Real Estate Sales Jobs in Bahrain
647 Jobs Found
<ul><li>Drive revenue growth by developing and executing strategic sales plans tailored to market trends and customer needs.</li><li>Lead, mentor, and inspire a dynamic sales team to exceed targets while fostering a culture of accountability and continuous improvement.</li><li>Analyze sales data and performance metrics to refine approaches and identify new opportunities for growth.</li><li>Cultivate strong relationships with key clients, ensuring exceptional service and retention through regular engagement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred for advanced strategic insight.</li><li>Minimum 5 years of progressive sales experience in a relevant industry, demonstrating a track record of achieving and surpassing sales goals.</li><li>Proven leadership skills, with experience managing teams and driving performance through motivation and empowerment.</li><li>Strong analytical skills, able to interpret sales data and market research to make informed decisions.</li></ul>
<p>To sell the Telecom Company's Business SME plans , products and its services to SME markets in Bahrain Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization s products. Makes telephone calls and in-person visits and presentations to existing and prospective customers. Identify leads, manage prospects and acquire new business. Determines customer needs and propose appropriate service needs. Meets or exceed the new business sales goals. Regularly meet with SME Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelors degree in Sales, Marketing, Business, or equivalent . Minimum 2 years of Sales experience in telecom (service providers) Bahrain driving license and own Car .</p>
<p><h4>About the job</h4>
<p><strong>Term:</strong> 12 months<br>
<strong>Location:</strong> Bahrain<br>
<strong>Division:</strong> Retail Banking / Cards & Payments<br>
<strong>Reports to:</strong> Head of Cards<br>
<strong>Relevant experience:</strong> 10 - 15 years cards sales, card campaign launches, process / policy revamp</p>
<h4>Mandatory requirements</h4>
<ul>
<li>Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards</li>
<li>Knowledge of cards (debit, credit and prepaid) and key metrics</li>
</ul>
<h4>Purpose of the project</h4>
<p>The credit card new sales & acquisition product manager will drive growth of the issuer's credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution. This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.</p>
<h4>Key activities, core responsibilities and accountabilities</h4>
<p><strong>1. Acquisition strategy & market growth</strong></p>
<ul>
<li>Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics</li>
<li>Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape</li>
<li>Define sales targets, growth levers, and acquisition KPIs across all channels</li>
</ul>
<p><strong>2. Data analytics & performance optimization</strong></p>
<ul>
<li>Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models</li>
<li>Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency—consistent with data-driven approaches seen in acquisition programs</li>
<li>Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing</li>
</ul>
<p><strong>3. Campaign planning & execution</strong></p>
<ul>
<li>Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region</li>
<li>Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking</li>
<li>Partner with marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates</li>
</ul>
<p><strong>4. Channel development & optimization</strong></p>
<ul>
<li>Drive performance across all acquisition channels—branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events</li>
<li>Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences</li>
<li>Identify new channel opportunities (e.g., partnerships, lead-generation platforms, fintech enablers) and develop scalable onboarding models</li>
</ul>
<p><strong>5. Credit policy & risk alignment</strong></p>
<ul>
<li>Collaborate with credit risk to optimize acquisition credit policies without compromising portfolio quality—supporting faster approvals, improved eligibility frameworks, and targeted risk models</li>
<li>Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk</li>
<li>Lead policy A/B testing, segment-based thresholds, and pre-approved programs</li>
</ul>
<p><strong>6. Sales enablement & training</strong></p>
<ul>
<li>Develop and deliver training programs for channel partners, acquisition teams, telesales, and branch staff—aligned with best practices highlighted in sales augmentation programs</li>
<li>Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity</li>
<li>Ensure acquisition teams articulate USP, offers, and competitive advantages clearly</li>
</ul>
<p><strong>7. Marketing communications & collateral</strong></p>
<ul>
<li>Work with marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion</li>
<li>Ensure messaging accuracy, compliance, and alignment with product positioning—as reinforced by content governance roles seen in card teams</li>
</ul>
<p><strong>8. Cross-functional leadership</strong></p>
<ul>
<li>Partner with finance, credit, risk, digital, IT, legal, compliance, and operations teams to ensure seamless implementation of acquisition initiatives—similar to multi-function coordination demonstrated in lead acquisition-focused projects, from ideation to execution and performance reviews</li>
<li>Ensure stakeholder alignment, consistent communication, and timely issue resolution</li>
</ul>
<h4>Knowledge and experience</h4>
<ul>
<li>Bachelor's or master's degree in business, finance, marketing, or related field</li>
<li>Strong understanding of card payments, processing systems, and regulatory environments</li>
<li>10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration</li>
<li>Excellent analytical, communication, and stakeholder management skills</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels.<br>
This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.<br>
The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility.<br>
The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong>
<ul>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
</ul>
<strong>Campaign management & growth execution</strong>
<ul>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
</ul>
<strong>Analytics, optimization & reporting</strong>
<ul>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
</ul>
<strong>Content, branding & messaging</strong>
<ul>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
</ul>
<strong>Cross-functional collaboration</strong>
<ul>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
</ul>
<h4>What makes you a perfect fit</h4>
<ul>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
</ul>
<h4>Preferred experience & skills</h4>
<ul>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
</ul>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<ul>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
</ul>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li>
</ul></p><p></p>
<p>Identify and acquire new restaurant partners through cold calls, field visits, and networking.</p><p>Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets.</p><p>Present Talabat s value proposition, negotiate contracts, and close partnership agreements.</p><p>Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings.</p><p>Encourage clients/ restaurants to upload pictures of their menu on Talabat.</p><p>Implement promotions, coupons, and vouchers to boost and generate sales growth.</p><p>Collect market intelligence and competitor activity to refine sales strategies.</p><p>Maintain accurate records of all sales activities and client interactions using CRM tools.</p><p>Provide feedback from partners to help improve our platform and services.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>1-3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English & Arabic.</li><li>A valid driving license is must.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></span></li><li><span><span><span><span><span>Good in English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></span></li><li><span><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As the sales and marketing director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.</p>
<h4>What is in it for you:</h4>
<li>Engage in conservation efforts and help preserve wildlife.</li>
<li>Enjoy sustainable adventures with exclusive rewards.</li>
<li>Celebrate locality and heritage in a vibrant community.</li>
<li>Advance your career with global development opportunities.</li>
<li>Drive change through impactful social initiatives.</li>
<li>Collaborate with a passionate, innovative team.</li>
<h4>Key responsibilities:</h4>
<li><strong>Sales strategy and execution:</strong> Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.</li>
<li><strong>Marketing and branding:</strong> Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.</li>
<li><strong>Team leadership:</strong> Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.</li>
<li><strong>Customer relationship management:</strong> Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business.</li>
<li><strong>Event management:</strong> Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.</li>
<li><strong>Reporting and analysis:</strong> Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.</li>
<h4>Qualifications</h4>
<li><strong>Education:</strong> Bachelor’s degree in marketing, business administration, or related field (master’s preferred).</li>
<li><strong>Experience:</strong> Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.</li>
<li><strong>Leadership:</strong> Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.</li>
<li><strong>Communication:</strong> Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.</li>
<li><strong>Technical skills:</strong> Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.</li>
<li><strong>Strategic thinking:</strong> Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection:</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Job Description</p><br><ul><li>Identify and acquire new restaurant partners through cold calls, field visits, and networking.</li><li>Build and maintain a strong sales pipeline to achieve monthly and quarterly sales targets.</li><li>Present Talabat’s value proposition, negotiate contracts, and close partnership agreements.</li><li>Ensure a smooth onboarding process for partners, coordinating with internal teams to activate listings.</li><li>Encourage clients/ restaurants to upload pictures of their menu on Talabat.</li><li>Implement promotions, coupons, and vouchers to boost and generate sales growth.</li><li>Collect market intelligence and competitor activity to refine sales strategies.</li><li>Maintain accurate records of all sales activities and client interactions using CRM tools.</li><li>Provide feedback from partners to help improve our platform and services.</li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li>Bachelor’s degree in Business, Marketing, or a related field.</li><li>1–3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</li><li>Fluency in English & Arabic.</li><li>A valid driving license is must.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<p><h4>Description</h4>
<p>Sales development representative (SDR) – outbound sales & lead generation</p>
<p>Location: Remote<br>
Job type: Full-time<br>
Working hours: U.S. business hours</p>
<h4>About the role</h4>
<p>We’re hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p>
<p>In this role, you’ll identify target accounts, engage decision-makers through multi-channel outreach, and generate qualified meetings for the sales team. You’ll serve as the first point of contact for prospective customers and play a critical role in revenue growth.</p>
<p>If you’re confident in cold outreach, thrive in a target-driven environment, and enjoy turning conversations into opportunities, this role is for you.</p>
<h4>Key responsibilities</h4>
<p><strong>Prospecting & lead generation</strong></p>
<ul>
<li>Build targeted prospect lists using:</li>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Other prospecting platforms</li>
</ul>
<li>Research companies and identify key decision-makers.</li>
<li>Personalize outreach based on industry, role, and business needs.</li>
<li>Develop and maintain a healthy pipeline of outbound opportunities.</li>
</ul>
<p><strong>Outbound sales & cold calling</strong></p>
<ul>
<li>Execute high-volume outreach across:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>LinkedIn</li>
<li>Video messaging</li>
</ul>
<li>Conduct 30–40 cold calls per day.</li>
<li>Manage 60–100 daily outreach activities.</li>
<li>Handle objections professionally and confidently.</li>
<li>Build rapport quickly and generate interest in company solutions.</li>
</ul>
<p><strong>Sales cadence & campaign execution</strong></p>
<ul>
<li>Build and manage multi-touch outreach sequences.</li>
<li>Execute 5–10 touchpoint campaigns across multiple channels.</li>
<li>Test and optimize:</li>
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Call scripts</li>
<li>CTAs</li>
</ul>
<li>Improve:</li>
<ul>
<li>Response rates</li>
<li>Meeting conversion rates</li>
<li>Pipeline generation performance</li>
</ul>
</ul>
<p><strong>CRM & pipeline management</strong></p>
<ul>
<li>Maintain accurate CRM records in:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Log all prospect interactions and activities.</li>
<li>Update lead stages and opportunity statuses.</li>
<li>Maintain strong CRM hygiene and pipeline visibility.</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Partner with account executives to ensure smooth lead handoffs.</li>
<li>Collaborate with marketing teams on messaging and lead quality.</li>
<li>Share prospect insights and market feedback.</li>
<li>Support ongoing sales process improvements.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must-have qualifications</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Sales development</li>
<li>Business development</li>
<li>Outbound sales</li>
<li>Lead generation</li>
</ul>
<li>Experience with:</li>
<ul>
<li>Cold calling</li>
<li>Email outreach</li>
<li>Sales engagement platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>Salesloft</li>
<li>Apollo</li>
<li>HubSpot Sequences</li>
</ul>
<li>Experience using CRM systems such as:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<li>Strong written and verbal English communication skills.</li>
<li>Highly organized, resilient, and results-oriented.</li>
<li>Comfortable working remotely during U.S. business hours.</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>2–4 years of SDR or BDR experience with a track record of quota attainment.</li>
<li>Experience selling into:</li>
<ul>
<li>B2B SaaS</li>
<li>Marketing services</li>
<li>Professional services</li>
<li>Technology companies</li>
</ul>
<li>Familiarity with sales methodologies such as:</li>
<ul>
<li>SPIN Selling</li>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>Sandler</li>
</ul>
<li>Experience targeting mid-market or enterprise accounts.</li>
</ul>
<h4>Tools & technology</h4>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Outreach.io</li>
<li>Salesloft</li>
<li>HubSpot Sequences</li>
<li>Salesforce</li>
<li>HubSpot CRM</li>
<li>Zoho CRM</li>
</ul>
<h4>What makes you a great fit?</h4>
<ul>
<li>Strong communication and relationship-building skills.</li>
<li>Comfortable initiating conversations with new prospects.</li>
<li>Competitive, goal-oriented, and self-motivated.</li>
<li>Resilient when facing rejection.</li>
<li>Organized and disciplined with follow-up.</li>
<li>Driven by performance metrics and continuous improvement.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>60–100 outbound activities completed daily.</li>
<li>Consistent pipeline generation.</li>
<li>15–20 meaningful prospect conversations per week.</li>
<li>8–12 qualified meetings booked per month.</li>
<li>Accurate CRM records and activity tracking.</li>
<li>Continuous improvement in conversion and response rates.</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Direct impact on pipeline generation and revenue growth.</li>
<li>Work in a high-performance sales environment.</li>
<li>Gain hands-on experience in modern outbound sales.</li>
<li>Develop skills in prospecting, qualification, and sales strategy.</li>
<li>Clear career progression into:</li>
<ul>
<li>Senior SDR</li>
<li>Business Development Representative</li>
<li>Account Executive</li>
<li>Sales Manager</li>
</ul>
<li>Fully remote work environment with structured support and coaching.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you’re an SDR who enjoys prospecting, cold outreach, and generating qualified opportunities, we’d love to hear from you.<br>
Apply today and help build a high-performing sales pipeline.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Sales & Lead Generation Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.<br> This is more than a cold calling role.<br> You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team.<br> As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.<br> If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.<br> What You’ll Own Prospecting & Lead Generation Build targeted prospect lists using: LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Other prospecting platforms Research companies and identify key decision-makers.<br> Personalize outreach based on industry, role, and business needs.<br> Maintain a healthy pipeline of qualified outbound opportunities.<br> Outbound Sales & Cold Calling Execute high-volume outreach through: Phone Email LinkedIn Video messaging Complete approximately 30–40 cold calls per day.<br> Manage 60–100 daily outbound activities.<br> Handle objections professionally and confidently.<br> Build rapport quickly and generate interest in the company’s solutions.<br> Sales Cadence & Campaign Execution Build and manage multi-touch outbound sequences.<br> Execute 5–10 touchpoint campaigns across multiple channels.<br> Test and optimize: Subject lines Messaging Call scripts Calls-to-action Continuously improve: Response rates Meeting conversion rates Pipeline generation performance CRM & Pipeline Management Maintain accurate CRM records using: Salesforce HubSpot Zoho CRM Log all prospect interactions and activities.<br> Update lead stages and opportunity statuses.<br> Maintain clean CRM data and pipeline visibility.<br> Cross-Functional Collaboration Partner with Account Executives to ensure smooth lead handoffs.<br> Collaborate with marketing teams to improve messaging and lead quality.<br> Share prospect feedback and market insights.<br> Support ongoing improvements to the sales process.<br> What Success Looks Like Consistent outbound prospecting activity.<br> Strong pipeline generation and qualified meetings.<br> Accurate CRM records and pipeline management.<br> Continuous improvement in response and conversion rates.<br> Strong collaboration with sales and marketing teams.<br> Reliable contribution to revenue growth.<br> What Makes You a Strong Fit Excellent communication and relationship-building skills.<br> Comfortable initiating conversations with new prospects.<br> Competitive, goal-oriented, and self-motivated.<br> Resilient when facing rejection.<br> Organized with strong follow-up discipline.<br> Motivated by measurable performance and continuous improvement.<br> Required Experience & Skills Experience 1–2 years of experience in: Sales Development Business Development Outbound Sales Lead Generation Experience with: Cold calling Email outreach Sales engagement platforms Familiarity with: Outreach.<br>io Salesloft Apollo HubSpot Sequences Experience using CRM systems such as: Salesforce HubSpot Zoho CRM Strong written and verbal English communication skills.<br> Highly organized, resilient, and results-oriented.<br> Comfortable working remotely during U.<br>S. business hours.<br> Nice to Have 2–4 years of SDR or BDR experience with a proven track record of meeting quota.<br> Experience selling into: B2B SaaS Marketing Services Professional Services Technology Companies Familiarity with sales methodologies such as: SPIN Selling MEDDIC Challenger Sale Sandler Selling Experience targeting mid-market or enterprise accounts.<br> Tools & Technology LinkedIn Sales Navigator ZoomInfo Apollo Crunchbase Outreach.<br>io Salesloft HubSpot Sequences Salesforce HubSpot CRM Zoho CRM What a Typical Day Looks Like Build prospect lists and research target accounts.<br> Execute outbound calls, emails, and LinkedIn outreach.<br> Manage multi-touch sales sequences.<br> Qualify interested prospects and schedule meetings.<br> Update CRM records and maintain pipeline accuracy.<br> Collaborate with Account Executives and marketing teams.<br> Review performance metrics and optimize outreach strategies.<br> In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.<br> Key Metrics for Success (KPIs) 60–100 outbound activities completed daily.<br> 30–40 cold calls per day.<br> 15–20 meaningful prospect conversations per week.<br> 8–12 qualified meetings booked per month.<br> CRM accuracy and pipeline hygiene.<br> Response, conversion, and meeting booking rates.<br> Why This Role Stands Out Direct impact on pipeline generation and revenue growth.<br> Hands-on experience with modern outbound sales tools and strategies.<br> Opportunity to develop expertise in prospecting, qualification, and sales execution.<br> Fully remote role with structured support and coaching.<br> Career progression into: Senior SDR Business Development Representative (BDR) Account Executive Sales Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting.<br> You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you.<br> Apply today and help build a high-performing sales pipeline.<br></span> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a sales development representative (SDR) to drive pipeline growth through outbound prospecting, lead generation, and appointment setting.</p>
<p>This is more than a cold calling role.<br>
You’ll identify target accounts, engage decision-makers through multi-channel outreach, qualify opportunities, and schedule meetings for the sales team. As the first point of contact with prospective customers, you’ll play a critical role in generating pipeline and supporting revenue growth.</p>
<p>If you’re confident in outbound sales, resilient in the face of rejection, and motivated by performance targets, this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Prospecting & lead generation</strong><br>
<ul>
<li>Build targeted prospect lists using LinkedIn Sales Navigator, ZoomInfo, Apollo, Crunchbase, and other prospecting platforms.</li>
<li>Research companies and identify key decision-makers.</li>
<li>Personalize outreach based on industry, role, and business needs.</li>
<li>Maintain a healthy pipeline of qualified outbound opportunities.</li>
</ul>
<strong>Outbound sales & cold calling</strong><br>
<ul>
<li>Execute high-volume outreach through phone, email, LinkedIn, and video messaging.</li>
<li>Complete approximately 30–40 cold calls per day.</li>
<li>Manage 60–100 daily outbound activities.</li>
<li>Handle objections professionally and confidently.</li>
<li>Build rapport quickly and generate interest in the company’s solutions.</li>
</ul>
<strong>Sales cadence & campaign execution</strong><br>
<ul>
<li>Build and manage multi-touch outbound sequences.</li>
<li>Execute 5–10 touchpoint campaigns across multiple channels.</li>
<li>Test and optimize subject lines, messaging, call scripts, and calls-to-action.</li>
<li>Continuously improve response rates, meeting conversion rates, and pipeline generation performance.</li>
</ul>
<strong>CRM & pipeline management</strong><br>
<ul>
<li>Maintain accurate CRM records using Salesforce, HubSpot, or Zoho CRM.</li>
<li>Log all prospect interactions and activities.</li>
<li>Update lead stages and opportunity statuses.</li>
<li>Maintain clean CRM data and pipeline visibility.</li>
</ul>
<strong>Cross-functional collaboration</strong><br>
<ul>
<li>Partner with account executives to ensure smooth lead handoffs.</li>
<li>Collaborate with marketing teams to improve messaging and lead quality.</li>
<li>Share prospect feedback and market insights.</li>
<li>Support ongoing improvements to the sales process.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistent outbound prospecting activity.</li>
<li>Strong pipeline generation and qualified meetings.</li>
<li>Accurate CRM records and pipeline management.</li>
<li>Continuous improvement in response and conversion rates.</li>
<li>Strong collaboration with sales and marketing teams.</li>
<li>Reliable contribution to revenue growth.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Excellent communication and relationship-building skills.</li>
<li>Comfortable initiating conversations with new prospects.</li>
<li>Competitive, goal-oriented, and self-motivated.</li>
<li>Resilient when facing rejection.</li>
<li>Organized with strong follow-up discipline.</li>
<li>Motivated by measurable performance and continuous improvement.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>1–2 years of experience in sales development, business development, outbound sales, or lead generation.</li>
<li>Experience with cold calling, email outreach, and sales engagement platforms.</li>
<li>Familiarity with Outreach.io, Salesloft, Apollo, and HubSpot Sequences.</li>
<li>Experience using CRM systems such as Salesforce, HubSpot, or Zoho CRM.</li>
<li>Strong written and verbal English communication skills.</li>
<li>Highly organized, resilient, and results-oriented.</li>
<li>Comfortable working remotely during U.S. business hours.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>2–4 years of SDR or BDR experience with a proven track record of meeting quota.</li>
<li>Experience selling into B2B SaaS, marketing services, professional services, or technology companies.</li>
<li>Familiarity with sales methodologies such as SPIN Selling, MEDDIC, Challenger Sale, and Sandler Selling.</li>
<li>Experience targeting mid-market or enterprise accounts.</li>
</ul>
<h4>Tools & technology</h4>
<ul>
<li>LinkedIn Sales Navigator</li>
<li>ZoomInfo</li>
<li>Apollo</li>
<li>Crunchbase</li>
<li>Outreach.io</li>
<li>Salesloft</li>
<li>HubSpot Sequences</li>
<li>Salesforce</li>
<li>HubSpot CRM</li>
<li>Zoho CRM</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Build prospect lists and research target accounts.</li>
<li>Execute outbound calls, emails, and LinkedIn outreach.</li>
<li>Manage multi-touch sales sequences.</li>
<li>Qualify interested prospects and schedule meetings.</li>
<li>Update CRM records and maintain pipeline accuracy.</li>
<li>Collaborate with account executives and marketing teams.</li>
<li>Review performance metrics and optimize outreach strategies.</li>
</ul>
<p>In short: You’ll generate qualified sales opportunities through strategic outbound prospecting, helping build a healthy pipeline and drive business growth.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>60–100 outbound activities completed daily.</li>
<li>30–40 cold calls per day.</li>
<li>15–20 meaningful prospect conversations per week.</li>
<li>8–12 qualified meetings booked per month.</li>
<li>CRM accuracy and pipeline hygiene.</li>
<li>Response, conversion, and meeting booking rates.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline generation and revenue growth.</li>
<li>Hands-on experience with modern outbound sales tools and strategies.</li>
<li>Opportunity to develop expertise in prospecting, qualification, and sales execution.</li>
<li>Fully remote role with structured support and coaching.</li>
<li>Career progression into senior SDR, business development representative (BDR), account executive, or sales manager roles.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation to record a short 3–5 minute intro video. This is the first step in the hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with outbound prospecting, cold calling, email outreach, lead generation, CRM management, and appointment setting. You’ll also have the opportunity to highlight your sales achievements, approach to handling objections, and how you’ve used AI tools to improve productivity or outreach. Your video will be reviewed by the hiring team before moving to the client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on your inbox and spam folder for the invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about outbound sales, enjoy building relationships with prospects, and thrive in a performance-driven environment, we’d love to hear from you. Apply today and help build a high-performing sales pipeline.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Sales Analyst</strong><br><strong>Location: Manama, Bahrain</strong><br><strong>Employment Type: FULL_TIME</strong><br><strong>Job Overview</strong><br>AWIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful <strong>Sales Analyst</strong> to join our team in <strong>Manama, Bahrain</strong>. As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.<br><strong>Responsibilities</strong><br>* Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.<br>* Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.<br>* Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.<br>* Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.<br>* Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.<br>* Assist in the development of sales forecasts, annual budgets, and strategic planning processes.<br>* Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.<br>* Ensure data integrity and accuracy across all sales reporting systems.<br><strong>Qualifications</strong><br>* Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.<br>* A bachelor's degree in Business, Economics, Statistics, or a related field.<br>* Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.<br>* Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.<br>* Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.<br>* Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.<br>* A proactive and self-motivated individual who can work effectively both independently and as part of a team.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Sales Supervisor role at our esteemed accounting firm in Manama, Bahrain, offers an exciting opportunity for dynamic individuals eager to lead a team and drive sales success. This position is perfect for those looking to make a significant impact in the accounting industry while enhancing their leadership skills. As a Sales Supervisor, you will play a crucial role in shaping the sales strategy and ensuring that our team meets and exceeds their targets. This is not just a job; it's a chance to elevate your career in a supportive and growth-oriented environment.</p><p>In this role, you will be surrounded by a collaborative team that values innovation and strategic thinking. We believe in fostering a culture of continuous learning, which is why we offer extensive training programs and mentorship opportunities. Our firm is committed to your professional development, ensuring that you have the skills and knowledge necessary to excel in your career. You'll have the chance to work closely with senior management, gaining insights into high-level decision-making processes and contributing to the overall success of the company.</p><p>As a Sales Supervisor, you will also have the opportunity to implement new sales strategies and initiatives that can significantly impact our market presence. Your leadership will inspire your team to achieve their best, and your contributions will be recognized as vital to our growth. If you are passionate about sales and looking for a role that offers both challenges and rewards, we encourage you to apply and take the next step in your career with us.</p><p><b>Responsibilities:</b></p><ol><li>Lead and mentor a team of sales representatives, providing guidance and support to enhance their performance and achieve individual and team sales goals.</li><li>Develop and implement effective sales strategies that align with company objectives, utilizing market research and analytics to inform decisions.</li><li>Monitor sales metrics and KPIs regularly to evaluate team performance and identify areas for improvement, ensuring accountability and excellence.</li><li>Conduct regular training sessions and workshops to equip the sales team with the necessary skills and knowledge to excel in their roles.</li><li>Collaborate with the marketing department to design promotional campaigns that effectively target potential clients and increase brand awareness.</li><li>Establish and maintain strong relationships with key clients, addressing their needs and concerns while promoting our services effectively.</li><li>Prepare detailed sales reports and presentations for senior management, highlighting achievements, challenges, and strategic recommendations.</li><li>Assist in the recruitment and onboarding of new sales team members, ensuring they are well-integrated into the company culture.</li><li>Stay updated on industry trends and competitor activities to anticipate market changes and adjust sales strategies accordingly.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to effectively manage and motivate a sales team towards achieving targets.</li><li>Excellent communication abilities to interact with clients and internal stakeholders clearly and persuasively.</li><li>Strong analytical skills to interpret sales data and derive actionable insights for strategic planning.</li><li>Ability to develop and implement innovative sales strategies that drive revenue growth.</li><li>Proficiency in CRM software and sales analytics tools to manage client relationships and sales performance.</li><li>Experience in conducting training and development programs to enhance team capabilities and performance.</li><li>Deep understanding of the accounting industry and market dynamics to tailor sales approaches effectively.</li></ul></div>
<p><h4>Job summary</h4>
<p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing marketing communications activities</h4>
<ul>
<li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li>
<li>Compares actual achievements against goals on a regular basis and takes corrective action.</li>
<li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li>
<li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li>
<li>Prepares on a timely basis the monthly sales and marketing communications report.</li>
<li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li>
<li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li>
<li>Supervises operations of the in-house art department.</li>
<li>Monitors activities of competitor hotels and trends within the industry.</li>
</ul>
<h4>Managing public relations activities</h4>
<ul>
<li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li>
<li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li>
<li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li>
<li>Works closely with the corporate and international press offices on developing story angles.</li>
<li>Plays a key role in community and government relations as well as VIP handling.</li>
<li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li>
<li>Creates and organizes press promotional activities.</li>
<li>Participates in the press events and trips organized by the regional PR offices as required.</li>
<li>Conducts press blitzes when appropriate.</li>
<li>Ensures press kit information is comprehensive and kept up-to-date.</li>
</ul>
<h4>Managing advertising activities</h4>
<ul>
<li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li>
<li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li>
<li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li>
<li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li>
<li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li>
</ul>
<h4>Managing direct marketing activities</h4>
<ul>
<li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li>
<li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li>
<li>Maintains budget control.</li>
</ul>
<h4>Manages collateral</h4>
<ul>
<li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li>
<li>Ensures hotel information is updated regularly on the internet and intranet.</li>
<li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li>
<li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li>
<li>Supervises the in-house graphic designer and/or print shop.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p>
<p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>Description for Internal Candidates<br>Description for Internal Candidates<br>POSITION SUMMARY<br>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.<br>RESPONSIBILITIES<br>The primary responsibilities of the role include: <br>Sales & Marketing<br>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.<br>Filing system must be accessible and accurate at all times.<br>To have a tracing system for follow-up work by the sales personnel you are assigned to.<br>Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.<br>Minute meetings, transcribe and distribute to all relevant parties.<br>Retrieve and deliver departmental mail.<br>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.<br>Assist in the preparation of the hotel’s month – end report and annual budget.<br>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.<br>Availability and storage of sales – related collateral.<br>Reservations<br>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.<br>Handles reservation requests received in an accurate, complete and timely manner.<br>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed<br>Ensures that guest and blocks profiles are linked to the reservation.<br>Ensures 100% accuracy of Market Segmentation in groups<br>Ensures that all amendments and changes are updated in the system.<br>Notes and follows up on guest preferences and special requests. <br>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.<br>Communication<br>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.<br>Ensures all group requirements are entered completely and accurately. <br>Maintains confidentiality of all guest information.<br>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information<br>Communicates status of groups – groups approaching cut-offs and full blocks to Revenue manager & meeting planers.<br>Attends daily line-ups and communicate all challenges and successes with the rest of the team.<br>Promptly, accurately and consistently reports all guest incidents and how they were solved.<br>Attends designated meetings prepared with information related to group reservations.<br>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS<br>Delegates groups and tasks among the Group Reservations team<br>Attends Resume and Internal meetings in relation to events with rooms in the hotel<br>Coaching and Developing Others<br>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)<br>Other<br>Performs all tasks as detailed in daily task list.<br>Processes visa applications for groups.<br>Produces weekly group tracker in the absence of the Group Reservations Supervisor.<br>Maintains the cleanliness and tidiness of the work area at all times.<br>Participates in related project teams. <br>Ensures group files are accurate and up to date.<br>Ensures accurate billings for groups.<br>Product Knowledge<br>Has in depth knowledge about room types and their features.<br>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.<br>Is up to date knowledge of all running promotions and events in the hotel.<br>Revenue Management Knowledge<br>Is knowledgeable of Rate Structure and Rate Strategy.<br>Is knowledgeable of upcoming peak and need Periods.<br>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.<br>Building Relationships<br>…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. <br>Treats people fairly, with dignity and respect<br>Works to meet goals in a manner that does not disadvantage other individuals or groups<br>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual<br>Listens and responds to others<br>Is interested in others’ views even if they counter own views<br>Is a team player and a leader.<br>Has ability to motivate staff and maintain a cohesive team. <br>Managing Work Execution<br>…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>Works with meeting planners while they are in the hotel.<br>ORGANIZATIONAL CAPABILITY<br>…proactively identifies and develops talent within the organization.<br>Approaches work with a sense of urgency and purpose<br>Allocates time and resources effectively when faced with competing demands<br>Overcomes obstacles to accomplish challenging objectives<br>Follows through on inquiries, requests, and complaints<br>LEARNING &APPLYING PERSONAL EXPERTISE<br>Acts independently to improve and increase skills and knowledge <br>Demonstrates an awareness of personal strengths and areas for improvement<br>Shares learning, innovations, and best practices with others <br>Is willing to learn from others <br>Performs all technical/procedural requirements of the job.<br>Has ability to train departments affected by the group reservations on the whole group reservation process and how it affects the whole hotel.<br>Experience <br>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales<br>Education <br>College degree preferred<br>Skills and Knowledge<br>Ability to maintain the hotel’s standards, policies and procedures <br>Comprehension of technical and managerial applications of Reservation systems including MARSHA and Opera<br>Comprehension of the reservation sales process for Ritz-Carlton<br>Ability to maintain positive and engaging relations with all inquiries<br>Ability to overcome objections <br>Ability to focus on details<br>Ability to multitask and take on cross-functional tasks when required<br>Ability to remain well organized and concentrated in high-stress situations<br>Knowledge of Outlook and Microsoft Excel<br>Fluency in the English language – both written and spoken<br>Knowledge of spoken Arabic is an advantage<br>Ability to work with minimum supervision<br>#LI-NS1<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Same Posting Description for Internal and External Candidates <br>Same Posting Description for Internal and External Candidates<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div>
<div><b>
Description for Internal Candidates <br> <br></b></div>
<div>
<div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div><b>
Description for Internal Candidates </b><br> <br></div>
<div>
<div>
</div>
</div>
<div>
<div>
<div>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.</p>
<p> </p>
<p> <strong>RESPONSIBILITIES</strong> </p>
<p> </p>
<p>The primary responsibilities of the role include: </p>
<p> </p>
<p> <strong>Sales & Marketing</strong> </p>
<ul>
<li>Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.</li>
<li>Filing system must be accessible and accurate at all times.</li>
<li>To have a tracing system for follow-up work by the sales personnel you are assigned to.</li>
<li>Department s policies and procedures, training and development manuals, and relevant sales and marketing reports.</li>
<li>Minute meetings, transcribe and distribute to all relevant parties.</li>
<li>Retrieve and deliver departmental mail.</li>
<li>Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.</li>
<li>Assist in the preparation of the hotel s month end report and annual budget.</li>
<li>Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.</li>
<li>Availability and storage of sales related collateral.</li>
</ul>
<p> <strong>Reservations</strong> </p>
<ul>
<li>Ensures that all reservations are handled according to Ritz Carlton Brand Standards.</li>
<li>Handles reservation requests received in an accurate, complete and timely manner.</li>
<li>Has full knowledge of FIT reservations and able to handle ERS and Wholesale reservations and assists in these areas when needed</li>
<li>Ensures that guest and blocks profiles are linked to the reservation.</li>
<li>Ensures 100% accuracy of Market Segmentation in groups</li>
<li>Ensures that all amendments and changes are updated in the system.</li>
<li>Notes and follows up on guest preferences and special requests. </li>
<li>Monitors group activity with Reservation Manager, Revenue Manager, Director of Sales and Dir of CCS.</li>
</ul>
<p> </p>
<p> <strong>Communication</strong> </p>
<ul>
<li>Ensures that all pertinent information is provided to bookers, guests and sales managers and all special requests are communicated to the CCS manager and Front office.</li>
<li>Ensures all group requirements are entered completely and accurately. </li>
<li>Maintains confidentiality of all guest information.</li>
<li>Maintains complete knowledge of upcoming and in-house groups and communicates any necessary information</li>
<li>Communicates status of groups groups approaching cut-offs and full blocks to Revenue manager & meeting planers.</li>
<li>Attends daily line-ups and communicate all challenges and successes with the rest of the team.</li>
<li>Promptly, accurately and consistently reports all guest incidents and how they were solved.</li>
<li>Attends designated meetings prepared with information related to group reservations.</li>
<li>Prepares and hosts weekly group communication meetings with Revenue/Sales/CCS</li>
<li>Delegates groups and tasks among the Group Reservations team</li>
<li>Attends Resume and Internal meetings in relation to events with rooms in the hotel</li>
</ul>
<p> </p>
<p>Coaching and Developing Others</p>
<ul>
<li>Ensures ongoing training and development of Group Reservation Agents (wherever applicable)</li>
</ul>
<p>Other</p>
<ul>
<li>Performs all tasks as detailed in daily task list.</li>
<li>Processes visa applications for groups.</li>
<li>Produces weekly group tracker in the absence of the Group Reservations Supervisor.</li>
<li>Maintains the cleanliness and tidiness of the work area at all times.</li>
<li>Participates in related project teams. </li>
<li>Ensures group files are accurate and up to date.</li>
<li>Ensures accurate billings for groups.</li>
</ul>
<p> </p>
<p>Product Knowledge</p>
<ul>
<li>Has in depth knowledge about room types and their features.</li>
<li>Has in depth knowledge about Restaurants, resorts, and other services offered in the hotel.</li>
<li>Is up to date knowledge of all running promotions and events in the hotel.</li>
</ul>
<p> </p>
<p>Revenue Management Knowledge</p>
<ul>
<li>Is knowledgeable of Rate Structure and Rate Strategy.</li>
<li>Is knowledgeable of upcoming peak and need Periods.</li>
<li>Has full comprehension of all Ritz Carlton and property specific programs, packages and promotions.</li>
</ul>
<p> </p>
<p> <i>Building Relationships</i> </p>
<p> <i> eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. </i> </p>
<ul>
<li>Treats people fairly, with dignity and respect</li>
<li>Works to meet goals in a manner that does not disadvantage other individuals or groups</li>
<li>Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual</li>
<li>Listens and responds to others</li>
<li>Is interested in others views even if they counter own views</li>
<li>Is a team player and a leader.</li>
<li>Has ability to motivate staff and maintain a cohesive team. </li>
</ul>
<p> </p>
<p> <i>Managing Work Execution</i> </p>
<p><br></p><ul>
<li> </li>
</ul>
<p><b>Experience </b></p>
<ul>
<li>Must have a minimum of 2 years of hospitality experience at the Ritz-Carlton or another hotel company in a Supervisory position. Experience should be within various hotel departments, including Front Desk, Reservations, and Sales</li>
</ul>
<p> </p>
<p>Education </p>
<ul>
<li><br></li></ul></div></div></div></div></div></div></div></div></div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee<br>, <br>A Properties Co. W.L.L<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Handle incoming reservation calls, emails, and booking requests. <br>Expert in OPERA <br>Create, modify, and cancel hotel reservations accurately. <br>Check room availability, rates, packages, and promotions. <br>Explain hotel facilities, room types, rates, cancellation policies, and booking conditions to guests. <br>Recommend suitable rooms and services based on guest requirements. <br>Use upselling techniques to promote higher room categories, packages, and additional services. <br>Enter guest information and special requests accurately into the reservation/PMS system. <br>Respond to guest questions and resolve reservation-related problems professionally. <br>Maintain guest confidentiality and follow Marriott's service and privacy standards. <br>Process reservation guarantees and payment-related information according to hotel procedures. <br>Meet required quality, productivity, and customer-service standards. <br>Maintain a professional attitude and represent the Marriott brand positively <br>Qualifications:<br>Excellent English and Arabic Communication <br>Strong telephone/customer-service skills <br>Attention to detail and accuracy <br>Computer and PMS/reservation-system skills <br>Sales and upselling ability <br>Problem-solving skills <br>Ability to work under pressure <br>Teamwork and professionalism <br>This company is an equal opportunity employer.<br>frnch1</span> </div>