Shipping representative Jobs
465 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Quality Assurance Auditor is responsible for maintaining the Quality Assurance Audit Programme, identifying areas of non-compliance and opportunities for improvement, monitoring corrective actions, and promoting a positive Safety, Quality, Security, and Just Culture across the organization.</span></p><br><br><p><span>The role supports the effective implementation and continual improvement of the Quality Management System (QMS) by conducting audits and inspections to assess compliance with applicable regulatory requirements, industry standards, and DHL Air (Bahrain) policies and procedures. The incumbent will provide independent assurance on operational compliance, identify risks, and support the development of corrective and preventive actions to enhance organizational performance and regulatory compliance. </span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Regulatory Compliance Monitoring:</span></strong></p><br><br><ul><li><span>Monitor and assess compliance with applicable national and international aviation regulations, standards, directives, and industry best practices to ensure ongoing organizational compliance.</span></li><li><span>Review regulatory changes, amendments, and new requirements to determine their applicability and potential impact on company operations.</span></li><li><span>Support the Director Quality & Compliance ME in conducting regulatory gap analyses and compliance assessments for new or revised regulatory requirements.</span></li><li><span>Communicate applicable regulatory requirements and compliance obligations to relevant departments and stakeholders.</span></li></ul><p><strong><span>Audit and Inspections Activities:</span></strong></p><br><br><ul><li><span>Conduct audits, inspections, and assessments activities in accordance with the approved Quality Assurance Audit Program.</span></li><li><span>Evaluate the effectiveness of operational processes, management systems, and internal controls against regulatory requirements, company procedures, IOSA Standards, and customer expectations.</span></li><li><span>Verify compliance across Flight Operations, Ground Operations, Engineering & Maintenance, Safety, Security, and contracted service providers.</span></li></ul><p><strong><span>Compliance Reporting and Corrective Actions:</span></strong></p><br><br><ul><li><span>Collect, analyse, and evaluate objective evidence to determine levels of compliance and identify areas of risk or improvement.</span></li><li><span>Prepare comprehensive audit and surveillance reports, including findings, observations, and non-conformities.</span></li><li><span>Monitor, track, and verify corrective and preventive actions to ensure timely and effective closure of audit findings.</span></li><li><span>Conduct follow-up audits and verification activities to confirm the effectiveness and sustainability of corrective actions.</span></li></ul><p><strong><span>Documentation and Quality System Support:</span></strong></p><br><br><ul><li><span>Review company manuals, expositions, procedures, and operational documentation to verify continued alignment with regulatory and organizational requirements.</span></li><li><span>Support the maintenance and continual improvement of the Quality Management System by identifying opportunities to enhance compliance processes and controls.</span></li><li><span>Maintain accurate and complete audit records within approved audit management and reporting systems.</span></li></ul><p><strong><span>Ground Operations and Service Provider Oversight:</span></strong></p><br><br><ul><li><span>Monitor compliance of contracted and self-handled ground operations through audits, inspections, investigations, and surveillance activities.</span></li><li><span>Assess Ground Service Provider (GSP) performance against regulatory requirements, contractual obligations, and DHL operational standards.</span></li><li><span>Liaise with Ground Service Providers, vendors, regulatory authorities, and operational stakeholders to support audit and compliance activities.</span></li></ul><p><strong><span>Safety, Quality and Continuous Improvement:</span></strong></p><br><br><ul><li><span>Promote a positive Safety, Quality, Security, and Just Culture throughout the organization through effective communication and engagement.</span></li><li><span>Identify emerging compliance risks and opportunities for improvement and provide recommendations to management.</span></li><li><span>Contribute to the continual improvement of operational effectiveness, regulatory compliance, and quality system performance.</span></li></ul><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>At least 5 years’ work experience in the field of Quality Assurance as a Lead Auditor in an Airline environment. </span></li><li><span>Holder of an Aircraft Maintenance Engineers License, Pilots Licence, Flight Dispatcher Licence, Load Master for at least 10 years, or holder of a degree preferably in Aviation management.</span></li><li><span>Must have strong leadership, interpersonal and teamwork skills.</span></li><li><span>Strong analytical competencies.</span></li><li><span>Capable of dealing with many different parties, each with their own interests – negotiation skills are essential for the job holder in obtaining the best solution.</span></li><li><span>Full understanding and knowledge of DHL and third-party airside operations.</span></li><li><span>Has held similar position in an airline or regulatory authority.</span></li><li><span>Successful completion of a Quality System Course, e.g.: Auditor / Lead Auditor Course.</span></li><li><span>Knowledge and experience to undertake Quality Control /Quality Assurance tasks and activities in aircraft maintenance, aircraft airworthiness management, flight operations, Ground Operations, and repair organizations.</span></li><li><span>Knowledge and experience with IQSMS or other Auditing software programs.</span></li><li><span>Excellent planning skills to meet the agreed audit dates and times by planning trips and times accordingly.</span></li><li><span>Must be able to plan and employ a systematic travel and audit plan.</span></li><li><span>Good computer (MS Office), writing and communication skills.</span></li><li><span>Thorough knowledge of International and National Civil Aviation Legislation.</span></li><li><span>Train the Trainer Course.</span></li><li>Fluent in written and oral English.</li></ul> <br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâs most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>We are seeking an experienced Marine & Coastal Engineer with a minimum of 5 years of relevant experience in marine and coastal engineering design. The successful candidate will support the delivery of engineering projects involving coastal protection, marine structures, and shoreline development.</p><br><p>Key Responsibilities</p><br><ul><li>Perform specific and limited portions of broader engineering assignments under the direction of experienced engineers.</li><li>Undertake detailed and routine engineering assignments involving calculations, design development, and relatively simple engineering tests and assessments.</li><li>Gather, review, correlate, and interpret basic engineering data using established and well-defined procedures.</li><li>Assist in the design and engineering of marine and coastal infrastructure.</li><li>Develop engineering approaches and propose solutions to new or unusual technical problems encountered during project execution.</li><li>Identify discrepancies, inconsistencies, or errors in engineering calculations, drawings, specifications, and results, and recommend appropriate corrective actions.</li><li>Prepare and review engineering calculations, technical reports, design notes, drawings, and specifications.</li><li>Coordinate with other engineering disciplines, project teams, contractors, and clients as required.</li><li>Provide technical guidance and support to entry-level engineers and junior team members.</li><li>Ensure engineering work is carried out in accordance with applicable standards, project specifications, and company procedures.</li><li>Complete assigned work within agreed budgets, schedules, and quality requirements, with moderate supervision.</li><li>Participate in technical meetings, design reviews, and project discussions as required.</li><li>Contribute to the continuous improvement of engineering methods, procedures, and design practices.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Marine Engineering, Coastal Engineering, or a closely related discipline.</li><li>Master's degree (MSc) in Coastal, Marine, or Civil Engineering is preferred.</li><li>Minimum 5 years of relevant professional experience in marine and coastal engineering.</li><li>Experience in the Middle East region is preferred.</li><li>Good knowledge of relevant marine and coastal engineering standards, design principles, and practices.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prepare clear technical documentation and engineering deliverables.</li><li>Ability to work independently on assigned tasks while operating effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills.</li></ul><br>Additional Information<br><p>The candidate should have demonstrated experience in the design of marine and coastal infrastructure, particularly:</p><br><ul><li>Rock-armoured revetments</li><li>Concrete quay walls</li><li>Artificial beaches and beach nourishment works</li><li>Sheet-pile structures and basic seawalls</li><li>Coastal protection and shoreline stabilization works</li><li>Marine and coastal infrastructure assessments and design calculations</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>We are seeking an experienced Marine & Coastal Engineer with a minimum of 5 years of relevant experience in marine and coastal engineering design. The successful candidate will support the delivery of engineering projects involving coastal protection, marine structures, and shoreline development.</p><br><p>Key Responsibilities</p><br><ul><li>Perform specific and limited portions of broader engineering assignments under the direction of experienced engineers.</li><li>Undertake detailed and routine engineering assignments involving calculations, design development, and relatively simple engineering tests and assessments.</li><li>Gather, review, correlate, and interpret basic engineering data using established and well-defined procedures.</li><li>Assist in the design and engineering of marine and coastal infrastructure.</li><li>Develop engineering approaches and propose solutions to new or unusual technical problems encountered during project execution.</li><li>Identify discrepancies, inconsistencies, or errors in engineering calculations, drawings, specifications, and results, and recommend appropriate corrective actions.</li><li>Prepare and review engineering calculations, technical reports, design notes, drawings, and specifications.</li><li>Coordinate with other engineering disciplines, project teams, contractors, and clients as required.</li><li>Provide technical guidance and support to entry-level engineers and junior team members.</li><li>Ensure engineering work is carried out in accordance with applicable standards, project specifications, and company procedures.</li><li>Complete assigned work within agreed budgets, schedules, and quality requirements, with moderate supervision.</li><li>Participate in technical meetings, design reviews, and project discussions as required.</li><li>Contribute to the continuous improvement of engineering methods, procedures, and design practices.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Civil Engineering, Marine Engineering, Coastal Engineering, or a closely related discipline.</li><li>Master's degree (MSc) in Coastal, Marine, or Civil Engineering is preferred.</li><li>Minimum 5 years of relevant professional experience in marine and coastal engineering.</li><li>Experience in the Middle East region is preferred.</li><li>Good knowledge of relevant marine and coastal engineering standards, design principles, and practices.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to prepare clear technical documentation and engineering deliverables.</li><li>Ability to work independently on assigned tasks while operating effectively within a multidisciplinary project team.</li><li>Good written and verbal communication skills.</li></ul><br>Additional Information<br><p>The candidate should have demonstrated experience in the design of marine and coastal infrastructure, particularly:</p><br><ul><li>Rock-armoured revetments</li><li>Concrete quay walls</li><li>Artificial beaches and beach nourishment works</li><li>Sheet-pile structures and basic seawalls</li><li>Coastal protection and shoreline stabilization works</li><li>Marine and coastal infrastructure assessments and design calculations</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span><br> <span><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><p><strong><span>ROLE PURPOSE: </span></strong></p><br><br><p><span>Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><br><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><p><strong><span>Process: </span></strong></p><br><br><br><p><u><span>Business Partnering & Requirements Management</span></u></p><br><br><br><ul><li><span>Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span>Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span>Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><br><p><u><span>Process Improvement Responsibilities</span></u></p><br><br><br><ul><li><span>Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span>Conduct process assessments and identify efficiency opportunities. </span></li><li><span>Measure and report benefits realization from implemented improvements.</span></li></ul><br><br><p><u><span>Other Responsibilities: </span></u></p><br><br><ul><li><span>Support and evaluate operational process improvement initiatives.</span></li><li><span>Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span>Participate in process design, redesign, and continuous improvement activities.</span></li><li><span>Monitor and report benefits realized from operational improvement projects.</span></li><li><span>Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span>Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span>Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span>Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span>Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span>Lead data governance, data quality, and data standardization initiatives.</span></li><li><span>Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span>Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span>Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span>Data Engineering & Integration</span></li><li><span>Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span>Microsoft Ecosystem Leadership</span></li><li><span>Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span>Developed reporting templates for stations and departments self-reporting.</span></li><li><span>To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span>Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span>To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span>To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span>Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span>The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p><strong><span>People – Management:</span></strong></p><br><br><ul><li><span>Individual contributor role with no direct line management responsibility.</span></li><li><span>May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span>Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span>Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p><strong><span>Customer:</span></strong></p><br><br><p><span><span>·</span></span><span>All departments and members within MEA Aviation.</span></p><br><br><p><span><span>·</span></span><span>Aviation Finance Team.</span></p><br><br><p><span><span>·</span></span><span>MENA & SSA Network Operations Control.</span></p><br><br><p><span><span>·</span></span><span>Network Global Business Process Area.</span></p><br><br><p><span><span>·</span></span><span>Global Network Management.</span></p><br><br><p><span><span>·</span></span><span>Build effective relationships with internal and external stakeholders.</span></p><br><br><p><span><span>·</span></span><span>Support operational teams through timely analysis and reporting.</span></p><br><br><p><span><span>·</span></span><span>3rd party Airlines, Ground Handlers and authorities</span></p><br><br><br><p><span> <strong><span>YOUR PROFILE:</span></strong></span></p><br><br><ul><li><span>Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span>Educated to degree level is relevant subject.</span></li><li><span>Strong aviation operations and network performance management experience.</span></li><li><span>Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span>Experience developing API integrations and enterprise reporting solutions.</span></li><li><span>Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span>Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span>Strong oral and written communication skills.</span></li><li><span>Good team management and influencing skills.</span></li><li><span>Attention to detail.</span></li><li><span>Good presentation skills.</span></li><li><span>Sound knowledge of network operations / activities. </span></li></ul><br><p><strong><span>OUR OFFER:</span></strong></p><br><br><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.</li><li>Multifarious benefit programm.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership & Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications & Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud & Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms & End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation & Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance & Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset & Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications & Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Quality Assurance Auditor is responsible for maintaining the Quality Assurance Audit Programme, identifying areas of non-compliance and opportunities for improvement, monitoring corrective actions, and promoting a positive Safety, Quality, Security, and Just Culture across the organization.</span></p><p ><span >The role supports the effective implementation and continual improvement of the Quality Management System (QMS) by conducting audits and inspections to assess compliance with applicable regulatory requirements, industry standards, and DHL Air (Bahrain) policies and procedures. The incumbent will provide independent assurance on operational compliance, identify risks, and support the development of corrective and preventive actions to enhance organizational performance and regulatory compliance. </span></p><p ><span ><br></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong></p><p ><strong><span >Regulatory Compliance Monitoring:</span></strong></p><ul><li><span >Monitor and assess compliance with applicable national and international aviation regulations, standards, directives, and industry best practices to ensure ongoing organizational compliance.</span></li><li><span >Review regulatory changes, amendments, and new requirements to determine their applicability and potential impact on company operations.</span></li><li><span >Support the Director Quality & Compliance ME in conducting regulatory gap analyses and compliance assessments for new or revised regulatory requirements.</span></li><li><span >Communicate applicable regulatory requirements and compliance obligations to relevant departments and stakeholders.</span></li></ul><p ><strong><span >Audit and Inspections Activities:</span></strong></p><ul><li><span >Conduct audits, inspections, and assessments activities in accordance with the approved Quality Assurance Audit Program.</span></li><li><span >Evaluate the effectiveness of operational processes, management systems, and internal controls against regulatory requirements, company procedures, IOSA Standards, and customer expectations.</span></li><li><span >Verify compliance across Flight Operations, Ground Operations, Engineering & Maintenance, Safety, Security, and contracted service providers.</span></li></ul><p ><strong><span >Compliance Reporting and Corrective Actions:</span></strong></p><ul><li><span >Collect, analyse, and evaluate objective evidence to determine levels of compliance and identify areas of risk or improvement.</span></li><li><span >Prepare comprehensive audit and surveillance reports, including findings, observations, and non-conformities.</span></li><li><span >Monitor, track, and verify corrective and preventive actions to ensure timely and effective closure of audit findings.</span></li><li><span >Conduct follow-up audits and verification activities to confirm the effectiveness and sustainability of corrective actions.</span></li></ul><p ><strong><span >Documentation and Quality System Support:</span></strong></p><ul><li><span >Review company manuals, expositions, procedures, and operational documentation to verify continued alignment with regulatory and organizational requirements.</span></li><li><span >Support the maintenance and continual improvement of the Quality Management System by identifying opportunities to enhance compliance processes and controls.</span></li><li><span >Maintain accurate and complete audit records within approved audit management and reporting systems.</span></li></ul><p ><strong><span >Ground Operations and Service Provider Oversight:</span></strong></p><ul><li><span >Monitor compliance of contracted and self-handled ground operations through audits, inspections, investigations, and surveillance activities.</span></li><li><span >Assess Ground Service Provider (GSP) performance against regulatory requirements, contractual obligations, and DHL operational standards.</span></li><li><span >Liaise with Ground Service Providers, vendors, regulatory authorities, and operational stakeholders to support audit and compliance activities.</span></li></ul><p ><strong><span >Safety, Quality and Continuous Improvement:</span></strong></p><ul><li><span >Promote a positive Safety, Quality, Security, and Just Culture throughout the organization through effective communication and engagement.</span></li><li><span >Identify emerging compliance risks and opportunities for improvement and provide recommendations to management.</span></li><li><span >Contribute to the continual improvement of operational effectiveness, regulatory compliance, and quality system performance.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >At least 5 years’ work experience in the field of Quality Assurance as a Lead Auditor in an Airline environment. </span></li><li><span >Holder of an Aircraft Maintenance Engineers License, Pilots Licence, Flight Dispatcher Licence, Load Master for at least 10 years, or holder of a degree preferably in Aviation management.</span></li><li><span >Must have strong leadership, interpersonal and teamwork skills.</span></li><li><span >Strong analytical competencies.</span></li><li><span >Capable of dealing with many different parties, each with their own interests – negotiation skills are essential for the job holder in obtaining the best solution.</span></li><li><span >Full understanding and knowledge of DHL and third-party airside operations.</span></li><li><span >Has held similar position in an airline or regulatory authority.</span></li><li><span >Successful completion of a Quality System Course, e.g.: Auditor / Lead Auditor Course.</span></li><li><span >Knowledge and experience to undertake Quality Control /Quality Assurance tasks and activities in aircraft maintenance, aircraft airworthiness management, flight operations, Ground Operations, and repair organizations.</span></li><li><span >Knowledge and experience with IQSMS or other Auditing software programs.</span></li><li><span >Excellent planning skills to meet the agreed audit dates and times by planning trips and times accordingly.</span></li><li><span >Must be able to plan and employ a systematic travel and audit plan.</span></li><li><span >Good computer (MS Office), writing and communication skills.</span></li><li><span >Thorough knowledge of International and National Civil Aviation Legislation.</span></li><li><span >Train the Trainer Course.</span></li><li>Fluent in written and oral English.</li></ul> <br><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit programm.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div>
<div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span><span ></span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span><span ><br> <span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >ROLE PURPOSE: </span></strong><span ></span></p><p ><span >Drive operational performance reporting and analytics across the MEA Air Network, ensuring accurate measurement, monitoring, and continuous improvement of network performance against agreed KPIs. The role is responsible for delivering insightful reports and dashboards, conducting in-depth operational and business analysis, and transforming data into actionable recommendations that enhance efficiency, reduce costs, and support strategic decision-making. Working closely with aviation and operational stakeholders, the Operations Reporting Manager ensures data integrity, identifies performance trends, develops creative analytical solutions, and leads reporting process improvements to support business objectives and maintain the highest operational standards.</span></p><p ><span ></span></p><p ><strong><span >YOUR TASKS:</span></strong></p><p ><strong><span >Process: </span></strong></p><p ><strong><span ></span></strong></p><p ><u><span >Business Partnering & Requirements Management</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Gather, analyze, and document business requirements from Aviation stakeholders. </span></li><li><span >Translate business requirements into reporting, automation, and analytics solutions. </span></li><li><span >Facilitate workshops and stakeholder discussions to define KPIs and operational improvement opportunities.</span></li></ul><p ><span ></span></p><p ><u><span >Process Improvement Responsibilities</span></u></p><p ><strong><span ></span></strong></p><ul><li><span >Lead process improvement initiatives using operational analytics and digital technologies. </span></li><li><span >Conduct process assessments and identify efficiency opportunities. </span></li><li><span >Measure and report benefits realization from implemented improvements.</span></li></ul><p ><span ></span></p><p ><u><span ></span></u></p><p ><u><span >Other Responsibilities: </span></u></p><ul><li><span >Support and evaluate operational process improvement initiatives.</span></li><li><span >Analyze operational data to identify efficiency opportunities and recommend improvement actions.</span></li><li><span >Participate in process design, redesign, and continuous improvement activities.</span></li><li><span >Monitor and report benefits realized from operational improvement projects.</span></li><li><span >Support Aviation performance improvement initiatives through analytical assessment and reporting.</span></li><li><span >Extraction of operations performance data from the BAR Data Warehouse (BDW) using COGNOS and Operations Performance Management System (OPMS) system for all network air movements operating within and transiting through the MEA Region.</span></li><li><span >Lead Business Intelligence, Advanced Analytics, Artificial Intelligence (AI), and Machine Learning (ML) initiatives across Aviation and Network Operations.</span></li><li><span >Develop predictive and prescriptive analytics solutions to improve operational performance, network efficiency, resource utilization, and decision-making. (e.g. Network performance forecasting, Capacity planning, Delay prediction, Resource optimization, Operational risk management)</span></li><li><span >Develop enterprise-level dashboards, scorecards, and KPI frameworks.</span></li><li><span >Lead data governance, data quality, and data standardization initiatives.</span></li><li><span >Design and implement API-based data integration solutions to automate data exchange between operational systems, reporting platforms, and enterprise applications.</span></li><li><span >Drive digital transformation through the effective use of Microsoft technologies, cloud analytics platforms, and enterprise data solutions.</span></li><li><span >Drive automation initiatives using Power Automate, Power Apps, Copilot, and related Microsoft technologies.</span></li><li><span >Data Engineering & Integration</span></li><li><span >Design and manage API-based integrations between operational, finance, and reporting systems.</span></li><li><span >Microsoft Ecosystem Leadership</span></li><li><span >Detailed analysis on various Aviation performance reports (e.g. airline performance, safety, incidents) </span></li><li><span >Developed reporting templates for stations and departments self-reporting.</span></li><li><span >To highlight data irregularities to the Data Quality team for investigation and corrective action.</span></li><li><span >Distribution of period end operations performance reports, maintaining agreed time deadlines at all times.</span></li><li><span >To run ad hoc performance investigations, delivering findings in agreed formats to allow further in-depth analysis to be completed.</span></li><li><span >To be proactive in highlighting deteriorating performance trends associated to Aviation MEA KPI’s through continuous real time monitoring.</span></li><li><span >Administration of back-up analogue operations performance information for reference purposes.</span></li><li><span >The Senior Operations Performance Analyst is to deputize for the Operations Performance Manager during leave of absence. </span></li></ul><p ><strong><span >People – Management:</span></strong></p><ul><li><span >Individual contributor role with no direct line management responsibility.</span></li><li><span >May provide functional guidance and subject matter expertise to stakeholders and project teams</span></li><li><span >Excellent communication skills need to be able to liaise with operational people within MEA Aviation and MENA Network Operations.</span></li><li><span >Effective negotiation skills are needed to ensure tasks are completed in MEA Aviation’s best interest.</span></li></ul><p ><strong><span >Customer:</span></strong><strong><em><span ></span></em></strong></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >All departments and members within MEA Aviation.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Aviation Finance Team.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >MENA & SSA Network Operations Control.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Network Global Business Process Area.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Global Network Management.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build effective relationships with internal and external stakeholders.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Support operational teams through timely analysis and reporting.</span></p><p ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >3rd party Airlines, Ground Handlers and authorities</span></p><p ><span ></span></p><p ><span > <strong><span >YOUR PROFILE:</span></strong><span > </span></span></p><ul><li><span >Minimum 5+ years' experience in Business Intelligence, Data Analytics, Performance Reporting, or Data Science roles.</span></li><li><span >Educated to degree level is relevant subject.</span></li><li><span >Strong aviation operations and network performance management experience.</span></li><li><span >Proven expertise in Power BI, Cognos Analytics, Teradata, Snowflake, SQL, and cloud-based data platforms.</span></li><li><span >Experience developing API integrations and enterprise reporting solutions.</span></li><li><span >Practical experience with Microsoft Azure, Power Platform, and modern analytics ecosystems.</span></li><li><span >Experience managing enterprise-scale reporting and data governance frameworks.</span></li><li><span >Strong oral and written communication skills.</span></li><li><span >Good team management and influencing skills.</span></li><li><span >Attention to detail.</span></li><li><span >Good presentation skills.</span></li><li><span >Sound knowledge of network operations / activities. </span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >OUR OFFER:</span></strong><span ></span></p><ul><li>Strong career support in an international environment..</li><li>Great Culture and Colleagues.<span ></span></li><li>Multifarious benefit programm.<span ></span></li></ul><p ><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span><span ></span></p><p ><strong><span >We look forward to receiving your application!</span></strong><span ></span></p></div>
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<span>Role Summary The Senior Electrical Estimator is responsible for preparing accurate, competitive, and technically compliant cost estimates for electrical works across commercial, industrial, infrastructure, high-rise, mixed-use, and multidisciplinary construction projects.<br> The role provides expert technical and commercial input throughout the tendering process, supporting the company's business development objectives by ensuring tender submissions are commercially viable, technically sound, competitive, and compliant with client requirements, EWA, EDD, local authority regulations, and applicable industry standards.<br> The position also evaluates project risks and opportunities, develops cost-effective solutions, and contributes to value engineering and bidding strategies that support project profitability.<br> Key Responsibilities Review tender documents, drawings, specifications, Bills of Quantities (BOQs), and scopes of work to establish project requirements.<br> Analyze tender documentation to identify technical, commercial, contractual, and execution risks.<br> Identify missing, conflicting, or unclear information and raise appropriate tender clarifications.<br> Attend tender clarification meetings, site visits, and pre-tender meetings as required.<br> Prepare detailed electrical quantity take-offs covering materials, manpower, equipment, subcontract works, testing, commissioning, and associated costs.<br> Develop accurate and competitive cost estimates based on project requirements, construction methodology, market conditions, and historical cost data.<br> Calculate direct and indirect project costs, including manpower, plant and equipment, temporary works, testing and commissioning, preliminaries, overheads, and other applicable costs.<br> Review electrical designs for technical compliance, constructability, and cost effectiveness.<br> Ensure estimates and technical proposals comply with EWA, EDD, local authority requirements, applicable electrical codes, and relevant industry standards.<br> Assess tender requirements and identify technical deviations, exclusions, qualifications, and compliance concerns.<br> Obtain and evaluate competitive quotations from suppliers, manufacturers, subcontractors, and specialist vendors.<br> Review supplier and subcontractor quotations for technical and commercial compliance.<br> Negotiate with suppliers and subcontractors to secure competitive pricing, commercial terms, and delivery schedules.<br> Establish and maintain effective working relationships with suppliers, manufacturers, subcontractors, clients, and relevant stakeholders.<br> Identify financial, technical, procurement, and execution risks associated with tender submissions.<br> Develop appropriate risk mitigation measures, contingencies, and pricing strategies.<br> Identify value engineering opportunities and alternative solutions that optimize project costs without compromising quality, safety, performance, or functionality.<br> Monitor market trends, material costs, labor rates, and pricing fluctuations that may impact project estimates.<br> Maintain and update estimation databases, supplier pricing, rate build-ups, and historical cost information.<br> Prepare comprehensive technical and commercial tender submissions within required deadlines.<br> Provide technical and commercial recommendations to management regarding bid strategy, pricing, risks, and opportunities.<br> Perform other duties and assignments as directed by the General Manager – Estimation & Technical Services.<br> Qualifications Skill, & Experience Diploma or Bachelor's degree in Electrical Engineering or a related discipline is required.<br> Minimum 15 years of experience in electrical estimating and the construction industry.<br> Experience across infrastructure, high-rise buildings, commercial developments, industrial projects, mixed-use developments, and multidisciplinary construction projects.<br> Minimum 10 years of GCC experience is preferred .<br> Advanced knowledge of electrical systems, installations, and construction methodologies.<br> Strong working knowledge of EWA and EDD regulations and requirements .<br> Expert knowledge of electrical quantity take-offs, rate build-ups, and cost estimation.<br> Strong understanding of applicable electrical codes, standards, specifications, and authority requirements.<br> Ability to interpret and evaluate engineering drawings, specifications, BOQs, and tender documentation.<br> Strong understanding of procurement, supplier evaluation, subcontracting, and tendering processes.<br> Strong commercial awareness with the ability to assess risks, opportunities, and pricing strategies.<br> Excellent written and verbal communication skills.<br> Strong analytical, negotiation, and problem-solving abilities.<br> Proficiency in relevant estimating and Microsoft Office applications.<br> CRPEP certification is preferred.<br></span> </div>
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<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
<p><span >Job Summary The Outage Manager is responsible for preparation, planning, leading execution, and close out of complex planned/emergent Outage events for gas turbine, steam turbine and generator agreements while supporting the development of the business strategy for field fulfilment excellence in FieldCore. The Outage Manager is a focal role, with accountability for driving consistent outage planning and execution, and adoption of best practices and lessons learned. Will lead complex outages for their assigned Country/Countries or location(s) wherever possible, given the need to achieve target utilization levels.</span></p><p>Essential Duties & Responsibilities:</p><ul><li>Manage complex outage event preparation (Planned/Emergent/Upgrade) from start to finish, including outage schedule development, TFA/craft labor/tooling/cost planning, customer management - pre/post outage meetings, mobilization planning, JCE execution, and event close out</li><li>Own onsite execution (site lead) with large teams during assigned outages, ensuring Fulfilment-5 goals and requirements are met.</li><li>Manage on job cost tracking, productivity, while managing execution risk/FMEA and any NU/Service warranty</li><li>Drive improvement of on-time delivery, outage cost and productivity, implementation, effectively update and maintain accurate tracking files, control man hour cost and pacing</li><li>Lead project quotation development including work scope, site condition check, preliminary safety and risk analysis to identify potential issues or obstacles and to minimize cost impact for site execution</li><li>Support customer operations team during shut-down, start-up, running and performance testing of turbine, generator and auxiliary systems</li><li>Ensure proper execution documentation is prepared, used, reviewed, stored and delivered including, Field Procedures, Quality Procedures, EHS, and Customer Outage Reports</li><li>Work with web systems applications for proper allocation, preparation, planning and forecasting of labor, tooling, vendor management</li><li>Respond to forced outages/emergency promptly, be on site when needed, investigate/escalate site issues to restore the units to operating conditions in a timely manner</li><li>Support Customer Service Leader on technical communication to customer staff during outage execution</li><li>Actively work to improve and optimize existing processes and look for simplification opportunities</li><li>Ability and willingness to work holidays, weekends and overtime as required by field assignments</li><li>Travel may be required</li><li>May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications & Experience :</strong></p><ul><li>Bachelor s degree in Science/engineering or equivalent</li><li>4 years of experience in power generation industry.</li><li>8+ years applicable experience and demonstrated success/knowledge on gas/steam turbine or generator maintenance (depending on needs)</li><li>3+ years of specialized/industry experience of gas/steam turbine generator & auxiliary system outage planning and execution.</li><li>English proficiency required</li></ul><p><strong>Desired Characteristics:</strong></p><ul><li>Strong Project Management and planning skills (Primavera scheduling tool preferred)</li><li>PC proficiency, web applications including advanced Excel skills</li><li>Able to interface effectively with all levels of the organization and external customers</li><li>Demonstrated verbal and written communication skills and influencing skill</li><li>Strong technical and maintenance knowledge of gas/steam turbines and generators</li><li>Strong team leader in dynamic, energetic and complex customer site environments</li><li>Ability to work under high pressure and constraint time, committed and process oriented</li><li>Ability to work multiple project simultaneously and effectively in a cross-functional team</li><li>Ability to influence stakeholders to deliver customer and business needs</li><li>FEP graduate</li></ul><p>FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>Position summary</h4>
<p><strong>Location:</strong> Manama</p>
<h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & Assurance | Senior</h4>
<p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p><strong>About Deloitte:</strong><br>
When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose:</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Audit & Assurance | Senior</h4>
<p>During your tenure as a senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centers of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations and large-scale events (golf tournaments, weddings, corporate functions, etc).</p>
<h4>Responsibilities</h4>
<p><strong>1. Food & beverage operations</strong><br>
Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery.<br>
Maintain consistently high standards of service, presentation, cleanliness, and guest experience.<br>
Develop, implement, and continuously improve operational procedures and service standards.<br>
Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations.<br>
Actively manage service during peak trading periods and high-profile club events.</p>
<p><strong>2. Events & banquet operations</strong><br>
Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations.<br>
Collaborate with the Events team to ensure successful planning and flawless execution.<br>
Ensure appropriate staffing, equipment, and operational readiness for large-scale events.<br>
Maintain exceptional service standards across both day-to-day operations and special events.</p>
<p><strong>3. Team leadership & people management</strong><br>
Lead, coach, and develop supervisors and operational teams across multiple outlets.<br>
Build a strong service culture focused on hospitality, accountability, and continuous improvement.<br>
Manage workforce planning, scheduling, and staffing levels in line with operational demand.<br>
Conduct regular performance reviews, coaching sessions, and training initiatives.<br>
Foster collaboration between front-of-house and back-of-house teams.</p>
<p><strong>4. Financial & operational performance</strong><br>
Manage departmental budgets while controlling labour, food, and beverage costs.<br>
Monitor operational performance through KPIs and management reporting.<br>
Identify opportunities to improve efficiency, increase revenue, and reduce waste.<br>
Ensure inventory, purchasing, and stock control processes are effectively managed.<br>
Support forecasting and business planning alongside senior management.</p>
<p><strong>5. Member & guest experience</strong><br>
Champion a service-first culture that delivers exceptional member and guest satisfaction.<br>
Respond proactively to feedback and resolve service issues in a timely and professional manner.<br>
Continuously identify opportunities to elevate the club's hospitality offering.<br>
Build strong relationships with members and regular guests to enhance loyalty and engagement.</p>
<p><strong>6. Compliance & quality assurance</strong><br>
Ensure full compliance with food safety, hygiene, and health & safety regulations.<br>
Maintain HACCP standards and ensure all operational procedures are consistently followed.<br>
Conduct regular operational audits across all outlets.<br>
Ensure compliance with company policies, licensing requirements, and brand standards.</p>
<h4>Candidate profile</h4>
<p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline.<br>
5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments.<br>
Minimum 3 years in a leadership role managing multiple outlets and large operational teams.<br>
Demonstrated experience overseeing banquet, conference, or large-scale event operations.<br>
Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability.<br>
Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous.<br>
HACCP or Food Safety certification is desirable.</p>
<h4>Requirements</h4>
<li>Operational leadership and execution</li>
<li>Guest-centric mindset with a passion for service excellence</li>
<li>Commercial and financial acumen</li>
<li>Team leadership, coaching, and people development</li>
<li>Planning, organisation, and resource management</li>
<li>Event and banquet operations management</li>
<li>Problem-solving and sound decision-making under pressure</li>
<li>Strong communication and stakeholder management</li>
<li>Attention to detail and commitment to quality</li>
<li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></p><p></p>
<p><h4>Toloka AI and Mindrift Overview</h4>
<p><strong>Toloka AI</strong> supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br>
<strong>Mindrift, powered by Toloka</strong> — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<h4>Management Consulting Domain Launch</h4>
<p>We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br>
You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<h4>Important</h4>
<p>This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who We’re Looking For</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What You’ll Do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & Requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.<br>
Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p>J ob Purpose: The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.</p><p>Principal Responsibilities, Accountabilities and Deliverables of Role:</p><p>The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:</p><ul><li>Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.</li><li>Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.</li><li>Collaborate closely with Bank s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.</li><li>Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.</li><li>Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.</li><li>Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.</li><li>Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.</li><li>Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.</li><li>Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure & Services Manager to plan, architect, and report on Microsoft cloud migration activities.</li><li>Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.</li><li>Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.</li><li>Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.</li><li>Ensure continued stability and support for the Microsoft product stack across the bank.</li><li>Administer corporate cloud mobile device management solution.</li><li>Assist in developing internal knowledge base and training materials related to Microsoft products.</li><li>Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.</li><li>Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.</li></ul><p>Other accountabilities include :</p><ul><li>Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.</li><li>Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.</li><li>Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.</li><li>Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.</li><li>Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.</li><li>Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.</li><li>Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.</li><li>Maintain order of scheduled maintenance tasks.</li><li>Develop and maintain technical standards documentation including operational procedures.</li><li>Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.</li><li>Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.</li><li>Test, Deploy and manage new technologies approved and adopted by the bank.</li><li>Perform other miscellaneous technical duties as assigned.</li><li>Provide technical assistance and support to IT teams in global branches as needed.</li><li>Provide system availability, capacity utilization and other maintenance reports to line manager periodically.</li><li>Participate in bank s Business Continuity & Disaster Recovery tests.</li><li>Manage vendors and ensure approved SLAs are followed and reviewed periodically.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Job Requirements:</h4><p><strong>Knowledge:</strong></p><ul><li>Knowledge of PowerShell for management of Microsoft services</li><li>Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.</li><li>Knowledge of Power BI to present data an advantage.</li><li>Strong understanding of Microsoft 365 security, compliance, ad governance features</li><li>Project Management skills.</li><li>Practices and methods of systems administration and maintenance</li><li>Good understanding of network protocols and usability</li><li>Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.</li><li>Knowledge of generic reporting tools</li><li>Broad understanding of enterprise IT management processes i.e., Cobit 2019</li></ul><p><strong>Education / Certification:</strong></p><ul><li>Bachelor s degree in Cloud Computing, Computer Science Information Technology, or related field.</li><li>Relevant Microsoft Certifications preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>5 - 7 years hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.</li><li>Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.</li><li>Working experience on latest Microsoft Server Operating systems.</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Strong planning skills</li><li>Strong attention to detail</li><li>Fluent in English ( mandatory )</li><li>Results orientated and proactive mindset</li><li>Strong analytical and problem-solving skills</li><li>Ability to work independently and under pressure</li><li>Effective communicator in verbal and written form</li><li>Ability to deliver multiple objectives while maintaining a high quality of work.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Inbound Marketer – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Location: Remote (Middle East Preferred) About the Role At Pavago, one of our clients is hiring an Inbound Marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.<br> This is far more than a traditional SEO role.<br> You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.<br> You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.<br> If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.<br> What You’ll Own Content Creation & SEO Create high-quality, value-driven content that educates prospects and builds authority.<br> Write SEO-optimized: Blog articles Landing pages Website copy Inbound marketing assets Develop content aligned with search intent, buyer journey stages, and conversion goals.<br> Optimize content for: Traditional search engines AI-powered search experiences Featured snippets and AI summaries Continuously improve existing content based on rankings and performance data.<br> Inbound Marketing Execute inbound marketing initiatives across: SEO Content marketing Lead magnets Website conversion paths Social content distribution Build systems that connect: Content Engagement Lead generation Conversion Support distribution through: LinkedIn X Newsletters Other relevant marketing channels Collaborate on website and landing page optimization initiatives.<br> Lead Magnets & Conversion Assets Develop: Guides Playbooks Checklists Downloadable resources Write conversion-focused: CTAs Landing pages Thank-you pages Nurture content Improve conversion rates through stronger messaging and positioning.<br> Support ongoing inbound funnel optimization.<br> Research & Content Strategy Research: Industries Competitors Buyer pain points Search opportunities Identify content gaps and inbound growth opportunities.<br> Develop compelling content ideas backed by research.<br> Stay current on: SEO best practices AI-powered search Content marketing Distribution strategies Analytics & Optimization Monitor performance using: Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs Analyze: Rankings Organic traffic Engagement Conversions Optimize content based on measurable performance.<br> Provide recommendations that improve inbound marketing results.<br> What Success Looks Like Consistent growth in qualified inbound leads.<br> Higher organic search visibility and rankings.<br> Increased landing page and lead magnet conversion rates.<br> High-performing, valuable content assets.<br> Strong contribution to pipeline from inbound channels.<br> Consistent delivery of high-quality inbound marketing initiatives.<br> What Makes You a Strong Fit You understand that inbound marketing creates demand—not just content.<br> You write content that educates, engages, and converts.<br> You understand SEO, AI-powered search, and modern buyer behavior.<br> You balance strategic thinking with hands-on execution.<br> You continuously improve performance using analytics and data.<br> You stay organized while managing multiple marketing initiatives.<br> Required Experience & Skills Experience Proven experience in: Inbound Marketing Content Marketing SEO Content Writing Strong understanding of: SEO Search intent Inbound funnel strategy Experience using: Google Search Console Google Analytics 4 (GA4) SEMrush Ahrefs Excellent written English and storytelling skills.<br> Experience creating conversion-focused marketing content.<br> Strong research and analytical abilities.<br> Portfolio showcasing inbound or SEO-driven content.<br> Nice to Have Agency or B2B marketing experience.<br> Experience building and promoting lead magnets.<br> Familiarity with LinkedIn content distribution.<br> Understanding of AI-powered search optimization.<br> Experience improving website conversion rates and inbound lead generation.<br> Tech Stack Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs LinkedIn ChatGPT AI Writing & Research Tools What a Typical Day Looks Like Write and optimize blogs, landing pages, and website content.<br> Research search trends, competitors, and keyword opportunities.<br> Build lead magnets and conversion-focused assets.<br> Review SEO and content performance data.<br> Optimize existing content based on rankings and analytics.<br> Collaborate with marketing teams on inbound campaigns.<br> Improve inbound funnels and content distribution strategies.<br> In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.<br> Key Metrics for Success (KPIs) Growth in organic traffic.<br> Qualified inbound leads generated.<br> Improved keyword rankings and search visibility.<br> Landing page and lead magnet conversion rates.<br> Engagement and performance of inbound content.<br> Pipeline contribution from inbound marketing.<br> Consistent execution of high-quality inbound campaigns.<br> Why This Role Stands Out Direct ownership of inbound marketing strategy and execution.<br> Opportunity to build scalable content and demand generation systems.<br> Work across: SEO Content Marketing AI Search Optimization Lead Generation Conversion Optimization Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Inbound Marketer Content Marketing Manager SEO Manager Demand Generation Manager Growth Marketing Lead Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Practical Inbound Marketing Assessment Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization.<br> You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows.<br> Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you.<br> Apply today and help drive measurable business growth through modern inbound marketing.<br></span> </div>
<p><h4>Shape the future of health insurance operations</h4>
<p>We are transforming the way healthcare operations are delivered through automation, artificial intelligence, and data-driven decision making. We are seeking an experienced Automation Process Lead to drive our automation and digital transformation agenda across health operations.</p>
<p>This is a strategic role for a forward-thinking professional who combines operational excellence, healthcare expertise, and technology acumen to deliver scalable process improvements, enhanced customer experiences, and measurable business value.</p>
<p>If you are passionate about innovation, operational transformation, and leveraging AI to redefine healthcare administration, we would love to hear from you.</p>
<h4>What you do</h4>
<p>As the Automation Process Lead, you will be responsible for leading and executing the automation strategy across health operations while ensuring regulatory compliance, operational excellence, and sustainable value creation.</p>
<h4>Strategic leadership & automation</h4>
<ul>
<li>Develop and execute the health operations automation roadmap aligned with business objectives and KPIs.</li>
<li>Identify, prioritize, and implement high-impact automation opportunities across claims and medical approvals processes.</li>
<li>Lead end-to-end automation initiatives that improve efficiency, accuracy, and service quality.</li>
<li>Establish strong automation governance, controls, and monitoring frameworks.</li>
<li>Drive process re-engineering and standardization initiatives before automation deployment.</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Increase straight through processing (STP) rates across key operational processes.</li>
<li>Reduce manual touchpoints and eliminate process inefficiencies.</li>
<li>Improve turnaround times (TAT) and optimize cost per transaction.</li>
<li>Monitor and enhance compliance, quality, and operational performance metrics.</li>
<li>Lead continuous improvement initiatives to deliver sustainable operational gains.</li>
</ul>
<h4>Technology & innovation</h4>
<ul>
<li>Collaborate closely with operations, IT, digital, and data teams to implement automation solutions.</li>
<li>Support the development and optimization of rules engines, AI-enabled adjudication, and workflow automation solutions.</li>
<li>Lead user acceptance testing (UAT), validation activities, and accuracy monitoring.</li>
<li>Analyze operational data and generate insights through dashboards and business intelligence tools.</li>
<li>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</li>
</ul>
<h4>Process governance & stakeholder management</h4>
<ul>
<li>Act as the key liaison between operations, IT, and digital stakeholders.</li>
<li>Conduct process mapping, gap analysis, and workflow assessments.</li>
<li>Maintain up-to-date operational guidelines and process documentation.</li>
<li>Ensure adherence to relevant healthcare insurance regulations and compliance requirements.</li>
<li>Provide operational feedback and support for complex claims and workflow-related queries.</li>
<li>Coordinate workflows effectively to meet agreed service levels and deadlines.</li>
</ul>
<h4>Team development</h4>
<ul>
<li>Support and coach junior team members through structured training and ongoing feedback.</li>
<li>Foster a culture of innovation, continuous learning, and operational excellence.</li>
</ul>
<h4>What you bring</h4>
<h4>Experience</h4>
<ul>
<li>5-8+ years of experience in health insurance, TPA, or healthcare operations.</li>
<li>Minimum 5 years of practical medical insurance experience within a reputable insurer, broker, healthcare payer, or TPA environment.</li>
<li>Proven experience leading process improvement, automation, or digital transformation initiatives.</li>
<li>Hands-on experience with automation platforms, RPA solutions, rules engines, and workflow technologies.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Strong analytical capabilities and experience using operational data to drive decisions.</li>
<li>Advanced proficiency in Power BI, Alteryx, and dashboard development.</li>
<li>Advanced Excel skills and strong command of MS Office applications.</li>
<li>Coding certification or demonstrated technical capability in automation-related technologies.</li>
<li>Experience working with AI-enabled solutions, machine learning applications, or intelligent automation is highly desirable.</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Exceptional communication and stakeholder management skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to work effectively in cross-functional and multicultural environments.</li>
<li>Proven capability to manage multiple priorities while maintaining high quality standards.</li>
</ul>
<h4>How we hire</h4>
<p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>