Navigation Officer Jobs in Bahrain
277 Jobs Found
<p><h4>Role summary</h4>
<p>The safety inspector is responsible for promoting and maintaining a safe working environment across construction projects by ensuring compliance with company HSSE policies, client requirements, and applicable local regulations. The role involves conducting site inspections, monitoring work activities, identifying hazards, supporting incident prevention initiatives, and fostering a strong safety culture to protect employees, subcontractors, visitors, and project assets.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct routine site inspections and safety audits to ensure compliance with company HSSE policies, project requirements, and applicable legal regulations.</li>
<li>Monitor construction activities to identify unsafe acts, unsafe conditions, and potential hazards, ensuring timely implementation of corrective actions.</li>
<li>Carry out daily toolbox talks, safety briefings, and awareness campaigns to promote safe working practices.</li>
<li>Verify that work permits, risk assessments (RA), job safety analyses (JSA), and method statements are in place before high-risk activities commence.</li>
<li>Inspect scaffolding, lifting operations, excavation works, confined spaces, work at height, electrical works, and other high-risk activities for compliance with safety standards.</li>
<li>Ensure that all personnel use the appropriate personal protective equipment (PPE) and comply with site safety requirements.</li>
<li>Report safety observations, near misses, incidents, and non-conformities, and assist in incident investigations to identify root causes and corrective actions.</li>
<li>Monitor emergency preparedness, including fire prevention measures, emergency equipment, evacuation procedures, and emergency drills.</li>
<li>Maintain accurate HSSE records, inspection reports, safety statistics, and documentation.</li>
<li>Coordinate with project teams, subcontractors, and client representatives to resolve safety issues and improve overall site performance.</li>
<li>Support the implementation of company health, safety, security, and environmental initiatives across all project activities.</li>
<li>Promote environmental protection by monitoring waste management, pollution prevention, housekeeping, and compliance with environmental procedures.</li>
<li>Participate in internal and external HSSE audits and assist in closing audit findings.</li>
<li>Encourage proactive reporting of hazards and contribute to the continuous improvement of the company's HSSE management system.</li>
</ul>
<h4>Qualifications, skills & experience</h4>
<ul>
<li>Diploma or bachelor's degree in occupational health & safety, environmental science, engineering, or a related discipline.</li>
<li>Minimum of 5 years of experience as a safety inspector or safety officer within the construction industry.</li>
<li>Experience in civil, building, infrastructure, industrial, or marine construction projects is preferred.</li>
<li>Professional certification such as NEBOSH International General Certificate (IGC) is mandatory; IOSH Managing Safely or equivalent certifications are advantageous.</li>
<li>Good knowledge of local occupational health and safety regulations and international HSSE standards.</li>
<li>Familiarity with ISO 45001 Occupational Health & Safety Management Systems and ISO 14001 Environmental Management Systems is an advantage.</li>
<li>Strong understanding of hazard identification, risk assessment, incident investigation, and emergency response procedures.</li>
<li>Experience in conducting safety inspections, audits, and preparing HSSE reports.</li>
<li>Excellent observation, communication, and interpersonal skills with the ability to influence safe behaviors at all organizational levels.</li>
<li>Proficiency in Microsoft Office applications and digital HSSE reporting systems.</li>
<li>Strong organizational skills with the ability to work independently and manage multiple site activities.</li>
<li>Excellent written and spoken English; Arabic language skills are an added advantage.</li>
<li>Willingness to work on construction sites and travel between project locations as required.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<p>The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.</p><br><p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><br><p>That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.</p><br><p>Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><br><p>For our business, for clients, and for you</p><br><ul><li><p><span>Department: Compliance </span></p><br></li><li><p><span>Location: Manama, Bahrain </span></p><br></li><li><p><span>Controlled Function: DMLRO (as per CBB Rulebook) </span></p><br></li><li><p><span>Reporting Line: Head of Compliance & MLRO, Bahrain</span></p><br></li></ul><p><span>Role Purpose</span></p><br><p><span>The DMLRO is the approved controlled function responsible for ensuring the Company’s compliance with all applicable AML/CFT and Sanctions requirements under the CBB Rulebook. The role includes acting as the primary contact with the Anti-Financial Crime Directorate (‘’AFCD’’) at the CBB and Financial Intelligence Directorate (‘’FID’’) at the Ministry of Interior and ensuring effective identification, monitoring, and reporting of financial crime risks.</span></p><br><p><span>Responsibilities</span></p><br><ul><li><p><span>Act as the Company’s DMLRO as required under the CBB Rulebook</span></p><br></li><li><p><span>Assist MLRO in discharge of duties</span></p><br></li><li><p><span>Act as MLRO in absence with full delegated authority</span></p><br></li><li><p><span>Ensure timely submission of Suspicious Transaction Reports (‘’STRs’’)</span></p><br></li><li><p><span>Maintain appropriate records of internal reports and decisions</span></p><br></li><li><p><span>Report directly to the Board/Senior Management on AML matters when needed</span></p><br></li><li><p><span>Ensure independence and unrestricted access to information</span></p><br></li><li><p><span>Ensure timely submission of regulatory returns and reporting</span></p><br></li><li><p><span>Assisting on the regulatory Compliance activities and obligations</span></p><br></li><li><p><span>Implement and maintain AML/CFT policies, procedures, and controls aligned with CBB requirements and any other relevant authority.</span></p><br></li><li><p><span>Conduct Annual Compliance Testing</span></p><br></li><li><p><span>Oversee customer due diligence (CDD/EDD) for clients, funds, investors, and related parties</span></p><br></li><li><p><span>Oversee ongoing monitoring, periodic KYC review, and trigger events</span></p><br></li><li><p><span>Oversee sanctions screening and PEP identification, including SOW/SOF requirements</span></p><br></li><li><p><span>Approve reliance on third parties and ensure adequate oversight controls</span></p><br></li><li><p><span>Monitor AML risks arising from outsourcing and delegated arrangements</span></p><br></li><li><p><span>Liaise with regulators, auditors, and relevant stakeholders</span></p><br></li><li><p><span>Ensure timely closure of audit and regulatory findings</span></p><br></li><li><p><span>Deliver AML/CFT training and awareness</span></p><br></li><li><p><span>Assisting the Data Protection Officer with related reporting and obligations</span></p><br></li><li><p><span>Sign-off on High Risk/PEPs</span></p><br></li><li><p><span>Preparing responses to routine, ad-hoc, and urgent information requests from the regulator or relevant stakeholders in a timely and accurate manner</span></p><br></li><li><p><span>Keeping up-to-date with all relevant laws and regulations and communicating regulatory changes and developments to senior management and staff</span></p><br></li></ul><p><span>Qualifications & Experience</span></p><br><ul><li><p><span>Bachelor’s degree in relevant field</span></p><br></li><li><p><span>Professional certification (CAMS/ICA) preferred</span></p><br></li><li><p><span>AML/CFT experience in financial services</span></p><br></li></ul><p><span>Competencies</span></p><br><ul><li><p><span>Strong regulatory judgment and independence</span></p><br></li><li><p><span>Attention to detail</span></p><br></li><li><p><span>Ability to work under pressure</span></p><br></li><li><p><span>Stakeholder management</span></p><br></li><li><p><span>Strong communication skills</span></p><br></li><li><p><span>Ability to ensure compliance while supporting business needs</span></p><br></li><li><p><span>Solutions driven critical thinking, with the ability to adapt to change.</span></p><br></li><li><p><span>Strong English/Arabic Language</span></p><br></li></ul><p><span>What you will get in return:</span></p><br><ul><li><p><span>A high level of visibility within a large organisation on an upwards trajectory</span></p><br></li><li><p><span>Be part of a dynamic and fast-paced team that makes a genuine impact on the</span> <span>business</span></p><br></li><li><p><span>Exposure to all aspects of the business</span></p><br></li></ul><p><u>Disclaimer</u><span>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Main Purpose of Job:</strong></p><br><br><p>The Placement Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards.</p><br><br><br><p>The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><br><br><br><p><strong>Key Responsibilities:</strong></p><br><br><br><p><strong>1. Quotation and Placement Management</strong></p><br><br><ul><li>Receive and review all lead submissions and closed deals from telesales and verify completeness of required information.</li><li>Obtain quotations from approved insurers according to underwriting guidelines and client requirements.</li><li>Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer.</li><li>Negotiate terms, premiums, and special conditions with insurers to secure optimal cover.</li><li>Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li></ul><br><p><strong>2. Policy Administration and Documentation</strong></p><br><br><ul><li>Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system.</li><li>Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients.</li><li>Coordinate with insurers for any discrepancies, corrections, or reissuance.</li><li>Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc).</li><li>Support compliance with PDPL, CBB, and company data handling procedures.</li></ul><br><p><strong>3. Renewal Management</strong></p><br><br><ul><li>Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry.</li><li>Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness.</li><li>Coordinate with telesales or relationship managers to finalize renewal placements.</li><li>Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li></ul><br><p><strong>4. Insurer and Product Relations</strong></p><br><br><ul><li>Maintain strong working relationships with insurer underwriting and operations teams.</li><li>Track insurer response times, turnaround quality, and maintain placement performance metrics.</li><li>Support product development and new insurer onboarding by providing market feedback.</li><li>Stay updated on insurer product offerings, coverage updates, and special promotions.</li></ul><p><strong>5. Operational Excellence and Compliance</strong></p><br><br><ul><li>Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements.</li><li>Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance.</li><li>Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows.</li><li>Participate in training and continuous improvement programs.</li></ul><p><strong>Educational, Skills and Experience:</strong></p><br><br>Required Education and Experience:<ul><li>Bachelor's Degree (Insurance, Business, or related field preferred).</li><li>2-4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><br><p>Qualifications:</p><br><br><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul><br>
<br><br> </div>
<p>Main Purpose of Job: The Insurance Operations Officer for Consumer Lines is responsible for the complete end-to-end placement process of individual (retail) insurance products such as Motor, Home, Travel, and other consumer insurance lines. This includes managing quotations, negotiations, policy issuance, renewals, endorsements, and ensuring compliance with underwriting and operational standards. The role acts as the key link between telesales, insurers, and the internal operations team to guarantee smooth, accurate, and timely placement of all consumer insurance policies</p><p>Key Responsibilities:</p><ol><li>Quotation and Placement Management Receive and review all lead submissions and closed deals from telesales and verify completeness of required information. Obtain quotations from approved insurers according to underwriting guidelines and client requirements. Compare quotations based on coverage, pricing, and insurer performance to support sales teams to recommend the best option for the customer. Negotiate terms, premiums, and special conditions with insurers to secure optimal cover. Confirm placement, prepare cover confirmation, and ensure policy documents are issued correctly and on time.</li><li>Policy Administration and Documentation Ensure all policies (new business, renewals, endorsements, cancellations) are accurately processed in the system. Review policy schedules, certificates, and wordings for accuracy and compliance before releasing to clients. Coordinate with insurers for any discrepancies, corrections, or reissuance. Maintain up-to-date records of all policy transactions within the broker management system (CRM, ERP, etc). Support compliance with PDPL, CBB, and company data handling procedures.</li><li>Renewal Management Review renewal lists and ensure renewal quotations are received from insurers 45 days before expiry. Compare renewal terms vs. prior year coverage and pricing to ensure competitiveness. Coordinate with telesales or relationship managers to finalize renewal placements. Maintain renewal tracker to ensure no lapse in coverage and report renewals progress weekly.</li><li>Insurer and Product Relations Maintain strong working relationships with insurer underwriting and operations teams. Track insurer response times, turnaround quality, and maintain placement performance metrics. Support product development and new insurer onboarding by providing market feedback. Stay updated on insurer product offerings, coverage updates, and special promotions.</li><li>Operational Excellence and Compliance Ensure all placements follow company standard policies and procedures, authorities, and regulatory requirements. Support internal audits, compliance checks, and reconciliations related to premium collection and policy issuance. Provide feedback and recommendations to improve efficiency and data accuracy in placement workflows. Participate in training and continuous improvement programs.</li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Educational, Skills and Experience:</h2><p><strong>Required Education and Experience:</strong></p><ul><li>Bachelor s Degree (Insurance, Business, or related field preferred).</li><li>2 4 years of experience in insurance operations, underwriting, or placement within a broker or insurer.</li><li>Familiarity with motor and consumer lines products is essential.</li><li>Fluency in English; Arabic is an advantage.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical understanding of motor and personal insurance products.</li><li>Excellent coordination and multitasking skills.</li><li>High attention to detail and accuracy in documentation.</li><li>Effective communication and negotiation skills.</li><li>Good command of Excel and CRM or policy management systems.</li><li>Understanding of brokerage workflows and PDPL/CBB compliance.</li><li>Meticulous and process-oriented.</li><li>Proactive in following up and closing pending items.</li><li>Strong sense of ownership and accountability.</li><li>Collaborative and supportive with sales and service teams.</li><li>Committed to service excellence and continuous improvement.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p><p>What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!</p><p>Key Responsibilities</p><ul><li>Government Liaison: Serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li><li>Regulatory Compliance: Ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li><li>License & Permit Management: Manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li><li>Visa & Immigration Processing: Handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li><li>Labor Relations: Coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li><li>Documentation & Records: Maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li><li>Government Portal Administration: Utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li><li>Monitoring Regulatory Changes: Track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li><li>Issue Resolution: Address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li><li>Reporting: Prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li><li>Stakeholder Coordination: Collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li><li>Audit & Compliance Support: Provide documentation and support during government inspections, audits, and compliance reviews.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</li><li>Experience Minimum of 3 5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li><li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li><li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li><li>Skills Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li><li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li><li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li><li>Proficiency in spoken and written Arabic and English.</li><li>Strong working knowledge of Bahrain government portals and e-services.</li><li>Ability to work independently while maintaining confidentiality and professionalism.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p><p>What is in it for you:</p><ul><li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li><li>Ignite your skills with our cutting-edge Academies for rapid professional growth.</li><li>Cultivate your talents and watch your career flourish, locally and globally.</li><li>Drive change through impactful Corporate Social Responsibility activities.</li><li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li><li>Join us on a direct path to success as we skyrocket to new heights!</li></ul><p>Key Responsibilities</p><ul><li>Government Liaison: Serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li><li>Regulatory Compliance: Ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li><li>License & Permit Management: Manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li><li>Visa & Immigration Processing: Handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li><li>Labor Relations: Coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li><li>Documentation & Records: Maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li><li>Government Portal Administration: Utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li><li>Monitoring Regulatory Changes: Track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li><li>Issue Resolution: Address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li><li>Reporting: Prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li><li>Stakeholder Coordination: Collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li><li>Audit & Compliance Support: Provide documentation and support during government inspections, audits, and compliance reviews.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</li><li>Minimum of 3 - 5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li><li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li><li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li><li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li><li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li><li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li><li>Proficiency in spoken and written Arabic and English.</li><li>Strong working knowledge of Bahrain government portals and e-services.</li><li>Ability to work independently while maintaining confidentiality and professionalism.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with top quality food and beverage products through prompt, accurate and personalized service.</p>
<p>This position is based as a cluster role at Downtown Rotana & Majestic Arjaan by Rotana.</p>
<p>As an Environmental Health and Safety (EHS) Officer, your key responsibilities will include:</p>
<ul>
<li>Ensure that the EHS and food safety management system is established , implemented and maintained in accordance with HACCP/ ISO standards as well as local and international regulations.</li>
<li>Provide the top management with the necessary reports on the EHS and food safety management system established within the property along with recommendations for improvement.</li>
<li>Lead or participate in various types of EHS/HACCP/ ISO/Sustainability/OHSMS compliance and/ or management system audits and provide guidance on conformance and corrective actions required.</li>
<li>Establish audit requirements to ensure compliance in food safety, occupational safety & environmental regulations.</li>
<li>Oversee all audit results, evaluate trends, communicate results and establish action plans to ensure hotel remains in compliance with corporate and regulatory requirements.</li>
<li>Participate in incident investigation and document root cause, communicate results and set corrective actions required to prevent reoccurrence.<br>Monitor / identify relevant changes in Sustainability/Health and Safety / Food safety local regulations and laws and update the internal procedures, policies and forms accordingly.</li>
<li>Drive improvement and track goals achievement through collection, analysis and communication of EHS goals and measurements. Review action plans with the Hotel EHS committee to reach the set goals.</li>
<li>Conduct training for all employees on EHS and food safety policies and procedures.<br>Undertake regular EHS and food safety inspections at the workplace and implement corrective action where required.</li>
<li>Ensure that the suppliers / contractors are complying with the EHS & food safety standards through audits and communications.</li>
<li>Manage and control all documents (manuals, policies, procedures, logs etc.) related to EHSMS & food safety and the corresponding reports.</li>
<li>Collaborate with various departments to implement corporate social responsibility activities aimed at contributing positively to the community and environment.</li>
<li>Oversee the implementation and monitoring of Rotana Earth programs within the hotel</li>
<li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li>
<li>Comply with the hotel environmental, health and safety policies and procedures<br><br></li>
</ul>
<p>Occupational Health and Safety responsibilities will include:</p>
<ul>
<li>Develop OHSMS manuals, policies and procedures and review periodically or less if required.</li>
<li>Lead the implementation of OHS System and monitor the system through inspections, meetings e.g., OHS meetings, Management review… with the Head of departments as well as the operational colleagues.</li>
<li>Retain active involvement in periodic reviews and assisting in setting EHS objectives and targets.</li>
<li>Ensure that new employees receive all OHS trainings related to their specific tasks. <br>Report to senior management and sector regulatory authority on the OHSMS performance.</li>
<li>Ensure the Legal requirements are updated, communicated, and implemented throughout the property.</li>
<li>Establish and plan audits and inspections to ensure compliance with OHS regulations.</li>
<li>Oversee and communicate all audit results. Establish action plans to ensure the hotel compliance with OHS regulatory requirements.</li>
<li>Conduct and regularly review the risk assessment for all areas in the hotel in coordination with the concerned departments and implement specific control measures.</li>
</ul> </div>
<p><b>JOB PURPOSE</b> Perform Aviation Safety tasks at the airside to guarantee compliance with the national and international Aviation safety. Rules and regulations and coordinating airside safety activities. Maintains close communication with supervisors regarding any issues that might reveal a weakness or vulnerable area of airside safety that is discovered in the course of monitoring activities. KEY RESPONSIBILITIES Conduct daily apron, Manoeuvring area inspection and weekly stakeholders joint inspections and submit activity reports / check-lists All the inspections and audits shall carried out as per established procedure and checklist forms. Conduct monthly data analysis of safety reports Provide reports on any findings or breaches of the Aviation Safety Regulations or procedures for appropriate action and issue violations when necessary; upload the reports to the Airside Operations Reporting System; follow-up with stakeholders as and when necessary. Implement and monitor compliance of the Foreign Object Debris (FOD) program; Assist with preliminary investigation conducted whenever incident or accident is occurred. Ensure that there is appropriate safe site control in relation to vehicle movement and aircraft parking. Carry out spot checks to record the condition of vehicles and equipment and submit a report to Manager - Aerodrome Safety. Monitor ramp activity and the safe operation of flight turn around operations. Provide good quality customer service while at the same time not compromising Aviation Safety; Assist Senior Officer - Aerodrome Safety when conducting investigations, as and when necessary. Attend emergencies when required and coordinate with Airside Operations, ARFFS, and Ministry of Interior for effective management of emergency situation. Follow the instructions provided by Manager - Aerodrome Safety to ensure safe movement of vehicles, equipment, and personnel. Attend when Aircraft Recovery is taking place and assist with the implementation of recovery procedures in liaison with Airside Operations and ATC. Follow the instructions provided by Manager -Aerodrome Safety to ensure safe recovery/removal process. Maintain Aerodrome Safety databases including driving, inspections, violations, accidents, and incidents Monitor during Back-up Runway operation to ensure safe movement of vehicles and personnel on the service road and Aprons. Monitor and issue violation of vehicles/GSE speed, parking and ensure adherence to Airside speed limits and take necessary corrective action in cases of violation. Attend when low visibility procedures are activated to ensure safe operations (vehicle movement and personnel duties) during low visibility conditions; in liaison with Airside Operations and ATC. Carry out regular spot checks of construction sites to ensure that work permits are available and valid and also inspect the area to ensure that the contractor adheres to airside safety requirements. Carry out inspection other area such as airport perimeter fence, Aerodrome open area. Report any safety related observations (i.e. risk of wildlife entry, poor lighting levels, growing vegetation, damage) to Manager - Aerodrome Safety and as and when relevant.</p><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS Bachelor s degree in Aviation Management, Aviation Safety, Airport Operations, Occupational Health & Safety, or a related field. Knowledge of International Civil Aviation Organization Standards (ICAO), as well as other. National and International aviation safety standards and recommended practices. NEBOSH Certificate, or equivalent, is an advantage. Minimum 2 years experience in a similar role in the aviation or private industry, is desirable About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Passport-size photograph</p>
<h2 class="h5">Job description</h2>
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<p>Responsible for leading and coordinating Bapco Tazweed's security management activities across all operational locations. The role ensures effective implementation of security policies, access control systems, CCTV surveillance, incident management, emergency response preparedness, and compliance with relevant regulatory requirements. The Senior Security Officer provides technical guidance on security matters, manages investigations of security incidents, liaises with external authorities, and supports the protection of Company personnel, assets, facilities, and reputation.</p><br><br>Bapco Energies operates a portfolio spanning the entire energy value chain in the Kingdom of Bahrain. The portfolio includes wholly-owned subsidiaries and specialized operating companies. Together, these companies drive Bapco Energies' mission to power the next generation.<br>Responsibilities:<br><p><strong>Key Result Areas</strong></p><br><ul><li><span>Lead and conduct security risk assessments, inspections, and audits across Company facilities and service stations.</span></li><li><span>Develop, implement, and maintain security policies, procedures, and security management systems.</span></li><li><span>Monitor and supervise CCTV systems, access control systems, intrusion detection systems, and related security technologies.</span></li><li><span>Investigate security incidents, theft, vandalism, breaches, and other security-related events to determine root causes and recommend corrective actions.</span></li><li><span>Prepare detailed incident reports and maintain accurate security records and statistics.</span></li><li><span>Coordinate with the General Directorate of Civil Defense (GDCD), Police Directorate, Traffic Directorate, and other regulatory authorities on security-related matters.</span></li><li><span>Manage contractor and visitor access control processes to ensure compliance with Company security requirements.</span></li><li><span>Support business continuity planning and emergency preparedness programs.</span></li><li><span>Act as Security Incident Commander or designated response coordinator during security emergencies.</span></li><li><span>Conduct security awareness campaigns, inductions, drills, and training programs for employees and contractors.</span></li><li><span>Lead security-related investigations and support disciplinary processes whenever required.</span></li><li><span>Monitor compliance with company security standards and recommend improvements to mitigate emerging threats.</span></li><li><span>Participate in HSSE meetings, Management of Change (MOC), risk assessments, emergency exercises, and operational reviews.</span></li><li><span>Support loss prevention initiatives and asset protection programs.</span></li><li><span>Prepare security KPIs, monthly reports, performance analysis, and management presentations.</span></li><li><span>Coordinate maintenance and testing activities for security equipment and systems.</span></li><li><span>Provide mentorship, coaching, and technical guidance to Security Officers and site personnel.</span></li><li><p><span>Support internal and external audits and ensure closure of security-related findings and recommendations.</span></p><br></li></ul><p><strong>Communications and Working Relationships</strong></p><br><ul><li><span>Coordinate with all departments on security matters, investigations, emergency preparedness, and compliance requirements.</span></li><li><span>Advise management on security risks, mitigation measures, and security improvement initiatives.</span></li><li><span>Support HR and line management regarding security investigations and personnel security matters.</span></li><li><span>Prepare periodic reports, presentations, and recommendations for management review.</span></li><li><span>Liaise with General Directorate of Civil Defense (GDCD), Police Directorate, Traffic Directorate, municipalities, regulatory authorities, and security service providers.</span></li><li><span>Coordinate with contractors and security system vendors regarding maintenance and performance requirements.</span></li><li><span>Represent the Company in external security meetings and official discussions as authorized by management.</span></li></ul><br>Qualifications:<br><ul><li><span>Bachelor’s degree in security management, Engineering, Occupational Safety, Risk Management, Criminology, or related discipline.</span></li><li><span>Professional certifications are preferred, such as: </span><ul><li><span>ASIS CPP (Certified Protection Professional)</span></li><li><span>PSP (Physical Security Professional)</span></li><li><span>NEBOSH</span></li><li><span>IOSH</span></li><li><span>Other recognized security or risk management certifications.</span></li></ul></li><li><span>Minimum <strong>7-10 years of relevant experience</strong>, including security operations within oil & gas, petrochemical, industrial, aviation, utilities, or similar high-risk sectors.</span></li><li><span>Strong knowledge of: </span><ul><li><span>Physical security systems.</span></li><li><span>CCTV systems and analytics.</span></li><li><span>Access control systems.</span></li><li><span>Security investigations.</span></li><li><span>Emergency response and crisis management.</span></li><li><span>Threat and vulnerability assessments.</span></li><li><span>Security auditing techniques.</span></li></ul></li><li><span>Familiarity with Bahrain security regulations and applicable security standards.</span></li><li><span>Excellent report writing and investigation skills.</span></li><li><span>Strong leadership, communication, and stakeholder management abilities.</span></li><li><span>Ability to manage multiple security activities and coordinate emergency situations effectively.</span></li><li><span>Fluent in English; Arabic language proficiency is highly desirable.</span></li><li><span>Proficient in Microsoft Office applications and security reporting systems.</span></li><li><span>Valid Bahrain driving license and willingness to travel across Company locations.</span></li><li><span>Demonstrates integrity, discretion, confidentiality, and professionalism in handling sensitive security information.</span></li></ul> </div>
<p><h4>The Apex Group overview<\/h4>\n<p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by circa 13,000 employees across 112 offices worldwide.<\/p>\n<p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply <strong>empower<\/strong> you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.<\/p>\n\n<h4>Department details<\/h4>\n<p><strong>Department:<\/strong> Compliance<br>\n<strong>Location:<\/strong> Manama, Bahrain<br>\n<strong>Controlled function:<\/strong> DMLRO (as per CBB Rulebook)<br>\n<strong>Reporting line:<\/strong> Head of Compliance & MLRO, Bahrain<\/p>\n\n<h4>Role purpose<\/h4>\n<p>The DMLRO is the approved controlled function responsible for ensuring the company's compliance with all applicable AML\/CFT and sanctions requirements under the CBB Rulebook. The role includes acting as the primary contact with the Anti-Financial Crime Directorate (\"AFCD\") at the CBB and Financial Intelligence Directorate (\"FID\") at the Ministry of Interior and ensuring effective identification, monitoring, and reporting of financial crime risks.<\/p>\n\n<h4>Responsibilities<\/h4>\n<ul>\n <li>Act as the company's DMLRO as required under the CBB Rulebook<\/li>\n <li>Assist MLRO in discharge of duties<\/li>\n <li>Act as MLRO in absence with full delegated authority<\/li>\n <li>Ensure timely submission of Suspicious Transaction Reports (STRs)<\/li>\n <li>Maintain appropriate records of internal reports and decisions<\/li>\n <li>Report directly to the Board\/Senior Management on AML matters when needed<\/li>\n <li>Ensure independence and unrestricted access to information<\/li>\n <li>Ensure timely submission of regulatory returns and reporting<\/li>\n <li>Assist on the regulatory compliance activities and obligations<\/li>\n <li>Implement and maintain AML\/CFT policies, procedures, and controls aligned with CBB requirements and any other relevant authority<\/li>\n <li>Conduct annual compliance testing<\/li>\n <li>Oversee customer due diligence (CDD\/EDD) for clients, funds, investors, and related parties<\/li>\n <li>Oversee ongoing monitoring, periodic KYC review, and trigger events<\/li>\n <li>Oversee sanctions screening and PEP identification, including source of wealth\/source of funds (SOW\/SOF) requirements<\/li>\n <li>Approve reliance on third parties and ensure adequate oversight controls<\/li>\n <li>Monitor AML risks arising from outsourcing and delegated arrangements<\/li>\n <li>Liaise with regulators, auditors, and relevant stakeholders<\/li>\n <li>Ensure timely closure of audit and regulatory findings<\/li>\n <li>Deliver AML\/CFT training and awareness<\/li>\n <li>Assist the Data Protection Officer with related reporting and obligations<\/li>\n <li>Sign-off on high risk\/PEPs<\/li>\n <li>Prepare responses to routine, ad-hoc, and urgent information requests from the regulator or relevant stakeholders in a timely and accurate manner<\/li>\n <li>Keep up-to-date with all relevant laws and regulations and communicate regulatory changes and developments to senior management and staff<\/li>\n<\/ul>\n\n<h4>Qualifications & experience<\/h4>\n<ul>\n <li>Bachelor's degree in relevant field<\/li>\n <li>Professional certification (CAMS\/ICA) preferred<\/li>\n <li>AML\/CFT experience in financial services<\/li>\n<\/ul>\n\n<h4>Competencies<\/h4>\n<ul>\n <li>Strong regulatory judgment and independence<\/li>\n <li>Attention to detail<\/li>\n <li>Ability to work under pressure<\/li>\n <li>Stakeholder management<\/li>\n <li>Strong communication skills<\/li>\n <li>Ability to ensure compliance while supporting business needs<\/li>\n <li>Solutions-driven critical thinking, with the ability to adapt to change<\/li>\n <li>Strong English\/Arabic language skills<\/li>\n<\/ul>\n\n<h4>What you will get in return<\/h4>\n<ul>\n <li>A high level of visibility within a large organisation on an upwards trajectory<\/li>\n <li>Be part of a dynamic and fast-paced team that makes a genuine impact on the business<\/li>\n <li>Exposure to all aspects of the business<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE SUMMARY</p><p>Reporting to the General Manager, the Hollowcore Unit manager is responsible for the</p><p>effective overall day to day organization, operation and management of all aspects of the</p><p>Hollowcore Business Unit.</p><br><p>KEY RESPONSIBILITIES AND ACCOUNTABILITIES</p><p>In line with the requirements of Senior Management, manage, monitor and develop,</p><p>sales & receivable collection, reporting staff, processes, system, lines of communication,</p><p>Health & Safety, ISO procedures and staff training as below:</p><br><ol><li><p>Manage and develop all reporting unit staff.</p></li><li><p>Delegating where appropriate to reporting unit staff, manage ongoing planning &</p></li></ol><p>scheduling of all factory production and site erection operations to meet agreed</p><p>customer sales requirements, in a cost effective manner.</p><ol start="3"><li><p>Working with dedicated unit sales staff and central sales department, maximize unit</p></li></ol><p>sales within pricing policies or target prices that may be prescribed from time to time</p><p>by senior / executive management.</p><ol start="4"><li><p>Monitor and manage collection of invoiced receivables on a timely basis and monitor</p></li></ol><p>ongoing status of customer credit accounts against authorized and agreed credit</p><p>facilities.</p><ol start="5"><li><p>Manage and control all areas of departmental costs and spending, within budgeted</p></li></ol><p>levels.</p><ol start="6"><li><p>Ensure effective administration of the department and timely reporting of production,</p></li></ol><p>sales and other statistics as per company requirement.</p><ol start="7"><li><p>Utilizing dedicated maintenance staff, central workshops and where necessary,</p></li></ol><p>external companies, develop and maintain effective preventive maintenance</p><p>programs for all plant, equipment and transport, to ensure maximum working</p><p>availability, minimum operating costs and downtime.</p><ol start="8"><li><p>Develop and maintain relationships with existing and new customers to generally</p></li></ol><p>enhance business growth and levels of customer satisfaction.</p><ol start="9"><li><p>Represent the company at all levels and ensure that all business dealings are</p></li></ol><p>conducted in an ethical and transparent manner.</p><ol start="10"><li><p>With the assistance and guidance of the company safety officer, manage and when</p></li></ol><p>necessary, enforce compliance with health and safety regulations and procedures. It</p><p>should be noted that it is an express responsibility of all departmental / unit managers</p><p>to afford all staff under their control, with a safe working environment, regardless of</p><p>their working discipline or work location.</p><p>11. Monitor and maintain product quality and ensure departmental compliance with ISO</p><p>principles and Procedures, including further development of procedures to bring about</p><p>ongoing improvements in product and service standards.</p><ol start="12"><li><p>Liaise and attend meetings with other company managers, as necessary to perform</p></li></ol><p>duties and aid business and organizational development.</p><ol start="13"><li><p>Monitor and report on market developments and trends, competitor activity and other</p></li></ol><p>related information that could be of assistance to the company.</p><br><p>EXTENT OF RESPONSIBILITIES</p><p>The Hollowcore Unit Manager will report to the General Manager and Executive</p><p>Management. The job function extends to all Hollowcore activities, whether carried out</p><p>on, or outside company premises.</p><br><p>HSE RESPONSIBILITIES</p><ol><li><p>To implement the health and safety policies that is relevant to the activities within their</p></li></ol><p>department.</p><ol start="2"><li><p>Develop health and safety objectives and get the approval from top management</p></li><li><p>To maintain the incident investigation report ARM-HSE-T-046 for the department and</p></li></ol><p>share copies of accident to the HSE team</p><ol start="4"><li><p>Ensure accident/incident reporting and investigation and share the information with HSE</p></li></ol><p>team</p><ol start="5"><li><p>Create culture of HSE requirements and ensure TBT is being conducted by supervisor /</p></li></ol><p>operators</p><ol start="6"><li><p>Verify and monitor TBT execution and records</p></li><li><p>To provide relevant HSE information and training to staff</p></li><li><p>To ensure appropriate emergency procedures are in place for departmental activities,</p></li></ol><p>facilities and are practised as necessary</p><ol start="9"><li><p>To ensure that hazard identification and management is effective and documentation is</p></li></ol><p>maintained</p><ol start="10"><li><p>To raise hazard management issues to top management where the issue cannot be</p></li></ol><p>managed at the departmental level or is likely to have implications for the wider range in</p><p>the organization</p><ol start="11"><li><p>Keep updating root cause and corrective action on ARM-HSE-T-020 HSE Improvement</p></li></ol><p>points, when receive from HSE team and share with HSE team</p><ol start="12"><li><p>To provide reports to the HSE committee/HSE team/top management on health and</p></li></ol><p>safety progress</p><ol start="13"><li><p>Attend monthly HSE meeting and share progresses of HSE implementation</p></li><li><p>To complete hazard identification and maintain hazards sheet including periodic reviews</p></li></ol><p>and updating.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Some careers grow faster than others. </strong><br><strong>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</strong></p><br><br><br><p>The role of Servicing and CIB services officer Support the Bank’s operational objectives by delivering consistently high-quality branch cash counter (teller) and account servicing activities. Ensure all transactions are processed accurately and within agreed SLAs, with robust controls and excellent customer service, while protecting HSBC’s interests through strict adherence to internal procedures and all applicable local regulatory requirements. Coordinate effectively with internal stakeholders, including GSC support, to resolve requests efficiently and compliantly.</p><br><br><br><p><strong>Duties & Responsibilities:</strong><br>• Process cash deposits, withdrawals, and cheque transactions accurately, meeting cut-off times and agreed productivity/quality standards.<br>• Make BHD cash payments against valid instruments/vouchers, completing signature verification and customer identification checks.<br>• Scan and process over-the-counter cheque deposits in BCTS, including preparing items for scanning and validating technical details.<br>• Submit vouchers and cheques to supervisors for periodic review and route items for onward scanning with the required approvals.<br>• Escalate any cash surplus/shortage immediately and always follow cash handling policies and internal control requirements.<br>• Support account servicing activities such as account amendments, customer information updates, change of address requests, stop cheques, and other maintenance tasks.<br>• Process CBB letters, abusers list instructions, and other servicing requests in line with procedures and SLA commitments.<br>• Action court letters/orders, including account blocking/unblocking, and respond to courts/third parties in line with agreed processes and timelines.<br>• Liaise with business and processing teams to complete customer requests and resolve queries efficiently.<br>• Recognize common fraud patterns, errors, and irregular activity, taking appropriate action and escalating where required.<br>• Provide a high standard of personalized counter service—greet, assist, and serve customers promptly, professionally, and efficiently.<br>• Investigate and resolve customer queries and complaints promptly, ensuring clear follow-up and closure.<br>• Support internal stakeholders (including service centers such as GSC) by responding to requests and resolving issues within agreed timelines.<br>• Maintain HSBC internal control standards and support timely closure of audit actions, regulatory issues, and control improvements.<br>• Work in line with applicable manuals, procedures, and frameworks (e.g., DIM and Cash/OPS procedural manuals).<br>• Rephrased key challenges / expectations<br>• Manage fluctuating workloads and peak periods while consistently meeting cut-off times and SLAs.<br>• Maintain high accuracy in a fast-paced environment to minimize operational and financial risk.<br>• Interpret critical documentation (e.g., court orders and CBB letters) correctly and apply the appropriate risk and control actions.<br>• Stay calm, professional, and customer-focused during high-pressure periods and complex cases.<br>• Balance multiple workstreams (cash counter service alongside servicing and court order volumes) without compromising controls or customer experience.<br> </p><br><br><p><br><strong>Experience & Qualifications:</strong><br>• Bachelor’s degree from relevant field is mandatory.<br>• Sound cash-handling knowledge and exposure, with a good grasp of basic accounting concepts and principles.<br>• Strong operational processing capability, with excellent attention to detail and a consistently high level of accuracy.<br>• Effective communication skills, both written and verbal, in English and Arabic.<br>• Strong interpersonal and customer service skills, with the ability to stay calm and professional under pressure.<br>• Proficient in MS Office (particularly Word and Excel) and confident working across multiple banking systems.</p><br><br><br><p>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Bahrain </div>
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<p>Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards. Principal Responsibilities, Accountabilities and Deliverables of Role: Carry out a range of demanding clerical, data input, reconciliation, data administration, Internal Controls and monitoring services, ensuring that the work is completed accurately, on time and in adherence to all specified Bank processes, procedures, standards and relevant external regulations. As directed, support/undertake the timely and accurate delivery of all requested projects and initiatives ensuring these are within specification and budgeted cost. Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements. Identify and suggest improvements to new and existing processes / procedures / systems. Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required. Participate in the evaluation and implementation of new or upgrades to existing IT systems, including the performance of robust user testing in accordance with bank standards. Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc. Provide business support during weekends, bank holidays and other times when the Bank would usually be closed in Bahrain but markets are open in other parts of the world. Assistant Manager/Manager ICU Officer 2 HR 1-01 - 06/21 Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency Undertake duties at a similar or higher level as required. Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards. When required support line management with the implementation of changes in own work area. Job Context (Circumstances & environment surrounding the job): The job will primarily be focused on delivering a quality processing and support, based service to Operation Management, Operations Units, Bank ABC s units and their clients, and ensuring that operational process are efficient and effective. In depth knowledge and understanding of the Group Wide Controls Standards & Policies related to areas (such as Management of Nostro Accounts, Dormant Accounts and Blocking of Accounts, Secure and Non-Secure Communication Channels, Balance Sheet Substantiation Standards, Management of Vostro Accounts, etc. is essential and the job holder will be required to monitor and challenge (where appropriate) the activities of the business to ensure that they remain aligned and consistent with the requirements of Group Standards & Policies. The job holder must have an understanding of the structures and main operational activities of Operational Support team and of the interaction with other areas of the bank. The job holder must have an understanding of the products and services available in the bank and of the importance customer service and be able to develop appropriate relationships with other areas of the bank. Knowledge: Basic Knowledge and understanding of relevant accounting standards for reconciliations, Treasury Products, and internal controls. Strong understanding of Wholesale, Treasury and / or Islamic Banking products, services, and operations. Oral Communication: Uses clear, concise, and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues. Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material. Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available. Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports. Performance Review & Development: Knows and uses methods of collecting objective data to contribute towards the review process.</p><p><strong>Desired Candidate Profile</strong></p><b>Education/Certificates</b><p>Bachelor s degree and qualification in the following fields Finance, Banking, Accounting, Business or Risk Management.</p><b>Experience</b><p>2-3 Years experience in Risk Management, Reconciliations, SWIFT Administration or Internal Audit.</p><b>Personal Attributes</b><p>Sees change from the perspective of the customer</p><p>Perceives changes as opportunities to learn and not threats</p><p>Team Player and Self-motivated who gains and develops skills set to meet challenging requirements</p><p>Excellent organizational skills and ability to work under pressure and proactively with minimum supervision</p><p>Strong time management and results orientation</p><p>Flexible and positive approach to work, can do attitude and ability to think beyond what is being requested</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>One of our reputed Clients committed to being the leading regional operator in the world of Fin-tech providing innovative solutions and advanced payments looking for a Talented & Experienced IT Quality Assurance Specialist (Mobile Application, Web Portals, and Kiosks Testing)</p><p>As a IT Quality Assurance Specialist, you'll be the guardian of our product quality, responsible for testing our mobile wallet applications across iOS and Android platforms. As well as our web portal and Kiosks.</p><p>You'll design comprehensive test strategies, identify bugs before they reach users, and leverage cutting-edge AI tools to accelerate testing cycles without compromising thoroughness.</p><p>Your work will directly impact user trust and satisfaction in our financial services.</p><p><b>Duties & Responsibilities:</b></p><ul><li><b>Mobile Application, Web Portals and Kiosks Testing</b></li><li>Perform comprehensive testing of iOS and Android mobile wallet applications across multiple devices, OS versions, and screen sizes.</li><li>Execute functional, regression, integration, and end-to-end testing for all new features and releases</li><li>Test critical payment flows including card transactions, peer-to-peer transfers, bill payments, remittances, and wallet top-ups</li><li>Validate user interface, user experience, navigation flows, and visual design consistency</li><li>Test application performance, load handling, responsiveness, and stability under various conditions</li><li>Conduct security testing to identify vulnerabilities in payment processes and data handling</li><li>Verify integration with third-party services including payment gateways, banks, and card networks</li></ul><ul><li><b>AI-Powered Testing:</b></li><li>Utilize AI testing tools (TestRigor, Applitools, Testim, Mabl, etc.) to automate repetitive test scenarios</li><li>Leverage AI assistants (ChatGPT, Claude, GitHub Copilot) to generate test cases, test data, and testing scripts</li><li>Use AI-powered visual testing tools to detect UI inconsistencies and regression issues</li><li>Implement AI-driven test optimization to identify high-risk areas requiring deeper testing</li><li>Explore and integrate emerging AI QA tools to continuously improve testing efficiency</li><li>Use AI to analyze bug patterns and predict potential problem areas.</li></ul><ul><li><b>Test Planning & Documentation:</b></li><li>Create detailed test plans, test cases, and test scenarios for new features and releases</li><li>Design and maintain test case repositories organized by feature, priority, and test type</li><li>Document test results, defects, and quality metrics clearly and thoroughly</li><li>Develop testing checklists and quality gates for different release stages</li><li>Maintain up-to-date testing documentation and knowledge base</li></ul><ul><li><b>Bug Tracking & Quality Assurance:</b></li><li>Identify, document, and track bugs with detailed reproduction steps, screenshots, and logs</li><li>Assign severity and priority levels to defects based on business impact</li><li>Collaborate with developers to clarify issues, verify fixes, and conduct retesting</li><li>Ensure all critical and high-priority bugs are resolved before release</li><li>Perform smoke testing and sanity checks on bug fixes</li><li>Monitor bug trends and quality metrics to identify systemic issues</li></ul><ul><li><b>Automation & Continuous Improvement:</b></li><li>Build and maintain automated test scripts for regression and smoke testing</li><li>Implement continuous testing practices integrated with CI/CD pipelines</li><li>Identify opportunities to automate manual testing workflows</li><li>Recommend and implement tools, frameworks, and processes to improve QA efficiency</li><li>Stay current with mobile testing best practices and industry trends</li><li>Contribute to improving overall product quality culture within the organization</li></ul><ul><li><b>Cross-Functional Collaboration:</b></li><li>Work closely with product managers to understand requirements and acceptance criteria</li><li>Partner with developers during feature development to prevent defects early</li><li>Communicate testing progress, blockers, and risks to stakeholders</li><li>Participate in sprint planning, grooming, and retrospective meetings</li><li>Provide quality perspective in product design and technical architecture discussions.</li></ul><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li></ul><ul><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li></ul><ul><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li></ul><ul><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>AI Tools Proficiency:</b></li><li>Comfortable using AI assistants to accelerate work (test case generation, script writing, problem-solving)</li><li>Quick learner eager to explore and adopt new AI-powered testing tools</li><li>Ability to critically evaluate AI-generated test cases and outputs</li><li>Understanding of how to prompt AI tools effectively for QA tasks</li><li><b>Domain Knowledge:</b></li><li>Experience testing fintech, payment, banking, or financial services applications strongly preferred</li><li>Understanding of payment processing flows, transaction security, and compliance requirements</li><li>Knowledge of common security vulnerabilities (OWASP Mobile Top 10)</li><li>Familiarity with data privacy regulations and PCI DSS standards</li><li><b>Analytical & Problem-Solving Skills:</b></li><li>Strong attention to detail with ability to spot subtle defects and edge cases</li><li>Logical thinking to design comprehensive test scenarios and coverage</li><li>Root cause analysis skills to understand why bugs occur</li><li>Ability to think from end-user perspective and anticipate user behavior</li><li><b>Qualifications & Experience:</b></li><li>Bachelor's degree in Computer Science, Engineering, or related field</li><li>ISTQB or similar QA certification</li><li>Experience with performance testing tools (JMeter, LoadRunner)</li><li>Knowledge of accessibility testing standards (WCAG)</li><li>Experience testing in Agile/Scrum environments</li><li>Previous experience in startups or fast-paced product companies</li><li><b>Mobile Testing Expertise:</b></li><li>2-4 years of experience in mobile application testing (iOS and Android)</li><li>Strong understanding of mobile app development lifecycle and release processes</li><li>Hands-on experience testing native mobile applications and hybrid apps</li><li>Knowledge of mobile-specific testing challenges including device fragmentation, network conditions, and OS compatibility</li><li>Experience with mobile testing tools (TestFlight, Firebase Test Lab, BrowserStack, Sauce Labs)</li><li><b>Technical Skills:</b></li><li>Proficiency with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)</li><li>Experience with automation frameworks (Appium, XCUITest, Espresso, Detox)</li><li>Basic programming/scripting knowledge (Python, JavaScript, or Java) for test automation</li><li>Understanding of API testing using Postman, REST clients, or similar tools</li><li>Familiarity with version control systems (Git)</li><li>Knowledge of CI/CD concepts and tools (Jenkins, GitHub Actions, CircleCI)</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape, or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.</p>
<h4>Job description</h4>
<p>As a Government Relations Officer, you will be responsible for managing and maintaining effective relationships between the company and various government authorities in Bahrain. This role focuses on ensuring compliance with local laws and regulations, processing governmental documentation and approvals, and supporting the company in all matters related to labor, immigration, licensing, and regulatory requirements. You will act as the primary liaison between the company and government entities to facilitate smooth business operations and ensure timely completion of all official procedures.</p>
<h4>What is in it for you:</h4>
<li>Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!</li>
<li>Ignite your skills with our cutting-edge academies for rapid professional growth.</li>
<li>Cultivate your talents and watch your career flourish, locally and globally.</li>
<li>Drive change through impactful corporate social responsibility activities.</li>
<li>Immerse yourself in a vibrant work environment with extraordinary colleagues.</li>
<li>Join us on a direct path to success as we skyrocket to new heights!</li>
<h4>Key responsibilities</h4>
<li>Government liaison: serve as the primary point of contact between the company and government authorities, ministries, and regulatory bodies in Bahrain.</li>
<li>Regulatory compliance: ensure the company's compliance with all applicable Bahraini laws, regulations, and governmental requirements.</li>
<li>License & permit management: manage the application, renewal, and cancellation of commercial registrations, licenses, permits, and other official company documents.</li>
<li>Visa & immigration processing: handle employee visa applications, work permits, residency permits, and related immigration procedures through relevant government authorities.</li>
<li>Labor relations: coordinate with the Ministry of Labour and other relevant entities regarding labor regulations, employment matters, and workforce-related requirements.</li>
<li>Documentation & records: maintain accurate records of all government-related documents, approvals, renewals, and correspondence.</li>
<li>Government portal administration: utilize government e-services and online portals to process transactions efficiently and ensure timely submissions.</li>
<li>Monitoring regulatory changes: track changes in laws, regulations, and government policies, and communicate potential impacts to management.</li>
<li>Issue resolution: address and resolve government-related issues, inquiries, or compliance matters promptly and professionally.</li>
<li>Reporting: prepare regular reports on the status of licenses, permits, visa processes, compliance requirements, and upcoming renewals.</li>
<li>Stakeholder coordination: collaborate with internal departments such as HR, Finance, Legal, and Operations to ensure all government-related requirements are met.</li>
<li>Audit & compliance support: provide documentation and support during government inspections, audits, and compliance reviews.</li>
<h4>Qualifications</h4>
<p><strong>Education</strong></p>
<p>Bachelor's degree in Public Administration, Business Administration, Law, Human Resources, or a related field.</p>
<p><strong>Experience</strong></p>
<li>Minimum of 3–5 years of experience in Government Relations, Public Affairs, PRO services, or a related role in Bahrain.</li>
<li>Strong knowledge of Bahraini labor laws, immigration regulations, commercial registration requirements, and government procedures.</li>
<li>Proven experience managing licenses, permits, visas, and regulatory compliance processes.</li>
<p><strong>Skills</strong></p>
<li>Excellent communication and interpersonal skills with the ability to build effective relationships with government officials and stakeholders.</li>
<li>Strong organizational skills with attention to detail and the ability to manage multiple deadlines.</li>
<li>Problem-solving and conflict-resolution abilities with a professional and diplomatic approach.</li>
<li>Proficiency in spoken and written Arabic and English.</li>
<li>Strong working knowledge of Bahrain government portals and e-services.</li>
<li>Ability to work independently while maintaining confidentiality and professionalism.</li>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion: we are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>About Mantis Collection</h4>
<p>Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed private game reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.</p>
<p>Do what you love, care for the world, dare to challenge the status quo!</p></p><p></p>
<p>Support the day-to-day operation, monitoring, and optimization of the Group Data Loss Prevention (DLP) solution across data-in-motion, data-at-rest, and data-in-use. Perform data discovery scans, analyse results, and coordinate the classification and remediation of sensitive data (e.g., CPR, passport, IBAN, and cardholder data). Review and investigate DLP policy violations and blocked outbound emails, manage exceptions, and escalate confirmed incidents in accordance with SOC and DLP procedures. Support the implementation, configuration, maintenance, and tuning of DLP policies and data classification/labelling rules to improve detection accuracy and reduce false positives. Prepare periodic DLP and Data-at-Rest reports for management and business units, and track remediation activities through to completion. Perform continuous validation and assurance reviews to assess the design and effectiveness of security controls across endpoints, email security, network, cloud, Active Directory, SIEM, and endpoint protection platforms. Conduct configuration and access reviews against secure baselines and industry standards (e.g., CBB, PCI DSS, SWIFT CSP, ISO 27001, and NIST CSF). Support Breach & Attack Simulation (BAS) exercises and other control effectiveness assessments, documenting findings and monitoring remediation activities. Record, track, and follow up on cyber control assurance issues with control owners until closure. Assess security risks associated with projects, system changes, and new initiatives, and recommend corrective actions prior to implementation. Coordinate and perform scheduled vulnerability assessments, security scans, compliance reviews, and control validation activities. Support vulnerability management by analysing scan results, tracking remediation efforts, and ensuring timely resolution of identified weaknesses. Participate in cyber risk assessments to evaluate risks arising from vulnerabilities, threats, and ineffective security controls. Support internal and external audits, regulatory assessments, and security inspections in accordance with applicable regulatory and industry requirements (e.g., CBB, PCI DSS, SWIFT CSP, RBI). Provide audit evidence, documentation, and technical support to auditors, and assist in the timely closure of audit findings and regulatory observations. Coordinate with IT, business units, and external stakeholders to support cyber assurance and data protection initiatives. Provide technical guidance on information security policies, DLP controls, and cyber assurance requirements. Support the development, maintenance, and continuous improvement of information security policies, standards, procedures, and guidelines. Deliver and support security awareness and data protection initiatives based on emerging threats, standards, and assurance findings. Maintain current knowledge of cyber security, data protection, and assurance best practices through continuous learning and professional development. Perform additional duties assigned by the Line Manager and/or Chief Information Security Officer (CISO) in line with business requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related discipline.</p><p>2 – 4 years of experience in Information Security, Cyber Security, Cyber Assurance, or IT Governance, Risk & Compliance (GRC).</p><p>Hands-on exposure to Data Loss Prevention (DLP) technologies and data classification/protection solutions.</p><p>Experience with vulnerability management, security control validation, and compliance assessments.</p><p>Working knowledge of Windows environments, Active Directory (AD), Microsoft 365, and cloud platforms (Azure and/or AWS).</p><p>Familiarity with recognised security frameworks and standards such as NIST CSF, ISO/IEC 27001, PCI DSS, SWIFT CSP, and MITRE ATT&CK.</p><p>Security+ (or equivalent DoD 8570 Level II certification) is required.</p><p>Professional certifications such as ISO/IEC 27001 Lead Implementer/Lead Auditor, Certified Ethical Hacker (CEH), PCIP, or equivalent are preferred.</p><p>Strong written and verbal communication skills in English and Arabic.</p><p>Ability to prepare professional reports, technical documentation, and audit evidence.</p><p>Strong analytical and problem-solving skills with the ability to make objective, risk-based decisions.</p><p>Ability to communicate security policy violations and recommendations effectively while maintaining positive stakeholder relationships.</p><p>Good understanding of organizational policies, regulatory requirements, and legal considerations related to information security and data protection.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>*Job Purpose:</p><p>The accountant is responsible for managing human resources and administrative tasks. This role involves overseeing recruitment, employee relations, and ensuring compliance with labour laws. It is also responsible for ensuring that all government related tasks pertaining to new and pre-existing employees are completed on time and the organization remains up to date with legal regulations.</p><p>*Key Responsibilities:</p><p>Recruitment and Onboarding</p><p>‒ Manage the recruitment process, including job postings, screening resumes, and conducting interviews.</p><p>‒ Facilitate the onboarding process for new employees, ensuring a smooth transition into the organization.</p><p>Employee Relations</p><p>‒ Serve as a point of contact for employee inquiries and concerns.</p><p>‒ Promote a positive work environment and address employee issues promptly and effectively.</p><p>Performance Management</p><p>‒ Assist in the development and implementation of performance appraisal systems.</p><p>‒ Support managers in conducting performance reviews and providing feedback.</p><p>Training and Development</p><p>‒ Identify training needs and organize orientation and professional development programs.</p><p>‒ Maintain training records and monitor employee participation.</p><p>Policy Development and Compliance</p><p>‒ Develop, implement, and update HR policies and procedures to ensure compliance with labor laws and regulations.</p><p>‒ Ensure that employees are informed about HR policies and benefits.</p><p>Payroll</p><p>‒ Support payroll processing and maintain accurate employee records.</p><p>Employee Records Management:</p><p>‒ Maintain accurate and up-to-date employee records, including personal information, employment contracts, and performance evaluations.</p><p>Administrative Support</p><p>‒ Oversee general office administration, including facilities management and office supplies.</p><p>‒ Maintain and update employee records and databases.</p><p>Government Relations</p><p>‒ Process, forward and collect legal documents related to government & LMRA transactions (work visa, work permit, etc.).</p><p>‒ Work with agents for completion of tasks.</p><p>Reporting and Analysis</p><p>‒ Prepare HR & Admin related reports and metrics for management review.</p><p>Assist in analyzing employee data to inform HR strategies.</p><p>*Key Performance Indicators (KPI’s):</p><p>‒ Recruitment & Employee onboarding efficiency</p><p>‒ Employee Records Accuracy</p><p>‒ Compliance with Laws & Regulations</p><p>‒ Timeliness of Payroll Processing</p><p>‒ # of Government Violations</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications and Experience:</p><p>‒ Bachelor’s degree in HR and/or business.</p><p>‒ Min 5 years’ experience in related sector</p><p>*Skills:</p><p>‒ Strong knowledge of HR practices and labor laws.</p><p>‒ Excellent communication and interpersonal skills.</p><p>‒ Proficient in HR software and Microsoft Office Suite.</p><p>‒ Strong organizational skills and attention to detail.</p><p>‒ Ability to handle sensitive information with confidentiality.</p><br><p></p></section>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> Need male receptionist with experience to work in our gym. ( part of job is cleaning also)</p><p>- The candidate must set in the counter as receptionist and clean the (gym hall, machines, glass, and toilets), report to management for any matter in the gym, answer phone calls, deal with cash drawer and monitor the gym.</p><p>- He must know English speaking and writing and know how to use the computer (Word, excel and typing).</p><p>- He must stay in the company Accomodation.</p><p> </p><p>- He should be fine with working day or night shift( Rotational shift)</p><p> </p><p>- Only local transfer can apply with no objection letter from current sponsor.</p><p>He must be ready to transfer visa to our company.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY</p><p><br></p><p> </p><p><br></p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br></p><p> </p><p><br></p><p>CANDIDATE PROFILE </p><p><br></p><p> </p><p><br></p><p>Education and Experience</p><p><br></p><p>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p><br></p><p> </p><p><br></p><p>CORE WORK ACTIVITIES</p><p><br></p><p> </p><p><br></p><p>Supporting Management of Spa Operations and Budgets</p><p><br></p><p>• Assumes the responsibilities of the Spa Director in his/her absence.</p><p><br></p><p>• Ensures all employees have the proper supplies, equipment and uniforms.</p><p><br></p><p>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p><br></p><p>• Manages supplies and equipment inventories within budget.</p><p><br></p><p>• Maintains cleanliness of spa and related areas and equipment.</p><p><br></p><p>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</p><p><br></p><p> </p><p><br></p><p>Ensuring and Delivering Exceptional Customer Service</p><p><br></p><p>• Sets a positive example for guest relations.</p><p><br></p><p>• Interacts with guests to obtain feedback on product quality and service levels.</p><p><br></p><p>• Handles guest problems and complaints.</p><p><br></p><p>• Empowers employees to provide excellent customer service.</p><p><br></p><p>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</p><p><br></p><p>• Strives to improve service performance.</p><p><br></p><p> </p><p><br></p><p>Conducting Human Resources Activities</p><p><br></p><p>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p><p><br></p><p>• Ensures employees understand expectations and parameters.</p><p><br></p><p>• Brings issues to the attention of the department manager and Human Resources as necessary.</p><p><br></p><p>• Observes service behaviors of employees and providing feedback to individuals.</p><p><br></p><p>• Participates in employee progressive discipline procedures.</p><p><br></p><p>• Participates in an on-going employee recognition program.</p><p><br></p><p>• Reviews comment cards and guest satisfaction results with employees.</p><p><br></p><p>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p><p><br></p><p>• Supervises on-going training initiatives and conducting training when appropriate.</p><p><br></p><p>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p><p><br></p><p>• Celebrates successes and publicly recognizes the contributions of team members.</p><p><br></p><p>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p><br></p><p>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p><p></p></section>