Lead initiatives to reduce rider accidents and improve overall road safety performance. Drive vehicle safety programs, including safety gear, equipment standards, and partnerships with vehicle/OEM providers. Own the practical training area at the Academy, including its upkeep, maintenance, and safe operation. Design, implement, and continuously improve rider safety initiatives, protocols, and compliance with local road-safety regulations. Lead incident investigation and reporting, coordinating with insurance and compliance stakeholders as needed. Support the team in delivering practical, hands-on training when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 8 years experience in managing large distributed workforce</li><li>Experience reducing attrition or building engagement programs</li><li>Strong analytical skills (Excel / dashboards)</li><li>Experience managing cross-functional stakeholders</li><li>Experience launching incentive or loyalty initiatives</li><li>Field-oriented personality</li><li>Experience building B2B partnerships (banks, telecom, gyms, retail)</li><li>Background in logistics, ride-hailing, or FMCG field ops</li><li>Experience in loyalty program design</li><li>Commercial mindset (negotiation skills)</li></ul><p></p></section>
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<p><b>Title:</b></p><br><br>NSA Bahrain: Electrical Engineer<br><br><p><b>Belong, Connect, Grow, with KBR! - </b><i>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.</i></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR's<b> Exploration & Logistics </b>division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p><br><br><br><p>KBR provides Contingency Base Operations, Stabilization, and Infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>KBR is seeking an Electrical Engineer to design, develop, test, and maintain electrical systems, equipment, and components to meet operational requirements. The role will be responsible for ensuring systems are safe, reliable, and compliance with applicable codes, standards, and company policies through the development of designs, including power distribution systems, control systems, and instrumentation.</p><br><br><br><p><b>**This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain. </b></p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Design and analyze electrical systems and components.</p><br><br></li><li><p>Prepare technical drawings, specifications, and documentation to support project execution and system installation.</p><br><br></li><li><p>Perform load calculations, system studies, and technical evaluations to implement corrective action as necessary/</p><br><br></li><li><p>Conduct testing and evaluation to identify issues, perform troubleshooting, conduct root cause analysis, and recommend solutions to improve performance and reliability.</p><br><br></li><li><p>Collaborate with cross-functional teams, including engineering, operations, maintenance, and project management to support project delivery, system integration, and continuous improvement initiatives.</p><br><br></li><li><p>Ensure compliance with electrical codes, safety regulations, and quality standards throughout all phases of design, installation, and operation.</p><br><br></li><li><p>Support commissioning, start-up, and ongoing maintenance activities as required.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Must be a US citizen.</p><br><br></li><li><p>Bachelor’s degree in Electrical Engineering or a related field.</p><br><br></li><li><p>Relevant experience in electrical design, systems engineering, or project execution.</p><br><br></li><li><p>Knowledge of electrical codes (e.g., NEC, IEC) and safety practices.</p><br><br></li><li><p>Strong analytical, problem-solving, and communication skills.</p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>