Sales Jobs in Bahrain

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Reports to:</strong> Head of Cards<br> <strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <ul> <li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li> <li>Knowledge of cards (debit, credit and prepaid) and key metrics</li> </ul> <h4>Purpose of the project</h4> <p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p> <h4>Key activities, core responsibilities and accountabilities</h4> <p><strong>1. Acquisition strategy & market growth</strong></p> <ul> <li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li> <li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li> <li>Define sales targets, growth levers, and acquisition KPIs across all channels</li> </ul> <p><strong>2. Data analytics & performance optimization</strong></p> <ul> <li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li> <li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li> <li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li> </ul> <p><strong>3. Campaign planning & execution</strong></p> <ul> <li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li> <li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li> <li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li> </ul> <p><strong>4. Channel development & optimization</strong></p> <ul> <li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li> <li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li> <li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li> </ul> <p><strong>5. Credit policy & risk alignment</strong></p> <ul> <li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li> <li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li> <li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li> </ul> <p><strong>6. Sales enablement & training</strong></p> <ul> <li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li> <li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li> <li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li> </ul> <p><strong>7. Marketing communications & collateral</strong></p> <ul> <li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li> <li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li> </ul> <p><strong>8. Cross-functional leadership</strong></p> <ul> <li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li> <li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor's or master's degree in business, finance, marketing, or related field</li> <li>Strong understanding of card payments, processing systems, and regulatory environments</li> <li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li> <li>Excellent analytical, communication, and stakeholder management skills</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Sales Development Representative (SDR) – Outbound Sales &amp; Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting &amp; Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales &amp; Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence &amp; Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM &amp; Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience &amp; Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools &amp; Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer &amp; Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Quick starters preferred -A new opportunity has arisen for a seasoned Sales &amp; Marketing Manager to join this modern 5* boutique hotel in Bahrain. We are seeking a commercially astute hospitality professional with a strong track record in driving revenue, developing key accounts and delivering impactful sales and marketing strategies across a competitive market.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul> <li>Commercial Planning &amp; Performance</li><li>Sales &amp; Business Development</li><li>Marketing, PR &amp; Partnerships</li><li>Internal Coordination &amp; Service</li><li>Stakeholder Engagement</li></ul> <p><strong>Requirements:</strong></p><br><ul> <li>Gulf location experience</li><li>Arabic speaker</li><li>Quick starters preferred</li><li>Minimum five years of relevant hotel sales and marketing experience, including at least two years in a managerial position.</li><li>A proven record of generating new business, developing productive accounts and achieving measurable revenue results and not only maintaining an inherited client portfolio.</li><li>Experience in luxury, lifestyle or boutique hotels is preferred.</li><li>Practical experience coordinating marketing campaigns, promotional activity and external agencies.</li><li>Strong commercial judgement, negotiation, presentation, relationship-management and written communication skills.</li></ul> <p><strong>Salary Package: Market related</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong><u>Role Summary:</u></strong></p><br><br><p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><br><br><p><u><strong>What's On Your Plate:</strong></u></p><br><br><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure&nbsp;SOP compliance by the sales team and optimize&nbsp;SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate&nbsp;in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.</li><li>Roll&nbsp;out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Business or any related field.</li><li>5+ years of BI/analytics with exposure to sales.</li><li>Highly analytical &amp; numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.</li><li>Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.</li><li>Passionate about sales: metrics driven with a deep understanding of branding.</li><li>Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.</li><li>Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p> <p>This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team. As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.</p> <p>If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.</p> <h4>What you’ll own</h4> <strong>Prospecting & lead generation</strong><br> <ul> <li>Build targeted prospect lists using LinkedIn Sales Navigator, ZoomInfo, Apollo, Crunchbase, and other prospecting platforms.</li> <li>Research companies and identify key decision-makers.</li> <li>Personalize outreach based on industry, role, and business needs.</li> <li>Maintain a healthy pipeline of qualified outbound opportunities.</li> </ul> <strong>Outbound sales & cold calling</strong><br> <ul> <li>Execute high-volume outreach through phone, email, LinkedIn, and video messaging.</li> <li>Complete approximately 30–40 cold calls per day.</li> <li>Manage 60–100 daily outbound activities.</li> <li>Handle objections professionally and confidently.</li> <li>Build rapport quickly and generate interest in the company’s solutions.</li> </ul> <strong>Sales cadence & campaign execution</strong><br> <ul> <li>Build and manage multi-touch outbound sequences.</li> <li>Execute 5–10 touchpoint campaigns across multiple channels.</li> <li>Test and optimize subject lines, messaging, call scripts, and calls-to-action.</li> <li>Continuously improve response rates, meeting conversion rates, and pipeline generation performance.</li> </ul> <strong>CRM & pipeline management</strong><br> <ul> <li>Maintain accurate CRM records using Salesforce, HubSpot, or Zoho CRM.</li> <li>Log all prospect interactions and activities.</li> <li>Update lead stages and opportunity statuses.</li> <li>Maintain clean CRM data and pipeline visibility.</li> </ul> <strong>Cross-functional collaboration</strong><br> <ul> <li>Partner with account executives to ensure smooth lead handoffs.</li> <li>Collaborate with marketing teams to improve messaging and lead quality.</li> <li>Share prospect feedback and market insights.</li> <li>Support ongoing improvements to the sales process.</li> </ul> <h4>What success looks like</h4> <ul> <li>Consistent outbound prospecting activity.</li> <li>Strong pipeline generation and qualified meetings.</li> <li>Accurate CRM records and pipeline management.</li> <li>Continuous improvement in response and conversion rates.</li> <li>Strong collaboration with sales and marketing teams.</li> <li>Reliable contribution to revenue growth.</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Excellent communication and relationship-building skills.</li> <li>Comfortable initiating conversations with new prospects.</li> <li>Competitive, goal-oriented, and self-motivated.</li> <li>Resilient when facing rejection.</li> <li>Organized with strong follow-up discipline.</li> <li>Motivated by measurable performance and continuous improvement.</li> </ul> <h4>Required experience & skills</h4> <strong>Experience</strong><br> <ul> <li>1–2 years of experience in sales development, business development, outbound sales, or lead generation.</li> <li>Experience with cold calling, email outreach, and sales engagement platforms.</li> <li>Familiarity with Outreach.io, Salesloft, Apollo, and HubSpot Sequences.</li> <li>Experience using CRM systems such as Salesforce, HubSpot, or Zoho CRM.</li> <li>Strong written and verbal English communication skills.</li> <li>Highly organized, resilient, and results-oriented.</li> <li>Comfortable working remotely during U.S. business hours.</li> </ul> <strong>Nice to have</strong><br> <ul> <li>2–4 years of SDR or BDR experience with a proven track record of meeting quota.</li> <li>Experience selling into B2B SaaS, marketing services, professional services, or technology companies.</li> <li>Familiarity with sales methodologies such as SPIN Selling, MEDDIC, Challenger Sale, and Sandler Selling.</li> <li>Experience targeting mid-market or enterprise accounts.</li> </ul> <h4>Tools & technology</h4> <ul> <li>LinkedIn Sales Navigator</li> <li>ZoomInfo</li> <li>Apollo</li> <li>Crunchbase</li> <li>Outreach.io</li> <li>Salesloft</li> <li>HubSpot Sequences</li> <li>Salesforce</li> <li>HubSpot CRM</li> <li>Zoho CRM</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Build prospect lists and research target accounts.</li> <li>Execute outbound calls, emails, and LinkedIn outreach.</li> <li>Manage multi-touch sales sequences.</li> <li>Qualify interested prospects and schedule meetings.</li> <li>Update CRM records and maintain pipeline accuracy.</li> <li>Collaborate with account executives and marketing teams.</li> <li>Review performance metrics and optimize outreach strategies.</li> </ul> <p>In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>60–100 outbound activities completed daily.</li> <li>30–40 cold calls per day.</li> <li>15–20 meaningful prospect conversations per week.</li> <li>8–12 qualified meetings booked per month.</li> <li>CRM accuracy and pipeline hygiene.</li> <li>Response, conversion, and meeting booking rates.</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline generation and revenue growth.</li> <li>Hands-on experience with modern outbound sales tools and strategies.</li> <li>Opportunity to develop expertise in prospecting, qualification, and sales execution.</li> <li>Fully remote role with structured support and coaching.</li> <li>Career progression into senior SDR, business development representative (BDR), account executive, or sales manager roles.</li> </ul> <h4>Interview process</h4> <ul> <li>Application review</li> <li>Spark Hire intro video (3–5 minutes)</li> <li>Client interview</li> <li>Offer & onboarding</li> </ul> <h4>What happens after you apply</h4> <p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in the hiring process and can be completed whenever it’s convenient for you.</p> <p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting. You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach. Your video will be reviewed by the hiring team before moving to the client interview.</p> <p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p> <p>Please keep an eye on your inbox and spam folder for the invitation after applying.</p> <h4>Apply now</h4> <p>If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you. Apply today and help build a high-performing sales pipeline.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong><u>Role Summary:</u></strong></p><br><p>We are looking for a results-driven sales performance professional to monitor KPI-based performance, ensure SOP compliance, and lead data-driven initiatives that optimize key account growth and engagement across regions. The ideal candidate will collaborate cross-functionally to execute impactful campaigns, deliver insightful performance reporting, and build strong relationships with strategic stakeholders to enhance sales effectiveness and visibility nationwide.</p><br><p><u><strong>What's On Your Plate:</strong></u></p><br><ul><li>Monitor and analyze sales performance that is KPI driven.</li><li>Ensure&nbsp;SOP compliance by the sales team and optimize&nbsp;SOP based on practical learnings from sales, logistics, finance, and training.</li><li>Define projects that will optimize key accounts' performance, and ensure their engagement and satisfaction.</li><li>Conduct regular business reviews so that Key Accounts have full visibility of their performance across the country.</li><li>Collaborate&nbsp;in the execution of regional campaigns that both impact branding and sales performance.</li><li>Create weekly/monthly performance reports, to track and execut KPIs and SOPs to measure team’s performance.</li><li>Roll&nbsp;out reports for the sales team to manage sales performance.</li><li>Establish, build, and maintain strong relationships with regional stakeholders of our strategic partners.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Business or any related field.</li><li>5+ years of BI/analytics with exposure to sales.</li><li>Highly analytical &amp; numbers-driven: cohorts costs/resource allocations and organizational skills in a fast-paced environment; a consultative approach to managing complex relationships.</li><li>Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scopes and tasks.</li><li>Passionate about sales: metrics driven with a deep understanding of branding.</li><li>Product sales expertise in the web technology sector and the ability to contribute at strategic, operational and tactical levels.</li><li>Has excellent organizational and people skills and the ability to set priorities, problem-solve, multi-task and work well independently in a dynamic, rapidly changing workplace.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Summary: To provide administrative support to the Sales Department by processing quotations and sales orders, coordinating procurement and logistics activities, and ensuring timely delivery of products while maintaining excellent customer service.<br> Key Responsibilities: Prepare customer quotations and process sales orders in the ERP system.<br> Issue purchase orders and coordinate with suppliers to ensure timely supply of materials.<br> Liaise with customers regarding order status, deliveries, and product availability.<br> Coordinate with Warehouse, Logistics, and Finance to ensure efficient order fulfilment.<br> Maintain accurate sales, purchasing, and customer records.<br> Assist with tenders, contracts, and sales documentation.<br> Monitor inventory levels and report stock issues.<br> Coordinate imports, customs clearance, and deliveries with suppliers and freight providers.<br> Verify invoices and supporting documents before processing.<br> Prepare sales and logistics reports as required.<br> Maintain confidentiality and comply with Company policies and quality procedures.<br> Perform other duties as assigned by Management.<br> Qualifications, Skills and Experience: Strong organisational and communication skills.<br> Knowledge of sales administration, procurement, logistics, and inventory control.<br> Proficient in ERP systems and Microsoft Office.<br> Ability to prioritise tasks and maintain accuracy.<br> Comply with all Company Health &amp; Safety policies and procedures.<br> Report hazards, incidents, and unsafe conditions promptly.<br> Participate in HSE training and promote safe working practices.<br></span> </div>

<p>Your role You take care of our customers in all commercial issues (pre and after sales) You prepare quotations and handle tenders You support the Area Sales Manager throughout the sales process You will be the link to our sales partners and will support them in all commercial issues You coordinate customer follow-ups, support product demonstrations and ensure smooth commercial processes together with the sales team You are responsible for the maintenance of our customer database (CRM system) You coordinate customer trainings through the OMICRON Academy, including registrations, communication and related administration You provide back-up support to your team</p><p><strong>Desired Candidate Profile</strong></p><p>You have successfully completed a commercial or business-related education. Technical experience is not required for this position, although knowledge of the electrical energy industry would be an advantage You have at least 2 years of experience in Customer &amp; Sales Support, Sales Support, or Inside Sales; experience working with CRM and/or ERP systems is a plus You enjoy working in a structured environment and are comfortable taking ownership of customer requests from start to finish Excellent attention to detail and the ability to work independently while managing multiple priorities as well as strong organizational skills, reliability, and team spirit are among your strengths You have a confident and professional manner when communicating with customers and are proficient in Microsoft Office applications, particularly Excel, Outlook, and Word You have an excellent command of English (written and spoken), French is mandatory and Arabic would be an advantage</p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Position summary</h4> <p>The Director of Sales & Marketing is responsible for leading the commercial strategy of Hawar Resort by Mantis to maximize revenue, market share, and profitability across all business segments. The role oversees Sales, Marketing, Revenue Management, Public Relations, Digital Marketing, Reservations, and Business Development activities while ensuring alignment with the resort's brand standards and business objectives.</p> <p>The Director of Sales & Marketing will develop and execute strategic sales and marketing plans to position Hawar Resort by Mantis as the preferred luxury island resort destination in the region, driving transient, group, corporate, leisure, MICE, and international business.</p> <h4>Key responsibilities</h4> <p><strong>Sales leadership</strong></p> <ul> <li>Develop and implement annual sales strategies and business plans to achieve revenue and occupancy targets.</li> <li>Lead and manage the Sales team to maximize corporate, leisure, MICE, government, wholesale, and travel trade business.</li> <li>Identify new business opportunities and market segments locally, regionally, and internationally.</li> <li>Establish and maintain strong relationships with key accounts, travel agencies, tour operators, government entities, and corporate clients.</li> <li>Conduct regular sales calls, client visits, trade shows, roadshows, and networking events.</li> <li>Monitor competitor activities and market trends to identify opportunities and risks.</li> </ul> <p><strong>Marketing & brand management</strong></p> <ul> <li>Develop and execute integrated marketing strategies to enhance brand awareness and market positioning.</li> <li>Oversee digital marketing initiatives, social media campaigns, website optimization, SEO, SEM, and online reputation management.</li> <li>Manage public relations activities and media partnerships.</li> <li>Ensure all marketing materials comply with brand standards and reflect the resort’s luxury positioning.</li> <li>Coordinate promotional campaigns, seasonal offers, and destination marketing initiatives.</li> </ul> <p><strong>Revenue & commercial management</strong></p> <ul> <li>Work closely with Revenue Management to optimize pricing strategies and maximize RevPAR, ADR, occupancy, and total revenue.</li> <li>Analyze market intelligence, demand patterns, and competitor performance.</li> <li>Participate in forecasting, budgeting, and business planning processes.</li> <li>Review and monitor distribution channels to maximize profitability and market penetration.</li> </ul> <p><strong>Leadership & team development</strong></p> <ul> <li>Lead, coach, and develop the Sales & Marketing team to achieve individual and departmental objectives.</li> <li>Conduct regular performance reviews and identify training and development opportunities.</li> <li>Foster a high-performance culture focused on accountability, collaboration, and results.</li> <li>Ensure compliance with company policies, procedures, and brand standards.</li> </ul> <p><strong>Reporting & administration</strong></p> <ul> <li>Prepare monthly commercial reports, forecasts, budgets, and market analysis.</li> <li>Present sales performance and business development updates to the General Manager and ownership representatives.</li> <li>Maintain accurate records of sales activities, contracts, and business opportunities within CRM systems.</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Revenue achievement</li> <li>Occupancy performance</li> <li>ADR (Average Daily Rate)</li> <li>RevPAR (Revenue Per Available Room)</li> <li>Market share growth</li> <li>Corporate account production</li> <li>MICE revenue</li> <li>Digital marketing ROI</li> <li>Website conversion rate</li> <li>Guest acquisition and retention</li> <li>Team performance and development</li> </ul> <h4>Qualifications</h4> <p><strong>Education</strong></p> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.</li> <li>Master's degree or MBA is preferred.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>Minimum 8–10 years of progressive experience in hotel sales and marketing.</li> <li>Minimum 3–5 years in a senior leadership position such as Director of Sales & Marketing or Director of Sales within a luxury hotel or resort environment.</li> <li>Experience with island resorts, luxury resorts, or international hospitality brands is highly preferred.</li> <li>Previous experience within Accor, Mantis, Ennismore, Marriott, Hilton, IHG, Hyatt, or similar international hotel groups is an advantage.</li> </ul> <p><strong>Technical skills</strong></p> <ul> <li>Strong knowledge of hotel revenue management principles.</li> <li>Experience with hotel PMS, CRS, and Revenue Management systems.</li> <li>Proficiency in Microsoft Office Suite.</li> <li>Experience using CRM platforms and digital marketing tools.</li> <li>Strong understanding of online distribution channels and OTA management.</li> </ul> <p><strong>Competencies</strong></p> <ul> <li>Strategic thinking</li> <li>Leadership & team development</li> <li>Negotiation & influencing skills</li> <li>Financial acumen</li> <li>Commercial awareness</li> <li>Relationship management</li> <li>Communication & presentation skills</li> <li>Business development</li> <li>Problem solving & decision making</li> <li>Results-oriented mindset</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES</p></p><p></p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>You will be responsible for creating and implementing strategic sales plans, setting achievable targets, and ensuring their successful execution to drive revenue growth.</p> <p>Identifying opportunities for process optimization, implementing best practices, and driving innovation in sales strategies to stay ahead of the competition.</p> <p>Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.</p> <p>Direct all sales operations for the hotel to maximize revenue opportunities for all segments and channels.</p> <p>Establish and grow our market share by developing and maintaining relationships with all clients.</p> <p>Engaging with clients, understanding their needs, providing product demonstrations, and offering technical solutions to meet customer requirements.</p> <p>Remain up to date with regional and international developments and convert these into sales opportunities.</p> <p>Maintain a complete knowledge of all the services the hotel provides so as to conduct successful sales.</p> <h4>Qualifications</h4> <p><strong>Preferably bachelor’s degree and/or hotel management degree.</strong></p> <p><strong>Minimum of 2 years in a similar capacity with proven records.</strong></p> <p><strong>Knowledge of hotel features, benefits, and competing hotels within the market.</strong></p> <p><strong>Strong interpersonal and problem solving abilities.</strong></p> <p><strong>Excellent written and verbal communication skills.</strong></p> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments. RESPONSIBILITIES The primary responsibilities of the role include: Sales &amp; Marketing Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution. Filing system must be accessible and accurate at all times. To have a tracing system for follow-up work by the sales personnel you are assigned to. Department s policies and procedures, training and development manuals, and relevant sales and marketing reports. Minute meetings, transcribe and distribute to all relevant parties. Retrieve and deliver departmental mail. Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours. Assist in the preparation of the hotel s month end report and annual budget. Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions. Availability and storage of sales related collateral. Reservations Ensures that all reservations are handled according to Ritz Carlton Brand Standards. Handles reservation requests received in an accurate, complete and timely manner. Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed Ensures that guest and blocks profiles are linked to the reservation. Ensures 100% accuracy of Market Segmentation in groups Ensures that all amendments and changes are updated in the system. Notes and follows up on guest preferences and special requests. Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS. Communication Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office. Ensures all group requirements are entered completely and accurately. Maintains confidentiality of all guest information. Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers. Attends daily line-ups and communicate all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest incidents and how they were solved. Attends designated meetings prepared with information related to group reservations. Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS Delegates groups and tasks among the Group Reservations team Attends Resume and Internal meetings in relation to events with rooms in the hotel Coaching and Developing Others Ensures ongoing training and development of Group Reservation Agents (wherever applicable) Other Performs all tasks as detailed in daily task list. Processes visa applications for groups. Produces weekly group tracker in the absence of the Group Reservations Supervisor. Maintains the cleanliness and tidiness of the work area at all times. Participates in related project teams. Ensures group files are accurate and up to date. Ensures accurate billings for groups. Product Knowledge Has in depth knowledge about room types and their features. Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel. Is up to date knowledge of all running promotions and events in the hotel. Revenue Management Knowledge Is knowledgeable of Rate Structure and Rate Strategy. Is knowledgeable of upcoming peak and need Periods. Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions. Building Relationships eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect Works to meet goals in a manner that does not disadvantage other individuals or groups Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual Listens and responds to others Is interested in others views even if they counter own views Is a team player and a leader. Has ability to motivate staff and maintain a cohesive team. Managing Work Execution proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints Works with meeting planners while they are in the hotel. ORGANIZATIONAL CAPABILITY proactively identifies and develops talent within the organization. Approaches work with a sense of urgency and purpose Allocates time and resources effectively when faced with competing demands Overcomes obstacles to accomplish challenging objectives Follows through on inquiries, requests, and complaints LEARNING &amp;APPLYING PERSONAL EXPERTISE Acts independently to improve and increase skills and knowledge Demonstrates an awareness of personal strengths and areas for improvement Shares learning, innovations, and best practices with others Is willing to learn from others Performs all technical/procedural requirements of the job. Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales Education College degree preferred Skills and Knowledge Ability to maintain the hotel s standards, policies and procedures Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera Comprehension of the reservation sales process for Ritz-Carlton Ability to maintain positive and engaging relations with all inquiries Ability to overcome objections Ability to focus on details Ability to multitask and take on cross-functional tasks when required Ability to remain well organized and concentrated in high-stress situations Knowledge of Outlook and Microsoft Excel Fluency in the English language both written and spoken Knowledge of spoken Arabic is an advantage Ability to work with minimum supervision #LI-NS1</p><p></p></section>

<p><h4>Company description<\/h4>\n<p>Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as \"The Palace of the Secret Garden.\" With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.<\/p>\n<p>Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.<\/p>\n<p>Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.<\/p>\n<h4>Job description<\/h4>\n<ul>\n<li>Assist the director of sales in developing and executing the annual group sales plan to achieve room night and revenue targets.<\/li>\n<li>Proactively solicit new group accounts (corporate, social, association, tour & travel) through outside calls, site inspections, and industry networking.<\/li>\n<li>Manage and qualify incoming group RFPs, ensuring response times under 2 hours and high conversion rates.<\/li>\n<li>Lead hotel site tours and client presentations, showcasing meeting spaces, guest rooms, and event capabilities.<\/li>\n<li>Negotiate and close group contracts including room blocks, attrition clauses, cutoff dates, and F&B minimums.<\/li>\n<li>Supervise and mentor junior sales executives or coordinators, reviewing their contracts and lead activity.<\/li>\n<li>Create and distribute detailed banquet event orders (BEOs) and group resumes to operations teams, ensuring seamless event execution.<\/li>\n<li>Act as the secondary on-site escalation point during events, resolving client issues alongside the banquet manager.<\/li>\n<li>Analyze monthly group performance reports (pick-up, attrition, ADR) and present findings in revenue strategy meetings.<\/li>\n<li>Step in to cover the sales director\u2019s duties during absence and work flexible evenings and weekends for major group arrivals or events.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>2-3 years of proven experience in sales management, with a focus on groups and events<\/li>\n<li>Demonstrated experience in hospitality, resort operations, or event coordination<\/li>\n<li>Strong proficiency in CRM software and sales reporting tools<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients<\/li>\n<li>Proven negotiation and closing abilities with a track record of meeting or exceeding sales targets<\/li>\n<li>Strong organizational and time management skills with the ability to manage multiple projects simultaneously<\/li>\n<li>Team leadership experience with the ability to motivate and develop staff<\/li>\n<li>Proficiency in Microsoft Office Suite and event management software<\/li>\n<li>Knowledge of group booking systems and hospitality management systems<\/li>\n<li>Ability to work flexible hours, including evenings and weekends as needed for events<\/li>\n<li>Willingness to work in a resort environment and adapt to a multicultural workplace<\/li>\n<li>Customer-focused mindset with a commitment to delivering exceptional service<\/li>\n<li>Analytical skills with the ability to interpret sales data and market trends<\/li>\n<li>Experience in luxury hospitality or high-end event management is preferred<\/li>\n<li>Arabic speaking is an added value<\/li>\n<\/ul>\n<h4>Additional information<\/h4>\n<ul>\n<li>Opportunity to join the first Raffles in Bahrain<\/li>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world<\/li>\n<li>Ability to make a difference through our corporate social responsibility activities<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> <li>Grooming / attitude / knowledge.</li> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <h4>Customer service:</h4> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <h4>Grooming / attitude / knowledge</h4> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <h4>Merchandise:</h4> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <h4>Process:</h4> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are a creative and detail-driven <b>interior design and execution company</b> specializing in high-end residential, commercial, and turnkey projects. From concept to completion, we transform spaces with precision and style.</p><p><br></p><p><b>Requirements:</b></p><ul><li>Proven experience in Sales or Marketing (experience in interior design or construction is a plus)</li><li>Excellent communication and presentation skills</li><li>Strong organizational and negotiation abilities</li><li>Creative mindset with attention to detail</li><li>Has valid Bahrain Driving License</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Proven experience in Sales or Marketing (experience in interior design or construction is a plus)</li><li>Excellent communication and presentation skills</li><li>Strong organizational and negotiation abilities</li><li>Creative mindset with attention to detail</li><li>Has valid Bahrain Driving License</li></ul></div>

<p>ProLab Systems is a leading provider of comprehensive turnkey laboratory solutions, across the GCC, delivering integrated systems across sample preparation, analytical instrumentation, and lab automation for industries including mining, cement, metals, petrochemicals, refineries, building materials, and research.</p> <p>We are seeking a highly technical, solution-driven Senior Technical Sales Engineer with 10-15 years experience on a similar field to support ProLab Systems future growth.</p> <p>Role Focus This is a technical-first role ( 70%) requiring strong expertise in:</p> <ul> <li>Configure Analytical equipment s that ProLab Systems represents (view our website).</li> <li>Able to configure sample preparation for different techniques</li> <li>Able to lead a technical team</li> <li>Laboratory equipment selection from the partners we represent &amp; configuration</li> </ul> <p><b><br></b></p><p><b>Key Responsibilities</b></p> <ul> <li>Technical Solution Engineering and Development</li> <li>Analyse client application requirements</li> <li>Select and configure: Sample preparation systems (for cement, food, pharmaceuticals, polymer, refinery, mining etc.) Analytical instruments</li> <li>Ensure full technical solutions to meet customer application needs and requirement</li> <li>Techno-Commercial Proposals</li> <li>Prepare visually appealing quality proposals including:</li> <li>Strong technical proposal writing and commercial understanding</li> <li>Technical specifications and deviations</li> <li>System architecture and equipment selection</li> <li>Costing and pricing</li> <li>Support tenders, bid clarifications, and negotiations</li> <li>Client Interface</li> <li>Conduct technical presentations and site engagements</li> <li>Build relationships with end users, consultants, and contractors</li> </ul> <p>Technical Expertise (Essential)</p> <ul> <li>Strong hands-on knowledge of: Laboratory systems for cement, food, pharmaceuticals, polymer, refinery, mining etc. Sample preparation and lab workflows</li> <li>Ability to interpret: PFDs, P&amp;IDs, and technical specifications</li> <li>Experience in equipment selection according to customer application needs is mandatory</li> </ul> <p>Software Proficiency:</p> <ul> <li>Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio).</li> </ul> <p>Travel Requirements:</p> <ul> <li>Willingness to travel within the Middle East to meet with partners and clients.</li> </ul> <p>Work Ethic:</p> <ul> <li>Positive attitude, self-driven, capable of working independently, and meeting deadlines.</li> </ul> <p>Motivation:</p> <ul> <li>Highly responsible and motivated to succeed in a dynamic, fast-paced, and high-growth environment.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s Degree in: Chemical / Mechatronics / Instrumentation Engineering</li> <li>Fluent in English (mandatory)</li> <li>Working knowledge of Arabic (preferred)</li> <li>10+ years in technical sales / applications / lab systems</li> <li>Proven track record in project-based or solution sales</li> <li>Strong hands-on knowledge of: Laboratory systems for cement, food, pharmaceuticals, polymer, refinery, mining etc. Sample preparation and lab workflows</li> <li>Ability to interpret: PFDs, P&amp;IDs, and technical specifications</li> <li>Experience in equipment selection according to customer application needs is mandatory</li> <li>Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio).</li> <li>Willingness to travel within the Middle East to meet with partners and clients.</li> <li>Positive attitude, self-driven, capable of working independently, and meeting deadlines.</li> <li>Highly responsible and motivated to succeed in a dynamic, fast-paced, and high-growth environment.</li> </ul>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are looking for a dynamic and results-driven Sales Manager (Arabic speaking) to join our team. The role focuses on managing corporate and local accounts, driving MICE business, and supporting catering sales through proactive client engagement.</p> <ul> <li>Manage and grow existing corporate and local accounts</li> <li>Actively source new business through calls, visits, and networking</li> <li>Handle MICE inquiries (meetings, conferences, events) from lead to conversion</li> <li>Support catering sales and coordinate with operations for smooth execution</li> <li>Prepare proposals, contracts, and follow up on quotations</li> <li>Conduct site inspections and client presentations</li> <li>Achieve monthly sales targets and revenue goals</li> <li>Maintain strong relationships to secure repeat business</li> </ul> <h4>Qualifications</h4> <ul> <li>Arabic speaker (mandatory)</li> <li>Minimum 2–3 years of experience in a luxury hotel environment within the Kingdom of Saudi Arabia (KSA) – mandatory</li> <li>Strong knowledge of corporate, MICE, and catering segments</li> <li>Good negotiation and communication skills</li> <li>Target-oriented and proactive approach</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:<br> Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales &amp; Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include:&nbsp;<br>Sales &amp; Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department.&nbsp;Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests.&nbsp;<br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately.&nbsp;<br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager &amp; meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams.&nbsp;<br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.&nbsp;<br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team.&nbsp;<br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &amp;APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge&nbsp;<br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others&nbsp;<br>Is willing to learn from others&nbsp;<br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience&nbsp;<br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education&nbsp;<br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures<br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections&nbsp;<br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>This position reports to the director of sales and distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance sales and marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p> <h4>Responsibilities</h4> <p>The primary responsibilities of the role include:</p> <h4>Sales & marketing</h4> <ul> <li>Provide administrative support for the sales executives, sales managers, director of business travel, director of (segment) sales, and director of sales and distribution.</li> <li>Filing system must be accessible and accurate at all times.</li> <li>Maintain a tracing system for follow-up work by the sales personnel you are assigned to.</li> <li>Manage department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li> <li>Minute meetings, transcribe and distribute to all relevant parties.</li> <li>Retrieve and deliver departmental mail.</li> <li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li> <li>Assist in the preparation of the hotel’s month-end report and annual budget.</li> <li>Participate in daily sales line-up, weekly sales meeting, and other business-related meetings and functions.</li> <li>Ensure availability and storage of sales-related collateral.</li> </ul> <h4>Reservations</h4> <ul> <li>Ensure that all reservations are handled according to Ritz-Carlton brand standards.</li> <li>Handle reservation requests received in an accurate, complete, and timely manner.</li> <li>Have full knowledge of FIT reservations and be able to handle ERS and wholesale reservations; assist in these areas when needed.</li> <li>Ensure that guest and block profiles are linked to the reservation.</li> <li>Ensure 100% accuracy of market segmentation in groups.</li> <li>Ensure that all amendments and changes are updated in the system.</li> <li>Note and follow up on guest preferences and special requests.</li> <li>Monitor group activity with reservation manager, revenue manager, director of sales, and director of CCS.</li> </ul> <h4>Communication</h4> <ul> <li>Ensure that all pertinent information is provided to bookers, guests, and sales managers and all special requests are communicated to the CCS manager and front office.</li> <li>Ensure all group requirements are entered completely and accurately.</li> <li>Maintain confidentiality of all guest information.</li> <li>Maintain complete knowledge of upcoming and in-house groups and communicate any necessary information.</li> <li>Communicate status of groups – groups approaching cut-offs and full blocks to revenue manager and meeting planners.</li> <li>Attend daily line-ups and communicate all challenges and successes with the rest of the team.</li> <li>Promptly, accurately, and consistently report all guest incidents and how they were solved.</li> <li>Attend designated meetings prepared with information related to group reservations.</li> <li>Prepare and host weekly group communication meetings with revenue, sales, and CCS.</li> <li>Delegate groups and tasks among the group reservations team.</li> <li>Attend resume and internal meetings in relation to events with rooms in the hotel.</li> </ul> <h4>Coaching and developing others</h4> <ul> <li>Ensure ongoing training and development of group reservation agents (wherever applicable).</li> </ul> <h4>Other</h4> <ul> <li>Perform all tasks as detailed in daily task list.</li> <li>Process visa applications for groups.</li> <li>Produce weekly group tracker in the absence of the group reservations supervisor.</li> <li>Maintain the cleanliness and tidiness of the work area at all times.</li> <li>Participate in related project teams.</li> <li>Ensure group files are accurate and up to date.</li> <li>Ensure accurate billings for groups.</li> </ul> <h4>Product knowledge</h4> <ul> <li>Have in-depth knowledge about room types and their features.</li> <li>Have in-depth knowledge about restaurants, resorts, and other services offered in the hotel.</li> <li>Be up to date on all running promotions and events in the hotel.</li> </ul> <h4>Revenue management knowledge</h4> <ul> <li>Be knowledgeable of rate structure and rate strategy.</li> <li>Be knowledgeable of upcoming peak and need periods.</li> <li>Have full comprehension of all Ritz-Carlton and property-specific programs, packages, and promotions.</li> </ul> <h4>Building relationships</h4> <p>Eliminate insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.</p> <ul> <li>Treat people fairly, with dignity and respect.</li> <li>Work to meet goals in a manner that does not disadvantage other individuals or groups.</li> <li>Demonstrate business ethics and personal integrity, i.e., be widely trusted; be seen as a direct, truthful individual.</li> <li>Listen and respond to others.</li> <li>Be interested in others’ views even if they counter own views.</li> <li>Be a team player and a leader.</li> <li>Have ability to motivate staff and maintain a cohesive team.</li> </ul> <h4>Managing work execution</h4> <p>Proactively ensure that others have the accountability, authority, and resources necessary to both manage work execution and drive for results.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> <li>Work with meeting planners while they are in the hotel.</li> </ul> <h4>Organizational capability</h4> <p>Proactively identify and develop talent within the organization.</p> <ul> <li>Approach work with a sense of urgency and purpose.</li> <li>Allocate time and resources effectively when faced with competing demands.</li> <li>Overcome obstacles to accomplish challenging objectives.</li> <li>Follow through on inquiries, requests, and complaints.</li> </ul> <h4>Learning & applying personal expertise</h4> <ul> <li>Act independently to improve and increase skills and knowledge.</li> <li>Demonstrate an awareness of personal strengths and areas for improvement.</li> <li>Share learning, innovations, and best practices with others.</li> <li>Be willing to learn from others.</li> <li>Perform all technical/procedural requirements of the job.</li> <li>Have ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.</li> </ul> <h4>Experience</h4> <p>Must have a minimum of 2 years of hospitality experience at The Ritz-Carlton or another hotel company in a supervisory position. Experience should be within various hotel departments, including front desk, reservations, and sales.</p> <h4>Education</h4> <p>College degree preferred.</p> <h4>Skills and knowledge</h4> <ul> <li>Ability to maintain the hotel’s standards, policies, and procedures.</li> <li>Comprehension of technical and managerial applications of reservation systems including MARSHA and Opera.</li> <li>Comprehension of the reservation sales process for Ritz-Carlton.</li> <li>Ability to maintain positive and engaging relations with all inquiries.</li> <li>Ability to overcome objections.</li> <li>Ability to focus on details.</li> <li>Ability to multitask and take on cross-functional tasks when required.</li> <li>Ability to remain well organized and concentrated in high-stress situations.</li> <li>Knowledge of Outlook and Microsoft Excel.</li> <li>Fluency in the English language – both written and spoken.</li> <li>Knowledge of spoken Arabic is an advantage.</li> <li>Ability to work with minimum supervision.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>