Property consultant Jobs in Bahrain
540 Jobs Found
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our perfumes consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business:</strong></p>
<ul>
<li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.</li>
<li>Maintain a solid and accurate customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition.</li>
<li>Have an understanding of the brand’s online offers and activities.</li>
<li>Participate in the brand’s events when required inside or outside the store and push fragrance sales during events, promotions, and launches.</li>
<li>Be flexible to support other stores and team members when required.</li>
<li>Stay ahead of latest trends, products, and competitors.</li>
</ul>
<p><strong>Customer centricity:</strong></p>
<ul>
<li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert advice, proactively catering to customers’ needs, interests, and preferences.</li>
<li>Demonstrate usage and benefits of various brands and products in alignment with the retail policies.</li>
<li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. Such techniques and tools include messaging, virtual shopping appointments, etc.</li>
</ul>
<p><strong>Operational excellence:</strong></p>
<ul>
<li>Maintain all operating standards by ensuring merchandising levels, stock replenishment, and organizing display as per the brand’s visual merchandising guidelines.</li>
<li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures.</li>
<li>Generate and maintain daily sales reports, post launch sales tracking, and sell-out tracking at store level.</li>
<li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality.</li>
<li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (clienteling app, OMS, etc.).</li>
<li>Attend all kinds of product and product knowledge trainings provided by the brand, company (levelled at Chalhoub University), and on Axonify in order to improve their performance and skills.</li>
</ul>
<h4>What you'll need to succeed</h4>
<p>Minimum 2 years’ experience in the beauty industry.</p>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>
<p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred). Technical Competencies Experience in industrial construction projects such as aluminium plants, power plants, refineries, petrochemical plants, or heavy industrial facilities. Thorough knowledge of Building works (Industrial/Commercial/Residential) including but not limited to reinforced concrete, structural steel, foundations, roads, drainage, masonry, finishing, retrofitting & revamping works and infrastructure works. Ability to study and interpret IFC drawings, shop drawings, specifications, and method statements. Experience in site execution, planning, monitoring, and coordination of civil activities. Ability to prepare quantity take-offs, material requisitions, and daily/weekly progress reports. Experience in coordinating with Mechanical, Electrical, Instrumentation, and Architectural disciplines. Knowledge of QA/QC procedures, ITPs, WIRs, MIRs, NCRs, and punch list management. Familiarity with project schedules and progress tracking. Working knowledge of AutoCAD and Microsoft Office (Excel, Word, Outlook). Permit-to-Work (PTW) Experience in obtaining and coordinating Client Permit-to-Work approvals. Knowledge of excavation permits, hot work permits, confined space permits, work-at-height permits, lifting permits, and electrical permits. Ability to coordinate with Client representatives and HSE personnel for permit issuance, renewal, suspension, and close-out. Ensure compliance with all permit conditions before commencement of work. Lock Out / Tag Out (LOTO) Good understanding of Lock Out/Tag Out (LOTO) procedures and hazardous energy isolation. Experience coordinating LOTO requirements with Client Operations. Ability to verify equipment isolation and zero-energy state before commencing work. Ensure compliance with Client-specific LOTO procedures and safety requirements. Health, Safety & Environment (HSE) Strong knowledge of industrial HSE standards and safe work practices. Ability to conduct site risk assessments and review Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Promote a positive safety culture and ensure compliance with Client HSE procedures. Knowledge of emergency response procedures, incident reporting, and corrective actions. Coordination & Leadership Coordinate subcontractors, supervisors, foremen, and site teams to ensure efficient project execution. Liaise effectively with Client representatives, Consultants, QA/QC, HSE, Procurement, Planning, and other internal departments. Resolve (including recommending appropriate corrective and preventive actions) technical, construction, and coordination issues in a timely manner. Lead and mentor site supervisory staff to achieve project quality, safety, and productivity objectives. Demonstrate strong planning, communication, decision-making, and problem-solving skills. Conduct site meetings, toolbox discussions, and coordination meetings as required. Reporting & Documentation Report directly to the Project Manager/Construction Manager on project progress, technical issues, resource requirements, risks, and mitigation measures. Prepare and submit accurate daily, weekly, and monthly progress reports. Monitor project progress against the approved programme and promptly report any delays, constraints, or potential impacts. Maintain site diaries, progress records, manpower and equipment utilization reports, inspection records, and construction documentation. Prepare or review WIRs, MIRs, RFIs, NCR responses, punch lists, and project close-out documentation. Coordinate with the Document Controller to ensure timely submission, distribution, and filing of project documentation. Escalate quality, safety, commercial, or technical concerns to management with appropriate recommendations. Attend Client, Consultant, and internal progress meetings and ensure timely implementation of agreed action items. 2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred. Site Supervision Supervise daily civil construction activities. Manage skilled and unskilled labour. Allocate manpower, equipment, and resources efficiently. Ensure work is executed in accordance with approved drawings and specifications. Monitor productivity and maintain quality standards. Technical Competencies Ability to read and understand construction drawings. Experience supervising: Building Works (Industrial/Commercial/Residential) & Infrastructure works o Excavation and backfilling, Foundations, Reinforced concrete works, Formwork and reinforcement, Structural steel coordination, Masonry, Plastering, Waterproofing, finishing works, Retrofitting and revamping works, Roads and external works Coordinate with MEP and other disciplines. Assist the Site Engineer and Document Controller in preparing daily, weekly, and monthly progress reports, maintaining site records, recording manpower and equipment utilization, and supporting the timely submission of inspection and work completion documentation. Permit-to-Work (PTW) Experience receiving and implementing Client Permit-to-Work requirements. Coordinate daily permit issuance with Engineers and HSE personnel. Ensure work crews comply with permit conditions. Ensure permits are available before work starts. Participate in permit renewal and close-out processes. Lock Out / Tag Out (LOTO) Familiar with Lock Out/Tag Out (LOTO) procedures. Ensure work is not commenced until all required isolations have been completed. Verify work area is safe after LOTO implementation in coordination with respective stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><p>1- Civil Engineer (B.E./Diploma) Qualification Bachelor s degree in civil engineering. Minimum 5 10 years of relevant construction experience. Minimum 2 3 years of experience in industrial projects (ALBA experience preferred).</p><p>2- Civil Supervisor / Foreman Qualification Diploma, ITI, or equivalent qualification. Minimum 5 10 years of civil construction supervision experience. Previous ALBA or similar industrial project experience preferred.</p><p>Preferred Skills for Both Positions Candidates who have the following experience will be given preference: Previous ALBA Industrial Project experience. Experience in aluminium plants, refineries, petrochemical plants, power plants, or similar heavy industrial facilities. Thorough knowledge of ALBA Permit-to-Work (PTW) System and having Permit receiving authorization previously ( Excavation Permit preferred specially for Civil engineer) Experience with Lock Out/Tag Out (LOTO) and hazardous energy isolation procedures. Familiarity with Job Safety Analysis (JSA) and Task Risk Assessments (TRA). Knowledge of confined space entry, hot work, work at height, excavation, lifting operations, and electrical safety requirements. Strong commitment to HSE compliance and industrial safety culture. Experience coordinating with Client Operations, Maintenance, and HSE departments. Ability to work independently under strict industrial safety procedures. Good communication skills in English (spoken and written). Computer literacy (MS Office); AutoCAD knowledge preferred for Engineer. Valid Bahrain driving licence (preferred, especially for Engineers). Immediate availability or short notice period preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. The Opportunity As a Senior Associate - Pre-Joining & Onboarding Specialist, you will play a key role in delivering a seamless, compliant, and engaging onboarding experience for new hires across Bahrain and the wider MENA region. Acting as a trusted advisor to candidates and internal stakeholders, you will manage pre-joining activities including onboarding, employment documentation, regulatory requirements, and employee readiness while ensuring compliance with local regulations and EY policies. You will work closely with Recruitment, HR, Talent Consultants, Mobility, and business stakeholders to support hiring objectives and enhance the overall candidate experience. As part of EY's commitment to developing local talent and supporting Bahrain's national workforce priorities, candidates with knowledge of the Bahraini employment landscape and talent ecosystem will be particularly valued. Your Key Responsibilities Act as the primary point of contact for candidates throughout the pre-joining and onboarding journey. Manage end-to-end onboarding activities, ensuring all requirements are completed accurately and within agreed timelines. Coordinate onboarding documentation, employment requirements, government-related processes, and employee record creation. Partner with Recruitment, HR, IT, Talent teams, and business stakeholders to facilitate a smooth onboarding experience. Track onboarding progress, identify potential risks or delays, and proactively drive resolution. Ensure compliance with Bahrain labor regulations, internal policies, and data privacy requirements. Maintain accurate employee records, onboarding trackers, and reporting dashboards. Support relocation, mobility, and cross-border onboarding activities where applicable. Deliver a positive and engaging new joiner experience aligned with EY's Employee Value Proposition (EVP). Support initiatives related to Bahraini talent development programs and workforce localization requirements. Contribute to process improvement initiatives and continuously identify opportunities to enhance operational efficiency and candidate experience. Skills and Attributes for Success Strong stakeholder management and communication skills. Excellent attention to detail and organizational capabilities. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making skills. Proactive, customer-focused, and solution-oriented mindset. Ability to handle confidential and sensitive information with professionalism. Strong commitment to delivering an exceptional candidate and employee experience. Ability to collaborate effectively across multiple teams and functions. Strong follow-up and execution skills with a high degree of accountability. To Qualify for the Role, You Must Have Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline. Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration. Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment. Understanding of Bahrain employment administration requirements and onboarding procedures. Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Excellent written and verbal communication skills in English. Strong organizational skills and attention to detail. Ideally, You'll Also Have Experience working within a regional or MENA-focused HR environment. Familiarity with HR systems, applicant tracking systems, and onboarding platforms. Exposure to process improvement and operational excellence initiatives. Arabic language skills would be advantageous. Experience supporting Bahraini national hiring initiatives. Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives. What We Look For We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance. Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role. What We Offer You At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a Better Working World EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions in more than 150 countries.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>To Qualify for the Role, You Must Have</strong></p>
<ul>
<li>Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.</li>
<li>Approximately 2-4 years of relevant experience in onboarding, HR operations, employee services, immigration, mobility, recruitment operations, or talent administration.</li>
<li>Experience supporting onboarding and employee lifecycle processes within a multinational or professional services environment.</li>
<li>Understanding of Bahrain employment administration requirements and onboarding procedures.</li>
<li>Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul>
<p><strong>Ideally, You'll Also Have</strong></p>
<ul>
<li>Experience working within a regional or MENA-focused HR environment.</li>
<li>Familiarity with HR systems, applicant tracking systems, and onboarding platforms.</li>
<li>Exposure to process improvement and operational excellence initiatives.</li>
<li>Arabic language skills would be advantageous.</li>
<li>Experience supporting Bahraini national hiring initiatives.</li>
<li>Understanding of Bahrain labor market dynamics, Tamkeen programs, or national workforce development initiatives.</li>
</ul>
<p><strong>What We Look For</strong></p>
<p>We are looking for a highly organized and detail-oriented professional who is passionate about delivering an outstanding employee experience. The ideal candidate will demonstrate strong relationship-building skills, a collaborative approach, and the ability to manage multiple priorities while maintaining a high level of accuracy and compliance.</p>
<p>Candidates who bring knowledge of the Bahraini market, local employment practices, and national talent development initiatives will be particularly valuable to this role.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Calo (more </strong><strong>here</strong><strong>)</strong><p>Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><br><br><p><span>Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy across 6 countries. We’re a team of dedicated people driving this mission by providing better, faster, and more personalized solutions to help people achieve their health goals.</span></p><br><br><strong>Why This Role Matters</strong><p><span>As a Finance Business Partner, you will play a critical role in supporting strategic decision-making across the business by providing financial insights, analysis, and recommendations to key stakeholders. Acting as a trusted advisor to operational and commercial teams, you will bridge finance and business operations to drive growth, improve profitability, and support Calo's ambitious expansion plans.</span></p><br><br><p><span>The ideal candidate combines strong analytical capabilities with commercial acumen and enjoys partnering with cross-functional teams to influence business outcomes through data-driven decision-making.</span></p><br><br><span><strong>What You'll Be Working On</strong></span><ul><li><p><span>Partner with Product, Operations, Marketing, and other teams to provide financial insights and support strategic decision-making.</span></p><br><br></li><li><p><span>Analyze business performance, profitability, operational metrics, and market trends to identify risks and growth opportunities.</span></p><br><br></li><li><p><span>Lead monthly performance reviews, delivering actionable recommendations to senior leadership.</span></p><br><br></li><li><p><span>Own budgeting, forecasting, long-term planning, and scenario analysis.</span></p><br><br></li><li><p><span>Build financial models and business cases to evaluate new initiatives and investments.</span></p><br><br></li><li><p><span>Develop executive dashboards and reports that track key business and financial KPIs.</span></p><br><br></li><li><p><span>Drive process improvements by identifying automation opportunities across finance and FP&A.</span></p><br><br></li><li><p><span>Build and maintain automated reporting, dashboards, and AI-powered workflows that improve efficiency, accuracy, and scalability.</span></p><br><br></li><li><p><span>Partner with Data and Engineering teams to improve data quality and automate recurring financial processes.</span></p><br><br></li><li><p><span>Support ad hoc strategic and financial analysis for leadership.</span></p><br><br></li></ul><span><strong>What We’re Looking For</strong></span><span><strong>Qualifications</strong></span><ul><li><p><span>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.</span></p><br><br></li><li><p><span>Professional certifications such as CFA, CMA, ACCA, or CPA are highly desirable.</span></p><br><br></li><li><p><span>3-5 years of experience in Finance Business Partnering, Financial Planning & Analysis (FP&A), Management Accounting, Corporate Finance, or a related field.</span></p><br><br></li><li><p><span>Experience in high-growth, technology, food-tech, e-commerce, retail, or operationally intensive businesses is preferred.</span></p><br><br></li></ul><span><strong>Knowledge</strong></span><ul><li><p><span>Strong understanding of financial planning, budgeting, forecasting, and management reporting processes.</span></p><br><br></li><li><p><span>Advanced proficiency in Microsoft Excel and Google Sheets, including financial modeling and scenario analysis.</span></p><br><br></li><li><p><span>Solid understanding of financial statements and key business performance indicators.</span></p><br><br></li><li><p><span>Experience with financial modeling techniques and business case development.</span></p><br><br></li><li><p><span>Familiarity with business intelligence and reporting tools is considered an advantage.</span></p><br><br></li><li><p><span>Strong understanding of commercial drivers, operational metrics, and profitability analysis.</span></p><br><br></li><li><p><span>Knowledge of process improvement and financial automation initiatives is preferred.</span></p><br><br></li></ul><span><strong>Competencies</strong></span><ul><li><p><span>Exceptional analytical and problem-solving abilities with strong attention to detail.</span></p><br><br></li><li><p><span>Ability to translate complex financial data into clear and actionable business insights.</span></p><br><br></li><li><p><span>Strong commercial acumen and strategic thinking capabilities.</span></p><br><br></li><li><p><span>Excellent stakeholder management skills with the ability to influence decision-making across multiple levels of the organization.</span></p><br><br></li><li><p><span>Strong communication and presentation skills, with confidence interacting with senior leadership and executive teams.</span></p><br><br></li><li><p><span>Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.</span></p><br><br></li><li><p><span>High degree of ownership, accountability, and execution focus.</span></p><br><br></li><li><p><span>Strong understanding of AI-powered productivity tools (e.g., ChatGPT, Claude, Gemini, Copilot) and their application in finance.</span></p><br><br></li><li><p><span>Demonstrated ability to automate repetitive reporting and financial processes while maintaining strong controls and data integrity.</span></p><br><br></li></ul><span><strong>Who You Are</strong></span><ul><li><p><span>Naturally curious and driven by understanding how the business operates.</span></p><br><br></li><li><p><span>Proactive and solutions-oriented, with a continuous improvement mindset.</span></p><br><br></li><li><p><span>Collaborative team player who enjoys working cross-functionally.</span></p><br><br></li><li><p><span>Comfortable challenging assumptions and providing constructive recommendations backed by data.</span></p><br><br></li><li><p><span>Adaptable and resilient in a rapidly evolving environment.</span></p><br><br></li><li><p><span>Passionate about using data and insights to drive business impact and growth.</span></p><br><br></li></ul><br><span><strong>The Hiring Journey</strong></span><ul><li><p><span>Screening with TA Partner (30 min)</span></p><br><br></li><li><p><span>1st Technical Interview with the Hiring Manager (45 min)</span></p><br><br></li><li><p><span>2nd Technical Interview with the Director of Finance (45 min)</span></p><br><br></li><li><p><span>Culture Fit Interview with the Hiring and People Team Members (30 min)</span></p><br><br></li><li><p><span>Offer</span></p><br><br></li></ul><strong>Ready to Join?</strong><p>If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <strong>Let’s gooo! </strong></p><br><br>
<br><br> </div>
<p>Date Posted: 2026-08-12 Country: United States of America Location: US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today s mission and stay ahead of tomorrow s threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon s Global Patriot Program is seeking an experienced Associate Director, Logistics Support Management to lead the OCONUS Bahrain team and oversee comprehensive logistics support for the Bahrain Defense Force (BDF). You will address all matters related to Patriot system operations and maintenance, contract execution, Raytheon personnel, and emerging business opportunities. This role serves as the senior in country leader for Patriot system support and sustainment in Bahrain, representing Raytheon while partnering closely with the Bahrain Defense Force (BDF), the U.S. Office of Military Cooperation (OMC), and CONUS based teams. The position oversees all field engineering personnel, drives logistics and maintenance readiness, and ensures full compliance with program standards and regulatory requirements. This accompanied onsite role will be in Manama, Bahrain on a long-term deployment assignment with a Memorandum of Understanding (MOU) with additional compensation and potential extensions. Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.</p><p>What You Will Do</p><ul><li>Leadership & Representation</li><li>Serve as the principal country authority for Patriot system support, maintenance, and sustainment.</li><li>Ensure alignment between Raytheon, the Bahrain Defense Force, and program objectives.</li><li>Engage senior stakeholders to communicate program status, strategic direction, and emerging priorities.</li><li>Cultivate strong relationships with OMC Bahrain and BDF leadership to support mission execution.</li><li>Model and enforce Raytheon s Code of Conduct and professional standards.</li><li>Team Oversight & Development</li><li>Lead, supervise, and mentor Raytheon Field Engineering personnel.</li><li>Build a high performing, collaborative team in a dynamic environment embracing Raytheon s standards of conduct.</li><li>Strengthening staff capabilities in business acumen, financial management, and project management.</li><li>Logistics & Sustainment Management</li><li>Serve as the Logistics Support Manager to the BDF, ensuring availability of manuals, spare parts, test equipment, and staffing to support Fire Unit and Battalion operations.</li><li>Oversee spare parts supply, restocking cycles, inventory accuracy, and resolution of logistics challenges.</li><li>Provide expert guidance to supported units to establish, manage, and maintain proper stockage levels essential for system readiness.</li><li>Support periodic inventories, advise on disposition of excess materials, and recommend updates to the Authorized Stockage List (ASL).</li><li>Coordinate with CONUS supply chain teams to procure materials, equipment, consumables, and tools required for sustainment operations.</li><li>Customer Advisement</li><li>Advise BDF commanders and officers on maintenance strategies, spares management, and logistics practices driving Patriot system readiness.</li><li>Serve as a trusted advisor and key interface ensuring alignment across all parties.</li><li>Training & Capability Development</li><li>Deliver On the Job Training (OJT) to BDF technicians on support and sustainment functions required during Patriot operations.</li><li>Foster knowledge sharing, transparent communication, and cross functional teamwork.</li><li>Program Operations & Compliance</li><li>Oversee daily program operations and ensure adherence to program management standards.</li><li>Maintain full compliance with Export/Import (EX/IM) requirements and all associated regulatory controls.</li><li>Drive continuous improvement initiatives by developing and implementing efficiency enhancing projects and processes.</li><li>Travel Requirements International and domestic business travel is necessary.</li><li>Special Work Conditions Must be able to lift 50 lbs. and work in an extreme environment.</li></ul><p>Qualifications You Must Have</p><ul><li>Typically requires a Bachelor s and a minimum of 12+ years prior relevant experience, or an Advance Degree in a related field and a minimum of 10+ years experience.</li><li>Demonstrated experience supporting logistics operations for a successfully deployed Patriot Fire Unit and Battalion, with strong understanding of air defense sustainment requirements.</li><li>Proven experience executing supply support procedures in remote or OCONUS environments, ensuring adherence to company policies and maintaining operational readiness.</li><li>Background supporting compliance activities, including audits, logbook reviews, and management of maintenance test equipment to ensure accuracy, accountability, and system reliability.</li><li>Experience managing, guiding, and developing geographically dispersed teams, fostering cohesive performance, communication, and mission alignment across multiple locations.</li><li>Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><p>Qualifications We Prefer</p><ul><li>Bachelors in program management, business management, contracts, supply chain, or related field.</li><li>Proven experience building, developing, and leading teams in OCONUS environments, specifically within the MENA region.</li><li>Demonstrated success working closely with U.S. government organizations and directly supporting Bahrain Defense Force stakeholders.</li><li>Experience creating and executing sustainment strategies, including technical assistance, spare parts management, repair and return (R&R), training, and logistics support.</li><li>Strong understanding of Patriot Configuration III supply chain, maintenance processes, and system terminology.</li><li>Background supporting international Patriot FMS programs, with knowledge of related policies, procedures, and customer expectations.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Typically requires a Bachelor s and a minimum of 12+ years prior relevant experience, or an Advance Degree in a related field and a minimum of 10+ years experience.</li><li>Demonstrated experience supporting logistics operations for a successfully deployed Patriot Fire Unit and Battalion, with strong understanding of air defense sustainment requirements.</li><li>Proven experience executing supply support procedures in remote or OCONUS environments, ensuring adherence to company policies and maintaining operational readiness.</li><li>Background supporting compliance activities, including audits, logbook reviews, and management of maintenance test equipment to ensure accuracy, accountability, and system reliability.</li><li>Experience managing, guiding, and developing geographically dispersed teams, fostering cohesive performance, communication, and mission alignment across multiple locations.</li><li>Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li><li>Bachelors in program management, business management, contracts, supply chain, or related field.</li><li>Proven experience building, developing, and leading teams in OCONUS environments, specifically within the MENA region.</li><li>Demonstrated success working closely with U.S. government organizations and directly supporting Bahrain Defense Force stakeholders.</li><li>Experience creating and executing sustainment strategies, including technical assistance, spare parts management, repair and return (R&R), training, and logistics support.</li><li>Strong understanding of Patriot Configuration III supply chain, maintenance processes, and system terminology.</li><li>Background supporting international Patriot FMS programs, with knowledge of related policies, procedures, and customer expectations.</li><li>Hands on experience working with military logistics systems and supply chain processes in support of operational readiness.</li><li>Proven ability to collaborate across global environment and lead effectively in international, cross functional team environments.</li><li>Advanced computer skills, including experience with ALCS, UNIX, and Windows operating systems.</li><li>Excellent communication skills, with the ability to operate effectively in both team based and customer facing environments.</li><li>Solid comprehension of foundational computer skills and digital tools.</li></ul>
<p>Inspect and perform preventative maintenance on property s facilities and equipment. Inspect all areas of the property for safety issues and take immediate corrective action. Assist guests regarding property facilities in an informative and helpful way. You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant building maintenance experience is an asset. Strong interpersonal and problem-solving abilities. Highly responsible & reliable. Technical support and Maintenance background is a mandatory.</p>
<p>Inspect and perform preventative maintenance on property s facilities and equipment. Inspect all areas of the property for safety issues and take immediate corrective action. Assist guests regarding property facilities in an informative and helpful way. You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Relevant building maintenance experience is an asset in the Hotel Industry, at least a 4- or 5-star hotel. Strong interpersonal and problem-solving abilities. Highly responsible & reliable. Technical support and Maintenance background is a mandatory.</p>
<p>Inspect and perform preventative maintenance on property s facilities and equipment Inspect all areas of the property for safety issues and take immediate corrective action Assist guests regarding property facilities in an informative and helpful way You perform highly diversified duties to install, troubleshoot, repair and maintain the property s facilities and equipment to ensure a safe and functional environment for the guests.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant building maintenance experience is an asset</li><li>Strong interpersonal and problem-solving abilities</li><li>Highly responsible & reliable</li><li>Technical support and Maintenance background is a mandatory</li><li>At least 1 year of hotel industry experience</li><li>AC maintenance experience preferred (not Mandatory)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Senior Aviation Security Manager is the designated Airline Security Postholder responsible for the development, implementation, maintenance and continuous improvement of the aviation security framework across the Middle East and Africa region. </span><span>This role ensures full compliance with all applicable National Civil Aviation Security Programmes (NCASP), ICAO Annex 17 requirements, Airline Security Programmes, IOSA Standards, ACC3 requirements and all relevant aviation security regulations issued by National Civil Aviation Authorities.</span></p><br><br><p><span>The postholder is accountable for protecting aircraft, personnel, cargo, mail, facilities, aviation infrastructure, information and corporate reputation through effective security governance, regulatory compliance, risk management, threat intelligence, security assurance, fitness-for-duty oversight and crisis management. </span><span>The role acts as the principal liaison with Civil Aviation Authorities, Airport Authorities, Security Agencies, Law Enforcement Agencies and key stakeholders regarding all aviation security matters.</span></p><br><br><p><span>In addition, the role provides strategic oversight for aviation security requirements relating to maintenance hangars, engineering facilities, cargo infrastructure and associated capital development projects, ensuring security principles are incorporated throughout the facility lifecycle from initial design through operational operation.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong>Aviation Security Governance & Regulatory Compliance</strong></p><br><br><ul><li><span>Act as the designated Airline Security Postholder and Aviation Security Manager.</span></li><li><span>Maintain and administer the Airline Security Programme and all supporting security manuals, procedures and instructions.</span></li><li><span>Ensure compliance with:</span><ul><li><span>ICAO Annex 17</span></li><li><span>ICAO Aviation Security Manual (Doc 8973)</span></li><li><span>National Civil Aviation Security Programmes</span></li><li><span>IOSA Security Standards</span></li><li><span>ACC3 Requirements</span></li><li><span>Airport Security Programmes</span></li><li><span>Local Civil Aviation Security Regulations</span></li><li><span>DHL Aviation Security Standards</span></li></ul></li><li><span>Monitor emerging regulatory requirements and ensure timely implementation.</span></li><li><span>Act as primary liaison with regulatory authorities on all aviation security matters.</span></li><li><span>Manage regulatory inspections, audits and validation activities.</span></li><li><span>Ensure effective corrective action plans are developed, implemented and monitored following audits and inspections</span></li><li><span>Maintain aviation security approvals, certifications and authorisations required by the airline</span></li></ul><p><strong>Security Risk Management</strong></p><br><br><ul><li>Develop and maintain an Aviation Security Risk Management Framework.</li><li>Conduct threat, vulnerability and risk assessments across all airline operations.</li><li>Monitor geopolitical, terrorism, organised crime, insider threat and emerging security risks.</li><li>Provide risk assessments and security briefings to senior leadership.</li><li>Ensure security mitigations remain proportionate to identified threats and operational risks.</li><li>Support strategic decision-making through intelligence-led risk analysis.</li><li>Maintain security risk registers and monitor effectiveness of risk treatment plans</li></ul><p><strong>Security Assurance & Oversight</strong></p><br><br><ul><li><span>Develop and manage the regional Aviation Security Audit Programme.</span></li><li><span>Conduct security audits and inspections across all operational locations.</span></li><li><span>Audit internal departments, service providers, cargo facilities and operational partners.</span></li><li><span>Analyse audit findings, identify trends and implement corrective actions.</span></li><li><span>Conduct investigations into aviation security incidents, breaches and security concerns.</span></li><li><span>Produce regular security performance reports and management information.</span></li><li><span>Monitor and report key security performance indicators.</span></li></ul><p><strong>Cargo Security Management</strong></p><br><br><ul><li><span>Ensure compliance with ACC3 requirements and secure supply chain standards.</span></li><li><span>Maintain effective cargo security policies, procedures and screening oversight.</span></li><li><span>Oversee regulated agents, known consignors and contracted service providers.</span></li><li><span>Ensure effective chain-of-custody controls throughout the cargo network.</span></li><li><span>Conduct assessments and oversight activities relating to cargo security operations.</span></li><li><span>Monitor emerging cargo security threats and implement appropriate controls.</span></li><li><span>Support continued compliance with international and local cargo security regulations.</span></li></ul><p><strong>Aircraft & Flight Operations Security</strong></p><br><br><ul><li><span>Ensure protection of aircraft against acts of unlawful interference.</span></li><li><span>Oversee aircraft security checks and aircraft security searches.</span></li><li><span>Ensure robust aircraft access control measures are maintained.</span></li><li><span>Verify implementation of security procedures during aircraft turnaround activities.</span></li><li><span>Provide oversight of security measures during elevated threat levels and contingency operations.</span></li><li><span>Ensure compliance with all airline operational security requirements.</span></li></ul><p><strong>Facility Security Design & Development</strong></p><br><br><ul><li><span>Act as Aviation Security representative for all aviation infrastructure projects.</span></li><li><span>Ensure Security by Design principles are incorporated within project planning, design, construction and operational readiness activities.</span></li><li><span>Review facility design proposals and provide security requirements for:</span><ul><li><span>Maintenance Hangars</span></li><li><span>Engineering Workshops</span></li><li><span>Cargo Facilities</span></li><li><span>Technical Buildings</span></li><li><span>Training Facilities</span></li><li><span>Warehouses and Storage Areas</span></li></ul></li><li><span>Define security requirements relating to:</span><ul><li><span>Perimeter Security</span></li><li><span>Access Control Systems</span></li><li><span>CCTV Systems</span></li><li><span>Intrusion Detection Systems</span></li><li><span>Security Control Rooms</span></li><li><span>Visitor Management Systems</span></li><li><span>Airside and Landside Segregation</span></li><li><span>Vehicle Access Controls</span></li><li><span>Physical Barriers and Security Lighting</span></li></ul></li><li><span>Participate in design reviews and project governance meetings.</span></li><li><span>Ensure security requirements are embedded throughout facility development and refurbishment projects.</span></li></ul><p><strong>Construction Security Management</strong></p><br><br><ul><li><span>Develop and maintain construction security plans for aviation infrastructure projects.</span></li><li><span>Conduct security risk assessments throughout all project phases.</span></li><li><span>Implement contractor and subcontractor access management processes.</span></li><li><span>Ensure appropriate screening, vetting and access controls are maintained for all construction personnel.</span></li><li><span>Oversee security of construction compounds, temporary facilities and project equipment.</span></li><li><span>Conduct inspections and audits to verify compliance with project security requirements.</span></li><li><span>Identify and mitigate security vulnerabilities created by construction activities.</span></li></ul><p><strong>Maintenance Hangar & Engineering Security</strong></p><br><br><ul><li><span>Develop and maintain security procedures for aircraft maintenance facilities and engineering operations.</span></li><li><span>Ensure effective physical security arrangements are maintained within maintenance hangars and technical facilities.</span></li><li><span>Oversee security measures relating to:</span><ul><li><span>Aircraft Under Maintenance</span></li><li><span>Grounded Aircraft</span></li><li><span>Aircraft Storage Facilities</span></li><li><span>Engineering Workshops</span></li><li><span>Technical Records</span></li><li><span>Tool Control Systems</span></li><li><span>Engine Storage Areas</span></li><li><span>Aircraft Parts Storage</span></li><li><span>Hazardous Materials</span></li><li><span>Dangerous Goods</span></li></ul></li><li><span>Conduct periodic assessments to verify security compliance within maintenance environments.</span></li><li><span>Ensure maintenance activities comply with applicable aviation security regulations and airline security requirements.</span></li></ul><p><strong>Critical Asset Protection</strong></p><br><br><ul><li><span>Develop and implement protection strategies for high-value aviation assets.</span></li><li><span>Ensure effective controls exist to prevent theft, sabotage, tampering or unauthorised access.</span></li><li><span>Protect aircraft, engines, avionics, tooling, technical records and critical spare parts.</span></li><li><span>Establish inventory protection and asset tracking controls.</span></li><li><span>Investigate security incidents involving aviation assets and infrastructure.</span></li></ul><p><strong>Insider Threat Management</strong></p><br><br><ul><li><span>Develop and maintain an Insider Threat Management Programme.</span></li><li><span>Identify and assess insider threat risks affecting airline operations.</span></li><li><span>Promote security awareness and reporting programmes across operational and engineering environments.</span></li><li><span>Implement enhanced controls for personnel with access to critical infrastructure and aircraft systems.</span></li><li><span>Coordinate insider threat mitigation activities with Human Resources, Compliance and Operational Management.</span></li></ul><p><strong>Drug & Alcohol Programme Management</strong></p><br><br><ul><li><span>Develop, implement, maintain and continuously improve the Company's Drug & Alcohol Management Programme in accordance with applicable aviation regulations, company policies and industry best practice.</span></li><li><span>Ensure compliance with all applicable Civil Aviation Authority, occupational health, employment law and corporate governance requirements relating to substance misuse prevention and fitness-for-duty programmes.</span></li><li><span>Act as the functional owner for Drug & Alcohol governance applicable to safety-sensitive and security-sensitive personnel across airline operations, engineering, maintenance, cargo operations and aviation infrastructure activities.</span></li><li><span>Develop, maintain and oversee procedures governing:</span><ul><li><span>Pre-Employment Testing</span></li><li><span>Random Testing</span></li><li><span>Reasonable Cause / For-Cause Testing</span></li><li><span>Post-Incident Testing</span></li><li><span>Return-to-Duty Testing</span></li><li><span>Follow-Up Testing</span></li></ul></li><li><span>Ensure appropriate controls are established for employees, contractors, vendors and service providers performing safety-critical, security-critical or airside duties.</span></li><li><span>Oversee administration of testing programmes through approved occupational health providers, medical facilities and accredited laboratories.</span></li><li><span>Ensure contractor organisations working within maintenance hangars, engineering facilities, cargo facilities and construction projects maintain equivalent fitness-for-duty controls where contractually required.</span></li><li><span>Monitor programme effectiveness through testing outcomes, trend analysis, audits and compliance reviews.</span></li><li><span>Coordinate investigations relating to suspected substance misuse where aviation safety, security or operational integrity may be affected.</span></li><li><span>Support incident investigations where drug or alcohol impairment may be considered a contributing factor.</span></li><li><span>Maintain strict confidentiality, data protection and medical privacy requirements relating to testing records and programme administration.</span></li><li><span>Promote employee awareness programmes supporting fitness-for-duty, personal accountability and responsible workplace behaviours.</span></li><li><span>Coordinate programme implementation and governance with Human Resources, Occupational Health, Legal, Compliance, Safety and Operational Management functions.</span></li><li><span>Provide management reporting on programme performance, regulatory compliance, trends, risks and corrective actions.</span></li><li><span>Ensure programme requirements are incorporated within aviation security audits, contractor assurance activities and operational compliance reviews.</span></li></ul><p><strong>Security Technology & Systems Management</strong></p><br><br><ul><li><span>Oversee aviation security technology and system performance across operational facilities.</span></li><li><span>Define standards for aviation security systems.</span></li><li><span>Support procurement, acceptance testing and implementation of security technologies.</span></li><li><span>Ensure effective operation of:</span><ul><li><span>CCTV Systems</span></li><li><span>Access Control Systems</span></li><li><span>Alarm Monitoring Systems</span></li><li><span>Visitor Management Systems</span></li><li><span>Biometric Access Solutions</span></li><li><span>Vehicle Access Control Systems</span></li><li><span>Integrated Security Platforms</span></li></ul></li><li><span>Ensure security technology remains compliant, reliable and operationally effective.</span></li></ul><p><strong>Critical Infrastructure Protection & Resilience</strong></p><br><br><ul><li><span>Identify and assess risks affecting critical aviation infrastructure.</span></li><li><span>Develop security protection strategies for facilities, utilities and operational systems.</span></li><li><span>Support business continuity and operational resilience planning.</span></li><li><span>Participate in emergency planning and contingency exercises.</span></li><li><span>Develop contingency plans for security incidents affecting critical facilities.</span></li><li><span>Ensure security considerations are embedded within crisis management frameworks.</span></li></ul><p><strong>Security Training & Security Culture</strong></p><br><br><ul><li><span>Develop and maintain aviation security training programmes.</span></li><li><span>Ensure personnel complete all regulatory and recurrent training requirements.</span></li><li><span>Deliver security awareness and threat awareness programmes.</span></li><li><span>Promote a positive and proactive security culture throughout the business.</span></li><li><span>Monitor training effectiveness and competency compliance.</span></li><li><span>Maintain training records and regulatory evidence.</span></li></ul><p><strong>Crisis Management & Emergency Response</strong></p><br><br><ul><li><span>Act as Security Lead during security incidents and emergency situations.</span></li><li><span>Support corporate crisis management and emergency response activities.</span></li><li><span>Develop aviation security contingency plans.</span></li><li><span>Participate in emergency exercises and operational resilience testing.</span></li><li><span>Coordinate with authorities during incidents involving aviation security.</span></li><li><span>Ensure lessons learned and corrective actions are implemented following incidents and exercises.</span></li></ul><p><strong>Cyber Security Interface</strong></p><br><br><ul><li><span>Support protection of aviation operations from cyber-enabled threats that may impact physical security.</span></li><li><span>Coordinate with Information Security teams regarding aviation-critical systems.</span></li><li><span>Assess cyber-physical vulnerabilities affecting operational facilities and infrastructure.</span></li><li><span>Support implementation of aviation security requirements relating to cyber resilience.</span></li></ul><p><strong>Contractor & Supplier Security Management</strong></p><br><br><ul><li><span>Oversee security performance of contracted security providers.</span></li><li><span>Conduct supplier security assessments and audits.</span></li><li><span>Ensure security requirements are incorporated into procurement and contract management processes.</span></li><li><span>Monitor service provider performance against security standards and contractual obligations.</span></li><li><span>Ensure corrective actions are implemented where required.</span></li></ul><p><strong>Leadership</strong></p><br><br><ul><li><span>Lead and develop the Aviation Security function across the region.</span></li><li><span>Provide strategic direction for aviation security governance and compliance.</span></li><li><span>Establish security objectives, plans, budgets and performance measures.</span></li><li><span>Lead security personnel, service providers and specialist contractors.</span></li><li><span>Drive continuous improvement and operational excellence.</span></li><li><span>Promote a positive security culture across all business functions.</span></li><li><span>Champion a culture of fitness-for-duty, personal accountability and operational excellence across all operational, engineering, maintenance, contractor and support functions.</span></li><li><span>Act as executive security advisor on aviation infrastructure and development projects.</span></li><li><span>Ensure security requirements are integrated into future facility expansion and capital investment programmes.</span></li><li><span>Maintain effective relationships with senior stakeholders, regulators and security authorities.</span></li></ul><p><strong>Key Performance Indicators</strong></p><br><br><ul><li><span>Zero significant aviation security regulatory findings.</span></li><li><span>Successful completion of all Civil Aviation Authority inspections and audits.</span></li><li><span>100% completion of planned aviation security audits.</span></li><li><span>Closure of audit findings within agreed timescales.</span></li><li><span>Security training compliance above 98%.</span></li><li><span>Successful maintenance of ACC3 and security programme approvals.</span></li><li><span>Completion of security risk assessments to plan.</span></li><li><span>Reduction of recurring security findings and security-related incidents.</span></li><li><span>Effective implementation of constru</span></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Housekeeping Executive</b></p><p><br></p><p>Assists with the cleaning and maintenance of a property, performing tasks like making beds, vacuuming, dusting, and cleaning bathrooms, often in hotels or other commercial establishments.</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our client an expanding hotel group in the 4 and 5 star category, based in Cyprus, and focused on maintaining high standards across its properties through strong technical operations, reliable infrastructure, and well-managed engineering functions is looking for an experienced and qualified Chief engineer.<br> This is an opportunity to join a growing organization where hotel engineering and maintenance play a central role in supporting day-to-day operations, guest experience, and long-term property performance.<br> The role is suited to a senior engineering leader who can bring technical depth, operational oversight, and a practical approach to maintaining complex hospitality environments.<br> Responsibilities Lead preventive and corrective maintenance activities across the property.<br> Oversee MEP systems to support safe and efficient building operations.<br> Manage HVAC and refrigeration systems.<br> Supervise electrical and mechanical installations.<br> Provide leadership to the engineering team.<br> Drive energy and utility management initiatives.<br> Support renovation and refurbishment projects.<br> Ensure health, safety, and technical compliance.<br> Competitive salary based on current market standards Required Qualifications Degree or diploma in Mechanical Engineering, along with a valid Mechanical Engineering License.<br> 7-10 years of engineering or maintenance experience in hotels, resorts, facilities management companies, large commercial properties, or similar technical environments, including hotel or resort operations.<br> Hands-on experience with HVAC and refrigeration systems, MEP systems, electrical installations, mechanical systems, and building maintenance systems.<br> Strong background in preventive maintenance programs, energy management practices, and energy and utilities management.<br> Knowledge of health and safety compliance requirements in building or hotel operations, with experience supporting renovation and refurbishment work.<br> Experience working with Hotel General Managers and internal engineering teams.<br> Business-fluent English.<br> Preferred Qualifications Experience in complex and large hotel environments.<br> An additional relevant engineering or technical certification.<br> Business-fluent Greek though not essential would be a plus.<br></span> </div>
<ul><li><p>Maintain schedules of maintenance staff, cost and maintenance duties of assigned</p></li></ul><p>properties</p><ul><li><p>Supervise maintenance team; facilitate and resolve maintenance issues and</p></li></ul><p>emergency situations and ensure all work orders are completed in a timely manner</p><p>based on priority</p><ul><li><p>Skill in the operation, maintenance and repair of all mechanical, plumbing, electrical,</p></li></ul><p>life safety system and other equipment in assigned properties</p><ul><li><p>Skill in maintaining, organizing and operating of power and hand tools, supplies and</p></li></ul><p>equipment inventories</p><ul><li><p>Quickly responds to and resolves tenant and property management service requests</p></li></ul><p>and documents actions</p><ul><li><p>Oversee routine general building maintenance and repairs; and report findings to</p></li></ul><p>management and take appropriate actions</p><ul><li><p>Oversee periodic inspections of mechanical, common and vacant spaces; maintains</p></li></ul><p>these areas in a clean, operational, orderly and safe condition</p><ul><li><p>Wear the right uniform and maintain the standards of the dress code.</p></li></ul><p><br><br><strong>Qualification</strong>:<br></p><p>3-5 years of experience in hotel industry or similar industry, high school diploma, technical</p><p>experience, efficient, reliable, organized, good written and communication skills, team</p><p>player, good customer-service, must know how to drive</p><p><strong>Desired Candidate Profile</strong></p><p>--</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our client, an award-winning hotel group in Cyprus, is seeking an experienced Gardener to join their team and maintain the landscaping and grounds of their prestigious hotel properties.<br> The successful candidate will be responsible for maintaining gardens, lawns, plants, trees, and landscaped areas to ensure the property consistently meets the high standards expected of a 4- and 5-star hotel.<br> Responsibilities Maintain gardens, lawns, flower beds, trees, shrubs, and other landscaped areas.<br> Perform planting, pruning, trimming, watering, fertilizing, and general plant care.<br> Maintain lawns through mowing, edging, aeration, and other necessary treatments.<br> Identify and address plant diseases, pests, and other landscaping issues.<br> Operate and maintain gardening tools, machinery, and equipment safely.<br> Keep outdoor areas clean, attractive, and well-presented at all times.<br> Assist with seasonal planting and landscaping projects.<br> Maintain irrigation systems and report any faults or repairs required.<br> Remove weeds, leaves, debris, and other unwanted materials from landscaped areas.<br> Follow proper health, safety, and environmental procedures.<br> Coordinate with the Engineering or Grounds Maintenance team as required.<br> Perform other related duties assigned by the supervisor or management.<br> Competitive salary as per market standards Proven experience as a Gardener, Groundskeeper, Landscaper, or similar role within 4- or 5-star hotels, luxury resorts, facilities management companies, large commercial properties, or similar environments.<br> Technical or vocational training in Horticulture, Landscaping, Gardening, Agriculture, or a related field is preferred.<br> Good knowledge of plants, flowers, trees, shrubs, lawns, and general garden maintenance.<br> Practical experience with pruning, planting, fertilizing, watering, mowing, and pest control.<br> Familiarity with irrigation systems and gardening tools/equipment.<br> Ability to identify common plant diseases, pests, and maintenance issues.<br> Good physical fitness and ability to perform outdoor and manual work.<br> Proficient in English.<br> Willingness to relocate and work in Cyprus if selected.<br></span> </div>
<p><h4>Position summary</h4>
<p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>Reporting to the Chief Engineer, the maintenance manager plays a vital role in ensuring the smooth running of the hotel. By overseeing all maintenance activities, leading and managing a team of technicians as well as maintaining the highest standard of safety and quality, the maintenance manager s job directly contributes to the enhancement of the guest experience and upholding the hotel s reputation.</p><ul><li>Oversee and complete all general maintenance in a timely and efficient manner</li><li>Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment</li><li>Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.</li><li>Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.</li><li>Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings</li><li>Ensure all chargeable and non-chargeable works are reported</li><li>Monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines</li><li>Record the costs of repairs done by maintenance personnel and contractors accurately</li><li>Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects</li><li>Prioritises tasks according to urgency and importance</li><li>Oversee waste management at the Property, ensuring waste is removed at acceptable intervals</li><li>Ensure that maintenance stores are kept at the required par stock level.</li><li>Order stock as required and in a timely manner, liaising with suppliers to negotiate rates</li><li>Keep well informed regarding new trends, products and ideas that may benefit the operation.</li><li>Assist in the formulation and development and implementation of new standards and services as needed</li><li>Participate in scheduled training and development provided by Accor to improve self and department standards</li><li>Attend Departmental and Body Corporate meetings as required</li><li>Compile reports as required</li><li>General public area cleaning duties, gardening duties and pool maintenance tasks as required</li><li>Provide passionate and friendly service to external and internal guests at all times</li><li>Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features</li><li>Comply with all guest privacy and security procedures</li><li>Be trusted to follow correct procedures for all lost property items</li><li>Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests</li><li>Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same</li><li>Undertake special projects, as directed</li><li>Fosters and develops effective employee relations within the engineering department and with all colleagues throughout the hotel.</li><li>Screens, interviews and recommends potential colleagues in line with the ACCOR policies and procedures and assists in the selection process of all staff.</li><li>Actively involved in assessing training needs and develops departmental training plans and succession plans.</li><li>Initiates, executes and/or monitors training of his/her colleagues for engineering matters.</li><li>Conducts annual appraisals for his/her assistant & technical staff and produces a development and training plan for the staff.</li><li>Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Talent and Culture Department.</li><li>Assists and co-ordinates together with the Security Manager/Health & Safety Manager proper Fire & Safety training for all colleagues of the relevant hotels.</li><li>Strives to keep all business units and related entities in the best condition for customer service, ensuring that preventive maintenance is taking place and recommends projects for improvement to the General Manager and relevant stakeholders.</li><li>To resolve immediately guest concerns, as well as the underlying causes to increase guest satisfaction.</li><li>To assure consistent, high-quality fabrics, furnishes and equipment which satisfy customer expectations for comfort and functionality.</li><li>Works in harmony with his/her own staff and with all stakeholders and teams.</li><li>Other duties as assigned by the Chief Engineer.</li><li>Opportunity to join the first Raffles in Bahrain</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience</h2><ul><li>Proven experience in a Maintenance Manager or senior maintenance leadership role.</li><li>Relevant qualification in Engineering, Electrical, Mechanical, Building Services, or a related field.</li><li>Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.</li><li>Experience managing maintenance teams, including rota planning and staff development.</li><li>Good understanding of health & safety legislation and statutory compliance requirements.</li><li>Experience managing contractors and supplier relationships.</li><li>Strong budgeting, cost-control, and project management skills.</li><li>Experience driving sustainability and energy-efficiency initiatives.</li><li>Proficiency in maintenance management systems and Microsoft Office applications.</li><li>Excellent organisational, communication, and problem-solving skills.</li></ul>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>