Operation Manager Jobs in Bahrain
1116 Jobs Found
<p><strong>Job Title:</strong> General Manager - Real Estate</p><p><strong>Job Type:</strong> Full-time</p><p><strong>About the Company:</strong></p><p>A real estate company specializing in sales, marketing, and property management, seeking an executive leader to develop operations, manage the team, and achieve strategic growth.</p><p><strong>Key Tasks and Responsibilities:</strong></p><ul><li>Leading and managing the company's daily operations (sales, marketing, property management).</li><li>Developing the strategic plan and financial targets and coordinating work with the team.</li><li>Building and developing the real estate portfolio and relationships with key property owners and investors.</li><li>Supervising and mentoring the small team to enhance efficiency and productivity.</li><li>Ensuring compliance with governance, legal, and financial matters.</li></ul><p><strong>Required Qualifications and Conditions:</strong></p><ul><li>Minimum of 5 to 8 years of experience in the real estate sector (experience in both sales and property management is preferred).</li><li>A proven track record in achieving sales targets and developing real estate portfolios.</li><li>Strong leadership skills in team management and proficiency with technology and real estate systems (CRM).</li><li>An extensive network of relationships within the local real estate market.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
SOC Manager
<p>Location: Bahrain/ Onsite role</p><br>
<p>We are looking for an experienced SOC Manager to lead our Security Operations Center and drive cybersecurity operations across the organization.</p><br>
Key Responsibilities
<ul>
<li>Manage day-to-day SOC operations, monitoring, incident response, and remediation activities.</li>
<li>Lead and optimize security platforms including SIEM, XDR/NDR, DLP, Email Security, and Web Security solutions.</li>
<li>Manage MSSP relationships and ensure effective service delivery.</li>
<li>Oversee Microsoft 365 security technologies and controls.</li>
<li>Develop and review security policies, procedures, and operational playbooks.</li>
<li>Conduct security reviews, risk assessments, and solution design evaluations.</li>
<li>Lead security projects and drive continuous improvement initiatives.</li>
<li>Mentor and manage SOC team members and stakeholders.</li>
</ul>
Requirements
<ul>
<li>7-10 years of cybersecurity experience with strong SOC operations expertise.</li>
<li>Hands-on experience with SIEM, XDR/NDR, DLP, Email/Web Security, and other security technologies.</li>
<li>Experience managing MSSP services.</li>
<li>Strong knowledge of Microsoft 365 security capabilities.</li>
<li>Experience in incident detection, response, and remediation.</li>
<li>Familiarity with application security testing methodologies and tools.</li>
<li>Proven leadership, team management, and stakeholder engagement skills.</li>
</ul>
Preferred Certifications
<ul>
<li>CISSP, CISM, GIAC, Microsoft Security Certifications, CEH, Security+, or equivalent industry-recognized certifications.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Director of Operations | Healthcare Catering</strong></p><br><p>We're partnering with an expanding healthcare catering provider to appoint an experienced Director of Operations to lead a large-scale, multi-site catering operation in Bahrain.</p><br><p>We're looking for someone who has:</p><br><ul>
<li>Extensive senior leadership experience within healthcare, hospital, institutional or contract catering.</li><li>A proven track record managing large, multi-site catering operations.</li><li>Strong commercial and financial acumen with responsibility for budgets, P&L, and operational performance.</li><li>Experience leading large, diverse teams and developing high-performing operational cultures.</li><li>Excellent knowledge of food safety, quality assurance, HACCP, and healthcare compliance standards.</li><li>The ability to build strong client relationships while consistently delivering service excellence.</li><li>A continuous improvement mindset with experience implementing operational efficiencies and best practices.</li></ul>
<p>This is an outstanding opportunity to join a respected organisation where you'll have the opportunity to shape strategy, lead large-scale operations, and make a meaningful impact on patient and customer experiences.</p><br><p>Salary package offered: BD2500 pm all inclusive plus family status and standard benefits</p><br><p>If you have the operational expertise, commercial mindset, and leadership capability to drive world-class healthcare catering services, we'd love to hear from you: michelle@corecruitment.com</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Beond is the world's first premium leisure airline.<br> As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA).<br> We are seeking a Nominated Postholder Ground Operations to lead the development, certification and oversight of the ground operations function for our Bahrain AOC, based in Manama, Bahrain.<br> The Nominated Postholder Ground Operations is appointed by, and reports to, the Accountable Manager, and is responsible for: • Ensure safe and secure operations and remain in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility, and set Ground Operations safety standards Define the Ground Operations budget and liaise with the Nominated Postholder – Flight Operations on new airports and unique ground-handling or loading requirements Oversee and coordinate ground-handling contracts and the outsourcing of ground-handling functions Ensure all aircraft are operated in compliance with the AOC and that Compliance Monitoring findings are followed up and closed in a timely manner Supervise ground crew and their licences, medicals and ratings, and check that procedures and flight-safety standards are applied, taking corrective action where needed Provide oversight and control of the carriage of dangerous goods and the identification and mitigation of hazards and risks Issue handling documents in accordance with the applicable Bahrain ANTR and BCAA requirements, ICAO, IATA and airport-authority regulations, establish and issue the Ground Operations Manual (GOM), and implement the department Safety Management System (SMS) under the Safety Manager A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.<br> If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.<br> This is a Nominated Postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance.<br> Appointment is subject to formal nomination to and acceptance by BCAA.<br> Mandatory • Thorough knowledge of the AOC holder's ground operations concept and the applicable Bahrain ANTR and BCAA AOC certification requirements At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position Knowledge of the applicable Bahrain ANTR and BCAA requirements, dangerous-goods regulations and ground-handling standards Comprehensive knowledge of the applicable Bahrain ANTR and BCAA requirements, the AOC holder's operations and its management/compliance system Must be acceptable to BCAA following formal assessment Desirable • Working knowledge of IATA AHM / IGOM.<br> • Experience managing third-party ground-handling providers.<br> • Station or AOC start-up experience.<br></span> </div>
<p><h4>Project summary</h4>
<p>The Global Contingency Support Services Program delivers integrated logistics, operations, and site support across NSA Bahrain, ISA Air Base, Jebel Ali, and Oman. The program ensures mission readiness through coordinated multi-site execution, standardized processes, and responsive surge capability. Managed under the leadership of the Project Manager, it focuses on operational efficiency, compliance, and continuity of services in dynamic austere and contingency environments.</p>
<h4>Job summary</h4>
<p>Provide leadership and oversight for global contingency support operations across NSA Bahrain, ISA Air Base, Jebel Ali, and Oman locations, ensuring operational readiness, mission execution, and contract compliance across multiple sites. This role serves as the primary operational liaison to the Project Manager and customer, overseeing logistics, facilities, subcontractor performance, staffing, budgeting, and day-to-day site support activities in a dynamic operational environment.</p>
<p>The position is responsible for coordinating multi-site operations, monitoring program execution against contractual and operational requirements, managing program resources in alignment with the Basis of Estimate (BOE), and ensuring timely completion of all scheduled work. The successful candidate will maintain strong customer relationships, provide regular operational reporting including SITREPs, and support continuity of operations through effective planning, communication, and oversight.</p>
<h4>Roles and responsibilities</h4>
<ul>
<li>Coordinate logistics, facilities, and site support services across NSA Bahrain, ISA Air Base, Jebel Ali, and Oman</li>
<li>Ensure operational readiness and mission support across all assigned locations</li>
<li>Maintain compliance with contract requirements and performance standards</li>
<li>Serve as the primary point of contact reporting directly to the Project Manager</li>
<li>Oversee and support multi-site operations to ensure efficient execution</li>
<li>Prepare and deliver daily SITREPs outlining operational status, risks, and key updates</li>
<li>Track project costs and monitor completion of work against established plans</li>
<li>Manage subcontractors to ensure performance, compliance, and timely execution</li>
<li>Ensure proper staffing by managing and maintaining an appropriate labor force</li>
<li>Manage and maintain the program budget in alignment with the Basis of Estimate (BOE)</li>
<li>Conduct regular meetings with the customer to ensure continuity of operations</li>
<li>Foster and maintain a positive customer relationship</li>
<li>Ensure all scheduled work is completed on time, within scope, and to quality standards</li>
</ul>
<h4>Basic qualifications</h4>
<ul>
<li>Must have a high school diploma</li>
<li>10 years combined management, facilities, trades, or construction experience</li>
<li>Ability to obtain and maintain Secret Clearance</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Experience with facilities maintenance</li>
<li>Experience with managing projects</li>
<li>O&M background</li>
</ul>
<h4>KBR benefits</h4>
<p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The General Manager – Operations is responsible for providing executive leadership and strategic direction across all manufacturing and operational functions of the organization. This role carries full accountability for operational performance, manufacturing excellence, financial results, workforce leadership, safety, quality, customer satisfaction, and long-term business growth.
The position is responsible for leading a large-scale manufacturing operation by developing and executing operational strategies that maximize productivity, improve profitability, optimize assets, and enhance customer service while maintaining world-class standards in quality, safety, and operational excellence.
The successful candidate will be an accomplished manufacturing executive with extensive experience leading complex industrial operations, driving transformational change, and developing high-performing teams within a continuous manufacturing environment.
<br>The General Manager – Operations is accountable for the overall management and performance of the manufacturing facility, ensuring alignment with the organization's strategic objectives while achieving operational excellence across all business functions.</p><p>The role oversees Production, Engineering, Maintenance, Planning, Procurement, Supply Chain, Warehousing, Quality, Health & Safety, and other operational support functions to ensure the efficient delivery of business objectives.</p><p>The position is expected to drive continuous improvement initiatives, optimize operational efficiency, lead capital investment projects, implement digital transformation initiatives, and build a high-performance organizational culture that supports sustainable business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Executive Leadership</strong></p><p>The General Manager – Operations shall:</p><ul><li><p>Develop and implement the overall operational strategy in alignment with corporate objectives.</p></li><li><p>Provide executive leadership across all manufacturing and operational functions.</p></li><li><p>Establish annual operational objectives and monitor business performance.</p></li><li><p>Drive a culture of operational excellence, accountability, innovation, and continuous improvement.</p></li><li><p>Ensure alignment between operational priorities and long-term business strategy.</p></li><li><p>Lead organizational transformation initiatives to improve competitiveness and sustainable growth.</p></li><li><p>Build and maintain a high-performing leadership team.</p></li><li><p>Represent the company with customers, suppliers, government authorities, and strategic stakeholders.</p></li></ul><p><strong> </strong></p><p><strong>2. Manufacturing Operations</strong></p><p>The General Manager is responsible for ensuring the safe, efficient, and profitable operation of the manufacturing facility by:</p><ul><li><p>Leading daily manufacturing operations to achieve production targets.</p></li><li><p>Maximizing plant productivity while maintaining world-class quality standards.</p></li><li><p>Ensuring manufacturing resources are effectively utilized.</p></li><li><p>Eliminating operational bottlenecks.</p></li><li><p>Monitoring Overall Equipment Effectiveness (OEE).</p></li><li><p>Driving Lean Manufacturing initiatives across all production areas.</p></li><li><p>Improving manufacturing efficiency through operational excellence programs.</p></li><li><p>Supporting business expansion through increased production capacity.</p></li><li><p>Monitoring plant performance using operational KPIs.</p></li><li><p>Ensuring uninterrupted production through effective cross-functional coordination.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Production Target Achievement</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>On-Time Delivery</p></li><li><p>Production Efficiency</p></li><li><p>Material Yield Improvement</p></li><li><p>Scrap Reduction</p></li></ul><p><strong>3. Production Excellence</strong></p><p>The role will:</p><ul><li><p>Ensure manufacturing processes consistently achieve customer specifications.</p></li><li><p>Optimize production scheduling and resource allocation.</p></li><li><p>Improve manufacturing flexibility to meet changing customer demands.</p></li><li><p>Reduce production losses through continuous improvement initiatives.</p></li><li><p>Drive process standardization across production operations.</p></li><li><p>Promote operational discipline and best manufacturing practices.</p></li><li><p>Monitor production performance and implement corrective actions where necessary.</p></li><li><p>Ensure product quality remains a key operational priority.<br><strong>4. Engineering & Maintenance Leadership</strong></p><p>The General Manager shall provide strategic leadership for Engineering and Maintenance functions by:</p><ul><li><p>Developing long-term asset management strategies.</p></li><li><p>Ensuring maximum equipment availability and reliability.</p></li><li><p>Supporting preventive, predictive, and reliability-centered maintenance programs.</p></li><li><p>Driving Total Productive Maintenance (TPM) initiatives.</p></li><li><p>Managing capital replacement and equipment modernization plans.</p></li><li><p>Improving plant reliability through engineering innovation.</p></li><li><p>Supporting automation and process optimization initiatives.</p></li><li><p>Ensuring engineering projects are completed safely, on schedule, and within budget.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Equipment Availability</p></li><li><p>MTBF</p></li><li><p>MTTR</p></li><li><p>Preventive Maintenance Compliance</p></li><li><p>Reduction in Unplanned Downtime</p></li><li><p>Engineering Project Delivery</p></li></ul><p><strong>5. Supply Chain, Procurement & Logistics</strong></p><p>The General Manager is responsible for ensuring an integrated and efficient supply chain that supports uninterrupted manufacturing operations while optimizing cost, inventory, and supplier performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Develop and oversee the organization's supply chain strategy.</p></li><li><p>Ensure timely procurement of raw materials, spare parts, consumables, and services.</p></li><li><p>Lead strategic sourcing initiatives to optimize procurement costs and supplier performance.</p></li><li><p>Ensure effective inventory planning and warehouse management.</p></li><li><p>Monitor inbound and outbound logistics to support production and customer requirements.</p></li><li><p>Develop strong relationships with strategic suppliers and business partners.</p></li><li><p>Ensure procurement activities comply with company policies and governance requirements.</p></li><li><p>Drive continuous improvement across procurement, logistics, and inventory management processes.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Supplier On-Time Delivery</p></li><li><p>Procurement Cost Savings</p></li><li><p>Inventory Accuracy</p></li><li><p>Inventory Turnover</p></li><li><p>Logistics Performance</p></li><li><p>Stock Availability<br><br><strong>6. Quality & Operational Excellence</strong></p><p>The General Manager shall ensure that the organization consistently delivers products that meet customer expectations and international quality standards while fostering a culture of continuous improvement.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Promote a company-wide quality culture.</p></li><li><p>Ensure compliance with customer specifications and international standards.</p></li><li><p>Support Quality Management Systems (ISO and other applicable standards).</p></li><li><p>Lead continuous improvement initiatives across all operational areas.</p></li><li><p>Monitor quality performance and customer feedback.</p></li><li><p>Drive corrective and preventive action programs.</p></li><li><p>Promote Lean Manufacturing, Six Sigma, TPM, and Operational Excellence methodologies.</p></li></ul><p><strong>Success Measures</strong></p><ul><li><p>Customer Satisfaction</p></li><li><p>Internal Rejection Rate</p></li><li><p>Customer Complaints</p></li><li><p>Cost of Poor Quality</p></li><li><p>First Pass Yield</p></li><li><p>Audit Compliance</p><br><p><br></p></li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Metallurgical Engineering, or a related discipline.</p></li><li><p>MBA or Master's Degree in Business Administration, Operations Management, Engineering Management, or a related field is highly preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum <strong>20 years</strong> of progressive experience within large-scale manufacturing or heavy industrial environments.</p></li><li><p>Minimum <strong>10 years</strong> in a senior executive leadership role.</p></li><li><p>Proven experience managing multi-functional manufacturing operations.</p></li><li><p>Experience in cable manufacturing, aluminium, copper, metals, mining, smelters, or other continuous process industries is highly preferred.</p></li><li><p>Strong experience leading large, multicultural teams.</p></li><li><p>Demonstrated success in driving operational transformation, productivity improvement, and business growth.</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic Leadership</p></li><li><p>Business Acumen</p></li><li><p>Change Management</p></li><li><p>Decision Making</p></li><li><p>Financial Management</p></li><li><p>Stakeholder Management</p></li><li><p>People Development</p></li><li><p>Risk Management</p></li><li><p>Coaching & Mentoring</p></li><li><p>Executive Communication</p></li></ul><p><strong>Technical Competencies</strong></p><ul><li><p>Manufacturing Operations</p></li><li><p>Lean Manufacturing</p></li><li><p>Six Sigma</p></li><li><p>Total Productive Maintenance (TPM)</p></li><li><p>Total Quality Management (TQM)</p></li><li><p>Production Planning</p></li><li><p>Supply Chain Management</p></li><li><p>Asset Reliability</p></li><li><p>Operational Excellence</p></li><li><p>ERP Systems (Oracle, SAP, Microsoft Dynamics or equivalent)</p></li><li><p>Budget & Cost Management</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Plant Productivity</p></li><li><p>Overall Equipment Effectiveness (OEE)</p></li><li><p>Production Target Achievement</p></li><li><p>Manufacturing Cost per Unit</p></li><li><p>EBITDA</p></li><li><p>On-Time Delivery (OTD)</p></li><li><p>Customer Satisfaction</p></li><li><p>Equipment Availability</p></li><li><p>Inventory Accuracy</p></li><li><p>Procurement Cost Savings</p></li><li><p>Employee Engagement</p></li><li><p>Safety Performance (LTIFR / TRIR)</p></li><li><p>Capital Project Delivery</p></li><li><p>ERP Adoption</p></li><li><p>Continuous Improvement Savings</p></li></ul><br><p></p></section>
<p><h4>Company overview</h4>
<p>Beyond is the world's first premium leisure airline. As we continue to expand our regulatory and operational footprint, we are establishing a Bahrain Air Operator Certificate (AOC) under the oversight of the Bahrain Civil Aviation Affairs (BCAA). We are seeking a nominated postholder flight operations to lead the development, certification and oversight of the flight operations function for our Bahrain AOC, based in Manama, Bahrain.</p>
<h4>Role summary</h4>
<p>The nominated postholder flight operations is appointed by, and reports to, the accountable manager, and is responsible for:</p>
<ul>
<li>Ensuring safe and efficient flight operations and remaining in compliance with the applicable Bahrain Air Navigation Technical Regulations (ANTR) and BCAA requirements for the operational area under your responsibility</li>
<li>Determining flight operational standards, practices and safety policy, ensuring compliance with the applicable regulations and the AOC, and providing effective standard operating procedures</li>
<li>Defining the flight operations budget and overseeing flight operations support, including crew scheduling and operations control</li>
<li>Assessing and reviewing route and aerodrome selection and flight-crew competency, and liaising with the nominated postholder – ground operations on new airports and handling requirements</li>
<li>Issuing, or delegating the issue of, operations manual parts A, B and C, the cabin safety manual and the cabin operations manual, and implementing new BCAA/EASA/ICAO requirements, in coordination with compliance monitoring</li>
<li>Leading crew resource management and implementing the department safety management system (SMS) under the safety manager</li>
</ul>
<h4>Requirements</h4>
<p>This is a nominated postholder position under the applicable Bahrain Air Navigation Technical Regulations (ANTR) and associated BCAA requirements and guidance. Appointment is subject to formal nomination to and acceptance by BCAA.</p>
<h5>Mandatory</h5>
<ul>
<li>Hold, or have held, a valid flight crew licence (ATPL/CPL) with ratings appropriate to a type of operation conducted under the AOC (Bahrain CAR-OPS / ORO.AOC.135)</li>
<li>At least 5 years' relevant work experience, of which at least 2 years in the aeronautical industry in an appropriate position (Bahrain CAR-OPS / ORO.AOC.135)</li>
<li>Practical experience and expertise in the application of aviation safety standards and safe operating practices</li>
<li>Thorough knowledge of the applicable Bahrain ANTR and BCAA requirements, operations manual structure and flight-time-limitation schemes</li>
<li>Must be acceptable to BCAA following formal assessment</li>
</ul>
<h5>Desirable</h5>
<ul>
<li>Current or recent command on the Airbus A320/A321 family</li>
<li>Prior experience as a nominated postholder / a new-AOC stand-up</li>
<li>ICAO English Level 4 or above where operational</li>
</ul>
<h4>Benefits</h4>
<p>A competitive package with relocation support where applicable, and the opportunity to build a premium airline certificate from the ground up as part of a fast-growing multi-AOC group.</p>
<p>If you do not receive a response from us within 4 weeks of submitting your application, please consider your application to be unsuccessful due to the high volume of applications we receive.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p><b>Job Overview: </b>We are looking for a talented Events Operation Manager with 1-3 years of proven experience, specifically in managing both mega and small events and possessing expertise in ticketing management. The ideal candidate is a Saudi national passionate about the events industry, eager to contribute their skills to our team, and has a keen interest in being part of impactful events across the region.</p><p>The Event Operations Manager will work within the Operations Team where the primary focus of the role is to ensure that all activity events are accurately recorded, consolidated and reported against such that accurate KPI reporting is achieved.</p><p>Key Responsibilities</p><ul><li>Oversee the entire event operation, including planning, coordination, and execution of mega and small events, ensuring seamless execution and client satisfaction.</li><li>Utilize your ticketing expertise to effectively manage ticketing processes and operations as an integral part of the event scope.</li><li>Collaborate closely with internal teams and external stakeholders to coordinate ticket sales, distribution, and tracking, ensuring a smooth ticketing experience for attendees.</li><li>Leverage your experience in managing mega events, small events, or both, to streamline processes and optimize resource allocation based on the event scale and requirements.</li><li>Work with vendors, contractors, and partners to negotiate contracts and manage relationships, focusing on cost-effectiveness and high-quality services.</li><li>Provide insights and strategic input to align event strategies with the company's objectives and enhance overall event experiences.</li><li>Conduct post-event evaluations to analyze success, gather feedback, and derive actionable insights for future events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of proven experience in event operations, specializing in both mega and small events.</li><li>Bachelor's degree in Event Management, Business Administration, or a related field.</li><li>Technical background in software, hardware, or network is a significant advantage.</li><li>Strong understanding and experience in managing ticketing operations as a part of the event scope.</li><li>Previous experience in working in Riyadh or Jeddah, especially during the event seasons, is a plus.</li><li>Experience in working on F1 events or any international events is a significant advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>The operational leader responsible for delivering exceptional food and beverage experiences across the club.<br> The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture.<br> The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc).<br> Responsibilities 1.<br> Food & beverage operations Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery Maintain consistently high standards of service, presentation, cleanliness, and guest experience Develop, implement, and continuously improve operational procedures and service standards Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations Actively manage service during peak trading periods and high-profile club events 2.<br> Events & banquet operations Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations Collaborate with the Events team to ensure successful planning and flawless execution Ensure appropriate staffing, equipment, and operational readiness for large-scale events Maintain exceptional service standards across both day-to-day operations and special events 3.<br> Team leadership & people management Lead, coach, and develop supervisors and operational teams across multiple outlets Build a strong service culture focused on hospitality, accountability, and continuous improvement Manage workforce planning, scheduling, and staffing levels in line with operational demand Conduct regular performance reviews, coaching sessions, and training initiatives Foster collaboration between front-of-house and back-of-house teams 4.<br> Financial & operational performance Manage departmental budgets while controlling labour, food, and beverage costs Monitor operational performance through KPIs and management reporting Identify opportunities to improve efficiency, increase revenue, and reduce waste Ensure inventory, purchasing, and stock control processes are effectively managed Support forecasting and business planning alongside senior management 5.<br> Member & guest experience Champion a service-first culture that delivers exceptional member and guest satisfaction Respond proactively to feedback and resolve service issues in a timely and professional manner Continuously identify opportunities to elevate the club's hospitality offering Build strong relationships with members and regular guests to enhance loyalty and engagement 6.<br> Compliance & quality assurance Ensure full compliance with food safety, hygiene, and health & safety regulations Maintain HACCP standards and ensure all operational procedures are consistently followed Conduct regular operational audits across all outlets Ensure compliance with company policies, licensing requirements, and brand standards Candidate profile Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline 5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments Minimum 3 years in a leadership role managing multiple outlets and large operational teams Demonstrated experience overseeing banquet, conference, or large-scale event operations Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous HACCP or Food Safety certification is desirable Operational leadership and execution Guest-centric mindset with a passion for service excellence Commercial and financial acumen Team leadership, coaching, and people development Planning, organisation, and resource management Event and banquet operations management Problem-solving and sound decision-making under pressure Strong communication and stakeholder management Attention to detail and commitment to quality Adaptability and ability to thrive in a fast-paced hospitality environment</span> </div>
<p>Role Details Are you an experienced Service Leader with a strong background in the automotive industry? This is an exciting opportunity to lead a state-of-the-art aftersales operation in Bahrain . You will be a hands-on leader who is happy to lead by example, working closely with your team to achieve strong results. Your attention to detail will be important in managing manufacturer KPIs, and your ability to support and develop your team will help improve performance across the department. The main priority is providing an excellent customer experience while maintaining strong KPI performance.</p><p>The Role</p><ul><li>Lead and develop a high-performing aftersales team within a modern facility</li><li>Drive performance against manufacturer KPIs and internal targets</li><li>Maintain a strong focus on customer satisfaction and service excellence</li><li>Implement continuous improvement initiatives across processes and people</li><li>Take a hands-on approach to leadership, supporting the team on the ground</li><li>Develop and maintain strong relationship with OEM</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in Aftersales or Service Management within a premium automotive dealership</li><li>Strong understanding of manufacturer KPIs and performance management</li><li>A detail-oriented approach with excellent organisational skills</li><li>Demonstrated leadership and coaching ability to develop high-performing teams</li><li>Excellent communication skills, both written and verbal, fluency in English is essential</li><li>Experience with premium automotive brands is required</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><b><span><span>Role: SAP Associate Service Delivery Manager</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Years of Experience:</span></span></b><span><span> 8-10 Years</span></span></span></span></span></p><br>
<br>
<p><span><span><span><b><span><span>Location:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Shifts:</span></span></b><span><span> TBD</span></span></span></span></span></p><br>
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<p><span><span><span><b><span><span><span>Job Summary:</span></span></span></b></span></span></span></p><br>
<p><span><span><span><span><span>The SAP Associate Service Delivery Manager is responsible for managing end-to-end SAP application support services for a large enterprise account, with a strong focus on service excellence, stakeholder management, and operational efficiency. This role acts as the single point of contact for the customer and internal teams, ensuring consistent delivery of high-quality support services aligned with SLAs, business priorities, and customer expectations.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Reporting to the Account Director, the role requires strong experience in SAP support delivery, ITIL-based service management, and team leadership across onsite and offshore models. The ideal candidate will have proven expertise in managing 24x7 support environments, driving process improvements, and ensuring high customer satisfaction, particularly within public sector engagements.</span></span></span></span></span></p><br>
<p><span><span><span><b><span><span>Key Skills </span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Must Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>8+ years of experience in IT consulting/services, with at least 5 years in Service Delivery Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Proven experience in managing SAP application support and/or SAP AMS engagements</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of ITIL processes (Incident, Problem, Change Management)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in managing SLAs, service metrics, and continuous improvement initiatives</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong stakeholder management skills, including client-facing experience at senior levels</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience managing onsite, offshore, and distributed teams (including 24x7 support models)</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong people management skills including team development, retention, and performance management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in handling customer escalations and driving resolution within defined SLAs</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong commercial awareness including gross margin and cost management</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent communication, reporting, and coordination skills</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Nice to Have</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span>ITIL certification (strongly preferred)</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in Public Sector projects</span></span></span></span></span></li>
<li><span><span><span><span><span>Domain knowledge in Finance / Tax</span></span></span></span></span></li>
<li><span><span><span><span><span>Postgraduate qualification in Management</span></span></span></span></span></li>
<li><span><span><span><span><span>Experience in SAP change management and enhancement delivery</span></span></span></span></span></li>
<li><span><span><span><span><span>Exposure to audit, compliance, and governance frameworks</span></span></span></span></span></li>
<li><span><span><span><span><span>Familiarity with automation and service improvement tools</span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Key Responsibilities</span></span></b></span></span></span></p><br>
<p><span><span><span><b><span><span>Service Delivery Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Own and manage end-to-end SAP application support delivery, ensuring adherence to SLAs, KPIs, and quality benchmarks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the single point of contact for the customer, ensuring effective communication and service alignment </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive incident resolution, service requests, and problem management processes </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Monitor service performance, identify improvement opportunities, and implement process enhancements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure timely escalation and resolution of issues as per the defined escalation matrix </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Conduct regular service reviews, including weekly/monthly reporting and steering committee meetings </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Track and manage commercial aspects including billing, cost control, and gross margin </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Stakeholder & Customer Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Build and maintain strong relationships with customer stakeholders and act as a trusted advisor </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Manage customer expectations, feedback, and escalations proactively </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive customer satisfaction initiatives, including CSAT surveys and improvement plans </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Provide regular updates to stakeholders on service performance, risks, and improvements </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Team & People Management</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Lead and manage onsite and offshore SAP support teams, including 24x7 operations </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define shift rosters and ensure optimal resource utilization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Act as the primary point of contact for team members and ensure effective communication </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive team engagement, performance management, and retention while minimizing attrition risks </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Collaborate with resource management teams for proactive staffing and hiring decisions </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure effective knowledge transfer and capability building within the team </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Process & Governance</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Implement and drive ITIL-based service management processes across incident, problem, and change management </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Ensure adherence to internal and external compliance requirements </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Support internal and external audits and ensure process readiness </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive quality initiatives and promote a culture of continuous improvement </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Define and enhance processes to improve efficiency, service quality, and customer value </span></span></span></span></span></span></li>
</ul> <p><span><span><span><b><span><span>Operational Excellence & Continuous Improvement</span></span></b></span></span></span></p><br>
<ul>
<li><span><span><span><span><span><span>Identify opportunities for automation, efficiency, and service optimization </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Drive proactive problem management and root cause analysis </span></span></span></span></span></span></li>
<li><span><span><span><span><span><span>Recommend system impro</span></span></span></span></span></span></li></ul> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li>
<li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience.</li>
<li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance.</li>
<li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales.</li>
<li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Description</h4>
<p>We are looking for a proactive and analytical project manager to support the performance and growth of a leading destination in Bahrain.</p>
<p>In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.</p>
<h4>Main responsibilities</h4>
<ul>
<li>Analyze visitor, membership, and revenue data to identify trends and opportunities.</li>
<li>Monitor customer behavior, including patterns and spending habits.</li>
<li>Prepare reports and dashboards to track business performance and key metrics.</li>
<li>Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li>
<li>Support the implementation and tracking of business improvement initiatives.</li>
<li>Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li>
<li>Evaluate the effectiveness of promotions, events, and new initiatives.</li>
<li>Conduct market research and benchmark industry trends and best practices.</li>
<li>Provide ad-hoc analysis and operational support to management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>2-5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Advanced proficiency in Microsoft Excel or Google Sheets.</li>
<li>Ability to interpret data and translate insights into practical recommendations.</li>
<li>Strong organizational and project coordination skills.</li>
<li>Excellent communication and stakeholder management abilities.</li>
<li>Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li>
<li>Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li>
<li>Based in Bahrain.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The hospitality & guest experience manager is the custodian of the club's member and guest experience. Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club. Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.</p>
<p>Working cross-functionally, the hospitality & guest experience manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.</p>
<h4>Responsibilities</h4>
<p><strong>1. Member & guest experience</strong></p>
<ul>
<li>Build meaningful relationships with members, understanding their preferences, expectations, and feedback</li>
<li>Ensure every member interaction reflects the standards of a luxury private club</li>
<li>Personally engage with members throughout the club, maintaining a visible presence across facilities</li>
<li>Resolve member concerns promptly, professionally, and with a service recovery mindset</li>
<li>Identify opportunities to surprise and delight members through personalised experiences</li>
<li>Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations</li>
</ul>
<p><strong>2. Hospitality operations & service excellence</strong></p>
<ul>
<li>Establish, implement, and continuously improve hospitality standards across all member-facing areas</li>
<li>Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces</li>
<li>Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness</li>
<li>Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices</li>
<li>Monitor daily operations to ensure a seamless member journey across every department</li>
</ul>
<p><strong>3. Cross-functional service leadership</strong></p>
<ul>
<li>Partner closely with food & beverage, golf operations, facilities, housekeeping, events, membership, and reception teams to deliver a unified member experience</li>
<li>Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions</li>
<li>Identify service gaps and lead cross-department initiatives to improve the overall club experience</li>
<li>Promote collaboration and accountability for service excellence across the organisation</li>
</ul>
<p><strong>4. Quality assurance & continuous improvement</strong></p>
<ul>
<li>Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards</li>
<li>Conduct regular mystery audits and operational walkthroughs</li>
<li>Analyse member feedback, complaints, and trends to identify improvement opportunities</li>
<li>Lead service improvement projects and monitor implementation across departments</li>
<li>Benchmark the club against leading luxury hospitality and private club standards</li>
</ul>
<p><strong>5. Training & service culture</strong></p>
<ul>
<li>Champion a hospitality-first culture throughout the organisation</li>
<li>Design and deliver customer service training programmes for all member-facing employees</li>
<li>Coach managers and supervisors on luxury service delivery and member engagement</li>
<li>Reinforce standards through regular observations, coaching, and feedback</li>
<li>Recognise and celebrate exceptional service across teams</li>
</ul>
<p><strong>6. Club ambience & member engagement</strong></p>
<ul>
<li>Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment</li>
<li>Work with marketing, membership, and events teams to enhance member engagement initiatives</li>
<li>Support the delivery of exclusive member experiences and hospitality activations</li>
<li>Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in hospitality management, hotel management, tourism, business administration, or a related discipline</li>
<li>5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations</li>
<li>Proven experience in guest relations, front office, hospitality operations, or luxury service management</li>
<li>Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks</li>
<li>Experience leading cross-functional service improvement initiatives</li>
<li>Exceptional interpersonal, communication, and relationship-building skills</li>
<li>Comfortable engaging with senior executives, VIPs, members, and international guests</li>
<li>Experience designing service standards and delivering hospitality training is highly desirable</li>
</ul></p><p></p>
<p> <strong>SUMMARY</strong> </p> <p>The Director of Operations will provide leadership for all the day to day operations of the hotel including the Kitchen, Banqueting, Restaurants, Executive Lounge, Room Service, Stewarding, Food & Beverage Cost Control, Front Office, Concierge, Housekeeping, Loyalty, Security and Recreation (Spa and Gym where applicable) in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.</p> <p>It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.</p> <p> </p> <p> <strong>KEY RESPONSIBILITIES</strong> </p> <p> Recruiting, training and supervising staff</p> <p> Managing budgets</p> <p> Maintaining statistical and financial records</p> <p> Planning maintenance work, events and room bookings</p> <p> Handling customer complaints and quires</p> <p> Promoting and marketing the business</p> <p> Ensuring compliance with health and safety legislation and licensing laws</p> <p> <strong>Leadership</strong> </p> <p> Maintaining a business environment based on the Code of Conduct and Company Vision</p> <p> Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances</p> <p> Responsible for People leadership of direct reports (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counseling / disciplinary issues.</p> <p> Conduct regular coaching sessions/1:1s with direct reports</p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Human Resources</strong> </p> <p> Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. E.g. AES, Success Matters, Probation reviews etc.</p> <p> Ensure that the administration of the probation review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties</p> <p> Talent Reviews taken place as per the communicated timeline and are live in the business</p> <p> Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged</p> <p> Manage the AES process,ensure that the follow up meetings are done and the associates have timely feedback.</p> <p> Conduct interviews for relevant roles in conjunction with HR</p> <p> Review manning and re-recruitment of all positions in conjunction with HR</p> <p> Ensure that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback</p> <p> Support WYNcom with quarterly People, Community and Sustainability engagement events</p> <p> </p> <p> <strong>Communication</strong> </p> <p> To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.</p> <p> Conducted documented 121 s with all direct reports</p> <p> Share all relevant information with GM & HR in 121 s</p> <p> Quarterly Hotel Meeting</p> <p> </p> <p> <strong>Finance</strong> </p> <p> Plan and track departmental budget </p> <p> Plan and track departmental holidays and lieu days as per the needs of the business</p> <p> Review with the Finance Leader/HR Leader the payroll figures</p> <p> Ensure that the payroll is submitted to HR on the agreed date</p> <p> </p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Count on Me! service culture to be responsive, respectful and deliver a great experience to our customers, guests, partners and communities as well as to each other.</p> <p> </p> <p> <strong>Experience, Certification & Education</strong> </p> <p> <strong> </strong> </p> <p> Bachelor s degree in Hospitality</p> <p> 5+ years experience in Hotel Management</p> <p> Strong knowledge of hospitality software and MS office</p> <p> </p> <p> </p> <p>Any other reasonable duties as directed by the Cluster General Manager</p>","experience_needed":"<p> </p>","
<p><h4>Position objective</h4>
<p><strong>Achieve company objectives</strong>, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.<br>
Implement operating procedures at the store as per the company and brand standards.<br>
Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br>
Provide feedback to the area manager and operations manager with regards to employees and products.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Brief and guide the staff on achievement of the daily / weekly / monthly sales target.</li>
<li>Must be fashionable, well-groomed, and possess up-to-date product knowledge to ensure minimal stock loss.</li>
<li>Maintain knowledge of new products, trends, and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li>
<li>Ensure minimal stock loss and manage stockrooms.</li>
<li>Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered to by all the staff at all times.</li>
<li>Apply creative techniques to achieve or exceed the store sales target.</li>
<li>Ensure required stock levels are maintained to maximize sales.</li>
<li>Conduct weekly audits of the store administration and resolve discrepancies if any.</li>
<li>Manage the daily roster, leave, and grievances of the retail staff.</li>
<li>Maintain the visual merchandising standards at the stores at all times as per set VM standards.</li>
<li>Promote the club apparel loyalty program of the company for repeat sales.</li>
<li>Supervise the store and provide feedback to the area manager with regards to the employees and products.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Stay updated about the various brands of the group for suggestive selling to the customers.</li>
<li>Take end-to-end store operations responsibility.</li>
<li>Be physically fit to stand for extended hours and perform heavy lifting.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations, and large-scale events (golf tournaments, weddings, corporate functions, etc). Responsibilities</p><p>1. Food & beverage operations</p><ul><li>Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery</li><li>Maintain consistently high standards of service, presentation, cleanliness, and guest experience</li><li>Develop, implement, and continuously improve operational procedures and service standards</li><li>Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations</li><li>Actively manage service during peak trading periods and high-profile club events</li></ul><p>2. Events & banquet operations</p><ul><li>Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations</li><li>Collaborate with the Events team to ensure successful planning and flawless execution</li><li>Ensure appropriate staffing, equipment, and operational readiness for large-scale events</li><li>Maintain exceptional service standards across both day-to-day operations and special events</li></ul><p>3. Team leadership & people management</p><ul><li>Lead, coach, and develop supervisors and operational teams across multiple outlets</li><li>Build a strong service culture focused on hospitality, accountability, and continuous improvement</li><li>Manage workforce planning, scheduling, and staffing levels in line with operational demand</li><li>Conduct regular performance reviews, coaching sessions, and training initiatives</li><li>Foster collaboration between front-of-house and back-of-house teams</li></ul><p>4. Financial & operational performance</p><ul><li>Manage departmental budgets while controlling labour, food, and beverage costs</li><li>Monitor operational performance through KPIs and management reporting</li><li>Identify opportunities to improve efficiency, increase revenue, and reduce waste</li><li>Ensure inventory, purchasing, and stock control processes are effectively managed</li><li>Support forecasting and business planning alongside senior management</li></ul><p>5. Member & guest experience</p><ul><li>Champion a service-first culture that delivers exceptional member and guest satisfaction</li><li>Respond proactively to feedback and resolve service issues in a timely and professional manner</li><li>Continuously identify opportunities to elevate the club's hospitality offering</li><li>Build strong relationships with members and regular guests to enhance loyalty and engagement</li></ul><p>6. Compliance & quality assurance</p><ul><li>Ensure full compliance with food safety, hygiene, and health & safety regulations</li><li>Maintain HACCP standards and ensure all operational procedures are consistently followed</li><li>Conduct regular operational audits across all outlets</li><li>Ensure compliance with company policies, licensing requirements, and brand standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline</li><li>5 8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments</li><li>Minimum 3 years in a leadership role managing multiple outlets and large operational teams</li><li>Demonstrated experience overseeing banquet, conference, or large-scale event operations</li><li>Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability</li><li>Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous</li><li>HACCP or Food Safety certification is desirable</li><li>Operational leadership and execution</li><li>Guest-centric mindset with a passion for service excellence</li><li>Commercial and financial acumen</li><li>Team leadership, coaching, and people development</li><li>Planning, organisation, and resource management</li><li>Event and banquet operations management</li><li>Problem-solving and sound decision-making under pressure</li><li>Strong communication and stakeholder management</li><li>Attention to detail and commitment to quality</li><li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>VAM Systems is currently looking for Network Administrator for our Bahrain operations with the following skillsets & terms and conditions:</p><p><strong>Responsibilities for Desktop, Servers & Network Administrator:</strong></p><ul><li>Fully support, configure, maintain and upgrade Organization s networks, servers and Desktop.</li><li>Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.</li><li>Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization</li><li>Responsible for the maintenance, configuration, and reliable operation of Microsoft Windows and Exchange Servers.</li><li>Install and upgrade computer components and software, manage virtual servers, and integrate automation processes</li><li>Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues</li><li>Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure</li><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures</li><li>Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li><li>Manages servers to include DNS, DHCP, AD, WDS, backup file servers, FTP, SFTP and print servers.</li><li>Manages network Devices Switch, Router, Firewall etc.</li><li>Monitors network and server data flow, performance and security using a variety of evaluation tools; analyzes data flow patterns; checks network logs to detect intruders; writes scripts to support network monitoring and administration tasks.</li><li>Performs necessary network upgrades, tests hardware and software to ensure optimal network functionality.</li><li>Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses</li><li>Manages security solutions to include firewalls, DLP, anti-virus, anti-spam, anti-malware, and content filtering products; provides security and control measures across multiple computer platforms.</li><li>Ensure network security and connectivity.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Certification: MCSE and CCNA</li></ul><p></p></section>
<p><h4>Description</h4>
<p>The operational leader responsible for delivering exceptional food and beverage experiences across the club. The Food & Beverage Operations Director oversees the day-to-day performance of all F&B outlets, banquets, and events, ensuring operational excellence, outstanding member and guest satisfaction, financial performance, and a high-performing service culture. The role is instrumental in supporting the club's hospitality offering across daily operations and large-scale events (golf tournaments, weddings, corporate functions, etc).</p>
<h4>Responsibilities</h4>
<p><strong>1. Food & beverage operations</strong><br>
Lead the day-to-day operation of all food and beverage outlets, ensuring efficient and seamless service delivery.<br>
Maintain consistently high standards of service, presentation, cleanliness, and guest experience.<br>
Develop, implement, and continuously improve operational procedures and service standards.<br>
Coordinate closely with kitchen, stewarding, procurement, and facilities teams to ensure smooth operations.<br>
Actively manage service during peak trading periods and high-profile club events.</p>
<p><strong>2. Events & banquet operations</strong><br>
Oversee food and beverage operations for tournaments, weddings, corporate functions, member events, and private celebrations.<br>
Collaborate with the Events team to ensure successful planning and flawless execution.<br>
Ensure appropriate staffing, equipment, and operational readiness for large-scale events.<br>
Maintain exceptional service standards across both day-to-day operations and special events.</p>
<p><strong>3. Team leadership & people management</strong><br>
Lead, coach, and develop supervisors and operational teams across multiple outlets.<br>
Build a strong service culture focused on hospitality, accountability, and continuous improvement.<br>
Manage workforce planning, scheduling, and staffing levels in line with operational demand.<br>
Conduct regular performance reviews, coaching sessions, and training initiatives.<br>
Foster collaboration between front-of-house and back-of-house teams.</p>
<p><strong>4. Financial & operational performance</strong><br>
Manage departmental budgets while controlling labour, food, and beverage costs.<br>
Monitor operational performance through KPIs and management reporting.<br>
Identify opportunities to improve efficiency, increase revenue, and reduce waste.<br>
Ensure inventory, purchasing, and stock control processes are effectively managed.<br>
Support forecasting and business planning alongside senior management.</p>
<p><strong>5. Member & guest experience</strong><br>
Champion a service-first culture that delivers exceptional member and guest satisfaction.<br>
Respond proactively to feedback and resolve service issues in a timely and professional manner.<br>
Continuously identify opportunities to elevate the club's hospitality offering.<br>
Build strong relationships with members and regular guests to enhance loyalty and engagement.</p>
<p><strong>6. Compliance & quality assurance</strong><br>
Ensure full compliance with food safety, hygiene, and health & safety regulations.<br>
Maintain HACCP standards and ensure all operational procedures are consistently followed.<br>
Conduct regular operational audits across all outlets.<br>
Ensure compliance with company policies, licensing requirements, and brand standards.</p>
<h4>Candidate profile</h4>
<p>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related discipline.<br>
5–8+ years' experience in food and beverage operations within hotels, resorts, golf clubs, country clubs, or other high-volume hospitality environments.<br>
Minimum 3 years in a leadership role managing multiple outlets and large operational teams.<br>
Demonstrated experience overseeing banquet, conference, or large-scale event operations.<br>
Strong commercial acumen with experience managing budgets, labour costs, and food & beverage profitability.<br>
Experience using hospitality POS systems and Microsoft Office; familiarity with ERP systems is advantageous.<br>
HACCP or Food Safety certification is desirable.</p>
<h4>Requirements</h4>
<li>Operational leadership and execution</li>
<li>Guest-centric mindset with a passion for service excellence</li>
<li>Commercial and financial acumen</li>
<li>Team leadership, coaching, and people development</li>
<li>Planning, organisation, and resource management</li>
<li>Event and banquet operations management</li>
<li>Problem-solving and sound decision-making under pressure</li>
<li>Strong communication and stakeholder management</li>
<li>Attention to detail and commitment to quality</li>
<li>Adaptability and ability to thrive in a fast-paced hospitality environment</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Hospitality & Guest Experience Manager is the custodian of the club's member and guest experience.<br> Responsible for delivering a world-class hospitality offering, this role ensures every touchpoint reflects the standards of a five-star private club.<br> Combining exceptional relationship management with operational oversight, the role builds strong connections with members while driving service excellence across all facilities, departments, and events.<br> Working cross-functionally, the Hospitality & Guest Experience Manager champions a culture of genuine hospitality, proactively anticipates member needs, and continuously elevates the club experience through attention to detail, service innovation, and operational excellence.<br> Responsibilities 1.<br> Member & guest experience Build meaningful relationships with members, understanding their preferences, expectations, and feedback Ensure every member interaction reflects the standards of a luxury private club Personally engage with members throughout the club, maintaining a visible presence across facilities Resolve member concerns promptly, professionally, and with a service recovery mindset Identify opportunities to surprise and delight members through personalised experiences Act as the primary hospitality ambassador for members, guests, VIPs, and visiting delegations 2.<br> Hospitality operations & service excellence Establish, implement, and continuously improve hospitality standards across all member-facing areas Conduct regular inspections of restaurants, golf facilities, locker rooms, lounges, reception, academy, retail, and public spaces Ensure facilities consistently meet the highest standards of cleanliness, presentation, ambience, and readiness Develop service standards, SOPs, and quality assurance processes aligned with luxury hospitality best practices Monitor daily operations to ensure a seamless member journey across every department 3.<br> Cross-functional service leadership Partner closely with Food & Beverage, Golf Operations, Facilities, Housekeeping, Events, Membership, and Reception teams to deliver a unified member experience Coordinate operational readiness for tournaments, corporate events, weddings, VIP visits, and member functions Identify service gaps and lead cross-department initiatives to improve the overall club experience Promote collaboration and accountability for service excellence across the organisation 4.<br> Quality assurance & continuous improvement Develop and monitor guest experience KPIs, member satisfaction metrics, and service quality standards Conduct regular mystery audits and operational walkthroughs Analyse member feedback, complaints, and trends to identify improvement opportunities Lead service improvement projects and monitor implementation across departments Benchmark the club against leading luxury hospitality and private club standards 5.<br> Training & service culture Champion a hospitality-first culture throughout the organisation Design and deliver customer service training programmes for all member-facing employees Coach managers and supervisors on luxury service delivery and member engagement Reinforce standards through regular observations, coaching, and feedback Recognise and celebrate exceptional service across teams 6.<br> Club ambience & member engagement Oversee the overall atmosphere and presentation of the club to ensure a welcoming, refined, and memorable environment Work with Marketing, Membership, and Events teams to enhance member engagement initiatives Support the delivery of exclusive member experiences and hospitality activations Ensure seasonal décor, signage, music, amenities, and service touches align with the club's premium positioning Bachelor's degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related discipline 5–8+ years' experience in luxury hospitality, private clubs, five-star hotels, luxury resorts, or premium lifestyle destinations Proven experience in guest relations, front office, hospitality operations, or luxury service management Strong understanding of luxury hospitality standards, member experience, and service excellence frameworks Experience leading cross-functional service improvement initiatives Exceptional interpersonal, communication, and relationship-building skills Comfortable engaging with senior executives, VIPs, members, and international guests Experience designing service standards and delivering hospitality training is highly desirable</span> </div>