Operation Specialist Jobs in Bahrain
1123 Jobs Found
<p>Physical Therapist</p><p>Bahraini and Arabic nationality males</p><p>Previous work experience</p>
<p>MAIN OBJECTIVES</p><p>The Digital Marketing Specialist will support Gulf Air’s email campaign operations and reporting as well as regular and ad hoc digital reporting. And develop cross-marketing and testing campaigns in addition to supporting email campaign setup.</p><p><br></p><p>He/she will contribute to the briefing process and support the delivery of campaigns to meet exacting deadlines by managing each step in the workflow. The job holder will need some basic coding ability in HTML.</p><p><br></p><p>Responsible for the execution and optimisation of the digital display campaigns, Search Engine Optimisation and Search Engine Marketing. Moreover, to improve conversion rates for digital marketing campaigns and Gulf Air’s website and subsites.</p><p><br></p><p>Responsible for daily iteration of digital marketing campaigns through all areas of the campaign's life cycle, with high focus on building the social media presence of the brand, using tags, promotions, user engagement and knowledge of algorithms.</p><p><br></p><p>MAIN DUTIES</p><p>Supports and proactively manage the development and execution of all digital marketing initiatives including social media, website, and automation programs. Moreover, help improve position of ecommerce platforms.</p><p><br></p><p>Develop a website traffic plan and create goals and benchmarks to meet.</p><p><br></p><p>Optimize website and social media channels for SEO as well as usability.</p><p><br></p><p>Execute and track Search Engine Optimisation and Search Engine Marketing campaigns.</p><p><br></p><p>Develop social media plans and owns the social media content calendar, and direct efficient use of paid search.</p><p><br></p><p>Prepare online newsletters and promotional emails and organize their distribution through various channels.</p><p><br></p><p>Provide creative ideas for content marketing and update website.</p><p><br></p><p>Collaborate with the team to improve user experience.</p><p><br></p><p>Track campaign ROI (Return on Investment) and provide insights for marketing based on data performance.</p><p><br></p><p>Manage social media channels, including publishing content and actively monitor its effectiveness and results.</p><p><br></p><p>Manage daily operations of social media channels, including theme, skin, or layout changes, when appropriate.</p><p><br></p><p>Monitor conversations and consumer comments, report opportunities and take appropriate action.</p><p><br></p><p>Ensuring all digital marketing campaigns are delivered on time and within budget</p><p><br></p><p>A/B Testing campaigns to trial new ideas for effectiveness</p><p><br></p><p>Working to strict deadlines and KPI’s as set by the Manager Digital Operations</p><p><br></p><p>Supporting the Marketing team in uploading content across our websites and portals.</p><p><br></p><p>Establish a variety of automated campaigns to support customer lifecycle marketing</p><p><br></p><p>Segment audiences and optimize campaigns to increase effectiveness</p><p><br></p><p>Identify additional digital channels to regularly communicate Gulf Air products and offerings to target audience</p><p><br></p><p>Leverage research and competitive intel to position Gulf Air as the airline of choice</p><p><br></p><p>Review website regularly: check links, enhance user experience, assure site is easy-to-navigate and runs at optimal performance</p><p><br></p><p>Check originality of site, ensuring content is not duplicated on other platforms</p><p><br></p><p>Serve as a brand ambassador to ensure all material consistently portrays the Gulf Air brand promise, identity and positioning</p><p><br></p><p>Follow campaign operations best practices as developed by the Digital Operations Manager.</p><p><br></p><p>EDUCATION</p><p>Bachelor’s in Web Media, Multi Media, Marketing or equivalent.</p><p><br></p><p>EXPERIENCE</p><p>Minimum 3-5 years of experience in digital marketing with good industry knowledge.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Job Overview</p><p> </p><p>We are looking for a detail-oriented and analytical Retail Planning Specialist to support our e-commerce and online retail operations in Manama. The role will focus on monitoring product performance, supporting inventory planning, analyzing sales trends, and helping ensure the right product assortment is available across our digital sales channels.</p><p> </p><p>You will work closely with merchandising, procurement, marketing, and e-commerce operations teams to support informed product and inventory decisions and improve overall online retail performance.</p><p> </p><p>Key Responsibilities</p><p> </p><p>• Monitor sales performance, product demand, and inventory levels across online sales channels.</p><p>• Support inventory forecasting and replenishment planning to maintain healthy stock availability.</p><p>• Analyze weekly and monthly sales data to identify trends, opportunities, and potential inventory risks.</p><p>• Assist with product assortment planning and promotional activities.</p><p>• Track key performance indicators such as sell-through, stock levels, product performance, and sales margins.</p><p>• Prepare regular reports and spreadsheets to support planning and business decisions.</p><p>• Coordinate with merchandising and procurement teams on product availability and replenishment requirements.</p><p>• Review online product performance and provide recommendations based on sales and customer trends.</p><p> </p><p>Qualifications and Requirements</p><p> </p><p>• Bachelor's degree in Business Administration, Retail Management, Supply Chain, Marketing, or a related field.</p><p>• 1–3 years of experience in retail planning, e-commerce, merchandising, inventory management, or a related area.</p><p>• Good understanding of retail, inventory, and sales planning principles.</p><p>• Proficiency in Microsoft Excel, including formulas, PivotTables, and data analysis.</p><p>• Strong analytical and organizational skills with good attention to detail.</p><p>• Good communication and coordination skills.</p><p>• Ability to manage multiple priorities and work independently.</p><p> </p><p>Required Skills</p><p> </p><p>• Retail Planning</p><p>• Inventory & Demand Planning</p><p>• Sales Data Analysis</p><p>• E-Commerce Operations</p><p>• Microsoft Excel</p><p>• Problem-Solving & Decision-Making</p><p> </p><p>What We Offer</p><p> </p><p>• Competitive salary based on experience and qualifications.</p><p>• Opportunities to develop experience in e-commerce and online retail operations.</p><p>• Professional development and learning opportunities.</p><p>• Collaborative working environment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<p><h4>Belong, connect, grow with KBR!</h4>
<p>At KBR, we are passionate about our people and our zero harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a people first company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<h4>Program summary</h4>
<p>KBR's Exploration & Logistics division delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA, and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.</p>
<p>KBR provides contingency base operations, stabilization, and infrastructure support services under Naval Support Activity (NSA) Bahrain, UAE, Oman, and related task orders.</p>
<h4>Job summary</h4>
<p>KBR is seeking an HSE specialist who will implement and support health, safety, and environmental (HSE) policies, procedures, and guidelines to ensure a safe and compliant work environment for operational employees. The position is responsible for conducting site inspections and preparing detailed incident reports to verify compliance with regulatory requirements across all HSE areas.</p>
<p><strong>This will be an onsite position with fulltime deployment to NSA Bahrain in Manama, Bahrain.</strong></p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Under general supervision, perform assignments requiring practical experience and knowledge of standard HSE concepts and practices.</li>
<li>Evaluate situations, analyze potential solutions, and apply established procedures while continuing to build advanced technical competencies.</li>
<li>Coordinate and facilitate audits of company-operated facilities and projects, ensuring adherence to established policies and external requirements.</li>
<li>Collaborate with operations personnel, clients, subcontractors, and regulatory agencies to interpret applicable standards, codes, and regulations.</li>
<li>Assist in the development and implementation of systems, processes, and tools to capture, analyze, and report HSE performance data and metrics.</li>
<li>Maintain current knowledge of evolving regulatory requirements and auditing standards.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a US citizen.</li>
<li>Bachelor’s degree in Occupational Health & Safety, Environmental Science, Engineering, or related field (or equivalent experience).</li>
<li>Minimum 2+ years of relevant HSE experience.</li>
<li>Knowledge of HSE regulations, audit processes, and reporting systems.</li>
<li>Strong analytical, communication, and problem-solving skills.</li>
<li>Computer skills, including working knowledge of Word, Excel and Outlook.</li>
<li>Experience in contingency environments as well as knowledge and experience working with government contracts.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>
<p><h4>About the role</h4>
<p>We’re hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment. This is not a passive account management role.</p>
<p>You will be directly responsible for:</p>
<ul>
<li>Cold email campaign performance</li>
<li>Inbox placement</li>
<li>Deliverability troubleshooting</li>
<li>Campaign optimization</li>
<li>Client communication</li>
<li>Retention</li>
</ul>
<p>You’ll work closely with:</p>
<ul>
<li>The founder</li>
<li>Outreach team</li>
<li>Developers</li>
<li>Operations</li>
</ul>
<p>to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.</p>
<p>If you understand cold email beyond basic outreach — including:</p>
<ul>
<li>Infrastructure</li>
<li>Warm-up</li>
<li>Deliverability</li>
<li>Copy performance</li>
<li>Inbox health</li>
<li>Campaign optimization</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Client campaign ownership</strong></p>
<ul>
<li>Act as the primary point of contact for 20–30 active clients</li>
<li>Lead client check-ins and performance conversations</li>
<li>Manage client expectations and campaign updates</li>
<li>Build strong long-term client relationships</li>
<li>Proactively identify risks and prevent churn before issues escalate</li>
</ul>
<p><strong>Cold email campaign performance</strong></p>
<ul>
<li>Diagnose and optimize underperforming campaigns</li>
<li>Troubleshoot:
<ul>
<li>Deliverability issues</li>
<li>Inbox placement problems</li>
<li>Domain health</li>
<li>Spam issues</li>
<li>List quality concerns</li>
<li>Low reply rates</li>
</ul>
</li>
<li>Review and optimize:
<ul>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequencing</li>
<li>Personalization</li>
</ul>
</li>
<li>Quality-check campaigns before launch</li>
<li>Continuously improve campaign performance and outcomes</li>
</ul>
<p><strong>Deliverability & infrastructure</strong></p>
<ul>
<li>Manage and optimize:
<ul>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS setup</li>
<li>SPF / DKIM / DMARC</li>
</ul>
</li>
<li>Understand how inbox placement impacts results</li>
<li>Troubleshoot technical campaign issues independently when possible</li>
<li>Collaborate with technical teams on infrastructure and automation improvements</li>
</ul>
<p><strong>Copywriting & messaging optimization</strong></p>
<ul>
<li>Personally write and refine cold email copy</li>
<li>Improve:
<ul>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
</ul>
</li>
<li>Test and iterate messaging based on campaign data</li>
<li>Balance personalization with scalability</li>
</ul>
<p><strong>Processes, SOPs & scaling operations</strong></p>
<ul>
<li>Build and improve delivery documentation and playbooks</li>
<li>Maintain organized workflows and campaign tracking</li>
<li>Track:
<ul>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign metrics</li>
<li>Operational performance</li>
</ul>
</li>
<li>Help create scalable systems as the company grows</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Work closely with:
<ul>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
</ul>
</li>
<li>Coordinate campaign execution and troubleshooting</li>
<li>Report directly to the founder on:
<ul>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention concerns</li>
<li>Operational improvements</li>
</ul>
</li>
</ul>
<h4>Required experience & skills</h4>
<ul>
<li>Experience inside:
<ul>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales environments</li>
<li>Startup operations</li>
</ul>
</li>
<li>Strong hands-on expertise in:
<ul>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
</ul>
</li>
<li>Strong copywriting ability for outbound campaigns</li>
<li>Experience troubleshooting:
<ul>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
</ul>
</li>
<li>Technical understanding of:
<ul>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
</ul>
</li>
<li>Daily practical use of:
<ul>
<li>AI tools</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>Automation workflows</li>
</ul>
</li>
<li>Strong communication and client management skills</li>
<li>Comfortable operating independently in fast-moving environments</li>
</ul>
<h4>Nice-to-have experience</h4>
<ul>
<li>Experience with:
<ul>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation systems</li>
</ul>
</li>
<li>Experience scaling outbound systems for startups or agencies</li>
<li>Background in SaaS or lead generation environments</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You take ownership instead of waiting for instructions</li>
<li>You thrive in startup environments where systems evolve quickly</li>
<li>You focus on execution, results, and performance</li>
<li>You understand that deliverability is just as important as copy</li>
<li>You communicate confidently with founders and executives</li>
<li>You can troubleshoot both technical and operational campaign issues</li>
<li>You care deeply about client outcomes and retention</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review campaign performance dashboards and inbox health</li>
<li>Troubleshoot deliverability or reply-rate issues</li>
<li>Optimize copy, targeting, and sequencing</li>
<li>Join client calls and provide performance updates</li>
<li>Coordinate with outreach and technical teams</li>
<li>Launch and quality-assure new campaigns</li>
<li>Monitor domain reputation and warm-up systems</li>
<li>Update SOPs and operational tracking systems</li>
</ul>
<p>In short: you own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Client retention and churn reduction</li>
<li>Inbox placement and deliverability rates</li>
<li>Campaign reply and conversion performance</li>
<li>Client satisfaction and relationship health</li>
<li>SLA adherence and operational consistency</li>
<li>Overall impact on client campaign results</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and direct impact on client outcomes</li>
<li>Work closely with startup leadership and technical teams</li>
<li>Blend of:
<ul>
<li>Deliverability</li>
<li>Operations</li>
<li>Client management</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
</ul>
</li>
<li>Opportunity to help scale outbound systems and processes</li>
<li>Fast-moving environment with strong growth opportunities</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening</li>
<li>Interview with founder</li>
<li>Final discussion</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you understand cold email deeply, know how to improve deliverability and campaign performance, thrive in startup environments, and enjoy owning client outcomes from end to end, this role is a strong fit for you.</p></p><p></p>
<p><b>JOB PURPOSE:</b> Specialist Safety Training is responsible for ensuring that effective safety training is maintained across the organization and the wider community at the airside of BIA, in compliance with ICAO Annex 19, ICAO Doc 9859, BAC ASMS, and the associated procedures and guidelines. KEY ACCOUNTABILITIES: Airside Safety Responsibilities Ensures the development, review, and update of the Aerodrome Safety department's Training and Competency Requirements Manual. Ensures that the Training and Competency Requirements Guidelines established for all stakeholders is reviewed, updated, published, enforced, and monitored. Participates in safety audits to ensure conformance of stakeholders with the training and competency requirements. Develops training material for safety inductions, familiarization and awareness sessions, and ensures their delivery in an appropriate frequency in the interest of continuous improvement to safety performance. Prepares new training sessions based on the safety trend and root cause analysis performed across the department and aviation industry, in order to prevent and mitigate safety hazards. Participates in and supports with safety investigations to ensure that the training element is considered, and that the corrective actions are commensurate with the training requirements. Ensures that PLB and VDGS training is performed in line with the established procedure. Maintains training records for PLB and VDGS. Manages the license and username/password issuance process for PLB and VDGS operation. Ensures that all new contractor staff performing duties at the airside are enrolled in a safety induction. Carries out class room driving familiarization sessions, and on site practical familiarization of the airfield as part of the driving permit issuance process. Monitors the performance of On Job Training for staff as part of the Manoeuvring Area driving permit issuance process. Maintains a record of all Manoeuvring Area driving assessments performed by Airside Operations. Supports with the review and update of procedures, manuals, instructions, advisory circulars, and safety flashes to ensure that the critical training elements are considered as and when necessary. Performs monthly, quarterly, half annual, and annual analysis of training deliverables, including awareness sessions, safety inductions, PLB and VDGS training and assessment, training audits and spot checks. Ensures that Airside Operations and Aerodrome Safety staff are trained and familiarized with the particulars of all SOPs, Manuals, instructions, advisory circulars, and safety promotion material. Utilizes globally recognized training methodologies and tools when delivering training sessions and assessments. Manages the process of issuing training certificates to staff as and when required. Ensures that Airside Operations staff are trained and competent in performing critical duties such as hand marshalling, follow-me escort, aircraft repositioning, Runway / Taxiway / Stand inspections, VDGS operation, safe aircraft parking, and GRF inspection and reporting. Develops and delivers training material to Aerodrome Safety and Airside Operations staff to ensure their competency in ICAO regulations, SARPS, and local BCAA regulations. Monitors the performance of external training providers in the performance and delivery of training sessions that have an impact on safety at the airside. Ensures that all BAC Management are trained and competent in their safety related roles and responsibilities including change management, risk assessment, safety policies, safety objectives in line with ICAO Doc 9859 chapter 8.3.7. Ensures that appropriate human factors training is delivered to all BAC staff, and that the same training is mandated to be performed by stakeholder trainers for their staff. Establishes, monitors, and maintains safety performance indicators to measure the frequent delivery of safety training. Utilizes case studies from safety occurrences at the airside such as accidents, incidents, near misses, violations in order to improve existing training material and the competency and awareness of staff at the airside. Performs training needs and gap analysis to ensure that the existing training program meets the safety, regulatory, and operational requirements. Ensures that Aerodrome Safety staff performing SPI/SPT analysis are trained and competent for the task. Ensure that the accountable manager (CEO) receives specific safety training in compliance with ICAO Doc 9859 section 9.6.4.8. Maintains a tracker for all training deliverables for Aerodrome Safety and Airside Operations staff and ensures that training targets are met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in aviation management, or equivalent qualification.</li><li>ACI Safety Management Diploma, or equivalent desirable.</li><li>Aviation Legislation and ICAO Annexes training.</li><li>Competent in Aerodrome Safety Management System.</li><li>Certification demonstrating competency in preparing and delivering training programs.</li><li>Minimum 5 years experience with special focus on aerodrome safety and relevant training programs.</li></ul>
<p><h4>About the role</h4>
<p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p>
<p>This is an execution-heavy, ownership-driven operations role — not passive administrative work.</p>
<h4>You will:</h4>
<ul>
<li>Own contract data and contract execution workflows</li>
<li>Drive contract completion through daily outreach and follow-ups</li>
<li>Maintain CRM accuracy and reporting integrity</li>
<li>Ensure contracts align with billing and recurring revenue operations</li>
</ul>
<p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p>
<h4>What you’ll own</h4>
<strong>Contract ownership & accuracy</strong><br>
<ul>
<li>Own customer contracts from initiation through execution</li>
<li>Maintain a single source of truth for:
<ul>
<li>Contract status</li>
<li>Contract terms</li>
<li>Coverage and account details</li>
</ul>
</li>
<li>Ensure all records are:
<ul>
<li>Accurate</li>
<li>Complete</li>
<li>Audit-ready</li>
</ul>
</li>
<li>Maintain structured document storage and organization</li>
</ul>
<strong>Contract tracking & data management</strong><br>
<ul>
<li>Maintain master tracking sheets using:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>Track:
<ul>
<li>Renewal dates</li>
<li>Contract durations</li>
<li>Special terms</li>
<li>Account status</li>
</ul>
</li>
<li>Clean and remove inactive accounts</li>
<li>Prepare contract data for CRM accuracy within Salesforce</li>
</ul>
<strong>Contract outreach & execution</strong><br>
<ul>
<li>Identify customers without signed contracts</li>
<li>Conduct high-volume outbound outreach via:
<ul>
<li>Email</li>
<li>Phone calls</li>
</ul>
</li>
<li>Clearly explain:
<ul>
<li>Pricing</li>
<li>Terms</li>
<li>Service value</li>
</ul>
</li>
<li>Send agreements through DocuSign</li>
<li>Drive contracts through the full execution cycle:
<ul>
<li>Sent</li>
<li>Followed up</li>
<li>Signed</li>
<li>Completed</li>
</ul>
</li>
<li>Maintain consistent follow-up discipline until closure</li>
</ul>
<strong>CRM & revenue alignment</strong><br>
<ul>
<li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li>
<li>Log all customer activity and updates for audit tracking</li>
<li>Improve CRM data quality through contract interactions</li>
<li>Ensure operational data remains clean and accurate</li>
</ul>
<strong>Agreement & documentation management</strong><br>
<ul>
<li>Create and manage agreements for:
<ul>
<li>New services</li>
<li>Account updates</li>
<li>Transfers and changes</li>
</ul>
</li>
<li>Ensure all documentation is:
<ul>
<li>Properly executed</li>
<li>Properly stored</li>
<li>Fully compliant</li>
</ul>
</li>
<li>Support account transfers and operational documentation workflows</li>
</ul>
<strong>AutoPay & compliance</strong><br>
<ul>
<li>Ensure AutoPay enrollment for applicable accounts</li>
<li>Track exceptions and required adjustments</li>
<li>Maintain compliance and documentation standards</li>
</ul>
<strong>Collections support</strong><br>
<ul>
<li>Conduct follow-ups on overdue accounts when required</li>
<li>Log all collection activity within the CRM</li>
<li>Support overall revenue collection efforts</li>
</ul>
<strong>Reporting & performance tracking</strong><br>
<ul>
<li>Deliver daily reports covering:
<ul>
<li>Outreach activity</li>
<li>Contracts sent and signed</li>
<li>Progress metrics</li>
<li>Contract coverage improvements</li>
</ul>
</li>
<li>Maintain visibility into execution and operational performance</li>
</ul>
<strong>Process improvement</strong><br>
<ul>
<li>Identify workflow inefficiencies and operational gaps</li>
<li>Improve:
<ul>
<li>Outreach scripts</li>
<li>Templates</li>
<li>Tracking systems</li>
<li>Contract workflows</li>
</ul>
</li>
<li>Help increase contract adoption and execution speed</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are execution-driven and proactive</li>
<li>You follow up consistently until tasks are completed</li>
<li>You are highly detail-oriented and organized</li>
<li>You can manage high-volume outreach and administrative work simultaneously</li>
<li>You take ownership of outcomes, not just assigned tasks</li>
<li>You thrive in structured operational environments</li>
</ul>
<h4>Must-have requirements</h4>
<ul>
<li>2–4+ years of experience in:
<ul>
<li>Contract administration</li>
<li>Customer operations</li>
<li>Billing operations</li>
<li>Customer support</li>
<li>Operational coordination</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Salesforce (or similar CRM)</li>
<li>DocuSign</li>
</ul>
</li>
<li>Strong proficiency with:
<ul>
<li>Google Sheets</li>
<li>Microsoft Excel</li>
</ul>
</li>
<li>High attention to detail with low tolerance for errors</li>
<li>Strong written and verbal English communication skills</li>
<li>Comfortable with:
<ul>
<li>Outbound calls</li>
<li>Customer follow-ups</li>
<li>Objection handling</li>
</ul>
</li>
<li>Ability to manage multiple workflows simultaneously</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience working with:
<ul>
<li>Recurring revenue (RMR) models</li>
<li>Billing workflows</li>
<li>Collections operations</li>
</ul>
</li>
<li>Exposure to:
<ul>
<li>High-volume contract environments</li>
<li>SaaS businesses</li>
<li>Service-based companies</li>
</ul>
</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review contract trackers and prioritize outreach</li>
<li>Contact customers via phone and email</li>
<li>Send agreements through DocuSign</li>
<li>Follow up consistently on pending contracts</li>
<li>Update Salesforce and operational records</li>
<li>Track progress and report daily performance metrics</li>
</ul>
<p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Percentage of customers with signed contracts</li>
<li>Contract data accuracy across systems</li>
<li>Daily outreach volume (calls, emails, follow-ups)</li>
<li>Contract execution speed (sent ? signed)</li>
<li>Salesforce data accuracy</li>
<li>AutoPay enrollment rate</li>
<li>Reporting consistency and operational visibility</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>High ownership and accountability</li>
<li>Direct impact on revenue accuracy and operational risk reduction</li>
<li>Structured workflows with measurable performance expectations</li>
<li>Opportunity to improve operational systems and processes</li>
<li>Remote flexibility combined with high-performance execution standards</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial screening call</li>
<li>Recruiter interview</li>
<li>Final interview</li>
<li>Offer & onboarding</li>
</ul>
<p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The Specialist – General Ledger & Accounts Payable will play a crucial role in ensuring the accuracy, integrity, and efficiency of the financial records within the financial operations department. He/she will be responsible for maintaining the general ledger, supporting the accounts payable operations, performing month-end close activities, and supporting financial reporting processes.</span></p><br> <br> <br><br> Main Responsibilities and Duties <br> <ul><li><p><span>Maintenance of the general ledger for the Company including subsidiaries, journal entry preparation, account reconciliations, and ledger analysis.</span></p><br></li><li><p><span>Ensure adherence to accounting policies, procedures, and internal controls to safeguard the integrity of financial data.</span></p><br></li><li><p><span>Support the month-end close process, coordinating with cross-functional teams to ensure accurate and timely financial reporting.</span></p><br></li><li><p><span>Review/ finalize journal entries, accruals, and adjustments to ensure completeness and accuracy of financial statements.</span></p><br></li><li><p><span>Support financial reporting activities, including the preparation of monthly, quarterly, and annual financial statements in accordance and company policies.</span></p><br></li><li><p><span>Collaborate with internal and external auditors to facilitate audits and address any audit findings or inquiries.</span></p><br></li><li><p><span>Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of general ledger processes.</span></p><br></li><li><p><span>Implement best practices and streamline workflows to optimize resource utilization and minimize errors.</span></p><br></li><li><p><span>Provide training, coaching, and mentorship to team members to enhance their skills in accounting and finance.</span></p><br></li><li><p><span>Stay updated on accounting standards, regulations, and industry trends, and share knowledge with the team.</span></p><br></li><li><p><span>Collaborate with other departments, such as Accounts Payable, Accounts Receivable, and Financial Planning & Analysis, to ensure alignment and accuracy of financial data.</span></p><br></li><li><p><span>Ensure the invoice processing and payments maintaining accuracy, completeness, and compliance with company policies and procedures.</span></p><br></li><li><p><span>Maintain relationships with vendors and suppliers, addressing any issues or concerns related to accounts payable transactions.</span></p><br></li><li><p><span>Identify opportunities to streamline accounts payable processes and improve efficiency through automation, standardization, and best practices while ensuring compliance with accounting standards.</span></p><br></li><li><p><span>Support the month-end and year-end close processes, including accruals, reconciliations, and financial reporting related to GL/ accounts payable.</span></p><br></li><li><p><span>Perform any other related tasks as requested.</span></p><br></li></ul> <br> <br><br> Skills and Knowledge Required: <br> <ul><li><p><span>Extensive knowledge of accounting principles, and a proactive approach to problem-solving.</span></p><br></li><li><p><span>Competence to handle both Business users and Suppliers under the AP function</span></p><br></li></ul> <br> <br><br> Qualification and Experience <br> <ul><li><p>Bachelor degree in accounting or finance.</p><br></li><li><p>Professional qualifications such as ACCA is preferred.</p><br></li><li><p>5+ years of relevant experience in finance/accounting.</p><br></li></ul> <br> <br><br> Equal Employment Opportunity Statement <br> <p><span>We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.</span></p><br> <br> <br> </div>
<div><strong>OCC Specialist</strong></div> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do. </em><strong>DHL Global Forwarding</strong> has an opening for a <strong>OCC Specialist </strong>in <strong>Bahrain. </strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this OCC Specialist position </strong></p> <ul> <li>Execute plans and processes to implement the OFR pricing strategy</li> <li>Respond to pricing enquiries in an efficient and competitive manner</li> <li>Ensure the timely monitoring and accurate updating of local tariffs</li> <li>Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed</li> <li>Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p>Bachelor’s Degree or equivalent experience/qualification</p> </td> </tr> <tr> <td> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 4 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br></em><br><font color="#ffffff">#LI-MEA</font></p><span data-teams="true"><em ></em></span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Procurement Specialist position in the market research field presents an exciting opportunity to impact procurement strategies and develop relationships with suppliers. You will have a crucial role in ensuring the availability of necessary materials and services to support business operations. Working in a dynamic environment, you will gain opportunities to expand your skills and enhance your experience in procurement, facilitating your career advancement.</p><p>You will be part of a diverse and multifaceted team striving for excellence and efficiency. You will work on improving procurement operations and developing effective strategies, which will enhance the company's ability to compete in the market. Additionally, you will gain opportunities for professional training and development, helping you stay updated with the latest trends in procurement and market research.</p><p>We seek an individual who is passionate and committed, as you will play a key role in achieving the company's objectives. By building strong relationships with suppliers and utilizing market data to improve purchasing decisions, you will contribute to the long-term success of the company. If you are looking for a work environment that encourages collaboration and growth, this position is the ideal choice for you.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement procurement strategies aligned with the company's objectives, contributing to efficiency and cost reduction.</li><li>Conduct comprehensive market research to identify potential suppliers, enhancing purchasing options and ensuring product quality.</li><li>Negotiate with suppliers to obtain the best prices and terms, improving the company's overall profitability.</li><li>Manage supplier relationships to ensure timely delivery of high-quality products and services.</li><li>Analyze procurement data to identify trends and opportunities, aiding in informed decision-making to enhance operations.</li><li>Prepare regular reports on procurement activities, providing valuable insights for management and assisting in strategic planning.</li><li>Collaborate with internal teams to ensure their procurement needs are met, enhancing overall operational efficiency.</li><li>Evaluate supplier performance regularly, ensuring high service and quality standards are maintained.</li><li>Stay updated on market trends and best practices in procurement, contributing to ongoing professional development.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Effective negotiation skills to achieve optimal deals with suppliers.</li><li>Ability to analyze data for informed decision-making in procurement.</li><li>Strong understanding of procurement markets and economic trends.</li><li>Good communication skills to build strong relationships with suppliers and internal teams.</li><li>Ability to manage time effectively to meet deadlines.</li><li>Problem-solving skills to address daily challenges in procurement operations.</li><li>Familiarity with modern procurement tools and techniques to enhance efficiency.</li></ul></div>
<p>Job Overview</p><p>We are seeking a highly motivated and innovative Technical Specialist to join our dynamic team in Manama. In this pivotal role, you will act as a primary technical advisor, bridging the gap between complex research initiatives and practical business solutions. You will be responsible for leading high-level technical projects, conducting in-depth analysis, and providing strategic insights that drive our organization's technological advancement in the region.</p><p>Key Responsibilities</p><ul><li>Lead and oversee the technical lifecycle of critical projects from inception to completion.</li><li>Conduct advanced research and data analysis to resolve complex operational challenges.</li><li>Collaborate with cross-functional teams to integrate new technologies and improve existing systems.</li><li>Provide expert technical mentorship to junior staff and stakeholders.</li><li>Author detailed technical reports, white papers, and documentation for senior management review.</li><li>Ensure all technical operations comply with international quality standards and local regulatory frameworks.</li></ul><p>Qualifications and Requirements</p><ul><li>Ph.D. in a relevant scientific, engineering, or technical field.</li><li>Proven track record of success in senior-level technical roles with 2 to 6 years of professional experience.</li><li>Strong analytical capabilities with a history of solving complex, unstructured problems.</li><li>Exceptional verbal and written communication skills in English.</li><li>Ability to thrive in a fast-paced, high-stakes environment in Manama.</li></ul><p>Required Skills</p><ul><li>Proficiency in specialized software and analytical tools relevant to the industry.</li><li>Advanced project management methodologies and strategic planning expertise.</li><li>Strong leadership, negotiation, and interpersonal skills.</li><li>Expertise in technical research, design of experiments, and data modeling.</li><li>Ability to translate highly technical concepts for non-technical stakeholders.</li></ul><p>Benefits and Perks</p><ul><li>Competitive tax-free compensation package.</li><li>Comprehensive private health insurance for the employee and eligible dependents.</li><li>Annual performance-based bonuses.</li><li>Relocation assistance and settling-in support.</li><li>Professional development opportunities, including support for attending international conferences and seminars.</li><li>A modern, collaborative workspace with access to state-of-the-art infrastructure.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job Corporate Finance Specialist - Treasury Ops</b> </p><br><p><b>Job Type: </b> Contract Role </p><br><p><b>Location: </b> Bahrain </p><br><p><b>Department: </b> Finance</p><br><p><b>Roles & Responsibilities:</b> </p><br><ul> <li>Develop and maintain short- and long-term cash flow projections across the Group.</li> <li>Monitor daily cash balances across all entities and ensure sufficient liquidity to support business and operational requirements.</li> <li>Optimize cash utilization, surplus balances, and banking structures to enhance returns and improve liquidity efficiency.</li> <li>Manage day-to-day treasury activities, including fund transfers, wire payments, and investment transactions.</li> <li>Maintain and strengthen relationships with banks and financial institutions, including negotiation of banking terms and service arrangements.</li> <li>Ensure treasury activities are conducted in line with applicable financial regulations, policies, and internal controls.</li> <li>Identify and assess liquidity exposures and implement appropriate measures to maintain adequate funding and liquidity.</li> <li>Monitor foreign exchange exposures arising from international operations and recommend appropriate mitigation strategies.</li> <li>Develop and implement risk management approaches covering interest rate, foreign exchange, and commodity exposures.</li> <li>Work closely with senior management to develop investment strategies aligned with the Group's financial objectives.</li> <li>Assess available investment opportunities for surplus cash and provide recommendations based on risk, return, and liquidity considerations.</li> <li>Track investment performance and recommend portfolio adjustments where required.</li> <li>Design and establish appropriate SPV structures to support fundraising activities in compliance with applicable regulatory requirements.</li> <li>Prepare and deliver periodic treasury reports covering cash positions, cash flow projections, liquidity requirements, and investment performance.</li> <li>Analyze treasury and financial data to provide actionable insights and recommendations for improved financial efficiency and strategic decision-making.</li> <li>Lead, manage, and develop the treasury team, promoting a strong performance-driven and collaborative environment.</li> <li>Provide ongoing coaching and training to the treasury team on industry best practices, regulatory developments, and treasury management processes. </li></ul><p><b>Qualifications:</b> </p><br><ul> <li>Strong analytical, problem-solving skills and attention-to-detail.</li> <li>Proficiency in treasury management systems and financial software.</li> <li>Excellent communication and stakeholder management skills.</li> <li>Strong knowledge of financial markets, banking products, and risk management.</li> <li>CTP or CFA certification is an advantage.</li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Risk Analytics Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Experience: 1- 3 Years</strong></p><br><p><strong>Academic Qualification: BA Commerce</strong></p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Monitor Risk Parameters as per Board approved Risk Framework</li><li>Update procedures related to Credit Risk, Impaired Assets and Provisioning</li><li>Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) & other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure,</li><li>Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems</li><li>Risk policies and procedures</li><li>Coordinate with Finance in the ECL entries, NPL budgets & forecasts</li><li>Liaising with the Internal, External Auditors, Regulators</li><li>Execute automation of all risk dashboards and reporting Group-wid</li></ul><ul><li>Conduct portfolio analytics and deep dives into the portfolio.</li><li>Regulatory and Management Reporting</li><li>Attention to detail and a commitment to accuracy and quality.</li><li>Strong analytic capabilities.</li><li>Problem solving skills</li><li>Able to effectively work in a closely knit team</li></ul><p><strong>Skills</strong></p><br><ul><li>Risk control</li><li>Risk Analysis</li><li>Risk Assessment</li><li>Spreadsheet Preparation</li><li>Presentation Preparation</li><li>Data Access and Reporting</li></ul><p><strong>Domain : Bank</strong></p><br><p><strong><u>Terms and conditions</u></strong></p><br><p><strong>Joining time frame: (15 - 30 days)</strong></p><br><br><br> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a highly execution-focused cold email specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.</p>
<p>This is not a passive account management role.</p>
<p>You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention. You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.</p>
<p>If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Client campaign ownership</strong><br>
<li>Manage a portfolio of 20–30 active client accounts.</li>
<li>Serve as the primary point of contact for campaign performance and communication.</li>
<li>Lead client check-ins and performance reviews.</li>
<li>Manage expectations and provide proactive campaign updates.</li>
<li>Build long-term client relationships.</li>
<li>Identify risks early and proactively reduce churn.</li>
<strong>Cold email campaign performance</strong><br>
<li>Diagnose and optimize underperforming campaigns.</li>
<li>Troubleshoot:</li>
<li>Deliverability issues</li>
<li>Inbox placement</li>
<li>Domain reputation</li>
<li>Spam issues</li>
<li>List quality</li>
<li>Low reply rates</li>
<li>Optimize:</li>
<li>Subject lines</li>
<li>Messaging</li>
<li>Sequences</li>
<li>Personalization</li>
<li>Quality-check campaigns before launch.</li>
<li>Continuously improve campaign performance through testing and optimization.</li>
<strong>Deliverability & infrastructure</strong><br>
<li>Manage and optimize:</li>
<li>Warm-up systems</li>
<li>Inbox reputation</li>
<li>Sending domains</li>
<li>DNS configuration</li>
<li>SPF</li>
<li>DKIM</li>
<li>DMARC</li>
<li>Monitor inbox placement and sender health.</li>
<li>Troubleshoot technical campaign issues independently.</li>
<li>Collaborate with technical teams to improve outbound infrastructure and automation.</li>
<strong>Copywriting & campaign optimization</strong><br>
<li>Write and refine outbound cold email copy.</li>
<li>Improve:</li>
<li>Open rates</li>
<li>Reply rates</li>
<li>Positive response rates</li>
<li>Test messaging variations using campaign performance data.</li>
<li>Balance personalization with scalable outreach.</li>
<strong>Process improvement & operations</strong><br>
<li>Build and maintain campaign documentation and SOPs.</li>
<li>Improve operational workflows and delivery processes.</li>
<li>Track:</li>
<li>SLAs</li>
<li>Client health</li>
<li>Campaign performance</li>
<li>Operational metrics</li>
<li>Help build scalable systems as the company grows.</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with:</li>
<li>Developers</li>
<li>Infrastructure teams</li>
<li>Outreach specialists</li>
<li>Leadership</li>
<li>Coordinate campaign execution and issue resolution.</li>
<li>Report directly to the founder on:</li>
<li>Campaign performance</li>
<li>Client risks</li>
<li>Retention</li>
<li>Operational improvements</li>
<h4>What success looks like</h4>
<li>Clients remain satisfied and renew their services.</li>
<li>Campaigns maintain strong inbox placement and deliverability.</li>
<li>Reply rates and conversion rates improve consistently.</li>
<li>Campaigns launch accurately and on time.</li>
<li>Operational workflows remain organized and scalable.</li>
<li>Technical and client issues are resolved proactively.</li>
<h4>What makes you a strong fit</h4>
<li>You take ownership instead of waiting for direction.</li>
<li>You thrive in startup environments with evolving systems.</li>
<li>You understand that deliverability is just as important as messaging.</li>
<li>You’re equally comfortable solving technical and client-facing challenges.</li>
<li>You communicate confidently with founders and executives.</li>
<li>You focus on outcomes, execution, and continuous improvement.</li>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<li>Experience working in:</li>
<li>Cold email agencies</li>
<li>Lead generation companies</li>
<li>Outbound sales organizations</li>
<li>Startup operations</li>
<li>Strong expertise in:</li>
<li>Cold email strategy</li>
<li>Deliverability</li>
<li>Inbox placement</li>
<li>Warm-up systems</li>
<li>Outbound infrastructure</li>
<li>Strong outbound copywriting skills.</li>
<li>Experience troubleshooting:</li>
<li>Spam issues</li>
<li>Domain reputation</li>
<li>Low-performing campaigns</li>
<li>Technical understanding of:</li>
<li>APIs</li>
<li>Automations</li>
<li>Workflows</li>
<li>Outbound systems</li>
<li>Daily experience using:</li>
<li>ChatGPT</li>
<li>Claude</li>
<li>AI-powered automation workflows</li>
<li>Strong client communication and relationship management skills.</li>
<li>Comfortable working independently in fast-paced environments.</li>
<strong>Nice to have</strong><br>
<li>Experience using:</li>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Familiarity with:</li>
<li>Zapier</li>
<li>Make</li>
<li>Webhooks</li>
<li>Automation platforms</li>
<li>Experience scaling outbound systems for startups or agencies.</li>
<li>SaaS or lead generation industry experience.</li>
<h4>Tech stack</h4>
<li>Instantly</li>
<li>Smartlead</li>
<li>Clay</li>
<li>Apollo</li>
<li>Lemlist</li>
<li>Outreach</li>
<li>HubSpot</li>
<li>Zapier</li>
<li>Make</li>
<li>ChatGPT</li>
<li>Claude</li>
<h4>What a typical day looks like</h4>
<li>Review campaign dashboards and inbox health.</li>
<li>Troubleshoot deliverability and reply-rate issues.</li>
<li>Optimize copy, targeting, and sequencing.</li>
<li>Meet with clients to review campaign performance.</li>
<li>Coordinate with outreach and technical teams.</li>
<li>Launch and quality-check new campaigns.</li>
<li>Monitor domain reputation and warm-up systems.</li>
<li>Update SOPs and operational documentation.</li>
<p>In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Client retention and churn reduction.</li>
<li>Inbox placement and deliverability rates.</li>
<li>Campaign reply and conversion rates.</li>
<li>Client satisfaction and relationship health.</li>
<li>SLA adherence and operational consistency.</li>
<li>Overall improvement in client campaign performance.</li>
<h4>Why this role stands out</h4>
<li>High ownership with direct impact on client success.</li>
<li>Close collaboration with founders and technical teams.</li>
<li>Blend of:</li>
<li>Deliverability</li>
<li>Campaign operations</li>
<li>Client success</li>
<li>Outbound strategy</li>
<li>Copywriting</li>
<li>Opportunity to build scalable outbound systems.</li>
<li>Fast-paced startup environment with long-term growth opportunities.</li>
<h4>Career progression into</h4>
<li>Client success manager</li>
<li>Outbound operations lead</li>
<li>Deliverability specialist</li>
<li>Growth operations manager</li>
<h4>Interview process</h4>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Founder interview</li>
<li>Offer & onboarding</li>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention. You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency. Your video will be reviewed by the hiring team before moving to the founder interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you. Apply today and help build high-performing outbound systems that drive measurable business growth.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the job Corporate Finance Specialist</b></p><br> <p><b>Job Type: </b>Contract Role</p><br> <p><b>Location: </b>Bahrain</p><br> <p><b>Department:</b> Finance</p><br> <p><b>Roles & Responsibilities</b></p><br> <ul><li>Develop and maintain short- and long-term cash flow projections across the Group.</li><li>Monitor daily cash balances across all entities and ensure sufficient liquidity to support business and operational requirements.</li><li>Optimize cash utilization, surplus balances, and banking structures to enhance returns and improve liquidity efficiency.</li><li>Manage day-to-day treasury activities, including fund transfers, wire payments, and investment transactions.</li><li>Maintain and strengthen relationships with banks and financial institutions, including negotiation of banking terms and service arrangements.</li><li>Ensure treasury activities are conducted in line with applicable financial regulations, policies, and internal controls.</li><li>Identify and assess liquidity exposures and implement appropriate measures to maintain adequate funding and liquidity.</li><li>Monitor foreign exchange exposures arising from international operations and recommend appropriate mitigation strategies.</li><li>Develop and implement risk management approaches covering interest rate, foreign exchange, and commodity exposures.</li><li>Work closely with senior management to develop investment strategies aligned with the Group's financial objectives.</li><li>Assess available investment opportunities for surplus cash and provide recommendations based on risk, return, and liquidity considerations.</li><li>Track investment performance and recommend portfolio adjustments where required.</li><li>Design and establish appropriate SPV structures to support fundraising activities in compliance with applicable regulatory requirements.</li><li>Prepare and deliver periodic treasury reports covering cash positions, cash flow projections, liquidity requirements, and investment performance.</li><li>Analyze treasury and financial data to provide actionable insights and recommendations for improved financial efficiency and strategic decision-making.</li><li>Lead, manage, and develop the treasury team, promoting a strong performance-driven and collaborative environment.</li><li>Provide ongoing coaching and training to the treasury team on industry best practices, regulatory developments, and treasury management processes.</li></ul> <p><b>Qualifications</b></p><br> <ul><li>Strong analytical, problem-solving skills and attention-to-detail.</li><li>Proficiency in treasury management systems and financial software.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong knowledge of financial markets, banking products, and risk management.</li><li>CTP or CFA certification is an advantage.</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Technical support & troubleshooting</strong><br>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<strong>Ticket management & escalation</strong><br>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<strong>Basic system administration</strong><br>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<strong>Knowledge base & documentation</strong><br>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<strong>Monitoring & issue detection</strong><br>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<strong>Cross-functional collaboration</strong><br>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<strong>Experience</strong><br>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<strong>Technical skills</strong><br>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<strong>Communication skills</strong><br>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: you are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>Belong, connect, grow with KBR!</h4>
<p>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can belong, connect and grow. We deliver – together.</p>
<h4>Program summary</h4>
<p>KBR's Readiness and Sustainment (R&S) division is the Team Behind the Mission®. We deliver mission critical services to the U.S. military and coalition partners around the world. Our key capabilities include base operations; contingency and expeditionary support; next generation asset management; digitally focused logistics; prepositioned stock; and integrated supply chain management.</p>
<p>KBR provides base operating support services and post-conflict reconstruction support under Naval Support Activity (NSA) Bahrain, Jebel Ali, UAE and related task orders.</p>
<h4>Job summary</h4>
<p>The Lead Specialist, Contracts will provide on-site contract support for United States Navy base operating services and contingency services task orders in Bahrain and related areas. The ideal candidate will possess specialized expertise in contract management, interpreting business issues and recommending best practices while identifying innovative solutions. You will work independently, mentor project teams, and leverage advanced analytical skills to solve complex problems and achieve objectives. Your strong communication skills will enable you to articulate difficult concepts and influence decisions effectively. If you are a seasoned contract management professional ready to take on this critical role, apply now to join our team and make a significant impact.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Conduct contract requirements development, negotiation, and administration of contracts and subcontracts.</li>
<li>Review performance requirements to ensure contracts comply with legal requirements, customer specifications, and government regulations.</li>
<li>Issue contract and financial program documents, structuring contractual terms to align with business strategy.</li>
<li>Initiate internal documentation to authorize and direct work according to contractual specifications.</li>
<li>Monitor the performance of contractual obligations to ensure adherence to agreed terms.</li>
<li>Mentor and lead project teams, advising on best practices to improve products, processes, or services based on industry knowledge.</li>
<li>Interpret internal (KBR) or external business (industry) issues and recommend best practices.</li>
<li>Advise multi-disciplinary teams or run projects with moderate resource requirements, risk, and/or complexity.</li>
<li>Guide others to solve complex problems using sophisticated analytical thought and innovative solutions.</li>
<li>Communicate difficult concepts and negotiate with others to influence decisions.</li>
<li>Impact the achievement of customer, operational, project or service objectives; work is guided by broad unit/division/department policies and customer requirements.</li>
<li>Provide limited supervision of team members, including oversight of daily tasks, verification of timecards, and input into performance appraisals.</li>
<li>Serve as the primary customer contact for the assigned area of responsibility.</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must be a U.S. Citizen with a current, valid U.S. Passport, or the ability to obtain one.</li>
<li>Must possess a U.S. Driver's License.</li>
<li>Ability to read, write, speak, and understand English fluently.</li>
<li>Bachelor’s Degree from accredited four-year college.</li>
<li>7+ years of experience in Federal Government contract management/administration.</li>
<li>Demonstrated experience in administration and management of major contract types: fixed-price, hybrid, and various cost-type contracts, including award fee.</li>
<li>Proven skills in change management, planning, organizing, directing, communicating, and controlling, with strong decision-making capabilities.</li>
<li>Understanding of litigation, claims processes, and experience with legal communities.</li>
<li>Proficiency in using computers and related software such as Microsoft Office and other common office products.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>MBA or advanced degree is a plus.</li>
<li>Ability to obtain a SECRET Security Clearance is a plus.</li>
<li>Experience with US military and/or State Department contracting, base operation support services (BOSS) contracts, and previous on-site OCONUS support preferred.</li>
<li>Further demonstrated continuing education in Federal Acquisition Regulation (FAR) and Department of State Acquisition Regulation (DOSAR).</li>
<li>Experience working with DFARS, agency regulations, ITAR, etc.</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br>Job Description<br><p><strong>VAM Systems </strong>is currently looking for<strong> Risk Analytics Specialist </strong>for our<strong> Bahrain </strong>operations with the following skillsets & terms and conditions:</p><br><p><strong>Academic Qualification: Bachelor's Degree – Finance</strong></p><br><p><strong>Experience and Skills required </strong></p><br><ul><li>Monitor Risk Parameters as per Board approved Risk Framework.</li><li>Update procedures related to Credit Risk, Impaired Assets and Provisioning.</li><li>Timely and accurate submission of Risk MIS to Management (e.g.: Risk Exposure Reports, Criticized Asset Report, Weekly Credit Risk Report), Regulators (e.g.: Connected Counterparty Report, CBB report, Prudential Information Report (PIR), Largest Countries, Largest Exposure, Sanctioned Countries) & other internal and external stakeholders (e.g.: Financial notes, Pillar III) agencies (e.g.: Rating Agencies, UNEP FI) and Risk MIS (BSAP, IBSM, RRP, Financial Receivables Disclosure, Analytical Report etc.</li><li>Maintenance and update of risk data in the Enterprise Data Warehouse (EDW) and IFRS 9 systems.</li><li>Risk policies and procedures</li><li>Coordinate with Finance in the ECL entries, NPL budgets & forecasts.</li><li>Liaising with the Internal, External Auditors, Regulators.</li><li>Execute automation of all risk dashboards and reporting Group-wide.</li></ul><p><strong>Competencies:</strong></p><br><ul><li>Technical Competencies such as Data Analysis, Risk Quantification, Programing Languages & tools</li><li>(SAS, SQL, Power BI etc.), Data Management (Experience Working with Large Dataset, Classification, Clustering)</li><li>Risk Management Competence such as Risk Frameworks and Regulation, Understanding the various types of risks and their impact on FI, ability to understand the organization’s risk appetite.</li><li>Analytical Competence- Strong analytical and problem-solving Skills.</li><li>Behavioral Competencies - Excellent written and verbal communication skills with strong interpersonal skills to work closely with corm functional teams including finance, compliance, and IT.</li><li>MIS Reporting – Strong Reporting Skills which provide insights into portfolio risk dynamics.</li></ul><p><strong>Domain: Bank</strong></p><br><p><strong><u>Terms and conditions</u></strong></p><br><p><strong>Joining time frame: (15 - 30 days)</strong></p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong> </p><br><p><strong>Joining time frame:</strong> <strong>maximum 4 weeks</strong></p><br><br><br> </div>