Public Accountant Jobs in Bahrain

<p>Experience in trouble shooting of television and satellite systems (tuning and programming); intercom system; fire alarm system, door access control, nurse calling system, patient calling system, calling bells; Q-matic System, Public Address System.</p><p><strong>Desired Candidate Profile</strong></p><p>Apply Now: Email: EMAIL_ADDRESS WhatsApp/Call: PHONE_NUMBER</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p><p>Managing Marketing Communications Activities Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales &amp; marketing communications report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.</p><p>Managing Public Relations Activities Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.</p><p>Managing Advertising Activities Works with the DOM and advertising agency on the rooms and food &amp; beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.</p><p>Managing Direct Marketing Activities Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.</p><p>Manages Collateral Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.&nbsp;&nbsp;</p><br><p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p><br><p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.</p><br><p>The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.&nbsp;&nbsp;</p><br><p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.</p><br><br>Job Description<br><br><p>Joining the heart &amp; soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the Hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.&nbsp;</p><br><p>Your duties as a&nbsp;<strong>Housekeeping Attendant&nbsp;</strong>includes:</p><br><ul><li>Maintaining the cleanliness standards for the hotel's public areas and guest rooms.&nbsp;</li><li>Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.</li><li>Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee etc.&nbsp;</li><li>Providing friendly, approachable and professional relationships with our guests.&nbsp;</li><li>Report maintenance issues promptly, showing your dedication to a flawless experience.</li></ul><br>Qualifications<br><br><p><strong>About You!</strong></p><br><p>We're looking for our next housekeeping superstars to join our Housekeeping team!</p><br><ul><li>Previous Housekeeping experience in a busy commercial environment or hotel is preferred.&nbsp;</li><li>High cleaning standards and attention to detail.</li><li>Strong motivation to learn, grow and develop within a supportive hotel team.&nbsp;</li><li>Flexible and open&nbsp;to work a rotating roster</li></ul><br>Additional Information<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><br><p>Discover the life that awaits you at Accor.</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<b>About the Role<br></b>The IT Operations Manager is responsible for leading and governing end-to-end IT operations across Zain Bahrain, covering infrastructure, enterprise applications, digital services, public and private cloud platforms, service desk, and operational support functions.<br>The role ensures availability, reliability, security, supportability, maintainability, lifecycle governance, and continuous improvement of all technology services supporting internal business operations and customer-facing platforms.<br>The position is accountable for IT Service Management, Enterprise Application Maintenance and Operations, Infrastructure Operations, Hybrid Multi-Cloud Operations, DevOps and Platform Operations, Database Administration, Disaster Recovery, Business Continuity, Operational Governance, Vendor Management, and Technology Lifecycle Management.<br>The role drives operational excellence through automation, proactive monitoring, service performance management, change and release governance, security and compliance adherence, cost optimization, and alignment with Zain Bahrain technology and digital transformation objectives.<br><b><br>Responsibilities<br></b>Technology Operations Leadership &amp; Service Management<br><br>Lead end-to-end Technology Operations across infrastructure, applications, cloud, digital platforms, databases, service desk, and end-user support.<br><br>Own KPIs, SLAs/OLAs, availability, incident/problem/change/release management, service reviews, reporting, and continuous improvement.<br><br>Maintain service catalogue, documentation, ownership/escalation models, knowledge base, and coordinate priorities across Technology, Cybersecurity, Digital, business, and vendors.<br>Enterprise Applications &amp; Digital Platforms<br><br>Own availability, performance, support, and lifecycle governance of enterprise and customer-facing applications.<br><br>Oversee patches, upgrades, releases, enhancements, vendor support, monitoring, SLAs/OLAs, production readiness, rollback, and business validation.<br><br>Ensure stable infrastructure operations supporting enterprise applications, digital platforms, customer-facing services, integrations, and supporting business systems.<br><br>Ensure backup, data recovery, data protection, access governance, audit evidence, continuity, capacity, performance, modernization, and customer-impact monitoring.<br>Hybrid Multi-Cloud &amp; Public Cloud Operations<br><br>Manage on-premises, private, hybrid, and public cloud operations (i.e.: Azure, AWS, OCI, and other approved platforms).<br><br>Govern workload placement, landing zones, connectivity, identity/access, monitoring, backup, resilience, support models, shared responsibility, and cloud readiness.<br><br>Implement FinOps covering cost visibility, allocation, forecasting, optimization, anomalies, and accountability.<br>Infrastructure, Platforms &amp; End-User Operations<br><br>Oversee Service Desk, IT Support, endpoints, hardware, user lifecycle, and ticket fulfilment.<br><br>Manage Windows, Linux, Solaris, Microsoft 365, Entra ID, Active Directory, collaboration, messaging, identity, licensing, virtualization, and private cloud platforms including VMware, Huawei FusionCompute, and Oracle VM.<br><br>Oversee servers, storage, backup, archiving, DR, ransomware protection, business continuity, and database operations including patching, tuning, HA, recovery, upgrades, and licensing.<br><br>Ensure availability, resilience, monitoring, integrations, and vendor support for contact centre platforms.<br>DevOps, Kubernetes, Automation &amp; Observability<br><br>Lead DevOps, Kubernetes, automation, and observability operations, including Rancher, cluster upgrades, governance, patching, hardening, and Linux administration.<br><br>Oversee CI/CD and GitOps tools including Helm, ArgoCD, GitLab, and Ansible; govern Prometheus, Grafana, ELK/EFK, Dynatrace, or equivalent monitoring and logging.<br><br>Drive automation across deployments, reporting, compliance, monitoring, and recovery.<br>Governance, Risk, Audit, Compliance &amp; Security Alignment<br><br>Develop and enforce Technology Operations policies, standards, procedures, controls, and governance frameworks.<br><br>Maintain audit readiness through risk registers, remediation plans, lifecycle governance, access evidence, compliance tracking, audits, regulatory reviews, and security assessments.<br><br>Partner with Cybersecurity on vulnerability remediation and operational controls across infrastructure, applications, cloud, DevOps, and digital services; ensure key operational activities are approved, traceable, and auditable.<br>Budget, Vendor, Asset &amp; Lifecycle Management<br><br>Own CAPEX/OPEX planning across applications, infrastructure, cloud, licenses, support contracts, end-user services, storage, tooling, and professional services.<br><br>Manage vendors, managed services, contracts, renewals, escalations, service reviews, licensing, and commercial optimization.<br><br>Forecast capacity, lifecycle refreshes, upgrades, renewals, platform expansion, and resources while driving cost optimization.<br>Internet Protocol (IP) Operations<br><br>From an infrastructure readiness point of view, oversee enterprise IP networks, services, and operational support to ensure availability, performance, capacity, and resilience.<br><br>Ensure integration across enterprise networks, applications, cloud, data centers, communication, and supporting technology platforms.<br><br>Monitor enterprise IP service performance and coordinate incident, problem, change, and vendor management.<br><br>Ensure appropriate security, access controls, backup, DR, documentation, and operational standards are maintained.<br>Perform any other tasks as requested.<br>Required qualifications &amp; Experience<br><b><br></b><br><p><strong>Desired Candidate Profile</strong></p><b style="font-size: 11px;">Qualifications:<br></b><span style="font-size: 11px;">Bachelor degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related field. Master degree or professional management qualification is preferred.</span><br><span style="font-size: 11px;">ITIL Foundation or higher is preferred. Certifications in Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Kubernetes, database administration, cybersecurity, project management, FinOps, or service management are advantageous.</span><br><b style="font-size: 11px;"><br>Experience</b><span style="font-size: 11px;">:</span><br><span style="font-size: 11px;">8+ years of progressive IT operations, infrastructure, application operations, cloud operations, or service management experience, including experience managing vendors, service performance, lifecycle governance, audits, budgets, and cross-functional operational delivery. Telecom, digital services, or regulated-industry experience is preferred.</span><br><b style="font-size: 11px;"><br>Skills and Knowledge:<br></b><span style="font-size: 11px;">Strong knowledge of ITSM, enterprise application operations, application maintenance, service desk, systems administration, Microsoft cloud and identity, databases, virtualization, storage, backup, disaster recovery, contact center systems, API/middleware, DevOps, Kubernetes, public cloud, hybrid cloud, monitoring, automation, and operational security controls.</span><br><span style="font-size: 11px;">Technology Operations Management</span><br><span style="font-size: 11px;">Cloud and Hybrid Multi-Cloud Operations</span><br><span style="font-size: 11px;">IT Service Management</span><br><span style="font-size: 11px;">Incident, Problem, Change and Release Management</span><br><span style="font-size: 11px;">Service Desk and End-User Support</span><br><span style="font-size: 11px;">Infrastructure and Platform Lifecycle Management</span><br><span style="font-size: 11px;">Database and Integration Operations</span><br><span style="font-size: 11px;">Backup, Disaster Recovery and Business Continuity</span><br><span style="font-size: 11px;">DevOps, Kubernetes and Automation</span><br><span style="font-size: 11px;">Enterprise Application Maintenance and Operations</span><br><span style="font-size: 11px;">Governance, Risk, Compliance and Audit Readiness</span><br><span style="font-size: 11px;">Vendor, Contract, Budget and Cost Optimization</span><br><span style="font-size: 11px;">Business Technical Awareness and Stakeholder Management</span><br><span style="font-size: 11px;">Equal Employment Opportunity Statement</span><br><span style="font-size: 11px;">We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> &nbsp;The HR Coordinator provides administrative and operational support to the Human Resources department, assisting with onboarding, employee records, government relations administration, and team welfare initiatives while facilitating staff mobilization during the pre-opening phase.&nbsp;<br><br><ul><li><strong>Pre-Opening Mobilization Support:</strong> Assist with pre-opening staff arrivals, including flight bookings, airport pickups, employee housing allocation, welcome kit distribution, and medical/visa scheduling.</li><li><strong>Onboarding &amp; Administration:</strong> Coordinate the joining paperwork for new hires, create employee files, register staff in the HRIS, and manage time and attendance tracking.</li><li><strong>Government Relations Liaison:</strong> Prepare documentation for work permits, residency visas, CPR applications, and occupational health checks in coordination with the Public Relations Officer (PRO).</li><li><strong>Employee Welfare &amp; Communication:</strong> Support staff housing operations, team cafeteria logistics, employee recognition programs, and departmental administrative events.</li><li><strong>General HR Support:</strong> Maintain updated employee records, respond to general staff inquiries, prepare employment certificates, and assist with monthly HR reporting.</li></ul> </div>

<p>As a Room Attendant, you play a pivotal role in ensuring our guests experience a comfortable and pristine environment during their stay at our resort. Your attention to detail and commitment to cleanliness contribute to the overall satisfaction of our guests.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities:</p><ul><li>Room Preparation: Ensure the cleanliness and readiness of guest rooms, including making beds, replenishing amenities, and arranging furniture to meet established standards.</li><li>Cleaning Procedures: Perform cleaning tasks in various areas of the resort, such as corridors, lobbies, and public spaces, using appropriate cleaning agents and equipment.</li><li>Attention to Detail: Pay meticulous attention to detail when cleaning, organizing, and arranging guest rooms and public areas, maintaining the highest standards of cleanliness.</li><li>Inventory Maintenance: Monitor and report the status of cleaning supplies and amenities to the Housekeeping Supervisor to ensure adequate stock levels for daily operations.</li><li>Guest Interaction: Respond promptly to guest requests for additional services or amenities and assist in resolving any concerns or issues related to housekeeping.</li><li>Team Collaboration: Work collaboratively with fellow housekeeping attendants and other departments to ensure efficient and smooth resort operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Physical Stamina: Ability to perform physically demanding tasks, including lifting, bending, and standing for extended periods.</p><p>Detail-Oriented: Strong attention to detail to ensure all aspects of room preparation and cleaning meet or exceed guest expectations.</p><p>Team Player: Willingness to collaborate with the housekeeping team and other departments to create a positive and cohesive work environment.</p><p>Customer Service: Basic understanding of providing excellent customer service to enhance the overall guest experience.</p>

<p><h4>Job summary</h4> <p>Responsible for the daily shift operations of housekeeping, recreation/health club and, if applicable, laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in hotel</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><b><span><span>About Invenio</span></span></b></span></span></span></p><br> <p><span><span><span><span><span>The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the extraordinary complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organizations of tomorrow using the technologies of today. Learn more at&nbsp;</span></span><span><span>www.invenio-solutions.com</span></span><span><span>.</span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Role: Senior Consultant- SAP TRM - Arabic</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 6-8yrs</span></span></span></span></span></p><br> <br> <p><span><span><span><b><span><span>Location:</span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Shifts:</span></span></b></span></span></span></p><br> <br> <p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br> <p><span><span><span><span><span><span>We seek an experienced and talented SAP Tax and Revenue Management Senior Consultant with a proven track record in SAP FICA/PSCD/TRM implementations, upgrades and AMS support. As a SAP TRM Consultant, you are </span></span></span><span><span><span>required to convey and consult business processes pertaining to tax declarations of business taxes like Corporate Taxes but also to interact with project team members by understanding underlying problems and the solution approach in SAP. </span></span></span></span></span></span></p><br> <p><span><span><span><b><span><span>Key Skills:</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>6 to 8 years of experience with FICA/TRM/PSCD project implementations</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Expert level knowledge concerning SAP FICA/TRM/PSCD</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Excellent understanding of Tax Authority business processes and legislation</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Follows industry trends and focuses to become a thought leader in his area of expertise</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Exposure to new technologies in the SAP space for functional considerations</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Exposed to multiple Implementation methodologies like ASAP, Activate, Waterfall, Scrum etc.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Able to communicate with customer confidently, convince / coach clients on the most appropriate solution and agree on an effective way forward</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Excellent communication skills in all areas (oral, aural, written)</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Strong coaching and leadership skills with interest in consultants in their area of expertise</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Strong presentation skills at all levels of engagement with the customer</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Leadership and management of assigned team members</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Bottom of Form</span></span></span></b></span></span></span></p><br> <p><span><span><span><b><span><span>Key Responsibilities:</span></span></b></span></span></span></p><br> <ul> <li><span><span><span><span><span><span>Participate in client workshops. Execute coding, configuration, testing, and integration. </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Author test plans.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>&nbsp;Perform system installation and configuration. </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Handle service requests and tickets.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>&nbsp;Maintain documentation. </span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Collaborate with the distributed team.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>&nbsp;Focus on quality and standards.</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>&nbsp;Work towards the goal of “becoming one of the best consulting companies.”</span></span></span></span></span></span></li> <li><span><span><span><span><span><span>Focus on specific engagement.</span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Business&nbsp;Skills</span></span></span></b> </span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Understands business processes for focus areas or modules.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Understands how to solve detailed SAP problems.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Understands and can explain best business practices, especially those that SAP enables.</span></span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>Consulting Skills</span></span></span></b> </span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Learn/understand consulting “soft” skills necessary on engagements, as well as with team collaborative initiatives.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Ability to interpret requirements and apply SAP best practices.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Strong presentation skills.</span></span></span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span><span>General Skills/Tasks&nbsp;</span></span></span></b> </span></span></span></p><br> <ul> <li><span><span><span><span><span><span><span>Understands client’s business and technical environment.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Assists the project team efforts in documenting the developing solutions for client situations.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Assists team effort in preparing and developing solution documentation for projects.</span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span>Learn to understand and adhere to project and organization guidelines with all administrative responsibilities in a timely and effective manner.</span></span></span></span></span></span></span></li> <li><span><span></span></span></li></ul> </div>

<p>JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p><h4>Job summary</h4> <p>The director of marketing communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.</p> <h4>Candidate profile</h4> <p><strong>Education and experience required:</strong></p> <ul> <li>High school diploma or GED; 4 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 2 years experience in sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing marketing communications activities</h4> <ul> <li>Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan and communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.</li> <li>Compares actual achievements against goals on a regular basis and takes corrective action.</li> <li>Assists the director of marketing in the planning of all mailing activities, and oversees their execution.</li> <li>Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.</li> <li>Prepares on a timely basis the monthly sales and marketing communications report.</li> <li>Supervises and directs photography for advertising, collateral, and public relations purposes in liaison with the director of marketing, the advertising agency, and the field marketing department at corporate office.</li> <li>Ensures the department has a comprehensive master slide, photo, and CD library for all advertising, collateral, and public relations activities, and regularly sends these to corporate office for the image library.</li> <li>Supervises operations of the in-house art department.</li> <li>Monitors activities of competitor hotels and trends within the industry.</li> </ul> <h4>Managing public relations activities</h4> <ul> <li>Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li> <li>Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for key media by maintaining and developing close relationships.</li> <li>Prepares press releases for appropriate targeted media, locally, regionally, and internationally.</li> <li>Works closely with the corporate and international press offices on developing story angles.</li> <li>Plays a key role in community and government relations as well as VIP handling.</li> <li>Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.</li> <li>Creates and organizes press promotional activities.</li> <li>Participates in the press events and trips organized by the regional PR offices as required.</li> <li>Conducts press blitzes when appropriate.</li> <li>Ensures press kit information is comprehensive and kept up-to-date.</li> </ul> <h4>Managing advertising activities</h4> <ul> <li>Works with the director of marketing and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans.</li> <li>Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising.</li> <li>Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message.</li> <li>Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments.</li> <li>Monitors and maintains media schedules as well as prompt settlement of accounts.</li> </ul> <h4>Managing direct marketing activities</h4> <ul> <li>Takes an integrated approach to direct marketing activities, ensuring a consistent and quality image is projected.</li> <li>Assists the director of marketing in the planning, implementation, and tracking of electronic marketing activities.</li> <li>Maintains budget control.</li> </ul> <h4>Manages collateral</h4> <ul> <li>Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual.</li> <li>Ensures hotel information is updated regularly on the internet and intranet.</li> <li>Supervises the production and quality of all displays and temporary signage in hotel public areas.</li> <li>Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual.</li> <li>Supervises the in-house graphic designer and/or print shop.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The United Nations Development Programme (UNDP) Country Office in the Kingdom of Bahrain operates within the context of a high-income, net-contributing country, where UNDP engagement is fully funded through government cost-sharing and aligned with national development priorities. Bahrain is implementing an ambitious national reform agenda under <strong>Bahrain Vision 2030</strong> and the <strong>Government Programme (2023–2026)</strong>, with a strong focus on economic diversification, fiscal sustainability, effective governance, environmental resilience, digital transformation, and inclusive human development. As a net contributor country, UNDP Bahrain maintains a lean operational footprint while delivering high-value technical assistance, policy advisory services, and innovation-driven solutions in support of national priorities.</p><br> <p>UNDP Bahrain’s programme is guided by the <strong>Country Programme Document (CPD) 2025–2029</strong>, approved by the UNDP Executive Board in January 2025, and is fully aligned with the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>. The CPD positions UNDP as a trusted strategic partner to the Government of Bahrain, contributing to UNSDCF outcomes through integrated, multi-sectoral interventions that address complex development challenges at the intersection of economic prosperity, governance and human rights, and environmental sustainability. Under the <strong>Country Programme Document (CPD) 2025–2029</strong>, UNDP Bahrain’s engagement is structured around <strong>three interrelated CPD pillars</strong>:</p><br> <p>(i) <strong>Economic prosperity and sustainable livelihoods</strong>;<br> (ii) <strong>Effective governance, human rights, and access to justice</strong>; and<br> (iii) <strong>Environmental sustainability and climate resilience</strong>.</p><br> <p><br> These pillars reflect national priorities under Bahrain Vision 2030 and the Government Programme (2023–2026), and constitute UNDP’s substantive contribution to the implementation of the <strong>United Nations Sustainable Development Cooperation Framework (UNSDCF) 2025–2029</strong>.</p><br> <p>To ensure coherence, integration, and efficient delivery within a lean Country Office structure, the Bahrain CO operationalizes the three CPD pillars through <strong>two integrated programme clusters</strong>. The first cluster brings together <strong>Economic Prosperity and Environmental Sustainability; and environmental sustainability and governance, human rights, access to justice, and social inclusion.&nbsp;</strong></p><br> <p>The second cluster focuses on <strong>governance, human rights, access to justice, and social inclusion</strong>, encompassing rule of law, public sector effectiveness, civic engagement, gender equality, and protection of vulnerable groups. This cluster supports national institutions in strengthening accountability, service delivery, and compliance with international human rights standards, while promoting inclusive participation and social cohesion.</p><br> <p>This <strong>two-cluster delivery model</strong> enables the Country Office to manage complexity, promote synergies across CPD pillars, and apply a portfolio approach to programme design, implementation, and partnerships. Staff are therefore expected to work across thematic boundaries, contribute to integrated solutions, and support joint programming within the UN system, while ensuring results-based management, quality assurance, and alignment with national and UNSDCF priorities.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong><u>Summary of key functions&nbsp;</u></strong></p><br> <p>Under the overall guidance of Program Analyst (<strong>governance, human rights, access to justice, and social inclusion cluster)</strong>, the&nbsp;National Project Coordinatorwill:</p><br> <ul> <li>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting;</li> <li>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</li> <li>Build the strategic partnerships needed to achieve results;</li> <li>Align the project with UN values and UNDP priorities;&nbsp;</li> <li>Ensure the mainstreaming gender, disability and youth considerations in the field of expertise, promote a safe and enabling environment free of any kind of discrimination, abusive behavior and exploitation, and use the principles of Inclusive HR communications in line with the UNDP corporate standards.</li> </ul> <p><strong><u>Specific tasks and responsibilities:</u></strong></p><br> <p><strong>Ensuring effective project management of the assigned project by maintaining the delivery of appropriate technical, operational, financial and administrative outputs, while tracking the project progress by monitoring, evaluation and reporting</strong></p><br> <ul> <li>Manage and coordinate project activities based on the relevant Project Document, including the</li> <li>Develop comprehensive/detailed Project work-plan including structured dynamics of all Project</li> <li>Prepare Project progress reports for the donor and the main project beneficiary (Ministry of</li> <li>Ensure timely submission of the Project Implementation Report, Technical reports, quarterly financial reports, and other reports as may be required by UNDP and/or the donor;</li> <li>Monitor Project progress to ensure that it is in accordance with the timetable set out in the</li> <li>Secure the goods, services and personnel needed to implement ANA activities, including drafting TORs and work specifications;</li> <li>Monitor financial resources and ensure accuracy and reliability of financial reports;</li> <li>Manage and monitor the project risks initially identified, submit new risks to the Project Board for consideration and decision on possible action if required; update the status of these risks by maintaining a Project Risk Log;</li> <li>Provide rigorous quality assurance for the project’s financial, procurement and administrative processes to make sure that they are conducted in line with UNDP rules and regulations as well as in line with the project timelines.</li> <li>Maintain regular coordination and quality assurance of expert inputs and products as well as among project partners to ensure coherence and complementarity of project activities;</li> <li>Identify opportunities for deepening cooperation and recommending adequate approaches to dealing with different stakeholders based on information gathered during project implementation;</li> <li>Maintain regular communication on relevant project issues with local and international counterparties, consultants and experts and ensuring quality and timely delivery of all agreed outputs</li> <li>Managing project tracking in QUANTUM in accordance with UNDP procedures;</li> <li>Managing the transfer of project deliverables and assets to national beneficiaries and other project stakeholders.</li> </ul> <p><strong>Provide advisory support on climate resilience and river basin management issues to the Government and other partners;</strong></p><br> <ul> <li>Identify, collect and analyze policy-related, relevant information and data;</li> <li>Identify and synthesize best practices and lessons learnt into project goals;</li> <li>Support the development of policies that will address challenges and needs in collaboration with the Government and other strategic partners;</li> <li>Codify and share best practices and lessons learnt;</li> </ul> <p><strong>Build the strategic partnerships needed to achieve results;</strong></p><br> <ul> <li>Cultivate relationships with the central and local authorities, academia, NGOs and other Project stakeholders, ensuring full understanding, cooperation and an appropriate fit of the project activities with the main needs of the beneficiaries; and</li> <li>Establishing effective linkages with the regional project team, the project teams in the riparian countries, and other relevant projects and initiatives in the sector with a view to developing substantive partnerships and generating synergies;</li> <li>Disseminate project reports and respond to queries from concerned stakeholders.</li> </ul> <p><strong>Align the project with UN values and UNDP priorities.</strong></p><br> <ul> <li>Ensure the principles of gender equality, democratic governance, social inclusion and disaster resilience are effectively reflected in project activities;</li> <li>Ensure that gender equality is pursued in all project activities and reflected in work plans, budgets, reports, researches, analyses and, where specifically relevant, analyzed in detail;</li> <li>Ensure that accessibility for persons with disabilities is reflected in all project activities;</li> <li>Consult regularly with other UNDP projects and programs on related activities where synergies are possible;</li> <li>Strive to engage groups and communities in project activities that affect them;</li> <li>Communicate project goals and activities clearly to both stakeholders and the wider public;</li> </ul> <p><strong>Ensure the mainstreaming of gender, disability, and youth considerations in the field of expertise&nbsp;</strong></p><br> <ul> <li>Support preparation of gender equality background materials for use in discussion, correspondence and briefing sessions;</li> <li>Ensure that all data gathered during project implementation is disaggregated by gender/disability/youth, age, ethnic affiliation and other to the extent possible;&nbsp;</li> <li>Support the reporting on gender mainstreaming as part of the ROAR and other corporate documents;</li> <li>Identify partnership strategies with regard to providers of specialized expertise, with special encouragements for providers with a gender/disability/youth knowledge;</li> <li>Ensure the project/programme contributes to the promotion of gender /disability/youth equal access by reaching, involving, and benefiting.&nbsp;</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong><u>Performance Indicators for evaluation of results&nbsp;</u></strong></p><br> <ul> <li>Project activities executed in line with UNDP corporate principles;</li> <li>Project staff/ team(s) effectively and efficiently guided and backstopped, as needed;</li> <li>Implementation of the transferred competencies and resources is consolidated and effectively carried out;</li> <li>Links with other relevant projects/initiatives established and joint objectives effectuated;</li> <li>Delivered funds in accordance with the planned Annual Work Plans;</li> <li>Timely and qualitative reporting in line with the programme needs and Country Office/national partners’ requirements. Project activities executed in line with UNDP corporate rules and procedures;&nbsp;</li> </ul> <p><strong>Institutional Arrangement</strong></p><br> <p>The National Project Coordinator&nbsp;will be engaged on a regular NPSA contract and will report to the Program Analyst&nbsp;<strong>governance, human rights, access to justice, and social inclusion cluster and in matrix supervision with the Programme Analyst, Economic Prosperity and Environmental Sustainability, to ensure coherence and cross cutting coordination and complementarity.</strong></p><br> <p><strong>Competencies</strong></p><br> <p>Core</p><br> <ul> <li><strong>Achieve Results: – LEVEL 2: </strong>Scale up solutions and simplifies processes, balances speed and accuracy in doing work</li> <li><strong>Think Innovatively: – LEVEL 2: </strong>Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking</li> <li><strong>Learn Continuously: – LEVEL 2: </strong>Go outside comfort zone, learn from others and support their learning</li> <li><strong>Adapt with Agility: – LEVEL 2: </strong>Adapt processes/approaches to new situations, involve others in change process</li> <li><strong>Act with Determination: – LEVEL 2: </strong>Able to persevere and deal with multiple sources of pressure simultaneously</li> <li><strong>Engage and Partner: – LEVEL 2: </strong>Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships</li> <li><strong>Enable Diversity and Inclusion: – LEVEL 2: </strong>Facilitate conversations to bridge differences, considers in decision making</li> <li><strong>People Management:</strong> UNDP people management competencies can be found in the dedicated site.</li> </ul> <p>Cross-Functional &amp; Technical competencies</p><br> <p><strong>Business Management</strong></p><br> <ul> <li><strong>Results-based Management</strong> <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul></li> <li><strong>Working with Evidence and Data</strong> <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.</li> </ul></li> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul></li> <li><strong>Partnerships Management</strong> <ul> <li>Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies</li> </ul></li> <li><strong>Risk Management</strong> <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul></li> </ul> <p><strong>Business Direction &amp; Strategy</strong></p><br> <ul> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul></li> </ul> <p><strong>2030 Agenda: Engagement &amp; Effectiveness</strong></p><br> <ul> <li><strong>Effectiveness</strong> <ul> <li>Project Quality Assurance</li> </ul></li> </ul> <p>&nbsp; <strong>Required Skills and Experience</strong> Min. Education requirements</p><br> <ul> <li>Advanced university degree (Master´s degree or equivalent) in Development Studies, Social Policy, Social Sciences, Sustainable Development, Gender Studies, International Development/Relations, Public Policy, Political Law, Sustainable Studies or other related, or a similar field is required, or</li> <li>A first-level university degree (Bachelor´s Degree) in the areas stated above in combination with additional 2 years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p>Min. years of relevant work experience</p><br> <ul> <li>Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.</li> <li>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national or international level in the design, implementation, monitoring and/or evaluation of development projects.</li> </ul> <p>Desired skills in addition to the competencies covered in the Competencies section</p><br> <ul> <li>Excellent computer literacy (MS Office; Windows)</li> <li>Experience at the national level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects</li> <li>Experience in the implementation of larger projects run by international organizations and/or large environmental protection projects is a strong asset;</li> <li>Proven experience in handling multi-sectoral coordination among professionals and regional teams is desired.</li> <li>Policy, advisory and advocacy experience and track record of engagement with United Nations, other development actors and donors are desirable.</li> <li>Experience in Gender mainstreaming is an asset.</li> <li>Experience liaising and cooperating with government officials, municipal authorities, academic institutions, CSOs is an asset;</li> <li>Ability for traveling and field work;</li> <li>Ability to work under pressure;</li> <li>Strong drafting, presentation and reporting skills.</li> <li>Strong communication skills, especially in timely and accurate responses to emails.</li> <li>Strong computer skills, in particular mastery of all applications of the MS Office package and internet search.</li> </ul> <p>Required Language(s)</p><br> <ul> <li>Fluency in Arabic and English is required.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> &nbsp;<span>#LI-DNI</span><br><br> </div>

<p><h4>Description</h4> <p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p> <p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p> <h4>Responsibilities</h4> <p><strong>1. Member & guest experience</strong></p> <ul> <li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li> <li>Ensure every member interaction reflects the standards of a luxury private club</li> <li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li> <li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li> <li>Identify opportunities to surprise and delight members through personalised experiences</li> <li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li> </ul> <p><strong>2. Hospitality operations & service excellence</strong></p> <ul> <li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li> <li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li> <li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li> <li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li> <li>Monitor daily operations to ensure a seamless member journey across every department</li> </ul> <p><strong>3. Cross-functional service leadership</strong></p> <ul> <li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li> <li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li> <li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li> <li>Promote collaboration and accountability for service excellence across the organisation</li> </ul> <p><strong>4. Quality assurance & continuous improvement</strong></p> <ul> <li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li> <li>Conduct regular mystery audits and operational walkthroughs</li> <li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li> <li>Lead service improvement projects and monitor implementation across departments</li> <li>Benchmark the club against leading luxury hospitality and private club standards</li> </ul> <p><strong>5. Training & service culture</strong></p> <ul> <li>Champion a hospitality-first culture throughout the organisation</li> <li>Design and deliver customer service training programmes for all member-facing employees</li> <li>Coach managers and supervisors on luxury service delivery and member engagement</li> <li>Reinforce standards through regular observations, coaching, and feedback</li> <li>Recognise and celebrate exceptional service across teams</li> </ul> <p><strong>6. Club ambience & member engagement</strong></p> <ul> <li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li> <li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li> <li>Support the delivery of exclusive member experiences and hospitality activations</li> <li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li> <li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li> <li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li> <li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li> <li>Experience leading cross-functional service improvement initiatives</li> <li>Exceptional interpersonal, communication, and relationship-building skills</li> <li>Comfortable engaging with senior executives, VIPs, members, and international guests</li> <li>Experience designing service standards and delivering hospitality training is highly desirable</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Have an eye for detail and a passion for making every room shine? Join our team as a Housekeeping Attendant!</span></span></p><br><p><span><span>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</span></span></p><br><p><span><span>Located in the business and leisure hub of the city, InterContinental® Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms, including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveller. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Bahrain offers its guests new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Bahrain promises to delight your palate.</span></span></p><br><span><span><strong>A Little Taste of Your Day-to-Day</strong></span></span><p><span><span>No two days are alike, but you’ll mostly be:</span></span></p><br><ul><li><span><span>Change bed linen, replace towels, and replenish toiletries and guest supplies.</span></span></li><li><span><span>Report maintenance issues, damaged items, and lost property promptly.</span></span></li><li><span><span>Respond courteously to guest requests while respecting their privacy</span></span></li><li><span><span>Clean and prepare guest rooms, bathrooms, and assigned public areas to hotel standards. and belongings.</span></span></li><li><span><span>Follow hygiene and safety procedures, and keep cleaning equipment and supplies organized.</span></span></li></ul><span><span><strong>What We Need from You</strong></span></span><ul><li><span><span>Previous housekeeping experience in a hotel or similar setting preferred.</span></span></li><li><span><span>Strong attention to detail and commitment to cleanliness.</span></span></li><li><span><span>Good communication and teamwork skills.</span></span></li><li><span><span>Ability to perform physical tasks and manage time efficiently.</span></span></li><li><span><span>Willingness to work shifts, weekends, and public holidays.</span></span></li><li><span><span>What you can expect from us</span></span></li></ul><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>

<p><h4>Job summary</h4> <p>Entry level management position that focuses on supporting the day-to-day activities in housekeeping, recreation/health club and laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or</p><p></p>

<p>Job Description Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Blu Hotel, we re looking for problem solvers just like you! At Radisson Blu Hotel, we stand out together as one team and make memorable moments for our guests. Our Spa Therapist make it personal. They look, they listen, they tune into you . Performing transformative treatments personalised to respond to the ever- evolving rhythm of your life. Can you wow clients with treatment, service and a Yes I Can! Attitude? Interested then why not say Yes I Can! as we are looking for passionate people just like you!</p><p>Key Responsibilities of a Spa Therapist:</p><ul><li>Working as a team member to deliver and wow clients with treatment, service and attitude.</li><li>To greet Guests on arrival to the Spa and at all times in a warm, welcoming and friendly manner and to ensure that their needs are met throughout their time with us</li><li>To adhere to the standards we have set for both treatment and for customer service.</li><li>Overall management of individual treatment rooms in reference to cleaning, restocking and general standards of organization, hygiene and cleanliness</li></ul><p>Requirements of Spa Therapist:</p><ul><li>Willingness to learn and develop as a therapist through continuous assessment and training.</li><li>Appearance to be immaculate at all times i.e. personal grooming, personal hygiene, correct uniform etc.</li><li>Assisting in the general operational aspects of Spa attending i.e. laundry, Relaxation room, Changing room &amp; public area cleanliness.</li><li>Representing the Spa and hotel as a member of staff at all times while on duty.</li></ul><p>Can you create the ultimate memorable experience? Then this job is for you!</p><p><strong>Desired Candidate Profile</strong></p><p>Willingness to learn and develop as a therapist through continuous assessment and training.</p><p>Appearance to be immaculate at all times i.e. personal grooming, personal hygiene, correct uniform etc.</p><p>Assisting in the general operational aspects of Spa attending i.e. laundry, Relaxation room, Changing room &amp; public area cleanliness.</p><p>Representing the Spa and hotel as a member of staff at all times while on duty.</p>

<p><h4>Company description</h4> <p>Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.</p> <p>The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.</p> <p>Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.</p> <p>The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.</p> <p>Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.</p> <h4>Job description</h4> <p>Joining the heart & soul of our hotel team, our housekeeping department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.</p> <p><strong>Your duties as a housekeeping attendant include:</strong></p> <ul> <li>Maintaining the cleanliness standards for the hotel's public areas and guest rooms.</li> <li>Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression.</li> <li>Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee etc.</li> <li>Providing friendly, approachable and professional relationships with our guests.</li> <li>Report maintenance issues promptly, showing your dedication to a flawless experience.</li> </ul> <h4>Qualifications</h4> <p><strong>About you!</strong></p> <ul> <li>We're looking for our next housekeeping superstars to join our housekeeping team!</li> <li>Previous housekeeping experience in a busy commercial environment or hotel is preferred.</li> <li>High cleaning standards and attention to detail.</li> <li>Strong motivation to learn, grow and develop within a supportive hotel team.</li> <li>Flexible and open to work a rotating roster.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor?</strong></p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Discover the life that awaits you at Accor.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Shift technician</strong></p> <p>As a Shift Technician, you will be responsible for attending daily briefings and executing planned maintenance activities for guest villas to ensure the proper functionality of electrical systems and equipment. You will efficiently handle maintenance requests, install and maintain safety components, troubleshoot electrical hazards, and assist during emergency situations. The role includes conducting routine inspections, recording repair and maintenance activities, and ensuring timely attendance to assigned duties. You will also support the engineering team during emergencies, participate in fire and safety exercises, and contribute to maintaining a safe, efficient, and operational environment across the resort.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Routine maintenance and installation:</strong> Execute maintenance plans for guest villas to ensure the proper functioning of lighting, plumbing, HVAC, and other electrical systems. This includes installing electrical apparatus, fixtures, and equipment for alarms and other systems, as well as safety and distribution components such as switches, resistors, circuit-breaker panels, and connecting wiring in electrical circuits and networks to ensure compatibility of components.</p> <p><strong>Emergency response and troubleshooting:</strong> Standby for emergency electrical work after midnight as per duty roster. Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units. Attend to any faults and breakdowns of electrical equipment, wiring installations, and fixtures in all rooms and public areas, as well as respond to fire alarm faults, fires reported by reception, and breakdowns of major equipment such as generators, STP, and desalination plants.</p> <p><strong>Documentation and reporting:</strong> Maintain records of electrical parts used during repairs and communicate with the Engineering Supervisor for parts ordering. Check all logbooks to ensure proper documentation of maintenance requests and materials used, and report any major operational issues to the Engineering Supervisor or Assistant Chief Engineer. Attend duties punctually as per the duty roster and assist engineering crews as needed.</p> <p><strong>Training and compliance:</strong> Attend the regular morning briefing with the Assistant Chief Engineer/Director of Engineering and participate in monthly fire hydrant exercises. Additionally, attend all job-oriented training conducted by the Engineering Department and HR, ensuring cleanliness around the electrical workshop and job sites. Prioritize safety at all times when performing duties and assist engineering crews in times of emergency or natural disasters.</p> <h4>Qualifications</h4> <p><strong>Experience and qualifications:</strong> A minimum of three (3) years' experience in a similar role within a five-star hotel or similar organization, along with a certification or diploma.</p> <p><strong>Skills and communication:</strong> Strong interpersonal written and verbal communication skills are necessary.</p> <p><strong>Additional considerations:</strong> Locally available candidates are advantageous.</p> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p>We are seeking an experienced and passionate sous chef to join our culinary team. The ideal candidate will be responsible for overseeing daily kitchen operations, ensuring the consistent preparation and presentation of high-quality dishes, maintaining food safety and hygiene standards, and leading the kitchen team to deliver exceptional dining experiences. The successful candidate will demonstrate strong leadership, excellent culinary skills, and the ability to thrive in a fast-paced environment while maintaining operational efficiency and cost control.</p> <h4>What is in it for you:</h4> <li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li> <li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li> <li>Cultivate your talents and watch your career flourish, locally and globally.</li> <li>Drive change through impactful corporate social responsibility activities.</li> <li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li> <li>Join us on a direct path to success as we skyrocket to new heights!</li> <h4>Key responsibilities:</h4> <strong>Kitchen operation</strong><br> <li>Assist in planning, organizing, and supervising all kitchen activities.</li> <li>Ensure food is prepared and presented according to established recipes and standards.</li> <li>Monitor food quality, portion control, and presentation.</li> <li>Oversee kitchen operations in the absence of the executive chef.</li> <strong>Team leadership</strong><br> <li>Supervise, train, and mentor kitchen staff.</li> <li>Delegate tasks and ensure efficient workflow during service periods.</li> <li>Promote teamwork, professionalism, and a positive working environment.</li> <li>Assist in staff scheduling and performance management.</li> <strong>Food safety & hygiene</strong><br> <li>Ensure compliance with food safety, sanitation, and hygiene regulations.</li> <li>Maintain a clean, organized, and safe kitchen environment.</li> <li>Monitor proper food storage, handling, and stock rotation practices.</li> <strong>Inventory & cost control</strong><br> <li>Assist with inventory management, purchasing, and stock control.</li> <li>Monitor food costs and minimize waste.</li> <li>Ensure proper use and maintenance of kitchen equipment.</li> <li>Support cost-control initiatives while maintaining quality standards.</li> <strong>Menu development</strong><br> <li>Assist in menu planning, recipe development, and seasonal promotions.</li> <li>Contribute creative ideas to enhance the dining experience.</li> <li>Ensure consistency across all menu offerings.</li> <h4>Qualifications</h4> <li>Culinary arts diploma or equivalent professional training preferred.</li> <li>Minimum 3u20135 years of culinary experience, including supervisory responsibilities.</li> <li>Strong knowledge of food preparation techniques, kitchen operations, and food safety standards.</li> <li>Experience in high-volume food service environments preferred.</li> <h4>Skills & competencies</h4> <li>Strong leadership and team management skills.</li> <li>Excellent organizational and time-management abilities.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Strong communication and problem-solving skills.</li> <li>Attention to detail and commitment to quality.</li> <li>Knowledge of HACCP and food safety regulations.</li> <h4>Working conditions</h4> <li>Ability to stand for extended periods.</li> <li>Ability to lift and carry kitchen supplies and equipment.</li> <li>Flexible schedule, including weekends, evenings, and public holidays.</li> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About Mantis Collection</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrianu2019s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitless</p></p><p></p>

<p><h4>Company description</h4> <p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p> <h4>Job description</h4> <p><strong>Rooms division manager</strong></p> <p>The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.</p> <h4>What is in it for you:</h4> <ul> <li>Engage in conservation efforts and help preserve wildlife.</li> <li>Enjoy sustainable adventures with exclusive rewards.</li> <li>Celebrate locality and heritage in a vibrant community.</li> <li>Advance your career with global development opportunities.</li> <li>Drive change through impactful social initiatives.</li> <li>Collaborate with a passionate, innovative team.</li> </ul> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong></p> <ul> <li>Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.</li> <li>Recruit, train, and develop staff to ensure high levels of performance and engagement.</li> <li>Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.</li> </ul> <p><strong>Operational excellence:</strong></p> <ul> <li>Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.</li> <li>Develop and implement standard operating procedures to ensure consistency and quality in guest service.</li> <li>Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.</li> </ul> <p><strong>Guest experience management:</strong></p> <ul> <li>Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.</li> <li>Implement guest service standards and continuously monitor guest feedback to drive improvements.</li> <li>Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.</li> </ul> <p><strong>Financial performance:</strong></p> <ul> <li>Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.</li> <li>Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.</li> <li>Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.</li> </ul> <p><strong>Quality assurance and compliance:</strong></p> <ul> <li>Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.</li> <li>Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.</li> <li>Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li><strong>Educational qualifications:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li><strong>Experience:</strong> Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.</li> <li><strong>Leadership and management skills:</strong> Strong leadership, management, and interpersonal skills.</li> <li><strong>Communication and problem-solving:</strong> Excellent communication and problem-solving abilities.</li> <li><strong>Technical proficiency:</strong> Proficiency in hotel management software and Microsoft Office Suite.</li> <li><strong>Flexibility:</strong> Ability to work flexible hours, including evenings, weekends, and holidays.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>About mantis collection:</h4> <p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #belimitles</p></p><p></p>

<p><h4>Position summary</h4> <p>Entry level management position that focuses on supporting the day-to-day activities in housekeeping, recreation/health club, and laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>